RAM 1500 2020 Owner's Manual
RAM 1500
2020 OWNER’S MANUAL
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or
make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
TABLE OF CONTENTS
1 INTRODUCTION............................................................................................................................ 10
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................12
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .......................................................110
4 SAFETY .........................................................................................................................................146
5 STARTING AND OPERATING ............................................................................................... 212
6 IN CASE OF EMERGENCY ....................................................................................................324
7 SERVICING AND MAINTENANCE ......................................................................................363
8 TECHNICAL SPECIFICATIONS ............................................................................................424
9 MULTIMEDIA ............................................................................................................................. 440
10 CUSTOMER ASSISTANCE ...................................................................................................... 515
11 INDEX ..............................................................................................................................................519
1
2
3
4
5
6
7
8
9
10
11
2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information ..................................11
Symbols ........................................................11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS..........................11
VEHICLE MODIFICATIONS/ALTERATIONS.........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................19
Keyless Push Button Ignition ......................19
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ...........................20
Remote Start Abort Message...................... 21
To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without
Driving The Vehicle .....................................21
To Exit Remote Start Mode And Drive
The Vehicle................................................... 21
Remote Start Comfort Systems —
If Equipped ...................................................22
General Information ....................................22
REMOTE START — IF EQUIPPED (DIESEL) ........23
How To Use Remote Start ...........................23
SENTRY KEY.......................................................... 23
Key Programming ....................................... 24
Replacement Keys....................................... 24
General Information .................................... 24
VEHICLE SECURITY ALARM ................................ 25
To Arm The System...................................... 25
To Disarm The System ................................26
Rearming Of The System............................. 26
Security System Manual Override .............. 26
DOORS .................................................................. 26
Manual Door Locks...................................... 26
Power Door Locks — If Equipped ...............27
Power Side Steps — If Equipped ................ 28
Keyless Enter-N-Go — Passive Entry .......... 28
Automatic Door Locks — If Equipped .........30
Child-Protection Door Lock ........................31
DRIVER MEMORY SETTINGS — IF EQUIPPED... 31
Programming The Memory Feature............ 32
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory ...........................32
Memory Position Recall............................... 33
SEATS ....................................................................33
Manual Front Seat Adjustment................... 33
Manual Rear Seat Adjustment ...................35
Power Front Seat Adjustment —
If Equipped .................................................. 35
Heated Seats — If Equipped ....................... 37
Ventilated Seats — If Equipped................... 39
Plastic Grocery Bag Retainers ................... 39
HEAD RESTRAINTS...............................................40
Front Head Restraints................................. 40
Rear Head Restraints.................................. 41
STEERING WHEEL ...............................................42
Tilt/Telescoping Steering Column .............. 42
Heated Steering Wheel — If Equipped ...... 42
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED..........................................................43
MIRRORS ..............................................................44
Inside Day/Night Mirror — If Equipped ...... 44
Automatic Dimming Mirror —
If Equipped .................................................. 44
Outside Mirrors ........................................... 45
Driver's Outside Automatic Dimming
Mirror — If Equipped.................................... 45
Power Mirrors — If Equipped ...................... 45
Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped .................... 46
Trailer Towing Mirrors — If Equipped ......... 47
Heated Mirrors — If Equipped..................... 47
Tilt Side Mirrors In Reverse —
If Equipped................................................... 48
Illuminated Vanity Mirror — If Equipped..... 48
3
EXTERIOR LIGHTS.................................................49
Headlight Switch .........................................49
Daytime Running Lights (DRLs) —
If Equipped ...................................................49
Multifunction Lever ..................................... 49
High/Low Beam Switch ...............................50
Automatic High Beam Headlamp
Control — If Equipped .................................50
Flash-To-Pass ...............................................51
Automatic Headlights — If Equipped .........51
Parking Lights And Panel Lights ................. 51
Headlights On With Wipers (Available
With Automatic Headlights Only) ................51
Headlight Delay............................................ 51
Lights-On Reminder..................................... 51
Front Fog Lights — If Equipped ..................52
Turn Signals .................................................52
Lane Change Assist — If Equipped .............52
Cargo Light With Bed Lights —
If Equipped ...................................................52
Battery Saver................................................53
INTERIOR LIGHTS ................................................53
