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www.regency-fi re.com
ULTIMATE U38 Freestanding Gas Stove
Owners &
Installation Manual
MODELS: U38-NG1 Natural Gas U38-LP1 Propane
WARNING:
If the information in these instructions are not followed exactly, a fi re or explosion may result causing property damage,
personal injury or loss of life.
FOR YOUR SAFETY
Do not store or use gasoline or other fl ammable vapors and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualifi ed
installer, service agency or the gas supplier.
918-530
Tested by:
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical switch:
do not use any phone in your building.
Immediately call your gas supplier
from a neighbour's phone. Follow
the gas supplier's instructions.
If you cannot reach your gas sup-
plier, call the fi re department.
01/04/08
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To the New Owner:
Congratulations! You are the owner of a state-of-the-art ULTIMATE Gas Stove by FIREPLACE
PRODUCTS INTERNATIONAL LTD. The Regency® Gas Series of hand crafted appliances has
been designed to provide you with all the warmth and charm of a woodstove, at the fl ick of a switch.
The models U38-NG1, and U38-LP1 of this series has been approved by Warnock Hersey for
both safety and effi ciency. As it also bears our own mark, it promises to provide you with economy,
comfort and security for many trouble free years to follow. Please take a moment now to acquaint
yourself with these instructions and the many features of your Regency® Gas Stove.
U38-NG1 & U38-LP1
2 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 3
TABLE OF CONTENTS
SAFETY LABEL
Copy of Safety Label .....................................................4
REQUIREMENTS
MA Code - CO Detector ................................................5
INSTALLATION
Before You Start ............................................................6
Important Message ......................................................6
General Safety Information ...........................................6
Installation Checklist ......................................................6
Clearances to Combustibles .........................................7
Optional Outside Air ......................................................7
Venting ..........................................................................8
Draft Hood .....................................................................8
High Elevation ...............................................................8
Gas Connection .............................................................9
Gas Pipe Pressure Testing ............................................9
Conversion kit# 731-969 for NG to LP .........................10
Conversion to Lower BTU Rating ................................ 13
Log Set Installation ...................................................... 14
Front Door Installation .................................................17
Louver Installation .......................................................17
Test for Flue Spillage ...................................................17
Wall Thermostat .........................................................18
Remote Control ..........................................................18
Final Check .................................................................18
Wiring Diagrams .......................................................... 19
OPERATING INSTRUCTIONS
Operating Instructions ................................................21
Lighting Instructions ....................................................21
Shutdown Instructions .................................................21
First Fire ......................................................................21
Automatic Convection Fan Operation .........................21
Adjusting Flame Height ...............................................21
Copy of the Lighting Plate Instructions .......................22
Pilot Adjustment ...........................................................23
Aeration Adjustment ....................................................23
Normal Operating Sounds of Gas Appliances .............23
MAINTENANCE
Maintenance Instructions ............................................24
Log Replacement ........................................................24
Door and Glass Gasket ...............................................24
Gold-Plated Doors ....................................................... 24
Glass Replacement .....................................................24
Fan Maintenance .........................................................25
Removing Valve ...........................................................26
PARTS LIST
U38-1 Main Assembly .................................................27
U38-1 Burner & Log Assembly .................................... 28
U38-1 Door Assemblies ...............................................29
WARRANTY
Regency® U38-1 ULTIMATE Freestanding Gas Stove
Warranty ......................................................................31
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Page 4
SAFETY LABEL
This is a copy of the label that accompanies
each ULTIMATE Freestanding Gas Stove. We
have printed a copy of the contents here for your
review. The safety label is located on the inside
of the drop down pedestal door.
NOTE: Regency
improved. Check the label on the unit and if
there is a difference, the label on the unit is the
correct one.
®
units are constantly being
Copy of the Safety Label for the U38-1 Freestanding Gas Stove
Listed: GAS FIRED VENTED ROOM HEATER
Tested to: CAN/CGA 2.17-M91, ANSI Z21.88b-2003/
CSA 2.33b-2003
Certifi ed for/Certifi ée pour: CANADA and USA
Report No. 476-1846-00 (Oct. 2000)
FACTORY EQUIPPED FOR NATURAL GAS: Model U38-NG1
Minimum supply pressure 5" WC/C.E. (1.25kPa)
Model/Modele: U38-NG1 Model/Modele: U38-LP1
Manifold pressure High 3.8" WC/C.E. (0.94kPa)
Manifold pressure Low 1.1" WC/C.E. (0.27kPa)
Model U38-NG: Factory Equipped for Altitude 0-2000 ft.
Orifi ce size #31 DMS
Altitude 0-2000 ft/pi (0-610)
Maximum Input 40,000 Btu/h (11.73Kwh)
Minimum Input 21,000 Btu/h (6.15Kwh)
Model U38-NG: Convertible for Altitude 2000-4500 ft.
Orifi ce size #33 DMS
Altitude 2000-4500ft/pi (610-1370m)
Maximum Input 36,000 Btu/h (10.55Kw)
Minimum Input 19,000 Btu/h (5.57Kwh)
Model U38-NG: Convertible to 30,000 Btu for Altitude 0-4500 ft.
Orifi ce size #37 DMS
Maximum Input 30,000 Btu/h (8.78Kwh)
Minimum Input 15,000 Btu/h (4.39Kwh)
FACTORY EQUIPPED FOR PROPANE GAS: Model U38-LP1
Minimum supply pressure 12" WC/C.E. (3.00Kpa)
Manifold pressure High 11" WC/C.E. (2.74Kpa)
Manifold pressure Low 2.9" WC/C.E. (0.72Kpa)
Orifi ce size 50 DMS
Altitude 0-2,000 ft/pi (0-610m)
Maximum Input 38,000 BTU/h (11.14Kw/h)
Minimum Input 20,000 BTU/h (5.86Kw/h)
Model U38-LP: Convertible to 30,000 Btu for Altitude 0-4500 ft.
Orifi ce size #52 DMS
Maximum Input 30,000 Btu/h (8.78Kwh)
Minimum Input 15,000 Btu/h (4.39Kwh)
GAS FIRED VENTED ROOM HEATER
This appliance must be installed in accordance with local
codes, if any; If not, follow: ANSI Z223.1/CAN/
CGA-B149 Electrical Supply (115 V, 1.13 A, 60 Hz)
Not for use with solid fuel.
FPI Fireplace Products International Ltd., Delta, BC, Canada 918-508
ÉQUIPÉ À L'UISINE POUR GAZ NATUREL:
Pression d’alimentation minimum
Pression tubulure d’échappement élevée
Pression tubulure d’échappement basse
Dimensions de l’orifi ce
L'altitude
Débit calorifi que maximum selon
Débit calorifi que minimum selon
Transforme en haute l'altitude Gaz Naturel:
Dimensions de l’orifi ce
L'altitude
Débit calorifi que maximum selon
Débit calorifi que minimum selon
Dimensions de l’orifi ce
Débit calorifi que maximum selon
Débit calorifi que minimum selon
ÉQUIPÉ À L'UISINE POUR GAZ PROPANE:
Pression d’alimentation minimum
Pression tubulure d’échappement élevée
Pression tubulure d’échappement basse
Dimensions de l’orifi ce
L’altitude
Débit calorifi que maximum selon
Débit calorifi que minimum selon
Dimensions de l’orifi ce
Débit calorifi que maximum selon
Débit calorifi que minimum selon
POLE R GAZ RADIATEUR VENTILE
Cet appareil doit être installé conformement aux exigences des codes
locaux, s'il n'existe aucun code local, se conformer à la norme: ANSI
Z223.1 / CAN 1-B149 en vigueur. Alimentation électrique. Ne doit pas
être utilisé avec un combustible solide.
