Ricoh zx3200 Service Manual

Download

Page 1

FIERY ZX INSTALLATION AND SERVICE GUIDE

for Ricoh digital copiers A guide for service technicians

Part Number: 10016326

Page 2

Page 3

This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics for Imaging, Inc.

The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license. Patents: 5,666,436; 5,553,200; 5,543,940; 5,537,516; 5,517,334; 5,506,946;5,424,754; 5,343,311; 5,212,546; 4,941,038; 4,837,722; 4,500,919

Trademarks

EFI, the EFI logo, Fiery, the Fiery logo, EFICOLOR, and Rip-While-Print are trademarks registered in the U.S. Patent and Trademark Ofﬁce. Fiery ZX, Fiery LX, Fiery Driven, the Fiery Driven logo, Command WorkStation, AutoCal, Starr Compression, Memory Multiplier, ColorWise, NetWise, and VisualCal are trademarks of Electronics for Imaging, Inc.

Adobe, the Adobe logo, Adobe Illustrator, PostScript, Adobe Photoshop, Adobe Separator, and Adobe PageMaker are trademarks of Adobe Systems Incorporated, registered in certain jurisdictions. EPS (Encapsulated PostScript) is a trademark of Altsys Corporation. Apple, the Apple logo, AppleShare, AppleTalk, EtherTalk, LaserWriter, and Macintosh are registered trademarks, and MultiFinder is a trademark of Apple Computer, Inc. Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft in the US and other countries. QuarkXPress is a registered trademark of Quark, Inc. Times, Helvetica, and Palatino are trademarks of Linotype AG and/or its subsidiaries. ITC Avant Garde, ITC Bookman, ITC Zapf Chancery, and ITC Z apf Dingbats ar e register ed trademarks of International Typeface Corporation. Ethernet is a registered trademark of Xero x Corporation. Farallon, PhoneNET PC, and PhoneNET Talk are trademarks of Farallon Computing, Inc. COPS and COPSTalk are trademarks of CoOperative Printing Solutions, Inc. NetWare and Novell are r egistered trademarks and Internetwork Packet Exchange (IPX) is a trademark of N ovell, Inc. S yQuest is a registered trademark, in the U nited States and certain other countries, of S yQuest Technology, I nc. UNIX is a registered trademark of UNIX System Laboratories, a wholly owned subsidiary of Novell, Inc. PANTONE is a registered trademark of Pantone, Inc.

All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.

Legal Notices APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANT ABILITY AND FITNESS FOR A P AR TICULAR PURPOSE, REGARDING THE APPLE SOFTWARE. APPLE DOES NOT W ARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHER WISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTW ARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPL O YEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQ UENTIAL, INCIDENT AL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort

[including negligence], product liability or otherwise), will be limited to $50.

Restricted Rights Legends

For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227.7013.

For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics for Imaging, Inc.’s standard commercial agreement for this software. Unpublished rights reserved under the copyright laws of the United States.

Printed in the United States of America on recycled paper.

FCC Information

WARNING: FCC Regulations state that any unauthorized changes or modiﬁcations to this equipment not expr essly approved b y the manufacturer could void the user’s authority to operate this equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, and uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense.

Industry Canada Class A Notice

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled, “Digital Apparatus” ICES-003 from Industry Canada.

Avis de Conformation Classe A d l’Industrie Canada

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe A prescrites dans la norme sur le matériel brouilleur , “Appareils Numériques” NMB-003 édictée par l’Industrie Canada.

Certiﬁcate by Manufacturer/Importer

This is to certify that the FC07 is shielded against radio interference in accordance with the provisions of VFG 243/1991. The G erman Postal Services have been advised that this device is being put on the market and that they have been given the right to inspect the series for compliance with the regulations. Electronics for Imaging, Inc.

Page 4

Bescheinigung des Herstellers/Importeurs

Heirmit wird bescheinigt, dass der FC07 im Uebereinstimmung mit den Bestimmungen der VFG 243/1991 Funk-Entstort ist. Der Deutschen Bundespost wurde das Inverkehrbringen dieses Geraetes angezeigt und die Berechtigung zur Ueberpruefung der Serie auf Einhaltung der Bestimmungen eingeraumt. Electronics for Imaging, Inc.

RFI Compliance Notice

This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal operation conditions). However , it is possible that these RFI R equir ements are not met under certain unfavorable conditions in other installations. It is the user who is responsible for compliance of his particular installation.

Dieses Geraet wurde einzeln sowohl als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funk-entstoerbestimmungen geprueft. Es ist jedoch moeglich, dass die Funk-enstoerbestimmungen unter unguenstigen Umstaenden bei anderen Geraetekombinationen nicht eingehalten werden. Fuer die Einhaltung der Funkentstoerbestimmungen seigner gesamten Anlage, in der dieses Geraet betrieben wird, ist der Betreiber verantwortlich.

Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables. Einhaltung mit betreffenden Bestimmungen kommt darauf an, dass geschirmte Ausfuhrungen gebraucht werden. Fuer die beschaffung richtiger Ausfuhrungen ist der Betreiber

verantwortlich.

Software License Agreement

Before using the Software, please carefully read the following terms and conditions. BY USING THIS SOFTWARE, Y OU SIGNIFY THAT YOU HAVE A CCEPTED THE TERMS OF THIS AGREEMENT. If you cannot or do not accept these terms, you may return the entire package within ten (10) days to the Distributor or Dealer from which you obtained them for a full refund.

Electronics for Imaging, Inc. grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Software ”) included with the F iery ZX you have purchased, including without limitation the PostScript

software provided by Adobe Systems Incorporated.

You may: a. use the Software solely for your own customary business purposes and solely with Fiery ZX; b. use the digitally-encoded machine-readable outline and bitmap programs (“Font P rograms ”) provided with F iery ZX in a special encrypted format (“Coded Font Programs ”) to r eproduce

and display designs, styles, weights, and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own customary business purposes on the display window of the Fiery ZX or monitor used with Fiery ZX;

c. use the trademarks used by Electronics for Imaging to identify the Coded Font Programs and Typefaces reproduced therefrom (“Trademarks”); and d. assign your rights under this Agreement to a transferee of all of your right, title and interest in and to Fiery ZX provided the transferee agrees to be bound by all of the terms and conditions

of this Agreement. You may not:

a. make use of the Software, directly or indirectly, to print bitmap images with print resolutions of 600720 dots per inch or greater, or to generate fonts or typefaces for use other than with Fiery ZX;

b. make or have made, or permit to be made, any copies of the Software, Coded Font Programs, accompanying documentation or portions thereof, except as necessary for use with the Fiery ZX unit purchased by you; provided, however, that under no cir cumstances may you make or have made, or permit to be made, any copies of that certain portion of the Software which has been included on the Fiery ZX hard disk drive. You may not copy the documentation;

c. attempt to alter, disassemble, decrypt or reverse engineer the Software, Coded Font Programs or accompanying documentation. d. rent or lease the Software.

Proprietary Rights

You acknowledge that the Software, Coded Font Programs, Typefaces, Trademarks and accompanying documentation are proprietary to Electronics for Imaging and its suppliers and that title and other intellectual property rights therein remain with Electronics for Imaging and its suppliers. Except as stated above, this Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or licenses in respect of the Software, Coded Font Programs, T ypefaces, Trademarks or accompanying documentation. You may not adapt or use any trademark or trade name which is likely to be similar to or confusing with that of Electronics for Imaging or any of its suppliers or take any other action which impairs or reduces the trademark rights of Electronics for Imaging or its suppliers. The trademarks may only be used to identify printed output produced by the Coded Font Programs. At the reasonable request of Electronics for Imaging, you must supply samples of any Typeface identiﬁed with a trademark.

Conﬁdentiality

You agree to hold the Software and Coded Font Programs in conﬁdence, disclosing the Software and Coded Font Programs only to authorized users having a need to use the Software and Coded Font Programs as permitted by this Agreement and to take all reasonable precautions to prevent disclosure to other parties.

Remedies

Unauthorized use, copying or disclosure of the Software, Coded F ont Programs, Typefaces, Trademarks or accompanying documentation will result in automatic termination of this license and will make available to Electronics for Imaging other legal remedies.

Limited Warranty And Disclaimer

Electronics for Imaging warrants that, for a period of ninety (90) days from the date of delivery to you, the Software under normal use will perform without signiﬁcant errors that make it unusable. Electronics for Imaging’s entire liability and your exclusive remedy under this warranty (which is subject to you returning Fiery ZX to Electronics for Imaging or an authorized dealer) will be, at Electronics for Imaging’s option, to use reasonable commercial efforts to attempt to correct or work around errors, to replace the Software with functionally equivalent software, or to refund the purchase price and terminate this Agreement. Some states do not allow limitations on duration of implied warranty, so the above limitation may not apply to you.

Except for the above express limited warranty, Electronics for Imaging makes and you receive no warranties or conditions on the Products, express, implied, or statutory, and E lectronics for Imaging speciﬁcally disclaims any implied warranty or condition of merchantability or ﬁtness for a particular purpose.

Page 5

For warranty service, please contact your authorized service/support center. EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, ELECTRONICS FOR IMAGING MAKES AND YOU RECEIVE NO WARRANTIES OR CONDITIONS ON

THE SOFTWARE OR CODED FONT PR OGRAMS, EXPRESS, IMPLIED, ST A TUTOR Y , OR IN ANY OTHER PR OVISION OF THIS AGREEMENT OR COMMUNICA TION WITH YOU, AND ELECTRONICS FOR IMAGING SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Electronics for I maging does not warrant that the operation of the software will be uninterrupted or error free or that the Software will meet your speciﬁc requirements.

Limitation Of Liability

IN NO EVENT WILL ELECTRONICS FOR IMAGING OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING FROM THE USE OF THE SOFTWARE, CODED FONT PROGRAMS OR ACCOMPANYING DOCUMENTATION, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF ELECTRONICS FOR IMAGING OR ANY AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE THAT THE PRICE OF THE UNIT REFLECTS THIS ALLOCATION OF RISK. BECAUSE SOME STA TES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Export Controls

You agree that you will not export or re-export the Software or Coded Font Programs in any form without the appropriate United States and foreign government licenses. Your failure to comply with this provision is a material breach of this Agreement.

Government Use

Use, duplication or disclosure of the Software by the U nited S tates Go vernment is subject to r estrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or in subparagraphs (c) (1) and (2) of the Commercial Computer Software—Restricted Right Clause at 48 CFR 52.227-19, as applicable.

Third Party Beneﬁciary

You are hereby notiﬁed that Adobe Systems Incorporated, a California corporation located at 345 Park Avenue, San Jose, CA 95110-2704 (“Adobe”) is a third-party beneﬁciary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Fonts, the Coded Font Programs, the Typefaces and the Trademarks licensed hereby. Such provisions are made expressly for the beneﬁt of Adobe and are enforceable by Adobe in addition to Electronics for Imaging.

General

This Agreement will be governed by the laws of the State of California. This Agreement is the entire agreement held between us and supersedes any other communications or advertising with respect to the Software, Coded Font Programs and accompanying

documentation. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. If you have any questions concerning this Agreement, please write to Electronics for Imaging, Inc., Attn: Licensing Dept. or see Electronics for Imaging’s web site at www.eﬁ.com. Electronics for Imaging, Inc.

2855 Campus Drive San Mateo, CA 94403

Page 6

Page 7

Contents

Preface

About this guide

About the illustrations in this guide xi Terminology and conventions xii

Precautions Tools you will need

Chapter 1: Introduction

Features How the Fiery ZX operates Fiery ZX print options User software

Fiery WebTools 1-5

Chapter 2: Preparing for Fiery ZX Installation

Installation sequence Checking the customer site

Setting customer expectations 2-4

Unpacking the Fiery ZX Fiery ZX panels

xiii

1-1 1-2 1-3 1-4

2-1 2-3

2-5 2-7

Chapter 3: Connecting the Fiery ZX

Preliminary checkout Connecting to the copier Verifying the connection

Printing the Fiery ZX Test Page 3-5 Checking scanning and printing 3-6

Installing additional options Connecting to the network

Ethernet network connections 3-8

Connecting a PC-compatible to the Fiery ZX Using the Control Panel

Activity light 3-14 Buttons 3-14 Control Panel screens and icons 3-15

Shutting down and restarting the Fiery ZX

3-1 3-3 3-5

3-7 3-7

3-11 3-13

3-20

vii

Page 8

Contents

Chapter 4: Service Procedures

Overview

System software service 4-1

Accessing Fiery ZX internal components Accessing front panel components Checking Fiery ZX internal connections

Restoring Fiery ZX functionality after service 4-11

Removing and replacing circuit boards

MXV board 4-13 Video interface board 4-15 STARR daughter card 4-17 User interface board 4-20

Motherboard

Removing the Fiery ZX motherboard 4-24 Replacing the motherboard 4-27 Replacing parts on the motherboard 4-28 Motherboard jumpers 4-32

HDD backplane board Fans

Back panel fan 4-36 CPU fan 4-37

Power supply

Checking voltages 4-38 Removing and replacing the power supply 4-39

Hard disk drive CD-ROM drive Front panel components

Jewels 4-48 Buttons 4-48

Fiery ZX system software

4-1

4-3 4-6 4-8

4-13

4-23

4-34 4-36

4-37

4-40 4-45 4-47

4-49

viii

Page 9

Contents

Chapter 5: Troubleshooting

The troubleshooting process Where problems occur Before you go to the customer site Preliminary on-site checkout

Checking the interface cables 5-5 Checking the internal components 5-6

Checking the Fiery ZX as a stand-alone unit

Isolating the Fiery ZX 5-8 Errors and beep codes during startup diagnostics 5-9 General Fiery ZX system error conditions 5-13 Viewing the diagnostic Info screen 5-15 Video interface board diagnostics 5-16

Checking the entire Fiery ZX system

Checking the copier interface 5-18

Checking network connections

Printing to the Fiery ZX 5-22

Appendix A: Speciﬁcations

Hardware features Networking and connectivity User software Safety and emissions compliance

5-1 5-2 5-3 5-4

5-8

5-18

5-21

A-1 A-1 A-1 A-1

Index

Page 10

Page 11

About this guide

Preface

The Installation and Service Guide is intended for certiﬁed Fiery ZX

™

and copier service technicians installing or servicing a Fiery ZX Color Server. If you have not received installation and service certiﬁcation, you should not attempt to install or service a Fiery ZX Color Server. E lectronics for I maging, Inc. does not warrant the performance if installed or serviced by non-certiﬁed personnel.

