QNAP TS-269 Pro, TS-469 Pro, TS-469U-RP, TS-469U-SP, TS-470 Pro Software User Manual (Version: 4.1)

QNAP Turbo NAS

Software User Manual

(Version: 4.1)

This manual is applicable to the following Turbo NAS models: TS-269 Pro, TS-469 Pro, TS-469U-RP, TS-469U-SP, TS-470 Pro, TS-470, TS-569 Pro, TS-669 Pro, TS-670 Pro, TS-670, TS-869 Pro, TS-869U-RP, TS-870 Pro, TS-870, TS-870U-RP, TS-879 Pro, TS-879U-RP, TS-1079 Pro, TS-1269U-RP, TS-1270U-RP, TS-1279U-RP, TS-1679U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-EC1279U-SAS-RP, TS-EC1679U-RP, TS-EC1679U-SAS-RP, SS-EC1279U-SAS-RP, SS-EC1879U-SAS-RP and SS-EC2479U-SAS-RP.

© 2013 QNAP Systems, Inc. All Rights Reserved.

Table of Contents

1. Notice................................................................................................................				5
1.1..............................................................................................................	Legal Notice and Disclaimer			6
1.2..............................................................................................................	Regulatory Notice			8
1.3.............................................................................................................	Document Annotation			12
1.4.............................................................................................................	Safety Information and Precautions			13
2. Getting................................................................................................................Started				14
2.1.............................................................................................................	Hardware Installation			15
	2.1................................................................................................................................	1	Hard Disk Drive Compatibility List	16
	2.1................................................................................................................................	2	Checking System Status	17
2.2.............................................................................................................	Software Installation			20
	2.2................................................................................................................................	1	Online Installation	21
	2.2................................................................................................................................	2	Cloud Installation	22
	2.2................................................................................................................................	3	CD Installation	23
2.3.............................................................................................................	Getting Utilities			24
2.4.............................................................................................................	Connecting to NAS Shared Folders			25
	2.4................................................................................................................................	1	Connecting to NAS shared folders in Windows	26
	2.4................................................................................................................................	2	Connecting to NAS shared folders in Mac or Linux	27
2.5.............................................................................................................	Connecting to NAS by Web Browser			28
2.6.............................................................................................................	Migrating from Old NAS			29
3. QTS................................................................................................................Basics and Desktop				32
3.1.............................................................................................................	Introducing QTS			33
3.2.............................................................................................................	Using QTS Desktop			36
4. System................................................................................................................Settings				40
4.1.............................................................................................................	General Settings			41
4.2.............................................................................................................	Storage Manager			44
	4.2................................................................................................................................	1	Dashboard	46
	4.2................................................................................................................................	2	Storage	48
			4.2 2 1 Volumes	49
			........................................................................................................................
			4.2 2 2 Storage Pools	51
			........................................................................................................................
			4.2 2 3 Disks	59
			........................................................................................................................
			4.2 2 4 Encryption	64
			........................................................................................................................
			4.2 2 5 Cache Acceleration	67
			........................................................................................................................
	4.2................................................................................................................................	3 iSCSI		70
			4.2 3 1 iSCSI Storage	71
			........................................................................................................................
			4.2 3 2 Advanced ACL	82
			........................................................................................................................
			4.2 3 3 LUN Backup	83
			........................................................................................................................
	4.2................................................................................................................................	4	Virtual Disk	87