Made in CANADA / FABRIQUE AU CANADA
DO NOT REMOVE THIS LABEL/NE
PAS ENLEVER CETTE ÉTIQUETTE
314
Serial No./No de serie
Minimum Clearances
to Combustibles
Degagement minimum
des materiaux
combustibles:
A 7-1/2" /190mm
B 6" /155mm
E 2" /50mm
Min. Ceiling Height
from top of unit / Min.
Plafond Hauteur en
haut de l'appareil:
36" / 914 mm
For the State of Massachusetts, installation and repair must be done by a plumber or gasfi tter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, fl exible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm
with battery back up in the same room where the gas appliance is installed.
4 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 5
REQUIREMENTS
MA Code - CO Detector
(for the State of Massachusetts only)
5.08: Modifications to NFPA-54, Chapter 10
(2) Revise 10.8.3 by adding the following additional requirements:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than
seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall
be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is
installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure
served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of
qualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon
monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of
thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions
shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight
(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The
sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by
the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or
structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the
instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies
"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and
detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions,
all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of
the installation.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
5
Page 6
INSTALLATION
BEFORE YOU START
Safe installation and operation of this appliance requires common sense, however, we
are required by the Canadian Safety Standards
and ANSI Standards to make you aware of the
following:
INSTALLATION AND REPAIR
SHOULD BE DONE BY A QUALIFIED SERVICE PERSON. THE
APPLIANCE SHOULD BE INSPECTED BEFORE USE AND AT
LEAST ANNUALLY BY A PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING
MAY BE REQUIRED DUE TO EXCESSIVE LINT FROM CARPETING, BEDDING MATERIAL, ETC. IT
IS IMPERATIVE THAT CONTROL
COMPARTMENTS, BURNERS
AND CIRCULATING AIR PASSAGEWAYS OF THE APPLIANCE
BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE
LOCATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
WARNING: FAILURE TO INSTALL
THIS APPLIANCE CORRECTLY
MAY CAUSE A SERIOUS HOUSE
FIRE AND WILL VOID YOUR WARRANTY.
CHILDREN AND ADULTS SHOULD
BE ALERTED TO THE HAZARDS
OF HIGH SURFACE TEMPERATURES, ESPECIALLY THE FIREPLACE GLASS, AND SHOULD
STAY AWAY TO AVOID BURNS
OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD
BE CAREFULLY SUPERVISED
WHEN THEY ARE IN THE SAME
ROOM AS THE APPLIANCE.
CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
IMPORTANT MESSAGE
SAVE THESE
INSTRUCTIONS
The ULTIMATE Freestanding Gas Stove must be
installed in accordance with these instructions.
Carefully read all the instructions in this manual
fi rst. Consult the "authority having jurisdiction" to
determine the need for a permit prior to starting
the installation.
GENERAL SAFETY
INFORMATION
1) The appliance installation must conform with
local codes or, in the absence of local codes,
with the current Canadian or National Gas
Codes, CAN1-B149 or ANSI-223.1 Installation Codes.
2) The appliance when installed, must be
electrically grounded in accordance with
local codes, or in the absence of local codes
with the current National Electrical Code,
ANSI/NFPA 70 or CSA C22.1 Canadian
Electrical Code.
3) This appliance is Listed for bedroom instal-
lations when used with a Listed Millivolt
Thermostat. Some areas may have further
requirements, check local codes before
installation.
4) This appliance is Listed for Alcove installa-
tions, maintain minimum Alcove clearances
as follows, minimum ceiling height of 66",
minimum width of 48" and a maximum depth
of 36".
5) This unit is not approved for installation into
a mobile home.
6) See general construction and assembly
instructions.
7) This appliance must be connected to a vent
and terminate to the outside of the building
envelope. Never vent to another room or
inside a building.
8) Inspect the venting system annually for
blockage and any signs of deterioration.
9) Any safety glass removed for servicing
must be replaced prior to operating the appliance.
10) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fi replace.
11) Wear gloves and safety glasses for protec-
tion while doing required maintenance.
12) Under no circumstances should this ap-
pliance be modifi ed. Parts that have to be
removed for servicing should be replaced
prior to operating this appliance.
13) Installation and any repairs to this appliance
should be done by a qualifi ed service person. A professional service person should
be called to inspect this appliance annually.
Make it a practice to have all of your gas
appliances checked annually.
14) Do not strike the glass door.
15) Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
16) The appliance area must be kept clear and
free of combustible materials, (gases and
other fl ammable vapours and liquids).
17) Do not connect this gas appliance to chimney
fl ue serving a separate sold-fuel burning
appliance.
18) WARNING: Operation of this appliance
when not connected to a properly installed
and maintained venting system or tampering
with the blocked vent shutoff system can
result in carbon monoxide (CO) poisoning
and possible death.
19) This appliance needs fresh air for safe op-
eration and must be installed so there are
provisions for adequate combustion and
ventilation air.
Emissions from burning wood or gas could
contain chemicals known to the State of
California to cause cancer, birth defects or
other reproductive harm.
INSTALLATION
CHECKLIST
1) Locating your appliance. Refer to the
"Clearance to Combustibles" section.
2) If using outside air. Refer to the "Optional
Outside Air" section.
3) Install venting. Refer to the "Venting"
section.
4) Make gas connections. Refer to the "Gas
Connection" section.
Test the pilot. Must be as per diagram in the
"Pilot Adjustment" section.
5) If necessary, convert Natural Gas to Propane
(Refer to the "Conversion from Natural Gas
to Propane" section), or convert to lower
BTU (Refer to the "Conversion to Lower
BTU Rating" section).
6 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 7
INSTALLATION
6) Test Gas Pressure. Refer to the "Gas Pipe
Pressure Testing" section.
7) Install standard and optional features.
Refer to the following sections where
applicable.
a. Log Set Installation
b. Front Door Installation
c. Louver Installation
d. Wall Thermostat
e. Remote Control
8) Test for fl ue spillage (draft test). Refer to
the "Test for Flue Spillage" section.
9) Final check. Refer to the "Final Check"
section.
Before leaving this unit with the customer, the
installer must ensure that the appliance is fi ring correctly and operation fully explained to
customer.
This includes:
1) Clocking the appliance to ensure the correct
fi ring rate (rate noted on label) after burning
appliance for 15 minutes.
2) If required, adjusting the primary air to
ensure that the fl ame does not carbon.
First allow the unit to burn for 15-20 min.
to stabilize.
U38-NG1 & U38-LP1 Clearances
A Side Wall to Unit 7-1/2" / 190 mm
B Back Wall to Unit 6" / 155 mm
E Side Wall to Unit 2" / 50 mm
U38-NG1 & U38-LP1 REFERENCE
DIMENSIONS
C Back Wall to Flue Centerline 10-3/4" / 273 mm
D Side Wall to Flue Centerline 20-1/2" / 520 mm
F Side Wall to Flue Centerline 11" / 280 mm
OPTIONAL
OUTSIDE AIR
Outside air for combustion can be brought in
either through the bottom of the pedestal or
through the rear plate of the pedestal.
For both bottom and rear "outside air" the Pedestal Cover Plate must be installed. Loosen the 4
screws on the rear of the pedestal and slide the
cover plate over them. Slide the plate to the left
to center it and tighten down the 4 screws.
