Ricoh SP 1100S User Guide
TELECOM
LASER MFP
SP1100S
Aficio SP1100S
User’s Guide
Read this manual carefully before you use this machine and keep it handy for future reference.
For safe and correct use, be sure to read the Safety Information in this manual before using the machine.
Contents
Security 1
Security directives 1
Laser safety 1
For Europe/Asia 1
For North America 1
Certification 2
Declaration of conformity 2
Notice to Users in EU Countries 2
Notice to Users Accessing Analog PSTN
in EU Countries 2
Symbols for the main power switch 2
Positions of Warning and Caution labels on
the machine 3
Environment 4
Batteries and rechargeable batteries 4
The product 4
Users in the EU, Switzerland and Norway 4
All Other Users 4
Software use license 5
Definition 5
License 5
Property 5
Duration 5
Warranty 5
Responsibility 5
Development 5
Registered trademarks 6
Notice 6
Installation 7
Location conditions 7
Cautions of use 7
Safety information 8
Safety During Operation 8
Power Supply 9
Rules for use symbols 9
Terminal description 10
Command panel 11
Presentation 11
Accessing terminal functions 11
Packaging contents 12
Device installation 12
Loading paper 12
Loading paper in the paper Tray 12
Handling of paper 12
Humidity control 12
Handling the unit 12
Operator shocks 12
Moving the unit 12
Handling the Toner Cartridge 13
Feed cassette paper insertion 13
Cartridge installation 13
Paper delivery stop 14
Starting your device 14
Device connection 14
Device initial setup 15
Paper insertion in the manual input tray 15
SP1100S/Aficio SP1100S
Copy 16
Simple copy 16
ECO mode copy 16
Sophisticated copy 16
ID Card Copy mode 16
Special setup for the copy 17
Resolution setup 17
Zoom setup 17
Analysis origin setup 18
Contrast setup 18
Brightness setup 18
Paper type setup 18
Paper tray selection 18
Flat-bed analysis margins setup 18
Left and right printing margins setup 18
Top and bottom printing margins setup 19
Format paper setup 19
Parameters/Setup 20
Language 20
Technical Parameters 20
Printing the functions guide 21
Print the list of setups 21
Lock the machine 21
Lock the keyboard 21
Lock the Media service 21
Read the counters 21
Scanned pages counter 21
Printed pages counter 21
Display the consumables status 22
Calibrate your scanner 22
Games 23
Sudoku 23
Print a grid 23
Print the solution to a grid 23
USB memory key 24
Use of the USB memory key 24
Print your documents 24
Print the list of files located in the key 24
Print the files located in the key 24
Delete your files located in the key 25
Analyse the USB memory key content 25
Save a document on a USB memory key 25
PC Features 27
Introduction 27
Configuration requirements 27
Software installation 27
Installing the full software package 27
Installing drivers only 29
Installing the drivers using the Companion
Suite Pro software 29
Installing the drivers manually 30
Connections 31
Multifunction Terminal's Supervision 32
Checking the connection between the PC
and the multifunction machine 32
Companion Director 32
Graphical presentation 32
Utilities and applications activation 32
Companion Monitor 32
Graphical presentation 32
Device management 32
Contents
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SP1100S/Aficio SP1100S
Selecting the current device 32
Status of the connection 33
Device parameters 33
Display the consumable status 33
Companion Suite Pro functionalities 34
Document analysis 34
Analysis with Scan To 34
Character recognition software (OCR) 34
Printing 35
Printing on the multifunction machine 35
Printing in duplex mode with the
multifunction machine 35
Software Uninstallation 36
Uninstall the software from your PC 36
Uninstall the drivers from your PC 36
Uninstall the drivers using the Companion
Suite Pro software 37
Uninstall the drivers manually 37
Maintenance 38
Service 38
General information 38
Toner cartridge replaceme nt 38
Issues with smart cards 39
Cleaning 39
Scanner reading system cleaning 39
Printer cleaning 39
Printer external cleaning 39
Printer issues 39
Error messages 39
Paper jam 40
Miscellaneous issues 40
PC printing issues 40
PC printing via USB connection 41
Firmware update 41
Specifications 42
Physical specifications 42
Electrical specifications 42
Environmental specifications 42
Peripheral specifications 42
Contents
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SP1100S/Aficio SP1100S
Security
Security directives
Before turning on your device, check that the outlet that you are going to plug it into conforms to the indications shown
on the information plate (voltage, current, power network frequency) located on your device. This device shall be
connected to a single phase power network. The device shall not be installed on bare ground.