About this guide

This guide covers the following topics:

• “Preface”

General information about this guide and about installing the Fiery ZX

• Chapter 1, “Introduction”

General information about the Fiery ZX

• Chapter 2, “Preparing for Fiery ZX Installation”

Unpacking and the steps you need to take before you install the unit

• Chapter 3, “Connecting the Fiery ZX”

How to connect the Fiery ZX to the copier and the network and verify that the system is working correctly; overview of the Control Panel

• Chapter 4, “Service Procedures”

Removal and replacement procedures for Fiery ZX components

• Chapter 5, “Troubleshooting”

Common problems and ways of correcting them; startup error codes

• The Conﬁguration Guide is also provided under separate cover at the back of this

manual. It provides information on the different network environments and how to conﬁgure Fiery ZX Setup options.

OTE

Fiery ZX customers should not use the technical service documentation. Please don ’t leave your copy of the Installation and Service Guide behind after you make a service call.

About the illustrations in this guide

The illustrations in this guide reﬂect the current shipping version of the Fiery ZX at the time of publication. Components shown in these illustrations are subject to change. To receive information about any Fiery ZX components that do not match the illustrations in this guide, contact your authorized service/support center.

Page 12

Preface

Terminology and conventions

The term “Fiery ZX” is used throughout this manual to refer to both Fiery ZX3200 and Fiery ZX3300. Fiery ZX3200 models have a standard memory conﬁguration of 160MB; Fiery ZX3300 models have a standard memory conﬁguration of 256MB.

The term “ network administrator” refers to the person responsible for maintaining the network at the customer site.

The term “Control Panel” refers to the area on the front of the Fiery ZX including the green/red activity light, the display window (LCD—liquid crystal display), and the buttons to the right of and below the display window.

The term “system software” refers to the software installed on the Fiery ZX hard disk drive.

The term “PC-compatible” refers to any device that may be connected to the Fiery ZX for parallel printing.

The term “100BaseT” is used throughout this manual to refer to 100BaseTX.

References to other Fiery ZX manuals, such as the Conﬁguration Guide, are displayed in italics.

OTE

The note format highlights important messages and additional information.

The caution icon indicates a need for special care and safety when handling the

equipment.

Fiery ZX Control Panel screen messages and commands referred to in the text of this manual appear in the

Officina Sans

typeface.

xii

Page 13

Precautions

Always observe the following general precautions when installing and servicing the Fiery ZX:

1. Report any shipping damage.

If there is any evidence of shipping or handling damage to the Fiery ZX packing boxes or their contents, save the damaged boxes and parts, call the shipper immediately to ﬁle a claim, and notify your authorized service/support center.

2. Never alter an existing network without permission.

The Fiery ZX will probably be connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is the link between the customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting down networked devices without the knowledge and express permission of the system or network administrator or the shop supervisor.

3. Never enter an IP address in Fiery ZX Network Setup.

Only the network administrator should enter an IP address on a network device. Assigning the Fiery ZX an incorrect IP address may cause unpredictable errors on any or all devices connected to the network.

4. Always disconnect power before opening the Fiery ZX.

Although Fiery ZX circuitry operates on 5V DC and 12V DC, 115V AC is present when the cover is removed. Before you service the Fiery ZX, shut it down completely and unplug the AC power cable from the back of the Fiery ZX.

5. Handle the Fiery ZX Control Panel display window with care.

The Fiery ZX display window is made of glass. If the glass breaks and the liquid crystal inside leaks out, avoid contact with it. If you do come in contact with the liquid crystal, wash it off with soap and water immediately.

6. Avoid pressing the surface of the display window.

Applying pressure to the display window will cause it to change color.

7. Use a soft cloth moistened with isopropyl or ethyl alcohol to clean the surface of the Fiery ZX display window.

Other solvents, such as water, may damage the polarizer on the display window.

xiii

Page 14

Preface

8. Use care when handling parts of the Fiery ZX as some edges on the unit may be sharp. For example, be careful when:

• Accessing the CD-ROM drive (keep the drive door closed when not in use)

• Plugging in cables at the back of the unit

• Using the power switch to power on/off the unit

9. Follow standard ESD (electrostatic discharge) precautions while working on the internal components of the Fiery ZX.

Static is always a concern when servicing electronic devices. It is highly unlikely that the area around the copier and the Fiery ZX is static-free. Carpeting, leather-soled shoes, synthetic clothing ﬁbers, silks, and plastics may generate a static charge of more than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and save the cost of a new board.

When possible, work on a ground-connected antistatic mat. Wear an antistatic grounding strap, grounded at the same place as the antistatic mat. If that is not possible:

• Attach a grounding strap to your wrist. Attach the other end to a good ground.

• When you unpack the Fiery ZX from the carton for the ﬁrst time, touch a metal area

of the copier to discharge the static on your body.

• Before you remove the Fiery ZX side panel and before you handle internal

components, touch a metal part of the Fiery ZX.

• Leave new electronic components inside their antistatic bags until you are ready to

install them. When you remove components from an antistatic bag, place them on a grounded antistatic surface, component-side up.

• When you remove an electronic component, place it into an antistatic bag

immediately. Do not walk across a carpet or vinyl ﬂoor while carrying an unprotected board.

10. Handle printed circuit boards by their edges only, but avoid touching the contacts on the edge of the board.

11. Never set a cup of coffee—or any liquid—on or near the Fiery ZX or the copier.

xiv

Page 15

Tools you will need

To install or service the Fiery ZX, you should bring the following tools and parts:

• ESD wrist grounding strap and antistatic mat

• Wire cutters

• #0 and #1 Phillips head screwdrivers (non-magnetic)

• 3/16" hex nut driver

• Flashlight

You should also bring this guide and any technical notes for the Fiery ZX.

Page 16

Page 17

Features

Chapter 1: Introduction

The Fiery ZX Color Server adds computer connectivity and highly efﬁcient Adobe PostScript 3 color printing capacity to color copiers. It is optimized for high-speed network communications, processing, rasterization, and printing of continuous tone color and monochrome pages.

Features

The Fiery ZX, as an integral part of a color printing system, enables users of PCcompatibles, Mac OS computers, and UNIX workstations to:

• Send images over AppleTalk, TCP/IP, and Novell networks to print on Fiery ZX

supported devices.

• Spool print jobs and select a printing priority for each job. Users can control spooled

print jobs sent to the Fiery ZX with remote utility software running on networked PCcompatible and Mac OS computers.

• Print ﬁles, in color, grayscale, and black and white.

• Use the copier as a high-resolution color scanner with Fiery Scan software.

• Use 136 resident fonts (117 Adobe Type 1 PostScript, and 19 TrueType), plus two

Adobe Multiple Master fonts used for font substitution when printing PDF ﬁles. The Fiery Downloader or any third-party LaserWriter downloader, such as the Adobe

Font Downloader, can be used to download additional fonts.

• Use built-in ColorWise

Copier

™

color management and NetWise

™

network features.

Fiery ZX

Networked computers or workstations

1-1

IGURE

The Fiery ZX is one of several imaging products engineered and manufactured by Electronics for Imaging, Inc.

Fiery ZX printing system

1-1

Page 18

Introduction

How the Fiery ZX operates

The Fiery ZX enables the customer to use a color copier as a printer and scanner. Users can print to the Fiery ZX from networked PC-compatibles running Microsoft Windows, from networked Mac OS computers, and from networked UNIX workstations running TCP/IP. In addition, the Fiery ZX parallel port can be used to print directly from a PCcompatible.

The Fiery ZX custom-designed boards and system software are responsible for efﬁcient image processing and printing controls. The main functions of Fiery ZX components and software are described below.

The Fiery ZX uses specialized circuit boards, the motherboard and the video interface board, to process image data for printing and scanning images.

The motherboard includes an Alpha 21164 533MHz CPU chip which controls the image data transfer to and from the video interface board and runs the PostScript interpreter. The PostScript interpreter rasterizes the PostScript page description ﬁle and then compresses the image pattern into memory using compression technology.

The PostScript interpreter outputs compressed raster data through the image frame buffer memory to the Fiery ZX STARR daughter card installed on the video interface board. The STARR daughter card decompresses the image data and sends it to the copier through the video interface board and the copier interface cable. The raster data supplied to the laser in the copier charges the drum and renders the ﬁnal image on paper at full copier engine speed.

High-speed DIMMs (dual in-line memory modules) on the motherboard hold the image data during printing. The Fiery ZX is conﬁgured with 160MB or 256MB of memory.

™

When Fiery Scan and blue) image data from the copier, stores it in memory, and transmits it to the computer that requested the scan.

uses the copier as a scanner, the Fiery ZX acquires RGB (red, green,

1-2

Page 19

Fiery ZX print options

External Devices CopierFiery ZX

Networked computers

Parallel Devices (Input/Output)

User

interface

board

HDD backplane

Speaker

Reset

Hard disk drive

and

CD-ROM drive

Network

interface

I/O Control

Flash ROM

SCSI

interface

Motherboard

Cache

CPU

PCI/

Memory

Controller

Memory

PostScript

interpreter

MXV

board

Video

interface

board

Print/Scan

Copier

PCI Bus

Power supply

AC power

IGURE 1-2 Fiery ZX functional diagram

+3.3/+5/±12VDC

Fiery ZX print options

The Fiery ZX’s efﬁcient capabilities allow users to use a variety of applications to create and print pages of text and/or images. The Fiery ZX operates over a network or through the parallel port.

Printing over a network allows Fiery ZX users to print documents directly from applications in which they were created. In addition, the F iery ZX offers an efﬁcient way to print ﬁles that have been saved in PostScript, EPS (Encapsulated PostScript), or PDF (Portable Document Format). These ﬁles can be downloaded directly to the Fiery ZX using the Fiery Downloader™, one of the remote utilities for use with the Fiery ZX.

In addition, customers can print documents directly from applications running on a PCcompatible connected to the Fiery ZX parallel port. PostScript ﬁles can also be printed to the parallel port from Windows, including the MS-DOS window.

1-3

Page 20

Introduction

User software

Fiery ZX user software is provided on the User Software CD and the Command WorkStation CD. Some of the software can also be installed from the Fiery WebTools Installer (see Getting Started for more information on WebTools). The network administrator or user at the customer site is responsible for installing software onto computers that will use the Fiery ZX over the network.

The following user software is included:

Adobe PS Printer Driver Enables users to print to the Fiery ZX from

PC-compatible and Mac OS computers; also supports special Fiery ZX print features and PostScript 3 features.

PostScript Printer Description ﬁle (PPD)

PostScript Screen Fonts Screen fonts for the 136 PostScript printer fonts

Fiery Downloader

Fiery Print Calibrator

™

File for use with the PS printer driver that allows the Fiery ZX to appear in popular applications’ Print and Page Setup dialog boxes. The PPD provides information about the Fiery ZX and the particular copier model to the application and printer driver being used.

installed on the Fiery ZX (117 Adobe Type 1 and 19 TrueType). See the Printing Guide for a complete list.

Enables users to print PostScript ﬁles, EPS (Encapsulated PostScript) ﬁles, and PDF (Portable Document Format) ﬁles directly to the Fiery ZX without opening the application in which they were created. The Fiery Downloader also enables users to manage the printer fonts installed on the Fiery ZX.

Fiery Downloader is also installed with the Command W or kS tation software.

Enables users to calibrate the Fiery ZX remotely from their computer. Proper calibration keeps color consistent across time and from job to job.

1-4

Fiery Print Calibrator is also installed with the Command W or kS tation software.