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	4.3.............................................................................................................	Network	89
	4...............................................................................................................4	Security	100
	4...............................................................................................................5	Hardware	102
	4...............................................................................................................6	Power	105
	4...............................................................................................................7	Notification	107
	4...............................................................................................................8	Firmware Update	109
	4...............................................................................................................9	Backup/Restore	111
	4...............................................................................................................10 External Device		112
		4.....10............................................................................................................................1 External Storage	113
		4.....10............................................................................................................................2 USB Printer	116
		4.10 2 1 Windows 7	118
		........................................................................................................................
		4.10 2 2 Windows XP	119
		........................................................................................................................
		4.10 2 3 Mac OS 10 6	120
		........................................................................................................................
		4.10 2 4 Mac OS 10 5	121
		........................................................................................................................
		4.10 2 5 Mac OS 10 4	122
		........................................................................................................................
		4.10 2 6 Linux (Ubuntu 10 10)	123
		........................................................................................................................
		4.....10............................................................................................................................3 UPS	124
	4...............................................................................................................11 System Status		127
	4...............................................................................................................12 System Logs		129
5.................................................................................................................	Privilege Settings		132
	5...............................................................................................................1	Users	133
	5...............................................................................................................2	User Groups	137
	5...............................................................................................................3	Shared Folders	138
	5...............................................................................................................4	Quota	147
	5...............................................................................................................5	Domain Security	148
		5...5..............................................................................................................................1 Joining NAS to Active Directory (Windows Server 2003/2008)	149
		5...5..............................................................................................................................2 Connecting NAS to an LDAP Directory	152
6.................................................................................................................Network Services			156
	6...............................................................................................................1	Win/Mac/NFS	157
	6...............................................................................................................2	FTP	161
	6...............................................................................................................3	Telnet/SSH	163
	6...............................................................................................................4	SNMP Settings	164
	6...............................................................................................................5	Service Discovery	166
	6...............................................................................................................6	Network Recycle Bin	167
	6...............................................................................................................7	Qsync	169
7.................................................................................................................	Business Applications		179
	7...............................................................................................................1	Antivirus	180
	7...............................................................................................................2	Backup Station	184
		7...2..............................................................................................................................1 Backup Server	185
		7...2..............................................................................................................................2 Remote Replication	188

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	7...2..............................................................................................................................3 Cloud Backup		195
	7...2..............................................................................................................................4 External Backup		197
7...............................................................................................................3	File Station		202
7...............................................................................................................4	LDAP Server		211
7...............................................................................................................5	MySQL Server		213
7...............................................................................................................6	RADIUS Server		215
7...............................................................................................................7	Syslog Server		217
7...............................................................................................................8	TFTP Server		220
7...............................................................................................................9	Virtualization		222
7...............................................................................................................10		VPN Service	225
7...............................................................................................................11		Web Server	229
	7.....11............................................................................................................................1 Virtual Host		233
8.................................................................................................................Other Applications			235
8...............................................................................................................1	App Center		236
8...............................................................................................................2	DLNA Media Server		239
8...............................................................................................................3	Download Station		241
8...............................................................................................................4	HD Station		248
8...............................................................................................................5 iTunes Server			258
8...............................................................................................................6	Multimedia Management		259
8...............................................................................................................7	Music Station		261
8...............................................................................................................8 myQNAPcloud Service			268
8...............................................................................................................9	Photo Station		272
8...............................................................................................................10		Station Manager	284
8...............................................................................................................11		Surveillance Station Pro	287
8...............................................................................................................12		Transcode Management	291
8...............................................................................................................13		Video Station	293
9.................................................................................................................Use the LCD Panel			302
10................................................................................................................GNU GENERAL PUBLIC LICENSE			308

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1. Notice

Legal Notice and Disclaimer 6

Regulatory Notice 8

Document Annotation 12

Safety Information and Precautions 13

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1.1 Legal Notice and Disclaimer

Thank you for choosing QNAP products! This user manual provides detailed instructions of using the Turbo NAS (network-attached storage). Please read carefully and start to enjoy the powerful functions of the Turbo NAS!

The Turbo NAS is hereafter referred to as the NAS.

This manual provides the description of all the functions of the Turbo NAS. The product you purchased may not support certain functions dedicated to specific models.

Legal Notices

All the features, functionality, and other product specifications are subject to change without prior notice or obligation. Information contained herein is subject to change without notice.

