Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
This information includ es corre ctions to the CRO service manual.
FROM: 1st T.S. Section
MODEL: CRO Europe and Asia
Version
DATE:
October 25, 1993
1. Section 3.2.4. (Page 3-6)
The item 4 has been changed, because the CRO does not have the monitor speaker.
4. Take off the rear cover [A] and
disconnect the monito r sp ea ker [B ].
‘
4. Take off the rear cover [A].
[A]
[A]
Page 2
Technical BulletinNo. CRO-002
SUBJECT: Service Manual Crrection
PREPARED BY: H. Yokoyama
CHECKED BY:
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
The attached page is addition al inf orma tion for the service manual.
FROM: 2nd T.S. Section
MODEL:
CRO Europe and Asia version.
DATE: Nov. 2, 1993
Reissued Jan.10. 19994
Page 3
2-1-2. NCU
C
1. Signal and Jumper Settings
The following table shows the jumper po sitio ns fo r each country, and the status of the relay
control signals (CN3-A7, B7 and A8 ). The coun try is selected by the Country Code for NCU
Parameters (NCU Parameter 00 ; use Function 96 ).
Standby Mode
CN-3CN-3TB1TB2TB3TB5TB4TB7TB8 TP2-3
CountryA7B7A8A7B7A8
GermanyLLLHHLOSASOSS
U.K.LHLHHLOSASOSS
ItalyHHLHHLOSBSOSS
AustriaHHLLLLOSASOSS
BelgiumHHLLLLOSASOSS
DenmarkHHLLLLOSAOOSS
FinlandHHLHHLOSASOSS
IrelandHHLLLHOSCSOSS
NorwayLHLLLHOSASOSS
SwedenHLLLLLOSASOSS
SwitzerlandLHLLLLSSAOSSO
PortugalHHLLLLOSASOSS
HollandHHLLLHOSASOSS
SpainHHLLLLOSBSOSS
IsraelHHLHHLOSASOSS
AsiaLHLHHLOSASOSS
Hong KongLHLHHLOSASOSS
S. Africa HHLHHLOSCSOSS
AustraliaLHLHHLOSASOOS
New
In Turkey, use the “U.K.” country code, NCU parameters manually.
After Ring
Detection
Jumper Tips and Wires
For “A”, “B” and “C” in the TB3/TB5 columns, refer to
the following diagrams.
TB3TB5
A
TB3TB5
B
TB3TB5
Page 4
Base
Technical BulletinNo. CRO-003
SUBJECT: Paper not lifted up
DATE: Dec. 10. 1993
PREPARED BY: H. Yokoyama
CHECKED BY:FROM: 2nd T.S. Section
CLASSIFICATION:
MODEL: CRO
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
[Problem]
The bottom plate of the A4 (letter) size standard cassette is not lifted up eve n if the cassette is
inserted into the machine.
[Reason]
When installing the cassette, the slider [A] should
contact the Boss [B ] on t he base .
However [A] does not contact [B], because of the warp of
the cassette and the base plate of the machien.
Machine
Cassette
[A]
[Modification]
[B]
Temporary: Insert a washer (t=0.5mm, P/N: 07010030B) between the Boss [B] and the
Base plate of the machine
<Effective Date>
• H510-20: R8831000001~• H5 10-30: 4671130001~
• H510-21: 6403100136 ~• H510-40: U2731100001~
• H510-22: L4231000309~• H510-51 : A1431000001~
• H510-27: 0831000146 ~• H510-60: 6353110001~
Permanent: The heig ht of the Boss [B] (P/N: H081 35 61 ) has be en chan ge d fro m 6 mm to
7mm.
<Effective Date>
• From December 1st production
[Countermeasure]
• Install a plastic cap (which packed with this RTB) on to the Boss.
Use a glue for plastic.
or
• Insert a washer(P/N: 07010030B) or an M4 E-ring (P/N: 07200040E) between the Boss and
the Base Plate.
Page 5
Technical BulletinNo. CRO-004
SUBJECT: Paper not lifted up
PREPARED BY: A. Ishiyama
CHECKED BY:
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
To improve image quality, the OBM (mast er un it) has bee n mod ifie d, as shown below.
FROM: 1st T.S. Section
MODEL: CRO/ CS1
DATE:
Dec. 15. 1993
Paper path
When the paper passes over the maste r belt , to ne r sometimes does not transfer to the pape r
properly.
Therefore, the paper path inside the master has been changed, and the paper makes be tter
contact with the master.
This has been executed from October production.
Paper path
Page 6
Technical BulletinNo. CRO-005
SUBJECT: Hot Roller Down
PREPARED BY:H Yokoyama
CHECKED BY:
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
FROM: 2nd T.S. Section
MODEL:
CRO(Europe & Asia)
DATE:
Apr, 11th , 1994
<Problem>
Auto service call (Hot Roller Down) may occur during sta nd by mod e.
<Cause>
TRC (Triac)1 and/or 2 on the PSU may be damaged (short ed ) in the field by severe impulse
noise or power supply drop out. (The TRCs switch the ac power supply to the fusing lamp
on/off.)
This may cause continuou s power supply to the fusing lamp an d this will genarate the above
auto service call condition.
(There are two safety circuits for the power supply to the fusing lamp . The safety circuits cut the
power supply to the fusing lamp.)
<Modification>
Change the capacitors (C8 and C9) to th e surg e killers (10 0Ω +0.01µF) to increase the safety
margin against unstable ac power conditions in the field.
This will be effective from Feb. 1994 production.
Europe: H51 0 56 01B → C
Asia: H510 5602B → C
Page 7
Technical BulletinNo. CRO-006
SUBJECT: Rx problem from PC Fax modems
"Paper Size Error" indication
PREPARED BY: H.Yokoyama
CHECKED BY: S.Hamano
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
FROM: 2nd T.S. Section
MODEL:
CRO (Europe only)
DATE:
May 26th, 1994.
<Rx problem from PC Fax modems>
-ProblemCRO may not receive messages from PC Fax modems.
-CauseSome PC Fax modems can not recognize th e extended DIS frame (6 bytes) which was recently
recommended by CCITT.
-ActionAsk your customer to request th e sen de r (PC Fa x modem o wne r) to con tact a service engineer
to modify their software to solve th e pro ble m.
However we have prepared a coun te rmea sure ROM for this problem. This RO M should be
used only when the problem is not solved even if the sen der co nt acts the PC Fax board maker.
When this ROM is used, the DIS fra me is f ixed at 4 byt es so that the Fine Resolution
(8 X 15.4 l/mm) will not be used for transmittion.
<"Paper Size Error" indication>
-ProblemThe machine may display "Pape r Size Erro r" in the following conditions.
⋅ Machine Software : H5107130C, D or E⋅ Printer Firmware : 930801 or 930319
-CauseSoftware of the machin e
-ActionWe have prepared a counterme asu re ROM fo r this problem.
