Quadra-Fire TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-CSB-IPI, TOPAZD-MBK-IPI Owner's Manual

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1 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Models:

TOPAZ-MBK-IPI TOPAZD-PMH-IPI TOPAZD-MBK-IPI TOPAZD-CSB-IPI

Owner’s Manual

Care and Operation

NOTICE: DO NOT discard this manual!

This appliance may be installed as an OEM installation in manufactured home (USA only) or mobile home and must be installed in accordance with the manufacturer’s instructions and the manufactured home construction and safety standard, Title 24 CFR, Part 3280 or Standard

for Installation in Mobile Homes, CAN/CSA Z240MH, in Canada.

This appliance is only for use with the type(s) of gas indicated on the rating plate.

In the Commonwealth of Massachusetts installation must be

performed by a licensed plumber or gas tter.

See Table of Contents for location of additional Commonwealth

of Massachusetts requirements.

INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation or service.

- DO NOT store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other

appliance.

- What to do if you smell gas

• DO NOT try to light any appliance.

• DO NOT touch any electrical switch; do not use any

phone in your building.

• Immediately call your gas supplier from a neighbor’s

phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re

department.

- Installation and service must be performed by a qualied installer, service agency, or the gas supplier.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death.

HOT GLASS WILL CAUSE BURNS.

DO NOT TOUCH GLASS UNTIL COOLED.

NEVER ALLOW CHILDREN TO TOUCH GLASS.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of the children and other at-risk

individuals.

DANGER

Cabinet StyleSolitaire

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Listing Label Information/Location

A. Congratulations

Congratulations on selecting a Quadra-Fire gas stove, an elegant and clean alternative to wood burning stoves. The Quadra-Fire gas stove you have selected is designed to provide the utmost in safety, reliability, and efciency.

As the owner of a new stove, you’ll want to read and carefully

follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

The model information regarding your specic stove can be found on the rating plate usually located in the control area of the stove.

Read this manual before operating this appliance.

Please retain this Owner’s Manual for future reference.

Read the Installation Manual before making any installation or nishing changes.

Welcome

Brand: ________________________________________________ Model Name: ___________________________

Serial Number: __________________________________________ Date Installed: __________________________

Appliance Information:

Local Dealer Information

DEALER: Fill in

your name, address, phone and email information here and appliance information below.

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

____________________________________________________________

Phone: _____________________________________________________________

Email: _____________________________________________________________

Gas and Electric Information

Serial Number

Type of Gas

Model Number

Not for use with solid fuel. (Ne doit pas entre utilise avec un combustible solide).

This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1 in the USA or CAN/CGA B149 installation codes. (Installer l’appareil selon les codes ou reglements

locaux ou, en l’absence de tels reglements, selon les codes d’installation

Type of Gas (Sorte De Gaz):

NATURAL GAS

MADE MADE IN IN USAUSA

Minimum Minimum Permissible Permissible

Quadra-Fire, a brand of Hearth & Home Technologies 7571 215th Street West, Lakeville, MN 55044

Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.

Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w. c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Model:Model:

(Modele):(Modele):

SerialSerial

(Serie):(Serie):

ANSI Z21XX-XXXX · CSA 2.XX-MXX

XXXXXXXXXXXXXXXX

IN IN CANADACANADA ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT. MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000 MIN. MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000 ORIFICE ORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX

XXXXXXXXXXXXXXXX

Total Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., less than 00 Amperes

This owner’s manual should be retained for future reference. We suggest that you keep it with your other important

documents and product manuals.

The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control

systems.

Your new Quadra-Fire gas stove will give you years of durable use and trouble-free enjoyment. Welcome to the Quadra-Fire

family of stove products!

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Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Used to address practices not related to personal injury.

1 Welcome

A. Congratulations .................................2

B. Limited Lifetime Warranty ..........................4

2 Product Specic Information

A. Appliance Certication ............................6

B. Glass Specications (Ceramic) .....................6

C. BTU Specications ...............................6

3 Important Safety and Operating Information

A. Appliance Safety ................................ 7

B. General Operating Parts .......................... 8

C. Fuel Specications ...............................8

D. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8

E. Lighting Instructions (IPI) ..........................9

F. Appliance Break-In .............................. 10

G. Heat Management .............................. 10

H. Operation During A Power Outage (IPI Plus) ......... 11

I. Detailed Component Operating Instructions

- IntelliFire Plus ................................12

4 Maintenance and Service

A. Maintenance: Frequency and Tasks ................. 13

B. Maintenance Tasks - Homeowner ..................13

C. Maintenance Tasks - Qualied Service Technician ..... 15

5 Frequently Asked Questions and Troubleshooting

A. Frequently Asked Questions ......................16

B. Troubleshooting ................................ 17

6 Reference Materials

A. Accessories ................................... 19

B. Service Parts .................................. 20

C. Contact Information ............................. 26

 = Contains updated information.

Table of Contents



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B. Limited Lifetime Warranty

X Molded refractory panels

4021-645G 2/15 Page 1 of 2

Hearth & Home Technologies

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and labor for covered components is produced in the following table.

The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.

See conditions, exclusions, and limitations on next page.