QNAP and the QNAP logo are trademarks of QNAP Systems, Inc. All other brands and product names referred to are trademarks of their respective holders.

Further, the ® or ™ symbols are not used in the text.

Disclaimer

Information in this document is provided in connection with QNAP® products. No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP Assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety systems, or in nuclear facility applications.

In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software,

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and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Back up the system periodically to avoid any potential data loss. QNAP disclaims any responsibility of all sorts of data loss or recovery.

Should you return any components of the NAS package for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.

QNAP, QNAP logo, QTS, myQNAPcloud and VioStor are trademarks or registered trademarks of QNAP Systems, Inc. or its subsidiaries. Other names and brands may be claimed as the property of others.

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1.2 Regulatory Notice

FCC Notice

QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for details. Once the class of the device is determined, refer to the following corresponding statement.

FCC Class A Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

FCC Class B Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This

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equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/television technician for help.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

9

CE Notice

QNAP Turbo NAS models comply with different CE compliance classes. Please refer to the

table below for details.

NAS Models	FCC	CE
TS-EC1679U-RP	Class A	Class A
TS-EC1279U-RP	Class A	Class A
TS-EC879U-RP	Class A	Class A
TS-1679U-RP	Class A	Class A
TS-1279U-RP	Class A	Class A
TS-879U-RP	Class A	Class A
TS-1270U-RP	Class A	Class A
TS-879U-RP	Class A	Class A
TS-1269U-RP	Class A	Class A
TS-869U-RP	Class A	Class A
TS-469U-RP/SP	Class A	Class A
TS-419U II	Class A	Class A
TS-412U	Class A	Class A
TS-420U	Class A	Class A
TS-421U	Class A	Class A
TS-1079 Pro	Class A	Class A
TS-879 Pro	Class A	Class A
TS-869 Pro	Class B	Class B
TS-669 Pro	Class B	Class B
TS-569 Pro	Class B	Class B
TS-469 Pro	Class B	Class B
TS-269 Pro	Class B	Class B

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TS-869L	Class B	Class B
TS-669L	Class B	Class B
TS-569L	Class B	Class B
TS-469L	Class B	Class B
TS-269L	Class B	Class B
TS-419P II	Class B	Class B
TS-219P II	Class B	Class B
TS-119P II	Class B	Class B
TS-412	Class B	Class B
TS-212	Class B	Class B
TS-112	Class B	Class B
TS-120	Class B	Class B
TS-220	Class B	Class B
TS-420	Class B	Class B
TS-121	Class B	Class B
TS-221	Class B	Class B
TS-421	Class B	Class B

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1.3 Document Annotation

Annotations in this document

W arning: This indicates the instructions must be strictly followed. Failure to do so could result in injury to human body or death.

Caution: This indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage, disk damage, or product damage.

Im portant: This indicates the information provided is important or related to legal regulations.

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1.4 Safety Information and Precautions

1.The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–95%. Please make sure the environment is well-ventilated.

2.The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V).

3.Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.

4.Unplug the power cord and all the connected cables before cleaning. Wipe the NAS with a dry towel. Do not use chemical or aerosol to clean the NAS.

5.Do not place any objects on the NAS during normal system operations and to avoid overheat.

6.Use the flat head screws in the product package to lock the hard disk drives in the NAS when installing the hard drives for proper operation.

7.Do not place the NAS near any liquid.

8.Do not place the NAS on any uneven surface to avoid falling off and damage.

9.Make sure the voltage is correct in your location when using the NAS. If unsure, please contact the distributor or the local power supply company.

10.Do not place any object on the power cord.

11.Do not attempt to repair the NAS in any occasions. Improper disassembly of the product may expose you to electric shock or other risks. For any enquiries, please contact the distributor.

12.The chassis (also known as rack mount) NAS models should only be installed in the server room and maintained by the authorized server manager or IT administrator. The server room is locked by key or keycard access and only certified staff is allowed to enter the server room.

