Radio Shack TAD-799 User Manual

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Fully Digital Telephone Answering System
Cat. No. 43-799
OWNER’S MANUAL
Please read before using this equipment.
TAD-799
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FEATURES
Your RadioShack TA D-799 Fully Digital Telephone Answering Sy stem stores all messages on a c omputer chip — there are no t ape m ec han ism s to we ar o ut a nd no tapes to bother with. Thi s gives you capabilities not available in tape-based answering machines. For example, you can delete individual messages wi thout listening to every one.
The TAD-799’s 16-minute memory ca­pacity lets you store more messages than many other TADs (telephone an­swering devices). Its unique, space-sav­ing design makes it ideal for home and office use. Your TAD’s remote control features let you ret rieve me ssag es from almost any touch-tone phone. With an optional pocket tone dialer, you can even use it from a rotary phone.
Your TAD’s features include:
Voice Da
/Time Stamp
— announces the day and time when each message was recorded.
Call/Messa
e Counter
— displays the
number of messages recorded.
Selectable 3-Digit Rem ote Ope ratio n Securi t
— helps prevent unau-
Code
thorized remote operation.
Di
ital Outgoing Message
— gives you a clear outgoing message than can be up to 60 seconds long.
Memor
Backup
— protects messages stored in memory in case of a power failure.
Automatic Toll Saver
— answers the phone after two rings when you have new messages. Otherwise, it answers after four rings. This lets you hang up before the TAD answers to avoid charg­es when you call by long-distance to check your messages.
Room Monitor
— lets you listen from a remote phone to the room where your TAD is located.
Call Screenin
— you can listen to in­coming calls so you can decide whether or not to answer.
© 1998 Tandy Corporation.
RadioShack is a registered trademark used by Tandy Corporation.
All Rights Reserved.
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Phone Pick-Up Detection — the TAD automatically stops if you an swer a call after the TAD answers.
DELETE Button — lets you quickly erase messages individually or all at once.
Memo Recording — lets you leave memos for your family, roommates, or co-workers as messages on the TAD.
To take advantage of all the TAD’s fea­tures, we recommend that you read this manual completely before you use the TAD.
This TAD has been test ed and certified to comply with applicable UL and FCC standards.
WARNING: To reduce the risk of fire or shock hazard, do not ex­pose this product to rain or mois­ture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION
ELECTRIC SHOCK, DO NOT REMOVE COVER OR BAC K. NO USER-SE RVICE­ABLE PARTS INSIDE. REFER SERVIC­ING TO QUALIFIED PERSONNEL.
!
: TO REDUCE THE RISK OF
This sy mbol is intend ed to al ert you to the presence of uninsulated danger­ous voltage within the product’s en­closure that might be of sufficient magnitude to constitute a risk of elec­tric shock. Do not open the product’s case.
This symbol is intended to inform you that important operating and mainte­nance instructions are included in the literature accompanying this product.
!
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READ THIS BEFORE INSTALLATION
We have designed your TAD-799 to conform to federal regula tions, and you can connect it to most telephone lines. However, each device you connect to the phone line draws power from it. This power dr aw i s t he devi ce ’s
alence Number
shown on the bottom of the TAD. you use more than one telephone or
other device on the line, add up all of the RENs. If the t otal is more than five, your telephones m ight not ring. In rural areas, a total REN of three m ight impair ringer operation. If ringer operation is impaired, remove a device from the line.
, or REN. The REN is
Ringer Equiv-
FCC STATEMENT
Your TAD complies with Part 68 of
Rules
. You must, upon request, provide the FCC Registration Number and the REN to your telephone company. Both numbers are marked o n the bottom of the TAD.
Note
: You must not connect the TAD to:
• coin-operated systems
• party-line syst ems
• electronic key telephone systems
FCC
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CONTENTS
Installation ..............................................................................................................6
Choosing a Location .........................................................................................6
Installing the Backup Battery ............................................................................ 6
Connecting to the Telephone Line .................................................................... 7
Connecting to Power ......................................................................................... 8
Preparation ............................................................................................................. 9
Setting the Day and Time ..................................................................................9
Recording the Outgoing Message ..................................................................10
Basic Operati on ...... .......... ................... ................... ......... ................... ................. 11
Setting the Number of Rings ............................................................................11
Setting the TAD to Answer Calls ......................................................................11
Recording Incoming Messages .......................................................................12
Screening Calls ...............................................................................................12
Playing Messages ...........................................................................................12
Repeating Messages ....................................... ................... ................... ...13
Skipping Messages .................................................................................. 13
Pausing Message Playback .....................................................................13
Stopping Message Playback ....................................................................13
Erasing Messages ..........................................................................................14
Recording a Memo ..........................................................................................14
Remote Operation ...............................................................................................15
Using Toll-Saver ...............................................................................................15
Changing the Remote Operation Security Code .............................................15
Remote Answer-O n ..................... .......... ................... ................... ......... ..........16
Using Remote Commands .............................................................................. 17
Remote Commands .......................... ....... ....... ....... ..... ....... ....... ..... ....... ....... ...18
Troubleshootin
Care And Maintenance ........................................................................................20
The FCC Wants Yo u to Know ....................... ................... ......... ................... ...21
Lightning .........................................................................................................21
.................................................................................................. 19
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INSTALLATION
CHOOSING A LOCATION
Select a location that is near a modular telephone jack and an AC outlet.
