QNAP TS-128A User Manual
TS-x28A
TS-128A
TS-228A
User Guide
Document Version: 1
03/01/2018
TS-x28A User Guide
Contents
1. Preface
About This Guide.......................................................................................................................................... 2
Audience.......................................................................................................................................................2
Document Conventions................................................................................................................................ 2
2. Product Overview
About the TS-x28A....................................................................................................................................... 3
Hardware Specifications............................................................................................................................... 3
Package Contents........................................................................................................................................ 4
Components................................................................................................................................................. 4
Front Panel...............................................................................................................................................4
Rear Panel................................................................................................................................................5
Front Drive Numbering............................................................................................................................. 5
Installation Requirements............................................................................................................................. 6
Setting Up the NAS.......................................................................................................................................6
3. Installation and Configuration
Drive Installation........................................................................................................................................... 7
Installing 3.5-inch Hard Drives..................................................................................................................7
QTS Installation.......................................................................................................................................... 10
Installing QTS Using Qfinder Pro........................................................................................................... 10
Installing QTS Using the Cloud Key....................................................................................................... 12
4. Basic Operations
Power Button.............................................................................................................................................. 15
Reset Button............................................................................................................................................... 15
USB One Touch Copy Button..................................................................................................................... 15
LEDs........................................................................................................................................................... 16
Beep Alarm................................................................................................................................................. 17
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 18
Support and Other Resources.................................................................................................................... 18
6. Glossary
CloudKey.................................................................................................................................................... 19
CloudLink....................................................................................................................................................19
myQNAPcloud............................................................................................................................................ 19
myQNAPcloud ID........................................................................................................................................19
Qfinder Pro................................................................................................................................................. 19
QTS.............................................................................................................................................................19
7. Notices
Limited Warranty.........................................................................................................................................20
Disclaimer................................................................................................................................................... 20
GNU Public License....................................................................................................................................20
FCC Notice................................................................................................................................................. 28
CE Notice....................................................................................................................................................28
SJ/T 11364-2006.........................................................................................................................................29
1
TS-x28A User Guide
1. Preface
About This Guide
This guide provides information on the QNAP TS-x28A NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss,
injury, or even death.
Preface 2
TS-x28A User Guide
2. Product Overview
This chapter provides basic information about the QNAP TS-x28A NAS.
About the TS-x28A
The TS-x28A is an easy-to-use lightweight NAS designed for backup, synchronization, remote access, and
home entertainment. The TS-x28A offers smooth and seamless data transmission for multiple users. It is
powered by a Realtek RTD 1295 quad-core ARM Cortex A53 processor with 1 GB DDR4 memory. Its toolless tower design makes it an ideal NAS for homes and small offices.
Hardware Specifications
Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.
Component TS-128A TS-228A
Processor
CPU Realtek RTD 1295 quad-core ARM Cortex A53 1.4 GHz processor
Architecture 64-bit
Memory
Maximum memory System: 1 GB DDR4
Flash: 4 GB eMMC
Storage
Supported HDDs 1 x 3.5-inch SATA 6 Gbps 2 x 3.5-inch SATA 6 Gbps
Drive compatibility 3.5-inch SATA hard disk drives
Network
Gigabit Ethernet
ports
External I/O Ports & Expansion Slots
USB ports • Front: 1 x USB 3.0 Type-A
1 x RJ45
Note
You can use the One-Touch Copy button with this port.
• Back: 2 x USB 2.0 Type-A
Dimensions
Form factor Tower
Dimensions (H x W xD)187.7 x 60 x 125 mm
7.36 x 2.36 x 4.92 in
Net weight 0.56 kg (1.23 lbs) 0.7 kg (1.54 lbs)
Other
Power supply unit 36W, 100-240V AC, 50/60Hz 60W, 100-240V AC, 50/60Hz
System fan 40 x 40 mm
Operating
temperature
0 to 40˚C (32 to 104˚F)
187.7 x 90 x 125 mm
7.36 x 3.54 x 4.92 in
Product Overview 3
Component TS-128A TS-228A
Relative humidity • Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Important
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
TS-x28A 1
HDD fastening panels TS-128A: 1 pair
TS-228A: 2 pairs
AC power adapter 1
Power cord 1
Ethernet cable 1
Quick Installation Guide (QIG) 1
TS-x28A User Guide
Components
Front Panel
TS-228A
No. Component No. Component
1 LAN LED 4 Power button
2 Drive 1 LED 5 USB One Touch Copy button
3 Drive 2 LED 6 USB 3.0 One Touch Copy port
Product Overview 4
Rear Panel
TS-x28A User Guide
TS-228A
No. Component No. Component
1 Reset button 4 Gigabit RJ45 Ethernet port
2 USB 2.0 port 1 5 Power input
3 USB 2.0 port 2 - -
Front Drive Numbering
Product Overview 5
Installation Requirements
Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids,
and chemicals
Hardware and peripherals • Storage drives
• Network cable
Tools Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
TS-x28A User Guide
2. Install the drives.
For details, see Installing 3.5-inch Hard Drives.
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
6. Log on to QTS.
Product Overview 6
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Drive Installation
Installing 3.5-inch Hard Drives
Warning
Installing a drive deletes all data on the drive.
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
TS-x28A User Guide
a. Lay the NAS on its left side.
b. Remove the tool-less screw from the bottom of the NAS.
c. Slide the cover away from the base to unlock.
d. Pull the cover up until it completely detaches from the chassis.
Installation and Configuration 7
TS-x28A User Guide
5. Slide the drive into the tray until it is fully connected to the SATA connector.
Important
When installing drives on the TS-228A, always start with slot 1.
For more details, see Front Drive Numbering.
6. Attach the fastening panels.
Tip
The fastening panels are not interchangeable. Check the labels on the panels and attach them
to the correct side.
Installation and Configuration 8
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