Page 21

User software

Fiery Spooler

Fiery Scan™ Plug-in A TWAIN plug-in module for Photoshop that

For Fiery ZX3300, Command W or kS tation (on Command W or kS tation CD)

Color management ﬁles ColorSync and ICM color management ﬁles that

Color reference ﬁles Reference pages that users can print to view the range

Fiery WebTools

The Fiery ZX can support Internet or intranet access with Fiery WebTools, which include Status, WebSpooler, Installer, and W ebLink. For mor e information on WebT ools, see the Conﬁguration Guide and Getting Started.

™

Enables users to view the order and priority of print

jobs, customize printer settings for jobs, delete jobs, and move jobs between queues. Users can also view job accounting information.

enables users to scan images from the copier directly into Photoshop.

Enables users to run the Command WorkStation application from a remote workstation. For more information on using the Command WorkStation, see the Job Management Guide.

enable users to maintain consistent color from the original artwork to the colors displayed on the monitor to the printed output.

of colors available on the Fiery ZX.

1-5

Page 22

Page 23

Installation sequence

Chapter 2: Preparing for Fiery ZX Installation

This chapter includes the following information:

• Summary of the installation sequence

• Checking the customer site

• Unpacking the Fiery ZX

• Fiery ZX front and back overview

Installation sequence

Familiarize yourself with Chapters 2 and 3 of this guide before you attempt an installation. The installation sequence described in this chapter is designed to make your job as easy as possible. Installation problems are easier to avoid and diagnose if you proceed from the component to the system level and verify functionality at each stage. Figure 2-1 on page 2-2 outlines the recommended installation procedure for connecting the Fiery ZX to the copier.

Because the Fiery ZX is a node on the customer’s computer network, make sure that you coordinate your scheduled installation with the network administrator at the customer site. Refer the network administrator to the Conﬁguration Guide for network setup information.

2-1

Page 24

Copier

Preparing for Fiery ZX Installation

Fiery ZX

Check installation

requirements and verify site

conditions, page 2-3

compatible

Connect copier interface cable, page 3-3

Connect PC-compatible to the

parallel port of the Fiery ZX,

page 3-11

Unpack the Fiery ZX,

Initial startup, page 3-1

Print a Fiery ZX Test Page, page 3-5

Network administrator connects the Fiery ZX to the

network and veriﬁes the connection (see page 3-7 and

page 2-5

Conﬁguration Guide )

the

Network administrator conﬁgures Setup

options (see the

Conﬁguration Guide )

Mac OS

computers

Verify network operation with out the

PC-compatible

computers

Fiery ZX connected.

workstations

UNIX

2-2

Network administrator installs Fiery ZX user software

on networked computers that print to the Fiery ZX (see

Getting Started )

Full Fiery ZX functionality

IGURE 2-1 Recommended installation steps and references

Page 25

❑ ❑

❑

Checking the customer site

Before you install the Fiery ZX, check site conditions and inform the customer of any installation requirements.

Copier model

What copier model is installed? Is there space near the copier for the Fiery ZX?

Make sure that there is space for the Fiery ZX. You may need to move the copier out from the wall for easier access to the connectors.

Does the copier require service or adjustments?

Copy the copier color test page before you install the Fiery ZX. If the copied image indicates that the copier needs adjustment, inform the customer.

After getting approval, complete the copier service needed.

Power

❑

Is there a dedicated grounded electrical outlet near the copier for the Fiery ZX?

Locate the grounded electrical outlet that will supply power to the Fiery ZX. You should not run the Fiery ZX and the copier on the same circuit. Use a surge suppressor for the Fiery ZX.

• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.

• Do not use an extension cord.

• Do not plug the Fiery ZX into a circuit with heating or refrigeration equipment

(including water coolers).

• Do not plug the Fiery ZX into a switchable wall outlet. This can result in the Fiery ZX

being turned off accidentally.

Network

❑

What is the network cable and connection type?

• Thinnet (10Base2)—Is an Ethernet transceiver available?

• Thicknet (10Base5)

• Unshielded twisted pair (10BaseT/100BaseT)

• Did the customer order the Token Ring network option?

2-3

Page 26

Preparing for Fiery ZX Installation

❑

Is the network connection ready and tested for Fiery ZX installation?

To verify that the network is functioning before you attach the Fiery ZX:

• Ask the network administrator to print a document on a shared printer over the

• Ask the network administrator to verify the computer and network requirements as

Parallel port

❑

Is there room for both the Fiery ZX and the PC-compatible that will be connected to the Fiery ZX?

System contact person

Will the person responsible for the computers and the network be available at the time

❑

set for installation? Get a name as a contact.

network.

speciﬁed in Getting Started .

Setting customer expectations

If the site is ready, installation takes about one hour. The customer should be informed of the following:

• The network may be unavailable for up to one hour.

• The equipment may be unavailable for up to one hour.

• The network administrator needs to be available during the installation for network

connectivity. Equipment downtime and impact on the network can be minimized if the network

administrator installs a network connector for the Fiery ZX and conﬁrms network functionality with the connector in place before the date scheduled for the Fiery ZX installation.

• The network administrator should have a networked computer available during the

installation. The appropriate software should already be installed. Documentation for the networked computer and the network operating software should be available.

• The network administrator should install the user software shipped with the Fiery ZX

(user documentation is also included) onto networked PC-compatible and Mac OS computers that will print to the Fiery ZX.

OTE

This guide covers Fiery ZX hardware installation and service. It provides general information on connecting the Fiery ZX to the customer’s network. Network setup and conﬁguration information goes beyond the scope of this guide. For network setup and conﬁguration information, the network administrator should use the Conﬁguration

Guide .

2-4

Page 27

UNPACK

Unpacking the Fiery ZX

The Fiery ZX is assembled and shipped from the factory in a box that includes all necessary cables and documentation, as shown in Figure 2-2 on page 2-6.

THE

IERY

Save the original boxes and packing materials. If you need to transport the Fiery ZX at a later date, the original box and packing material will ensure safe shipment.

1. Open the Fiery ZX Color Server box and remove the packing material.

2. Remove the contents from the top container. Inspect the contents for visible damage. The top container should include the following items:

• Bags containing the copier interface cable (16' long with 100-pin D connectors),

parallel cable, and two AC power cables (US and Europe).

• AUI to BNC Ethernet Transceiver

• Media package (includes a package of user documentation, and the User Softwar e CD)

Fiery ZX3300 systems also include the Command WorkStation CD.

OTE

A service kit containing the System Software CD is provided separately.

3. Give the media package to the customer or the network administrator.

Let the customer or network administrator know that in order to take full advantage of the Fiery ZX, the user software must be installed on computers that will print to the Fiery ZX.

4. Set aside the remaining components from the top container.

5. Remove the top container and any packing materials. Set aside the packing material in case you need to reship the unit.

6. Carefully lift the Fiery ZX out of the box.

If you notice shipping damage to any Fiery ZX component, be sure to save the shipping container in case the carrier needs to see it. Call the carrier immediately to report the damage and ﬁle a claim, then call your authorized service/support center. Be ready to furnish the serial number, printed on the back of the Fiery ZX.

2-5

Page 28

Preparing for Fiery ZX Installation

IGURE

Fiery ZX

2-2

Fiery ZX power cables

Media Package

Ethernet transceiver

Contents of Fiery ZX shipping box

Copier interface cable (100-pin)

Parallel cable (25-pin)

2-6

Page 29

Fiery ZX panels

Once you have unpacked the Fiery ZX, you can familiarize yourself with the front and back of the Fiery ZX before you install it.

Jewel Activity light

Line selection buttons

Up button Menu button

Down button

Drive door

Reset button

CD-ROM drive

Serial ports: COM1 COM2

Not used Parallel port (LPT1)

Future use (LPT0) 10/100BaseT

AUI Ethernet

Copier interface connector

Power switch

Power connector

Front panel

IGURE

Front and back of the Fiery ZX

2-3

Back panel

2-7

Page 30

Page 31

Chapter 3: Connecting the Fiery ZX

CONNECT

Preliminary checkout

When you have just unpacked or serviced a Fiery ZX, power it up before you connect it to the copier and the network. Diagnostics are run automatically during startup; the Fiery ZX is checked for internal problems.

Preliminary checkout

The following procedure describes how to connect power to the Fiery ZX.

POWER

AND

START

THE

1. Connect the recessed end of the Fiery ZX power cable to the pow er connector at the back of the Fiery ZX (see Figure 3-1).

2. Make sure the Fiery ZX power switch is in the off position (press 0), and then connect the other end of the Fiery ZX power cable to a wall outlet.

IERY

IGURE

3-1

Power switch

Power connector

Fiery ZX power

3-1

Page 32

Connecting the Fiery ZX

3. Power on the Fiery ZX using the switch at the back of the Fiery ZX. The power supply automatically senses the correct voltage.

4. To conﬁrm that the Fiery ZX is operating properly allow Fiery ZX startup to proceed without interruption while you watch the Control P anel. Do not pr ess an y b uttons on the Control Panel.

The Control Panel displays the Fiery ZX startup diagnostics. During the startup diagnostics the activity light on the Control Panel ﬂashes green and then red to verify functionality.

If an error occurs during startup, the red activity light remains on at the end of the tests (see “Errors and beep codes during startup diagnostics” on page 5-9).

5. If the Select Language screen is displayed, select the language for the Control Panel.

The language screen is displayed the ﬁrst time you start the Fiery ZX after unpacking it and after installing system software.

To select a language different from the one initially highlighted on the Control Panel, use the up and down buttons to scroll through the list and select OK when the desired language is highlighted. After the Fiery ZX reboots, messages in the language you selected will appear on the Control Panel.

6. If the Setup screen is displayed, select Printer, Server, Network, and then Exit Setup.

To exit Setup, you must ﬁrst enter Printer Setup, Server Setup, and Network Setup, and save changes. To skip through the Setup options, press the menu key to access the Save Changes screen and select Yes which conﬁgures each Setup with the default conﬁguration. At this stage the default settings are adequate although they may not be optimal. After the Fiery ZX is connected to the network, the customer can reset options according to the network and user environment. For more information, see the

Conﬁguration Guide.

7. Allow the system to proceed to Idle to conﬁrm that the Fiery ZX is operating correctly.

Once the Fiery ZX reaches the idle state, you are ready to connect it to the copier and the network. Setup options should be conﬁgured after making this connection.

Server Name

Idle

3744MB X.0

Info

3-2

Page 33

Connecting to the copier

After completing the preliminary checkout, connect the Fiery ZX to the copier. The Fiery ZX communicates with the copier through a cable from the video interface board to the copier interface port.

TO CONNECT THE FIERY ZX TO THE COPIER

1. Power off the Fiery ZX and the copier.

You may need to get permission from the network administrator or supervisor to power off the copier.

If the system has just ﬁnished processing, wait 5 seconds after the system reaches the idle state before using the power switch to shut down the unit.

2. Make sure the Fiery ZX is near the copier.

3. Locate the Fiery ZX copier interface cable and connect one end of the cable to the copier interface port on the copier.

Be sure to tighten the screws completely.

4. Connect the other end of the cable to the Fiery ZX copier interface connector in slot 5 (see Figure 3-2 on page 3-4).

Be sure to tighten the screws completely.

3-3

Page 34

Slot 1 Slot 2 Slot 3

Slot 4 Slot 5

Slot 6

Connecting the Fiery ZX

To copier interface connector

Fiery ZX back panel

IGURE 3-2 Copier interface cable connection

Copier interface cable

To copier

3-4

Page 35

Verifying the connection

After you connect the Fiery ZX to the copier, print a Test Page and perform the Test Scan/Print function to verify that the connection between the F iery ZX and the copier is good.

Printing the Fiery ZX Test Page

TO PRINT A TEST PAGE FROM THE CONTROL PANEL

1. Power on the copier and allow it to warm up.

2. Power on the Fiery ZX from the power switch on the back panel.

Messages appear on the Control Panel as the Fiery ZX runs through its startup diagnostics.

3. Before proceeding, make sure that the copier is not in use.

The Fiery ZX Info screen should read Idle.

4. At the Idle screen, press the menu button once (see “Using the Control Panel” on page 3-13).

The Functions menu is shown below:

Print Pages Suspend Printing Resume Printing Run Diagnostics

Functions

Reboot Server

Functions

FIGURE 3-3 Functions menu

5. Press the line selection button to the right of Print Pages and then select Test Page.

The Fiery ZX sends the Test Page, a color PostScript ﬁle that is resident on the Fiery ZX hard disk drive, to the copier and displays the RIP and Print status screens so you can monitor the job.

6. Examine the quality of the Test Page from the copier.

The Test Page conﬁrms that the Fiery ZX print engine is functional and that the connection between the Fiery ZX and the copier is good. The next step is to check the Fiery ZX Test Scan/Print function.

Use the up and down buttons to scroll through these options. Use the line selection buttons to the right to select Print Pages.

3-5

Page 36

Connecting the Fiery ZX

Checking scanning and printing

The Test Scan/Print function scans whatever is placed on the copier glass and prints it to the copier. This test can be used to check the scanning capabilities of the Fiery ZX. You can compare the original with the output to make sure the connection between the Fiery ZX and the copier is working properly.

