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U38-LP
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Regency U38-LP, U38-NG User Manual

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Page 1
FOR YOUR SAFETY
www.regency-fire.com
ULTIMATE U38 Freestanding Gas Stove
Owners &
Installation Manual
WARNING: If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Tested by:
918-026a
MODELS: U38-NG Natural Gas U38-LP Propane
What to do if you smell gas:
Do not try to light any appliance Do not touch any electrical switch: do not use any phone in your building. Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's instructions. If you cannot reach your gas supplier, call the fire department.
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
01/09/06
Page 2
To the New Owner:
Congratulations! You are the owner of a state-of-the-art ULTIMATE Gas Stove by FIREPLACE PRODUCTS INTERNATIONAL LTD. The Regency Gas Series of hand crafted appliances has been designed to provide you with all the warmth and charm of a woodstove, at the flick of a switch. The models U38-NG, and U38-LP of this series has been approved by Warnock Hersey for both safety and efficiency. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow. Please take a moment now to acquaint yourself with these instructions and the many features of your Regency Gas Stove.
U38-NG & U38-LP
2 Regency U38 ULTIMATE Freestanding Gas Stove
Page 3
TABLE OF CONTENTS
Page Page
Safety Label
Specifications ........................................................... 2
Safety Label ............................................................. 4
Installation
General Installation Information................................... 5
Installation Checklist ................................................. 5
Minimum Clearances to Combustibles ........................ 6
Optional Outside Air .................................................. 6
- Outside Air through Bottom of Pedestal .................. 6
- Outside Air through Rear of Pedestal ...................... 7
Draft Hood ................................................................ 7
High Elevation........................................................... 7
Venting .................................................................... 7
- Venting Requirements ........................................... 7
- Flue Mounting Bracket .......................................... 7
- Vent Terminations ................................................. 7
- Installation into Existing Woodstove Flue System. ... 7
Gas Connection ........................................................ 8
System Data ............................................................ 8
Gas Pressure Test .................................................... 8
Conversion from Natural Gas to Propane ..................... 9
Conversion to Lower Btu .......................................... 10
Log Installation ....................................................... 10
Door Installation and Door Latch............................... 12
U38 Louver Installation............................................. 12
Test for Flue Spillage............................................... 12
Optional Wall Thermostat ........................................ 12
Optional Remote Control Installation ......................... 13
Final Check ............................................................ 13
Wiring Diagram ....................................................... 13
Operating Instructions
Operating Instructions ............................................. 14
Lighting Instructions ................................................ 14
Shutdown Instructions ............................................. 14
First Fire ................................................................ 14
Convection Fan Operation ........................................ 14
Flame Height Adjustment ........................................ 14
Copy of Lighting Plate Instructions ............................ 15
Pilot Adjustment ..................................................... 16
Aeration Adjustment ................................................ 16
Normal Operating Sounds of Gas Appliances ............ 16
Maintenance
Maintenance Instructions ......................................... 17
Log Replacement .................................................... 17
Gold Plated Doors ................................................... 17
Door and Glass Gasket ........................................... 17
Glass Replacement ................................................. 17
- Mitred Door ........................................................ 17
- Panel Door ......................................................... 18
Fan Maintenance .................................................... 18
- Replacing Fan .................................................... 18
Removing Valve ...................................................... 19
Parts List ............................................................... 20
Warranty
Warranty ................................................................ 23
Regency U38 ULTIMATE Freestanding Gas Heater
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Page 4
SAFETY LABEL
This is a copy of the label that accompanies each ULTIMATE Freestanding Gas Stove. We have printed a copy of the contents here for your review. The safety label is located on the inside of the drop down pedestal door.
Copy of the Safety Label for the U38 Freestanding Gas Stove
NOTE: Regency units are constantly being improved. Check the label on the unit and if there is a difference, the label on the unit is the correct one.
For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of Massachusetts. For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length. For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
4 Regency U38 ULTIMATE Freestanding Gas Stove
Page 5
INSTALLATION
BEFORE YOU START
Safe installation and operation of this appliance requires common sense, however, we are required by the Canadian Safety Standards and ANSI Standards to make you aware of the following:
INSTALLATION AND REPAIR SHOULD BE DONE BY A QUALI­FIED SERVICE PERSON. THE AP­PLIANCE SHOULD BE INSPECT­ED BEFORE USE AND AT LEAST ANNUALLY BY A PROFESSIONAL SERVICE PERSON. MORE FRE­QUENT CLEANING MAY BE RE­QUIRED DUE TO EXCESSIVE LINT FROM CARPETING, BEDDING MATERIAL, ETC. IT IS IMPERA­TIVE THAT CONTROL COMPART­MENTS, BURNERS AND CIRCU­LATING AIR PASSAGEWAYS OF THE APPLIANCE BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES, THE APPLIANCE SHOULD BE LO­CATED OUT OF TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES.
WARNING: FAILURE TO INSTALL THIS APPLIANCE CORRECTLY MAY CAUSE A SERIOUS HOUSE FIRE AND WILL VOID YOUR WAR­RANTY.
IMPORTANT:
SAVE THESE
INSTRUCTIONS
The ULTIMATE Freestanding Gas Stove must be installed in accordance with these instruc­tions. Carefully read all the instructions in this manual first. Consult the "authority having juris­diction" to determine the need for a permit prior to starting the installation.
GENERAL SAFETY
INFORMATION
1) The appliance installation must conform
with local codes or, in the absence of local codes, with the current Canadian or Nation­al Gas Codes, CAN1-B149 or ANSI-223.1 Installation Codes.
2) The appliance when installed, must be elec­trically grounded in accordance with local codes, or in the absence of local codes with the current National Electrical Code, ANSI/ NFPA 70 or CSA C22.1 Canadian Electrical Code.
3) This appliance is Listed for bedroom instal­lations when used with a Listed Millivolt Thermostat. Some areas may have further requirements, check local codes before installation.