Outside Air Through
Pedestal Bottom
Once you have properly marked the position of
your unit as outlined in "General Information"
and "Clearances to Combustibles", cut a properly sized hole though the fl oor directly under
your pedestal base to the outside. Pipe fresh
air into the pedestal area by using appropriate
metallic duct pipe with a mesh grill at the outside
termination. Do not remove the knockout.
CAUTION: Any alteration to the product that
causes sooting or carboning or that results in
damage is not the responsibility of the manufacturer.
CLEARANCES TO
COMBUSTIBLES
The clearances listed below are MINIMUM
distances. Measure the clearance to both the
appliance and the chimney connector. (The
farthest distance is correct if the two clearances do not coincide.) For example, if the
appliance is set as indicated in one of the fi gures
but the connector is too close, move the stove
until the correct clearance to the connector is
obtained.
This unit can be installed on a solid combustible
surface like a wood fl oor. This unit can also be
installed directly on carpeting or vinyl when
the bottom pedestal cover plate (provided with
unit) is installed.
This appliance may be installed only with the
clearances as shown in the situations pictured.
Do not combine clearances from one type of
installation with another in order to achieve
closer clearances.
Use the minimum clearances shown in the diagrams below for installation with "B" vent.
Minimum ceiling height is 36" / 914 mm from
top of unit.
If further reduced clearances are needed, obtain
requirements for construction of a protected wall
from your local building authorities and their allowable reductions of the listes clearances.
Rear View
Outside Air Through
Rear of Pedestal
Remove the blanking plate from the rear of the
pedestal cover plate and bend the two tabs
out 90 degrees. Pipe fresh air into the pedestal
area by using duct pipe with a mesh grill at the
outside termination. Attach the pipe to the tabs
with screws.
Side View
Regency® U38-1 ULTIMATE Freestanding Gas Stove
7
Page 8
INSTALLATION
DRAFT HOOD
This heater has a draft hood built in. It must not
be altered, obstructed, or blocked in any way,
and the unit must be installed so that the draft
hood is in the same atmospheric pressure zone
as the combustion air inlet to the burner. This
heater must be properly connected to a venting system. This heater is equipped with a vent
safety shutoff system.
WARNING: Operation of this heater when
not connected to a properly installed and
maintained venting system or tampering
with the vent safety shutoff system can
result in carbon monoxide (CO) poisoning
and possible death.
HIGH ELEVATION
The U38-1 (with 40,000 BTU rating) is approved
in Canada for altitude 2000 ft. to 4500 ft. (CAN/
CGA-2.17-M91) with the orifi ce kit (Part # 591-
975). For Natural Gas installations above 4500
ft. follow current CAN/CGA-B149.1.
In U.S.A., for installations above 2000 ft. refer
to current ANSI Z223.1 Sc8-8.1.2a appendix F,
for resizing orifi ce.
VENTING
This heater is a vented appliance and must be
connected to a chimney/fl ue in accordance with
the installation codes.
Note: The rear pedestal cover plate is
only required when outside air is
being used. If using room air for
combustion, remove this plate from
the back of the pedestal.
For your safety this heater is equipped with a
vent safety switch designed to sense incorrect
venting and react by shutting down the gas supply. This thermally actuated switch is located
within the draft hood and will detect either a
blocked chimney or backdraft condition where
the chimney fl ow has reversed. If this switch
shuts the unit down, it indicates a drafting
problem that must be identifi ed and rectifi ed
without delay - the thermally activated switch
must never be bypassed or disconnected as a
hazardous or deadly condition can result.
Venting Requirements
A four inch diameter vent is required. B-Vent,
Class A or Masonry with an approved liner
are all acceptable. For cosmetic or aesthetic
purposes 6" outer vent can be used as long as
an approved inner vent is installed. Fasten but
do not penetrate the inner sleeve of the B-Vent
when tightening the screw.
Follow all venting manufacturer’s requirements
and local building codes. In cold climates,
we recommend the use of insulated B-vent,
chase, and liners. For altitudes above 2000
ft. we recommend that a minimum fl ue height
of 12 ft. is used.
Vent Terminations
Installation into Existing
Woodstove Flue System
1) Clean existing Chimney system.
2) Run an approved 4" fl ex liner or "B" vent
into existing chimney.
Note:
See the chimney systems manufacturer for detailed installation
instructions.
Flue Mounting Bracket
Attach the fl ue mounting bracket with the enclosed screw as shown in the diagram.
8 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 9
INSTALLATION
GAS CONNECTION
The gas line can be rigid pipe, or to make installation easier, use a listed fl exible connector if
allowed by local codes. Copper may also be
used if approved by local codes.
The gas connection at the valve is 3/8" NPT.
For minimum and maximum supply pressure
see the System Data Table.
System Data
U38-1 with 40,000 BTU
U38-NG1: For 0 to 2000 feet altitude
U38-LP1: For 0 to 4500 feet alttitude
Burner Inlet Orifi ce Sizes:
Natural Gas Propane
Burner #31 #50
Max. Input
Natural Gas 40,000 Btu/h
Propane 38,000 Btu/h
Min. Input
Natural Gas 22,000 Btu/h
Propane 20,000 Btu/h
Supply Pressure
Natural Gas min. 5" w.c.
Propane min. 12" w.c.
Manifold Pressure
Natural Gas 3.8" +/- 0.2" w.c.
Propane 11" +/- 0.2" w.c.
Electrical: 120 V. 1.13A 60Hz.
Circulation: Variable speed fan, 125/75
CFM.
Log Set: Ceramic fi ber, 7 per set.
System Data:
HIGH ELEVATION - U38-NG1
For 2,000 - 4,500 feet altitude
Burner Inlet Orifi ce Sizes:
Natural Gas Burner #33
Max. Input Rating 36,000 Btu/h
Min. Input Rating 19,000 Btu/h
System Data
U38-1 Converted to 30,000 Btu
For 0 to 4500 feet altitude
Burner Inlet Orifi ce Sizes:
Natural Gas Propane
Burner #37 #52
Max. Input
Natural Gas 30,000 Btu/h
Propane 30,000 Btu/h
Min. Input
Natural Gas 15,000 Btu/h
Propane 15,000 Btu/h
Supply Pressure
Natural Gas min. 5" w.c.
Propane min. 12" w.c.
Manifold Pressure
Natural Gas 3.8" +/- 0.2" w.c.
Propane 11" +/- 0.2" w.c.
Electrical: 120 V. 1.13A 60Hz.
Circulation: Variable speed fan, 125/75
CFM.
GAS PIPE PRESSURE
TESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at pressures
over 1/2 psig (14" w.c.).
The manifold pressure is controlled by a regulator
built into the gas control, and should be checked
at the pressure test point.
Note: To properly check gas pressure,
both inlet and manifold pressures
should be checked using the valve
pressure ports on the valve.
1) Make sure the valve is in the "OFF" posi-
tion.
4) Light the pilot and turn the valve to "ON"
position.
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specifi ed on the safety
label.
6) When fi nished reading manometer, turn
off the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8" fl at
screwdriver. Screw should be snug, but do
not over tighten.
S.I.T. Valve Description
1) Gas on/off knob
2) Manual high/low adjustment
3) Pilot Adjustment
4) Thermocouple Connection
5) Main Operator
6) Outlet Pressure Tap
7) Inlet Pressure Tap
8) Pilot Outlet
9) Main Gas Outlet
10) Flange Securing Screw Holes
11) Alternative TC Connection Point
12) Thermoelectric Unit
13) Additional Valve Mounting Hole
2) Loosen the "IN" (# 7) and/or "OUT" (# 6)
3) Attach manometer to "IN" and/or "OUT"
Regency® U38-1 ULTIMATE Freestanding Gas Stove
pressure tap(s), turning counterclockwise
with a 1/8" wide fl at screwdriver.
pressure tap(s) using a 5/16" ID hose.