Parts Labor Gas Wood Pellet

EPA

Wood

Coal Electric Venting

XXXXXXX

All parts and material except as

covered by Conditions,

Exclusions, and Limitations

listed

XXX

Igniters, electronic components,

and glass

X X X X X Factory-installed blowers

X Firepots and burnpots

5 years 1 year X X Castings and baffles

7 years 3 years X X X

Manifold tubes,

HHT chimney and termination

years

1 year X Burners, logs and refractory

Limited

Lifetime

3 years X X X X X Firebox and heat exchanger

XXXXXXX

All replacement parts

beyond warranty period

Warranty Period HHT Manufactured Appliances and Venting

1 Year

Components Covered

3 years

2 years

90 Days

Ignition Modules

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B. Limited Lifetime Warranty (continued)

WARRANTY CONDITIONS:

• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites.

• This warranty is only valid while the HHT appliance remains at the site of original installation.

• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this warranty.

This warranty is void if:

• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.

• The appliance is subjected to prolonged periods of dampness or condensation.

• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under warranty.

• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.

• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.

• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/ incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the appliance.

• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.

• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.

• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of the structure.

4021-645G 2/15 Page 2 of 2

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C. BTU Specications

This product is listed to ANSI standards for “Vented Gas

stove Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.

NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and the CAN/CGA B149 Installation Codes in Canada.

A. Appliance Certication

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.

This appliance is tested and approved as either supplemental

room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.

Product Specic Information

B. Glass Specications (Ceramic)

This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact your dealer for replacement glass.

Installation and service of this appliance should be

performed by qualied personnel. Hearth & Home Technologies suggests NFI certied or factory trained professionals, or technicians supervised by an NFI certied professional (www.ncertied.org).

MODELS: TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-

IPI, TOPAZD-CSB-IPI

LABORATORY: Underwriters Laboratories, Inc. (UL)

TYPE: Direct Vent Heater

STANDARD: ANSI Z21.88-2014/CSA 2.33-2014

Models

(U.S. or Canada)

Maximum

Input

BTU/h

Minimum

Input

BTU/h

Orice

Size

(DMS)

AFUE

State

Steady

Efciency %

P4 %

TOPAZ-MBK-IPI TOPAZD-PMH-IPI TOPAZD-MBK-IPI

TOPAZD-CSB-IPI

(NG)

(0-2000 FT) 37,000 26,000 32 68.6% 69% 70%

TOPAZ-MBK-IPI TOPAZD-PMH-IPI TOPAZD-MBK-IPI

TOPAZD-CSB-IPI

(LP)

(0-2000 FT) 34,000 26,000 50 69.4% 69% 69%

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A. Appliance Safety

WARNING! DO NOT operate stove before reading and understanding operating instructions. Failure to operate

stove according to operating instructions could cause re

or injury.

Important Safety and Operating Information

CLEAR SPACE

3 FT. IN

FRONT OF

FIREPLACE

Figure 3.1 Clear Space

Over Firing

The appliance is considered to be over ring if the ames are contacting the top of the rebox. Call a qualied service technician to service the appliance.

HOT GLASS WILL CAUSE BURNS. DO NOT TOUCH GLASS UNTIL COOLED. NEVER ALLOW CHILDREN TO TOUCH GLASS.

Young children should be carefully supervised when they are

in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns.

• A physical barrier is recommended if there are at risk

individuals in the house.

• To restrict access to a stove or stove, install an adjustable safety gate to keep toddlers, young children and other at

risk individuals out of the room and away from hot surfaces.

• Install a switch lock or a wall/remote control with child

protection lockout feature.

• Keep remote controls out of reach of children.

• Never leave children alone near a hot stove, whether

operating or cooling down.

• Teach children to NEVER touch the stove.

• Consider not using the stove when children will be present.

Contact your dealer for more information, or visit: www. hpba.org/safety-information.

• Keep children away.

• CAREFULLY SUPERVISE children in same room as stove.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other

ammable materials.

• Clothing, furniture, draperies, and other ammable materials must not be placed on or near the appliance.

WARNING

To prevent unintended operation when not using your stove

for an extended period of time (summer months, vacations,

trips, etc):

• Remove batteries from remote controls.

• Turn off wall controls.

• Unplug 6 volt adapter plug and remove batteries.

Clear Space

WARNING! DO NOT place combustible objects in front of the stove or block louvers. High temperatures may start a

re. Figure 3.1.

Avoid placing candles and other heat-sensitive objects on top

of appliance or in clear space. Figure 3.1. Heat may damage these objects. See appliance installation manual for additional clearance information.

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D. Before Lighting Appliance

Before operating this stove for the rst time, have a qualied

service technician:

• Verify all shipping materials have been removed from inside

and/or underneath the rebox.

• Review proper placement of logs, ember material and/or

other decorative materials.

• Check the wiring.

• Check the air shutter adjustment.

• Ensure that there are no gas leaks.

• Ensure that the glass is sealed and in the proper position

and that the integral barrier is in place.

WARNING! Risk of Fire or Asphyxiation! DO NOT

operate stove with xed glass assembly removed.

Figure 3.2 General Operating Parts

GLASS ASSEMBLY

SECTION 4.B.

FAN KIT

SECTION 6.A

CLEAR SPACE

SECTION 3.A.

CONTROL CAVITY

SECTION 3.H

B. General Operating Parts

Figure 3.2 references the general operating parts of the

appliance and the section of this manual in which they are

discussed.

