1. Before disassembling or assembling parts of the scanner and peripherals,
make sure that the scanner power cord is unplugged.
2. The wall outlet should be near the scanner and easily accessible.
3. The output voltage of the PSU (Power Supply Unit) can be either 100 ~ 120
Vac or 220 ~ 240 Vac, without any adjustment. Make sure that the above
voltage is used.
4. The power cord should be an approved type, in accordance with the
regulations for the country in which the scanner is used.
5. The use of cables other than the shield I/O cables or specified equivalents
will invalidate the certification of this scanner and may cause interference
levels which exceed the limits established for this equipment.
6. When keeping used lithium batteries in order to dispose of them later, do not
put more than 100 batteries per sealed box. Storing larger numbers or not
sealing them apart may lead to chemical reactions and heat buildup.
Lithium Batteries (Memory Back-up)
!
CAUTION
The danger of explosion exists if a battery of this type is incorrectly
replaced.
Replace only with the same or an equivalent type recommended by the
manufacturer. Discard used batteries in accordance with the
manufacturer’s instructions.
Maintenance Information
The user’s manual explains how to use and maintain the scanner. Before
performing the maintenance, read the user’s manual.
Warning concerning copyright
Many documents are copyrighted. Such documents may not be reproduced by
scanning or in any other form without the express permission of the copyright
holder.
Notice
The contents of this manual are subject to change without notice.
5.2.1 SENSE KEY CODES.........................................................................31
5.2.2 ADDITIONAL SENSE CODES AND QUALIFIRE..............................31
vi
28 December, 2000INSTLLATION REQUIRMENTS
1. INSTALLATION PROCEDURE
1.1 INSTLLATION REQUIRMENTS
1.1.1 ENVIRONMENT
Use this machine at optimum temperature and moisture.
: Optimum temperature and moisture range
100
10°C 80%27°C 80%
80
25°C 70%
60
Moisture [%]
40
20
15°C 30%
10°C 20%
10203040
Temperature [°C]
32°C 54%
32°C 20%
G412I500.WMF
1.1.2 MACHINE LEVEL
Front to back within ±5 mm of level
Right to left ±5 mm of level
Installation
1.1.3 MINIMUM SPACE REQUIRMENTS
Right clearance: Over 0 mm
Left clearance: Over 100 mm
Back side clearance: Over 0mm
Top clearance: Over 660 mm
1.1.4 POWER REQUIRMENT
!
CAUTION
1. Make sure the plug is firmly inserted in the outlet
2. Avoid multi-wiring.
3. Be sure to ground machine.
North America: Input voltage AC102V to 138V, less than 4.0A, 45 to 65Hz
Europe: Input voltage AC187V to 276V, less than 2.0A, 45 to 65Hz
Do not set anything on the power cord.
1-1
MAINFRAME AND OPTION INSTALLATION PROCEDURES28 December, 2000
1.2 MAINFRAME AND OPTION INSTALLATION
PROCEDURES
1.2.1 ACCESSORY CHECK
NOTE: NA is North America. EU is Europe.
mainframe
NAEU
Product codeG412-17G412-27
TerminatorYes (Internal)Yes (Internal)
SCSI CableNoNo Note1)
Power CableYesYes (C Type)
ScrewdriverYesYes
Installation Procedure/ packaging contentsYesYes
Safety instruction sheet (19 languages)NoY es
Safety instruction sheet for USYesNo
CD-ROM
Operating instruction for SCSI and
IEEE1394 (7 languages)
TWAIN Driver SCSI I / F (7 languages)Yes Note 3)Yes Note 3)
TWAIN Driver IEEE1394 I/F
(7 languages)
DeskTopBinder V2 Lig ht (14 languages)Yes Note 4)Yes Note 4)
DeskTopBinder V2 Lig ht Manual
(PDF file)
Yes Note 2)Yes Note 2)
Yes Note 3)Yes Note 3)
YesYes
NOTE: 1) SCSI cable is removed from 220V model.
2) Operating instruction will be provided with PDF format. No paper
manual is bundled.
3) TWAIN driver will be generic.
4) Schedule for releasing bundled drivers and utility is mentioned in the
cause of “ Schedule”.
NOTE: Increases the data capacity. Faster image reading.
1-3
28 December, 2000USER MAINTENANCE
2. PREVENTIVE MAINTENANCE SCHEDULE
2.1 USER MAINTENANCE
Clean the following parts at every EM.
