Ricoh FAX2700L SPECIFICATIONS F64G

INTERNET FAX OPTION FOR FR4

SERVICE MANUAL

1st Service Section

Technical Service Department

Imaging System Business Group

Ricoh Company, Ltd.

June 1st, 1998

1 June, 1998 SPECIFICATIONS

1. OVERALL MACHINE INFORMATION

1.1 SPECIFICATIONS

Type

LAN board option for FR4

Connectivity

Local area network
Ethernet 10base-T

Connection

10base-T direct connection

Resolutions

Main scan:
Sub scan:

NOTE:

Transmission Time

Document Size

To use 400 dpi, a LAN bit
switch setting must be changed.

9 s (through a LAN)
Condition: ITU-T #1 test document

MTF correction: OFF
TTI: None
Resolution: 200 x 100 dpi
Communication speed: 10 Mbps
Correspondent device: E-mail server
Line conditions: No terminal access

The message is sent in Max.
A4/Letter width by default. To use in
B4, A3, Double Letter width, a LAN
bit switch setting must be changed.

200 dpi

400 dpi, 200 dpi, 100 dpi

(Slerexe letter)

Protocol
(supported by TCP/IP protocol)

Transmission:

IETF RFC821 SMTP procedure

Reception:

IETF RFC1725 POP3 procedure

Data rate

10 Mbps (10base-T)

Power Supply

USA:

115 Vac, 60 Hz

Europe/Asia:

Power Consumption
(with LAN board installed)

Standby:
Transmit:
Receive:
Copy

: 330 W

Remark

The machine must be set up as an a
e-mail client before installation. Any
client PCs which are connected to
the machine through a LAN must
also be e-mail clients, or some
features will not work (e.g.,
Autorouting).

187 ~ 276 Vac,

50/60 Hz

50 W
60 W
300 W

Overall

Information

E-mail File Format

Single/multipart
MIME conversion
Image: DCX format

TIFF-F (MH) format

1-1

FEATURES 1 June, 1998

1.2 FEATURES

KEY: O = Used, X = Not Used,

Communication Features

- E-mail Transmission

Action as a transfer
broadcaster

Batch transmission
Broadcasting
Closed network
Confidential transmission
Direct fax number entry
Double sided document

transmission
ECM
Economy transmission
File transfer
Forwarding
Forwarding mark
Immediate transmission
Memory transmission
Multi-step transfer
OMR
Page retransmission times
Partial image transmission
Polling transmission
Send later
SUB/SID
Transfer request
Transmission deadline (TRD)

m

7

m

7
7

m

m

7

m

7
m
m

7
m
m

7

7
m

7
m

7
m
m

Communication Features

- E-mail Reception

Reception time printing
Reverse order printing
Substitute reception
TSI printing

Reports - for e-mail

Error mail notification
Error report (mail)
Journal
Personal code list
Transfer result report

Others

LAN fax
200 dpi Printing
200 dpi Scanning
Auto routing
Internet fax

m
m

7

m

m
m
m
m
m

m
m
m
m
m

Communication Features

- E-mail Reception

Authorized Reception
Closed network
Confidential reception
Center mark
Checkered mark
Group transfer station
Into one
Multi-copy reception
Manual reception
Memory lock
Night timer
Page separate reception
Polling reception

7

7

7
m
m
m
m

7

7

7
m
m

7

1-2

1 June, 1998 NETWORKING

1.3 NETWORKING

1.3.1 OVERVIEW

Japan

USA

NIC Fax

nicfax@abcd.

[e-mail]

com

[e-mail]

Router

Server

Personal Code 8888 = [e-mail]

Ethernet

nicfax@abcd. com

Laser Printer

NIC Fax

G3 Fax

Machine

011-1-212-555-3456#8888

PSTN

03-3123-4567

[e-mail]

Router

Overall

Information

[e-mail]

Server

Laser Printer

Ethernet

Internet

Paper
Paper

Paper
PC display

H132V551.WMF

This model, the F64G, is also known as the NIC fax.

The above drawing outlines some of the network operations that the F64G can
support.

The NIC Fax at [e-mail] receives a G3 fax message from a G3 fax
machine inside Japan (dotted line in the diagram). The NIC Fax then relays it to
another NIC Fax in the USA. This NIC Fax then passes the message on to a PC
([e-mail]).

The NIC Fax in Japan can also send the message to the PC in the USA directly,
via the internet, by dialing its e-mail address (unbroken line in the diagram). The
message will be stored in the network server at the remote end, until the PC picks
it up.

The rest of this section outlines each of the network features individually.

