Ricoh e310 Technical Bulletin

echnical Bulletin

T

PAGE: 1/2

Model:

Subject:

From:

Classification:

The E-310 Ver.1.1 machines (G938-04, G938-05) were released from March, 2001.

Iris2/Lilac2 (Controller E-310)

E-310 Ver.1.1 (128MB) model release

Technical Services Dept., GTS Division

Troubleshooting

Mechanical

Paper path

Other ( )

Part information

Electrical

Transmit/receive

Date:

21-Mar-01

Prepared by:

No.:

RB017008

Chisato Tsuji

Action required

Service manual revision

Retrofit information

Machine Codes and Default System/User Software Versions

Machine Memory Configuration User CD System CD (Service Kit)
G938-01 US 256 MB (128 x 2) Ver.1.0 (G9385081) Ver.1.0 (G9389500)
G938-02 Int'l 256 MB (128 x 2) Ver.1.0 (G9385081) Ver.1.0 (G9389500)

G938-04 US 128 MB Ver.1.1 (G9385181) Ver.1.1 (G9389501)
G938-05 Int'l 128 MB Ver.1.1 (G9385181) Ver.1.1 (G9389501)

Software Interchangeability (User/System)

Interchangeability
System Software (Ver.1.0/Ver.1.1) X/O
User Software (Ver.1.0/Ver.1.1) X/X

X/O as a set

Ricoh Serial Number Format

Y= Last digit of the year (e.g. 2001 is 1).
MM = Month + 84 (e.g. January is 85, December is 96).

Machine: Memory: Serial Number:
G938-01 US 256 MB (128 x 2)
G938-02 Int'l 256 MB (128 x 2)
G938-04 US 128 MB
G938-05 Int'l 128 MB

P47YMM00001 - 19999
P47YMM50001 - 69999
P47YMM20001 - 49999
P47YMM70001 - 99999

Differences between E-310 Ver.1.0 (G938-01, -02) and Ver.1.1 (G938-04, -05)

!

Components:

P/N for
G938-01
G938-02

G9385020 G9385020 128MB DIMM

G9385081 G9385181

(EFI P/N 45021491:
10pcs)

P/N for
G938-04
G938-05

Description: Q'ty: Note:

2

(G938-01,-02)

1

(G938-04,-05)

User Software 1

P/N is the same but the
Q'ty is different

echnical Bulletin

T

PAGE: 2/2

Model:

G9385082 G9385182

G9389500

changed to

G9389501

from March

See MB No.

MG938001

!

Iris2/Lilac2 (Controller E-310)

P/N for
G938-01
G938-02

(EFI P/N 45021468)

G9389501

* will be

2001

Notes on software (when both the System Software Ver.1.1 and User Software 1.1 are used):

(EFI P/N 45021493)

P/N for
G938-04
G938-05

Description: Q'ty: Note:

Doc Pack English 1

Service Kit
(System CD)

Date:

21-Mar-01

Getting Started (Same)

Color Guide (Same)

Job Management Guide

(Same)

Printing Guide (Same)

Configuration Guide (Same)

Release Notes 1.1 (New)

Addendum (New)

1 Please order this item as

soon as possible.

No.:

RB017008

1. A new scanning compression technology has been applied, which uses just 128 MB of memory.
Note: Scanning quality is identical to that of the V1.0 256MB.

2. Expert color settings can now be accessed from the printer driver. There will be a User
Addendum packed together with the controller explaining this function.

3. The Job Cancel procedure from the operation panel will be modified as follows:
When an error occurs, the error message itself (e.g. "Load A4...") will be displayed on the panel
instead of the Job Cancel message. Users can view the Job Cancel message by using the scroll
button on the panel.

Important Notes:

Do not install system Ver.1.0 in 128 MB machines, as the scanning quality may be very poor.