4) This appliance is Listed for Alcove installa­tions, maintain minimum Alcove clearances as follows, minimum ceiling height of 66", minimum width of 48" and a maximum depth of 36".
12)Under no circumstances should this appli­ance be modified. Parts that have to be removed for servicing should be replaced prior to operating this appliance.
13)Installation and any repairs to this appliance should be done by a qualified service per­son. A professional service person should be called to inspect this appliance annually. Make it a practice to have all of your gas appliances checked annually.
14)Do not strike the glass door.
15)Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.) be used in this appliance.
16)The appliance area must be kept clear and free of combustible materials, (gases and other flammable vapours and liquids).
17)Do not connect this gas appliance to chim­ney flue serving a separate sold-fuel burn­ing appliance.
18)WARNING: Operation of this appliance when not connected to a properly installed and maintained venting system or tampering with the blocked vent shutoff system can result in carbon monoxide (CO) poisoning and possible death.
19)This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
Emissions from burning wood or gas could contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.
CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERA­TURES, ESPECIALLY THE FIRE­PLACE GLASS, AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE.
CLOTHING OR OTHER FLAMMA­BLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLI­ANCE.
Regency U38 ULTIMATE Freestanding Gas Heater
5) This unit is not approved for installation into a mobile home.
6) See general construction and assembly instructions.
7) This appliance must be connected to a vent and terminate to the outside of the building envelope. Never vent to another room or inside a building.
8) Inspect the venting system annually for blockage and any signs of deterioration.
9) Any safety glass removed for servicing must be replaced prior to operating the appliance.
10)To prevent injury, do not allow anyone who is unfamiliar with the operation to use the fireplace.
11)Wear gloves and safety glasses for pro­tection while doing required maintenance.
INSTALLATION
CHECKLIST
1) Check Clearances to Combustibles, page 6.
2) If you are using outside air, page 6.
3) Install venting, page 7.
4) Make gas connections, page 8. Test the
pilot. Must be as per diagram, page 16.
5) If necessary, convert Natural Gas to Pro­pane (page 9), or convert to lower Btu (page 10).
6) Test Gas Pressure, page 8.
7) Install log set where indicated on page 10.
8) Install Front Door, page 12.
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Page 6
INSTALLATION
9) Install Louvers, page 12.
10)Test for flue spillage (draft test), page 12.
11)Install optional Remote Control, or Wall Ther-
mostat, pages 12 and 13.
12)Final check, page 13. Before leaving this unit with the customer, the
installer must ensure that the appliance is firing correctly and operation fully explained to cus­tomer.
This includes:
1) Clocking the appliance to ensure the cor-
rect firing rate (rate noted on label) after burning appliance for 15 minutes.
2) If required, adjusting the primary air to ensure that the flame does not carbon. First allow the unit to burn for 15-20 min. to stabilize.
CAUTION: Any alteration to the product that causes sooting or carboning or that results in damage is not the responsibility of the manu­facturer.
U38-NG & U38-LP Clearances
A Side Wall to Unit 7-1/2" / 190 mm B Back Wall to Unit 6" / 155 mm E Side Wall to Unit 2" / 50 mm
U38-NG & U38-LP REFERENCE
DIMENSIONS
C Back Wall to Flue Centerline 10-3/4" / 273 mm D Side Wall to Flue Centerline 20-1/2" / 520 mm F Side Wall to Flue Centerline 11" / 280 mm
OPTIONAL
OUTSIDE AIR
Outside air for combustion can be brought in either through the bottom of the pedestal or through the rear plate of the pedestal.
For both bottom and rear "outside air" the Pedestal Cover Plate must be installed. Loosen the 4 screws on the rear of the pedestal and slide the cover plate over them. Slide the plate to the left to center it and tighten down the 4 screws.
Outside Air Through
Pedestal Bottom
Once you have properly marked the position of your unit as outlined in "General Information" and "Clearances to Combustibles", cut a prop­erly sized hole though the floor directly under your pedestal base to the outside. Pipe fresh air into the pedestal area by using appropriate metallic duct pipe with a mesh grill at the outside termination. Do not remove the knockout.
CLEARANCES TO
COMBUSTIBLES
The clearances listed below are MINIMUM dis­tances. Measure the clearance to both the appliance and the chimney connector. (The
farthest distance is correct if the two clearances do not coincide.) For example, if
the appliance is set as indicated in one of the figures but the connector is too close, move the stove until the correct clearance to the connec­tor is obtained.
This unit can be installed on a solid combustible surface like a wood floor. This unit can also be installed directly on carpeting or vinyl when the bottom pedestal cover plate (provided with unit) is installed.
This appliance may be installed only with the clearances as shown in the situations pictured. Do not combine clearances from one type of installation with another in order to achieve closer clearances.
Use the minimum clearances shown in the diagrams below for installation with "B" vent.
Minimum ceiling height is 36" / 914 mm from top of unit.
If further reduced clearances are needed, ob­tain requirements for construction of a protect­ed wall from your local building authorities and their allowable reductions of the listed clear­ances.
Rear View
Outside Air Through
Rear of Pedestal
Remove the blanking plate from the rear of the pedestal cover plate and bend the two tabs out 90 degrees. Pipe fresh air into the pedestal area by using duct pipe with a mesh grill at the outside termination. Attach the pipe to the tabs with screws.
Side View
6 Regency U38 ULTIMATE Freestanding Gas Stove
Page 7
INSTALLATION
DRAFT HOOD
This heater has a draft hood built in. It must not be altered, obstructed, or blocked in any way, and the unit must be installed so that the draft hood is in the same atmospheric pressure zone as the combustion air inlet to the burner. This heater must be properly connected to a venting system. This heater is equipped with a vent safety shutoff system.
WARNING: Operation of this heater when not connected to a properly installed and maintained venting system or tampering with the vent safety shutoff system can result in carbon monoxide (CO) poison­ing and possible death.
