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TS-332X
User Manual
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Qnap TS-332X User Manual

TS-332X
User Guide
Document Version: 1 20/07/2018
TS-332X User Guide

Contents

1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................7
Right Panel...............................................................................................................................................8
Front Drive Numbering............................................................................................................................. 9
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 11
Drive Installation..................................................................................................................................... 11
Replacing Memory Modules...................................................................................................................28
QTS Installation.......................................................................................................................................... 33
Installing QTS Using Qfinder Pro........................................................................................................... 34
Installing QTS Using the Cloud Key....................................................................................................... 35
4. Basic Operations
Power Button.............................................................................................................................................. 38
Reset Button............................................................................................................................................... 38
USB One Touch Copy Button..................................................................................................................... 38
LEDs........................................................................................................................................................... 39
Beep Alarm................................................................................................................................................. 40
5. Troubleshooting
6. Glossary
7. Notices
Limited Warranty.........................................................................................................................................44
Disclaimer................................................................................................................................................... 44
GNU Public License....................................................................................................................................44
1
FCC Notice................................................................................................................................................. 52
CE Notice....................................................................................................................................................52
SJ/T 11364-2006.........................................................................................................................................53
2
TS-332X User Guide

1. Preface

About This Guide

This guide provides information on the QNAP TS-332X NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

Document Conventions

Symbol Description
Notes provide default configuration settings and other supplementary information.
Important notes provide information on required configuration settings and other critical information.
Tips provide recommendations or alternative methods of performing tasks or configuring settings.
Warnings provide information that, when ignored, may result in potential loss, injury, or even death.
Preface 3
TS-332X User Guide

2. Product Overview

This chapter provides basic information about the QNAP TS-332X NAS.

About the TS-332X

The TS-332X is equipped with an AL-324 quad-core 1.7 GHz ARM® Cortex-A57 processor and can support up to 16 GB of DDR4 memory. The TS-332X features USB One Touch Copy for seamless backup and synchronization. In addition to its two Gigabit Ethernet ports, the TS-332X has an additional 10 Gigabit Ethernet port for enhanced connectivity and comes with three M.2 SSD slots for improved data management.

Hardware Specifications

Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
Component TS-332X
Ordering Information
Ordering P/N • TS-332X-2G
• TS-332X-4G
Processor
CPU Annapurna Labs Alpine AL-324
Frequency 4-core 1.7 GHz
Architecture 64-bit ARM
Encryption engine AES-256
Memory
Pre-installed memory • 2 GB RAM: 1 x 2 GB DDR4
• 4 GB RAM: 1 x 4 GB DDR4
Important
• Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications.
• Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
Total memory slots 1 x SODIMM DDR4
Maximum memory 16 GB RAM: 1 x 16 GB
Flash memory 512 MB NAND
Storage
Drive bays 3 x 3.5-inch SATA 6 Gbps
Product Overview 4
Component TS-332X
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid state drives
Note
The TS-332X comes with a drive tray base for 2.5­inch SATA drives. You can purchase additional tray bases from QNAP or an authorized reseller. For details, go to https://
shop.qnap.com/.
Hot-swappable Yes
M.2 SSD type 3 x SATA 6 Gbps
M.2 SSD form factor 2280
SSD cache acceleration support Yes
Note
TS-332X User Guide
• SSD cache drives are not hot-swappable.
• M.2 SSDs are not hot-swappable.
Network
10 Gigabit Ethernet ports 1 x 10 Gigabit SFP+
Gigabit Ethernet ports 2 x Gigabit RJ45
External I/O Ports & Expansion Slots
USB ports • Front: 1 x USB 3.0 Type-A
Note
This USB port supports One Touch Copy.
• Rear: 2 x USB 3.0 Type-A
Audio • 1 x 3.5 mm line-out jack
• 1 x speaker
Note
You cannot use the speaker and the line-out jack simultaneously.
Interface
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 142 x 150 x 260 mm
(5.59 x 5.90 x 10.24 in)
Net weight 1.64 kg (3.62 lbs)
Product Overview 5
Component TS-332X
Other
Power supply unit 90W, 200-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
To avoid potential injury or damage to components, ensure that you replace the existing battery with a battery of the same type.
Sound level 20.4 dB(A)
Note
The sound level was tested at a bystander position, which is within one meter of the NAS. The test NAS operated at low speed with the maximum number of drives installed.
Fans System: 1 x 90 mm, 12V DC smart fan
Warning
To avoid potential injury or damage to components, do not touch the fan while the NAS is connected to a power source.
TS-332X User Guide
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 90%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.

