Ricoh fax2000 Technical Bulletin fx2000

RICOH Technical
Bulletin
PAGE: 1/2
Model:
Subject: From: Classification:
This RTB is to inform of corrections to the Schmidt1 service manual.
Section 5. Preventive Maintenance
5.2 PM Table
The following items do not require replacement at 60K. Please delete these items from the PM table.
Printer: Paper Feed Clutch Paper Feed Unit: Paper Feed Clutch Multi-purpose Feeder: Paper Feed Clutch
Schmidt1
Service Manual Correction
GTSS Field Information Dept.
Troubleshooting Mechanical Paper path Other ( )
Part information Electrical Transmit/receive
Date:
15-Feb-99
Prepared by:
1
K. Misugi
Action required Service manual revision Retrofit information
Please add the following remark to the manual. “Machine Life of the Multi-Purpose Feeder is 60,000 sheets.” Please refer to the following page for the corrections in the PM table.
Section 4. Service Tables and Procedures
4.2 Bit Switches
4.2.1 System Switches Please add the following remarks in the comments for RAM Reset Level 2.
When RAM reset level 2 is done, the m achine refers to the bit switch coun try code (System bit switch 0F: functional settings) and automatically changes the NCU country code (NCU parameter: RAM 807F00) to the same code.
To change the machine settings to those for another country, set the bit switch country code (System bit switch 0F) to the code for that country, then do RAM reset level 2. Then all bit switch and NCU parameter settings will be changed to the defaults for that country.
RC RE ASIA
***
RICOH Technical
Bulletin
PAGE: 2/2
Model:
Schmidt1
Date:
15-Feb-99
1
5. PREVENTIVE MAINTENANCE
5.1 SPECIAL TOOLS AND LUBRICANTS
Flash/SRAM data copy tool (P/N: A1939353 or H5159100)
·
Flash/SRAM data copy board (P/N: A1939351)
·
5.2 PM TABLE
Scanner / ADF C: Clean, R: Replace
Item 30K 60K Notes
CIS Glass C (user) C (u ser) Soft cloth and water White Roller C (user) C (u ser) Soft cloth and water ADF Feed Roller
Assembly ADF Separation Roller C (user) R Soft cloth and water
Printer
C (user) R Soft cloth and water
Item 30K 60K Notes
Paper Feed Roller C (user) C Soft cloth and water Paper Feed Clutch R Separation Pad C (user) R Soft cloth and water Fusing Thermistor R Hot Roller Strippers R 4 pieces used Hot Roller R Pressure Roller (Fusing) R Transfer Roller R Cleaning Pad
Paper Feed Unit (Optional)
Item 30K 60K Notes
Feed Roller C (user) R Soft cloth and water Paper Feed Clutch R Friction Pad C (user) R Soft cloth and water
Multi-purpose Feeder (Optional)
R (user)
Replaced after
installing a new
cartridge.
A cleaning pad is included with t he cartridge.
Item 30K 60K Notes
Feed Roller C (user) R Soft cloth and water Paper Feed Clutch R Friction Pad C (user) R Soft cloth and water
NOTE:
Machine life of the Multi-purpose Feeder is 60K.
RICOH Technical
Bulletin
PAGE: 1/2
Model:
Subject: From: Classification:
The following procedure must be done at the time of installation if machines manufactured in November (first mass production) and December '98 are to be sold in Spain.
Procedure
After all initial programming items are set, please change the data in the following address. Otherwise the machine will not be able to make international transm issions.
Important:
807F5C - International dial access code Default setting: “00” Please change the data to "07."
Schmidt1
International Access Code for Spain
GTSS Field Information Dept.
Troubleshooting Mechanical Paper path Other ( )
The NCU country code must be set to Spain prior to this procedure.
Part information Electrical Transmit/receive
Date:
15-Feb-99
Prepared by:
2
K. Misugi
Action required Service manual revision Retrofit information
ROM Version
ROM version of machines manufactured in November and December, ROM version: 65 ROM number: H5457200E
Cause of the Problem
The international dial access code in Spain is changing to 00 from 07. In addition to this change, the international dial tone will not be sent from the exchanger.
Machines manufactured in November and December wait for the international dial tone after dialing of 00.
For the new exchanger ("00" without dial tone): If "00" is dialed, the machine waits for the dial tone, however no dial ton e will be sent back. For the old exchanger ("07" and dial tone): If "07" is dialed, the machine will not wait for the dial tone.
In both cases, the machine will not be able to make international calls.
Software Change to the Machine
The international dial ac cess code for machines manufacture d from January '99 will be set to 07 when the NCU country code is set to "Spain." New ROM version: 67 New ROM number: H5457200F.
RICOH Technical
Bulletin
PAGE: 2/2
Model:
NOTE:
Schmidt1
All other current models (such as FR4/FR6/LFO/FX6) would not be affected because the international dial tone is set to 07 when the NCU country code is set to Spain.
Date:
15-Feb-99
2
RC RE ASIA
*
RICOH Technical
Bulletin
PAGE:1/1
Model:
Subject: From: Classification:
Problem:
No communication can be done when the machine is installed with a PABX that can recognize the Ground Start (GS) signal at the 6 when a telephone cord with 2 pins or 4 pins is used or the PABX ignores the signal at the 6
Cause:
The machine closes the GS relay and the direct current circuit in the NCU is connected to the 6 pin of the modular jack when the main power switch is turned on. (It must stay open when the main power is on, other than when a number is dialed if GS is selected.) In the case of PSTN or many PABX’s, the signal at the 6 this cannot be the cause of the problem. But, there are still some PABX’s that can recognize the GS signal. We guess that the PABX considers the connected terminal busy while the GS signal is being detected. (We don’t know the details of the PABX.)
Schmidt 1
No Tx and Rx through PABX
GTSS Field Information Dept.
Troubleshooting Mechanical Paper path Other ( )
th
pin of the telephone line and react to it. No problem occurs
Part information Electrical Transmit/receive
Date:
28-Feb-99
Prepared by:
Action required Service manual revision Retrofit information
th
pin of the telephone line is ignored and
No.:
Y. Okunishi
3
th
pin.
th
Countermeasure:
The firmware is modified to correct the above problem.
Action taken in the field:
When the above problem happens at installation, check whether GS must be selected for the connected PABX. (If the PABX is not an old type, another signal can be used to get the outside line in many cases.) (1) If GS is not mandatory, cut the line of 6 NCU. (The orange colored line from the NCU to the jack can be cut.) Then, choose Flash Start, Loop Start or PSTN (User parameter 13). (2) If GS is mandatory, you need to change the firmware. The new firmware H5457200G will be installed for the February production run in 1999.
Note:
When you use the RDS to change the firmware, you need to make the machine active for the RDS because you cannot communicate with the machine. Please follow the instructions below.
1) Select GS with User parameter 13 in Function 63. (See the O/M page 132-136.)
2) Set an access number with Function 61. (See O/M page 167.)
3) Put a document in the ADF and choose non-memory transmission.
4) Input the set GS access number plus some dummy numbers then press Start.
5) Wait until the GS signal is dialed out (about 10 seconds) then press Stop. (The GS relay opens now.)
6) Keep this condition to prevent the machine from entering the energy saver mode.
th
pin on the telephone line or on the cable to the
7) Now the machine is ready for the RDS. (For the Asia version machine, you need to turn the RDS switch on with Function 62.)
RC REBV ASIA
**
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