RAM 3500 2019 Owner's Manual

2019

OWNER’S MANUAL

RAM2500/3500

VEHICLES SOLD IN CANADA

With respect to any Vehicles Sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of accidents.

Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated nondrinking driver, call a cab, a friend, or use public transportation.

WARNING!

Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower, and your judgment is impaired when you have been drinking. Never drink and then drive.

This manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle.

FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.

TABLE OF CONTENTS

1 INTRODUCTION .................................................................................................................................................................................13

2 GETTING TO KNOW YOUR VEHICLE .........................................................................................................................................16

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ..............................................................................................................160

4 SAFETY .................................................................................................................................................................................................195

5 STARTING AND OPERATING ......................................................................................................................................................290

6 IN CASE OF EMERGENCY ..............................................................................................................................................................440

7 SERVICING AND MAINTENANCE .............................................................................................................................................499

8 TECHNICAL SPECIFICATIONS ....................................................................................................................................................564

9 MULTIMEDIA ....................................................................................................................................................................................575

10 CUSTOMER ASSISTANCE .............................................................................................................................................................673

11 INDEX ....................................................................................................................................................................................................678

INTRODUCTION

 INTRODUCTION ..............................................................13

 HOW TO USE THIS MANUAL .......................................14

 Essential Information....................................................14

 Symbols...........................................................................14

 WARNINGS AND CAUTIONS ....................................... 15

 VAN CONVERSIONS/CAMPERS ................................15

 VEHICLE MODIFICATIONS/ALTERATIONS ...........15

GETTING TO KNOW YOUR VEHICLE

 VEHICLE USER GUIDE — IF EQUIPPED......................16

 KEYS .....................................................................................18

 Key Fob ...........................................................................18

 IGNITION SWITCH .........................................................25

 Keyless Push Button Ignition.......................................25

 REMOTE START — IF EQUIPPED..................................27

 How To Use Remote Start............................................27

 Remote Start Abort Message........................................28

 To Enter Remote Start Mode........................................28

 To Exit Remote Start Mode Without Driving The

Vehicle ............................................................................29

 To Exit Remote Start Mode And Drive The Vehicle..... 29

 Remote Start Comfort Systems — If Equipped.........29

 General Information .....................................................29

 SENTRY KEY .......................................................................30

 Key Programming ........................................................30

 Replacement Keys ........................................................31

 General Information .....................................................31

 VEHICLE SECURITY ALARM .......................................32

 To Arm The System.......................................................32

 To Disarm The System..................................................32

 Rearming Of The System..............................................33

 Security System Manual Override ..............................33

 DOORS .................................................................................33

 Manual Door Locks .......................................................33

 Power Door Locks — If Equipped .............................35

 Power Side Steps — If Equipped ..............................35

 Keyless Enter-N-Go — Passive Entry ........................36

 Automatic Door Locks — If Equipped .....................39

 Child-Protection Door Lock ........................................39

 SEATS ................................................................................40

 Manual Front Seat Adjustment....................................41

 Manual Rear Seat Adjustment.....................................42

 Power Driver Seat Adjustment — If Equipped.........43

 Driver Memory Seats — If Equipped .......................45

 Heated Seats — If Equipped ........................................49

 Ventilated Seats — If Equipped...................................50

 HEAD RESTRAINTS ......................................................51

 Front Head Restraints...................................................52

 Rear Head Restraint Adjustment ................................53

 Rear Head Restraint Removal .....................................54

 STEERING WHEEL .........................................................54

 Tilt Steering Column ...................................................54

 Heated Steering Wheel — If Equipped ..................... 55

 DRIVER ADJUSTABLE PEDALS — IF EQUIPPED .....56

 MIRRORS ............................................................................57

 Inside Day/Night Mirror — If Equipped .................57

 Automatic Dimming Mirror — If Equipped ............58

 Automatic Dimming Mirror With Rear View Camera

Display — If Equipped ................................................ 59

 Outside Mirrors ............................................................59

 Driver's Outside Automatic Dimming Mirror —

If Equipped.....................................................................60

 Power Mirrors — If Equipped ....................................60

 Power Convex Mirror Switch — If Equipped...........61

 Trailer Towing Mirrors — If Equipped ..................... 62

 Heated Mirrors — If Equipped .................................63

 Tilt Side Mirrors In Reverse — If Equipped..............63

 Power Folding Outside Mirrors For Standard And

Trailer Tow — If Equipped..........................................64

 Illuminated Vanity Mirror — If Equipped ................66

 EXTERIOR LIGHTS ..........................................................67

 Multifunction Lever ......................................................67

 Headlight Switch ...........................................................67

 Daytime Running Lights (DRL) — If Equipped ......68

 High/Low Beam Switch...............................................68

 Automatic High Beam Headlamp Control —

If Equipped.....................................................................68

