QNAP TS-1635-8G User manual

QNAP Turbo NAS

Hardware User Manual

Thank you for choosing QNAP products! This user manual provides description of the hardware of the T urbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual.

This user manual is applicable to the following Turbo NAS models: HS-210, HS-251, HS-251+, TS-112P, TS-131, TS-212P, TS-231, TS-231+, TS-251, TS-251+, TS-251C, TS-251A, TS-253 Pro , TS-431, TS-431+, TS-431U, TS-451, TS-451+, TS-451S, TS-451U, TS-451A, TS-453 Pro, TS-453S Pro (formerly SS-453 Pro), TS-453U, TS-453U-RP, TS-463U, TS-463U-RP, TVS-463, TS-470U-SP/RP, TVS-473, TS-531P, TS-563, TS-651, TS-653 Pro, TVS-663, TS-531X, TVS-673, TS-831X, TS-851, TS-853 Pro , TS-853S Pro (formerly SS-853 Pro), TS-853U, TS-853U-RP, TS-863U, TS-863U-RP, TVS-863, TVS-863+, TVS-882ST, TS-870U-RP, TVS-873, TS-879 Pro, TS-879U-RP, TS-EC879U-RP, TS-1079 Pro, TS-1253U, TS-1253U-RP, TS-1263U, TS-1263U-RP, TS-1270U-RP, TS-1279U-RP, TS-EC1279U-RP, TS-1635, TS-1679U-RP, TS-EC1679U-RP, IS-453S, TS-453Bmini, TS-453mini, TAS-168, TAS-268, TS-253A, TS-453A, TS-653A, TS-853A, TS-128, TS-228, TBS-453A

NOTE

• The “Turbo NAS”& “Turbo vNAS” are hereafter referred to as “NAS”.

• The product you purchased may not support certain functions dedicated to specific

models.

• All features, functionality, and other product specifications are subject to change without prior notice or obligation.

• Information presented is subject to change without notice.

• No part of this publication may be reproduced, stored in a retrieval system, or

transmitted, in any form or by any means, mechanical, electronic, photocopying, recording, or otherwise, without prior written permission of QNAP Systems, Inc. QNAP and the QNAP logo are registered trademarks of QNAP Systems, Inc. Other products and company names mentioned herein may be the trademarks of their respective companies.

2

DISCLAIMER

In no event shall QNAP Systems, Inc. (Q NAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no w arranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or ent ity.

Note:

 Back up your system periodically to avoid any potential data loss. QNAP disclaims any

responsibility of all sorts of data loss or recovery.

 Should you return any components of the NAS package for refund or maintenance,

make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.

3

Regulatory Notice

FCC Notice

QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for details. Once the class of the device is determined, refer to the following corresponding statement. =======================================================

FCC Class A Notice

This device complies with P art 15 of the FCC Rules . Operation is subject to t he following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy , a nd if not inst alled and used i n accordance wi th the instruct ion manual, ma y cause harmful interference to r adio communi cations. O perati on of this eq uipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

A 급기기

(업무용정보통신기기)

이기기는업무용으로전자파적합등록을한기기이오니, 판매자또는사용자는이점을주위하시기바라며, 만약잘못판매또는구입하였을때에는가정용으로교환하시기바랍니다.

4

FCC Class B Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment int o an outlet on a c ircuit differ ent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

CE NOTICE

QNAP NAS comply with different CE compliance classes. Please refer to the Appendix for details.

5

SJ/T 11364-2006

本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。

本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。

部件名称

壳体显示印刷电路板金属螺帽电缆组装风扇组装电力供应组装电池

有毒有害物质或元素

铅

(Pb)

O O O O O O O O

汞

(Hg)

O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O

镉

(Cd)

六价铬

(CR(VI))

多溴联苯

(PBB)

多溴二苯醚

(PBDE)

O O O O O O O

O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。

X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。

6

Symbols in this document

Warning

failure to follow the instructions could result in data damage, disk

This icon indicates the instructions must be strictl y followed. Failure to do so could result in injury to human body or death. This icon indicates the action may lead to disk clear ance or loss OR

Caution

damage, or product damage.

7

Safety Warnings

1. The NAS can operate normally in a temperature range of 0ºC–40ºC (or up to 35ºC

depending on individual product specifications)with relative humidity of 0% –95%. Please make sure the environment is well-ventilated.

2. The power cord and devices connected to the NAS must provide correct supply voltage

(100W, 90–264V).

3. Do not place the NAS in direct sunli ght or near che micals. Ma ke sure the tempe rat ure

and humidity of the environment are in optimized level.

4. Unplug the power cord and all connected cables before cleaning. Wipe the NAS with a

dry towel. Do not use chemical or aerosol to clean the NAS.

5. Do n ot place any objects on the NAS for the server’s normal operation and to avoid

overheat.

6. Use the flat head screws in the product package to lock the hard di sks in the NAS when

installing hard disks for proper operation.

7. Do n ot place th e NAS near any liquid.

8. Do not place the NAS on any uneven surface to avoid falling off and damage.

9. Make sure the voltage is correct in the location where the NAS is installed. Contact the

distributor or the local power supply company for the information.

10. Do not place any object on the power cord.

11. Do not attempt to repair the NAS in any occasions. Improper disassembly of the

product may expose the users to electric shock or other risks. For any enquiries, please contact the distributor.

12. The chassis NAS models should only be installed in the server room and mai ntained by

the authorized server manager or IT administrator. The server room is locked by key or keycard access and only certified staff is allowed to enter the server room.

Warning:

 Danger of explosion if battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

 Do NOT touch the fan inside the system to avoid serious injuries.

10

Chapter 1. CPU and Memory Specifications

Caution: Modifying the hardware, software, or firmware of the QNAP products will

void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to cha nging the hardw are parts, modif ying the default system firmware or installing any unauthorized third party applications on QNAP products.

System TS-112P TS-212P CPU Marvell 1.6GHz Marvell 1.6GHz Memory 512MB DDR2 512MB DDR2 Flash 16MB 16MB

Memory replaceable Number of RAM slots Number of hard drive slots

System TS-128 TS-228

CPU

Memory Flash

Memory replaceable Number of RAM slots Number of hard drive slots

- -

1 2

Dual-core ARM®v7

1.1GHz 1GB DDR3

4GB

-

- -

1 (3.5” HDDs only) 2 (3.5” HDDs only)

Dual-core ARM®v7

1.1GHz 1GB DDR3

4GB

11

System TAS-168 TAS-268

Dual-core Realtek

CPU

Memory Flash

Memory

1.1GHz 2GB DDR3

4GB

-

1.1GHz 2GB DDR3

4GB

-

replaceable Number of RAM

-

slots Number of hard

1 (3.5” HDDs only) 2 (3.5” HDDs only)

drive slots

✔(QNAP remote

IR sensor

control: RM-IR003)

System TS-131 TS-231

CPU

Dual-core Freescale

TM

1.2GHz

Dual-core Freescale

TM

1.2GHz

Memory Flash

Memory

512MB DDR3 512MB DDR3 512MB 512MB

- -

replaceable Number of RAM

- -

slots Number of hard

1 2

drive slots

12

System TS-431 TS-431U

CPU

Memory Flash

Memory

Dual-core Freescale

TM

1.2GHz

512MB DDR3 1GB DDR3 512MB 512MB

- -

Dual-core Freescale

replaceable Number of RAM

- -

slots Number of hard

4 4

drive slots

System TS-231+ TS-431+

Annapurna Labs Alpine AL-212

CPU

Dual-core 1.4GHz Cortex-A15

TM

1.2GHz

Memory Flash

1GB DDR3 1GB DDR3 512MB 512MB

Memory

- -

replaceable Number of RAM

- -

slots Number of hard

2 4

drive slots PCI-E expansion

- -

slot Built-in 10GbE LAN

- -

ports

13

System TS-531P TS-531X TS-831X

core Annapurna

nnapurna

(Expandable RAM, up

core Annapurna

(Expandable RAM, up

CPU

Memory

Flash Memory

replaceable Number of RAM slots Number of hard drive slots PCI-E expansion slot Built-in 10GbE LAN ports

