Quantum StorNext 3.1.3 User Manual
User's Guide User's GuideUser's Guide User's GuideUser's Guide
StorNext® 3.1.3
StorNext
6-01658-06
StorNext User’s Guide, 6-01658-06, Ver. A, Rel. 3.1.3, January 2009, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum
Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
© Copyright 2000 - 2009 Quantum Corporation. All rights reserved.
US Patent No: 5,990,810 applies. Other Patents pending in the US and/or other countries.
StorNext is either a trademark or registered trademark of Quantum Corporation in the US and/or other countries.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
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TRADEMARK STATEMENT
Quantum, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum
Corporation.
SDLT and Super DLTtape are trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.
Contents
Chapter 1 Introduction 1
About StorNext File System ............................................................................ 1
About StorNext Storage Manager ........................................................... 1
About Distributed LAN Clients .............................................................. 2
Purpose of This Guide ...................................................................................... 3
How This Guide is Organized ........................................................................ 3
Notes, Cautions, and Warnings ...................................................................... 4
Document Conventions ................................................................................... 5
Chapter 2 StorNext GUI Overview 6
Accessing the StorNext GUI ............................................................................ 6
The StorNext Home Page ................................................................................ 9
System Monitors ........................................................................................ 9
StorNext Home Page Drop-Down Menus ........................................... 13
StorNext System Status ........................................................................... 16
StorNext Admin Alerts ........................................................................... 17
StorNext Server Status ............................................................................ 19
Home and Help Links ............................................................................. 19
Application Link ...................................................................................... 19
The SNFS and SNSM Home Pages ............................................................... 20
The SNFS Home Page ............................................................................. 20
SNFS Home Page Drop-Down Menus ................................................. 21
StorNext User’s Guide i
The SNSM Home Page ..............................................................23
SNSM Home Page Drop-Down Menus ..................................23
The Configuration Wizard ...............................................................26
Chapter 3 SNFS-Only GUI Overview 29
Accessing the SNFS GUI ..................................................................29
The SNFS Home Page .......................................................................31
The File System Monitor ...........................................................31
Drop-down Menus and Options .............................................33
Shortcut Menu Options .............................................................35
Home and Help Links ...............................................................36
StorNext Server Status ..............................................................36
The SNFS Configuration Wizard ....................................................38
Chapter 4 Common StorNext Tasks 40
Entering the StorNext License .........................................................40
Entering a License String in the .dat File ................................47
Controlling User Access ...................................................................48
Changing the Admin Password ..............................................49
Adding a New User ...................................................................51
Modifying an Existing User .....................................................53
Deleting an Existing User .........................................................54
Starting and Stopping StorNext Components ..............................54
Accessing StorNext Logs .................................................................56
Scheduling StorNext Events ............................................................59
Viewing a Schedule ...................................................................60
Adding a New Schedule ...........................................................62
Modifying an Existing Schedule ..............................................64
Deleting an Existing Schedule .................................................65
Resetting a Schedule ..................................................................66
Setting Up E-mail Notification ........................................................67
Cancelling SNSM Requests .............................................................72
Chapter 5 Backing Up StorNext 74
Types of StorNext Software Backups .............................................74
Setting up Email Notification For Backup .............................75
ii StorNext User’s Guide
Performing a StorNext Software Backup .................................................... 76
Managing the Backup Policy ......................................................................... 77
Chapter 6 Managing the File System 80
Working With File Systems ........................................................................... 80
Adding a File System .............................................................................. 81
Creating a File System From SNFS ....................................................... 89
Modifying a File System ......................................................................... 91
Deleting a File System ............................................................................. 93
Managing File System Operations ............................................................... 94
Disk Device Labeling .............................................................................. 94
Making Global Changes ......................................................................... 99
Working with the fsnameservers File .................................................103
Making or Unmaking a File System .................................................... 104
Starting and Stopping the File System ................................................ 106
Mounting or Unmounting a File System ............................................ 107
Working With Disks ..................................................................................... 108
Adding Disks .......................................................................................... 108
Deleting Disks ........................................................................................ 110
