Read this Operator’s Manual carefully before using
this tool. Failure to understand and follow the contents of this manual may
result in electrical shock,
fire, and/or serious personal injury.
Work Area Safety ���������������������������������������������������������������������������������������������������������������������������������������������������� 4
Personal Safety ������������������������������������������������������������������������������������������������������������������������������������������������������� 4
Equipment Use and Care ����������������������������������������������������������������������������������������������������������������������������������������� 5
Battery Use and Care ���������������������������������������������������������������������������������������������������������������������������������������������� 5
Connecting to a Camera Reel ����������������������������������������������������������������������������������������������������������������������������������11
Powering the System ����������������������������������������������������������������������������������������������������������������������������������������������11
User Interface ������������������������������������������������������������������������������������������������������������������������������������������������������� 14
Maintenance and Support
Product Support ���������������������������������������������������������������������������������������������������������������������������������������������������� 16
Transport and Storage ������������������������������������������������������������������������������������������������������������������������������������������� 16
Service and Repair ������������������������������������������������������������������������������������������������������������������������������������������������ 17
The warnings, cautions, and instructions discussed
in this manual cannot cover all possible conditions
and situations which may occur. It must be understood by the operator that common sense and caution are factors that cannot be built into this product, but must be supplied by the operator.
Regulatory Statements
The EC Declaration of Conformity (890-011-320�10)
will accompany this manual as a separate booklet
when required�
In this manual and on the product, safety symbols and signal words are used to communicate important safety information� This section is provided to improve understanding of
these signal words and symbols�
This is the safety alert symbol� It is used to alert you
to potential personal injury hazards� Obey all safety
messages that follow this symbol to avoid possible
injury or death�
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury�
WARNING
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury�
CAUTION
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury�
NOTICE
NOTICE indicates information that relates to
the protection of property�
This symbol means read the manual carefully before using the equipment� The manual contains important information on the safe and proper operation of the equipment�
This symbol means always wear safety glasses
with side shields or goggles when handling or using
this equipment to reduce the risk of eye injury�
This symbol indicates the risk of electrical shock�
This device complies with Part 15 of FCC rules�
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation�
Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electrical shock, fire, and/or serious injury.
SAVE THESE INSTRUCTIONS!
Work Area Safety
• Keep your work area clean and well lit. Cluttered or
dark areas invite accidents�
• Do not operate equipment in explosive atmospheres,
such as in the presence of flammable liquids, gases,
or dust. Equipment can create sparks which may ignite
the dust or fumes�
• Keep children and bystanders away while operating equipment. Distractions can cause you to lose control�
• Avoid traffic. Pay attention to moving vehicles when
using on or near roadways� Wear high-visibility clothing
or reflector vests�
Electrical Safety
• Avoid body contact with earthed or grounded surfaces such as pipes, radiators, ranges, and refrigerators.
There is an increased risk of electrical shock if your body
is earthed or grounded�
Personal Safety
• Stay alert, watch what you are doing, and use common sense when operating equipment. Do not use
equipment while you are tired or under the influence of
drugs, alcohol, or medication� A moment of inattention
while operating equipment may result in serious injury�
• Dress properly. Do not wear loose clothing or jewelry�
Loose clothes, jewelry, and long hair can be caught in
moving parts�
• Practice good hygiene. Use hot, soapy water to wash
hands and other body parts exposed to drain contents
after handling or using drain inspection equipment� To
prevent contamination from toxic or infectious material,
do not eat or smoke while operating or handling drain inspection equipment�
• Always use appropriate personal protective equip-
ment when handling and using equipment in drains.
Drains may contain chemicals, bacteria, and other substances that may be toxic, infectious, and cause burns or
other issues� Appropriate personal protective equipment
always includes safety glasses and may include a dust
mask, hard hat, hearing protection, drain cleaning gloves
or mitts, latex or rubber gloves, face shields, goggles, protective clothing, respirators, and steel toed, non-skid footwear�
• If using drain cleaning equipment and drain inspec-
tion equipment at the same time, wear RID GID drain
cleaning gloves. Never grasp the rotating drain cleaning
cable with anything else, including other gloves or a rag
which can become wrapped around the cable and cause
hand injuries� Only wear latex or rubber gloves underneath RID GID drain cleaner gloves� Do not use damaged
drain cleaning gloves�
• Do not expose equipment to rain or wet conditions.
Water entering equipment will increase the risk of electrical shock�
• Keep all electrical connections dry and off the ground.