Page 8
Technical BulletinNo. CRO-006
SUBJECT: Rx problem from PC Fax modems
"Paper Size Error" indication
There are two kinds of problem for the CRO, so the following is a summary of the
countermeasure ROMs.
Checksum
EB51H5107130E 24 DEC. ’93Norma l ma ss prod uction
E64FSame as abovePC Fax problem
E387Same as above"Paper Size Error"
E305Same as abovePC Fax problem and
Indication on the System
Parameter List
ROM
problem
"Paper Size Error"
problem
DATE:
May 26th, 1994.
Contents
The solution for the "Paper Size Error" indication problem will be introduced into the production
machines from Septembe r prod uction. (This is not fixed yet.)
Page 9
Technical BulletinNo. CRO-007
SUBJECT: Rx problem from PC Fax modems
"Paper Size Error" indication
PREPARED BY: H.Yokoyama
CHECKED BY: S.Hamano
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
FROM: 2nd T.S. Section
MODEL:
CRO (Asia only)
DATE:
July, 30, 1994.
<Rx problem from PC Fax modems>
-ProblemCRO may not receive messages from PC Fax modems.
-CauseSome PC Fax modems can not recognize th e extended DIS frame (6 bytes) which was recently
recommended by CCITT.
-ActionAsk your customer to request th e sen de r (PC Fa x modem o wne r) to con tact a service engineer
to modify their software to solve th e pro ble m.
However we have prepared a coun te rmea sure ROM for this problem. This RO M should be
used only when the problem is not solved even if the sen der co nt acts the PC Fax board maker.
When this ROM is used, the DIS fra me is f ixed at 4 byt es so that the Fine Resolution
(8 X 15.4 l/mm) will not be used for transmittion.
<"Paper Size Error" indication>
-ProblemThe machine may display "Pape r Size Erro r" in the following conditions.
⋅ Machine Software : H5107132C, D or E⋅ Printer Firmware : 930801 or 930319
-CauseSoftware of the machin e
-ActionWe have prepared a counterme asu re ROM fo r this problem.
Please contact us if this prob lem happ en ed.
Page 10
Technical BulletinNo. CRO-008
SUBJECT: Rx problem from PC Fax modems
"Paper Size Error" indication
PREPARED BY: H.Yokoyama
CHECKED BY: S.Hamano
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
FROM: 2nd T.S. Section
MODEL:
CRO (USA only)
DATE:
July, 30, 1994.
<Rx problem from PC Fax modems>
-ProblemCRO may not receive messages from PC Fax modems.
-CauseSome PC Fax modems can not recognize th e extended DIS frame (6 bytes) which was recently
recommended by CCITT.
-ActionAsk your customer to request th e sen de r (PC Fa x modem o wne r) to con tact a service engineer
to modify their software to solve th e pro ble m.
However we have prepared a coun te rmea sure ROM for this problem. This RO M should be
used only when the problem is not solved even if the sen der co nt acts the PC Fax board maker.
When this ROM is used, the DIS fra me is f ixed at 4 byt es so that the Fine Resolution
(8 X 15.4 l/mm) will not be used for transmittion.
Please contact us if this prob lem happ en ed.
<"Paper Size Error" indication>
-ProblemThe machine may display "Pape r Size Erro r" in the following conditions.
⋅ Machine Software : CS1: H5117140 E, F or G
CRO: H5107140 D, E or F
⋅ Printer Firmware : 930801 or 930319
-CauseSoftware of the machin e
-ActionUse the following ROMs if this problem happened.
CS1: H5117140H
CRO: H5107 140G
The above ROMs will be used for massproduct ion from July production.
Page 11
Technical BulletinNo. CRO-009
SUBJECT: Printing Problem
PREPARED BY: Y.Okunishi
CHECKED BY: S.Hamano
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
[Problem]
Intermittent resideual image on receptions and reports when the unit has a PIF60 installed.
See below.
FROM: 2nd T.S. Section
MODEL:
CS1 America version
CRO America and Europ e
version
DATE:
July, 30th, 1994
[Cause]
Imcomplete switching at the clock to the fax and report page memory.
The clock to the printer page memory may be mixed with the clock to the fax and report page
memory sometimes.
[Countermeasu re]
The following ROMs will be changed.
<America>
H5117140G → HProgrammed ROM - CS1 (From July production)
H5107140F → GProgrammed ROM - CRO (From July production)
<Europe>
H5107130E → FProgrammed ROM - EUR -CRO (From Aug. production)
H5107133B → CProgrammed ROM - FRN -CRO (From Aug. production)
Page 12
Technical BulletinNo. CRO-010
SUBJECT: New CRO Information
PREPARED BY: M. Tasaka
CHECKED BY:
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
The New CRO will be launched from Sept. ’94 prod uct ion .
Please find the attached she et s which are described the additional information and the
difference of the parts numbers for the old CRO prod uct .
FROM: Over Sea T.S. Section
MODEL:
New CRO
DATE:
Aug 30th, 1994
Page 13
FAX 2500L/2600L/3500L
SERVICE MANUAL
Throughout this manual, the machin es are referrend to as follows:
CRO: FAX 2500L
CS1: FAX3500L
New CRO: FAX2600L
Page 14
Additional In formation for New CRO
The new CRO is a successor to the CRO. Theref ore, most features of the new CRO are the
same as the old CRO.
The differences betwe en the new CRO and old CRO are listed below.
-The Direct Number Entry feature is available by pressin g the quick dial key(8 ).
This feature is programmed in the quick dia l key, as a de fault setting.
Part Number Information for FAX2600L Parts Catalo g
ItemNew CROCRO
1. CassetteH081 3350H081 33551-13- 8
2. Paper Size Detector Pin-LGH081 3388—1-13-28
3. PCB - FCUH081 6064H510 61101- 5-49
4. Operators ManualH081 4444H510 43001- 3- *
5. Op-Port ass’yH081 4725H510 42001- 3-11
6. Standard PinH081 3409—1-11-78
7. Film - Regist Guide Rail - LeftH081 3521—1-13-17
8. Connector - CoverH081 3558—1-11-82
9. Quick Dial List: NAH081 4728H510 42551- 3- 2
Parts Catalog Index
Page 15
Page 1/2
Technical BulletinNo. GENERAL-004
SUBJECT: Black bands/lines on the receive d cop y
PREPARED BY: H.Yokoyama
CHECKED BY:
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
FROM: 2nd T.S. Section
MODEL: USA only
CSO, CFO, CS1/CRO
DATE:
November 11th, 1993
[Problem]
On the received copies, bla ck ban ds or line s may
be printed, especially on the right hand side.
[Cause]
Toner or dust is attached to the charge corona wire.
[Modification]
The electric current of the charge coron a will be
increased to avoid applying uneren charg to the
master which is caused by a dirty corona wire.