9
Page 10
INSTALLATION
CONVERSION KIT# 731-969 FOR NG TO LP
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
Each Kit contains one LPG
Conversion Kit and one DC
Sparker Kit.
LPG Conversion Kit Contains:
Qty. Part # Description
1 904-529 5/32" Allen Key
1 904-641 Burner Orifi ce #50
1 918-590 Label "Converted to
LPG"
1 908-528 Red "LPG" label
1 910-037 LPG Injector
(Pilot Orifi ce)
1 918-485 Instruction Sheet
DC Sparker Kit Contains:
Qty. Part # Description
1 820-475 Bracket DC Sparker
1 820-476 Bracket DC Sparker
1 904-153 Washer #8 External
Star
1 904-330 Nut 8-32 Hex
1 904-438 Plug Nylon 0.750 Hole,
Black
2 904-531 Bushing Split Plastic
0.500 in.
1 904-543 Screw 8-32 x 3/4
Pan Head
2 904-553 Screw #8 x 1/2
Type "B", Black Oxide
1 910-073 Spark Generator
Battery Holder
1 910-074 Spark Generator
Switch C/W Wire
1 910-078 Battery Size AA
Energizer En91
2 910-199 Clip Wire Holder
1 910-903 Wire Fan To Power
Cord, Ground 30 in.
904-781 Velcro Hook, Black
904-782 Velcro Hook, Black
3) Remove burner. See diagram below.
Note: Use a magnetic type screwdriver
if possible.
Pilot assembly is now accessible
for steps 4) to 10).
4) Open pedestal door and remove the
gold chain from door which will allow
door to fall.
5) Remove lighting panel by removing the
6 Phillips head screws and put to the
side.
6) Remove hi-low extension knob.
7) Turn control knob to the “OFF” position.
8) Pull off the Hi/Lo gas extension knob to
access the orifi ce.
10) Insert a 5/32” or 4mm Allen wrench into
the hexagonal key-way of the screw
(Fig. 2), rotate it counter-clockwise until
it is free and extract it.
Fig.2
11) Check that the screw is clean and if
necessary remove dirt.
12) Flip the screw (Fig. 3).
Fig.3
13) Using the Allen wrench as shown in
Fig.4, rotate the screw clockwise until
snug, do not overtighten.
Installation of LPG
Conversion Kit:
1) Shut off the gas supply.
2) Open the front door and carefully
remove the logs and lava rock.
10 Regency® U38-1 ULTIMATE Freestanding Gas Stove
9) Remove the black
protection cap by hand
from the high-low knob
(Fig.1).
Fig.4
Fig. 1
Page 11
INSTALLATION
WARNING!
Do not over tighten the screw.
Recommended to grip the
wrench by the short side.
14) Verify that if the conversion is from
NG to LPG, the screw must be reassembled with the red o-ring visible
(Fig. 5).
Red o-ring visible
LPG Configuration
Fig.5
15) Re-assemble the black protection cap
(Fig. 6).
17) Unscrew the pilot orifi ce with the allen
key and replace with the LPG pilot
orifi ce in the kit.
18) Remove burner orifi ce with a 1/2"
wrench while using a 9/16" wrench to
hold onto the elbow behind the orifi ce,
then discard the orifi ce.
2) Remove the front control panel by
unscrewing the 6 screws.
3) Unplug the Piezo Ignitor wire and
remove Piezo Ignitor from the control
panel.
Fig. 6
WARNING!
Also check that the pilot
and main burner injectors are
appropriate for the gas type.
16) Pull off the pilot cap to expose the pilot
orifi ce.
Burner Orifi ce
19) Reinstall new burner orifi ce LPG
stamped #50 and tighten.
20) Reverse steps 3) to 2).
21) Attach the label "This unit has been
converted to LPG" near or on top of the
Serial # decal.
22) Replace yellow "NG" label with red
"LPG" label.
ONLY REQUIRED FOR THE U38
Installation of the DC Sparker:
1) Remove the back pedestal cover by
unscrewing the 4 screws.
4) Plug up the Piezo Ignitor mounting hole
with the plastic plug.
5) Connect the DC spark generator wires
to the SIT Valve with the screw, which is
provided in the kit.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
11
Page 12
INSTALLATION
6) Secure with screw.
7) Reversing step 2 and secure the control
panel back onto the stove pedestal with
the screws.
8) Attach one end of the green ground wire
to the grounding stud on the inside of
the pedestal.
11) Attach the Piezo Ignition Wire to the
back of the DC Sparker box.
12) The ground wire and DC Sparker
ignition go through the hole on the heat
shield.
13) Apply the plastic bushing to the heat
shield hole.
15) Attach the green ground wire.
green ground wire
16) Install the supplied battery into the DC Sparker
Box by opening the battery compartment.
NOTE: The battery in the DC Sparker Box will
need to be replaced annually.
Battery
Compartment
17) Place the heat shield over the DC Sparker.
9) The Ground Wire, DC Sparker Ignition
Wire and Piezo Spark Wire all go
through the hole located on the pedestal
back cover.
14) Connect the DC Sparker Ignition Wire to
the DC Sparker.
10) Put on the plastic split bushing.
12 Regency® U38-1 ULTIMATE Freestanding Gas Stove
18) We recommend mounting the DC Sparker
box onto the pedestal back cover.
19) Check for gas leaks.
20) Check inlet and outlet pressures.
21) Check operation of fl ame control.
22) Check for proper fl ame appearance and glow
on logs.
Page 13
INSTALLATION
CONVERSION TO LOWER BTU RATING
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION!
Natural Gas Conversion Kit 730-920
Contains:
Qty. Part # Description
1 904-240 Burner Orifi ce #37 (NG)
1 918-034 Decal "Converted to 30,000 Btu"
1 918-033 Instruction Sheet
Propane Conversion Kit 730-922
Contains:
Qty. Part # Description
1 904-390 Burner Orifi ce #52 (Propane)
1 918-034 Decal "Converted to 30,000 Btu"
1 918-033 Instruction Sheet
1) Shut off the gas supply.
2) Open the front door. Carefully remove the
logs and lava rock.
3) Remove burner. See diagram below.
Note: Use a
magnetic type
screwdriver if possible.
4) Unscrew the 2 Rear Log Pins and move to
the front hole position.
5) Remove Rear Log Bracket and slide the
Log Bracket Restrictor between the Rear
Log Bracket and the burner, secure with
the 2 screws.
Move Rear Log
Pins forward to
front holes.
6) Remove burner orifi ce with a 1/2" wrench
and discard.
Burner Orifi ce
7) Reinstall new burner orifi ce (NG stamped
#37 or LP stamped #52) and tighten.
8) Reverse steps 3) and 2).
9) Adjust Vent restrictor setting: To set the Vent
restriction as indicated in the diagram, simply
loosen the screws and push the vent restrictor plate to the correct position. Tighten the
screws.
Unit Btu/h Restrictor Opening
U38-1 40,000 A 1-3/8" (35mm)
U38-1 30,000 B 1-1/8" (29mm)
Vent Restrictor setting at High 40,000 Btu/h
Vent Restrictor setting at Low 30,000 Btu/h
10) Attach the label "This unit has been converted to..." on top of the Serial # decal over
the higher Btu information.
11) Check for gas leaks.
12) Check inlet and outlet pressures.