Touching equipment or plugs with wet hands can increase
the risk of electrical shock�
• Do not abuse the cord. Never use the cord for carry-
ing, pulling, or unplugging the power tool� Keep cord away
from heat, extreme cold, oil, sharp edges, and moving
parts� Damaged or entangled cords increase the risk of
electrical shock�
• If operating equipment in a damp location is unavoid-
able, use a ground fault circuit interrupter (GFCI) protected supply. Use of a GFCI reduces the risk of electri-
• Do not force equipment. Use the correct equipment for
your application� The correct equipment does the job better and more safely�
• Do not use equipment if the power switch does not turn it on and off. Any equipment that cannot be controlled with the power switch is dangerous and must be
repaired�
• Disconnect the plug from the power source and/or
the battery pack from the equipment before making
adjustments, changing accessories, or storing. Pre-
ventive safety measures reduce the risk of injury�
• Store idle equipment out of the reach of children and
do not allow persons unfamiliar with the equipment
or these instructions to operate the equipment. Equip-
ment can be dangerous in the hands of untrained users�
• Maintain equipment. Check for misalignment or binding
of moving parts, missing parts, breakage of parts, and
any other condition that may affect the equipment’s operation� If damaged, have the equipment repaired before
use� Many accidents are caused by poorly maintained
equipment�
• Do not overreach. Keep proper footing and balance at
all times� This enables better control of the equipment in
unexpected situations�
• Use the equipment and accessories in accordance
with these instructions, taking into account the working conditions and the work to be performed. Use of
the equipment for operations different from those intended can result in a hazardous situation�
• Use only accessories that are recommended by the manufacturer for your equipment. Accessories that
may be suitable for one piece of equipment may become
hazardous when used with other equipment�
• Use equipment only with specifically designed bat-tery packs. Use of any other battery packs may create a
risk of injury and/or fire�
• Recharge only with the charger specified by the man-ufacturer. A charger suitable for one type of battery pack
may create a risk of fire when used with another battery
pack�
• Do not cover charger while in use. Proper ventilation is
required for correct operation� Covering charger while in
use could result in fire�
• Use and store battery packs and chargers in dry, ap-
propriate temperature areas according to their documentation. Extreme temperatures and moisture can
damage battery packs and result in leakage, electrical
shock, fire, or burns�
• Do not probe the battery pack with conductive ob-jects. Shorting of battery terminals may cause sparks,
burns, or electrical shock� When the battery pack is not
in use, keep it away from other metal objects, like paper
clips, coins, keys, nails, screws or any other small metal
object that can make a connection from one terminal to
the other� Shorting the battery terminals may cause burns
or a fire�
• Under abusive conditions, liquid may eject from bat-tery pack; avoid contact. If contact occurs, flush with
water� If liquid contacts eyes, seek medical help� Liquid ejected from the battery pack may cause irritation or
burns�
• Properly dispose of battery packs. Exposure to high
temperatures can cause the battery packs to explode; do
not dispose of in a fire� Some countries have regulations
concerning battery disposal� Follow all applicable regulations�
• Keep handles dry, clean, and free from oil and grease.
Clean handles give better control of the equipment�
• Protect the LCD from impacts during use. Impacts to
the front of the LCD can cause glass breakage and complete failure of the display�
To reduce the risk of serious injury from electrical shock
or other causes, and to prevent damage to your equipment, inspect all equipment and correct any problems
before each use.
To inspect all equipment, follow these steps:
1� Power off your equipment�
2� Disconnect and inspect all cords, cables, and connec-
tors for damage or modification�
3� Clean any dirt, oil, or other contamination from your
equipment to ease inspection and to prevent it from
slipping from your grip during transportation or use�
4� Inspect your equipment for any broken, worn, miss-
ing, misaligned, or binding parts, or any other condition
which might prevent safe, normal operation�
5� Refer to the instructions for all other equipment to in-
spect and make sure it is in good, usable condition�
6� Check your work area for the following:
• Adequate lighting�
• The presence of flammable liquids, vapors, or dust
that may ignite� If present, do not work in area until
sources have been identified and corrected� The
equipment is not explosion proof� Electrical connections can cause sparks�
• A clear, level, stable, and dry place for the operator�
Do not use the equipment while standing in water�
7� Examine the job to be done and determine the correct
equipment for the task�
8� Observe the work area and erect barriers as neces-
sary to keep bystanders away�
See additional product specific safety information and
warnings starting on page 10.
