Quantum StorNext 3.1.3 User Manual

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StorNext® 3.1.3

StorNext

6-01658-06

StorNext User’s Guide, 6-01658-06, Ver. A, Rel. 3.1.3, January 2009, Made in USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

US Patent No: 5,990,810 applies. Other Patents pending in the US and/or other countries.

StorNext is either a trademark or registered trademark of Quantum Corporation in the US and/or other countries.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation.

SDLT and Super DLTtape are trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Chapter 1 Introduction 1

About StorNext File System ............................................................................ 1

About StorNext Storage Manager ........................................................... 1

About Distributed LAN Clients .............................................................. 2

Purpose of This Guide ...................................................................................... 3

How This Guide is Organized ........................................................................ 3

Notes, Cautions, and Warnings ...................................................................... 4

Document Conventions ................................................................................... 5

Chapter 2 StorNext GUI Overview 6

Accessing the StorNext GUI ............................................................................ 6

The StorNext Home Page ................................................................................ 9

System Monitors ........................................................................................ 9

StorNext Home Page Drop-Down Menus ........................................... 13

StorNext System Status ........................................................................... 16

StorNext Admin Alerts ........................................................................... 17

StorNext Server Status ............................................................................ 19

Home and Help Links ............................................................................. 19

Application Link ...................................................................................... 19

The SNFS and SNSM Home Pages ............................................................... 20

The SNFS Home Page ............................................................................. 20

SNFS Home Page Drop-Down Menus ................................................. 21

StorNext User’s Guide i

The SNSM Home Page ..............................................................23

SNSM Home Page Drop-Down Menus ..................................23

The Configuration Wizard ...............................................................26

Chapter 3 SNFS-Only GUI Overview 29

Accessing the SNFS GUI ..................................................................29

The SNFS Home Page .......................................................................31

The File System Monitor ...........................................................31

Drop-down Menus and Options .............................................33

Shortcut Menu Options .............................................................35

Home and Help Links ...............................................................36

StorNext Server Status ..............................................................36

The SNFS Configuration Wizard ....................................................38

Chapter 4 Common StorNext Tasks 40

Entering the StorNext License .........................................................40

Entering a License String in the .dat File ................................47

Controlling User Access ...................................................................48

Changing the Admin Password ..............................................49

Adding a New User ...................................................................51

Modifying an Existing User .....................................................53

Deleting an Existing User .........................................................54

Starting and Stopping StorNext Components ..............................54

Accessing StorNext Logs .................................................................56

Scheduling StorNext Events ............................................................59

Viewing a Schedule ...................................................................60

Adding a New Schedule ...........................................................62

Modifying an Existing Schedule ..............................................64

Deleting an Existing Schedule .................................................65

Resetting a Schedule ..................................................................66

Setting Up E-mail Notification ........................................................67

Cancelling SNSM Requests .............................................................72

Chapter 5 Backing Up StorNext 74

Types of StorNext Software Backups .............................................74

Setting up Email Notification For Backup .............................75

ii StorNext User’s Guide

Performing a StorNext Software Backup .................................................... 76

Managing the Backup Policy ......................................................................... 77

Chapter 6 Managing the File System 80

Working With File Systems ........................................................................... 80

Adding a File System .............................................................................. 81

Creating a File System From SNFS ....................................................... 89

Modifying a File System ......................................................................... 91

Deleting a File System ............................................................................. 93

Managing File System Operations ............................................................... 94

Disk Device Labeling .............................................................................. 94

Making Global Changes ......................................................................... 99

Working with the fsnameservers File .................................................103

Making or Unmaking a File System .................................................... 104

Starting and Stopping the File System ................................................ 106

Mounting or Unmounting a File System ............................................ 107

Working With Disks ..................................................................................... 108

Adding Disks .......................................................................................... 108

Deleting Disks ........................................................................................ 110

Defragmenting a Disk ...........................................................................111

Working With Stripe Groups ...................................................................... 111

Adding a Stripe Group ......................................................................... 112

Modifying a Stripe Group .................................................................... 116

Deleting a Stripe Group ........................................................................ 119

Working With Affinities ..............................................................................120

Adding an Affinity ................................................................................ 120

Adding an Affinity Through SNFS .....................................................126

Setting the Affinity in a Directory ....................................................... 128

Modifying an Affinity ........................................................................... 130

Deleting an Affinity ...............................................................................131

File System Configuration Restrictions .............................................. 132

Performing a Metadata Dump .................................................................... 132

Using the SNSM File System Functions ....................................................133

Storing Files ............................................................................................ 134

Changing a File Version ........................................................................136

Recovering a File .................................................................................... 137

Recovering a Directory ......................................................................... 138

Retrieving a File ..................................................................................... 139

Retrieving a Directory ........................................................................... 140

Freeing Disk Blocks ...............................................................................141

Moving Files to New Media ................................................................. 143

StorNext User’s Guide iii

Modifying a File’s Attributes .................................................144

Understanding Dynamic Resource Allocation ...........................145

About File System Expansion ................................................145

About Stripe Group Movement .............................................146

Expansion and Movement Steps ...........................................146

Checking the File System ...............................................................147

Performing File System Expansion ..............................................149

Performing Stripe Group Movement ...........................................156

Launching the Movement Wizard ........................................157

Completing Metadata Stripe Group Movement .................165

Reusing LUNs in a Data Stripe Group After a Move .........166

Reusing LUNS in a Metadata Stripe Group After a

Move ...................................................................................167

Chapter 7 Managing Libraries 168

Adding a Library .............................................................................169

Starting the Add Library Wizard ..........................................169

Adding a SCSI Library ............................................................172

Adding an ACSLS Network Library .....................................176

Adding a DAS Network Library ...........................................177

Adding a Vault Library ...........................................................181

Modifying a Library .......................................................................182

Deleting a Library ...........................................................................183

Auditing a Library ..........................................................................184

Changing the Library State ............................................................186

Chapter 8 Managing Drives and Disks 187

Working with Tape Drives ............................................................187

Adding a Tape Drive ...............................................................188

Modifying a Tape Drive ..........................................................194

Deleting a Tape Drive .............................................................195

Changing a Drive State ...........................................................196

Cleaning a Tape Drive .............................................................197

Working with Drive Pools .............................................................198

Adding a Drive Pool ................................................................198

Modifying a Drive Pool ..........................................................200

Deleting a Drive Pool ..............................................................202

Managing Disk Space .....................................................................203

iv StorNext User’s Guide

Changing Watermark Parameters ..............................................................204

Chapter 9 Managing Media 206

Adding Media to a Configured Library .................................................... 206

Adding a Vault ....................................................................................... 212

Removing and Moving Media .................................................................... 215

Removing Media .................................................................................... 215

Moving Media ........................................................................................ 220

Using the SNSM Media Functions ............................................................. 223

Moving Media Manually ...................................................................... 224

Mounting and Dismounting Media .................................................... 226

Removing Media From the Storage Manager ................................... 228

Assigning Blank Media to a Policy Class ........................................... 229

Transcribing Media ...............................................................................230

Changing Media Attributes .................................................................. 232

Reclassifying a Media Class Grouping ............................................... 233

Cleaning Media ...................................................................................... 235

Cancelling the Eject Media Process ............................................................236

Chapter 10 Managing Storage Disks 237

Storage Disk Deduplication .........................................................................238

Adding a Storage Disk ................................................................................. 239

Modifying a Storage Disk ............................................................................243

Deleting a Storage Disk ................................................................................ 244

Changing a Storage Disk State .................................................................... 245

Cleaning a Storage Disk ...............................................................................247

StorNext User’s Guide v

Chapter 11 Data Migration Management 249

Policy Classes and Relationships ..................................................250

Stub Files ...................................................................................250

Disk-to-Disk Relocation ..........................................................251

Adding a Storage Policy .................................................................251

Adding a Policy Class Through SNSM Without a

Relation Point ....................................................................258

Adding a Relation Point to a Policy Class ............................263

Modifying a Policy Class ...............................................................265

Deleting a Policy Class ...................................................................265

Applying a Policy Class .................................................................267

Chapter 12 StorNext Reports 268

SNFS Reports ............................................................................269

The Backup Information Report ...................................................269

The Drive State Information Report .............................................270

The File Information Report ..........................................................273

The Library Information Report ...................................................276

The Library Space Used Report ....................................................278

The Media Information Report .....................................................279

The Policy Class Information Report ...........................................284

The Relation Information Report ..................................................287

The Request Information Report ..................................................289

The Scheduler Information Report ...............................................290

The Storage Disk Information Report ..........................................292

The Directory Affinity Report .......................................................295

The File System Statistics Report ..................................................298

The Stripe Group Statistics Report ...............................................300

The File System Client Report .......................................................302

The File System LAN Client Report .............................................305

Chapter 13 Service Management 308

Using Health Check ........................................................................308

Running a Health Check .........................................................309

Viewing the Health Check History .......................................309

Viewing the Health Check Results ........................................311

Using State Capture ........................................................................312

vi StorNext User’s Guide

Capturing the Current System State ................................................... 312

Downloading a Previous System Capture ......................................... 313

Deleting a Previous System Capture .................................................. 314

Using the System Status Tool ...............................................................314

Chapter 14 Customer Assistance 319

Quantum Technical Assistance Center ......................................................319

Appendix A HA Failover 320

Appendix B Using The Command Line Interface 322

Labeling Disk Devices .................................................................................. 323

Modifying Global Settings ...........................................................................324

Making a File System ................................................................................... 326

Starting and Stopping SNFS ........................................................................327

Unmounting or Mounting a File System ...................................................328

Creating a File System Server ...................................................................... 329

Adding a File System Client ........................................................................ 331

Configuring a Stripe Group .........................................................................332

Adding an Affinity .......................................................................................333

Creating a Disk-to-Disk Policy Class ......................................................... 335

Modifying a Disk-to-Disk Policy Class ............................................... 336

Manual Disk-to-Disk Relocation ......................................................... 336

Enabling Stub File Support .......................................................................... 337

Managing Storage Disks with Deduplication Enabled ........................... 338

Adding a Dedup Sdisk ..........................................................................338

Modifying a Dedup Sdisk ..................................................................... 338

Deleting a Dedup Sdisk ........................................................................ 338

Obtaining Dedup Sdisk Information ..................................................339

Obtaining Distributed LAN Client Information ......................................340

The proxy Command ............................................................................ 340

The proxy long Command ................................................................... 340

The proxy who Command ................................................................... 341

Using the Dynamic Resource Allocation Feature ....................................341

Checking the File System ...................................................................... 342

Adding a Stripe Group Without Moving ........................................... 342

StorNext User’s Guide vii

Adding and Moving a Data Stripe Group ...........................343

Moving a Metadata/Journal Stripe Group ..........................344

Appendix C RAS Messages 347

Media and Drive RAS Messages ...................................................347

SNFS RAS Messages .......................................................................361

Other RAS Messages ......................................................................373

viii StorNext User’s Guide

Figures

Figure 1 StorNext Login Window ............................................................. 7

Figure 2 StorNext Home Page ................................................................... 8

Figure 3 File System Monitor................................................................... 10

Figure 4 Library Monitor.......................................................................... 11

Figure 5 Storage Disk Monitor................................................................. 12

Figure 6 Service - System Status screen.................................................. 17

Figure 7 Service - Admin Alerts Screen.................................................. 18

Figure 8 Application Link ........................................................................ 20

Figure 9 SNFS Home Page ....................................................................... 21

Figure 10 SNSM Menu................................................................................ 24

Figure 11 StorNext Configuration Wizard............................................... 27

Figure 12 Config Menu Options................................................................ 28

Figure 13 StorNext File System Login Window...................................... 30

Figure 14 SNFS Home Page ....................................................................... 31

Figure 15 File System Monitor................................................................... 32

