Quantum SCALAR 10K 313A.00001 User Manual

Release Notes
Product: Scalar® 10K 313A.00001 Date: January 2007

Contents

Page Topic
1 Purpose of This Release 1 New Features and Enhancements 3 Compatibility Matrix 4 Resolved Issues 8 Known Issues 9 Documentation 9 Contacting Quantum

Purpose of This Release

This release provides an update to the Scalar 10K firmware, which resolves several functional issues. Refer to Resolved Issues
on page 4.

New Features and Enhancements

The Scalar 10K 313A release includes the following new features and enhancements.
Aisle Light Options
The Scalar 10K library now provides the capability to set timer durations for the aisle lights using options available in the Operator Panel (Utils > Library > L ights). Yo u can se t the aisle lights to be on for two, four, six, eight, or ten hours, or you can set the lights to be continuously on.
IBM LTO-3 Fibre Channel 4Gb Support The Scalar 10K library now supports the integration of IBM LTO-3 4 Gb drives.
© January 2007, Quantum® Corporation. Quantum, the Quantum logo, DLT, DLTtape, an d th e D LTt ape logo are registered trademark of Quantum Cor po r ati on . The DL T logo is a trademark of Quantum Corporation. LTO and Ultrium are trademarks of HP, IBM and Quantum. All other product, com­pany, or service names mentioned herein are the property of their respective owners.
6-00016-30 Rev A
Logical Tape Drive Serial Number
If a drive supports this feature, the Scalar 10K library can write a logical serial number to the drive that will always be the same for that drive position in the library. The logical serial number that is assigned to the drive position is the last nine digits of the world wide name assigned to the drive slot, preceded by the character, “F”.
You can enable or disable the logical serial number throu gh the Operator Panel. When enabled, drives display the logical serial number instead of the manufacturer’s serial number.
Note: When enabling or disabling the logical serial number, the library must be power cycled before the change is reflected in the library. Once you enable the logical serial number feature, the manufacturer’s serial number is no longer visible and the logical serial number is listed in the library logs, along with the manufacturer’s serial number.
Drives that currently support this feature are:
IBM LTO-1 SCSI / FC, IBM LTO-2 SCSI / FC, IBM LTO-3 SCSI / FC, IBM LTO-3 4Gb FC, IBM 3592-J1A/TS1120.
IBM TS1120 Drive Support
The Scalar 10K library now supports the TS1120 drive. This drive returns an element type of 0x06. Refer to the Scalar 10K SCSI Reference Guide for information on drive element types.
WORM Support
The Scalar 10K library supports WORM (write once, read many) technology in LTO-3 tape drives. WORM allows non-erasable data to be written once and provides extra data security by prohibiting accidental data erasure. When the library firmware and WORM-supported LTO-3 tape drive code are installed on a library with LTO-3 tape drives, the WORM feature is supported whenever the operator uses WORM cartridges.
Note: Due to the addition of the LTO-3 WORM support, if a 3592-J1A/TS112 0 drive is installed in the library, the library must be inventoried afte r the upgrade. If th e library is not inventoried after this upgrade, the media types for 3592 J1A or TS1120 media will be listed incorrectly and mounts to the drives may fail.
2 © January 2007, Quantum Corporation

Compatibility Matrix

The following table provides information about drive and auxiliary firmware compatibility with Scalar 10K 313A.00001. This information is current as of the publication date of these release notes. For the most current information, contact the Quantum Technical Assistance Center.
Component Firmware Version
RMU Scalar DLC 2.6
AMC 4.4.2
SNC
SNC 3100 3.42.18 SNC 5100 4.45.18
Drive Types
LTO-1 5AU1 (SCSI, FC)
LTO-2 5AT0 (SCSI, FC)
LTO-3 64D0 (FC)
AIT-2 0203_001 AIT-3 0209_0001
210A.00002
53J1 (SCSI, FC)
53Y2 (SCSI, FC)
5481 (FC)
0207_1002 DLT-8000 V80 SDLT 220 V87 SDLT 320 V87 3590 E1A / H1A / B1A DOIF_26E 3592-J1A D310_825 TS1120 D3I1_942
Note
© January 2007, Quantum Corporation 3
The library assigns 12-character logical serial numbers to 3592-J1A tape drives. If you use IBM Tivoli driver that is later than maintenance release 5.2.4.4 (for TSM 5.2) or later than
5.3.1.1 (for TSM 5.3) to ensure that TSM can properly identify 3592-J1A tape drives according to their 12-character logical serial numbers.
®
Storage Manager (TSM), install a version of the TSM device

