QNAP TS-2888X operation manual
TS-2888X
TS-2888X
User Guide
Document Version: 2
25/02/2019
TS-2888X User Guide
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-2888X..................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 7
Components................................................................................................................................................. 7
Front Panel...............................................................................................................................................8
Rear Panel................................................................................................................................................9
System Board.........................................................................................................................................10
Memory Slot Numbering......................................................................................................................... 11
PCIe Slot Numbering.............................................................................................................................. 11
Drive Numbering.....................................................................................................................................12
Installation Requirements........................................................................................................................... 12
Setting Up the NAS.....................................................................................................................................13
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 14
Drive Installation.....................................................................................................................................14
Installing Expansion Cards.....................................................................................................................26
Replacing Memory Modules...................................................................................................................31
QTS Installation.......................................................................................................................................... 35
Installing QTS Using Qfinder Pro........................................................................................................... 36
Installing QTS Using the Cloud Key....................................................................................................... 37
4. Basic Operations
Power Button.............................................................................................................................................. 40
Reset Button............................................................................................................................................... 40
USB One Touch Copy Button..................................................................................................................... 40
LCD Panel.................................................................................................................................................. 41
Viewing TCP/IP Settings........................................................................................................................ 41
Configuring TCP/IP Settings...................................................................................................................41
Viewing Drive Information.......................................................................................................................42
Viewing Volume Information................................................................................................................... 42
Viewing System Information...................................................................................................................43
Powering Off the NAS............................................................................................................................ 43
Restarting the NAS.................................................................................................................................43
Changing the LCD Password................................................................................................................. 43
LCD Error Messages..............................................................................................................................44
LEDs........................................................................................................................................................... 44
Audio Alert.................................................................................................................................................. 46
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 47
Hot-swapping Failed Drives........................................................................................................................47
Recovering Unintentionally Removed Healthy Drives................................................................................ 48
Support and Other Resources.................................................................................................................... 48
1
6. Glossary
CloudKey.................................................................................................................................................... 49
myQNAPcloud............................................................................................................................................ 49
myQNAPcloud ID........................................................................................................................................49
Qfinder Pro................................................................................................................................................. 49
QTS.............................................................................................................................................................49
7. Notices
Limited Warranty.........................................................................................................................................50
Disclaimer................................................................................................................................................... 50
FCC Notice................................................................................................................................................. 50
CE Notice....................................................................................................................................................51
SJ/T 11364-2006.........................................................................................................................................51
VCCI Notice................................................................................................................................................ 52
BSMI Notice................................................................................................................................................52
2
TS-2888X User Guide
1. Preface
About This Guide
This guide provides information on the QNAP TS-2888X NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
Preface 3
TS-2888X User Guide
2. Product Overview
This chapter provides basic information about the QNAP TS-2888X NAS.
About the TS-2888X
The TS-2888X is an enterprise solution designed for AI applications, data storage, backup, sharing, and
centralized management. It is powered by a high-performance Intel Xeon W multi-core processor, and
loaded with DDR4 ECC RDIMM memory that can be scaled up to 512 GB. Each TS-2888X NAS features
two 10 GbE RJ45 Ethernet ports for increased bandwidth and throughput.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N CPU Frequency Memory
TS-2888X-W2123-32G Intel® Xeon® W-2123 4-core 3.6 GHz 32 GB
TS-2888X-W2133-64G Intel® Xeon® W-2133 6-core 3.6 GHz 64 GB
TS-2888X-W2145-128G Intel® Xeon® W-2145 8-core 3.7 GHz 128 GB
TS-2888X-W2145-256G Intel® Xeon® W-2145 8-core 3.7 GHz 256 GB
TS-2888X-W2145-512G Intel® Xeon® W-2145 8-core 3.7 GHz 512 GB
TS-2888X-W2175-128G Intel® Xeon® W-2175 14-core 2.5 GHz 128 GB
TS-2888X-W2175-256G Intel® Xeon® W-2175 14-core 2.5 GHz 256 GB
TS-2888X-W2175-512G Intel® Xeon® W-2175 14-core 2.5 GHz 512 GB
TS-2888X-W2195-128G Intel® Xeon® W-2195 18-core 2.3 GHz 128 GB
TS-2888X-W2195-256G Intel® Xeon® W-2195 18-core 2.3 GHz 256 GB
TS-2888X-W2195-512G Intel® Xeon® W-2195 18-core 2.3 GHz 512 GB
Component TS-2888X-W2123
TS-2888X-W2133
TS-2888X-W2145
Processor
CPU Intel® Xeon® W-2123
Intel® Xeon® W-2133
Intel® Xeon® W-2145
Frequency 4-core/8-thread 3.6 GHz base/3.9 GHz
burst
6-core/12-thread 3.6 GHz base/3.9
GHz burst
8-core/16-thread 3.7 GHz base/4.5
GHz burst
Architecture x86 64-bit
Intel® Xeon® W-2175
Intel® Xeon® W-2195
14-core/28-thread 2.5 GHz base/4.3
GHz burst
18-core/36-thread 2.3 GHz base/4.3
GHz burst
TS-2888X-W2175
TS-2888X-W2195
Product Overview 4
TS-2888X User Guide
Component TS-2888X-W2123
TS-2888X-W2133
TS-2888X-W2145
Encryption engine AES-NI
Graphics
Tip
You can install a graphics card in the PCIe slot.
Memory
Pre-installed memory 32 GB RAM: 4 x 8 GB RDIMM DDR4 ECC
64 GB RAM: 4 x 16 GB RDIMM DDR4 ECC
128 GB RAM: 4 x 32 GB RDIMM DDR4 ECC
256 GB RAM: 8 x 32 GB RDIMM DDR4 ECC
512 GB RAM: 8 x 64 GB LRDIMM DDR4 ECC
Memory slots 8 x DDR4 RDIMM (non-512 GB RAM models)
8 x DDR4 LRDIMM (512 GB RAM models)
Important
Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more than
one memory slot, use QNAP modules with identical
specifications.
Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from starting.
TS-2888X-W2175
TS-2888X-W2195
Maximum memory 512 GB RAM: 8 x 64 GB
Flash memory 4 GB (dual-boot OS protection)
Storage
Drive bays • 8 x 3.5-inch SATA 6 Gbps
• 4 x 2.5-inch U.2 PCIe NVMe
• 16 x 2.5-inch SATA 6 Gbps
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
2.5-inch bays:
• U.2 bays: 2.5-inch U.2 PCIe NVMe solid-state drives
• SATA bays: 2.5-inch SATA solid-state drives
SSD cache acceleration
The device supports SSD cache acceleration for all drives.
support
Hot-swapping The device supports hot-swapping for all drives.
Network
10 Gigabit Ethernet ports 2 x 10 GbE RJ45
Gigabit Ethernet ports 4 x GbE RJ45
External I/O Ports & Expansion Slots
Product Overview 5
TS-2888X User Guide
Component TS-2888X-W2123
TS-2888X-W2133
TS-2888X-W2145
PCIe slots • 3 x PCIe 3.0 x8
• 5 x PCIe 3.0 x4
Tip
For the list of compatible expansion cards, go to https://
www.qnap.com/compatibility.
USB ports 6 x USB 3.0 Type-A
4 x USB 2.0 Type-A
• Front:
• 1 x USB 3.0 One Touch Copy Type-A
• 1 x USB 3.0 Type-A
• Rear:
• 4 x USB 3.0 Type-A
• 4 x USB 2.0 Type-A
Audio ports • 2 x 3.5 mm dynamic microphone jacks
TS-2888X-W2175
TS-2888X-W2195
• 1 x 3.5 mm line-out jack
Note
You cannot use speakers and line-out jacks simultaneously.
Interface
Display panel Monochrome backlit LCD display
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 612 x 374 x 448 mm
(24.09 x 14.72 x 17.64 in)
Net weight 26.7 kg (58.86 lbs)
Others
Power supply unit 2000W PSU, 200-240V AC, 50/60 Hz
Warning
To reduce the risk of fire or electric shock, ensure that you
only connect the power cord to a properly grounded electrical
outlet.
Product Overview 6
TS-2888X User Guide
Component TS-2888X-W2123
TS-2888X-W2133
TS-2888X-W2145
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
To avoid potential battery explosion, causing injury or damage
to components, ensure that you replace the existing battery
with a battery of the same type.
Important
Dispose of used batteries according to local regulations or the
instructions of the battery manufacturer.
Sound level 33.6 dB(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
Fans System
• 1 x 90 mm, 12V DC fan
TS-2888X-W2175
TS-2888X-W2195
• 9 x 120 mm, 12V DC smart fan
Warning
To avoid potential injury or damage to components, do not
touch the fans while the NAS is connected to a power source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
TS-2888X NAS 1
Power cord 1
Ethernet cables 4
Screws for 2.5-inch drives 24
Screws for 3.5-inch drives 32
Quick Installation Guide (QIG) 1
Components
Product Overview 7
Front Panel
TS-2888X User Guide
No. Component No. Component
1 Enter button 6 Status LED
2 Select button 7 USB 3.0 Type-A port
3 LCD panel 8 USB 3.0 One Touch Copy Type-A port
4 USB LED 9 USB One Touch Copy button
5 LAN LED 10 Power button
Product Overview 8
Rear Panel
TS-2888X User Guide
No. Component No. Component
1 Power input 6 Ethernet ports (GbE RJ45)
2 Power switch 7 Ethernet ports (10 GbE RJ45)
3 USB 2.0 Type-A ports 8 3.5 mm dynamic microphone jacks
4 USB 3.0 Type-A ports 9 3.5 mm line-out jack
5 Reset button 10 PCIe full-height cover
Product Overview 9
System Board
TS-2888X User Guide
No. Component No. Component
1 Memory slots 2 PCIe 3.0 slots
Product Overview 10
Memory Slot Numbering
TS-2888X User Guide
PCIe Slot Numbering
No. Component No. Component
1 PCIe 3.0 x8 slot 1 5 PCIe 3.0 x8 slot 5
2 PCIe 3.0 x4 slot 2 6 PCIe 3.0 x4 slot 6
3 PCIe 3.0 x8 slot 3 7 PCIe 3.0 x4 slot 7
4 PCIe 3.0 x4 slot 4 8 PCIe 3.0 x4 slot 8
Product Overview 11
Drive Numbering
TS-2888X User Guide
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
• Restricted access
• The NAS should be stored in a secure location with restricted
access, controlled through the use of a tool, lock and key, or
any means of security.
• Only qualified, trained, and authorized NAS administrators
with knowledge of all restrictions, safety precautions, and
installation and maintenance procedures should have physical
access to the NAS.
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Product Overview 12
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
• Installing 3.5-inch Hard Drives on 3.5-inch Trays
• Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
• Installing 2.5-inch and U.2 Solid State Drives on 2.5-inch Trays
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
6. Log on to QTS.
TS-2888X User Guide
Product Overview 13
TS-2888X User Guide
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-2888X is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the right cover.
a. Loosen the screws.
b. Pull the right cover back.
Installation and Configuration 14
TS-2888X User Guide
3. Remove the drive tray.
a. Slide the lock to the right.
b. Pull the handle to release the tray.
c. Pull the tray out.
4. Install a drive on the tray.
a. Remove the fastening panels from the sides of the tray.
Installation and Configuration 15
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