Ram 200-FX Service Manual

4.8 (6)

200-Fx

Frozen Fry Dispenser

Equipment Manual

English

Manufactured By

Automated Equipment LLC

5140 Moundview Drive

Red Wing, MN 55066 U.S.A.

For Warranty Service & Technical Support, call:

US & Canada support call:	1 (800) 248-2724
International support call:	1 (651) 385-2273
Sales Fax:	1 (651) 385-2166
Service Fax:	1 (651) 385-2172
http://www.autoequipllc.com
Business Hours:
Monday – Friday: 8:00 AM to 5:00 PM CST
(excluding. holidays)
After hours, your call will be handled by a voice mail
paging service. The on call technician will be paged and
will return your call
Introduction	Table of Contents	1
Introduction		1
Unpacking & Installation ........................................................................................................................		1
Intended Use ...........................................................................................................................................		1
Specifications..........................................................................................................................................		1
Warranty ..................................................................................................................................................		2
Service Information ................................................................................................................................		3
Equipment Safety....................................................................................................................................		4
Dispenser Assembly...............................................................................................................................		6
Disassembly, Defrost & Cleaning..........................................................................................................		9
Dispenser Startup .................................................................................................................................		10
Operation ...............................................................................................................................................		11
Daily Opening and Closing ..................................................................................................................		12
User Functions Menu Structure ..........................................................................................................		15
Configuration (Config) Functions Menu Structure ............................................................................		16
Service Functions Menu Structure......................................................................................................		17
Error Detection......................................................................................................................................		21
Troubleshooting....................................................................................................................................		22
Calibrations and Adjustments .............................................................................................................		24
Part Identification..................................................................................................................................		27
Refrigeration System............................................................................................................................		35
Disposal of Equipment .........................................................................................................................		39
Electrical Diagram.................................................................................................................................		40
Copyright © 2013 Automated Equipment LLC All rights reserved.		Published 8/13

The information in this manual is subject to change without notice.

IN NO EVENT WILL AUTOMATED EQUIPMENT LLC BE LIABLE FOR TECHNICAL OR EDITORIAL OMISSIONS MADE HEREIN, NOR FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE,

OR USE OF THIS MATERIAL.

Product names mentioned herein are for identification purposes only, and may be trademarks and/or registered trademarks of their respective companies.

RAM™ 200-Fx Frozen Fry Dispenser

Introduction

This manual contains important information on the proper installation, operation, and care of the RAM 200-Fx Frozen Fry Dispenser. Following the instructions and procedures in this document will ensure that your dispenser provides years of reliable service. If any problems with the dispenser arise, this manual will also provide troubleshooting tips and service information.

Unpacking & Installation

Remove all packing material from Dispenser. Open Cabinet Door. Disassemble, clean, sanitize and dry the Hopper and Accumulator assemblies. Clean, sanitize and dry Fry Baskets. (see pages 6-9 for assembly, disassembly & cleaning). Reassemble all components (see pages 10-12 for startup and operation).

The equipment must be installed by qualified personnel, in accordance with the manufacturer’s instructions. Local electrical installation and safety regulations must be observed. Before installing check that voltage and frequency on the data plate match the electrical supply.

Intended Use

The Frozen Fry Dispenser must only be used for the temporary frozen storage and dispensing of non-meat based food products at commercial restaurants and similar locations. Any other use would be deemed as inappropriate. The dispenser is designed for installation and use indoors, in a restaurant environment protected from weather, excessive heat, excessive humidity and salt air.

HAZARD COMMUNICATION STANDARD:

Hazard Communication Standard (HCS) Procedures in this manual may include the use of chemical products. These chemical products will be highlighted with boldface letters followed by the abbreviation (HCS) in the text of the procedure. See the HCS Manual for the appropriate Material Safety Data Sheets (MSDS).

FCC STATEMENT

WARNING: This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications.

EMC STATEMENT

This equipment meets EMC directives: - EN 55014-1:2006 + A1:2009

- EN55014-2:1997 + A1:2001 +

A2:2008-Category II

Specifications

Electrical Requirements:

Domestic:

•120 Volts AC., 60 Hertz, 8 Amps, 1Φ International

•220 - 240 Volts AC., 50 Hertz, 4.6 Amps, 1Φ

Internal Circuit Breaker: 15 Amps

Dimensions:

•22" wide, 32.5" deep, 76.8" high (580mm x 686mm x 1511mm)

Minimum Operating Clearance Shall be:

•1” (2.6 cm) clearance on each side

•2” (5 cm) clearance at the back

•Open to ceiling, minimum 24” (60 cm)

Weight: 300 lbs (136 kg)

Hopper Capacity:

•42 lbs (19.1 kg), weight may vary with product.