Batteries and rechargeable batteries, packaging and electric and electronic equipment (EEE), shall be thrown away,
as specified by the Instructions of the ENVIRONMENT chapter of this manual.
Because of the device model, the power connector is the only way to disconnecting the device from the power network,
that is why it is imperative to apply the following safety measures: your device shall be connected to a power outlet
located nearby. The outlet shall be easily accessible.
Your device is delivered with a grounded power cord. It is imperative to connect a grounded connector to a grounded
outlet connected to the building earthing.
Repairs-maintenance: Repairs and maintenance should only be carried out by a
qualified technician. No user serviceable parts inside the machine. To reduce the risk
of electrical shock, you shall not proceed with these operations yourself, because by
opening or removing the lids, you could expose yourself to two hazards:
- The laser beam can cause irreversible eye damage.
- Avoid contact with powered parts because it can lead to electrical shock with
unfortunate consequences.
For installation conditions and safe use precautions, refer to chapter Installation, page 7.
Laser safety
Use of controls or adjustments or performance of procedures other than those specified in the
CAUTION
For Europe/Asia
This machine complies with IEC 60825-1:1993+A1:1997+A2:2001 standard, is classified as laser class 1 product and
is safe for office/EDP use. It contains one class 3B laser diode, 10.72 mW max, 770-795 nm and other class 1 LEDs
(280 µW at 639 nm).
User’s Guide might result in hazardous radiation exposure.
1 - Security - Certification - Environment - Software use license
Direct (or indirect reflected ) eye contact with the laser beam might cause serious eye damage. Safety precautions and
interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.
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SP1100S/Aficio SP1100S
Certification
Declaration of conformity
Notice to Users in EU Countries
This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European
Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and
the mutual recognition of their conformity.
Notice to Users Accessing Analog PSTN in EU Countries
This product is designed to be able to access analog PSTN in all EU countries. Local PSTN compatibility is dependent
on software switch settings. Please contact your service representative if relocating this product to another country. In
the event of problems, please contact your service representative in the first instance.
SP1100S / Aficio SP1100S: The CE declaration of Comformity is available on the Internet at URL :
http://www.ricoh.co.jp/fax/ce_doc
CE Marking Traceability Information (For EU Countries Only.)
Manufacturer:
Ricoh Co., Ltd.
3-6 Nakamagome 1-chome, Ohta-ku, Tokyo, 143-8555 Japan
Authorized representative:
Ricoh Europe PLC
66 Chiltern Street London
Symbols for the main power switch
In accordance with IEC 60417, this machine uses the following symbols for the main power switch:
- means POWER ON.
- means POWER OFF.
1 - Security - Certification - Environment - Software use license
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SP1100S/Aficio SP1100S
Positions of Warning and Caution labels on the machine
This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please
follow the instructions and handle the machine as indicated.
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1 - Security - Certification - Environment - Software use license
SP1100S/Aficio SP1100S
Environment
The preservation of the environment is of importance to the manufacturer. The manufacturer wishes to service the
installations with respect to the environment and has chosen to integrate the environmental performance in the whole
lifecycle of its products, throughout manufacturing, release, use and disposal.
Batteries and rechargeable batteries
If your product contains batteries or rechargeable batteries, these shall be disposed of at the designated
collecting centers.