QuadLabs Alpine AL-314

1.4GHz Cortex-A15 2GB/8GB DDR3

to 16GB)

Quad-core A Labs Alpine AL-314

1.4GHz Cortex-A15 2GB/8GB DDR3

to 16GB)

Quad-core A Labs Alpine AL-314

1.4GHz Cortex-A15 8GB/16GB DDR3

to 16GB)

512MB 512MB 512MB ✔ (Compatible with

DDR3 RAM)

✔ (Compatible with DDR3 RAM)

2 (SODIMM) 2 (SODIMM) 2 (SODIMM)

5 5 8

1 1 1

- 2 x SFP+ 2 x SFP+

System TS-1635 HS-210

Quad-

CPU

Labs Alpine AL-514

Marvell 1.6GHz

1.7GHz Cortex-A15 8GB/16GB DDR3

Memory

512MB DDR3

to 16GB)

Flash Memory

replaceable Number of RAM

512MB ✔ (Compatible with

DDR3 RAM)

16MB

-

2 (SODIMM)

slots Number of hard

16 2

drive slots PCI-E expansion

1

slot Built-in 10GbE LAN ports

14

2 x SFP+

(Expandable RAM, up

System TS-451U TS-453U TS-453U-RP

Dual-core

®

Intel

Celeron™

Quad-core

®

Intel

Celeron™

Quad-core

®

Intel

Celeron™

CPU

2.41GHz (up to

2.58GHz) 1GB DDR3L

Memory

to 8GB)

2.0GHz (up to

2.42GHz) 4GB/8GB DDR3L (Expandable RAM, up to 8GB)

2.0GHz (up to

2.42GHz) 4GB/8GB DDR3L

to 8GB)

Flash 512MB (USB DOM) 512MB (USB DOM) 512MB (USB DOM) Memory

replaceable

✔ (Compatible with DDR3L RAM)

Number of RAM

2 (SODIMM) 2 (SODIMM) 2 (SODIMM)

slots Number of hard

4 4 4

drive slots Power supply unit 250W 250W 2 x 250W

System TS-853U TS-853U-RP

Quad-core

®

Intel

Celeron™

Quad-core

®

Intel

Celeron™

CPU

2.0GHz (up to

2.42GHz) 4GB/8GB DDR3L

Memory

to 8GB)

2.0GHz (up to

2.42GHz) 4GB/8GB DDR3L (Expandable RAM, up to 8GB)

Flash 512MB (USB DOM) 512MB (USB DOM) Memory

replaceable

✔ (Compatible with DDR3L RAM)

Number of RAM

2 (SODIMM) 2 (SODIMM)

slots Number of hard

8 8

drive slots Power supply unit 250W 2 x 250W

15

System TS-1253U TS-1253U-RP

(Expandable RAM, up

Quad-core

®

Intel

Celeron™

Quad-core

®

Intel

Celeron™

CPU

2.0GHz (up to

2.42GHz) 4GB/8GB DDR3L

Memory

to 8GB)

2.0GHz (up to

2.42GHz) 4GB/8GB DDR3L (Expandable RAM, up to 8GB)

Flash 512MB (USB DOM) 512MB (USB DOM) Memory

replaceable

✔ (Compatible with DDR3L RAM)

Number of RAM

2 (SODIMM) 2 (SODIMM)

slots Number of hard

12 12

drive slots Power supply unit 250W 2 x 250W

System IS-453S

Quad-core

CPU

Intel® Atom™

1.91GHz IS-453S-2G: 2GB DDR3L

Memory

IS-453S-8G: 8GB DDR3L

Flash 512MB (USB DOM) CPU replaceable -

✔ (Compatible with

Memory

DDR3L-1333/1600S

replaceable

ODIMM RAM)

Number of RAM

2 (SODIMM)

slots Number of hard

4 (2.5" only)

drive slots

16

System TS-251C

(Expandable RAM, up

TS-251/ TS-251-4G

TS-251A-2G / TS-251A-4G

CPU

Memory

Flash Memory

replaceable Number of RAM slots Number of hard drive slots

IR sensor

Dual-core

®

Intel

Celeron™

2.41GHz (up to

2.58GHz)

Dual-core

®

Intel

Celeron™

2.41GHz (up to

2.58GHz)

1GB DDR3L 1GB / 4GB DDR3L

Dual-core

®

Intel

Celeron™

1.6GHz (up to

2.48GHz) 2GB / 4GB DDR3L

(Expandable RAM, up

512MB

to 8GB) 512MB 512MB ✔ (Compatible with

to 8GB)

✔ (Compatible with

DDR3L RAM)

DDR3L-1600 RAM)

- 2(SODIMM) 2(SODIMM)

2 (3.5” HDDs only) 2 2

✔(QNAP remote control: RM-IR002)

System

TS-451 / TS-451-4G

Dual-core

®

Intel

Celeron™

TS-451A-2G / TS-451A-4G

Dual-core

®

Intel

Celeron™

TS-451S

Dual-core

®

Intel

CPU

2.41GHz (up to

2.58GHz)

1GB / 4GB DDR3L

Memory

to 8GB)

1.6GHz (up to

2.48GHz) 2GB / 4GB DDR3L (Expandable RAM, up to 8GB)

2.41GHz (up to

2.58GHz) 1GB DDR3L

to 8GB)

Flash 512MB 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L RAM)

✔ (Compatible with DDR3L-1600 RAM)

✔ (Compatible with DDR3L RAM)

Number of RAM

2 (SODIMM) 2(SODIMM) 2 (SODIMM)

slots Number of hard

4 2 4 (2.5” only)

drive slots

Celeron™

IR sensor

17

✔ (QNAP remote control: RM-IR002)

✔(QNAP remote control: RM-IR002)

✔ (QNAP remote control: RM-IR002)

18

System

(Expandable RAM, up

TS-651 / TS-651-4G

TS-851 / TS-851-4G

Dual-core

®

Intel

Celeron™

Dual-core

®

Intel

CPU

2.41GHz (up to

2.58GHz)

1GB / 4GB DDR3L

Memory

to 8GB)

2.41GHz (up to

2.58GHz) 1GB / 4GB DDR3L (Expandable RAM, up to 8GB)

Flash 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L RAM)

Number of RAM

2 (SODIMM) 2 (SODIMM)

slots Number of hard

6 8

drive slots

✔ (QNAP remote

IR sensor

control: RM-IR002)

Celeron™

HS-251 /

System HS-251+

HS-251-2G

Quad-core

®

Intel

Celeron™

Dual-core

®

Intel

Celeron™

CPU

2.0GHz (up to

2.42GHz)

2.41GHz (up to

2.58GHz)

Memory 2GB DDR3L 1GB / 2GB DDR3L Flash 512MB 512MB CPU replaceable

- -

Memory

- -

replaceable Number of RAM

- -

slots Number of hard

2 2

drive slots

IR sensor

19

✔ (QNAP remote control: RM-IR002)

20

TBS-453A-4G/

(up to

TBS-453A-8G/

TBS-453A-4G-1TB

TBS-453A-8G-1TB

System

/TBS-453A-4G-51 2GB

Quad-core

®

Intel

Celeron™

/TBS-453A-8G-51 2GB

Quad-core

®

Intel

Celeron™

CPU

N3150 1.6GHz

2.08GHz)

