Ricoh zx3200 Service Manual
FIERY ZX
INSTALLATION AND SERVICE GUIDE
for Ricoh digital copiers
A guide for service technicians
Part Number: 10016326
Copyright © 1998 Electronics for Imaging, Inc. All rights reserved.
This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior
written consent from Electronics for Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a
commitment on the part of Electronics for Imaging, Inc.
The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license.
Patents: 5,666,436; 5,553,200; 5,543,940; 5,537,516; 5,517,334; 5,506,946;5,424,754; 5,343,311; 5,212,546; 4,941,038; 4,837,722; 4,500,919
Trademarks
EFI, the EFI logo, Fiery, the Fiery logo, EFICOLOR, and Rip-While-Print are trademarks registered in the U.S. Patent and Trademark Office. Fiery ZX, Fiery LX, Fiery Driven, the Fiery
Driven logo, Command WorkStation, AutoCal, Starr Compression, Memory Multiplier, ColorWise, NetWise, and VisualCal are trademarks of Electronics for Imaging, Inc.
Adobe, the Adobe logo, Adobe Illustrator, PostScript, Adobe Photoshop, Adobe Separator, and Adobe PageMaker are trademarks of Adobe Systems Incorporated, registered in certain
jurisdictions. EPS (Encapsulated PostScript) is a trademark of Altsys Corporation. Apple, the Apple logo, AppleShare, AppleTalk, EtherTalk, LaserWriter, and Macintosh are registered
trademarks, and MultiFinder is a trademark of Apple Computer, Inc. Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft in the US and other countries.
QuarkXPress is a registered trademark of Quark, Inc. Times, Helvetica, and Palatino are trademarks of Linotype AG and/or its subsidiaries. ITC Avant Garde, ITC Bookman, ITC Zapf
Chancery, and ITC Z apf Dingbats ar e register ed trademarks of International Typeface Corporation. Ethernet is a registered trademark of Xero x Corporation. Farallon, PhoneNET PC, and
PhoneNET Talk are trademarks of Farallon Computing, Inc. COPS and COPSTalk are trademarks of CoOperative Printing Solutions, Inc. NetWare and Novell are r egistered trademarks
and Internetwork Packet Exchange (IPX) is a trademark of N ovell, Inc. S yQuest is a registered trademark, in the U nited States and certain other countries, of S yQuest Technology, I nc. UNIX
is a registered trademark of UNIX System Laboratories, a wholly owned subsidiary of Novell, Inc. PANTONE is a registered trademark of Pantone, Inc.
All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.
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FCC Information
WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expr essly approved b y the manufacturer could void the user’s authority to operate
this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, and uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause interference in which case the user will be required to correct the interference at his own expense.
Industry Canada Class A Notice
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled, “Digital
Apparatus” ICES-003 from Industry Canada.
Avis de Conformation Classe A d l’Industrie Canada
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe A prescrites dans la norme sur le matériel brouilleur ,
“Appareils Numériques” NMB-003 édictée par l’Industrie Canada.
Certificate by Manufacturer/Importer
This is to certify that the FC07 is shielded against radio interference in accordance with the provisions of VFG 243/1991. The G erman Postal Services have been advised that this device is
being put on the market and that they have been given the right to inspect the series for compliance with the regulations.
Electronics for Imaging, Inc.
Bescheinigung des Herstellers/Importeurs
Heirmit wird bescheinigt, dass der FC07 im Uebereinstimmung mit den Bestimmungen der VFG 243/1991 Funk-Entstort ist. Der Deutschen Bundespost wurde das Inverkehrbringen
dieses Geraetes angezeigt und die Berechtigung zur Ueberpruefung der Serie auf Einhaltung der Bestimmungen eingeraumt.
Electronics for Imaging, Inc.
RFI Compliance Notice
This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal operation conditions).
However , it is possible that these RFI R equir ements are not met under certain unfavorable conditions in other installations. It is the user who is responsible for compliance of his particular
installation.
Dieses Geraet wurde einzeln sowohl als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funk-entstoerbestimmungen geprueft. Es ist jedoch
moeglich, dass die Funk-enstoerbestimmungen unter unguenstigen Umstaenden bei anderen Geraetekombinationen nicht eingehalten werden. Fuer die Einhaltung der Funkentstoerbestimmungen seigner gesamten Anlage, in der dieses Geraet betrieben wird, ist der Betreiber verantwortlich.
Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables.
Einhaltung mit betreffenden Bestimmungen kommt darauf an, dass geschirmte Ausfuhrungen gebraucht werden. Fuer die beschaffung richtiger Ausfuhrungen ist der Betreiber
verantwortlich.
Software License Agreement
Before using the Software, please carefully read the following terms and conditions. BY USING THIS SOFTWARE, Y OU SIGNIFY THAT YOU HAVE A CCEPTED THE TERMS OF
THIS AGREEMENT. If you cannot or do not accept these terms, you may return the entire package within ten (10) days to the Distributor or Dealer from which you obtained them for
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Electronics for Imaging, Inc. grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Software ”) included with the F iery ZX you have
purchased, including without limitation the PostScript
®
software provided by Adobe Systems Incorporated.
You may:
a. use the Software solely for your own customary business purposes and solely with Fiery ZX;
b. use the digitally-encoded machine-readable outline and bitmap programs (“Font P rograms ”) provided with F iery ZX in a special encrypted format (“Coded Font Programs ”) to r eproduce
and display designs, styles, weights, and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own customary business purposes on the display window of the
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You may not:
a. make use of the Software, directly or indirectly, to print bitmap images with print resolutions of 600720 dots per inch or greater, or to generate fonts or typefaces for use other than with
Fiery ZX;
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Fiery ZX unit purchased by you; provided, however, that under no cir cumstances may you make or have made, or permit to be made, any copies of that certain portion of the Software which
has been included on the Fiery ZX hard disk drive. You may not copy the documentation;
c. attempt to alter, disassemble, decrypt or reverse engineer the Software, Coded Font Programs or accompanying documentation.
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Limited Warranty And Disclaimer
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2855 Campus Drive
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Contents
Preface
About this guide
About the illustrations in this guide xi
Terminology and conventions xii
Precautions
Tools you will need
Chapter 1: Introduction
Features
How the Fiery ZX operates
Fiery ZX print options
User software
Fiery WebTools 1-5
Chapter 2: Preparing for Fiery ZX Installation
Installation sequence
Checking the customer site
Setting customer expectations 2-4
Unpacking the Fiery ZX
Fiery ZX panels
xi
xiii
xv
1-1
1-2
1-3
1-4
2-1
2-3
2-5
2-7
Chapter 3: Connecting the Fiery ZX
Preliminary checkout
Connecting to the copier
Verifying the connection
Printing the Fiery ZX Test Page 3-5
Checking scanning and printing 3-6
Installing additional options
Connecting to the network
Ethernet network connections 3-8
Connecting a PC-compatible to the Fiery ZX
Using the Control Panel
Activity light 3-14
Buttons 3-14
Control Panel screens and icons 3-15
Shutting down and restarting the Fiery ZX
3-1
3-3
3-5
3-7
3-7
3-11
3-13
3-20
vii
Contents
Chapter 4: Service Procedures
Overview
System software service 4-1
Accessing Fiery ZX internal components
Accessing front panel components
Checking Fiery ZX internal connections
Restoring Fiery ZX functionality after service 4-11
Removing and replacing circuit boards
MXV board 4-13
Video interface board 4-15
STARR daughter card 4-17
User interface board 4-20
Motherboard
Removing the Fiery ZX motherboard 4-24
Replacing the motherboard 4-27
Replacing parts on the motherboard 4-28
Motherboard jumpers 4-32
HDD backplane board
Fans
Back panel fan 4-36
CPU fan 4-37
Power supply
Checking voltages 4-38
Removing and replacing the power supply 4-39
Hard disk drive
CD-ROM drive
Front panel components
Jewels 4-48
Buttons 4-48
Fiery ZX system software
4-1
4-3
4-6
4-8
4-13
4-23
4-34
4-36
4-37
4-40
4-45
4-47
4-49
viii
Contents
Chapter 5: Troubleshooting
The troubleshooting process
Where problems occur
Before you go to the customer site
Preliminary on-site checkout
Checking the interface cables 5-5
Checking the internal components 5-6
Checking the Fiery ZX as a stand-alone unit
Isolating the Fiery ZX 5-8
Errors and beep codes during startup diagnostics 5-9
General Fiery ZX system error conditions 5-13
Viewing the diagnostic Info screen 5-15
Video interface board diagnostics 5-16
Checking the entire Fiery ZX system
Checking the copier interface 5-18
Checking network connections
Printing to the Fiery ZX 5-22
Appendix A: Specifications
Hardware features
Networking and connectivity
User software
Safety and emissions compliance
5-1
5-2
5-3
5-4
5-8
5-18
5-21
A-1
A-1
A-1
A-1
Index
ix
About this guide
Preface
The Installation and Service Guide is intended for certified Fiery ZX
™
and copier service
technicians installing or servicing a Fiery ZX Color Server. If you have not received
installation and service certification, you should not attempt to install or service a
Fiery ZX Color Server. E lectronics for I maging, Inc. does not warrant the performance if
installed or serviced by non-certified personnel.