13) Check operation of fl ame control. Check
for proper fl ame appearance and glow on
logs.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
13
Page 14
INSTALLATION
LOG SET INSTALLATION
Read the instructions below carefully and refer to
the diagrams. If logs are broken do not use the unit
until they are replaced. Broken logs can interfere
with the pilot operation.
The gas log kit contains the following:
a) 02-65 Rear Log
b) 02-56 Middle Left Log
c) 02-44 Front Left Log
d) 02-46 Left Top Log
e) 02-45 Front Right Log
f) 02-47 Center Log
g) 02-48 Middle Right Log
h) 902-151 Embers
i) 902-154 Lava
j) 946-669 Platinum Embers
(supplied w/packaged manual)
2) Sprinkle the embers on the left and right sides of the
fi rebox base.
Embers Embers
3) Place Rear Log A)02-65 on the two pins on the rear
log support.
A)02-65
Pins on Rear Log Support
The "02" refer numbers (i.e. 02-65) are
molded into the rear of each log.
Note: Install Optional Brick Panels prior to
installing logs.
1) Carefully remove the logs from the box and unwrap
them. The logs are fragile, handle with care - do
not force into position.
14 Regency® U38-1 ULTIMATE Freestanding Gas Stove
4) Place the Middle Left Log B)02-56 on the two pins
as shown.
B)02-56
Page 15
INSTALLATION
5) Sprinkle some lava rock just in front of B)
02-56 on the burner holes.
B)02-56
Lava Rock
6) Place Front Left Log C)02-44 onto the 2 front pins
as shown.
C)02-44
8) Place Front Right Log E)02-45 on the two pins as
shown.
E)02-45
9) Place the lava rock in the area between the left and
right logs, leaving a space in the middle for
log (F) 02-47.
7) Place the Left Top Log D)02-46 on the pin on Log
B)02-56 and on top of the cutout on Log A)02-65.
A)02-65
D)02-46
B)02-56
C)02-44
Pin
Regency® U38-1 ULTIMATE Freestanding Gas Stove
Cutout
10) Separate platinum embers and place around the
lava rock on the burner. Avoid stacking platinum
embers.
15
Page 16
INSTALLATION
11) Place the notch in Center Log F)02-47 over
Log E)02-45 and across the cutout on Log A)02-
65.
F)02-47
A)02-65
G)02-48
E)02-45
E)02-45
Notch
12) Position notch in Front Right Log G)02-48 on Log
F)02-47 and push the bottom right edge against the
bracket on the burner tray.
G)02-48
A)02-65
F)02-47
Cutout
E)02-45
Side
View
Bracket
The bottom right edge of Log G)02-48
must sit snugly against the bracket
13) Test fi re to ensure proper light off (make sure fl ame
fl ows smoothly from one end of burner to the other.
If there is any fl ame hesitation, check that area for
any blockage of the burner port.
A)02-65
G)02-48
B)02-56
D)02-46
C)02-44
F)02-47
E)02-45
Notch
16 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 17
INSTALLATION
FRONT DOOR
INSTALLATION
(packaged separately)
1) Open the two side panels.
2) Slide the door
onto the two hinge
pins making sure
the two pieces
are fl ush together.
See diagram 1.
3) Close the door.
The latch plate
must be centered around the
alignment pin. See
diagram 2. If the latch
plate interferes with the
corner of the stove you
may want to angle the
plate slightly so the door
closes easier.
4) The latches should already be at the proper
setting. If they are too hard or too easy
to close, you may want to adjust them by
loosening the latch catch. See diagram 3.
Diagram 1
LOUVER
INSTALLATION
1) Attach the top & bottom louvers to the side
stove panel using 2 screws per side.
The smoke should be drawn into the draft
hood. If the smoke is not drawn into the draft
hood, turn the unit off and check for the cause
of lack of draft.
.
Note: If the fl ue is blocked or has a strong
reverse fl ow, the thermally actuated safety
switch mounted in the draft hood will automatically shut off the gas supply within about
10 minutes. If the heater turns off because
of this during the spillage test, check for the
cause of the lack of draft.
Diagram 2
5) Remove the blue plastic protective coating
from the glass.
6) Test the seal around the door by placing
a piece of paper between the unit and the
door, close the door and try to pull the paper
out. If it slips out easily, then the door is
not properly sealed. Tighten or loosen the
latch. See diagram 3.
Diagram 3
TEST FOR FLUE
SPILLAGE
A "spillage" test must be made before the
installed unit is left with the customer. Follow
the procedure below:
1) Start all exhaust fans in the home and any
other gas appliances. Then close all doors
and windows.
2) Light the unit and set controls to maxi-
mum.
3) After fi ve minutes, test that there is a "pull"
on the fl ue by placing a smoke match,
cigarette or similar device which gives off
smoke, on the edge of the draft hood. See
diagrams.
The thermally activated safety switch must
be manually reset before fi rst startup.
Note: The door latch may require adjust-
ment as the door gasket material
compresses after a few fi res and
after glass replacement. Turn the
latch catch inward or outward to
loosen or tighten.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
17
Page 18
INSTALLATION
OPTIONAL
WALL THERMOSTAT
A wall thermostat may be installed if desired.
Connect the wires as per the wiring diagrams.
Note that the wires are connected to the "TH"
on the gas valve. Use table below to determine
the maximum wire length:
Note: Preferable if the thermostat is installed
on an interior wall.
Regency® offers an optional programmable
thermostat but any 250-750 millivolt rated nonanticipator type thermostat that is CSA, ULC or
UL approved may be used.
CAUTION
Do not connect the millivolt
wall thermostat wires
to the 120V wires.
Thermostat Wire Table
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size Max. Length
14 GA.
16 GA.
18 GA.
20 GA.
22 GA.
50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.
OPTIONAL
REMOTE CONTROL
Use the Regency® Remote Control Kit approved for this unit. Use of other systems may
void your warranty.
The remote control kit comes with a hand held
transmitter, a receiver and a wall mounting
plate.
1) Choose a convenient location on the wall
to install the receiver and the receptacle
box (protection from extreme heat is very
important). Run wires from the fi replace to
that location, use Thermostat Wire Table.
2) Connect the wires as per the wiring diagram
above.
CAUTION
Do not connect the millivolt re-
mote control wires to
the 120V wires.
3) Install 3 AAA alkaline batteries in transmitter
and 4 AA alkaline batteries in the receiver.
Install the receiver and its cover in the wall.
Switch the remote receiver to "remote"
mode. The remote control is now ready for
operation.
FINAL CHECK
Before leaving this unit with the customer, the
installer must ensure that the appliance is fi ring
correctly. This includes:
1) Clocking the appliance to ensure the cor-
rect fi ring rate (rate noted on label) at 15
minutes.
2) If required, adjusting the primary air to
ensure that the fl ame does not carbon.
First allow the unit to burn for 15 min. to
stabilize.
3) Check for proper draft.
CAUTION
Any alteration to the product that
causes sooting or carboning that
results in damage to the exterior
facia is not the responsibility of
the manufacturer.
18 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 19
WIRING DIAGRAMS
INSTALLATION
This heater does not require a 120V A.C. supply
for operation. In case of a power failure, the
burner switch and the optional remote control/
thermostat will continue to operate. However,
a 120V A.C. power supply is needed for the
fan/blower operation.
For NATURAL GAS Units and Units NOT Equipped with DC Spark Boxes
Caution: Ensure that the wires do not touch any hot surfaces and are away from
sharp edges.