Defragmenting a Disk ...........................................................................111
Working With Stripe Groups ...................................................................... 111
Adding a Stripe Group ......................................................................... 112
Modifying a Stripe Group .................................................................... 116
Deleting a Stripe Group ........................................................................ 119
Working With Affinities ..............................................................................120
Adding an Affinity ................................................................................ 120
Adding an Affinity Through SNFS .....................................................126
Setting the Affinity in a Directory ....................................................... 128
Modifying an Affinity ........................................................................... 130
Deleting an Affinity ...............................................................................131
File System Configuration Restrictions .............................................. 132
Performing a Metadata Dump .................................................................... 132
Using the SNSM File System Functions ....................................................133
Storing Files ............................................................................................ 134
Changing a File Version ........................................................................136
Recovering a File .................................................................................... 137
Recovering a Directory ......................................................................... 138
Retrieving a File ..................................................................................... 139
Retrieving a Directory ........................................................................... 140
Freeing Disk Blocks ...............................................................................141
Moving Files to New Media ................................................................. 143
StorNext User’s Guide iii
Modifying a File’s Attributes .................................................144
Understanding Dynamic Resource Allocation ...........................145
About File System Expansion ................................................145
About Stripe Group Movement .............................................146
Expansion and Movement Steps ...........................................146
Checking the File System ...............................................................147
Performing File System Expansion ..............................................149
Performing Stripe Group Movement ...........................................156
Launching the Movement Wizard ........................................157
Completing Metadata Stripe Group Movement .................165
Reusing LUNs in a Data Stripe Group After a Move .........166
Reusing LUNS in a Metadata Stripe Group After a
Move ...................................................................................167
Chapter 7 Managing Libraries 168
Adding a Library .............................................................................169
Starting the Add Library Wizard ..........................................169
Adding a SCSI Library ............................................................172
Adding an ACSLS Network Library .....................................176
Adding a DAS Network Library ...........................................177
Adding a Vault Library ...........................................................181
Modifying a Library .......................................................................182
Deleting a Library ...........................................................................183
Auditing a Library ..........................................................................184
Changing the Library State ............................................................186
Chapter 8 Managing Drives and Disks 187
Working with Tape Drives ............................................................187
Adding a Tape Drive ...............................................................188
Modifying a Tape Drive ..........................................................194
Deleting a Tape Drive .............................................................195
Changing a Drive State ...........................................................196
Cleaning a Tape Drive .............................................................197
Working with Drive Pools .............................................................198
Adding a Drive Pool ................................................................198
Modifying a Drive Pool ..........................................................200
Deleting a Drive Pool ..............................................................202
Managing Disk Space .....................................................................203
iv StorNext User’s Guide
Changing Watermark Parameters ..............................................................204
Chapter 9 Managing Media 206
Adding Media to a Configured Library .................................................... 206
Adding a Vault ....................................................................................... 212
Removing and Moving Media .................................................................... 215
Removing Media .................................................................................... 215
Moving Media ........................................................................................ 220
Using the SNSM Media Functions ............................................................. 223
Moving Media Manually ...................................................................... 224
Mounting and Dismounting Media .................................................... 226
Removing Media From the Storage Manager ................................... 228
Assigning Blank Media to a Policy Class ........................................... 229
Transcribing Media ...............................................................................230
Changing Media Attributes .................................................................. 232
Reclassifying a Media Class Grouping ............................................... 233
Cleaning Media ...................................................................................... 235
Cancelling the Eject Media Process ............................................................236
Chapter 10 Managing Storage Disks 237
Storage Disk Deduplication .........................................................................238
Adding a Storage Disk ................................................................................. 239
Modifying a Storage Disk ............................................................................243
Deleting a Storage Disk ................................................................................ 244