Courtesy Lights ............................................53
Illuminated Entry ......................................... 55
WINDSHIELD WIPERS AND WASHERS.............55
Windshield Wipers ....................................... 55
Rain Sensing Wipers — If Equipped............ 56
CLIMATE CONTROLS ........................................... 57
Manual Climate Control Overview .............. 57
Automatic Climate Control Overview.......... 60
Climate Control Functions........................... 66
Automatic Temperature Control (ATC) —
If Equipped................................................... 66
Operating Tips ............................................. 67
WINDOWS ............................................................ 68
Power Windows............................................ 68
Wind Buffeting ............................................ 70
POWER SUNROOF — IF EQUIPPED.................... 71
Single Pane Power Sunroof —
If Equipped................................................... 71
Dual Pane Power Sunroof — If Equipped ... 73
HOOD ..................................................................... 76
To Open The Hood ......................................76
To Close The Hood....................................... 76
TAILGATE............................................................... 76
Opening ........................................................76
Closing.......................................................... 77
Multifunction Tailgate — If Equipped.......... 77
GARAGE DOOR OPENER — IF EQUIPPED ........ 78
Before You Begin Programming
HomeLink®.................................................. 79
Canadian/Gate Operator Programming..... 81
Using HomeLink®........................................ 82
Security......................................................... 82
Troubleshooting Tips...................................82
General Information .................................... 83
INTERNAL EQUIPMENT ........................................83
Storage......................................................... 83
Cupholders .................................................. 89
Electrical Power Outlets .............................. 90
Power Inverter — If Equipped ..................... 92
Wireless Charging Pad — If Equipped ....... 94
Overhead Sunglass Storage ....................... 94
PICKUP BOX .........................................................95
RAMBOX — IF EQUIPPED ....................................96
RamBox Integrated Box Side Storage
Bins............................................................... 96
RamBox Safety Warning ............................. 97
Bed Divider — If Equipped........................... 98
Bed Rail Tie-Down System —
If Equipped ................................................100
SLIDE-IN CAMPERS .......................................... 102
Camper Applications ................................. 102
EASY-OFF TAILGATE ......................................... 102
Tailgate Removal ......................................102
Locking Tailgate......................................... 104
TRI-FOLD TONNEAU COVER — IF EQUIPPED..105
Tri-Fold Tonneau Cover Removal..............105
Tri-Fold Tonneau Cover Installation..........107
Tri-Fold Tonneau Cover Cleaning..............109
4
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GASOLINE ...........................................................110
Base / Midline Instrument Cluster
Descriptions ...............................................111
PREMIUM INSTRUMENT CLUSTER —
GASOLINE ...........................................................113
Premium Instrument Cluster
Descriptions ...............................................114
BASE / MIDLINE INSTRUMENT CLUSTER —
DIESEL................................................................. 115
Instrument Cluster Descriptions...............116
PREMIUM INSTRUMENT CLUSTER —
DIESEL................................................................. 118
Instrument Cluster Descriptions ..............119
INSTRUMENT CLUSTER DISPLAY....................120
Instrument Cluster Display Controls.........120
Oil Life Reset..............................................121
Display Menu Items...................................122
Diesel Particulate Filter (DPF)
Messages ..................................................127
Displays ......................................................128
Diesel Exhaust Fluid (DEF) Warning
Messages ...................................................128
Diesel Exhaust Fluid (DEF) Fault
Warning Messages ....................................129
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ...............................130
WARNING LIGHTS AND MESSAGES................131
Red Warning Lights ...................................131
Yellow Warning Lights ...............................135
Yellow Indicator Lights ..............................139
Green Indicator Lights...............................141
White Indicator Lights ...............................142
Blue Indicator Lights..................................143
ONBOARD DIAGNOSTIC SYSTEM — OBD II ....143
Onboard Diagnostic System
(OBD II) Cybersecurity................................144
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.........................................................144
SAFETY
SAFETY FEATURES.............................................146
Anti-Lock Brake System (ABS) .................146
Electronic Brake Control (EBC) System ...147
AUXILIARY DRIVING SYSTEMS.........................156
Blind Spot Monitoring (BSM) —
If Equipped ................................................156
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................162
Tire Pressure Monitoring
System (TPMS) ..........................................166
OCCUPANT RESTRAINT SYSTEMS ................. 171
Occupant Restraint Systems Features ...171
Important Safety Precautions...................172
Seat Belt Systems ....................................172
Supplemental Restraint
Systems (SRS) ...........................................179
Child Restraints ......................................... 193
Transporting Pets ..................................... 208
SAFETY TIPS ...................................................... 208
Transporting Passengers ..........................208
Exhaust Gas...............................................209
Safety Checks You Should Make Inside
The Vehicle ................................................209
Periodic Safety Checks You Should Make
Outside The Vehicle...................................211
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE
ENGINES ............................................................212
Automatic Transmission............................212
Tip Start Feature ....................................... 212
Keyless Enter-N-Go — Ignition...................212
Normal Starting Using ENGINE
START/STOP Button .................................213
Cold Weather Operation
(Below –22°F Or −30°C) .........................216
After Starting.............................................. 216
5
STARTING THE ENGINE — DIESEL ENGINE..... 216
Automatic Transmission............................217
Keyless Enter-N-Go — Ignition ..................217
Normal Starting Using ENGINE
START/STOP Button .................................217
Extreme Cold Weather...............................220
Starting Fluids............................................220
NORMAL OPERATION — DIESEL ENGINE ....... 220
Cold Weather Precautions ........................221
Engine Idling...............................................222
Stopping The Engine..................................223
Cooling System Tips — Automatic
Transmission..............................................224
ENGINE BLOCK HEATER (IF EQUIPPED) ........225
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINES .........................................225
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE ..................................................226
PARKING BRAKE ............................................... 226
Electric Park Brake (EPB)..........................226
AUTOMATIC TRANSMISSION ..........................229
Ignition Park Interlock ...............................230
Brake/Transmission Shift Interlock
System .......................................................231
Automatic Transmission ...........................231
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 236
Four-Position Electronically Shifted
Transfer Case — If Equipped ....................236
Five-Position Electronically Shifted
Transfer Case — If Equipped ....................239
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM — IF EQUIPPED ...........242
Description.................................................242
Air Suspension Modes...............................244
Instrument Cluster Display Messages .....245
Operation....................................................245
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) —
IF EQUIPPED .......................................................246
Description.................................................246
Air Suspension Modes...............................248
Instrument Cluster Display Messages .....249
Operation....................................................249
AXLE LOCKER SYSTEM — IF EQUIPPED..........250
LIMITED-SLIP DIFFERENTIAL —
IF EQUIPPED .......................................................251
POWER STEERING .............................................252
Electric Power Steering ............................252
FUEL SAVER TECHNOLOGY 5.7L ENGINES
ONLY — IF EQUIPPED.........................................252
STOP/START SYSTEM — IF EQUIPPED............253
Automatic Mode.........................................253
Possible Reasons The Engine Does
Not Autostop ..............................................253
To Start The Engine While In Autostop
Mode...........................................................254
To Manually Turn Off The Stop Start
System........................................................255
To Manually Turn On The Stop Start
System........................................................255
System Malfunction...................................255
SPEED CONTROL — IF EQUIPPED ................... 255
To Activate..................................................256
To Set A Desired Speed ............................256
To Vary The Speed Setting........................ 256
To Accelerate For Passing ........................257
To Resume Speed .................................... 257
To Deactivate ............................................ 257
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ...................................................... 257
Adaptive Cruise Control (ACC)
Operation ...................................................259
Activating Adaptive Cruise
Control (ACC).............................................. 259
To Activate/Deactivate.............................. 260
To Set A Desired ACC Speed..................... 260
To Cancel ...................................................261
To Turn Off .................................................261
To Resume .................................................261
To Vary The Speed Setting........................ 261
Setting The Following Distance In ACC ....263
Overtake Aid...............................................264
ACC Operation At Stop...............................264
Adaptive Cruise Control (ACC) Menu........ 265
Display Warnings And Maintenance ........265
Precautions While Driving
With ACC.....................................................267
6
General Information ..................................269
Normal (Fixed Speed) Cruise Control
Mode...........................................................270
PARKSENSE FRONT AND REAR PARK
ASSIST................................................................. 272
ParkSense Sensors ...................................273
ParkSense Warning Display......................273
ParkSense Display.....................................273
Enabling And Disabling Front And/Or
Rear ParkSense .........................................276
Service The ParkSense Park Assist
System........................................................276
Cleaning The ParkSense System..............277
ParkSense System Usage Precautions ....277
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ...................................278
Enabling And Disabling The ParkSense
Active Park Assist System .........................279
Parallel Parking Space Assistance
Operation/Display......................................280
Perpendicular Parking Space Assistance
Operation/Display......................................284
LANESENSE — IF EQUIPPED ........................... 289
LaneSense Operation................................289
Turning LaneSense On Or Off ...................289
LaneSense Warning Message ..................290
Changing LaneSense Status.....................291
PARKVIEW REAR BACK UP CAMERA ............ 292
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ...........................................................294
REFUELING THE VEHICLE — GASOLINE
ENGINES .............................................................297
REFUELING THE VEHICLE — DIESEL