About this guide
This guide covers the following topics:
• “Preface”
General information about this guide and about installing the Fiery ZX
• Chapter 1, “Introduction”
General information about the Fiery ZX
• Chapter 2, “Preparing for Fiery ZX Installation”
Unpacking and the steps you need to take before you install the unit
• Chapter 3, “Connecting the Fiery ZX”
How to connect the Fiery ZX to the copier and the network and verify that the system
is working correctly; overview of the Control Panel
• Chapter 4, “Service Procedures”
Removal and replacement procedures for Fiery ZX components
• Chapter 5, “Troubleshooting”
Common problems and ways of correcting them; startup error codes
• The Configuration Guide is also provided under separate cover at the back of this
manual. It provides information on the different network environments and how to
configure Fiery ZX Setup options.
OTE
N
:
Fiery ZX customers should not use the technical service documentation. Please
don ’t leave your copy of the Installation and Service Guide behind after you make a service
call.
About the illustrations in this guide
The illustrations in this guide reflect the current shipping version of the Fiery ZX at the
time of publication. Components shown in these illustrations are subject to change. To
receive information about any Fiery ZX components that do not match the illustrations
in this guide, contact your authorized service/support center.
xi
Preface
Terminology and conventions
The term “Fiery ZX” is used throughout this manual to refer to both Fiery ZX3200 and
Fiery ZX3300. Fiery ZX3200 models have a standard memory configuration of 160MB;
Fiery ZX3300 models have a standard memory configuration of 256MB.
The term “ network administrator” refers to the person responsible for maintaining the
network at the customer site.
The term “Control Panel” refers to the area on the front of the Fiery ZX including the
green/red activity light, the display window (LCD—liquid crystal display), and the
buttons to the right of and below the display window.
The term “system software” refers to the software installed on the Fiery ZX hard disk
drive.
The term “PC-compatible” refers to any device that may be connected to the Fiery ZX
for parallel printing.
The term “100BaseT” is used throughout this manual to refer to 100BaseTX.
References to other Fiery ZX manuals, such as the Configuration Guide, are displayed in
italics.
OTE
N
:
The note format highlights important messages and additional information.
The caution icon indicates a need for special care and safety when handling the
!
equipment.
Fiery ZX Control Panel screen messages and commands referred to in the text of this
manual appear in the
Officina Sans
typeface.
xii
Precautions
Precautions
Always observe the following general precautions when installing and servicing the
Fiery ZX:
1. Report any shipping damage.
If there is any evidence of shipping or handling damage to the Fiery ZX packing boxes or
their contents, save the damaged boxes and parts, call the shipper immediately to file a
claim, and notify your authorized service/support center.
2. Never alter an existing network without permission.
The Fiery ZX will probably be connected to an existing Local Area Network (LAN)
based on Ethernet hardware. The network is the link between the customer’s computer,
existing laser printers, and other prepress equipment. Never disturb the LAN by breaking
or making a network connection, altering termination, installing or removing
networking hardware or software, or shutting down networked devices without the
knowledge and express permission of the system or network administrator or the shop
supervisor.
3. Never enter an IP address in Fiery ZX Network Setup.
Only the network administrator should enter an IP address on a network device.
Assigning the Fiery ZX an incorrect IP address may cause unpredictable errors on any or
all devices connected to the network.