HIGH ELEV ATION
The U38 (with 40,000 BTU rating) is approved in Canada for altitude 2000 ft. to 4500 ft. (CAN/ CGA-2.17-M91) with the orifice kit (Part # 591-
975). For Natural Gas installations above 4500 ft. follow current CAN/CGA-B149.1.
In U.S.A., for installations above 2000 ft. refer to current ANSI Z223.1 Sc8-8.1.2a appendix F, for resizing orifice.
VENTING
This heater is a vented appliance and must be connected to a chimney/flue in accordance with the installation codes.
Note: The rear pedestal cover plate is
only required when outside air is being used. If using room air for combustion, remove this plate from the back of the pedestal.
For your safety this heater is equipped with a vent safety switch designed to sense incor­rect venting and react by shutting down the gas supply. This thermally actuated switch is located within the draft hood and will detect either a blocked chimney or backdraft condi­tion where the chimney flow has reversed. If this switch shuts the unit down, it indicates a drafting problem that must be identified and rectified without delay - the thermally activated switch must never be bypassed or discon­nected as a hazardous or deadly condition can result.
Venting Requirements
A four inch diameter vent is required. B-Vent, Class A or Masonry with an approved liner are all acceptable. For cosmetic or aesthetic pur­poses 6" outer vent can be used as long as an approved inner vent is installed. Fasten but do not penetrate the inner sleeve of the B-Vent when tightening the screw.
Follow all venting manufacturer’s requirements and local building codes. In cold climates, we recommend the use of insulated B-vent, chase, and liners. For altitudes above 2000 ft. we recommend that a minimum flue height of 12 ft. is used.
Vent Terminations
Installation into Existing Woodstove Flue System
1) Clean existing Chimney system.
2) Run an approved 4" flex liner or "B" vent into
existing chimney.
Note:
See the chimney systems manufacturer for detailed installation instructions.
Regency U38 ULTIMATE Freestanding Gas Heater
Flue Mounting Bracket
Attach the flue mounting bracket with the enclosed screw as shown in the diagram.
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Page 8
INSTALLATION
GAS CONNECTION
The gas line can be rigid pipe, or to make installation easier, use a listed flexible connec­tor if allowed by local codes. Copper may also be used if approved by local codes.
The gas connection at the valve is 3/8" NPT. For minimum and maximum supply pressure see the System Data Table.
System Data
U38 with 40,000 BTU
U38-NG: For 0 to 2000 feet altitude U38-LP: For 0 to 4500 feet alttitude
Burner Inlet Orifice Sizes:
Natural Gas Propane Burner #31 #50
Max. Input
Natural Gas 40,000 Btu/h Propane 38,000 Btu/h
Min. Input
Natural Gas 22,000 Btu/h Propane 20,000 Btu/h
System Data
U38 Converted to 30,000 Btu
For 0 to 4500 feet altitude Burner Inlet Orifice Sizes:
Natural Gas Propane Burner #37 #52
Max. Input
Natural Gas 30,000 Btu/h Propane 30,000 Btu/h
Min. Input
Natural Gas 15,000 Btu/h Propane 15,000 Btu/h
Supply Pressure
Natural Gas min. 5" w.c. Propane min. 12" w.c.
Manifold Pressure
Natural Gas 3.8" +/- 0.2" w.c. Propane 11" +/- 0.2" w.c.
Electrical: 120 V. 1.13A 60Hz. Circulation: Variable speed fan, 125/75 CFM. Log Set: Ceramic fiber, 7 per set.
5) The pressure check should be carried out with the unit burning and the setting should be within the limits specified on the safety label.
6) When finished reading manometer, turn off the gas valve, disconnect the hose and tighten the screw (clockwise) with a 1/8" flat screwdriver. Screw should be snug,
but do not over tighten.
S.I.T. Valve Description
1) Gas cock knob
2) Manual high/low adjustment
3) Pilot Adjustment
4) Thermocouple Connection
5) Main Operator
6) Outlet Pressure Tap
7) Inlet Pressure Tap
8) Pilot Outlet
9) Main Gas Outlet
10)Flange Securing Screw Holes
11)Alternative TC Connection Point
12)Thermoelectric Unit
13)Additional Valve Mounting Hole
Supply Pressure
Natural Gas min. 5" w.c. Propane min. 12" w.c.
Manifold Pressure
Natural Gas 3.8" +/- 0.2" w.c. Propane 11" +/- 0.2" w.c.
Electrical: 120 V. 1.13A 60Hz. Circulation: Variable speed fan, 125/75 CFM. Log Set: Ceramic fiber, 7 per set.
System Data:
HIGH ELEVATION - U38-NG
For 2,000 - 4,500 feet altitude
Burner Inlet Orifice Sizes:
Natural Gas Burner #33
Max. Input Rating 36,000 Btu/h Min. Input Rating 19,000 Btu/h
GAS PIPE PRESSURE
TESTING
The appliance must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa). Disconnect piping from valve at pres­sures over 1/2 psig (14" w.c.).
The manifold pressure is controlled by a regu­lator built into the gas control, and should be checked at the pressure test point.
Note: To properly check gas pressure,
both inlet and manifold pressures should be checked using the valve pressure ports on the valve.
1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" (# 7) and/or "OUT" (# 6)
pressure tap(s), turning counterclockwise with a 1/8" wide flat screwdriver.
3) Attach manometer to "IN" and/or "OUT" pressure tap(s) using a 5/16" ID hose.
4) Light the pilot and turn the valve to "ON" position.
8 Regency U38 ULTIMATE Freestanding Gas Stove
Page 9
INSTALLATION
CONVERSION FROM NA TUAL GAS TO PROPANE
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER
IF IN DOUBT DO NOT DO THIS CONVERSION !!
Conversion Kit 730-969 Contains: Qty. Part # Description
1 910-018 SIT Conversion Kit-
50% Turndown LP 1 910-037 LP Injector (Pilot Orifice) 1 904-641 Burner Orifice #50 1 908-528 Red "PROPANE" label 1 908-255 Label "Converted to Propane" 1 918-032 Instruction Sheet
1) Shut off the gas supply.