Figure 16 File System Menus ..................................................................... 33

Figure 17 Start/Stop SNFS Screen............................................................. 36

StorNext User’s Guide ix

Figure 18 Complete Start/Stop SNFS Screen.............................37

Figure 19 SNFS Configuration Wizard Screen ..........................38

Figure 20 Enter License Introduction Screen .............................42

Figure 21 Quantum License Agreement.....................................43

Figure 22 Enter License Strings Screen .......................................44

Figure 23 Complete Enter License Screen (Temporary)...........45

Figure 24 License Reminder .........................................................45

Figure 25 Complete Enter License Screen (Permanent) ...........47

Figure 26 License String Example ...............................................48

Figure 27 User Access Control Screen ........................................49

Figure 28 Modify User Screen......................................................50

Figure 29 Add New User Screen ................................................51

Figure 30 Modify User Screen......................................................53

Figure 31 Start/Stop StorNext Screen.........................................55

Figure 32 Complete Start/Stop StorNext Task Screen .............56

Figure 33 Select Log Screen ..........................................................57

Figure 34 Select File Screen...........................................................58

Figure 35 Log File Example..........................................................59

Figure 36 Schedule Events Screen 1 ............................................61

Figure 37 Schedule Events Screen 2 ............................................62

Figure 38 Schedule Events Screen 3 ............................................63

Figure 39 Configure E-mail Notification Screen .......................68

Figure 40 Configure SMTP E-mail Screen..................................69

Figure 41 Configure E-mail Addresses Screen ..........................70

Figure 42 Complete E-mail Configuration Screen ....................71

Figure 43 Cancel Request Screen .................................................72

Figure 44 Backup StorNext Screen ..............................................76

Figure 45 Complete Backup Task Screen ...................................77

Figure 46 Backup Policy Screen ...................................................78

x StorNext User’s Guide

Figure 47 File System - Introduction Screen ............................................81

Figure 48 Add New File System Screen ................................................... 82

Figure 49 Directory Browser Window...................................................... 83

Figure 50 Select Directory Window .......................................................... 83

Figure 51 Disk Settings Screen................................................................... 84

Figure 52 Customize Stripe Group Screen ...............................................86

Figure 53 Label Help Screen....................................................................... 87

Figure 54 Complete FIle System Task Screen .......................................... 89

Figure 55 Configure File System Screen...................................................90

Figure 56 Modify File System Window.................................................... 92

Figure 57 Label Disk Device Screen .......................................................... 95

Figure 58 VTOC Message ........................................................................... 96

Figure 59 Labeling Warning.......................................................................96

Figure 60 Explorer User Prompt................................................................ 97

Figure 61 Data Loss Warning..................................................................... 97

Figure 62 Unlabel Warning ........................................................................98

Figure 63 Modify Global Settings Screen ...............................................100

Figure 64 Make File System Screen......................................................... 105

Figure 65 Start or Stop File System Screen.............................................106

Figure 66 Mount or Unmount File System Screen ................................ 107

Figure 67 Manage Disks Screen ...............................................................109

Figure 68 Add Disk Screen ....................................................................... 109

Figure 69 Configure Stripe Group Screen ..............................................113

Figure 70 Add Stripe Group Screen ........................................................ 114

Figure 71 Modify Stripe Group Screen................................................... 117

Figure 72 Add Affinity Introduction Screen..........................................121

Figure 73 Add Affinity Screen ................................................................. 122

Figure 74 Select Directory Screen ............................................................ 123

Figure 75 Assign Affinity Screen .............................................................124

StorNext User’s Guide xi

Figure 76 Exclusive Stripe Group Screen .................................125

Figure 77 Complete Add Affinity Task Screen........................126

Figure 78 Add, Modify, or Delete Affinities Screen................127

Figure 79 Add Affinity Screen ...................................................127

Figure 80 Set Affinity Screen......................................................129

Figure 81 Set Affinity Screen......................................................129

Figure 82 Modify Affinity Screen ..............................................130

Figure 83 Metadata Dump of File System Screen ...................133

Figure 84 Store Files Screen........................................................134

Figure 85 Optional Store Parameters Screen............................135

Figure 86 Change File Version Screen ......................................136

Figure 87 Recover Files Screen...................................................137

Figure 88 StorNext Recoverable Files Screen...........................138

Figure 89 Recover Directory Screen ..........................................139

Figure 90 Retrieve Files Screen ..................................................140

Figure 91 Retrieve Directory Screen..........................................141

Figure 92 Free Disk Blocks Screen.............................................142

Figure 93 Move Files to New Media Screen.............................143

Figure 94 Modify File Attributes Screen...................................144

Figure 95 Check File System Screen..........................................147

Figure 96 Check File System Status Screen ..............................149

Figure 97 File System Expansion Introduction Screen ...........151

Figure 98 Check File System Reminder....................................151

Figure 99 Data Stripe Group Selection Screen.........................152

Figure 100 Metadump Warning ..................................................153

Figure 101 New Data Stripe Group Screen ................................154

Figure 102 Complete File System Task Screen ..........................155

Figure 103 Move Stripe Group Screen........................................158

Figure 104 Move Stripe Group Introduction Screen.................159

xii StorNext User’s Guide

Figure 105 Move Options Screen............................................................... 160

Figure 106 Data Stripe Group Move Screen.............................................161

Figure 107 No Writable Stripe Groups Warning.................................... 161

Figure 108 Destination Stripe Group Too Small Warning ..................... 162

Figure 109 Metadata Stripe Group Message............................................ 162

Figure 110 Metadata/Journal Move Screen............................................. 163

Figure 111 Complete Stripe Group Move Screen.................................... 164

Figure 112 Process Initiated Status Screen............................................... 165

Figure 113 Stripe Group Move Status Screen ..........................................166

Figure 114 Library Introduction Screen....................................................170

Figure 115 Library Type Screen ................................................................. 171

Figure 116 Library Name Screen ............................................................... 172

Figure 117 Media Types Screen .................................................................173

Figure 118 SCSI Device Screen................................................................... 174

Figure 119 Complete Add Library Task Screen ...................................... 175

Figure 120 ACSLS Library Name Screen.................................................. 176

Figure 121 DAS Configuration Screen...................................................... 177

Figure 122 DAS Library Name Screen......................................................178

Figure 123 DAS Media Types Screen........................................................179

Figure 124 DAS 2 Library Name Screen ................................................... 180

Figure 125 Vault Library Name Screen .................................................... 181

Figure 126 Configure Library Screen........................................................182

Figure 127 Modify SCSI Library Screen....................................................183

Figure 128 Audit Library Screen................................................................ 185

Figure 129 Change Library State Screen...................................................186

Figure 130 Tape Drive Introduction Screen .............................................188

Figure 131 Associated Library Screen....................................................... 189

Figure 132 Hardware Devices Screen ....................................................... 190

Figure 133 Complete Add Drive Task Screen.......................................... 191

StorNext User’s Guide xiii

Figure 134 Match Devices with Slots Screen..............................192

Figure 135 Tape Drive Mapping Help Screen ...........................193

Figure 136 Configure Drives Screen............................................194

Figure 137 Modify Drive Screen ..................................................195

Figure 138 Delete Warning Window ..........................................196

Figure 139 Change Drive State Screen ........................................196

Figure 140 Clean Drive Screen .....................................................197

Figure 141 Configure Drive Pools Screen...................................199

Figure 142 Add New Drive Pool Screen.....................................199

Figure 143 Warning Message Window.......................................200

Figure 144 Modify Drive Pool Screen .........................................201

Figure 145 Restart Message Window..........................................201

Figure 146 Delete Warning Message...........................................202

Figure 147 Manage Disk Space Screen........................................203

Figure 148 Change Watermark Parameters Screen...................205

Figure 149 Add Media - Introduction Screen ............................207

Figure 150 Associated Library Screen.........................................208

Figure 151 Associated Library Screen 2......................................209

Figure 152 Select Mailbox Screen ................................................210

Figure 153 Complete Add Media Task Screen ..........................211

Figure 154 Select Media Type Screen..........................................212

Figure 155 Add Media IDs Screen...............................................213

Figure 156 Create New Media ID Screen ...................................214

Figure 157 Remove or Move Media Screen................................215

Figure 158 Select Media Screen....................................................216

Figure 159 StorNext Media Browser Screen ..............................217

Figure 160 Complete Remove/Move Media Task Screen .......218

Figure 161 Library Operator Interface Screen ...........................219

Figure 162 LOI Eject Screen ..........................................................219

xiv StorNext User’s Guide

Figure 163 Select Destination Library Screen .......................................... 221

Figure 164 Library Operator Interface Screen ......................................... 222

Figure 165 LOI Enter Screen.......................................................................223

Figure 166 Manually Move Media Screen................................................ 225

Figure 167 Media Browser Screen .............................................................225

Figure 168 Mount Media Screen................................................................227

Figure 169 Dismount Media Screen .......................................................... 228

Figure 170 Remove Media From SNSM Screen....................................... 229

Figure 171 Assign Policy Screen ................................................................ 230

Figure 172 Transcribe Media Screen ......................................................... 231

Figure 173 Change Media Attributes Screen ...........................................232

Figure 174 Reclassify Media Screen .......................................................... 233

Figure 175 Media Class Browser Window............................................... 234

Figure 176 Clean Media Screen.................................................................. 235

Figure 177 Cancel Eject Process Screen..................................................... 236

Figure 178 Configure Storage Disk Screen............................................... 239

Figure 179 Add Storage Disk - Introduction Screen............................... 240

Figure 180 Add Storage Disk Screen......................................................... 241

Figure 181 Complete Storage Disk Screen ............................................... 242

Figure 182 Modify Storage Disk Screen....................................................243

Figure 183 Delete Warning Message......................................................... 245

Figure 184 Change Storage Disk State Screen ......................................... 246

Figure 185 Clean Storage Disk Screen....................................................... 247

Figure 186 Storage Policy Introduction Screen........................................252

Figure 187 Policy Class and Directory Screen ......................................... 253

Figure 188 Directory Browser Window....................................................254

Figure 189 Relocation Policy Selection Screen......................................... 255

Figure 190 Store, Truncate, and Relocate Times Screen......................... 256

Figure 191 Number of File Copies and Media Type Screen .................. 257

StorNext User’s Guide xv

Figure 192 Complete Storage Policy Task Screen .....................258

Figure 193 Manage Policy Classes Screen ..................................259

Figure 194 Add Policy Class Screen............................................259

Figure 195 Modify Parameters Screen ........................................260

Figure 196 Manage Policy Class Relationships Screen.............263

Figure 197 Add Relationship Screen...........................................264

Figure 198 Directory Browser Window......................................264

Figure 199 Remove Relationships Screen...................................266

Figure 200 Backup Information Report ......................................270

Figure 201 Drive States Report Screen........................................272

Figure 202 Drive State Information Report................................273

Figure 203 Files Report Screen .....................................................274

Figure 204 StorNext File Browser Screen ...................................275

Figure 205 File Information Report .............................................276

Figure 206 Libraries Report Screen .............................................277

Figure 207 Library Information Report ......................................278

Figure 208 Library Space Used Report .......................................279

Figure 209 Media Report Screen..................................................281

Figure 210 Media Browser screen................................................282

Figure 211 Media Information Report ........................................283

Figure 212 Detailed Media Information Report ........................284

Figure 213 Policy Classes Report Screen ....................................286

Figure 214 Policy Class Information Report ..............................287

Figure 215 Directory/Policy Class Relationships Report

Screen ...........................................................................288

Figure 216 Relation Information Report.....................................289

Figure 217 Request Report Screen ...............................................290

Figure 218 Scheduler Report Screen............................................291

Figure 219 Scheduler Information Report..................................292

xvi StorNext User’s Guide

Figure 220 Storage Disk Report Screen.....................................................294