C. Fuel Specications

WARNING! Risk of Fire or Explosion! Appliance must be set up for compatible gas type!

• This appliance is designed to operate on either natural gas

or propane. Make sure the appliance is compatible with gas type selected for installation site.

• Conversions must be made by a qualied service technician using Hearth & Home Technologies specied and approved parts.

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E. Lighting Instructions (IPI)

LIGHTING INSTRUCTIONS (IPI)

TO TURN OFF GAS TO APPLIANCE

FOR YOUR SAFETY READ BEFORE LIGHTING

DANGER

1. This appliance is equipped with an ignition device which automatically

lights the burner. DO NOT try to light the burner by hand.

WARNING: If you do not follow these instructions exactly, a re or explosion may result causing property damage, personal injury or loss of life.

For additional information on operating your

Hearth & Home Technologies stove, please refer to www.replaces.com.

A. This appliance is equipped with an intermittent pilot ignition (IPI) device

which automatically lights the burner. DO NOT try to light the burner by hand.

B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to

smell next to the oor because some gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

• DO NOT try to light any appliance.

• DO NOT touch any electric switch; do not use any phone in your building.

NOT FOR USE WITH SOLID FUEL

CAUTION:WARNING:

DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CONTROL VALVE.

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance.

This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.

If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or fuel combustion which are known to the State of California to cause cancer, birth defects, or other reproductive harm.

Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.

Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline

and other liquids having ammable vapors away.

DO NOT operate the appliance with xed glass assembly removed, cracked or broken. Replacement of the xed glass assembly should be done by a licensed

or qualied service person.

For use with natural gas and propane. A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.

Also Certied for Installation in a Bedroom or a Bedsitting Room.

For assistance or additional information, consult a qualied installer, service

agency or the gas supplier.

1. Equipped with wall switch: Turn ON/OFF switch to OFF. Equipped with remote or wall control: Press OFF button. Equipped with thermostat: Set temperature to lowest setting.

593-913i

GAS

VALVE

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

C. Use only your hand to push in or turn the gas control knob. Never use Tools. If

the knob will not push in or turn by hand, DO NOT try to repair it, call a qualied

service technician. Force or attempted repair may result in a re or explosion.

D. DO NOT use this appliance if any part has been under water. Immediately call

a qualied service technician to inspect the appliance and to replace any part

of the control system and any gas control which has been under water.

2. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the

oor. If you smell gas, STOP! Follow “B” in the Safety Information located on the

left side of this label. If you do not smell gas, go to next step.

3. To light the burner:

Equipped with wall switch: Turn ON/OFF switch to ON. Equipped with remote or wall control: Press ON or FLAME button. Equipped with thermostat: Set temperature to desired setting.

4. If the appliance does not light after three tries, call your service technician or gas

supplier.

2. Service technician should turn off electric power to the control when performing

service.

HOT GLASS WILL CAUSE BURNS.

DO NOT TOUCH GLASS UNTIL COOLED.

NEVER ALLOW CHILDREN TO TOUCH GLASS.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.

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F. Appliance Break-In

Initial Break-in Procedure

• The stove should be run three to four hours continuously

on high.

• Turn the stove off and allow it to completely cool.

• Remove xed glass assembly. Section 4.B.

• Clean xed glass assembly. Section 4.

• Replace the xed glass assembly and run continuously on high an additional 12 hours.

This cures the materials used to manufacture the stove.

NOTICE! Open windows for air circulation during stove break-in.

• Some people may be sensitive to smoke and odors.

• Smoke detectors may activate.

G. Heat Management

Heat Output

This model has a variable burn rate which is controlled by

the HI/LO switch on the control module. Therefore the ame height is adjustable. The HI/LO switch is shown in Figure

3.6. It is located in the control cavity of the appliance.

If a remote control is installed, the ame height may also be controlled by the remote, if ame height is a function of that particular model of remote control.

If an optional fan is installed, the fan speed is controlled by

adjusting the speed control knob. Turn the knob clockwise

to increase the fan speed and counterclockwise to decrease

the fan speed.

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3.5 ON/OFF Switch/Control Cavity Location

ON/OFF SWITCH ON REAR OF APPLIANCE

CONTROL CAVITY

H. Operation During A Power Outage (IPI Plus)

The IntelliFireTM Plus intermittent pilot ignition system comes

with a battery backup system that enables the system to

operate in a power outage. The system offers seamless transition from household AC power to battery backup.

A factory-installed battery pack is located in the control

cavity of the appliance. Figure 3.6. Battery longevity and performance will be affected by long term exposure to the service temperatures of this appliance.

NOTICE: Batteries should only be used as a power source in the event of an emergency power outage. Batteries should not be used as a primary long-term power source.

To Operate stove Using Battery Power (DC):

1. Access the control cavity of the appliance. See Figure

3.5 for location.

2. Locate the battery tray and insert four AA cell batteries.

Battery polarity must be correct or module damage will occur. Figure 3.6. A complete wiring diagram is included in the Electrical section of the appliance Installation

Manual.

3. Turn the appliance on according to the instructions below

for the appropriate type of control:

Factory-Installed ON/OFF Switch:

• Toggle the switch as you would under normal

circumstances. Figure 3.5

Wireless Remote:

• Remote receiver is integrated into the ignition module

• Use the remote to turn the appliance on.