4. Always disconnect power before opening the Fiery ZX.
Although Fiery ZX circuitry operates on 5V DC and 12V DC, 115V AC is present when
the cover is removed. Before you service the Fiery ZX, shut it down completely and
unplug the AC power cable from the back of the Fiery ZX.
5. Handle the Fiery ZX Control Panel display window with care.
The Fiery ZX display window is made of glass. If the glass breaks and the liquid crystal
inside leaks out, avoid contact with it. If you do come in contact with the liquid crystal,
wash it off with soap and water immediately.
6. Avoid pressing the surface of the display window.
Applying pressure to the display window will cause it to change color.
7. Use a soft cloth moistened with isopropyl or ethyl alcohol to clean the surface of the
Fiery ZX display window.
Other solvents, such as water, may damage the polarizer on the display window.
xiii
Preface
8. Use care when handling parts of the Fiery ZX as some edges on the unit may be sharp.
For example, be careful when:
• Accessing the CD-ROM drive (keep the drive door closed when not in use)
• Plugging in cables at the back of the unit
• Using the power switch to power on/off the unit
9. Follow standard ESD (electrostatic discharge) precautions while working on the internal
components of the Fiery ZX.
Static is always a concern when servicing electronic devices. It is highly unlikely that the
area around the copier and the Fiery ZX is static-free. Carpeting, leather-soled shoes,
synthetic clothing fibers, silks, and plastics may generate a static charge of more than
10,000 volts. Static discharge is capable of destroying the circuits etched in silicon
microchips, or dramatically shortening their life span. By observing standard precautions,
you may avoid extra service calls and save the cost of a new board.
When possible, work on a ground-connected antistatic mat. Wear an antistatic
grounding strap, grounded at the same place as the antistatic mat. If that is not possible:
• Attach a grounding strap to your wrist. Attach the other end to a good ground.
• When you unpack the Fiery ZX from the carton for the first time, touch a metal area
of the copier to discharge the static on your body.
• Before you remove the Fiery ZX side panel and before you handle internal
components, touch a metal part of the Fiery ZX.
• Leave new electronic components inside their antistatic bags until you are ready to
install them. When you remove components from an antistatic bag, place them on a
grounded antistatic surface, component-side up.
• When you remove an electronic component, place it into an antistatic bag
immediately. Do not walk across a carpet or vinyl floor while carrying an unprotected
board.
10. Handle printed circuit boards by their edges only, but avoid touching the contacts on the
edge of the board.
11. Never set a cup of coffee—or any liquid—on or near the Fiery ZX or the copier.
xiv
Tools you will need
Tools you will need
To install or service the Fiery ZX, you should bring the following tools and parts:
• ESD wrist grounding strap and antistatic mat
• Wire cutters
• #0 and #1 Phillips head screwdrivers (non-magnetic)
• 3/16" hex nut driver
• Flashlight
You should also bring this guide and any technical notes for the Fiery ZX.
xv
Features
Chapter 1:
Introduction
1
The Fiery ZX Color Server adds computer connectivity and highly efficient Adobe
PostScript 3 color printing capacity to color copiers. It is optimized for high-speed
network communications, processing, rasterization, and printing of continuous tone
color and monochrome pages.
Features
The Fiery ZX, as an integral part of a color printing system, enables users of PCcompatibles, Mac OS computers, and UNIX workstations to:
• Send images over AppleTalk, TCP/IP, and Novell networks to print on Fiery ZX
supported devices.
• Spool print jobs and select a printing priority for each job. Users can control spooled
print jobs sent to the Fiery ZX with remote utility software running on networked PCcompatible and Mac OS computers.
• Print files, in color, grayscale, and black and white.
• Use the copier as a high-resolution color scanner with Fiery Scan software.
• Use 136 resident fonts (117 Adobe Type 1 PostScript, and 19 TrueType), plus two
Adobe Multiple Master fonts used for font substitution when printing PDF files.
The Fiery Downloader or any third-party LaserWriter downloader, such as the Adobe
Font Downloader, can be used to download additional fonts.
• Use built-in ColorWise
Copier
™
color management and NetWise
™
network features.
Fiery ZX
Networked computers
or workstations
F
1-1
IGURE
The Fiery ZX is one of several imaging products engineered and manufactured by
Electronics for Imaging, Inc.