Figure 221 Storage Disk Information Report...........................................295

Figure 222 Affinities Report Screen...........................................................296

Figure 223 Directory Browser Screen........................................................297

Figure 224 Directory Affinity Report ........................................................ 297

Figure 225 File System Report Screen....................................................... 299

Figure 226 File System Statistics Report ...................................................300

Figure 227 Stripe Groups Report Screen ..................................................301

Figure 228 Stripe Group Statistics Report ................................................ 302

Figure 229 File System Client Report Screen ........................................... 304

Figure 230 File System Client Report........................................................305

Figure 231 File System Distributed LAN Client Statistics Report

Screen .........................................................................................306

Figure 232 File System LAN Client Report.............................................. 307

Figure 233 Health Check Tests Screen ...................................................... 309

Figure 234 Health Check History Screen.................................................. 310

Figure 235 Health Check Results Screen ..................................................311

Figure 236 Capture System State Screen .................................................. 312

Figure 237 Download Capture File Screen...............................................313

Figure 238 Service - System Status Screen................................................ 315

Figure 239 RAS Ticket Details Screen ....................................................... 316

Figure 240 Recommended Actions Screen ............................................... 318

Appendix Figures

Figure 1 No Media Found RAS..............................................................348

Figure 2 Possible Drive/Media Mount Discrepancy RAS................. 349

Figure 3 Tape Drive Alerts RAS part 1 ................................................. 350

Figure 4 Tape Drive Alerts RAS part 2 ................................................. 351

Figure 5 Tape Drive Alerts RAS part 3 ................................................. 352

Figure 6 Drive Reported Drive Error RAS ...........................................353

StorNext User’s Guide xvii

Figure 7 Cleaning of Drive Failed RAS...................................354

Figure 8 Wrong Firmware Level/Invalid Drive Type RAS 354

Figure 9 Drive Removed RAS..................................................355

Figure 10 Tape Drive -Configuration Failed RAS...................355

Figure 11 Tape Drive - Reported Media Error RAS................356

Figure 12 Cleaning Media Expired RAS...................................356

Figure 13 No Cleaning Media Available RAS .........................357

Figure 14 Media Suspect Threshold Count Exceeded RAS...357

Figure 15 Media Format Failure RAS .......................................358

Figure 16 Invalid Media Label Detected RAS..........................359

Figure 17 Media Not Found RAS ..............................................360

Figure 18 Duplicate Physical Media Found RAS....................360

Figure 19 Storage Disk Taken Offline RAS ..............................361

Figure 20 Configuration Not Supported RAS .........................362

Figure 21 Label Validation Failure RAS ...................................362

Figure 22 Connection Rejected RAS..........................................363

Figure 23 File System Failover RAS ..........................................363

Figure 24 I/O Error RAS.............................................................364

Figure 25 Journaling Error Detected RAS ................................364

Figure 26 SNFS License Required RAS.....................................365

Figure 27 SNFS License Failure RAS.........................................365

Figure 28 LUN Mapping Changed RAS...................................366

Figure 29 Communication Failure RAS....................................366

Figure 30 Metadata Inconsistency Detected RAS ...................367

Figure 31 Bad File System Metadata Dump RAS....................367

Figure 32 Metadata Dump Failure RAS ...................................368

Figure 33 File System or Metadata Capacity Warning RAS..368

Figure 34 File Processing Failure RAS......................................369

Figure 35 Missing LUNs RAS ....................................................369

xviii StorNext User’s Guide

Figure 36 Disk Space Allocation Failure RAS........................................ 370

Figure 37 System Resource Failure RAS................................................. 370

Figure 38 Affinity Configuration Violations RAS................................. 371

Figure 39 Quota Limit or Fragmentation Warnings RAS .................... 372

Figure 40 Shutdown Error RAS ............................................................... 372

Figure 41 Initialization Failure RAS........................................................373

Figure 42 Checksum Error RAS............................................................... 374

Figure 43 Troubleshooting the StorNext Software RAS.......................375

Figure 44 Software Resource Violations RAS........................................ 376

Figure 45 Closing Service Tickets RAS................................................... 377

Figure 46 Analyzing Service Tickets RAS .............................................. 378

Figure 47 Viewing Service Tickets RAS.................................................. 379

Figure 48 Vault Failure RAS..................................................................... 379

Figure 49 Robotics - Not Ready RAS ......................................................380

Figure 50 Robotics - Move Failure RAS..................................................381

Figure 51 Robotics - Wrong Firmware Level/Invalid Library

Type RAS................................................................................... 382

Figure 52 Backup Failed RAS................................................................... 383

Figure 53 Backup Errors RAS................................................................... 384

Figure 54 Configuration Violations RAS................................................ 385

Figure 55 Invalid Configuration RAS part 1..........................................386

Figure 56 Invalid Configuration RAS part 2..........................................387

Figure 57 Downloading a System State Capture RAS.......................... 387

Figure 58 Capturing a System State RAS ............................................... 388

StorNext User’s Guide xix

xx StorNext User’s Guide

Chapter 1

1Introduction

StorNext is data management software that enables customers to complete projects faster and confidently store more data at a lower cost. Used in the world's most demanding environments, StorNext is the standard for high performance shared workflow operations and multitier archives. StorNext consists of two components: StorNext File System

(SNFS), a high performance data sharing software, and StorNext Storage Manager (SNSM), the intelligent, policy-based data mover.

About StorNext File System 1

About StorNext Storage Manager 1

StorNext User’s Guide 1

StorNext File System streamlines processes and facilitates faster job completion by enabling multiple business applications to work from a single, consolidated data set. Using SNFS, applications running on different operating systems (Windows, Linux, UNIX, HPUX, AIX, and Mac OS X) can simultaneously access and modify files on a common, high-speed SAN storage pool. This centralized storage solution eliminates slow LAN-based file transfers between workstations and dramatically reduces delays caused by single-client failures. With SNFS, any server can access files and pick up processing requirements of a failed system to continue operations.

StorNext Storage Manager enhances the StorNext solution by reducing the cost of long term data retention, without sacrificing accessibility. SNSM sits on top of SNFS and utilizes intelligent data movers to transparently locate data on multiple tiers of storage. This enables customers to store more files at a lower cost, without having to

Chapter 1 Introduction

reconfigure applications to retrieve data from disparate locations. Instead, applications continue to access files normally and SNSM automatically handles data access – regardless of where the file resides. As data movement occurs, SNSM also performs a variety of data protection services to guarantee that data is safeguarded both on site and off site.

About Distributed LAN Clients 1

StorNext supports distributed LAN clients. Unlike a traditional StorNext SAN client, a distributed LAN client does not connect directly to StorNext via fibre channel or iSCSI, but rather across a LAN through a gateway system called a distributed LAN server. The distributed LAN server is itself a directly connected StorNext client, but it processes requests from distributed LAN clients in addition to running applications. Any number of distributed LAN clients can connect to multiple distributed LAN servers.

Besides the obvious cost-savings benefit of using distributed LAN clients, there will be performance improvements as well.

Distributed LAN clients must be licensed in the same way as StorNext SAN clients. When you request your permanent StorNext license, you will need to specify the number of distributed LAN clients you plan to use. Naturally, you can always purchase additional distributed LAN client licenses as your needs expand. For more information about StorNext licensing, see Entering the StorNext License

on page 40.

StorNext provides distributed LAN client information via the status monitors on the StorNext home page, SNSM home page, and SNFS home page. More detailed information is available through the Clients Report and the Distributed LAN Client Performance Report. For more information about StorNext reports, see StorNext Report

s on page 268.

Before you can fully use distributed LAN clients, you must first configure a distributed LAN server and distributed LAN clients as described in the StorNext Installation Guide.

StorNext User’s Guide 2

Purpose of This Guide

This guide is intended to assist StorNext users perform day-to-day tasks with the software. This guide also describes how to generate reports. Quantum recommends using the graphical user interface to accomplish tasks, but an appendix provides alternative procedures for users who wish to perform those tasks via the command line interface.

How This Guide is Organized

This guide contains the following chapters:

Chapter 1 Introduction

Purpose of This Guide

• Chapter 1,

• Chapter 2, StorNext GUI Overview

• Chapter 3, SNFS-Only GUI Overview

• Chapter 4, Common StorNext Tasks

• Chapter 5, Backing Up StorNext

• Chapter 6, Managing the File System

• Chapter 7, Managing Libraries

• Chapter 8, Managing Drives and Disks

• Chapter 9, Managing Media

• Chapter 10, Managing Storage Disks

• Chapter 11, Data Migration Management

• Chapter 12, StorNext Reports

• Chapter 13, Service Management

• Chapter 14, Customer Assistance

• Appendix A, HA Failover

• Appendix B, Using The Command Line Interface

Introduction

StorNext User’s Guide 3

• Appendix C, RAS Messages

Notes, Cautions, and Warnings

The following table describes important information about Notes, Cautions, and Warnings used throughout this guide.

Description Definition Consequences

Chapter 1 Introduction

Notes, Cautions, and Warnings

Note: Indicates important

information that helps you make better use of the software.

Caution: Advises you to take or

avoid a specified action.

Warning: Advises you to take or

avoid a specified action.

No hazardous or damaging consequences.

Failure to take or avoid this action could result in loss of data.

Failure to take or avoid this action could result in physical harm to the user or hardware.

StorNext User’s Guide 4

Document Conventions

This guide uses the following document conventions to help you recognize different types of information.

Conventions Examples

Chapter 1 Introduction

Document Conventions

For all UNIX-based commands, the # prompt is implied, although it is not shown.

For all UNIX-based commands, words in italic are variables and should be replaced with user-defined values.

TSM_control stop is the same as # TSM_control stop

cvaffinity <filename> where <filename> is a

variable and should be replaced with a user-defined value.

StorNext User’s Guide 5

Chapter 2

2StorNext GUI Overview

This section describes how to access and navigate through the StorNext GUI, which includes both SNFS and SNSM. If you purchased SNFS only, refer to SNFS-Only GUI Overview

This chapter includes the following topics:

• Accessing the StorNext GUI

• The StorNext Home Page

• The SNFS and SNSM Home Pages

• The Configuration Wizard

Note: StorNext supports internationalization for the name space of

the file system. This support is fully UTF-8 compliant. It is up to the individual client to set the proper UTF-8 locale.

Accessing the StorNext GUI

The StorNext GUI is browser-based and can be remotely accessed from any machine with access to the StorNext server.

StorNext User’s Guide 6

Chapter 2 StorNext GUI Overview

Accessing the StorNext GUI

Use this procedure to access the StorNext GUI.

1 Open a Web browser.

Note: StorNext-supported browsers are:

• Internet Explorer 5.5, 6 and 7

• Netscape 7.x

• Mozilla 1.0 and later

• FireFox 1.5 and later or 2.0 and later To ensure proper browser operation, all monitors must be set to display at a minimum resolution of 1073 x 768. If you use a popup blocker, be sure to enable pop-ups in order to ensure that the StorNext Configuration Wizard functions properly.

2 In the browser’s Address field, type the full address of the machine

and its port number, and then press Enter. For example: http:// <machine name>:<port number>. Use the name of the machine and

port number you copied when you installed the StorNext software.

Note: Typically, the port number is 81. If port 81 is in use, use the

next unused port number. (I.e., 82, 83, etc.)

After you enter the machine name and port number, the following window appears:

Figure 1 StorNext Login Window

3 In the User ID field, type admin and press TAB. 4 In the Password field, type admin and click OK.

The initial StorNext GUI appears. A message asks you to start nonrunning components.

5 Click OK to start the StorNext components. The StorNext GUI

launches.

