Radio Shack 43-3820 User Manual

;22/*\"&WCN"*CPFUGV"%QTFNGUU"2JQPG

YKVJ"%CNNGT"+&"CPF"&KIKVCN"#PUYGTKPI"5[UVGO

43-3820

Two Cordless Handsets — allow greater

convenience in placement of handsets.

10 Number Memory Dialing — stores 10
numbers in memory on each handset for easy
dialing. See “Memory Dialing” on Page 17.

Long Battery Life — the supplied battery pack
(when fully charged) provides about seven
hours of talk time or seven days of standby time.

20 Channels — automatically selects a clear
channel when you make or answer a call. You can
also manually change channels during a call. See
“Selecting the Channel” on Page 15.

Headset Jack — connects an optional
headset (available at your local RadioShack
store) for hands-free convenience. See
“Using a Headset” on Page 17.

Toll-Saver — lets you avoid unnecessary
charges when you call by long distance to
check your messages. See “Using the Toll­Saver” on Page 34.

"+/2146#06"

If an icon appears at the end of a paragraph, go to the

#

box on that page with the correspon ding icon for
pertinent information.

— Warning# — Important

Rý

°°°°

— Hint

#

±

....

— Caution

— Note

RadioShack and RadioShack.com are trademarks used by

E

NERGYSTAR

OWNER’S MANUAL

Please read before using this equipment.

2002 RadioShack Corporation.

©

All Rights Reserved.

RadioShack Corporation.

and the E

NERGYSTAR

are registered US marks.

certification mark

Important Safety Instructions

%106'065

Battery Safety Instructions ........ 4

Introduction ............................... 5

Important Caller ID

Information ................................ 5

Read This Before

Installation ............................. 6

Installation ................................. 7

Mounting the Phone .............. 7

On a Desk Top.....................7

On a Wall Plate or Wall........8

Installing the Charging

Cradle .................................... 8

Connecting, Charging and
Replacing

the Battery Pack .................... 9

Recycling

Ni-Cd Batteries...................10

Registering the Second

Handset ............................... 10

Setting the Dialing Mode ..... 11

Setting the Handset’s Ringer

Tone/Volume ....................... 12

Turning the Base’s Ringer

On/Off .................................. 12

Setting Auto Talk ................. 13

Turning Caller ID/Call Waiting

On/Off .................................. 13

Storing Your Area Code ...... 13

Telephone Operation ............... 14

Making and Receiving

Calls .................................... 14

Selecting the Channel ......... 15

Setting the Handset

Volume ................................ 15

Using Flash ......................... 15

Using Redial ........................ 16

Muting the Ringer ................ 16

Using Tone Services on a

Pulse Line ........................... 16

Paging ................................. 16

Transferring a Call ............... 17

Using a Headset .................. 17

Memory Dialing ................... 17

Storing a Name and Number

in Memory...........................17

Editing or Deleting a Number

in Memory...........................19

Entering a Pause................20

Reviewing Memory

Numbers.............................20

Dialing a Memory

Number...............................20

Chain-Dialing Service

Numbers ............................21

Testing Stored Emergency

Numbers ............................21

One-Touch Speed Dial ........ 21

Storing/Editing Numbers ....21

(Continued)

To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture.

WARNING:

.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

The exclamation symbol is intended t o
inform you that important operating and
maintenance instructions are included in

!

the literature accompany ing this product.

.

!

TO REDUCE THE RISK OF ELECTRIC

CAUTION:

SHOCK, DO NOT REMOVE COVER OR BACK. NO
USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED PERSONNEL.

The lightning symbol is intended to alert you to
the presence of uninsulated dangerous voltage
within this product’ s enclosure that mi ght be of
sufficient magnitude to constitute a risk of
electric shock. Do not open the product’s case.

+/2146#06"5#('6;"
+05647%6+105

When using your telephone e quipment, ba sic safety
precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons,
including the following:

1. Read and understand all instructions.

2. Follow all warnings an d instru ct ions mark ed on
the product.

3. Never install telephone wiring during a lightning
storm.

4. Never install telephone jac ks in wet locat ion s
unless the jack is specifically designed for wet
locations.

5. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.

6. Use caution when installing or modifying
telephone lines.

7. Do not affix the AC power supply cord to
building surfaces with metal fittings (if the
product has an AC power cord).

8. Unplug this product from the wall outlet before
cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.

9. Do not use this product near water, for
example, near a bathtub, wash bowl, kitchen
sink, or laundry tub , in a wet b asement, or nea r
a swimming p ool.

10. Do not place this product on an unstable cart,
stand, or table. The product may fall , causing
serious damage to the product.

