Q-See QSDT8PCRS, QSDT8PCRP, QSDT4PCRP, QSDT4PCRC, QSDT16PCRP Remote Monitoring Guide

Quick-Start Guide

SUPER DVR

MONITORING

SOFTWARE

Remote Surveillance

& Playback

For use on Q-See’s QSDT series of

PC Securitiy Surveillance Cards

REMOTE SURVEILLANCE

Shut Down

Devices and Printers

Help and Support

& PLAYBACK

This quick-start guide is excerpted from the Super DVR manual which is available in its entirety
on the CD that accompanied your surveillance video capture card or it can be found on
www.Q-See.com by looking up the model of your card.

1 REMOTE LIVE SURVEILLANCE

Surveillance system supports Remote Surveillance through LAN, Internet, and Intranet. Simply
enable the Webcam function of the system on a computer which is connected to the Internet,
and the computer system will become an Internet Webcam server. On any other computer
that connects to Internet, enter the public IP server address in an Internet Explorer browser
window. Remote users can get high quality real-time image from the server (depending on
available bandwidth) and also control the P.T.Z devices.

REMOTE SURVEILLANCE SERVER CONFIGURATION

Users should first enable the Web Camera Services in Basic Configuration and set other
settings as shown below:

HTTP Port - Web service & download

service port, default value is 80.

Data Port - Data transmission port, default

value is 1159.

Command Port - Control command port,

default value is 1160.

Picture Quality - Default value is medium.

PICTURE 1

2 CONFIGURING ROUTER FOR REMOTE ACCESS

PART 1: FIND OUT THE IP ADDRESS OF THE SYSTEM

STEP 1. To access the router’s settings you will need to enter the Command (CMD)

panel on the computer containing your video capture card.

A. WINDOWS XP – Select Run from

your Windows START menu (lower
left of screen) and type “cmd” after
the prompt.

B. WINDOWS VISTA and WINDOWS

7 – Click on the START menu
(Windows icon) in the lower left of
your screen. Type “cmd” into the field
that says, “Search programs and
files” and hit ENTER or click on the
magnifying glass icon.

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PICTURE 2

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PICTURE 3

Devices and Printers

Default Programs

Help and Support

Run

Log Off

Default Programs

Shut down

If your internet connection does not have enough bandwidth available you can use the Picture
Quality option to send the video over the internet at a lower quality setting then you are using
for recording. That way you will be able to see the images over the internet at lower quality
while still recording at the higher quality setting.

NOTE! The minimum speed on the internet connection is 1Mbps download
and 1Mbps upload for 4 and 8 channels, and 2Mbps download and upload
for 16 channels. You can check the speed of your connection at both ends by

going www.SpeedTest.net from both the computer in which the card is installed as well as
the remote computer which you will be using.

STEP 2. Type “ipconfig” at the prompt

(Red arrow in Picture 4) to access
router settings.

STEP 3. Write down the IP4v address

(Blue arrow) as well as the Gateway
and Subnet Mask numbers (Green
arrows). The IP4v address is the
address used by the card.

PICTURE 4

PART 2: DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

To find out the number of routers on your network, you will need to download a FREE router
detection program.

STEP 1. Go to

http://www.pcwintech.com/shanes-toolbox

STEP 2. Click on Detect Multiple

Routers to begin the download.

STEP 6. If there is only one router detected, then you may skip to Part 3: Simple Port

Forwarding.

If Multiple Routers are Detected

If there are multiple routers, you will see a
display similar to Picture 8.

If so, it may be preferable to connect your
DVR and computer to the router that
connects directly to the Internet. However, this
is not always possible depending upon your
particular situation.

STEP 3. Unzip the application to install it.

STEP 4. Click on the detect_routers

application to run it.

STEP 5. Click on CHECK NOW to

detect how many Routers are in the
network.

PICTURE 5

PICTURE 6

PICTURE 8

In this case, you will need to proceed with the next section using the IP address for Router 1
to forward its ports. After that, you will need to proceed to Part 4.

PICTURE 7

PART 3: SIMPLE PORT FORWARDING

Download the FREE Simple Port Forwarding program from:

http://www.simpleportforwarding.com/download

STEP 1. Click on Download in any of the mirrors or the Direct Download link to download

and install this program.

PICTURE 9

STEP 2. Once the program is installed,

go to the Windows Start Menu
(Windows icon in the lower left of
your monitor) and look for Simple
Port Forwarding in the program list.
Click on the program to launch it.

