Quantum STORNEXT 4.0.1 User Manual

StorNext
StorNext® 4.0.1
6-01658-13
User's Guide User's GuideUser's Guide User's GuideUser's Guide
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2010 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo, Scalar, and StorNext are registered trademarks of Quantum Corporation, registered in the U.S. and other countries.
Backup. Recovery. Archive. It’s What We Do., the DLT logo, DLTSage, DXi, DXi-Series, Dynamic Powerdown, FastSense, FlexLink, GoVault, MediaShield, Optyon, Pocket-sized. Well-armored, SDLT, SiteCare, SmartVerify, StorageCare, Super DLTtape, SuperLoader, and Vision are trademarks of Quantum.
LTO and Ultrium are trademarks of HP, IBM, and Quantum in the U.S. and other countries. All other trademarks are the property of their respective companies.
Specifications are subject to change without notice.
ii Quantum StorNext User’s Guide

Contents

Chapter 1 Introduction 1
About StorNext File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About StorNext Storage Manager. . . . . . . . . . . . . . . . . . . . . . . 2
About Distributed LAN Clients . . . . . . . . . . . . . . . . . . . . . . . . . 2
About Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Purpose of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
How This Guide is Organized. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 StorNext GUI Overview 7
Accessing the StorNext GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The StorNext Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
StorNext Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
StorNext Home Page Dropdown Menus . . . . . . . . . . . . . . . . . 13
Chapter 3 The Configuration Wizard 17
Step 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 2: Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Quantum StorNext User’s Guide iii
Contents
License Expiration and Limits . . . . . . . . . . . . . . . . . . . . . . . . . 24
Updating Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Licensing and Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Manually Editing the license.dat File. . . . . . . . . . . . . . . . . . . . 28
Step 3: Name Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Deleting a Name Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Step 4: File Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Step 5: Storage Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adding a New Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Viewing an Existing Library . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Editing a Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deleting a Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Performing Other Library Actions . . . . . . . . . . . . . . . . . . . . . . 40
Storage Disk Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Adding a New Storage Disk . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Viewing an Existing Storage Disks. . . . . . . . . . . . . . . . . . . . . . 43
Editing a Storage Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Deleting a Storage Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adding a New Data Replication Host . . . . . . . . . . . . . . . . . . . 45
Editing a Data Replication Host . . . . . . . . . . . . . . . . . . . . . . . 46
Deleting a Data Replication Target . . . . . . . . . . . . . . . . . . . . . 46
Adding a New Mount Point . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Enabling Data Deduplication . . . . . . . . . . . . . . . . . . . . . . . . . 47
Step 6: Storage Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adding a Storage Manager Storage Policies . . . . . . . . . . . . . . 49
Adding a Replication Storage Policies . . . . . . . . . . . . . . . . . . . 55
Viewing a Storage Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Running a Storage Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Editing a Storage Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Deleting a Storage Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Step 7: Email Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adding an Email Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Step 8: Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adding an Email Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Viewing Email Recipient Information . . . . . . . . . . . . . . . . . . . 60
Editing an Email Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Deleting an Email Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Step 9: Done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
iv Quantum StorNext User’s Guide
Contents
Chapter 4 File System Tasks 63
Label Disks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Labeling a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Unlabeling a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Check File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Viewing and Deleting a Check Report. . . . . . . . . . . . . . . . . . . 68
File System Check Output Files . . . . . . . . . . . . . . . . . . . . . . . . 69
Affinities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Allocation Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Example Use Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Adding a New Affinity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Deleting an Affinity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Migrate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Truncation Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 5 Storage Manager Tasks 79
Storage Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting Devices Online and Offline . . . . . . . . . . . . . . . . . . . . . 80
Additional Options for Tape Drives . . . . . . . . . . . . . . . . . . . . . 81
Drive Pools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Viewing Drive Pool Information . . . . . . . . . . . . . . . . . . . . . . . 82
Adding a Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Editing a Drive Pool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Deleting a Drive Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Media Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Viewing Media Information . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Filtering Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Performing Media Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Library Operator Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Software Requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Viewing a Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Adding a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Editing an Existing Schedule . . . . . . . . . . . . . . . . . . . . . . . . . 100
Deleting an Existing Schedule . . . . . . . . . . . . . . . . . . . . . . . . 100
Quantum StorNext User’s Guide v
Contents
Alternate Retrieval Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Distributed Data Mover (DDM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Distributed Data Mover Overview . . . . . . . . . . . . . . . . . . . . . 103
Installing the DDM Feature on Clients. . . . . . . . . . . . . . . . . . 107
Accessing Distributed Data Mover . . . . . . . . . . . . . . . . . . . . 107
Enabling DDM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Managing DDM Hosts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Host Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Distributed Data Mover Reporting . . . . . . . . . . . . . . . . . . . . 113
Disaster Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 6 Replication and Deduplication 115
Replication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Replication Configuration Overview . . . . . . . . . . . . . . . . . . . 116
Replication Process Overview . . . . . . . . . . . . . . . . . . . . . . . . 117
Files Excluded From Replication . . . . . . . . . . . . . . . . . . . . . . 118
