Operating Instructions
Version 1.3-2
ZipRIP hardware and software is the property of SMA Australia (Pty) Ltd.
RICOH Software is the property of RICOH Company Ltd.
This documentation or any part of it may not be reproduced, stored or transmitted
in any form, including but not limited to electronic, photocopying, mechanical
copying, electrostatic copying, recording or other means without express written
permission of SMA Australia (Pty) Ltd or RICOH Company Ltd.
Introduction
This manual contains detailed instructions and notes on the operation and use of
the VC-20. For your safety and benefit, read this manual carefully before using the
VC-20. Keep this manual in a handy place for quick reference.
Important
Contents of this manual are subject to change without prior notice. In no event will
the company be liable for direct, indirect, special, incidental, or consequential
damages as a result of handling or operating the machine.
Trademarks
®
Microsoft
the United States and/or other countries.
Adobe
Ricoh and Priport are registered trademarks of Ricoh Company Ltd.
Other product names used herein are for identification purposes only and might be
trademarks of their respective companies. We disclaim any and all rights to those
marks.
The proper names of the Windows operating systems are as follows:
✤ The product name of Windows
✤ The product name of Windows
(Windows Me)
✤ The product name of Windows
and Windows® are registered trademarks of Microsoft Corporation in
®
and Acrobat® are registered trademarks of Adobe Systems Incorporated.
®
98 is Microsoft® Windows® 98
®
Me is Microsoft® Windows® Millennium Edition
®
2000 are as follows:
Microsoft® Windows® 2000 Server
Microsoft
✤ The product name of Windows
Microsoft
®
Windows® 2000 Professional
®
XP are as follows:
®
Windows® XP Professional
Microsoft® Windows® XP Home Edition
✤ The product names of Windows Server TM 2003 are as follows:
Microsoft® Windows Server TM 2003 Standard Edition
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Manuals for this product
The manual provided is specific to the VC-20.
The manual is in PDF format. Adobe Acrobat Reader/Adobe reader is necessary
to view the manuals.
Product description
The VC-20 is a USB 1.1 or USB 2 (full speed) interface for Digital Duplicators.
The VC-20 can print directly from a PC to the Digital Duplicator. This will
significantly improve the quality of printed material as well as speed up the printing
jobs.
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VC-20 OM Mar 2006
Contents
Introduction............................................................................... 3
Manuals for this product ......................................................... 4
Product description .................................................................. 4
1. Getting Started .................................................................. 6
Basic Specifications ................................................................... 6
Digital Duplicator Driver Groups ............................................... 7
Package Contents VC-20 ............................................................ 8
2. Installing the VC-20......................................................... 9
Requirements.............................................................................. 9
Minimum Computer Specifications ............................................ 9
Optional Computer Specifications .............................................. 9
The VC-20 Software Components ............................................ 10
Installing the VC-20 Printer Driver and Utilities ...................... 11
Installation Procedure for Windows 98SE,
Windows ME, Windows 2000, Windows XP and
Windows 2003 Server SE ......................................................... 13
3. Installing the VC-20 Hardware .................................... 2 0
Connecting the VC-20 .............................................................. 20
4. Basic Operation of the VC-20 ...................................... 22
Turning on VC-20 ..................................................................... 22
Turning off VC-20 .................................................................... 22
Printer Driver Properties .......................................................... 22
Setting and Monitoring Utility .................................................. 26
VC-20 GUIClient Functions ..................................................... 27
Printing job with use of the VC-20 ...........................................35
5. Uninstalling the VC-20 .................................................. 3 6
6. Troubleshooting ............................................................. 3 9
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1. Getting Started
Basic Specifications
Printer Language: ................................ Windows GDI
Supported Resolutions: .......................300 and 400 dpi
Graphics Screening: ............................Coarse, Fine, Line Art, Error Diffusion
Density control supported
Supported Drivers: ..............................Windows 98 2nd Edition, Windows
ME, Windows 2000, Windows XP
and Windows 2003 Server (Standard)
Ports: .................................................. USB 1.1 or USB 2.0 (Full Speed)
On Board Memory: ............................16 MB
Supported Digital Duplicator
Brands: ...............................................Ricoh, Gestetner, Rex Rotary,
Nashuatec, Savin, Standard and Lanier
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Digital Duplicator Driver Groups
Driver Name Digital Duplicator Model
VC-20 B4 300 GDI DX 3440 / JP755 / CP6123b+ / JP785C
/ CP6200C
VC-20 LG 300 GDI DX 3340 / CP6143L / LDD120 /
3180DNP / SD360 / JP735 / CP6123L+
LDD735 / CP6123a+
VC-20 A4 300 GDI DX3240
VC-20 A3 400 GDI DX 4542 / CP6244+ / LDD245 /
3270DNP / SD430
VC-20 B4 400 GDI
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Package Contents VC-20
Check the following components are packed with the VC-20.