Because of the increase of the ele ctric curre nt , th e
distance betwee n th e grid plate and the coro na
wire will be changed to keep the charge on the
master belt the same as before modification.
•H081 2870 → H081 2854 Eraser Ass’y
•H081 5030 → H081 5020 Power pack (CSO/CFO)
H510 5030 → H510 5020 Power pack (CRO/CS 1)
<Eraser Ass’y>
• The thickness of the clean ing blad e of the cleaner will be changed to incre ase the
cleaning ability (4mm → 5mm)
• The distance between the gride pla te and charg e wire will be cha ng ed (6mm → 8mm)
<Power pack>
• The range and initial value of the VRC (VR for the charg e coro na ) will be change d.
The above modification will ta ke pla ce fro m t he De cemb er 1st prod uction.
Page 16
Page 2/2
Technical BulletinNo. GENERAL-004
SUBJECT: Black bands/lines on the receive d cop y
DATE:
November 11th, 1993
[Countermeasure in the field]
The countermeasu re method depends on the CV (Cop y Volume) of the machine.
•If the CV is less than 400 sheets/month
Turn VRC on the power pack to the maximum (Turn the VR clockwise until it stops)
•If the CV is more than 400 sheet s/mo nth
Change the Eraser to the modified one and turn VRC on the power pack to the maximum.
Note:The increase in the powe r of VRC may de crease the life time of the master unit, so for
customers whose ACV/month is more than 400 sheets, the Erase r sh ould be change d.
[Request]
The essence of this problem is a dirty cha rge corona wire, so please do the follo wing
• When a sales or service person visits a customer (at PM or EM), clean the charge
corona wire with the built-in cleaner
• Advise the customer to clea n th e charge corona wire at a certain interval or if the
customer sees black bands/lines on the received copy.
Page 17
Page 1/2
Technical BulletinNo. GENERAL-005
SUBJECT: Black bands/lines on the receive d cop y
PREPARED BY: H.Yokoyama
CHECKED BY:
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
FROM: 2nd T.S. Section
MODEL: Europe, Asia
CSO, CFO, CRO
DATE:
Feb. 3rd, 1994
[Problem]
On the received copies, bla ck ban ds or line s may
be printed, especially on the right hand side.
[Cause]
Toner or dust is attached to the charge corona wire.
[Modification]
The electric current of the charge coron a will be
increased to avoid applying uneren charg to the
master which is caused by a dirty corona wire.
Because of the increase of the ele ctric curre nt , th e
distance betwee n th e grid plate and the coro na
wire will be changed to keep the charge on the
master belt the same as before modification.
•H081 2870 → H081 2854 Eraser Ass’y
•H081 5030 → H081 5020 Power pack (CSO/CFO)
H510 5050 → H510 5051 Power pack (CRO)
<Eraser Ass’y>
• The thickness of the clean ing blad e of the cleaner will be changed to incre ase the
cleaning ability (4mm → 5mm)
• The distance between the gride pla te and charg e wire will be cha ng ed (6mm → 8mm)
<Power pack>
• The range and initial value of the VRC (VR for the charg e coro na ) will be change d.
The above modification will take pla ce fro m t he Feb. 1st pro du ctio n.
Page 18
Page 2/2
Technical BulletinNo. GENERAL-005
SUBJECT: Black bands/lines on the receive d cop y
DATE:
Feb. 3rd, 1994
[Countermeasure in the field]
The countermeasu re method depends on the CV (Cop y Volume) of the machine.
•If the CV is less than 400 sheets/month
Turn VRC on the power pack to the maximum (Turn the VR clockwise until it stops)
•If the CV is more than 400 sheet s/mo nth
Change the Eraser to the modified one and turn VRC on the power pack to the maximum.
Note:The increase in the powe r of VRC may de crease the life time of the master unit, so for
customers whose ACV/month is more than 400 sheets, the Erase r sh ould be change d.
[Request]
The essence of this problem is a dirty cha rge corona wire, so please do the follo wing
• When a sales or service person visits a customer (at PM or EM), clean the charge
corona wire with the built-in cleaner
• Advise the customer to clea n th e charge corona wire at a certain interval or if the
customer sees black bands/lines on the received copy.
Page 19
Page 1/1
Technical BulletinNo. GENERAL-008
SUBJECT: Replacing th e toner cassette
PREPARED BY:H. Yokoyama
CHECKED BY:
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
The instruction of the operator’s manual for replacing the toner cassette (CTM) is wrong.
We will insert the errata sheet to the operator’s manual.
Wrong: 1. Switch off the machine.
Correct: Keep the power switch on whe n replacing the toner cassette.
FROM: 2nd T.S. Section
MODEL:
CSO, CFO, CRO, CS1
DATE:
April, 11th, 1994
Page 20
Page 1/1
Technical BulletinNo. GENERAL-009
SUBJECT: Vertical Black Lines
PREPARED BY: H.Yokoyama
CHECKED BY: S.Hamano
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
[Problem]
Vertical black lines appear on the printed image.
[Cause]
The toner may stick on the Hot Roller, Fusing Stripper, Thermisto r, and Thermostat and this
toner may damage the surf ace of th e Hot Roller. Then, during copying toner is transferred by
the scratched part of the roller to cause vertical bla ck lines on the print ed image .
FROM: 2nd T.S. Section
MODEL:
CSO, CFO, CRO, CS1
DATE:
Jury. 30, 1994
[Countermeasu re]
The material of the surface of the Hot Roller ha s bee n cha nged to pre ven t th e tone r from
sticking on the Roller by the following modification
H0812100D → E
Because of the ab ove mo dif ication, the vender has been changed.
Clean the Fusing Stripper, The rmisto r and Thermo stat and take out the tone r from them when
visit the customer.
Page 21
Leak Current
(On CFO / CS1 FCU)
Diode
COM
COM
Regulator
Technical BulletinNo. Multi-001
SUBJECT: Memory Back-up Battery
DATE:
Jan. 19, 1995
PREPARED BY: Y.Okunishi
CHECKED BY: S.Hamano
CLASSIFICATION:
Action Required Revision of service manual
FROM: 2nd T.S. Section
MODEL:
CSO, CFO, CS1, LHO
Troubleshooting Information only
Retrofit Information Other
[Symptom]
Stored documents in the me mory migh t be erase d when the main power goes down.
A power failure report is printed with the following informa tion.
•Memory Tx Files: Destination names or fax numbers are print ed.
•Substitute Recept ion Files: The Sender’s RTI or CSI is printed if they are pro gra mmed.
CSO rejects incoming messages without RTI or CSI because
of the factory setting.
•Memory Lock Files: Programmed Quick Numbers are printed.
[Cause]
Power loss from the memory back-up battery on FCU caused by excessive charge current, for
the following reasons.
(1) Leak current from Diode
The battery is charged after it is already
24V
24V
fully charged. This type of battery
is damaged if this occurs.