Changing a Storage Disk State .................................................................... 245
Cleaning a Storage Disk ...............................................................................247
StorNext User’s Guide v
Chapter 11 Data Migration Management 249
Policy Classes and Relationships ..................................................250
Stub Files ...................................................................................250
Disk-to-Disk Relocation ..........................................................251
Adding a Storage Policy .................................................................251
Adding a Policy Class Through SNSM Without a
Relation Point ....................................................................258
Adding a Relation Point to a Policy Class ............................263
Modifying a Policy Class ...............................................................265
Deleting a Policy Class ...................................................................265
Applying a Policy Class .................................................................267
Chapter 12 StorNext Reports 268
SNFS Reports ............................................................................269
The Backup Information Report ...................................................269
The Drive State Information Report .............................................270
The File Information Report ..........................................................273
The Library Information Report ...................................................276
The Library Space Used Report ....................................................278
The Media Information Report .....................................................279
The Policy Class Information Report ...........................................284
The Relation Information Report ..................................................287
The Request Information Report ..................................................289
The Scheduler Information Report ...............................................290
The Storage Disk Information Report ..........................................292
The Directory Affinity Report .......................................................295
The File System Statistics Report ..................................................298
The Stripe Group Statistics Report ...............................................300
The File System Client Report .......................................................302
The File System LAN Client Report .............................................305
Chapter 13 Service Management 308
Using Health Check ........................................................................308
Running a Health Check .........................................................309
Viewing the Health Check History .......................................309
Viewing the Health Check Results ........................................311
Using State Capture ........................................................................312
vi StorNext User’s Guide
Capturing the Current System State ................................................... 312
Downloading a Previous System Capture ......................................... 313
Deleting a Previous System Capture .................................................. 314
Using the System Status Tool ...............................................................314
Chapter 14 Customer Assistance 319
Quantum Technical Assistance Center ......................................................319
Appendix A HA Failover 320
Appendix B Using The Command Line Interface 322
Labeling Disk Devices .................................................................................. 323
Modifying Global Settings ...........................................................................324
Making a File System ................................................................................... 326
Starting and Stopping SNFS ........................................................................327
Unmounting or Mounting a File System ...................................................328
Creating a File System Server ...................................................................... 329
Adding a File System Client ........................................................................ 331
Configuring a Stripe Group .........................................................................332
Adding an Affinity .......................................................................................333
Creating a Disk-to-Disk Policy Class ......................................................... 335
Modifying a Disk-to-Disk Policy Class ............................................... 336
Manual Disk-to-Disk Relocation ......................................................... 336
Enabling Stub File Support .......................................................................... 337
Managing Storage Disks with Deduplication Enabled ........................... 338
Adding a Dedup Sdisk ..........................................................................338
Modifying a Dedup Sdisk ..................................................................... 338
Deleting a Dedup Sdisk ........................................................................ 338
Obtaining Dedup Sdisk Information ..................................................339
Obtaining Distributed LAN Client Information ......................................340
The proxy Command ............................................................................ 340
The proxy long Command ................................................................... 340
The proxy who Command ................................................................... 341
Using the Dynamic Resource Allocation Feature ....................................341
Checking the File System ...................................................................... 342
Adding a Stripe Group Without Moving ........................................... 342
StorNext User’s Guide vii
Adding and Moving a Data Stripe Group ...........................343
Moving a Metadata/Journal Stripe Group ..........................344
Appendix C RAS Messages 347
Media and Drive RAS Messages ...................................................347
SNFS RAS Messages .......................................................................361
Other RAS Messages ......................................................................373
viii StorNext User’s Guide
Figures
Figure 1 StorNext Login Window ............................................................. 7
Figure 2 StorNext Home Page ................................................................... 8
Figure 3 File System Monitor................................................................... 10
Figure 4 Library Monitor.......................................................................... 11
Figure 5 Storage Disk Monitor................................................................. 12
Figure 6 Service - System Status screen.................................................. 17
Figure 7 Service - Admin Alerts Screen.................................................. 18