Replication Terms and Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Namespace Realization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Blockpool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Blackout Period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Replication Source Policy and Replication Source Directory . 120
Replication Target Directory . . . . . . . . . . . . . . . . . . . . . . . . . 120
Replication Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replication Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Bandwidth Throttling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Multilink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Virtual IP (vIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Some Replication Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Scenario 1: Simplest Replication . . . . . . . . . . . . . . . . . . . . . . 122
Scenario 2: Replicating Multiple Copies in the Same Target
File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Scenario 3: Replicating to Multiple Target Hosts / File
Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Additional Replication Possibilities . . . . . . . . . . . . . . . . . . . . 126
Non-Supported Replication Between Source and Target. . . . 128
Configuring Replication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Step 1: Create Source and Target File Systems . . . . . . . . . . . 129
Step 2: Setting up the Blockpool. . . . . . . . . . . . . . . . . . . . . . 132
Step 3: Creating Replication Targets . . . . . . . . . . . . . . . . . . . 134
vi Quantum StorNext User’s Guide
Contents
Step 4: Create a Replication Storage Policy. . . . . . . . . . . . . . 135
Configuration Steps Summary . . . . . . . . . . . . . . . . . . . . . . . 141
Scheduling Replication Blackouts (Optional). . . . . . . . . . . . . 142
Optional HA and Multilink Configuration . . . . . . . . . . . . . . . 144
Running Replication Manually (Optional) . . . . . . . . . . . . . . . . . . . . . 148
Replication Statuses and Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Replication Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Replication Administration . . . . . . . . . . . . . . . . . . . . . . . . . . 149
StorNext Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Troubleshooting Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Data Deduplication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
How Deduplication Works . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Deduplication and Replication . . . . . . . . . . . . . . . . . . . . . . . 152
Setting Up Deduplication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Step 1: Creating a Deduplication-Enabled File System . . . . . 153
Step 2: Specifying the Blockpool. . . . . . . . . . . . . . . . . . . . . . 153
Step 3: Creating a Deduplication-Enabled Storage Policy . . . 153
Data Deduplication Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Deduplication Administration . . . . . . . . . . . . . . . . . . . . . . . . 155
Deduplication Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Chapter 7 Tools Menu Functions 157
User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Adding a New User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Viewing an Existing User Profile . . . . . . . . . . . . . . . . . . . . . . 161
Modifying an Existing User . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Deleting an Existing User . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Changing the Admin Password. . . . . . . . . . . . . . . . . . . . . . . 163
Client Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
System Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Starting or Stopping StorNext File System . . . . . . . . . . . . . . 166
Starting or Stopping StorNext Storage Manager . . . . . . . . . 166
Refreshing System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Specifying Boot Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
File and Directory Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Store Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Change File Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Quantum StorNext User’s Guide vii
Contents
Recover Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Recover Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Retrieve Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Retrieve Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Truncate Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Move Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Modify File Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
View File Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
File Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Storage Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Replication and Deduplication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
HA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Chapter 8 Service Menu Functions 181
The Health Check Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Running a Health Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Viewing the Health Check Results . . . . . . . . . . . . . . . . . . . . . 183
Viewing Health Check Histories. . . . . . . . . . . . . . . . . . . . . . . 184
The Capture State Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Creating a Capture State Log . . . . . . . . . . . . . . . . . . . . . . . . 185
Deleting a Previous System State Capture. . . . . . . . . . . . . . . 186
The System Backup Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
The Admin Alerts Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
The Tickets Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Viewing Ticket Information. . . . . . . . . . . . . . . . . . . . . . . . . . 189
Editing Ticket Information . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Closing Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Chapter 9 Converting to HA 193
HA Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
HA Terms and Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Primary Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Secondary Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Virtual IP (vIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
viii Quantum StorNext User’s Guide
Contents
Virtual Netmask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
HA Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Preparing for HA Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Pre-Conversion Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
HA and Distributed LAN Clients . . . . . . . . . . . . . . . . . . . . . . 196
Converting to HA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
HA Conversion Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Managing HA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
HA Statuses and Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Troubleshooting HA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Chapter 10 StorNext Reports 203
Report Navigation Controls. . . . . . . . . . . . . . . . . . . . . . . . . . 204
StorNext Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
StorNext Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
The Jobs Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
The File Systems Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
The SAN Devices Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
The SAN and LAN Clients Report. . . . . . . . . . . . . . . . . . . . . . 211
The LAN Client Performance Report . . . . . . . . . . . . . . . . . . . 212
The Distributed Data Mover Report . . . . . . . . . . . . . . . . . . . 213
Replication Deduplication Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Policy Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Policy Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Chapter 11 Customer Assistance 221
Quantum Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . 221
Appendix A Operating Guidelines 223
The Reserved Space Parameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Windows Configuration File Format . . . . . . . . . . . . . . . . . . . 224