WARNING: Electrical Grounding Instructions
This appliance is equipped with a three pronged (grounding) plug for your protection
against shock hazard and should be plugged directly into a properly grounded threeprong receptacle. Do not cut or remove the grounding prong from this plug.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
19
Page 20
INSTALLATION
For PROPANE Units and Units Equipped with DC Spark Boxes*
*For installation of the DC Spark Box refer to the LP Conversion instructions in this manual.
CAUTION:
Label all wires prior to disconnection
when servicing controls. Wiring errors
can cause improper and dangerous
operation.
20 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 21
OPERATING INSTRUCTIONS
OPERATING
INSTRUCTIONS
Before operating this appliance, proceed through
the following check list.
1) Read and understand these Instructions
before operating this appliance.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the three pieces of door glass
are properly positioned. Never operate the
appliance with any of the glass removed or
with the door open.
5) Verify that all venting and the cap is unob-
structed.
6) Verify log placement. If the pilot cannot be
seen when lighting the unit - the logs or the
embers have been incorrectly positioned.
7) The unit should never to turned off and on
without a minimum of a 60 second wait.
2) Push in PILOT knob slightly and turn clock-
wise to off. Knob cannot be turned from
pilot to off unless knob is pushed in slightly.
Do not force.
3) Wait fi ve minutes to allow gas, that may have
accumulated in the main burner compartment, to escape. If you smell gas, follow the
instructions on the front of this manual. If
you don't smell gas continue on to the next
step.
4) Turn the PILOT knob counterclockwise to
pilot and align it with the arrow as shown
in diagram 1.
5) Push in PILOT knob all the way in and hold.
Immediately push IGNITOR button until pilot
lights. Continue to hold the PILOT knob in
for approximately one minute, then release
the PILOT knob. The pilot fl ame should
continue to burn. If the pilot does not remain
lit, repeat operation allowing a longer period
before releasing PILOT knob.
6) Turn PILOT knob counter clockwise to
on.
7) Use the Burner ON/OFF switch to turn on
the burner.
ing off of any oils remaining from manufacturing. Smoke detectors in the house may go off
at this time. Open a few windows to ventilate
the room for a couple of hours. The glass may
require cleaning.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS STILL HOT!
Note: When the glass is cold and the appli-
ance is lit, it may cause condensation
and fog the glass. This condensation
is normal and will disappear in a few
minutes as the glass heats up.
DO NOT BURN THE APPLIANCE WITHOUT THE GLASS FRONT IN PLACE.
AUTOMATIC
CONVECTION FAN
OPERATION
The fan operates automatically - turn the knob
on the pedestal control panel to adjust to the
desired speed. The fan will turn on as the stove
comes up to operating temperature. After the
unit has been turned off and cools to below a
useful heat output range the fan will shut off
automatically.
LIGHTING
INSTRUCTIONS
NOTE: For all propane units and units
equipped with electric spark boxes, see
"Copy of Lighting Plate Instructions" sec-
tion for more details.
IMPORTANT: The PILOT knob cannot be
turned from pilot to off unless it is partially
depressed.
Note: Open the pedestal door of the unit
before lighting the pilot. Once the
pilot is lit, close the door. You should
never operate the unit with the door
open.
Diagram 1
1) If the PILOT knob is in the off position proceed
to Step 4.
8) Rotate the HEAT control to adjust the fl ame
height higher or lower.
SHUTDOWN
INSTRUCTIONS
1) Use the Burner ON/OFF switch, thermostat
or remote control to turn off the burner.
2) Push in the PILOT knob slightly and turn
clockwise to off. Do not force.
3) Turn off all electric power to the appliance
if service is to be performed.
FIRST FIRE
The FIRST FIRE in your stove is part of the
paint curing process. To ensure that the paint
is properly cured, it is recommended that you
burn your fi replace for at least four (4) hours
the fi rst time you use it with the fan on. When
fi rst operated, the unit will release an odour
caused by the curing of the paint and the burn-
ADJUSTING FLAME
HEIGHT
Your heater has an adjustable fl ame to tailor the
look and heat output to your specifi c needs. It
is adjusted by turning the fl ame adjustment dial
on the gas control valve.
Turn clockwise to
adjust the flame
higher, counterclockwise for a
lower fl ame.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
21
Page 22
OPERATING INSTRUCTIONS
COPY OF THE LIGHTING PLATE INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1/
NFPA 54, or Natural Gas and Propane Installation Codes, CSA B149.1. (Australia: AS5601-2004, New Zealand: NZS 5261)
WARNING: If you do not follow these instructions exactly, a fi re or explosion may result causing property damage,
personal injury or loss of life. Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance
or additional information consult a qualifi ed installer, service agency or gas supplier.
A) This appliance has a pilot which must be lighted by hand, following the instructions below exactly.
B) BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the fl oor because some gas is heavier than
air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electric switch, do not use any phone in your building
- Immediately call your gas supplier from a neighbors phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fi re department.
C) Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to
repair it, call a qualifi ed service technician. Force or attempted repair may result in a fi re or explosion.
D) Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician to inspect the appliance and
to replace any part of the control system and any gas control which has been under water.
E) This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
CAUTION: Hot while in operation. Do not touch. Severe Burns may result. Due to high surface temperatures
keep children, clothing and furniture, gasoline and other liquids having fammable vapors away. Keep burner
and control compartment clean. See installation and operating instructions accompanying appliance.
LIGHTING INSTRUCTIONS
STOP! Read the safety information above on this label.
FOR UNITS NOT EQUIPPED WITH ELECTRIC SPARK:
1)
Push in gas control knob slightly and turn clockwise
“OFF”. Knob cannot be turned from “PILOT” to “OFF” unless
knob is pushed in slightly. Do not force.
PILOT BURNER
VEILLEUSE
THERMOPILE
ELEMENT
THERMOELECTRIQUE
2) Wait fi ve (5) minutes to clear out any gas. If you then smell gas
STOP! follow “B” in the safety information above on this label. If
you don’t smell gas, go to the next step.
3) Turn knob on gas control counterclockwise to “PILOT”.
4) Push in control knob all the way and hold in. Immediately push
black button on spark igniter until pilot lights. Continue to hold the
control knob in for about 1/2 minute after the pilot is lit. Release
knob and it will pop back up. Pilot should remain lit. If it goes out,
repeat steps 3) and 4).
If knob does not pop up when released, stop and immediately call
your service technician or gas supplier.
If the pilot will not stay lit after several tries, turn the gas control
knob to “OFF” and call your service technician or gas supplier.
5) Turn gas control knob counterclockwise to “ON”.
6) Use rocker switch to operate main burner.
Gas Inlet
to
OFF
TO TURN OFF GAS APPLIANCE
1) Turn off the flame switch.
2) Push in the gas control knob slightly and turn clockwise to “OFF”. Do not force.
3) Turn off all electric power to the appliance if service is to be performed.
You may shut off the pilot during prolonged non use periods to conserve fuel.
UNITS EQUIPPED WITH ELECTRIC SPARK BOXES:
FOR ALL PROPANE UNITS AND
1) Push in gas control knob slightly and turn to “PILOT” position.
2) Push in control knob all the way and hold in until the pilot lights
up. Continue to hold the control knob in for about 20 seconds
after the pilot is lit. Release knob.
3) Push in gas control knob slightly and turn to "ON" position.
4) Turn ON the fl ame switch.
Gas Inlet
DO NOT REMOVE THIS INSTRUCTION PLATE
918-474a
22 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 23
OPERATING INSTRUCTIONS
PILOT ADJUSTMENT
Periodically check the pilot fl ames. Correct
fl ame pattern has three strong blue fl ames: 1
fl owing around the thermopile and 1 around the
thermocouple, and 1 fl owing across the rear of
the burner (it does not have to be touching the
burner).
