Ricoh FAX7000L Field Service Manual

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Page 1

RICOH FAX7000L

FIELD SERVICE MANUAL

WARNING

THIS MACHINE CONTAINS A LASER BEAM GENERATOR. LASER

BEAMS CAN CAUSE PERMANENT EYE DAMAGE. DO NOT OPEN THE

LASER UNIT OR LOOK ALONG THE LASER BEAM PATH WHILE THE

MAIN POWER IS ON.

Page 2

Page 3

CONTENTS

SECTION 1. INSTALLATION

1-7-7. TTI #1 and TTl #2 - Function 85 . . . . 1-31

1-7-8. CSI - Function 86

1-1. Specifications . . . . . . . . . . . 1-1

1-2. Features . . . . . . . . . . . . . . 1-4

1-3. Installation Requirements . . . . . . 1-14

1-3-1. Environment . . . . . . . . . . . 1-14

1-3-2. Minimum Space Requirements . . . . 1-15

1-3-3. Power Requirements . . . . . . . . 1-16

1-4. Unpacking . . . . . . . . . . . . . 1-17

1-5. Accessory Check List . . . . . . . . 1-18

1-6. Installation Procedure . . . . . . . . 1-19

1-6-1. Master Unit . . . . . . . . . . . 1-19

1-6-2. Toner . . . . . . . . . . . . . . 1-20

1-6-3. Cassettes . . . . . . . . . . . . 1-22

1-6-4. Telephone . . . . . . . . . . . . 1-23

1-6-5. Cleaning Pad . . . . . . . . . . 1-23

1-6-6. Other Components . . . . . . . . 1-24

1-6-7. Power Connection . . . . . . . . 1-24

1-6-8. Hard Disk Initialization . . . . . . . 1-25

1-7. Initial Programming . . . . . . . . . 1-27

1-7-1. Country Code - Function 81 . . . . . 1-27

1-7-2. Fax Terminal’s Telephone Number -

Function 81 . . . . . . . . . . . 1-28

1-7-3. Transfer Station Number - Function 81 . 1-28

1-7-4. Polling ID Code - Function 82 . . . . 1-29

1-7-5. Confidential ID Code - Function 83 . . 1-29 1-7-6. RTI #1 and RTI #2 - Function 84 . . . 1-30

(W. Germany: Service Function 11) . . .1-31

1-7-9. Date and Time - Function 87 . . . . . 1-32

1-7-10. Telephone Line Type -

Service Function 12 . . . . . . . . 1-32

1-7-11. Reception Mode - Function 88 . . . . 1-33

1-8. Charge Control Parameter Programming . 1-34

1-9. Transporting the Machine . . . . . . . 1-39

SECTION 2. PROGRAMMING, TESTING,

AND PRINTING REPORTS

2-1. Operation Panel . . . . . . . .

2-2. User Level Programming . . . .

2-2-1. Function List . . . . . . . .

2-2-2. Others . . . . . . . . . . .

1. Multicopy Mode . . . . . . .

2. Keystroke Programs . . . . . .

2-3. Service Level Functions . . . . .

2-3-1. Function List . . . . . . . .

2-3-2. Entering and Exiting Service Mode 2-3-3. Bit Switches - Function 01 . . .

2-3-4. CCU - Function 02 . . . . . .

1. G3 CCU Test Mode . . . . . .

2. G3 Dump List 1 . . . . . . . .

3. G3 Dump List 2 . . . . . . . .

. .

2-1

. .

. 2-5

. . .

2-5

. . .

2-13

. . .

2-13

. . .

2-13

. .

. 2-14

. . .

2-14

. . .

2-18

. . .

2-19

. . .

2-20

. . .

2-20

. . .

2-22

. . .

2-22

Page 4

4. NCU Parameter Programming . . .

2-3-5. RAM - Function 03 . . . . . . .

1. RAM Read/Write . . . . . . . . .

2. Memory Dump List . . . . . . . .

3. Hard Disk Dump . . . . . . . . .

4. G3 CCU Handshake Logging Dump List

5. SPU Handshake Logging Dump List .

6. Error Code Logging Dump List . . .

7. Multicopy . . . . . . . . . . .

8. Counter Check . . . . . . . . .

9. Charge Control . . . . . . . . .

2-3-6. Service Station Number - Function 04 2-3-7. Counter Check - Function 05 . . . 2-3-8. Service Monitor Report Printing -

Function 06 . . . . . . . . . .

2-3-9. Parameter List Printing - Function 07 2-3-10. Serial Number Programming -

Function 08 . . . . . . . . . .

2-3-11. Tests - Function 09 . . . . . . .

1. Printer Tests . . . . . . . . . .

2. Fluorescent Lamp Lighting . . . . .

3. SPU Reset . . . . . . . . . . .

4. Operation Panel Test . . . . . . .

5. RAM Test . . . . . . . . . . .

6. DCR Test . . . . . . . . . . . .

7. ADF Mechanism Test . . . . . . .

8. SPU Test Menu . . . . . . . . .

9. Hard Disk Test . . . . . . . . .

2-3-12. Printer Status - Function 14 . . . .

2-3-13. Transmission Status Report -

Function 15 . . . . . . . . . .