• To preserve battery life, do not use the HI/LO ame or

THERMOSTAT options.

Ignition Module:

• Locate the ignition module in the control cavity. Figure

3.6

• Slide the ON/OFF/REMOTE switch to the ON position.

NOTICE: Some functionality will be lost when using battery

backup including remote control, fan, or any other auxiliary

functions that require household 110-120 VAC power.

To Return to Operation Using Electrical (AC) Power

Factory-Installed ON/OFF Switch:

• Toggle the switch to OFF and remove the batteries from the battery tray.

Wireless Remote:

• Slide the ON/OFF/REMOTE switch to the REMOTE position. Remove the batteries from the battery tray.

Ignition Module:

• Slide the ON/OFF/REMOTE switch to the REMOTE position.

Remove the batteries from the battery tray.

Figure 3.6

BATTERY TRAY

VALV E

IGNITION MODULE

JUNCTION BOX

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12 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Figure 3.7 Control Module

5. Module Reset

This module may lock-out under certain conditions. When

this occurs, the appliance will not ignite or respond to

commands. The module will go into lock-out mode by

emitting three audible beeps, then continuously displaying

a RED/GREEN error code at its status indicator LED.

• Check battery tray. Remove batteries if installed. Batteries should only be installed for use during power outages. See Section H.

• Locate the module selector switch. (Figure 3.7).

• Set the module selector switch to the OFF position.

• Wait ve (5) minutes to allow possible accumulated gas to clear.

• Set the module selector switch to ON or REMOTE

position.

• Start the appliance.

WARNING! Risk of Explosion! DO NOT press the module

reset switch more than one time within a ve minute time period. Gas may accumulate in rebox. Call a qualied ser-

vice technician.

Nine Hour Safety Shutdown Feature

The appliance has a safety feature that automatically shuts down the stove after nine hours of continuous operation without receiving a command from the wall

switch or optional remote.

I. Detailed Component Operating Instructions

- IntelliFire Plus

Control Module Operation

1. The control module has an ON/OFF/REMOTE selector switch that must be set. Figure 3.7.

OFF Position: Appliance will ignore all power inputs and

will not respond to any commands from a wall switch or

remote. The unit should be in the OFF position during

installation, service, battery installation, fuel conversion,

and in the event that the control goes into LOCK-OUT mode as a result of an error code.

ON Position: Appliance will ignite and run continuously

in the HI flame setting, with no adjustment in flame output. This mode of operation is primarily used for initial installation or power outage operation with battery backup.

REMOTE Position: Appliance will initiate commands from

an optional wired wall switch and/or the wireless remote

(RC100, RC200,RC300).

2. If using the wired switch in the control cavity with the module in REMOTE mode, the ame output can be adjusted with the HI/LO selector switch on the module. Figure 3.7. Note that the ame HI/LO selector switch will

become inactive once an optional remote control (RC200/

RC300) is programmed to the control module. Note that the control module will always ignite the stove on HI and remain so for the initial 10 seconds of operation. If the HI/ LO is switched to the LO position, the ame output will automatically drop to the lowest setting after the ame has been established for 10 sec. After this 10 second period, the ame can be adjusted from HI to LO with the switch.

3. The control module has safety feature that automatically

shuts down the stove after 9 hours of continuous operation

without receiving a command from the RC300 remote.

4. If you intend to use both the wired appliance switch and the

RC300 remote control to operate your stove, the appliance

switch will override any commands given by the remote.

Appliance ON/OFF

If an optional remote control or wall control is installed,

it should be used to control the ON/OFF function of the appliance. Follow instructions included with the installed control.

To operate the appliance without a wall control or remote

control, use the ON/OFF switch located on the front panel of the control cavity of the appliance. Figure 3.5.

CAUTION! Risk of Electric Shock! Avoid touching wires and electrical components in appliance control cavity.

Optional Fan Operation

If desired, a fan kit may be added. Contact your dealer to order the correct fan kit. Heat management for the fan is discussed in Section 3.G. Detailed instructions are included with the fan kit.

LP/NG GAS-TYPE

SELECTOR SWITCH

WIRE LEAD FROM

REGULATOR CONNECTS HERE

MODULE

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B. Maintenance Tasks - Homeowner

The following tasks may be performed annually by the

homeowner. If you are uncomfortable performing any

of the listed tasks, please call your dealer for a service

appointment.

More frequent cleaning may be required due to lint from

carpeting or other factors. Control compartment, burner and circulating air passageway of the stove must be kept clean.

CAUTION! Risk of Burns! The stove should be turned off and cooled before servicing.

Glass Cleaning

Frequency: Seasonally

By: Homeowner

Tools Needed: Protective gloves, glass cleaner, drop cloth

and a stable work surface.

CAUTION! Handle xed glass assembly with care.

Any safety screen or guard removed for servicing must be

replaced prior to operating the stove.

Installation and repair should be done by a qualied service technician only. The stove should be inspected before use and at least annually by a professional service person.