Distributed LAN Server/Client Network and Memory Tuning . . . . . . . 225
Distributed LAN Server and Client Network Tuning. . . . . . . . 225
Quantum StorNext User’s Guide ix
Contents
Distributed LAN Server Memory Tuning . . . . . . . . . . . . . . . . 227
Configuring LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Using LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
UNIX File and Directory Modes . . . . . . . . . . . . . . . . . . . . . . . 229
LDAP Refresh Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Setting Up Restrictive ACLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Default Single-Path I/O Retry Behavior. . . . . . . . . . . . . . . . . . . . . . . . 230
Event Handles for fsm.exe on a Windows Metadata Server. . . . . . . . 230
FSBlockSize, Metadata Disk Size, and JournalSize Settings . . . . . . . . 231
Disk Naming Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
General Operating Guidelines and Limitations . . . . . . . . . . . . . . . . . 234
Appendix B Replication and Deduplication 243
Replication Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Replication Terminology and Conventions. . . . . . . . . . . . . . . . . . . . . 244
Copies and Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Replication Target Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Number of Replication Copies. . . . . . . . . . . . . . . . . . . . . . . . 246
Isolating a Replication Target Directory. . . . . . . . . . . . . . . . . 247
Final Recommendation For Target Directories. . . . . . . . . . . . 248
StorNext snpolicyd Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Replication Copies = 2 (Detail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
More About Replication Target Directories . . . . . . . . . . . . . . . . . . . . 255
Deduplication Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Enabling Deduplication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Deduplication Modification Time . . . . . . . . . . . . . . . . . . . . . 259
Deduplication and Blockpools. . . . . . . . . . . . . . . . . . . . . . . . 260
Deduplication and Truncation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Enabling Deduplication and Truncation . . . . . . . . . . . . . . . . 261
Storage Manager Truncation . . . . . . . . . . . . . . . . . . . . . . . . 261
Replication, Deduplication and Truncation . . . . . . . . . . . . . . . . . . . . 262
Replication, Deduplication and Storage Manager . . . . . . . . . . . . . . . 263
Replicating into a Storage Manager Relation Point. . . . . . . . 263
x Quantum StorNext User’s Guide
Contents
Truncation and Deduplication / Replication (with and
without SM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
The snpolicyd Debug Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Appendix C High Availability Systems 275
High Availability Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
HA Internals: HAmon Timers and the ARB Protocol . . . . . . . . . . . . . . 278
Primary and Secondary Server Status . . . . . . . . . . . . . . . . . . 282
File System Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
The ha_peer and fsnameservers File. . . . . . . . . . . . . . . . 284
HA Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Configuration and Conversion to HA . . . . . . . . . . . . . . . . . . . . . . . . 289
Conversion to HA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
SyncHA process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Managing High Availability in the StorNext GUI . . . . . . . . . . . . . . . . 292
High Availability Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Windows and Linux SNFS Installations Without the HaShared
File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Linux SNMS and SNFS Installations with the HaShared File
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
HA Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
HA Resets of the First Kind . . . . . . . . . . . . . . . . . . . . . . . . . . 301
HA Resets of the Second Kind. . . . . . . . . . . . . . . . . . . . . . . . 302
HA Resets of the Third Kind . . . . . . . . . . . . . . . . . . . . . . . . . 302
Using HA Manager Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 303
HA Tracing and Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Single (Singleton) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
FSM failover in HA Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Failover Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Replacing an HA System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Appendix D Web Services API 313
Enabling WS-API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
WS-API APIs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Quantum StorNext User’s Guide xi
Contents
The doCancel API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
The doMediaMove API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
The doRetrieve API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
The doStore API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
The doTruncate API. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
The getDriveReport API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
The getFileLocation API. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
The getMediaInfo API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
The getMediaReport API . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
The getSMQueue API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
The getSNAPIVersion API . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
The setMediaMoveInfo API . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Appendix E Storage Manager Truncation 319
Truncation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Normal Truncation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Immediate Truncation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Daily Truncation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Space Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
LOSPACE Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Emergency Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Disabling Truncation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Truncation Feature Locking. . . . . . . . . . . . . . . . . . . . . . . . . . 323
Disable Truncation Commands . . . . . . . . . . . . . . . . . . . . . . . 323
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Files Are Not Truncated as Expected . . . . . . . . . . . . . . . . . . . 324
"Old" Files Not Truncating According to Policy Class . . . . . . . 324
Small Files Not Truncating . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Miscellaneous Usage Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Appendix F Security 327
StorNext Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
ACLs on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
ACLs on Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
“Central Control” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
xii Quantum StorNext User’s Guide
Contents
Cross-Platform Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Config (.cfg) File Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Appendix G Troubleshooting 341
Troubleshooting StorNext File System. . . . . . . . . . . . . . . . . . 342
Troubleshooting StorNext Storage Manager. . . . . . . . . . . . . 350
Troubleshooting OS Issues . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Troubleshooting Replication . . . . . . . . . . . . . . . . . . . . . . . . . 355
Troubleshooting HA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Troubleshooting StorNext Installation and Upgrade Issues. . 360
Troubleshooting Other Issues . . . . . . . . . . . . . . . . . . . . . . . . 361
Appendix H RAS Messages 365
Media and Drive RAS Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
SNFS RAS Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Other RAS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Quantum StorNext User’s Guide xiii
Contents
xiv Quantum StorNext User’s Guide