 Flash-To-Pass ................................................................69

 Automatic Headlights — If Equipped ......................69

 Parking Lights And Panel Lights ................................70

 Headlights On With Wipers (Available With

Automatic Headlights Only)........................................70

 Headlight Delay.............................................................70

 Lights-On Reminder......................................................70

 Front Fog Lights — If Equipped .................................71

 Turn Signals ................................................................71

 Lane Change Assist — If Equipped............................71

 Cargo Light With Bed Lights — If Equipped............72

 Battery Saver...................................................................73

 INTERIOR LIGHTS ............................................................73

 Courtesy Lights..............................................................73

 Illuminated Entry ..........................................................76

 WINDSHIELD WIPERS AND WASHERS ....................76

 Windshield Wipers ......................................................76

 Rain Sensing Wipers — If Equipped .........................78

 CLIMATE CONTROLS ..................................................... 79

 Climate Controls Without A Touchscreen

Overview ......................................................................79

 Climate Controls With A Touchscreen Overview....83

 Climate Control Functions........................................... 90

 Automatic Temperature Control (ATC) ...................91

 Operating Tips ..............................................................91

 WINDOWS ..........................................................................94

 Power Windows ...........................................................94

 Wind Buffeting ..............................................................97

 POWER SUNROOF — IF EQUIPPED ...........................97

 Single Pane Power Sunroof — If Equipped ............. 97

 HOOD .............................................................................101

 To Open The Hood .....................................................101

 To Close The Hood......................................................102

 TAILGATE .........................................................................102

 Opening ........................................................................102

 Closing ..........................................................................103

 Bed Step — If Equipped .............................................103

 GARAGE DOOR OPENER — IF EQUIPPED ............ 104

 Before You Begin Programming HomeLink ...........105

 Canadian/Gate Operator Programming .................108

 Using HomeLink .........................................................110

 Security .........................................................................110

 Troubleshooting Tips..................................................110

 General Information....................................................110

 INTERNAL EQUIPMENT ...............................................111

 Storage...........................................................................111

 Cupholders ..................................................................122

 Electrical Power Outlets ............................................124

 Power Inverter — If Equipped .................................126

 Wireless Charging Pad — If Equipped ...................129

 Overhead Sunglass Storage........................................130

 PICKUP BOX .....................................................................130

 Cargo Camera — If Equipped ...................................132

 RAMBOX — IF EQUIPPED.............................................134

 RamBox Integrated Box Side Storage Bins...............134

 RamBox Safety Warning.............................................137

 Bed Divider — If Equipped........................................138

 Bed Rail Tie-Down System .......................................142

 SLIDE-IN CAMPERS .......................................................144

 Camper Applications ..................................................144

 EASY-OFF TAILGATE ....................................................144

 Disconnecting The Rear Camera And Remote

Keyless Entry................................................................144

 Removing The Tailgate...............................................146

 Locking Tailgate...........................................................146

 TRI-FOLD TONNEAU COVER — IF EQUIPPED .......147

 Tri-Fold Tonneau Cover Removal.............................147

 Tri-Fold Tonneau Cover Installation ........................153

 Tri-Fold Tonneau Cover Cleaning ............................159

GETTING TO KNOW YOUR INSTRUMENT PANEL

 BASE / MIDLINE INSTRUMENT CLUSTER ..............160

 Base / Midline Instrument Cluster Descriptions....161

 PREMIUM INSTRUMENT CLUSTER...........................163

 Premium Instrument Cluster Descriptions .............164

 INSTRUMENT CLUSTER DISPLAY .............................165

 Instrument Cluster Display Controls .......................165

 Oil Life Reset ...............................................................167

 Display Menu Items....................................................169

 Battery Saver On/Battery Saver Mode Message —

Electrical Load Reduction Actions —

If Equipped ................................................................177

 WARNING LIGHTS AND MESSAGES ........................179

 Red Warning Lights ....................................................179

 Yellow Warning Lights............................................... 184

 Yellow Indicator Lights ..............................................188

 Green Indicator Lights................................................190

 White Indicator Lights................................................191

 Blue Indicator Lights................................................... 192

 ONBOARD DIAGNOSTIC SYSTEM — OBD II ........192

 Onboard Diagnostic System (OBD II)

Cybersecurity ...............................................................193

 EMISSIONS INSPECTION AND MAINTENANCE

PROGRAMS .....................................................................193

SAFETY

 SAFETY FEATURES .........................................................195

 Anti-Lock Brake System (ABS) .................................195

 Electronic Brake Control System ..............................196

 AUXILIARY DRIVING SYSTEMS..................................208

 Blind Spot Monitoring (BSM) — If Equipped ........208

 Forward Collision Warning (FCW) With Mitigation —

If Equipped...................................................................216