N3150 1.6GHz (up to

2.08GHz)

Memory 4GB DDR3L 8GB DDR3L Flash 4GB 4GB CPU replaceable

Memory replaceable

- -

✔ (Compatible with DDR3L RAM)

Number of RAM

2 (SODIMM) 2 (SODIMM)

slots Number of hard

4 4

drive slots

✔ (QNAP remote

IR sensor

control: RM-IR002 & RM-IR003)

✔ (QNAP remote control: RM-IR002 & RM-IR003)

21

System

CPU

TS-251+-2G / TS-251+-8G

®

Quad-core Intel

Celeron™

2.0GHz (up to 2.42GHz)

TS-253 Pro /

TS-253 Pro-8G

Quad-core Intel® Celeron™

2.0GHz (up to 2.42GHz)

2GB / 8GB DDR3L

2GB / 8GB DDR3L (Expandable

Memory

(Expandable RAM, up to 8GB)

RAM, up to 8GB)

Flash 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L-1333/1600 RAM)

Number of

2(SODIMM) 2(SODIMM)

RAM slots Number of hard drive

2 2

slots

✔ (QNAP remote control:

IR sensor

RM-IR002)

System

TS-453Bmini-4G / TS-453Bmini-8G

Quad-core Intel

® Celeron™ J3455

TS-453mini-2G / TS-453mini-8G

Quad-core Intel® Celeron™ J1900

CPU

1.5 GHz (up to 2.3 GHz)

2.0GHz (up to 2.42GHz)

4GB / 8GB DDR3L

2GB / 8GB DDR3L

Memory

(Expandable RAM, up t o 8GB)

(Expandable RAM, up to 8GB)

Flash 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L RAM)

✔ (Compatible with DDR3L-1333/1600 RAM)

Number of

2 (SODIMM) 2 (SODIMM)

RAM slots Number of hard drive

4 4

slots

✔ (QNAP remote control:

IR sensor

RM-IR002)

22

System

(Expandable RAM, up

TS-451+-2G / TS-451+-8G

TS-453 Pro / TS-453 Pro-8G

TS-653 Pro / TS-653 Pro-8G

Quad-core

®

Intel

Celeron™

Quad-core

®

Intel

Celeron™

Quad-core

®

Intel

CPU

2.0GHz (up to

2.42GHz)

2GB / 8GB DDR3L

Memory

to 8GB)

2.0GHz (up to

2.42GHz) 2GB / 8GB DDR3L (Expandable RAM, up to 8GB)

2.0GHz (up to

2.42GHz) 2GB / 8GB DDR3L

to 8GB)

Flash 512MB 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L RAM)

Number of RAM

2 (SODIMM) 2 (SODIMM) 2 (SODIMM)

slots Number of hard

4 4 6

drive slots LCD panel

-

✔ (QNAP remote

✔ ✔ ✔ (QNAP remote

✔ (QNAP remote

IR sensor

control: RM-IR002)

Celeron™

23

System

(Expandable RAM, up

TS-853 Pro / TS-853 Pro-8G

TS-453S Pro (Formerly the SS-453 Pro)

TS-853S Pro(Formerly the SS-853 Pro)

Quad-core

®

Intel

Celeron™

Quad-core

®

Intel

Celeron™

Quad-core

®

Intel

CPU

2.0GHz (up to

2.42GHz)

2GB / 8GB DDR3L

Memory

to 8GB)

2.0GHz (up to

2.42GHz) 4GB DDR3L (Expandable RAM, up to 8GB)

2.0GHz (up to

2.42GHz) 4GB DDR3L

to 8GB)

Flash 512MB 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L RAM)

Number of RAM

2(SODIMM) 2(SODIMM) 2(SODIMM)

slots Number of hard

8 4 (2.5” only) 8 (2.5” only)

drive slots LCD panel ✔

✔ (QNAP remote

-

✔ (QNAP remote

✔ ✔ (QNAP remote

IR sensor

control: RM-IR002)

Celeron™

24

System

(Expandable RAM, up

TS-563-4G / TS-563-8G

TVS-463-4G / TVS-463-8G

TVS-663-4G / TVS-663-8G

Quad-core AMD

CPU

2.0GHz

4/8 GB DDR3L

Memory

to 16GB)

2.4GHz 4/8 GB DDR3L (Expandable RAM, up to 16GB)

2.4GHz 4/8 GB DDR3L

to 16GB)

Flash 512MB 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L-1600 RAM)

Number of RAM

2(SODIMM) 2(SODIMM) 2(SODIMM)

slots Number of hard

5 4 6

drive slots PCI-E expansion

1 1 1

slot HDMI

LCD panel

-

✔ ✔ ✔ ✔

IR sensor

-

✔ (QNAP remote control: RM-IR002)

25

System

TVS-863-4G / TVS-863-8G

TVS-863+-8G / TVS-863+-16G

Quad-core AMD

CPU

Memory

2.4GHz

4/8 GB DDR3L (Expandable RAM, up to 16GB)

2.4GHz 8/16 GB DDR3L (Expandable RAM, up to 16GB)

Flash 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L-1600 RAM)

Number of RAM

2(SODIMM) 2(SODIMM)

slots Number of hard

8 8

drive slots PCI-E expansion

1 (Pre-installed 1-port

1

slot

10GbE NIC)

HDMI ✔ ✔ LCD panel ✔ ✔

IR sensor

✔(QNAP remote control: RM-IR002)

✔ (QNAP remote control: RM-IR002)

26

System

(Expandable RAM, up

TS-253A-4G / TS-253A -8G

TS-453A -4G / TS-453A -8G

TS-653A -4G / TS-653A -8G

Quad-core Intel® Celeron® N3150

CPU

1.6GHz (up to

2.08GHz) 4/8 GB DDR3L

to 8GB)

Memory

1.6GHz (up to

2.08GHz)

4/8 GB DDR3L

to 8GB)

1.6GHz (up to

2.08GHz) 4/8 GB DDR3L (Expandable RAM, up to 8GB)

Flash 512MB 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L-1600 RAM)

Number of RAM

2(SODIMM) 2(SODIMM) 2(SODIMM)

slots Number of hard

2 4 6

drive slots PCI-E expansion

- - -

slot HDMI 2 2 2

LCD panel

-

✔ (QNAP remote

✔ ✔ ✔ (QNAP remote

✔ (QNAP remote

IR sensor

control: RM-IR002)

27

System

(Expandable RAM, up

TS-853A -4G / TS-853A -8G

Quad-core Intel®

CPU

Celeron® N3150

1.6GHz (up to

2.08GHz)

4/8 GB DDR3L

Memory

to 8GB)

Flash 512MB Memory

replaceable

✔ (Compatible with DDR3L-1600 RAM)

Number of RAM

2(SODIMM)

slots Number of hard

8

drive slots PCI-E expansion

-

slot HDMI 2

LCD panel

IR sensor

✔ ✔ (QNAP remote

control: RM-IR002)

28

System

8GB DDR4 (Expandable RAM, up

TVS-882S-i5-8G TVS-882S-i7-16G

CPU

Memory

Flash

Memory replaceable

Number of RAM slots

Number of drive slots

Quad-core Intel® Core

1.9GHz

to 32GB)

✔ (Compatible with DDR4 RAM)

8 x 2.5” SATA 6Gb/s

TM

i5

16GB DDR4 (Expandable RAM,

512MB

2(SODIMM)

Quad-core Intel® Core

2.6GHz

up to 32GB)

TM

i7

PCI-E expansion slot

HDMI

LCD panel

IR sensor

1 x PCIe Gen3 (x8) + 1 x PCIe Gen3 (x4)

1

✔

✔ (QNAP remote control: RM-IR002)

29

System

TVS-882ST2-i5-8G TVS-882ST2-i7-16G

CPU

Memory

Flash

Memory replaceable

Number of RAM slots

Number of drive slots

Quad-core Intel® Core

TM

i5

1.9GHz

8GB DDR4 (Expandable RAM,

up to 32GB)

512MB

✔ (Compatible with DDR4 RAM)

2(SODIMM)

8 x 2.5” SATA 6Gb/s

Quad-core Intel® Core

2.6GHz

16GB DDR4 (Expandable

RAM, up to 32GB)

TM

i7

PCI-E expansion slot

HDMI

LCD panel

IR sensor

Thunderbolt

10GbE LAN

1 x PCIe Gen3 (x8) + 1 x PCIe Gen3 (x4)

Note: These two expansion slots are occupied by a Thunderbolt™ 2 and a

USB 3.1 expansion card..