2) Open the front door and carefully remove
the logs and lava rock.
3) Remove burner. See diagram below.
Note: Use a magnetic type screwdriver if pos-
sible.
7) Unscrew the pilot orifice with the allen key and replace with the LP pilot orifice in the kit.
8) Remove burner orifice with a 1/2" wrench and discard. Use a wrench to hold on to the elbow behind the orifice.
Pilot assembly is now accessible for
steps 4) to 9).
4) Remove and discard the 3 pressure regu­lator mounting screws (A), pressure reg­ulator tower (B) and diaphragm (C).
5) Insure that the rubber gasket (D) is properly positioned and install the new HI/LO pres­sure regulator assembly to the valve using the new screws (E) supplied with the kit. Tighten screws securely.
6) Pull off the pilot cap to expose the pilot orifice.
Burner Orifice
9) Reinstall new burner orifice LP stamped #50 and tighten.
10)Reverse steps 3) to 2).
11)Attach the Conversion label "This unit has been converted to Propane" on top of the Serial # decal.
12)Replace yellow "Natural Gas" label with red "Propane" label
13)Check for gas leaks.
14)Check inlet and outlet pressures.
15)Check operation of flame control.
16)Check for proper flame appearance and glow on logs.
Installer Notice: These instructions must be left with the appliance.
Regency U38 ULTIMATE Freestanding Gas Heater
9
Page 10
INSTALLATION
CONVERSION TO LOWER BTU RA TING FOR U38
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS
FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
Natural Gas Conversion Kit 730-920 Contains:
Qty. Part # Description 1 904-240 Burner Orifice #37 (Natural Gas) 1 918-034 Decal "Converted to 30,000 Btu" 1 918-033 Instruction Sheet
Propane Conversion Kit 730-922 Contains:
Qty. Part # Description 1 904-390 Burner Orifice #52 (Propane) 1 918-034 Decal "Converted to 30,000 Btu" 1 918-033 Instruction Sheet
1) Shut off the gas supply.
2) Open the front door. Carefully remove the logs and lava rock.
3) Remove burner. See diagram below.
7) Reinstall new burner orifice (NG stamped #37 or LP stamped #52) and tighten.
8) Reverse steps 3) and 2).
9) Adjust Vent restrictor setting: To set the Vent restriction as indicated in the diagram, simply loosen the screws and push the vent restrictor plate to the correct position. Tight­en the screws.
Unit Btu/h Restrictor Opening U38 40,000 A 1-3/8" (35mm) U38 30,000 B 1-1/8" (29mm)
Burner Orifice
LOG SET
INSTALLATION
Read the instructions below carefully and refer to the diagrams. If logs are broken do not use the unit until they are replaced. Broken logs can interfere with the pilot operation.
The gas log kit contains the following:
a) 02-65 Rear Log 902-267 b) 02-56 Middle Left Log 902-230 c) 02-44 Front Left Log 902-228 d) 02-46 Left Top Log 902-231 e) 02-45 Front Right Log 902-229 f) 02-47 Center Log 902-232 g) 02-48 Middle Right Log 902-226 h) Embers 902-151 i) Lava 902-154
Note: Use a magnetic type screwdriver if possible.
4) Unscrew the 2 Rear Log Pins and move to the front hole position.
5) Remove Rear Log Bracket and slide the Log Bracket Re­strictor between the Rear Log Brack­et and the burner, secure with the 2 screws.
6) Remove burner orifice with a 1/2" wrench and discard.
Move Rear Log
Pins forward to
front holes.
Vent Restrictor setting at High 40,000 Btu/h
Vent Restrictor setting at Low 30,000 Btu/h
10)Attach the label "This unit has been convert­ed to..." on top of the Serial # decal over the higher Btu information.
11)Check for gas leaks.
12)Check inlet and outlet pressures.
13)Check operation of flame control. Check for proper flame appearance and glow on logs.
The "02" refer numbers (i.e. 02-65) are
molded into the rear of each log.
1) Carefully remove the logs from the box and unwrap them. The logs are fragile, handle with care - do not force into position.
2) Sprinkle the embers on the left and right sides of the firebox base.
Embers. Embers
10 Regency U38 ULTIMATE Freestanding Gas Stove
Page 11
INSTALLATION
3) Place Rear Log A)02-65 on the two pins on
the rear log support.
A)02-65
Pins on Rear Log Support
4) Place the Middle Left Log B)02-56 on the two pins as shown.
B)02-56
7) Place the Left Top Log D)02-46 on the pin on Log B)02-56 and on top of the cutout on Log A)02-65.
A)02-65
D)02-46
B)02-56
C)02-44
CutoutPin
8) Place Front Right Log E)02-45 on the two pins as shown.
E)02-45
11)Position notch in Front Right Log G)02-48 on Log F)02-47 and push the bottom right edge against the bracket on the burner tray.
G)02-48
A)02-65
E)02-45
Notch
G)02-48
E)02-45
5) Sprinkle some lava rock just in front of B) 02-56 on the burner holes.
B)02-56
lava rock
6) Place Front Left Log C)02-44 onto the 2 front pins as shown.
C)02-44
9) Place the lava rock in the area between the left and right logs, leaving a space in the middle for log (F) 02-47.
10)Place the notch in Center Log F)02-47 over Log E)02-45 and across the cutout on Log A)02-65.
F)02-47
A)02-65
E)02-45
Side View
Bracket
The bottom right edge of Log G)02-48 must
sit snugly against the bracket
12)Test fire to ensure proper light off (make sure flame flows smoothly from one end of burner to the other. If there is any flame hesitation, check that area for any block­age of the burner port.
A)02-65
G)02-48
D)02-46
B)02-56
C)02-44
F)02-47
E)02-45
Regency U38 ULTIMATE Freestanding Gas Heater
CutoutNotch
11
Page 12
INSTALLATION
FRONT DOOR
INSTALLATION
(packaged separately)
1) Open the two side panels.