Figures

Figure 1 StorNext Login Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 2 System Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 3 StorNext Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 4 Configuration > Configuration Wizard Welcome Screen . 19
Figure 5 Configuration > Licenses > Agreement Screen . . . . . . . . 22
Figure 6 Configuration > Licenses > Entry Screen . . . . . . . . . . . . . 23
Figure 7 Configuration > Licenses > Entry Screen . . . . . . . . . . . . . 24
Figure 8 Name Servers Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 9 Configuration > File System Screen . . . . . . . . . . . . . . . . . 31
Figure 10 Configuration > File System > New Screen . . . . . . . . . . . 32
Figure 11 Configuration > File System > New Screen 2. . . . . . . . . . 33
Figure 12 Configuration > File System > New Screen 3. . . . . . . . . . 34
Figure 13 Configuration > File System > New Screen 3. . . . . . . . . . 35
Figure 14 Storage Destinations > Library Screen . . . . . . . . . . . . . . . 36
Figure 15 Storage Destinations > Library > New Screen. . . . . . . . . 37
Figure 16 Library Details Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 17 Edit Library Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 18 Configuration > Storage Destinations > Storage Disk
Quantum StorNext User’s Guide xv
Figures
Screen42
Figure 19 Storage Destinations > Storage Disk > New Screen. . . . . 43
Figure 20 View Storage Disk Screen . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 21 Configuration > Storage Destinations > Replication /
Deduplication Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 22 Configuration > Storage Destinations > Replication /
Deduplication Screen (Blockpool) . . . . . . . . . . . . . . . . . . . 48
Figure 23 Configuration > Storage Policies Screen . . . . . . . . . . . . . 50
Figure 24 Storage Policies > New Screen . . . . . . . . . . . . . . . . . . . . . 50
Figure 25 Storage Policies > New > General Tab. . . . . . . . . . . . . . . 51
Figure 26 Storage Policies > New > Relocation Tab . . . . . . . . . . . . 52
Figure 27 Storage Policies > New > Steering Tab . . . . . . . . . . . . . . 53
Figure 28 Storage Policies > New > Schedule Tab. . . . . . . . . . . . . . 54
Figure 29 Storage Policies > New > Associated Directories Tab. . . . 55
Figure 30 View Storage Policies Screen . . . . . . . . . . . . . . . . . . . . . . 56
Figure 31 Configuration > Email Server Screen . . . . . . . . . . . . . . . . 58
Figure 32 Configuration > Email Notifications Screen . . . . . . . . . . . 59
Figure 33 Configuration > Email Notifications New Screen . . . . . . . 60
Figure 34 Configuration > Configuration Wizard Done Screen . . . . 62
Figure 35 Label Disks Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 36 Check File System Screen . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 37 Check File System Report . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 38 Affinities Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 39 New Affinity Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 40 Migrate Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 41 Truncation Parameters Screen . . . . . . . . . . . . . . . . . . . . . 76
Figure 42 Storage Components Screen . . . . . . . . . . . . . . . . . . . . . . 80
Figure 43 Drive Pools Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 44 New Drive Pool Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 45 Media Actions Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
xvi Quantum StorNext User’s Guide
Figures
Figure 46 Library Operator Interface Screen . . . . . . . . . . . . . . . . . . . 94
Figure 47 Software Requests Screen. . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 48 Scheduler Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 49 Scheduler > New Screen . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 50 Alternate Retrieval Location Screen . . . . . . . . . . . . . . . . 102
Figure 51 Configuration > Distributed Data Mover Screen . . . . . . 108
Figure 52 DDM Screen New Host . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 53 Replication Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 54 Replication scenario 1. . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 55 Replication Scenario 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 56 Replication Scenario 3 . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 57 Replicating From One Source to Multiple Targets. . . . . . 126
