Ricoh J001, J010, J011, J003, J006 Service Manual

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J001/J003/J006/J007/J010/J011

SERVICE MANUAL

002307MIU

CÓPIA NÃO CONTROLADA

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CÓPIA NÃO CONTROLADA

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J001/J003/J006/J007/J010/J011

SERVICE MANUAL

CÓPIA NÃO CONTROLADA

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CÓPIA NÃO CONTROLADA

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J001/J003/J006/

J007/J010/J011

SERVICE MANUAL

002307MIU

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It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Corporation and its member companies.

NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY

FASHION AND DISTRIBUTED WITHOUT THE PRIOR

PERMISSION OF RICOH CORPORATION.

All product names, domain names or product illustrations, including desktop images, used in this document are trademarks, registered trademarks or the property of their respective companies. They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies. No such use, or the use of any trade name, or web site is intended to convey endorsement or other affiliation with Ricoh products.

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The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program.

Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection.

Ricoh Corporation

WARNING

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LEGEND

COMPANY PRODUCT

CODE

GESTETNER LANIER RICOH SAVIN

J001 N/A N/A Aficio G500 N/A J003 N/A N/A Aficio G700 N/A J006 N/A N/A Aficio G7500 N/A J007 GX3000 GX3000 GX3000 GX3000 J010 GX3050n GX3050n GX3050n GX3050n J011 GX5050n GX5050n GX5050n GX5050n

DOCUMENTATION HISTORY

REV. NO. DATE COMMENTS

05/2005 Original Printing

1 10/2005 J006 Addition

2 06/2006 J007/J010/J011 Addition

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SM i J001/J003/J006/J007/J010/J011

J001/J003/J006/J007/J010/J011

TABLE OF CONTENTS

INSTALLATION

1. INSTALLATION............................................................................ 1-1

1.1 PREPARATION.........................................................................................1-1

1.1.1 ENVIRONMENT ...............................................................................1-1

1.1.2 CHOOSING A LOCATION ...............................................................1-2

1.1.3 MINIMUM SPACE REQUIREMENTS...............................................1-3

1.1.4 POWER SOURCE............................................................................1-3

1.1.5 REMOVING THE SHIPPING MATERIAL .........................................1-4

1.1.6 USING THE OPERATION PANEL ...................................................1-5

1.2 INSTALLATION PROCEDURE .................................................................1-7

1.2.1 ACCESSORY CHECK......................................................................1-7

1.2.2 TRAY 2 (500-SHEET PAPER TRAY – J003 OPTION).....................1-8

1.2.3 INSTALL THE PRINT CARTRIDGES.............................................1-10

1.2.4 CONNECT THE POWER CORD.................................................... 1-12

1.2.5 POWER ON/OFF............................................................................1-13

1.2.6 LOAD PAPER.................................................................................1-14

Loading the Standard Paper Cassette................................................ 1-14

Loading the Tray 2 (500-Sheet Paper Tray J003 Option) ...................1-17

1.2.7 CLEAN THE PRINT HEADS, DO A TEST PRINT..........................1-20

1.2.8 INSTALL PRINTER DRIVER: USB CONNECTION........................1-21

1.3 OPTIONS ................................................................................................1-22

1.3.1 DUPLEX UNIT (OPTION FOR J001)..............................................1-22

1.3.2 TRAY 2 (500-SHEET PAPER TRAY – OPTION J003)...................1-23

1.3.3 DUPLEX UNIT (OPTION)...............................................................1-24

1.4 BEFORE MOVING THE PRINTER…......................................................1-25

1.4.1 CHECKLIST BEFORE TRANSPORTING THE PRINTER..............1-25

1.4.2 PURGING THE PRINT HEAD TANKS ...........................................1-25

PREVENTIVE MAINTENANCE

2. PREVENTIVE MAINTENANCE.................................................... 2-1

2.1 SERVICE CALL PROCEDURES...............................................................2-1

2.2 SERVICE TECHNICIAN RESPONSIBILITY..............................................2-1

2.3 CLEANING PROCEDURES ...................................................................... 2-2

2.3.1 FLUSHING GATE............................................................................. 2-2

2.3.2 MAINTENANCE UNIT ......................................................................2-3

Suction Cap ..........................................................................................2-3

Right Air Vent........................................................................................2-4

Wiper Blade .......................................................................................... 2-5

2.3.3 PRINT HEADS .................................................................................2-6

Nozzle Cover, Nozzle Plate ..................................................................2-6

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After Cleaning the Maintenance unit.....................................................2-7

2.4 FEED ROLLER..........................................................................................2-8

2.5 TRANSPORT BELT ..................................................................................2-9

REPLACEMENT AND ADJUSTMENT

3. REPLACEMENT AND ADJUSTMENT ........................................ 3-1

3.1 SUMMARY OF PROCEDURES ................................................................3-1

3.2 BASIC REMOVAL PROCEDURES ...........................................................3-2

3.2.1 DUPLEX UNIT..................................................................................3-2

3.2.2 DETACHING AND REATTACHING OUTPUT TRAY .......................3-3

3.2.3 PAPER FEED CASSETTE ...............................................................3-4

3.2.4 TOP COVER ....................................................................................3-5

3.2.5 RIGHT FRONT DOOR .....................................................................3-6

3.2.6 PRINT CARTRIDGE COVER, REAR COVER .................................3-7

3.2.7 FRONT COVER, LEFT COVER, RIGHT COVER ............................3-8

3.3 FLUSHING UNIT .......................................................................................3-9

3.4 MAINTENANCE UNIT .............................................................................3-10

3.5 WASTE INK UNIT ...................................................................................3-13

3.6 PCBS.......................................................................................................3-15

3.6.1 PSU BOARD ..................................................................................3-15

3.6.2 HIGH VOLTAGE POWER SUPPLY BOARD .................................3-16

3.7 IMAGE ADJUSTMENT............................................................................3-17

3.7.1 PREPARING FOR TEST PRINTING..............................................3-17

3.7.2 OPENING THE PRINTER DRIVER................................................3-17

3.7.3 ADJUST PAPER FEED ..................................................................3-18

3.7.4 NOZZLE BLOCKAGE CHECK .......................................................3-19

3.7.5 ADJUST PRINT HEAD POSITION.................................................3-20

3.7.6 REGISTRATION.............................................................................3-21

TROUBLESHOOTING

4. TROUBLESHOOTING ................................................................. 4-1

4.1 PRINTER DISPLAY SUMMARY ...............................................................4-1

4.1.1 OPERATION PANEL DISPLAY........................................................4-1

4.1.2 STATUS MONITOR MESSAGES.....................................................4-3

4.2 SELF-DIAGNOSTIC TEST FLOW.............................................................4-7

4.3 SERVICE CALL ERRORS.........................................................................4-9

4.3.1 SUMMARY OF ERROR LEVELS..................................................... 4-9

4.3.2 OUT-OF-RANGE TEMPERATURE ERRORS..................................4-9

4.3.3 SC ERROR CODE TABLE .............................................................4-10

4.4 GENERAL TROUBLESHOOTING ..........................................................4-12

4.4.1 POOR QUALITY IMAGE ................................................................4-12

Colors not what you expect.................................................................4-12

Colors faint..........................................................................................4-12

Color print job prints in monochrome ..................................................4-12

White patches, or horizontal white lines..............................................4-13

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Vertical white lines ..............................................................................4-13

Image chaffed in horizontal direction ..................................................4-13

Only 1 line printed at leading edge .....................................................4-13

Unwanted dots....................................................................................4-13

Skewed image ....................................................................................4-14

Text dirty .............................................................................................4-14

Backs of sheets stained with ink .........................................................4-14

Transparency sheets scratched..........................................................4-14

Miscellaneous .....................................................................................4-15

4.4.2 PAPER MISFEED...........................................................................4-16

Paper skew .........................................................................................4-16

Double-feeding. ..................................................................................4-16

Failure to feed.....................................................................................4-17

Paper jam – Type 1.............................................................................4-18

Paper jam – Type 2.............................................................................4-18

Poor output stacking, sheets fall from output tray. ..............................4-18

4.4.3 ERROR DISPLAYS ........................................................................4-19

Paper Jam ..........................................................................................4-19

Cover Open ........................................................................................4-19

Duplex Unit Malfunction ...................................................................... 4-19

Ink Out ................................................................................................4-20

Cartridge Not Set ................................................................................4-20

Temperature Out of Range .................................................................4-20

Near Maintenance Time......................................................................4-21

All LEDs Flash (no error display) ........................................................4-21

4.4.4 POOR PRINTER PERFORMANCE (MISCELLANEOUS)..............4-21

Cannot set paper cassette. .................................................................4-21

Cannot remove paper cassette...........................................................4-21

Printer does not turn on. .....................................................................4-21

Printer fails to enter “Ready” mode .....................................................4-21

Printing stops before print job finishes. ...............................................4-22

Printer loses power. ............................................................................4-22

Firmware update failed. ......................................................................4-22

4.4.5 UNUSUAL NOISES ........................................................................ 4-22

Printer emits strange noises at power on............................................4-22

4.5 CLEANING THE PRINT HEADS .............................................................4-23

Preparing for Test Printing ..................................................................4-23

Opening the Printer Driver .................................................................. 4-23

Cleaning Cycle 1................................................................................. 4-23

Cleaning Cycle 2................................................................................. 4-24

If Cleaning Cycle 2 Does Not Solve the Problem................................4-24

4.6 FUSE.......................................................................................................4-25

SERVICE INFORMATION

5. SERVICE INFORMATION............................................................ 5-1

5.1 OPERATION PANEL FUNCTIONS...........................................................5-1

5.1.1 MAIN FUNCTIONS........................................................................... 5-1

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5.1.2 TO SELECT USB 1.1 .......................................................................5-2