Figure 8 Application Link ........................................................................ 20
Figure 9 SNFS Home Page ....................................................................... 21
Figure 10 SNSM Menu................................................................................ 24
Figure 11 StorNext Configuration Wizard............................................... 27
Figure 12 Config Menu Options................................................................ 28
Figure 13 StorNext File System Login Window...................................... 30
Figure 14 SNFS Home Page ....................................................................... 31
Figure 15 File System Monitor................................................................... 32
Figure 16 File System Menus ..................................................................... 33
Figure 17 Start/Stop SNFS Screen............................................................. 36
StorNext User’s Guide ix
Figure 18 Complete Start/Stop SNFS Screen.............................37
Figure 19 SNFS Configuration Wizard Screen ..........................38
Figure 20 Enter License Introduction Screen .............................42
Figure 21 Quantum License Agreement.....................................43
Figure 22 Enter License Strings Screen .......................................44
Figure 23 Complete Enter License Screen (Temporary)...........45
Figure 24 License Reminder .........................................................45
Figure 25 Complete Enter License Screen (Permanent) ...........47
Figure 26 License String Example ...............................................48
Figure 27 User Access Control Screen ........................................49
Figure 28 Modify User Screen......................................................50
Figure 29 Add New User Screen ................................................51
Figure 30 Modify User Screen......................................................53
Figure 31 Start/Stop StorNext Screen.........................................55
Figure 32 Complete Start/Stop StorNext Task Screen .............56
Figure 33 Select Log Screen ..........................................................57
Figure 34 Select File Screen...........................................................58
Figure 35 Log File Example..........................................................59
Figure 36 Schedule Events Screen 1 ............................................61
Figure 37 Schedule Events Screen 2 ............................................62
Figure 38 Schedule Events Screen 3 ............................................63
Figure 39 Configure E-mail Notification Screen .......................68
Figure 40 Configure SMTP E-mail Screen..................................69
Figure 41 Configure E-mail Addresses Screen ..........................70
Figure 42 Complete E-mail Configuration Screen ....................71
Figure 43 Cancel Request Screen .................................................72
Figure 44 Backup StorNext Screen ..............................................76
Figure 45 Complete Backup Task Screen ...................................77
Figure 46 Backup Policy Screen ...................................................78
x StorNext User’s Guide
Figure 47 File System - Introduction Screen ............................................81
Figure 48 Add New File System Screen ................................................... 82
Figure 49 Directory Browser Window...................................................... 83
Figure 50 Select Directory Window .......................................................... 83
Figure 51 Disk Settings Screen................................................................... 84
Figure 52 Customize Stripe Group Screen ...............................................86
Figure 53 Label Help Screen....................................................................... 87
Figure 54 Complete FIle System Task Screen .......................................... 89
Figure 55 Configure File System Screen...................................................90
Figure 56 Modify File System Window.................................................... 92
Figure 57 Label Disk Device Screen .......................................................... 95
Figure 58 VTOC Message ........................................................................... 96
Figure 59 Labeling Warning.......................................................................96
Figure 60 Explorer User Prompt................................................................ 97
Figure 61 Data Loss Warning..................................................................... 97
Figure 62 Unlabel Warning ........................................................................98
Figure 63 Modify Global Settings Screen ...............................................100
Figure 64 Make File System Screen......................................................... 105
Figure 65 Start or Stop File System Screen.............................................106
Figure 66 Mount or Unmount File System Screen ................................ 107
Figure 67 Manage Disks Screen ...............................................................109
Figure 68 Add Disk Screen ....................................................................... 109
Figure 69 Configure Stripe Group Screen ..............................................113
Figure 70 Add Stripe Group Screen ........................................................ 114
Figure 71 Modify Stripe Group Screen................................................... 117
Figure 72 Add Affinity Introduction Screen..........................................121
Figure 73 Add Affinity Screen ................................................................. 122
Figure 74 Select Directory Screen ............................................................ 123
Figure 75 Assign Affinity Screen .............................................................124
StorNext User’s Guide xi
Figure 76 Exclusive Stripe Group Screen .................................125
Figure 77 Complete Add Affinity Task Screen........................126
Figure 78 Add, Modify, or Delete Affinities Screen................127
Figure 79 Add Affinity Screen ...................................................127
Figure 80 Set Affinity Screen......................................................129
Figure 81 Set Affinity Screen......................................................129
Figure 82 Modify Affinity Screen ..............................................130
Figure 83 Metadata Dump of File System Screen ...................133
Figure 84 Store Files Screen........................................................134
Figure 85 Optional Store Parameters Screen............................135
Figure 86 Change File Version Screen ......................................136
Figure 87 Recover Files Screen...................................................137
Figure 88 StorNext Recoverable Files Screen...........................138
Figure 89 Recover Directory Screen ..........................................139