2

11. Slots and openings in the telephone’s cabinet

%106'065

(continued)

Using Speed Dial................22

Deleting a Number in

Memory .............................22

Caller ID Operation ................. 22

Reviewing Caller ID

Records ............................... 23

Caller ID Messages............24

Adding/Deleting the

Area Code ........................... 24

Dialing Numbers from a Caller

ID Record ............................ 24

Storing a Caller ID Record in

Memory ............................... 25

Deleting Caller ID

Records ............................... 25

Answering System

Operation ................................ 26

Using the Menu Button ........ 26

Setting the Day/Time ........... 26

Setting the Number

of Rings ............................... 27

Setting the Record Time ...... 28

Setting the Message

Alert Tone ............................ 28

Turning the Message Alert

Tone Off .............................29

Selecting the Outgoing

Message .............................. 29

Recording/Deleting an

Outgoing Message .............. 29

Setting the System to Answer

Calls .................................... 30

Screening Calls ................... 30

Recording Incoming

Messages ............................ 30

Recording a Memo .............. 31

Recording a

Conversation ....................... 31

Playing Messages ............... 32

Adjusting the Volume .......... 32

Deleting Messages .............. 33

Remote Operation ............... 33

Setting the Security

Code...................................33

Using the Toll-Saver...........34

Using Remote

Commands............................34

Remote Commands ...........36

Troubleshooting ...................... 36

Care ........................................ 38

FCC Statement ....................... 38

The FCC Wants You

to Know ............................... 38

Lightning .............................. 39

and the back or bottom are provided for
ventilation. To protect the telephone from
overheating, these openings must not be
blocked or covered. The openings should
never be blocked by placing the product on a
bed, sofa, rug, or other similar surface. This
product should never be placed near or over a
radiator or heat register. This product should
not be placed in a built-in installation unless
proper ventilation is provided.

12. This product should be operated only from the
type of power source indicated on the marking
label. If you are not sure of the type of power
supply to your home, consult your local power
company.

13. Do not allow anything to rest on the power
cord. Do not locate th is p rodu ct whe r e the c ord
will be stepped on.

14. Do not overload wall outlets and extension
cords as this can result in a risk o f fire or
electric shock.

15. Never push objec ts of any kind into this produc t
through cabinet slots as they may touch
dangerous voltage points or short ou t parts that
could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.

16. To reduce the risk of electric shock, do not
disassemble this product. Take it to a qualified
serviceman when service or repair work is
required. Opening or removing covers may
expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric
shock when the product is subsequently used.

17. Unplug this product from the wall outlet and
refer servicing to qualified services personnel
under the following conditions:

• When the power cord plug is damaged or

frayed.

• If liquid has been spilled into the product.

Important Safety Instructions

3

• If the product has been exposed to rain or
water.

• If the product does not operate normally by
following the operating instructions.

18. Adjust only those controls that are covered by
the operating instructions because improper
adjustments of other controls may result in
damage and will often require extensive work
by a qualified technician to restore the product
to normal operation.

Battery Safety Instructions

19. If the product has been dropped or the cabinet
has been damaged.

20. If the product exhibits a distinct change in
performance.

21. Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be
a remote risk of electric shock from lightning.

22. Do not use the telephone to report a gas leak
while in the vicinity of the leak.

.

"%#76+10"

TO REDUCE THE RISK OF
FIRE OR INJURY, READ
AND FOLLOW THESE
INSTRUCTIONS.

NERGYSTAR

As an E
RadioShack Co rporation has
determined that this product
meets the E
guidelines for energy
efficiency.

NERGYSTAR

.

Partner,

4

$#66'4;"5#('6;"
+05647%6+105

• Use only the appropriate type and size battery
pack specified in the instruction manual

.#

provided for this product.

• Do not dispose of the battery pack in a fire. The
cell may explode. Check with local codes for
possible special disposal instructions.

• Do not open or mutilate the battery pack.
Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be
toxic if swallowed.

• Exercise care in handing the battery pack in
order not to short it with conducting materials
such as rings, bracelets and keys. The battery
or conductor may overheat and cause burns.

.#

.#.#

• Charge the battery pack provided with or

#

"+/2146#06"

#

Cordless phones such as
this one require AC power
to operate. When the AC
power is off, you cannot dial
out or receive incoming
calls using your phone. To
be safe, you should also
have a phone that does not
need AC power to operate
(not a cordless phone) so
you can still make and
receive calls if there is an
AC power failure.

When AC power is lost, the
phone loses the security
access-protection code
connection between the
base and the handset.
When power is restored, put
the both handsets on the
base briefly to restore this
connection.

identified for use with this product only in
accordance with the instructions and limit ations
specified in the instruc tion manual provided for
this product.