Maintenance and Service

Task Frequency To be completed by

Glass Cleaning Seasonally

HomeownerRemote Control Seasonally

Venting Seasonally

Gasket Seal and Glass Inspection

Annually

Qualied Service

Technician

Log Inspection Annually

Firebox

Inspection

Annually

Control

Compartment & rebox Top

Annually

Burner Ignition

& Operation

Annually

When properly maintained, your stove will give you many years of trouble-free service. Contact your dealer to answer questions regarding proper operation, troubleshooting and

service for your appliance. Visit www.heatnglo.com to locate a dealer. We recommend annual service by a qualied service technician.

A. Maintenance: Frequency and Tasks

Figure 4.1 Remove Casting

TOP CASTING

FRONT CASTING

SAFETY BARRIER

Figure 4.2 Remove Glass Frame

PHILLIPS SCREWS

GLASS IS BREAKABLE.

• Avoid striking, scratching or slamming glass.

• Avoid abrasive cleaners.

• DO NOT clean glass while it is hot.

• Prepare a work area large enough to accommodate xed glass assembly and door frame by placing a drop cloth on

a at, stable surface.

Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or oor surfaces.

• Remove safety barrier

• Remove front casting by loosening thumb screw at bottom

of casting. Slide bottom of casting away from appliance.

CAUTION! Risk of Injury! Casting is very heavy. Handle with care.

See Figure 4.1. Set front casting aside on prepared work surface.

• Remove glass from appliance. Figure 4.2.

• Using a #2 Phillips bit, remove three fasteners from the top

of the glass frame assembly.

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• Clean glass with a non-abrasive commercially available cleaner.

- Light deposits: Use a soft cloth with soap and water.

- Heavy deposits: Use commercial stove glass cleaner

(consult with your dealer).

• Reinstall the glass frame by reattaching the three Phillips

head fasteners. Tighten until snug. Do not overtighten.

• Reinstall front casting.

• Reinstall safety barrier

Remote Control

Frequency: Seasonally

By: Homeowner

Tools needed: Replacement batteries and remote control

instructions.

• Locate remote control transmitter and receiver.

• Verify operation of remote. Refer to remote control

operation instructions for proper calibration and setup

procedure.

• Place batteries as needed in remote transmitters and

battery-powered receivers.

• Place remote control out of reach of children.

If not using your stove for an extended period of time

(summer months, vacations/trips, etc), to prevent unintended operation:

• Remove batteries from remote controls.

• Unplug 6 volt adapter plug on IPI models.

Venting

Frequency: Seasonally

By: Homeowner

Tools needed: Protective gloves and safety glasses.

• Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris,

etc.

• Verify termination cap clearance to subsequent construction

(building additions, decks, fences, or sheds).

• Inspect for corrosion or separation.

• Verify weather stripping, sealing and ashing remains intact.

• Inspect draft shield to verify it is not damaged or missing.

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C. Maintenance Tasks - Qualied Service

Technician

The following tasks must be performed by a qualied service technician.

Gasket Seal and Glass Assembly Inspection

Frequency: Annually By: Qualied Service Technician

Tools needed: Protective gloves, drop cloth and a stable

work surface.

• Inspect gasket seal and its condition.

• Inspect xed glass assembly for scratches and nicks that can lead to breakage when exposed to heat.

• Conrm there is no damage to glass or glass frame. Replace as necessary.

• Verify that xed glass assembly is properly retained and attachment components are intact and not damaged. Replace as necessary.

Logs

Frequency: Annually By: Qualied Service Technician

Tools needed: Protective gloves.

• Inspect for damaged or missing logs. Replace as necessary. Refer to Installation Manual for log placement instructions.

• Verify correct log placement and no ame impingement causing sooting. Correct as necessary.

Firebox

Frequency: Annually By: Qualied Service Technician

Tools needed: Protective gloves, sandpaper, steel wool,

cloths, mineral spirits, primer and touch-up paint.

• Inspect for paint condition, warped surfaces, corrosion

or perforation. Sand and repaint as necessary.

• Replace stove if rebox has been perforated.

Control Compartment and Firebox Top

Frequency: Annually By: Qualied Service Technician

Tools needed: Protective gloves, vacuum cleaner, dust

cloths

• Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that

have penetrated the sheet metal are sharp and should

be avoided.

• Remove all foreign objects.

• Verify unobstructed air circulation.

Figure 4.3 IPI Pilot Flame Patterns

Burner Ignition and Operation

Frequency: Annually By: Qualied Service Technician

Tools needed: Protective gloves, vacuum cleaner, whisk

broom, ashlight, voltmeter, indexed drill bit set, and a manometer.

• Verify burner is properly secured and aligned with pilot or

igniter.

• Clean off burner top, inspect for plugged ports, corrosion

or deterioration. Replace burner if necessary.

• Replace Glowing embers with new dime-size pieces. DO NOT block ports or obstruct lighting paths. Refer to Installation Manual for proper ember placement.

• Verify batteries have been removed from battery back-up

IPI systems to prevent premature battery failure or leaking.

• Check for smooth lighting and ignition carryover to all ports. Verify that there is no ignition delay.

• Inspect for lifting or other ame problems.

• Verify air shutter setting is correct. See Installation Manual for required air shutter setting. Verify air shutter is clear of dust and debris.

• Inspect orice for soot, dirt and corrosion. Verify orice size is correct. See Service Parts List for proper orice sizing.

• Verify manifold and inlet pressures. Adjust regulator as required.