Resolved Issues

This release of Scalar 10K firmware resolved the following issues. This table also shows cumulative information for previously released versions.
Change Request Number
64349 Sled code incorrectly determines DDC boards to be LDC boards causing
64247 When the library gets many READ ELEMENT STATUS commands from
62065 The drive firmware code for TS1120 drives should be updated to ensure
48008
54701
54936
57293
Service Request Number
Description
Version 313A.00001
boot failures.
Version 312A.00001
SCSI (20-30/sec) the library may go Not Ready.
Version 311A.00001
the library initializes the TS1120 drives properly.
Version 310A.0002
When powering up, the Scalar 10K library should always turn on at a slow speed to avoid damage to the library if a motor, pulley assembly, or logic fails.
The library can cause a SAC 35 and hang the library if certain conditions exist during a SCSI abort.
The gripper test should be run at boot, and the result s printed in the lo g so the health of the gripper can be evaluated .
DLT 8000 drives generate a SAC 96 when mounting tapes into the drive. The problem was caused by code sending a request for an extended
status to the drive, which is only supported in SDLT drives. This caused the drive to report an error. A request for extended status to DLT 8000 drives is no longer sent.
Version 304A.00001
CR 30354 N/A Capture and log False Symptom Codes (FSCs) from drives. After being
captured, the FSCs are logged by the Library SCSI Controller (LSC) and are visible through the Library Command Log.
CR 42442 N/A Send the tape's VOLSER to the drive so when drive information is
extracted it will contain a meaningful VOLSER that a customer can locate. (LTO & 3592 drive types are the only ones that support this feature so far.)
CR 43221 N/A Tape Alert (TA) information more accurately reflects the condition of the
drive.
CR 47537 SR 420534 When large amounts of data were passed to the host, high SCSI activity
would cause a Service Action Code (SAC) A3 for the gripper. For example, the SAC A3 occurred when th e libra ry performe d multiple tasks, such as teach the IE and attempting to send data to the host over SCSI bus. The Library SCSI Controller (LSC) became so busy it could not service responses to the gripper command and would post a SAC A3 on the operator panel. Now if the SCSI bus is busy performing large data transfers, the other operations will wait for the data transfer to complete before issuing additional commands to the gripper.
4 © January 2007, Quantum Corporation
Change Request Number
Service Request Number
Description
CR 51700 SR 461614 When a drive was being varied online, the cartridges that were in other
drives would be set to the default media type. When the cartridges that were in other drives were moved back to storage slots, the library could no longer place them back into a drive if their new media type was not the correct type for the drive. Now when a drive is being varied on line, the library will not set the media type of cartridges that are in other drives.
CR 52796 SR 465006 Touch teach failures should not post operator panel messages for IE
stations. The library notes the failure in the library log, but no longer posts the touch teach failure to the operator panel, because th e lib ra ry does no t fail and the IE magazines can still be used to import and export the media.
© January 2007, Quantum Corporation 5
Change Request Number
Service Request Number
Description
Version 303A.00001
CR 49088 SR 448174 Opening and closing the I/E door during the vaulting operation
causes the operation to fail
If the I/E door is opened and closed while Netbackup is vaulting to the I/E station, Netbackup vaulting operations can fail. If the vaulting operations fail, the operator must restart the vaulting job. Open ing and closing th e I/E door while the vaulting operation is in process is considered to be oper ator error.
To avoid causing this failure during the vaulting process:
• Open the I/E doors only when prompted to do so by Netbackup.
• Open all of the I/E doors at the same time and remove all cartridges.
• Close all of the I/E doors at the same time and make sure the lock light is on all I/E station doors that were closed prior to telling Netbackup to proceed with the vaulting operation.
Library no longer returns the full status on an open I/E door
Formerly, when the I/E doors were opened fully loaded with cartridges, and the cartridges were removed and the I/E doors closed, Netbackup would attempt to move the cartridges back into the library. The vaulting process would fail and the library would return a 02/53/02 service action code.
The vaulting process failed because the library returns an exception st atus for all cells when the I/E door is open. However, when Netbackup checks the status of the cell it ignores this exception status and recognizes only the full status. To avoid the error, the firmware has changed so that when the I/E door is opened, the library no longer returns the full status and voltag information in response to a Read Element Status command.
Library processes I/E door interrupts sooner
Formerly, as soon as the first I/E door was closed, the library would block the interrupts while teaching and inventorying the I/E door. The library code has changed so that the I/E door interrupts are disabled only during critical move operations.
Library allows time for SCSI commands to complete between opening and closing I/E doors
Formerly the library would finish teaching and inventorying all I/E doors that were closed before processing any other information. This caused SCSI commands waiting in a queue to time out and moves to fail. The library code has changed so that after each door is tau ght and inventoried, the library processes all waiting SCSI commands prior to teaching and inventorying the next door.
6 © January 2007, Quantum Corporation
Change Request Number
Service Request Number
Description
Version 302A.00001
CR 45736 SR 427194 When one I/E station is being taught and inventoried, it was possible fo r
the Read Element Status (RES) for the other I/E stations to be inaccurate. For example, after you opened I/E station 2 and then closed it, the S10K
locked the station to the SCSI host while it performs the teach and inventory for the I/E station. While the S10K performed the teach and inventory for the I/E station 2, the S10K allowed you to open and close I/E stations 1, 3, 4, because the RES data returned to the host indicated that these other I/E stations were accessible. However, if the host then issued a move to the cells in one of these I/E stations, the move would fail.
With release 302A, all other I/E stations are locked to the host while the
S10K teaches and inventories the I/E station that was just opened and
closed.
Version 301A.00002
CR 43807 SR 404660 Fibre channel topology selection for sleds does not correctly affect the
configuration of the drive. Instead, the drive is always co nfigured to operate in AUTO topology mode, independent of OP panel choice.
© January 2007, Quantum Corporation 7