(2) Excessive charge voltage (CFO,
CS1,LHO) The target charge voltage
was 6.2V against 6. 4V or und er which is
recommended by the battery maker.
This margin was too small for this battery.
Zener
Diode
Battery
COM
[Modification]
See MB C Series-048A.
OUT
Page 22
Technical BulletinNo. Multi-001
SUBJECT: Memory Back-up Battery
[Action Taken]
1. Install the modified FCU to deal with customer claims.
2. Request technicians not to turn off the main power if a do cume nt is stored
in the memory.
[Note]
•Stored data other than docume nts is not erased even if the main power goes do wn.
DATE:
Jan. 19, 1995
Page 23
Technical BulletinNo. Multi-002
SUBJECT: Toner Spillage during Transportation
PREPARED BY: Y. Okunishi
CHECKED BY: M. Iwasa
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Preventive Action
Background: Machines have been sent to cu sto mers after pre-installation and sent back to the
service center for repair.
Problem:Toner had spread inside the machin e du ring transportation.
Cause:Toner leaked from the development unit, the toner ca rtrid ge , or somewhere
in the toner path during tran sportation.
Preparation for transportation:
(1) Transportation withou t he avy vibra tio n
(Example: A technician should carry the machine with care.)
• F/L series fax machines:
The development unit can be connected to a CTM with toner.
However, the toner path under the CTM must be covered by some
adhesive tape. See the attached illust rat ion.
• C series fax machines:
Follow RTB No. CSO-006
• Other order machines:
Follow (2) below.
FROM: 2nd T.S. Section
MODEL:
All laser plain paper fax
machines
DATE:
Jul. 15.1995
(2) Transportation with heavy vibration
(If a third party handles the transportation, follow this procedure.)
• F/L series fax machines:
Remove the development unit and the CTM fro m the machin e if toner
has been installed. They must not be delivered in the same box as the
machine, because they contain toner which may spill out. The toner
inside the machine must be clean ed away or th e toner path under the
CTM must be covered with tape.
• C series fax machines and others:
Remove the development unit and CTM (or Toner Cartridge) from
the machine if toner has been inst alle d, and clean the toner from
inside the machine.
The removed development unit and CTM must not be delivered
in the same box as the machine.
Page 24
Technical BulletinNo. Multi-002
SUBJECT: Toner Spillage during Transportation
Inside of FX6 and LSO
Drum
DATE:
Jul. 15.1995
Toner path
Note: Adhesion of the tap e sho uld not be strong. Otherwise, it may not be ta ken off
cleanly from the machine, or th e toner path may be damaged whe n it is t ake n
off.
Please request tape samples for th e FX6 and LSO from Ricoh.
Adhesive tape
Page 25
Technical BulletinNo. Multi-003
Page 1/2
SUBJECT: Harness for PFU
PREPARED BY: Y. Okunishi
CHECKED BY: M. Iwasa
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
Problem: The Paper Feed Unit may not work correctly.
Cause:Wires of the harness (H511 5528) from the FCU to the relay connect ors for the paper
The harness should be checked before the start of th e PFU installation because the
FCU or the PFU PCB may become damaged.
Follow the attached proce du re be fo re PFU installation and change the harness
to a new one if it is bad.
Page 26
CN B
RTB No. Multi-003
Page 2/2
Harness Check Procedure
1. Remove the Rear Cover and Left Cover.
2. Unplug the connector CN28 on the FCU.
3. Unplug the connect ors CN A and CN B on the relay con ne ctor board located at the bot to m of
Main Frame.
Harness from FCU
(CN A & B)
Main Frame
Paper Feed Unit (PFU)
Relay connectors
Harness from PFU
4. Check the continuity of the harness pin by pin using a multimeter.
See below for what the correct allocation of all wires of the harness should be.
ABCDEFGHI
CN28 (to FCU)
J1234
5
6XX1234XX
CN A
(to PFU)
View from the side without the plastic cove r
Check the continuity of the following.
A of CN28 to 4 of CN B
⇓⇓
D of CN28 to 1 of CN B
E of CN28 to 6 of CN A
⇓⇓
J of CN28 to 1 of CN A
Page 27
Page 1/3
Technical BulletinNo. Multi - 004A
SUBJECT: Fusing Unit
PREPARED BY: Y.Okunishi
CHECKED BY: S.Fujii
CLASSIFICATION:
Action Required Revision of service manual
Troubleshooting Information only
Retrofit Information Other
A: "NOTE" is added to page 2/3.
SYMPTOM:
Background on received and copied documents.
Cause:
Hot Roller failure as a result of not changing the Cleaning Pad at the 10K PM.
Failure to change the Cleaning Pad results in dirty Strippers and Thermostat and
then Hot Roller failure.
As the machine warms up from the standby temperature to the fusing
temperature, it is exposed to slight overheating before the temperature levels
off. This leads to softening of the Teflon layer on the Hot Roller. As a result, the
Teflon layer peels off in the areas where the Strippers and other parts come in
contact with it. Dirty Strippers and Thermostat put more stress on the Hot Roller and
cause premature Hot Roller failure.
Also, the dirty Thermistor causes the Hot Roller to overherat and fail prematurely.
FROM: Quality Assurance Center
DATE:
Oct. 15, 1996
MODEL:
CSO, CRO, CS1, CFO,
CGO
A second cause can be a damaged (bent ) Thermistor from a previous service visit.
The damaged Thermistor causes the Hot Roller to overheat and fail prematurely.
SOLUTION:
Ricoh recommends replacing the Cleaning Pad at the 10K PM. However, this is
sometimes ignored. Realizing this, Ricoh will conduct the following modifications to
protect the Hot Roller from the failure mentioned above.
The hot rollers shipped from the SPC in Japan will be replaced by the
Hot Roller Kit in July.
This kit will be comprised of the following: Hot Roller, Cleaning Pad, Thermistor,
Thermistor Bracket, Screw, Strippers (2), Stripper Springs (2) and Installation Sheet.
The individual Hot Roller will be no longer available. The Cleaning Pad will
continue to be a Service Part.
Ricoh recommends change of the above modified parts and Cleaning Pad when the failed
Hot Roller is replaced with the new one.
NOTE
(A): Please refer to the following instructions and fix the cover to the fusing unit
and check that the harness is not pinched before installing the fusing unit in the
machine.
If the metal wire of the harness contacts the thermistor bracket, a no power
condition may occur. Please check the thermistor harness if this occurs.
Fusing Cover
(Bad)
Edge of the cover may damage
the harness
Edge
(Good)
Fusing Unit
Page 29
Installation Procedure for the Thermistor
1. Assemble the thermistor and the bracket
with the screw.
Bracket - Thermistor
H0812141
Thermistor - Fusing Unit
H0815035
Do not bendthis part
2. Install the
Thermistor Ass’y
( ✻ 4)
Thermistor - Fusing Unit
H0815035
Harness - Thermostat
(✻ 3)
Page 3/3
Thermostat - Fusing Unit
H0812134
Screw - M3 x 8
03130080B
(✻ 1)
Note: Set the projection on
the thermistor into
the hole in the bracket.