• Inspect pilot ame pattern and strength. See Figure 4.3 for proper pilot ame pattern. Clean or replace orice spud as necessary.

• Inspect IPI ame sensing rod for soot, corrosion and deterioration. Polish with ne steel wool or replace as required.

• Verify that there is not a short in ame sense circuit by checking continuity between pilot hood and ame sensing rod. Replace pilot as necessary.

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Frequently Asked Questions and Troubleshooting

A. Frequently Asked Questions

ISSUE SOLUTIONS

Condensation on the glass This is a result of gas combustion and temperature variations. As the appliance warms,

this condensation will disappear.

Blue ames This is a result of normal operation and the ames will begin to yellow as the appliance

is allowed to burn for 20 to 40 minutes.

Odor from appliance When rst operated, this appliance may release an odor for the rst several hours.

This is caused by the curing of the paint and the burning off of any oils remaining from

manufacturing. If appliance has not been used for some time, dust can build up and cause an odor.

Film on the glass This is a normal result of the curing process of the paint and logs. Glass should be

cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the

manufacturing process. A non-abrasive cleaner such as gas appliance cleaner may be necessary. See your dealer.

Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down,

similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of the appliance.

Contact your dealer for additional information regarding operation and troubleshooting. Visit www.quadra-re.com to locate a dealer.

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B. Troubleshooting

IntelliFire Plus™ Ignition System

Symptom Possible Cause Corrective Action

1. Pilot won’t light.

The ignitor/module makes noise, but no

spark.

A. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

connected to correct terminals on module and pilot assembly.

B. Loose connections or electrical

shorts in the wiring.

Verify no loose connections or electrical shorts in wiring from mod-

ule to pilot assembly. Verify connections underneath pilot assembly are tight; also verify igniter and ame sense wires are not grounding

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

present, or any other metal object.

C. Ignitor gap is too large. Verify gap of igniter to right side of pilot hood. The gap should be

approximately .17 in. or 1/8 in. (3 mm).

2. Pilot won’t light,

there is no noise or

spark.

A. No power, transformer installed

incorrectly, or depleted batteries.

Verify that transformer is installed and plugged into module. Check voltage of transformer at connection to module. Acceptable readings of a good transformer are between 6.4 and 6.6 volts DC. Battery power supply voltage must be at least 4 volts. If less than 4 volts, replace batteries.

B. A shorted or loose connection in

wiring conguration or wiring harness.

Remove and reinstall the wiring harness that plugs into module. Verify there is a tight t. Verify pilot assembly wiring to module. Remove and verify continuity of each wire in wiring harness. Replace any damaged components.

C. Improper wall switch wiring. Verify that 110-120 VAC power is “ON” to junction box.

D. Module not grounded. Verify black ground wire from module wire harness is grounded to

metal chassis of appliance.

3. Pilot sparks, but Pilot will not light.

A. Gas supply. Verify that incoming gas line ball valve is “open”. Verify that inlet

pressure reading is within acceptable limits.

B. Ignitor gap is too large. Verify gap of igniter to right side of pilot hood. The gap should be

approximately .17 in. or 1/8 in. (3 mm).

C. Module is not grounded. Verify module is securely grounded to metal chassis of appliance.

D. Pilot valve solenoid. Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

If below 1.5 volts, replace module. If 1.5 volts or greater, replace valve.

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Intellire Plus™ Ignition System - (continued)

Symptom Possible Cause Corrective Action

4. Pilot lights but

continues to spark, and main burner will

not ignite. (If the pilot

continues to spark after

the pilot ame has been lit, ame rectication has not occurred.)

A. A shorted or loose connection in ame

sensing rod.

Verify all connections to wiring diagram in manual. Verify connections underneath pilot assembly are tight. Verify ame sense or igniter wires are not grounding out to metal

chassis, pilot burner, pilot enclosure or screen if present, or

any other metal object.

B. Poor ame rectication or contaminated

ame sensing rod.

With xed glass assembly in place, verify that ame is engulng ame sensing rod on left side of pilot hood. Flame sensing rod should glow shortly after ignition. With

a multi-meter, verify that current in series between module

and sense lead is at least 0.14 microamps. Verify correct pilot orice is installed and gas inlet is set to pressure specications. Polish ame sensing rod with ne steel wool

to remove any contaminants that may have accumulated on

ame sensing rod.

C. Module is not grounded. Verify module is securely grounded to metal chassis of

appliance. Verify that wire harness is rmly connected to the module.

D. Damaged pilot assembly or

contaminated ame sensing rod.

Verify that ceramic insulator around the ame sensing rod is not cracked, damaged, or loose. Verify connection from ame sensing rod to white sensor wire. Polish ame sensing rod with ne steel wool to remove any contaminants that may have accumulated on ame sensing rod. Verify continuity with a multi-meter with ohms set at lowest range. Replace pilot if any damage is detected.

5. Appliance lights and

runs for a few minutes and then shuts down and/or appliance cycles

on and off.

A. A shorted or loose connection in ame

sensing rod.

Verify all connections to wiring diagram in manual. Verify connections underneath pilot assembly are tight. Verify ame sense or igniter wires are not grounding out to metal

chassis, pilot burner, pilot enclosure or screen if present, or

any other metal object.

B. Poor ame rectication or contaminated

ame sensing rod.