5.1.3 TO SELECT USB AUTO SELECT MODE........................................5-2

5.1.4 TO FEED 3 CLEAN SHEETS...........................................................5-2

5.1.5 TO PREPARE THE PRINTER FOR TRANSPORT ..........................5-2

5.2 TEST PRINT SAMPLE DESCRIPTION.....................................................5-3

5.3 UPDATING THE FIRMWARE ...................................................................5-6

DETAILS

6. DETAILS....................................................................................... 6-1

6.1 IMPORTANT PARTS ................................................................................6-1

6.1.1 FRONT VIEW ...................................................................................6-1

6.1.2 REAR VIEW .....................................................................................6-2

6.2 ELECTRICAL COMPONENTS..................................................................6-3

6.3 CARRIAGE UNIT ......................................................................................6-5

6.3.1 OVERVIEW ...................................................................................... 6-5

6.3.2 PRINT HEAD....................................................................................6-6

6.3.3 PRINT HEAD TANK .........................................................................6-7

6.3.4 INK EJECTION DEVICE...................................................................6-9

6.3.5 INK NEAR END ..............................................................................6-10

6.3.6 INK OUT .........................................................................................6-11

6.3.7 REGISTRATION SENSOR.............................................................6-12

6.4 INK SUPPLY UNIT ..................................................................................6-13

6.4.1 OVERVIEW .................................................................................... 6-13

6.4.2 PRINT CARTRIDGES ....................................................................6-14

6.4.3 PRINT CARTRIDGE SET SENSOR...............................................6-15

6.4.4 INK SUPPLY PUMP .......................................................................6-16

6.5 MAINTENANCE UNIT .............................................................................6-17

6.5.1 OVERVIEW .................................................................................... 6-17

6.5.2 MAINTENANCE UNIT ....................................................................6-18

Overview.............................................................................................6-18

Maintenance Unit Cleaning Cycle....................................................... 6-19

6.5.3 WASTE INK COLLECTION UNIT................................................... 6-21

6.5.4 WASTE INK TANK FULL SENSOR................................................6-22

6.5.5 FLUSHING UNIT ............................................................................6-23

6.6 CARRIAGE DRIVE..................................................................................6-24

6.6.1 OVERVIEW .................................................................................... 6-24

6.6.2 CARRIAGE DRIVE .........................................................................6-25

6.6.3 ENVELOPE SELECTOR ................................................................6-26

6.7 PAPER FEED, TRANSPORT, OUTPUT .................................................6-27

6.7.1 OVERVIEW .................................................................................... 6-27

6.7.2 CASSETTE LOCK/RELEASE ........................................................6-28

6.7.3 LEADING EDGE AND PAPER SIZE DETECTION.........................6-29

6.7.4 PAPER END, TRAILING EDGE DETECTION................................6-30

6.7.5 PAPER TRANSPORT DRIVE ........................................................6-31

6.7.6 PAPER PATH.................................................................................6-32

6.7.7 TRANSPORT BELT........................................................................6-33

6.7.8 CHARGE LEAK DETECTION ........................................................6-35

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6.8 ELECTRICAL COMPONENTS................................................................6-36

6.8.1 MAIN BOARDS ..............................................................................6-36

6.8.2 CONTROL BOARD ........................................................................6-37

6.8.3 DRV BOARD ..................................................................................6-38

6.8.4 COM BOARD .................................................................................6-39

6.8.5 DC RELAY BOARD ........................................................................6-40

6.8.6 PSU ................................................................................................6-41

6.8.7 CONNECTOR LIST........................................................................ 6-42

Control Board...................................................................................... 6-42

DRV Board..........................................................................................6-42

COM Board.........................................................................................6-42

DC Relay Board.................................................................................. 6-43

PSU ....................................................................................................6-43

6.9 BASIC OPERATION................................................................................6-44

6.9.1 INITIALIZATION SEQUENCE AT POWER ON..............................6-44

6.9.2 PRINT HEAD MAINTENANCE RECOVERY OPERATION............6-45

Filling Sequence .................................................................................6-45

Ink Consumption by Mode .................................................................. 6-46

6.10 IMAGE PROCESSING ..........................................................................6-47

6.11 DUPLEX UNIT (OPTION)...................................................................... 6-48

6.11.1 OVERVIEW ..................................................................................6-48

6.11.2 DUPLEX DRIVE ...........................................................................6-49

6.11.3 DUPLEX UNIT COVER OPEN SWITCH ......................................6-50

6.11.4 DUPLEX UNIT SET SWITCH.......................................................6-51

6.11.5 BYPASS ....................................................................................... 6-52

6.12 TRAY 2 (500-SHEET TRAY – J003 OPTION).......................................6-53

6.12.1 OVERVIEW ..................................................................................6-53

6.12.2 TRAY 2 (500-SHEET PAPER TRAY) ...........................................6-54

6.12.3 PAPER FEED...............................................................................6-55

SPECIFICATIONS

1. PRINTER ENGINE BASE SPECIFICATIONS.............................................7-1

2. PAPER SPECIFICATIONS .........................................................................7-5

2.1 NORTH AMERICA...............................................................................7-5

2.2 EUROPE .............................................................................................7-6

3. MAIN UNIT AND OPTION DESCRIPTIONS ...............................................7-7

4. MAIN CONFIGURATION............................................................................7-8

DISPLAYED MESSAGES

8. DISPLAYED MESSAGES ............................................................ 8-1

8.1 JAM ERRORS ...........................................................................................8-1

8.1.1 PAPER OUT/LOADED INCORRECTLY: TRAY 1 ............................8-1

8.1.2 PAPER OUT/LOADED INCORRECTLY: TRAY 2 (J003) ................. 8-3

8.1.3 PAPER MISFEED: OUTPUT TRAY, DUPLEX UNIT........................ 8-4

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8.1.4 PAPER MISFEED: GUIDE PLATE................................................... 8-6

8.1.5 PAPER MISFEED: OUTPUT TRAY, GUIDE PLATE........................ 8-7

8.1.6 PAPER OUT/LOADED INCORRECTLY: BYPASS ..........................8-8

8.1.7 PAPER MISFEED - JAM: TRAY 2 (J003).........................................8-9

8.1.8 PAPER MISFEED – JAM: BYPASS ...............................................8-10

8.1.9 PAPER MISFEED – JAM: TRAY 1 GUIDE PLATE ........................8-11

8.1.10 PAPER MISFEED – JAM: TRAY 2 REAR COVER, GUIDE

PLATE (J003)................................................................................8-13

8.1.11 PAPER MISFEED – DUPLEX PRINTING (GUIDE PLATE) .......... 8-15

8.1.12 PAPER MISFEED – INITIAL JAM AT POWER ON.......................8-16

8.1.13 PAPER REMAINS - BYPASS........................................................ 8-17

8.1.14 PAPER JAM – CARRIAGE BLOCKED..........................................8-17

8.2 SC CODES..............................................................................................8-19

8.2.1 ERR-999.........................................................................................8-19

8.2.2 ERR-997.........................................................................................8-19

8.2.3 ERR-996.........................................................................................8-20

8.2.4 ERR-994.........................................................................................8-20

8.2.5 ERR-993.........................................................................................8-21

8.2.6 ERR-992.........................................................................................8-22

8.2.7 ERR-990.........................................................................................8-22

8.2.8 ERR-973.........................................................................................8-23

8.2.9 ERR-951.........................................................................................8-24

8.2.10 ERR-950........................................................................................8-24

8.3 OTHER ERRORS....................................................................................8-26

8.3.1 READY ...........................................................................................8-26

8.3.2 PREPARING/ADJUSTING - 1 ........................................................8-26

8.3.3 PREPARING/ADJUSTING - 2 ........................................................8-26

8.3.4 TEMPERATURE OUT OF RANGE ................................................8-26

8.3.5 SUPPLYING INK ............................................................................8-27

8.3.6 PRINT CARTRIDGE EMPTY .........................................................8-27

8.3.7 INK OUT .........................................................................................8-27

8.3.8 PRINT CARTRIDGE MISSING/INCORRECTLY SET ....................8-27

8.3.9 INK WASTE TANK NEEDS REPLACEMENT ................................8-28

8.3.10 COVER OPEN/DUPLEX NOT INSTALLED ..................................8-28

8.3.11 PRINTER COVER/DUPLEX UNIT COVER...................................8-28

8.3.12 DUPLEX UNIT ERROR .................................................................8-29

8.3.13 PAPER SIZE - 1 ............................................................................8-29

8.3.14 CANNOT COMMUNICATE ...........................................................8-29

8.3.15 COVER OPEN/DUPLEX UNIT ......................................................8-30

8.3.16 PRINT HEAD CLEANING IN PROGRESS....................................8-30

8.3.17 READY ..........................................................................................8-30

8.3.18 READY/RESET .............................................................................8-31

8.4 TROUBLESHOOTING CHART ...............................................................8-32

8.4.1 ABNORMAL IMAGE....................................................................... 8-32

8.4.2 POOR PAPER FEED OUTPUT......................................................8-35

8.4.3 DIRTY TEXT IMAGES....................................................................8-38

8.4.4 HARDWARE PROBLEMS..............................................................8-39

8.4.5 SPURIOUS NOISE – HORIZONTAL DRIVE SYSTEM ..................8-40

8.4.6 SC CODES.....................................................................................8-41

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8.4.7 PAPER HALTS...............................................................................8-44

8.4.8 PAPER FEED.................................................................................8-45

8.4.9 OTHER ...........................................................................................8-49

8.5 CALL RESPONSE...................................................................................8-51

J006

SEE J006 SECTION FOR DETAILED TABLE OF CONTENTS

J007/J010/J011

SEE J007/J010/J011 SECTION FOR DETAILED TABLE OF CONTENTS

J007/J010/J011 CALL CENTER MANUAL

SEE J007/J010/J011 CALL CENTER MANUAL SECTION FOR DETAILED TABLE OF CONTENTS

J007/J010/J011 REPAIR CENTER MANUAL

SEE J007/J010/J011 REPAIR CENTER MANUAL SECTION FOR DETAILED TABLE OF CONTENTS

PRICOM R-9100U

SEE PRICOM R-9100U SECTION FOR DETAILED TABLE OF CONTENTS

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Conventions Used in this Manual

This manual uses several symbols.

Symbol What it means



Refer to section number



See Core Tech Manual for details



Screw



Connector



E-ring



Clip ring



Clamp

Warnings, Cautions, Notes

In this manual, the following important symbols and notations are used.

 WARNING

A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury.