1-3

NETWORKING 1 June, 1998

1.3.2 LAN FAX

PC Fax

G3 Fax

Machine

PSTN

[e-mail]

G3 Fax Message

Application

Laser Printer

Server

NIC Fax

NIC Fax

G3 Fax

Message

PC to Fax Machine

H132V552.WMF

Feature

The LAN fax feature allows a client PC to send a G3 fax message to the NIC fax
over the LAN. The NIC fax will then send the fax message to the destination, which
could be either a PSTN G3 fax or an e-mail address.

Operation

1. PC fax software and the IC COM Redirector utility must be installed in the client
PC in advance. IC COM Redirector must be running.

2. Quick dials, speed dials and group dials stored in the NIC fax can be used.

Advantages

1. A fax message can be sent by a client PC. The NIC Fax can be shared by all
PCs on the LAN as a G3 fax modem and PSTN line.

2. No paper is required at the transmitting side.

1-4

1 June, 1998 NETWORKING

1.3.3 200-DPI PRINTER

PC Fax

Application

PC to Paper

NIC Fax

Overall

Information

Server

Laser Printer

H132V553.WMF

Feature

This provides a convenient but low-resolution LAN printer. The feature is also
known as Convenient Printing.

Operation

1. PC fax software and the IC COM Redirector utility must be installed in the client
PC in advance. IC COM Redirector must be running.

2. To print a file, the user dials 0000 with the PC fax application.

Advantages

1. Provides a convenient 200-dpi LAN printer.

2. Computer files can be printed out through a PC-based fax application.

1-5

NETWORKING 1 June, 1998

1.3.4 200-DPI SCANNER

[e-mail]

Paper to PC

NIC Fax

[e-mail]

Server

Laser Printer

H132V554.WMF

Features

1. This provides a convenient but low-resolution network scanner. The feature is
also known as Convenient Scanning.

2. The NIC fax sends the scanned image to the client PC as an image file
attached to an e-mail message.

Operation

The user scans the original at the NIC Fax (not at the PC), and sends it to the e­mail address of the required PC.

Advantages

1. Provides a convenient 200-dpi network image scanner.

2. Images are stored as e-mail in the mail server for the client PC to pick up.

1-6

1 June, 1998 NETWORKING

1.3.5 AUTOROUTING

G3 Fax

Machine

NIC Fax

G3 Fax Message

PSTN

G3 Fax

Message

SUB Code:

8888

SUB Code:

5555

name1

@abcd.com

NIC Fax

Personal Code 8888 = [e-mail]
Personal Code 5555 = [e-mail]

name2

@abcd.com

Laser Printer

Server

Fax Machine

to PC

H132V555.WMF

Feature

The NIC fax routes incoming fax messages to client PCs on the same network,
based on the code included in the SUB signal.

Overall

Information

Operation

1. The sender specifies a sub ID when sending a fax message. This ID is
transmitted using the SUB protocol signal.

2. Personal codes are stored in the receiving NIC fax in advance, and associated
with e-mail addresses on the same LAN. If the code in the received SUB signal
is the same as one of the stored personal codes, the NIC fax routes the
incoming message to the address that is stored with that personal code.

Example: If a received message has a SUB code of 5555, it is forwarded to

[e-mail]

3. The client PC receives the fax as an e-mail message with an image file
attached.

Advantages

1. Fax messages are delivered directly to the mail server for the client PC to pick
up.

2. No paper is used.

1-7

NETWORKING 1 June, 1998

1.3.6 FORWARDING

G3 Fax

Machine

[e-mail]

TSI: 1234

PSTN

NIC Fax

Forwarding by TSI: For 1234, send to [e-mail]
Forwarding by RTI: For FRED, send to [e-mail]

Server

[e-mail]

Laser Printer

Fax Machine

RTI: FRED

G3 Fax

Machine

Feature

The NIC fax routes incoming fax messages to client PCs on the same network,
based on the contents of the RTI or TSI. In this way, a message from a certain
sender can always be forwarded to a certain location.

to PC

H132V556.WMF

Operation

1. The sender must have a TSI or RTI programmed.

2. RTIs and TSIs of expected senders are stored in the receiving NIC fax in
advance, and associated with e-mail addresses on the same LAN. If the
received RTI or TSI is the same as one of those stored, the NIC fax routes the
incoming message to the associated address.