• Observe proper polarity orientation between
the battery pack and battery charger.

+05647%6+105

+0641&7%6+10

Thank you for purchasing a RadioShack 900 MHz
Cordless Telephone. Your telephone provides
excellent clarity a nd range and integra tes Cal ler ID ,
Call Waiting ID, and a digita l answeri ng sys tem into
one space-saving device. The 900 MHz band
provides less interference, clearer sound, and
greater range than 46/49 MHz cordless telephones.

The digital answering system provides clear reliable
messaging with call screening, day/time stamp, call
counter, remote access and instant skip or replay
messaging.

The Caller ID records each caller’s name (if
available in your area), telephone number, and the
date and time of the call, as provided by your local
phone company to Caller ID service subscribers.

+/2146#06"%#..'4"+&"
+0(14/#6+10

To use Caller ID and Call Waiting, you must be in
an area where those servi ces are availab le and you
must subscribe to th ose serv ices thro ugh you r local
phone company. Where Caller ID is offered, one or
more options are generally available:

5#8'"6*'5'"

Introduction

#"

5

Important Caller ID Information

• caller’s number only

• caller’s name only

• caller’s name and number

If you subscribe to Call Wai ting ID and Caller ID, the
system can show you the incoming caller
information, even when you are already talking on
the phone.

4'#&"6*+5"$'(14'"+056#..#6+10

We have designed your p hone to conform to federal
regulations and you can connect it to most phone
lines. However, each devi ce th at yo u con nect to the
telephone line draws power from the line. We refer
to this power draw as the phone’s ringer
equivalence number, or REN. The REN is on the
bottom of your phone.

If you use more than one phone or other device on
the line, add up all the RENs. If the total is more
than five (three in rural areas), your phones might
not ring. If ringer ope rati on i s i mp air ed, remove one
of the devices from the line.

The digital answering system stores up to 16
minutes of messages on a computer chip and
records each message’s day and time. This gives
you advanced capabilities over tape-based
answering machines:

• You can delete individual messages and save
the rest.

• There are no tapes to bother with and no tape
mechanisms to wear out.

The remote operation feature lets you operate your
answering system fro m a touch-tone phon e (or from
a rotary phone with a pocket tone dialer).

6

+056#..#6+10

.

"%#76+10"

.

You must use a
Class 2 power

source that
supplies 9V DC and
delivers at least 350 mA.
Its center tip must be set
to positive and its plug
must fit the phone's DC
IN 9V jack. The supplied
adapter meets these
specifications. Using an
adapter that does not
meet these
specifications could
damage the phone or
the adapter.

• Always connect the AC
adapter to the phone
before you connect it to
AC power. When you
finish, disconnect the
adapter from AC power
before you disconnect it
from the phone.

TEL LINE

DC IN 9V

/1706+0)"6*'"2*10'

You can place the phone on a desk or table, mount
it on a standard wall plate, or directly on a wall.
Choose a location that is:

• near an AC outlet

• near a modular telephone line jack

• out of the way of normal activities

• away from electrical machinery, electrical
appliances, metal walls or filing cabinets,
wireless intercoms, alarms, and room monitors

• away from other cordless phones

You can try different locations t o see which provides
the best performance.

Your telephone connects directly to a modular
telephone line jack. If your telephone wiring does
not have a modular ja ck, you can update the wiring
yourself using jacks and adap ters (ava ilabl e at your
local RadioShack store or online at
RadioShack.com), or have the telephone company
update the wiring for you. You must use compatible
modular jacks that are compliant with Part 68 of

FCC Rules

installed is RJ11C (RJ11W for a wall plate).

1P"C"&GUM"6QR

1. Plug one end of the supplie d long m odular c ord
into the

2. Plug the modular cord’s other end into a
modular telephone line jack.

3. Insert the supplied AC adapter’s barrel plug
into the

4. Route the adapter’s cord through the strain
relief slot on the base’s bottom.

.#

.#

.#.#

. The USOC number of the jack to be

TEL LINE

DC IN 9V

jack on the base’s back.

jack on the back.

!

Installation

7

Installation

DC IN 9V

TEL LINE

5. Plug the adapter into a standard AC outlet.

6. Lift the base’s antenna to a vertical position.

1P"C"9CNN"2NCVG"QT"9CNN

To mount the phone di rectly on a wall , you need tw o
screws (not supplied) with heads that fit into the
keyhole slots on the base. Drill two holes 315/16
inches apart. Thread a screw into each hole,
leaving the heads extended about

1. Plug one end of the supplied modular cord
(short for a wall plate, long for direct wall
mounting) into the
back.

2. Insert the supplied AC adapter’s barrel plug
into the

3. Route the adapter and modular cords through
the base’s grooves.

4.