Figure 58 Replicating From Multiple Sources to One Target. . . . . . 127
Figure 59 Non-Supported Replication From Source to Target . . . . 128
Figure 60 Configuration > File System > New Screen . . . . . . . . . . 130
Figure 61 Configuration > File System > New Screen 2. . . . . . . . . 131
Figure 62 Configuration > File System > New Screen 3. . . . . . . . . 132
Figure 63 Configuration > Storage Destinations > Deduplication
Screen (Blockpool) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Figure 64 Storage Destinations > Replication Targets Screen . . . . 134
Figure 65 Configuration > Storage Policies > New Screen . . . . . . 136
Figure 66 Configuration > Storage Policies > New / Source Directories
Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Figure 67 Storage Policies > New > Outbound Replication Tab . . 138
Figure 68 Outbound Replication Tab > Replication Schedule. . . . . 139
Figure 69 Configuration > Storage Policies Screen (Select
“target”). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 70 Storage Policies > Edit > target > Inbound Replication
Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 71 Configuration > Storage Policies (Run Policy). . . . . . . . . 142
Quantum StorNext User’s Guide xvii
Figures
Figure 72 Storage Policies > New > Blackout Tab . . . . . . . . . . . . . 143
Figure 73 Tools > HA Convert Screen. . . . . . . . . . . . . . . . . . . . . . . 145
Figure 74 Tools > Replication > Bandwidth Screen . . . . . . . . . . . . 147
Figure 75 Tools > Replication/Deduplication > Administration
Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Figure 76 Deduplication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Figure 77 Replication/Deduplication Policy Screen . . . . . . . . . . . . . 154
Figure 78 User Accounts Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Figure 79 New User Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Figure 80 Edit User Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Figure 81 Edit User Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Figure 82 Edit Admin Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Figure 83 Client Download Screen . . . . . . . . . . . . . . . . . . . . . . . . . 164
Figure 84 Client Download Link . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Figure 85 System Control Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Figure 86 File and Directory Action Screen . . . . . . . . . . . . . . . . . . . 168
Figure 87 Change File Version Screen. . . . . . . . . . . . . . . . . . . . . . . 170
Figure 88 Recover Files Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Figure 89 Recover Directories Screen . . . . . . . . . . . . . . . . . . . . . . . 172
Figure 90 Retrieve Files Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Figure 91 Retrieve Directory Screen . . . . . . . . . . . . . . . . . . . . . . . . 174
Figure 92 Truncate Files Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Figure 93 Move Files Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Figure 94 Modify File Attributes Screen . . . . . . . . . . . . . . . . . . . . . 177
Figure 95 View File Info Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Figure 96 Health Check Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Figure 97 Health Check > View Selected Screen . . . . . . . . . . . . . . 183
Figure 98 Health Check > View History Screen. . . . . . . . . . . . . . . . 184
Figure 99 Capture State Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
xviii Quantum StorNext User’s Guide
Figures
Figure 100 Backup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Figure 101 Admin Alerts Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Figure 102 Tickets Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Figure 103 Tickets > View Ticket Screen . . . . . . . . . . . . . . . . . . . . . 190
Figure 104 Tickets > Edit Ticket Screen . . . . . . . . . . . . . . . . . . . . . . 192
Figure 105 Tools > HA Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Figure 106 Manage HA Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Figure 107 Reports > Logs Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Figure 108 Jobs Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Figure 109 File Systems Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Figure 110 SAN Devices Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Figure 111 SAN and LAN Clients Report . . . . . . . . . . . . . . . . . . . . . . 211
Figure 112 LAN Client Performance Report . . . . . . . . . . . . . . . . . . . 213