PICTURE 10

STEP 3. Once Simple Port Forwarding has launched, select your router from the list.

The default Router IP and Login information will automatically come up. If you have
previously changed the login information, then you will have to enter it manually

STEP 5. Click on ADD CUSTOM.

STEP 6. Input the required information:

Name: (You can name your DVR if you

wish)
Type: TCP
Start Port: 80
End Port:80
IP add: IP of DVR obtained in

Part 1.

Click on ADD

Repeat for port 1159 and 1160.

PICTURE 12

PICTURE 13

PICTURE 11

STEP 4. Click on “+” at the bottom to open the window allowing you to set your ports.

STEP 7. You will now be returned to the main window of the program. The ports you

added will now show on the list. Click on Update Router at the bottom.

If for some reason, a port or ports that you forwarded are not listed in the Router and if you
see a message in the Scripts list on the left side of the window stating that the port already
exists (Red box in Picture 16), then you will need to change the Port 80 to 85 in the DVR
and start over again.

PICTURE 16

PICTURE 14

STEP 8. You will see the “Updating is in progress” message. Please wait until you see it

say DONE at the bottom.

PICTURE 15

STEP 9. Once you receive the DONE message that the ports have been successfully

forwarded, test if the ports are working by clicking on item number 7 in the Check
List - Test that the ports now work.

PICTURE 17

STEP 10. Click on Begin.

If you receive a message stating that the port is online and can be reached, then you have

set it up correctly.

PICTURE 18

To connect to your DVR from the Internet, you will need to put the Internet IP address shown
after “Your Internet Address:” message into your Internet Explorer browser or access pro-
gram window.

NOTE! The default value is 80. If port 80 is already occupied by another device
on the network, then another port will need to be selected. Choose another
number in the same range; 81-89. In this case, you will have to add the port to
the IP address when entering it into the Internet Explorer window. For example,
if the port is now 82, then you will need to enter http://192.168.0.25:82

PART 4: SETTING UP DMZ IN ROUTER 2

NOTE! You will only need to proceed with this section if you detected a

second router in Section 2.

STEP 1. Login into Router 1 by putting

the IP of Router 1 into the Internet
Explorer browser, as in the example
shown in Picture 19 where the IP
address of Router 1 is 192.168.0.1

STEP 2. Find the status page on the

router settings that shows the WAN/
Internet IP address and write it down
this WAN IP address.

STEP 3. Log into the Router 2 by putting

the IP of Router 2 into the Internet
Explorer browser, as in example
shown in Picture 19 where the IP
address of Router 2 is 192.168.1.1

STEP 4. Find the DMZ page in the router

settings.

STEP 5. Enter the WAN IP for Router 1

into the DMZ page and enable DMZ.

NOTE! If you do not have a DMZ setting in the router, check to see if there
is a Bridge setting. If so, then use the Bridge setting instead of DMZ.

STEP 6. Save your changes.

You have forwarded the ports on the router to which the DVR is connected, to the IP address
of the DVR, and set the primary router to pass the connection to this router.

PICTURE 19

IMPORTANT! Do not use 255 or higher to complete your IP address as these
addresses are reserved for other devices and components.

3 DDNS (DYNAMIC DOMAIN NAME SERVICE)

You can access the system over the Internet using a static or dynamic IP address. However,
your service provider can change this dynamic address from time to time. When it changes,
you will have to return to www.MyIPAaddress.com to get the new public IP address.

There are two solutions to this problem. The first would be to obtain a static IP address from
your ISP – which can be expensive. A second – and free – option is to use a dynamic domain
name service (DDNS) to get a domain name that can be linked to your dynamic IP address. In
addition to automatically keeping up with the changes in the address, you will now be able to
enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer.

We recommend using www.MyQ-See.com or www.DynDNS.com as the DVR has been
already configured to accept account information from these two services.

NOTE! Before setting up DDNS, you must have previously set up Port
Forwarding as described in the previous section.

4 ACCESSING THE DVR USING INTERNET EXPLORER

Once you have configured the network settings on the DVR to match those on your router
and forwarded the ports needed by the DVR to enable remote access over the Internet, you
will be ready to remotely view your cameras using a webcam program based on an ActiveX
control. For this to work, you will have to enable the ActiveX control options that are built into
Internet Explorer. It is strongly suggested that you be running the latest version of Internet
Explorer (currently IE8). The instructions below will describe the process using that version of
the browser. Instructions for users with IE6 or 7 are available in the Resources library of our
Technical Support page.

USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7

Some users of computers using Windows Vista or Windows 7 operating systems may receive
an error message informing of a codec that is missing or not installed. This conflict can be
resolved by turning off User Account Control (UAC).

SETTING UP DDNS

The following instructions are for setting up DDNS with MyQ-See, instructions for DynDNS are
available on their website.

STEP 1. Using a computer that is

connected to the same router as the
DVR, use Internet Explorer to go to

www.MyQ-See.com

STEP 2. Fill out the required information

to register and click the Submit
button at the bottom of the screen.

STEP 3. The next page will ask you

to create a domain name. Domain
names must begin with a letter (a-z)
or a number (0-9) and cannot contain
a hyphen. Once you’ve decided
upon a name, click on the “Request
Domain” button. If it is available you
will see a confirmation screen along
with the IP address associated with it.
Confirm that this matches the number
obtained in Network Settings. Your
domain name will look like this:

http://example.myq-see.com

STEP 4. Once you have obtained your

domain name, you will need to
configure the DVR for access using it.

STEP 5. Once you have completed steps 1-4, click on the link on the MyQ-See website

to download the MyQ-See software program onto your computer and install it so that
it can monitor the IP address assigned to your account. The computer must always be
on in order to update the link to the public IP address when it changes.

PICTURE 20

PICTURE 21

Windows Vista

STEP 1. Open the Control Panel

(accessible by clicking on the
Windows icon in the lower left of your
screen.

PICTURE 23

STEP 2. Select User Accounts and

Family Safety.

PICTURE 24

STEP 3. Select “Add or Remove User

Account.”

PICTURE 25

STEP 4. Select the desired user account.

PICTURE 26

STEP 5. Select Turn User Account

Control on or off

Setting Up ActiveX Control

STEP 1. Open Internet Explorer

STEP 2. Click on Tools

STEP 3. Select Internet Options in the

pull-down menu

PICTURE 27

STEP 6. Uncheck the box next to “Use

User Account Control (UAC) to help
protect your computer.”

STEP 7. You will then be asked to restart

your computer for the change to take
effect.

Windows 7

STEP 1. Open up the Start Menu

(accessible by clicking on the
Windows icon in the lower left of your
screen.

STEP 2. Type “uac” into the search bar

and hit ENTER. The User Account
Control will open or you will be offered
a link to click to open it.

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PICTURE 28

PICTURE 29

Devices and Printers

Default Programs

Help and Support

Shut down

PICTURE 31

STEP 4. Click on the Security Tab

STEP 5. Select Trusted Sites

STEP 6. Click on the Sites button

PICTURE 32

STEP 7. Uncheck the “Require server

verification (https:) for all sites in
this zone” button.

STEP 8. Type the DVR’s IP address

(obtained during Network Setup)
or DDNS domain name into the “Add
this website to the zone:” box.

STEP 9. Click the Add button

STEP 10. Close the window.

PICTURE 33

STEP 3. Move slider to lowest setting

and press OK.

PICTURE 6-30

STEP 11. Click the Custom level…

button.

STEP 12. Pull down the “Reset to:”

menu button and select Low

PICTURE 6-34

STEP 13. Click the Reset button

STEP 14. Click “Yes” when asked, “Are

you sure you want to change the
setting for this zone?”

STEP 15. Click OK

STEP 16. Click Apply

STEP 17. Click OK

STEP 18. Close Internet Explorer

You are now ready to access the DVR using Internet Explorer.

Open a browser window in Internet Explorer
and enter the IP address or DDNS name
(obtained in Section 6.3 DDNS (Dynamic
Domain Name Service) into the address
bar.

You will see a log in screen similar to that
shown in Picture 37 or yellow alert bar at
the top of the window asking for permission
to open an ActiveX application. Allow it to
install webrec.cab control to reach the
sign-in screen.

Instructions for controlling your system
remotely are in the next section.

PICTURE 6-36

PICTURE 6-37

PICTURE 6-35

ACCESSING THE INTERNET EXPLORER CLIENT

After enabling network server on the unit, and enabling ActiveX, users can view the video
from the cameras over the LAN or Internet through Internet Explorer. This unit only supports
Internet Explorer browser, no other browsers are supported. It also supports Win2000, WinXP,
Vista, and Win7.

Input the IP address of the computer with the card if accessing from LAN, or the public IP
address of the router if accessing from the internet, into the Internet Explorer window to reach
the window that prompts you to install the ActiveX control.