2-23

2-24

2-25

2-26 2-27

2-27

2-28

2-29

2-30

2-31

2-32

2-33

2-34

2-35

2-36

2-37

2-38

2-40

2-3-14. G4 CCU Parameters - Function 16 . . 2-42

2-3-15. System Data List - Function 17 . . . . 2-42

2-3-16. Hard Disk Shipping Position -

Function 18 . . . . . . . . . . . 2-42

2-3-17. Dedicated Transmission Parameters . . 2-43

2-3-18. Back to Back Test . . . . . . . . . 2-46

2-3-19. Machine Reset . . . . . . . . . . 2-46

2-4. Bit Switches . . . . . . . . . . . . . 2-47

1. SCU - Factory Settings . . . . . . . . . 2-47

2. SCU - Bit Switch Tables . . . . . . . . . 2-49

3. G3 CCU - Factory Settings . . . . . . . 2-85

4. G3 CCU - Bit Switch Tables . . . . . . . 2-87

2-5. NCU Parameters . . . . . . . . . . . 2-112

2-6. Useful RAM Addresses . . . . . . . . 2-115

Redialling . . . . . . . . . . . . . . 2-115

Charge Control Parameters . . . . . . . . 2-115

Charge Control Report Printout Date . . . . 2-116

SECTION 3. REMOVAL AND

REPLACEMENT

3-1. Covers . . . . . . . . . . . . . . . 3-2

3-1-1. Lower Front Right, Lower Left, and

Upper Front Covers . . . . . . . . 3-2

3-1-2. Operation Panel . . . . . . . . . . 3-3

3-1-3. Upper Rear, Lower Rear, and

BSRU Covers . . . . . . . . . . . 3-4

3-1-4. Top Right and Top Covers . . . . . . 3-4

3-1-5. Rear Inner Cover, Right Inner Cover,

and Document Table . . . . . . . . 3-5

3-1-6. Front Inner Cover . . . . . . . . . 3-5

Page 5

3-2. ADF and Scanner . . . . . . . . . . 3-6

3-2-1. Document Feed and Pick-up Rollers . . 3-6

3-2-2. Document Separation Roller . . . . . 3-7

Separation Roller Adjustment . . . . . . 3-8

3-2-3. Fluorescent Lamp . . . . . . . . . 3-9

3-2-4. Fluorescent Lamp Driver . . . . . . 3-9

3-2-5. SBU . . . . . . . . . . . . . . 3-10

Scanner Adjustments . . . . . . . . . 3-11

3-2-6. Tx Motor Timing Belt Adjustment . . . 3-19

3-3. Printer - Charge . . . . . . . . . . . 3-20

3-3-1. Charge Corona Wire . . . . . . . . 3-20

3-4. Printer - Exposure . . . . . . . . . . 3-22

3-4-1. Second Cylindrical Lens . . . . . . 3-22

3-4-2. Pentagonal Mirror and Motor . . . . 3-23

3-4-3. Pentagonal Mirror Motor Driver

(SMDR) . . . . . . . . . . . . . 3-25

3-4-4. LSD . . . . . . . . . . . . . . 3-25

3-4-5. Laser Diode Unit . . . . . . . . . 3-26

3-5. Printer - Paper Feed . . . . . . . . . 3-27

3-5-1. Upper Paper Feed and Pick-up

Rollers . . . . . . . . . . . . . 3-27

3-5-2. Upper Paper Separation Roller and

Spring Clutch . . . . . . . . . . 3-28

3-5-3. Lower Paper Feed and Pick-up

Rollers . . . . . . . . . . . . . 3-29

3-5-4. Lower Paper Separation Roller . . . . 3-29

3-5-5. Master Belt Drive Motor Timing Belt

Adjustment . . . . . . . . . . . 3-30

3-5-6. Upper Paper Lift Mechanism

Adjustment . . . . . . . . . . . 3-30

3-6. Printing - Development . . . . . . . . 3-31

3-6-1. Development Unit . . . . . . . . . 3-31

3-6-2. Toner Metering Blade . . . . . . . . 3-31

3-6-3. Development Roller . . . . . . . . . 3-32

3-7. Printer - Transfer . . . . . . . . . . . 3-33

3-7-1. Transfer Corona Wire . . . . . . . . 3-33

3-7-2. Transfer Entrance Guide Plate

Adjustment . . . . . . . . . . . . 3-35

3-8. Printer - Fusing . . . . . . . . . . . 3-36

3-8-1. Fusing Unit . . . . . . . . . . . . 3-36

3-8-2. Thermostat . . . . . . . . . . . . 3-38

3-8-3. Fusing Lamp/Thermistor Assembly . . . 3-38

3-8-4. Hot Roller . . . . . . . . . . . . 3-39

3-8-5. Pressure Roller . . . . . . . . . . 3-40

3-8-6. Hot Roller Strippers . . . . . . . . . 3-40

3-9. Printer - Quenching . . . . . . . . . . 3-42

3-9-1. Quenching Lamp . . . . . . . . . 3-42

3-10. PUBs . . . . . . . . . . . . . . . 3-43

3-10-1. SPU, VPU, G3CCU, and Modem . . . 3-43

3-10-2. SCU and MBU . . . . . . . . . . 3-44

3-10-3. UIB . . . . . . . . . . . . . . 3-45

3-10-4. DSB . . . . . . . . . . . . . . 3-45

3-10-5. DRU . . . . . . . . . . . . . . 3-46

3-10-6. Power Pack . . . . . . . . . . . 3-46

3-10-7. PSU . . . . . . . . . . . . . . 3-48

3-10-8. Hard Disk . . . . . . . . . . . . 3-48

3-10-9. G3NCU . . . . . . . . . . . . . 3-50

3-10-10. LIB . . . . . . . . . . . . . . 3-50

3-10-11. BSRU . . . . . . . . . . . . . 3-51

3-11. Others

. . . . . . . . . . . . . . 3-51

3-11-1. Gas Spring Adjustment . . . . . . . 3-51

Page 6

SECTION 4. SERVICE TABLES

4-1. PM Table . . . . . . . . . . . . . 4-1

4-2. General Service Tables . . . . . . . . 4-3

4-2-1. Test Points . . . . . . . . . . . 4-3

4-2-2. Variable Resistors and Capacitors . . 4-5

4-2-3. Switches . . . . . . . . . . . . 4-5

4-2-4. LED Indicators . . . . . . . . . . 4-5

4-2-5. Jumpers . . . . . . . . . . . . 4-7

4-2-6. Special Tools and Lubricants . . . . 4-9

SECTION 5. TROUBLESHOOTING

5-1. Quality Checks . . . . . . . . . . . 5-1

1. Copy Quality . . . . . . . . . . . . 5-1

1. Copy Density . . . . . . . . . . . 5-2

2. Skew . . . . . . . . . . . . . . 5-2

3. Intelligibility . . . . . . . . . . . . 5-2

4. Copy Test . . . . . . . . . . . . 5-2

2. Operation Panel Display . . . . . . . . 5-3

3. Mechanism Test . . . . . . . . . . . 5-3

4. Communication Tests . . . . . . . . . 5-3

5-2. Copy Quality Troubleshooting . . . . . 5-4

5-3. Mechanical Problems . . . . . . . . 5-28

5-4. Service Call Conditions . . . . . . . 5-41

5-5. Error Codes . . . . . . . . . . . . 5-48

5-6. Hard Disk Troubleshooting Routines . . 5-64

1. Outline . . . . . . . . . . . . . . . 5-64

2. Entering and Exiting Hard Disk

Troubleshooting Mode . . . . . . . . 5-65

3. Functions . . . . . . . . . . . . . 5-65

3-1. System Start - Function 1 . . . . . . 5-65

3-2. Error Code Display - Function 2 . . . . 5-66

3-3. File Correction - Function 3 . . . . . 5-67

3-4. Random Read Test - Function 4 . . . . 5-67

3-5. All Read Test - Function 5 . . . . . . 5-67

3-6. Clear Address - Function 6 . . . . . 5-68

3-7. Clear Job - Function 7 . . . . . . . 5-68

3-8. Disk Format - Function 8 . . . . . . 5-69

4. Error Codes . . . . . . . . . . . . . 5-70

4-1. Power-up Error Codes . . . . . . . 5-70

4-2. Hard Disk Error Codes . . . . . . . 5-71

SECTION 6. OPTIONAL BAR CODE

READER

6-1. Accessory Check List . . . . . . . . . 6-1

6-2. Installation Procedure . . . . . . . . 6-2

SECTION 7. ELECTRICAL DATA

7-1. Point-to-point Diagram . . . . . . . . 7-1

7-2. Signal Tables . . . . . . . . . . . . 7-4

1. SCU . . . . . . . . . . . . . . . . 7-4

2. SPU . . . . . . . . . . . . . . . . 7-11

3. VPU . . . . . . . . . . . . . . . . 7-20

4. SBU . . . . . . . . . . . . . . . . 7-20

5. DRU . . . . . . . . . . . . . . . . 7-20

6. UIB . . . . . . . . . . . . . . . . 7-22

7. DSB . . . . . . . . . . . . . . . . 7-24

8. LIB . . . . . . . . . . . . . . . . . 7-25

9. OPU . . . . . . . . . . . . . . . . 7-26

Page 7

10. PSU

. . . . . . . . . . . . . . . 7-26

11. G3 CCU . . . . . . . . . . . . .7-28

12. G3 NCU . . . . . . . . . . . . . 7-30

13. BSRU . . . . . . . . . . . . . . 7-31

7-3. Block Diagrams . . . . . . . . . . . 7-32

1. Overall Machine Control . . . . . . . . 7-32

2. Video Data Path . . . . . . . . . . . 7-37

3. Power Distribution . . . . . . . . . . 7-40

4. Scanner . . . . . . . . . . . . . . 7-43

5. Communication Control . . . . . . . . 7-46

6. Printer . . . . . . . . . . . . . . . 7-47

7-4. Electrical Component Layout . . . . . 7-51

7-5. Timing Charts . . . . . . . . . . . 7-55

APPENDIX

A. Glossary . . . . . . . . . . . . . . A-1

Page 8

SECTION 1

Page 9

SECTION 1. INSTALLATION

1-1. Specifications . . . . . . . . . . . 1-1

1-2. Features . . . . . . . . . . . . . . 1-4

1-3. Installation Requirements . . . . . . 1-14

1-3-1. Environment . . . . . . . . . . . 1-14

1-3-2. Minimum Space Requirements . . . . 1-15

1-3-3. Power Requirements . . . . . . . . 1-16

1-4. Unpacking . . . . . . . . . . . . . 1-17

1-5. Accessory Check List . . . . . . . . 1-18

1-6. Installation Procedure . . . . . . . . 1-19

1-6-1. Master Unit . . . . . . . . . . . 1-19

1-6-2. Toner . . . . . . . . . . . . . . 1-20

1-6-3. Cassettes . . . . . . . . . . . . 1-22

1-6-4. Telephone . . . . . . . . . . . . 1-23

1-6-5. Cleaning Pad . . . . . . . . . . 1-23

1-6-6. Other Components . . . . . . . . 1-24

1-6-7. Power Connection . . . . . . . . 1-24

1-6-8. Hard Disk Initialization . . . . . . . 1-25

1-7. Initial Programming . . . . . . . . . 1-27

1-7-1. Country Code - Function 81 . . . . . 1-27

1-7-2. Fax Terminal’s Telephone Number -

Function 81 . . . . . . . . . . . . 1-28

1-7-3. Transfer Station Number - Function 81 . 1-28

1-7-4. Polling ID Code - Function 82 . . . . . 1-29

1-7-5. Confidential ID Code - Function 83 . . . 1-29 1-7-6. RTI #1 and RTI #2 - Function 84 . . . 1-30

1-7-7. TTl #1 and TTl #2 - Function 85 . . . . 1-31

1-7-8. CSI - Function 86

(W. Germany: Service Function 11) . . . 1-31

1-7-9. Date and Time - Function 87 . . . . . 1-32

1-7-10. Telephone Line Type -

Service Function 12 . . . . . . . . 1-32

1-7-11. Reception Mode - Function 88 . . . . 1-33

1-8. Charge Control Parameter Programming . 1-34

1-9. Transporting the Machine . . . . . . . 1-39

Page 10

1-1. Specifications

Type Circuit Connection

Document size

Length:

Width: Thickness:

Weight: Document feed ADF capacity Scanning method Maximum scan width

Console-type transceiver PSTN, PABX Direct couple Auto Doc. Feed Manual Doc. Feed

105 - 600 mm

105 - 1,200 mm

[4.13 - 23.6 ins]

[4.13 - 47.2 ins]

Unlimited length is available.

User must support documents longer than

420 mm [16.5 ins]

105 - 304 mm [4.1 - 12.0 ins]

0.05 - 0.2 mm

0.04 - 0.4 mm

[2 - 8 mils]

[2 - 16 mils]

About 50 to 80 g/m

About 40 to 120 g/m

Automatic feed, face down

30 sheets (using 75 g/m2 paper) Flat bed, with CCD 304 mm [12.0 ins]

1-1

Page 11

Scan resolution

Main scan: Standard, Detail - 200 dpi (7.87 dots/mm)

Super Fine - 400 dpi (15.75 dots/mm) Options: 8, 16 dots/mm

Sub scan:

Standard - 100 dpi (3.94 lines/mm)

Detail - 200 dpi (7.877 lines/mm) Super Fine - 400 dpi (15.75 lines/mm) Options: 3.85, 7.7, 15.4 lines/mm

300 x 300 dpi (11.8 x 11.8 dots per mm) is also available after programming a user function key

(tx mode only).

Memory capacity

Hard disk, 18 M capacity after formatting

Compression

MH, MR, EFC, MMR, New EFC

Modulation

V.29, V.27ter, V.21, AM-PM-VSB, QAM

Protocol

Groups 2, and 3 with ECM; autocompatibility Group 4 interface option available

Data rate

9600/7200/4800/2400 bps; automatic fallback

Transmission time

10 s for a CClTT #1 document (Slerexe letter)

using standard resolution

Printing system

Laser printing, plain paper, dry toner

1-2

Page 12

Paper size

Letter [8.5 x 11”] Legal [8.5 x 14“] B4

Maximum printout width

250 mm [9.8 ins]

Maximum printer resolution Main scan - 400 dots/inch [15.75 dots/mm]

Sub scan - 400 lines/inch [15.75 dots/mm]

Power supply

220 Vac + 22/-33 V; 50/60 Hz +/- 1 Hz 240 Vac + 24/-36 V; 50/60 Hz +/- 1 Hz

Power consumption (W)

Standby: 90

Transmit:

140

Receive:

900

Copying:

900

Operating Environment

Temperature: 5 - 35 degC

[41 - 95 degF]

Humidity: 10 - 85 %Rh

Dimensions (W x D x H) 475 x 603 x 388 (mm)

18.7 x 23.7 x 15.3 (inches)

Excludes trays and cassette

Weight

55 kg [121 Ibs]

1-3

Page 13

1-2. Features

Equipment

Availability

Default

Built-in handset

Connection for external tel.

Base cabinet

KEY

Manual feed for thick originals

o o = Used

Monitor speaker

o x = Not used

Microphone

Speakerphone

x o

Remaining memory indicator (Function mode) o

Video Processing

Availability

Default

Features

Contrast (Lighten, Normal, Darken)

See Note 1.

Resolution (Std, Dtl, Super Fine)

Halftone

MTF (selectable by service)

Reduction - A3 to A4

- A3 to B4

- B4 to A4

Smoothing (rx) - 200 x 100 to 400 x 400

o o

- 200 x 200 to 400 x 400

o o

1-4

Page 14

Communication Features -

Availability

Default

Automatic

Scanning and storing during tx or rx

Redialling

Four redials

G2, G3 compatibility

Automatic fallback o

Confidential/substitute reception

Confidential: Not used in W. Germany

Page retransmission from memory

Communication Features -

Availability

Default

User Selectable

Auto/Manual reception

On hook dial

Speed Dial

2,000

Quick Dial Keys

Keystroke programs (See Note 2)

Groups

- max no. of addresses/group

200

- max no. of full tel nos. in all groups

1,020

Alternative destination

(with Quick and Speed Dial only)

Department code

Batch numbering

MMR/EFC disabling option

ECM disabling option

o (Not available in machines from factory for W. Germany)

Turnaround polling

Continued on the next page

1-5

Page 15

Communication Features -

Availability

Default

User Selectable (continued)

Auto-reduction override option

Immediate redial

Auto-answer delay time

Hold

Voice Request

Automatic Voice Message

Not used in W. Germany

Communication Features -

Availability

Default

Service Selectable

Closed network

o x

MV1200 compatibility

Short preamble

o x

Well log (tx)

o x

Protection against bad connections

EFC

Tx - on, Rx - on

PSTN access through PBX

o x

Polling ID code security

ECM

Operator restriction by department code

Resol’n stepdown override option

Conf’l password override option

1-6

Page 16

Special Communication

Availability

Default

Features

Transmission from memory

- immediate

- send later

- max no. of addresses/file

200

- max no. of files

500

- max no. of addresses over all files

1,020

See Note 3 (p. 1-13).