CAUTION

A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property.

Important

• Obey these guidelines to avoid problems such as misfeeds, damage to originals,

loss of valuable data and to prevent damage to the machine.

NOTE: This information provides tips and advice about how to best service the

machine.

Lengthwise, SEF (Short Edge Feed)

Sideways, LEF (Long Edge Feed)

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Safety Instructions

For your safety, please read this manual carefully before you service this product. Always keep this manual handy for future reference.

Safety Information

Always obey these safety precautions when using this product.

Switches and Symbols

Where symbols are used on or near switches on machines for Europe and other areas, the meaning of each symbol conforms with IEC60417.

Responsibilities of the Customer Engineer

Maintenance

Maintenance shall be done only by trained customer engineers who have completed service training for the machine and all optional devices designed for use with the machine.

Installation

The main machine and options can be installed by either the customer or customer engineer. The customer or customer engineer must follow the installation instructions described in the operating instructions.

Reference Material for Maintenance

Maintenance shall be done with the special tools and the procedures prescribed for maintenance of the machine described in the reference materials (service manuals, technical bulletins, operating instructions, and safety guidelines for customer engineers).

Use only consumable supplies and replacement parts designed for use with the machine.

SAFE-SYM.WMF

OFF

Push ON/Push OFF

STANDBY

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Before Installation, Maintenance

Shipping and Moving the Machine

CAUTION

1. Work carefully when lifting or moving the machine. If the machine is heavy, two or more customer engineers may be required to prevent injuries (muscle strains, spinal injuries, etc.) or damage to the machine if it is dropped or tipped over.

2. Personnel moving or working around the machine should always wear proper clothing and footwear. Never wear loose fitting clothing or accessories (neckties, loose sweaters, bracelets, etc. ) or casual footwear (slippers, sandals, etc.) when lifting or moving the machine.

3. Always unplug the power cord from the power source before you move the machine. Before you move the machine, arrange the power cord so it will not fall under the machine.

Power

Warning

1. Always turn the machine off and disconnect the power plug before doing any maintenance procedure. After turning the machine off, power is still supplied to the main machine and other devices. To prevent electrical shock, switch the machine off, wait for a few seconds, then unplug the machine from the power source.

2. Before you do any checks or adjustments after turning the machine off, work carefully to avoid injury. After removing covers or opening the machine to do checks or adjustments, avoid touching electrical components or moving parts (gears, timing belts, etc.).

3. After turning the machine on with any cover removed, keep your hands away from electrical components and moving parts. Never touch the gears, timing belts, etc.

Installation, Disassembly, and Adjustments

CAUTION

1. After installation, maintenance, or adjustment, always check the operation of the machine to make sure that it is operating normally. This ensures that all shipping materials, protective materials, wires and tags, metal brackets, etc., (attached to protect the machine during shipping), have been removed and that no tools remain inside the machine.

2. Never use your fingers to check moving parts that are causing spurious noise. Never use your fingers to lubricate moving parts while the machine is operating.

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Special Tools

CAUTION

1. Use only standard tools approved for machine maintenance.

2. For special adjustments, use only the special tools and lubricants described in the service manual. Using tools incorrectly, or using tools that could damage parts, could damage the machine or cause injuries.

During Maintenance

General

CAUTION

1. Before you begin a maintenance procedure, always:

• Switch the machine off.

• Disconnect the power plug from the power source.

2. Avoid touching the components inside the machine that are labeled as hot surfaces.

Safety Devices

 WARNING

1. Never remove any safety device (a fuse, thermistor, etc.) unless it requires replacement. Always replace a safety device immediately.

2. Never do any procedure that defeats the function of any safety device. Modification or removal of a safety device (fuse, thermistor, etc.) could cause a fire and personal injury. After removal and replacement of any safety device, always test the operation of the machine to ensure that it is operating normally and safely.

3. For replacement parts use only the correct fuses, thermistors, circuit breakers, etc. rated for use with the machine. Using replacement devices not designed for use with the machine could cause a fire and personal injuries.

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Organic Cleaners

CAUTION

1. During preventive maintenance, never use any organic cleaners (alcohol, etc.) other than those described in the service manual. (Refer the “2. Preventive Maintenance” in the Service Manual.)

2. Make sure the room is well ventilated before using any organic cleaner. Always use organic solvents in small amounts to avoid breathing the fumes and becoming nauseous.

3. Switch the machine off, unplug it, and allow it to cool before doing preventive maintenance. To avoid fire or explosion, never use an organic cleaner near any component that generates heat.

4. Wash your hands thoroughly after cleaning parts with an organic cleaner to avoid contamination of food, drinks, etc. which could cause illness.

Power Plug and Power Cord

WARNING

1. Before servicing the machine (especially when responding to a service call), always make sure that the power plug has been inserted completely into the power source. A partially inserted plug could lead to heat generation (due to a power surge caused by high resistance) and cause a fire or other problems.

2. Always check the power plug and make sure that it is free of dust and lint. Clean it if necessary. A dirty plug can generate heat and cause a fire.

3. Inspect the entire length of the power cord for cuts or other damage. Replace the power cord if necessary. A frayed or otherwise damaged power cord can cause a short circuit which could lead to a fire or personal injury from electrical shock.

4. Check the length of the power cord between the machine and power supply. Make sure the power cord is not coiled or wrapped around any object such as a table leg. Coiling the power cord can cause excessive heat to build up and could cause a fire.

5. Make sure that the area around the power source is free of obstacles so the power cord can be removed quickly in case of an emergency.

6. Make sure that the power cord is grounded (earthed) at the power source with the ground wire on the plug.

7. Connect the power cord directly into the power source. Never use an extension cord.

8. When you disconnect the power plug from the power source, always pull the plug, not the cable.

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After Installation, Servicing

Disposal of Used Items

WARNING

Ink is flammable. Never attempt to incinerate empty GELSPRINTER cartridges.

CAUTION

1. Always dispose of used items in accordance with the local laws and regulations regarding the disposal of such items.

2. To protect the environment, never dispose of this product or any kind of waste from consumables at a household waste collection point. Dispose of these items at one of our dealers or at an authorized collection site.

Points to Confirm with Operators

At the end of installation or a service call, instruct the user about use of the machine. Emphasize the following points.

• Show operators how to remove jammed paper and troubleshoot other minor

problems by following the procedures described in the operating instructions.

• Point out the parts inside the machine that they should never touch or attempt to

remove.

• Confirm that operators know how to store and dispose of consumables such as

GELSPRINTER cartridges, ammonia water, paper, etc..

• Make sure that all operators have access to an operating instruction manual for

the machine.

• Confirm that operators have read and understand all the safety instructions

described in the operating instructions.

• Demonstrate how to turn off the power and disconnect the power plug (by pulling

the plug, not the cord) if any of the following events occur:

1) Something has spilled into the product.

2) Service or repair of the product is necessary.

3) The product cover has been damaged.

• Caution operators about removing paper fasteners around the machine. They

should never allow paper clips, staples, or any other small metallic objects to fall into the product.

Important: Make sure the operators understand the following points:

• The operator must lift the output tray to release the paper cassette before

loading paper.

• Paper is loaded in the standard paper cassette without removing it from the

printer.

• The operator should never attempt to remove the paper cassette from the

printer.

CÓPIA NÃO CONTROLADA

Page 27

Special Safety Instructions For GELSPRINTER cartridges

Accidental Physical Exposure To Ink

CAUTION

1. If ink gets on the skin, wash the affected area immediately with soap and cold running water.

2. If ink gets into the eyes, immediately flush the eyes with cold running water. If there are signs of irritation or other problems, seek medical attention.

3. If ink is swallowed, drink a strong solution of cold water and table salt to induce vomiting. Seek medical attention immediately.

4. Ink is difficult to remove from fabric. Work carefully to avoid staining clothing when performing routine maintenance or replacing cartridges.

Handling and Storing GELSPRINTER cartridges

WARNING

Ink is flammable. Never store GELSPRINTER cartridges in a location where they will be exposed to high temperature or an open flame.

CAUTION

1. Always store GELSPRINTER cartridges out of the reach of children.

2. Always store GELSPRINTER cartridges in a cool, dry location that is not exposed to direct sunlight.

GELSPRINTER cartridge Disposal

CAUTION

1. Attach the caps to empty ink containers for temporary storage to avoid accidental spillage.

2. Return empty GELSPRINTER cartridges to a local dealer who can accept such items for collection and recycling or disposal.

3. If the customer decides to dispose of empty GELSPRINTER cartridges, make sure that they are disposed of in accordance with local laws and regulations.

CÓPIA NÃO CONTROLADA

Page 28

CÓPIA NÃO CONTROLADA

Page 29

J001/J003 INSTALLATION

J006 SECTION

J001/J003 PREVENTIVE MAINTENANCE

J007/J010/J011 SECTION

PRICOM R-9100U

J001/J003 REPLACEMENT AND ADJUSTMENT

J007/J010/J011 CALL CENTER MANUAL

J001/J003 TROUBLESHOOTING

J007/J010/J011 REPAIR CENTER MANUAL

J001/J003 SERVICE INFORMATION

J001/J003 DETAILED DESCRIPTIONS

J001/J003 SPECIFICATIONS

J001/J003 DISPLAYED MESSAGES

TAB

POSITION 2

TAB

POSITION 1

TAB

POSITION 3

TAB

POSITION 4

TAB

POSITION 6

TAB

POSITION 5

TAB

POSITION 8

TAB

POSITION 7

CÓPIA NÃO CONTROLADA

Page 30

CÓPIA NÃO CONTROLADA

Page 31

INSTALLATION

CÓPIA NÃO CONTROLADA

Page 32

CÓPIA NÃO CONTROLADA

Page 33

PREPARATION

SM 1-1 J001/J003

Installation

1. INSTALLATION

1.1 PREPARATION

1.1.1 ENVIRONMENT

Put the machine in a location with these requirements:

Temperature Range:

10°C to 32°C (50°F to 89.6°F)

Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 Lux (never expose to direct sunlight). Ventilation: More than 30 m3/hr/person in the work area Ambient Dust: Less than 0.10 mg/m3

100

10 20

%Rh

10C (50F),

80%

27C (80.6F), 80%

25C (77F), 70%

32C (89.6F),

54%

32C (89.6F), 15%

25C (77F), 30%

10C (50F), 15%

15C (59F), 30%

G707I900.WMF

Recommended range

llowed range

CÓPIA NÃO CONTROLADA

Page 34

PREPARATION

J001/J003 1-2 SM

1.1.2 CHOOSING A LOCATION

1. Always install the machine in these areas:

• On a sturdy, level surface.