2) Slide the door
onto the two hinge pins making sure the two pieces are flush to­gether. See di­agram 1.
3) Close the door. The latch plate must
be centered around the alignment pin. See dia­gram 2. If the latch plate interferes with the cor­ner of the stove you may want to angle the
plate slightly so the door closes easier.
4) The latches should already be at the proper setting. If they are too hard or too easy to close, you may want to adjust them by loosening the latch catch. See diagram 3.
Diagram 1
LOUVER
INSTALLATION
1) Attach the top & bottom louvers to the side
stove panel using 2 screws per side.
Note: If the flue is blocked or has a strong reverse flow, the thermally actuated safe­ty switch mounted in the draft hood will automatically shut off the gas supply within about 10 minutes. If the heater turns off because of this during the spill­age test, check for the cause of the lack of draft.
TEST FOR FLUE
Diagram 2
5) Remove the blue plastic protective coating
from the glass.
6) Test the seal around the door by placing a
piece of paper between the unit and the door, close the door and try to pull the paper out. If it slips out easily, then the door is not properly sealed. Tighten or loosen the latch. See diagram 3.
Diagram 3
Note: The door latch may require ad-
justment as the door gasket mate­rial compresses after a few fires and after glass replacement. Turn the latch catch inward or outward to loosen or tighten.
SPILLAGE
A "spillage" test must be made before the installed unit is left with the customer. Follow the procedure below:
1) Start all exhaust fans in the home and any other gas appliances. Then close all doors and windows.
2) Light the unit and set controls to maximum.
3) After five minutes, test that there is a "pull"
on the flue by placing a smoke match, cigarette or similar device which gives off smoke, on the edge of the draft hood. See diagrams.
The smoke should be drawn into the draft hood. If the smoke is not drawn into the draft hood, turn the unit off and check for the cause of lack of draft.
The thermally activated safety switch must be manually reset before first star­tup.
OPTIONAL WALL
THERMOSTAT
A wall thermostat may be installed if desired. Connect the wires as per the wiring diagrams. Note that the wires are connected to the "TH" on the gas valve. Use table below to determine the maximum wire length:
Note: Preferable if the thermostat is in­stalled on an interior wall.
Regency offers an optional programmable ther­mostat but any 250-750 millivolt rated non­anticipator type thermostat that is CSA, ULC or UL approved may be used.
CAUTION
Do not connect the millivolt
wall thermostat wires
to the 120V wires.
12 Regency U38 ULTIMATE Freestanding Gas Stove
.
Page 13
INSTALLATION
Thermostat Wire Table
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size Max. Length
14 GA. 16 GA. 18 GA. 20 GA. 22 GA.
50 Ft. 32 Ft. 20 Ft. 12 Ft.
9 Ft.
OPTIONAL REMOTE
CONTROL
Use the Regency Remote Control Kit approved for this unit. Use of other systems may void your warranty.
The remote control kit comes with a hand held transmitter, a receiver and a wall mounting plate.
1) Choose a convenient location on the wall to install the receiver and the receptacle box (protection from extreme heat is very impor­tant). Run wires from the fireplace to that location, use Thermostat Wire Table.
2) Connect the wires as per the wiring dia­gram above.
CAUTION
Do not connect the millivolt
remote control wires to
the 120V wires.
3) Install 3 AAA alkaline batteries in transmitter
and 4 AA alkaline batteries in the receiver. Install the receiver and its cover in the wall. Switch the remote receiver to "remote" mode. The remote control is now ready for operation.
WIRING
FINAL CHECK
Before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly. This includes:
1) Clocking the appliance to ensure the cor­rect firing rate (rate noted on label) at 15 minutes.
2) If required, adjusting the primary air to ensure that the flame does not carbon. First allow the unit to burn for 15 min. to stabilize.
3) Check for proper draft.
CAUTION
Any alteration to the product that causes sooting or carboning that results in damage to the exterior facia is not the responsibility of the manufacturer.
This heater does not require a 120V A.C. supply for operation. In case of a power failure, the burner switch and the optional remote control/thermostat will continue to op­erate. However, a 120V A.C. power supply is needed for the fan/blower operation.
WARNING: Electrical Grounding Instructions This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three­prong receptacle. Do not cut or remove the grounding prong from this plug.
Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.
CAUTION: Label all wires prior to discon­nection when servicing con­trols. Wiring er­rors can cause improper and dangerous op­eration.
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Page 14
OPERATING INSTRUCTIONS
OPERA TING
INSTRUCTIONS
Before operating this appliance, proceed through the following check list.
1) Read and understand these Instructions before operating this appliance.
2) Check to see that all wiring is correct and enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the three pieces of door glass
are properly positioned. Never operate the appliance with any of the glass removed or with the door open.
5) Verify that all venting and the cap is unob­structed.
6) Verify log placement. If the pilot cannot be seen when lighting the unit - the logs or the embers have been incorrectly positioned.
7) The unit should never to turned off and on without a minimum of a 60 second wait.
3) Wait five minutes to allow gas, that may have accumulated in the main burner com­partment, to escape. If you smell gas, fol­low the instructions on the front of this manual. If you don't smell gas continue on to the next step.
4) Turn the PILOT knob counterclockwise to pilot and align it with the arrow as shown in diagram 1.
5) Push in PILOT knob all the way in and hold. Immediately push IGNITOR button until pilot lights. Continue to hold the PILOT knob in for approximately one minute, then release the PILOT knob. The pilot flame should continue to burn. If the pilot does not remain lit, repeat operation allowing a longer period before releasing PILOT knob.
6) Turn PILOT knob counter clockwise to on.
7) Use the Burner ON/OFF switch to turn on
the burner.
8) Rotate the HEAT control to adjust the flame height higher or lower.
SHUTDOWN
DO NOT ATTEMPT TO CLEAN THE GLASS WHILE IT IS STILL HOT!