Example: If a received message has an RTI of FRED, it is forwarded to

[e-mail]

3. The client PC receives the fax as an e-mail message with an image file
attached.

Advantages

1. No SUB code is required for forwarding (some machines cannot send SUB
codes).

2. Fax messages are delivered directly to the mail server for the client PC to pick
up.

3. No paper is used.

1-8

1 June, 1998 NETWORKING

1.3.7 INTERNET FAX (PAPER TO PAPER)

NIC Fax

[e-mail]

NIC Fax

To: [e-mail]

Router

Server

Laser Printer

Ethernet

Japan

Feature

Sending and receiving fax messages through the Internet.

Router

USA

Server

Internet

Overall

Information

Ethernet

Laser Printer

H132V557.WMF

Operation

1. An e-mail address is specified when sending a fax message.

2. The fax message goes through the Internet to the receiver, and is printed.

NOTE:

The time required to send a fax over the Internet depends on the traffic
conditions at the time of transmission. Also, the sending machine has no
way to know whether the message arrived intact at the other end.

Advantages

Cost-saving

1-9

NETWORKING 1 June, 1998

1.3.8 INTERNET FAX (PAPER TO PC)

USA

[e-mail]

NIC Fax

NIC Fax

To: [e-mail]

Router

Server

Ethernet

Laser Printer

[e-mail]

Router

Server

Internet

Japan

Feature

Sending fax messages directly to a client PC through the Internet.

Ethernet

Laser Printer

H132V558.WMF

Operation

1. An e-mail address is specified when sending a fax message.

2. An e-mail message is sent to the client PC with the fax message attached.

Advantages

1. Cost-saving.

2. No paper is used.

1-10

1 June, 1998 NETWORKING

1.3.9 TRANSFER REQUEST THROUGH THE INTERNET

USA

G3 Fax Machine

206-936-1234

To: Quick Dial 01 stored in

NIC Fax

[e-mail]

Server

Router

NIC Fax

(Transfer Station)

[e-mail]
Quick dial #01= 206-936-1234

Laser Printer

Ethernet

PSTN

Router

Server

Internet

Ethernet

Laser Printer

Japan

H132V559.WMF

Feature

A fax message can be transferred over the Internet and then forwarded to a G3
facsimile, using the NIC fax as a transfer station.

Overall

Information

Operation

1. The sender specifies the end receivers using the quick dials, speed dials, and
group dials that are stored in the transfer station.

2. The fax message is sent to the transfer station over the Internet and the LAN at
the remote location. Then it is transferred to the destination over the local
PSTN.

Advantages

Cost savings for long-distance communications.

1-11

1 June, 1998 INTERNET MAIL COMMUNICATION

2. DETAILED SECTION DESCRIPTIONS

2.1 INTERNET MAIL COMMUNICATION

2.1.1 MAIL TRANSMISSION

Sending Terminal

NIC Fax

E-mail

LAN

SMTP

Server

Router

Detailed

Descriptions

Internet

Router

POP

Server

NIC Fax

E-mail

LAN

H132D551.WMF

Procedure

Scanned documents are sent as electronic mail (e-mail).

All messages are sent using memory transmission. When a backup mail address
(Bcc address) has been stored with the NIC Fax user settings, the machine also
sends all the messages to the Bcc address.

All e-mail transmissions are controlled using Simple Mail Transfer Protocol (SMTP)
procedures. There must be an SMTP server on the same LAN as the sending
machine, or the machine will not be able to send e-mail (it is not necessary to set
up an SMTP account).

Data Formats

The scanned data is converted into a DCX or TIFF-F formatted file (only MH
compression can be used). The file format depends on a user setting.

The fields of the e-mail and their contents are as follows:

Field Content

From Mail address of the sender
Reply-To Mail address to be replied
To Mail address of the destination
Bcc Backup mail address
X-Mailer ICFAX Version 1.0 (ICFAX is a Ricoh mail utility - IC

means Image Communication)

Subject

Content-Type Multipart/mixed

Content-Transfer-Encoding Base 64

Fax message no. xxxx (file number) from the TSI (see the
notes below this table)

Attached files: image/tiff, application/octet-stream

2-1

INTERNET MAIL COMMUNICATION 1 June, 1998

Field Content

Message Body

MIME-converted DCX or TIFF-F (MIME standards specify
how files are attached to e-mail messages)

NOTE:

1) The message no. will exists in the subject field if no TSI or RTI is
registered.

2) The label of the personal code and RTI will appear at the end of the
subject field, if the personal code is entered.

3) The file number can be checked on the TCR/Journal.

Errors

An error report will be generated if an error occurs during the communication
between the machine and the SMTP server. However, it is possible that the sender
will not receive notice of errors that occurred between the SMTP server and the
receiving terminal.