ItemRemarks
Feed beltWipe out wet cloth at alcohol or w at er.
Pick-up rollerWipe out wet cloth at alcohol or water.
Separation rollerWipe out wet cloth at alcohol or wat er.
Preventive
Maintenance
2-1
28 December, 2000SPECIAL TOOLS
3. REPLACEMENT AND AD JUSTMENT
!
CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.
CAUTION: To prevent injury, do not change the position of bule screw. They are
used in position where customer may touch them.
This manual uses the following .
☛: See or Refer to!: Screw": Connector
CAUTION: Do not dismantle this unit. Take out the screw at the bracket only.
NOTE: After SBU has been replaced, adjust the registration using Scan-Probe (the
PC utility software for this machine) if necessary.
[A]: Right or left scanner wire tension bracket (!x1)
[B]: Wire stopper bracket (!x1)
[C]: Tension spring
[D]: Scanner wire and scanner drive pulley (allen screw x1)
Install:
Wind the new scanner wire around scanner drive pulley in the correct direction, as
shown [E].
Wind the new scanner wire with the ball around the upper left pulley as shown [F].
Wind the new scanner wire with the ball through the central pulley as shown [G].
Hook the wire ball to the frame [H].
Wind the new scanner wire with the ring around the right pulley as shown [I].
Attach the new scanner wire to the scanner [J] .(!x1)
Wind the new scanner wire with the ring through the central pulley as shown [G].
Install the tension spring [C] on the wire tension bracket [A].(!x1)
Adjust scanner frame wire (☛ 3.3.1 SCANNER WIRE)
Tighten the wire tension bracket [A].
3-9
REPLACEMENT28 December, 2000
3.2.15 POWER SUPPLY UNIT (PSU)
[A]
G412R011.WMF
Rear cover (☛ 3.2.1 EXTERIOR)
[A]: PSU (!x4, "x4)
3.2.16 SCANNER CONTROL UNIT (SCU)
[B]
[A]
G412R019.WMF
G412R018.WMF
[A]: SCU assembly (!x4)
[B]: SCU (!x10, spacerx4)
NOTE: 1) Check the connection with the VIOB, if necessary.
2) After the SCU has been replaced, remove the EEPROM from the old
board and put on the new board.
NOTE: 1) When the mode changes to the scan wait mode, it starts blinking.
2) On LEDs scroll to the left.
3) On LEDs scroll to the right.
4) When the scanner moves back to ho me position, it turns off.
4-1
LED FUNCTION MODE28 December, 2000
Order of priority
1) Flash-ROM upload error
2) Flash-ROM download error
3) Flash-ROM upload
4) Flash-ROM download
5) Service-call error
6) User-visible error - ADF cover switch open
7) User-visible error - Document jam
8) User-visible error - Document misfeed
9) User-visible error - Op tion error
10) Machine Initialization
11) Stand-by - Scan wait mode
12) Stand-by - Originals on the ADF
13) Low power mode
14) Stand-by - Normal mode
4.1.2 SELF DIAGNOSTIC MODE
By setting the proper DIP switch, you can view the specific error when a service
call error is received. (☛ 5.1 DIP SW ITCH FUNCTION)
LED function table
LEDs
Conditions
Power on
(Green)
Memory errorBlinkingOffOffOff
IEEE1394 3.3V errorBlinkingOnBlinkingBlinking
VIOB 3.3V errorBlinkingOffBlinkingBlinking
OIPU 3.3V errorBlinkingOnOffBlinking
SCU 2.5V errorBlinkingOffOnBlinking
SCU 3.3V errorBlinkingOffOffBlinking
Lamp failure errorBlinkingBlinkingOnOn
Home position errorBlinkingBlinkingBlinkingOn
NIC SC errorBlinkingBlinkingBlinkingBlinking
On: LED on Blinking: LED blinking Off: LED off
Machine
busy
(Green)
Document
in place
(Green)
Error (Red)
NOTE: 1) When t wo or more errors occu r, the LEDs display t he first error.
2) This is in self-diagnosis mode only. In normal use, any of these errors
cause all the LEDs to blink.
4-2
28 December, 2000LED FUNCTION MODE
Descriptions
ConditionsSymptomsPossible cause
Memory error
IEEE1394 3.3V
error
VIOB 3.3V error
OIPU (Option
Image Processor
Unit)3.3V error
SCU 2.5V error
SCU 3.3V error
Lamp failure
error
SRAM or DRAM erro r
1. Ram reading or writing error,
when power is applied
2. DRAM reading or writing error,
during self-diagnosis.
