If QuarkXPress detects that the activation data has been modified or is missing or
corrupt, the application displays the Activate QuarkXPress dialog box and prompts
you to reactivate QuarkXPress. If QuarkXPress is running in the grace period, the grace
period expires.
14 | GETTING STARTED WITH QUARKXPRESS 10.1.1
Reactivating
After activation, QuarkXPress verifies the validity of the activation key each time it is
launched. If QuarkXPress fails to detect a valid activation key, you must reactivate the
software by contacting Quark customer service, submitting the online form, or faxing
the reactivation form.
You must reactivate QuarkXPress if you make a significant hardware change (such as
changing the Ethernet address on a Mac® or changing the computer processor) or if
the activation mechanism is damaged in some way.
If you plan to make significant hardware changes to your computer, you might want
to use the License Transfer feature deactivate QuarkXPress first and then reactivate it
on the same computer after you make the hardware changes. For more information,
see "License transfer."
If you need to reactivate your copy of QuarkXPress, reactivate it within 30 days. After
30 days, it will run only in demonstration mode (see "Demonstration mode").
You can uninstall and reinstall an activated copy of QuarkXPress on the same computer
as many times as you want without reactivating the application.
ACTIVATION
The grace period for activation after installation or for certain types of peripheral
hardware changes is 30 days. There is no grace period for a significant hardware change
or for damage to the activation mechanism.
Dual activation policy
A single-user license of QuarkXPress allows the primary registered user to install and
use the software on two computers (a primary computer and secondary computer).
To take advantage of this policy, simply install and activate QuarkXPress on both
computers.
Demonstration mode
Demonstration mode imposes the following limitations:
• Files cannot be saved/downsaved.
• The Revert to Saved feature is disabled.
• The Save Page as EPS feature is disabled.
• You can edit settings in the Save pane of the Preferences dialog box (QuarkXPress/Edit
menu), but layouts will not be auto-saved or backed up using these settings.
• The Collect for Output feature is disabled.
• You cannot create a library.
• You cannot create a book.
• Print layouts display the words “QuarkXPress Demo” on each page when printed.
GETTING STARTED WITH QUARKXPRESS 10.1.1 | 15
ACTIVATION
• In PostScript® files, the words “QuarkXPress Demo” are embedded in each page of
the PostScript.
• You can export a maximum of five pages of a QuarkXPress layout in PDF format, and
the words “QuarkXPress Demo” display on each page.
• Only five pages will print at a time.
• Reflow article cannot be exported as ePUB
• Reflow article cannot be exported as Kindle
If QuarkXPress runs in demonstration mode immediately after it is installed, you must
activate it before you can work with its full functionality.
16 | GETTING STARTED WITH QUARKXPRESS 10.1.1
License transfer
You can move an activated copy of QuarkXPress to a new computer on your own using
the License Transfer process. This process entails deactivating the software on one
computer and then reactivating it on another computer.
You also need to transfer your license if you substantially change the hardware
configuration of your computer.
If you want to transfer your license without contacting Quark Technical Support, you
must have an Internet connection.
LICENSE TRANSFER
To use the License Transfer feature:
Launch QuarkXPress
1
Choose QuarkXPress/Help > Transfer QuarkXPress License.
2
Follow the directions on the screen.
3
GETTING STARTED WITH QUARKXPRESS 10.1.1 | 17
UNINSTALLING
Uninstalling
If the uninstaller detects a running instance of the application, an alert displays. Close
the application before you begin to uninstall.
Uninstalling: Mac OS X
To uninstall QuarkXPress, open the "Applications" folder on your hard drive (or the
folder in which QuarkXPress was installed) and drag the QuarkXPress folder to the
trash.
Uninstalling: Windows
To uninstall QuarkXPress:
Choose Start > All Programs > QuarkXPress > Uninstall.
1
Click Yes. The uninstaller gathers the information necessary for uninstalling and then
2
an alert displays to notify you that the contents of the QuarkXPress application folder
will be deleted.
Click Yes to continue or No to cancel.
3
You can also uninstall by running the installer again.
18 | GETTING STARTED WITH QUARKXPRESS 10.1.1
Contacting Quark
The support portal allows you to log support tickets, track tickets, receive status
notifications, chat with a technical support representative, search the Knowledge Base,
and access product documentation.
With direct access to documentation across all Quark software - from QuarkXPress
and App Studio to Quark Enterprise Solutions - you can find answers to your questions
at your convenience. Our support team is also available to help, either through our
support portal, or via phone for our maintenance contract customers.
CONTACTING QUARK
If you are a Quark customer and have a current maintenance or support contract your
account has already been created for you using your registered email address. If you
do not have a support contract you can purchase a single support incident to get your
problem resolved. If you have purchased or registered a supported product, you are
eligible for free support for the first 90 days.
In the Americas
For more details, please check out our support website www.quark.com/support
Outside the Americas
For countries outside the Americas, please visit the following sites to access your support