1

✔

✔ (QNAP remote control: RM-IR002)

2 x Thunderbolt™ 2 ports

2 x 10GbE SFP+ LAN ports

30

(Expandable RAM, up

System TS-463U TS-463U-RP TS-863U

Quad-core AMD

CPU

2.0GHz

4 GB DDR3L

Memory

to 16GB)

2.0GHz 4 GB DDR3L (Expandable RAM, up to 16GB)

2.0GHz 4 GB DDR3L

to 16GB)

Flash 512MB 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L-1600 RAM)

Number of RAM

2(SODIMM) 2(SODIMM) 2(SODIMM)

slots Number of hard

4 4 8

drive slots PCI-E expansion slot

HDMI LCD panel

1 (Pre-installed LAN-10G1SR-D NIC)

- - -

-

- -

1 (Pre-installed LAN-10G1SR-U NIC)

31

System TS-863U-RP TS-1263U TS-1263U-RP

(Expandable RAM, up

Quad-core AMD

CPU

2.0GHz

4 GB DDR3L

Memory

to 16GB)

2.0GHz 4 GB DDR3L (Expandable RAM, up to 16GB)

2.0GHz 4 GB DDR3L

to 16GB)

Flash 512MB 512MB 512MB Memory

replaceable

✔ (Compatible with DDR3L-1600 RAM)

Number of RAM

2(SODIMM) 2(SODIMM) 2(SODIMM)

slots Number of hard

8 12 12

drive slots PCI-E expansion slot

HDMI LCD panel

1 (Pre-installed LAN-10G1SR-U NIC)

- - -

-

- -

1 (Pre-installed LAN-10G1SR-U NIC)

32

System

CPU

Memory

Flash

Memory replaceable

Number of RAM slots

TVS-473 TVS-673 TVS-873

AMD R-Series RX-421BD 2.1 GHz APU, Turbo Core up to 3.4 GHz

8GB DDR4

(Expandable RAM, up

to 64GB)

16GB DDR4

(Expandable RAM, up

to 64GB)

64GB DDR4

(Expandable RAM, up

to 64GB)

512MB

✔ (Compatible with DDR4 RAM)

4 (SODIMM)

Number of drive slots

PCI-E expansion slot

HDMI

LCD panel

IR sensor

USB 3.1

4 x 3.5”/2.5” SATA

6Gb/s

6 x 3.5”/2.5” SATA

6Gb/s

8 x 3.5”/2.5” SATA

6Gb/s /s

2 x PCIe Gen3 (x4)

*One slot is pre-installed with a dual-port USB 3.1 PCIe card.

2

✔

✔ (QNAP remote control: RM-IR004)

2 x USB 3.1 Gen 2 Ports

33

Chapter 2. Power Button and Reset Button Behavior

 Power button: Press to turn on or turn off.

System

All models

 Reset button: Press to reset the system settings.

System

All models 3 sec 10 sec

Basic system reset (3 sec)

Press the reset button for 3 seconds, a beep sound will be heard. The following settings are reset to default:

 System administration password: admin  TCP/IP configuration: Obtain IP address settings automatically via DHCP  TCP/IP configuration: Disable Jumbo Frame

Power button (Turn on)

Press once 1.5 sec

Basic system reset (1 beep)

Power button (Hardware turn off)

Advanced system reset (2 beeps)

Power button (Force turn off)

5 sec

 TCP/IP configuration: If port trunking is enabled (dual LAN models only), the port

trunking mode will be res e t to “Active Backup (Failover)”.

 System Port: 8080 (system service port)  Security Level: Low (Allow all co nnections)  LCD panel password: (blank)*  VLAN will be disabled

*This feature is only provid e d by the NAS models with LCD panels. Please visit

http://www.qnap.comfor details.

Advanced system reset (10 sec)

Press and hold the reset button for 10 seconds. You will hear two beeps; one at the three second mark and another at the ten second marks. The NAS will reboot and reset the system settings back to default. Settings such as users, user groups, and the network share folders previously created will be cleared. Default network shares will be restored (not applicable to 1-bay NAS models). To retrieve the old data after the advanced system reset, recreate the same network share folders on the NAS and the data will be accessible again.

34

Chapter 3. USB One Touch Copy

System

Number of seconds (press the one touch copy button to trigger data copy)

All NAS models 0.5 sec

Data Copy by the Front USB Port

The NAS supports instant data copy to or from a USB device using the front one touch copy button. To use this function, follow the steps below:

1. Make sure at least one hard drive is installed and configured on the NAS.

2. Configure the behavior of the one touch copy button on “Backup Station/ Hybrid Backup Sync” > “External Backup” > “USB One Touch Copy”.

3. Connect the USB storage device to the front USB port on the NAS.

4. Press the one touch copy button. The US B L E D wil l fl ash. The data w ill be ba ck ed up .

Note:

 This feature adopts incremental backup. Afte r the first time data back up, the NAS only

copies the changed files since the last backup.

 This feature is only available on certain NAS models. Please refer to the product

specification table for details at www.qnap.com.

35

Chapter 4. LED and Alarm Buzzer Specifications

Flashes green

seconds

The LED indicators of the NAS indicate the system status and i nformation. When the NAS is turned on, check the following items to make sure the system status is normal. Note that the following LED infor mation is applicable only when users have properly installed the hard drive, and connected the NAS to the network and the power supply.

LED Color LED Status Description

1. T he hard drive on the NAS is being formatted.

System

Status

Flashes green

and red

alternately

every 0.5 sec

Red

Red/

Green

2. The NAS is being initialized.

3. The system firmware is being updated.

4. RAID rebuilding is in process.

5. Online RAID Capacity Expansion is in process.

6. Online RAID Level Migration is in process.

1. T he hard drive is invalid.

2. T he disk volume has reached its full capacity.

3. The disk volume is going to be fu ll.

4. The system fan is out of function.

5. An error occurs when accessing (read/write) the disk data.

6. A bad sector is detected on the hard drive.

7. The NAS is in degraded read-only mode (2 member drives fail in a RAID 5 or RAID 6 configuration, the disk data can still be read).

8. Hardware self-test error.

1

for details at www.qnap.com.

36

Flashes red

every 0.5 sec

Flashes green

every 0.5 sec

every 2

The NAS is in degraded mode (one member drive fails in RAID 1, RAID 5 or RAID 6 configuration).

1. The NAS is starting up.

2. The NAS is not configured.

3. A hard disk drive is not formatted.

The NAS is in S3 sleep mode1.

Green The NAS is ready.

Off

This feature is only available on certain NAS models. Please refer to the product specification table

All the hard disk drives on the NAS are in standby mode.