The interval between attempts to resend mail to the same destination when an
SMTP error occurs is the same as for G3 fax transmission.

NOTE:

The interval programmed with LAN switch 0A determines the minimum
required interval between mail transmissions when there are no errors.

For what happens when an error occurs when the machine is receiving, refer to the
Mail Reception section.

Results

The transmission result is listed on the TCR/Journal. The file list for e-mail
transmissions is created in the same way as for G3 memory transmissions. The
TTI for the mail message includes Mail word at the head of the information in the
TTI column.

Selectable Options

1. With the default settings, the scan resolution can be either standard or detail.
Inch-mm conversion before tx depends on the machine setting. Detail
resolution will be used if Fine resolution, unless Fine resolution is enabled with
LAN bit switch 07.

2. The requirements for originals (document size, scan width, and memory
capacity) are the same as for G3 fax memory tx.

3. The default compression is TIFF-F format.

4. The following options are available when sending a fax by e-mail:

· Personal code

· Send later

· TTI

· Economy transmission

· Partial image area scanning

· Transmission deadline

· Destination check

· Store double sided

2-2

1 June, 1998 INTERNET MAIL COMMUNICATION

When optional features which are not available for e-mailing are selected, the
machine will work as follows.

Example: Using personal code with confidential ID in a broadcasting operation

If the personal code is selected first, e-mail addresses cannot be input, because
the e-mail key is disabled.

However, if the e-mail addresses are input first, then the personal code, then the
G3 addresses, the mail will be sent to all addresses. However, personal code with
confidential ID will only be used for the G3 transmissions in the broadcast.

Cross reference:

LAN bit switch 01 - Various e-mail transmission settings
LAN bit switch 07 - Acceptable paper widths for sending
LAN bit switch 0A - Minimum interval between e-mail transmissions

Detailed

Descriptions

2-3

INTERNET MAIL COMMUNICATION 1 June, 1998

2.1.2 MAIL RECEPTION

Internet

Router

SMTP

Server

Router

POP

Server

Receiving

Terminal

NIC Fax

E-mail

LAN

H132D562.WMF

NIC Fax

E-mail

LAN

Procedure

There must be a POP (Post Office Protocol) server on the same LAN as the NIC
fax, or it cannot receive e-mail, and an account must be set up for the fax machine.

The machine calls the POP server at a regular interval to check if any e-mail has
come in (three minutes is the default interval; the interval can be adjusted from 1
minute to 60 minutes in one-minute steps).

If the POP server is holding several e-mails for the NIC fax, the machine picks up
the e-mails one at a time.

E-mail reception is done in accordance with Post Office Protocol version 3.0
(POP3) procedures.

Errors during reception

Errors during POP3 procedures

When an error of this type occurs, the machine stops receiving and the message
stays in the server. After a certain interval, the machine calls the server and starts
to receive, starting with the interrupted message. If there is an incompletely
received message in the machines memory, it will be erased.

Abnormal files

When an error of this type occurs, the machine stops receiving and commands the
server to erase the message. Then the machine prints an error report out and
sends information about the error by e-mail to the senders address (in the From
or Reply-to field of the message). If there is an incompletely received message in
the machines memory, it will be erased.

The machine prints an error message when it fails to send a message after a
certain number of attempts.

2-4

1 June, 1998 INTERNET MAIL COMMUNICATION

Abnormal files are as follows:

1. The e-mail has an unsupported MIME header.

Supported types of MIME header

Header Supported Types

Content-Type

Charset US-ASCII, ISO-2022-JP, Others are determined to be

Content-Transfer-Encoding Base 64, 7-bit, 8-bit

Multipart/mixed, text/plain, message/rfc822 Image/tiff,
application/octet-stream

US-ASCII.

2. MIME decoding error

3. The machine cannot recognize the file format as DCX or TIFF-F.

4. The resolution, document size, or compressed type cannot be accepted.

Remaining SAF capacity error

The machine calls the server but does not receive e-mail if the remaining SAF
capacity is less than a certain value (the value depends on LAN Switch 08). The e­mail will be received when the SAF capacity increases (for example, after
substitute reception files have been printed).

Detailed

Descriptions

Also, if the capacity of the SAF memory goes down to zero during reception, the
machine acts in the same way as when receiving an abnormal file (refer to
Abnormal files).

Paper Size

1. The maximum paper width for a received message depends on the paper size
in the machine (max. B4). An error will occur if the received message is larger
than B4 width. The procedure is the same as when receiving an abnormal file.