ENGINE ...............................................................298
Avoid Using Contaminated Fuel................300
Bulk Fuel Storage — Diesel Fuel...............300
Diesel Exhaust Fluid ..................................300
Diesel Exhaust Fluid Storage....................300
Adding Diesel Exhaust Fluid......................301
VEHICLE LOADING ............................................303
Gross Vehicle Weight Rating (GVWR) ......303
Payload.......................................................303
Gross Axle Weight Rating (GAWR) ............303
Tire Size......................................................303
Rim Size .....................................................303
Inflation Pressure ......................................303
Curb Weight................................................303
Loading.......................................................303
TRAILER TOWING...............................................304
Common Towing Definitions .....................304
Trailer Hitch Type and Maximum Trailer
Weight ........................................................308
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................309
Trailer And Tongue Weight........................309
Towing Requirements ...............................310
Towing Tips ................................................315
SNOWPLOW ......................................................316
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ......................................... 317
Towing This Vehicle Behind Another
Vehicle........................................................ 317
Recreational Towing — Two-Wheel Drive
Models........................................................318
Recreational Towing — Four-Wheel Drive
Models........................................................318
DRIVING TIPS ..................................................... 321
Driving On Slippery Surfaces ...................321
Driving Through Water .............................322
Off-Road Driving Tips................................. 323
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................324
ASSIST AND SOS SYSTEM — IF EQUIPPED .... 324
General Information ..................................328
BULB REPLACEMENT........................................ 329
Replacement Bulbs ..................................329
Replacing Exterior Bulbs...........................331
FUSES.................................................................. 335
External Power Distribution Center .........335
Internal Power Distribution Center .......... 340
7
JACKING AND TIRE CHANGING ...................... 344
Jack Location .............................................344
Removal Of Jack And Tools.......................344
Removing The Spare Tire ..........................346
Preparations For Jacking...........................348
Jacking Instructions...................................348
To Stow The Flat Or Spare ........................351
Reinstalling The Jack And Tools ...............352
JUMP STARTING ................................................ 353
Preparations For Jump Start.....................354
Jump Starting Procedure...........................355
IF YOUR ENGINE OVERHEATS ......................... 356
MANUAL PARK RELEASE ................................. 357
FREEING A STUCK VEHICLE ............................ 358
TOWING A DISABLED VEHICLE........................ 359
Two-Wheel Drive Models...........................361
Four-Wheel Drive Models ..........................362
Emergency Tow Hooks — If Equipped.......362
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................ 362
EVENT DATA RECORDER (EDR)....................... 362
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINES .............................................................363
Maintenance Plan .....................................364
SCHEDULED SERVICING — DIESEL ENGINE ..368
Maintenance Plan — Diesel Fuel Up
To B5 Biodiesel .........................................369
Additional Maintenance — B6 To
B20 Biodiesel.............................................372
ENGINE COMPARTMENT...................................373
3.6L Engine With Stop/Start ....................373
5.7L Engine Without Stop/Start ...............374
5.7L Engine With Stop/Start.....................375
3.0L Diesel Engine ....................................376
Checking Oil Level ....................................377
Adding Washer Fluid..................................377
Maintenance-Free Battery .......................378
Pressure Washing......................................378
DEALER SERVICE ..............................................378
Engine Oil — Gas Engine ...........................379
Engine Oil Filter..........................................380
Engine Air Cleaner Filter ...........................381
Draining Fuel/Water Separator Filter —
Diesel Engine ............................................383
Underbody Mounted Fuel Filter
Replacement — Diesel Engine.................. 384
Priming If The Engine Has Run Out
Of Fuel — Diesel Engine ............................384
Intervention Regeneration Strategy —
Message Process Flow (Diesel Engine)....385
Diesel Exhaust Fluid.................................. 386
Air Conditioner Maintenance ...................386
Accessory Drive Belt Inspection ...............388
Body Lubrication........................................ 389
Windshield Wiper Blades ..........................389
Exhaust System ........................................391
Cooling System .........................................392
Charge Air Cooler — Inter-Cooler (Diesel
Engine) ....................................................... 396
Brake System ............................................396
Automatic Transmission ...........................397
Rear Axle And 4x4 Front Driving Axle Fluid
Level ...........................................................398
Transfer Case ............................................399
8
HOISTING ...........................................................399
TIRES ................................................................... 400
Tire Safety Information .............................400
Tires — General Information .....................407
Tire Types ...................................................411
Spare Tires — If Equipped .........................412
Wheel And Wheel Trim Care ....................414
Tire Chains And Traction Devices .............416
Tire Rotation Recommendations .............417
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 417
Treadwear ..................................................417