• Where it will not get damp.

2. Make sure the machine does not get exposed to these:

• Extreme changes from low to high temperatures, or high to low

temperatures.

• Cold or cool air from an air conditioner.

• Heat from a space heater.

3. Never install the machine in areas that get these:

• Dust, lint, or corrosive fumes in the air.

• Strong vibrations.

• Locations higher than 2,000 m (6,500 ft) above sea level.

4. Put the machine on a sturdy, level surface.

• Put a level on the machine in these areas:

• Front/back

• Left/right side.

• Make sure variations between the front/back and left/right level readings are

less than 2 degrees.

CÓPIA NÃO CONTROLADA

Page 35

PREPARATION

SM 1-3 J001/J003

Installation

1.1.3 MINIMUM SPACE REQUIREMENTS

J001 A = 403 mm 15.9 in. B = 440 mm 17.3 in. C = At least 12 cm At least 5 in. D = At least 17 cm At least 7 in. J003 A = 490 mm 20 in. B = 460 mm 18 in. C = At least 12 cm At least 5 in. D = At least 17 cm At least 7 in.

1.1.4 POWER SOURCE

North America 120 V, 60 Hz, more than 0.8 A

G707I901.BMP

[A]

[B]

[C]

[D]

CÓPIA NÃO CONTROLADA

Page 36

PREPARATION

J001/J003 1-4 SM

1.1.5 REMOVING THE SHIPPING MATERIAL

Tape from the machine: [A]: Top cover (x1)

[B]: Right front door (x1) [C]: Output tray (x3) [D]: Paper cassette (x1) [E]: Power cord (x3)

Important:

• Do not remove the paper seal from the USB port [F] until you are ready to

connect the USB cable. Keep the port covered until you are instructed to connect the USB cable at the time you install the printer driver.

• Re-attach tape at the points shown in the illustrations above before you move or

ship the printer to another location.

G707I902.BMP

G707I903.BMP

[A]

[B]

[E]

[D]

[F]

[C]

CÓPIA NÃO CONTROLADA

Page 37

PREPARATION

SM 1-5 J001/J003

Installation

1.1.6 USING THE OPERATION PANEL

Here is a brief description of how to use the keys on the printer operation panel.

1. Low Ink Indicators

Each LED shows the position of each Print cartridge in the printer:

K (Black), C (Cyan), M (Magenta), and Y (Yellow).

Flashing

The cartridge is empty. You can use the printer for a short time. Replace the cartridge as soon as possible.

There is no ink in the printer. At this time, you cannot print. Replace the ink cartridge.

All On

A Print cartridge is not in the machine, or, is not installed correctly. Open the right front door. Check all the cartridges.

2. [Power] key

To turn the printer on and off

1. To turn the printer on, press and hold the [Power] key for at least 1 sec.

• The [Power] key flashes and stays in this condition until the printer warms

up.

• When the printer is ready for operation, the [Power] key goes on and stays

in this condition. At this time the printer is in standby mode and ready to print.

2. Press the [Power] key once to turn the printer off. The power LED flashes slowly for a few moments. Then it goes off.

To print a Sample Print

1. Press the [Power] key to switch the printer off. Wait for the power LED to go off.

2. Press and hold down the [Cancel] + [Paper Feed] Keys. Then press the [Power] key for at least 3 seconds

3. Release the keys when the low ink indicators LEDs show red.

G707I904.BMP

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PREPARATION

J001/J003 1-6 SM

3. [Paper Feed] Key

To restart an interrupted print job

Press the [Paper Feed] key to start a print job again after you remove the cause of an error (paper jam, for example). The [Cancel] key flashes or lights and stays in this condition for errors. For more, see Section “4. Troubleshooting”.

To feed a sheet manually

Set a sheet of paper in the bypass tray on top of the duplexer. Then press the [Paper Feed] key at the time the software application prompts you to do so when you manually feed paper.

To print a blank sheet (cleaning)

1. Press the [Power] key to switch the printer off.

2. Wait for the power LEDs to go off.

3. Press and hold down the [Paper Feed] key. Then press and hold down the [Power] key for at least 3 seconds.

The ink level LEDs go on. Then one blank sheet is fed through the paper path. Then the paper exits the printer.

4. [Cancel] key

Press the [Cancel] key to cancel a print job. This procedure erases all the data from the printer memory.

To clean all the print heads

Press the [Cancel] key and hold it down for at least 3 seconds to make the [Power] key flash. Then release it. The printer cleans all four print heads (Normal Cleaning).

To print a Nozzle Check Pattern

1. Press the [Power] key to turn the printer off.

2. Wait for the power LED to go off.

3. Press and hold down the [Cancel] key. Then press the [Power] key for at least 3 seconds. The four ink level LEDs go on. The printer prints the Nozzle Check Pattern.

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Page 39

INSTALLATION PROCEDURE

SM 1-7 J001/J003

Installation

1.2 INSTALLATION PROCEDURE

1.2.1 ACCESSORY CHECK

Check the accessories and their quantities against this list:

Description Q’ty

1. USB Cable............................................................................. 1

2. Setup Guide........................................................................... 1

3. Printer Driver Installer & Manual CD-ROM ............................ 1

4. Print Cartridge (Yellow).......................................................... 1

5. Print Cartridge (Magenta) ...................................................... 1

6. Print Cartridge (Cyan)............................................................ 1

7. Print Cartridge (Black) ........................................................... 1

8. Duplex Unit *1........................................................................ 1

Registration Card................................................................... 1

Warranty Card ....................................................................... 1

*1 The J003 is shipped with the Duplex Unit installed. The Duplex Unit is optional for the J001.

CAUTION

Always set the machine off and unplug the machine before you do the following procedures.

G707I905.BMP

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Page 40

INSTALLATION PROCEDURE

J001/J003 1-8 SM

1.2.2 TRAY 2 (500-SHEET PAPER TRAY – J003 OPTION)

Important

• You must set up the 500-Sheet Paper Tray first before you put the printer on top

of it.

• You can only install this option on the J003 machine.

• Go to the next section if you will not install the paper tray.

1. Make sure that the printer power cord is not connected to the power source.

2. Remove the paper tray [A] from its box.

3. Position the 500-Sheet Paper Tray paper tray where the printer will be set up.

4. Remove all of the orange tape [B] and other shipping materials.

5. Remove the tape and sheet [C].

G707I906.BMP

G707I907.BMP

[A]

[B]

[C]

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INSTALLATION PROCEDURE

SM 1-9 J001/J003

Installation

6. Attach the tray cover [A] on the paper tray.

7. Align the connection point holes [B] in the bottom of the printer with the pegs of the paper tray while you hold the printer as shown.

8. Slowly set the printer on top of the paper tray.

9. This completes the installation of the printer on the paper tray.

G707I908.BMP

G707I909.BMP

[A]

[B]

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Page 42

INSTALLATION PROCEDURE

J001/J003 1-10 SM

1.2.3 INSTALL THE PRINT CARTRIDGES

CAUTION

1. If ink gets on the skin, wash the affected area immediately with soap and cold running water.

2. If ink gets into the eyes, immediately flush the eyes with cold running water. If there are signs of irritation or other problems, seek medical attention immediately.

3. If ink is swallowed, drink a strong solution of cold water and table salt to induce vomiting. Seek medical attention immediately.

4. Ink is difficult to remove from fabric. Work carefully to avoid staining clothing when performing routine maintenance or replacing cartridges.

5. Always store ink cartridges out of the reach of children.

1. Get the four cartridges provided with the printer.

Important

• The "Starter" ink cartridges provided for installation contain a limited supply

of ink. Make sure that you have an additional set of ink cartridges available for replacement before you use the printer.

• Use only Ricoh Print Cartridges designed for use with this printer.

2. Open the front cover.

G707I910.BMP

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INSTALLATION PROCEDURE

SM 1-11 J001/J003

Installation

3. Remove the Black Print cartridge from its package.

4. Hold the black cartridge [A] as shown. Then set it in the first slot on the left.

5. Press the “PUSH” label [B] on the cartridge to install it.

6. Make sure that the cartridge is correctly inserted.

7. Continue from the left. Do Steps 3-6 again to insert the other cartridges. NOTE: Follow the order of the color decals [C] on the right front door to match

each color cartridge with the correct position.

8. Make sure that the cartridges are inserted in this order, from left to right:

• K (Black)

• C (Cyan)

• M (Magenta)

• Y (Yellow)

9. Close the right front door [D].

G707I911.BMP

G707I912.BMP

G707I913.BMP

[A]

[B]

[D]

[C]

CÓPIA NÃO CONTROLADA

Page 44

INSTALLATION PROCEDURE

J001/J003 1-12 SM

1.2.4 CONNECT THE POWER CORD

1. Remove the tape [A] and power cord [B] from the back of the printer.

2. Plug the power cord [C] into the power source.

3. Ground the power cord at the power source with the ground wire [D] attached to the plug.

 WARNING!

1. Always connect the printer to a correct power source.

2. Do not share the printers power source with another electrical device or appliance.

3. Connect the power cord directly into the power source. Never use an extension cord.

4. Never attempt to modify the power cord in any way.

5. Never put heavy objects on the power cord.

6. Make sure that the area around the power source is free of unwanted things so you can remove the power cord quickly in case of an emergency.

7. Make sure the power cord is not coiled or wrapped around any object. The power cord can get excessive heat build up and could cause a fire if it gets coiled.

8. Never handle the power cord with wet hands.

G707I914.BMP

G707I915.BMP

[A]

[B]

[C]

[D]

CÓPIA NÃO CONTROLADA

Page 45

INSTALLATION PROCEDURE

SM 1-13 J001/J003

Installation

1.2.5 POWER ON/OFF

Important!