Fiery ZX printing system
1-1
Introduction
1
How the Fiery ZX operates
The Fiery ZX enables the customer to use a color copier as a printer and scanner. Users
can print to the Fiery ZX from networked PC-compatibles running Microsoft Windows,
from networked Mac OS computers, and from networked UNIX workstations running
TCP/IP. In addition, the Fiery ZX parallel port can be used to print directly from a PCcompatible.
The Fiery ZX custom-designed boards and system software are responsible for efficient
image processing and printing controls. The main functions of Fiery ZX components
and software are described below.
The Fiery ZX uses specialized circuit boards, the motherboard and the video interface
board, to process image data for printing and scanning images.
The motherboard includes an Alpha 21164 533MHz CPU chip which controls the
image data transfer to and from the video interface board and runs the PostScript
interpreter. The PostScript interpreter rasterizes the PostScript page description file and
then compresses the image pattern into memory using compression technology.
The PostScript interpreter outputs compressed raster data through the image frame
buffer memory to the Fiery ZX STARR daughter card installed on the video interface
board. The STARR daughter card decompresses the image data and sends it to the copier
through the video interface board and the copier interface cable. The raster data supplied
to the laser in the copier charges the drum and renders the final image on paper at full
copier engine speed.
High-speed DIMMs (dual in-line memory modules) on the motherboard hold the image
data during printing. The Fiery ZX is configured with 160MB or 256MB of memory.
™
When Fiery Scan
and blue) image data from the copier, stores it in memory, and transmits it to the
computer that requested the scan.
uses the copier as a scanner, the Fiery ZX acquires RGB (red, green,
1-2
Fiery ZX print options
1
External Devices CopierFiery ZX
Networked
computers
Parallel Devices
(Input/Output)
User
interface
board
HDD backplane
Speaker
Reset
Hard disk drive
and
CD-ROM drive
Network
interface
I/O Control
Flash ROM
SCSI
interface
Motherboard
Cache
CPU
PCI/
Memory
Controller
Memory
PostScript
interpreter
MXV
board
Video
interface
board
&
Print/Scan
Copier
PCI Bus
Power supply
AC power
IGURE 1-2 Fiery ZX functional diagram
F
+3.3/+5/±12VDC
Fiery ZX print options
The Fiery ZX’s efficient capabilities allow users to use a variety of applications to create
and print pages of text and/or images. The Fiery ZX operates over a network or through
the parallel port.
Printing over a network allows Fiery ZX users to print documents directly from
applications in which they were created. In addition, the F iery ZX offers an efficient way
to print files that have been saved in PostScript, EPS (Encapsulated PostScript), or PDF
(Portable Document Format). These files can be downloaded directly to the Fiery ZX
using the Fiery Downloader™, one of the remote utilities for use with the Fiery ZX.
In addition, customers can print documents directly from applications running on a PCcompatible connected to the Fiery ZX parallel port. PostScript files can also be printed to
the parallel port from Windows, including the MS-DOS window.
1-3
Introduction
1
User software
Fiery ZX user software is provided on the User Software CD and the Command
WorkStation CD. Some of the software can also be installed from the Fiery WebTools
Installer (see Getting Started for more information on WebTools). The network
administrator or user at the customer site is responsible for installing software onto
computers that will use the Fiery ZX over the network.
The following user software is included:
Adobe PS Printer Driver Enables users to print to the Fiery ZX from
PC-compatible and Mac OS computers; also
supports special Fiery ZX print features and
PostScript 3 features.
PostScript Printer Description
file (PPD)
PostScript Screen Fonts Screen fonts for the 136 PostScript printer fonts
Fiery Downloader
Fiery Print Calibrator
™
™
File for use with the PS printer driver that allows the
Fiery ZX to appear in popular applications’ Print and
Page Setup dialog boxes. The PPD provides
information about the Fiery ZX and the particular
copier model to the application and printer driver
being used.
installed on the Fiery ZX (117 Adobe Type 1 and 19
TrueType). See the Printing Guide for a complete list.
Enables users to print PostScript files, EPS
(Encapsulated PostScript) files, and PDF (Portable
Document Format) files directly to the Fiery ZX
without opening the application in which they were
created. The Fiery Downloader also enables users to
manage the printer fonts installed on the Fiery ZX.