TO RUN TEST SCAN/PRINT

1. Place the document that you want to scan on the copier glass.

2. At the Idle screen, press the menu button once to display the Functions menu.

Print Pages Suspend Printing Resume Printing Run Diagnostics

Functions

Use the line selection button to the right to select Run Diagnostics.

Reboot Server

Functions

IGURE 3-4 Run Diagnostics command in the Functions menu

3. Select Run Diagnostics from the Functions menu.

4. Select Test Scan/Print.

The message Scanning from copier and printing.... is displayed.

Test Scan/Print Video Diagnostics

Diagnostics

FIGURE 3-5 Test Scan/Print option

5. When the Fiery ZX is ﬁnished printing, compare the output from the copier to the original.

Select Test Scan/Print

3-6

Page 37

Installing additional options

If the customer has purchased additional Fiery ZX options, install those before connecting the Fiery ZX to the network. For installation instructions, see the documentation included in each option kit.

After installing options, print a Test Page to verify that the system is operating properly. Checking the installation at each stage makes it easier for you to pinpoint the cause of problems should they occur.

NOTE: If the customer has purchased the Command Workstation hardware option, you

can install it after you complete the Fiery ZX installation. For information on installing the Command WorkStation application from the CD, see the notes that came with the Fiery ZX.

Connecting to the network

The Ethernet network adapter chip built into the Fiery ZX motherboard provides connectivity to Ethernet networks. Supported Ethernet cabling includes: thinnet, thicknet, and twisted pair.

Other Fiery ZX connectivity includes a high-speed parallel port which enables the Fiery ZX to connect directly to the parallel port of a PC-compatible (see “Connecting a PC-compatible to the Fiery ZX” on page 3-11).

Token Ring compatibility is available with the optional Token Ring kit (see the documentation included with that kit for more information).

3-7

Page 38

RJ-45 connector for 10BaseT/

100BaseT twisted pair Ethernet

AUI connector for thinnet

or thicknet

Connecting the Fiery ZX

Ethernet network connections

The motherboard in the Fiery ZX has two external Ethernet network connectors: an AUI (Attachment Unit Interface) connector for a thin Ethernet cable (thinnet) or a thick Ethernet cable (thicknet), as well as a 10BaseT/100BaseT connector for twisted pair (see Figure 3-6). For network conﬁguration information, see the Conﬁguration Guide.

NOTE: Only one Ethernet connection should be made to the Fiery ZX at a time.

3-8

FIGURE 3-6 Fiery ZX network connectors

Page 39

Connecting to the network

TO CONNECT A THINNET OR THICKNET CABLE TO THE FIERY ZX

Thinnet (thin coaxial Ethernet cable or 10Base2) connections require an external Ethernet transceiver attached directly to the AUI connector on the back of the Fiery ZX. An Ethernet transceiver is provided.

Thicknet (thick coaxial Ethernet cable or 10Base5) connections require an external Ethernet transceiver with an AUI drop cable connected to the AUI connector on the back of the Fiery ZX.

1. Power off the Fiery ZX before connecting it to any network device.

2. With the AUI slide latch in the down position, connect the network cable to the AUI connector on the back of the Fiery ZX. Slide the latch up to lock the connector in place.

• To connect a thinnet cable to the Fiery ZX, an external Ethernet transceiver must be

installed on the Fiery ZX AUI connector . The thinnet cable then connects to the BNC connector on the Ethernet transceiver.

If the Ethernet transceiver has an SQE switch, make sure the switch is set to Off.

• To connect a thicknet cable to the Fiery ZX, connect the AUI drop cable directly to

the AUI connector on the back of the Fiery ZX.

NOTE: If you power on the Fiery ZX without connecting the network cable to the

attached Ethernet transceiver, a Fiery ZX error may occur. Make sure the network cable is connected to the Ethernet transceiver before you power on the Fiery ZX.

3. Conﬁgure Setup options.

It is the network administrator’s responsibility to conﬁgure Setup according to the network and user environment. Default settings in Setup are adequate although they may not be optimal for the user’s environment. Refer the network administrator to the Conﬁguration Guide for Setup information.

4. After conﬁguring Setup options, verify the network connection.

Once the network connection has been made and the Fiery ZX has the correct Setup conﬁguration, the Fiery ZX should be available on the network.

The network administrator should perform any additional network setup, verify the network connection, verify that the Fiery ZX appears on the list of printers, and print a few test documents from a networked computer that will use the Fiery ZX. (See the Conﬁguration Guide for more information.)

3-9

Page 40

Connecting the Fiery ZX

TO CONNECT A TWISTED PAIR CABLE TO THE FIERY ZX

Twisted pair (unshielded twisted pair cable or 10BaseT/100BaseT) uses an 8-pin, RJ-45 connector that connects to the back of the Fiery ZX (see Figure 3-6 on page 3-8).

1. Power off the Fiery ZX before connecting it to any network device.

2. Connect the network cable to the RJ-45 connector on the back of the Fiery ZX.

A Category 5 unshielded twisted pair cable (UTP) network cable must be used for 100BaseT.

3. Conﬁgure Setup options.

4. After conﬁguring Setup options, verify the network connection.

Once the network connection has been made and the Fiery ZX has the correct Setup conﬁguration, the Fiery ZX should be available on the network.

The network administrator should perform any additional network setup, verify the network connection, verify that the Fiery ZX appears in the list of printers, and print a few test documents from a networked computer that will use the Fiery ZX. (See the Conﬁguration Guide for more information.)

3-10

Page 41

Connecting a PC-compatible to the Fiery ZX

The parallel connector on the back of the Fiery ZX provides a high-speed interface port that allows the Fiery ZX to connect directly to the parallel port of a PC-compatible. Although there are a number of PC-based devices that may be connected to the Fiery ZX for parallel printing, the procedure for connecting each of these device types is relatively similar.

The Fiery ZX connects to the parallel port of a PC-compatible through the parallel cable (10' long, with a female 25-pin D-sub connector on one end, and a 25-pin male D-sub connector on the other end). The parallel cable is shipped with the Fiery ZX.

TO CONNECT THE FIERY ZX TO A PC-COMPATIBLE

1. Power off the Fiery ZX.

2. With the network administrator’s permission, power off the PC-compatible.

3. Connect the male 25-pin connector on the cable to the parallel port of the PC-compatible.

If there is more than one parallel port connector on the back of the PC-compatible, ask the network administrator to indicate the preferred parallel port to use for the Fiery ZX.

4. Connect the female 25-pin connector on the cable to the parallel port (labeled LPT1) on the back of the Fiery ZX (see Figure 3-7 on page 3-12).

3-11

Page 42

Connecting the Fiery ZX

Parallel port (LPT1)

3-12

IGURE 3-7 Parallel port (LPT1)

5. Power on the PC-compatible and the Fiery ZX.

6. Conﬁgure Setup options.

It is the network administrator’s responsibility to conﬁgure Setup according to the network and user environment. Refer the network administrator to the Conﬁguration Guide for Setup information.

7. After conﬁguring Setup options, verify the connection.

Once the parallel port connection has been made and the Fiery ZX has the correct Setup conﬁguration and has reached Idle, the network administrator should print a few test documents from the PC-compatible with the parallel (lpt) port connected to the Fiery ZX. (See the Conﬁguration Guide for more information.)

Page 43

Activity light

Using the Control Panel

This section describes the Control Panel on the front of the Fiery ZX. Once you install the Fiery ZX and verify that it powers up correctly, you can use the Control Panel to access and monitor different functions of the Fiery ZX.

The current status of the Fiery ZX and Setup information are displayed in the Fiery ZX display window. Fiery ZX activity can be monitored in the display window, and functions of the Fiery ZX (such as printing a Test P age and installing or updating system software) can be controlled using the buttons on the Control Panel.

Display window

Menu button

Line selection buttons

Up button Down button

FIGURE 3-8 The Fiery ZX Control Panel

3-13

Page 44

Connecting the Fiery ZX

Activity light

The activity light indicates current Fiery ZX activity. If the light is:

Solid red There is an error causing printing to be disabled. Flashing red There is an error causing printing to be disabled, but the

Solid green The Fiery ZX is idle. Flashing green The Fiery ZX is processing or printing a job, or

No light The Fiery ZX is off or starting up.

Buttons

Line selection buttons

Up and down buttons

Menu button Press this button to view other display screens. There are

Fiery ZX is still processing. The light changes to solid red when it is ﬁnished processing.

communicating with a remote computer—for example, through Fiery Spooler.

There are four line selection buttons on the right side of the Control Panel. Use these buttons to select the command displayed on the corresponding line of the display window. A special character (>) appears in the display window next to a button when it is available.

Use these buttons to scroll to different screens in multi-screen lists, to select Setup options from a list, and to select alphanumeric characters.

several different display screens, showing different types of information about the Fiery ZX.

3-14

Page 45

Using the Control Panel

Control Panel screens and icons

When the Fiery ZX is in Print mode, pressing the menu button cycles among four screens: three status screens (Info, RIP, and Print) and the Functions menu (see Figure 3-9). When the Fiery ZX is idle, pressing the menu button cycles between the Info screen and the Functions menu.

The bottom line of the screen displays the name of the current screen with the icon for that screen highlighted. Icons for other active screens are also displayed but are not highlighted.

The Fiery ZX screens display the following information:

Cancel Job >

Job name

doc.eps User name

Jack D.

Processed: bytes

Busy #####K

RIP

Server Name

Idle

3744MB X.0

Info

FIGURE 3-9 Control Panel screens during printing

If an error occurs, the Alert screen is displayed with a message describing the error.

Load LTR paper in

tray

Cancel Job >

Jane D.

Copies: 1/100

Print Pages Suspend Printing Resume Printing Run Diagnostics

Functions

Alert

FIGURE 3-10 Alert screen

3-15

Page 46

Connecting the Fiery ZX

The display window screens and icons are:

Alert Status If there is a problem during printing or processing, the

Alert Status screen is activated, displaying an error message. For information on error messages, see the Printing Guide.

Print Status When the Fiery ZX is printing, the Print Status screen is

activated. This screen displays the following:

Cancel Job—Press the top line selection button to cancel

the job currently printing.

User name—The name of the user who sent the job that is

currently being processed.

Pages/Total—The number of copies of the current page

that have been printed so far, and the total number of copies of this page that were requested.

RIP Status When the Fiery ZX is processing a job, the RIP Status

screen is activated. This screen displays the following:

Cancel Job—Press the top line selection button to cancel

the job currently processing. The Fiery ZX cancels the job before printing begins.

Document name—The name of the document currently

processing.

User name—The name of the user who sent the job that is

currently being processed.

Kilobytes—The amount in kilobytes of the job that has

been processed so far.

3-16

Page 47

Using the Control Panel

Info Status The Info Status screen displays information about the

server’s current activity, and software version. This screen is always active, and it appears in the display window when no other screen is selected. It displays the following information:

Server Name—The Fiery ZX name as it is conﬁgured in

Setup.

Status—The current status of the Fiery ZX. The Fiery ZX

status can be: Idle, Initializing, Busy, Processing, or Printing.

Number of MB—The space in megabytes available on the

Fiery ZX hard disk.

Version—The system software version running on the

Fiery ZX.

Functions The Functions screen also is always active, but it appears in

the display window only when the user has pressed the Menu button to select it. Use the up and down buttons to scroll through the list of menu command options. Press the line selection button to the right of a command to select it.

Network The Network icon appears in the bottom left corner of the

display window when the Fiery ZX is communicating over the network. The Network icon can appear while any screen is displayed.

3-17

Page 48

Connecting the Fiery ZX

Functions menu

The Functions menu allows you to perform a variety of administrative functions that do not affect print jobs of other users. Use the up and down buttons to scroll through the list of options. Press the line selection button next to the option you want to select.

The following options are available from the Functions menu:

Print Pages—Enables you to print special pages from the Fiery ZX. You can print the

following pages from the submenu that appears:

• Test Page—Prints a F iery ZX Test Page to the current print device. This enables you to conﬁrm that the Fiery ZX is properly connected to the copier and to view information about color and grayscale to troubleshoot the Fiery ZX. The following information also displays: Fiery ZX server name, printer model, calibration information, date printed, default simulation, RGB source, rendering style, color mode, and compression information.

Configuration—Prints the current server and device conﬁguration. This includes

• information about all current Setup settings, calibration proﬁle, and the Ethernet address of the Fiery ZX.

• Job Log—Prints the log of the last 55 jobs by default. For more information about the job log, see the Printing Guide.

• Control Panel Map—Prints the Setup screen help pages. These pages are useful when navigating through the different Setup screens.

• Color Charts—Prints the color reference charts. These pages include swatches of the RGB, CMY, and PANTONE colors available from the Fiery ZX.

• Font List—Prints a list of all the fonts resident on the Fiery ZX hard disk drive.

3-18

Page 49

Using the Control Panel

Suspend Printing—Disconnects the Fiery ZX from the copier. This option interrupts the

current print job so that you can use the copier to make copies; after you make the copies you can select Resume Printing and the copier continues processing and printing jobs.