• It takes approximately 6 minutes for the J001 and 9 minutes for the

J003 to fill the tanks.

• Never switch off the printer at the time the print head tanks are being

filled.

• The printer will dump the ink and empty the tanks if you set the power

off/on at the time the tanks are being filled. The printer will show ‘ink out’ alert the next time the printer is powered on.

1. Remove all paper from the standard paper cassette (or the optional 500-sheet Paper Tray for the J003).

2. Press and hold down the [Power] key for at least 1 sec.

The power LED flashes and stays in this condition at the time the print head tanks fill with ink.

The printer needs 6 to 9 minutes to fill the print head tanks. You must wait for this period of time when you set the printer on for the first time after you have installed the printer. You cannot use the printer until after all of the print head tanks are filled.

The [Power] key

lights and stays on. At this time the printer is in standby

mode and ready for operation.

G707I916.BMP

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Page 46

INSTALLATION PROCEDURE

J001/J003 1-14 SM

1.2.6 LOAD PAPER

Loading the Standard Paper Cassette

1. Raise the output tray [A]. The paper cassette ejects slightly from the printer after the output tray is raised.

Important: Always raise the output tray before you pull the paper cassette partially out of the printer.

2. Hold the paper cassette [B] on both sides. Then slowly pull it out until it stops.

Important: Do not attempt to remove the paper cassette from the printer. You do not have to fully remove the paper tray from the printer to load it with paper.

3. Pinch the side fence tabs [C], [D] on the left and right side of the paper cassette. Then move them to correct position for the paper size you want to set (A4 or LTR).

4. Pinch the bottom fence tabs [E]. Then slide the bottom fence out.

G707I917.BMP

G707I918.BMP

G707I919.BMP

[A]

[B]

[C]

[D]

[E]

[B]

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Page 47

INSTALLATION PROCEDURE

SM 1-15 J001/J003

Installation

5. Get a stack of paper. Then fan it to remove static cling.

6. Load the paper [A] into the cassette.

7. Add paper until it gets to the load limit marks [B].

Important: Never load paper higher than the load limit mark.

8. Pinch the bottom fence tabs [C]. Then move the bottom fence to the edge of the stack.

9. Check the positions of the side fences.

• The width side fences and bottom fence should not be to tight against the

sides and bottom of the stack.

• If the stack goes upward, the fences are too tight. Adjust their positions so

the top of the stack is perfectly flat.

G707I920.BMP

G707I921.BMP

[A]

[B]

[C]

CÓPIA NÃO CONTROLADA

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INSTALLATION PROCEDURE

J001/J003 1-16 SM

10. Hold the paper cassette [A] on both sides. Then push it slowly into the printer.

11. Lower the output tray [B].

G707I922.BMP

G707I923.BMP

[A]

[B]

CÓPIA NÃO CONTROLADA

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INSTALLATION PROCEDURE

SM 1-17 J001/J003

Installation

Loading the Tray 2 (500-Sheet Paper Tray J003 Option)

1. Raise the paper tray [A] slightly. Then pull it toward you to remove it.

2. Remove the paper tray cover [B].

G707I924.BMP

G707I925.BMP

[A]

[B]

CÓPIA NÃO CONTROLADA

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INSTALLATION PROCEDURE

J001/J003 1-18 SM

3. Pinch the tabs of the side fences [A], [B] on the left and right side of the paper cassette. Then move them to correct position for the paper size you want (A4 or LTR).

4. Pinch the tabs of the bottom fence [C]. Then slide it forward completely.

5. Get a stack of paper. Then fan it to remove static cling.

6. Load the paper into the cassette.

7. Add paper until it gets to the load limit marks [D].

Important: Never load paper higher than the load limit mark.

G707I926.BMP

G707I927.BMP

[A]

[B]

[C]

[D]

CÓPIA NÃO CONTROLADA

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INSTALLATION PROCEDURE

SM 1-19 J001/J003

Installation

8. Pinch the tabs of the bottom fence [A]. Then move it to the edge of the stack.

9. Make sure the top of the stack is perfectly flat. Do this if the top of the stack bends upward:

• Adjust the positions of the side fences and bottom fence.

10. Reattach the paper tray cover [B].

11. Slowly insert the paper tray [C] into the printer.

12. Make sure that the paper tray is correctly inserted.

G707I928.BMP

G707I929.BMP

G707I930.BMP

[A]

[B]

[C]

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INSTALLATION PROCEDURE

J001/J003 1-20 SM

1.2.7 CLEAN THE PRINT HEADS, DO A TEST PRINT

[Power]

[Paper Feed]

[Cancel]

To clean all the print heads

1. Press the [Power] key to turn the printer on if the printer is off.

2. Press and hold down the [Cancel] key for at least 3 seconds to make the [Power] key flash. Then release it.

• The printer cleans all four print heads (Normal Cleaning).

• The cleaning takes about 1.5 min.

To print a Nozzle Check Pattern

1. Press the [Power] key to turn the printer off.

2. Wait for the [Power] key to go off.

3. Press and hold down the [Cancel] key. Then press the [Power] key for at least 3 seconds.

4. Release the keys when the four red LEDs go on. The printer will print the Nozzle Check Pattern.

5. Check the four ladder patterns of the Nozzle Check Pattern. (3.7.4)

G707I931.BMP

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INSTALLATION PROCEDURE

SM 1-21 J001/J003

Installation

1.2.8 INSTALL PRINTER DRIVER: USB CONNECTION

The printer driver and the USB driver are located on the installer CD-ROM provided with the printer.

Important:

• You cannot use the USB cable to connect the printer and PC if you use Windows

95 or Windows NT 4.0. You must use a network connection.

• You can only use the USB cable with Windows 98, Windows Me, Windows 2000,

Windows XP, or Windows Server 2003.

• You must use USB 1.1 if you use Windows 98 or Windows Me. The printer is set

for "Auto Detection" by default. In this mode the printer can use either USB 1.1 or USB 2.0.

1. Remove the paper seal from the USB port of the printer.

2. Put the installer CD-ROM in the CD-ROM drive of the computer.

3. Follow the instructions on the screen to install the printer driver and the USB driver. NOTE: Do not connect the USB cable to the printer until you are instructed to

do so.

To connect the printer to the PC with the USB cable

1. Put the square connector of the USB cable [A] into the connection point on the back of the printer.

2. Connect the flat connector of the USB cable into the PC.

G707I932.BMP

[A]

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OPTIONS

J001/J003 1-22 SM

1.3 OPTIONS

1.3.1 DUPLEX UNIT (OPTION FOR J001)

The Duplex Unit is optional for the J001. You must install this option. The J003 is shipped with the Duplex Unit installed. You do not have to install it.

1. Make sure that the printer is switched off and that the power cord is disconnected from the power source.

2. Remove the Duplex Unit from its box.

3. Remove the shipping tape [A] from the Duplex Unit.

4. Remove the pocket cover [B from the back of the printer.

5. Attach the Duplex Unit to the back of the printer.

6. Lower the right lever [C] and left lever [D] of the Duplex Unit.

Important

• Lift both sides of the printer with the handles provided when you move the printer.

• Never the grip the Duplex Unit when you lift the printer. This can damage the

printer and Duplex Unit.

G707I933.BMP

G707I934.BMP

G707I935.BMP

[A]

[C]

[D]

[B]

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OPTIONS

SM 1-23 J001/J003

Installation

1.3.2 TRAY 2 (500-SHEET PAPER TRAY – OPTION J003)

The 500-Sheet Paper Tray (Tray 2) is an option for the J003 only. You cannot install this option on the J001.

1 Tray 2 (500-Sheet Paper Tray) Hold 500 sheets of standard PPC.

2 Tray 2 Rear Cover Open to remove paper jams.

3 Tray 2 Cover Remove to load paper in the paper tray.

G707I936.BMP

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Page 56

OPTIONS

J001/J003 1-24 SM

1.3.3 DUPLEX UNIT (OPTION)

The Duplex Unit is provided with the J003. The Duplex Unit is optional for the J001.

1 Bypass Tray Guides The top of the Duplex Unit is also the bypass tray. Adjust these guides to the width

of the paper at the time you feed paper from the bypass tray.

2 Duplex Unit Cover Button Releases the cover so it can be opened.

3 Duplex Unit Cover Release with the Duplex Unit cover button. Then open the cover to remove paper

jammed in the Duplex Unit.

4 Duplex Unit Lock Locks the Duplex Unit onto the printer. These buttons must be positioned

completely down. Raise both buttons to detach the Duplex Unit from the printer.

G707I937.BMP

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BEFORE MOVING THE PRINTER

SM 1-25 J001/J003

Installation

1.4 BEFORE MOVING THE PRINTER

1.4.1 CHECKLIST BEFORE TRANSPORTING THE PRINTER

Make sure the operators know these procedures about moving the printer:

• The printer is light and weighs 11 kg (24.3 lb.). To lift the printer, grip it at the

center of each side by the hand recesses provided.

• Never grip the Duplex Unit on the back of the printer.

• Make sure the covers and trays are closed. Secure them with tape. Attach the

tape at the same area you removed at the time of installation. (1.1.5)

• Disconnect the power cord. Tape the power cord to the back of the printer.

• Remove all paper in the feed trays.

• Do a test print to confirm that the printer operates correctly after you move it to

another location. Do the cleaning procedures with the printer driver, if necessary.

• The ink cartridges should remain in the printer. It is not necessary to remove the

before transporting the printer. However, ink must be purged from the print head tanks before the printer is transported. (See procedure below.)

Important

• TO AVOID INK SPILLAGE, ALWAYS HOLD THE PRINTER LEVEL WHEN YOU MOVE IT. WORK

CAREFULLY TO AVOID DROPPING IT OR COLLIDING WITH OTHER OBJECTS IN THE WORK AREA

1.4.2 PURGING THE PRINT HEAD TANKS

Important! Do this procedure before transporting the printer over a long distance.

Before moving the printer to another location in the same room or building, for example, no preparation is necessary. Just switch the printer off and unplug the power cord.