W arning:

Danger of explosion if battery is incorrectly replaced. Replace only with the

sam e or equivalent type recom m ended by the m anufacturer. Dispose of

used batteries according to the manufacturer’s instructions.

Do NOT touch the fan inside the system to avoid serious injuries.

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2. Getting Started

New NAS users are advised to follow the steps below one by one to complete their NAS installation. For users who already own a QNAP NAS and would like to move the data to a new QNAP NAS, please refer to Migrating from Old NAS 29 for detailed instructions.

For New NAS Users:

1.Hardware Installation 15

2.Software Installation 20

3.Getting Utilities 24

4.Connecting to the Shared Folders 25

5.Connecting to the NAS by Web Browser 28

For Existing NAS Users:

Migrating from Old NAS 29

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2.1 Hardware Installation

After unpacking the NAS from the package, please first follow the instructions below to

install your hardware:

1.Install the hard drives. Please also make sure that the hard drives (HDDs) that you use are compatible with the NAS. Go to the Hard Disk Drive Compatibility List 16 section for more details.

2.Connect the QNAP NAS to the same network as your PC and power it on. During your installation process, please pay attention to LEDs and alarm buzzers to make sure that the NAS functions properly. Go to the Checking System Status 17 section for details.

Note: The steps above are also illustrated in the Quick Installation Guide (QIG) that

can be found in the product package or QNAP website (http://start.qnap.com).

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2.1.1 Hard Disk Drive Compatibility List

This product works with 2.5-inch and 3.5-inch SATA hard disk drives and/or solid-state drives (SSD) from major hard drive brands. For the compatible hard disks, please check the compatibility list on QNAP website (http://www.qnap.com/compatibility).

Note: If you encounter the "Device not found" message on screen, please make sure 1) your NAS has been powered on; 2) the network cable is connected to the NAS and the orange and green indicator lights on its LAN port(s) are blinking; and 3) the cloud key is correct.

Im portant: QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.

Caution: Note that if you install a hard drive (new or used) which has never been installed on the NAS before, the hard drive will be form atted and partitioned autom atically and all the disk data will be cleared.

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2.1.2 Checking System Status

LED Display & System Status Overview

LED	Color	LED Status	Description
			1)	The hard disk drive on the NAS is being
				formatted.
		Flashes green and	2)	The NAS is being initialized.
			3)	The system firmware is being updated.
		red alternately
			4)	RAID rebuilding is in process.
		every 0.5 sec
			5)	Online RAID capacity expansion is in
				process.
			6)	Online RAID level migration is in process.
			1)	The hard disk drive is invalid.
			2)	The disk volume has reached its full
				capacity.
			3)	The disk volume is going to be full.
			4)	The system fan is out of function (TS-
				119 does not support smart fan).
System	Red/		5)	An error occurs when accessing (read/
		Red		write) the disk data.
Status	Green
			6)	A bad sector is detected on the hard disk
				drive.
			7)	The NAS is in degraded read-only mode
				(2 member hard drives fail in a RAID 5 or
				RAID 6 configuration, the disk data can
				still be read).
			8)	(Hardware self-test error).
		Flashes red every	The NAS is in degraded mode (one member
			hard drive fails in RAID 1, RAID 5 or RAID 6
		0.5 sec
			configuration).
		Flashes green	1)	The NAS is starting up.
			2)	The NAS is not configured.
		every 0.5 sec
			3)	The hard disk drive is not formatted.
		Green	The NAS is ready.