The RIDGID® SeeSnake® CS12x Wi-Fi-enabled reporting
monitor is an all-in-one solution for capturing media and delivering inspection results to your customers, all directly from
the job site�
Built for speed and efficiency, the CS12x captures images
and video directly a USB drive� Connect a large capacity
drive in the storage pocket to ensure you never run out of
space� Professional multimedia reports are automatically created while you work, increasing your productivity and
helping you move on to the next job�
The CS12x is compatible with all See Snake camera reels,
and can dock onto the See Snake Max rM200 for easy trans-
port� The system can be powered by up to two batteries or
with the AC adapter and features a high resolution 307mm
[12�1 in] daylight viewable display�
Download HQx Live, the free iOS™ or Android™ companion
app to use your mobile device as a second screen� Using
the CS12x’s built-in Wi-Fi, pair a smartphone or tablet to the
CS12x to provide uninterrupted, high-quality video streaming directly on the device, letting you show your customers
the inspection in real-time� HQx Live can also be used as a
remote control for your system� You can capture media and
control reel functions, like the sonde and counter, directly
from your mobile device�
HQ software streamlines critical and routine updates which
help improve and prolong the life of your equipment� HQ also
gives you the ability to manage jobs and generate reports
for customers� The included 8GB USB drive comes with HQ
preloaded�
The CS12x supports up to two USB drives so you can create two copies of a job at the same time� Keep the USB port
cover closed to protect the USB drives and USB ports during
inspections and transport�
rM200 Docking System
To dock the CS12x onto the rM200, follow these steps:
1� Depress the red buttons on the rM200 inward so that
they do not obstruct the CS12x’s unfolded kickstand�
2� Unfold the kickstand from the bottom of the CS12x, and
place it onto the rM200�
3� Reset the red buttons on the rM200 to lock the CS12x
• The AC adapter is not waterproof and is intended
for indoor use only. To prevent electrical shock do not
power the system with an AC adapter outdoors or in wet
conditions�
• The monitor is not designed to provide high voltage protection and isolation. Do not use where a danger of
high voltage contact is present�
This section contains important safety information that
is specific to the RID GID® See Snake® CS12x. Read these
precautions carefully before using the CS12x to reduce
the risk of electrical shock, fire, and/or serious injury.
SAVE ALL WARNINGS AND INSTRUCTIONS
FOR FUTURE REFERENCE!
SeeSnake CS12x Safety
• Read and understand this manual, the camera reel
manual, and the instructions for any other equipment
you are using before operating the equipment. Failure
to follow all instructions may result in property damage
and/or serious injury� Keep this manual with the equipment for future use�
• Do not operate the unit if you or the equipment are standing in water. Operating the equipment while in
water increases the risk of electrical shock� Rubber-soled,
non-slip shoes can help prevent slipping and electrical
shock on wet surfaces�
• The battery shoe and other electrical equipment and connections are not waterproof. Do not expose the
equipment to wet locations�
• Do not expose the unit to mechanical shocks. Exposure to mechanical shocks can damage equipment and
increases the risk of serious injury�
• Carrying the system incorrectly can cause the CS12x
to disengage from the docking system and may result in property damage and/or serious injury. Never
carry the rM200 by the CS12x’s handle when transporting the system� Always use the handle on the rM200�
• Only power the system with a compatible battery or AC adapter. Use of any other battery may create a risk of
fire and/or injury� When powered by a battery, protect the
monitor from exposure to weather�
The CS12x can connect to any See Snake camera reel with
the See Snake system cable�
1� Pull back the outer locking sleeve on the system cable
connector�
2� Align the connector ridge and plastic guide pin with the
socket and push the connector straight in�
Wear appropriate protective equipment such as latex
or rubber gloves, goggles, face shields, and respirators when inspecting drains that might contain hazardous chemicals or bacteria. Always wear eye protection
against dirt and other foreign objects.
The following is an overview of how to perform a pipe inspection with your See Snake system:
1� Connect the monitor to a camera reel with the system
cable�
2� Press the Power key �
3� Carefully put the camera into the pipe� Protect the push
cable from sharp edges at the pipe entrance�
4� Push the camera through the pipe and observe the dis-
play�
5� Depending on the requirements for the job, you may
want to include one or more of the following:
• Capture media�
• Stream live video to your mobile device and share
media with customers�
• Locate an inspection point or path�
• Review the job, captured media, and preview the
report�
• Deliver a report to a customer on a USB drive�
3� Tighten the outer locking sleeve�
NOTICE
Outer Locking Sleeve
Only twist the outer locking sleeve. To
prevent damage to the pins, never bend
or twist the connector.