Fiery Downloader is also installed with the
Command W or kS tation software.
Enables users to calibrate the Fiery ZX remotely from
their computer. Proper calibration keeps color
consistent across time and from job to job.
1-4
Fiery Print Calibrator is also installed with the
Command W or kS tation software.
User software
1
Fiery Spooler
Fiery Scan™ Plug-in A TWAIN plug-in module for Photoshop that
For Fiery ZX3300,
Command W or kS tation (on
Command W or kS tation CD)
Color management files ColorSync and ICM color management files that
Color reference files Reference pages that users can print to view the range
Fiery WebTools
The Fiery ZX can support Internet or intranet access with Fiery WebTools, which
include Status, WebSpooler, Installer, and W ebLink. For mor e information on WebT ools,
see the Configuration Guide and Getting Started.
™
Enables users to view the order and priority of print
jobs, customize printer settings for jobs, delete jobs,
and move jobs between queues. Users can also view
job accounting information.
enables users to scan images from the copier directly
into Photoshop.
Enables users to run the Command WorkStation
application from a remote workstation. For more
information on using the Command WorkStation,
see the Job Management Guide.
enable users to maintain consistent color from the
original artwork to the colors displayed on the
monitor to the printed output.
of colors available on the Fiery ZX.
1-5
Installation sequence
Chapter 2:
Preparing for
Fiery ZX
Installation
2
This chapter includes the following information:
• Summary of the installation sequence
• Checking the customer site
• Unpacking the Fiery ZX
• Fiery ZX front and back overview
Installation sequence
Familiarize yourself with Chapters 2 and 3 of this guide before you attempt an
installation. The installation sequence described in this chapter is designed to make your
job as easy as possible. Installation problems are easier to avoid and diagnose if you
proceed from the component to the system level and verify functionality at each stage.
Figure 2-1 on page 2-2 outlines the recommended installation procedure for connecting
the Fiery ZX to the copier.
Because the Fiery ZX is a node on the customer’s computer network, make sure that you
coordinate your scheduled installation with the network administrator at the customer
site. Refer the network administrator to the Configuration Guide for network setup
information.
2-1
2
Copier
Preparing for Fiery ZX Installation
Fiery ZX
Check installation
requirements and verify site
conditions, page 2-3
compatible
PC
-
Connect copier interface cable, page 3-3
Connect PC-compatible to the
parallel port of the Fiery ZX,
page 3-11
Unpack the Fiery ZX,
Initial startup, page 3-1
Print a Fiery ZX Test Page, page 3-5
Network administrator connects the Fiery ZX to the
network and verifies the connection (see page 3-7 and
page 2-5
Configuration Guide )
the
Network administrator configures Setup
options (see the
Configuration Guide )
Mac OS
computers
Verify network operation with out the
PC-compatible
computers
Fiery ZX connected.
workstations
UNIX
2-2
Network administrator installs Fiery ZX user software
on networked computers that print to the Fiery ZX (see
Getting Started )
Full Fiery ZX functionality
IGURE 2-1 Recommended installation steps and references
F
2
❑
❑
❑
Checking the customer site
Checking the customer site
Before you install the Fiery ZX, check site conditions and inform the customer of any
installation requirements.
Copier model
What copier model is installed?
Is there space near the copier for the Fiery ZX?
Make sure that there is space for the Fiery ZX. You may need to move the copier out
from the wall for easier access to the connectors.
Does the copier require service or adjustments?
Copy the copier color test page before you install the Fiery ZX.
If the copied image indicates that the copier needs adjustment, inform the customer.
After getting approval, complete the copier service needed.
Power
❑
Is there a dedicated grounded electrical outlet near the copier for the Fiery ZX?
Locate the grounded electrical outlet that will supply power to the Fiery ZX. You should
not run the Fiery ZX and the copier on the same circuit. Use a surge suppressor for the
Fiery ZX.
• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.
• Do not use an extension cord.
• Do not plug the Fiery ZX into a circuit with heating or refrigeration equipment
(including water coolers).
• Do not plug the Fiery ZX into a switchable wall outlet. This can result in the Fiery ZX
being turned off accidentally.
Network
❑
What is the network cable and connection type?