3. Memory read error
Supply voltage error.
3.3V current not found.
Supply voltage error.
3.3V current not found.
Supply voltage error.
3.3V current not found.
Supply voltage error.
2.5V current not found.
Supply voltage error.
3.3V current not found.
White level is less than the
specified value.
1. Checked while the machi ne
automatically adj ust s t he white
level. The light int ensity is less
than the specified amount.
2. When machine start scanning,
white level value less than
specified value.
• Replace the SCU.
• Replace the VIOB.
• Check the harnesses betwee n
the PSU and the VIOB.
• Replace the IEEE1394 board.
• Replace the SCU.
• Replace the VIOB.
• Check the harnesses betwee n
the PSU and the VIOB.
• Replace the VIOB.
• Check harnesses between th e
PSU and VIOB.
• Replace the OIPU.
• Replace the SCU.
• Replace the VIOB.
• Check the harnesses betwee n
the PSU and the VIOB.
• Replace the SCU.
• Replace the VIOB.
• Check the harnesses betwee n
the PSU and the VIOB.
• Replace the SCU.
• Replace the VIOB.
• Check the harnesses betwee n
the PSU and the VIOB.
< Exposure lamp is turned on at
initial settings. >
• Clean or replace the white plate.
• Replace the SBU.
• Replace the VIOB.
• Check the harnesses betwee n
the PSU and the VIOB.
< Exposure lamp is not turned on at
initial settings. >
• Replace the exposure la mp.
• Replace the stabilizer for the
exposure lamp.
• Check harnesses between th e
stabilizer and VIOB.
• Check harnesses between th e
stabilizer and the exposure
lamp.
Trouble-
shooting
4-3
LED FUNCTION MODE28 December, 2000
ConditionsSymptomsPossible cause
The sensor does not detect the
scanner.
When the switch on the machine
is turned on
1. The sensor is off and it will not
turn on—even if the scanner
moves to the left of the 472
mm mark.
Home position
(HP) error
NIC SC errorSC error at NIC☛ 5.2.2 NIC Error log descriptions
2. The sensor is on and will not
turn off. Even if the scanner
moves to the right of the
115.6 mm mark.
When the machine usually works.
1. The sensor does not turn off,
even if the scanner is
scanning a document in AD F
mode.
2. The sensor does not turn off,
even if the scanner is
scanning a document in boo k
mode.
3. The sensor does not turn on,
even if the scanner is moved
back to the home position.
• Check the scanner lock.
• Replace the HP sensor.
• Replace the scanner motor.
• Check the scanner wire.
• Check the harnesses betwee n
the VIOB and the HP sensor.
4.1.3 BLOWN FUSE CONDITIONS
Fuse
120V220-240V
Rating
Power supply unit
F0015A/125V3.15A/250VNo response
Symptom when turning on the
main switch
4.1.4 IEEE1394 BOARD (OPTION)
If there are problems scanning using the IEEE1394 interface, check the following.
• Use Windows 2000 with service pack 1.
• Check to see if there is a loop some where in the network. IEEE1394 networks
must be a chain or branched chain.
4-4
28 December, 2000DIP SWITCH FUNCTION
5. SERVICE TABLES
5.1 DIP SWITCH FUNCTION
5.1.1 DIP SWITCH COMBINATIONS
After changing the DIP switch setting, either switch the power on and off, or press
the reset switch.
If you change the position of the SCSI ID rotary switch during these tests, be sure
to put it back to the original position once you have finished.
StartClear Modes
G412R501.TIF
DIP switch setting table (Normal mode)
DIP switch
SW1SW2SW3SW4SW5SW6SW7SW8
0---0000SCAM function disabled
1---0000SCAM function enabled
-0- - 0 0 0 0
-1- - 0 0 0 0
--0 - 0 0 0 0
--1 - 0 0 0 0
SCSI synchronous
transfer enabled
SCSI synchronous
transfer disabled
Internal SCSI
termination on
Internal SCSI
termination off
Item
0: Off, 1: On, -: Don’t care
NOTE: When SCAM function is enabled, this machine is automatically given an
SCSI ID. This prevents you from daisy-chaining other peripherals with the
scanner. If you wish to attach multiple components, disable SCAM and set
the SCSI ID at the SCSI rotary switch (☛ Table A: Normal mode).
Tables
Service
5-1
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