The product
Users in the EU, Switzerland and Norway
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions you
ensure that this product is treated correctly and help to reduce potential impacts on the environment and
human health, which could otherwise result from inappropriate handling. Recycling of products helps to
conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the shop
where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
1 - Security - Certification - Environment - Software use license
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SP1100S/Aficio SP1100S
Software use license
CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LICENSE BEFORE OPENING THE
SEALED ENVELOPE CONTAINING THE SOFTWARE. OPENING THIS ENVELOPE INDICATES THAT YOU
ACCEPT THESE TERMS AND CONDITIONS.
In case you should not accept the terms of this license, the CD-ROM packaging should be returned to the retailer
unopened, along with the other components of the product.
Definition
The Software designates programs and associated documentation.
License
- This license allows you to use this Software on personal computers on a local network. You only have permission to
use this Software to print on one multifunction machine; you can not lend the Software or authorize anyone to use it.
- You are allowed to make a back up copy.
- This license is non-exclusive and non-transferable.
Property
The manufacturer or its providers hold the Software property right. You only become the owner of the CD-ROM. You
shall not modify, adapt, decompile, translate, create any derived piece, rent or sell the Software or the documentation.
Any rights not explicitly approved are reserved by the manufacturer or its providers.
Duration
This license remains valid until cancelled. You can cancel it by destroying the program and the documentation as well
as any other copies of them. This license will automatically be canceled in case you do not respect the terms of this
license. If the license is rendered invalid, you agree to destroy all copies of the program and the associate
documentation.
Warranty
The Software is provided "as is" with no warranties what so ever, whether expressed or implied, including without
limitation, any warranties of merchantability or fitness for a particular purpose; all the risks concerning the results and
performance of this Software are assumed by the buyer. In case the program should appear defective, all the repair
and service expenses will be covered by the buyer.
Nevertheless, the license holder benefits from the following warranty: we guarantee that the CD-ROM on which the
Software is recorded is free from hardware or manufacturing faults if used in normal conditions, the guarantee is valid
for ninety (90) days from the delivery date, the copy of the receipt being the proof of purchase. In case of a CD-ROM
fault that due to accident or misuse, the CD-ROM will not be replaced as per the warranty.
Responsibility
If the CD-ROM is not working properly, send it to the retailer together with a copy of the receipt. It is the retailer's sole
responsibility to replace the CD-ROM. Nobody, not even the manufacturer who is involved in the creation, realization,
merchantability and delivery of this program would be responsible for direct, indirect or immaterial damages, such as,
but not limited to, loss of information, loss of time, execution loss, loss of revenue, loss of customers, due to the use or
inability to use the program.
1 - Security - Certification - Environment - Software use license
Development
With a constant concern for improvement, the manufacturer reserves the right to modify the Software specifications
without any notice. In case of modification, your user right does not give you access to free updates.
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SP1100S/Aficio SP1100S
Registered trademarks
Companion Suite Pro is a registered trademark of Sagem Communications.
Adobe® and the Adobe® products referred to here are registered trademarks of Adobe Systems Incorporated.
PaperPort®11SE is a registered trademark of ScanSoft.
Microsoft® Windows 2000®, Microsoft® Windows Server 2003®, Microsoft® Windows XP®, Microsoft® Windows
Vista® and any other Microsoft® product referred to here are registered trademarks of Microsoft Corporation registered
and/or used in the United States and/or in other countries.
All the other brands or products referred to as examples or in order to give additional information are registered
trademarks of their respective owners.
The screenshots presented in this User’s Guide have been created with Windows Vista. If you use another operating
system, the screenshots displayed may be different from the ones presented in this booklet.
Notice
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock
certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or
accuracy.
If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.
The informations contents of this user manual are subject to change without notice.
1 - Security - Certification - Environment - Software use license
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SP1100S/Aficio SP1100S
Installation
Location conditions
By choosing an appropriate location, you preserve the longevity of the machine. Check that the selected location has
the following characteristics:
- Choose a well ventilated location.