Send Later

Confidential Transmission

Not used in W. Germany

- immediate

Not used in W. Germany

- send later

Not used in W. Germany

- broadcasting

Not used in W. Germany

- remote password override

Not used in W. Germany

Transfer Request

Not used in W. Germany

- max no. of broadcasters

200

Not used in W. Germany

- max no. of end receivers

Not used in W. Germany

- stored ID override

- from memory

- 1 day/1 polling memory duration option

1 day

Continued on the next page

1-7

Page 17

Special Communication

Availability

Default

Features (Continued)

Polling Reception

- free/secured option

- stored ID override

- poll later: max no. of files

500

: max addresses/file

200

: max addresses overall

1,020 See Note 3 (p. 1-13).

Batch transmission

Forwarding

Transmission deadline

Notify

Other Features

Availability

Default

Multicopy: max 99 copies/original

Copy mode

User function keys

See Note 2.

Dialled tel. number check

Auto note

A3-width transmission

LCD brightness adjustment

Night timer

Printing out a memory file

1-8

Page 18

Reports - Automatic

Availability

Default

Journal (optional)

o o

Charge Control Report

W. Germany/Italy: o, Others: x

Tx Result Report (optional)

o o

Error Report (optional)

o x

Transfer Result Report

Not used in W. Germany

Mode Change Report

W. Germany: o, Others: x

Polling File List

Memory Report (optional)

Power Failure Report

Polling Result Report (optional)

o o

Polling Reserve Report (optional)

o o

Polling Clear Report (optional)

o o

Reports - User

Availability

Default

Journal

Charge Control Report

W. Germany/Italy: o, Others: x

Telephone List (includes Group List)

Polling File List

SAF File List

User Function List

Department Code List

Transmission Status Report

Program List

1-9

Page 19

Reports - Service

Availability

Default

Group 3 Protocol Dump Lists

Auto Service Call

System Parameter List

RAM Address Dump

Hard Disk Dump

Handshake Logging Dump

(For G3CCU and SPU)

Error Code Logging Dump

Transmission Status Report

System Data List

Service Monitor Report

User Programming

Availability

Default

Clock

Auto/Manual Rx setting

Auto

Tx/Rx page counter display

Sheet feed counter display

Batch number on/off

Department code on/off

Speaker volume adjustment

Continued on the next page

1-10

Page 20

User Programming

Availability

Default

(Continued)

Automatic Voice Message recording

Automatic Voice Message playback

Automatic Voice Message on/off

o o

Quick Dial/Group programming

Polling ID code

RTI/TTI/CSl

See Note 4.

RTI #2, TTl #2

Direct entry of labels and identifiers

Changing the contents of a file

Polling file clearance

Memory file clearance

Own telephone number

Telephone line type (See Note 4.)

U. K.: o, Others: x

Pulse

TTl on/off

o o

ECM on/off

Substitute reception on/off

Forwarding

Stamp on/off

Password

Rx mode switching timer

Master unit counter reset

Keystroke programs

ECM on/off is not available in machines shipped for W. Germany. It can be made available by bit switch adjustment.

1-11

Page 21

Service Mode and

Availability

Default

System Tests

Dedicated Tx Parameters

Printout of all memory files

Bit switches

RAM rewriting - to local fax only

Error code display

Printer status display

Counter check and rewrite

Chequered mark on 1st page on/off

Number of copies per printout

Rx fax printout in reverse page order

o x

Serial number programming

NCU parameters

Modem and DTMF tone tests

Operation panel test

Fluorescent lamp lighting

Back-to-back test

RAM tests

Hard disk tests and maintenance

SPU tests

DCR tests

SPU reset

Printer test patterns

Maximum address limitation

ADF/printer mechanism tests

1-12

Page 22

Notes

Contrast can also be selected in halftone mode. The keystroke programs are stored in Quick Dial Keys, so the no. of programmed Quick Dial Keys

plus the no. of programs plus the number of user function keys programmed as Quick Dial Keys cannot exceed 50 (user function keys can also be stored as Quick Dial Keys if more than 5 keys are needed).

The number of addresses programmed for polling reception and for memory transmission, when combined, cannot exceed 1,020.

CSI is a service function in W. Germany. machines for the U.S.A. and the U. K..

Telephone line type selection is a service mode in all except

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Page 23

1-3. Installation Requirements

1-3-1. Environment

Temperature range: 17 to 28 degrees C [63 to 82 degrees F] Humidity range: 40 to 70 %Rh - no condensation Ventilation: Room air should turn over at least three times per Ambient dust: Less than 0.15 mg/m3 [4 x 10¯³ oz/yd3] Avoid placing the machine where it will be exposed to corrosive gases.

Place the machine on a strong and level base. Place the machine where it will be:

• Not subject to direct sunlight

• Not subject to strong vibration

• Condensation free

• Away from other electronic equipment, to avoid interference

• Away from heaters and air conditioners, to avoid sudden temperature changes.

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Page 24

1-3-2. Minimum Space Requirements

1-15

Page 25

1-3-3. Power Requirements

Voltage

• 220 Vac + 22/-33 V, or 240 Vac + 24/-36 V, 50/60 Hz, capable of supplying more than 10 A

Power Outlet

• Must be properly grounded

• If possible, do not connect other equipment to the same outlet.

• Insert the plug securely.

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Page 26

Remove the packing clips from the carton. Remove the two cushion blocks.

Take the accessories box and the machine out of the carton.

Open the vinyl envelope and take out the machine.

Peel off the packing tapes from the outside of the

machine.

Inside the machine, remove the packing tapes from the development unit, registration roller, jam removal lever (lower cassette), and the upper and lower paper lift arms.

Open the lower front cover and remove the cushion

block from inside the lower cassette.

Place the machine on a table.

Caution: The table must be horizontally level within 2

degrees.

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Page 27

1-5. Accessory Check List

Open the accessories box and check that the following items are present.

1. Vinyl Gloves

2. Plastic Bag

3. Toner Cartridges

4. Cleaning Pad

5. Cassettes (upper and lower)

6. Paper Size Actuators

7. Paper Size Decals

8. Sub-document Table

9. Document Tray

10. Copy Tray

11. Quick Dial Labels

12. User Function Key Cards

13. User Function Label

14. Speed Dial Address Decal

15. Operator’s Manual

16. Stamp Ink

17. Pack of Paper

18. Power Cord

19. Master Unit

20. NECR

21. Scanner Pick-up Roller

22. Microphone

1 set 1 2 1

2 6 2 sets 1

1 2 2

1 5 pcs

1 1 1 1 1

1-18

Page 28

1-18a

Page 29

1-6. Installation Procedure

1-6-1. Master Unit

Remove the three plastic wedges from the master unit. Caution: Do not remove the green plastic cover.

Open the upper unit and insert the master unit into the

machine with the green plastic cover facing out. Take off the green plastic cover.

Note: Do not touch the master belt surface (purple

sheet), and do not expose it to direct sunlight or bright light.

Close the upper unit.

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Page 30

1-6-2. Toner

1. Open the right cover.

2. Shake a toner cartridge well.

3. Remove the cartridge crank from the cartridge.

4. Set the pins on the toner cartridge into the slots on the development unit.

5. Rotate the cartridge up until it snaps into position.

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Page 31

Fit the cartridge crank (or winding lever) onto the pin

on the bottom left of the cartridge. Turn the crank (or winding lever) clockwise to strip off

the cartridge seal, until you see the yellow band. Then

remove the cartridge crank (or winding lever). CAUTION:

If the yellow band is not showing, the plastic strip could become caught in the toner mixing mechanism, leading to machine damage.

Remove the empty toner cartridge and install another (refer to steps 2 to 7). Place the empty cartridge in the

disposal bag.

Note: When adding toner during normal operation,

only one cartridge should be replaced.

Close the right cover.

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Page 32

1-6-3. Cassettes

Remove the tape from the trays in the upper and lower

cassettes. Put some copy paper in the cassettes, attach the cas-

sette top covers, and install the cassettes. Note: The cassettes are set up for Letter-size paper. If

the user wishes to use a different paper-size than this, modify the cassette(s) as follows.

Move the rear and side fences to the appropriate positions.

Attach the appropriate paper size decal to the tray.

Change the paper size actuator to the appropriate

one. Add paper. Attach the top cover.

Install the cassette.

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1-6-4. Telephone

1. If you connect a telephone to the rear of the machine, make sure that the type of dialling signal generated by the telephone matches the type of signal that the local exchange accepts (pulse or tone dialing).

1-6-5. Cleaning Pad

Open the copy exit cover. Install the cleaning pad (4 screws). Close the copy exit cover.

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Page 34

1-6-6. Other Components

Attach the function label.

2. Attach the copy tray.

3. Attach the document tray.

1-6-7. Power Connection

Connect the power cord to a supply of the type specified on page 1-16.

Voltage must not fluctuate more than the limits

specified on page 1-16. Make sure that the plug is firmly inserted into the out-

let.

A dedicated circuit is recommended.

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Page 35

1-6-8. Hard Disk Initialization

1. Switch the main power on. If an error message is displayed at this time, there is a

problem with the hard disk. See page 5-70 (Power-up Error Codes).

2. Within 3 seconds of switching the power on, press

Function, then *, then #. An error message is displayed. However, there is no problem unless an error code is displayed in the central line of the LCD. If an error message is displayed at this time, there is a problem with the hard disk. See page 5-70 (Power-up Error Codes).

3. Press Function, then *, then # once more.

4. The hard disk troubleshooting menu is displayed.

Press 8 then Yes.

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Page 36

5. When ENTER PASSWORD is displayed, enter 1988, then press Yes.

6. When “Initialize System? Y/N” is displayed, press Yes.

7. Enter the bad spot information listed on the decal inside the lower front cover. The format of data on the label is shown in the following example:

CYL HD BYTE 319

1 8132 In the above example, press 31918132. Press the down arrow on the scroll key to enter the next bad spot. If there are no more bad spots, press Yes.

Note: Bad spots that develop after shipment from the factory and during machine use are automat-

ically discovered and stored in the system RAM when the following conditions occur. Such

areas will be avoided when storing messages and parameters to the disk.

• During formatting, either at installation or at any other time

• During use, if an error occurs, the machine will avoid the area of the disk that caused the error. In this case, the memory capacity display will read less than 100%, even if there are no fax messages on the hard disk.

8. “Initialize System Y/N’ is displayed again. Press Yes to format the hard disk.

9. After formatting, the machine automatically enters initial programming mode. After doing the initial programming (see section 1-7), press Function to return the machine to standby.

10. Program the CSI (section 1-7-8), telephone line type (section 1-7-10), charge control parameters (section 1-8), serial number (section 2-3-10) and the service station telephone number (section 2-3-6).