Figure 90 Retrieve Files Screen ..................................................140
Figure 91 Retrieve Directory Screen..........................................141
Figure 92 Free Disk Blocks Screen.............................................142
Figure 93 Move Files to New Media Screen.............................143
Figure 94 Modify File Attributes Screen...................................144
Figure 95 Check File System Screen..........................................147
Figure 96 Check File System Status Screen ..............................149
Figure 97 File System Expansion Introduction Screen ...........151
Figure 98 Check File System Reminder....................................151
Figure 99 Data Stripe Group Selection Screen.........................152
Figure 100 Metadump Warning ..................................................153
Figure 101 New Data Stripe Group Screen ................................154
Figure 102 Complete File System Task Screen ..........................155
Figure 103 Move Stripe Group Screen........................................158
Figure 104 Move Stripe Group Introduction Screen.................159
xii StorNext User’s Guide
Figure 105 Move Options Screen............................................................... 160
Figure 106 Data Stripe Group Move Screen.............................................161
Figure 107 No Writable Stripe Groups Warning.................................... 161
Figure 108 Destination Stripe Group Too Small Warning ..................... 162
Figure 109 Metadata Stripe Group Message............................................ 162
Figure 110 Metadata/Journal Move Screen............................................. 163
Figure 111 Complete Stripe Group Move Screen.................................... 164
Figure 112 Process Initiated Status Screen............................................... 165
Figure 113 Stripe Group Move Status Screen ..........................................166
Figure 114 Library Introduction Screen....................................................170
Figure 115 Library Type Screen ................................................................. 171
Figure 116 Library Name Screen ............................................................... 172
Figure 117 Media Types Screen .................................................................173
Figure 118 SCSI Device Screen................................................................... 174
Figure 119 Complete Add Library Task Screen ...................................... 175
Figure 120 ACSLS Library Name Screen.................................................. 176
Figure 121 DAS Configuration Screen...................................................... 177
Figure 122 DAS Library Name Screen......................................................178
Figure 123 DAS Media Types Screen........................................................179
Figure 124 DAS 2 Library Name Screen ................................................... 180
Figure 125 Vault Library Name Screen .................................................... 181
Figure 126 Configure Library Screen........................................................182
Figure 127 Modify SCSI Library Screen....................................................183
Figure 128 Audit Library Screen................................................................ 185
Figure 129 Change Library State Screen...................................................186
Figure 130 Tape Drive Introduction Screen .............................................188
Figure 131 Associated Library Screen....................................................... 189
Figure 132 Hardware Devices Screen ....................................................... 190
Figure 133 Complete Add Drive Task Screen.......................................... 191
StorNext User’s Guide xiii
Figure 134 Match Devices with Slots Screen..............................192
Figure 135 Tape Drive Mapping Help Screen ...........................193
Figure 136 Configure Drives Screen............................................194
Figure 137 Modify Drive Screen ..................................................195
Figure 138 Delete Warning Window ..........................................196
Figure 139 Change Drive State Screen ........................................196
Figure 140 Clean Drive Screen .....................................................197
Figure 141 Configure Drive Pools Screen...................................199
Figure 142 Add New Drive Pool Screen.....................................199
Figure 143 Warning Message Window.......................................200
Figure 144 Modify Drive Pool Screen .........................................201
Figure 145 Restart Message Window..........................................201
Figure 146 Delete Warning Message...........................................202
Figure 147 Manage Disk Space Screen........................................203
Figure 148 Change Watermark Parameters Screen...................205
Figure 149 Add Media - Introduction Screen ............................207
Figure 150 Associated Library Screen.........................................208
Figure 151 Associated Library Screen 2......................................209
Figure 152 Select Mailbox Screen ................................................210
Figure 153 Complete Add Media Task Screen ..........................211
Figure 154 Select Media Type Screen..........................................212
Figure 155 Add Media IDs Screen...............................................213
Figure 156 Create New Media ID Screen ...................................214
Figure 157 Remove or Move Media Screen................................215
Figure 158 Select Media Screen....................................................216
Figure 159 StorNext Media Browser Screen ..............................217
Figure 160 Complete Remove/Move Media Task Screen .......218
Figure 161 Library Operator Interface Screen ...........................219
Figure 162 LOI Eject Screen ..........................................................219
xiv StorNext User’s Guide
Figure 163 Select Destination Library Screen .......................................... 221
Figure 164 Library Operator Interface Screen ......................................... 222
Figure 165 LOI Enter Screen.......................................................................223
Figure 166 Manually Move Media Screen................................................ 225
Figure 167 Media Browser Screen .............................................................225
Figure 168 Mount Media Screen................................................................227
Figure 169 Dismount Media Screen .......................................................... 228
Figure 170 Remove Media From SNSM Screen....................................... 229
Figure 171 Assign Policy Screen ................................................................ 230
Figure 172 Transcribe Media Screen ......................................................... 231
Figure 173 Change Media Attributes Screen ...........................................232