Resume Printing—Connects the copier to the Fiery ZX so that you can resume printing

after interrupting the print job to make copies (used with Suspend Printing).

Run Diagnostics—When you select this option, you can choose one of the following

options:

Select the diagnostic test you want to run and press the line selection button next to OK. For more information, see Chapter 5 “Troubleshooting.”

• Test Scan/Print—Scans whatever is on the copier glass and prints out the image on letter size paper.

• Video Diagnostics—Runs diagnostics on the Fiery ZX video interface board.

Reboot Server—Shuts down all Fiery ZX activity properly and then restarts. You can also

reboot the Fiery ZX using the reset button on the front panel.

3-19

Page 50

Connecting the Fiery ZX

Shutting down and restarting the Fiery ZX

The Fiery ZX will generally be left on all the time at the customer site. Remember that when the Fiery ZX is powered off, network access to the copier is interrupted.

You should power off the Fiery ZX when you need to service it or the copier, and before you remove or attach any cables to the Fiery ZX. Power off the Fiery ZX when changing the copier’s toner in order to prevent the fan from drawing toner into the Fiery ZX.

TO SHUT DOWN THE FIERY ZX

1. Make sure that the Fiery ZX Info screen reads Idle.

When Printing or Ripping appears on the Control Panel the Fiery ZX is currently processing. Idle appears in the Info screen when the Fiery ZX is ﬁnished processing the job.

2. Power off the Fiery ZX using the power switch on the back panel (press 0).

If the system has just ﬁnished processing, wait 5 seconds after the system reaches the idle state before using the power switch to shut down the unit.

NOTE: When you power off the Fiery ZX, make sure you also power off the copier or

disconnect the copier interface cable that connects the Fiery ZX to the copier. Leaving the copier powered on and connected to the Fiery ZX while the Fiery ZX is powered off can lead to excessive drain on the Fiery ZX motherboard battery.

TO RESTART THE FIERY ZX

1. If the Fiery ZX is already on, ensure that it is not receiving, processing, or printing a document.

If Printing or Ripping appears on the Fiery ZX Control Panel, the Fiery ZX is currently processing a print job. Wait until the job is complete and Idle appears in the Info screen.

2. Press the menu button once, then select Reboot Server from the Functions menu. Otherwise, power on the Fiery ZX using the power switch on the back panel.

3-20

Page 51

Overview

Chapter 4: Service Procedures

Generally , the F iery ZX requires no regular service or maintenance. Use the procedures in this chapter to inspect, remove, reseat, and replace major hardwar e components as well as to install system software.

Overview

This chapter includes information on servicing the following components:

• Circuit boards

• Cables

• DIMMs (dual in-line memory modules)

• Battery

• Fans

• Power supply

• HDD (hard disk drive)

• CD-ROM drive

• Front panel components

See Figure 4-1 on page 4-2 for an overview of components. Replacement parts are available from your authorized service representative.

When performing the service procedures described in this chapter, follow the pr ecautions listed in “Precautions” on page xiii.

NOTE: The tools required to service the system are listed in “Tools you will need” on

page xv.

System software service

Fiery ZX system software is installed on the HDD at the factory . U se the system software service kit when you need to:

• Replace the HDD

• Replace the motherboard

• Upgrade to a more recent version of the system software

For information on how to install system software, see “Fiery ZX system software” on page 4-49.

4-1

Page 52

Service Procedures

Key

1. Front panel

2. Drive door

3. User interface board

4. UIB enclosure

5. Cover

6. CD-ROM drive

7. Drive bracket

8. Tray

9. Side panel

10. Power supply

11. Fan

12. SCSI cable (CD-ROM drive)

13. HDD backplane board

14. UIB cable

15. Motherboard

16. Video interface board

17. MXV board

18. DIMMs

19. HDD bracket

20. HDD (hard disk drive)

4-2

IGURE 4-1 Exploded view of Fiery ZX components

Page 53

Accessing Fiery ZX internal components

Always use the procedure below when opening the Fiery ZX for inspection or service. If the Fiery ZX is powered on, shut down the system.

TO SHUT DOWN THE FIERY ZX

Always verify that the Fiery ZX is not being used before you power off or restart it. Make sure that the Fiery ZX is not ripping or printing a job.

1. Make sure the Fiery ZX Info screen reads Idle.

2. Power off the Fiery ZX using the power switch on the back.

If the system has just ﬁnished processing, wait 5 seconds after the system reaches the idle state before using the power switch to shut down the unit.

3. Disconnect all cables from the back of the Fiery ZX.

Always obtain permission from the network administrator before you take the Fiery ZX off the network.

TO OPEN THE FIERY ZX

1. Make sure you have shut down the Fiery ZX and removed all the cables from the back.

2. Loosen the two screws on the back of the Fiery ZX that secure the side panel to the tray.

3. Lift off the side panel (see Figure 4-2 on page 4-4).

4-3

Page 54

Side panel screws

Service Procedures

Side panel

4-4

IGURE 4-2 Removing the Fiery ZX side panel

4. The Fiery ZX internal components are now accessible. Attach an ESD wrist strap before handling internal parts.

The Fiery ZX is shipped from the factory with a standard board conﬁguration, as shown in Figure 4-3 on page 4-5. If optional components have been installed, see the documentation that came with the speciﬁc kit.

NOTE: To service components inside the tray, position the F iery ZX so that it is resting on

its side and the components inside the tray are facing up.

Page 55

Accessing Fiery ZX internal components

Serial ports: COM1 COM2

Not used Parallel port (lpt1)

Future use (lpt0) 10/100BaseT

AUI Ethernet

Copier interface connector

Power switch

Power connector

Slot 1 Slot 2

Slot 3 Slot 4 Slot 5

Slot 6

J19 J20 J26

J29 J35

J36

EMI shield

Power supply

Motherboard

Hard disk drive

HDD backplane board

CD-ROM drive

Back panel view Side view

Motherboard connectors: J19—Empty J20—Empty J26—Empty J29—MXV board J35—Video interface board J36—Empty

IGURE 4-3 Fiery ZX side view and back panel view

4-5

Page 56

Service Procedures

Accessing front panel components

The following procedure describes how to remove the front panel in order to access the user interface board, the Control Panel buttons, HDD bracket screws, and the top front panel jewel. You do not need to remove the front panel in order to access components inside the tray.

TO REMOVE THE FRONT PANEL

1. Remove the Fiery ZX side panel as described in “To open the Fiery ZX” on page 4-3.

2. Remove the UIB cable from the HDD backplane board.

The other end of the UIB cable is connected to the user interface board inside the front panel.

3. On the inside front of the tray, squeeze the tabs that secure the front panel to the tray.

4. As you squeeze the tabs, gently rotate the front panel to the right to release the hooks from the tray.

5. Thread the UIB cable connector through the opening in the front of the cover to completely remove the front panel.

The front panel components are now accessible.

4-6

Page 57

Cover

Accessing Fiery ZX internal components

Indicates the 3 hooks

Tab slot

Opening in cover

for UIB cable

Inside of tray

Tab slot

IGURE 4-4 Removing the front panel

Tab UIB cable

UIB enclosure

Front panel

Tab

TO REPLACE THE FRONT PANEL

1. Make sure the UIB enclosure and all front panel components are installed correctly.

2. Thread the end of the UIB cable that connects to the HDD backplane board through the opening in the front of the cover.

The other end of the cable should already be securely connected to the user interface board.

3. Connect the UIB cable to connector J6 on the HDD backplane board.

When you connect the cable, be sure to snap the levers together to ensure that the connector is securely fastened.

4. Angle the front panel so that the three hooks on the edge of the fr ont panel line up with the cutouts on the front of the cover (see Figure 4-4).

5. Rotate the front panel into the cover until you hear it snap into place.

4-7

Page 58

Service Procedures

Checking Fiery ZX internal connections

The most common causes of hardware problems are faulty and loose connections. Before you conclude that any board or component has failed, remove, inspect, and reseat all appropriate connections, and then verify that the problem still occurs.

TO CHECK BOARD AND CABLE CONNECTIONS

1. Before you touch any parts inside the Fiery ZX, attach a grounding wrist strap. Touching the metal part of the power supply case inside the Fiery ZX also discharges static electricity.

2. Position the Fiery ZX so it is resting on its side and the internal components of the Fiery ZX are facing up.

3. Inspect the Fiery ZX boards for secure insertion into the motherboard. Press do wn ﬁrmly on each board to make sure it is securely installed.

Looking into the tray from the top, the standard board conﬁguration includes the following (from top to bottom):

Connector J19—Empty Connector J20—Empty Connector J26—Empty Connector J29—MXV board Connector J35—Video interface board Connector J36—Empty

4-8

4. Inspect the HDD for secure insertion into the HDD backplane board.

5. Inspect the motherboard connection to the HDD backplane board.

6. Inspect ribbon cables to see if they are intact.

Faulty ribbon cables are easily overlooked. Check the contact point between the cable and the connector to ensure that they have not separated. If a ribbon cable is suspect, substitute it with a tested cable.

7. Make sure that all Fiery ZX ribbon cables and power cables ar e seated on connectors . See Figure 4-5 on page 4-9.

Cable connectors are keyed to ﬁt only when properly oriented.

8. Check the back panel fan and the CPU fan connections to the motherboard.

9. Make sure motherboard jumpers have the correct jumper conﬁguration (see “Motherboard jumpers” on page 4-32).

10. After tightening connections, if one or more Fiery ZX components are still not getting power, see “Checking voltages” on page 4-38.

Page 59

Accessing Fiery ZX internal components

Power supply

Fan

CPU

HDD backplane board

Motherboard

User interface board

Cable key From To

1. Power supply cable Power supply (4-pin large connector with a small 4-pin cable connector)

2. SCSI cable SCSI connector on the HDD backplane board (J1) a. CD-ROM drive

3. Power supply cable Power supply (20-pin cable connector) Power connector on the motherboard (J3)

4. Power supply cable Power supply (4-pin large cable connector) Power connector on the HDD backplane

5. CPU fan cable CPU fan Fan connector on the motherboard (J21)

6. UIB cable UIB connector on the HDD backplane board (J6) User interface board (J1)

IGURE 4-5 Cable connections in the Fiery ZX

a. 4-pin large connector—CD-ROM drive b. 4-pin small connector—future options

b. Future options

board (J2)

4-9

Page 60

Service Procedures

TO CHECK MOTHERBOARD DIMM CONNECTIONS

1. Check that all DIMMs are locked. If any DIMMs have come loose, release and reseat them.

The DIMMs (dual in-line memory modules) on the Fiery ZX motherboard are held in place by levers at each end. Sockets J44-J47 on the motherboard hold the DIMMs.

2. To release a DIMM, push outward on the levers on each side of the DIMM.

IGURE 4-6 Releasing the DIMM levers

3. Slide the DIMM straight out of the socket.

4. To replace a DIMM, gently slide the DIMM str aight into the sock et and close the le v er s at each side to lock it into place.

Make sure that the levers close securely around the ends of the DIMM and that each DIMM is fully seated in its socket.

If you removed the DIMMs completely, note that DIMMs ﬁt the socket only one way. The notches on the bottom of the DIMM should line up with the notches in the socket.

4-10

Page 61

Accessing Fiery ZX internal components

Restoring Fiery ZX functionality after service

TO REASSEMBLE THE FIERY ZX

1. Reseat all boards, cables, connectors, and other parts loosened during inspection or service.

2. Place the Fiery ZX in its standard operating position.

3. If you removed the front panel, replace it (see “To replace the front panel” on page 4-7).

4. Place the side panel onto the Fiery ZX so the grooves on the edge of the side panel ﬁt into the grooves in the tray (see Figure 4-7).

Be careful not to damage any ribbon cables; fold the ribbon cables inside the tray before replacing the side panel.

Side panel screws

Side panel

FIGURE 4-7 Replacing the side panel

4-11

Page 62

Service Procedures

5. Tighten the two screws that secure the side panel to the cover.

OTE: Do not leave the Fiery ZX side panel off after servicing. An airﬂow channel is

created by the side panel and the fan. Leaving the Fiery ZX open for extended periods of time could reduce the operational life expectancy of internal Fiery ZX components.

6. Connect any cables removed during service to the back of the Fiery ZX.

7. Before you leave the customer site, verify Fiery ZX operation as outlined in Figure 4-8.

Power up and check startup. See “To connect power and start the Fiery ZX” on page 3-1.

Connect the Fiery ZX to the copier. See “Connecting to the copier” on page 3-3.

Print the Fiery ZX Test Page. See “Printing the Fiery ZX Test Page” on page 3-5.

Connect the Fiery ZX to the network. See “Connecting to the network” on page 3-7 and the Conﬁguration Guide.

Check the Setup options. See the Conﬁguration Guide.

IGURE 4-8 Fiery ZX connection veriﬁcation steps

4-12

Page 63

Accessing Fiery ZX internal components

Removing and replacing circuit boards

This section includes procedures for removing and replacing the following cir cuit boar ds:

• MXV board

• Video interface board

• STARR daughter card

• User interface board

• Motherboard

• HDD backplane board

For information on installing option boards, see the separate installation instructions that came with that board.