 Tire Pressure Monitoring System (TPMS) ..............220

 OCCUPANT RESTRAINT SYSTEMS ...........................230

 Occupant Restraint Systems Features ......................230

 Important Safety Precautions.....................................230

 Seat Belt Systems .........................................................231

 Supplemental Restraint Systems (SRS).....................245

 Child Restraints ..........................................................258

 Transporting Pets ......................................................286

 SAFETY TIPS ...................................................................286

 Transporting Passengers ............................................286

 Exhaust Gas ..............................................................286

 Safety Checks You Should Make Inside The

Vehicle ..........................................................................287

 Periodic Safety Checks You Should Make Outside

The Vehicle ...................................................................289

STARTING AND OPERATING

 STARTING THE ENGINE ..............................................290

 Automatic Transmission ............................................291

 Tip Start Feature .........................................................291

 Keyless Enter-N-Go — Ignition.................................291

 Normal Starting Using ENGINE START/STOP

Button .........................................................................292

 Cold Weather Operation (Below –22°F Or −30°C) ..... 296

 After Starting................................................................296

 ENGINE BLOCK HEATER — IF EQUIPPED ..............297

 ENGINE BREAK-IN RECOMMENDATIONS ............297

 PARKING BRAKE ...........................................................298

 AUTOMATIC TRANSMISSION ...................................299

 Ignition Park Interlock................................................301

 Brake/Transmission Shift Interlock System ........... 301

 Eight-Speed Automatic Transmission .................... 301

 ACTIVE NOISE CANCELLATION ...............................308

 FOUR-WHEEL DRIVE OPERATION —

IF EQUIPPED ....................................................................309

 Four-Position Electronically Shifted Transfer

Case — If Equipped ...................................................309

 Manually Shifted Transfer Case — If Equipped.....314

 AIR SUSPENSION SYSTEM (2500/3500 MODELS) —

IF EQUIPPED.....................................................................317

 Description....................................................................317

 Air Suspension Modes ................................................318

 Instrument Cluster Display Messages......................320

 Operation ......................................................................320

 AXLE LOCKER SYSTEM — POWER WAGON

MODELS ONLY (IF EQUIPPED)....................................320

 STABILIZER/SWAY BAR SYSTEM — POWER WAGON

ONLY ................................................................................322

 SAFE OFF-ROAD DRIVING — POWER WAGON

ONLY .................................................................................324

 Off-Road Driving Tips And Vehicle

Characteristics ............................................................324

 Driving In Snow, Mud And Sand .............................326

 Crossing Obstacles (Rocks And Other High

Points)............................................................................327

 Hill Climbing................................................................329

 Driving Through Water..............................................331

 Airing Down For Off-Road Driving .........................332

 Vehicle Recovery .........................................................333

 After Driving Off-Road...............................................336

 LIMITED-SLIP DIFFERENTIAL ....................................337

 WINCH USAGE — POWER WAGON ONLY

(IF EQUIPPED) .................................................................337

 Things To Know Before Using Your Winch............337

 Understanding The Features Of Your Winch .........339

 Winch Accessories ......................................................341

 Operating Your Winch ..............................................341

 Rigging Techniques .................................................... 352

 FUEL SAVER TECHNOLOGY — IF EQUIPPED ........354

 SPEED CONTROL ...........................................................354

 To Activate ...................................................................355

 To Set A Desired Speed ..............................................355

 To Vary The Speed Setting.........................................355

 To Accelerate For Passing .........................................356

 To Resume Speed ........................................................357

 To Deactivate................................................................357

 ADAPTIVE CRUISE CONTROL (ACC) —

IF EQUIPPED ..................................................................357

 Adaptive Cruise Control (ACC) Operation.............359

 Activating Adaptive Cruise Control (ACC)............ 360

 To Activate/Deactivate ..............................................360

 To Set A Desired ACC Speed.....................................361

 To Cancel ......................................................................362

 To Turn Off...................................................................362

 To Resume ....................................................................362

 To Vary The Speed Setting.........................................363

 Setting The Following Distance In ACC ..................364

 Overtake Aid ................................................................367

 ACC Operation At Stop..............................................367

 Adaptive Cruise Control (ACC) Menu.....................368

 Display Warnings And Maintenance .......................369

 Precautions While Driving With ACC .....................371

 General Information....................................................375

 Normal (Fixed Speed) Cruise Control Mode...........376

 PARKSENSE REAR PARK ASSIST —

IF EQUIPPED ...................................................................379

 ParkSense Sensors........................................................379

 ParkSense Warning Display.......................................380

 ParkSense Display .......................................................380

 Enabling And Disabling ParkSense ..........................385

 Service The ParkSense Rear Park Assist System.....385

 Cleaning The ParkSense System................................386

 ParkSense System Usage Precautions.......................386

 PARKSENSE FRONT AND REAR PARK ASSIST .....387

 ParkSense Sensors .......................................................388

 ParkSense Warning Display ......................................388

 ParkSense Display.......................................................389

 Enabling And Disabling Front And/Or Rear

ParkSense...................................................................... 394