Note: ✻ 1 Place the thermostat harness under the part of the bracket.
✻ 2 Do not cross the thermostat harness and the thermistor harness.
✻ 3 Push the thermistor head (sensor) gently against the hot roller witha finger to make sure that the thermistor
head touches the hot roller surface. Do not push it strongly.
✻ 4 Do not bend the thermistor neck (spring plate) when installing or cleaning it .
If the thermistor is bent, replace it.
(✻ 2)
Bracket - Thermistor
H0812141
Stay - Fusing Unit - Upper
H0812175
Page 30
T
Model:
K105 (FAX4000L)
echnical
B
ulletin
Date:
15-Sep-97
No:
PAGE: 1/1
015
Subject:
From:
Classification:
The V.33 standard for 14.4 kbps modems has not been supported by FX4 and FX6MK2
because V.33 has been deleted from the ITU (CCITT) recommendations.
So, data transfer at 14.4 kbps speed between a FAX4000L which supports only V.33 and
products which support only V.17 will not be successful, and 9.6 kbps is the highest speed
for data transfer between them .
See the following list.
Only V.33 is supportedV.33 and V.17 are
14.4 Kbps Modem
QAC 2nd Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
K105 (FAX4000L)CFO, CS1, CGOFX6MK2, FX4
Part information
Electrical
Transmit/receive
supported
Prepared by:
Action required
Service manual revision
Retrofit information
Only V.17 is supported
Y.Okunishi
RCREASIA
✶✶
Page 31
T
Model:
General
echnical
B
ulletin
Date:
31-Oct-97
No:
PAGE: 1/3
011
Subject:
From:
Classification:
Check Items
The following function s for which the clock timer is used were checked to see whether or
not they will function correctly at 0:00 on Jan. 1, 2000.
1) Display and print of the date and time
2) Clock adjustment
3) Send later mode with memory and without memory
Year 2000 Problem
QAC 2nd Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
The year must be changed to 2000 or 00 from 1999 or 99 and the date must be kept
correctly after the start of the year 2000.
The date and time can be adjusted after the start of the year 2000.
The dialling time must be at the set time after the start of the year 2000.
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
Y.Okunishi
4) Automatic re-transmission.
When a communication error happens, the machine dials the same destination again
automatically at an in terval. This must function correctly after the start of the year
2000.
5) Weekly timer and night timer
The energy saver mode (fusing unit) contro l must work correctly.
6) Displayed date after a power failure
The correct date must be kept by the battery back-up feature.
Reissue date: 15-Nov-97
The items in bold italic have been corrected or added.
Model:
General
Date:
31-Oct-97
No:
PAGE: 1/3
011
A
Subject:
From:
Classification:
Check Items
The following functions for which the clock timer is used were checked to see whether or
not they will function corr ectly at 0:00 on Jan. 1, 2000.
1) Display and print of the date and time
2) Clock adjustment
3) Send later mode with memory and without memory
Year 2000 Problem
QAC 2nd Field Inf or mation Dept .
Troubleshooti ng
Mechanical
Paper path
Other
The year must be changed to 2000 or 00 from 1999 or 99 and the date must be kept
correctly after the year 2000.
The date and time can be adjusted after the time becomes the year 2000.
The calling time must be the set time after the time becomes the year 2000.
(Info only)
Part information
Electri cal
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofi t information
Y.Okunishi
4) Automatic re-transmission.
When the communication error happens, the machine calls to the same destination
again automatically with an interval. This must function correctly after the time
becomes the year 2000.
5) Weekly timer and night timer
The energry saver mode (heater) control must work correctly.
6) Displayed date after a power failure
The correct date must be kept by the battery.
Models Checked
1) K50 series (FAX10, 20, 60, etc.)
2) K70 series (FAX90, 95, 105, etc.)
3) K90 series (FAX80, 85, 75, 86, etc.)
4) LE series (FAX08, 09, Phone fax for ATT, etc.)
5) B series (B1, RF810, FAX12, FAX300, etc.)
6) ZB series (FAX220, FAX240, Innfax, etc.)
7) BARBARA series (RF01, 02, 03, 05, 06, etc.)
Page 35
T
Model:
8) OX series (FAX21, 22)
9) PF series (PF-1, PF-2)
10) A series (FAX500, 550, etc.)
11) B60 series (FAX170, 180, etc.)
12) K100 series (FAX1000L, 1010L, etc.)
13) K105 series (FAX4000L, etc.)
14) K200 series (FAX7000L, etc.)
15) KV series (FAX2800L, 1200L, etc.)
16) C series (FAX3000L, 4500L, 5600L, etc.)
17) L80 (MV715)
18) I series (FAX800, 880, 680, etc.)
19) F\L series (FAX2700L, 4700L, MV310, etc.)
General
echnical
B
ulletin
Date:
31-Oct-97
No:
PAGE: 2/3
011
A
20) FX7, LX7 (FAX1700L, MV106, FAX1750MP, etc.)
21) L20 series (Aficio FX10)
Problem found
Most of the models except the following model s, will not experience any problems.
a) The day of week, that appears on the display only in the clock adjustment
mode, is returned back to SUNDAY every time when the clock adjustment is
done after the time becomes the year 2000.
So, the programmed weekly timer does not work correctly.
have the weekly timer.)
If the clock adjustment is not done after the time becomes the year 2000, the
date and the day of week is kept correctly.
(AFO’ s do not
b) Clock adjustment is available only for the year 91 through 99. The other years
cannot be set. (Month, day and time can be adjusted.)
Page 36
T
Model:
2) K200 (FAX7000L)
General
a) Clock adjustment is available only for the years 88 through 99. The other years
cannot be set. (Month, day and time can be adjusted.)
b) The send later mode does not function (no calling happens) if it passes the
time into the year 2000.
No report is printed and the rest message in the memo ry is not cleared
automatically but it is cleared by the user operation.
c) Automatic re-transmission is not done if the time becomes the year 2000 in the
interval after the transmission failure.
The rest message in the memory is not cleared automatically but it is cleared
by the user operation.
d) The display year is returned back to 88 after the power failure after the time
becomes the year 2000.
echnical
B
ulletin
Date:
31-Oct-97
No:
PAGE: 3/3
011
A
The other functions in these models work correctly.
Schedule of the countermeasure ROMs
1) AFO, CSO, CS1, CRO:
In January 1998.
2) K200(FAX7000L):
In April 1998.
RCREASIA
∗∗∗
Page 37
T
echnical
B
ulletin
MB Correction
Reissue date: 15-Jan-98
The items in bold italic have been corrected or added.
PAGE: 1/3
Model:
Subject:
From:
Classification:
Check Items
The following function s for which the clock timer is used were checked to see whether or
not they will function correctly at 0:00 on Jan. 1, 2000.