Known Issues

This release of Scalar 10K firmware has the following known issues:.
Change
Request
Number
33359 282830 On occasion, the vertical
40518 When a Teach Current operation
41203 When using a data tape instead of
Service
Request
Number
Description Workaround
mounting of a 3590 tape drive might be higher than the vertical window expected by the library firmware to successfully scan for the drive fiducial. As a result, the library cannot teach the drive.
is performed for a DM, a drive teach failure can return an incorrect bay number to the Operator Panel.
a FUP tape to update a list of drives, the library correctly posts a “BAD FIRMWARE MEDIA” operator intervention message, but continues to the next drive in the list. The operation should fail and not continue.
Manually adjust the vertical placement of the 3590 tape drive or the front bezel until the library can successfully teach the drive.
Physically inspect the drive bay that the failure indicated or possibly the bay that is located immediately before. The bay that is identified by the failure might not exist.
No applicable workaround is available.
41301 After cleaning cartridges are
ejected from drives, the View dialog (Main
Menu Setup Cleaning Vie w) continues to indicate a Valid
status for the first cleaning cartridge rather than clearing the status.
Make sure that cleaning cartridges are inserted into the library by using the Insert Clean Tape command (Main
Menu Commands Insert/Eject Insert Clean Tape). This operation physically
inserts the cartridges and also inserts them into the library database.
NOTE: Do not use Main Menu SetupCleaningMedia to perform this operation. This operation inserts the cartridges into the library database only.
8 © January 2007, Quantum Corporation
Change
Request
Number
Service
Request
Number
Description Workaround
41305 The usage count for the first
cleaning cartridge increments when a second cleaning cartridge is used.

Documentation

The following documents are currently available for the Scalar 10K.
Document Number Document Title
Make sure that cleaning cartridges are inserted into the library by using the Insert Clean Tape command (Main
Menu Commands Insert/Eject Insert Clean Tape). This operation physically
inserts the cartridges and also inserts them into the library database.
NOTE: Do not use Main Menu SetupCleaningMedia to perform this operation. This operation inserts the cartridges into the library database only.
6-01023-01 Rev A Scalar 10K Unpacking Instructions 6-01337-02 Rev A Scalar 10K Planning Guide 6-00058-03 Rev A Scalar 10K Operator Guide 6-01338-02 Rev A Scalar 10K SCSI Reference Manual

Contacting Quantum

More information about this product is available on the Service and Support website at
www.quantum.com/support
including answers to frequently asked questions (FAQs). You can also access software, firmware, and drivers through this site.
For further assistance, or if training is desired, contact Quantum:
Quantum Technical Assistance Center in the USA:
For additional contact information:
To open a Service Request:
. The Service and Support Website contains a collection of information,
+1 800-284-5101
www.quantum.com/support
www.quantum.com/esupport
For the most updated information on Quantum Global Services, please visit: www.quantum.com/support
© January 2007, Quantum Corporation 9
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