 Service The ParkSense Front/Rear Park Assist

System ...........................................................................394

 Cleaning The ParkSense System ...............................395

 ParkSense System Usage Precautions ......................395

 PARKVIEW REAR BACK UP CAMERA .................397

 SURROUND VIEW CAMERA SYSTEM —

IF EQUIPPED ...................................................................401

 REFUELING THE VEHICLE — GAS ENGINE ..........408

 Loose Fuel Filler Cap Message .................................410

 VEHICLE LOADING ....................................................410

 Gross Vehicle Weight Rating (GVWR) ....................410

 Payload..........................................................................410

 Gross Axle Weight Rating (GAWR) .........................410

 Tire Size.........................................................................410

 Rim Size ........................................................................410

 Inflation Pressure.........................................................410

 Curb Weight.................................................................411

 Loading .........................................................................411

 TRAILER TOWING ........................................................411

 Common Towing Definitions ....................................412

 Trailer Hitch Type and Maximum Trailer

Weight ...........................................................................417

 Trailer Towing Weights (Maximum Trailer

Weight Ratings) .........................................................418

 Trailer And Tongue Weight .....................................418

 Towing Requirements ................................................418

 Towing Tips .................................................................426

 SNOWPLOW ....................................................................427

 2500/3500 Models Only..............................................427

 RECREATIONAL TOWING (BEHIND MOTORHOME,

ETC.) ...................................................................................430

 Towing This Vehicle Behind Another Vehicle ........430

 Recreational Towing — Two-Wheel Drive

Models...........................................................................431

 Recreational Towing — Four-Wheel Drive

Models...........................................................................432

 DRIVING TIPS...................................................................436

 Driving On Slippery Surfaces ...................................436

 Driving Through Water .............................................437

 Off-Road Driving Tips ..............................................438

IN CASE OF EMERGENCY

 HAZARD WARNING FLASHERS .............................440

 ASSIST AND SOS SYSTEM — IF EQUIPPED..............441

 BULB REPLACEMENT ...................................................446

 Replacement Bulbs .....................................................446

 Replacing Exterior Bulbs ............................................447

 FUSES..................................................................................457

 Power Distribution Center.........................................458

 JACKING AND TIRE CHANGING ..........................469

 Jack Location ................................................................470

 Removal Of Jack And Tools.......................................470

 Removing The Spare Tire...........................................473

 Preparations For Jacking ............................................476

 Jacking Instructions.....................................................477

 To Stow The Flat Or Spare ......................................483

 Reinstalling The Jack And Tools ...............................485

 Hub Caps/Wheel Covers — If Equipped .............. 487

 JUMP STARTING ............................................................488

 Preparations For Jump Start ......................................489

 Jump Starting Procedure............................................ 490

 MANUAL PARK RELEASE — 8–SPEED

TRANSMISSION...............................................................492

 IF YOUR ENGINE OVERHEATS ..................................493

 FREEING A STUCK VEHICLE ......................................494

 TOWING A DISABLED VEHICLE ...............................495

 Two-Wheel Drive Models ..........................................497

 Four-Wheel Drive Models..........................................497

 Emergency Tow Hooks — If Equipped....................498

 ENHANCED ACCIDENT RESPONSE

SYSTEM (EARS) ...............................................................498

 EVENT DATA RECORDER (EDR).................................498

SERVICING AND MAINTENANCE

 SCHEDULED SERVICING ............................................499

 Maintenance Plan ........................................................500

 Heavy Duty Use Of The Vehicle ...............................503

 ENGINE COMPARTMENT ..........................................504

 6.4L Engine ..................................................................504

 Checking Oil Level — Gas Engine ...........................505

 Adding Washer Fluid ................................................505

 Maintenance-Free Battery ..........................................506

 DEALER SERVICE ...........................................................506

 Engine Oil — Gas Engine ..........................................507

 Engine Oil Filter ......................................................... 509

 Engine Air Cleaner Filter .........................................509

 Air Conditioner Maintenance .................................511

 Accessory Drive Belt Inspection................................516

 Body Lubrication .......................................................517

 Windshield Wiper Blades .........................................517

 Exhaust System ...........................................................520

 Cooling System ...........................................................522

 Brake System ...............................................................527

 Automatic Transmission ............................................528

 Rear Axle And 4x4 Front Driving Axle Fluid

Level ..........................................................................529

 Transfer Case ...............................................................530

 HOISTING .........................................................................531

 TIRES ..................................................................................531

 Tire Safety Information ............................................531

 Tires — General Information ...................................541

 Tire Types .....................................................................547