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	LED	Color	LED Status	Description
			Off	All the hard disk drives on the NAS are in
				standby mode.
				The disk data is being accessed from the
	LAN	Orang	Orange	network and a read/write error occurs during
		e		the process.
			Flashes orange	The NAS is connected to the network.
			Green	The 10GbE network expansion card is
	10			installed.
		Green
	GbE*
			Off	No 10GbE network expansion card is
				installed.
			Flashes red	The NAS is being accessed from the
				network.
		Red/
	HDD		Red	A hard drive read/write error occurs.
		Green
			Flashes green	The disk data is being accessed.
			Green	The hard drive can be accessed.
				1) A USB device (connected to front USB
				port) is being detected.
				2) A USB device (connected to front USB
			Flashes blue	port) is being removed from the NAS.
			every 0.5 sec	3) The USB device (connected to the front
				USB port) is being accessed.
				4) The data is being copied to or from the
	USB	Blue		external USB or eSATA device.
			Blue	A front USB device is detected (after the
				device is mounted).
				1) No USB device is detected.
			Off	2) The NAS has finished copying the data to
				or from the USB device connected to the
				front USB port of the NAS.
	eSATA*	Orang	Flashes	The eSATA device is being accessed.
	*	e
			Off	No eSATA device can be detected.

*The 10 GbE network expansion function is only supported by the TS-470 Pro, TS-670

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Pro, TS-870 Pro, TS-870U-RP, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1270U-RP, TS-1279U-RP, TS-EC879U-RP, and TS-EC1279U-RP.

**TS-210, TS-212, TS-219, TS-439U-SP/RP, TS-809 Pro, TS-809U-RP do not support eSATA port.

Alarm Buzzer

The alarm buzzer can be disabled in "Control Panel" > "System Settings" > "Hardware" > " Buzzer".

Beep sound	No. of	Description
	Tim es
Short beep	1	1)	The NAS is starting up.
(0.5 sec)		2)	The NAS is being shut down (software shutdown).
		3)	The user presses the reset button to reset the
			NAS.
		4)	The system firmware has been updated.
Short beep	3	The NAS data cannot be copied to the external
(0.5 sec)		storage device from the front USB port.
Short beep	3, every 5	The system fan is out of function (TS-119 does not
(0.5 sec),	min	support smart fan).
long beep
(1.5 sec)
Long beep	2	1)	The disk volume is going to be full.
(1.5 sec)		2)	The disk volume has reached its full capacity.
		3)	The hard disk drives on the NAS are in degraded
			mode.
		4)	The user starts hard drive rebuilding.
	1	1)	The NAS is turned off by force shutdown
			(hardware shutdown).
		2)	The NAS has been turned on and is ready.

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2.2 Software Installation

After installing the NAS hardware, proceed to software installation. There are three approaches for software installation:

1.Online Installation 21

2.Cloud Installation 22

3.CD Installation 23

Online installation is available for all home and SOHO models, and cloud installation is only for selected home and SOHO models. CD installation is designed only for SMB models. To verify if your NAS supports cloud installation, please check if there is a sticker on the NAS.

To confirm if your NAS is a home and SOHO model or SMB model, please check the QNAP website (go to http://www.qnap.com/ > Products > Storage.) All home and SOHO users are encouraged to use cloud and online installation. For all problems encountered in the installation process, please contact our technical support department (go to http:// www.qnap.com/ > Support > Customer Service.)

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2.2.1 Online Installation

Follow the steps in this section to complete online installation for your NAS:

1.Go to http://start.qnap.com and click "Start Now".

2.Choose the number of HDD bays and the model of your NAS and click "Next".

3.Connect the network and power cables of your NAS, turn on the Turbo NAS and click "Next".

4.Click the operating system your computer is running on.

5.Click "Get Qfinder" to download the QNAP Qfinder utility (For Mac users, please skip to Step 19 21 .)

6.Launch the QNAP Qfinder installer from your computer and click "Next".

7.Read the license agreement, check "I accept the terms of the License Agreement," and click "Next".

8.Click "Next".

9.Click "Install".

10.Click "Finish".

11.Launch the QNAP Qfinder from your desktop.