Note: If you have an incorrect fl ame pat-
tern, contact your Regency® dealer
for further instructions.
Top View of pilot fl ame
Incorrect fl ame pattern will have small, probably
yellow fl ames, not coming into proper contact
with the rear of the burner or thermopile.
AERATION
ADJUSTMENT
The burner aeration is factory set but may need
adjusting due to either the local gas supply or
altitude.
U38-1 with 40,000 Btu/h
U38-NG1 Natural Gas: 1/4" open
U38-LP1 Propane: 1/2" open
U38-1 with 30,000 Btu/h
U38-NG1 Natural Gas 3/16" open
U38-LP1 Propane 3/8" open
The aeration adjustment gears are located on
the right side of the burner box and can be accessed from the side or from the front when the
louvers are removed.
NORMAL OPERATING
SOUNDS OF
GAS APPLIANCES
It is possible that you will hear some sounds
from your gas appliance. This is perfectly normal
due to the fact that there are various gauges
and types of steel used within your appliance.
Listed below are some examples. All are normal
operating sounds and should not be considered
as defects in your appliance.
Blower:
Regency® gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a different gauge material from the rest of the fi rebox
and body. Therefore, the varying thicknesses of
steel will expand and contract at slightly different
rates which can cause "ticking" and "cracking"
sounds. You should also be aware that as there
are temperature changes within the unit these
sounds will likely re-occur. Again, this is normal
for steel fi reboxes.
Top View of pilot fl ame
To adjust the aeration: use the allen key to turn
the turning gear which will adjust the air shutter.
Open the air shutter for a blue fl ame or close it
for a yellower fl ame.
Clockwise to open,
counter-clockwise to close.
Caution: Carbon will be produced if the air
shutter is closed too much.
Note: Any damage due to carboning result-
ing from improperly setting the aeration controls is NOT covered under
warranty.
Blower Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is the
switch contacts closing and is normal.
Pilot Flame:
While the pilot fl ame is on it can make a very
slight "whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
Note: Aeration Adjustment should only be
Regency® U38-1 ULTIMATE Freestanding Gas Stove
performed by an authorized Regency
Installer at the time of installation or
service.
®
23
Page 24
MAINTENANCE
MAINTENANCE
INSTRUCTIONS
1) Always shut the valve off before cleaning.
For relighting, refer to lighting instructions.
Keep the burner and control compartment
clean by brushing and vacuuming at least
once a year. When cleaning the logs, use
a soft clean brush as the logs are fragile
and easily damaged.
2) Clean glass (never when unit is hot), appli-
ance, louvers, and door with a damp cloth.
Never use an abrasive cleaner. The gold
louvers (and optional gold door) may be
scratched if abrasives are used to clean
them.
The heater is fi nished in a heat resistant
paint and should only be refi nished with
heat resistant paint (not with wall paint).
Regency® uses StoveBright Paint - Metallic
Black #6309.
3) Make a periodic check of burner for proper
position and condition. Visually check the
fl ame of the burner periodically, making sure
the fl ames are steady; not lifting or fl oating.
If there is a problem, call a qualifi ed service
person.
4) The appliance and venting system must be
inspected before use, and at least annually,
by a qualifi ed fi eld service person, to ensure
that the fl ow of combustion and ventilation
air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers - do not
block the pilot or burner ports.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline
and other fl ammable
vapours and liquids.
WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTED
TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND
SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERATING THE APPLIANCE.
CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
DO NOT USE THIS APPLIANCE
IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL A
QUALIFIED SERVICE TECHNICIAN TO INSPECT THE APPLIANCE AND TO REPLACE ANY
PART OF CONTROL SYSTEM AND
ANY GAS CONTROL WHICH HAS
BEEN UNDER WATER.
6) Verify proper operation after servicing.
LOG REPLACEMENT
The unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the
logs. The pilot light generates enough heat to
burn someone. If for any reason a log should
need replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
Note: Improper positioning of logs may cre-
ate carbon build-up and will alter
the unit’s performance which is not
covered under warranty.
DOOR AND GLASS
GASKET
If the door gasket requires replacement use
7/8" diameter oval door gasket (Part # 650-920).
The glass requires 5/8" fl at glass gasket. See
your Regency
®
dealer.
GOLD-PLATED DOORS
The 24 carat gold plated fi nish on the door
requires little maintenance, and need only
be cleaned with a damp cloth. DO NOT use
abrasive materials or chemical cleaners, as
they may harm the fi nish and will void the
warranty. Clean any fi ngerprints off before
turning the unit on.
GLASS REPLACEMENT
Your Regency® stove is supplied with high
temperature, 5 mm Neoceram ceramic glass
that will withstand the highest heat that your
unit will produce. In the event that you break
your glass, purchase your replacement from an
authorized Regency® dealer only, and follow the
step-by-step instructions for replacement. Never
operate your unit with broken glass.
WARNING: Do not operate appliance with
the glass front removed, cracked or broken.
Replacement of the glass should be done by
a licensed or qualifi ed service person.
MITRED DOOR
Removing Glass:
Note: Wearing gloves will protect your
hands while handling glass.
1) Remove the door from the unit and place
on a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the 24 nuts holding the glass
retainers in place. Do not remove the nuts
underneath the retainers.
4) Remove the door catch plate.
5) Remove glass retainers on sides fi rst (3 each
side) then remove two center retainers.
Note: Center glass retainers are glued to
center glass.
6) Remove glass from extrusions. When remov-
ing center glass, leave white insulation in
place.
24 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 25
MAINTENANCE
Installing Glass
1) Install both center and side glass onto extru-
sions as per diagram.
2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
4) Install side retainers.
5) Install door catch plate.
6) Install the 24 nuts loosely, do not tighten
yet.
7) Tighten side panels nuts using the following
procedure:
7) Put gasket glue on the retainers, but do not
put glue on the screws. Replace the door
gasket, the two ends butt tight together on
the bottom edge of the door.
8) Replace door on the stove and check the
seal.
To Remove U38-1 Fan:
1) Unplug or disconnect power source to
stove.
2) Remove all logs and the rear log support,
then remove the 10 screws holding the access panel in place, see Diagram 1. (Fan
is also accessible by opening the right side
door. See Diagram 2).
3) Unclip the black and white wires from the
fan motor.
a. tighten top & bottom outside corner
nuts (2)
b. tighten inside nuts (3)
c. tighten top & bottom inside corners
(2)
8) Tighten the 10 nuts on center glass re-
tainer.
9) Repeat step 7 for other side panel.
10) Replace new gasket by gluing it in place.
11) Install door onto stove and check the seal.
PANEL DOOR
1) Remove the door from the unit and place
on a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the nuts holding the glass retainers
in place.
4) Remove the glass retainers (sides, top and
bottom) and the door catch plate.
5) Replace the glass. The glass must have
gasketing around it.
6) Reverse the previous steps, replace the
retainers and fasten with the nuts but do
not overtighten, as this can break the glass.
Note: the door catch plate fi ts on top of the
left side retainer.
FAN MAINTENANCE
If your fan requires maintenance or replacement,
access to the fan is through the access panel
on the rear wall of the fi rebox.
Note: The unit MUST NOT be operated
without the fan access panel securely
in place and correctly sealed.
IMPORTANT: These fans collect a lot
of dust from within your home. Ensure you maintain these fan motors
on a regular basis by vacuuming
out the fan squirrel cages, around
the motor, and around the grills on
the back of the stove.