Note: When the glass is cold and the
appliance is lit, it may cause con­densation and fog the glass. This condensation is normal and will disappear in a few minutes as the glass heats up.
DO NOT BURN THE APPLIANCE WITHOUT THE GLASS FRONT IN PLACE.
AUTOMATIC
CONVECTION FAN
OPERA TION
The fan operates automatically - turn the knob on the pedestal control panel to adjust to the desired speed. The fan will turn on as the stove comes up to operating temperature. After the unit has been turned off and cools to below a useful heat output range the fan will shut off automatically.
LIGHTING
INSTRUCTIONS
IMPORTANT: The PILOT knob cannot be turned from pilot to off unless it is partial- ly depressed.
Note: Open the pedestal door of the unit
before lighting the pilot. Once the pilot is lit, close the door. You should never operate the unit with the door open.
1) If the PILOT knob is in the off position proceed to Step 4.
Diagram 1
2) Push in PILOT knob slightly and turn clock­wise to off. Knob cannot be turned from pilot to off unless knob is pushed in slight­ly. Do not force.
INSTRUCTIONS
1) Use the Burner ON/OFF switch, thermostat
or remote control to turn off the burner.
2) Push in the PILOT knob slightly and turn clockwise to off. Do not force.
3) Turn off all electric power to the appliance if service is to be performed.
FIRST FIRE
The FIRST FIRE in your stove is part of the paint curing process. To ensure that the paint is properly cured, it is recommended that you burn your fireplace for at least four (4) hours the first time you use it with the fan on. When first operated, the unit will release an odour caused by the curing of the paint and the burning off of any oils remaining from manufac­turing. Smoke detectors in the house may go off at this time. Open a few windows to ventilate the room for a couple of hours. The glass may require cleaning.
ADJUSTING FLAME
HEIGHT
Your heater has an adjustable flame to tailor the look and heat output to your specific needs. It is adjusted by turning the flame adjustment dial on the gas control valve.
Turn clockwise to adjust the flame higher, counter­clockwise for a lower flame.
14 Regency U38 ULTIMATE Freestanding Gas Stove
Page 15
OPERATING INSTRUCTIONS
COPY OF THE LIGHTING PLATE INSTRUCTIONS
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Page 16
OPERATING INSTRUCTIONS
PILOT ADJUSTMENT
Periodically check the pilot flames. Correct flame pattern has three strong blue flames: 1 flowing around the thermopile and 1 around the thermo­couple, and 1 flowing across the rear of the burner (it does not have to be touching the burner).
Note: If you have an incorrect flame
pattern, contact your Regency dealer for further instructions.
Top View of pilot flame
Incorrect flame pattern will have small, proba­bly yellow flames, not coming into proper con­tact with the rear of the burner or thermopile.
AERA TION
ADJUSTMENT
The burner aeration is factory set but may need adjusting due to either the local gas supply or altitude.
U38 with 40,000 Btu/h
U38-NG Natural Gas: 1/4" open U38-LP Propane: 1/2" open
U38 with 30,000 Btu/h
U38-NG Natural Gas 3/16" open U38-LP Propane 3/8" open
The aeration adjustment gears are located on the right side of the burner box and can be accessed from the side or from the front when the louvers are removed.
NORMAL OPERA TING
SOUNDS OF
GAS APPLIANCES
It is possible that you will hear some sounds from your gas appliance. This is perfectly nor­mal due to the fact that there are various gauges and types of steel used within your appliance. Listed below are some examples. All are nor- mal operating sounds and should not be considered as defects in your appliance.
Blower:
Regency gas appliances use high tech blowers to push heated air farther into the room. It is not unusual for the fan to make a "whirring" sound when ON. This sound will increase or decrease in volume depending on the speed setting of your fan speed control.
Burner Tray:
The burner tray is positioned directly under the burner tube(s) and logs and is made of a different gauge material from the rest of the firebox and body. Therefore, the varying thick­nesses of steel will expand and contract at slightly different rates which can cause "tick­ing" and "cracking" sounds. You should also be aware that as there are temperature changes within the unit these sounds will likely re-occur. Again, this is normal for steel fireboxes.
Top View of pilot flame
To adjust the aeration: use the allen key to turn the turning gear which will adjust the air shutter. Open the air shutter for a blue flame or close it for a yellower flame.
Clockwise to open,
counter-clockwise to close.
Caution: Carbon will be produced if the air shutter is closed too much.
Note: Any damage due to carboning re-
sulting from improperly setting the aeration controls is NOT covered under warranty.
Note: Aeration Adjustment should only
be performed by an authorized Regency Installer at the time of installation or service.
Blower Thermodisc:
When this thermally activated switch turns ON it will create a small "clicking" sound. This is the switch contacts closing and is normal.
Pilot Flame:
While the pilot flame is on it can make a very slight "whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a dull clicking sound may be audible, this is normal operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will expand and contract at different rates resulting in some "cracking" and "ticking" sounds will be heard throughout the cycling process.
16 Regency U38 ULTIMATE Freestanding Gas Stove
Page 17
MAINTENANCE
MAINTENANCE
INSTRUCTIONS
1) Always shut the valve off before cleaning. For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacuuming at least once a year. When cleaning the logs, use a soft clean brush as the logs are fragile and easily damaged.
2) Clean glass (never when unit is hot), ap­pliance, louvers, and door with a damp cloth. Never use an abrasive cleaner. The gold louvers (and optional gold door) may be scratched if abrasives are used to clean them.
The heater is finished in a heat resistant paint and should only be refinished with heat resistant paint (not with wall paint). Regency uses StoveBright Paint - Metallic Black #6309.
3) Make a periodic check of burner for proper position and condition. Visually check the flame of the burner periodically, making sure the flames are steady; not lifting or floating. If there is a problem, call a qualified service person.
4) The appliance and venting system must be inspected before use, and at least annual­ly, by a qualified field service person, to ensure that the flow of combustion and ventilation air is not obstructed.