LED Color LED Status Description

The disk data is being accessed from the the process.

NAS has finished c opying the data to

LAN Orange

10GbE2 Green

HDD

Red/

Green

USB Blue

Orange

Flashes

orange

Green

network and a read/write error occurs during

The NAS is being accessed from the network.

The 10GbE network expansion card is installed.

Off No 10GbE network expansion card is installed.

Flashes red

The disk data is being accessed and a read/write error occurs during the process.

Red A hard disk drive read/write error occurs.

Flashes green The disk data is being accessed.

Green The hard disk drive can be accessed.

1. A USB device (connected to the front USB port) is being detected.

2. A USB device (connected to the front USB

Flashes blue

every 0.5 sec

port) is being removed from the NAS.

3. The USB device (connected to the front USB port of the NAS) is being accessed.

4. Th e data is being copied to or from the external USB or eSATA device.

Blue

A front USB device is detected (after the device is mounted).

1. No US B d evice is detected.

Off

2. The or from the USB device connected to the front USB port.

Flashes The eSATA device is being accessed.

eSATA3 Orange

Off No eSATA device can be detected.

2

The 10 GbE network expansion function is only supported certain NAS models. Please refer to the

product specification table for details at www.qnap.com.

3

This feature is only available on certain NAS models. Please refer to the product specification table

for details at www.qnap.com.

37

Beep alarm (for all NAS models)

1. The NAS is starting up.

updated.

The beep alarm can be disabled in “System Administration” > “Hardware Settings”.

Beep sound Number of Times Description

2. The NAS is being shut down

(software shutdown).

Short beep (0.5 sec) 1

3. The user presses the reset button to

reset the NAS.

4. The system firmware has been

The user tries to copy the NA S data to the

Short beep (0.5 sec) 3

external storage device from the front USB port, but the data cannot be copied.

Long beep (1.5 sec) 3, every 5 min The system fan is out of function.

1. T he disk volume is going to be full.

2. T he disk volume has reached its full

capacity.

2

3. The hard drives on the NAS are in

degraded mode.

4. The user starts the hard drive

Long beep (1.5 sec)

rebuilding process.

5. A hard drive is plugged in or out.

1

1. The NAS is turned off by force

shutdown (hardware shutdown).

2. The NAS has been turned on

successfully and is ready.

38

Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module

Installation)

Warning:

 The following instructions should only be performed by an authorized and trained

technician.

 Strictly adhere to the instructions to install a RAM module on the NAS. F ailure to do so

could result in injury to human body or death.

 Before starting, please ensure that you turn off the NAS, disconnect the power

adaptor, network cable(s), and also remove any other device/cable that is attached to the NAS.

 Please ensure that you wear an antistatic wrist strap during the entire process to

prevent electrostatic discharge. The crocodile clip should be connected to the ground.

 When installing more than one memory module, it is recommended to use the same

size and ideally the same type/model in every slot.

QNAP provides different RAM modules (optional purchase) through its resellers for users to upgrade the NAS memory. Use of non-QNAP RAM modules may cause system instability. Follow the below steps to install an extra memory module on the NAS to upgrade the memory.

Follow the steps below to install a R AM module on the NAS.

5.1 TS-453Bmini, TS-453mini (4-bay)

1. Use a flathead screwdriver to loosen the screw on the memory module compartment at the bottom of the NAS and lift the compartment cover away.

39

2. T o remove installed memory modules, pull the retention clips on each side so that the module tilts up for easy removal.

Note: Always ensure that a memory module is installed in the Primary (red) slot. If not, then the system will fail to start. The maximum supported memory is 8GB

combined.

3. Slide the memory module to the slot at a 45-degree angle (approximately) and press the memory module down until it clips into place. Ensure th e memory module sits

40

properly with the clips in place.

4. Close the NAS cover and fasten the screw. Reconnect the power and network cables to the NAS.

5.2 TBS-453A

1. Remove the rubber feet and loosen the four hand screws on the bottom of the NAS.

Then lift the compartment cover away.

2. To remove installed memory modules, pull the retention clips on each side so that the

module tilts up for easy removal.

41

Note: Always ensure that a memory module is installed in the Primary (red) slot. If not, then the system will fail to start. The maximum supported memory is 8GB

combined.

3. Slide the memory module to the slot at a 45-degree angle (approximately) and press

the memory module down unt il it clips into place. Ensure the memory modu le sit s properly with the clips in place.

4. Close the NAS cover, fasten the four hand screws, and replace the rubber feet.

Reconnect the power and network cables to the NAS.

42

5.3 TS-451S, TS-531P, TS-531X, TS-651, TS-831X, TS-851, TS-x53/x53S Pro,

TS-563, TVS-882S, TVS-882ST, TVS-x63, TS-x53Aseries (2/4/6/8-bay)

1. Loosen the three screws on the rear of the NAS.

2. Remove the case cover of the NAS gently.

3. Loc a te the memory slot. Make sure the slot is empty.

Note: For TS-x53/x53S Pro, TS-451S, TS-531P, TS-651, TS-851 and TS-x53A models, always ensure that a memory module is installed in the Primary slot (red). If not, then the system will fail to start. The maximum supported memory is

8GB combined.

4. Grasp the edge of the memory module. Align the notch on the gold edge of the module

43

with the notch in the memory slot. Slide the memory module to the slot at a 45-degree angle (approximately).

5. Gently press the memory mod ule into the slot until it is seated fully.

6. Rotate the memory module towards the motherboard until the securing clips clicks into

place.

7. Close the case cover and fasten the screws. Connect the power adaptor and cables

back to the NAS.

8. To check that the memory module is recognized by the NAS, power up the NAS and

login the web interface as an administrator. Go to “System Status”>“System Information” and check the total memory in “Hardware Information”.

5.4 TS-1635

1. Loosen the screws o n the back of the NAS that are connecting the case cover to the case.

44

2. Gently remove case cover from case.

3. T o remove i nstalled memory modules, gently pull the retention clips outwards on each side so that the module tilts up at a 45-degree angle for easy removal. Remove module.

45

4. Hold the memory module by grasping its edges. Align the notch on the RAM module with the ridge in the memory socket. Slide the memory module into the socket at a 45-degree angle. Ensure that the module is firmly inserted into slot.

Note: Memory module must be installed in the primary slot (red outline in photo). System will fail to start if primary slot is empty. The maximum supported memory per

slot is 8GB.

46

5. Gently push the memory module towards the motherboard until the retention clips lock the memory module in place.

6. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. Power on NAS.

7. To verify that the memory module has been installed correctly and is being

recognized by the operating system, log into QTS as administrator.

o For QTS 4.3.0 and above: Go to “Control Panel” > “System”> “System

Status”>“Hardware Information” and check for Total memory.

o For QTS 4.2.x and below: Go to “Control Panel” > “System Settings”> “System

Status”>“Hardware Information” and check for Total memory.

47

5.5 TVS-473, TVS-673, TV S-873

1. Loosen the screws on the back of the NAS that are connec ting the case cover to the

case.

2. Gently remove case cover from case.

48

3. T o remove i nstalled memory modules, gently pull the retention clips outwards on each side so that the module tilts up at a 30-degree angle for easy removal. Remove module.

4. Hold the memory module by grasping its edges. Align the notch on the RAM module with the ridge in the memory socket. Slide the memory module into the socket at a 30-degree angle. Ensure that the module i s firmly inserted i nto the socket and that the retention clamps are secure.

Note: The maximum supported memory is 64GB. For one SODIMM module, insert memory into slot A2 or B2. For two SODIMM modules using dual channel, insert memory into A1 and A2, B1 and B2, or A2 and B2. For three SODIMM modules, insert memory into A1 and A2 and B2 or B1 and B2 and A2.