For a wall plate

end into the wall plate jack, then align the
base’s keyhole slots with the wall plate studs
and slide the base downward to secure it.

DC IN 9V

TEL LINE

jack.

, plug the modular cord’s other

1

/8 inch.

jack on the base’s

DC IN 9V

8

For direct wall mounting

keyhole slots with the mounting screws and
slide the base downward to secure it.

5. Plug the adapter into a standard AC outlet.

6. Lift the base’s antenna to a vertical position.

, align the base’s

+056#..+0)"6*'"%*#4 )+0) "
%4#&.'

1. Insert the supplied AC adapter’s barrel plug
into the DC IN 9V jack on the back of the
charger.

2. Route the cord th rough the st rain re lief s lot a nd
plug the adapter into a standard AC outlet.

%100'%6+0)."%*#4)+0)"#0&"

#

"+/2146#06"

#

Be sure the battery pack is
properly connected before
you try to charge it. The
CHARGE LED lights when
the handset is on the base
or cradle even if the battery
pack is not connected
properly.

±

"016'"±"

• If the phone does not
work, recharge the
battery pack. (The
battery power might be
too low for the display to
operate.)

• If the battery pack
becomes weak during a
call, the handset beeps
and

ýBemý8Wjj[ho

ýBemý8Wjj[hoýBemý8Wjj[ho

ýBemý8Wjj[ho

flashes. When this
happens, you cannot
make a call on the
phone until you recharge
the battery pack.

• If the battery pack is
completely discharged
or the base loses power
while the handset is
away from it, place the
handset on the base to
reset the security
access-protection code.
If it was the handset that
lost power, recharge the
battery pack.

'2.#%+0)"6*'"$#66 '4;"2#%-

4

The phone comes with a rechargeable Ni-Cd
(nickel-cadmium) battery pack installed in each
handset, but not connected. Before using your
phone, you must connect the battery packs, then
charge them for about 24 hours.

1. Press down and slide off the battery pack
compartment cover.

2. Lift the battery pack out of the compartment.

3. Plug the battery pack’s
connector into the
socket in the
compartment. The
connector fits only one
way.

4. Put the battery pack in
the compartment.

5. Replace the cover.

To charge the battery packs, place one handset on
the base, face up or down. The base’s CHARGE
LED lights. Pla ce th e othe r hand set o n the chargi ng
cradle. The cradle’s CHARGE LED lights

Recharge the battery pack when
flashes.

±ý

When you first use the phone after charging or
recharging the battery packs, the phone might not
work and you might hear error beeps. If this
happens, return the hands et to the base for a bout 5
seconds to reset the security access-protection
code.

Using a pencil eraser, clean the charging contacts
on the handset, the base, and the charger about
once a month.

#"

Bemý8Wjj[hoý

Bemý8Wjj[hoý

Bemý8Wjj[hoýBemý8Wjj[hoý

Installation

9

"9#40+0)

ý

R

Dispose of the old battery
pack promptly and properly.
Do not burn or bury it (see

Installation

“Battery Safety Instructions”
on Page 4 for additional
information on proper
battery handling).

ý

R

About once a month, fully discharge the battery
pack by keeping the handset off the base or cradle

Bemý8Wjj[ho

Bemý8Wjj[ho

until

Bemý8Wjj[hoBemý8Wjj[ho

pack loses its ability to fully recharge.
The supplied battery pack sho ul d las t about a year.

If the battery pack does not hold a charge for more
than 2 hours after an overnight charge, repl ace it
with a new 3.6V, 600 mAh battery pack with a
connector that fits the socket in the battery
compartment. You can orde r a repl acem ent b atte ry
pack through your loc al RadioSha ck store (or onlin e

"

at RadioShack.com). Install the new battery pack
and charge it for about 24 hours.

If you have trouble replacing the battery pack, take
the phone to your local RadioShack for assistance.

flashes. Otherwise, the battery

Rý

4GE[ENKPI"0K/%F"$CVVGTKGU0

The EPA certified RBRC® Battery
Recycling Seal on the nickel-cadmium
(Ni-Cd) battery indicates RadioShack
is voluntarily pa rticipating in an i ndustry
program to collect and recycle these
batteries at the end of their useful life, when taken
out of service in the United States or Canada. The
RBRC program prov ides a co nvenient alternativ e to
placing used Ni-Cd batteries into the trash or the
municipal waste stream, which may be illegal in
your area. Please call 1-800-THE-SHACK (1-800­843-7422) for information on Ni-Cd battery recyc ling
and disposal bans/restrictions in your area.
RadioShack’s in volvem ent in this program is part of
the company’s commitment to preserving our
environment and conserving our natural resources.