Traction Grades .........................................418
Temperature Grades .................................418
STORING THE VEHICLE .................................... 418
BODYWORK........................................................ 419
Protection From Atmospheric Agents.......419
Body And Underbody Maintenance ..........419
Preserving The Bodywork..........................419
INTERIORS ......................................................... 421
Seats And Fabric Parts..............................421
Plastic And Coated Parts...........................422
Leather Parts .............................................423
Glass Surfaces ..........................................423
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA.......................................424
Vehicle Identification Number .................424
BRAKE SYSTEM .................................................424
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................424
Torque Specifications................................424
FUEL REQUIREMENTS — GASOLINE
ENGINES .............................................................425
3.6L Engine................................................425
5.7L Engine................................................426
Reformulated Gasoline ............................426
Materials Added To Fuel ...........................426
Gasoline/Oxygenate Blends .....................427
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................427
CNG And LP Fuel System Modifications...427
MMT In Gasoline........................................427
Fuel System Cautions................................428
Carbon Monoxide Warnings......................428
FUEL REQUIREMENTS – DIESEL ENGINE .......428
Diesel Fuel Specifications.........................429
Biodiesel Fuel Requirements....................429
FLUID CAPACITIES — GASOLINE ENGINES.....432
FLUID CAPACITIES — DIESEL ENGINE ........... 433
FLUIDS AND LUBRICANTS — GASOLINE
ENGINES .............................................................434
Engine ........................................................434
Chassis ......................................................436
FLUIDS AND LUBRICANTS — DIESEL
ENGINE................................................................ 437
Engine .......................................................437
Chassis.......................................................439
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 440
CYBERSECURITY ............................................... 440
UCONNECT SETTINGS ...................................... 441
Uconnect 3 Settings..................................441
Uconnect 4/4C/4C NAV Settings .............454
Uconnect 4C NAV With 12-inch Display
Settings ...................................................... 473
SAFETY AND GENERAL INFORMATION .......... 491
Safety Guidelines.......................................491
UCONNECT 3 WITH 5-INCH DISPLAY.............. 492
Introduction................................................492
Radio Mode................................................493
Media Mode...............................................496
Phone Mode...............................................498
9
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ...........................................................505
Radio Operation.........................................505
Media Mode ...............................................505
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ...................................................... 505
RADIO OPERATION AND MOBILE PHONES.... 507
Regulatory And Safety Information...........507
UCONNECT VOICE RECOGNITION
QUICK TIPS ......................................................... 508
Introducing Uconnect ................................508
Get Started.................................................508
Basic Voice Commands.............................509
Radio ..........................................................510
Media..........................................................510
Phone .........................................................510
Voice Text Reply.........................................511
Climate .......................................................512
Navigation ..................................................512
Siri® Eyes Free — If Equipped .................512
Using Do Not Disturb ................................512
Android Auto™ — If Equipped ...................513
Apple CarPlay® — If Equipped .................513
General Information ..................................514
Additional Information...............................514
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................................................515
Prepare For The Appointment...................515
Prepare A List.............................................515
Be Reasonable With Requests .................515
IF YOU NEED ASSISTANCE .............................. 515
FCA US LLC Customer Center...................516
FCA Canada Inc. Customer Center........... 516
In Mexico Contact...................................... 516
Puerto Rico And US Virgin Islands............516
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .....................516
Service Contract .......................................516
WARRANTY INFORMATION.............................. 517
MOPAR® PARTS ............................................... 517
REPORTING SAFETY DEFECTS ........................ 517
In The 50 United States And
Washington, D.C. .......................................517
In Canada...................................................518
PUBLICATION ORDER FORMS ........................ 518
10
INTRODUCTION
Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions
suited for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your
driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome
the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or a collision. Refer to “Driving Tips” in “Starting and Operating” for further information.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by Warranty Information, and customer-oriented documents. Within this information, you will find a description
of the services that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining
its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions,
recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording
“If Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
11
HOW TO USE THIS MANUAL
ESSENTIAL INFORMATION
Consult the Table of Contents to determine which section contains the
information you desire.