2. When the machine receives a B4 document but there is only A4 and B5 paper
in the machine, the machine reduces the data automatically and prints it on A4
paper.

Printing

1. The machine detects whether it has received a DCX or a TIFF-F format image,
then prints it.

2. Text in either US-ASCII or ISO-2022-JP format can be printed. When a line of
text is longer than the paper width, the excess data will be deleted.

Multi-part

When a multi-part e-mail message contains several text parts and binary files, the
message will be divided with boundaries. Then, each part will be printed
separately. If the machine cannot determine where the boundary is, it will generate
an error report and print, then send error information e-mail back to the sender.

Cross reference:

LAN bit switch 02 - Various e-mail reception settings

2-5

INTERNET MAIL COMMUNICATION 1 June, 1998

2.1.3 MAIL BROADCASTING (E-MAIL AND G3 FAX ARE

COMBINED)

NIC Fax

G3 Transmissions
(PSTN)

E-mail

transmission

LAN

SMTP

Server

E-mail Transmissions
(LAN/Internet)

H132D552.WMF

The machine can send the same message to several destinations in one operation.
Some destinations can be G3 fax and some can be e-mail. For the G3 fax
transmissions, each address has to be dialled separately. However, all the e-mail
addresses can be sent with the message to the SMTP server in one transmission.
The SMTP server then sends the message to each destination.

The following example for broadcasting to three e-mail destinations and two G3 fax
destinations shows how G3 fax messages are each sent individually, but the e-mail
destinations are all sent to the server at the same time.

· Order of inputting the addresses at the operation panel
G3 fax (1) - mail (1) - G3 fax (2) - mail (2) - mail (3)

· Order of transmission
G3 fax (1) - mail (1), (2), (3) - G3 fax (2)

The SMTP server cannot broadcast the message if a feature included individual
information for each terminal in the transmitted data (such as label insertion). If this
type of feature was used, the machine sends the e-mails to the server one by one.

With the default settings, up to 200 destinations (including both e-mail and G3 fax)
can be dialled for one broadcast. The maximum number of e-mail destinations in a
broadcast depends on the mail servers limits.

Cross Reference:

Bit 2 and Bits 5 to 7 of LAN bit switch 01 - Various e-mail transmission settings

Broadcasting will not work if batch transmission is disabled with user switch 06.

2-6

1 June, 1998 INTERNET MAIL COMMUNICATION

2.1.4 TRANSFER REQUEST

Operation at the Transfer Requester

Request by Mail

Transfer

Requester

NIC Fax

LAN

SMTP

Server

E-mail

R

R: Router

Transfer

Station

Individual G3

Transmissions

(PSTN)

Detailed

Descriptions

E-mail End

Receivers

POP

Server

E-mail

R

SMTP

Server

Individual E-mail

Transmissions

E-mail (one transmission

for each destination)

NIC Fax

LAN

E-mail

(several destinations,

one transmission)

G3 End Receivers

H132D553.WMF

The requesting terminal dials the transfer station, and requests it to transfer the
message to end receivers stored as quick dials, speed dials, and group dials in the
transfer station. A quick dial number is indicated by a # and two digits, a speed
dial is indicated by #, *, and two or three digits, and a group dial is indicated by
# and ** and two digits.

The machine can request transfer to a maximum of 30 destinations for each
transfer station. The destinations can be a mixture of e-mail and G3 fax addresses.

The transfer request goes to the SMTP server as an e-mail message. The
quick/speed/group dials (and the ID code) are included in the mail body field of the
e-mail as text. The message arrives at the POP server of the transfer station.

The transfer station sends the message to the end receivers (see Operation at the
Transfer Station for details).

The transfer station sends back a transfer result report. The original may be
attached to the transfer result report, depending on the G3 settings of the fax
machine. For transmissions to e-mail end receivers, the transfer result report only
indicates whether the message was successfully transmitted from the transfer
station to its SMTP server.

When making a transfer request, the machine can send the same message to
more than one transfer station (each transfer station may transfer the message to a
maximum of 30 destinations). All addresses dialled by the requesting terminal must
be transfer stations.

2-7

INTERNET MAIL COMMUNICATION 1 June, 1998

The fields of the e-mail and their contents are as follows:

Field Content

From E-mail address of the requesting terminal
To Destination address (transfer stations address)
Bcc Backup mail address
X-Mailer ICFAX version 1.0
Subject Fax Message No. xxxx (file number) from theTSI
Content-Type

Multipart/mixed
Text/Plain (for a text part), image/tiff or
application/octet-stream (for attached files)

Content-Transfer-Encoding Base 64
Mail body (text part) RELAY-ID-: xxxx (xxxx: 4 digits for an ID code)

RELAY: #01#*01#**01.