Notes:
• Your T AD-799 connects directly to a modular telephone line jack. If your telephone wiring does not have a modular jack, you can update it yourself using jacks and adapters available at your local RadioShack store, or have the telephone com­pany update it for you.
• The USOC number of the jack to be installed is RJ11C (or RJ11W for a wall plate jac k ) .
Caution:
designed specifically for your T AD-799. Use only the supplied adapter.
The supplied AC adapter was
INSTALLING THE BACKUP BATTERY
The TAD requires AC power to operate. However, if AC power fails, or you un­plug the TAD, a 9-volt battery (not sup­plied) provides backup power so the TAD can maintain the correct time and memory information. We recommend you use an alkaline battery, available at your local RadioShack store.
Cautions:
• Use only fresh batteries of the required size and recommended type.
• Do not mix old and new bat teries, different types of batteries.
Follow these steps to install the battery.
1. Use a flat-blade screwdriver to unlatch the battery compartment cover (as shown), then slide the cover in the direction of the arrow and lift it off.
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2. Snap the battery’s terminals to the connector inside the compartment.
3. Replace the cover.
When calls in memory alternately flash on the display, replace the battery. When you replace the battery, be sure the TAD is connected to AC power so you do not lose any stored information.
Cautions:
Lo
and the two-digit number of
• Dispose of old batteries promptly and properly. Do not burn or bury them.
CONNECTING TO THE TELEPHONE LINE
To connect the TAD to the phon e line, plug one end of the supplied modular cord into the of the TAD. Then plug the other end into a modular phone jack.
You can also connect a telephone to the
TEL SET
ing a second modular cord (not sup­plied).
TEL LINE
jack on the back of the TAD us-
jack on the back
• Always remove old or weak batter­ies. Batteries can leak chemicals that can destroy electronic parts.
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CONNECTING TO POWER
Insert the supplied adapte r’s barrel plug into the TAD. Then plug the AC ada pter’s other end into a standard AC outlet.
AC 9V
jack on the back of the
Caution
source that supplies 9 volts AC and d e­livers at least 400 mA. Its center tip must be set to positive and its plug must fit the TAD’s meets these specifications. Using an adapter that does not meet these sp eci­fications could damage athetoid or the adapter.
When you first connect power, flashes on the display, then the TAD runs a self-test. You c anno t operate the TAD during this test. When the test is complete, the TAD beeps once, then
Lo
8
: You must use a Class II power
AC 9V
jack. The supplied adapter
flashes.
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PREPARATION
SETTING THE DAY AND TIME
Follow these steps to set the day and time so the TAD records the correct day and time of the call with each phone message.
:
Notes
• To avoid having to reset the time if AC power is lost, we recommend you install a battery before you set the day and time.
• If you do not complete any step within 8 seconds, the TAD sounds a three-tone beep and stops setting the day and time. Sta rt o ver at S tep 1
1. Press and hold beeps. The TAD announces, “Sun­day,” and play.
SET
until the TAD
01
appears on the dis-
: If necessary, adjust
Note
on the right side of the TAD to the desired listening level.
2. To change the day of the week, repeatedly press backward or until the TAD announces the desired day of the week.
3. Press
4. To change the hour, repeatedly
5. Press
6. To change the minutes, repeatedly
7. Press
STOP
and announces the time format, “AM” or “PM.”
REPEAT
press desired hour.
STOP
to confirm the hour setting.
REPEAT
press desired minute setting.
STOP
The TAD beeps and announces the day and time.
REPEAT
SKIP
to move forward
. The TAD beeps once
until you hear the
. The TAD beeps once
until you hear the
to confirm the settings.
VOLUME
to move
To check the current day and time at any time, press
SET
.