StorNext User’s Guide 7

Figure 2 StorNext Home Page

Component Navigation

Link to Quantum

Drop-d own Menu Options

Refresh Buttons

Mo nit o r R efr e s h Rate Options

System Monitors

Application Link

StorNext Server Status

StorNext System Status and Admin Alert

Chapter 2 StorNext GUI Overview

Accessing the StorNext GUI

The following illustration shows the main components of the StorNext Home Page.

StorNext User’s Guide 8

The StorNext Home Page

On the home page you will find the following:

• Link to the Quantum Home Page - Click the link for information

about Quantum

• System Monitors

• StorNext Home Page Drop-Down Menus

• StorNext System Status

• StorNext Admin Alerts

• StorNext Server Status

• Home and Help Links

• Application Link

Chapter 2 StorNext GUI Overview

The StorNext Home Page

System Monitors 2

The StorNext Home Page displays three system monitors that are used to monitor the state of the StorNext system:

• The File System Monitor

• The Library Monitor

• The Storage Disk Monitor

Use these monitors to view current statistics of managed or unmanaged file systems and configured libraries and/or drives, including file system, library, and drive information.

The File System Monitor and Library Monitor have a Refresh button that allows you to manually update (refresh) the information shown in the monitor. You can also select a rate from the Refresh Rate list to automatically refresh at the selected interval:

•No Refresh

• 30 seconds

• 1 minute

• 2 minutes

• 5 minutes

StorNext User’s Guide 9

• 10 minutes

Chapter 2 StorNext GUI Overview

The StorNext Home Page

Figure 3 File System Monitor

The File System Monitor

The File System Monitor enables you to view statistics on each configured file system. When you open a browser to access StorNext, the File System Monitor appears at the top of the browser window.

The File System Monitor provides the following information:

• Refresh: Click this button to manually refresh the File System

Monitor.

• Refresh Rate: Set the File System Monitor to automatically refresh with this drop down menu. Options range from No Refresh to every 10 Minutes.

• State: A green checkbox indicates the file system is mounted and active, a red “x” indicates the file system is not active or not mounted

• File System: The name of the file system. (You might see more than one file system being monitored, depending upon how your StorNext system is configured). This pane is scrollable to accommodate numerous file systems.

• Total Space (GB): Total space (in GB) for the file system

• Used Space (GB): Currently used space (in GB) for the file system

• Free Space (GB): Amount of free space (in GB) for the file system

• Used Inodes: The number of inodes currently in use on the file system

• #Store Candidates: Number of files selected for storage to secondary media

• #Trunc Candidates: Number of files that have been stored and meet the criteria to become a truncation candidate

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Chapter 2 StorNext GUI Overview

The StorNext Home Page

Note: The #Store Candidates and # Trunc Candidates fields show

“N/A” for a non-managed file system. For a managed file system, if these fields show “refresh,” click the Refresh button to retrieve current information for these fields.

• # SAN Clients: The number of StorNext SAN clients (connected via fibre channel or iSCSI) for which you are licensed

• # LAN Clients: The number of StorNext distributed LAN clients for which you are licensed. For more information about distributed LAN clients, see About

Distributed LAN Clients on page 2.

• Status: The status shows the system status (usage) in percent in addition to low and high watermark settings. The low watermark specifies the level of used disk space that is acceptable to end overflow processing. The high watermark specifies the level of used disk space that initiates overflow processing. In the above example, the system usage is less than 10% with 75% set as the low watermark and 85% set as the high watermark. (High and low watermarks do not apply to non-managed file systems.)

Note: Overflow processing occurs when the system processes

beyond the set watermark limitations.

The Library Monitor

The Library Monitor enables you to view library and drive information on each library. When you open a browser to access StorNext, the Library Monitor appears below the File System Monitor.

Figure 4 Library Monitor

The Library Monitor provides the following information:

• Refresh: Click this button to manually refresh the Library Monitor

StorNext User’s Guide 11

Chapter 2 StorNext GUI Overview

The StorNext Home Page

• Refresh Rate: Set the Library Monitor refresh rate with this drop down menu. Options range from No Refresh to every 10 Minutes.

• State: A green checkbox indicates the library is online, a red “x” indicates the library is offline

• Library Name: Displays the name of the library

• Library Type: Indicates the library type: SCSI, Vault, or Network

• Number of Drives: Specifies the number of drives that are configured for the library

• Capacity: Total number of media slots in the library

• Fill Level: Number of media in the archive

• Drive Name: Name (or label) of configured drive (or drives) for the library

• Status: Indicates if the drive is free, in use, failed, delayed, or cleaning.

• Mounted Media: Media ID of the media currently mounted in the drive

• Compression: Indicates whether compression is enabled

The Storage Disk Monitor

The Storage Disk monitor allows you to view configured storage disk information. When you open a browser to access StorNext, the Storage Disk Monitor appears below the Library Monitor.

Figure 5 Storage Disk Monitor

The Storage Disk Monitor provides the following information:

• State: A green checkbox indicates the storage disk is online, and a red “x” indicates the storage disk is offline. A yellow triangle icon indicates the storage disk is in an online-pending state. The onlinepending state is for storage disks that have deduplication enabled. A deduplication-enabled storage disk is put into an online-pending

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Chapter 2 StorNext GUI Overview

The StorNext Home Page

state during blockpool verification because this process could take a long time to complete, depending on the blockpool size. Storage disks in the online-pending state are not used for store operations.

• Storage Disk Name: Name of the storage disk

• Deduplication: Indicates if deduplication is enabled for the storage disk. (This field appears only on 32 bit and 64 bit Linux systems.)

• Space (GB): Total amount of space (in gigabytes) on the storage disk. This amount includes space reserved by StorNext.

• Used Space (GB): Space (in gigabytes) used on the storage disk

• Copy #: The copy number that may be stored on that media

• # Files: Total number of files on the storage disk

• % Savings: If deduplication is enabled, this field indicates the amount of savings achieved through deduplication. (This field appears only on 32 bit and 64 bit Linux systems.)

StorNext Home Page Drop-Down Menus 2

The following drop-down menu options located in the grey bar near the top of the home page provide access to StorNext configuration, administration, and reporting options:

• Config Menu Options

• Admin Menu Options

• Reports Menu Options

• Service Menu Options

• Help Menu Options

Config Menu Options 2

The following Config menu options launch the Configuration Wizard and let you perform individual Configuration Wizard tasks:

• Config Wizard: Launches the configuration wizard

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Chapter 2 StorNext GUI Overview

The StorNext Home Page

• Enter License: Enter StorNext license information

• Add File System: Add a file system to your environment

• Add Library: Add a library or vault

• Add Tape Drive: Add tape drive

• Add Media: Add media

• Add Storage Disk: Add a storage disk

• Add Storage Policy: Add a storage policy and a directory relation point to a file system

• E-Mail Notification: Configure e-mail notifications for System Status Tickets, Backup information, and Policy Class alerts

• Add Affinity: Add an affinity to a file system

Note: For more information about the StorNext Configuration

Wizard, see Chapter 11,

Data Migration Management.

Admin Menu Options

The following Admin menu options enable you to control StorNext’s day-to-day operations:

• Access StorNext Logs: Access logs of StorNext operations

• User Access Control: Control user access to StorNext tasks

• Download Client Software: Download SNFS client software. (This procedure is described in the StorNext Installation Guide.)

• Library Operator Interface: Enter or eject media from the Library Operator Interface

• Remove/Move Media: Remove media from a library or move media from one library to another

• Run Backup: Run a backup of StorNext software

• Schedule Events: Schedule file system events including Clean Info, Clean Versions, Full Backup, Partial Backup, and Rebuild Policy

• Start/Stop StorNext: Start or stop the StorNext components

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Chapter 2 StorNext GUI Overview

The StorNext Home Page

Reports Menu Options 2

The following Reports menu options allow you to view StorNext reports:

• SNFS: View the following SNFS reports:

• Affinities: View the existing affinities for a selected directory in

the file system.

• File Systems: View file system statistics including active clients,

space, size, disks, and stripe groups.

• Stripe Groups: View statistics for the stripe group, such as space,

affinities, and current statuses.

• Clients: View statistics for StorNext clients, including the

number of SAN clients and distributed LAN clients, and client performance.

• LAN Client Performance: View information about distributed

LAN clients and servers, including read and write speed.

• Backups: View a report of StorNext backups

• Drives: View tape drive information

• Files: View file information

• Libraries: View libraries information

• Library Space: View information about used library space

• Media: View media information

• Policy Classes: View policy class information

• Relations: View directory/policy class relationship information

• Requests: View request information

• Scheduler: View scheduler information

• Storage Disk: View storage disk information

Note: Detailed descriptions of the Report menu options are located

in Chapter 12,

StorNext User’s Guide 15

StorNext Reports.

Chapter 2 StorNext GUI Overview

The StorNext Home Page

Service Menu Options 2

The following Service menu options help you monitor and capture system status information:

• Health Check: Perform one or more health checks on StorNext and view recent health check results

• State Capture: Obtain and preserve detailed information about the current StorNext system state

• System Status: View tickets indicating faults as reports by the StorNext system

• Admin Alerts: View informational messages about system activities.

StorNext System Status 2

Help Menu Options

The following Help menu options provide access to StorNext documentation, Quantum contact information, and detailed information about the version of StorNext you are using:

• Online Help: Provides a listing of StorNext online help topics that can be viewed in a separate browser window. (You can access this same topics list by clicking the Help icon in the upper right corner of the screen.)

• Documentation: Provides access to the StorNext documentation set. (Clicking Help in the upper right corner of the screen displays this same page.)

• Support: Allows you to access Quantum and Technical Support information

• About: Provides detailed information about your version of StorNext and the system on which it is running

The StorNext System Status button located at the bottom center of the StorNext Home Page appears only when there are open service tickets. This same information is always available by selecting System Status from the Service menu.

Click the System Status button to view a list of tickets indicating faults reported by the system. The Service - System Status screen appears.

StorNext User’s Guide 16

Figure 6 Service - System Status screen

Chapter 2 StorNext GUI Overview

The StorNext Home Page

You can display tickets according to Open or Closed status, or view all tickets. If there are multiple screens of tickets, you can display the Previous or Next screen by clicking those buttons. Alternatively, you can go directly to a page by entering that number (such as 3 or 4) and then clicking the Page button.

On the Service - System Status screen you can do any of the following:

• View a specific ticket by selecting the desired ticket and then clicking the Details button

• Refresh (update) the list by clicking the Refresh button

• Close all tickets by clicking the Close All button

StorNext Admin Alerts 2

The Admin Alert button appears at the bottom of the screen only when an admin alert has been generated. Admin alerts are informational messages about system activities you might want to be aware of, but are not necessarily an error condition. (Admin alerts do not require any action from StorNext users.)

There are different types of admin alerts. Here are some conditions that could produce an admin alert:

• TSM Health Checks disk space warning

• TSM Intrusive Health Checks when drives are mounted

StorNext User’s Guide 17

Figure 7 Service - Admin Alerts Screen

Chapter 2 StorNext GUI Overview

The StorNext Home Page

• MSM media console errors

• MSM drive dismount request when drive is already dismounted

• MSM media audit failures

To view admin alerts, select Admin Alerts from the StorNext home page’s Service menu. (Alternatively, you can click the Admin Alert button at the bottom of the screen.) The Service - Admin Alerts screen appears.

You can display the Previous or Next screen of alerts by clicking those buttons. Alternatively, you can go directly to a page by entering that number (such as 3 or 4) and then clicking the Page button.