1) Display and print of the date and time
2) Clock adjustment
3) Send later mode with memory and without memory
General
Year 2000 Problem
QAC 2nd Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other (Info only)
The year must be changed to 2000 or 00 from 1999 or 99 and the date must be kept
correctly after the year 2000.
The date and time can be adjusted after the time becomes the year 2000.
The calling time must be the set time after the time becomes the year 2000.
Part information
Electrical
Transmit/receive
Date:
15-Jan-98
Prepared by:
Action required
Service manual revision
Retrofit information
No:
Y.Okunishi
011
B
4) Automatic re-transmission.
When the communication error happens, the machine calls to the same destination
again automatically with an interval. This must function co rrectly after the time
becomes the year 2000.
5) Weekly timer and night timer
The energry saver mode (h eater) control must work correctly.
6) Displayed date after a power failure
The correct date must be kept by the battery.
Models Checked
1) K50 series (FAX10, 20, 60, etc.)
2) K70 series (FAX90, 95, 105, etc.)
3) K90 series (FAX80, 85, 75, 86, etc.)
4) LE series (FAX08, 09, Phone fax for ATT, etc.)
5) B series (B1, RF810, FAX12, FAX300, etc.)
6) ZB series (FAX220, FAX240, Innfax, etc.)
7) BARBARA series (RF01, 02, 03, 05, 06, etc.)
Page 38
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echnical
B
ulletin
PAGE: 2/3
Model:
8) OX series (FAX21, 22)
9) PF series (PF-1, PF-2)
10) A series (FAX500, 550, etc.)
11) B60 series (FAX170, 180, etc.)
12) K100 series (FAX1000L, 1010L, etc.)
13) K105 series (FAX4000L, etc.)
14) K200 series (FAX7000L, etc.)
15) KV series (FAX2800L, 1200L, etc.)
16) C series (FAX
17) L80 (MV715)
18) I series (FAX800, 880, 680,
19) F\L series (FAX2700L,
20) FX7, LX7 (FAX1700L, MV106, FAX1750MP, etc.)
General
2500L
,3000L,
3700L
3500L
MV74
, 4500L, 5600L, etc.)
, etc.)
, 4700L, MV310, etc.)
Date:
15-Jan-98
No:
011
B
21) L20 series (Aficio FX10)
Problem found
Most of the models except the following models, will not experience any problems.
a) The day of week, that appears on the display only in the clock adjustment
mode, is returned back to SUNDAY every time when the clock adjustment is
done after the time becomes the year 2000.
So, the programmed weekly timer does not work correctly. (AFO’ s do not
have the weekly timer.)
If the clock adjustment is not done after the time becomes the year 2000, the
date and the day of week is kept correctly.
b) Clock adjustment is available only for the year 91 through 99. The other years
cannot be set. (Month, day and time can be adjusted.)
9620, Infotec 3301/3305, Nashua F492)
NRG
9660/9661/9662, Om nifax L40/41,
NRG
Page 39
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echnical
B
ulletin
PAGE: 3/3
Model:
2) K200 (FAX7000L)
The other functions in these models work correctly.
General
a) Clock adjustment is available only for the years 88 through 99. The other years
cannot be set. (Month, day and time can be adjusted.)
b) The send later mode does not function (no calling happens) if it passes the
time into the year 2000.
No report is printed and the rest message in the memory is not cleared
automatically but it is cleared by the user operation.
c) Automatic re-transmission is not done if the time becomes the year 2000 in the
interval after the transmission failure.
The rest message in the memory is not cleared automatically but it is cleared
by the user operation.
d) The display year is returned back to 88 after the power failure after the time
becomes the year 2000.
Date:
15-Jan-98
No:
011
B
Schedule of the countermeasure ROMs
1) AFO, CSO, CS1, CRO:
In January 1998.
2) K200(FAX7000L):
In April 1998.
RCREASIA
∗∗∗
Page 40
T
Model:
General
echnical
B
ulletin
Date:
15-Apr-98
No:
PAGE: 1/3
014
Subject:
From:
Classification:
The year 2000 issue was explained in RTB No. General-011B.
That RTB explains only the technical matters of what will happen after the year 2000 in
some models, and the countermeasures.
At this time, we would explain how to talk with customers about the year 2000 issues
related to fax machines.
Basically, we can say to the customers that there is no major issue reated to basic
operation after the year 2000, and they don't need to take any preventative action before
the year 2000.
The only thing that the customers need to know is that the following operations will be
changed after the year 2000.
Action Plan for the Year 2000 Issues
QAC Field Inf or mation Dept .
Troubleshooti ng
Mechanical
Paper path
Other (Info only)
Part information
Electri cal
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofi t information
First, please do not forget to inform the customers that they don't need to do anything if
they do not go into the clock adjustment mode.
A) Adjustment of the year
A-1) For the year 2000
①Set the clock to 11:59 PM (or 23:59) on December 31 1999, and wait for one minute.
②The year changes to 2000 automatically, then set the current time.
(Do not change the year.)
A-2) For the year 2001
③After the above step ①, set the clock to 11:59 PM (or 23:59) on December 31 2000, and
wait for one minute.
④The year changes to 2001 automatically, then set the current time.
(Do not change the year.)
A-3) For years 2002 and later, repeat the same procedure as above.
Page 41
T
Model:
General
echnical
B
ulletin
Date:
15-Apr-98
No:
PAGE: 2/3
014
B) Adjustment of the weekly timer (Heater timer)
This is only for customers who use the weekly timer. (We do not think that many
customers are using this function.)
Please recommend adjusting the timer on Sunday if the customer can do it.
If they cannot do it on Sunday, the ROM should be changed to the new one.
The new ROM includes the countermeasure for the above A) also.
2. K200 (FAX7000L)
A) Adjustment of the year
First, please do not forget to inform the customers that they don't need to do anything if
they do not go into the clock adjustment mode.
A-1) For the year 2000
Set the clock to 11:59 PM (or 23:59) on December 31 1999, and wait for one minute.
①
The year changes to 2000 automatically, then set the current time.
②
(Do not change the year.)
A-2) For the year 2001
Except AF0
••••
After the above step ①, set the clock to 11:59 PM (or 23:59) on December 31 2000,
③
and wait for one minute.
The year changes to 2001 automatically, then set the current time.
④
(Do not change the year.)
A-3) For years 2002 and later
Repeat the same procedure as above.
If the customer switches off the machine after the year 2000, the year displayed re turns to
1988. In this case, follow the above procedure to adjust the clock.
B) Send later mode
Please notify the customer that they should not use send later mode on December 31st
1999, if the transmission will be done on the next day.
If the customer cannot guarantee that they will follow this advice, the ROM should be
changed.
Page 42
T
Model:
Schedule of the countermeasure ROMs
1) AFO, CSO, CS1, CRO:
2) K200 (FAX7000L):
Both are delayed.