 Spare Tires — If Equipped .....................................548

 Wheel And Wheel Trim Care ..................................551

 Tire Chains (Traction Devices) .................................552

 Tire Rotation Recommendations ..............................553

 DEPARTMENT OF TRANSPORTATION UNIFORM

TIRE QUALITY GRADES ...............................................555

 Treadwear.....................................................................556

 Traction Grades............................................................556

 Temperature Grades ...................................................556

 STORING THE VEHICLE .............................................557

 BODYWORK......................................................................557

 Protection From Atmospheric Agents ....................557

 Body And Underbody Maintenance.........................558

 Preserving The Bodywork..........................................558

 INTERIORS .......................................................................561

 Seats And Fabric Parts ................................................561

 Plastic And Coated Parts ............................................562

 Leather Parts.................................................................563

 Glass Surfaces ..............................................................563

TECHNICAL SPECIFICATIONS

 IDENTIFICATION DATA ............................................... 564

 Vehicle Identification Number .................................564

 BRAKE SYSTEM ...............................................................565

 Hydraulic Brake Assist — 2500/3500 Models Only

(Except Power Wagon) ...............................................565

 WHEEL AND TIRE TORQUE SPECIFICATIONS .....565

 Torque Specifications ................................................565

 FUEL REQUIREMENTS ..............................................567

 6.4L Engine ...................................................................567

 Reformulated Gasoline ..........................................568

 Materials Added To Fuel ..........................................568

 Gasoline/Oxygenate Blends ....................................568

 Do Not Use E-85 In Non-Flex Fuel Vehicles............569

 CNG And LP Fuel System Modifications................569

 MMT In Gasoline.........................................................569

 Fuel System Cautions..................................................570

 Carbon Monoxide Warnings ...................................570

 FLUID CAPACITIES ....................................................571

 FLUIDS AND LUBRICANTS .........................................572

 Engine ...........................................................................572

 Chassis ........................................................................574

MULTIMEDIA

 UCONNECT SYSTEMS ...................................................575

 DRAG & DROP MENU BAR .........................................575

 CYBERSECURITY ............................................................576

 UCONNECT SETTINGS .................................................578

 Uconnect 3 Settings .....................................................578

 Uconnect 4/4C/4C NAV Settings.............................597

 Uconnect 4C NAV With 12–inch Display

Settings ..........................................................................621

 STEERING WHEEL AUDIO CONTROLS —

IF EQUIPPED ...................................................................642

 Radio Operation...........................................................642

 Media Mode..................................................................642

 IPOD/USB/MP3 CONTROL — IF EQUIPPED ........643

 RADIO OPERATION AND MOBILE PHONES .........647

 Regulatory And Safety Information .........................648

 VOICE COMMANDS .....................................................649

 Introducing Uconnect .................................................649

 Get Started ....................................................................649

 Basic Voice Commands ..............................................650

 Radio .............................................................................652

 Media.............................................................................654

 Phone.............................................................................656

 Voice Text Reply — If Equipped...............................658

 Climate (4C/4C NAV)................................................660

 Navigation (4C NAV) .................................................661

 SiriusXM Guardian (4C/4C NAV) —

If Equipped...................................................................663

 Register (4C/4C NAV) ...............................................664

 Mobile App (4C/4C NAV).........................................664

 SiriusXM Travel Link (4C NAV)...............................665

 Siri Eyes Free — If Equipped ....................................666

 Using Do Not Disturb ................................................668

 Android Auto — If Equipped ...................................668

 Apple CarPlay — If Equipped ..................................670

 General Information....................................................671

 Additional Information ..............................................672

 CD/DVD DISC MAINTENANCE ................................672

CUSTOMER ASSISTANCE

 SUGGESTIONS FOR OBTAINING SERVICE FOR

YOUR VEHICLE ...............................................................673

 Prepare For The Appointment...................................673

 Prepare A List...............................................................673

 Be Reasonable With Requests ....................................673

 IF YOU NEED ASSISTANCE .........................................673

 FCA US LLC Customer Center..................................674

 FCA Canada Inc. Customer Center...........................674

 In Mexico Contact........................................................674

 Puerto Rico And U.S. Virgin Islands ........................674

 Customer Assistance For The Hearing Or Speech

Impaired (TDD/TTY) .................................................675

 Service Contract ..........................................................675

 WARRANTY INFORMATION.......................................676

 MOPAR PARTS.................................................................676

 REPORTING SAFETY DEFECTS ...................................676

 In The 50 United States And Washington, D.C.......676

 In Canada......................................................................677

 PUBLICATION ORDER FORMS ...................................677

INTRODUCTION

Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to

operate this vehicle correctly may result in loss of control or a collision. Refer to the “Driving Tips” in “Starting and Operating” for further information.

This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented by Warranty Information, and customer oriented documents. In the attached Warranty Booklet you will find a description of the services that FCA offers to its customers, the Warranty Certificate and the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help assure safe and enjoyable operation of your vehicle.

This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any content introduced throughout the Owner’s Information, that may or may not be applicable to your vehicle, will

14 INTRODUCTION

be identified with the wording “If Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized dealer.

If applicable, refer to the Owner’s Manual Supplement for related information.

NOTE:

After reviewing the Owner’s Information, it should be stored in the vehicle for convenient referencing, and remain with the vehicle when sold.

When it comes to service, remember that your authorized dealer knows your vehicle best, has factory-trained technicians and genuine MOPAR® parts, and cares about your satisfaction.

HOW TO USE THIS MANUAL

Essential Information

Consult the Table of Contents to determine which section contains the information you desire.

Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle's equipment.

The detailed index at the back of this Owner's Manual contains a complete listing of all subjects.

Symbols

Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this component. Refer to “Warning Lights and Messages” in “Getting To Know Your Instrument Panel” for further information on the symbols used in your vehicle.

INTRODUCTION 15

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision, bodily injury and/or death. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important information. Observe all Warnings and Cautions.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or special equipment installed by van conversion/camper manufacturers/body builders. U.S. residents refer to the Warranty Information book, Section 2.1.C. Canadian residents refer to the “What Is Not Covered” section of the Warranty Information book. Such equipment includes video monitors, VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and service on these items, contact the applicable manufacturer.

Operating instructions for the special equipment installed by the conversion/camper manufacturer should also be supplied with your vehicle. If these instructions are missing, please contact your authorized dealer for assistance in obtaining replacement documents from the applicable manufacturer.

For information on the Body Builder’s Guide refer to

www.rambodybuilder.com. This website contains dimen-

sional and technical specifications for your vehicle. It is intended for Second Stage Manufacturer's technical support. For service issues, contact your authorized dealer.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.

GETTING TO KNOW YOUR VEHICLE

VEHICLE USER GUIDE — IF EQUIPPED

Access your Owner’s Information right through your Uconnect 4C or 4C NAV touchscreen system — If Equipped.

To access the Vehicle User Guide on your Uconnect Touchscreen: Press the Uconnect Apps button. From there, press the Vehicle User Guide icon on your touchscreen. No Ucon- nect registration is required.

Uconnect 4C NAV With 8.4–inch Display Vehicle User

Guide Touchscreen Icon

NOTE:

Vehicle User Guide features are not available while the vehicle is moving. If you try to access while the vehicle is in motion, the system will display: Feature not available while the vehicle is in motion.

GETTING TO KNOW YOUR VEHICLE 17

Pre-Installed Features

Your User Guide — Updated in real-time

Available when and where

you need it Touchscreen convenience Customizable interface Maintenance schedules and

information

Multilingual

Comprehensive icon & symbol glossary

Once you launch your Vehicle User Guide, you will be able to explore your warranty information and radio manual when and where you need them. Your Uconnect system displays the Vehicle User Guide on your touchscreen radio to assist in better understanding your vehicle. There’s no app to download, no phone to connect and no external device needed for playback. Plus, it’s updated throughout the year, in real-time, so it never goes out of date.

Features/Benefits

• Pre-installed on your Uconnect touchscreen radio

• Enhanced search and browsing capability

• Robust NAV application — If Equipped

• Add selected topics to a fast-access Favorites category

• Icon and symbol glossary

• Warranty information

• Crucial driver information and assistance:

Operating Instructions Maintenance Schedules Warranty Information Emergency Procedures Fluid Level Standards 911 Contact and More

Tip: When viewing a topic, tap the star icon to add it to your Favorites, for easy access in the future.

18 GETTING TO KNOW YOUR VEHICLE

KEYS

Key Fob

Your vehicle uses a keyless ignition system. The ignition system consists of a key fob with Remote Keyless Entry (RKE) and a START/STOP push button ignition system. The Remote Keyless Entry system consists of a key fob and Keyless Enter-N-Go feature.

NOTE:

The key fob may not be found if it is located next to a mobile phone, laptop or other electronic device; these devices may block the key fob’s wireless signal.

The key fob allows you to lock or unlock all doors, tailgate, and the RamBox (if equipped) as well as activate the Panic Alarm from distances up to approximately 66 ft (20 m) using a handheld key fob. The key fob does not need to be pointed at the vehicle to activate the system.

Key Fob

1 — Emergency Key 2 — Unlock 3 — Lock 4 — Remote Start 5 — PANIC

NOTE:

• In the ON/RUN position, all key fob buttons will work until the vehicle reaches 3 mph (5 km/h).

• The key fob should not be placed next to the wireless charging pad (if equipped).

In case the ignition switch does not change with the push of a button, the key fob may have a low or fully depleted battery. A low key fob battery can be verified by referring to the instrument cluster, which will display directions to follow.