Message body MIME-converted TIFF-F or DCX

Request by G3 Fax

G3 End Receivers

G3 Transmission (Transfer Request)

NIC FAX

Requesting

Terminal

E-mail End

Receivers

G3 Transmission (Report)

SMTP

Server

E-mail

PSTN

LAN

NIC FAX

Transfer

Station

H132D554.WMF

The procedures are the same as for a normal G3 fax machine.

The requesting terminal dials the transfer station, and requests it to transfer the
message to end receivers stored as quick dials, speed dials, and group dials in the
transfer station.

Using NSF, the machine sends an ID code and the machines own telephone
number. Up to 30 end receivers can be requested.

End receiver destinations can also be selected using tonal signals, in the same
way as for other recent fax models. E-mail address can also be selected in this
way, as end receivers and as the destination for receiving the transfer result report.

The receiving NIC fax machine receives the transfer request on the PSTN
connection. It then handles the transfer request in the same way as explained in
Request by Mail.

2-8

1 June, 1998 INTERNET MAIL COMMUNICATION

Operation at the Transfer Station

Request by Mail

Transfer

Requester

NIC Fax

LAN

E-mail End

Receivers

SMTP

Server

E-mail

R

R

R: Router

POP

Server

E-mail

Transfer

Station

NIC Fax

Individual G3

Transmissions

(PSTN)

LAN

Detailed

Descriptions

SMTP

Server

Individual E-mail

Transmissions

E-mail (one transmission

for each destination)

E-mail

(several destinations,

one transmission)

G3 End Receivers

H132D555.WMF

The NIC fax polls the POP server at regular intervals, as mentioned in a previous
section. If a transfer request has come in, it receives the e-mail from the server,
then sends the message to the end receivers by G3 fax or e-mail, depending on
the type of end receiver address.

The NIC fax sends each G3 fax as an individual transmission. However, for the e­mail, the NIC fax sends the message to the SMTP server once, and the server
broadcasts the message to the e-mail end receivers one at a time.

The transfer station sends back a transfer result report to the address in the From
field of the received e-mail. If an administrator's address is registered, the result
report is also sent to that address. The original may be attached to the transfer
result report, depending on the G3 settings of the fax machine.

For transmission to e-mail end receivers, the transfer result report only indicates
whether the message was successfully transmitted from the transfer station to its
SMTP server (the transfer station does not know what happens to the messages
on the way to the end receivers).

If a communication error occurs between the machine and SMTP server during
result report transmission, the machine prints the result report.

Cross reference:

LAN bit switch 03 - Transfer station settings

2-9

INTERNET MAIL COMMUNICATION 1 June, 1998

Request by Fax

G3 End Receivers

G3 Transmission (Transfer Request)

G3 FAX

Requesting

Terminal

G3 Transmission (Report)

PSTN

E-mail End

Receivers

SMTP

Server

E-mail

LAN

NIC FAX

Transfer

Station

H132D556.WMF

When the machine receives a transfer request by G3 fax, it sends the message to
the various e-mail and G3 end receivers in the same way as for a request by mail.

The machine sends back the transfer result report to the requesting terminals
telephone number, which it specified in the NSF signal. The machine prints the
result report if it cannot be sent.

The NIC Fax can accept end receiver destinations and transfer result report
destinations that were sent from the requester as DTMF tones. This applies for e­mail or PSTN G3 addresses.

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1 June, 1998 INTERNET MAIL COMMUNICATION

Transfer Result Reports for Multi-step Transfer

If All Links are by Mail

After it has passed on the transfer request to the next transfer station, each transfer
station sends a transfer result report back to the previous transfer station in the
chain by e-mail.

The bottom part of the drawing shows details of the route from Transfer Station A
back to the requesting machine.

Requesting Terminal

(NIC Fax)

Requesting Terminal

NIC FAX

LAN

e-mail

Transfer result report

Transfer Station A

e-mail

(NIC Fax)

Server

Server

Server

SMTP

SMTP

POP

e-mail

Transfer Station B

(NIC Fax)

POP

Server

e-mail

Transfer Station C

(NIC Fax)

NIC FAX

Transfer

Station A

Detailed

Descriptions

LAN

SMTP

Transfer result report

Server

Transfer result report

H132D557.WMF

The procedure is as follows.