On the Service - Admin Alerts screen you can do any of the following:

• View a specific alert by scrolling to the right of the screen (if the alert is longer than can be displayed on one screen)

• Refresh (update) the list by clicking the Refresh button

• Delete a selected alert by clicking the Delete button

• Delete all alerts by clicking the Delete All button

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Chapter 2 StorNext GUI Overview

The StorNext Home Page

StorNext Server Status 2

Home and Help Links 2

Application Link 2

The StorNext Server Status button is located at the bottom right of the StorNext Home Page. This button displays one of three statuses for the file systems residing on the server:

• Active: All configured file systems are active

• Warning: One or more of the configured file systems have not been mounted or started

• Stopped: The storage manager or the file system manager is stopped

Clicking the StorNext Server Status button displays the Start/Stop screen, which enables you to either start or stop StorNext. For more information about starting or stopping StorNext, see Starting and Stopping StorNext

Components on page 54.

In the upper right corner of the screen are Home and Help links. Clicking Home returns you immediately to the StorNext home page regardless of your current location.

Clicking Help displays a list of current StorNext documentation in pdf format. You can open a particular guide or document by clicking its link.

The StorNext application link is located at the bottom left of the StorNext Home Page. Click this link to view information about StorNext.

StorNext User’s Guide 19

Figure 8 Application Link

Chapter 2 StorNext GUI Overview

The SNFS and SNSM Home Pages

The Navigation Pane on the left side of the screen contains links to the SNFS and SNSM home pages along with a Home button to return to the main StorNext Home Page.

• The SNFS Home Page specific tasks. The SNFS Home Page contains several drop-down menus: Config, Admin, and Reports.

• The SNSM Home Page administrative storage manager tasks. The SNSM Home Page contains several drop-down menus: File, Media, Admin, and Reports.

The SNFS Home Page 2

StorNext User’s Guide 20

The SNFS Home Page contains the following components:

• Drop-down menus that enable you to perform file system-specific administration tasks

- In SNFS mode, you perform file system-

- In SNSM mode, you perform

Figure 9 SNFS Home Page

Chapter 2 StorNext GUI Overview

The SNFS and SNSM Home Pages

• A file system monitor

• System and server status indicators

Note: The figure shows the SNFS Home Page as it appears when it is

part of the full StorNext application. The interface for the SNFS standalone application looks slightly different, but has many of the same major features.

SNFS Home Page DropDown Menus 2

Use the drop-down menus on the SNFS home page as you would from the StorNext Home Page when performing file system-specific administration tasks.

• The SNFS Config Menu

• The SNFS Admin Menu

• The SNFS Reports Menu

• The SNFS Help Menu

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Chapter 2 StorNext GUI Overview

The SNFS and SNSM Home Pages

Note: You must unmount and stop the file system before using most

of the options listed in this section. See Chapter 4,

Common

StorNext Tasks for more information.

The SNFS Config Menu 2

The following options on the SNFS Config menu allow you to add, modify and delete file system configuration files:

• File Systems: Add, modify or delete a file system

• Globals: Modify global settings

• Affinities: Add, modify, or delete an affinity from file systems

• Disks: Add or delete a disk to a file system

• Stripe Groups: Add, modify, or delete a stripe group from a file system

Caution: Deleting a disk or stripe group requires a remake of the file

system and destroys all data on the file system when the task is run.

The SNFS Admin Menu

The following options on the SNFS Admin menu help you manage dayto-day operations of the active file systems:

• Make File System: Make a file system

Caution: Making a file system or making/labeling disk devices

destroys all data on the disk on which the task is run.

• Start/Stop File System: Start or stop a file system

• Mount/Unmount: Mount or unmount a file system

• Label Disk Devices: Label disk drives

• Set Affinities: Create a directory in the file system to the affinity

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Chapter 2 StorNext GUI Overview

The SNFS and SNSM Home Pages

• Metadata Dump: Generate a Metadata dump of a file system

• Check File System: Run a check on your file system before expanding the file system or migrating a stripe group.

• Expand File System: Add new stripe groups to your file system.

• Move Stripe Group: Move data or metadata from one source stripe group to one or more destination stripe groups.

The SNSM Home Page 2

The SNFS Reports Menu

The options on the SNFS Reports menu allow you to view all SNFS reports. These are the same reports described in Reports Menu Options on page 15.

The SNFS Help Menu

The options on the SNFS Help menu provide access to StorNext documentation, Quantum contact information, and detailed information about the version of StorNext you are using. The SNFS Help menu options are the same as the ones described in Help Menu Options

page 16.

The SNSM Home Page contains a Library Monitor and these drop-down menu options:

• The SNSM File Menu

• The SNSM Media Menu

• The SNSM Admin Menu

• The SNSM Reports Menu

• The SNSM Help Menu

Use the drop-down menus on this home page as you would from the

SNSM Home Page DropDown Menus 2

StorNext User’s Guide 23

StorNext Home Page when performing Storage Manager-specific administration tasks.

Figure 10 SNSM Menu

Chapter 2 StorNext GUI Overview

The SNFS and SNSM Home Pages

The SNSM File Menu 2

The following SNSM File menu options allow you to manage file data and directories:

• Store: Store files to a storage medium

• Version: Show the version(s) of files stored on storage medium

• Recover File: Recover deleted files

• Recover Directory: Recursively recover deleted directories

• Retrieve File: Retrieve truncated files from a storage medium

• Retrieve Directory: Recursively retrieve truncated directories from a storage medium

• Free Disk Blocks: Truncate files

• Move: Move files from one media to another

• Attributes: Change file attributes

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Chapter 2 StorNext GUI Overview

The SNFS and SNSM Home Pages

The SNSM Media Menu 2

The following SNSM Media menu options help you manage media and libraries:

• Library: Perform media movement tasks within a library (Manual Move, Mount, and Dismount)

• Assign Policy: Add media types to a policy class

• Remove: Remove media from StorNext

• Assign Policy: Associate blank media with a policy class

• Transcribe: Transcribe (copy) media

• Attributes: Change the media’s state or attributes

• Reclassify: Reclassify a media to a new media class

• Clean: Clean a media by policy class, file system, or media identifier

The SNSM Admin Menu

The following SNSM Admin menu options allow you to perform administration tasks:

• Library: Perform library tasks such as Config Library, Audit Library, Library State, and Cancel Eject

• Drive: Perform drive tasks such as Config Drive, Change Drive State, and Clean Drive

• Storage Disk: Perform storage disks tasks such as Config Storage Disk, Change Storage Disk State, and Clean Storage Disk

• Disk Space: Perform an immediate file system storage or truncation policy

• Policy Class: Add, modify, or delete a policy class

• Backup: Configure backup procedure parameters

• Relation: Add or remove directory relation points to a policy class

• Water Mark Parameter: Set water mark parameters (for more information about watermarks, see Status—page 11)

• Config Drive Pool: Add, modify, or delete drive pools

• Cancel Request: Cancel requested operations

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Chapter 2 StorNext GUI Overview

The Configuration Wizard

The SNSM Reports Menu 2

The options on the SNSM Reports menu allow you to view all SNFS reports. These are the same reports described in Reports Menu Options on page 15.

The SNSM Help Menu

The options on the SNSM Help menu provide access to StorNext documentation, Quantum contact information, and detailed information about the version of StorNext you are using. The SNSM Help menu options are the same as the ones described in Help Menu Options page 16.

The Configuration Wizard

StorNext includes a Configuration Wizard that guides you through the process of setting up your StorNext system. The wizard includes tasks you would typically perform when you are first configuring your system.

The Configuration Wizard appears automatically when you launch StorNext for the first time. If you do not finish performing all the tasks, the wizard reappears whenever you return to the StorNext home page so you can resume completing tasks where you left off. For example, if you complete tasks 1 through 5, the next time the StorNext wizard appears you will be ready to complete task 6.

If you have not completed all the wizard tasks and do not want the wizard to appear the next time you access the StorNext home page, select the Don’t Show CW Again option.

StorNext User’s Guide 26

Figure 11 StorNext Configuration Wizard

Chapter 2 StorNext GUI Overview

The Configuration Wizard

You can display the Configuration Wizard at any time by selecting Configuration Wizard from the StorNext home page’s Config menu. If you have completed all of the tasks, each task will be marked as Complete. If you have not completed all tasks, the ones you finished will be marked Complete and the wizard will be ready for you to begin the next uncompleted task.

You can perform any of the Configuration Wizard’s tasks separately rather than through the wizard. Each of these tasks is selectable from the StorNext home page’s Config menu.

The initial Configuration Wizard screen has a Reset button that allows you to start at the beginning of the wizard.

StorNext User’s Guide 27

Figure 12 Config Menu Options

Chapter 2 StorNext GUI Overview

The Configuration Wizard

Each of the Configuration Wizard’s tasks are described in detail elsewhere in this guide:

• Step 1: Enter License (See Entering the StorNext License

• Step 2: Add File System (See Adding a File System

• Step 3: Add Library (See Adding a Library

on page 169)

• Step 4: Add Tape Drive (See Adding a Tape Drive

on page 40)

on page 81)

on page 188)

• Step 5: Add Media (See Adding Media to a Configured Library page 206)

• Step 6: Add Storage Disks (See A

• Step 7: Add Storage Policy (See A

dding a Storage Disk on page 239)

dding a Storage Policy on page 251)

• Step 8: Email Notification (See Setting Up E-mail Notification page 67)

StorNext User’s Guide 28

Chapter 3

3SNFS-Only GUI Overview

The SNFS GUI is browser-based and can be accessed remotely from any machine with access to the local network and the SNFS server. This chapter describes how to access and navigate through the SNFS-only GUI. If you purchased StorNext, refer to StorNext GUI Overview page 6.

This chapter includes the following topics:

• Accessing the SNFS

• T

he SNFS Home Page

• The SNFS Configuration Wizard

GUI

Accessing the SNFS GUI

Use the following procedure to access the SNFS GUI.

1 Open a Web browser.

StorNext User’s Guide 29

Chapter 3 SNFS-Only GUI Overview

Accessing the SNFS GUI

Note: Supported browsers are:

• Internet Explorer 5.5, 6 and 7

• Netscape 7.x

• Mozilla 1.0 and later

• FireFox 1.5 and later, or 2.0 and later To ensure proper browser operation, all monitors must be set to display at a minimum resolution of 1074 x 768.

2 In the browser’s Address field, type the full address of the machine

and its port number, and then press Enter. For example: http:// <machine name>:<port number>. Use the name of the machine and

port number you copied when you installed the StorNext software.

Note: Typically, the port number is 81. If port 81 is in use, use the

next unused port number. (I.e., 82, 83, etc.)

After you enter the machine name and port number, the following screen appears.

Figure 13 StorNext File System Login Window

3 In the User ID field, type admin and press TAB. 4 In the Password field, type admin and click OK.

Note: For information on changing your password or setting up

additional users, refer to the StorNext Installation Guide.

The initial StorNext GUI appears.

StorNext User’s Guide 30

The SNFS Home Page

Link to Quantum Menus FS Monitor Help

StorNext Server Status

Shortcut Menu Options

The SNFS home page contains the following components:

• A link to the Quantum Home Page

• The File System Monitor

• Drop-down Menus and Options

• Shortcut Menu Options

• Home and Help Links

• StorNext Server Status

Figure 14 SNFS Home Page

Chapter 3 SNFS-Only GUI Overview

The SNFS Home Page

The File System Monitor3

The File System Monitor enables you to view statistics on each configured file system. When you open a browser to access StorNext, the File System Monitor appears at the top of the browser window.

StorNext User’s Guide 31

Figure 15 File System Monitor

Chapter 3 SNFS-Only GUI Overview

The SNFS Home Page

The File System Monitor has a Refresh button that allows you to manually update (refresh) the information shown in the monitor. You can also select a rate from the Refresh Rate list to automatically refresh at the selected interval:

•No Refresh

• 30 seconds

• 1 minute

• 2 minutes

• 5 minutes

• 10 minutes

The File System Monitor provides the following information:

• Refresh: Click this button to manually refresh the File System

Monitor.

• Refresh Rate: Set the File System Monitor to automatically refresh with this drop down menu. Options range from No Refresh to every 10 Minutes.