• Thinnet (10Base2)—Is an Ethernet transceiver available?
• Thicknet (10Base5)
• Unshielded twisted pair (10BaseT/100BaseT)
• Did the customer order the Token Ring network option?
2-3
Preparing for Fiery ZX Installation
2
❑
Is the network connection ready and tested for Fiery ZX installation?
To verify that the network is functioning before you attach the Fiery ZX:
• Ask the network administrator to print a document on a shared printer over the
• Ask the network administrator to verify the computer and network requirements as
Parallel port
❑
Is there room for both the Fiery ZX and the PC-compatible that will be connected to the
Fiery ZX?
System contact person
Will the person responsible for the computers and the network be available at the time
❑
set for installation? Get a name as a contact.
network.
specified in Getting Started .
Setting customer expectations
If the site is ready, installation takes about one hour. The customer should be informed of
the following:
• The network may be unavailable for up to one hour.
• The equipment may be unavailable for up to one hour.
• The network administrator needs to be available during the installation for network
connectivity.
Equipment downtime and impact on the network can be minimized if the network
administrator installs a network connector for the Fiery ZX and confirms network
functionality with the connector in place before the date scheduled for the Fiery ZX
installation.
• The network administrator should have a networked computer available during the
installation. The appropriate software should already be installed. Documentation for
the networked computer and the network operating software should be available.
• The network administrator should install the user software shipped with the Fiery ZX
(user documentation is also included) onto networked PC-compatible and Mac OS
computers that will print to the Fiery ZX.
N
:
OTE
This guide covers Fiery ZX hardware installation and service. It provides general
information on connecting the Fiery ZX to the customer’s network. Network setup and
configuration information goes beyond the scope of this guide. For network setup and
configuration information, the network administrator should use the Configuration
Guide .
2-4
2
O
UNPACK
T
Unpacking the Fiery ZX
Unpacking the Fiery ZX
The Fiery ZX is assembled and shipped from the factory in a box that includes all
necessary cables and documentation, as shown in Figure 2-2 on page 2-6.
THE
IERY
F
Save the original boxes and packing materials. If you need to transport the Fiery ZX at a
later date, the original box and packing material will ensure safe shipment.
1. Open the Fiery ZX Color Server box and remove the packing material.
2. Remove the contents from the top container. Inspect the contents for visible damage.
The top container should include the following items:
• Bags containing the copier interface cable (16' long with 100-pin D connectors),
parallel cable, and two AC power cables (US and Europe).
ZX
• AUI to BNC Ethernet Transceiver
• Media package (includes a package of user documentation, and the User Softwar e CD)
Fiery ZX3300 systems also include the Command WorkStation CD.
OTE
A service kit containing the System Software CD is provided separately.
N
:
3. Give the media package to the customer or the network administrator.
Let the customer or network administrator know that in order to take full advantage of
the Fiery ZX, the user software must be installed on computers that will print to the
Fiery ZX.
4. Set aside the remaining components from the top container.
5. Remove the top container and any packing materials. Set aside the packing material in
case you need to reship the unit.
6. Carefully lift the Fiery ZX out of the box.
If you notice shipping damage to any Fiery ZX component, be sure to save the shipping
container in case the carrier needs to see it. Call the carrier immediately to report the
damage and file a claim, then call your authorized service/support center. Be ready to
furnish the serial number, printed on the back of the Fiery ZX.
2-5
Preparing for Fiery ZX Installation
2
IGURE
F
Fiery ZX
2-2
Fiery ZX power cables
Media Package
Ethernet transceiver
Contents of Fiery ZX shipping box
Copier interface cable (100-pin)
Parallel cable (25-pin)
2-6
Fiery ZX panels
2
Fiery ZX panels
Once you have unpacked the Fiery ZX, you can familiarize yourself with the front and
back of the Fiery ZX before you install it.
Jewel
Activity light
Line selection
buttons
Up button
Menu button
Down button
Drive door
Reset button
CD-ROM drive
Serial ports:
COM1
COM2
Not used
Parallel port (LPT1)
Future use (LPT0)
10/100BaseT
AUI Ethernet
Copier interface
connector
Power switch
Power connector
Front panel
F
IGURE
Front and back of the Fiery ZX
2-3
Back panel
2-7
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