12.The Quick Setup Wizard will be launched automatically. Please confirm that the IP address shown up on the dialog window matches the Turbo NAS you are trying to configure (please check the MAC address from the QNAP Qfinder and its corresponding IP address.) Click "Yes" to configure your Turbo NAS.

13.Click "Quick Setup".

14.Install a hard drive on your Turbo NAS if you have not already done so and click "Detect Again".

15.Confirm the setup details and click "Next".

16.The wizard will proceed to finish the installation process.

17.Click "Finish" to complete the installation process and open the NAS login page. 18.Key in the user ID and password entered in the "Confirm the setup information"

page.

19.Click "Get Qfinder" to download the QNAP Qfinder utility (Steps 19 to 23 are for Mac users.)

20.Install the QNAP Qfinder.

21.Execute the QNAP Qfinder and connect to the NAS. 22.Start the Web Installation step.

23.Key in the user ID and password entered in the "Confirm the setup information" page.

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2.2.2 Cloud Installation

Follow the steps in this section to complete cloud installation for your NAS:

1.Connect your NAS to the Internet, and on your PC, go to "start.qnap.com" and click "Cloud Installation". Alternatively, you may scan the QR code using your mobile phone to start cloud installation.

2.Enter the cloud key (cloud key can be found from the sticker on top of your QNAP NAS) and click "Enter". Before proceeding to Step 4, please be sure to activate your myQNAPcloud account after your account registration is confirmed (an email will be sent to the email address provided to create your myQNAPcloud account, and the account activation link will be included in that email.) For details, please refer to the chapter on myQNAPcloud Service 268 in this manual.

3.Fill out all fields to register your myQNAPcloud account or sign in your myQNAPcloud account. check "I agree to myQNAPcloud Terms of Use and QNAP Privacy Policy" and click "Next Step". If you already have a myQNAPcloud account, please select "Sign in myQNAPcloud account" and login with your account credentials.

4.Type in the name of your Turbo NAS to register it and click "Register".

5.Install a hard drive on your Turbo NAS if you have not already done so.

6.Click "Begin" to install firmware on your Turbo NAS.

7.Click "Start" to start the quick setup.

8.Confirm all details and click "Proceed".

9.Follow the onscreen instructions.

10.Click "Connect and Login QTS".

11.Key in the user ID and password to login your Turbo NAS.

Note: If you encounter the "Device not found" message on screen, please make sure 1) your NAS has been powered on; 2) the network cable is connected to the NAS and the orange and green indicator lights on its LAN port(s) are blinking; and 3) the cloud key is correct.

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2.2.3 CD Installation

Follow the steps in this section to complete CD installation for your NAS:

1.Install the QNAP Qfinder from the product CD-ROM.

2.Run the QNAP Qfinder. If the QNAP Qfinder is blocked by your firewall, unblock the utility.

3.Follow the steps outlined in the Online Installation 21 section and finish the installation process.

Note:

Some new NAS models, such as TS-x12, TS-x20 and TS-x21, no longer have the

installation CD included.

The default login ID and password of the NAS are both admin.

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2.3 Getting Utilities

QNAP has prepared a number of practical and useful utilities to enhance your NAS experiences. After setting up your NAS, please choose from the following two methods to install the utilities:

Method 1: Downloading from the QNAP website

Type http://www.qnap.com/ in your browser, go to "Features" > "For Home" ("For Business" if you are business users). Scroll down to the bottom of the screen and click " Utilities". Choose to download and install utilities on your PC.

Method 2: Installing from the product CD-ROM

The product CD-ROM contains software utilities QNAP Qfinder, myQNAPcloud Connect, NetBak Replicator, and QGet.

Browse the CD-ROM and access the following contents:

Quick Installation Guide: View the hardware installation instructions of the NAS.

Install QNAP Qfinder: The setup program of the QNAP Qfinder (for Windows OS.)

Install myQNAPcloud Connect: The setup program of the myQNAPcloud Connect (for Windows OS.)