49

5. Gently push the memory module towards the motherboard until the retention clips lock the memory module in place.

6. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. Power on NAS.

7. To verify that the memory module has been installed correctly and is being

recognized by the operating system, log into QTS as administrator and go to “Control Panel” > “System” > “System Status” > “Hardware Information” and check for Total memory.

5.6 TS-431U, TS-451U, TS-x53U, TS-x63Useries (4/8/12-bay)

1. Open the NAS. a. TS-431U, TS-451U, TS-453U, TS-463U series: Loosen all the screws on t he top of

the NAS.

50

b. TS-853U, TS-863U, TS-1253U, TS-1263U series: Loosen the two screws on the

rear of the NAS.

2. Open the NAS. Pull the retention clips on each side so that the module tilts up for easy

removal. Remove installed memory modules.

51

3. Slide the memory module to th e slot at a 45-degree angle (approximately).

4. Press the memory module down . Make sure the memory module sits in properly with

the clips in place.

Note: For TS-x53U & TS-451U models, always ensure that a memory module is installed in the primary slot (red box in the below figure,) or the system will fail to start. The maximum supported memory is 8GB combined.

5. Close the NAS cover and fasten the screws. Connect the power adaptor and cables back

to the NAS.

5.7 TS-251+, TS-251, TS-451+, TS-451, TS-251A, TS-451A

1. Remove the screws on the rear (top and bottom) of the NAS. If you have a 2-bay NAS,

52

it will have two screws. A 4-bay NAS will have four.

2. Gently remove the case cover of the NAS by sliding it apart (see the unders ide of the

NAS for visual indicators of the NAS case being locked/unlocked)

3. Remove the four inner screws (two on each side) of the hard drive cage.

4. If it is a 4-bay NAS, you will also need to remove two screws on the top of the hard drive

cage.

53

5. Gently remove the hard drive cage from the NAS by lifting it out of its slot.

6. Always ensure that a memory module is installed in the Primary slot (red). If

not, then the system will fail to start. When installing two memory modules, please ensure that they are the same size and ideally use the same type of RAM for both memory slots. The maximum supported memory is 8GB combined.

TS-251/TS-451 TS-251A/TS-451A

54

7. Reattach the hard drive cage to the NAS. Please ensure that it correctly plugs into the

slot.

8. Secure the hard drive cage by fastening the four inner screws (for the 4-bay NAS,

please fasten the two additional top screws.) Then reattach the case cover of the NAS by gently sliding it back together.

9. Fasten the two/four screws onto the rear of the NAS.

10. Reinsert your hard drives to the NAS.

11. Connect the power adaptor and cables back to the NAS.

12. To check that the memory module is recognized by the NAS, power up the NAS and

login the web interface as an administrator. Go to “System Status”>“System Information” and check the total memory in “Hardware Information”.

5.8 IS-453S

1. Loosen the four screws on the bottom and the two screws on the rear panel of the NAS

with a Phillips screwdriver and lift the bottom off.

55

2. P ull the retention clips on each side so that the module t ilts up for easy removal.

Remove installed memory modules.

Note: Always ensure that a me mory module is installed in the primary slot that is on the top (marked with “DIMM1”.) If not, then the system will fail to start. The

maximum supported memory is 8GB combined.

3. Slide the memory module to the slot at a 45-degree angle (approximately) and press

the memory module down until it clips into place. Ensure the memory module sits

56

properly with the clips in place.

4. Close the NAS bottom cover and fasten the screws (refer to Step 1 for screw positions.)

Reconnect the power and network cables to the NAS.

57

Chapter 6. Network Expansion Card Installation

Warning:

 The following instructions should only be performed by an authorized and trained

technician.

 Strictly adhere to the instructions to install a network expansion card on the NAS.

Failure to do so could result in injury to human body or death.

Some NAS models provide expansion slots for network expansion. Insert an extra network expansion card (optional purchase) to the motherboard of the NAS to increase the network bandwidth. Please refer to the compatibility list at:

http://qnap.com/compatibility

Note: Wake-on-LAN (WoL) is not supported by network expansion cards.

6.1 TVS-463, TS-531P, TS-531X, TVS-663, TS-831X, TVS-863, TS-863+,

TS-563, TS-879 Pro, TS-1079 Pro, TS-463U, TS-463U-RP

Please refer the compatibility table below and replace a proper bracket for the network expansion card.

Bracket A Bracket B Bracket C

58

OneConnect 10GbE Net work Adapter s, SFP+ Di rect

Network Expansion Card Compatibility Bracket A (X520-T2) Intel® Ethernet Server Adapter X520-T2(E10G42B) Bracket B (X520-SR2/X520-DA2)

1. Intel® Ethernet Server Adapter X520-SR2(E10G42BFSR)

2. Intel

®

Ethernet Server Adapter X520-DA2(E10G42BTDA)

Bracket C (Emulex) 1. Emulex

attach copper (OCe11102-NX, OCe14102-NX)

2. Emulex OneConnect 10GbE Network Adapters, Short reach optical (OCe11102-NM)

3. Emulex attach copper (OCe11102-IX)

4. Emulex OneConnect 10GbE Network Adapters, Short reach optical (OCe11102-IM)

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.

2. Before installing the network ex pansion card, put o n an antistatic wri st strap to pr event electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the screws on the rear of the NAS.

4. Remove the case cover of the NAS gently.

59

For TVS-463 only: Unscrew and remove the power supply unit.

5. Loosen the screws and remove the expansion slot cover.

60

6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the card with the notch i n the PCIe sl ot. Insert t he network e xpansion car d to the PCI e slot until it cannot go any further.

7. Fasten the screws.

61

8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS.

9. T o chec k th at the ne t wo rk e xpans io n is re cogni z ed by the NA S, power up the NAS and login the web interface as an administrator. Go to “System Administration”>“Network”>“TCP/IP” and check the total number of network interfaces.

6.2 TS-1635

The TS-1635 provides a PCIe 2.0x2 expansion slot so that users may choose to install a network expansion card for added network performance.

To do so, follow the below steps:

1. Tur n off the NAS. Disconnect power cord(s), network cable(s), and any other cables attached to the device.

2. Before opening the NAS, wear an antistatic wrist strap and connect the crocodile clamp to ground to prevent electrostatic discharge from damaging equipment.

3. Loosen the screws on the back of the NAS that are connec ting the case cover to the case.

62

4. Gently remove case cover from case.

5. Loosen the screw of the top full-sized PCIe bracket. Remove bracket.

63

6. Hold the network card by grasping the edges. Align the no tch o n the n etwo rk c ard to the break in the PCIe slot. Fully insert the network expansion card to the expansion slot.

64

7. Fasten screw to lock in card.

8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS.

9. To verify that the network expansion card has been installed correctly and is being

65

recognized by the operating system, log into QTS as administrator and go to “Control Panel” > “System Settings” > “System Status” > “Network Status” and check for total number of network interfaces.

6.3 TVS-473, TVS-673, TV S-873

Note:

1. TVS-473 uses low-profile PCIe bracket.

3. TVS-673 and TVS-873 use full height PCIe bracket.

1. Tur n off the NAS. Disconnect power cord(s), network cable(s), and any other cables attached to the device.

2. Before opening the NAS, wear an antistatic wrist strap and connect the crocodile clamp to ground to prevent electrostatic discharge from damaging equipment.

3. Before opening the NAS, wear an antistatic wrist strap and connect the crocodile clamp to ground to prevent electrostatic discharge from damaging equipment.