1. The requesting terminal requests transfer station A to transfer a message.

2. Transfer station A passes the request on to transfer station B.

3. Transfer station A sends a transfer result report back to the requesting
machine.

4. Transfer station B passes the request on to transfer station C.

5. Transfer station B sends a transfer result report back to transfer station A.

6. The broadcasting station (transfer station C) sends the message to its SMTP
server (e-mails) and to the G3 destinations.

7. Transfer station C sends a transfer result report to transfer station B (for e-mail
end receivers, it only indicates whether the message was successfully passed
on to transfer station Cs SMTP server).

NOTE: The requesting machines own telephone number is not included in a

transfer request message by e-mail, so the transfer station at the end of
the chain cannot send a report back directly to the requesting machine.
The requesting terminal only receives a report of how the communication
went between transfer stations A and B.

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INTERNET MAIL COMMUNICATION 1 June, 1998

If Some Links are G3 Fax

This example shows that even if there is only one e-mail link in the chain, the
transfer result report from the final transfer station cannot get back to the
requesting terminal.

(The bottom part of the drawing shows details of the route from Transfer Station A
back to the requesting machine.)

Requesting Machine

(G3 Fax)

Requesting Machine

G3 Fax

PSTN

Transfer result

report (G3 tx)

Transfer Station A

(NIC Fax)

SMTP

Server

e-mail

Transfer Station B

(NIC Fax)

NIC Fax

PSTN

LAN

PSTN

Transfer

Station A

Transfer Station C

(NIC Fax)

H132D558.WMF

The procedure is exactly the same as for a request by e-mail, as described on the
previous page.

However, if there are two or more consecutive PSTN links in the chain, the transfer
station at the end of the PSTN chain will be able to send a transfer result report
back to the machine at the start of the PSTN chain.

For example, if only the link between transfer stations B and C is e-mail, transfer
station B will be able to send a report all the way back to the requesting terminal.

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1 June, 1998 INTERNET MAIL COMMUNICATION

Example of a Transfer Request and Result Report

G3 FAX 1

À

PSTN

Transfer result report

NIC Fax 1

Á

Error mail

E-mail Server 1

(SMTP/POP)

[B]

Router

LAN

[A]

Japan

Europe

G3 Fax 2

Transfer result e-mail

[D] [C]

Ä Ã

PSTN

NIC Fax 2

Internet

Â

E-mail Server 2

(SMTP/POP)

Error mail

LAN

Router

H132D559.WMF

The steps of the transfer request are as follows:

1. G3 Fax 1 sends a transfer request to NIC Fax 1 by G3 fax (À in the diagram).

2. NIC Fax 1 sends e-mail to E-mail Server 1 (Á in the diagram).

3. E-mail Server 1 sends e-mail to E-mail server 2 (Â in the diagram).

Detailed

Descriptions

4. E-mail server 2 sends e-mail to NIC Fax 2 (Ã in the diagram).

NOTE: Steps 2 to 4 assume that NIC Fax 1 sends the transfer request to NIC Fax

2 by e-mail, and not G3 fax.

5. NIC Fax 2 sends a G3 fax message to G3 Fax 2 (Ä in the diagram).

The steps for sending the transfer result report and any mail reporting errors is as
follows:

1. NIC Fax 1 sends a transfer result report [A] to G3 Fax 1 after À in the diagram.

2. When an error occurs at Â, e-mail server 1 sends e-mail reporting an error [B]
to NIC Fax 1. Error mail is also sent to the administrator if the address has
been registered in NIC Fax 1.

3. When an error occurs at Ã, e-mail server 2 sends e-mail reporting an error [C]
to NIC Fax 1. Error mail [C] is also sent to the administrator if the address has
been registered in NIC Fax 1.

4. NIC Fax 2 send a transfer result report [D] to NIC Fax 1 through e-mail server 1
and e-mail server 2 after transferring the message to the end receivers (after

Ä in the diagram).

2-13

INTERNET MAIL COMMUNICATION 1 June, 1998

2.1.5 AUTOROUTING

G3 Transmission with SUB code

G3 Fax

PSTN

SMTP

Server

Forwarding by

e-mail

LAN

NIC Fax

H132D560.WMF

When a G3 fax message is received with a SUB code (four digits), the machine
compares the SUB code with the personal codes stored in the machine with e-mail
addresses. If there is a match, the machine routes the message to that e-mail
address by e-mail.

A communication failure report will be printed if a transmission error occurs
between the machine and the SMTP server.

Conditions

1. E-mail addresses for autorouting must be registered in the machine with
personal codes. (One e-mail address can be stored with each personal code.)