Install NetBak Replicator: The setup program of NetBak Replicator (Windows utility for data backup from Windows OS to the QNAP NAS.)

Install QGet: The setup program of the QGet download utility (for Windows OS.)

User Manual and Application Notes: Software user manuals, and hardware manual of the Turbo NAS.

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2.4 Connecting to NAS Shared Folders

After hardware and software installation, it is time to connect to the shared folders on the NAS. Refer to the links below for the connection setup:

Connecting to NAS shared folders in Windows 26

Connecting to NAS shared folders in Mac or Linux 27

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2.4.1 Connecting to NAS shared folders in Windows

For Windows operating systems, there are two methods to connect to shared folders of

the NAS:

Method 1: Connect to the shared folders of the NAS by using the QNAP Qfinder:

1.Launch the QNAP Qfinder. Select the NAS detected and then click "Tool" > "Map Network Drive".

2.Select a shared folder on the NAS to be mapped as a network drive and click "Map Network Drive".

3.Enter the username and password to connect to the NAS and click "OK".

4.Select a drive in the OS to map the folder chosen in Step 2 and click "Finish".

5.The mapped folder will appear when opening the File Explorer in Windows.

Note: Alternatively, you can use the Storage Plug & Connect Wizard to connect NAS shared folders. The steps: 1) Launch the QNAP Qfinder; 2) Select Storage Plug & Connect under Connect; 3) Check Login with username and password" and enter username and password; 4) Click a NAS shared folder; and 5) Click "Map the Network Drive" on top of the screen.

Method 2: Connect to the shared folders of the NAS by using My Network Places

or Run

1.Open My Network Places and find the workgroup of the NAS. If the NAS cannot be found, browse the whole network to search for the NAS. Double click the name of the NAS for connection, or use the Run function in Windows. Enter \\NAS_name or \ \NAS_IP.

2.Enter the default administrator name and password (default administrator name: admin; default password: admin).

3.Upload files to the shared folders.

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2.4.2 Connecting to NAS shared folders in Mac or Linux

Mac Users

There are two methods to connect shared folders on a NAS:

Method 1: Using QNAP Qfinder

1.Launch the QNAP Qfinder, select the NAS you would like to connect to, and go to "Connect" > "Open in File Explorer".

2.Enter your login ID and password.

3.Select the folder you want to mount and click "OK".

4.The folder is mounted.

Method 2: Connecting to Server

1.Choose "Go" > "Connect to Server".

2.Enter the NAS IP address.

3.Enter your login ID and password.

4.Select the folder you want to mount and click "OK".

5.The folder is mounted.

Linux Users

On Linux, run the following command:

m ount -t nfs <NAS IP>:/<Shared Folder Nam e> <Directory to Mount>

For example, if the IP address of the NAS is 192.168.0.1, to connect to the shared folder "public" under the /mnt/pub directory, use the following command:

m ount -t nfs 192.168.0.1:/public /m nt/pub

Log into the NAS with the specified user ID, use the mounted directory to connect to the shared folders.

Note: You must login as the "root" user to initiate the above command.

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2.5 Connecting to NAS by Web Browser

To connect to the NAS by a web browser, follow the steps below:

1.Enter http://NAS IP:8080 in the web browser. Or, use the QNAP Qfinder to find the NAS, double click the NAS name, and the NAS login page will open.

Note: The default NAS IP is 169.254.100.100:8080. If the NAS has been configured to use DHCP, you can use the QNAP Qfinder to check the IP address of the NAS. Make sure the NAS and the computer that runs the QNAP Qfinder are connected to the same subnet. If the NAS cannot be found, connect the NAS to the computer directly and run the QNAP Qfinder again.

2.Enter the administrator name and password. Turn on the option "Secure

login" (Secure Sockets Layer login) to allow secure connection to the NAS. If a user without administration right login the NAS, the user can only change the login password (default administrator name: admin; default password: admin).

