Ricoh e300 Service Manual

COLOR CONTROLLER E-300 INSTALLATION AND SERVICE GUIDE

for Ricoh Aﬁcio Color 3006, 4006, 4106 Gestetner CS206, 206d, 206de RexRotary CS806, CS806D, CS806DE nashuatec C506, C506d, C506de infotec 7216Z, 7286DZ, 7286EZ Savin SDC306, SDC306A, SDC306E Lanier 5706AG, 5806AG, 5806E AG Lanier 5706AH, 5806AH, 5806E AH

A guide for service technicians

Part Number: 45004952

This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics For Imaging, except as expressly permitted her ein. Information in this document is subject to change without notice and does not r epresent a commitment on the part of Electronics For Imaging.

The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license. Patents: 5,867,179; 5,835,788; 5,666,436; 5,553,200; 5,543,940; 5,537,516; 5,517,334; 5,506,946;5,424,754; 5,343,311; 5,212,546; 4,941,038; 4,837,722; 4,500,919

Trademarks

EFI, the EFI logo, Fiery, the Fiery logo, and Rip-While-Print are trademarks registered in the U.S. Patent and Trademark Ofﬁce. Fiery ZX, Fiery LX, Fiery Driven, the Fiery Driven logo, Command WorkStation, AutoCal, Starr Compression, Memory Multiplier, ColorWise, NetWise, and VisualCal are trademarks of Electronics For Imaging.

infotec and the infotec logo are trademarks of the infotec Europe B.V., which may be registered in certain jurisdictions.Adobe, the Adobe logo, Adobe Illustrator, PostScript, Adobe Photoshop, Adobe Separator , and Adobe PageM aker are registered trademarks of Adobe Systems I ncorporated, registered in certain jurisdictions. EPS (Encapsulated P ostScript) is a trademark of Altsys Corporation. Apple, the Apple logo, AppleShare, AppleTalk, EtherT alk, LaserWriter, and Macintosh are registered trademarks, and MultiF inder is a trademark of Apple Computer, Inc. Microsoft, MS, MS-DOS, and Windows are register ed trademarks of M icr osoft in the US and other countries. Quar kXPress is a registered trademark of Quark, Inc. Times, Helvetica, and Palatino are trademarks of Linotype AG and/or its subsidiaries. ITC A vant G arde, ITC Bookman, IT C Zapf Chancery , and IT C Zapf Dingbats are registered trademarks of I nternational Typeface Corporation. Ethernet is a registered trademark of Xerox Corporation. Farallon, PhoneNET PC, and PhoneNET Talk are trademarks of Farallon Computing, Inc. COPS and COPSTalk are trademarks of CoOperative Printing Solutions, Inc. NetWare and Novell are registered trademarks and Internetwork Packet Exchange (IPX) is a trademark of Novell, Inc. SyQuest is a registered trademark, in the United States and certain other countries, of SyQuest Technology, Inc. UNIX is a registered trademark of UNIX System Laboratories, a wholly owned subsidiary of Novell, Inc. PANTONE is a registered trademark of Pantone, Inc.

All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.

Legal Notices APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANT ABILITY AND FITNESS FOR A P AR TICULAR PURPOSE, REGARDING THE APPLE SOFTWARE. APPLE DOES NOT W ARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHER WISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTW ARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPL O YEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQ UENTIAL, INCIDENT AL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort

[including negligence], product liability or otherwise), will be limited to $50.

Restricted Rights Legends

For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227.7013.

For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics For Imaging’s standard commercial agreement for this software. Unpublished rights reserved under the copyright laws of the United States.

Printed in the United States of America on recycled paper.

FCC Information

WARNING: FCC Regulations state that any unauthorized changes or modiﬁcations to this equipment not expr essly approved b y the manufacturer could void the user’s authority to operate this equipment.

Class B Declaration of Conformity

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modiﬁcations made to the equipment without the approval of manufactur er could void the user’s authority to operate this equipment.

Industry Canada Class B Notice

This Class B digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations.

Avis de Conformation Classe B de l’Industrie Canada

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

RFI Compliance Notice

This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal operation conditions). However , it is possible that these RFI R equir ements are not met under certain unfavorable conditions in other installations. It is the user who is responsible for compliance of his particular installation.