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1-7. Initial Programming

After installation, the following items should be programmed. They can all be programmed by the user. They can all be programmed in sequence by using Function 81. In this manual, each individual procedure will be explained.

1-7-1. Country Code - Function 81

Program the international dial access code then the country code.

Make sure that the machine is in standby mode. Press Function, then enter 80, then enter 2222. Enter 81. Enter the international dial access code then the country code. For example, enter 00144 (Internation-

al code

= 001, country code = 44). To correct a mistake, press Clear (erases the last digit or the cursor digit), or No (erases the entire code).

Press Yes to store the displayed codes, then press Function to return the machine to standby mode.

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1-7-2. Fax Terminal’s Telephone Number - Function 81

If this number is not programmed, Transfer Request is impossible.

Make sure that the machine is in standby mode. Press Function, then enter 80, then enter 2222. Enter 81, then press Yes. Enter the fax terminal’s telephone number. Place a pause after the area code, using the Pause key.

To correct a mistake, press Clear (erases the last digit or the cursor digit), or No (erases the entire number).

Press Yes to store the displayed number, then press Function to return the machine to standby mode.

1-7-3. Transfer Station Number - Function 81

If this machine will be used as the first stage in a two-step transfer operation, the number of the terminal acting as the second stage must be stored here. This function is only used in Group 4 communications.

Make sure that the machine is in standby mode. Press Function, then enter 80, then enter 2222. Enter 81, then press Yes twice.

Enter the transfer station number. To correct a mistake, press Clear (erases the last digit or the cursor digit), or No (erases the entire number).

Press Yes to store the displayed number, then press Function to return the machine to standby mode.

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1-7-4. Polling ID Code - Function 82

This four-digit code is necessary for secured polling, closed network communication, and transfer re-

quest. All terminals in these types of communications must decide on the same ID code or the communication will fail.

1. Make sure that the machine is in standby mode.

2. Press Function, then enter 80, then enter 2222.

3. Enter 82.

4. Enter the code. Do not use 0000 or FFFF.

5. Press Yes to store the displayed code, then press Function to return the machine to standby mode.

1-7-5. Confidential ID Code - Function 83

This ID code is used to print confidential messages stored on the hard disk. This function is not used in W. Germany.

1. Make sure that the machine is in standby mode.

2. Press Function, then enter 80, then enter 2222.

3. Enter 83.

4. Enter the code.

5. Press Yes to store the displayed code, then press Function to return the machine to standby mode.

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1-7-6. RTI #1 and RTI #2 - Function 84

The RTI (Remote Terminal Identification) identifies your terminal at the other end. It is displayed on the operation panel at the other end during communication. RTI #1 will normally be used. However, when you program a number as a Speed Dial or Quick Dial, you can select either RTI #1 or RTI #2 for use

when sending to that terminal. Note that if RTI #1 is selected, TTI #1 will also be used, and if RTI #2 is

selected, TTl #2 will be used. Each RTI can have up to 20 characters.

Make sure that the machine is in standby mode.

Press Function, then enter 80, then enter 2222. Enter 84. Type in RTI #1. For numbers use the ten-key pad. For letters and punctuation marks, use the Quick

Dial keys. For a space, use Quick Dial 27. To correct a mistake, press Clear (erases the last letter or the cursor letter), or No (erases the entire name).

Press Yes to store the displayed RTI. Type in RTI #2 in the same way, then press Yes to store it.

Press Function to return the machine to standby mode.

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1-7-7. TTI #1 and TTl #2 - Function 85

The TTl (Transmit Terminal Identification) is another label which identifies you at the other end. It is

printed at the other end on the top line of each page that you send. Each TTl can have up to 32 charac-

ters.

1. Make sure that the machine is in standby mode.

2. Press Function, then enter 80, then enter 2222, then enter 85.

3. Either:

•

If RTI #1 can be easily added to or edited to make the TTl #1, then press 2. (Then, if TTl #1 is the

same as RTI #1, press Yes and go to step 5.) To edit RTI #1, press 1 then go to step 4.

•

To enter a TTl, press 1 and go to step 4.

4. Enter TTl #1 as explained for RTI #1 (page 1-30). Then press Yes twice to store it.

5. Repeat steps 3 and 4 for TTI #2.

6. Press Function to return the machine to standby mode.

1-7-8. CSI - Function 86 (W. Germany: Service Function 11)

In W. Germany, this is service function 11. The CSI (Called Subscriber Identification) is used instead of

the RTI when the machine communicates with another maker’s facsimile terminal.

1. Make sure that the machine is in standby mode.

2. W. Germany: Enter the service mode as shown on page 2-18, then enter 11. Other areas: Press Function, then enter 80, then enter 2222 then 86.

3. Enter the CSI. It is best to use the fax machine’s telephone number. To correct a mistake, press Clear (erases the last digit), or No (erases the entire CSI).

4. Press Yes to store the displayed CSI, then press Function to return the machine to standby mode.

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1-7-9. Date and Time - Function 87

1. Make sure that the machine is in standby mode.

2. Press Function, then enter 80, then enter 2222.

3. Enter 87.

4. Use the left and right arrows of the scroll key to highlight the parts of the display that need changing, and type in the new values at the ten key pad. For the month, press the down arrow on the scroll key until the correct month appears. The time is typed in using the 24 hour format.

5. Press Yes to store the displayed date and time, then press Function to return the machine to standby mode.

1-7-10. Telephone Line Type - Service Function 12 (U. K.: User Function 88)

This must match the dialling method accepted by the local exchange, or the machine will not be able to dial.

1. Make sure that the machine is in standby mode.

2. U.K. and U. S.A.: Press Function, enter 80, then 2222, then 88. Other areas: Enter the service mode as shown on page 2-18, then enter 12.

3. Use the left and right arrows of the scroll key to highlight the required setting.

4. Press Function to store the displayed setting and return the machine to standby mode.

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1-7-11. Reception Mode - Function 88

Select either Automatic Reception (the machine receives fax messages automatically without intervention

by the user) or Manual Reception (the user must be present by the machine when a fax message comes

in).

1-7-12.

1-7-13.

Make sure that the machine is in standby mode. Press Function, then enter 80, then enter 2222. Enter 88, then press Yes. Use the left and right arrows of the scroll key to highlight the required setting. Press Function to store the displayed setting and return the machine to standby mode.

Service Station Number - Service Function 04

Make sure that the machine is in standby mode. Enter the service mode as shown on page 2-18, then enter 04. Type in the service station telephone number. Press Yes to store the number. Type in the second service station number. Press Yes to store the number.

Press Function to return to standby mode.

Serial Number Programming - Service Function 08

Make sure that the machine is in standby mode. Enter the service mode as shown on page 2-18, then enter 08. Type in the serial number. Press Yes to store the number. Press Function to return to standby mode.

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1-8. Charge Control Parameter Programming

Using charge control, the user can check the cost of each call made with the machine. Charge control is only available on numbers that have been stored using Quick Dial, Speed Dial, Speed Dial # 1, or Speed Dial # 2, and is controlled using option 7 of the option menu for Quick/Speed Dial programming.

Using option 7, the user selects the time per unit cost for a particular charge period (see Charge Control Codes, M to P, below); the user selects the correct value for the address from a menu of values stored by the

service technician. Figures for West Germany and Italy have been programmed in the software. For other areas, a service tech-

nician must enter the following values in advance:

• Number of periods in the day having different rates (maximum 4 charge periods)

• Number of zones, in which the charge varies with distance (maximum 7 charge zones)

• Basic charge unit

• The charge periods

• The time per basic charge unit for each zone, during each period

The procedure is as follows.

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 03 at the ten-key pad.

3. When the RAM menu is displayed, press 9. A table of 80 two-digit codes is displayed. An example is shown below.

0207 302E 3233 2044 4D00 FFFF 0800 1800

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Only two rows (16 codes) are visible at once. More rows in the charge control table can be seen by pressing the down arrow on the cursor key.

Press the left and right arrows on the cursor key to highlight the number to be changed. Type in any changes as required. The meanings of the codes are explained after this procedure.

Press Yes when all numbers have been entered. Press Function if all service mode operations have been finished.

Charge Control Codes

To illustrate how to program the charge control parameters, let us represent the table of codes in the following manner. Remember that only two rows are visible at once. Following this explanation, an example will be

given.

EF GH

KL MN

ab cd

op qr

A: This shows the number of different charge periods in the day. For example, if there are only two, enter 02.

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Page 46

B: This shows the number of charge zones. For example, if there are seven zones, enter 07. C to L: These 10 ASCII codes show the basic charge unit. A table of ASCII codes follows at the end of this

section. For example, to enter ’0.23 DM’ (0.23 German marks), enter 30 2E 32 33 20 44 4D 00 FF FF. ’00’ is entered at the end, after the ’M’ in the example, and ’FF’ is added to make the total up to 10 ASCII codes.

M to X: These show the charge periods. Up to four periods can be used. Enter all the periods except one; the missing one is deduced from the three entered periods. For example, if there are two periods, one from 08:00 to 18:00, and the other from 18:00 to 08:00, enter 08 00 18 00 in M, N, O, P, then enter 00 in codes Q to X. The machine will assume that there is another period from 18:00 to 08:00 to fill up the 24 hour day.

Note: When the customer enters the time per basic charge unit for a destination with Quick/Speed Dial

option 7, the choices displayed will be based on the period entered in codes M to P. Therefore, in most cases, this should represent the peak rate, or the period in which the machine is most often used. Consult the user about which period to enter here.

The rest of the

codes are a table of times allowed per basic charge unit, for each zone, and for each period.

The column YZ

uv shows the times allowed for calling during the period programmed in codes M to P, for

up to 7 zones. These are the values from which the user selects using Quick/Speed Dial option 7.

The column ab to

wx shows the times per charge unit during the period programmed in codes Q to T, for up

to 7 zones. However, if there are only two charge periods, this column will show the times for the period

deduced

by the

machine

to fill up the 24 hour day.

The column cd to yz shows the times per charge unit during the period programmed in codes U to X, for up

7 zones. However, if there are only three charge periods, this column will show the times for the period

deduced

the machine to

fill up the 24 hour day.

The column ef to shows the times per charge unit during the fourth period, which is deduced by the

machine from the other three periods. If there are less than four charge periods, this column is all blank. The codes are programmed as shown in the following examples: if the value is 3.8 seconds, enter 00 38; if the value is 12 seconds, enter 01 20; if the value is 480 seconds, enter 48 00. Any codes that do not need to be

programmed must contain FF.

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Example

Number of charge periods: 2

Number of charge zones: 7

Basic charge unit: 0.23 DM (Deutschmarks)

Charge periods: (1) 08:00 to 18:00, (2) 18:00 to 08:00 Times allowed (seconds) in charge period 1 for each zone: 3.8, 10.7, 12, 12, 20, 45, 480 Times allowed (seconds) in charge period 2 for each zone: 3.8, 10.7, 16, 38.6, 38.6, 67.5, 720 The user wishes to see the times allowed for charge period 1 when programming Quick/Speed Dial.

Program the table as follows.