With xed glass assembly in place, verify that ame is engulng ame sensing rod on left side of pilot hood. Flame sensing rod should glow shortly after ignition. With

a multi-meter, verify that current in series between module

and sense lead is at least 0.14 microamps. Verify correct pilot orice is installed and gas inlet is set to pressure specications. Polish ame sensing rod with ne steel wool

to remove any contaminants that may have accumulated on

ame sensing rod.

C. Logs are set up incorrectly. Remove and reinstall logs per the log placement

instructions.

D. Damaged pilot assembly or

contaminated ame sensing rod.

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Reference Materials

A. Accessories

Install approved accessories per instructions included with

accessories. Contact your dealer for a list of approved accessories.

WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home Technologies-approved optional accessories with this appliance. Using non-listed accessories could result in a safety hazard and will void the warranty.

Remote Controls Switches

After a qualied service technician has installed the remote

control, follow the instructions supplied with the control installed to operate your stove:

For safety:

• Install a switch lock or a remote control with child protection

lockout feature.

• Keep remote controls out of reach of children.

See your dealer if you have questions.

Optional Fan

If an optional fan is purchased, have it installed by a qualied service technician. Section 3 discusses using the fan to manage the heat output. Follow the instructions supplied with the fan kit to operate your fan.

See your dealer if you have questions.

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B. Service Parts

Service Parts

Topaz

Beginning Manufacturing Date:July 2014

Ending Manufacturing Date: Active

TOPAZ-IPI

Part number list on following page.

Log Set Assembly

Gas Stove - DV

09/15

TOPAZ-MBK-IPI, TOPAZD-CSB-IPI, TOPAZD-MBK-IPI, TOPAZD-PMH-IPI

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21 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Service Parts

Topaz

Beginning Manufacturing Date:July 2014

Ending Manufacturing Date: Active

TOPAZ-IPI

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.

Hearth and Home Technologies does not sell directly to consumers. Provide model

number and serial number when requesting service parts from your dealer or distributor.

Stocked at Depot

ITEM DESCRIPTION COMMENTS PART NUMBER

Log Set Assembly LOGS-T2

1 Log #1 Rear 7011-147

2 Log #2 Right Front 7011-145

3 Log #3 Left Front 7011-146

4 Grill, Rear Vent

Black RV-TPZ-MBK-IPI

Mahogany RV-TPZ-PMH-IPI

Sienna Bronze RV-TPZ-CSB-IPI

5 Grill Top Vent

Black 468-0040MBK

Mahogany 468-0040PMH

Sienna Bronze 468-0040CSB

6 Top

Black 468-0010MBK

Mahogany 468-0010PMH

Sienna Bronze 468-0010CSB

7 Shroud, Upper Fan Qty 2 req 2340-130

8 Bracket, Top Mounting Qty 2 req 2341-131

9 Side Kit - Side Replacement

Black SIDE-TPZ-MBK

Mahogany

SIDE-TPZ-PMH

Sienna Bronze SIDE-TPZ-CSB

10 Bracket, Bottom Mounting Inner Qty 2 req 2341-107

11 Burner Assembly 2340-007

12 Glass Assembly GLA2340-019

13 Face Assembly, Solitaire

Solitaire Face Black

7009-007MBK

14 Face Assembly, Quartet

Black 466-5000MBK

Mahogany 466-5000PMH

Sienna Bronze 466-5000CSB

Ashlip

Black 466-0060MBK

Mahogany 466-0060PMH

Sienna Bronze 466-0060CSB

Door Assembly Left

Black 466-5030MBK

Mahogany 466-5030PMH

Sienna Bronze 466-5030CSB

Door Assembly Right, Quartet

Black 466-5020MBK

Mahogany

466-5020PMH

Sienna Bronze

466-5020CSB

Face

Black 466-0010MBK

Mahogany

466-0010PMH

Sienna Bronze

466-0010CSB

Additional service part numbers appear on following page.

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22 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Service Parts

Topaz

Beginning Manufacturing Date:July 2014

Ending Manufacturing Date: Active

TOPAZ-IPI

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.

Hearth and Home Technologies does not sell directly to consumers. Provide model

number and serial number when requesting service parts from your dealer or distributor.

Stocked

at Depot

ITEM DESCRIPTION COMMENTS PART NUMBER

Hinge Assembly 454-5030

Hinge Pin 844-5750 Y

Magnet Round SRV7000-140 Y

Thumbscrew, 1/4-20 X 3/4 844-5070

Plate, Support 2340-110

15 Screen Assembly

Solitare 466-023

Quartet 466-021

16 Refractory Assembly BRICK-TOPAZ

17 Glass Frame Ledge Assembly 2341-020

18 Grommet 2118-420

19 Pilot Assembly

2090-012 Y

2090-013 Y

20 Bracket, Pilot Shield 2340-137

21 Pilot Shield

2344-103

22 Valve Assembly Tray

See Following Page

23 Gasket, Air Shutter Bracket 2342-159

24 Shutter Assembly 2342-154

25 Bracket, Bottom Mounting Outer 2341-108

26 Firebox Assembly

See Following Page

27 Fan Shroud Assembly 2341-021

Back Fan Shroud 2341-129

On/Off Rocker Switch 060-511 Y

Wire Harness, 30” 3-20-2159315

28 Top Mount 468-0420

Additional service part numbers appear on following page.