1. If the printer is on, press the [Power] key to switch the printer off.

2. Press and hold down the [Paper Feed] and [Cancel] keys together, then press the [Power] key.

3. When the four ink LEDs [A] light, release the [Power] key and [Paper Feed] key, then press the [Cancel] key 8 times.

The printer will start purging ink from the print head sub tanks. When the ink purge is finished, the [Power] key will go off automatically.

G707I938.BMP

[Power]

[Paper Feed]

[Cancel]

[A]

CÓPIA NÃO CONTROLADA

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CÓPIA NÃO CONTROLADA

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PREVENTIVE MAINTENANCE

CÓPIA NÃO CONTROLADA

Page 60

CÓPIA NÃO CONTROLADA

Page 61

SERVICE CALL PROCEDURES

SM 2-1 J001/J003

Preventive

Maintenance

2. PREVENTIVE MAINTENANCE

There are no maintenance procedures that need normal care or replacement. However, the customer engineer should do the procedures shown in this section at the time a service call is requested.

2.1 SERVICE CALL PROCEDURES

Description At Service Call, or as Required

External Covers Damp cloth. Feed Roller Damp cloth. Release the feed clutch lock. Rotate the roller freely

as you clean it. (2.4)

Friction Pad Damp cloth. This is the cork friction pad on the front edge of the

standard paper cassette (Tray 1).

Transport Belt Damp cloth. Then dry cloth. (2.5)

Important: To protect the surface of the transport belt, never use alcohol or any other type of organic solvent.

Printer Operation, Print Quality

Print a Nozzle Check Pattern. Then check the results. Clean the print heads if necessary. For more, see "Image Adjustment" in section "3. Replacement and Adjustment".

Waste Ink Tank Replace when SC992 shows. The waste ink tank is full, or when

the display prompts that the printer needs maintenance. Open the printer driver to confirm either condition. For more, see section "3. Replacement and Adjustment".

Flushing Unit Gate Dry cloth. Always remove the ink that has hardened around the

flushing gate when you replace the waste ink tank. To remove hardened ink, you may need to use a small screwdriver or similar tool. (2.3.1)

Maintenance unit Dry cloth. Always use a tightly wrapped dry cloth to remove the

ink that has hardened around the suction cap and wiper blade when you replace the waste ink tank. (2.3.2)

Print Heads Dry cloth. Gently wipe clean the print head nozzles and nozzle

loop plates on the front side when you replace the waste ink tank. (2.3.3)

2.2 SERVICE TECHNICIAN RESPONSIBILITY

The responsibility of the service technician is limited for this reason:

• This machine is adjusted for optimum performance at the factory before it gets

shipped.

• Do these if a serious problem occurs:

• Return the printer to the National Reclamation Center.

• Replace the printer

• Examine Section “3. Replacement and Adjustment” for replacement procedures.

CÓPIA NÃO CONTROLADA

Page 62

CLEANING PROCEDURES

J001/J003 2-2 SM

2.3 CLEANING PROCEDURES

2.3.1 FLUSHING GATE

1. Open the top cover.

2. Push the operation lever [A] to the left.

3. Use the tip of a screwdriver or other tool wrapped in soft cloth to remove the ink that has hardened inside the slits [B] of the flushing gate.

4. Use a slightly damp cloth to wipe clean the ink splatter around the flushing gates [C].

Important: Dry ink that has collected around the flushing gate can let streaks show in printouts.

G707P901.BMP

[A]

[B] [C]

CÓPIA NÃO CONTROLADA

Page 63

CLEANING PROCEDURES

SM 2-3 J001/J003

Preventive

Maintenance

2.3.2 MAINTENANCE UNIT

Suction Cap

1. Remove the maintenance unit. (3.4)

2. Turn the drive gear [A] of the maintenance motor to the right to raise the suction cap.

3. Wrap the tip of screwdriver or similar tool [B] with a damp cloth.

4. Use the wrapped tip of the screwdriver to clean these:

• Inside the cap

• Around the cap to remove the hardened ink

Important: Always wrap the tip of the tool with a with a damp cloth. This will prevent the suction cup from getting scratched. A scratched suction cap could cause poor print jobs.

G707P902.BMP

G707P903.BMP

[A]

[B]

CÓPIA NÃO CONTROLADA

Page 64

CLEANING PROCEDURES

J001/J003 2-4 SM

Right Air Vent

1. Use a screwdriver or similar tool to remove hardened ink from inside the right air vent [A].

2. Use a dry cloth to remove ink splatter from inside the right air vent.

G707P904.BMP

[A]

CÓPIA NÃO CONTROLADA

Page 65

CLEANING PROCEDURES

SM 2-5 J001/J003

Preventive

Maintenance

Wiper Blade

1. Rotate the maintenance motor gear to the right to raise the suction caps [A] and hold it open. (2.3.2)

2. Rotate the motor gear again until the wiper blade [B] is open.

3. Use a dry cloth to remove ink splatter from the wiper blade and the area around it.

G707P905.BMP

[A]

[B]

CÓPIA NÃO CONTROLADA

Page 66

CLEANING PROCEDURES

J001/J003 2-6 SM

2.3.3 PRINT HEADS

Nozzle Cover, Nozzle Plate

1. Remove the maintenance unit. (3.4)

2. Push the carriage to the home position (completely to the right).

3. Insert your hand into the opening [A] on the right side of the printer.

4. Use a damp cloth to clean the nozzle cover [B] of the print heads.

5. Use a clean part of the cloth to wipe clean the print head nozzle plate on the face of the print head [C].

Important: Gently wipe the plate once or twice in the same direction (left or right). This will not let the plate get damaged. Never clean the plate with strong right-and-left motion. A damaged plate could cause poor print jobs.

G707P906.BMP

G707P907.BMP

G707P908.BMP

[A]

[B]

[C]

[B]

[C]

Bottom View

CÓPIA NÃO CONTROLADA

Page 67

CLEANING PROCEDURES

SM 2-7 J001/J003

Preventive

Maintenance

After Cleaning the Maintenance unit

1. Do these before you reinstall the maintenance unit:

• Turn the drive gear of the maintenance motor to the right.

• Lower the suction cap and the wiper blade. Make sure they are secure in

the down position.

• Make sure the triangle marks on the sides of the maintenance unit match.

Do this if the tips of the white and black triangle marks [A] are not aligned:

• Insert the tip of a flat head screwdriver [B.] Then slowly rotate it clockwise

until the marks are aligned.

After you reassemble the printer:

1. Clean all the print heads.

• Make sure the printer is on.

• Press and hold the [Cancel] key for 3 sec.

2. Print a Nozzle Check Pattern to confirm that the printer is operating correctly.

• Switch the machine off.

• Press and hold down the [Power] key and [Cancel] keys together for about

3 seconds. Then release them when the ink level LEDs show red.

• Check the test pattern. Do the procedure again if you see any bare patches

in the pattern. Do this until the pattern is perfect. For more, see section "4. Troubleshooting".

G707P909.BMP

[A] [B]

CÓPIA NÃO CONTROLADA

Page 68

FEED ROLLER

J001/J003 2-8 SM

2.4 FEED ROLLER

1. Open the top cover.

2. Remove the paper cassette.

3. Remove the flushing unit. (3.3)

4. Release the lock of the feed roller so the roller [B] rotates freely at the time you press down on the metal plate [A] with a screwdriver.

5. Rotate the roller and clean the roller with a dry cloth.

G707P910.BMP

[A]

[B]

CÓPIA NÃO CONTROLADA

Page 69

TRANSPORT BELT

SM 2-9 J001/J003

Preventive

Maintenance

2.5 TRANSPORT BELT

1. Do this if the duplex unit is installed:

• Raise the levers on both ends of the unit. Then remove it from the back of

the printer.

2. Remove the rear cover ( x 2).

3. Release the left lock [A] and right lock [B] of the reverse guide plate.

4. Open and lower the reverse guide plate [C].

5. Use a damp cloth to wipe clean the surface of the transport belt [D]. Then clean the belt with a dry cloth.

6. Use the feed guide [E] to rotate the transport belt as you clean. This procedure lets you clean the entire surface of the belt.

7. Make sure the surface of the belt is completely dry.

Important: Water on the surface of the transport belt could interfere with the operation of the printer.

G707P911.BMP

G707P912.BMP

[A] [B]

[C]

[D]

[E]

CÓPIA NÃO CONTROLADA

Page 70

CÓPIA NÃO CONTROLADA

Page 71

REPLACEMENT AND ADJUSTMENT

CÓPIA NÃO CONTROLADA

Page 72

CÓPIA NÃO CONTROLADA

Page 73

SUMMARY OF PROCEDURES

SM 3-1 J001/J003

Replacement

Adjustment

3. REPLACEMENT AND ADJUSTMENT

3.1 SUMMARY OF PROCEDURES

Parts up to Level 3 can be replaced in the field. Parts in Level 4 or 5, however, need special tools, so repair at the repair center is necessary.

Level 1: Very easy to identify cause of the problem and replace.

External Doors Removal Paper Cassette Removal Output tray Removal Extension Tray Removal Print Head Cleaning (Normal) Installation, Replacement Print Head Cleaning (Full) Installation, Replacement

Level 2: Easy to identify cause of the problem and replace.

Operation Panel Replacement Waste Ink Suction Unit (Maintenance Side) Replacement Maintenance Unit Replacement Reverse Guide Replacement Ink Ejection Unit Replacement Trailing Edge Sensor Replacement Waste Tank Full Sensor Replacement Bypass Set Sensor Replacement Print cartridge Set SW Replacement Duplex Unit Set Replacement Duplex Unit Replacement Extension Tray Replacement Replacement Feed Roller Cleaning, Replacement Transport Belt Cleaning, Replacement Firmware Update

Level 3: Difficult to identify the cause of the problem, but easy to replace.

PSU Replacement High Voltage Power Pack Replacement Horizontal Motor Replacement Horizontal Encoder Cleaning, Replacement Ink Supply Pump Replacement Air Release Solenoid Replacement Vertical Encoder Sensor Replacement COM Board Replacement Vertical Encoder Cleaning, Replacement Vertical Encoder Sensor Replacement

Level 4: Difficult to identify problem, easy to replace but requires National Reclamation Center adjustment.