Dieses Geraet wurde einzeln sowohl als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funk-entstoerbestimmungen geprueft. Es ist jedoch moeglich, dass die Funk-enstoerbestimmungen unter unguenstigen Umstaenden bei anderen Geraetekombinationen nicht eingehalten werden. Fuer die Einhaltung der Funkentstoerbestimmungen seigner gesamten Anlage, in der dieses Geraet betrieben wird, ist der Betreiber verantwortlich.

Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables. Einhaltung mit betreffenden Bestimmungen kommt darauf an, dass geschirmte Ausfuhrungen gebraucht werden. Fuer die beschaffung richtiger Ausfuhrungen ist der Betreiber

verantwortlich.

Software License Agreement

Before using the Software, please carefully read the following terms and conditions. BY USING THIS SOFTW ARE, Y OU SIGNIFY THAT YOU HA VE A CCEPTED THE TERMS OF THIS AGREEMENT. If you cannot or do not accept these terms, you may return the entire package within ten (10) days to the Distributor or Dealer from which you obtained them for a full refund.

Electronics For Imaging grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Software”) included with the E-300 you have purchased, including without limitation the PostScript

software provided by Adobe Systems Incorporated.

You may: a. use the Software solely for your own customary business purposes and solely with E-300; c. use the trademarks used by Electronics For Imaging to identify the Coded Font Programs and Typefaces reproduced therefrom (“Trademarks”); and d. assign your rights under this Agreement to a transferee of all of your right, title and interest in and to E-300 provided the transferee agrees to be bound by all of the terms and conditions

of this Agreement. You may not:

a. make use of the Software, directly or indirectly , to print bitmap images with print resolutions of 600 dots per inch or gr eater , or to generate fonts or typefaces for use other than with E-300; b. make or have made, or permit to be made, any copies of the Software, Coded Font P rograms, accompanying documentation or portions ther eof, except as necessary for use with the E-300

unit purchased by you; provided, however, that under no circumstances may you make or have made, or permit to be made, any copies of that certain portion of the Software which has been included on the E-300 hard disk drive. You may not copy the documentation;

c. attempt to alter, disassemble, decrypt or reverse engineer the Software, Coded Font Programs or accompanying documentation. d. rent or lease the Software.

Proprietary Rights

You acknowledge that the Software, Coded Font Programs, Typefaces, Trademarks and accompanying documentation are proprietary to Electronics For Imaging and its suppliers and that title and other intellectual property rights therein remain with Electronics For Imaging and its suppliers. Except as stated above, this Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or licenses in respect of the Software, Coded Font Programs, T ypefaces, Trademarks or accompanying documentation. You may not adapt or use any trademark or trade name which is likely to be similar to or confusing with that of Electronics For Imaging or any of its suppliers or take any other action which impairs or reduces the trademark rights of Electronics For Imaging or its suppliers. The trademarks may only be used to identify printed output produced by the Coded Font Programs. At the reasonable request of Electronics For Imaging, you must supply samples of any Typeface identiﬁed with a trademark.

The MacApp software is proprietary to Apple Computer, Inc. and is licensed to Electronics For Imaging for distribution only for use in combination with Fiery software utilities.

Conﬁdentiality

You agree to hold the Software and Coded Font P rograms in conﬁdence, disclosing the Software and Coded Font Programs only to authorized users having a need to use the Software and Coded Font Programs as permitted by this Agreement and to take all reasonable precautions to prevent disclosure to other parties.

Remedies

Unauthorized use, copying or disclosure of the Software, Coded F ont Programs, Typefaces, Trademarks or accompanying documentation will result in automatic termination of this license and will make available to Electronics For Imaging other legal remedies.

Limited Warranty And Disclaimer

Electronics For Imaging warrants that, for a period of ninety (90) days from the date of delivery to you, the Software under normal use will perform without signiﬁcant errors that make it unusable. Electronics For Imaging’s entire liability and your exclusive remedy under this warranty (which is subject to you returning E-300 to Electronics For Imaging or an authorized dealer) will be, at Electronics For Imaging’s option, to use reasonable commercial efforts to attempt to correct or work around errors, to replace the Software with functionally equivalent software, or to refund the purchase price and terminate this Agreement. Some states do not allow limitations on duration of implied warranty, so the above limitation may not apply to you.

Except for the above express limited warranty, Electronics For Imaging makes and you receive no warranties or conditions on the Products, express, implied, or statutory, and Electronics For Imaging speciﬁcally disclaims any implied warranty or condition of merchantability or ﬁtness for a particular purpose.

For warranty service, please contact your authorized service/support center. EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, ELECTRONICS FOR IMAGING MAKES AND YOU RECEIVE NO WARRANTIES OR CONDITIONS ON

THE SOFTWARE OR CODED FONT PR OGRAMS, EXPRESS, IMPLIED, ST A TUTOR Y , OR IN ANY OTHER PR OVISION OF THIS AGREEMENT OR COMMUNICA TION WITH YOU, AND ELECTRONICS FOR IMAGING SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Electronics F or Imaging does not warrant that the operation of the software will be uninterrupted or error fr ee or that the Software will meet your speciﬁc requirements.

Limitation Of Liability

IN NO EVENT WILL ELECTRONICS FOR IMAGING OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING FROM THE USE OF THE SOFTWARE, CODED FONT PROGRAMS OR ACCOMPANYING DOCUMENTATION, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF ELECTRONICS FOR IMAGING OR ANY AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE THAT THE PRICE OF THE UNIT REFLECTS THIS ALLOCATION OF RISK. BECAUSE SOME STA TES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Export Controls

You agree that you will not export or re-export the Software or Coded Font Programs in any form without the appropriate United States and foreign government licenses. Your failure to comply with this provision is a material breach of this Agreement.

Government Use

Use, duplication or disclosure of the Software by the U nited S tates Go vernment is subject to r estrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or in subparagraphs (c) (1) and (2) of the Commercial Computer Software—Restricted Right Clause at 48 CFR 52.227-19, as applicable.

Third Party Beneﬁciary

You ar e hereb y notiﬁed that Adobe S ystems Incorporated, a California corporation located at 345 Park Avenue, San Jose, CA 95110-2704 USA (“ Adobe”) is a third-party beneﬁciary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Fonts, the Coded Font Programs, the Typefaces and the Trademarks licensed hereby. Such provisions are made expressly for the beneﬁt of Adobe and are enforceable by Adobe in addition to Electronics For Imaging.

General

This Agreement will be governed by the laws of the State of California. This Agreement is the entire agreement held between us and supersedes any other communications or advertising with respect to the Software, Coded Font Programs and accompanying

documentation. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. If you have any questions concerning this Agreement, please write to Electronics For Imaging, Attn: Licensing Dept. or see Electronics For Imaging’s web site at www.eﬁ.com. Electronics For Imaging

303 V elocity Way Foster City, CA 94404

Contents

Preface

About this guide

About the illustrations in this guide xi Terminology and conventions xii

Precautions Tools you will need

Chapter 1: Introduction

Features How the E-300 operates E-300 print options User software

Fiery WebTools 1-5

Chapter 2: Installation

Setting customer expectations Unpacking the E-300 Preparing for installation Opening the copier Installing the E-300 in the copier Reassembling the copier Initial startup

E-300 startup navigation 2-8

Printing a Test Page Printing the Conﬁguration page Connecting the E-300 to the network

Ethernet network connection 2-13

Connecting a PC to the parallel port

xiii

xiv

1-1 1-2 1-3 1-4

2-1 2-2 2-3 2-3 2-4 2-7 2-7

2-10 2-11 2-12

2-16

vii

Contents

Chapter 3: Using the E-300 Operation Panel

Overview Keys Activity indicators Screens

Functions screen 3-5 Startup screen 3-6

Chapter 4: Service Procedures

Overview Accessing the E-300 Checking E-300 internal connections Replacing parts of the E-300

E-300 board 4-9 Video interface board 4-13 DIMMs 4-16 Battery 4-18 CPU fan 4-19 Exhaust fan 4-20 Hard disk drive 4-21

Restoring E-300 functionality after service E-300 system software

System software installation reminders 4-27 Installing system software using the SCSI interface port 4-28 Installing system software using the parallel port 4-31 Upgrading the Flash 4-37

3-1 3-2 3-3 3-3

4-1 4-3 4-6 4-8

4-24 4-26

viii

Chapter 5: Troubleshooting Procedures

The troubleshooting process Where problems occur Before you go to the customer site Preliminary on-site checkout

Checking connections 5-4

Start-up diagnostics General E-300 system errors System software installation errors Run Diagnostics function

Video interface diagnostics 5-10

Printing the Test Page Checking network connections Printing to the E-300

General printing problems 5-15

5-1 5-2 5-3 5-4

5-5 5-6 5-7

5-10

5-12 5-13 5-14

Contents

Appendix A: Speciﬁcations

Hardware features Networking and connectivity User software Safety and emissions compliance

Index

A-1 A-1 A-1 A-2

Preface

About this guide

The Installation and Service Guide is intended for certiﬁed E-300 and copier service technicians. If you have not received certiﬁcation, you should not attempt to install or service the E-300. Electronics For Imaging does not warrant the performance of the E-300 if installed or serviced by non-certiﬁed personnel.

About this guide

This guide is divided into the following sections:

• “Preface” Gives general information about this guide and general information that you should

know before you attempt to install or service the E-300.

• Chapter 1, “Introduction.” Provides general information about the E-300.

• Chapter 2, “Installation.” Provides detailed instructions for installing the E-300 into the copier.

• Chapter 3, “Using the E-300 Operation Panel.” Describes the E-300 Operation Panel and how to use it.

• Chapter 4, “Service Procedures.” Describes removal and replacement procedures for E-300 components.

• Chapter 5, “Troubleshooting Procedures.” Identiﬁes the source of common problems and suggests ways of correcting them.

• Appendix A, “Speciﬁcations.” Summarizes the hardware and networking features of the E-300 controller.

Customers should not use the technical service documentation. Do not leave this guide behind after you make a service call.

About the illustrations in this guide

Illustrations in this guide reﬂect the E-300 at the time of publication. Components shown in these illustrations are subject to change. To receive information about any components that do not match illustrations in this guide, contact your authorized service/support center.

Preface

Terminology and conventions

The term copier refers to the following copiers in which the Controller Interface Type E kit and the E-300 Controller kit are installed:

Copier Basic Model

Hard Key Operation Panel (A258)

Ricoh Gestetner RexRotary nashuatec infotec Savin Lanier

Aﬁcio Color 3006 Aﬁcio Color 4006 Aﬁcio Color 4106 CS206 CS206d CS206de CS806 CS806D CS806DE C506 C506d C506de 7216Z 7286DZ 7286EZ SDC306 SDC306A SDC306E 5706AG

5706AH

The term “network administrator” refers to the person responsible for maintaining the network at the customer site.

The term “Fiery Operation Panel” describes the area within the copier Operation Panel that is dedicated to the E-300 printer controller. It includes the display window and the surrounding keys and activity lights.

The term “PC” refers to any IBM PC or compatible computer running Windows over MS-DOS.

Basic Model Color Touch Panel (A259)

5806AG 5806AH

Edit Model Color Touch Panel (A260)

5806E AG 5806E AH

xii

NOTE:

The term “E-300 board” refers to the E-300 printer controller (the main board in the E-300).

The term “100BaseT” is used throughout this manual to refer to 100BaseTX.

The term “HDD” refers to the hard disk drive that is part of the E-300.

The term “I/F unit” refers to the portion of the controller interface kit that houses the E-300. See the Controller Interface Type E Installation Procedure for more information.

The note indicator highlights important messages and additional information.

The caution icon indicates a need for special care and safety when handling the equipment.

Precautions

Always observe the following general precautions when installing and servicing the E-300:

1. Report any shipping damage.

If there is any evidence of shipping or handling damage to packing boxes or their contents, save the damaged boxes and parts, call the shipper immediately to ﬁle a claim, and notify your authorized service/support center.

2. Never alter an existing network without permission.

The E-300 probably connects to an existing Local Area Network (LAN) based on Ethernet or Token Ring hardware. The network is the link between the customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting do wn networked devices without the knowledge and express permission of the network administrator.

3. Never enter an IP address in Network Setup.

Only the network administrator should enter an IP address on a network device. Assigning an incorrect IP address to the E-300 can cause unpredictable errors on any or all devices.

4. Follow standard ESD (electrostatic discharge) precautions while working on the internal components of the copier.

Static is always a concern when servicing electronic devices. It is highly unlikely that the area around the copier is static-free. Carpeting, leather-soled shoes, synthetic clothing ﬁbers, silks, and plastics may generate a static charge of more than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and save the cost of a new board.

When possible, work on a ground-connected antistatic mat. Wear an antistatic wristband, grounded at the same place as the antistatic mat. If that is not possible:

• Attach a grounding strap to your wrist. Attach the other end to a good ground.

• When you remove an electronic component, place it into an antistatic bag

immediately. Do not walk across a carpet or vinyl ﬂoor while carrying an unprotected board.

• Leave new electronic components inside their antistatic bags until you are ready to

install them.

• When you unpack the electronic components, touch a metal area of the copier to

discharge the static on your body. Place the components on a grounded antistatic surface, component-side up.

xiii

Preface

5. Avoid ﬂexing printed circuit boards and handle them by opposing edges (not corners) only.

6. Never set a cup of coffee—or any liquid—on or near any components or the copier.

Tools you will need

To service the E-300, you should bring the following:

• ESD wrist grounding strap

• Antistatic mat

• #0, #1, and #2 Phillips head screwdrivers (non-magnetic)

• 3/16" hex nut driver (recommended)

• Small ﬂat-blade screwdriver (non-magnetic)

• Small needlenose pliers

• Flashlight

• This guide and any technical notes you may have for the E-300.

xiv

Features

Chapter 1: Introduction

The E-300 is a high performance embedded color controller that provides computer connectivity and highly efﬁcient color printing capability to digital color copiers. It is optimized for high-speed communications, processing, rasterization, and printing of continuous tone color and monochrome (black and white) pages. Users can print from networked Mac OS computers (version 7.6 or later), from networked PCs running Microsoft Windows 3.1x, Windo ws NT, Windo ws 95, or Windo ws 98, and from UNIX workstations. In addition, the E-300 parallel port can be used for printing directly from a PC.

Features

As an integral part of the printing system, the E-300 enables users of Mac OS computers and PCs to:

• Send images over AppleTalk, TCP/IP, and Novell networks, or through the parallel

port to print on a copier.

• Spool print jobs and select a printing priority for each job. Users can control spooled

print jobs sent to the E-300 with user software running on networked Mac OS computers and PCs.

• Print ﬁles in color, grayscale, and black and white.

• Use PostScript fonts. The customer can download additional fonts, as needed.

Networked computers

IGURE

TRSH010E

E-300 printing system

1-1

PCCopier

1-1

Introduction

• Built-in ColorWise

™

color management and NetWise

™

networking features

How the E-300 operates

The E-300 provides efﬁcient image processing and printing control. The E-300 board includes a MIPS R5000 RISC (Reduced Instruction Set Computer) CPU with a built-in ﬂoating point accelerator that runs the PostScript Interpreter. It interprets a page description ﬁle to produce the image pattern in memory. The RipChips control data management and other system functions, freeing up the CPU for efﬁcient image data processing.

Two high-speed DIMMs (dual in-line memory modules) on the E-300 board hold image data during printing. The standard memory conﬁguration is 160MB.

With the Fiery Scan TWAIN plug-in, the E-300 acquires RGB (red, green, blue) image data from the copier, stor es it in memory, and transmits it to the computer that requested the scan.

The PCI-based video interface board provides communication with the color engine. Image data is sent via the video interface connector on the video interface board that attaches to both the E-300 board and the copier I/F unit. Raster data is supplied to the laser in the copier at full copier rated speeds.

™

on the board

External devices CopierE-300

E-300 Board

Networked computers

SCSI Device

HDD

FIGURE 1-2 E-300 functional diagram

Network interface

Parallel

interface

PCI-ISA

Battery

SCSI

RTC/

Memory &

Interpreter

RIPChip

Flash

Super I/O controller

Operation

Panel

interface

CPU

+5VDC, +12VDC

Print/Scan

Video interface

board

PCI Bus

Copier

Operation

Panel

Display

Power supply

1-2

E-300 print options

The E-300’s efﬁcient PostScript capabilities allow customers to use a variety of applications to create printed color or black and white pages of text and/or images. The E-300 operates both over a network and directly over the parallel port. Since the E-300 has the ability to print an image while processing the next image (RIP-While-Print™), it is capable of printing documents at full copier speeds.

Users can print documents directly from the applications in which they were created. In addition, the E-300 offers an efﬁcient way to print ﬁles that have been saved in PostScript, EPS (Encapsulated PostScript), or PDF format. These ﬁles can be downloaded directly to the E-300 using the Fiery Downloader, a r emote utility provided with E-300.

Through the parallel port, customers can print documents directly from applications running on a stand-alone or networked PC. PostScript ﬁles can also be printed to the parallel port from Windows, including the MS-DOS window, without requiring the applications in which the ﬁles were created.

1-3

Introduction

User software

User software is provided on the User Software CD. The network administrator or the user at the customer site is responsible for installing software onto computers that will use the E-300 over the network. Installers for the printer ﬁles can also be downloaded with the Installer WebTool. See the Getting Started manual for details.

The User Software CD includes:

Adobe PS Printer Driver Enables you to print Postscript ﬁles from Windows and

Mac OS computers; also supports all special E-300 print features and PostScript 3 featur es. Windows NT 4.0 users should use the Microsoft PostScript Printer Driver provided with Windows NT 4.0.

PostScript Printer Description ﬁles (PPDs)

PostScript 3 Screen Fonts (Mac OS computers only)

Fiery Downloader Enables you to print PostScript, Encapsulated PostScript

Fiery Print Calibrator Enables the user to calibrate the E-300 from a remote

Fiery Spooler Enables the user to view the order and priority of print

Fiery Scan plug-in A TWAIN plug-in module for PhotoShop that enables the

Color management ﬁles ColorSync and ICM color management ﬁles that enable

These ﬁles are for use with the PostScript printer driver; they allow the E-300 to appear in popular applications’ Print and Page Setup dialog boxes. The PPD ﬁles provide information about the E-300 and your particular copier model to the application and printer driver you are using to print.

Screen fonts for the 136 PostScript printer fonts installed (117 Adobe Type 1 and 19 TrueType). See the User G uide for a complete list.

(EPS), and Portable Document Format (PDF) ﬁles directly to the E-300 without using the application in which they were created. Fiery Downloader also enables the user to manage the printer fonts installed on the E-300.

computer. Proper calibration keeps colors consistent.

jobs, customize printer settings for jobs, delete jobs, and move jobs between queues. It can also be used to view job accounting information.

user to scan images from the copier directly into Photoshop.

users to maintain consistent color from the original artwork to the display monitor to the printed output.

1-4

E-300 print options

Color reference ﬁles Reference pages that can be printed to view the range of

colors available on the E-300. For the most predictable color results, the user refers to these pages when deﬁning colors in applications.

Separation tables Allow the user to do RGB-to-CMYK conversions within

Photoshop that correspond to conversions performed by color rendering dictionaries on the E-300.

Fiery WebTools

The E-300 can support Internet or intranet access with Fiery WebTools, which include Status, Setup, WebSpooler, Installer, and WebLink. For more information on WebTools, see the Administrator Guide and Getting Started.

1-5

Setting customer expectations

Chapter 2: Installation

This chapter describes the process for installing the E-300 kit in the I/F unit. Topics include setting customer expectations, unpacking the E-300, and performing the installation.

Setting customer expectations

The customer should be informed of the following:

• Some nodes on the network may be unavailable during the installation.

• The network administrator needs to be available during the installation for network

connectivity. Equipment downtime and impact on the network can be minimized if the network

administrator installs a network connector for the E-300 and conﬁrms network functionality with the connector in place before the date scheduled for the installation.

• The network administrator should have a networked computer available during the

installation. The appropriate software should already be installed. Documentation for the networked computer and the network operating software should be available.

• The network administrator should install the user software shipped with the E-300 (a

package of user documentation is also included) onto networked Mac OS computers and PCs that will print to the E-300.

NOTE: This guide covers E-300 hardware installation and service. It provides general

information on connecting the E-300 to the customer’s network. Network setup and conﬁguration information go beyond the scope of this guide. For network setup and conﬁguration information, the network administrator should refer to the Administrator Guide.

2-1

Installation

Unpacking the E-300

The E-300 is assembled and shipped from the factory in a box that includes items shown in Figure 2-1.

TO UNPACK THE E-300

1. Open the shipping box and remove any packing materials.

2. Remove the contents of the shipping box and inspect them for visible damage.

If you notice shipping damage, have the shipping box ready to show the carrier if necessary. Call the carrier immediately to report the damage and ﬁle a claim, then call your authorized service/support center. The shipping box includes the following items:

• E-300

• Media package

• User Software CD (see page 1-4 for contents)

• User documentation (which includes but is not limited to Getting Started, Administrator Guide, and User Guide)

• Kodak Color Separation and Gray Scale (small)

• Parallel IEEE 1284 A-C cable

Media Package

E-300

FIGURE 2-1 Contents of shipping box NOTE: The E-300 requires the Controller Interface Type E kit to be installed.

3. Give the media package to the network administrator.

Let the network administrator know that in order to take full advantage of the E-300, the user software must be installed on computers that will print to it.

Parallel Cable

2-2

Preparing for installation

4. Give the Kodak Color Separation and Gray Scale (small) to a person at the customer site who is responsible for calibration.

5. Remove any protectors that may be installed on connectors on the E-300.

If a jack is installed in the E-300 RJ-45 connector, grasp the jack with needlenose pliers and pull it straight out of the connector.

Preparing for installation

Before installing the E-300, do the following:

❑ Test copier functionality.

Copy the copier test page before you install the E-300. If the copied image indicates that the copier needs adjustment, inform the customer.

After getting approval, complete the copier service needed.

❑ Check the network.

Verify that the network is functioning before you attach the E-300.

• Ask the network administrator to print a document on a shared printer over the

network.

• Ask the network administrator to verify the computer and network requirements as

speciﬁed in Getting Started, one of the documents provided in the Media Package.

❑ Install the Controller Interface Type E kit.

See the Controller Interface Type E Installation Procedure for information.

Opening the copier

To gain access to the location inside the copier where the E-300 will be installed, you need to shut down the copier and open the copier from the back.

Follow standard ESD (electrostatic discharge) precautions while handling components.

TO SHUT DOWN THE COPIER

1. Make sure the copier is not in use and power o ff the copier using the main po w er switch on the side.

2. Disconnect the copier power cable from the wall outlet and any external cables.

2-3

Installation

TO OPEN THE COPIER

1. Shut down the copier (see page 2-3).

2. Remove three of the screws that secure the I/F unit cover to the back of the copier.

3. While supporting the I/F unit cover, remove the fourth screw and remove the cover.

Set the I/F unit cover and screws aside so you can replace them later.

I/F unit cover

FIGURE 2-2 Removing the I/F unit cover

The area for the E-300 is now accessible. Make sure the Controller Interface Type E kit is installed before attempting to install the E-300. See Controller Interface Type E Installation Instructions for information.

Installing the E-300 in the copier

TO INSTALL THE E-300

1. If the customer has purchased additional options, such as the token ring interface boar d, install these on the E-300 board.

See the documentation included in the speciﬁc option kit.

Copier

2-4

2. Observe the top and bottom slide guides inside the I/F unit and on the outside of the E-300.

Make sure the slide guides inside the I/F unit have approximately a 30 degree lead-in angle. If necessary, bend them to create the proper angle (see Figure 2-3 on page 2-5).

Connector in the I/F unit

I/F unit (cutaway view)

Installing the E-300 in the copier

E-300 top slide guide

E-300 bottom slide guide

I/F unit slide guide

Handle

E-300 Bottom slide guide

IGURE 2-3 Installing the E-300 in the I/F unit

3. Hold the E-300 by the handle and slide it into the I/F unit, using the slide guides on the E-300 and inside the I/F unit to align the E-300.

Make sure the E-300 is aligned inside both the top and bottom slide guides. If misaligned, the copier interface connector on the video interface board can be damaged.

2-5

Copier interface connector

Installation

4. Push the E-300 until the connector in the I/F unit and the copier interface connector on the video interface board are securely connected.

I/F unit

IGURE 2-4 Copier interface connector

5. Use the four screws provided in kit to attach the E-300 to the I/F unit.

E-300

IGURE 2-5 Attaching the E-300 to the I/F unit

2-6

Initial startup

Reassembling the copier

It is recommended that you fully reassemble the copier before you apply power to verify E-300 functionality.

TO REASSEMBLE THE COPIER

1. Replace the I/F unit cover with the four screws you removed earlier (see Figure 2-2 on page 2-4).

2. Connect the main power cable to the wall outlet and to the copier.

Initial startup

1. Power on the copier.

2. If the Select Language screen is displayed, display the language of your choice , pr ess the Enter key, then wait for the Setup screen to be displayed.

The ﬁrst time the copier is powered on following installation of the E-300 (or reinstallation of system software), you are prompted to select the language to be used for both the E-300 Operation Panel and special E-300 pages, such as the Conﬁguration page. Use the up and down arrows to cycle through the languages available.

If you select a different language, the prompt to reboot appears in the language you selected. Press the Enter key to reboot then wait for the Setup screen to be displayed. To change the language again, you must reinstall system software.

3. If the Setup screen is displayed, select Server, Printer, Network, and Exit Setup.

Before you can exit Setup, you must ﬁrst enter S erver Setup , Network Setup, and Printer Setup and save changes. Enter each Setup, press the Cancel key, and when prompted to save changes, select Yes.

It is the network administrator’s responsibility to conﬁgure Setup according to the network and user environment. At this stage, default settings in Setup are adequate although they may not be optimal for the user’s environment. Refer the network administrator to the Administrator Guide for Setup information.

4. Allow the system to proceed to the Info screen to conﬁrm that the E-300 is operating normally. Scroll down to display E-300 status.

Info

Ready

Server Name

Ready

1884 MB X.X

Once the E-300 reaches the Info screen, you are ready to print a Test Page and then connect the E-300 to the network (see “Printing a Test Page” on page 2-10).

2-7

Installation

E-300 startup navigation

Use the diagrams on the following pages to navigate the E-300 system on startup. The startup sequence varies for initial startup and standard startup.

Power on the copier using the power switch

Press Cancel

“PLEASE WAIT” ﬂashes during E-300 start-up diagnostics. If a test fails, see “Troubleshooting”.

Do you want

to go to

Setup?

Press No or do nothing

Select a

language

Press Enter

The Setup screen is displayed.

Copier performs its start-up sequence and beeps 3 times when done.

Press Yes

The Startup screen is displayed so you can access the following:

-Run Setup

-Start System

-Reboot System

-Install Software

-Format Disk

-Upgrade Flash

-Flash Info

2-8

Save default settings in Server, Network, and Printer Setup then Exit Setup.

System reboots

Loading System...is displayed.

The Info screen is displayed.

FIGURE 2-6 Initial startup sequence

Initial startup

Power on the copier using the power switch

“PLEASE WAIT” ﬂashes during E-300 start-up diagnostics. If a test fails, see “Troubleshooting”

Do you want

to go to

Setup?

Press No or do nothing

Loading System...is displayed.

The Info screen is displayed.

Copier performs its start-up sequence and beeps 3 times when done.

Press Yes

The Startup screen is displayed so you can access the following:

-Run Setup

-Start System

-Reboot System

-Install Software

-Format Disk

-Upgrade Flash

-Flash Info

Exit the Startup screen (the system may reboot before displaying the Info screen)

IGURE 2-7 Standard startup sequence

2-9

Installation

Printing a Test Page

Before connecting the E-300 to the network, print a Test Page to verify that the E-300 is embedded properly in the copier and working. The Test Page is a ﬁle that resides on the E-300 hard disk drive.

TO PRINT A TEST PAGE

1. If the copier is powered off, power it on.

2. Wait while the E-300 and the copier perform their startup sequences.

The E-300 displays the Info screen when ready. The copier beeps 3 times when ready. Scroll down to display E-300 status.

Info

Ready

Server Name

Ready

Ready 1884 MB X.X

3. Press the Menu key to access the Functions screen.

4. Select Print Pages.

Functions Print Pages

Suspend Print

Resume Print

Run Diagnostics

Reboot Server

5. Select Test Page.

6. Examine the Test Page.

Success in printing the Test Page conﬁrms that the E-300 is functional and connected properly to the copier. Poor quality may indicate a need to service or adjust the copier, not the E-300.

Select

2-10

+ 74 hidden pages