Note: If the NAS is behind an NAT gateway, to connect to the NAS by secure login on the Internet, the port 443 must be opened on the NAT router and forwarded to the LAN IP of the NAS.

3. The NAS Desktop will show up.

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2.6 Migrating from Old NAS

Users can migrate their QNAP NAS to another Turbo NAS model with all the data and configuration retained by simply installing the hard drives of the original (source) NAS on the new (destination) NAS according to its original hard drive order and restart the NAS.

Due to different hardware design, the NAS will automatically check if a firmware update is required before system migration. After the migration has finished, all the settings and data will be kept and applied to the new NAS. However, the system settings of the source NAS cannot be imported to the destination NAS via "System Administration" > "Backup/Restore Settings". Configure the NAS again if the settings were lost.

The NAS models which support system migration are listed below.

Source NAS	Destination NAS	Rem ark
TS-x10, TS-x12, TS-x19,	TS-x10, TS-x12, TS-x19,	Firmware update required.
TS-x20, TS-x21, TS-x39,	TS-x20, TS-x21, TS-x39,
TS-509, TS-809, SS-x39,	TS-509, TS-809, SS-x39
SS-469, TS-x59, TS-x69,
TS-x70, TS-x79
TS-x10, TS-x12, TS-x19,	TS-x59, TS-x69, TS-x70,	Firmware update not
TS-x20, TS-x21, TS-x39,	TS-x79, SS-469 Pro	required.
TS-509, TS-809, SS-x39,
TS-x59, TS-x69, TS-x70,
TS-x79

Note:

The destination NAS should contain enough drive bays to house the hard drives of the source NAS.

SS-x39 and SS-469 Pro series support only 2.5-inch hard disk drives.

A NAS with encrypted disk volume cannot be migrated to a NAS which does not support file system encryption. File system encryption is not supported by TS110, TS-119, TS-210, TS-219, TS-219P, TS-x20, TS-x21, TS-410, TS-419P, TS410U, TS-419U, TS-119P+, TS-219P+, TS-419P+, TS-112, TS-212, TS-412, TS419U+, TS-412U, TS-420U and TS-421U.

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The Multimedia Station, Download Station, iTunes Server, and DLNA Media Server features will be removed after migrating the non-TS-x79 models to the TS-x70U/ TS-x79 models. The shared folders Multimedia/Qmultimedia, Download/Qdownload and all the downloaded files will be kept.

The registered myQNAPcloud name on the source NAS will not be moved to the destination NAS after system migration. To use the same myQNAPcloud name on the destination NAS, change the myQNAPcloud name on the source NAS before system migration and register the same name on the destination NAS after the process. Please contact the QNAP technical support department if you need to keep myQNAPcloud name after system migration.

Destination NAS	Disk volum e supported for system m igration
1-bay NAS	1-drive single disk volume
2-bay NAS	1 to 2-drive single disk volume, JBOD, RAID 0,
	2-drive RAID 1.
4-bay NAS	1 to 4-drive single disk volume, JBOD, RAID 0,
	2-drive RAID 1,
	3 to 4-drive RAID 5,
	4-drive RAID 6,
	4-drive RAID 10.
5-bay NAS	1 to 5-drive single disk volume, JBOD, RAID 0,
	2-drive RAID 1,
	3 to 5-drive RAID 5,
	4 to 5-drive RAID 6,
	4-drive RAID 10.
6-bay NAS	1 to 6-drive single disk volume, JBOD, RAID 0,
	2-drive RAID 1,
	3 to 6-drive RAID 5,
	4 to 6-drive RAID 6,
	4-drive or 6-drive RAID 10.
8-bay NAS	1 to 8-drive single disk volume, JBOD, RAID 0,
	2-drive RAID 1,
	3 to 8-drive RAID 5,
	4 to 8-drive RAID 6,
	4-drive, 6-drive, or 8-drive RAID 10.

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