Figure 174 Reclassify Media Screen .......................................................... 233
Figure 175 Media Class Browser Window............................................... 234
Figure 176 Clean Media Screen.................................................................. 235
Figure 177 Cancel Eject Process Screen..................................................... 236
Figure 178 Configure Storage Disk Screen............................................... 239
Figure 179 Add Storage Disk - Introduction Screen............................... 240
Figure 180 Add Storage Disk Screen......................................................... 241
Figure 181 Complete Storage Disk Screen ............................................... 242
Figure 182 Modify Storage Disk Screen....................................................243
Figure 183 Delete Warning Message......................................................... 245
Figure 184 Change Storage Disk State Screen ......................................... 246
Figure 185 Clean Storage Disk Screen....................................................... 247
Figure 186 Storage Policy Introduction Screen........................................252
Figure 187 Policy Class and Directory Screen ......................................... 253
Figure 188 Directory Browser Window....................................................254
Figure 189 Relocation Policy Selection Screen......................................... 255
Figure 190 Store, Truncate, and Relocate Times Screen......................... 256
Figure 191 Number of File Copies and Media Type Screen .................. 257
StorNext User’s Guide xv
Figure 192 Complete Storage Policy Task Screen .....................258
Figure 193 Manage Policy Classes Screen ..................................259
Figure 194 Add Policy Class Screen............................................259
Figure 195 Modify Parameters Screen ........................................260
Figure 196 Manage Policy Class Relationships Screen.............263
Figure 197 Add Relationship Screen...........................................264
Figure 198 Directory Browser Window......................................264
Figure 199 Remove Relationships Screen...................................266
Figure 200 Backup Information Report ......................................270
Figure 201 Drive States Report Screen........................................272
Figure 202 Drive State Information Report................................273
Figure 203 Files Report Screen .....................................................274
Figure 204 StorNext File Browser Screen ...................................275
Figure 205 File Information Report .............................................276
Figure 206 Libraries Report Screen .............................................277
Figure 207 Library Information Report ......................................278
Figure 208 Library Space Used Report .......................................279
Figure 209 Media Report Screen..................................................281
Figure 210 Media Browser screen................................................282
Figure 211 Media Information Report ........................................283
Figure 212 Detailed Media Information Report ........................284
Figure 213 Policy Classes Report Screen ....................................286
Figure 214 Policy Class Information Report ..............................287
Figure 215 Directory/Policy Class Relationships Report
Screen ...........................................................................288
Figure 216 Relation Information Report.....................................289
Figure 217 Request Report Screen ...............................................290
Figure 218 Scheduler Report Screen............................................291
Figure 219 Scheduler Information Report..................................292
xvi StorNext User’s Guide
Figure 220 Storage Disk Report Screen.....................................................294
Figure 221 Storage Disk Information Report...........................................295
Figure 222 Affinities Report Screen...........................................................296
Figure 223 Directory Browser Screen........................................................297
Figure 224 Directory Affinity Report ........................................................ 297
Figure 225 File System Report Screen....................................................... 299
Figure 226 File System Statistics Report ...................................................300
Figure 227 Stripe Groups Report Screen ..................................................301
Figure 228 Stripe Group Statistics Report ................................................ 302
Figure 229 File System Client Report Screen ........................................... 304
Figure 230 File System Client Report........................................................305
Figure 231 File System Distributed LAN Client Statistics Report
Screen .........................................................................................306
Figure 232 File System LAN Client Report.............................................. 307
Figure 233 Health Check Tests Screen ...................................................... 309
Figure 234 Health Check History Screen.................................................. 310
Figure 235 Health Check Results Screen ..................................................311
Figure 236 Capture System State Screen .................................................. 312
Figure 237 Download Capture File Screen...............................................313
Figure 238 Service - System Status Screen................................................ 315
Figure 239 RAS Ticket Details Screen ....................................................... 316
Figure 240 Recommended Actions Screen ............................................... 318
Appendix Figures
Figure 1 No Media Found RAS..............................................................348
Figure 2 Possible Drive/Media Mount Discrepancy RAS................. 349
Figure 3 Tape Drive Alerts RAS part 1 ................................................. 350
Figure 4 Tape Drive Alerts RAS part 2 ................................................. 351
Figure 5 Tape Drive Alerts RAS part 3 ................................................. 352
Figure 6 Drive Reported Drive Error RAS ...........................................353
StorNext User’s Guide xvii
Figure 7 Cleaning of Drive Failed RAS...................................354
Figure 8 Wrong Firmware Level/Invalid Drive Type RAS 354
Figure 9 Drive Removed RAS..................................................355
Figure 10 Tape Drive -Configuration Failed RAS...................355
Figure 11 Tape Drive - Reported Media Error RAS................356
Figure 12 Cleaning Media Expired RAS...................................356
Figure 13 No Cleaning Media Available RAS .........................357
Figure 14 Media Suspect Threshold Count Exceeded RAS...357
Figure 15 Media Format Failure RAS .......................................358