Operating Temperature:

•5°F to 0°F (-15°C to -18°C) (Recommended Ambient Operating Temperature of 75°F (24°C))

•Climate Class= N

Refrigeration:

•R-404A: (12.5 oz) (354 g)

Maximum Operating Altitude & Safe Tilt:

•Maximum Altitude: 7000 ft (2,134 meters), Maximum Tilt = 10 degrees

Insulation Blowing Gas:

•Methyl formate

Noise Emissions: < 70 dB (A)

Serial Number: The information on the serial number identification label is as follows:

Example: s/n 20FR1303B00103

20F = Model	03 = Month
R = Manu. Facility	B = Revision Level
13 = Year	00103 = Sequence #

RAM™ 200-Fx Frozen Fry Dispenser

Warranty

The terms "we", “us”, “our” or “factory” hereinafter refer to Automated Equipment LLC. We warrant the purchased product to be free from manufacturing defects in material and workmanship under normal use and conditions for the period and component specified below. Warranty is part only unless otherwise specified.

Components Covered	Term
Electronic Circuit Board Assemblies	See Serial # / Warranty Label
Electrical and Mechanical Moving Parts	See Serial # / Warranty Label
Structural frame work or enclosures	See Serial # / Warranty Label
Refrigeration Compressor Extended Warranty	See Serial # / Warranty Label
Crew removable components:	(no labor, part only)
Baskets	90 days
Basket Rack and Guide	90 days
Drip Tray	90 days
Power Cord	90 days
Hopper, Fry Diverter & Drum	90 days
Flap Door	90 days
Accumulator Housing	90 days

The Warranty period commences on the date of shipment of the RAM 200-Fx Frozen Fry Dispenser (hereinafter “Product”) from our manufacturing facility.

EXCEPT AS OTHERWISE PROVIDED HEREIN WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

We shall not be liable for any direct, indirect, consequential damages (including damages for loss of business profits, business interruption, loss of business information and the like) arising out of the use of or inability to use the Product.

THIS WARRANTY IS VOID IF THE PRODUCT IS NOT FUNCTIONING CORRECTLY DUE TO ABUSE OR NEGLECT BY THE PURCHASER, ITS EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES EITHER BY BREAKING, BENDING, MISUSE, ABUSE, DROPPING, ALTERATION, IMPROPER MAINTENANCE OR ANY OTHER FORM OF NEGLECT OR IMPROPER USAGE. THIS WARRANTY DOES NOT COVER DAMAGE TO THE PRODUCT CAUSED BY NATURAL CAUSES SUCH AS LIGHTNING, ELECTRICAL CURRENT FLUCTUATIONS, FLOOD, FIRE, TORNADOES, OR OTHER ACTS OF GOD. WE WILL INVOICE PURCHASER FOR REPAIRS MADE NECESSARY BY THE HEREIN LISTED CAUSES.

This warranty is governed by the substantive laws of Minnesota, U.S.A., without giving effect to the conflict of law provisions.

This warranty is non-transferable and applies only to the original Purchaser.

2	Copyright © 2013 Automated Equipment LLC All rights reserved. Published 8/13

RAM™ 200-Fx Frozen Fry Dispenser

Service Information

Warranty Service

Warranty service must be initiated by calling our Technical Support Hotline at 1-800-248-2724 (U.S./Canada) or 651-385-2273 to establish all warranty requests.

Our Technical Support personnel will determine the cause of failure and provide appropriate resolution. Any required replacement parts will be provided by us or by an authorized Service Support Center/Parts Distributor.

Our Technical Support personnel will make all reasonable efforts to perform such repairs during normal business hours, and will not be responsible for any after-hours or holiday charges.

Non-Warranty Service

Service is normally conducted by customer appointed personnel, or by contracting a local service agent. The service person must be licensed in refrigeration to troubleshoot, open, or repair refrigeration and related systems.

Service fees are in accordance with industry standards.

Replacement parts are available through local Service Support Center/Parts Distributors or direct from us by calling 1-800-248-2724 (U.S./Canada) or 651-385-2273 in the event a local distributor is not available.