GETTING TO KNOW YOUR VEHICLE 19

In a situation where the battery is low or fully depleted, a back up method can be used to operate the ignition switch. Put the nose side of the key fob (side opposite of the Emergency Key) against the ENGINE START/STOP button and push to operate the ignition switch.

To Unlock The Doors And Tailgate

Push and release the unlock button on the key fob once to unlock the driver’s door. Push the unlock button twice within five seconds to unlock all doors, the tailgate and the RamBox (if equipped). The turn signal lights will flash to acknowledge the unlock signal. The illuminated entry system will also turn on.

NOTE:

The instrument cluster display or Uconnect Settings are setup for driver door first, otherwise this will unlock all doors.

To Lock The Doors And Tailgate

Push and release the lock button on the key fob to lock all doors, the tailgate, and the RamBox (if equipped). The turn signal lights will flash and the horn will chirp to acknowledge the signal.

Sound Horn With Remote Key Lock

This feature will cause the horn to chirp when the doors are locked with the key fob. This feature can be turned on or turned off.

NOTE:

Pushing the lock button on the key fob while you are in the vehicle will activate the vehicle security alarm system. Opening a door with the vehicle security alarm system activated will cause the alarm to sound. Push the unlock button to deactivate the vehicle security alarm system.

Refer to “Instrument Cluster Display” in “Getting To Know Your Instrument Panel” for further information.

Using The Panic Alarm

To turn the Panic Alarm feature on or off, push the Panic button on the key fob. When the Panic Alarm is activated, the turn signals will flash, the horn will pulse on and off, and the interior lights will turn on.

20 GETTING TO KNOW YOUR VEHICLE

The Panic Alarm will stay on for three minutes unless you turn it off by either pushing the Panic button a second time or drive the vehicle at a speed of 15 mph (24 km/h) or greater.

NOTE:

• The interior lights will turn off if you place the ignition in the ACC or ON/RUN position while the Panic Alarm is activated. However, the exterior lights and horn will remain on.

• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic Alarm due to the radio frequency noises emitted by the system.

Air Suspension (Remote Lowering Of The Vehicle) — If Equipped

For easy entry and loading, your vehicle can be lowered by pushing the key fob air suspension

lowering button two times. When key fob lowering is requested, the vehicle will send a series of chirps and flashes to alert the customer that the operation has begun and will continue these alerts until it successfully lowers.

The following conditions must be met for the vehicle to lower remotely:

• The vehicle must not already be in Entry/Exit (Park) ride height.

• The vehicle battery must be fully charged.

• All doors must be closed.

• The key fob must be out of the vehicle.

Canceling Remote Lowering

Vehicle lowering can be cancelled at anytime. When vehicle lowering is canceled, the vehicle will raise up to the next defined level and lock out the remote lowering feature until the ignition has been cycled ON/OFF.

To cancel vehicle lowering, push the key fob air suspension lowering button one time during the lowering process. When vehicle lowering is canceled, the horn will chirp two times and the turn signal lamps will flash four times. Once raising is completed, the horn will chirp one time.

NOTE:

Refer to “Air Suspension System” in “Starting And Operating” for further information.

GETTING TO KNOW YOUR VEHICLE 21

Replacing The Battery In The Key Fob With Remote Control

The replacement battery model is one CR2032 battery.

NOTE:

• Perchlorate Material — special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate for

further information.

• Do not touch the battery terminals that are on the back housing or the printed circuit board.

1. Remove the emergency key by pushing and holding the release button located on the side of the key fob while pulling the emergency key out with your other hand.

Emergency Key Release button

22 GETTING TO KNOW YOUR VEHICLE

2. Slightly remove the emergency key from the key fob, approximately 10 mm. The blade of the emergency key should just become visible.

Emergency Key

3. Holding the key fob with the button side facing down, use the emergency key to pry up the battery cover until the cover releases from the key fob housing.

Key Fob Back Cover Removal

4. Remove the battery by using the emergency key to pry the battery out of its housing.

Key Fob Battery Removal

NOTE:

When replacing the battery, ensure the + sign on the battery is facing upward. Avoid touching the new battery with your fingers. Skin oils may cause battery deterioration. If you touch a battery, clean it with rubbing alcohol.

5. Replace the battery by pushing the new battery down on an angle toward the top edge of the opening. Then, push down on the remainder of the battery to lock into place.

GETTING TO KNOW YOUR VEHICLE 23

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of the fob, and press the edges into the interlocking hinges until all edges snap together with no large visual gaps.

NOTE:

The key fob battery should only be replaced by qualified technicians. If the battery requires replacement, see an authorized dealer.

24 GETTING TO KNOW YOUR VEHICLE

Alternative Back Cover Removal Method:

The back cover of the key fob can also be removed by inserting the emergency key into the left or right side open slots, and twisting to pop off the cover.