Icon Description

Controls for PTZ Cameras: Move Up. Move Down.
Move Left rotate left. Move Right. Stop Rotating.

PTZ ‘Focus’ buttons. Far Focus Near Focus

PTZ ‘Zoom’ buttons. Zoom In Zoom Out

You will get a message asking you to install
the file NetVideo.cab. Install it as normal.

You will then be asked to log in. Use the
same User Name and Password as you
would when logging in from the computer
itself. The default User Name is SYSTEM
without a password.

Once you have entered the User Name and
Password, click OK to log in.

As you can see, the
WebCam main interface
is very similar to the
SuperDVR main interface.

PICTURE 6-38

PICTURE 6-39

PTZ ‘Iris’ button. Increase light. Decrease light

Go to a Preset Point

Set a Preset Point

Speed dome. Adjust PTZ speed.

Single channel with full screen display

Four channel mode - four cameras displayed

Contrast adjustment

Brightness adjustment

Hue adjustment

Saturation adjustment

Log in/ Log out

Record playback

System Configuration

LAN or Master stream is for users on the same network as
your system. It has higher frame rate and needs higher network
bandwidth
Internet, or sub stream, has a lower frame rate and requires
lower network bandwidth. Users can select the stream
according to their bandwidth.

PICTURE 6-40

Right-clicking the mouse in the main interface
will open a sub menu.

5 REMOTE PLAYBACK

RECORD PLAYBACK AND CONTROL

Open Stream - Click this item, selected

channel will open

Close Stream - Click this item, selected

channel will close

Close All - Click this item, all channels will

close

Full Screen - Select this item, the picture

will display full screen. Double click or
click right mouse to return to the previous
interface.

PICTURE 6-41

Click
interface, and the remote playback interface
will appear:

button on the Webcam main

Play/ Pause

Stop

Adjust the speed of playing back. Users can adjust play speed as needed.

Playing back backup. Users can click Backup to enter into the Remote
Backup interface:

REMOTE BACKUP

STEP 1. Select the date, channel, then

click Search button. It will list all files
recorded for the day.

STEP 2. Click Browse button, set the

saving path.

STEP 3. Select files in the search area.

Users can hold shift button on the
keyboard and select multi files with
mouse simultaneously.

STEP 4. Click Backup button to do

remote backup.

PICTURE 6-42

PICTURE 6-43

The backup files will be saved in AVI format. Most computer users can play with most third
party players directly.

If you do not have a media player installed, we suggest using Windows Media Player Classic
which is available as a free download from many web sites and is easily found via an online
search.

Right-clicking the mouse in the search area
will open a sub menu.

PICTURE 6-44

If you want to view all channels, click Select all, then all check boxes before channels will be
selected.

Click Clear all to clear all selected channels; if users select a certain channel, click Select this
channel, then just this channel be selected.

Click Clear this channel to deselect that channel.

Return to previous main interface

Multiple Channels playback control

The system default playback modes

are single and four channel. If you need
to change to other channels, then click
the single channel button to bring up the
1-channel configuration window where you
can select one channel from all the available
channels for playing back.

The four channel configuration window

will display when the four channel icon
is selected allowing you to select any four
channels from all the available channels for
play back.

PICTURE 6-45

The ruler on top of the bar shows the hours of the day. Right-click the ruler, it will be magnified
10 times allowing users to see the time marks more clearly.

When searching for a certain section of a record, draw the bar to the desired position. If
necessary, right-click the bar to see the magnified time marks for precise search.

You can click the Play button to play the selected record, Then return to live display mode after
finishing remote playback, it will display a message ‘Connecting…’on the screen. And you
may click “Large Picture” or “Quad Picture” button to refresh the screen to get live picture.

For further details on operating your surveillance card and the SuperDVR software, please
consult the complete user manual available at www.Q-See.com or included on the CD that
accompanied your product.

PICTURE 6-46

Data preview shows the recorded data for different channels during corresponding time, the
left side shows the available channels. When a certain channel has been selected for playing
back, the background color will be highlighted, or its dark gray and a tick sign will appear
beside the channel title.

PICTURE 6-47

The data preview area at the center gives details of the recorded files. Different colors of the
bar show different types of records.

BLUE Manually Recorded

YELLOW

Motion Detection RED Sensor Alarm

GREEN

Schedule Recorded

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive

Anaheim, CA 92807