Our Technical Support Hot Line is available for telephone assistance providing product technical support, parts and parts information, and service agent referral.

Contact our Technical Support Hotline at 1-800-248-2724 (U.S./Canada) or 651-385-2273.

Record the following information for your records:

Date of Installation

Service Agency Telephone

Serial Number

When repairing this unit, use only replacement parts supplied by us, or supplied by our Factory Authorized Parts Distributor. Use of replacement parts other than those supplied by us or by our Factory Authorized Parts Distributor will void the warranty.

All shipping charges are F.O.B. factory, and are subject to change without notice. Prices will be those in effect at the time of shipment.

Automated Equipment LLC. reserves the right to make suitable substitutions in materials, depending upon their availability.

Warning!

Only personnel qualified, trained and licensed in refrigeration, may diagnose or repair the refrigeration systems on this equipment.

Service functions described in this manual could cause irreversible damage to the equipment and/or injury to personnel if performed improperly.

If the power cord is damaged, it must be replaced by the manufacturer, or its service agent, or a similarly qualified person in order to avoid a hazard

RAM™ 200-Fx Frozen Fry Dispenser

Equipment Safety

•Turn the Power Switch off and disconnect the Dispenser Power Cord from the wall outlet before cleaning, moving or servicing the Dispenser.

•Inspect the Dispenser on a regular basis to identify potential problems before they occur.

•Keep the Dispenser clean.

•Keep hands away from the Accumulator Doors and Dispenser Drum while the Dispenser is operating. Disconnect power before clearing blocked Accumulator Doors or Dispenser Drum.

•Fry Baskets may be hot. Pick them up by the handles only.

•Do NOT roll the Dispenser to the back sink for cleaning, this will cause unnecessary wear on the Dispenser.

•If the Power Cord is damaged it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

•Use only the Power Cord that came with the Dispenser. Do NOT use an extension cord.

•Do NOT modify the Power Cord

•In a safety emergency, immediately disconnect the Dispenser Power Cord from the wall outlet.

•Do NOT obstruct access to the wall outlet or place pressure on the Power Cord.

•Only trained and/or qualified personnel should service the electrical system.

•DO NOT SPRAY THE DISPENSER WITH LIQUID OR SOLVENTS.

It is not sealed against jetting fluids and contamination may get into sensitive components. Spraying the dispenser may void the warranty.

•Use caution when handling heavy parts such as back and top panels.

•Always reinstall service panels when maintenance is complete.

•Do NOT drill or otherwise puncture cabinet walls or top.

•Keep unit upright at all times.

•Keep ventilation openings in the appliance enclosure, particularly in the bottom back panel, clear of obstruction.

•Do NOT use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. Do NOT drill or otherwise puncture cabinet walls or top.

•Do NOT damage the refrigerant circuit.

•Do NOT use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

•Do NOT store explosive substances such as aerosol cans with a flammable propellant in this appliance.

•This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

4	Copyright © 2013 Automated Equipment LLC All rights reserved. Published 8/13

RAM™ 200-Fx Frozen Fry Dispenser

Equipment Safety Cont.

Label is located on the rear access panel and applies to the drum motor and accumulator assemblies within the enclosure. (A different label may be present on US models.)

CAUTION, MOVING PARTS.

DO NOT OPERATE WITH PANEL REMOVED

Label is located on Rear Access Panel and near Power Cord inlet.

CAUTION, RISK OF ELECTRIC SHOCK.

INDICATES HAZARDOUS VOLTAGE WITHIN

DISCONNECT POWER BEFORE SERVICING UNIT.

Label is located on the Rear Access Panel and applies to the cabinet insulation.

CAUTION, RISK OF FIRE

KEEP OPEN FLAME FROM EXPOSED INSULATION WHEN SERVICING

RAM™ 200-Fx Frozen Fry Dispenser

Dispenser Assembly

Note: Before assembling the Dispenser it is recommended that all parts be cleaned, sanitized, dry, and handled in a sanitary manner. Refer to the Cleaning Procedures (page 9) for more Information.

Fry Guide

Install the Fry Guide under the cabinet outlet, sliding it onto the mounting rails.