• State: A green checkbox indicates the file system is mounted and started, a red “x” indicates the file system is not active or not mounted

• File System: The name of the file system (you may see more than one file system being monitored, depending upon how your StorNext system is configured). This pane is scrollable to accommodate numerous file systems.

• Total Space (GB): Total space (in GB) for the file system

• Used Space (GB): Currently used space (in GB) for the file system

• Free Space (GB): Amount of free space (in GB) for the file system

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Chapter 3 SNFS-Only GUI Overview

The SNFS Home Page

• Used Inodes: The number of inodes currently in use on the file system

• #Store Candidates: Number of files selected for storage to secondary media. This field does not apply to SNFS-only configurations.

• #Trunc Candidates: Number of files that have been stored and meets the criteria to become a truncation candidate

• # Clients: The number of StorNext clients (connected via fibre channel or iSCSI) for which you are licensed

• # Distributed LAN Clients: The number of StorNext distributed LAN clients for which you are licensed. For more information about distributed LAN clients, see About

Distributed LAN Clients on

page 2.

• Status: The status shows the system status (usage) in percentage.

Drop-down Menus and Options 3

Figure 16 File System Menus

The following drop-down menus are located in the grey bar towards the top of the home page and are used to access SNFS configuration, administration, and reporting options:

• The Config Menu

• The Admin Menu

• The Reports Menu

• The Help Menu

The Config Menu 3

The following Config menu options enable you to add and modify file systems:

• File Systems: Add or delete a file system

• Globals: Modify global settings

StorNext User’s Guide 33

Chapter 3 SNFS-Only GUI Overview

The SNFS Home Page

• Disks: Add or delete a disk to a file system

• Stripe Groups: Add, modify, or delete a stripe group from a file system

• Affinities: Add, modify, or delete an affinity from file systems

Note: Detailed descriptions of the Config menu options are located

in Chapter 6,

Managing the File System.

The Admin Menu

The following Admin menu options enable you to control day-to-day operations of active file systems:

• Make File System: Make a file system

• Start/Stop File System: Start or stop a file system

• Mount/Unmount: Mount or unmount a file system

• Label Disk Devices: Label disk drives

• Set Affinities: Create a relation point in the file system to the affinity

Caution: Making a file system or making/labeling disk devices

destroys all data on the disk on which the task is run.

Note: Detailed descriptions of the Admin menu options are located

in Chapter 6,

Managing the File System.

The Reports Menu

The following Reports menu options let you view file system reports:

• Affinities: View the Affinities report

• File Systems: View the File Systems report

• Stripe Groups: View the Stripe Groups report

StorNext User’s Guide 34

Chapter 3 SNFS-Only GUI Overview

The SNFS Home Page

Note: Detailed descriptions of the Report menu options are located

in Chapter 12,

StorNext Reports.

The Help Menu 3

The Help menu provides you with access to StorNext reference material such as this user’s guide, the installation guide, and other useful documents.

Shortcut Menu Options 3

The SNFS Shortcut Menu on the left side of the SNFS home page contains options that let you perform the following Configuration and Administrative tasks:

•Config

• Configuration Wizard: Launch the Configuration Wizard. For

more information about the Configuration Wizard, see The SNFS

Configuration Wizard on page 38.

• Add Affinity: Add an affinity and directory to a file system. For

more information about adding an affinity, see Adding an

Affinity on page 120.

• Add File System: Add a file system. For more information about

adding a file system, see Adding a File System

on page 81.

• Enter License: Enter your StorNext license information. For more

information about entering a license, see Entering the StorNext

License on page 40.

• User Access Control: Add, modify, or delete the level of user

access. For more information about user access control, see

Controlling User Access

on page 48.

•Admin

• Access StorNext Logs: View logs for SNFS, the Server System,

and the StorNext Web Server. For more information about accessing logs, see Accessing StorNext Logs

on page 56.

• Download Client Software: Download the SNFS client software

for a specific operating system. For more information about downloading client software, see the StorNext Installation Guide.

StorNext User’s Guide 35

Chapter 3 SNFS-Only GUI Overview

The SNFS Home Page

• Start/Stop StorNext: Start or Stop StorNext Software. For more

information about starting and stopping StorNext, see S

torNext

Server Status on page 36.

Home and Help Links 3

StorNext Server Status 3

Figure 17 Start/Stop SNFS Screen

In the upper right corner of the screen are Home and Help links. Clicking Home returns you immediately to the StorNext home page regardless of

your current location.

Clicking Help displays a list of current StorNext documentation in pdf format. You can open a particular guide or document by clicking its link.

The StorNext Server Status button is located at the bottom right of the SNFS Home Page. This button displays one of three statuses for the file systems residing on the server:

• Active: All configured file systems are active

• Warning: One or more of the configured file systems have not been mounted or started

• Stopped: The storage manager or the file system manager is stopped

When you click the Server Status button, the Start/Stop SNFS screen appears.

StorNext User’s Guide 36

Figure 18 Complete Start/Stop SNFS Screen

Chapter 3 SNFS-Only GUI Overview

The SNFS Home Page

1 On the Start/Stop SNFS screen, select Start or Stop to manually start

or stop the StorNext File System.

2 Select Enable or Disable to enable or disable the feature that

automatically starts SNFS upon reboot. Your selection will be reflected the next time you reboot.

3 Do one of the following:

•Click Cancel to exit the Start/Stop SNFS screen without saving

•Click Next to save your changes and proceed. The Complete

Start/Stop SNFS screen appears.

4 On the Complete Start/Stop SNFS screen, do one of the following:

•Click Cancel to exit the Complete Start/Stop SNFS screen

without saving

•Click Back to return to the Start/Stop SNFS screen

•Click Next to proceed. A status window appears

5 If you clicked Next, click Close when the status window displays

Success.

StorNext User’s Guide 37

The SNFS Configuration Wizard

SNFS includes a Configuration Wizard that guides you through the steps necessary to obtain a StorNext license and create a file system. You can complete these steps at any time, and the wizard will resume at the remaining step you if you do not finish completing both tasks. If desired, you can select the option Don’t Show CW Again to prevent the wizard from automatically appearing the next time you launch StorNext.

Alternatively, you can complete the two tasks without launching the Configuration Wizard by clicking the shortcuts Enter License or Add File System.

Access the Configuration Wizard by clicking the Configuration Wizard shortcut on the home page. The first screen of the Configuration Wizard appears.

Figure 19 SNFS Configuration Wizard Screen

Chapter 3 SNFS-Only GUI Overview

The SNFS Configuration Wizard

StorNext User’s Guide 38

Chapter 3 SNFS-Only GUI Overview

The SNFS Configuration Wizard

For more information about completing the two Configuration Wizard tasks, see Entering the StorNext License

on page 40, andAdding a File

System on page 81.

StorNext User’s Guide 39

Chapter 4

4Common StorNext Tasks

This chapter provides instructions on performing the following StorNext and SNFS tasks:

• Entering the StorNext License

• Controlling User Access

• Starting and Stopping StorNext Components

• Accessing StorNext Logs

• Scheduling StorNext Events

• Setting Up E-mail Notification

• Cancelling SNSM Requests

Entering the StorNext License

Use the Enter License wizard to enter a permanent license string. You can also proceed using the 30-day temporary license that comes with StorNext. You must have a permanent or temporary license to configure or use StorNext.

StorNext User’s Guide 40

Chapter 4 Common StorNext Tasks

Entering the StorNext License

Note: If you use the temporary license, be sure to obtain a permanent

license from Quantum before the 30-day temporary license expires.

To obtain a permanent license, you must contact the Quantum Technical Assistance Center at licenses@Quantum.com

and give them the following

information:

• The serial number from your product CD or box.

• The number of StorNext SAN clients and distributed LAN clients you want to support.

• The StorNext server identification number. You can find this number on the Configuration Wizard’s Enter License String screen.

Alternatively, you can obtain a license by going to www.Quantum.com/

swlicense and providing the required information.

After the Quantum Technical Assistance Center receives the above information, a representative will send you a license string. Enter this license screen on the Enter License String screen to use StorNext with your permanent license.

If you use the temporary license, allow sufficient time for the Quantum Technical Assistance Center to receive your information and send your license string before the 30-day limit expires.

There are two ways to access the Enter License wizard:

• Through the StorNext Configuration wizard

• By selecting Enter License from the Config menu on the StorNext home page

The only functional difference is that selecting the Enter License wizard from the StorNext Configuration Wizard enables you to generate a 30day temporary license. This option is not available when you access the Enter License wizard, so if you want to generate a 30-day temporary license you must access the Enter License wizard from the StorNext Configuration wizard.

1 From the StorNext home page, choose Enter License from the Config

menu. (Alternatively, click Step 1, Enter License, in the StorNext Configuration wizard.) The Enter License - Introduction screen appears.

StorNext User’s Guide 41

Figure 20 Enter License Introduction Screen

Chapter 4 Common StorNext Tasks

Entering the StorNext License

2 Click Next to continue. The Quantum license agreement appears.

You must accept the license agreement in order to continue with the licensing process.

StorNext User’s Guide 42

Figure 21 Quantum License Agreement

Chapter 4 Common StorNext Tasks

Entering the StorNext License

StorNext User’s Guide 43

Figure 22 Enter License Strings Screen

Chapter 4 Common StorNext Tasks

Entering the StorNext License

3 Read the license agreement and then click Accept. The Enter License

Strings screen appears. This screen summarizes the information you

must send to licenses@Quantum.com

in order to receive the license

string you enter on this screen.

Note: The illustration shows the Enter License Strings screen that

appears when you access the Enter License wizard from the StorNext Configuration wizard. The information below the “Distributed LAN Client License String” field does not appear when you access the Enter License wizard from the StorNext home page Config menu.

4 If you want to proceed using a temporary license for SAN clients or

distributed LAN clients, select the option Generate 30 day temporary license. To enter a permanent license, proceed to step 8—page 46.

StorNext User’s Guide 44

Figure 23 Complete Enter License Screen (Temporary)

Chapter 4 Common StorNext Tasks

Entering the StorNext License

5 After selecting Generate 30 day temporary license, click Next to

continue. The Complete Enter License screen appears.

6 On the Complete Enter License screen, click Next to complete the

task, or Back to make changes. When you click Next, a message reminds you to contact the Quantum Technical Assistance Center within 30 days to receive your permanent license string.

Figure 24 License Reminder

StorNext User’s Guide 45

Chapter 4 Common StorNext Tasks

Entering the StorNext License

7 Click OK to close the message box. 8 In order to receive your permanent StorNext license you must email

to licenses@quantum.com Enter License Strings screen (figure 22

the following information, as listed on the

on page 44):

• The StorNext serial number from the StorNext box or CD.

• The total number of StorNext SAN clients (if any) you want to

license for your system. This is the total number of client machines that are connected to a StorNext server through a fibre channel or iSCSI interface.

• The StorNext server ID displayed on the screen. (In the figure, the

ID is 15F268AFA2.)

• The total number of distributed LAN clients (if any) you want to

license for your system. This is the total number of distributed LAN clients connected to StorNext via a distributed LAN server. For more information about distributed LAN clients, see About

Distributed LAN Clients on page 2.

9 Quantum will email you a license string for SAN clients. If you are

using distributed LAN clients, they will also send you a separate license string for distributed LAN client usage. When you receive the license strings, copy and paste them into the License String field on the Enter License Strings screen (figure 22

on page 44).

Click Next to continue. The Complete Enter License screen appears.

StorNext User’s Guide 46

Figure 25 Complete Enter License Screen (Permanent)

Chapter 4 Common StorNext Tasks

Entering the StorNext License

10 Review the information on the screen, and then click Next to

continue, or Back to make changes.

11 After the status screen informs you that the operation was completed

successfully, click Finish.