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RECORDING THE OUTGO ING MESSAGE
Before you can set the TAD to answer calls, you must record the outgoing mes­sage (OGM) t he caller hears when the TAD answers a call.
Note
: The maximum outgoing message
length is 60 seconds.
1. Hold down
ANNC
. The TAD beeps.
Hint
: Do not tell callers that you are not home. Instead, say that you cannot come to the phone right now.
3. When you finish recording, release
ANNC
. The TAD beeps and repeats the outgoing message s o you can veri fy i t .
To play the outgoing message at any time, press sage is recorded, the TAD says “No an­nouncement.”
ANNC
. If no outgoing mes-
Note:
TAD displays “Memory is full,” and you cannot record the outgoing message. Delete old messages to make room in memory (see “Erasing Mes­sages” on Page 14).
2. Speak in a normal voice about 8 inches (20 cm) away from the front of the TAD. Ask for the caller’s name, phone number, and mes­sage. The display counts down the seconds as you record.
10
When memory is full, the
FL
and announces,
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BASIC OPERATION
SETTING THE NUMBER OF RINGS
The ring select switch on the bottom of the TAD controls how long the TAD-799 waits before it answers a call. Slide the switch to the appropriate position.
4
— The TAD answers after four rings.
7
— The TAD answers after seven rings.
TS (Toll Saver)
sages, the TAD-799 answers a fter two rings. Otherwise, the TAD answers after four rings.
— If there are new mes-
SETTING THE TAD TO ANSWER CALLS
To set the TAD to answer calls, press
ANSWER
• If an outgoing message is
• If no outgoing message is re-
To have the TAD not answer calls, press “Answer off,” and the display turns off.
.
recorded, the TAD announces, “Answer on,” and the display lights.
corded, the TAD says, “Answer off, no announcement.” You must record a message (see “Rec ording the Outgoing Message” on Page 10).
ANSWER
again. The TAD says
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RECORDING INCOMING MESSAGES
The TAD can record an incomin g mes­sage of up to 60 seconds. If a recording reaches 55 seconds, the TAD beeps once to not ify t he ca ller that t ime wi ll be up soon. If the recording reaches 60 seconds, the TAD beeps three times, then disconnects.
The TAD automatically stops and hangs up if the c alle r is silent more than 8 sec­onds.
SCREENING CALLS
Your TAD lets you listen as callers l eave messages. If you want to speak to a call­er, pick up any pho ne on the same line and begin speaking. The TAD detects when you pick up the phone and auto­matically resets to answer the next call.
Note
: If you pick up the phone exactly when the TAD answers, you might need to press
STOP
to stop the TAD.
played. The display shows the total number of messages.
To play all the messages , press Or, to play only the new messages, hold
PLA Y
down number of messages.
Note:
are no new messages st ored, the TAD says, “No message.”
Before playing each message , the TAD announces the message number and the day and time it was recorded. After all messages play, the TAD sa ys, “End of message(s)” and saves all the mes­sages.
. The TAD announces the
If you hold down
PLA Y
PLAY
when there
.
PLAYING MESSAGES
If there are new messages, the display flashes until those messages have been
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Repeating Messages
To review a message while you are lis­tening to it, press message plays from the beginning.
To hear the previous message, press and hold number appears. The TAD plays the message.
REPEAT
REPEAT.
until that message’s
The current
Skipping Messages
To skip to the next message while you are listening to a message, press once. The next recorded message plays.
SKIP
Pausing Message Playback
To pause while listening to m essages,
STOP
press Wait at least 2 seconds, then press
STOP
es.
Note
sages within 60 seconds, the TAD sounds a beep, the total number of messages appears, and the TAD stops playback.
. PA appears on the display.
again to resume playing messag-
: If you do not resume playing mes-
Stopping Message Playback
To stop playing messages, press twice within 2 seconds. The TAD beeps once and stops playback.
STOP
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ERASING MESSAGES
To delete a specific message, press
LETE
once while the message is playing. The TAD beeps once and i mmediately erases the current message, then plays the next message.
DE-
Notes
:
• The maximum memo length is 60 seconds.
• If the TAD’s memory is full ( appears), you must erase some messages before you can record a memo (see “Erasing Messages”).
Follow these steps to record a memo.
FL
To erase all messages, whi le playback is stopped, hold down sounds a long beep and the display.
Note
: If you hold down playing all the new messages first, the TAD announces, “New mess ages.” The TAD does not erase messages that have not been played.
DELETE
00
appears on
DELETE
. The TAD
without
RECORDING A MEMO
A memo is a message you can record on the TAD without having to call in on the phone.