Flap Door

Pivot Block

Accumulator Housing

Open the cabinet door. Install the Flap Door by slipping it under the Accumulator Doors so the green arrows are visible from inside the cabinet. Seat the Flap Door Pivot Pin into the plastic Pivot Blocks, as shown above. Install the Accumulator Housing on the Accumulator Doors

6	Copyright © 2013 Automated Equipment LLC All rights reserved. Published 8/13

RAM™ 200-Fx Frozen Fry Dispenser

Dispenser Assembly Cont.

Drum

Fry Diverter

Hopper Assembly

Install the Drum into the Hopper making sure the square opening in the drum is pointed toward the rear of the Hopper. Install the Fry Diverter in the Hopper by sliding the Fry Diverter tabs into the slots located on the inside Hopper wall. Install the hopper assembly into the cabinet by sliding them onto the hopper supports. DO NOT force the drum on to the shaft. Rotate the drum in the hopper until the square opening meshes with the drum motor shaft, then slide the hopper assembly backward until it drops into place.

Storage Guide

Basket Rack

Drip Tray

Once the Accumulator Housing and Hopper Assembly are in place, place the Storage Guide alongside the Hopper Assembly and close the Cabinet Door. Assemble Basket Rack and Drip Tray in the dispensing area.

RAM™ 200-Fx Frozen Fry Dispenser

Using the Hash-brown Rack

The RAM 200-Fx cabinet can be used to store frozen hash-browns while serving breakfast. To use the cabinet for hash-brown storage, properly assemble the dispenser (pages 6-7), then install the hashbrown rack accessory as shown in the diagram below. The rack will serve as a shelf inside the refrigerated cabinet for hash-brown storage.

Note: The hash-brown rack should be removed during fry dispensing.

Caution: Do not store hash-browns on the drum below the rack, this can damage the dispenser.

Insert the four rods of the hash-brown rack into the holes in the side of the hopper then lower the rack onto the fry diverter.

Hash-brown rack

PN: 295846 (shown with Hopper p/n 295696)

Using the Storage Guide

The RAM 200-Fx comes with a storage guide which can be used to aid storage inside the cabinet. To use the Storage Guide, properly assemble the dispenser (pages 6-7), then install the Storage Guide as shown below. An extra bag of fries or other frozen products may be placed in the storage guide. This allows for extra storage inside the cabinet while not interfering with the operation of the dispenser.

Caution: Do not store items inside the cabinet without using the Storage Guide.

Storage

Guide

PN: 295942

8	Copyright © 2013 Automated Equipment LLC All rights reserved. Published 8/13

RAM™ 200-Fx Frozen Fry Dispenser

Disassembly, Defrost & Cleaning

IMPORTANT! These cleaning instructions are intended as a guide. Refer to your local, state, and federal regulations for any additional instructions and for cleaning frequency requirements.

Remove all Baskets from the dispense area. Open the Cabinet Door and remove the Hopper Assembly by lifting the front of the Hopper up slightly and pulling forward on assembly.

Remove any unused product from the Hopper and Accumulator Housing by emptying the product into an approved storage container. Place the storage container immediately into a freezer to maintain frozen product.

Defrost

Because the dispenser employs a cold wall design, it will be necessary to manually defrost the cabinet daily. After removing the product, using the On/Off Switch turn the power OFF and unplug the dispenser power cord. Open the Cabinet Door and allow 1 hour to defrost.

Caution: Never use a sharp object to remove frost build-up. Never drill or otherwise puncture cabinet walls or top.

Lift and remove the Storage Guide

Lift and remove the Hopper Assembly and Accumulator Housing.

Take the removable components from the Dispenser to the washing area. Wash them with a hot solution of detergent and water. Rinse each component with clear water and sanitize (wash/rinse/sanitize) (HCS). Allow components to air dry,.

NOTE: The removable components are NOT dishwasher safe.

Move the Dispenser out from the wall to clean behind and underneath it.

Do NOT roll the dispenser to the back sink for cleaning, this will cause unnecessary wear on the dispenser.

Once the cabinet is free of frost, wipe down the internal and external cabinet with a hot solution of detergent and water. Rinse with clear water and repeat wipe down with sanitizing solution (HCS) and allow to air dry.

Warning: Do not spray the Dispenser with Liquid or Solvents. The Dispenser does not provide a water tight seal. Contaminants and moisture may get into sensitive components.

Dry all components and reassemble the Dispenser (page 6-7). Move Dispenser back into place.

Lift and remove Flap door assembly.

Lift the front of the Fry Guide and pull out to remove.

Remove Basket Guide assembly from the Dispenser by lifting up on the front of the guide then tilt and pull outward. Remove Drip Tray by lifting, tilting and sliding outward.