Entering a License String in the .dat File 4

Alternatively, when you receive your license string via email, you can

copy and paste the license string into the /usr/adic/DSM/config/license.dat

file instead of using the Enter License Strings screen. Updating this file enables StorNext to automatically detect the license string when the Configuration Wizard runs.

Here is an example of a StorNext license file with the license string entered (below License Authorization String). This is an example only. Do not enter the license screen shown.

StorNext User’s Guide 47

Figure 26 License String Example

Chapter 4 Common StorNext Tasks

Controlling User Access

Note: When using this method to obtain your permanent license,

you should copy and paste all of the text into the license.dat

file, including the portions that are commented out (i.e., preceded by the pound sign, “#”). In particular, be sure to include the serial number.

If you have Distributed LAN clients, you must also copy and paste the text for those clients. These license authorization

strings begin with “proxy” as shown in the preceding example.

Controlling User Access

This section describes the following User Access Control options:

• Changing the Admin Password

• Adding a New User

• Modifying an Existing User

• Deleting an Existing User

StorNext User’s Guide 48

Chapter 4 Common StorNext Tasks

Controlling User Access

Changing the Admin Password 4

Figure 27 User Access Control Screen

Use this procedure to change the admin password.

1 From the StorNext Home Page choose User Access Control from the

Admin menu. The User Access Control screen appears.

StorNext User’s Guide 49

Figure 28 Modify User Screen

Chapter 4 Common StorNext Tasks

Controlling User Access

2 From the User Access Control screen, select Admin in the User List

and click Modify. The Modify User “admin” screen appears.

3 Enter your new password. 4 Confirm the new password by entering it again, and then click OK. 5 Click OK when the Status Screen displays Success.

StorNext User’s Guide 50

Chapter 4 Common StorNext Tasks

Controlling User Access

Adding a New User 4

Figure 29 Add New User Screen

Use this procedure to add a new StorNext user.

1 From the User Access Control screen, click Add. The Add New User

Screen appears.

StorNext User’s Guide 51

Chapter 4 Common StorNext Tasks

Controlling User Access

2 In the Enter User Name field, type the name the new user will enter

at the User ID field when he or she logs on to StorNext.

3 In the Enter Password field, type the password the new user will

enter when logging on to StorNext.

4 In the Re-enter Password field, retype the password you entered at

the previous field.

5 Select the type of access the user will have:

• Admin Defaults: Enables access to the entire StorNext system

including SNFS Advanced Functions, SNSM Advanced Functions, StorNext Home Functions, and StorNext Reports

• Operator Defaults: Enables access to most of the StorNext Home

Functions and StorNext Reports

• General User Defaults: Enables access to most of the StorNext

Reports

Each of the above selections auto-populates the screen to correspond with your selection, but you can customize access by clicking on specific items for the user.

6 To simplify assigning access permissions, you can click Select All or

Deselect All for each category. For example, to grant permission to

most StorNext reports, click Select All and then deselect the reports for which you do not want to grant permission.

7 When you are satisfied with the permissions you have assigned, click

OK.

8 Click OK when the Status screen displays Success. The User Access

Control screen shows the new user you just added.

9 Click Cancel to close the window.

StorNext User’s Guide 52

Chapter 4 Common StorNext Tasks

Controlling User Access

Modifying an Existing User 4

Figure 30 Modify User Screen

Use this procedure to modify an existing user’s StorNext access.

1 From the User Access Control screen, select a name (other than

“admin”) from the User List and click Modify. The Modify User screen appears with the user’s name displayed in the header.

StorNext User’s Guide 53

Deleting an Existing User4

Chapter 4 Common StorNext Tasks

Starting and Stopping StorNext Components

2 Change the user’s password or modify permissions as described in

Adding a New User

3 Click Close when the Status screen displays Success.

Note: If there is only one administrator, you can modify only the

password. A sole administrator has full access permissions, and you cannot modify these permissions.

Use this procedure to delete an existing StorNext user.

1 From the User Access Control screen, select a name from the User

List and click Delete.

2 When asked to confirm that you want to delete the user, click OK to

proceed or Cancel to abort.

3 If you click OK, click Close when the Status screen displays Success.

Note: If there is only one administrator, you will not be allowed

to delete the administrator.

, and then click OK.

Starting and Stopping StorNext Components

There are two ways to start or stop the StorNext applications, SNFS and SNSM:

• By using the Admin menu’s Start/Stop StorNext option

• By clicking the Server Status button located at the lower right corner of the StorNext home page

The following procedure describes to start/stop StorNext components using either of these methods.

1 From the StorNext Home Page select Start/Stop StorNext from the

Admin menu. Alternatively, click the Server Status button in the

lower right corner of the screen. (This button displays the server’s current status, such as Active.) The Start/Stop StorNext screen appears.

StorNext User’s Guide 54

Figure 31 Start/Stop StorNext Screen

Chapter 4 Common StorNext Tasks

Starting and Stopping StorNext Components

2 Select either the Start or Stop option. 3 Select the items you want to start or stop:

• All Components

• StorNext File System

• StorNext Storage Manager

Note: The current status (Started, Stopped, or Warning) is

shown next to each StorNext application. A Warning status indicates one of your configured file systems is either not mounted or has not been started.

4 Select either Enable or Disable to enable or disable the feature that

automatically starts StorNext at boot time. (Your selection on this screen will be reflected during the next reboot.)

5 Click Next. The Complete Start/Stop StorNext Task screen appears

StorNext User’s Guide 55

Figure 32 Complete Start/Stop StorNext Task Screen

Chapter 4 Common StorNext Tasks

Accessing StorNext Logs

6 Click Next. A status screen appears. 7 Click Finish when the status screen shows Success. The StorNext

Server Status in the lower right corner of the screen now displays Stopped, Warning or Active, depending on your action.

Accessing StorNext Logs

You can access and view any of the following types of logs:

• SNFS Logs: Logs about each configured file system

• StorNext Database Logs: Logs that track changes to the internal database

• SNSM - File Manager Logs: Logs that track storage errors, etc. of the Storage Manager

StorNext User’s Guide 56

Figure 33 Select Log Screen

Chapter 4 Common StorNext Tasks

Accessing StorNext Logs

• SNSM - Library Manager Logs: Logs that track library events and status

• Server System Logs: Logs that record system messages

• StorNext Web Server Logs: Various logs related to the web server

Use the following procedure to access the StorNext log files. The process is the same regardless of the type of log you are viewing.

1 From the StorNext home page, select Access StorNext Logs from the

Admin menu. The Select Log screen appears.

StorNext User’s Guide 57

Figure 34 Select File Screen

Chapter 4 Common StorNext Tasks

Accessing StorNext Logs

2 Select the type of log you wish to view, and then click Next. The

Select File screen appears.

3 Select the log file you wish to view, and then click one of the

following:

• Delete: Delete the selected log file

• Mail: E-mail the selected log file to Quantum support

• Show: Show the selected log file in a separate window

4 If you clicked Show, the selected log file appears in a separate

window. Click one of the following to navigate around the displayed log file:

• Next Page to view the log’s next page

• Previous Page to view the previous page

• Top to move to the beginning of the log

• End to move to the end of the log

StorNext User’s Guide 58

Figure 35 Log File Example

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

• Cancel to close the window

5 When you are finished viewing logs, click Cancel to close the Select

File window.

Scheduling StorNext Events

StorNext events are tasks that are scheduled to run automatically based on a specified schedule. The following events can be scheduled:

• Clean Info: This scheduled background and removes from StorNext knowledge of media.

• Clean Versions: This scheduled event cleans old, inactive versions of files.

StorNext User’s Guide 59

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

• Full Backup: By default, a full backup is run once a week to back up the entire database, configuration files, and the file system metadata dump file.

• Health Check: By default, health checks are set up to run every day of the week, starting at 7:00 a.m.

• Partial Backup: By default, a partial backup is run on all other days of the week that the full backup is not run. This backup includes database journals, configuration files, and file system journal files.

• Rebuild Policy: This scheduled event rebuilds the internal candidate lists (for storing, truncation, and relocation) by scanning the file system for files that need to be stored.

Note: The Scheduler does not dynamically update when dates and

times are changed significantly from the current setting. You must reboot the system for the Scheduler to pick up the changes.

Each of these events initially has a default schedule, but you can configure the schedules to suit your system needs.

Viewing a Schedule 4

The procedure for viewing an event's existing schedule is the same regardless of the event type.

1 From the StorNext Home Page, select Schedule Events from the

Admin menu. The Schedule Events screen appears.

StorNext User’s Guide 60

Figure 36 Schedule Events Screen 1

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

2 Select an event type:

•Clean Info

• Clean Versions

•Full Backup

• Health Check

•Partial Backup

• Rebuild Policy

3 Click Configure. The second Schedule Events screen displays the

selected event type and any existing schedules.

StorNext User’s Guide 61

Figure 37 Schedule Events Screen 2

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

4 Click Close when you are finished viewing the schedule. (You can

also click Back to return to the previous screen.)

Adding a New Schedule 4

Use the following procedure to schedule StorNext events. The procedure for adding a new schedule for an event is the same regardless of the event type.

1 From the StorNext Home Page, select Schedule Events from the

Admin menu. The first Schedule Events screen appears (figure 36

2 Select the type of event you want to schedule:

•Clean Info

• Clean Versions

•Full Backup

• Health Check

•Partial Backup

• Rebuild Policy

StorNext User’s Guide 62

Figure 38 Schedule Events Screen 3

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

3 Click Configure. The second Schedule Events screen displays the

selected event type and any existing schedules (figure 37

4 Click Add. The third Schedule Events screen appears.

5 In the Name field, enter a name for the new schedule. 6 Select either Days of the Week or Days of the Month.

•If you selected Days of the Week, select the days on which you

want the event to run. To select multiple days, hold down the CTRL key when you select subsequent days.

•If you selected Days of the Month, select the calendar dates on

which you want the event to run. To select multiple dates, hold down the CTRL key when you select subsequent dates.

7 At the Run Time field, specify the time of day you want the event to

begin.

StorNext User’s Guide 63

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

8 At the Start Window field, specify the window in which you want

the StorNext Scheduler to start the event. The Scheduler attempts to begin the event within the specified Start Window time (e.g, 30 minutes). If the event cannot begin at that time, the Scheduler tries again during the next cycle.

9 Do one of the following:

•Click Apply to save your entry and create the new schedule.

When the Status screen displays Success, click Close.

•Click Cancel to exit the screen without saving your entries. The

Schedule Events window closes.

•Click Back to return to the previous screen. (When you click Back

you lose anything you entered on the Add screen.)

10 On the first Schedule Events screen, click one of the following:

• Back: Go back to the previous screen

• Add: Add a new schedule

• Modify: Change an existing schedule

Modifying an Existing Schedule 4

• Delete: Delete an existing schedule

• Reset: Reset the schedule to the default settings

• Close: Close the window

The procedure for modifying an existing schedule for an event is the same regardless of the event type.

1 From the StorNext Home Page, select Schedule Events from the

Admin menu. The first Schedule Events screen appears (figure 36

2 Select an event type:

•Clean Info

• Clean Versions

•Full Backup

• Health Check

•Partial Backup

• Rebuild Policy

StorNext User’s Guide 64

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

3 Click Configure. The second Schedule Events screen displays the

selected event type and any existing schedules (figure 37

4 Select the schedule you want to change, and then click Modify. The

third Schedule Events screen appears (figure 38

5 In the Name field, view or change the name for the new schedule. 6 Select either Days of the Week or Days of the Month.

•If you selected Days of the Week, view or change the days on

which you want the event to run. To select multiple days, hold down the CTRL key when you select subsequent days.

•If you selected Days of the Month, view or change the calendar

dates on which you want the event to run. To select multiple dates, hold down the CTRL key when you select subsequent dates.