During the annual service call, the burners should be removed from the burner tray and cleaned. Replace the embers - do not block the pilot or burner ports.
5) Keep the area near the appliance clear and free from combustible materials, gasoline and other flammable vapours and liquids.
WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURE AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE CAREFUL­LY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE AP­PLIANCE.
CAUTION: ANY SAFETY SCREEN OR GUARD REMOVED FOR SERV­ICING AN APPLIANCE MUST BE REPLACED PRIOR TO OPERAT­ING THE APPLIANCE.
CLOTHING OR OTHER FLAMMA­BLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLI­ANCE.
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER. IMMEDIATELY CALL A QUALIFIED SERVICE TECHNICIAN TO INSPECT THE APPLIANCE AND TO REPLACE ANY PART OF CON­TROL SYSTEM AND ANY GAS CONTROL WHICH HAS BEEN UN­DER WATER.
6) Verify proper operation after servicing.
LOG REPLACEMENT
The unit should never be used with broken logs. Turn off the gas valve and allow the unit to cool before opening door to carefully remove the logs. The pilot light generates enough heat to burn someone. If for any reason a log should need replacement, you must use the proper replacement log. The position of these logs must be as shown in the diagram under Log Installation.
Note: Improper positioning of logs may
create carbon build-up and will alter the unit’s performance which is not covered under war­ranty.
DOOR AND GLASS
GASKET
If the door gasket requires replacement use 7/8" diameter oval door gasket (Part # 650-
920). The glass requires 5/8" flat glass gasket. See your Regency dealer.
GOLD-PLATED DOORS
The 24 carat gold plated finish on the door requires little maintenance, and need only be cleaned with a damp cloth. DO NOT use abrasive materials or chemical cleaners, as they may harm the finish and will void the warranty. Clean any fingerprints off before turning the unit on.
GLASS
REPLACEMENT
Your Regency stove is supplied with high temperature, 5 mm Neoceram ceramic glass that will withstand the highest heat that your unit will produce. In the event that you break your glass, purchase your replacement from an authorized Regency dealer only, and follow the step-by-step instructions for replacement.
Never operate your unit with broken glass.
WARNING: Do not operate appliance with the glass front removed, cracked or bro­ken. Replacement of the glass should be done by a licensed or qualified service person.
MITRED DOOR
Removing Glass:
Note: Wearing gloves will protect your
hands while handling glass.
1) Remove the door from the unit and place on a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the 24 nuts holding the glass re-
tainers in place. Do not remove the nuts underneath the retainers.
4) Remove the door catch plate.
5) Remove glass retainers on sides first (3
each side) then remove two center retain­ers.
Note: Center glass retainers are glued
to center glass.
6) Remove glass from extrusions. When re­moving center glass, leave white insulation in place.
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MAINTENANCE
Installing Glass
1) Install both center and side glass onto
extrusions as per diagram.
2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
4) Install side retainers.
5) Install door catch plate.
6) Install the 24 nuts loosely, do not tighten yet.
7) Tighten side panels nuts using the following
procedure:
put glue on the screws. Replace the door gasket, the two ends butt tight together on the bottom edge of the door.
8) Replace door on the stove and check the seal.
To Remove U38 Fan:
1) Unplug or disconnect power source to
stove.
2) Remove all logs and the rear log support, then remove the 10 screws holding the access panel in place, see Diagram 1. (Fan is also accessible by opening the right side door. See Diagram 2).
3) Unclip the black and white wires from the fan motor.
a. tighten top & bottom outside corner
nuts (2) b. tighten inside nuts (3) c. tighten top & bottom inside corners
(2)
8) Tighten the 10 nuts on center glass retainer.
9) Repeat step 7 for other side panel.
10)Replace new gasket by gluing it in place.
11)Install door onto stove and check the seal.
PANEL DOOR
1) Remove the door from the unit and place on
a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the nuts holding the glass retainers
in place.
4) Remove the glass retainers (sides, top and bottom) and the door catch plate.
5) Replace the glass. The glass must have gasketing around it.
6) Reverse the previous steps, replace the
retainers and fasten with the nuts but do not overtighten, as this can break the glass. Note: the door catch plate fits on top of the left side retainer.
7) Put gasket glue on the retainers, but do not
FAN MAINTENANCE
If your fan requires maintenance or replace­ment, access to the fan is through the access panel on the rear wall of the firebox.
Note: The unit MUST NOT be operated
without the fan access panel se­curely in place and correctly sealed.
IMPORTANT: These fans collect a lot of dust from within your home. Ensure you maintain these fan mo­tors on a regular basis by vacuum­ing out the fan squirrel cages, around the motor, and around the grills on the back of the stove.
IMPORTANT
Disconnect power supply
before servicing
WARNING: Electrical Grounding In­structions This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.
Diagram 1
Diagram 2
4) Lift fan off of the 2 pins, tip back and pull through firebox opening. Disconnect the green ground wire from the left side of the fan as soon as you can reach it.
Replacing U38 Fan:
Reverse the above steps (1 - 4). If necessary install a new gasket before replacing the fan access panel. Make sure the fan wires and the ground wire are reattached.
18 Regency U38 ULTIMATE Freestanding Gas Stove
Page 19
REMOVING VALVE
MAINTENANCE
If your valve requires maintenance or replace­ment, follow these instructions:
NOTE: Always shut off the gas supply
before removing the valve.
1) Open front pedestal door and unhook chain.
You may want to put a soft cloth on the base of the unit so that when the pedestal door is open it doesn't scratch the paint. See diagram below.
5) Carefully remove the logs and lava rock.
6) At this point you should disconnect the gas
at the valve.
7) Remove the burner by removing the two 1/4" hex head screws. See diagram be­low.
9) Carefully lift the burner tray assembly out.
10)To replace the burner tray assembly, simply
reverse these instructions.
2) Undo the six screws holding the control panel in place.