MXV board

The MXV board in the Fiery ZX (see Figure 4-9) is installed in connector J29 on the motherboard.

Mounting bracket

Connector to motherboard (J29)

FIGURE 4-9 Diagram of the MXV board

4-13

Page 64

Service Procedures

TO REMOVE THE MXV BOARD

1. Shut down and open the Fiery ZX as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Remove the mounting bracket screw from slot 4.

3. If a tie wrap is attached to the edge of the MXV board and the board guide , cut it. The tie wrap is included for stability during shipping and does not need to be replaced.

4. Remove the MXV board from motherboard connector J29. N

OTE: You may need to angle the MXV board or remove the video interface board in

order to remove the MXV board from the tray. Grasp the board at the front and back edge. Gently rock the boar d backward and forward

as you pull on it, until it releases from the motherboard.

5. Place the board in an antistatic bag.

TO REPLACE THE MXV BOARD

1. Slide the MXV board into connector J29 on the motherboard so that the right edge of the board ﬁts in the board guide on the tray and the left edge ﬁts in slot 4. The component side of the board faces down in the direction of the power supply.

The MXV board connector is keyed to ﬁt only one way when properly oriented.

NOTE: You may need to angle the board in order to ﬁt it into the tray.

2. Attach the board mounting bracket screw to the MXV board bracket in slot 4.

3. Reassemble the Fiery ZX and verify its functionality (see the connection veriﬁcation steps described in “Restoring Fiery ZX functionality after service” on page 4-11).

4-14

Page 65

Accessing Fiery ZX internal components

Video interface board

The video interface board in the Fiery ZX (see Figure 4-10) provides the interface between the Fiery ZX and the copier.

The copier interface connector on one side of the board (slot 5 on the back panel of the Fiery ZX tray) connects to a cable that plugs into the copier. The other connector on the video interface board attaches to the motherboard connector at J35.

STARR daughter card

Video interface connector

to motherboard (J35)

Mounting bracket

100-pin copier interface connector

FIGURE 4-10 Diagram of the video interface board

4-15

Page 66

Service Procedures

TO REMOVE THE VIDEO INTERFACE BOARD

1. Shut down and open the Fiery ZX as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Make sure the copier interface cable connected to the back of the Fiery ZX is removed.

3. Remove the video interface board mounting bracket screw from slot 5.

4. Remove the video interface board from motherboard connector J35.

Grasp the board at the front and back edge. Gently rock the boar d backward and forward as you pull on it, until it releases from the motherboard.

5. Place the board in an antistatic bag.

TO REPLACE THE VIDEO INTERFACE BOARD

1. Reseat the video interface board in connector J35 on the motherboard with the components facing up.

The video interface board connector is keyed to ﬁt only one way when properly oriented. Make sure that none of the connector pins are bent. Gently straighten any bent pins with a pair of needlenose pliers.

2. Attach the board mounting bracket screw to the video interface board bracket in slot 5.

3. Reassemble the Fiery ZX and verify its functionality (see the connection veriﬁcation steps described in “Restoring Fiery ZX functionality after service” on page 4-11).

4. Make sure to attach the copier interface cable.

4-16

Page 67

Accessing Fiery ZX internal components

STARR daughter card

The STARR daughter card is installed in connector J3 on the video interface board. It is responsible for decompressing the image data as it is sent from the Fiery ZX to the copier.

Connector (to J3 on video interface board)

FIGURE 4-11 Diagram of the STARR daughter card

TO REMOVE THE STARR DAUGHTER CARD

1. Shut down and open the Fiery ZX as described in “To shut down the Fiery ZX” and “To open the Fiery ZX” on page 4-3.

2. Gently, pull out the clips on the video interface board around the edges of the STARR daughter card (see Figure 4-12 on page 4-18).

3. Slide the STARR daughter card out of connector J3 at a 45-degree angle.

4-17

Page 68

Clip

Service Procedures

STARR daughter card

Video interface board connector J3

Clip

IGURE 4-12 Removing the STARR daughter card

4-18

Page 69

Accessing Fiery ZX internal components

TO REPLACE THE STARR DAUGHTER CARD

1. Slide the STARR daughter card into connector J3 on the video interface board at a 45degree angle (see Figure 4-13).

Clip

STARR daughter card

Video interface board connector J3

Video interface board

FIGURE 4-13 Installing the STARR daughter card

2. Push the STARR daughter card down to lock it into place.

Make sure that the daughter card snaps into the connector clips and that the connector clips close securely around the card.

3. Reassemble the Fiery ZX and verify its functionality (see the connection veriﬁcation steps described in “Restoring Fiery ZX functionality after service” on page 4-11).

4. Make sure to attach any cables that may have been removed during installation.

Clip

4-19

Page 70

Service Procedures

User interface board

The user interface board installed in the front panel of the Fiery ZX (see Figure 4-14) provides an interface between the Fiery ZX server and the user. The front of the user interface board contains circuitry for the following:

• Activity lights (1 green and 1 red LED) at the top of the board

• Display window (LCD)

• Four line selection buttons

• Up and down buttons

• Menu button between the up and down buttons

A cable connector on the back of the board connects the user interface board to the HDD backplane board.

User interface board connector (cable goes to HDD backplane board)

Back

FIGURE 4-14 Diagram of the user interface board (back and front)

Front

Activity lights (LEDs)

Line selection button pads

Display window

Up button pad Menu button pad Down button pad

4-20

Page 71

Accessing Fiery ZX internal components

TO REMOVE THE USER INTERFACE BOARD

1. Shut down the Fiery ZX as described in “To shut down the Fiery ZX” on page 4-3.

2. Remove the front panel from the Fiery ZX cover as described in “To remove the front panel” on page 4-6.

Make sure the UIB cable is disconnected from the HDD backplane board.

3. Remove the two screws that secure the UIB enclosure to the front panel.

UIB cable

UIB enclosure

IGURE 4-15 Removing the UIB enclosure

4. Carefully lift off the UIB enclosure. Thread the disconnected end of the UIB cable through the slot in the enclosure.

5. Disconnect the UIB cable from the connector on the user interface board and set the cable aside.

Press outward on the connector levers on each side of the connector (see Figure 4-16), then pull the connector free. Avoid pulling on the cable itself.

Connector lever

FIGURE 4-16 Detail of ribbon cable connector

6. Gently push outward on the snap tabs that secure the user interface board to the inside of the front panel.

4-21

Page 72

Service Procedures

7. While pushing outward on the snap tabs, lift up one side of the user interf ace boar d and slide it out of the hooks (see Figure 4-17). Place the board in an antistatic bag.

User interface board

Front panel

IGURE 4-17 Removing the user interface board

TO REPLACE THE USER INTERFACE BOARD

1. Place the user interface board in the front panel at an angle so that the edge of the board ﬁts under the front panel hooks (see Figure 4-17).

The board should be positioned so that the button pads on the front of the board line up with the buttons installed in the front panel.

2. Gently push the board into the snap tabs until it is securely seated in the front panel.

3. Attach the UIB cable to connector J1 on the user interface board.

When you connect the cable, be sure to snap the levers together to ensure that the connector is securely fastened.

4. Thread the UIB cable through the slot in the UIB enclosure.

5. Place the UIB enclosure over the user interface board and secure it with the two screws (see Figure 4-15 on page 4-21).

The edges of the UIB enclosure should ﬁt inside the grooves in the front panel.

6. Replace the front panel as described in “To replace the front panel” on page 4-7.

7. Reassemble the Fiery ZX and verify its functionality (see the connection veriﬁcation steps described in “Restoring Fiery ZX functionality after service” on page 4-11).

4-22

Page 73

Motherboard

Service Procedures 4

Motherboard

The custom Fiery ZX motherboard has an Alpha 21164 533MHz CPU chip that controls the image data transferred to and from the video interface board. The motherboard also controls HDD functions and the communication between the Fiery ZX and external devices. The motherboard has 4 DIMM sockets that hold 16, 64, or 128MB DIMMs (see page 4-29). The motherboard also includes:

• Two 32-bit PCI connectors (5 volt)

• Two 64-bit PCI connectors (3.3 volt)

• Two video DIN connectors

Key

1. Serial port connectors

2. Not used

3. Parallel port connectors

4. 10/100BaseT connector (J1)

5. AUI connector

6. DIMMs (J44-J47)

7. 533MHz CPU and fan

8. CPU fan connector

9. Empty 32-bit PCI connector (J19)

10. Empty 32-bit PCI connector (J20)

11. Empty 64-bit PCI connector (J26)

12. MXV board connector (J29)

13. Video interface board connector (J35)

14. Empty video DIN connector (J36)

15. Battery

16. 20-pin power connector (J3)

17. Fan connector (J2) MS—Mounting screws (5 screws) Note: The HDD backplane connector is

located on the back of the motherboard.

FIGURE 4-18 Diagram of the Fiery ZX motherboard

4-23

Page 74

Service Procedures

Removing the Fiery ZX motherboard

The motherboard attaches to the side of the Fiery ZX tray above the power supply. Before you remove the motherboard, you must remove:

• All circuit boards installed on the motherboard

• Power and fan cable connectors to the motherboard

• Mounting hardware on back panel motherboard connectors Instructions are included in this section for each of the procedures listed above. This

section also includes information on replacing the battery, and DIMMs on the motherboard, as well as information on motherboard jumper conﬁgurations.

Take ESD precautions and be very careful when handling the Fiery ZX circuit boards.

TO REMOVE THE CIRCUIT BOARDS

1. Shut down the Fiery ZX and remove the side panel as described on page 4-3.

2. Remove the board mounting bracket screw in slot 5 for the video interface board.

3. Remove the video interface board from connector J35 on the motherboard.

Place the board on a static-free surface.

4. Remove the board mounting bracket screw in slot 4 for the MXV board.

5. Remove the MXV board from connector J29 on the motherboard.

Place the board on a static-free surface. If a tie wrap is attached to the edge of the MXV board and the board guide, cut it. The tie

wrap is included for stability during shipping and does not need to be replaced.

6. Remove the mounting bracket screws and any boards installed in connectors J19, J20, J26, or J36 on the motherboard.

Grasp the board at the top front and rear edges. Rock the boar d forward and backward as you pull on it until it lifts free. Place the boards on a static-free surface.

TO REMOVE MOTHERBOARD CABLES

1. Remove the 20-pin power connector at J3 on the motherboard (near the bottom of the motherboard).

4-24

2. Remove the fan cable connected to motherboard fan connector J2.

Page 75

Motherboard

TO REMOVE THE MOTHERBOARD

1. Using a hex nut driver, remove the standoffs on the two serial port connectors and the two parallel port connectors on the back of the Fiery ZX.

Set the standoffs aside so they can be replaced later.

2. Remove the two screws and the latch on the AUI connector. Note the orientation of the latch so it can be replaced correctly later (see Figure 4-19).

To remove the screws, push the latch up to access the top screw and down to access the bottom screw.

Serial port connectors

Parallel port connectors

Screw

AUI latch

Screw

AUI connector

FIGURE 4-19 Motherboard back panel mounting hardware

3. Remove the ﬁve mounting screws on the motherboard (see Figure 4-18 on page 4-23 for locations).

If the plastic standoffs around the motherboard mounting holes come loose, be sure to set them aside so they can be replaced later (not included in later models).

4-25

Page 76

Service Procedures

4. Push outward on one of the tray clips around the edge of the motherboard and then gently lift up that edge of the motherboard to release it (see Figure 4-20).

The two tray clips around the edges of the motherboard secure the motherboard to the tray. Note that three smaller tray clips are located on the tray near the back panel connectors.

5. Push outward on the other motherboard tray clip and then lift up that edge of the motherboard to release it (see Figure 4-20).

6. Lift up the edge of the motherboard opposite the back panel connectors to completely release the motherboard from the HDD backplane board.

The HDD connector on the back of the motherboard is connected to the HDD backplane board at connector P1.

7. Gently slide the motherboard out of the Fiery ZX tray (see Figure 4-20).

Make sure the back panel connectors on the motherboard clear the tray as you remove the board. Be careful to avoid handling contacts and avoid using excessive force.

Lift edge of motherboard up and then slide it out to remove

Motherboard back panel connectors (EMI shield not pictured)

Power Supply

Tray clip location

FIGURE 4-20 Removing the motherboard

Guide pins

Fan

P1 HDD backplane connector

Tray clip location

HDD

HDD backplane board

4-26

Page 77

Motherboard

Replacing the motherboard

This section includes the procedures required to replace the Fiery ZX motherboard.

TO REPLACE THE MOTHERBOARD

1. Make sure the plastic standoffs are in place on the motherboard mounting holes at the base of the Fiery ZX tray (some models do not include the plastic standoffs).

2. Loosen the four screws that attach the HDD bracket to the HDD backplane board.

This allows some ﬂexibility when aligning the motherboard HDD backplane connector with the connector P1 on the HDD backplane board.

3. Angle the motherboard so that the back panel connectors on the motherboard ﬁt into the cutouts in the back of the tray, and the edge of the motherboard ﬁts underneath the three tray clips. See Figure 4-20 on page 4-26.