4. Loosen and remove the screws on the back of the NAS that are connecti ng the case cover to the case.

66

5. Gently remove case cover from case.

6. Loosen and remove the 3 screws on the back of the PSU.

67

7. Loosen and remove the remaining 2 screws connect in g the PSU to the case.

8. Position the PSU so that a screw driver can access the screw of the PCIe bracket.

9. Loosen and remove the screw of the PCIe bracket. Remove bracket.

68

10. Hold the network expansion card by grasping the edges. Align the notch on the network expansion card to the break in the PCIe slot. Fully insert the network expansion card to the expansion slot.

11. Fasten screw to lock in card.

12. Place PSU back to its original position and fasten the 5 screws that were removed in steps 6 and 7.

13. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS.

14. T o verify that the network expansion card has been installed correctly and is being recognized by the operating system, log into QTS as administrator and go to “Control Panel” > “System Settings” > “System Status” > “Network Status” and check for the total number of network interfaces.

6.4 TS-463U, TS-463U-RP, TVS-471U

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.

2. Before installin g t he network expansion card, put on an antistatic wrist strap to

69

prevent electrostatic discharge. The crocodile clip should be connected to the gro und.

3. Loosen all the screws on the top of the NAS as shown in the illustration.

4. Remove the top cover in both hands.

5. Loosen the screws as shown in the illustration.

6. Grasp the metal edge of the riser card module. Remove the module gently.

70

7. Remove the network expansion card/bracket.

a. For TS-463U and TS-463U-RP, loosen the screw and remove the network

expansion card.

b. For TVS-471U, loose the screw and remove the bracket

8. Insert the new network expansion card to the riser card module until it cannot go any further. Then fasten the screw.

71

9. Align the notch on the gold edge of the riser card with the notch in the PCIe slot. Insert the riser card module to the PCIe slot until it cannot go any further.

10. Fasten the screws. Close the case cover and fasten the screws.

72

11. Connect the power adaptor and cables to the NAS.

12. T o check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator . Go to “System Administration” > “Network” > “TCP/IP” and check the total number of network interfaces.

6.5 TS-863U, TS-863U-RP, TS-1263U, TS-1263U-RP

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.

2. Before installin g t he network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the two screws on the rear of the NAS.

4. Hold the notch at the edge of the top cover. Remove the top cover in both hands.

5. Loosen the screw and remove the expansion slot cover.

73

6. Grasp the edge of the expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further.

7. Fasten the screws.

74

8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS.

9. To check that the network expansion is recognized by the NAS , power up the NAS and login the web interface as an administrator . Go to “S ystem Administration” > “ Network” > “TCP/IP” and check the total number of network interfaces.

75

Chapter 7. Install and Hot-swap Hard Drives

Caution:

 Before starting, please ensure that you turn off the NAS, disconnect the power

adaptor, network cable(s), and also remove any other device/cable that is attached to the NAS.

 Please ensure that you wear an antistatic wrist strap during the entire process to

prevent electrostatic discharge. The crocodile cl ip should be connected to the gro und.

7.1 Install Hard Drives

Follow the below steps to install h ard drives on the NAS.

7.1.1. TS-x51, TS-x51A, TVS-x63, TS-563, TS-x53 Pro, TS-651, TS-831X,

TS-851, TS-531X, TS-531P, TS-x53A

1. Lift the h ard drive lever and pull the tray out.

2. Install the HDDs

76

a. For 3.5” HDDs, secure the four screws in the back of the hard drive tray.

b. For 2.5” HDDs, follow the signs which are marked on the tray then secure the

three screws in the back of the hard drive tray

3. Insert the hard drive trays into the NA S all the way to the rear and push the lever back

until you hear a click.

77

7.1.2. TS-1635

1. Remove hard drive tray from NAS:

i. Push the blue lock switch on the tray down to the unlock position.

ii. Push the button below the blue switch to release the lever.

iii. Pull out tray using lever.

2. Install HDD/SDD onto tray.

a. 3.5” HDD:

i. Remove the fastening panels from the sides of the drive tray.

78

ii. Place hard drive onto tray so that the side holes of the tray are aligned with the side

holes of the harddrive.

iii. Reinsert fastening panels to lock drive to tray.

b. 2.5” HDD/SSD:

i. Remove the fastening panels from the sides of the drive tray.

ii. Place hard drive onto tray so that the bottom holes of the tray are aligned with the

bottom holes of the harddrive.

iii. Reinsert fastening panels to lock drive to tray.

79

3. Load tray back into drive bay.

i. Insert the drive tray into the NAS.Verify that the tray is correctly oriented (top of HDD

facing right) and fully pushed in.

ii. Close the latch, and lock the switch.

7.1.3. TS-453Bmini, TS-453Mini

1. Remove the case cover. Open and remove the hard drive tray.

80

2. Install the HDD:

a. For 3.5” HDDs, remove both brackets (pinch the end marked “pull” to pull and

separate the bracket) from the tray. Place the hard drive on the tray and clip-in both brackets.

81

b. For 2.5” HDDs/SSDs, only re mov e the br ac ket next to t he 2.5 ” screw holes (the y

are marked on the bottom of the tra y.) Secure the three scre ws in the back of the hard drive tray.

3. Insert the hard drive tray into the Turbo NAS all the way to the bottom and close the

case cover.

82

7.1.4. TVS-473, TVS-673, TVS-873

1. Remove hard drive tray from NAS:

i. Push the lock switch on the tray down to the unlock position.

83

ii. Push the button below the blue switch to release the lever.

iii. Pull out tray using lever.

2. Install HDD/SDD onto tray.

a. 3.5” HDD:

i. Remove the fastening panels from the sides of the drive tray.

ii. Place hard drive onto tray so that the bottom holes of the tray are aligned with

the bottom holes of the harddrive.

iii. Reinsert fastening panels to lock drive to tray.

84

b. 2.5” HDD/SSD:

i. Insert 2.5” drive onto tray so that H DD /SSD connector is perfectl y aligned with the

opening at end of the tra y.

ii. Secure the three screws in the back of the hard drive tray.

85

3. Load tray back into drive bay.

i. Insert the drive tray into the NAS. Verify that the tray is correctly oriented (top of

HDD facing right) and fully pushed in.

ii. Close the latch, and lock the switch.

7.1.5. TS-112P, TS-212P and TS-251C

1. Loosen the screws on the rear (top and bottom) of the NAS. Remove the case cover of

the NAS by sliding it apart (see the underside of the NAS for visual indica tors of the NAS case being locked/unlocked.)

86

2. Install the hard drives:

a. For TS-112P:Place the hard drive in the hard drive cradle and slide it forward to

lock it into the connector. Secure the screws on the slides of the hard drive.

b. For TS-212P and TS-251C: Place the first hard drive in the hard drive cradle and

slide it forward to look it into the connector. Place the second hard drive on top of the first hard drive and secure the screws on the slides of both hard drives. Connect the SATA cable and power ca ble to the connectors as shown in the picture.

87

3. After installing the hard driv es, cover the NAS wit h the case cover and fasten the round

head screws. Then, place the NAS vertically on the stands.

7.1.6. TAS-168, TAS-268, TS-128, TS-228

1. Remove the hand screw and the top cover.

88

2. Put the hard drive in the hard drive cradle and slide it forwards to lock it into the SATA

connector . Cli p in both brackets, slide the bracket i nto the hole in point 2 before pressing the bracket towards the HDD (for the TAS-268, repeat th e s ame s tep for the second drive.)

3. Align point a on the case cover wit h point b o n the front o f the NA S (see figure be low).

Push forward the case cover (step 2) and fasten the toolless screw to secure the case cover.