Figure 113 Distributed Data Mover Report. . . . . . . . . . . . . . . . . . . . 214
Figure 114 Replication/Deduplication Policy Activity Report. . . . . . . 216
Figure 115 Replication/Deduplication Policy Summary Report. . . . . 218
Figure 116 Replication/Deduplication Policy Details Report. . . . . . . 219
Figure 117 Replication/Deduplication Policy Completion Report . . . 220
Figure 118 High Availability Manage Screen . . . . . . . . . . . . . . . . . . 293
Figure 119 FSM Failover in an HA Cluster. . . . . . . . . . . . . . . . . . . . . 306
Figure 120 Possible Drive/Media Mount Discrepancy RAS . . . . . . . . 366
Figure 121 Tape Drive Alerts RAS part 1. . . . . . . . . . . . . . . . . . . . . . 367
Figure 122 Tape Drive Alerts RAS part 2. . . . . . . . . . . . . . . . . . . . . . 368
Figure 123 Tape Drive Alerts RAS part 3. . . . . . . . . . . . . . . . . . . . . . 369
Figure 124 Drive Reported Drive Error RAS. . . . . . . . . . . . . . . . . . . . 370
Figure 125 Cleaning of Drive Failed RAS. . . . . . . . . . . . . . . . . . . . . . 371
Figure 126 Wrong Firmware Level/Invalid Drive Type RAS . . . . . . . . 372
Figure 127 Tape Drive - Reported Media Error RAS . . . . . . . . . . . . . 373
Figure 128 Cleaning Media Expired RAS. . . . . . . . . . . . . . . . . . . . . . 374
Quantum StorNext User’s Guide xix
Figures
Figure 129 Duplicate Physical Media Found RAS . . . . . . . . . . . . . . . 374
Figure 130 Storage Disk Taken Offline RAS . . . . . . . . . . . . . . . . . . . 375
Figure 131 Configuration Not Supported RAS . . . . . . . . . . . . . . . . . 376
Figure 132 Label Validation Failure RAS . . . . . . . . . . . . . . . . . . . . . . 376
Figure 133 Connection Rejected RAS . . . . . . . . . . . . . . . . . . . . . . . . 377
Figure 134 File System Failover RAS . . . . . . . . . . . . . . . . . . . . . . . . . 377
Figure 135 I/O Error RAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Figure 136 Journaling Error Detected RAS . . . . . . . . . . . . . . . . . . . . 378
Figure 137 SNFS License Required RAS. . . . . . . . . . . . . . . . . . . . . . . 379
Figure 138 SNFS License Failure RAS . . . . . . . . . . . . . . . . . . . . . . . . 379
Figure 139 LUN Mapping Changed RAS . . . . . . . . . . . . . . . . . . . . . . 380
Figure 140 Communication Failure RAS . . . . . . . . . . . . . . . . . . . . . . 380
Figure 141 Metadata Inconsistency Detected RAS . . . . . . . . . . . . . . 381
Figure 142 Bad File System Metadata Dump RAS. . . . . . . . . . . . . . . 381
Figure 143 Metadata Dump Failure RAS. . . . . . . . . . . . . . . . . . . . . . 382
Figure 144 File System or Metadata Capacity Warning RAS . . . . . . . 382
Figure 145 File Processing Failure RAS . . . . . . . . . . . . . . . . . . . . . . . 383
Figure 146 Missing LUNs RAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Figure 147 Disk Space Allocation Failure RAS. . . . . . . . . . . . . . . . . . 384
Figure 148 System Resource Failure RAS . . . . . . . . . . . . . . . . . . . . . 384
Figure 149 Affinity Configuration Violations RAS . . . . . . . . . . . . . . . 385
Figure 150 Quota Limit or Fragmentation Warnings RAS . . . . . . . . . 386
Figure 151 Shutdown Error RAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Figure 152 Initialization Failure RAS . . . . . . . . . . . . . . . . . . . . . . . . . 387
Figure 153 SNFS I/O Error RAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Figure 154 Port Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Figure 155 Checksum Error RAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Figure 156 Troubleshooting the StorNext Software RAS . . . . . . . . . 390
Figure 157 Software Resource Violations RAS . . . . . . . . . . . . . . . . . 391
xx Quantum StorNext User’s Guide
Figures
Figure 158 Vault Failure RAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Figure 159 Robotics - Not Ready RAS . . . . . . . . . . . . . . . . . . . . . . . . 392
Figure 160 Robotics - Move Failure RAS . . . . . . . . . . . . . . . . . . . . . . 393
Figure 161 Robotics - Wrong Firmware Level/Invalid Library Type
RAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Figure 162 Backup Errors RAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Figure 163 Invalid Configuration RAS part 1 . . . . . . . . . . . . . . . . . . 396
Figure 164 Invalid Configuration RAS part 2 . . . . . . . . . . . . . . . . . . 397
Quantum StorNext User’s Guide xxi
Figures
xxii Quantum StorNext User’s Guide
Chapter 1