VC-20
Installation Sheet
Safety Sheet
Installation CD
Screws (x3)
Important Note:The VC-20 is not supplied with a USB cable.
This cable must be obtained separately.
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2. Installing the VC-20
This section gives instructions for configuring the printer, and installing software
and connecting the printer and computer.
Requirements
Before using this printer, make sure all environmental and electrical requirements
are met.
Before beginning the installation, ensure the following:
✤ Ensure all of the items needed to complete a successful installation are available.
✤ Read the documentation to become familiar with the installation procedures.
✤ Have the following additional items available:
- The User’s Guide for the relevant Digital Duplicator.
Minimum Computer Specifications
The VC-20 requires an IBM compatible computer with a minimum specification
of:
Minimum Recommended
1. CPU 500 MHz 2GHz or more
2. Hard Disk Drive 1 GB Free space 1 GB or more
3. Memory 128MB 512MB or more
4. Port USB 1.1 USB 2.0
5. Operating System Win 98 SE or ME Win 2000 or XP or 2003
Server SE
Optional Computer Specifications
To use the VC-20 User Interface, the TCP/IP networking protocol is required.
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The VC-20 Software Components
The VC-20 software contains the following components:
VC-20PrinterServer
VC-20PrinterServer is the main software engine for the VC-20. It runs as a service
application on the Windows operating system after installation.
Printer Driver
The GDI Printer Driver generates the print data.
USB Driver
The USB Driver enables the necessary support within the Windows operating
system for the VC-20PrinterServer to communicate with the VC-20 hardware.
VC-20 GUIClient
The VC-20 GUIClient provides a graphical user interface which can be used to
set and monitor functions of the VC-20. It is possible to print when the VC-20
GUIClient is not running.
Automatic Installer
The automatic installer on the CD-ROM assists to easily install all software
components of the VC-20.
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Installing the VC-20 Printer Driver and Utilities
Important: Do not plug the USB cable into the computer before the VC-20
software has been installed.
In order to run this install procedure, ensure the computer has
been logged on with administrative rights.
Before beginning the driver installation, ensure the Windows
Operating System CD is available.
Before running this install CD, ensure all programs are closed
and files saved.
The software is located on the VC-20 Printer Drivers & Utilities CD ROM. The
VC-20 installation wizard will automatically run when the CD ROM is inserted
into the computer.
VC-20 Printer Driver & Utilities autorun CD ROM
1. Insert the CD ROM into the computer.
2. Select the installation language required and click [OK].
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3. Select from the following options.
Quick Install - Installs the VC-20PrinterServer, VC-20 GUIClient, Printer
Driver and USB Driver.
VC-20 GUIClient - Installs the Setting & Monitoring Utility software.
Select Language - Optional language selection.
Browse the CD ROM - Browsing of all the files and folders on the CD ROM.
Exit - Exits the installation wizard.
Readme - Additional information not available at the time the manual was written.
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Selecting Quick Install
Selecting the Quick Install button will automatically begin the installation procedure
to install the VC-20PrinterServer, VC-20 GUIClient, Printer Driver and USB
Driver. Follow the procedures below for the operating system, the VC-20 will be
installed onto.
Note: The installation procedure is the same for all supported
operating systems. There may be minor differences in display
of [Add Printer Wizard] as well, some order depending on the
difference of operating system used.
Important: When installing on Windows 98SE or ME, the operating system
disk is required.
Installation Procedure for Windows 98SE, Windows ME, Windows 2000, Windows XP and Windows 2003 Server SE
1. Select the language required and click [OK].
2. Select [I Agree] to the VC-20 Software License Agreement.
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3. Click [OK] to begin the installation procedure.
4. The installation will commence.
5. Windows 2000 and XP only. On completion of the initial installation procedure,
the [Windows Add Printer Wizard] will automatically open. Click [Next].
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6. Select [Local printer]. For Windows 2000 and XP, ensure [Automatically
detect and install my Plug and Play printer] is not selected. Click [Next].
7. For Windows 2000 and XP, in the [Select the Printer Port] dialogue box,
select the VC-20 port. Click [Next].
For Windows 98SE and ME go to step 8 first and then step 7.
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Note: Windows 98SE and Windows ME do not automatically direct
the installation to the printer driver files that are installed onto
the computer. Click [Have Disk] and direct the installation to
c:\Program Files\VC-20\Printer. Ensure the oemsetup.inf file
is selected. Click [OK].
8. Select the VC-20 driver that matches the appropriate Digital Duplicator.
Refer to the Digital Duplicator Driver Groups table in the front of this
manual.
Note: For Windows 98SE and ME, the port selection dialogue box
will appear. Go to step 7.
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9. Change the [Printer name] if required. Click [Next].
10. Select if the printer will be shared on a network or not. Click [Next].
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11. Select [No] or [Yes] to print a test page and click [Next].
12. For Windows 2000 and XP only. At the [Completing the Add Printer
Wizard], click [Finish].
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13. The printer driver will be installed.
For Windows 2000 and XP, Windows displays a warning message relating
to the certification of the driver, select the option to continue with the
installation.
For Windows 98SE and ME. The computer will automatically reboot.
14. For Windows 2000 and XP only. When the installation procedure is
complete, click [Close] in the VC-20 Setup utility.
Note: To Install the printer driver only
Select [Printers and Faxes] for Windows XP or [Printers] for
Windows 2000 and Win9X, from [Settings] in the [Start] menu.
Double click the [Add printer] icon and follow the [Add Printer
Wizard]. When prompted browse for the VC-20 printer drivers in
the following location on the hard drive of the computer.
c:\Program files\VC-20\Printer\
Alternatively, insert the VC-20 Printer Driver & Utilities CD ROM
and browse for the printer driver file.
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3. Installing the VC-20 Hardware
This section describes connecting the hardware of the VC-20 and the computer.
Connecting the VC-20
Important: This procedure must only be done after the software has been
installed.
1. Connect the USB cable to the VC-20 port on the chassis of the Digital
Duplicator.
2. Connect the opposite end of the USB cable to an available USB port on the
computer.
3. The computer will automatically detect that new hardware has been found.
4. The computer will start searching for the VC-20 USB drivers that have been
installed.
5. The VC-20 software will be installed.
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6. The computer will open the [Files Needed] window. Select [OK].
7. At the prompt, direct the installation procedure to c:\Program Files\VC-20\USB
to locate the [libusb0.sys].
8. For Windows 2000 and XP the [System Settings Change] window will open
and will ask to restart the computer. Click [Yes]. For Windows 98SE/ME a
message “Computer need to reboot” will appear. Click [OK] and the computer
will automatically reboot. The VC-20 is ready to be used.
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4. Basic Operation of the VC-20
After completing all the installation procedures and installation of the relevant
driver for the Digital Duplicator being connected to, the VC-20 is ready for
use.
Turning on VC-20
Connect the USB cable between the VC-20 and the computer.
Turning off VC-20
Disconnect the USB cable between the VC-20 and the computer.
Printer Driver Properties
The VC-20 Printer Driver properties contains functions that are specific to
the digital duplicator. To access the functions and for a description of each
function see below.
Note: For Windows 98SE and ME the only supported function is
Image Rotation. Selected in the [Device Option] tab.
1. Select the VC-20 printer driver installed in the Windows printers dialogue
box.
2. Right click on the VC-20 printer driver and select [Properties].
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3. In the [Properties] dialogue box select [Printing Preferences]. In the case of
Windows 98SE and ME, select the [Device Options] tab.
4. Select [Advanced] from the [Layout] tab of the [Printing Preferences] dialogue
box.
The digital duplicator functions are displayed. These functions can be set when
a job is printed and will revert back to default on completion of the print.
To setup particular functions as default, select [Printing Defaults] from
the [Advanced] tab of the [Properties] dialogue box and apply the settings.
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Function Options Further Options De scription
Paper/Output Paper Size All supported paper sizes
list ed
Copy Count 1-9999 Select number of prints
Document Options Advanced Printing
Features
Ha lfto ning Auto Se lec t
Printer Features Eco. Mode
Enable
Disable
Super Cell
Dither 6 x 6
Dither 8 x 8
Default
Off
On
Clear Mode
Default
On
Auto-Print after Master
Making
Default
Off
On
Select paper size
Activate the a dva nced printing
features
Deactivate the advanced
printing features
Windows selects an option
Added gray levels
Each spot = max 6x6 dots
Each spot = max 8x8 dots
See duplicator manual
Duplicator operator panel
setting
VC-20 disables mode
VC-20 enables mode
See duplicator manual
Duplicator operator panel
setting
VC-20 enables mode
See duplicator manual
Duplicator operator panel
setting
VC-20 disables mode
VC-20 enables mode
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Function Options Further Options De scription
Document Options Printer Features Rotate Image
Default
0
180
Speed Select
Default
1 Slow
2
3 Normal
4
5 Fast
Skip Feed
Default
Off
2
4
6
Image rotation
Set Off as de fault.
VC-20 rotates image by 180
See duplicator manual
Duplicator operator panel
setting
VC- 20 sets print speed to
slowest
VC- 20 sets print speed to 2
VC- 20 sets print speed to
normal
VC- 20 sets print speed to 4
VC- 20 sets print speed to
fas tes t
See duplicator manual
Duplicator operator panel
setting
VC-20 disables mode
VC- 20 sets 2 skips
VC- 20 sets 4 skips
VC- 20 sets 6 skips
For more detail descriptions of the digital duplicator functions refer to the
digital duplicator’s operators manual.
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Setting and Monitoring Utility
The VC-20 comes with a setting and monitoring utility called [VC-20
GUIClient]. This application is automatically installed during the software
and printer driver installation described in section 2 of this manual. The
Setting and Monitoring Utility has the following functions:
1. Monitor the condition of the VC-20 and the Digital Duplicator.
2. Cancel print jobs.
3. Set logging levels and define paper size mismatch prompt behavior.
4. Displays version information.
5. Define the spool path of print files sent to the VC-20.
6. Define the IP address of the computer directly connected to the VC-20.
To run [VC-20 GUIClient], select “Start”, “Programs” (for XP “All programs”),
“VC-20”, “VC-20 GUIClient.”
Note: The VC-20 can also conduct print jobs without running the [VC-
20 GUIClient] setting and monitoring utility.
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VC-20 GUIClient Functions
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Item Description Function
[1] Drop down menu Access to version information and
VC-20 settings.
[2] About VC-20 Displays the VC-20 GUIClient
version, VC-20PrinterServer
version and the VC-20 PCB
Firmware version.
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Item Description Function
[3] Settings Displays the different settings that
can be applied to the VC-20.
Logging Default is not selected.
If selected logs VC-20 and
duplicator status information.
[Note] logs maximum detail.
[Critical] logs minimum information.
Note: Reboot the PC to effect this
change.
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Item Description Function
Size Mismatch Prompts Enabled - If [VC-20 GUIClient] is
running, [VC-20 GUIClient] will
warn if a paper size mismatch has
been detected and prompt to
[Cancel] or [Retry] or [Ignore].
Disabled - [VC-20 GUIClient] will
not warn if a paper size mismatch
has occurred.
Size Mismatch Prompts function
only applies to duplicators that
have paper size detection
capability.
Note: Reboot the PC to effect
this change.
Power Off Recovery Enabled - VC-20 will resume
master making from the last page
printed if the duplicator was
powered off during a multipage job.
Disabled - VC-20 will not resume a
multipage job interrupted by a
duplicator power off.
Note: Reboot the PC to effect this
change.
Test Processor Tests the processor of the VC-20.
Displays green square if processor
is detected and functioning.
Displays red square if the processor
is not detected or not functioning.
Test Memory Tests the memory of the VC-20.
Displays green square if memory is
functioning. Displays red square if
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Item Description Function
memory is not functioning.
VC-20PrinterServer IP Address IP address of the computer the VC-
20 is installed on. Default 127.0.0.1
[VC-20 GUIClient] is installed on
the same PC as VC-20.
Note: Restart the [VC-20
GUIClient] for this setting to take
effect.
Port TCP/IP port used by [VC20PrinterServer ] to communicate
with [VC-20 GUIClient]. Default
4660.
Note: Reboot the PC for this setting
to take effect.
Spool Path Displays the spool path
that print files are sent to.
Note: Reboot the PC for this setting
to take effect.
[4] VC-20PrinterServer Monitoring Displays connection status between
[VC-20PrinterServer] and [VC-20
GUIClient].
Connected
Disconnected
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Item Description Function
[5] VC-20 Monitoring Displays VC-20 status.
VC-20 connected.
VC-20 not connected.
[6] Duplicator Resolution The [VC-20 GUIClient] detects
and display the resolution of the
duplicator the VC-20 is connected
to.
300 300dpi duplicator detected.
400 400dpi duplicator detected.
[7] Drum Colo(u)r The [VC-20 GUIClient] displays
black drum or colo(u)r drum loaded
in the duplicator.
Black type drum in the duplicator.
Colo(u)r type drum in the duplicator.
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Item Description Function
[8] Job Cancel Button Select to cancel a print job.
Cancel print job.
Orange when job is being cancelled.
[9] Job Tray Displays if a job is being processed
by the VC-20.
Job tray empty.
Job being processed.
PC sending page to VC-20
memory.
[10] Duplicator Monitoring Monitors and displays the status of
the duplicator.
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Duplicator not found.
Duplicator ready.
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Item Description Function
Duplicator error
Note: “Duplicator Error” symbol will also be shown if the
Duplicator is in “Print Not Finished” condition. To clear this
error the print job should be completed on the Duplicator.
Duplicator busy.
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Printing job with use of the VC-20
Before sending a print job, ensure the correct size paper is loaded in the
machine. If the VC-20 does not find the size of paper that it is required to
print on from the printer driver, it will indicate a paper mismatch error if
[Size Mismatch Prompt] is enabled.
To print to the VC-20, select the print option from the file menu of the
application. In the print dialogue window, select the VC-20 driver installed
and set the quantity of prints required. In the properties section in the print
dialogue box, choose the size of paper the job is to be printed on. Once these
selections have been made, press [Print] or [OK] depending on the application.
The file is processed by the VC-20. If the [VC-20 GUIClient] application is
running, the [Job Tray] function will indicate a job is being sent. See [VC-20
GUIClient] function table. When the processing is complete, the Digital
Duplicator icon will change from green to orange and the master will be cut.
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5. Uninstalling the VC-20
This section describes uninstalling the VC-20 GUIClient software and the
VC-20 printer driver.
1. Disconnect the USB cable from the computer.
2. Select [Printers] from [Settings] in the Start menu.
3. Select and right click on the VC-20 driver. Select [Delete].
4. Click [Yes] to confirm the deletion.
5. Select [Control Panel] from [Settings] on the [Start] menu.
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VC-20 OM Mar 2006
6. Select “Add or Remove Programs”.
7. Scroll and locate the VC-20 GUIClient application.
8. Select the program and click “Change/Remove”.
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37
9. The VC-20 GUIClient uninstall port monitor will display during the uninstall
procedure. A green tick will confirm completion.
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6. Troubleshooting
Check the steps below and refer to the table to solve problems with the VC-
20.
1. Check that the USB cable is securely connected to the Digital Duplicator and
the computer.
2. Check the both computer and the Digital Duplicator are powered on.
3. Check that all operator recoverable errors are cleared on the Digital
Duplicator.
4. Open the [VC-20 GUIClient] user interface and check that the Digital
Duplicator and the VC-20 have been detected.
5. Open the [Device Manager] and check that the VC-20 hardware is installed.
A yellow warning triangle indicates a problem. Refer to the table on the next
page.
6. Check that the VC-20 printer driver is connected to the port named [VC-20].
7. Check that the [VC-20PrinterServer] service is running.
8. Check that the VC-20 printer driver is installed and is the correct driver for the
connected Digital Duplicator. Refer to the Digital Duplicator Drivers Group
Table.
The table on the next page describes errors or problems which can occur, the
cause and the resolution.
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39
Error Cause Solution
The [VC-20 GUIClient]
does not detect the VC20
The VC-20 USB driver is
no t insta lled.
The VC-20 is not
connected to the
computer.
The [VC-20 GUIC lie nt] is
not set to the computer
that the VC - 2 0 is insta lled
on.
Insta ll the VC - 20
softwa re from the
ins talla tion CD- ROM.
Connect the VC-20 to the
computer with the USB
cable.
In [VC-20 GUIClient]
Settings, the dialogue
calle d VC-20 GUIC lie nt
Properties, must be set as
fo llow s.
[VC-20PrinterServer IP
Address] enter the IP
address of the computer
that is connected to the
VC- 20.
[Port] enter 4660. (If the
GU IClient is on the sa me
computer as the VC-20
then the IP address entry
for [VC-20PrinterServer
IP Address] should be
127.0.0.1)
The VC-20 is not located
in the [Device Manager]
on the computer.
A firewall is b lo cking
[VC-20 GUIClient] from
connecting to the VC-20
[VC- 20PrinterServer]
service.
The USB cable is not
connected.
40
Configure the firewall to
allow access to the
computer that the VC-20
is insta lled on.
Connect the USB cable
between the computer and
the Digital Dup lic ato r.
VC-20 OM Mar 2006
Error Cause Solution
The [VC-20 GUIClient]
does not detect the Digital
Duplicator.
The VC-20 is not located
in the [Device Manager]
on the computer.
The VC-20 is located in
the [Device Manager] but
there is a yellow question
mark next to the entry.
The Digital Dup licato r is
switched off.
There is a fault with the
Digital Duplicator.
The USB cable is not
connected.
The USB driver is not
ins talle d correct ly.
The computer has not
initialized t he VC-20
correctly.
The computer operating
system has not assigned
resources to the VC-20.
Switch the Digital
Duplicator on.
Restart the Digital
Duplicator. Restart the
computer the VC-20 is
connected to. If the
problem persists, contact
the service technician.
Connect the USB cable
between the computer and
the Digital Dup lic ato r.
Insta ll the VC - 20
softwa re from the
ins talla tion CD RO M.
Disconnect and reconnect
VC- 20 USB cable.
Restart the computer.
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There is insufficient power
on the USB Port for the
VC-20.
41
Disconnect any othe r
USB devices connected
to the same USB port or
hub that the VC-20 is
ins talle d on.
Error Cause Solution
The VC20PrinterS erver is not
located in Windows
Services
There is no VC-20
port available in the
printe r drivers port
section
The image printed on
the Digital Duplicator
is reduced or enlarged
in size
The printer driver says
the print er is o ff- line
The VC-20 software
has not be e n installed
correctly
The VC-20 software
has not be e n installed
correctly
The incorrect printer
driver is installe d for
the Digital Duplicator
The VC-20 spool
directory is
inaccessible to the
current user logged o n
to the computer
Install the VC-20 software
from the ins tallation C D
ROM
Install the VC-20 software
from the ins tallation C D
ROM
Delete the incorrect printer
driver a nd install the
correct printer driver.
Refer to the Digital
Duplicator Driver Groups
Table for the correct
driver.
Change the sp ool
directory location to where
all users have read and
write permission. Restart
the computer.
42
Allo w all user s re ad and
write permissions to the
spool directory.
VC-20 OM Mar 2006
Copyright @ 2006
EN GB C646-8760
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