Socket
Guide Pin
Connector Ridge
Powering the System
NOTICE
The system is powered by one or two compatible 18V Li-Ion
rechargeable battery or an AC adapter� Battery run time will
vary according to battery capacity and use�
Power settings are customizable in the Power Information
menu�
Unexpected power loss may result in
data loss and corruption.
LED BrightnessControl the brightness of the LEDs in the camera�
Zero
SondeEnable and disable the sonde�
Microphone MuteEnable and disable the microphone�
Open the Job Manager to view the job list, create a new job, preview an existing job,
enter company information, or delete jobs from the USB drive�
Press and hold to set the system measurement to zero at the beginning of an
inspection� Press to start and stop temporary segment measurements� The
temporary segment measurement appears in brackets�
Battery power level� Blue outline indicates active power source�
Power
5
USB Status
6
Media Capture
7
Battery not detected�
AC power�
Large capacity drive inserted� Safe to remove drive. Star indicates drive
is primary storage�
USB drive inserted� Safe to remove drive.
Do not remove drive! Media transfer in progress� Premature removal
may result in data loss and corruption� Blue brackets indicate drive has
processing priority�
Only use accessories designed and recommended for
use with the CS12x. Accessories designed for use with
other tools may become hazardous when used with the
CS12x.
The following RIDGID products have been designed for use
with the CS12x:
Software Updates
Critical and routine software updates for your See Snake
monitor are released through HQ� Staying up to date with
HQ software prolongs and improves the life and usefulness
of your equipment�
Cleaning
WARNING
To reduce the risk of electrical shock, disconnect all
cords and cables and remove the battery or other power
supply from the CS12x before cleaning.
The best way to clean the unit is with a damp cloth� Close
the USB port cover before cleaning� Do not hose down or
allow any liquid or moisture to enter the unit� Do not use liquid or abrasive cleaners� Only clean the display with cleaners approved for use on LCDs�
• SeeSnake Max rM200
• Original SeeSnake Camera Reels
• SeeSnake Max Camera Reels
• Dual Battery Kit with Charger
• Single Battery Kit with Charger
• SeekTech or NaviTrack/Scout Receivers
• SeekTech or NaviTrack Transmitters
Transport and Storage
Store and transport your system with the following in mind:
• Store in a locked area out of the reach of children and
people unfamiliar with its purpose�
• Store in a dry place to reduce risk of electrical shock�
• Store away from heat sources such as radiators, heat
registers, stoves, and other products (including amplifiers) that produce heat�
• Storage temperature should be -20°C to 60°C [-4°F to
140°F]�
• Do not expose to heavy shocks or impacts during transport�
• Remove the battery before shipping and before storing
for extended periods of time�
Improper service or repair can cause the CS12x to be
unsafe to operate.
Service and repair of the CS12x must be performed at a
RID GID Independent Authorized Service Center� To maintain the safety of the monitor, make sure a qualified repair
person services your unit using only identical replacement
parts� Discontinue using the CS12x, remove the battery, and
contact service personnel under any of the following conditions:
• If liquid has been spilled or objects have fallen into the
equipment�
• If the equipment does not operate normally when operating instructions are followed�
• If the equipment has been dropped or damaged�
• If the equipment exhibits a distinct change in performance�
For information on your nearest RID GID Independent Service Center or any service or repair questions:
• Contact your local RIDGID distributor�
• Go to www�RIDGID�com�
• Contact RIDGID Technical Services Department at
rtctechservices@emerson�com or, in the USA and Canada, call 800-519-3456�
Parts of your system contain valuable materials that can
be recycled� There are companies that specialize in recycling that may be found locally� Dispose of the components
in compliance with all applicable regulations� Contact your
local waste management authority for more information�
EC Countries: Do not dispose of electrical
equipment with household waste!
According to the European Guideline 2002/96/
EC for Waste Electrical and Electronic Equipment and its implementation into national legislation, electrical equipment that is no longer usable
must be collected separately and disposed of in
an environmentally correct manner�
Battery Disposal
RIDGID is licensed with the Call2Recycle®
program, operated by the Rechargeable Battery Recycling Corporation (RBRC™)� As a
licensee, RID GID pays the cost of recycling
RID GID rechargeable batteries�
In the USA and Canada, RID GID and other battery suppliers use the Call2Recycle® program network of over 30,000
collection locations to collect and recycle rechargeable batteries� Return used batteries to a collection location for recycling� Call 800-822-8837 or visit www�call2recycle�org to find
a collection location�
EC Countries: Defective or used battery packs/batteries
must be recycled according to the guideline 2006/66/EC