Since the specification of your vehicle depends on the items of equipment
ordered, certain descriptions and illustrations may differ from your
vehicle's equipment.
The detailed Index at the back of this Owner's Manual contains a
complete listing of all subjects.
SYMBOLS
Some vehicle components have colored labels whose symbols indicate
precautions to be observed when using this component. Refer to
“Warning Lights and Messages” in “Getting To Know Your Instrument
Panel” for further information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures
that could result in a collision, bodily injury and/or death. It also contains
CAUTIONS against procedures that could result in damage to your vehicle.
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/
body builders. US residents refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is Not Covered” section of
the Warranty Information. Such equipment includes video monitors,
VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the
conversion/camper manufacturer should also be supplied with your
vehicle. If these instructions are missing, please contact your authorized
dealer for assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimensional and
technical specifications for your vehicle. It is intended for Second Stage
Manufacturer's technical support. For service issues, contact your
authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in
serious injury or death.
1
12
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through
your Uconnect 4C or 4C NAV touchscreen
system (if equipped).
To access the Vehicle User Guide on your
Uconnect Touchscreen: Press the Uconnect
Apps button. From there, press the Vehicle User
Guide icon on your touchscreen. No Uconnect
registration is required.
Uconnect 4C NAV With 8.4–inch Display Vehicle User
Guide Touchscreen Icon
NOTE:
Vehicle User Guide features are not available
while the vehicle is moving. If you try to access
while the vehicle is in motion, the system will
display the message “Feature not available
while the vehicle is in motion”.
Pre-Installed Features
Your User Guide – Updated in real-time
Touchscreen convenience
Maintenance schedules and information
Comprehensive icon and symbol glossary
Available when and where you need it
Customizable interface
Multilingual
Once you launch your Vehicle User Guide, you
will be able to explore your warranty information
and radio manual when and where you need
them. Your Uconnect system displays the
Vehicle User Guide on your touchscreen radio
to assist in better understanding your vehicle.
There’s no app to download, no phone to
connect and no external device needed for
playback. Plus, it’s updated throughout the
year, in real-time, so it never goes out of date.
Features/Benefits
Pre-installed on your Uconnect touchscreen
radio
Enhanced search and browsing capability
Robust NAV application (if equipped)
GETTING TO KNOW YOUR VEHICLE 13
Add selected topics to a fast-access
Favorites category
Icon and symbol glossary
Warranty information
Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More
TIP:
When viewing a topic, tap the star icon to add it
to your Favorites, for easy access in the future.
KEYS
KEY FOB
Your vehicle uses a keyless ignition system.
The ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry system consists of a key fob
and Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located
next to a mobile phone, laptop or other electronic device; these devices may block the
key fob’s wireless signal.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be found if
it is placed within 15 cm (150 mm) of the pad.
Refer to “Wireless Charging Pad — If Equipped”
in this chapter for further information.
The key fob allows you to lock or unlock all
doors, tailgate, and the RamBox (if equipped) as
well as activate the Panic Alarm from distances
up to approximately 66 ft (20 m) using a
handheld key fob. The key fob does not need to
be pointed at the vehicle to activate the system.
NOTE:
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
The key fob should not be placed next to the
wireless charging pad (if equipped).
2
14 GETTING TO KNOW YOUR VEHICLE
Key Fob
1 — Unlock
2 — LED Light
3 — Lock
4 — Tailgate Lowering
5 — Remote Start
6 — PANIC
7 — Emergency Key
8 — Air Suspension
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indicated
by a message in the instrument cluster display,
or by the LED light on the key fob. If the LED key
fob light no longer illuminates from key fob
button pushes, then the key fob battery requires
replacement.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the emergency key)
against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key
fob once to unlock the driver’s door. Push the
unlock button twice within five seconds to
unlock all doors, the tailgate and the RamBox
(if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated
entry system will also turn on.
NOTE:
The instrument cluster display or Uconnect
Settings are setup for driver door first, otherwise this will unlock all doors.
GETTING TO KNOW YOUR VEHICLE 15
To Lock The Doors And Tailgate
Push and release the lock button on the key fob
to lock all doors, the tailgate, and the RamBox
(if equipped). The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp
when the doors are locked with the key fob.
This feature can be turned on or turned off.