89

90

7.1.7. IS-453S

1. Remove all four screws from the front panel.

2. Remove the drive tray.

3. Attach the drive to the tray and secure the four screws in the back of the drive tray.

91

4. Insert th e dr ive tray into the NAS all the way to the end.

5. Repeat Step 2 to 4 to install the remaining drives. Please follow t he HDD Sequence

shown in Step 2 to do so.

92

6. Close the front panel and fasten the screws.

93

7.2 Hard-swap Hard Drives

QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard disk drives from major hard disk brands. For the updated hard drive compatibility list, please visit

http://www.qnap.com.

Caution:

 QNAP disclaims any responsibility for product damage/malfunction or data

loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.

 Note that if a hard drive (new or used) which has never been installed on the NAS

before it is installed, the hard drive will be formatted and partitioned automatically and all the disk data will be cleared.

System Support

s

3.5-inch SATA Hard

Support s

2.5-inch SATA Hard

Suppor ts 2.5” SATA SSD

Supports M.2 SATA SSD

Supports Hot-swappin g Hard Drives (RAID 1 or

TS-112P, TS-212P, TS-251C TAS-168, TAS-268, TS-128, TS-228 TVS-473, TVS-673, TVS-873 TS-131 HS-210, HS-251, HS-251+, TS-231, TS-231+, TS-251, TS-251+, TS-251A, TS-431, TS-431+, TS-431U, TS-531P, TS-451, TS-451+, TS-451A, TS-651,

Drives

✔

Drives

✔ ✔ ✔

✔ ✔ ✔ ✔ ✔ ✔

✔ (2280 &

2260)

above only)

✔

TS-851, TS-253 Pro, TS-453 Pro, TS-563,

94

System Support

Support

Suppor

Supports

TS-653 Pro, TS-853 Pro, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP, TS-EC1679U-RP, TS-451U, TS-453U, TS-453U-RP, TS-853U, TS-853U-RP,

s

3.5-inch SATA Hard Drives

s

2.5-inch SATA Hard Drives

ts 2.5” SATA SSD

M.2 SATA SSD

Hot-swappin g Hard Drives (RAID 1 or above only)

TS-1253U, TS-1253U-RP, TS-870U-RP, TS-1270U-RP, TS-470/470 Pro, TS-670/670 Pro, TS-870/870 Pro, TVS-463, TVS-663, TS-531X, TS-831X, TVS-863, TVS-863+, TS-453mini, TS-453Bmini, TS-463U, TS-463U-RP, TS-863U, TS-863U-RP, TS-1263U, TS-1263U-RP, TS-531P, TS-253A, TS-453A, TS-653A, TS-853A, TS-1635, TS-451S, TS-453S

✔ ✔

95

✔

System Support

Support

Suppor

Supports

s

3.5-inch SATA Hard Drives

s

2.5-inch SATA Hard Drives

ts 2.5” SATA SSD

M.2 SATA SSD

Hot-swappin g Hard Drives (RAID 1 or above only)

Pro, TS-853S Pro, IS-453S, TVS-882S, TVS-882ST TVS-473, TVS-673,

✔ ✔ ✔ TVS-873 TBS-453A

✔ (2280,

2260)

✔ (2280,

✔

2260, 2242)

The NAS supports hot-swappi ng t h e har d dr i v es when 1 member drive crashes in RAID 1, 1–2 member drives crash in RAI D 5 or RAID 6. Follow the steps below to hot-swap the hard drive when a member drive fails in a RAID configuration.

1. Login the NAS and check the disk volume configuration in “Volume Management”.

2. The volume status should be “in degraded mode”.

3. Prepare a new hard drive to replace the failed one. The capacity of the new hard drive

should be the same as or larger than the failed hard drive.

4. Unplug the failed drive from the NAS. Wait for about 20 seconds or until the server

beeps twice.

5. Remove the failed drive from the d rive tray.

6. Install the new hard drive on the drive tray. Insert it to the NAS.

7. The server should beep 1.5 seconds twice.

8. Check the volume status on the web administration page. The volume should be

rebuilding.

Warning: Users are strongly recommended to turn OFF the server before replacing

96

the hard drive to reduce the risk of electric shock.

Chapter 8. Install M.2 SSDs

8.1 M.2 SSD Heat Sink Installation

NAS models that support M.2 SSDs are packaged with M.2 SSD heat sinks. For reliable operation, it is recommended that you install the hea t sinks onto the SSD controller.

To insta ll heat sink:

1. Locate the SSD controller on the M.2 SSD. Location of S SD controller varies by model.

Refer to SSD manufacturer for details.

2. Remove any existing stickers or labels on the controller.

3. Remove the release liner from bottom of the heat sink.

4. Stick heat sink onto the controller. No thermal paste required.

8.2 M.2 SSD Installation

Follow the below steps to install M. 2 SSD on the NAS.

8.2.1 TBS-453A

1. The system has four M.2 SSD slots that are located on the bottom of the system. The

storage capacity of the system can be upgrade d by adding M .2 SSD modules to vacant M.2 SSD slots or by upgrading existing M.2 SSD modules. The following procedure demonstrates how to add/replace M.2 SSD m odules. To remove the bottom cover, first remove the rubbe r fee t. Ne xt, unscr ew the four scr ews i nsta lle d on the four corne rs of

97

the bottom cover by turning them counterclockwise.

2. TBS-453A supports 3 different sizes of M.2 SSD (2242, 2260, and 2280). Move and

fasten the riser screw to the appropriate location according your M.2 SSD size. Then insert the M.2 SSD to the slot and secure it in place with the supplied screws.

3. Secure the bottom cover back to the system by installing the screws of four corners

(clockwise). Then put the rubber feet back as well.

98

8.2.2 TVS-473, TVS-673, TVS-873

1. Turn off the NAS. Disconnect power cord(s), network cable(s), and any other cables

attached to the device.

2. Before opening the NAS, wear an antistatic wrist strap and connect the crocodile clamp to ground to prevent electrostatic discharge from damaging equipment.

3. Loosen the screws on the back of the NAS that are connect ing the case cover to the case.

99

4. Remove case cover from case.

5. [Optional: for M.2 2260 SSD only] Insert and fasten riser screw.

100

QNAP TS-1635-8G User manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Safety Warnings

Chapter 1. CPU and Memory Specifications

Chapter 2. Power Button and Reset Button Behavior

Chapter 3. USB One Touch Copy

Chapter 4. LED and Alarm Buzzer Specifications

5.1 TS-453Bmini, TS-453mini (4-bay)

5.2 TBS-453A

5.4 TS-1635

5.5 TVS-473, TVS-673, TV S-873

5.6 TS-431U, TS-451U, TS-x53U, TS-x63Useries (4/8/12-bay)

5.7 TS-251+, TS-251, TS-451+, TS-451, TS-251A, TS-451A

5.8 IS-453S

Chapter 6. Network Expansion Card Installation

6.2 TS-1635

6.3 TVS-473, TVS-673, TV S-873

6.4 TS-463U, TS-463U-RP, TVS-471U

6.5 TS-863U, TS-863U-RP, TS-1263U, TS-1263U-RP

Chapter 7. Install and Hot-swap Hard Drives

7.1 Install Hard Drives

7.1.2. TS-1635

7.1.3. TS-453Bmini, TS-453Mini

7.1.4. TVS-473, TVS-673, TVS-873

7.1.5. TS-112P, TS-212P and TS-251C

7.1.6. TAS-168, TAS-268, TS-128, TS-228

7.1.7. IS-453S

7.2 Hard-swap Hard Drives

Chapter 8. Install M.2 SSDs

8.1 M.2 SSD Heat Sink Installation

8.2 M.2 SSD Installation

8.2.1 TBS-453A

8.2.2 TVS-473, TVS-673, TVS-873