Vertical Encoder Replacement Vertical Motor Replacement Waste Ink Suction Unit Feed Clutch Relay Board

Level 5: Difficult to identify problem, difficult to replace, and requires National Reclamation Center adjustments.

Carriage Unit Replacement Transport Belt Replacement Charge Roller Replacement Paper Cassette Release Lever Replacement Feed Roller Replacement Leading Edge Sensor Replacement Control Board Replacement DRV Board Replacement

CÓPIA NÃO CONTROLADA

Page 74

BASIC REMOVAL PROCEDURES

J001/J003 3-2 SM

3.2 BASIC REMOVAL PROCEDURES

3.2.1 DUPLEX UNIT

CAUTION

Switch the printer off and disconnect it from the power supply before you do the procedures in this section.

Important!

TO AVOID INK SPILLS, NEVER TURN THE PRINTER UPSIDE DOWN OR SET IT ON EITHER ITS

LEFT OR RIGHT SIDE

. THE PRINTER MUST REMAIN UPRIGHT ON A FLAT SURFACE DURING

SERVICING

1. Raise the left release tab [A] and right release tab [B] to the unlock positions.

2. Lift and pull the Duplex Unit [C] out from the back of the printer.

Reinstallation

• Make sure to press down and lock the left and right release tabs after you set the

Duplex Unit in the machine.

G707R901.BMP

[A]

[B]

[C]

CÓPIA NÃO CONTROLADA

Page 75

BASIC REMOVAL PROCEDURES

SM 3-3 J001/J003

Replacement

Adjustment

3.2.2 DETACHING AND REATTACHING OUTPUT TRAY

To detach the output tray:

1. Raise the output tray [A].

2. Pull out the paper cassette [B] until it stops.

3. At the right corner of the output tray, pull the release lever [C] to the left to release it. Then pull the right corner slightly toward you to disconnect it.

4. With the right corner free, detach the left corner [D].

To reattach the output tray:

• Set the left corner [D] of the output tray first. Then set the right corner [E].

G707R902.WMF

G707R903.WMF

[A]

[C]

[E]

[D]

[B]

CÓPIA NÃO CONTROLADA

Page 76

BASIC REMOVAL PROCEDURES

J001/J003 3-4 SM

3.2.3 PAPER FEED CASSETTE

1. Remove the output tray (3.2.2).

2. Pull out the paper cassette [A] until it stops.

3. Press the two pawls [B] and [C] up to release them.

4. Slowly remove the paper cassette from the printer.

G707R904.WMF

[A]

[B]

[C]

CÓPIA NÃO CONTROLADA

Page 77

BASIC REMOVAL PROCEDURES

SM 3-5 J001/J003

Replacement

Adjustment

3.2.4 TOP COVER

1. Raise the top cover [A] and hold it open.

2. Gently raise the top of the lock pin [B] and slide it to the right.

3. Detach the top cover from the printer.

G707R905.WMF

[A]

[B]

CÓPIA NÃO CONTROLADA

Page 78

BASIC REMOVAL PROCEDURES

J001/J003 3-6 SM

3.2.5 RIGHT FRONT DOOR

1. Lower the right front door [A].

2. Move the cover to the right | and detach it while gently pulling the tab { toward you.

Reinstallation

• Insert the left tab [C] into its hole. Then move the door to the left.

• Press down tab {.

• Make sure that tab { is down and locked.

G707R906.WMF

[A]

[B]

[C]

CÓPIA NÃO CONTROLADA

Page 79

BASIC REMOVAL PROCEDURES

SM 3-7 J001/J003

Replacement

Adjustment

3.2.6 PRINT CARTRIDGE COVER, REAR COVER

1. Remove:

• Output tray (3.2.2)

• Paper cassette (3.2.3)

• Top cover (3.2.4)

• Right front door (3.2.5)

2. Pull out the Print cartridges (K, C, M, Y)

3. Remove the screws of the Print cartridge cover [A] ( x 2).

4. Use a small screwdriver to press down pawl [B] to release it. Then remove the Print cartridge cover (  x 1).

5. Remove the screws of the rear cover [C] (  x 2).

6. Pull from the top and slowly rotate the cover away from the back of the printer. NOTE: Jog the cover left and right at the

time you lower it if the rear cover is difficult to remove.

G707R907.WMF

G707R908.BMP

[A]

[B]

[C]

[B]

CÓPIA NÃO CONTROLADA

Page 80

BASIC REMOVAL PROCEDURES

J001/J003 3-8 SM

3.2.7 FRONT COVER, LEFT COVER, RIGHT COVER

Preparation

Remove:

• Duplex Unit (3.2.1)

• Output tray (3.2.2)

• Paper cassette (3.2.3)

• Top cover (3.2.4)

Front Cover

1. Remove the screws of the front cover [1] ( x 1).

2. Disconnect front cover pawls [2].

3. Disconnect front cover pawls [3] NOTE: You cannot see the pawls on the right side of the front cover. The

carriage inside the printer hides them. Pull out the right end slightly. Then use the tip of a small screwdriver to disconnect them.

Left Cover

1. Disconnect the tab of the left cover [4].

2. Disconnect the bottom pawls [5] and remove the left cover at the time you lower the left cover. Do this procedure slowly.

Right Cover

1. Disconnect the tab of the right cover [6].

2. Disconnect the bottom pawls [7] and remove the right cover at the time you lower the right cover. Do this procedure slowly.

Important: Use high caution at the time you work to not break the envelope selector [8].

G707R909.WMF

[1]

[2]

[3]

[4]

[5]

[6]

[7]

[8]

CÓPIA NÃO CONTROLADA

Page 81

FLUSHING UNIT

SM 3-9 J001/J003

Replacement

Adjustment

3.3 FLUSHING UNIT

1. Open the top cover.

2. Remove screw [A] ( x 1).

3. Press up slightly on the lower left corner [B].

4. Use the tip of a small screwdriver to disengage tab [C].

5. With the left side very slightly raised, use a the tip of a small screw driver to press the right side of the Flushing Unit [D] to the left to disengage the two pegs (not visible) on the right side.

6. Raise the Flushing Unit out of the printer.

G707R910.BMP

[A]

[B]

[C]

[D]

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Page 82

MAINTENANCE UNIT

J001/J003 3-10 SM

3.4 MAINTENANCE UNIT

1. Remove

• Output tray (3.2.2)

• Paper cassette (3.2.3)

• Top cover (3.2.4)

• Front cover, Right cover (3.2.7)

• Right front door (3.2.5)

• Print cartridges x 4 (Y, M, C, K) (3.2.6)

• Rear cover (3.2.6)

2. Disconnect the solenoid support bracket [A] ( x 2).

3. Remove the ink supply unit anchor bracket [B] ( x 2).

G707R911.BMP

G707R912.BMP

[A]

CÓPIA NÃO CONTROLADA

Page 83

MAINTENANCE UNIT

SM 3-11 J001/J003

Replacement

Adjustment

4. Remove the ink supply unit [A] ( x 1,  x 1).

5. Use a plus (+) screwdriver to turn the screw at [A] counter-clockwise until the tip of the upper triangle [B] gets aligned with the tip of the lower triangle [C].

This unlocks the carriage.

6. Push the unlocked carriage to the middle of the platen above the transport belt.

G707R913.BMP

G707R914.BMP

[A]

[B]

[C]

Unlock

CÓPIA NÃO CONTROLADA

Page 84

MAINTENANCE UNIT

J001/J003 3-12 SM

7. Slowly pull the ink supply unit [A] to the left.

Important! Do not pull the ink supply unit completely out of the machine. Do not let the ink supply tubes to disconnect. The tubes should remain connected at all times.

8. Disconnect the maintenance [A] unit ( x 2,  x 2).

NOTE: Disconnect the maintenance motor connector [B] from the PCB on the back of the printer.

9. Slowly remove the maintenance unit from the printer.

Important! A small hose protrudes from the bottom of the maintenance unit. Do not hit this hose at the time you remove the maintenance unit from the printer. This stops ink spillage.

G707R915.BMP

G707R916.BMP

[A]

[B]

CÓPIA NÃO CONTROLADA

Page 85

WASTE INK UNIT

SM 3-13 J001/J003

Replacement

Adjustment

3.5 WASTE INK UNIT

1. Remove the maintenance unit (3.4)

2. Disconnect the front tab ( x 1)

3. At the time you pull the waste ink unit [A] forward, raise it to about a 45 angle. Then remove it from the printer.

NOTE: Do not remove the waste ink unit through the side of the printer frame.

G707R917.BMP

G707R918.BMP

[A]

CÓPIA NÃO CONTROLADA

Page 86

WASTE INK UNIT

J001/J003 3-14 SM

4. Disconnect the full sensor [A] of the waste ink tank.

5. Raise the waste ink suction unit [B] above the boss [C] on the frame. Then pull it out of the printer.

Reinstallation

• Insert the waste ink unit from the top.

• Keep the ink supply tubes pressed against the printer frame at the time you

insert the waste ink unit. Make sure the tubes are not tangled or disconnected.

• Make sure the rear tab on the back of the waste ink unit fits into the slot of the

printer frame. The hole of the front tab will not align with the hole below if the rear tab is not inserted correctly.

G707R919.BMP

[A]

[B]

[C]

CÓPIA NÃO CONTROLADA

Page 87

PCBS

SM 3-15 J001/J003

Replacement

Adjustment

3.6 PCBS

3.6.1 PSU BOARD

Remove these:

• Duplex unit (3.2.1)

• Top cover (3.2.4)

• Front cover, left cover, right cover (3.2.7)

[A]: Connectors ( x 5 at { to ) [B]: PSU PCB ( x 4)

G707R920.BMP

[A]

[B]

{

}





CÓPIA NÃO CONTROLADA

Page 88

PCBS

J001/J003 3-16 SM

3.6.2 HIGH VOLTAGE POWER SUPPLY BOARD

Remove these:

• Duplex unit (3.2.1)

• Top cover (3.2.4)

• Front cover, left cover, right cover (3.2.7)

[A]: Cover ( x 4, tabs x 4)

[B]: Right connectors ( x 3)

[C]: Left bayonet connector ( x 1)

NOTE: Press up gently as you pull

if the bayonet is difficult to disconnect.