NOTE:
Pushing the lock button on the key fob while you
are in the vehicle will activate the vehicle security alarm system. Opening a door with the
vehicle security alarm system activated will
cause the alarm to sound. Push the unlock
button to deactivate the vehicle security alarm
system.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or drive the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The Vehicle) — If Equipped
For easy entry and loading, your vehicle
can be lowered by pushing the key fob
air suspension lowering button two
times. When key fob lowering is
requested, the vehicle will send a series of chirps
and flashes to alert the customer that the
operation has begun and will continue these
alerts until it successfully lowers.
The following conditions must be met for the
vehicle to lower remotely:
The vehicle must not already be in Entry/Exit
(Park) ride height.
The vehicle battery must be fully charged.
All doors must be closed.
The key fob must be out of the vehicle.
NOTE:
Ensure the vehicle is clear of all objects, pets,
and people prior to remote lowering.
2
16 GETTING TO KNOW YOUR VEHICLE
Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime.
When vehicle lowering is cancelled, the vehicle
will raise up to the next defined level and lock
out the remote lowering feature until the
ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob air
suspension lowering button one time during the
lowering process. When vehicle lowering is
cancelled, the horn will chirp two times and the
turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one
time.
NOTE:
Refer to “Active-Level Four Corner Air Suspension System” in “Starting And Operating” for
further information.
Replacing The Battery In The Key Fob With Remote Control
The replacement battery model is one CR2450
battery.
NOTE:
Perchlorate Material — special handling may
apply. See
ouswaste/perchlorate
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
Do not replace the coin battery if the LED on
the key fob above the top row buttons blinks
when a button is pressed. The coin battery
should last a minimum of 3 years of normal
vehicle usage.
www.dtsc.ca.gov/hazard-
for further information.
1. Remove the emergency key by pushing and
holding the release button located on the
right side of the key fob, while pulling the
emergency key out with your other hand.
Emergency Key Removal
1 — Emergency Key
2 — Emergency Key Release Button
GETTING TO KNOW YOUR VEHICLE 17
2. Completely remove the emergency key from
the key fob.
Emergency Key
3. Hold the key fob with the button side facing
down, and locate the small rectangular gap
on the left side between the housing and
the back cover of the key fob. Use the
emergency key or a small screw driver to pry
open the left side of the fob cover, applying
pressure until the cover snaps open.
Key Fob Back Cover Removal — Left Side
4. Next, locate the gap on the right side of the
key fob, which is positioned further to the
edge than the left side gap. Pry open the
right side, and remove the back cover.
Key Fob Back Cover Removal — Right Side
5. Remove the battery by using your thumb to
slide the battery downward and back
toward the key ring.
2
Key Fob Battery Location
NOTE:
When replacing the battery, ensure the + sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
18 GETTING TO KNOW YOUR VEHICLE
6. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.
Key Fob Battery Replacement
7. To assemble the key fob case, line up the
top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
8. Reinsert the emergency key until it locks
into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the
FCC Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux
CNR d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
GETTING TO KNOW YOUR VEHICLE 19
IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long
as the Remote Keyless Entry (RKE) key fob is in
the passenger compartment.
The Keyless Push Button Ignition has four
operating positions; three of which are labeled
and will illuminate when in position. The three
positions are OFF, ACC, and ON/RUN. The fourth
position is START; during START, RUN will
illuminate.
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to operate
the ignition switch.
Keyless Push Button Ignition
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. Central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available.
RUN
Driving position.
All the electrical devices are available.
START
The engine will start.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ON/RUN mode.
A child could operate power windows, other
controls, or move the vehicle.
(Continued)
2
20 GETTING TO KNOW YOUR VEHICLE
WARNING! (Continued)
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.
NOTE:
Refer to "Starting The Engine" in "Starting And
Operating" for further information.
REMOTE START — IF EQUIPPED (GASOLINE)
HOW TO USE REMOTE START
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
GETTING TO KNOW YOUR VEHICLE 21
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
REMOTE START ABORT MESSAGE
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
TO ENTER REMOTE START MODE
Push and release the Remote Start button on the
key fob twice within five seconds. The parking
lights will flash, vehicle doors will lock, and the
horn will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
TO EXIT REMOTE START MODE
ITHOUT DRIVING THE VEHICLE
W
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid remote start request.
TO EXIT REMOTE START MODE AND
RIVE THE V EHICLE
D
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle security
alarm system (if equipped). Then, prior to the end
of the 15 minute cycle, place the ignition in the
ON/RUN position.