1. Hold down Speak into the microphone in a normal voice (while still holding down how much ti me i s left for re co r d ing .
2. Release message. The TAD beeps once, and the message display number increases by one.
The memo is recorded along with the in­coming messages. To hear the mem o, simply play back your messages.
MEMO
. The TAD beeps.
MEMO
). The display shows
MEMO
when you finish the
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REMOTE OPERATION
While you are away from your home or office, you can use a touch-tone phone or a pulse (rotary) phone with a pock et tone dialer (available at your local Ra­dioShack store) to enter your remote operation security code and do any of the following:
• set the TAD to answer or not answer calls
• listen to your messages
• record a new announcement
• delete messages
• monitor the room where t he TAD is located
: You cannot remotely operate the
Note
TAD from another phone on the same line as your TAD-799.
USING TOLL-SAVER
If the ring select switch is set to TS (toll­saver, see “Setting the Number of Rings” on Page 11), the TAD answers after two rings if you have new messag­es. If there are no new messages , the TAD waits for four rings before answer­ing. This gives you time to ha ng up be­fore the TAD answers so you can avoid unnecessary long-distance charges.
CHANGING THE REMOTE OPERATION SECURITY CODE
The TAD-799’s remote operation secu­rity code is preset to 799. Follow these steps to change the code.
:
Notes
• Be sure to set each digit within 8 seconds. Otherwise, you must start over from Step 1.
• We recommend you not use three identical digits (such as 999) for the security code. Such numbers are too easy for others to guess.
• If AC power fails or if the backup battery becomes weak, the remote operation security code automati­cally resets to 799.
1. Hold down onds. The TAD beeps and the first digit of the preset code flashes.
CODE
for about 2 sec-
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2. Press
SKIP
first digit, then press
or
REPEAT
STOP
to set the
. The sec-
ond digit flashes.
3. Press
SKIP
second digit, then press
or
REPEAT
to set the
STOP
. The
third digit flashes.
4. Press
SKIP
third digit, then press
or
REPEAT
to set the
STOP
. The TAD beeps once and displays the new security code in sequence.
REMOTE ANSWER-ON
: You must record an outgoing
Note
message before you can remotely set the T AD to answe r cal l s.
• If the TA D is set to answer-on, it answers according to the num­ber of rings you set.
2. Within 8 seconds, enter the remote operation security code. The TAD beeps. (If you do not enter the code within 8 seconds, the TAD discon­nects.)
3. Press
#
. The TAD beeps and announces, “Answer on.” You can hang up at this point or enter other remote commands (see “Notes:” on Page 17).
Follow these steps to remotely set the TAD to answer calls.
1. Dial your phone number.
• If the TAD is se t to answe r-off, it answers the call after 60 seconds and announces, “Answer off.”
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USING REMOTE COMMANDS
Follow these steps to operate t he TAD from a touch-tone phone or a pulse (ro­tary) phone with a pocket tone dialer.
1. Dial your phone number.
2. When the TAD answers, enter your remote operation security code. The TAD beeps once to confirm that you entered the correct code.
Notes
:
• If you do not enter each digit of
the security code within 8 sec­onds, the TAD hangs up.
• Even if the TAD is not set to
answer calls, it will answer after about 60 seconds.
3. Enter a remote command (see “Remote Commands” on Page 18).
4. When you finish, simply hang up.
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REMOTE COMMANDS
Press: To:
0
Stop playback, recording, and room monitoring.
1
Play the outgoing mes­sage.
2
Record a new outgoing message.
3
Monitor the room where the TAD is located for 30 seconds.
4
Play all messages.
5
Play only new messages.
6
Delete messages. (The TAD will n ot d ele t e me s ­sages that have not been played.)
After you press 4 or 5 to play messag­es, you can:
Press: To:
6
7
8
9
0
Delete the current mes­sage.
Replay the previous mes­sage.
Replay the current mes­sage.
Skip forward to the next message.
Stop message play.
18
#
Set the TAD to answer or not answer calls.
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TROUBLESHOOTING
We do not expect you to have any problems with y our TAD-799, but if you do, the following suggestions might help.
Problem Su
The incoming message is incomplete.
Lo
flashes on the message
counter. TAD does not answer calls. Make sure the TA D is set to answer calls.
T AD does not record callers’ messages.
No messages appear on the message counter.
The TAD does not respond to the remote operation security code.
Be sure the TAD’s memory is not full. The message was longer than 60 seconds. The caller was silent for more than 8 seconds. The backup battery is weak. Replace the battery
(see “Installing a Backup Battery” on Page 6).