- Make sure not to obstruct the ventilation grids located on the left and right sides of the device. During the
installation, make sure to place the machine thirty centimeters away from the surrounding objects so all the lids
can be easily opened.
- Make sure that this location does not present any ammonia nor any other organic gasses emission hazard.
- The ground outlet (refer to the security notices presented in the Security chapter) to which you plan to connect
the machine shall be located close to this one and have an easy access.
- Make sure that the machine is not directly exposed to sun light.
- Make sure not to place the machine in an area exposed to an air flow generated by an air conditioning, heating or
ventilation system, nor in an area subject to big temperature or humidity jumps.
- Choose a solid and horizontal surface on which the machine will not be exposed to intense vibrations.
- Keep the machine away from any object that could obstruct its ventilation por ts.
- Do not place the machine close to hangings or any other flammable objects.
- Choose a location where the water and other splashes of liquid are limited.
- Make sure that this location is dry, clean and dust free.
Cautions of use
Take into account the important precautions below when using the machine.
Running environment:
- Temperature: 10 °C to 27 °C [50 °F to 80.6 °F] with an ambient humidity included between 15 to 80% (up to 32°C
[89.6 °F] with an ambient humidity included between 15 to 54%).
Terminal:
2 - Installation
The section below describes the precautions to be taken when using the machine:
- Never turn the machine off and never open the lids while printing.
- Never use gas or flammable liquids, or objects generating magnetic field close to the machine.
- When you unplug the power cord, always hold the connector without pulling the cord. A damaged cord presents
a potential fire hazard or an electric shock hazard.
- Never touch the power cord with wet hands. You risk getting an electric shock.
- Always unplug the power cord before moving the machine. Otherwise, you could risk having the cord damaged
and create a fire hazard or an electric shock hazard.
- Always unplug the power cord when you plan not to use the machine for a long period of time.
- Never put objects on the power cord, never pull it and never fold it. This could cause a fire hazard or an electric
shock hazard.
- Always make sure that the machine is not sitting on the power cord or any other electric device communication
cables. Make sure also that neither cord nor cable is introduced to the machine inner mechanism. This would
expose you to a machine malfunction risk or to a fire hazard.
- Make sure that the printer is unplugged from the power outlet before connecting or disconnecting an interface
cable to the printer (use a shielded interface cable).
- Never try to remove any fixed pane or hood. The machine contains high voltage circuits. Any contact with these
circuits can cause an electric shock risk.
- Never try to modify the machine. This could cause a fire hazard or an electric shock hazard.
- Always make sure that paper clips, staples or other small metallic items do not get inside the machine via the
ventilation ports or other ports. Such items create fire hazards or electric shock hazards.
- Prevent water and any other liquid from spilling on the machine or near to it. Any contact of the machine with water
or liquid can cause a fire hazard or an electric shock hazard.
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SP1100S/Aficio SP1100S
- If liquid or metallic item gets accidentally inside the machine, turn it off immediately, unplug the power cord and
contact your retailer. Otherwise, you would face a fire hazard or an electric shock hazard.
- In case of heat, smoke, unusual smell or abnormal noise emissions, turn the machine off, unplug the power cord
immediately and contact your retailer. Otherwise, you would face a fire hazard or an electric shock hazard.
- Avoid using the machine during an "electric storm", this can cause an electric shock hazard due to lightning.
Paper for printing: if you use paper already printed by your machine or another printer, the printing quality may not be
optimal.
Make sure to place the machine in well ventilated premises. When operating, the printer generates
CAUTION
a small amount of ozone. An unpleasant smell can come from the printer if it is used intensively in
not well ventilated premises. For a secure use, make sure you place the machine in well ventilated
premises.
Safety information
When using your product, the following safety precautions should always be followed.
2 - Installation
Safety During Operation
In this information slip, the following important symbols are used:
Indicates a potentially hazardous situation which, if instructions are not followed, could result in
WARNING:
CAUTION:
WARNING
- Connect the power cord directly into a wall outlet and never use an extension cord.
- Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or
otherwise damaged.