3) Disconnect all wires from the back of the panel and then remove panel. You should lay the panel on a soft cloth so it doesn't get marked up. See diagram below.
4) Remove the two outside frame pieces by removing two screws per side. See dia­gram below.
Note: Use a magnetic type screwdriver.
8) Remove eight 1/4" hex head screws hold-
ing the burner tray assembly in place.
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Page 20
PARTS LIST
U38 MAIN ASSEMBLY
Part # Description Part # Description
1) 560-920 Top/Bottom Gold Louver Assy 560-921 Top/Bottom Brush Nickel Assy 560-922 Top/Bottom Black Louver Assy
9) 560-055 Fan Access Door
10) 730-034 Gasket for Fan Access Door 730-517/P Fan Assembly
11) 910-331/P Fan Motor (120 Volt)
12) 910-794 Power Cord (120 Volt)
15) * Pedestal Assembly
16) 730-039 Pedestal Door
17) 904-257 Pedestal Door Magnet
18) 560-025 Pedestal Back
24) 948-255 Door Latch c/w Hook
25) 910-250 Spill Switch
27) 910-233 Thermodisc - Fan Auto/On/Off
28) * Mounting Bracket - Fan Thermodisc
30) 750-010 Rear Panel
32) 730-565 Firebox Baffle
33) 560-535 False Top Assembly
34) 590-273 Flue Attachement Bracket
35) 590-930 Ult. 6" Flue Collar (Optional)
38) 820-058 Pedestal Base Cover 948-216 Logo Plate
918-026 Manual
19) 730-530 Short Side Panel Door Assy (Right Side)
20) 730-525 Short Side Panel Door Assy (Left Side)
21) 560-031 Hinge for Side Panel
23) 904-258 Side Panel Door Magnet
*Not available as a replacement part.
20 Regency U38 ULTIMATE Freestanding Gas Stove
Page 21
U38 BURNER & LOG ASSEMBLY
Part # Description
51) 910-241 Burner ON/OFF Switch (3-way)
52) 910-190 Piezo Ignitor & Nut
53) 904-586 Knob - Fan Control Switch
54) 910-373 Knob - Pilot Valve Extension
55) 910-372 Flame Adjusting Knob
56) 908-646 Control Panel Decal
57) 650-220 Control Panel Plate
58) 910-330 Fan Speed Control (120 V) 750-524/P Valve Assembly - Natural Gas
750-526/P Valve Assembly - Propane
60) 910-378 Valve S.I.T. - Natural Gas 910-380 Valve S.I.T. - Propane 904-240 #37 Orifice - N.G. (at 30,000 Btu/hr) 904-690 #31 Orifice - N.G. (at 40,000 Btu/hr) 904-390 #52 Orifice - Propane (at 30,000 Btu/hr) 904-641 #50 Orifice - Propane (at 38,000 Btu/hr)
71) 730-528 Rear Log Bracket Assy
72) 910-034 Pilot Assy-S.I.T.- 3 flame - N.G. 910-035 Pilot Assy-S.I.T.-3 flame- Propane
PARTS LIST
75) 730-935 Log Set
78) 730-550 Burner Assy - NG/LP
80) 260-565 Air Shutter Gear Assembly (Female)
81) 904-565 Hex Key 3/16" AF
84) * Air Shutter Gear Assembly (Male)
*Not available as a replacement part.
Regency U38 ULTIMATE Freestanding Gas Heater
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Page 22
PARTS LIST
Part # Description
730-921 Brush Nickel Mitred Door - Complete 730-924 Gold Mitred Door - Complete 730-926 Black Mitred Door - Complete 730-932 Gold Wrap Door - Complete 730-928 Gold Panel Door - Complete
101) 650-920 Door Gasket Kit
105) * Ceramic Paper
106) 940-323/P Side Glass
107) 936-243 Glass Gasket
108) 940-322/P Centre Glass
111) * Door Frame Fibre Paper
112) 750-015 Door Glass Extrusion
208) 940-325/P Wrap Glass *Not available as a replacement part.
U38 DOOR ASSEMBLIES
22 Regency U38 ULTIMATE Freestanding Gas Stove
Page 23
WARRANTY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a Regency Product. This warranty is not transferable.
The Warranty: Limited Lifetime
The combustion chamber, heat exchanger, burner tubes/pans, logs and gold plating (against defective manufacture only) are covered under the Limited Lifetime Warranty for five (5) years for parts and subsidized labour* and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for five (5) years and parts only thereafter from date of purchase.
Special Finishes - One year on brushed nickel, louvers and doors. You can expect some changes in color as the product "ages" with constant heating and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks, ie. finger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly components, and gas valves are covered for one year parts and subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs and continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.
FPI venting components (Direct Vent units) are covered parts and subsidized labour* for three (3) years from date of purchase.
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect.
The authorized selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the field which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured. ie. as products evolve, field modifications or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy. Embers, glass and door gaskets, door handles and paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy. The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligence
or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanical systems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer. FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy. Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from Regency, may nullify
your warranty on this product.
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.
* Subsidy according to job scale as predetermined by FPI.
Regency U38 ULTIMATE Freestanding Gas Heater
23
Page 24
Regency fireplace products are designed
with reliability and simplicity in mind. In
addition, our internal Quality Assurance
Team carefully inspects each unit
thoroughly before it leaves our
door.
Fireplace Products International
Ltd. is pleased to extend this
Limited Lifetime Warranty to the
original purchaser of a Regency
Product.
See the inside back cover for details.
Register your Regency online at
http://www.regency-fire.com
Installer: Please complete the following information
Dealer Name & Address: ________________________________________________
______________________________________________________________________ Installer: ______________________________________________________________ Phone #: ______________________________________________________________ Date Installed: _________________________________________________________ Serial No.:_____________________________________________________________
Regency and Ultimate are trademarks of FPI Fireplace Products International Ltd. © Copyright 2005, FPI Fireplace Products International Ltd. All rights reserved.
Printed in Canada
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