Figure 16 Invalid Media Label Detected RAS..........................359
Figure 17 Media Not Found RAS ..............................................360
Figure 18 Duplicate Physical Media Found RAS....................360
Figure 19 Storage Disk Taken Offline RAS ..............................361
Figure 20 Configuration Not Supported RAS .........................362
Figure 21 Label Validation Failure RAS ...................................362
Figure 22 Connection Rejected RAS..........................................363
Figure 23 File System Failover RAS ..........................................363
Figure 24 I/O Error RAS.............................................................364
Figure 25 Journaling Error Detected RAS ................................364
Figure 26 SNFS License Required RAS.....................................365
Figure 27 SNFS License Failure RAS.........................................365
Figure 28 LUN Mapping Changed RAS...................................366
Figure 29 Communication Failure RAS....................................366
Figure 30 Metadata Inconsistency Detected RAS ...................367
Figure 31 Bad File System Metadata Dump RAS....................367
Figure 32 Metadata Dump Failure RAS ...................................368
Figure 33 File System or Metadata Capacity Warning RAS..368
Figure 34 File Processing Failure RAS......................................369
Figure 35 Missing LUNs RAS ....................................................369
xviii StorNext User’s Guide
Figure 36 Disk Space Allocation Failure RAS........................................ 370
Figure 37 System Resource Failure RAS................................................. 370
Figure 38 Affinity Configuration Violations RAS................................. 371
Figure 39 Quota Limit or Fragmentation Warnings RAS .................... 372
Figure 40 Shutdown Error RAS ............................................................... 372
Figure 41 Initialization Failure RAS........................................................373
Figure 42 Checksum Error RAS............................................................... 374
Figure 43 Troubleshooting the StorNext Software RAS.......................375
Figure 44 Software Resource Violations RAS........................................ 376
Figure 45 Closing Service Tickets RAS................................................... 377
Figure 46 Analyzing Service Tickets RAS .............................................. 378
Figure 47 Viewing Service Tickets RAS.................................................. 379
Figure 48 Vault Failure RAS..................................................................... 379
Figure 49 Robotics - Not Ready RAS ......................................................380
Figure 50 Robotics - Move Failure RAS..................................................381
Figure 51 Robotics - Wrong Firmware Level/Invalid Library
Type RAS................................................................................... 382
Figure 52 Backup Failed RAS................................................................... 383
Figure 53 Backup Errors RAS................................................................... 384
Figure 54 Configuration Violations RAS................................................ 385
Figure 55 Invalid Configuration RAS part 1..........................................386
Figure 56 Invalid Configuration RAS part 2..........................................387
Figure 57 Downloading a System State Capture RAS.......................... 387
Figure 58 Capturing a System State RAS ............................................... 388
StorNext User’s Guide xix
xx StorNext User’s Guide
Chapter 1
1Introduction
StorNext is data management software that enables customers to
complete projects faster and confidently store more data at a lower cost.
Used in the world's most demanding environments, StorNext is the
standard for high performance shared workflow operations and multitier
archives. StorNext consists of two components: StorNext File System
(SNFS), a high performance data sharing software, and StorNext Storage
Manager (SNSM), the intelligent, policy-based data mover.
About StorNext File System 1
About StorNext Storage Manager 1
StorNext User’s Guide 1
StorNext File System streamlines processes and facilitates faster job
completion by enabling multiple business applications to work from a
single, consolidated data set. Using SNFS, applications running on
different operating systems (Windows, Linux, UNIX, HPUX, AIX, and
Mac OS X) can simultaneously access and modify files on a common,
high-speed SAN storage pool. This centralized storage solution
eliminates slow LAN-based file transfers between workstations and
dramatically reduces delays caused by single-client failures. With SNFS,
any server can access files and pick up processing requirements of a
failed system to continue operations.
StorNext Storage Manager enhances the StorNext solution by reducing
the cost of long term data retention, without sacrificing accessibility.
SNSM sits on top of SNFS and utilizes intelligent data movers to
transparently locate data on multiple tiers of storage. This enables
customers to store more files at a lower cost, without having to
Chapter 1 Introduction
reconfigure applications to retrieve data from disparate locations.
Instead, applications continue to access files normally and SNSM
automatically handles data access – regardless of where the file resides.
As data movement occurs, SNSM also performs a variety of data
protection services to guarantee that data is safeguarded both on site and
off site.
About Distributed LAN Clients 1
StorNext supports distributed LAN clients. Unlike a traditional StorNext
SAN client, a distributed LAN client does not connect directly to
StorNext via fibre channel or iSCSI, but rather across a LAN through a
gateway system called a distributed LAN server. The distributed LAN
server is itself a directly connected StorNext client, but it processes
requests from distributed LAN clients in addition to running
applications. Any number of distributed LAN clients can connect to
multiple distributed LAN servers.
Besides the obvious cost-savings benefit of using distributed LAN clients,
there will be performance improvements as well.
Distributed LAN clients must be licensed in the same way as StorNext
SAN clients. When you request your permanent StorNext license, you
will need to specify the number of distributed LAN clients you plan to
use. Naturally, you can always purchase additional distributed LAN
client licenses as your needs expand. For more information about
StorNext licensing, see Entering the StorNext License
on page 40.
StorNext provides distributed LAN client information via the status
monitors on the StorNext home page, SNSM home page, and SNFS home
page. More detailed information is available through the Clients Report
and the Distributed LAN Client Performance Report. For more
information about StorNext reports, see StorNext Report
s on page 268.
Before you can fully use distributed LAN clients, you must first configure
a distributed LAN server and distributed LAN clients as described in the
StorNext Installation Guide.