G707R921.BMP

G707R922.BMP

G707R923.BMP

[A]

[B]

[C]

CÓPIA NÃO CONTROLADA

Page 89

IMAGE ADJUSTMENT

SM 3-17 J001/J003

Replacement

Adjustment

3.7 IMAGE ADJUSTMENT

You can see the image adjustment features on the “Maintenance” sheet of the printer driver. These four buttons are used for the adjustments:

• Adjust Paper Feed

• Nozzle Blockage Check

• Adjust Print Head Position

• Registration (Print Start Position)

3.7.1 PREPARING FOR TEST PRINTING

1. Make sure A4 size or LTR size paper is loaded in the printer.

2. Make sure the printer is ready to print.

3.7.2 OPENING THE PRINTER DRIVER

1. On the computer, click the [Start] button.

2. Select “Settings”> “Printers”>. Then right-click the printer icon.

3. Select “Properties” from the pop-up menu to open the printer driver Properties Window.

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Page 90

IMAGE ADJUSTMENT

J001/J003 3-18 SM

3.7.3 ADJUST PAPER FEED

Print the ‘Adjust Paper Feed Test Pattern’ and do this adjustment if you see broken horizontal lines or uneven colors in the printouts:

1. Open the printer driver. (3.7.2)

2. In the Printer Properties window click “Maintenance”>”Adjust Paper Feed”

3. Do the instructions to print the test pattern.

4. Examine the test print. Then enter the number of the pattern that shows the best appearance (the horizontal lines should be perfectly flat).

5. Do the instructions on screen to complete the adjustment.

G707R924.BMP

CÓPIA NÃO CONTROLADA

Page 91

IMAGE ADJUSTMENT

SM 3-19 J001/J003

Replacement

Adjustment

3.7.4 NOZZLE BLOCKAGE CHECK

One or more of the nozzles is blocked if you see these:

• Broken lines

• Uneven patches of white in the printouts.

At this time, do this procedure:

1. Open the printer driver. (3.7.2)

2. In the Printer Properties window click “Maintenance”>”Nozzle Blockage Check”.

3. Do the instructions on the screen to print the test pattern. The sample below shows a normal and abnormal pattern.

4. Examine the pattern. Then check which color does not show. This information will let you know which nozzle is blocked.

5. Do the instructions on the screen to select the color you want to correct. Then clean the print heads.

Important:

• Do “Clean Print Heads (Normal)” up to 3 times to correct the problem. Do

“Clean Print Heads (Full)” once if the problem continues.

• The “Full” cleaning uses a lot of ink. Do not do the “Full” cleaning until you

have done the “Normal” cleaning at least 3 times.

• For more, please refer to Section “4. Troubleshooting”.

G707R925.BMP

Normal Pattern

Lines are crisp and unbroken

Abnormal Pattern

Lines are broken, patches of white spoil the appearance of the pattern.

CÓPIA NÃO CONTROLADA

Page 92

IMAGE ADJUSTMENT

J001/J003 3-20 SM

3.7.5 ADJUST PRINT HEAD POSITION

The print head is out of position if you see these:

• Broken vertical lines

• Smeared or streaked colors

At this time, do this procedure:

1. Open the printer driver. (3.7.2)

2. In the Printer Properties window click “Maintenance”>”Adjust Print Head Position”

3. Do the instructions on the screen to print the test pattern.

6. Examine the test print. Then enter the number of the pattern that shows the best appearance.

7. Do the instructions on screen to complete the adjustment.

G707R926.BMP

CÓPIA NÃO CONTROLADA

Page 93

IMAGE ADJUSTMENT

SM 3-21 J001/J003

Replacement

Adjustment

3.7.6 REGISTRATION

1. Open the printer driver. (3.7.2)

2. In the Printer Properties window click “Maintenance”>”Registration”

3. Do the instructions to print the test pattern.

8. Examine the test print. Then enter the number of the pattern that show the best appearance for these:

• Print direction

• Paper feed direction.

9. Do the instructions on screen to complete the adjustment.

G707R927.BMP

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Page 95

TROUBLESHOOTING

CÓPIA NÃO CONTROLADA

Page 96

CÓPIA NÃO CONTROLADA

Page 97

PRINTER DISPLAY SUMMARY

SM 4-1 J001/J003

Trouble-

shooting

4. TROUBLESHOOTING

4.1 PRINTER DISPLAY SUMMARY

4.1.1 OPERATION PANEL DISPLAY

Operation Panel Keys/Indicators

Indicator/Key Function Power Key/LED Press to turn the printer on. LED lights to show power on. Paper Feed Key/LED Flashes when there is a paper jam. Cancel Key (No LED) Press to cancel a print job. Y Yellow Ink (LED) Flashes Yellow ink near end. Lights Yellow ink exhausted. M Magenta Ink LED Flashes Magenta ink near end. Lights Magenta ink exhausted. C Cyan Ink LED Flashes Cyan ink near end. Lights Cyan ink exhausted. K Black Ink LED Flashes Black ink near end. Lights Black ink exhausted.

Examine the table on the next page for more about how the LEDs work together.

G707T901.BMP

2 3

YMCK

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Page 98

PRINTER DISPLAY SUMMARY

J001/J003 4-2 SM

LED Operation Summary

LED

Power Paper K C M Y

Item

Green Red Red Red Red Red

Online (Ready for Normal Operation)

Job Received/Job Processing

Receiving Print Job

No Paper in Tray No Paper Feed Jam in Tray No Paper Feed Jam in Duplex Unit (Cannot Print Second Side of Duplex Page)

P P

Paper Stop Jam (Cannot Reprint)

Black Ink Near End

Cyan Ink Near End

Magenta Ink Near End

Yellow Ink Near End

Black Ink End

Cyan Ink End

Magenta Ink End

Yellow Ink End

Print Cartridge Not Set

P P P P

Printer Cover Open

Printer Warming Up

Print Head Cleaning (by Operator)

Call For Service (Engine Service Call)

O O O O O O

Shutting Down

Overheated (Printer Can Recover)

Overheated (Printer Cannot Recover) *1

O O

*1 The machine should be returned to the National Reclamation Center for repair or

replacement.

Remarks:

KCMY BlacK, Cyan, Magenta, Yellow ink

Fast flashing on (0.5 s) and off (1.0 s) continuously.

Slow lashing on (0.5 s) and off (1.5 s) continuously.

Lights and remains on.

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PRINTER DISPLAY SUMMARY

SM 4-3 J001/J003

Trouble-

shooting

4.1.2 STATUS MONITOR MESSAGES

NOTE: The exact wording of the messages (that show on the computer screen) in

the table below may change without prior notice.

Status Display

Status

Message Display

Ready. Normal You can print. Ready. Printing Printing ... Ready. Drying Please wait. Time has been set to allow OHP transparency to dry. Preparing and Adjusting... Preparing (Warming Up) Please wait. Temperature is above the range allowed for printing. Set up and use the printer in a location that meets

specifications for the allowed temperature and humidity. Preparing and Adjusting...

Overheated at Power On (Recoverable)

Please wait. Temperature is above the range allowed for printing. Set up and use the printer in a location that meets

specifications for the allowed temperature and humidity. Supplying ink ... Supplying Ink Please wait. Cleaning or refreshing print heads ... Servicing Print Heads Please wait. Ready. Resetting Job Print job is resetting ... Cannot send print job data. Power Off Printer does not answer. Make sure the printer is turned on. Check the power cable

connection. Ready. Ink Supply Low (K) Black Print cartridge is empty. Open the cover and replace the

black Print cartridge. Right, front cover: Black If you intend to replace more than one cartridge, remove the

empty cartridges and replace them with new ones.

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PRINTER DISPLAY SUMMARY

J001/J003 4-4 SM

Status Display

Status

Message Display

Ready Ink Supply Low (C) Cyan Print cartridge is empty. Open the cover and replace the

Cyan Print cartridge. Right, front cover: Cyan If you intend to replace more than one cartridge, remove the

empty cartridges and replace them with new ones. Ready Ink Supply Low (M) Magenta Print cartridge is empty. Open the cover and replace

the Magenta Print cartridge. Right, front cover: Magenta If you intend to replace more than one cartridge, remove the

empty cartridges and replace them with new ones. Ready Ink Supply Low (Y) Yellow Print cartridge is empty. Open the cover and replace

the Yellow Print cartridge. Right, front cover: Yellow If you intend to replace more than one cartridge, remove the

empty cartridges and replace them with new ones. Paper is out or not loaded correctly.

Paper Out in Specified Tray – Bypass Tray

The bypass tray is out of paper. Or, paper in the bypass tray is not loaded correctly. Load paper in the bypass tray, and then press the [Paper Feed] on the printer.

Paper is out or not loaded correctly.

Paper Out in Specified Tray – Tray 1 (Standard)

Tray 1 is out of paper. Or, paper in Tray 1 is not loaded correctly. Check Tray 1.

Paper is out or not loaded correctly.

Paper Out in Specified Tray – Tray 2

Tray 2 is out of paper. Or, paper in Tray 2 is not loaded correctly. Check Tray 2.

Paper Size Error.

Paper in Specified Tray Doe Not Match Paper Size Selected for Job – Bypass Tray

The size of the paper specified for the print job does not match the size of the paper loaded in the bypass tray. Check the bypass tray.

Paper Size Error.

Paper in Specified Tray Doe Not Match Paper Size Selected for Job – Tray 1

The size of the paper specified for the print job does not match the size of the paper loaded in Tray 1. Check Tray 1.

Paper Size Error.

Paper in Specified Tray Doe Not Match Paper Size Selected for Job – Tray 2

The size of the paper specified for the print job does not match the size of the paper loaded in Tray 2. Check Tray 2.

Ink Out. Ink End (K) Ink supply in the Black Print cartridge is exhausted and printing

cannot continue. Right, front cover: Black If you intend to replace more than one cartridge, remove the empty cartridges and replace them with new ones.

CÓPIA NÃO CONTROLADA

Ricoh J001, J010, J011, J003, J006 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual