Reliable 5000IS, 5000CD, 5000CJ User Manual
5000 SERIES
PROFESSIONAL STEAM PRODUCTS
PRODU ITS À VAPEUR PROFES SIONNELS
PRODU CTOS PROFESIO NALES DE VAPOR
INSTRUCTION MANUAL
GUIDE D’UTILISATION
MANUAL DE INSTRUCCIONES
ENGLISH 01
FRANÇAIS 13
ESPAÑOL 28
THE 5000 SERIES
PROFESSIONAL STEAM STATION
INSTRUCTION MANUAL
ENGLISH
01
RELIABLE. RIGHT THERE WITH YOU.
At Reliable, we do what we love, and take pride in doing it right.
You want what’s best for the people, places and things that matter
in your life – from where you live to what you wear. So do we. From
the start, we approach every product with a craftsman’s attention to detail and passion for making it right. Quality, functionality,
design and customer service play an equally important part in
delivering what’s right for you. With its stainless steel construction,
and professional grade components; the 5000 Series will allow
you to obtain the benefits of professional pressing or cleaning in a
compact and convenient format.
For your safety and to fully enjoy the advantages of this product,
please take a few minutes to read all the important safeguards and
care instructions. Keep this manual handy and review the product
warranty for your reference.
02
IMPORTANT SAFETY INSTRUCTIONS –
SAVE THESE INSTRUCTIONS IN A SAFE
PLACE FOR FUTURE REFERENCE
READ ALL INSTRUCTIONS BEFORE USE
When using your Reliable™ steam station, basic safety precautions should always be
followed. Please read the following instructions carefully as they provide important information concerning how to install, use and care for this product.
1. To protect against the risk of electric shock, do not immerse the appliance
in water.
2. Do not allow the cord to touch hot surfaces.
3. Always allow the appliance to cool for at least thirty minutes before storing.
4. Always put the appliance in a secure place on a table or counter when using.
5. Do not move the appliance without unplugging it first.
6. Always disconnect the appliance from the outlet before filling with or removing water.
Be careful to avoid spilling water on the appliance when filling.
7. Use tap water or 50/50 tap/distilled water in the appliance. Do not use perfumed or
products containing alcohol in the appliance.
8. Always disconnect the appliance when not in use.
9. Do not use the appliance if the cord is damaged. Return the appliance or have the
cord repaired by the manufacturer, or their service agent.
10. Do not operate the appliance if it has been dropped or damaged. Do not disassemble
the appliance. Incorrect reassembly can cause a risk of electric shock. Send it to an
authorized service center for repair.
11. Do not operate another high wattage appliance on the same circuit.
12. This appliance must be grounded. Do not alter the plug or attempt to remove
this feature.
13. Be careful. Burns can occur from touching hot metal parts or steam.
14. This appliance is not intended for use by young children.
15. While using the appliance, never unscrew or remove the cap (1) while the boiler is
under pressure.
16. Before removing the cap, make sure there’s no more steam in the steam chamber by
shutting the boiler switch (4) to the off position, and pressing the steam iron button
(7) to release all of the remaining steam.
17. To ensure your safety, the safety cap (1) and all other components must be replaced
with original parts only.
03
FOR HOUSEHOLD AND LIGHT
COMMERCIAL USE ONLY
FEATURES
• Low water light indicator
• Auto shut-off thermostat protection
• Regular tap water or 50/50 tap/distilled water
• 50 p.s.i operating pressure
• Ceramic terminal block
• 12-gauge heavy-duty wiring
• Up to 4 hours of steam
IRONING
• Your new ironing station provides clean, professional results every time
• The professional iron soleplate is made from durable, and fast heating aluminum
• Stainless steel outer shell construction for long life
• Adjustable thermostat allows for accurate temperature settings
• Cork handle iron is comfortable and stays cool
STEAM CLEANING
• Adjustable steam nozzle with foot pedal (5000CJ)
• Steam gun (5000CD)
IMPORTANT: When you want to dispose of the appliance, NEVER throw it in the garbage.
Instead, go to your closest recycling station or waste collection centre for subsequent
treatment. In this way, you will be contributing to looking after
the environment.
TECHNICAL DATA
Full aluminium-plated heating element at 800W –120V
Boiler power 5000IS: 1000W
Working pressure 5000IS: 3,5 bar
Tank nominal capacity of model 5000IS: 2,5 Litres
04
HOW TO ASSEMBLE AND USE
1. Remove the steam station from its packing and make sure all packing has been
removed (including the protective bags). Put the station on a flat and solid surface.
2. A) 5000IS – It is recommended to put the iron on the iron pad, (supplied) as the pad
will withstand the temperature of the iron. B) 5000CJ – Screw the nozzle into the
steam fitting and plug in the 4-pin receptacle for the electronic foot pedal. C) 5000CD
– Connect the steam gun the same way using the quick disconnect for the steam hose.
3. Insert the two-piece wand (2) into the flange on top of the boiler, tighten with
the side screw and attach the spring on the iron hose to the coil end of the wand
(5000IS, 5000CD models only).
4. Unscrew the safety cap (1). Fill the boiler with a maximum of 8.45 cups (2 litres)
of water for the 5000IS series. Use the funnel supplied, making sure you do not overfill the tank (you can also use the water stick to determine the water level in the
steam tank).
5. Insert the plug into the electrical outlet; switch on the boiler (4) and steam button
(3). When the two button lights come on, the steam device and boiler are working.
6. For the 5000IS iron system, turn the iron plate’s temperature regulating knob (6) to
the position “cotton °°°” (indicated on the iron knob).
7. Wait 10 minutes for the boiler to reach maximum pressure. Once it reaches 50 psi,
the unit is now ready to operate. NOTE: The red light on the boiler switch (4) will
turn on and off during use, indicating that the heating element is activated or not.
8. NOTE: When you call for steam for the first time (after having turned the boiler on)
you might notice a fast decrease in pressure. This is normal for the first time.
9. The steam station is ready for use.
10. Push the steam button or the foot pedal for steam.
11. This steam product is equipped with a low water warning light (5) and the thermostat reset button (9 or 10). During operation, if the light comes on, it indicates that
the unit requires more water to operate. If this occurs, please follow these steps.
• Press the steam iron button or foot pedal to ensure there is no more steam
in the boiler.
• Slowly open the pressure cap (1) and refill to the required level with warm water.
• Replace the cap, tighten and press the thermostat reset button (9 or 10), wait
for it to build up pressure again.
IMPORTANT
When you are finished using the boiler for the day, unscrew the fill cap one-turn on the
unit to release the steam/air from the tank. This will eliminate the vacuum that may cause
damage to the pressure gauge.
05
The boiler must be cleaned periodically and any sediment/mineral buildup removed
from inside the unit; otherwise, it may become clogged. The period between cleanings
depends on the frequency of use and the quality/hardness of the water used. If the unit
is in daily use with regular municipal tap water, we recommend a cleaning every two
weeks to a month.
TO CLEAN THE BOILER UNIT
1. Unplug the unit from the wall.
2. Disconnect the iron (5000IS), the steam gun (5000CD) or the steam nozzle
(5000CJ) from the boiler unit. (The steam nozzle on the 5000CJ may be left on
the unit if desired. It does not affect the cleaning instructions.)
3. Add a mixture of 1 part white vinegar to 5 parts water and pour inside the boiler
tank to capacity. Let the vinegar solution sit overnight.
4. Pick up the boiler unit and pour approximately half of the solution out of the boiler
tank. Vigorously shake/swirl the remaining solution around the tank to loosen and
pick up any softened sediment that may have accumulated inside. Pour the remaining solution out of the tank. You may see bits of sediment and mineral come out at
this point.
5. Rinse the tank with clean water until there is no smell of vinegar or any sediment
bits coming from inside the tank. NOTE: Sediment/mineral pieces can be blown into
the solenoid valve or the steam nozzle during operation so it is important that they
are not left in the tank after cleaning.
6. The unit is now ready for use.
WATER INSTRUCTIONS
Use tap water or 50/50 tap/distilled water in the appliance. Do not use perfume or products containing alcohol in the appliance.
06
DESCRIPTION OF THE 5000IS
1. Safety cap
2. Iron power button
3. Boiler power button
4. Low water level light indicator
5. Temperature regulating knob
6. Steam button
7. Steam regulation knob
8. Pressure gauge
9. Thermostat reset button
8
6
4
5
10
7
1
9
32
07
DESCRIPTION OF THE 5000CJ
1. Safety cap
2. Pressure gauge (manometer)
3. Steam button
4. Boiler button
5. Low water light indicator
6. Steam regulating knob
7. Adjustable nozzle
8. Pedal
9. Thermostat reset button
9
08
DESCRIPTION OF THE 5000CD
1. Safety cap
2. Pressure gauge (manometer)
3. Steam button
4. Boiler button
5. Low water light indicator
6. Steam regulating knob
7. Cord support
8. Steam switch
9. Steam gun
10. Thermostat reset button
1700DA
10
09
TROUBLESHOOTING
PROBLEM
The steam from the iron
is too wet.
Water is coming out from
the boiler.
There is no steam coming out
of the iron, nozzle or gun.
POSSIBLE CAUSES
1. While filling the tank you
may have poured too much
water into it.
2. The iron soleplate is not
getting hot enough.
1. There might be a leak in the
heating element gasket.
1. The steam knob might
be closed.
2. The iron switch might be off
3. The foot pedal is not
plugged in (5000CJ).
4. The boiler switch might
be off.
5. If the low water light is on,
the water in the tank is low
or empty.
REMEDY
1. The problem will go on
until the excess water is
emptied. Keep the steam
button pressed until the
water in the tank is at the
correct level.
2. Please check that the
temperature knob is
on the right position, if
not, increase the iron
temperature.
1. Contact technical support
as in most cases, the
gasket will need to be
replaced.
1. Open the steam knob
anticlockwise.
2. After the iron switch
comes on, wait for 4 minutes so that the iron plate
gets hot.
3. Plug the 4-pin receptacle
into the boiler.
4. After the boiler switch
comes on, wait for 10 minutes so the boiler produces
steam.
5. Refill the boiler carefully
following the instructions.
The steam is dirty.
Machine shuts off
automatically
1. When using the iron with a
ironing shoe, if not cleaned
regularly, calcium will form
between the shoe and the
iron base.
1. Machine is low on water.
1. Remove and rinse the
ironing shoe on a regular
(monthly) basis to avoid
scale build-up.
1. Press the steam iron button or foot pedal to ensure
there is no more steam
in the boiler.
2. Slowly open the pressure
cap (1) and refill to
the required level with
warm water.
3. Replace the cap, tighten
and press the thermostat
reset button (9 or 10),
wait for it to build up
pressure again.
10
RELIABLE CORPORATION LIFETIME
PRODUCT WARRANTY POLICY FOR
PRESSURIZED STEAM BOILER TANKS
Reliable Corporation (“Reliable”) warrants to the original purchaser of the boiler noted
above from Reliable (the “Reliable Boiler Tank”) that it will be free from defects in materials
and workmanship when utilized for normal use by the original purchaser only. Should the
Reliable Boiler Tank need replacement, Reliable will do so at no parts and labor cost to the
original purchaser, exclusive of shipping.
Subject to the conditions and limitations set forth below, Reliable will either repair or replace
any part of a Reliable Boiler Tank that proves defective by reason of improper workmanship
or materials. If the defective Reliable Boiler Tank is no longer available and cannot be repaired
effectively or replaced with an identical model, Reliable shall replace the defective Reliable
Boiler Tank with a current Reliable Boiler Tank of equal or greater value. Repaired parts or
replacement products will be provided by Reliable on an exchange basis, and will be either new
or refurbished to be functionally equivalent to new. If Reliable is unable to repair or replace a
Reliable Boiler Tank, it will refund the current value of that Reliable Boiler Tank at the time the
warranty claim is made.
This limited warranty does not cover any damage to a Reliable Boiler Tank that results from
improper installation, accident, abuse, misuse, unreasonable use, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental conditions or any
unauthorized disassembly, repair or modification. This limited warranty does not extend to
any indirect, consequential or incidental damages that may be suffered by a user from the
use of a Reliable Boiler Tank, including without limitation, any liability for third party claims
for damage, and is limited to the amount paid by the original purchaser for the Reliable Boiler
Tank with respect to which this limited warranty protection applies. This limited warranty does
not apply with respect to products that have been altered or which are missing serial numbers
or for products not purchased directly from Reliable or a dealer authorized by Reliable to sell
the Reliable Boiler Tank.
This limited warranty is the only warranty that applies to the Reliable Boiler Tank, supersedes
any and all terms that may be contained in any other document or purchase order and may
not be altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1 800 268 1649 or at support@reliablecorporation.com. You will be
required to submit an original receipt via fax or e-mail. The receipt must reflect that you are
the original purchaser, the product was bought directly from Reliable or from an authorized
Reliable dealer and that the warranty claim is being made in compliance with the terms set
out in this document or any subsequent document issued by Reliable in connection with this
policy. You will be issued a return authorization number (RA#) and asked to ship the defective
product together with proof of purchase and RA#, prepaid insured to the following address:
Reliable Corporation, 5–100 Wingold Ave, Toronto, ON M6B 4K7.
Freight collect shipments will be refused. The risk of loss or damage in transit will be borne
by the customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
11
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