2
22 GETTING TO KNOW YOUR VEHICLE
REMOTE START COMFORT SYSTEMS —
F EQUIPPED
I
When Remote Start is activated, the heated
steering wheel and driver heated seat features
will automatically turn on in cold weather.
In warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of Remote Start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort System can be activated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in “Multimedia” for further information on Remote Start
Comfort System operation.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux
CNR d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
GETTING TO KNOW YOUR VEHICLE 23
REMOTE START — IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.
The Remote Start system will wait for the
Wait To Start indicator light to extinguish
before cranking the engine. This allows time
for the engine pre-heat cycle to pre-heat the
cylinder air, and is normal in cold weather.
Refer to “Warning Lights And Messages” in
“Getting To Know Your Instrument Panel” for
further information on the Wait To Start indicator light and the pre-heat cycle.
HOW TO USE REMOTE START
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pressed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Water In Fuel indicator light is not illuminated
Wait To Start indicator light is not illuminated
Engine Check/Malfunction Indicator Light
(MIL) is not illuminated
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
2
24 GETTING TO KNOW YOUR VEHICLE
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on
for three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
bulb check, it indicates that someone attempted
to start the engine with an invalid key fob. In the
event that a valid key fob is used to start the
engine but there is an issue with the vehicle
electronics, the engine will start and shut off after
two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than ten seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
GETTING TO KNOW YOUR VEHICLE 25
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle
doors, tailgate, and ignition for unauthorized
operation. When the vehicle security alarm is
activated, interior switches for door locks are
disabled. The system will turn the horn off after
29 seconds, 5 seconds between cycles, up to
8 cycles if the trigger remains active and then
the vehicle security alarm will rearm itself.
TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:
1. Remove the key from the ignition system.
Refer to "Starting The Engine" in "Starting
And Operating" for further information.
Make sure the vehicle ignition system is
OFF.
2. Perform one of the following methods to
lock the vehicle:
Push the lock button on the interior
power door lock switch with the driver
and/or passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
The vehicle security alarm will set when you use
the power door locks, or use the key fob to lock
the doors. After all the doors are locked and
closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for
about 16 seconds to indicate that the alarm is
being set. After the alarm is set, the vehicle
security light will flash at a slower rate to
indicate that the system is armed.
2
26 GETTING TO KNOW YOUR VEHICLE
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle
with a valid key fob within 5 ft (1.5 m) of the
passive entry door handle. If equipped, refer to
"Keyless Enter-N-Go — Passive Entry" in “Doors”
in this chapter for further information.
3. Cycle the ignition out of the OFF position.
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
REARMING OF T HE SYSTEM
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
SECURITY S YSTEM MANUAL OVERRIDE
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock.
DOORS
MANUAL DOOR LOCKS
Front and rear doors may be locked by moving
the lock knob down. The lock knobs will unlock
when the interior handle is used to open the
doors.
Door Lock Knob
Front doors may be opened with the inside door
handle without lifting the lock knob.
Doors locked before closing will remain locked
when closed.
GETTING TO KNOW YOUR VEHICLE 27
The emergency key will unlock the driver door
lock on your vehicle.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
(Continued)
WARNING! (Continued)
Allowing children to be in a vehicle unat-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to children, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
POWER DOOR LOCKS — IF EQUIPPED
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.
2
Power Door Lock Switches
If you push the power door lock switch while the
key fob is located inside the vehicle, and any
front door is open, the power locks will not
operate. This prevents you from accidentally
locking your key fob in the vehicle. Removing
the key fob or closing the door will allow the
locks to operate. A chime will sound if the key
fob is in the ignition switch and a door is open,
as a reminder to remove the key fob.
28 GETTING TO KNOW YOUR VEHICLE
POWER SIDE STEPS — I F EQUIPPED
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, the Power
Side Steps will deploy when any of the doors are
opened, or when the deploy setting is activated
through the touchscreen. When configured for
“Store” mode, the steps will stay in their
position but can also be deployed manually
through the “Controls” menu within the radio.
If the vehicle speed exceeds 5 mph (8 km/h),
or if the retract setting is selected in the
touchscreen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia”
for additional information.
KEYLESS ENTER -N-GO — PASSIVE
NTRY
E
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on or off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and will arm the security
alarm (if equipped).
The vehicle’s security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver door handle, grab the front
driver door handle to unlock the driver's door
automatically. The interior door panel lock knob
will raise when the door is unlocked.
Grab The Door Handle To Unlock
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors will unlock when you grab hold of the
front driver’s door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” for further information.
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