Alternate Key Fob Back Cover Removal Method

NOTE:

The key fob battery should only be replaced by qualified technicians. If the battery requires replacement, see an authorized dealer.

Programming Additional Key Fobs

Programming the key fob may be performed by an authorized dealer.

NOTE:

Once a key fob is programmed to a vehicle, it cannot be repurposed and reprogrammed to another vehicle.

General Information

The following regulatory statement applies to all radio frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IGNITION SWITCH

Keyless Push Button Ignition

GETTING TO KNOW YOUR VEHICLE 25

This feature allows the driver to operate the ignition switch with the push of a button as long as the Remote Keyless Entry key fob is in the passenger compartment.

The Keyless Push Button Ignition has four operating positions; three of which are labeled and will illuminate when in position. The three positions are OFF, ACC, and ON/RUN. The fourth position is START, during start RUN will illuminate.

NOTE:

In case the ignition switch does not change with the push of a button, the key fob may have a low or dead battery. In this situation, a back up method can be used to operate the ignition switch. Put the nose side (side opposite of the emergency key) of the key fob against the ENGINE START/STOP button, with your foot applied on the brake pedal, and push to operate the ignition switch.

Keyless Push Button Ignition

1 — OFF 2 — ACC (Accessory) 3 — ON/RUN

The push button ignition can be placed in the following modes:

OFF

• The engine is stopped.

• Some electrical devices (e.g. Central locking, alarm, etc.)

are still available.

26 GETTING TO KNOW YOUR VEHICLE

ACC

• Engine is not started.

• Some electrical devices are available.

RUN

• Driving position.

• All the electrical devices are available.

START

• The engine will start.

WARNING!

• When exiting the vehicle, always remove the key fob from the vehicle and lock your vehicle.

• Never leave children alone in a vehicle, or with access to an unlocked vehicle.

• Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the gear selector.

(Continued)

WARNING! (Continued)

• Do not leave the key fob in or near the vehicle, or in a location accessible to children, and do not leave the ignition of a vehicle equipped with Keyless Enter-N-Go in the ON/RUN mode. A child could operate power windows, other controls, or move the vehicle.

• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause serious injury or death.

CAUTION!

An unlocked vehicle is an invitation for thieves. Always remove key fob from the vehicle and lock all doors when leaving the vehicle unattended.

The engine only runs in the ON/RUN ignition position or from a remote start request.

GETTING TO KNOW YOUR VEHICLE 27

REMOTE START — IF EQUIPPED

How To Use Remote Start

Back Up Starting Method

NOTE:

The key fob may not be able to be detected by the vehicle keyless-go system if it is located next to a mobile phone, laptop or other electronic device; these devices may block the key fob’s wireless signal and prevent the keyless-go system from starting the vehicle.

NOTE:

Refer to "Starting The Engine," in "Starting And Operating" for further information.

All of the following conditions must be met before the engine will remote start:

• Gear selector in PARK

• Doors closed

• Hood closed

• HAZARD switch off

• BRAKE switch inactive (brake pedal not pushed)

• Battery at an acceptable charge level

• PANIC button not pushed

• Fuel meets minimum requirement

• System not disabled from previous remote start event

• Vehicle security alarm not active

WARNING!

• Do not start or run an engine in a closed garage or confined area. Exhaust gas contains Carbon Monoxide (CO) which is odorless and colorless. Carbon Monoxide is poisonous and can cause serious injury or death when inhaled.

(Continued)

28 GETTING TO KNOW YOUR VEHICLE

WARNING! (Continued)

• Keep key fobs away from children. Operation of the Remote Start System, windows, door locks or other controls could cause serious injury or death.

Remote Start Abort Message

The following messages will display in the instrument cluster display if the vehicle fails to remote start or exits remote start prematurely:

• Remote Start Cancelled — Door Open

• Remote Start Cancelled — Hood Open

• Remote Start Cancelled — Fuel Low

• Remote Start Cancelled — System Fault

• Remote Start Disabled — Start Vehicle to Reset

The instrument cluster display message stays active until the ignition is turned to the ON/RUN position.

To Enter Remote Start Mode

Push and release the Remote Start button on the key fob twice within five seconds. The parking lights

will flash, vehicle doors will lock, and the horn will chirp twice (if programmed). Once the vehicle has started, the engine will run for 15 minutes.

NOTE:

• If your power door locks were unlocked, Remote Start will

automatically lock the doors.

• If an engine fault is present or fuel level is low, the vehicle

will start and then shut down in 10 seconds.

• The park lamps will turn on and remain on during Remote

Start mode.

• For security, power window and power sunroof operation

(if equipped) are disabled when the vehicle is in the Remote Start mode.

• The engine can be started two consecutive times (two

15-minute cycles) with the key fob. However, the ignition must be placed in the ON/RUN position before you can repeat the start sequence for a third cycle.

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