4. Align the guide holes in the motherboard with the guide pins located on either side of connector P1 on the HDD backplane board (see Figure 4-20 on page 4-26).

5. Once the guide holes in the motherboard are aligned over the guide pins, gently push the motherboard down to connect it to the HDD backplane board.

As you connect the motherboard to the HDD backplane board, the two tray clips close around the edge of the motherboard.

NOTE: Misalignment of these connectors could damage the power supply. If you suspect

that the connectors are not aligned properly, connect the power cable to the motherboard and use a multimeter to check the blue and black wires on the connector. If the multimeter indicates a short, disconnect the motherboard from the HDD backplane and try again.

6. Insert the ﬁve motherboard mounting screws to attach the motherboard to the tray but do not tighten them completely (see Figure 4-18 on page 4-23 for screw locations).

7. Replace the standoffs in the serial and parallel connectors on the back of the Fiery ZX.

8. Replace the top screw in the AUI connector and tighten it completely.

9. Place the latch over the AUI connector and replace the second screw.

Make sure the latch is oriented as shown in Figure 4-19 on page 4-25. Push the latch up to secure the bottom screw.

10. Tighten the ﬁve motherboard mounting screws.

4-27

Page 78

Service Procedures

TO REPLACE CIRCUIT BOARDS

1. Reseat the MXV board in connector J29 on the motherboard.

2. Reseat the video interface board in connector J35 on the motherboard.

Slide the board straight into the board guide. As you plug the board into the connector on the motherboard, make sure that the board connector is properly aligned with the connector on the motherboard. The video interface board is key ed to ﬁt only one way on the motherboard so that it cannot be plugged in wrong.

3. Reseat any boards installed in connectors J19, J20, J26, or J36 on the motherboard.

TO REPLACE THE MOTHERBOARD CABLES

1. Connect the 20-pin power cable to connector J3 on the motherboard (at the bottom of the motherboard).

2. Connect the fan cable to the motherboard fan connector at J2.

The board fan connector is keyed to ﬁt only when properly oriented.

TO COMPLETE AND VERIFY MOTHERBOARD INSTALLATION

1. Attach the board mounting bracket screws for boards installed in slots J19, J20, J26, J29, J35, and J36. Press down ﬁrmly on the top of the board as you insert each screw.

OTE: Make sure unused slots have slot covers installed. Uncovered slots reduce air ﬂow

and could cause the Fiery ZX to overheat.

2. Press down on each cable connector and verify that all cables are attached properly.

3. Make sure the motherboard is securely connected to the HDD backplane board and that the connectors are properly aligned.

4. Check motherboard jumper settings for J30. See “Motherboard jumpers” on page 4-32.

5. Reassemble the Fiery ZX and verify functionality (see the connection veriﬁcation steps described in “Restoring Fiery ZX functionality after service” on page 4-11).

6. Install system software (see “Fiery ZX system software” on page 4-49).

Replacing parts on the motherboard

This section describes how to remove and replace DIMMs and the battery on the motherboard. Before performing any of these procedures, you must ﬁrst shut down the Fiery ZX as described in “To shut down the Fiery ZX” on page 4-3, and remove the side panel as described in “To open the Fiery ZX” on page 4-3.

4-28

For information on replacing the fan on the CPU, see “CPU fan” on page 4-37.

Page 79

Motherboard

DIMMs

The Fiery ZX motherboard has four DIMM sockets (J44-J47) which are conﬁgured in two banks (banks 0 and 1). Bank 0 consists of DIMM sockets J44 and J45; bank 1 consists DIMM sockets J46 and J47. Currently the Fiery ZX is conﬁgured for 160MB or 256MB. For 160MB conﬁgurations, two 64MB DIMMs are installed in bank 0 and two 16MB DIMMs are installed in bank 1. For 256MB conﬁgurations, two 128MB DIMMs are installed in bank 0.

When replacing or upgrading memory, ﬁll bank 0 ﬁrst and then bank 1. Within a bank each socket must contain the same capacity DIMM. For example, if you install a 128MB DIMM in socket J44, J45 must also contain a 128MB DIMM. Approved DIMMs are available from your service representative.

DIMM sockets

Bank 1

Bank 0

J46

J47

FIGURE 4-21 Motherboard DIMM sockets

J44

J45

4-29

Page 80

Service Procedures

TO REPLACE A DIMM

1. To release a DIMM, push outward on the levers on each side of the DIMM. (See Figure 4-22.)

DIMM

Lever

Socket notches

IGURE 4-22 Releasing a DIMM

2. Slide the DIMM straight out of the socket.

3. To replace a DIMM, slide it straight into the socket and close the levers on each side to lock it into place.

Make sure that the levers close securely around the ends of the DIMM and that each DIMM is fully seated in its socket.

NOTE: DIMMs ﬁt the socket only one way. The two notches on the bottom of each

DIMM should line up with the notches in the socket.

4. See “Restoring Fiery ZX functionality after service” on page 4-11.

Lever

4-30

Page 81

Motherboard

Motherboard battery

The battery on the motherboard is located at BT1. The battery provides support for the realtime clock chip on the motherboard.

NOTE: Leaving the copier powered on and connected to the Fiery ZX while the F iery ZX

is powered off can lead to excessive drain on the Fiery ZX motherboard battery.

TO REPLACE THE MOTHERBOARD BATTERY

1. Locate the battery on the motherboard (see Figure 4-18 on page 4-23, key location 15).

2. Carefully lift up the clip that holds the battery.

Use caution when lifting up the clip; excessive force could cause the clip to lose its tension.

Clip

Battery Socket

FIGURE 4-23 Motherboard battery

3. Pull the battery out of its socket and release the clip.

4. To insert a new battery, slide the battery into the socket under the clip with the positive (+) side facing up.

Make sure the clip holds the battery securely in the socket.

5. See “Restoring Fiery ZX functionality after service” on page 4-11. NOTE: When you power on the Fiery ZX, let the startup diagnostics complete, then

power off and on again to reinitialize the realtime clock.

4-31

Page 82

Service Procedures

Motherboard jumpers

The following section describes the locations and settings for the four jumper blocks on the motherboard.

NOTE: The jumper area in the table below shows the current shipping conﬁguration.

Jumper Jumper area

(shipping conﬁguration)

J30 • SP3-SP0

SP3

SP2

SP1

SP0

CF0

CF1

CF2

CF3

CF4

J31 • Flash enable

J52 • Allows programming of the Altera chip. No

321

CF5

CF6

CF7

Description

CPU speed. The setting must correspond to the CPU installed on the motherboard. In the default conﬁguration jumpers on SP2-SP0 conﬁgure the bank for 533MHz.

• CF0 For factory diagnostics. No jumper is installed.

• CF1-CF2 Cache size. Jumper installed on CF1 conﬁgures 1Mbyte cache. All other jumper conﬁgurations are reserved for future use.

• CF4 For factory diagnostics. No jumper is installed.

• CF5-CF7 For factory use only. No jumper installed in the default conﬁguration.

Allows the ﬂash on the motherboard to be updated. Jumper is installed on pins 2 and 3 to enable ﬂash updates.

jumpers are installed.

4-32

J22 • A jumper must be installed on pins 2 and 3.

321

Page 83

Motherboard

J22

J52

J31

FIGURE 4-24 Motherboard jumper locations

J30

4-33

Page 84

Service Procedures

HDD backplane board

The HDD backplane board is installed above the CD-ROM drive and provides the connection for the HDD. It also provides connections for the user interface board and the motherboard.

UIB cable connector (J6)

Mounting holes for HDD bracket

HDD connectors

J3 J4 J5

Guide pins

Cable connector(J1) to CD-ROM drive

FIGURE 4-25 HDD backplane board

Mounting holes for HDD bracket

Motherboard connector (P1)

Speaker (indicates startup errors with beep codes)

Power connector (J2)

Reset button

4-34

Page 85

Motherboard

TO REMOVE THE HDD BACKPLANE BOARD

1. Shut down and open the Fiery ZX as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Remove the HDD and the HDD bracket (see “To remove the HDD” on page 4-41 and “To remove the HDD bracket” on page 4-43).

The four screws that secure the HDD bracket also secure the HDD backplane board to the tray.

You will remove the front panel and disconnect the UIB cable from the HDD backplane board when you remove the HDD bracket.

3. Remove the motherboard (see “Removing the Fiery ZX motherboard” on page 4-24).

4. Disconnect the SCSI cable that attaches to the HDD backplane board at connector J1.

5. Disconnect the power supply cable that attaches to the HDD backplane board at connector J2.

6. Gently lift the board out of the tray and place the board in an antistatic bag.

If the plastic standoffs around the mounting holes at the base of the tray come loose, be sure to set them aside so they can be replaced later (not included in later models).

TO REPLACE THE HDD BACKPLANE BOARD

1. Make sure the plastic standoffs are in place around the mounting holes at the base of the Fiery ZX tray (plastic standoffs are not included in later models).

2. Angle the HDD backplane board into the tray so that the reset switch ﬁts through the slot cutout in the front of the cover.

Also align the board with the mounting holes in the base of the tray.

3. Connect the large 4-pin power supply cable to the HDD backplane board at J2.

4. Connect the SCSI cable from the CD-ROM drive to connector J1 on the HDD backplane board.

5. Replace the motherboard as described in “To replace the motherboard” on page 4-27.

6. Replace the HDD bracket and HDD (see “To replace the HDD bracket” on page 4-44 and “To replace the HDD” on page 4-42).

The four screws that secure the HDD bracket also secure the HDD backplane board to the tray.

The front panel and the UIB cable are replaced when you replace the HDD bracket.

7. See “Restoring Fiery ZX functionality after service” on page 4-11.

4-35

Page 86

Service Procedures

Fans

A fan on the back panel of the Fiery ZX, and a fan on the motherboard CPU run continuously when the system is on. You should hear the fans start as soon as you power on the Fiery ZX. If you don’t hear the fans or a fan error message is displayed on the Control Panel, the most likely problem is a faulty pow er connection (see “T o check boar d and cable connections” on page 4-8).

Back panel fan

The following steps describe the procedure required in order to replace the fan installed on the back panel of the Fiery ZX.

TO REMOVE THE BACK PANEL FAN

1. Shut down and open the Fiery ZX, as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Unplug the 3-pin fan connector from motherboard connector J2.

3. Pull on one edge of the fan to release it from the mounting bracket.

Pull edge to remove

Mounting bracket

Fan

4-36

IGURE 4-26 Removing the fan

4. Remove the fan from the tray.

Page 87

Power supply

TO REPLACE THE BACK PANEL FAN

1. Angle one edge of the fan into the mounting bracket on the back panel of the Fiery ZX and snap the fan into the clips on the bracket (see Figure 4-26 on page 4-36).

An arrow on the side of the fan indicates the airﬂow direction. Make sure the fan is positioned so that the arrow is at the top of the tray and points out toward the back panel.

2. Plug the 3-pin fan connector into motherboard connector J2. See Figure 4-18 on page 4-23.

3. Reassemble the Fiery ZX and verify functionality (see the steps described in “Restoring Fiery ZX functionality after service” on page 4-11).

4. Check the fan vent on the Fiery ZX back panel to make sure air is coming out the back. If the air is not coming out the back, the fan is installed incorrectly.

CPU fan

The following steps describe the procedure required in order to replace the fan installed on the CPU.

TO REMOVE THE CPU FAN

1. Remove the CPU fan cable from connector J21 on the motherboard.

2. Remove the four screws on top of the CPU and remove the fan.

Four spacers are installed between the heatsink and the fan. Make sur e you set them aside so they can be replaced later.

TO REPLACE THE CPU FAN

1. Align the four spacers on top of the mounting holes on the CPU heatsink.

2. Carefully place the fan over the spacers and insert the screws through the spacers.

An arrow on the side of the CPU fan indicates the airﬂow direction. Make sure the CPU fan is positioned so that the arrow is pointing down in the direction of the CPU.

3. Tighten the four screws that secure the fan to the heatsink.

4. Connect the CPU fan cable to connector J21 on the motherboard.

Power supply

The fan-cooled 239 watt power supply used in the Fiery ZX has an automatic input voltage selection circuit. The input voltages are 90-135VAC and 180-265VAC.

4-37

Page 88

Service Procedures

Checking voltages

You can check power supply functionality using a voltmeter at the following locations:

• Connector that supplies power to the motherboard

• Connector that supplies power to the HDD backplane board

• Connector that supplies power to the CD-ROM drive

• Connector for future options

Test voltages on the cable connectors on the power supply, not on the board connectors. Table 4-1 describes the Fiery ZX power connectors.

TABLE 4-1 Fiery ZX power connector

Connector Pins Voltage

1, 2, 11 3.3V 3, 5, 7, 13, 15, 16, 17 common 18 -5V (not connected) 4, 6, 19, 20 +5V 10 +12V 12 -12V

20-pin Motherboard

Large 4-pin HDD backplane board

14 Power on 8 Supply Power ok 9 not connected 1 +12V 2 common 3 common 4 +5V

4-38

Large 4-pin CD-ROM drive

Small 4-pin for future options

1 +12V 2 common 3 common 4 +5V

Page 89

Power supply

Removing and replacing the power supply

This section describes how to remove and replace the power supply and all cables.