7 At the Run Time field, view or change the time of day you want the

event to begin.

8 At the Start Window field, view or change the window in which you

want the StorNext Scheduler to start the event. The Scheduler attempts to begin the event within the specified Start Window time (e.g, 30 minutes). If the event cannot begin at that time, the Scheduler tries again during the next cycle.

9 Do one of the following:

•Click Apply to save your changes and modify the new schedule.

When the Status screen displays Success, click Close.

•Click Cancel to exit the screen without saving your changes. The

Schedule Events window closes.

•Click Back to return to the previous screen. (When you click Back

you lose any changes you made on the Modify screen.)

Deleting an Existing Schedule 4

The procedure for deleting an existing schedule for an event is the same regardless of the event type. For every event type except Partial Backup you must have at least one schedule, so you will not be allowed to delete a solitary schedule.

1 From the StorNext Home Page, select Schedule Events from the

Admin menu. The first Schedule Events screen appears (figure 36

StorNext User’s Guide 65

Chapter 4 Common StorNext Tasks

Scheduling StorNext Events

2 Select an event type:

•Clean Info

• Clean Versions

•Full Backup

• Health Check

•Partial Backup

• Rebuild Policy

3 Click Configure. The second Schedule Events screen displays the

selected event type and any existing schedules (figure 37

4 Select the schedule you want to change, and then click Delete.

Caution: After you click Delete you will NOT be asked to

confirm that you want to delete the schedule. DO NOT click Delete unless you are absolutely certain you want to delete the schedule.

5 When the Status screen displays Success, click Close. 6 Do one of the following:

•Click Cancel to exit the screen. The Schedule Events window

closes.

•Click Back to return to the previous screen.

Resetting a Schedule 4

The Reset function deletes ALL existing schedules for an event type and creates one schedule that uses default values. The procedure for resetting schedules for an event is the same regardless of the event type.

1 From the StorNext Home Page, select Schedule Events from the

Admin menu. The first Schedule Events screen appears (figure 36

2 Select an event type:

•Clean Info

• Clean Versions

•Full Backup

•Partial Backup

StorNext User’s Guide 66

• Rebuild Policy

3 Click Configure. The second Schedule Events screen displays the

selected event type and any existing schedules (figure 37

4 Click Reset. 5 When prompted, confirm that you want to delete all existing

schedules and create a single schedule that uses default values: click Yes to proceed or No to abort.

6 Do one of the following:

•Click Cancel to exit the screen. The Schedule Events window

closes.

•Click Back to return to the previous screen.

Setting Up E-mail Notification

Chapter 4 Common StorNext Tasks

Setting Up E-mail Notification

The E-mail Notification feature allows you to specify parties who should be contacted when system alerts or admin alerts occur. You can specify email recipients, alert levels, and information about your e-mail configuration.

Email notification is also an important part of the StorNext backup process. When you select the Backup option on the Configure Email Address screen (see figure 41 completed backup is emailed to the address you specify. This email contains the following important information:

• The required media for restoring from a complete set

• Names of configured storage disks or deduplication storage disks

• Any SNFS configuration files for file systems that are not data migration-enabled are appended to the email

Note: Before configuring e-mail notification, make sure your SMTP

server is configured.

StorNext User’s Guide 67

on page 70,) key information about a

Figure 39 Configure E-mail Notification Screen

Chapter 4 Common StorNext Tasks

Setting Up E-mail Notification

1 From the StorNext home page, choose E-mail Notification from the

Admin menu. The Configure E-mail Notification Introduction

screen appears.

StorNext User’s Guide 68

Figure 40 Configure SMTP Email Screen

Chapter 4 Common StorNext Tasks

Setting Up E-mail Notification

2 On the Configure E-mail Notification Introduction screen, review

your current e-mail settings (if any) and then click Next to continue. The Configure SMTP E-mail screen appears.

3 On the Configure SMTP E-mail screen, enter the fields related to

your e-mail system configuration:

• SMTP Server: Enter the identification for the server that stores

and processes your e-mail account information.This might be a valid server name or an IP address.

• Authentication: If your e-mail provider requires a password

upon sign on, select the Password option. Otherwise, select None.

• Account: Enter a valid e-mail account for outgoing e-mail

messages.

• Password: Enter the e-mail account’s sign-on password, if

required.

StorNext User’s Guide 69

Figure 41 Configure E-mail Addresses Screen

Chapter 4 Common StorNext Tasks

Setting Up E-mail Notification

• Sender Address: Enter the e-mail address for the entity sending

alert messages to recipients.

• Send Test E-mail to: Enter an e-mail address to which you can

send test messages in order to confirm successful configuration.

4 Click Next to continue. The Configure E-mail Addresses screen

appears.

5 On the Configure E-mail Addresses screen, add e-mail recipients by

entering the following fields:

• E-mail: Enter the e-mail address of the person who should

receive e-mail alerts.

• Admin Alerts: Select this option to receive e-mail whenever an

admin alert is generated. For more information about Admin Alerts, see StorNext Admin Alerts

on page 17.

• Backups: Select this option to receive e-mail after a backup has

occurred on your system.

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Chapter 4 Common StorNext Tasks

Setting Up E-mail Notification

• Service Tickets: Select this option to receive e-mail when a

service ticket for your system is generated. Notifications for service tickets will be sent for events at the specified alert level and higher. You must specify an alert level.

• Policy Class: Select this option to receive e-mail about policy

class. You must specify a policy class.

• Notify Quantum on Service Ticket: Select this option to

automatically send the Quantum Technical Assistance Center a message when a service ticket is generated. (The Quantum Technical Assistance Center is not notified about admin alerts if you selected that option.)

6 Click Add to add to the list of e-mail recipients the e-mail recipient

whose information you just entered. Or, select a previously added email recipient from the list and click Delete to remove that recipient.

7 If necessary, add additional e-mail recipients by repeating steps 4 and

5. Click Next to continue. The Complete E-mail Configuration screen appears.

Figure 42 Complete E-mail Configuration Screen

StorNext User’s Guide 71

8 Review your selections and do one of the following:

•Click Back to change information you entered, or add or remove

another e-mail recipient.

•Click Next to continue.

9 When the Status screen informs you that your e-mail notifications

were successfully processed, click Close.

Cancelling SNSM Requests

If your system includes StorNext Storage Manager, the Cancel Request option (accessible from the SNSM home page’s Admin menu,) allows you to cancel a pending mount request that has not yet been executed by the system. On the Cancel Request screen you can view and select one or more requests, which are listed according to request ID and request type.

Chapter 4 Common StorNext Tasks

Cancelling SNSM Requests

Figure 43 Cancel Request Screen

1 From the SNSM home page, choose Cancel Request from the Admin

menu. The Cancel Request screen appears.

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Chapter 4 Common StorNext Tasks

Cancelling SNSM Requests

2 Select from the Select Request ID list the pending requests you want

to cancel. If desired, you can click Select All to select all requests.

3 Click Apply to continue. 4 When the Status screen informs you that the selected requests have

been successfully cancelled, click OK. The requests you selected are now removed from the list on the Cancel Request screen.

StorNext User’s Guide 73

5Backing Up StorNext

This chapter provides instructions on backup up the StorNext software.

This chapter covers these topics:

• Types of StorNext Software Backups

• Performing a StorNext Software Backup

• Managing the Backup Policy

Types of StorNext Software Backups

Chapter 5

There are two types of StorNext software backup: Full and Partial. By default, a full backup runs once a week, and partial backups are scheduled to run on all other days of the week that the full backup is not run. If you would like to change the backup schedule, see Managing the

Backup Policy on page 77.

A Full Backup includes:

• The StorNext database

• Configuration files

• File system metadata dump file (after journal files are applied)

A Partial Backup includes:

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Chapter 5 Backing Up StorNext

Types of StorNext Software Backups

• StorNext database journals

• Configuration files

• File system journal files

Note: These backups DO NOT back up user data. This procedure

backs up only StorNext-related system files.

Setting up Email Notification For Backup 5

Before you run a StorNext backup, be sure to set up email notification as described in Setting Up E-mail Notification

on page 67.

Email notification is an important part of the StorNext backup process. When you select the Backup option on the Configure Email Address screen (see figure 41

on page 70,) key information about a completed backup is emailed to the address you specify. This email contains the following important information:

• The required media for restoring from a complete set

• Names of configured storage disks or deduplication storage disks

• Any SNFS configuration files for file systems that are not data migration-enabled are appended to the email

StorNext User’s Guide 75

Performing a StorNext Software Backup

Use the following procedure to manually run a StorNext backup.

1 From the StorNext home page select Run Backup from the Admin

menu. The Backup StorNext screen appears.

Figure 44 Backup StorNext Screen

Chapter 5 Backing Up StorNext

StorNext User’s Guide 76

Figure 45 Complete Backup Task Screen

Chapter 5 Backing Up StorNext

Managing the Backup Policy

2 Select the type of backup you want run (Full or Partial,) and then

click Next. The Complete Backup Task screen appears.

3 Click Next to start the backup. 4 Click Finish when the Status screen displays success.

Managing the Backup Policy

The Backups option on the SNSM home page’s Admin menu allows you to manage your backup policy by setting the media type for each copy. You can also specify the maximum of file versions to maintain, and also indicate where backups reside on your managed file system.

StorNext User’s Guide 77

Figure 46 Backup Policy Screen

Chapter 5 Backing Up StorNext

Managing the Backup Policy

1 From the SNSM home page, choose Backups from the Admin menu.

The Backup Policy screen appears.

2 Enter the following information:

• File Copy 1 - 4: For each copy number (1 - 4,) select the media

type. Only the media types applicable to your configuration are selectable.

• Max Backup Sets: If desired, specify the maximum number of

backup sets you want to create.

• Drivepool to Use: Select the location where backups should

reside on your managed file system.

• Checksum Generation: Select this option if you want to generate

a checksum.

• Checksum Validation: Select this option to enable checksum

validation.

• Managed File System to use for Backup: Select the name of the

file system to use for the backup.

3 Click Apply to save and apply the backup policy.

StorNext User’s Guide 78

Quantum StorNext 3.1.3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1Introduction

About StorNext File System 1

About StorNext Storage Manager 1

About Distributed LAN Clients 1

Purpose of This Guide

How This Guide is Organized

Notes, Cautions, and Warnings

Document Conventions

2StorNext GUI Overview

Accessing the StorNext GUI

The StorNext Home Page

• System Monitors

StorNext Home Page Drop-Down Menus 2

StorNext System Status 2

StorNext Admin Alerts 2

StorNext Server Status 2

Home and Help Links 2

Application Link 2

The SNFS and SNSM Home Pages

• The SNFS Home Page specific tasks. The SNFS Home Page contains several drop-down menus: Config, Admin, and Reports.

The SNSM Home Page 2

The Configuration Wizard

3SNFS-Only GUI Overview

Accessing the SNFS GUI

The SNFS Home Page

• The File System Monitor

Drop-down Menus and Options 3

Shortcut Menu Options 3

Home and Help Links 3

StorNext Server Status 3

The SNFS Configuration Wizard

4Common StorNext Tasks

Entering the StorNext License

Entering a License String in the .dat File 4

Controlling User Access

Changing the Admin Password 4

Adding a New User 4

Modifying an Existing User 4

Deleting an Existing User4

Starting and Stopping StorNext Components

Accessing StorNext Logs

Scheduling StorNext Events

Viewing a Schedule 4

Adding a New Schedule 4

Modifying an Existing Schedule 4

Deleting an Existing Schedule 4

Resetting a Schedule 4

Setting Up E-mail Notification

Cancelling SNSM Requests

5Backing Up StorNext

Types of StorNext Software Backups

Setting up Email Notification For Backup 5

Performing a StorNext Software Backup

Managing the Backup Policy