StorNext User’s Guide 2
Purpose of This Guide
This guide is intended to assist StorNext users perform day-to-day tasks
with the software. This guide also describes how to generate reports.
Quantum recommends using the graphical user interface to accomplish
tasks, but an appendix provides alternative procedures for users who
wish to perform those tasks via the command line interface.
How This Guide is Organized
This guide contains the following chapters:
Chapter 1 Introduction
Purpose of This Guide
• Chapter 1,
• Chapter 2, StorNext GUI Overview
• Chapter 3, SNFS-Only GUI Overview
• Chapter 4, Common StorNext Tasks
• Chapter 5, Backing Up StorNext
• Chapter 6, Managing the File System
• Chapter 7, Managing Libraries
• Chapter 8, Managing Drives and Disks
• Chapter 9, Managing Media
• Chapter 10, Managing Storage Disks
• Chapter 11, Data Migration Management
• Chapter 12, StorNext Reports
• Chapter 13, Service Management
• Chapter 14, Customer Assistance
• Appendix A, HA Failover
• Appendix B, Using The Command Line Interface
Introduction
StorNext User’s Guide 3
• Appendix C, RAS Messages
Notes, Cautions, and Warnings
The following table describes important information about Notes,
Cautions, and Warnings used throughout this guide.
Description Definition Consequences
Chapter 1 Introduction
Notes, Cautions, and Warnings
Note: Indicates important
information that helps
you make better use of
the software.
Caution: Advises you to take or
avoid a specified action.
Warning: Advises you to take or
avoid a specified action.
No hazardous or
damaging consequences.
Failure to take or avoid
this action could result
in loss of data.
Failure to take or avoid
this action could result
in physical harm to the
user or hardware.
StorNext User’s Guide 4
Document Conventions
This guide uses the following document conventions to help you
recognize different types of information.
Conventions Examples
Chapter 1 Introduction
Document Conventions
For all UNIX-based
commands, the # prompt is
implied, although it is not
shown.
For all UNIX-based
commands, words in italic are
variables and should be
replaced with user-defined
values.
TSM_control stop
is the same as
# TSM_control stop
cvaffinity <filename>
where <filename> is a
variable and should be
replaced with a user-defined
value.
StorNext User’s Guide 5
an
Chapter 2
2StorNext GUI Overview
This section describes how to access and navigate through the StorNext
GUI, which includes both SNFS and SNSM. If you purchased SNFS only,
refer to SNFS-Only GUI Overview
This chapter includes the following topics:
.
• Accessing the StorNext GUI
• The StorNext Home Page
• The SNFS and SNSM Home Pages
• The Configuration Wizard
Note: StorNext supports internationalization for the name space of
the file system. This support is fully UTF-8 compliant. It is up
to the individual client to set the proper UTF-8 locale.
Accessing the StorNext GUI
The StorNext GUI is browser-based and can be remotely accessed from
any machine with access to the StorNext server.
StorNext User’s Guide 6
Chapter 2 StorNext GUI Overview
Accessing the StorNext GUI
Use this procedure to access the StorNext GUI.
1 Open a Web browser.
Note: StorNext-supported browsers are:
• Internet Explorer 5.5, 6 and 7
• Netscape 7.x
• Mozilla 1.0 and later
• FireFox 1.5 and later or 2.0 and later
To ensure proper browser operation, all monitors must be set to
display at a minimum resolution of 1073 x 768. If you use a popup
blocker, be sure to enable pop-ups in order to ensure that the StorNext
Configuration Wizard functions properly.
2 In the browser’s Address field, type the full address of the machine
and its port number, and then press Enter. For example: http://
<machine name>:<port number>. Use the name of the machine and
port number you copied when you installed the StorNext software.
Note: Typically, the port number is 81. If port 81 is in use, use the
next unused port number. (I.e., 82, 83, etc.)
After you enter the machine name and port number, the following
window appears:
Figure 1 StorNext Login
Window
3 In the User ID field, type admin and press TAB.
4 In the Password field, type admin and click OK.
The initial StorNext GUI appears. A message asks you to start nonrunning components.
5 Click OK to start the StorNext components. The StorNext GUI
launches.
StorNext User’s Guide 7
Figure 2 StorNext Home Page
Component
Navigation
Link to
Quantum
Drop-d own
Menu Options
Refresh
Buttons
Mo nit o r R efr e s h
Rate Options
System
Monitors
Application
Link
StorNext Server Status
StorNext System Status and Admin Alert
Chapter 2 StorNext GUI Overview
Accessing the StorNext GUI
The following illustration shows the main components of the
StorNext Home Page.
StorNext User’s Guide 8
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