∗
General
In May 1998.
In May 1998.
echnical
B
ulletin
Date:
15-Apr-98
No:
PAGE: 3/3
014
RCREASIA
∗∗∗
Page 43
RICOHTechnical
Model:
LSO, CRO, CS1, AFO, AF2, K200
Bulletin
Date:
31-May-98
No:
PAGE:
Multi - 008
1/8
Subject:
From:
Classification:
Attached please find the list of the ROMs for the year 2000 problem and the procedure for
making R200 ROMs from the ROM file s.
Note:
Please refer to RTB nos. General 11 and 14 for details.
·
8 ROMs for the K200 are combined in one file.
·
ROMs for the year 2000 problem
QAC Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
Y.Okunishi
RCREASIA
***
Page 44
RICOHTechnical
Model:
LSO, CRO, CS1, AFO, AF2, K200
Bulletin
Date:
31-May-98
No:
PAGE:
Multi - 008
2/8
ROMs for the year 2000May 29, 1998
Y.Okunishi
Product
Code
CSOH0817138yesCSO71388552c30usaH081-203000LRICOHUS91/1293/416,747 2M ROM (1ROM/unit)
1. ROM Writing
This will vary depending on the ROM writer buffer capacity.
This is an example with a buffer RAM capacity of 512KB.
During the first load, 512KB is sent.
During he first load, 0H~7FFFFH can be loaded.
During the second, 800000H~FFFFFH can be loaded.
Since the K200 is 1MB, the sending is completed after 512KB worth has been sent
twice.
First Time
1-1) Transfer to the ROM writer.
Motorola-S Format
Receiving location address00000000
Send/Receive buffer RAM start00000000
Sending buffer RAM endDevice capacity
1-2) Program on the ROM
Set program16-bit series
Device Count4
Device Start00000000
Buffer RAM Start00000000
Data TypeBIGENDIAN
PAGE:
6/8
Second Time
2-1) Transfer to the ROM writer.
Motorola-S Format
Receiving location address00080000
Send/Receive buffer RAM start00000000
Sending buffer RAM endDevice capacity
2-2) Program on the ROM
Set program16-bit series
Device Count4
Device Start00000000
Buffer RAM Start00000000
Data TypeBIGENDIAN
When the buffer RAM capacity is 1MB, the RAM writing is as follows.
1MB can be sent during the first load.
OH~FFFFFH can be loaded.
Since the K200 is 1MB, it can be transferred all at once.
Page 49
RICOHTechnical
First Time
1-1) Transfer to the ROM writer.
Motorola-S Format
Receiving location address00000000
Send/Receive buffer RAM start00000000
Sending buffer RAM endDevice capacity
1-2) Program on the ROM
Set program16-bit series
Device Count4
Device Start00000000
Buffer RAM Start00000000
Data TypeBIGENDIAN
Second Time
2-1) Transfer to the ROM writer.
Since 1MB can be sent the first time, this is not necessary.
2-2) Program on the ROM
Set program16-bit series
Device Count4
Device Start00000000
Buffer RAM Start00080000
Data TypeBiGENDIAN
Bulletin
PAGE:
7/8
ROM locations (Top view of MBU)
3-8 (3’)3-0 (4’)
2-8 (1’)2-0 (2’)
1-8 (3)1-0 (4)
0-8 (1)0-0 (2)
() The number in the parentheses is the ROM writer socket number.
[‘] The second time is indicated.
The ROM part numbers start from 0-8.
(Ex: For the FAX7000L(US), 0-8:H0087260, 3-0:H0087267)
Reissue date: 30-Jun-98
The items in bold italic have been corrected or added.
Model:
General
Date:
15-Jan-98
No:
PAGE: 1/3
C
011
Subject:
From:
Classification:
Check Items
The following function s for which the clock timer is used were checked to see whether or
not they will function correctly at 0:00 on Jan. 1, 2000.
1) Display and print of the date and time
2) Clock adjustment
3) Send later mode with memory and without memory
Year 2000 Problem
QAC 2nd Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other (Info only)
The year must be changed to 2000 or 00 from 1999 or 99 and the date must be kept
correctly after the year 2000.
The date and time can be adjusted after the start of the year 2000.
The calling time must be the set time after the start of the year 2000.
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
Y.Okunishi
4) Automatic re-transmission.
When a communication error occu rs, the machine calls the same destination again
automatically after an interval. This must function correctly after the start of the year
2000.
5) Weekly timer and night timer
The energy saver mode (heater) control must work correctly.
6) Displayed date after a power failure
The correct date must be kept by the battery.
Models Checked
1) K50 series (FAX10, 20, 60, etc.)
2) K70 series (FAX90, 95, 105, etc.)
3) K90 series (FAX80, 85, 75, 86, etc.)
4) LE series (FAX08, 09, Phone fax for ATT, etc.)
5) B series (B1, RF810, FAX12, FAX300, etc.)
6) ZB series (FAX220, FAX240, Innfax, etc.)
7) BARBARA series (RF01, 02, 03, 05, 06, etc.)
Page 52
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echnical
B
ulletin
PAGE: 2/3
Model:
8) OX series (FAX21, 22)
9) PF series (PF-1, PF-2)
10) A series (FAX500, 550, etc.)
11) B60 series (FAX170, 180, etc.)
12) K100 series (FAX1000L, 1010L, etc.)
13) K105 series (FAX4000L, etc.)
14) K200 series (FAX7000L, etc.)
15) KV series (FAX2800L, 1200L, etc.)
16) C series (FAX2500L,3000L, 3500L, 4500L, 5600L, etc.)
17) L80 (MV715)
18) I series (FAX800, 880, 680, MV74, etc.)
19) F\L series (FAX2700L, 3700L, 4700L, MV310, etc.)
20) FX7, LX7 (FAX1700L, MV106, FAX1750MP, etc.)
21) L20 series (Aficio FX10)
General
Date:
15-Jan-98
No:
011
C
22) K10 series (FX120, Rapicom120, FX210/230, Rapicom210/230, etc.)
23) K20 series (FX5000, Rapicom5000, etc.)
24) K60 series (FAX610, Rapicom610, etc.)
25) K83 series (FAX830, Rapicom830, etc.)
26) FR4, FR6 (FAX4800L, FAX3800L, etc.)
Problem found
Most models, except the following models, will not experience any problems.
a) The day of week, that appears on the display only in the clock adjustment
mode, is returned back to SUNDAY whenever the clock adjustment is done
after the start of the year 2000.
So, the programmed weekly timer does not work correctly. (AFO’ s do not
have the weekly timer.)
If the clock adjustment is not done after the start of the year 2000, the date and
the day of week is kept correctly.
b) Clock adjustment is available only for the year 91 through 99. The other years
cannot be set. (Month, day and time can be adjusted.)