0207

302E

3233 2044

4D00

FFFF

0800

1800

0000

4800 7200

FFFF FFFF

0450

0675 FFFF

FFFF

0200

0386 FFFF

FFFF

0120

0386 FFFF FFFF

0120

0160

FFFF

0107

FFFF

0038

0038 FFFF

FFFF

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Page 48

ASCII Codes Do not use other codes than listed here, or Japanese characters will appear.

Symbol

Code Symbol

Code Symbol Code

Symbol

Code

Space

0 30

3 33 C 43

6 36

(

)

9 39

49 Y

[

Comma

Yen

]

Full stop

Inverted v

—

Page 49

1-9. Transporting the Machine

When moving the machine to a new location, it is important to move the hard disk read/write head back to its

shipping position. Do the following procedure.

Press Function, then enter 80 at the ten-key pad. Enter 1988 then press Yes. Enter 18 at the ten-key pad. The head moves to the shipping position. The display indicates “Please Power Off”. Switch off the power. Do not switch on again until the

machine is in its new location. When the power is switched back on, the head will automatically move away from the shipping position.

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Page 50

SECTION 2

PROGRAMMING, TESTING,

Page 51

SECTION 2. PROGRAMMING, TESTING, AND PRINTING REPORTS

2-1. Operation Panel . . . . . . . . . . 2-1

2-2. User Level Programming . . . . . . . 2-5

2-2-1. Function List . . . . . . . . . . . 2-5

2-2-2. Others . . . . . . . . . . . . . 2-13

1. Multicopy Mode . . . . . . . . . . 2-13

2. Keystroke Programs . . . . . . . . 2-13

2-3. Service Level Functions . . . . . . . 2-14

2-3-1. Function List . . . . . . . . . . . 2-14

2-3-2. Entering and Exiting Service Mode . . 2-18

2-3-3. Bit Switches - Function 01 . . . . . . 2-19

2-3-4. CCU - Function 02 . . . . . . . . 2-20

1. G3 CCU Test Mode . . . . . . . . . 2-20

2. G3 Dump List 1 . . . . . . . . . . 2-22

3. G3 Dump List 2 . . . . . . . . . . 2-22

4. NCU Parameter Programming . . . . 2-23

2-3-5. RAM - Function 03 . . . . . . . . 2-24

1. RAM Read/Write . . . . . . . . . . 2-24

2. Memory Dump List . . . . . . . . . 2-25

3. Hard Disk Dump . . . . . . . . . . 2-26

4. G3 CCU Handshake Logging Dump List

2-27

5. SPU Handshake Logging Dump List . . 2-27

6. Error Code Logging Dump List . . . . 2-28

7. Multicopy . . . . . . . . . . . . 2-28

8. Counter Check . . . . . . . . . . 2-29

9. Charge Control . . . . . . . . . . 2-29

2-3-6. Service Station Number - Function 04 . 2-30

2-3-7. Counter Check - Function 05 . . . . 2-30

2-3-8. Service Monitor Report Printing -

Function 06 . . . . . . . . . . . . 2-31

2-3-9. Parameter List Printing - Function 07 . . 2-31 2-3-10. Serial Number Programming -

Function 08 . . . . . . . . . . . 2-32

2-3-11. Tests - Function 09 . . . . . . . . 2-32

1. Printer Tests . . . . . . . . . . . . 2-32

2. Fluorescent Lamp Lighting . . . . . . 2-33

3. SPU Reset . . . . . . . . . . . . . 2-34

4. Operation Panel Test . . . . . . . . . 2-34

5. RAM Test . . . . . . . . . . . . . 2-35

6. DCR Test . . . . . . . . . . . . . 2-36

7. ADF Mechanism Test . . . . . . . . 2-36

8. SPU Test Menu . . . . . . . . . . . 2-37

9. Hard Disk Test . . . . . . . . . . . 2-37

2-3-12. Printer Status - Function 14 . . . . . 2-38

2-3-13. Transmission Status Report -

Function 15 . . . . . . . . . . . 2-40

2-3-14. G4 CCU Parameters - Function 16 . . 2-42

2-3-15. System Data List - Function 17 . . . . 2-42

2-3-16. Hard Disk Shipping Position -

Function 18 . . . . . . . . . . . 2-42

2-3-17. Dedicated Transmission Parameters . . 2-43

2-3-18. Back to Back Test . . . . . . . . . 2-46

2-3-19. Machine Reset . . . . . . . . . . 2-46

Page 52

2-4. Bit Switches . . . . . . . . . . . . 2-47

1. SCU - Factory Settings . . . . . . . . 2-47

2. SCU - Bit Switch Tables . . . . . . . . 2-49

3. G3 CCU - Factory Settings . . . . . . . 2-85

4. G3 CCU - Bit Switch Tables . . . . . . . 2-87

2-5. NCU Parameters . . . . . . . . . . 2-112

2-6. Useful RAM Addresses . . . . . . . 2-115

Redialling . . . . . . . . . . . . . . 2-115

Charge Control Parameters . . . . . . . 2-115

Charge Control Report Printout Date . . . . 2-116

Page 53

2-1. Operation Panel

2-1

Page 54

1. Indicators

Transmitting Indicator

Lights when the machine is sending a fax message. Receiving Indicator

Lights when the machine is receiving a fax message. Storing Indicator

Lights when the machine is storing a fax message to the hard disk.

Confidential File Indicator

Lights when a confidential message has been received. Receive File Indicator

Lights when a message was received but could not be printed because the printer was out of order (copy jam, no toner, or no paper).

Memory Full Indicator

Blinks when the remaining memory space falls below

5%, and lights when there is no more space on the hard

disk.

Line Fail Indicator

Blinks when transmission fails.

Call Service Indicator

Blinks when the machine diagnostics detect a problem that requires service.

Clear Original Indicator Blinks when a document has jammed in the scanner.

Clear Copy Indicator Blinks when paper has jammed in the printer.

Add Paper 1 Indicator Blinks when the upper cassette is almost empty, and lights when it is empty.

Add Paper 2 Indicator

Blinks when the lower cassette is almost empty, and

lights when it is empty. Add Toner Indicator

Blinks when the toner cartridge is almost empty, and

lights when it is empty.

Toner Collection Indicator

Blinks when the toner collection tank is almost full, and

lights when it is full.

Close Cover Indicator Blinks when a cover is open.

Replace Master Indicator Blinks when it is time to replace the master unit.

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Page 55

2. Character Display Displays prompts, status, warnings, and selected modes.

3. Power Indicator Lights when the power switch is on and when power is supplied to the machine.

4. User Function Keys Each of these keys (except F6) can be programmed to execute a function or option during programming or communication. Note that F6 is only used with keystroke

programs.

5. Function Key Press this key to use one of the user or service program-

ming functions, or to return the machine to standby during programming.

6. Yes/No Keys Use these to answer questions on the character display.

7. Scroll Key

When an arrow is displayed on the character display,

use this key to access the options, items, or functions indicated by this arrow. Also use it to shift the cursor when programming or editing an item on the display.

8. Selector Keys Digital and Analog Indicators and Key

When dialling, press this key to light the indicator that corresponds with the type of network that will be used for dialling. The Digital setting is only available if you have installed the optional G4 interface.

Halftone Indicator and Key If you are transmitting a photograph, press the key to

light the Halftone indicator.

Contrast Indicators and Key

The indicator that is lit shows the contrast that is now

selected. Press the key if you wish to change the setting. Resolution Indicators and Key

The indicator that is lit shows the resolution that is now

selected. Press the key if you wish to change the setting. Memory Indicator and Key

If the indicator is lit, the document will be stored to the hard disk before it is transmitted. If it is not lit, the document will be sent immediately, without being stored. Press the key if you wish to change the setting.

Copy Key Press this key to copy the page(s) now in the feeder. You can do this to check whether your contrast, resolution, and halftone settings are appropriate.

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9. Quick Dial Keys You can program each of these to dial a number, a

group of numbers, or enter a sequence of numbers and settings, with just one touch. You can also use these keys to enter and edit labels, such as the RTI, TTl, and CSI.

10. Keys Speed Dial Key

Press this when you wish to dial using a Speed Dial Code.

Voice Request/On Hook Dial Indicator and Key Press this key during fax communication if you wish to talk to the person at the other end on the same call. Also, to make a phone call, press this key then dial on the ten-key pad. There is no need to pick up the handset during dialling.

Pause Key When entering a telephone number at the ten-key pad, press this key when you need to enter a pause.

Clear Key

This is used during programming to clear the last char-

acter entered, or to clear the character at the cursor, depending on the mode in use.

11. Ten-key Pad

Acts as a telephone keypad. Also used for entering

other numbers, such as Speed Dial Codes, depending on the mode in use.

12. Stop Key Press this to stop the machine during communication and return it to standby.

13. Start Key Press this to start transmission.

Redial Key

Press this key when you wish to redial the last number that was dialled.

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2-2. User Level Programming

2-2-1. Function List

To select a function, press the Function key, then enter the number at the ten key pad. The functions are explained very briefly below. For full details, see the Operator’s Manual.

Function Details

Function List

This displays a menu of functions 11 to 14.

Confidential Transmis-

Use this function to send a confidential message. This function is

sion

not used in W. Germany.

Secured Polling Trans-

Use polling transmission to store a message on the hard disk for

mission

another fax terminal to pick up. If this type of polling is used, the other end’s Polling ID code must be the same as this machine’s.

Free Polling Transmis-

This is like function 12, except that the Polling ID is not checked.

sion

Polling Reception

Use this function to pick up a fax message that has been stored

for polling transmission in another terminal.

Printing a confidential To print the message, enter the password then press Start. Note message that if the sender has over-ridden the machine’s confidential ID, the

message will not be printed. In this case, contact the sender. This function is not used in W. Germany.

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Function Details

40 41

Function List Changing the contents

of a stored memory file

Checking stored memory files

Displaying the remaining memory space

Forwarding a substitute reception

Forwarding a confidential reception

Displays a list of functions 41 to 45 Using this function, you can add or remove an address from a

memory or polling file, or change the time when the communication is scheduled to start, or you can delete the file altogether. You can also print out the contents of a message that has been stored for polling or memory transmission.

Use this to check whether the messages (and polling operations) stored in the memory have been transmitted successfully.

Use this to check how much space is remaining on the hard disk.

When printer supplies have run out, use this to send any non-confidential receptions on to another fax machine. Dial the number, then press Yes, then Start.

This is the same as for function 44, except that this is used for forwarding confidential messages. Before dialling the number, the confidential ID must be entered. This function is not used in W. Ger-

many.

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Function

Function List

Programming Speed Dial

Programming Quick

Dial Keys

Programming Groups

Labelling or Erasing a Keystroke Program

Details

Displays a list of functions 51 to 57. Enter the two-digit code that you wish to program, then press Yes.

Press the line selector key to select either Analog or Digital. Enter the number, then press Yes. Press Yes twice more then press No to start to enter another Speed Dial Code.

Press the key that you wish to program, then press Yes. The proce-

dure from this point is the same as for Speed Dial Codes.

Enter the group number that you wish to program, then press Yes.