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23 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Service Parts

Topaz

Beginning Manufacturing Date:July 2014

Ending Manufacturing Date: Active

TOPAZ-IPI

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or

distributor.

Hearth and Home Technologies does not sell directly to consumers. Provide

model number and serial number when requesting service parts from your dealer or distributor.

Stocked

at Depot

ITEM DESCRIPTION COMMENTS PART NUMBER

22.1 Heat Shield, J-box 2342-132

22.2 Junction Box 4021-013 Y

22.3 Elbow, 3/8” Flare Male 4021-045

22.4 Valve, IPI

NG 2166-302 Y

LP 2166-303 Y

22.5 Wire Harness 2166-304

22.6 Module 2166-338

22.7 Access Door 2342-112

22.8 Male Connector Pkg of 5 303-315/5

22.9 Transformer, 6V 2326-131

22.10 Battery Pack 2166-323

22.11 Ball Valve Assembly, 24” 3-40-2098034

Blower Cord 832-2410

Additional service part numbers appear on following page.

#22 Valve Assembly Tray

22.2

22.3

22.6

22.7

22.8

22.9

22.10

22.11

22.1

22.12

22.4

22.5

Page 24

24 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Service Parts

Topaz

Beginning Manufacturing Date:July 2014

Ending Manufacturing Date: Active

TOPAZ-IPI

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.

Hearth and Home Technologies does not sell directly to consumers. Provide model

number and serial number when requesting service parts from your dealer or distributor.

Stocked at Depot

ITEM DESCRIPTION COMMENTS PART NUMBER

26.1 Starting Collar

2189-002

26.2 Gasket, Adaptor

460-0610

26.3 Flue Assembly 2340-025

26.4 Relief Door Guide 2340-133

26.5 Relief Door Assembly 2340-020

26.6 Firebox Support 2340-115

26.7 Gasket, Flue Cover 2340-135

26.8 Flue Cover 2340-134

26.9

Bracket, Burner Mounting

2342-110

26.10 Bulkhead 7000-156

26.11 Gasket, Burner Neck 2025-407

26.12 Cover Plate 7010-159

26.13

Gasket, Cover Plate

7010-160

26.14

Gasket Spacer

2340-203

Additional service part numbers appear on following page.

#26 Firebox Assembly

26.1

26.2

26.3

26.4

26.5

26.6

26.7

26.8

26.9

26.10

26.11

26.12

26.13

26.14

Page 25

25 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Service Parts

Topaz

Beginning Manufacturing Date:July 2014

Ending Manufacturing Date: Active

TOPAZ-IPI

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.

Hearth and Home Technologies does not sell directly to consumers. Provide model

number and serial number when requesting service parts from your dealer or distributor.

Stocked at Depot

ITEM DESCRIPTION COMMENTS PART NUMBER

Fan Kit

GFK-160A

Knob, Rheostat

100-512

Rheostat Assembly

100-510A

Temp Sensor (Limit) w/Bracket

107-531A

Firescreen Quartet Front Only 844-9360

Leveling Assembly 7000-000

Mineral Wool 050-721

Ori ce, (NG) #32 Top Vent 582-832

Ori ce, (LP) #50 Top Vent 582-850

Ori ce, (NG) #33 Rear Vent 582-833

Ori ce, (LP) #54 Rear Vent 582-854

Paint, 12 oz Can - Qty: 1

Sienna Bronze PAINT1-CSB/CES

Paint Touch-Up, 4 Oz, Black

Pre 0081100001 812-0910

Post 0081100001 3-42-19905

Paint Touch-Up, 4 Oz

Mahogany 855-1450

Sienna Bronze TOUCHUP-CSB

Snap Disc Bracket 7009-108

Trim Kit, Door, Gold

Solitaire Front Only

844-0140

Warming Shelves

Black 844-9780

Mahogany 844-9810

Sienna Bronze WSLG-CSB

Conversion Kits

Conversion Kit NG NGKI-TIARA2

Conversion Kit LP LPKI-TIARA2

Pilot Ori ce NG 593-528

Pilot Ori ce LP 593-527

Regulator NG NGK-DXV-50

Regulator LP LPK-DXV-50

Page 26

26 Quadra-Fire • TOPAZ-MBK-IPI, TOPAZD-PMH-IPI, TOPAZD-MBK-IPI, TOPAZD-CSB-IPI Owner’s Manual • 2341-981_R4 • 10/15

Quadra-Fire, a brand of Hearth & Home Technologies

352 Mountain House Road, Halifax, PA 17032

www.quadrare.com

Please contact your Quadra-Fire dealer with any questions or concerns.

For the location of your nearest Quadra-Fire dealer,

please visit www.quadrare.com.

C. Contact Information

- NOTES -

________________________________________________________________________________

DO NOT DISCARD THIS MANUAL

NOTICE

• Leave this manual with

party responsible for use

and operation.

• Important operating and maintenance

instructions included.

• Read, understand and follow these instructions for safe

installation and operation.

This product may be covered by one or more of the following patents: (United States) 5613487, 5647340, 5890485, 5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269,

7258116, 7470729, 8147240 or other U.S. and foreign patents pending.

2000-945C