Notice: The dispenser must be accessible from all sides for routine cleaning and maintenance. A minimum of 1” (26 mm) clearance on both sides and 2” (50 mm) behind the dispenser is recommended.

RAM™ 200-Fx Frozen Fry Dispenser

Dispenser Startup

When the dispenser is in place, lock both front casters. Make sure Power Switch, located on the right side of the dispenser is turned off. Assemble the Dispenser (Pages 6-7). Plug the Power Cord into an approved outlet and turn the Dispenser on.

Note: Turn Dispenser on a minimum of 90 minutes (depending on ambient temperature conditions) before loading frozen product into the Dispenser. Once the temperature display has dropped to 10°F (-12°C) load frozen product into Dispenser and use the Dispenser.

	Menu Button
	Refrigeration	Cabinet
	Refrigeration	Temperature
	Status	Temperature
	Status
	Load Size	Weighing
	Load Size	System Status
	Selection	System Status
	Selection
	Display	Up and Down
		Buttons
	OK Button	Load Size
		Load Size
		Indicator Lights
		Basket Loads Size
		Buttons

Small load

Medium load

Large load

The Operator Panel consists of two groups of controls: the Hopper controls and System controls with Data Display. It is used to make basket load size selections and to access controller functions. On power up, the display will very briefly show the Software Name, Software Version, Copyright Notice, and then the Main Screen.

The Main Screen will appear as shown above. The display shows:

•Current refrigeration status

Waiting – Refrigeration system in short cycle delay

Cooling – In initial cool down stage

RAM 200-F – in normal refrigeration cycle

Open – Cabinet door is not closed

•Current cabinet temperature ( after temperature indicates compressor is on in normal cycle)

•Current basket load size selection (Select Size - if no selection has been made)

•Current weighing system status

Filling – Drum is turning to place fries on the accumulator doors

Empty – Insufficient weight on accumulator doors after filling cycle, hopper is empty. Ready – Fries are waiting to be dispensed, place basket in fill position to dispense.

10	Copyright © 2013 Automated Equipment LLC All rights reserved. Published 8/13

RAM™ 200-Fx Frozen Fry Dispenser

Operation

Note: This machine is to be used only for dispensing frozen fries or other approved product. Any other use may cause injury to personnel or damage to the machine.

The Frozen Fry Dispenser is intended to maintain and dispense frozen fries on demand eliminating the need for staging full baskets of fries. Dispensing and cooking fries direct from the freezer results in improved fry quality, consistency and yield.

Do not stage full baskets of fries on the bottom tray. The lower tray area should be used for empty fry basket storage only.

Loading the Hopper
Note: To achieve optimum fry yield and the		For each bag or box of fries:
most consistent basket loads, it is important		1.	Remove the bag of fries from the case. Be
to use the following technique for loading		1.	Remove the bag of fries from the case. Be
frozen fries into the Hopper.			careful not to crush the fries.
The dispenser hopper holds 42 lbs (19.1 kg)		2.	Open the top of the bag or box completely.
Hopper capacity may vary depending on the			(A partially open bag may retain fries.)
product.		3.	Hold the opened end of the bag closed with
			your hand and lay it in the Hopper with the
Warning: Pinch Hazard.	Personnel should		opening toward the side opposite of the
Warning: Pinch Hazard.	Personnel should		Diverter.
take care not to place hands or fingers near		4.	Release the opened end of the bag or box.
the Drum inside the Hopper while this		4.	Release the opened end of the bag or box.
machine is in operation.	Hands or fingers	5.	Empty the bag into the Hopper by pulling it
could be pinched between the Drum and the			evenly toward the diverter. When adding
Hopper as the Drum turns.			multiple bags of fries, alternate the
			placement of the bag in the Hopper
Note: Do NOT shake or drop fries from the			opposite of the previous bag. The second
Note: Do NOT shake or drop fries from the			bag of fries should be emptied into the
bag or box into the Hopper, this will result in			bag of fries should be emptied into the
bag or box into the Hopper, this will result in			Hopper with the opening toward the
unnecessary fry breakage.			Hopper with the opening toward the
unnecessary fry breakage.			Diverter, and pulling it evenly toward the
			Hopper wall opposite the Diverter.
		6.	This crisscross loading method assures an
			even distribution of fry lengths in the Hopper
			and the Baskets.

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