Press the Quick Dial Key that you wish to store the group in (to

select this group during dialling, you will press this key). Type in a

label for the group, then press Yes. Press 1. Store numbers in the

group: first, select the line type (Analog or Digital), then enter the

number, then press Yes. Press Function when you have finished with the group.

Use this function to label or erase a keystroke program. Press the

key that contains the program. To label the program, press 1, type

in the label, then press Yes. To erase the program, press 2 then

Yes. To store a keystroke program, see page 2-13.

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Function Details

Programming the User

Keys F1 to F5 can be programmed as user function keys. F6 is not

Function Keys

programmable; it is used for storing keystroke programs. Quick Dial Keys can also be programmed as user function keys. Press the key that you wish to program, then press Yes. Enter the twodigit code that corresponds to the function that you wish to program into this key (see the Operator’s Manual for a full list of codes). Then press Yes.

Programming Speed

Enter the three-digit code (from 000 to 999) that you wish to pro-

Dial #1

gram. Then proceed as for Programming Speed Dial (Function 51).

Programming Speed Enter the three-digit code (from 000 to 899) that you wish to proDial #2

gram. Then proceed as for Programming Speed Dial (Function 51).

Function List Displays a list of functions 61 to 72

Printing the Journal The Journal contains information on the most recent communica-

tions. Press Start to print the Journal.

Printing the File List This report lists information on all files (polling and memory) still on Report

the hard disk. Press Start to print the report.

Printing the Depart- This report lists all department codes that have been programmed ment Code List with function 96.

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Function Details

Printing the Speed Dial This is a list of all telephone numbers stored as Speed Dial Codes. List

Printing the Quick Dial

This is a list of all telephone numbers stored as Quick Dial Keys.

List

Printing the Program This is a list of all the stored keystroke programs. List

Printing the Group List This is a list of all the groups.

Printing the Transmis- This shows information on selected stored memory or polling sion Status Report operations. You can either list information on a particular file, or

you can list information on all files stored under a particular department code. Use the scroll key to select the desired method, then type in the file number or department code. Then, press Start.

Printing the Speed Dial

This is a list of all telephone numbers stored as Speed Dial #1

#1 List

Codes.

Printing the Speed Dial This is a list of all telephone numbers stored as Speed Dial #2 #2 List

Codes.

Printing the User Func- This is a list of all the user function keys that have been tion Key List programmed.

Printing the Charge

This lists the calls made by the machine and the line charges.

Control Report

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Function

Details

Entering initial setting See page 1-27 for details. mode

Storing the country

See pages 1-27 and 1-28 for details. You can also use this function code, fax terminal’s as a starting point for running through all the initial settings. own telephone number, and transfer sta-

tion number

Programming the poll-

See page 1-29 for details. ing ID code

Programming the con- See page 1-29 for details. This function is not used in W. Germany.

fidential ID code

Programming the RTI See page 1-30 for details. #1 and RTI #2

Programming the TTl See page 1-31 for details. #1 and TTI #2

Programming the CSI

See page 1-31 for details. This function is a service mode in W. Germany.

Programming the date

See page 1-32 for details.

and time

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Function

Details

Programming the reception mode and

telephone line type

Programming the

heater on/off timer

Switching the heater on/off

Adjusting the speaker volume

Programming department codes

See page 1-33 for details.

This timer controls the on/off timing of the fusing lamp. The user can keep the fusing lamp off when absent; received faxes will be

kept on the hard disk. The timer can be programmed differently for each day of the week. Type in the required on and off times for each day. Press # to change from AM to PM, or from PM to AM.

Press the up arrow on the scroll key to change the day.

After entering this mode, the status of the fusing lamp is changed. This can be used to switch the fusing lamp on to print an urgent message in the middle of the night. If the printer is idle for five

minutes at any time after using Function 94 to switch the lamp on,

the lamp switches off automatically, or the user can use Function

94 to switch the fusing lamp back off again. First adjust the transmission mode monitor - use the left and right

arrows of the scroll key to adjust the volume, and to check the volume, press Start. Press Yes to store the volume. Then repeat the procedure for the voice message monitor.

Enter the department code that you wish to register, then press

Yes. Type in the department name, then press Yes.

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Function Details

Checking the counters

Storing the voice message, playing back the voice message, and switching voice message on/off

Master belt rotation counter reset

The tx, rx, scan, and print counters are displayed. Press Function after viewing the counters.

To store a voice message, press 1, pick up the handset, press

Start, and speak. Press Stop when you have finished. To play back

the voice message, press 2. The current on/off setting is high-

lighted on the bottom right of the screen. To change the setting,

press 3.

After installing a new master belt, use this function. Press Yes then

Function to reset the counter.

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2-2-2. Others

1. Multicopy Mode You can use the machine to make up to 99 copies of an original. Place the document in the feeder, press Copy, type in the number of copies that you need, use the scroll key

to select the required copy paper size, then press Start.

2. Keystroke Programs If the user regularly transmits to or polls a particular destination or set of destinations using the same fea-

tures, a lot of repetitive keypad operation can be saved by storing the settings as a keystroke program.

Place a sheet of paper in the feeder (unless you are making a polling reception program). Press F6. Press the key that you wish to store the program in. Select all required settihgs (such as contrast), features (such as Send Later), options (such as ID Trans-

mission), and destinations. Press Start. Press F6 to store the program (or press Stop if there was an error). Remove the paper from the feeder.

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2-3. Service Level Functions

2-3-1. Function List

Function

Details

Bit Switches

Use this function to change a bit switch setting. See page 2-19.

CCU

0: G3 test - Use this to test tone generation. See page 2-20. 1: G3 dump 1 - Use this to print a protocol dump list for communication troubleshooting. Forward the printout to Ricoh Technical Services for assistance. See page 2-22. 2: G3 dump 2 - Use this to print a table of recent software commands. Send this list to Ricoh Technical Services if there is a communication problem. See page 2-22. 3: NCU data - Use this to adjust NCU parameters for ringing detection and auto-dialling. See page 2-23.

RAM

0: RAM read/write - Use this to display the contents of a RAM address, and to change the data if necessary. This function cannot be used to rewrite remote terminal RAM. See page 2-24. 1: Memory dump - Use this to print a table of RAM address contents. See page 2-25. 2: Hard disk dump - This function is intended to help find problems with missing files. With the help of Ricoh Technical Services, use it to print the contents of a hard disk sector in hex code. This function is unlikely to be practical in the field. See p. 2-26.

Continued on the next page

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Function Details

RAM (continued)

3: G3 CCU Handshake List - Use this to print a table of software commands that recently passed between the SCU and the G3 CCU. Send this list to Ricoh Technical Services if there is an unsolvable hardware or communication problem. See page 2-27. 4: SPU Handshake List - Use this to print a table of software commands that recently passed between the SCU and the SPU. Send this list to Ricoh Technical Services if there is an unsolvable hardware problem. See page 2-27. 5: Error Code Logging - Send this list to Ricoh Technical Services if the machine is defective and cannot be repaired. See page 2-28. 6: Multicopy - Use this to determine how many copies of each received page is printed. See page 2-28. Bit 1 of SCU bit switch 18 must be set to 1 for this feature to work. 7: Counter Check - Use this to check and/or alter the Toner End, Toner Full, and Master counters. See page 2-29. 9: Charge Control - Use this to enter charge control parameters.

See section 1-8.

Service Station Number

Counter Check

Service Monitor Report

Use this to program the service station number. The machine automatically calls this number when there is an Auto Service Call condition. See page 2-30.

Use this to check and/or alter the Scan, Print, Tx, and Rx counters. See page 2-30.

This report lists the most recent error codes and gives information on the most recent communications that experienced errors. See page 2-31.

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Function

Details

Parameter List

This report lists information such as bit switch settings and current counter values. See page 2-31.

Serial Number

Use this to program the machine’s serial number. This number is used by the Auto Service Call administration system. See page 2-

32.

Tests

0: Printer test patterns. See page 2-32. 1: Scanner - 0: Fluorescent lamp lighting. See page 2-33.

- 1: SPU Reset - Use this to reset the machine after clearing an Auto Service Call condition. See p. 2-34

2: Operation panel test - Use this to check the operation of the operation panel LEDs. See page 2-34. 3: RAM test - Use this to test the function of the various RAM chips inside the machine. See page 2-35. Note that the tested RAM will be cleared. 4: DCR test - Use this to test the function of the data compression/reconstruction chips on the SCU. This function does not test

the DCR chip on the VPU. See page 2-36.

5: ADF mechanism test - See page 2-36. 6: SPU tests - There are three tests to check motor operation, master home position detection, and charge corona operation. See page 2-37. 7: Hard disk tests - Factory use only. Do not use.

Not used

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Function Details

13 14

16 17

Programming the CSI Telephone line type

selection Not used

Printer Status

Transmission Status

Report

G4 CCU Parameters System Data List

Set Hard Disk to Shipping Position

W. Germany only.

See page 1-32 for details.

Use this to display the most recent printer error messages. See page 2-38.

This report is similar to the user report of the same name, except

that in the service mode, it lists the status of all files on the hard

disk. See page 2-40. See the service manual for the Group 4 interface kit. This report contains software data. Pass this report to Ricoh Tech-

nical Services if the machine malfunctions. See page 2-42.

If the machine is to be moved to a new location, do this function to move the hard disk head to the shipping position. See page 1-39.

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2-3-2. Entering and Exiting Service Mode

ENTERING SERVICE MODE

Do the following procedure.

1. Make sure that JP19 is installed on the G3 NCU board.

2. Press Function then enter 80 at the keypad.

3. Enter 1988.

4. Press Yes.

Page 1 of the service mode menu is now displayed.

EXITING SERVICE MODE

After finishing with the service mode, do the following.

1. Press Function to leave service mode and return the machine to standby.

2. Hold down the Stop key for about 10 seconds until the machine resets.

3. Remove JP19 from the G3 NCU if you wish to disable service mode.

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2-3-3. Bit Switches - Function 01

Enter the service mode. See page 2-18. When the service mode menu is displayed, enter 01 at the ten-key pad. Either:

• Program SCU bit switches - press 0.

• Program G3 CCU bit switches - press 1.

• Go back to the service mode menu - press Yes.

Bit switch 01 is displayed. The default settings are on the top line. The current settings are on the bottom

line, highlighted. Bit 7 is on the left end and bit 0 is on the right. To increment the bit switch number, press the down arrow on the scroll key. To decrement, press the up

arrow.

To change the setting of a bit switch, press the number of that bit on the ten-key pad. For example, to change bit 1, press 1.

Either:

• Program another bit switch of the same type - go to step 4.

• Program a different type of bit switch or finish programming bit switches - press Yes and go to step 3.

Press Function if all service mode operations have been finished.

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2-3-4. CCU - Function 02

1. G3 CCU Test Mode

Enter the service mode. See page 2-18. When the service mode menu is displayed, enter 02 at the ten-key pad. When the CCU, test menu is displayed, press 0. On the LCD, the highlighted number on the left indicates the tone currently selected. The name of the tone

is given in the bottom right corner. Press the down arrow to decrement the number or the up arrow to increment it.