Introduction

StorNext is data management software that enables customers to complete projects faster and confidently store more data at a lower cost. Used in the world's most demanding environments, StorNext is the standard for high performance shared workflow operations and multitier archives. StorNext consists of two components: StorNext File System (SNFS), a high performance data sharing software, and StorNext Storage Manager (SNSM), the intelligent, policy-based data mover.

About StorNext File System

Quantum StorNext User’s Guide 1
StorNext File System streamlines processes and facilitates faster job completion by enabling multiple business applications to work from a single, consolidated data set. Using SNFS, applications running on different operating systems (Windows, Linux, Solaris, HP-UX, AIX, and Mac OS X) can simultaneously access and modify files on a common, high-speed SAN storage pool.
This centralized storage solution eliminates slow LAN-based file transfers between workstations and dramatically reduces delays caused by single-server failures. In high availability (HA) configurations, a redundant server is available to access files and pick up processing requirements of a failed system, and carry on processing.
Chapter 1: Introduction

About StorNext Storage Manager

About Distributed LAN Clients

StorNext Storage Manager enhances the StorNext solution by
reducing the cost of long term data retention, without sacrificing accessibility. SNSM sits on top of SNFS and utilizes intelligent data movers to transparently locate data on multiple tiers of storage. This enables customers to store more files at a lower cost, without having to reconfigure applications to retrieve data from disparate locations. Instead, applications continue to access files normally and SNSM automatically handles data access – regardless of where the file resides. As data movement occurs, SNSM also performs a variety of data protection services to guarantee that data is safeguarded both on site and off site.
StorNext supports SAN client, a distributed LAN client does not connect directly to StorNext via fibre channel or iSCSI, but rather across a LAN through a gateway system called a server is itself a directly connected StorNext client, but it processes requests from distributed LAN clients in addition to running applications.
Any number of distributed LAN clients can connect to multiple distributed LAN servers. StorNext File System supports Distributed LAN client environments in excess of 1000 clients.
distributed LAN clients
distributed LAN server
. Unlike a traditional StorNext
. The distributed LAN
Besides the obvious cost-savings benefit of using distributed LAN clients, there will be performance improvements as well.
Distributed LAN clients must be licensed in the same way as StorNext SAN clients. When you request your permanent StorNext license, you will need to specify the number of distributed LAN clients you plan to use. Naturally, you can always purchase additional distributed LAN client licenses as your needs expand. For more information about StorNext licensing, see
StorNext provides distributed LAN client information via the status monitors on the StorNext home page. More detailed information is available through the Clients Report and the Distributed LAN Client Performance Report. For more information about StorNext reports, see
StorNext Reports on page 205.
Before you can fully use distributed LAN clients, you must first configure a distributed LAN server and distributed LAN clients as described in the
StorNext Installation Guide
2 Quantum StorNext User’s Guide
Step 2: Licenses on page 19
.
Chapter 1: Introduction