IMPORTANT
Disconnect power supply
before servicing
WARNING: Electrical Grounding
Instructions This appliance is
equipped with a three pronged
(grounding) plug for your protection
against shock hazard and should
be plugged directly into a properly
grounded three-prong receptacle.
Do not cut or remove the grounding
prong from this plug.
Diagram 1
Diagram 2
4) Lift fan off of the 2 pins, tip back and pull
through fi rebox opening. Disconnect the
green ground wire from the left side of the
fan as soon as you can reach it.
Replacing U38-1 Fan:
Reverse the above steps (1 - 4). If necessary
install a new gasket before replacing the fan
access panel. Make sure the fan wires and the
ground wire are reattached.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
25
Page 26
MAINTENANCE
REMOVING VALVE
If your valve requires maintenance or replacement, follow these instructions:
NOTE: Always shut off the gas supply
before removing the valve.
1) Open front pedestal door and unhook chain.
You may want to put a soft cloth on the base
of the unit so that when the pedestal door
is open it doesn't scratch the paint. See
diagram below.
5) Carefully remove the logs and lava rock.
6) At this point you should disconnect the gas
at the valve.
7) Remove the burner by removing the two
1/4" hex head screws. See diagram be-
low.
9) Carefully lift the burner tray assembly out.
10) To replace the burner tray assembly, simply
reverse these instructions.
2) Undo the six screws holding the control
panel in place.
3) Disconnect all wires from the back of the
panel and then remove panel. You should
lay the panel on a soft cloth so it doesn't get
marked up. See diagram below.
4) Remove the two outside frame pieces by
removing two screws per side. See diagram
below.
Note: Use a
magnetic type screwdriver.
8) Remove eight 1/4" hex head screws holding
the burner tray assembly in place.
26 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 27
U38-1 MAIN ASSEMBLY
Part # Description Part # Description
1) 560-920 Top/Bottom Gold Louver Assy
560-921 Top/Bottom Brush Nickel Assy
560-922 Top/Bottom Black Louver Assy
9) 560-055 Fan Access Door
10) 730-034 Gasket for Fan Access Door
730-517/P Fan Assembly
11) 910-331/P Fan Motor (120 Volt)
12) 910-794 Power Cord (120 Volt)
15) * Pedestal Assembly
16) 730-039 Pedestal Door
17) 904-257 Pedestal Door Magnet
18) 560-025 Pedestal Back
24) 948-255 Door Latch c/w Hook
25) 910-250 Spill Switch
27) 910-233 Thermodisc - Fan Auto/On/Off
28) * Mounting Bracket - Fan Thermodisc
30) 750-010 Rear Panel
32) 730-565 Firebox Baffl e
33) 560-535 False Top Assembly
34) 590-273 Flue Attachement Bracket
35) 590-930 Ult. 6" Flue Collar (Optional)
38) 820-058 Pedestal Base Cover
948-216 Logo Plate
918-530 Manual
PARTS LIST
19) 730-530 Short Side Panel Door Assy (Right Side)
20) 730-525 Short Side Panel Door Assy (Left Side)
21) 560-031 Hinge for Side Panel
23) 904-258 Side Panel Door Magnet
*Not available as a replacement part.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
27
Page 28
PARTS LIST
U38-1 BURNER & LOG ASSEMBLY
Part # Description
51) 910-241 Burner ON/OFF Switch (3-way)
52) 910-190 Piezo Ignitor & Nut
53) 904-586 Knob - Fan Control Switch
54) 910-373 Knob - Pilot Valve Extension
55) 910-372 Flame Adjusting Knob
56) 908-646 Control Panel Decal
57) 650-220 Control Panel Plate
58) 910-330 Fan Speed Control (120 V)
750-524/P Valve Assembly - Natural Gas
750-526/P Valve Assembly - Propane
60) 910-478 Valve S.I.T. - Natural Gas / Propane
904-240 #37 Orifi ce - N.G. (at 30,000 Btu/hr)
904-690 #31 Orifi ce - N.G. (at 40,000 Btu/hr)
904-390 #52 Orifi ce - Propane (at 30,000 Btu/hr)
904-641 #50 Orifi ce - Propane (at 38,000 Btu/hr)
71) 730-528 Rear Log Bracket Assy
72) 910-034 Pilot Assy-S.I.T.- 3 fl ame - N.G.
910-035 Pilot Assy-S.I.T.-3 fl ame- Propane
75) 730-935 Log Set
78) 730-550 Burner Assy - NG/LP
80) 260-565 Air Shutter Gear Assembly (Female)
81) 904-565 Hex Key 3/16" AF
84) * Air Shutter Gear Assembly (Male)
*Not available as a replacement part.
28 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 29
U38-1 DOOR ASSEMBLIES
Part # Description
730-921 Brush Nickel Mitred Door - Complete
730-924 Gold Mitred Door - Complete
730-926 Black Mitred Door - Complete
730-932 Gold Wrap Door - Complete
730-928 Gold Panel Door - Complete
101) 650-920 Door Gasket Kit
105) * Ceramic Paper
106) 940-323/P Side Glass
107) 936-243 Glass Gasket
108) 940-322/P Centre Glass
111) * Door Frame Fibre Paper
112) 750-015 Door Glass Extrusion
208) 940-325/P Wrap Glass
*Not available as a replacement part.
PARTS LIST
Regency® U38-1 ULTIMATE Freestanding Gas Stove
29
Page 30
NOTES
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30 Regency® U38-1 ULTIMATE Freestanding Gas Stove
Page 31
WARRANTY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser
of a Regency Product. This warranty is not transferable.
The Warranty: Limited Lifetime
The combustion chamber, heat exchanger, burner tubes/pans, logs and gold plating (against defective manufacture only) are covered under the Limited Lifetime Warranty for fi ve (5) years for parts and subsidized labour* and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for fi ve (5) years and parts only thereafter from date of purchase.
Special Finishes - One year on brushed nickel, louvers and doors. You can expect some changes in color as the product "ages" with constant heating and cooling. FPI
warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks, ie. fi nger
prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly
components, and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty
are considered repairs and continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.
FPI venting components (Direct Vent units) are covered parts and subsidized labour* for three (3) years from date of purchase.
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only.
Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent
provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect.
The authorized selling dealer is responsible for all in-fi eld service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship
from unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the fi eld which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer
name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once
manufactured. ie. as products evolve, fi eld modifi cations or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.
Embers, glass and door gaskets, door handles and paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation,
negligence or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure
caused by mechanical systems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your
warranty on this product.
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.
* Subsidy according to job scale as predetermined by FPI.
Regency® U38-1 ULTIMATE Freestanding Gas Stove
31
Page 32
Regency® fi replace products are designed
with reliability and simplicity in mind. In
addition, our internal Quality Assur-
ance Team carefully inspects each
unit thoroughly before it leaves our
door.
Fireplace Products Internation-
al Ltd. is pleased to extend this
Limited Lifetime Warranty to the
original purchaser of a Regency®
Product.
See the inside back cover for details.
Register your Regency® online at
http://www.regency-fi re.com
Installer: Please complete the following information
Dealer Name & Address: ______________________________________________
___________________________________________________________________
Installer: ___________________________________________________________
Phone #: ___________________________________________________________
Date Installed: ______________________________________________________
Serial No.: __________________________________________________________
Regency® is a trademark of FPI Fireplace Products International Ltd.
© Copyright 2008, FPI Fireplace Products International Ltd. All rights reserved.
Printed in Canada
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