2. Confidential reception does not work if a SUB code is received.

3. The RTI or CSI of the forwarding machine is indicated in the subject field of the
forwarded e-mail. The format is Fax Message N.xxxx from RTI (or CSI).

Cross Reference:

LAN bit switch 04 - Autoroute

2-14

1 June, 1998 INTERNET MAIL COMMUNICATION

- Example -

G3 Transmission

G3 Fax

SUB code: 1111

SMTP

Server

Client

PC

E-mail address:

[e-mail]

[A]

e-mail

PSTN

NIC FAX

Personal Code 1111:

[e-mail]

LAN

H132D561.WMF

1. The sending terminal sends a fax message [A] with a SUB code 1111 to the
NIC Fax.

2. The NIC Fax finds the same code among the personal codes, makes an e-mail
out of the message, then sends the e-mail to the address registered with the
personal code.

Detailed

Descriptions

2-15

LAN FAX TRANSMISSION 1 June, 1998

2.2 LAN FAX TRANSMISSION

PC fax application

installed

Client

PC

Request to

NIC Fax

send fax

G3 Transmission

PSTN

e-mail

SMTP

Server

H132D563.WMF

LAN

With the LAN Fax feature, a client PC on the same network can send a G3 fax to
the NIC Fax using the LAN and ask it to send the fax by G3 or by e-mail. PC fax
software must be installed on the PC.

The client PC can not receive G3 fax messages through the NIC Fax.

1. Required hardware and software - the Com Redirector utility can only work with
the following (Com Redirector is a Ricoh utility; it is explained later in this
section)

1) Hardware

· IBM PC/AT compatible, running Windows 95

2) Acceptable fax software

· Windows 95 standard fax application (MS-FAX)

· Bitware 3.25.05 (Cheyenne)

· Bitware 3.30f (Cheyenne)

· Win Fax Pro 4.0&7.0 (Delrina)

· Sopwith 1.1(4)

· WinFax 4.04 (BVRP)

2. Operation

1) Com Redirector must be installed in the client PC.

2) Quick dials, speed dials, and group dials registered in the NIC Fax and

numbers stored in the PC fax application can be used as destinations.

3) E-mail addresses in the quick dials, speed dials, and group dials can be

used.

4) When the PC fax application dials 0000, the NIC Fax prints the message

instead of transmitting it (this is the 200-dpi printing feature, also known as
Convenient Printing).

5) Communication failure reports and TCRs/Journals printed by the machine

cannot be delivered to a PC.

6) The range of client PCs that can use the NIC Fax can be controlled by

programming the Access Control and Access Mask parameters. These are
user and service adjustments. If 0.0.0.0 is stored as the Access Control
setting, any PC can use the NIC Fax for a LAN Fax operation.

7) Two PCs can connect to the machine at the same time. The third PC will

receive a busy signal from the machine.

2-16

1 June, 1998 LAN FAX TRANSMISSION

3. Com Redirector
The fax message made by the PC fax application is sent to a COM port in the
PC and routed to the NIC Fax over the LAN by the Com Redirector utility. The
user must do the following to install Com Redirector in a Windows 95 system.

1) Install IC Fax Port using the Windows 95 hardware wizard.

2) Connect IC Fax Port to a COM port using the modem properties settings. An

appropriate COM port is selected automatically.

Cross Reference:

LAN bit switch 06 - LAN Fax settings
LAN bit switch 09 - LAN Fax settings

Detailed

Descriptions

2-17

IC FAX APPLICATION UTILITIES 1 June, 1998

2.3 IC FAX APPLICATION UTILITIES

The IC Fax Application is bundled with the machine. It includes the following
utilities: IC Fax Monitor, Com Redirector and IC Viewer.

Com Redirector was discussed in the LAN Fax Transmission section. The others
are explained below.

2.3.1 IC FAX MONITOR

With this utility, the status of the machine can be monitored at a client PC, and
some user data can be programmed.

Status items that can be monitored

· Whether the machine is connected to a LAN or not

· Whether one of the machines covers is open

· Whether paper has run out

· Whether toner has run out

· Confirmation of a Tx and rx.

· TCR/Journal

· Files in a memory

· LAN parameters

User data that can be programmed

· Quick dials

· Speed dials

· Group dials

· Personal codes

· Addresses for memory forwarding

The utility has a user mode and an administrator mode. A password is needed to
enter administrator mode. User mode can be used to view the data, but to program
the data and back it up to a PC, administrator mode must be used.

2.3.2 IC VIEWER

The fax message file attached to an e-mail message is in either TIFF-F or DCX
format. It can be opened, edited, and saved with the viewer software.

2-18