Purpose of This Guide

About Licensing Beginning with StorNext 4.0, licensing has changed significantly

compared to previous releases. Multiple licenses are now required for various StorNext features, as well as to perform an upgrade to a new release.
If you have not already installed StorNext 4.0 (or upgraded from a previous release), be sure to read the procedure in the section
Licenses on page 19 before you proceed.
Step 2:
Purpose of This Guide
This guide is intended to assist StorNext users perform day-to-day tasks with the software. This guide also describes how to generate reports. Quantum recommends using the graphical user interface to accomplish tasks, but an appendix provides alternative procedures for users who wish to perform those tasks via the command line interface.

How This Guide is Organized

This guide contains the following chapters:
Chapter 1, Introduction
Chapter 2, StorNext GUI Overview
Chapter 3, The Configuration Wizard
Chapter 4, File System Tasks
Chapter 5, Storage Manager Tasks
Chapter 6, Replication and Deduplication
Chapter 7, Tools Menu Functions
Chapter 8, Service Menu Functions
Chapter 9, Converting to HA
Chapter 10, StorNext Reports
Quantum StorNext User’s Guide 3
Chapter 1: Introduction Notes, Cautions, and Warnings
Chapter 11, Customer Assistance
Appendix A, Operating Guidelines
Appendix B, Replication and Deduplication
Appendix C, High Availability Systems
Appendix D, Web Services API
Appendix E, Storage Manager Truncation
Appendix F, Security
Appendix G, Troubleshooting
Appendix H, RAS Messages

Notes, Cautions, and Warnings

The following table describes important information about Notes, Cautions, and Warnings used throughout this guide.
Description Definition Consequences
Note: Indicates important
information that helps you make better use of the software.
Caution: Advises you to take or
avoid a specified action.
Warning: Advises you to take or
avoid a specified action.
4 Quantum StorNext User’s Guide
No hazardous or damaging consequences.
Failure to take or avoid this action could result in loss of data.
Failure to take or avoid this action could result in physical harm to the user or hardware.

Document Conventions

This guide uses the following document conventions to help you recognize different types of information.
Conventions Examples
Chapter 1: Introduction Document Conventions
For all UNIX-based commands, the # prompt is implied, although it is not shown.
For all UNIX-based commands, words in are variables and should be replaced with user-defined values.
italic
TSM_control stop is the same as # TSM_control stop
cvaffinity <filename>
where <filename> is a
variable and should be replaced with a user-defined value.
Quantum StorNext User’s Guide 5
Chapter 1: Introduction Document Conventions
6 Quantum StorNext User’s Guide
Chapter 2

StorNext GUI Overview

This section describes how to access and navigate through the StorNext GUI.
This chapter includes the following topics:
Accessing the StorNext GUI
The StorNext Home Page
Note: StorNext supports internationalization for the name space of
the file system. This support is fully UTF-8 compliant. It is up to the individual client to set the proper UTF-8 locale.

Accessing the StorNext GUI

The StorNext GUI is browser-based and can be remotely accessed from any machine with access to the StorNext server.
Use this procedure to access the StorNext GUI.
1 Open a Web browser.
Quantum StorNext User’s Guide 7
Chapter 2: StorNext GUI Overview Accessing the StorNext GUI
Note: The following browsers have been tested to work with
StorNext. Browsers not listed may work but are not recommended.
• Internet Explorer 7.x and 8.x
•FireFox 3.x
To ensure proper browser operation, all monitors must be set to display at a minimum resolution of 1024 x 768. If you use a popup blocker, be sure to enable pop-ups in order to ensure that StorNext displays properly.
2 In the browser’s Address field, type the full address of the machine
and its port number, and then press Enter. For example: http:// <machine name>:<port number>. Use the name of the machine and
port number you copied when you installed the StorNext software.
Note: Typically, the port number is 81. If port 81 is in use, use the next
unused port number. (I.e., 82, 83, etc.)
Figure 1 StorNext Login Window
After you enter the machine name and port number, the following window appears:
3 In the User ID field, type admin. 4 In the Password field, type password.
5 Click Login. The initial StorNext System Control screen appears.
8 Quantum StorNext User’s Guide
Loading...
+ 390 hidden pages