When the correct tone is displayed, press Start.

When you have finished with the tone, press Stop. Either:

• Test another tone - go to step 4.

• Go back to the CCU test menu - press Yes. (Press Yes once more to go back to the service mode menu.)

Press Function when all service mode operations have been finished.

A list of the tones and their corresponding three-digit codes follows.

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00 Tone 2100 Hz 01 G2 carrier 02 G3 9600 bps 03 V.21 1650 Hz 04 V.21 1850 Hz 05 Tone 462 Hz 06 Tone 1100 Hz 07 Tone 1300 Hz 08 Tone 1650 Hz

09 Tone 1850 Hz

10 G1 carrier 11 G3 2400 bps 12 G3 4800 bps 13 G3 7200 bps 14 DTMF 697 Hz

15 DTMF 770 Hz 16 DTMF 852 Hz 17 DTMF 941 Hz 18 DTMF 1209 Hz 19 DTMF 1336 Hz 20 DTMF 1477 Hz 21 DTMF 1633 Hz 22 ARQ 330 Hz

(Not used) 23 DTMF 0 24 DTMF 1 25 DTMF 2 26 DTMF 3 27 DTMF 4

30 DTMF 7 31 DTMF 8 32 DTMF 9 33 DTMF * 34 DTMF # 35 330 Hz det.

(Not used) 36 Dial Make 37 Dial Break 38 Codec 400 Hz

(Not used)

39 Codec 1 kHz

(Not used)

European Dial Tone Detection Frequencies

40 GM 370-500

28 DTMF 5

41 UK 320-480

42 ITA 390-470 43 AUS 380-510 44 BEL 405-470 45 DEN 340-510 46 FIN 315-535 47 IRE 200-450 48 NOR 340-510 49 SWE 340-510 50 SWI 340-570

51 NET 80-560

29 DTM F 6

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2. G3 Dump List 1

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 02 at the ten-key pad.

3. When the CCU test menu is displayed, press 1.

4. Press Start to print the list. A list of the protocol signals that the machine transmitted and received most recently is printed.

3. G3 Dump List 2

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 02 at the ten-key pad.

3. When the CCU test menu is displayed, press 2.

4. Press Start to print the list. A table of software commands is printed. Pass this list on to Ricoh Technical Services.

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4. NCU Parameter Programming

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, press 02.

3. When the CCU test menu is displayed, press 3.

4. The data stored in NCU parameter 1 is displayed. Press the up arrow on the scroll key to increment the parameter number, or press the down arrow to decrement it.

5. When the correct parameter number is displayed, type in the new parameter. Press No if you make a mistake.

6. Either:

• Program another parameter - go to step 4.

• Press Yes to return to the CCU test menu. Press Yes again to return to the service mode menu.

7. Press Function if all service mode operations have been finished.

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2-3-5. RAM - Function 03

1. RAM Read/Write

Enter the service mode. See page 2-18. When the service mode menu is displayed, enter 03 at the ten-key pad. When the RAM menu is displayed, press 0. Type the address that you wish to change. If you make a mistake, retype the address. Press the right arrow on the scroll key to move the cursor to the data. Type in the new data in hexadecimal format. Either:

• If you want to change data in another address, press the left arrow on the scroll key to move the cursor back to the address - go to step 4.

• Press Yes to go back to the RAM menu (press Yes once again to go back to the service mode menu).

Press Function when all service mode operations have been finished.

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2. Memory Dump List

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 03 at the ten-key pad.

3. When the RAM menu is displayed, press 1.

4. Type the first four digits of the start address (the last two digits is always fixed at 00). The cursor automatically moves to the end address.

5. Type in the first four digits of the end address (the last two digits is always fixed at FF).

6. If you made an error, press Yes. Go back to step 3.

7. Press Start. The list is printed and the service mode menu is displayed.

8. Press Function if all service mode operations have been finished.

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3. Hard Disk Dump If there is a missing file on the hard disk or another hard disk problem, and the hard disk maintenance routines

did not help, the best thing to do is replace the hard disk, or the SPU or SCU. However, some information can

be obtained by making a hard disk dump. To do this requires co-ordination with Ricoh Technical Services. Tell

them the following:

• How many files remain on the disk.

• What file numbers are missing

• What other good files remain on the disk (make a File List)

Then in a few days, Ricoh Technical Services should inform which cylinder and block number to enter. Print the

report and send it to Ricoh Technical Services for analysis.

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 03 at the ten-key pad.

3. When the RAM menu is displayed, press 2.

4. Enter the cylinder number and block number of interest. If you make an error, press Yes and go to step 3.

5. Press Start. The dump list is printed.

6. Press Function if all service mode operations have been finished.

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4. G3 CCU Handshake Logging Dump List

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 03 at the ten-key pad.

3. When the RAM menu is displayed, press 3 then press Start. The list is printed. Pass the list on to Ricoh technical services.

5. SPU Handshake Logging Dump List

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 03 at the ten-key pad.

3. When the RAM menu is displayed, press 4 then press Start. The list is printed. Pass the list on to Ricoh technical services.

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6. Error Code Logging Dump List

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 03 at the ten-key pad.

3. When the RAM menu is displayed, press 5.

4. Press Start. The list is printed. Pass the list on to Ricoh technical services.

7. Multicopy Before using this function set bit 1 of SCU bit switch 18 to 1, and keep it at 1 after the end of programming.

Enter the service mode. See page 2-18. When the service mode menu is displayed, enter 03 at the ten-key pad. When the RAM menu is displayed, press 6. Type in the number of copies of each received page that the user wishes to be printed (maximum 19). Press Yes to store the value. The RAM menu is displayed.

Press Function if all service mode operations have been finished.

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8. Counter Check

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 03 at the ten-key pad.

3. When the RAM menu is displayed, press 7.

4. The Toner End, Toner Full, and Master counters are displayed. They can be changed by typing in the new value at the keypad. Note that the Toner End and Toner Full counters can only be changed if they are not at zero.

The Toner End counter starts the first time the toner end sensor is activated. The Toner Full counter starts the first time the toner overflow sensor is activated. The Master counter starts at 0 when the counter is reset with user function 99 when a new master unit is installed.

5. Press Yes after viewing the counters. The RAM menu is displayed.

6. Press Function if all service mode operations have been finished.

9. Charge Control See section 1-8.

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2-3-6. Service Station Number - Function 04

Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 04 at the ten-key pad.

3. Type in the service station telephone number. If you make an error, press Clear (erases the last digit) or No (erases the complete number).

4. Press Yes to store the number.

5. Type in the second service station number (this will be dialled if the first one is still busy after all redialling attempts).

6. Press Yes to store the number. The service mode menu will be displayed.

7. Press Function if all service mode operations have been finished.

2-3-7. Counter Check - Function 05

Reset these counters to zero when installing the machine at a new location.

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 05 at the ten-key pad.

3. The Scan, Print, Tx, and Rx counters are displayed. They can be changed by typing in the new value at the keypad.

4. Press Yes after viewing. Then press Function if all service mode operations have been finished.

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2-3-8. Service Monitor Report Printing - Function 06

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 06 at the ten-key pad.

3. To print the report, press Start.

4. Press Function if all service mode operations have been finished.

2-3-9. Parameter List Printing - Function 07

Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 07 at the ten-key pad.

3. To print the report, press Start.

4. Press Function if all service mode operations have been finished.

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2-3-10. Serial Number Programming - Function 08

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 08 at the ten-key pad.

3. The serial number is displayed. If it is correct, go to step 5.

4. If it is not correct, type in the correct one using the ten-key pad (digits) and the Quick Dial keys (letters). If you make a mistake, press Clear (erases last digit only) or No (erases the entire number).

5. Press Yes to store the number.

6. Press Function if all service mode operations have been finished.

2-3-11. Tests - Function 09

1. Printer Tests

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 09 at the ten-key pad.

3. The test menu is displayed. Press 0. Continued on the next page

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4. A list of options is displayed. Test pattern -

Press 0 then Start

Thin diagonal lines -

Press 1 then Start

Thick diagonal lines -

Press 2 then Start

All black -

Press 3 then Start

Horizontal and vertical line patterns - Press 4 then Start

5. Either:

• Print another pattern - go to step 4.

• Press Yes to return to the test menu (press Yes once more to return to the service mode menu).

6. Press Function if all service mode operations have been finished.

2. Fluorescent Lamp Lighting

Enter the service mode. See page 2-18. When the service mode menu is displayed, enter 09 at the ten-key pad. The test menu is displayed. Press 1. Press 0 to light the lamps. Press Yes to turn the lamps off again. The test menu is displayed. Press Function if all service mode operations have been finished.

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3. SPU Reset Use this function to reset the machine after clearing an Auto Service Call condition.

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 09 at the ten-key pad.

3. The test menu is displayed. Press 1.

4. Press 1. The SPU software resets and the machine returns to standby. No data is erased.

4. Operation Panel Test

Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 09 at the ten-key pad.

3. The test menu is displayed. Press 2.

4. The LEDs on the operation panel light up. Press Yes to stop the display. The test mode is displayed.

5. Press Function if all service mode operations have been finished.

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5. RAM Test If the machine software crashes (for example, communication or printing fails even though the mechanisms are

in good working order), a RAM may be defective. There are 5 RAM tests, as follows. After testing, the tested RAM is cleared and reset; if the RAM normally contains system parameters, these are loaded back in from the hard disk.

CAUTION: If the MBU RAM is tested, the hard disk bad sector information must be reprogrammed. See “lnstal-

Iation - Hard Disk Initialization” for details. There is no need to reformat the hard disk.

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 09 at the ten-key pad.

3. The test menu is displayed. Press 3.

4. A list of options is displayed. Line buffer test (SCU) - Press 0 then Start Page memory test (SPU) -

Press 1 then Start System RAM test (MBU) - Press 2 then Start FIFO and ECM memory test (G3 CCU) -

Press 3 then Start Group 4 HDLC frame buffer test (G4 CCU) -

Press 4 then Start Each test takes up to 2 or 3 minutes. All storage locations in the RAM are tested. At the end of the test, if

there were no errors, the system resets and the machine returns to standby mode. If there is a fault, an

alarm sounds; press Stop, then replace the defective PCB.

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6. DCR Test Do this test if received images are abnormal (for example, bottom half of the page is missing, skewed printout,

missing data, blank page). The type of compression/reconstruction to be tested is selected by bits 6 and 7 of

SCU bit switch 15.

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 09 at the ten-key pad.

3. The test menu is displayed. Press 4.

4. Press Start. Two pages of diagonal stripes should be printed. If the diagonals are disjointed, change the SCU.

Note: If received images at the other end are still bad, try replacing the VPU.

5. The machine returns to the test menu. Press Function if all service mode operations have been finished.

7. ADF Mechanism Test

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 09 at the ten-key pad.

3. The test menu is displayed. Press 5.

4. Place a document in the ADF then press Start. The document is fed (and stamped if SCU bit switch 07 bit 1 is at 1).

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5. Press Function if all service mode operations have been finished.