- To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than
those specified in the User’s Guide.
- Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following
conditions exists:
- Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
- Disposal can take place at our authorized dealer or at appropriate collection sites.
- Dispose of the used toner cartridge (or bottle) in accordance with the local regulation.
death or serious injury.
Indicates a potentially hazardous situation which, if instructions are not followed, may result in
minor or moderate injury or damage to property.
• You spill something into the product.
• You suspect that your product needs service or repair.
• Your product’s cover has been damaged.
CAUTION
- Protect the product from dampness or wet weather, such as rain, snow, and so on.
- Unplug the power cord from the wall outlet before you move the product. While moving the product, you should
take care that the power cord will not be damaged under the product.
- When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).
- Do not allow paper clips, staples, or other small metallic objects to fall inside the product.
- Keep toner (used or unused), toner cartridge (or bottle), ink (used or unused) or ink cartridge out of reach of
children.
- Be careful not to cut yourself on any sharp edges when you reach inside the product to remove misfed sheets of
paper or masters.
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SP1100S/Aficio SP1100S
- For environmental reasons, do not dispose of the product or expended supply wastes at household waste
collection point. Disposal can take place at our authorized dealer or at appropriate collection sites.
- Our products are engineered to meet the high standards of quality and functionality, and we recommend that you
only use the expendable supplies available at an authorized dealer.
Power Supply
The socket-outlet shall be installed near the product and shall be easily accessible.
Rules for use symbols
WARNING
Indicates important safety notes.
Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the
“Safety Information” section of this manual.
CAUTION
Indicates important safety notes.
Ignoring these notes could result in moderate or minor injury, or damage to the machine or to property. Be sure to read
these notes. They can be found in the “Safety Information” section of this manual.
2 - Installation
Important
Indicates points to pay attention to when using the machine, and explanations
of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Note
Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
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Terminal description
SP1100S/Aficio SP1100S
Front and Back sides
2 - Installation
1. Control panel
2. Paper jam cover
3. Power supply cord connection
4. On/Off switch
5. Slave USB connection (for PC)
6. Master USB connection (USB key)
7. Manual paper feed setup guides
8. Manual input tray
9. Paper tray
10. Cartridge access cover
11. Fold-down stopper for paper delivery
12. Paper output
13. Smart card insertion point
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SP1100S/Aficio SP1100S
1. Screen.
2. Digital keypad.
3. Key : document analysis to the PC or a media
(USB key).
4. Key : local copy.
5. Key : stops the current PC print job.
6. Key : Validation.
7. Key
OK
: confirms the displayed selection.
8. Key
: menu access and navigation down the menus.
9. Key
C
: back to the previous menu and input correction.
10. Key
: navigation up the menus.
11. Key : stops the current operation.
12. Key : sets up the activation delay and toner save
in copy mode.
13. Key : print menu (print functions list, machine
settings, etc.).
14. Key : analysis resolution setup.
15. Key : contrast setup.
16. Icon : resolution "
Quality Text
".
17. Icon : resolution "
Photo
".
18. Icon : resolution "
Text
".
19. Icon : colour mode.
Command panel
Presentation
2 - Installation
Accessing terminal functions
All terminal functions and settings are available via the menu and are associated to a specific menu command. For
example, C
Two methods are available to access menu items : a step by step method or a shortcut method.
To access the C
1 Press on to access the menu.
2 Use the or buttons to browse the menu and select 8-A
3 Use the or buttons to browse the A
4 Use the or buttons to browse the C
To access the C
1 Press on to access the menu.
2 Enter 844 with the alphanumerical keypad to directly access the C
ONTRAST
ONTRAST
ONTRAST
copy settings are identified in the menu with the command 844.
settings with the Step by step method :
settings with the shortcut method :
DVANCED FUNCTIONS
OPY
menu and select 844-C
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DVANCED FCT
menu and select 84-C
ONTRAST
. Confirm with OK.
ONTRAST
. Confirm with OK.
item.
OPY
. Confirm with OK.
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