Page 53
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echnical
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ulletin
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Model:
2) K200 (FAX7000L)
3) K60 series (FAX610, Rapicom610, Infotec6550)
General
a) Clock adjustment is available only for the years 88 through 99. The other years
cannot be set. (Month, day, and time can be adjusted.)
b) The send late r mode does not function (no calling happens) if it passes the time
into the year 2000.
No report is printed. The message in the memory is not cleared automatically
but must be cleared by user operation.
c) Automatic re-transmission is not done if the year 2000 starts in the interval after
the transmission failure.
The message in the memory is not cleared automatically but must be cleared
by user operation.
d) The display year is returned back to 88 after a power failure after the start of
the year 2000.
K83 series (FAX830, Rapicom830, Infotec6750)
Date:
15-Jan-98
No:
011
C
a) The day of week is not displayed correctly after the start of the year 2000.
b) The send later mode does not function (calling at 0:00AM January 1st
2000).
c) The display year is returned back to 85 when the power fails after the
start of the year 2000.
The other functions in these models work correctly.
Schedule for the countermeasure ROMs
1) AFO, CSO, CS1, CRO:
In
K200 (FAX7000L):
2)
In May 1998
3) K60, K83: A ROM will not be available.
April
1998.
(The corrected version will be in July 1998.)
RCREASIA
∗∗∗
Page 54
T
echnical
B
ulletin
RTB Correction
Reissue date: 30-Jun-98
The items in bold italic have been correction or added.
Model:
CSO, CRO, CS1, AFO, AF2, K200
Date:
31-May-98
No:
PAGE: 1/5
Multi-008
A
Subject:
From:
Classification:
Attached please find the list of ROMs for the year 2000
The ROM files have been saved in the Ricoh QAC server except for the K200 ROMs.
(EP ROMs for the K200 will be prepared by the beginning of June.)
Note:
• Please refer to RTB nos. General 11 and 14 for details.
ROMs for the year 2000 problem
QAC Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
. (The list was updated.)
Y. Okunishi
Action required
Service manual revision
Retrofit information
The items in bold italics have been corrected or added.
Subject:
From:
Classification:
Check Items
The following function s for which the clock timer is used were checked to see whether or
not they will function correctly at 0:00 on Jan. 1, 2000.
1) Display and printing of the date and time
2) Clock adjustment
Year 2000 Problem
Technical Service Dept., GTS Division
Troubleshooting
Mechanical
Paper path
Other ( )
The year must be changed to 2000 or 00 from 1999 or 99 and the date must be kept
correctly after the year 2000.
The date and time can be adjusted after the year 2000.
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
Y. Okunishi
3) Send later mode with memory and without memory
The calling must be made at the set time after the year 2000.
4) Automatic re-transmission.
When a communication error occu rs, the machine calls the same destination again
automatically after an interval. This will function correctly afte r the yea r 2 000.
5) Weekly timer and night timer
The energy saver mode (fusing unit) control will work correctly.
6) Displayed date after a power failure
The correct date will be kept by the battery.
7) Leap year
Machines must recognize the year 2000 as a leap year and the above 1) – 6) will
function.
8) The year 2001
The above 1) – 6) will function in the year 2001.
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Model:
Models Checked
1) K50 series (FAX10, 20, 60, etc.)
2) K70 series (FAX90, 95, 105, etc.)
3) K90 series (FAX80, 85, 75, 86, etc.)
4) LE series (FAX08, 09, Phone fax for ATT, etc.)
5) B series (B1, RF810, FAX12, FAX300, etc.)
6) ZB series (FAX220, FAX240, Innfax, etc.)
7) BARBARA series (RF01, 02, 03, 05, 06, etc.)
8) OX series (FAX21, 22)
9) PF series (PF-1, PF-2)
10) A series (FAX500, 550, etc.)
11) B60 series (FAX170, 180, etc.)
12) K100 series (FAX1000L, 1010L, etc.)
General
Date:
15-Jan-99
No.:
RGene011d
13) K105 series (FAX4000L, etc.)
14) K200 series (FAX7000L, etc.)
15) KV series (FAX2800L, 1200L, etc.)
16) C series (FAX2500L,3000L, 3500L, 4500L, 5600L, etc.)
17) L80 (MV715)
18) I series (FAX800, 880, 680, MV74, etc.)
19) F\L series (FAX2700L, 3700L, 4700L, MV310, etc.)
20) FX7, LX7 (FAX1700L, MV106, FAX1750MP, etc.)
21) L20 series (Aficio FX10)
22) K10 series (FX120, Rapicom120, FX210/230, Rapicom210/230, etc.)
23) K20 series (FX5000, Rapicom5000, etc.)
24) K60 series (FAX610, Rapicom610, etc.)
25) K83 series (FAX830, Rapicom830, etc.)
26) FR4, FR6 (FAX4800L, FAX3800L, etc.)
27) Schmidt 1(FAX2000L)
28) Schmidt 3
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Model:
Problems found
Most models, except the following, will not experience any problems.
1) AFO (FAX 500/550/580, NRG 9620, Infotec 3301/3305, Nashua F492)
a) The day of the week that appears on the display only in the clock adjustment
mode is returned back to SUNDAY every time the clock adjustment is done
after the year 2000.
So, the programmed weekly timer does not work correctly. (AFO does not
have the weekly timer.)
If the clock adjustment is not done after the year 2000, the date and the day of
week is kept correctly.
b) Clock adjustment is available only for the year 91 through 99. The other years
cannot be set. (Month, day and time can be adjusted.)
Date:
15-Jan-99
No.:
RGene011d
2) K200 (FAX7000L)
a) Clock adjustment is available only for the years 88 through 99. The other years
cannot be set. (Month, day and time can be adjusted.)
b) The send later mode does not function (no calling happens) if time passes into
the year 2000.
No report is printed and the rest of the message in the memory is not cleared
automatically, but it is cleared by user operation.
c) Automatic re-transmission is not done if the year 2000 starts in the interval after
the transmission failure.
The rest of the message in the memory is not cleared automatically but it is
cleared by user operation.
d) The displayed date is reset and turned back to ‘88 in the event of a power
failure after the year 2000.
e) The day of the week will be wrong if the clock or date information is
adjusted after the year 2000.
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Model:
3) K60 series (FAX610, Repicom610, Infortec6550)
The other functions in these models work correctly.
Schedule of the countermeasure ROMs
1) AFO, CSO, CS1, CRO:
2) K200(FAX7000L):
General
K83 series (FAX830, Repicom830, Infortec6750)
a) The day of the week is not displayed correctly after the year 2000.
b) The send late r mode does not function (calling at 0:00A M January 1st 2000)
c) The display year is returned back to 85 when the power fails after the year
2000.
In April 1998.
In May 1998. (Corrected version will be in July 1998.)
Date:
15-Jan-99
No.:
RGene011d
3) K60, K83:
The ROM will not be available.
RCREBVASIA
∗∗∗
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