Package Contents

Item Quantity
TS-332X NAS 1
2.5-inch drive tray base 1
Drive tray caddy pins 3
AC power adapter 1
Power cord 1
Ethernet cable 2
Heatsinks for M.2 SSDs 3
Quick Installation Guide (QIG) 1

Components

Product Overview 6

Front Panel

TS-332X User Guide
No. Component No. Component
1 Status LED 7 M.2 SSD 1 LED
2 LAN LED 8 M.2 SSD 2 LED
3 USB LED 9 M.2 SSD 3 LED
4 Drive 1 LED 10 Power button
5 Drive 2 LED 11 USB One Touch Copy button
6 Drive 3 LED 12 USB One Touch Copy port

Rear Panel

Product Overview 7
No. Component No. Component
1 Gigabit Ethernet RJ45 ports 6 Power input
2 10 Gigabit Ethernet SFP+ port 7 Speaker
3 3.5 mm line-out jack 8 Kensington security slot
4 USB 3.0 Type-A ports 9 Smart fan
5 Reset button - -

Right Panel

TS-332X User Guide
Note
This image does not include the chassis.
No. Component No. Component
1 M.2 SSD 1 3 M.2 SSD 3
2 M.2 SSD 2 4 Memory slot
Product Overview 8

Front Drive Numbering

TS-332X User Guide
Note
This image shows the NAS positioned on its left side.

Installation Requirements

Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids, or chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Flat head screwdriver
• Anti-static wrist strap

Setting Up the NAS

1. Place your NAS device in an environment that meets the requirements.
2. Install the drives.
For details, see the following topics:
• Installing 3.5-inch Hard Drives on 3.5-inch Trays
Product Overview 9
• Installing 2.5-inch Drives on 3.5-inch Trays
• Installing M.2 Solid-state Drives
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
6. Log on to QTS.
TS-332X User Guide
Product Overview 10
TS-332X User Guide

3. Installation and Configuration

This chapter provides specific hardware and firmware installation and configuration steps.

Hardware Installation

This section provides information on installing drives and replacing memory modules.

Drive Installation

The TS-332X is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid­state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
The TS-332X comes with a drive tray base that supports 2.5-inch drives. This tray base comes pre-installed in drive bay 3. For details, see Front Drive Numbering.
You can disassemble this tray so it can be used for a 3.5-inch hard drive. For details, see Removing the 2.5-
inch Drive Tray Base.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the case cover.
a. Position the NAS on its left side.
b. Remove the screws that secure the case cover to the chassis.
c. Slide the cover to the right to detach it from the chassis.
Installation and Configuration 11
d. Lift the cover off the NAS.
TS-332X User Guide
3. Remove a drive tray caddy.
a. Squeeze the clips.
b. Pull out the caddy.
4. Install a drive on the drive tray caddy.
a. Gently pull the sides of the caddy to release the rod.
b. Remove the rod.
Installation and Configuration 12
TS-332X User Guide
c. Place the drive in the caddy.
d. Align the holes on the drive with the pins on the caddy.
e. Insert the pins.
Installation and Configuration 13
TS-332X User Guide
5. Slide the drive tray caddy into the drive bay.
6. Attach the case cover.
a. Place the cover on the NAS.
b. Align the cover with the grooves on the case.
c. Slide the cover to the left to secure it to the chassis.
Installation and Configuration 14
TS-332X User Guide
d. Attach the screws to the back of the NAS.
e. Place the NAS in its normal upright position.
7. Power on the NAS.
Installing 2.5-inch Drives on 3.5-inch Trays
The TS-332X comes with a drive tray base that supports 2.5-inch drives. This tray comes pre-installed in drive bay 3. For details, see Front Drive Numbering.
You can assemble additional 2.5-inch drive trays using the available tray caddies and additional tray bases. For details, see Attaching the 2.5-inch Drive Tray Base.
Installation and Configuration 15
TS-332X User Guide
You can purchase additional tray bases from QNAP or an authorized reseller. For details, go to https://
shop.qnap.com/.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the case cover.
a. Position the NAS on its left side.
b. Remove the screws that secure the case cover to the chassis.
c. Slide the cover to the right to detach it from the chassis.
d. Lift the cover off the NAS.
Installation and Configuration 16
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