TO REMOVE THE POWER SUPPLY

1. Shut down and open the Fiery ZX as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Disconnect the 20-pin power cable at connector J3 on the motherboard.

3. Disconnect the large 4-pin power cable at connector J2 on the HDD backplane board (see Figure 4-5 on page 4-9).

4. Cut the tie wraps on the side of the drive bracket that hold the large 4-pin power cable to the HDD backplane board in place.

5. Disconnect the large 4-pin power cable that is connected to the CD-ROM drive.

6. Remove the four screws on the back panel of the Fiery ZX to the tray.

Set the screws aside so they can be replaced later.

7. Slide the power supply out of the tray.

TO REPLACE THE POWER SUPPLY

1. Set the new power supply inside the bottom left corner of the tr ay and attach it from the outside with four screws.

2. Connect the 20-pin power cable to the motherboard power connector (J3).

3. Replace the tie wraps that hold the HDD backplane power supply cable on the side of the drive bracket.

The cable is routed through the tie wraps on the drive bracket and connects to the HDD backplane board.

4. Connect the large 4-pin power cable to the HDD backplane board (J2).

5. Connect the large 4-pin power cable to the power connector on the CD-ROM drive.

6. Reassemble the Fiery ZX functionality after service” on page 4-11).

If you cut any tie wraps, make sure you replace them.

that attach the power supply

and verify its functionality (see “Restoring Fiery ZX

4-39

Page 90

Service Procedures

Hard disk drive

The factory-installed HDD (hard disk drive) in the Fiery ZX is formatted and loaded with Fiery ZX system software, including the network drivers and Fiery ZX Adobe printer fonts. The HDD is also used to store spooled print jobs. Available space on the HDD is displayed in the Control Panel.

HDD (SCSI ID 0)—stores Fiery ZX system software

Motherboard

Front panel

Back panel

HDD backplane board

Power Supply

FIGURE 4-27 Fiery ZX HDD (hard disk drive)

The HDD is installed in connector J3 on the HDD backplane board; connectors J4 and J5 are available for future HDD support.

Fiery ZX system software and installation instructions are made available to service technicians for ﬁeld replacement.

4-40

Page 91

Power supply

If you are replacing a Fiery ZX HDD, you will need:

• The appropriate Fiery ZX system software including documentation for the Fiery ZX

you are servicing

• Compatible version of the user software for networked computers that will be printing

to the Fiery ZX

TO REMOVE THE HDD

1. Shut down and open the Fiery ZX, as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Loosen the two screws on the outside of the HDD bracket (see Figure 4-28).

HDD

HDD bracket

HDD screw

IGURE 4-28 Removing and replacing the HDD

3. Gently lift out the HDD.

Do not unscrew the six screws on the rounded side of the HDD. Loosening these HDD screws will break the seal and void the HDD warranty.

Do not touch the drive with magnetic objects (such as magnetic screwdrivers) and avoid placing items such as credit cards and employee ID cards that are sensitive to magnets near the HDD.

4. Place the HDD in an antistatic bag.

HDD screw

4-41

Page 92

Service Procedures

Replacement hard disk drives are not shipped with any Fiery ZX software pre-installed. After installing the drive, you need to install the appropriate Fiery ZX system software as described in the instructions included with the System Software CD.

TO REPLACE THE HDD

1. If you are installing a new HDD, unpack the drive.

Do not touch the HDD with magnetic objects or place objects sensitive to magnets near the drive.

2. Insert the drive into the slot in the HDD bracket so that it is aligned with connector J3 on the HDD backplane board.

3. Once the HDD is securely installed in the connector on the HDD backplane board, tighten the two screws on the outside of the HDD bracket (see Figure 4-28 on page 4-41).

If the HDD and the HDD bracket screw holes do not line up, the drive may not be correctly aligned in the bracket. Remove the HDD and try again.

4. Reassemble the Fiery ZX (see “Restoring Fiery ZX functionality after service” on page 4-11).

5. Re-establish the connections at the back of the Fiery ZX.

6. If you replaced the HDD with a new drive , install Fiery ZX system software” on page 4-49).

If a startup error appears on the Control Panel when you turn on the F iery ZX, check the Fiery ZX connections. If a startup error still appears, call your authorized service/support center.

system softwar e (see “Fiery ZX

4-42

Page 93

Power supply

TO REMOVE THE HDD BRACKET

1. Shut down and open the Fiery ZX, as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Remove the front panel so you can access the two HDD bracket screws on the front (see “To remove the front panel” on page 4-6).

Make sure the UIB cable is disconnected from J6 on the HDD backplane board.

3. Remove the two HDD bracket screws on the front of the cover.

UIB cable

HDD bracket screws

Front panel

Front cover

IGURE 4-29 Removing HDD bracket screws from the front cover

4. Remove the HDD installed in the bracket (see “To remove the HDD” on page 4-41).

4-43

Page 94

Service Procedures

5. Remove the four screws that attach the bracket to the HDD backplane board.

HDD backplane board

IGURE 4-30 Removing the HDD backplane screws

TO REPLACE THE HDD BRACKET

1. Place the bracket on top of the HDD backplane board so that the mounting holes in the bracket line up with the holes in the HDD backplane board.

2. Insert the four screws that secure the bracket to the HDD backplane board and the tray.

3. With the front panel removed, replace the two HDD bracket screws in the front of the cover (see Figure 4-29 on page 4-43).

4. Replace the front panel (see “To replace the front panel” on page 4-7).

5. Replace the HDD (see “To replace the HDD” on page 4-42).

6. See “Restoring Fiery ZX functionality after service” on page 4-11.

4-44

Page 95

Power supply

CD-ROM drive

The CD-ROM drive is located behind the drive door at the bottom of the front panel. I t is used to install Fiery ZX system software.

CD-ROM drive

Drive door

FIGURE 4-31 CD-ROM drive location

TO REMOVE THE CD-ROM DRIVE

1. Shut down and open the Fiery ZX, as described in “To shut down the Fiery ZX” on page 4-3 and “To open the Fiery ZX” on page 4-3.

2. Remove any cables connected to the back of the CD-ROM drive.

In order to remove the CD-ROM drive you need to remove the bracket that encloses it.

3. Cut the tie wraps that hold the power supply cable on the side of the drive bracket.

4. Remove the screw on the back edge of the drive bracket. This screw secures the bracket to the tray.

5. Pull the bracket with the CD-ROM drive installed out of the tray. Be careful not to damage any components when removing the bracket.

4-45

Page 96

Drive bracket

mounting hole

(connects to base of tray)

Service Procedures

6. Remove the four screws that secure the CD-ROM drive to the bracket and slide the drive out of the bracket.

Drive bracket

IGURE 4-32 CD-ROM drive bracket

TO REPLACE THE CD-ROM DRIVE

1. With the drive bracket removed, slide the replacement CD-ROM drive into the bracket in the bottom slot.

2. Attach the four screws that secure the CD-ROM drive to the bracket (see Figure 4-32).

3. Slide the bracket into the tray and push it forw ar d until the driv e ﬁts secur ely into fr ont cover cutout.

4. Replace the screw that secures the bracket to the base of the tray.

5. Replace the tie wraps that hold the power supply cable on the side of the drive bracket.

The power supply cable is routed through the tie wraps on the drive bracket and connects to the HDD backplane board.

Empty slot

CD-ROM drive

4-46

6. Re-establish cable connections to the back of the CD-ROM drive and reassemble the Fiery ZX (“Restoring Fiery ZX functionality after service” on page 4-11).

Page 97

Power supply

Front panel components

The front panel holds jewels, the user interface board, and buttons. This section describes replacing jewels and buttons on the front panel. For information on replacing the user interface board, see “User interface board” on page 4-20.

Top jewel

Line selection buttons

Menu button

Up button Down button

Drive door jewels

FIGURE 4-33 Front panel jewels and buttons

4-47

Page 98

Service Procedures

Jewels

Some upgrades or product modiﬁcations may require you to replace a jewel on the front panel of the Fiery ZX. The following procedure describes how to replace a jewel.

TO REPLACE FRONT PANEL JEWELS

1. If you are replacing the top jew el, r emov e the front panel as described in “To remove the front panel” on page 4-6. To replace the jewels on the drive door, open the drive door.

Now you have access to the tabs on the back side of the jewel.

2. Remove the jewel from the front panel.

Squeeze the tabs on the back side of the jewel while pushing it out of its slot.

3. Insert the new jewel into the empty slot.

Push the jewel into the slot from the front panel until it snaps into place.

4. If necessary, reassemble the Fiery ZX (see “Restoring Fiery ZX functionality after service” on page 4-11).

Buttons

The Control Panel buttons are located in cutouts in the front panel and are designed to ﬁt only one way. In position the buttons make contact with the button pads on the front of the user interface board and provide users with manual status/control capability from the Control Panel.

TO REPLACE FRONT PANEL BUTTONS

1. Remove the front panel (see “To remove the front panel” on page 4-6).

2. Remove the user interface board (see “To remove the user interface board” on page 4-21).

3. Place the front panel buttons in the appropriate cutouts; notice the buttons ﬁt only one way in the cutouts.

4. Reassemble the Fiery ZX (see “Restoring Fiery ZX functionality after service” on page 4-11).

4-48

Page 99

Fiery ZX system software

The Fiery ZX system software kit enables you to install the Fiery ZX system software on the HDD.

Use this kit when:

• You replace the Fiery ZX HDD with a new or optional HDD

• You replace the motherboard

• You upgrade to a more current version of the system software

Installing system software deletes the list of jobs in the Job Log and any jobs in the queues. The customer can save a current list of jobs (not the actual job) fr om the J ob Log using Fiery Spooler.

Also, installing system software deletes all fonts installed on the Fiery ZX. Resident fonts will be restored during system software installation, however any additional fonts that the customer may have downloaded will need to be reinstalled after system software installation. To determine if any additional fonts were downloaded to the Fiery ZX, print the Font List before beginning the following procedure and again after installing system software. Any fonts not listed after installation will need to be reinstalled using Fiery Downloader. See the Printing Guide for more information.

TO INSTALL FIERY ZX SYSTEM SOFTWARE

1. If you have not done so already, print the Conﬁguration page from the Functions menu (if possible) to record the customer’s Setup Conﬁguration.

Setup settings are reset to the default conﬁguration when system software is installed.

2. Print the Font List from the Functions menu.

The Font List details what fonts are resident on the F iery ZX HDD. Along with the fonts provided on the System Software CD, the customer may have installed additional fonts that will be deleted when system software is installed.

3. Press the eject button on the CD-ROM drive and insert the System Software CD.

4. Restart the Fiery ZX using Reboot Server from the Functions menu.

4-49

Page 100

Service Procedures

5. While the Fiery ZX is running the startup diagnostics, hold down the fourth line selection button on the Control Panel to access the Installation & Info screen.

OTE: Do not press the second line selection button during the startup diagnostics.

Doing so accesses screens that are for factory use only and may cause undesirable results that may require you to return the system to Electronics for Imaging, Inc. for repair.

Hold down line selection button to access Installation & Info screen

If you do not press the fourth line selection button before the end of the diagnostics, the Fiery ZX continues the startup process and you must restart the system and try again.

The following screen is displayed.

Install Software Info

Exit

Installation & Info

6. Select Install Software.

Messages are displayed on the Control Panel as the HDD is reformatted, the ﬂash ROM is updated, and the installation ﬁles are copied to the HDD.

If the installation is successful, the screen indicates that the installation is done.

7. Remove the System Software CD and press any button on the Control Panel to reboot.

The Fiery ZX runs through its startup diagnostics.

8. When the Select Language screen is displayed, select the language you want to appear in the Control Panel.

To select a language different from the one initially highlighted on the Control Panel, use the up and down buttons to scroll through the list and select OK when the desired language is highlighted. After the Fiery ZX reboots, the language you selected appears in the Control Panel.

9. At the Setup screen, conﬁgure the customer’s settings from the Conﬁguration page you printed earlier.

4-50

Ricoh zx3200 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About this guide

Preface

About the illustrations in this guide

Terminology and conventions

Precautions

Tools you will need

Features

User software

Fiery WebTools

Installation sequence

Checking the customer site

Setting customer expectations

Preliminary checkout

Connecting to the copier

Verifying the connection

Checking scanning and printing

Installing additional options

Connecting to the network

Ethernet network connections

Using the Control Panel

Activity light

Buttons

Control Panel screens and icons

Overview

System software service

Accessing front panel components

Removing and replacing circuit boards

MXV board

Video interface board

STARR daughter card

User interface board

Motherboard

Replacing the motherboard

Replacing parts on the motherboard

Motherboard jumpers

HDD backplane board

Fans

Back panel fan

Power supply

CPU fan

Checking voltages

Removing and replacing the power supply

Hard disk drive

CD-ROM drive

Front panel components

Jewels

Buttons