Check all phone line connections. Make sure the AC adapter is properly connected. Memory may be full (
your messages. This could be caused by a power failure. Reset the
TAD by removing the AC adapter and the battery from the TA D, then reconnect the adapter and reinstall the b attery.
Make sure the phone you used to dial the TAD is a touch-tone phone. (If it is not, you can use a pocket tone dialer to enter the code and com­mands.)
Make sure the remote operation security code you entered is correct. Try entering the default code of
799. The TAD may have reset to the default code because of a power failure.
Re-enter your security code, pressing each button for 2 seconds.
estion
appears). Delete some of
FL
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CARE AND MAINTENANCE
Your RadioShack TAD-799 is an example of superior design and craftsmanship. The following suggestions will help you care for your TAD so you can enjoy it for years.
Keep the TAD dry. If it gets wet, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits.
Use and store the TAD only in normal temperature environments. Temperature extremes can shorten the life of electronic devices, dam­age batteries, and distort or melt plastic parts.
Keep the TAD away from dust and dirt, which can c ause premature wear of parts.
Handle the TAD gently and caref ully. Dropping it can damage circuit boards and cases and can cause the TAD to work improperly.
Use only fresh batteries of the required size and recommen ded t ype. Batteries can leak chemicals that damage your TAD’s electronic parts.
Wipe the TAD with a damp cloth occasionally to keep it looking new. Do not use harsh chem icals, cleaning solvents, or strong detergents to clean the TAD.
Modifying or tampering with the TAD’s internal components can cause a malfunction and might invalidate its warranty. If your TAD is not performing as it should, take it to your local RadioShack s tore for ass istance. If the t rouble is a ffecting the tele phone lines, the phone company can ask you to disconnect your TAD until you have re­solved the problem.)
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THE FCC WANTS YOU TO KNOW
In the unlikely event that your TAD caus­es problems on the telephone line, the telephone company attempts to notify you in advance. If advanc e n otice is not practical, the telephone company noti­fies you as soon as possible and advises you of your right to file a complaint with the FCC.
Also, the telephone company c an make changes to its lines, equipment, opera­tions, or procedures that could affect the operation of this TAD. The telephone company notifies you of these changes in advance so you can take the neces­sary steps to prevent interruption of your telephone services.
LIGHTNING
Your TAD has built-in protection circuits to reduce the risk of damage from surg­es in telephone and power line current. These protection circuits meet or ex­ceed the FCC requ irements. However, lightning striking the telephone or power lines can damage your TAD.
Lightning damage is not commo n. Nev­ertheless, if you live in an area that has severe electrical storms, we suggest that you unplug the TAD during storms to reduce the possibility of damage.
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NOTES
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NOTES
23
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Limited One-Year Warranty
This product is warra nted by RadioSha ck against manufacturing defects in material and w orkman­ship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra­dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE­SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR E NTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAG E CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR­MANCE OF THE PRODUCT OR A RISING OUT OF ANY BREACH OF THIS WARRANTY, IN­CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRE CT, SPECIAL, INCIDEN­TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow the limitations on how lon cidental or consequential dama In the event of a product defect durin sales receipt as proof of pur chase date to any Radi oSha ck store. Rad ioS hack will, at i ts option , un­less otherwise provided by law: (a) correct the defec t by product rep air witho ut char labor; (b) replace the prod uct with one of the same or similar desi price. All replaced par ts and products, and pr oducts on which a refu nd is made, become the prop­erty of RadioShack. New or reconditioned parts and pr oducts may be used in the performa nce of warranty service. Re paired or replaced parts and pro ducts are warranted for the remaind er of the ori
inal warranty period. You will be charged for repair or replacement of the product made after the expiration of the warranty period. This warranty does not cover: (a) dama accident, misuse , improp er or abno rmal usa maintenance, alterat ion, li other than those prov ided by a RadioShack Aut horized Service Facili ty; (c) consumables such as fuses or batteries; (d) cosmetic dama of product removal, installation, set-up service adjustment or reinstallation. This warranty state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102
ives you specific legal rights, and y ou may also h ave o ther rights which vary from
es, so the above limitations or exclusions may not apply to you.
htning or other incidence of excess voltage or current; (b) any repairs
We Service What We Sell
an implied warranty lasts or the exclusion of in-
the warranty period, take the pro duct and the RadioShack
n; or (c) refund the purchase
e or failure caused by or attributable to acts of God, abuse,
e, failure to follow instructions, improper installation or
e; (e) transportati on, ship ping or insu ra nce c os t s; or (f) co s ts
e for parts and
3/97
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
11A98 Printed in China
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