10

4')+56'4+0)"6*'"5'%10&"

#0&5'6

*

The handset placed on the base during the
charging process automatically registered with the

>I'

base, and

>I'

appears on the upper right of the

>I'>I'

display. The handset charged in the cradle must

±

"016'"±"

Registering the Second
Handset

• Once registered, you
may charge HS1 and
HS2 on either the base
or the charging cradle.

• When a power failure
occurs, or the base
unit’s power is
disconnected for longer
than one hour, both
handsets will need to be
re-registered.

Setting the Dialing Mode

• You cannot use HS2 to
set the dialing mode.
Check the handsets’
displays to distinguish
between HS1 and HS2.

• The phone exits setting
mode if a call or page is
received, or if you press
END.

also be registered with the base prior to use.
Place the second handset on the base. The base’s

CHARGE LED flashes. When the registration is

>I(

>I(

complete
display.

appears in the second handset’s

>I(>I(

±

5'66+0)"6*'"&+#.+0)"/1&'

Your phone comes set for tone dialing. If you have
pulse service, you need to change the dialing mo de.

If you are not sure which type of service you have,
do this test:

1. Lift the handset, press
for a dial tone.

2. Press any number other than
an outside line access code (9, for example).

If the dial tone stops,

service.

If the dial tone continues

service.

Once you have determined which type of service
you have, set the diali ng mode. Use hands et HS1 to
set the dialing mode.

1. Press
then hold down
screen appears.

2. Press 4 or

3. Press

±ý

4. To store the new setting, press
the handset to the base.

TALK/FLASH

0

or, if required,

you have touch-tone

, you have pulse

±

END

to hang up the phone if necessary,

9

three times to select

CH/SEL

to toggle between

CID/MENU

until the selection

:_Wb

:_Wb

:_Wb:_Wb

Jed[ý

Jed[ý

Jed[ýJed[ý

END

, and return

, and listen

.

Fkbi[

Fkbi[

and

Fkbi[Fkbi[

Installation

.

11

If the battery power is too low, the dial mode might
reset to tone. If you are on a pulse line and cannot
make a call, try re-setting the dialing mode to pulse.

5'66+0)"6*'"*#0&5'6N5"4+0)'4"

10'181.7/'

6

You can select one of the handsets’ four different
ringer tone/volume settings or turn the ringers off.
You can also select a di fferent tone/vol ume for each
handset.

At any time, except during a call, repeatedly press

8888

9

or

to select the desired ringer setting. Each

time you press a button, the phone rings at the

H_d]ýJof[ý7

Installation

selected setting and

H_d]ýJof[ý8ý>_]^

H_d]ýJof[ý8ý>_]^, H_d]ýJof[ý8ýBem

Bem

Bem

,

H_d]ýJof[ý8ý>_]^H_d]ýJof[ý8ý>_]^

BemBem

appears.

H_d]ýJof[ý7 >_]^

H_d]ýJof[ý7H_d]ýJof[ý7

H_d]ýJof[ý8ýBem,ýýýý

H_d]ýJof[ý8ýBemH_d]ýJof[ý8ýBem

>_]^, H_d]ýJof[ý7ý

H_d]ýJof[ý7ý

>_]^>_]^

H_d]ýJof[ý7ýH_d]ýJof[ý7ý

H_d][hýE\\ý

H_d][hýE\\ý

or

H_d][hýE\\ýH_d][hýE\\ý

6740+0)"6*'"$#5'N5"4+0)'4"
1011(("

You can set the base’s ringer to high or low, or turn
it off.

"016'"±"

±

The phone exits the setting
mode if you:

• wait more than 2
seconds between key
presses

• receive an incoming call

•press PLAY/STOP

•press TALK/FLASH on
the handset

Start again at Step 1.

12

1. Press

2. Repeatedly press

3. Press

Even when you turn off the base’s ringer, you can
still make or receive calls using this phone.
Telephones on the sam e l ine and the handset (if its
ringer is not turned off) still ring when there is an
incoming call.

SET/RING

sounds, and the current setti ng appears. Wh en
the ringer is set to

±

“Off.”

current setting. The system rings at each
setting change and

PLAY/STOP

mode.

. The phone’s current ly set ring

E<

E<

, the phone announces

E<E<

SET/RING

>_

>_, Be

>_>_

to store and exit the setting

to change the

Be

E\

E\

, or

BeBe

E\E\

appears.