8. SPU Test Menu

Enter the service mode. See page 2-18. When the service mode menu is displayed, The test menu is displayed. Press 6. A list of options is displayed.

enter 09 at the ten-key pad.

Test the motors (the main motor, tx motor, pentagonal mirror motor, master belt drive motor, and lower

paper feed motor are all turned on at the same time) - Press

then Start Test the charge corona (it will switch on after master home position is detected) - Press 1 then Start Test the charge corona (it will switch on a set interval after you press Start; home position detection is not tested) - Press 2 then Start

Press Stop to end the test. Either:

• Do another test - go to step 4.

• Press Yes to return to the test menu (press Yes once more to return to the service mode menu).

Press Function if all service mode operations have been finished.

9. Hard Disk Test This is for factory use only.

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Functions 11 and 12 are explained in section 1-7.

2-3-12. Printer Status - Function 14

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 14 at the ten-key pad.

3. The current errors are displayed. Press the up and down arrows on the scroll key to scroll through the messages.

4. When you have finished, press Yes to return to the service mode menu.

5. Press Function if all service mode operations have been finished.

The error messages are as shown on the next page; a brief explanation follows each one. See Section 5

(Troubleshooting) for details on solving problems.

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Message

LD_POWER_FAIL HEATER_DOWN CHARGER_DOWN HMC_LDS_FAIL UIB_HDS_ERR LIB_HDS_ERR LD_lLOC_FAIL P_DOOR_OPEN P_FEED_JAM P_PLOT_JAM P_EJECT_JAM PM_LOCK_FAIL MM_LOCK_FAIL HP_SENSE_FAIL

HEATER_NT_RDY

TONER_NREND TONER_NRFULL TONER_END TONER_FULL OBM_OVER

OBM_NROVER PAPER1_END PAPER1_NREND PAPER2_END PAPER2_NREND

Explanation

The same as Auto Service Call condition “LD Power Lock Fail” The same as Auto Service Call condition “Heater Control Fail” The same as Auto Service Call condition “Charger Current Leak” The same as Auto Service Call condition “LDS Handshake Fail” The same as Auto Service Call condition “UIB Handshake Fail” The same as Auto Service Call condition “LIB Handshake Fail”

Error code 9-13 One of the printer covers is open (error code 9-12). Error code 9-07

Error code 9-08

Error code 9-09 The same as Auto Service Call condition “Polygon Motor Fail” The same as Auto Service Call condition “Main Motor Lock Fail” The same as Auto Service Call condition “Home Position Fail”

Printing impossible due to a jam, no paper, no toner, night timer in operation, or an Auto Service Call condition The toner is almost used up. The toner overflow sensor has been activated. The toner is all used up (error code 9-10). The toner collection tank must be replaced (error code 9-01). The master belt lifetime counter has run out; the same as Auto Service Call condition “Master Unit Replacement Required” The master belt lifetime counter has almost run out. The upper cassette ran out of paper. The upper cassette almost ran out of paper. The lower cassette ran out of paper. The lower cassette almost ran out of paper.

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2-3-13. Transmission Status Report - Function 15

1. Enter the service mode. See page 2-18.

2. When the service mode menu is displayed, enter 15 at the ten-key pad.

3. Press Start to print the report. A report of the status of all files on the hard disk is printed. The machine then returns to the service mode menu.

Press Function if all service mode operations have been finished.

When this report is printed out in the service mode, two-digit codes may appear in the Remote Terminal

Identification (Address) column. Either one or two of these codes may appear; the first code is known as the Job Code, and the second one is called the Job Sub-code. The meaning of these codes is described in the following tables.

Job Code

Definition

Job Sub-

Definition

code

Report/list output

See the table on the following page.

Video data output

Printing the contents of a file (function 42)

Substitute reception printout

Confidential reception printout

Transfer result report printout when acting as a broadcasting station, and when the line to the transfer requester is busy

Copy mode

There are no job sub-codes.

Multicopy

mode

Test mode

00: DCR test, 01: ADF test

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Job Sub- Definition Job Sub-

Definition

code code

Not used

G4CCU system parameter list

Department code list

Transmission status report (service mode)

Service monitor report

Polling clear report

File list

Polling reserve report

Journal

Hard disk dump list

Charge control report (Europe/Asia only)

Test pattern

Memory report

Auto service call transmission

Memory transmission report

Mode change report

Error report

Memory transmission report (for failed transmission)

Transfer result report

Polling reception report, or transmission deadline (TRD) expiry report

Power failure report

Speed dial #1 list

Quick dial list

Speed dial #2 list

Group list

Memory transmission report (for successful transmission)

Speed dial list

Address label check printout (option when

programming Quick or Speed Dial)

Program list

User function key list

RAM dump list

Disconnection recovery report (Group 4

only)

G4CCU dump list

Two-step transfer result report

G3CCU dump list

System data list

System parameter list

Polling reception result report

Note: The items denoted by job sub-codes 07, 08, 09, 22, 23, and 29 may be printed on the report in

English, instead of the codes themselves.

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2-3-14. G4 CCU Parameters - Function 16

See the service manual for the Group 4 interface kit.

2-3-15. System Data List - Function 17

Enter the service mode. See page 2-18. When the service mode menu is displayed, enter 17 at the ten-key pad.

Press Start to print the report. Pass the report on to Ricoh Technical Services. Press Function if all service mode operations have been finished.

2-3-16. Hard Disk Shipping Position - Function 18

This is only for use when moving the machine to a new location. See section 1-9.

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2-3-17. Dedicated Transmission Parameters

Each destination programmed as a Quick Dial Key or Speed Dial Code can be given dedicated parameters (such as tx level) that will override the machine’s settings when sending to that address. Consult a senior technician before changing any of these settings.

Each Quick Dial and Speed Dial has a number of switches containing these dedicated parameters. They will be explained after the procedure.

Procedure

1. Set bit 5 of SCU bit switch 21 to 1. See page 2-19 for how to program bit switches. Then press Function to return the machine to standby.

2. Press the Function key, enter 51 (Speed Dial), 52 (Quick Dial), 56 (Speed Dial #1) or 57 (Speed Dial #2) at the keypad.

3. Enter the required Speed Dial Code at the keypad or press the required Quick Dial Key (press No if you entered the wrong code or pressed the wrong key). Then press Yes three times.

4. The option display should now be visible. Press 8 at the keypad to store dedicated tx parameters.

5. The display now shows the settings for switch no. 1. The highlighted zone shows the current settings of tx parameter switch number 1. Bit 7 is at the left end of the display, and bit 0 is at the right.

6. To change the setting of a bit, press the key on the ten key pad that corresponds to that bit. For example, to change bit 3, press 3.

7. If the settings of tx parameter switch number 1 are correct, press the down arrow on the scroll key to

move to the next switch.

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8. The settings of switch number 2 are now displayed. Change the settings of this and any of the other tx parameter switches as shown in steps 5, 6, and 7.

9. After all parameters for this address have been programmed, press Yes to return to the option display.

10. Press Yes.

11. Either: To program parameters for another address, go back to step 3. To return to standby, press Function.

12. After finishing programming, set bit 5 of SCU bit switch 21 back to 0.

- Bit Assignment Switch number 1 Bits 0 to 4 - Not used Bits 5 to 7 - Initial modem rate Bit 7 6 5 Rate (bps)

0 1 0 2400 0 1 1 4800

1 0 0 7200 1 0 1 9600

Continued on the next page

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Switch number 2 Bit 0 - ECM transmission

0: Enabled 1: Disabled Bit 1 - Not used Bit 2 - Short preamble

0: Enabled 1: Disabled Bit 3 - Ricoh Group 3 protocol

0: Enabled 1: Disabled

Bit 4 - DIS detection

0: First 1: Second (first DIS is ignored) Bits 5 and 6 - Not used Bit 7 - Dedicated Parameters Disable/Enable

0: Disabled - transmissions to this remote terminal will use the parameters specified by the bit switches.

1: Enabled - the dedicated parameters in bytes 1 to 3 will be used.

Switch number 3

Bits 0 to 3 - Tx level Bits 4 and 5 - Cable equalizer Bit 0 1 2 3 Level(- dB) Bit 5 4 dB

0 0 0 0

0 0 0

0 0 0 1

0 1 4

0 0 1 0

1 0 8

0 0 1 1

1 1 12

0 1 0 0

Bits 6 and 7 - Not used

and so on until

1 1 1 1 15

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2-3-18. Back to Back Test

1. Connect the machine to another fax terminal back to back (connect them directly, without using an exchange or any type of switching device).

2. Set bit 7 of G3CCU bit switch 40 to 1.

3. Place the other fax machine in back to back mode. For example, if it is another FAX7000L, set bit 7 of

G3CCU bit switch 40 to 1. See the machine’s field service manual for details.

4. Place a document in the feeder of one of the machines and press Start on that machine.

5. Press Start on the other machine.

6. Check that the document is transmitted correctly.

7. Repeat the test, but send the document from the other machine.

8. After testing, reset bit 7 of G3CCU bit switch 40 to 0. Also, reset the other machine to normal operating

mode.

Note: There is no need to use a battery to supply line power for the test.

2-3-19. Machine Reset

In most cases, if the system software crashes, the machine can be reset by holding down the Stop key for about 10 seconds. If that does not work, switch power off, wait a few seconds, then switch back on.

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2-4. Bit Switches

WARNING

Do not adjust a bit switch that is described as “Not used”, as this may

cause the machine to malfunction or to operate in a manner that is

not accepted by local regulations. Such bits are for use only in other

markets, such as Japan.

1. SCU - Factory Settings The factory settings are shown in hexadecimal format. The first digit gives the settings of bits 7 to 4, with bit 7

as the most significant bit; the second digit gives the settings of bits 3 to 0, with bit 3 as the most significant bit. For example, a setting of 34 means that bits 5, 4, and 2 are set to 1, and the rest are at 0.

Bit Sw.

1 2 3 4 5 6 7 8 9

U. K. Hex

05 05 06 07

12 0C 00 00 40 07

Hex

05 05 06 07

12 0C 40 00 00 07

Italy Hex

05 05 06 07

12 0C 00 00 40 07

France Hex

06 07

12 0C 00 00 40 07

Universal Hex

05 05 06 07

12 0C 00 00 40 07

Continued on the next page

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Bit Sw.

11 12 13 14 15 16 17 18

19 20 21 22 23 24 25 26 27 28

U. K. Hex

00 00 00 00 00 20 00 00 46 35 00 00 02 00 00 06 00 04 03 00

34 01

Germany

Italy

Hex

Hex 00 00 00 00 00

00 00 00 00 00 46

46 35

35 09

00 00 00 02 02 00 00 00 00 06 06 00 00 04 04 03

00 34 34 03

France Hex

00 00 00 00 00 00 00 46 35 00 00 02 00 00 06 00 04 03

00 34 01

Universal Hex

00 00 00 00 00 00 00 00 46 35 00 00 02 00 00

06 00 04 03 00 34 01

Blt switches 33 to 40: Factory settings are all 0.

2-48

Ricoh FAX7000L Field Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual