PTZOptics 20x 3G-SDI (GEN 2)
User Manual
Model Nos: PT20X-SDI-GY-G2 & PT20X-SDI-WH-G2
V1.7
(English)
Please check PTZOPTICS.com for the most up to date version of this document |
Rev 1.7 8/20 |
Preface
Thank you for using the HD Professional Video Conferencing Camera. This manual introduces the function, installation and operation of the HD camera. Prior to installation and usage, please read the manual thoroughly.
Precautions
This product can only be used in the specified conditions in order to avoid any damage to the camera:
•Don’t subject the camera to rain or moisture.
•Don’t remove the cover. Removal of the cover may result in an electric shock, in addition to voiding the warranty. In case of abnormal operation, contact the manufacturer.
•Never operate outside of the specified operating temperature range, humidity, or with any other power supply than the one originally provided with the camera.
•Please use a soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neutral detergent; do not use any type of solvents, which may damage the surface.
Note
This is an FCC Class A Digital device. As such, unintentional electromagnetic radiation may affect the image quality of TV in a home environment.
Warranty
PTZOptics includes a limited parts & labor warranty for all PTZOptics manufactured cameras. Warranty lengths are shown below. The warranty is valid only if PTZOptics receives proper notice of such defects during the warranty period. PTZOptics, at its option, will repair or replace products that prove to be defective. PTZOptics manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.
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Serial Number |
Warranty |
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(White) |
EE1231999 and before |
3 year warranty |
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EF0101001 and after |
5 year warranty |
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(Gray) |
FE1231999 and before |
3 year warranty |
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FF0101001 and after |
5 year warranty |
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Page i of 49
Rev 1.7 8/20
Table of Contents
Supplied Accessories………………………………………………………………………………………………………... 1 Notes………………………………………………………………………………………………………………………… 1 Quick Start………………………………………………………………………………………………………………….. 2 Features……………………………………………………………………………………………………………………... 4 Product Specifications………………………………………………………………………………………………………. 5 Back of the Camera…………………………………………………………………………………………………………. 7 IR Remote Controller……………………………………………………………………………………………………….. 8 Using the IR Remote Controller……………………………………………………………………………………………. 10 Dimensional Drawings……………………………………………………………………………………………………… 13 RS-232 Interface……………………………………………………………………………………………………………. 14 VISCA Command List……………………………………………………………………………………………………… 16 Menu Settings………………………………………………………………………………………………………………. 30
Exposure……………………………………………………………………………………………………………….. 30 Color…………………………………………………………………………………………………………………… 31 Image…………………………………………………………………………………………………………………... 31 P/T/Z…………………………………………………………………………………………………………………... 31 Noise Reduction……………………………………………………………………………………………………….. 32 Setup…………………………………………………………………………………………………………………… 32 Communication Setup…………………………………………………………………………………………………. 33 Restore Default………………………………………………………………………………………………………... 33
Network Connection………………………………………………………………………………………………………... 34 Setting up a Network Video Stream………………………………………………………………………………………… 35 Additional Network Info………………………………………………………………………………………………. 37 Camera Web Interface………………………………………………………………………………………………………. 38 Live……………………………………………………………………………………………………………………. 38 Directional Arrows…………………………………………………………………………………………………….. 38 Video…………………………………………………………………………………………………………………... 39 Image…………………………………………………………………………………………………………………... 40 Audio…………………………………………………………………………………………………………………... 40 System…………………………………………………………………………………………………………………. 40 Network………………………………………………………………………………………………………………... 41 Information……………………………………………………………………………………………………………. 43 Language………………………………………………………………………………………………………………. 43 Network Camera Control Protocol…………………………………………………………………………………………. 43 Photobooth Functionality…………………………………………………………………………………………………… 46 Maintenance and Troubleshooting………………………………………………………………………………………….. 48
Page ii of 49
Rev 1.7 8/20
Supplied Accessories |
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When you unpack your camera, check that all the supplied accessories are included: |
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Camera.................................. |
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AC Power Adaptor................ |
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Power Cord ........................... |
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RS232 Cable ......................... |
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IR Remote Controller ........... |
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Quick Start Guide ................. |
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AAA Batteries....................... |
2 |
Notes
Electrical Safety
Installation and operation must be in accordance with national and local electric safety standards. Do not use any power supply other than the one originally supplied with this camera.
Polarity of power supply
The power supply output for this product is 12VDC with a maximum current supply of 2A. Polarity of the power supply plug is critical and is as follows.
Handling
Avoid any stress, vibration, or moisture during transportation, storage, installation and operation.
Do not lift or move the camera by grasping the camera head. Do not turn the camera head by hand. Doing so may result in mechanical damage.
Do not expose camera to any corrosive solid, liquid, or gas to avoid damage to the cover which is made of a plastic material.
Ensure that there are no obstacles in the tilt or pan ranges of the camera lens.
Never power camera on before installation is complete.
Do not dismantle the camera - The manufacturer is not responsible for any unauthorized modification or dismantling.
Page 1 of 49
Rev 1.7 8/20
Quick Start
Step 1. Please check that all connections are correct before powering on the camera.
Page 2 of 49
Rev 1.7 8/20
Step 2. Set the system select switch for your desired video output resolution and frame rate.
For many applications, setting 0 (1080p-60) will provide the best overall performance.
For highest possible resolution, use setting 0 (1080p-60) or 6 (1080p-30), however your actual realized frame rate may be limited to a lower value than 60 fps by your software and/or network connection.
NOTE: After changing this dial, you need to restart the camera to see the effect. Turn the camera off.
VIDEO SYSTEM
0 |
1080p60 |
8 |
720p30 |
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1 |
1080p50 |
9 |
720p25 |
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2 |
1080i60 |
A |
1080p59.94 |
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3 |
1080i50 |
B |
1080i59.94 |
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4 |
720p60 |
C |
1080p29.97 |
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5 |
720p50 |
D |
576i |
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6 |
1080p30 |
E |
480i |
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7 |
1080p25 |
F |
720p59.94 |
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CAUTION: After changing the system (rotary) switch, you need to restart the camera to take effect. CAUTION: A, B, C, & F Broadcast frame rate options are considered BETA features and may not be supported by all
platforms
Step 3. Press the Switch ON button on the rear of the camera, the power lamp will illuminate.
Step 4. The Pan-Tilt mechanism will rotate the lens to the maximum position of top right after the camera starts, then it will return to the “center”. The process of initialization is now complete.
(Note: If the position preset 0 has been stored, the position preset 0 will be called up after initialization in lieu of “center”)
Step 5. (Optional) If you want to restore the factory default settings, press [MENU] button to display the OSD menu. Select the item [MENU] -> [RESTORE DEFAULT] -> [Restore]. Set the value [Yes], press [HOME] button to restore the factory default
settings. Or when using the IR remote, press [*] + [#] + [6] in succession to restore to factory default settings.
RESTORE DEFAULT
Restore Yes
Change Value
[Home] OK
[Menu] Back
Page 3 of 49
Rev 1.7 8/20
Features
•Image Sensor
o Panasonic 1/2.7”, 2.07 million effective pixels, HD CMOS sensor
oOlympus high quality telephoto lens supporting 20X optical zoom and optional 16X digital zoom
oFull HD 1920x1080p resolution up to 60 frames per second
o2D & 3D noise reduction with our latest “low noise CMOS sensor”
o0.05 Lux @ F1.8 AGC On
oWide angle 60.7° horizontal field of view
oDynamic Range Control (DRC) for higher image quality and detail across simultaneously well lit and shadowed scenes.
oImage Freeze to temporarily pause the video while calling presets (so viewers won’t see camera movement)
oHigh SNR (signal to noise ratio) of the CMOS sensor (≥55dB), combined with 2D & 3D noise reduction algorithms, effectively reduces noise, even under low illumination conditions.
•Video Outputs
oSimultaneous IP network streaming, 3G-SDI, and HDMI video outputs.
o3G-SDI High Definition video output up to 60 frames per second
oHDMI 1.3 High Definition video output up to 60 frames per second
oRTSP, RTMP, & RTMPS streaming using H.264, H.265, & MJPEG
oLine level audio embedding over IP network stream & HDMI. Uses AAC audio encoding for better sound quality and lower bandwidth usage.
oSupport for ultra-high FPS mode 1280x720p @ 120 frames per second over IP network stream.
oSupports non-simultaneous CVBS (composite video) output via 3.5mm connector (480i or 576i)
•Control and Settings
oPTZOptics VISCA over IP
o IR Remote Control
o Web-based IP remote control interface
oRS232 & RS485 VISCA, Pelco-D, & Pelco-P control
•Installation
oStandard 1/4-20 female thread for camera mounting
oPower over Ethernet – Supports 802.3af
o12VDC 2A Power Supply provided for non-PoE infrastructure
•Warranty
o5-year warranty
Page 4 of 49
Rev 1.7 8/20
Product Specifications
Model |
PT20X-SDI-GY-G2 and PT20X-SDI-WH-G2 |
Type |
PTZOptics 3G-SDI HD 1080p Color Video Camera (GEN 2) |
Features |
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1080p-60/50/30/25/59.94*/29.97*, 1080i-60/50/59.94*, 720p-60/50/59.94* |
Video System |
CVBS: 576i, 480i |
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*Broadcast frame rates are considered BETA features and may not be supported by all platforms |
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Sensor |
Panasonic 1/2.7", CMOS, Total Pixels: 2.12M, Effective Pixels: 2.07M |
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Scanning Mode |
Progressive |
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Lens |
20x; f4.42mm – 88.5mm; F1.8 - F2.8 |
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Digital Zoom |
16x |
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Minimal Illumination |
0.05 Lux (@F1.8, AGC ON) |
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Shutter |
1/30s - 1/10000s |
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White Balance |
Auto, Indoor, Outdoor, One Push, Manual, VAR |
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Backlight Compensation |
Yes |
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Digital Noise Reduction |
2D & 3D Digital Noise Reduction |
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Video S/N |
≥55dB |
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Horizontal Angle of View |
3.36° - 60.7° |
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Vertical Angle of View |
1.89° - 34.1° |
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Horizontal Pan Range |
±170° |
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Vertical Tilt Range |
-30° to +90° |
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Pan Speed Range |
1.7° - 100°/s |
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Tilt Speed Range |
1.7° - 69.9°/s |
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Image Flip |
Support |
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Image Mirror |
Support |
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Image Freeze |
Support |
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PoE |
Support (802.3af) |
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Face Detection |
Not Supported |
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Local Storage |
Not Supported |
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Number of Presets |
255 |
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Preset Accuracy |
0.1° |
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Input/Output Interface |
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1 x HDMI: Version 1.3 |
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HD Output |
1 x 3G-SDI: BNC type, 800mVp-p, 75Ω, Along to SMPTE 424M standard |
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1 x RJ45 NDI® | HX / IP Network streaming 10/100/1000 Ethernet port |
SD Output |
1 x CVBS: 3.5mm jack, 1Vp-p, 75Ω |
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Rev 1.7 8/20 |
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Network Interface |
1 x RJ45: 10/100/1000M Adaptive Ethernet ports |
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Audio Input |
1-ch 3.5mm audio interface, LINE IN (embedded on IP Stream & HDMI only) (Unbalances stereo) |
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USB Port |
1x USB 2.0 Type A Female (*no video out* for future local video file storage) |
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1x RS-232 In: 8pin Mini-DIN, Max Distance: 30m, Protocols: VISCA/Pelco-D/Pelco-P |
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Control Input / Output |
1x RS-232 Out: 8pin Mini-DIN, Max Distance: 30m, Protocols: VISCA/Pelco-D/Pelco-P |
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1x RS-485: 2pin phoenix port, Max Distance: 1200m, Protocols: VISCA/Pelco-D/Pelco-P |
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Power Jack |
JEITA type (DC IN 12V) |
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IP Video Features |
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Video Compression |
NDI® | HX / H.264 / H.265 / M-JPEG |
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Video Stream |
Two (2) IP video output streams available |
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First Stream Resolutions |
1920x1080, 1280x720, 1024x576, 960x540, 640x480, 640x360 |
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Second Stream Resolutions |
1280x720, 1024x576, 720x480, 720x408, 640x360, 480x270, 320x240, 320x180 |
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Video Bit Rate |
32Kbps ~ 102400Kbps |
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Bit Rate Type |
Variable Rate, Fixed Rate |
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Frame Rate |
50Hz: 1 FPS ~ 50 FPS, 60Hz: 1 FPS ~ 60 FPS |
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Audio Compression |
AAC |
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Audio Bit Rate |
96Kbps, 128Kbps, 256Kbps |
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Supported Protocols |
TCP/IP, HTTP, RTSP, RTMP, DHCP, Multicast, etc. |
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General Specifications |
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Power Connector |
JEITA type (DC IN 12V) or RJ45 via PoE 802.3af |
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Current Consumption |
1.0A (Max) |
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Operating Temperature |
23°F - 104°F [-5°c - 40°c] |
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Storage Temperature |
-4°F - 140°F [-20°c - 60°c] |
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Humidity Range |
10% - 80% |
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Power Consumption |
12W (Max) |
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MTBF |
>30000h |
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Size in. (W x D x H) |
5.6” W x 6.7” D x 6.5” H (7.8” H w/ max tilt) |
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Size mm. (W x D x H) |
142mm W x 169mm D x 164mm H (198mm H w/ max tilt) |
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Camera Weight |
3.0 lbs. [1.36 kg] |
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Box Weight |
5.4 lbs. [2.45 kg] |
Page 6 of 49
Rev 1.7 8/20
Back of the Camera
1.Audio LINE IN Interface (IP Stream & HDMI only)
2.CVBS (composite video SD) Interface
3.System select dial (resolution)
4.RS485 jack
5.RS232 IN jack
6.RS232 OUT jack (pass through for daisy chain)
7.Network (IP streaming and control)
8.HDMI 1.3 (Digital Video Output)
9.3G-SDI (Serial Digital Video Output)
10.USB 2.0 (*no video out* Future - USB Storage)
11.DC 12V power jack
12.Power switch
Page 7 of 49
Rev 1.7 8/20
IR Remote Controller
1. Standby Button
Press this button to enter standby mode. Press it again to enter normal mode.
NOTE: Power consumption in standby mode is approximately half of the normal mode.
2. Position Buttons
To set preset or call preset.
3. * Button
For multiple function.
4&13. Set/Clear Preset Buttons
Set preset: Store a preset position
[PRESET] + Numeric button (0-9): Setting a corresponding numeric key preset position
NOTE: Preset 0 - 9 via remote control and the rest from web, keyboard and the serial port.
Clear preset: Erase a preset position [RESET] + Numeric button (0-9), or: [*] + [#] + [RESET]: Erase all presets
5&14. Pan/Tilt Control Buttons
Press the arrow buttons to perform panning and tilting. Press the [HOME] button to face the camera back to front.
6. Return Button
Press the button to back previous menu.
7. Zoom Buttons
Zoom+: Zoom In (Slow and fast speed) Zoom-: Zoom Out (Slow and fast speed)
8. L/R Set Button
Set the left & right direction of the remote control. [L/R Set] + [1]: Normal direction.
[L/R Set] + [2]: Left and right direction will be reversed.
9. Focus Buttons
Used for focus adjustment.
Press [AUTO] to adjust the focus on the center of the object automatically. To adjust the focus manually, press the [MANUAL] button, and adjust it with [Far] (focus on far object) and [Near] (focus on near object).
10. Camera Address Select Buttons
Press the button corresponding to the camera which you want to operate with the remote controller.
11. # Button
For multiple function.
Page 8 of 49
Rev 1.7 8/20
12. Multiple Function Buttons
Function 1. Set camera IR address
Press 3 keys contiguously can set camera IR address as follow:
[*]+ [#] + [F1]: Address 1
[*]+ [#] + [F2]: Address 2
[*]+ [#] + [F3]: Address 3
[*]+ [#] + [F4]: Address 4 Function 2. Image freezing function
Press [F4] to start the freeze function. The word "Freeze" displays on the upper left corner. After five seconds, the display disappears automatically (though the freeze feature continues). To cancel the freeze, press the [F4] key the word "Unfreeze" displays on the upper left corner. After five seconds, the display disappears automatically.
15. Menu Setting
Menu button: Press this button to enter or exit the OSD menu.
16. Backlight Button
Backlight button: Press this button to enable the backlight compensation. Press it again to disable the backlight compensation. NOTE: Effective only in auto exposure mode.
NOTE: If there is a light behind the subject, the subject will appear dark. In this case, press the backlight ON / OFF button. To cancel this function, press the backlight ON / OFF button.
17. P/T RST Button
Press the button to self-calibrate pan and tilt once again.
Shortcuts for some ‘Set’ Functions
[*]+ [#] + [1]: Display OSD menu in English
[*]+ [#] + [3]: Display OSD menu in Chinese
[*]+ [#] + [4]: Show IP address
[*]+ [#] + [6]: Quickly restore the default settings
[*]+ [#] + [8]: Show the camera version
[*]+ [#] + [9]: Quickly set mount mode (flip / normal)
[*]+ [#] + [MANUAL]: Resets IP information
[#]+ [*] + [4]: Enable Dynamic IP addressing
[#]+ [*] + [#] + [1]: Sets IP address to 192.168.100.81
[#]+ [*] + [#] + [2]: Sets IP address to 192.168.100.82
[#]+ [*] + [#] + [3]: Sets IP address to 192.168.100.83
[#]+ [*] + [#] + [4]: Sets IP address to 192.168.100.84
[#]+ [*] + [#] + [5]: Sets IP address to 192.168.100.85
[#]+ [*] + [#] + [6]: Sets IP address to 192.168.100.86
[#]+ [*] + [#] + [7]: Sets IP address to 192.168.100.87
[#]+ [*] + [#] + [8]: Sets IP address to 192.168.100.88
[#]+ [*] + [#] + [9]: Sets IP address to 192.168.100.89
[#]+ [*] + [#] + [0]: Sets IP address to 192.168.100.80
Page 9 of 49
Rev 1.7 8/20
Using the IR Remote Controller
When the camera is operational, you can use the remote controller to perform panning, tilting, zooming and focusing, as well as store and call back preset positions. Button Instructions
1.In these instructions, ‘press the button’ means to press and release. A special note will be given if holding a button down for more than one second is required.
2.When a button-combination is required, do it in
sequence (not simultaneously). For example, ‘[*] + [#] + [F1]’means press [*] first and then press [#] and then press [F1].
1. Pan/Tilt Control
2. Zoom Control
Zoom Out: |
press [+] button under FAST or SLOW |
Zoom In: |
press [-] button under FAST or SLOW |
Press and hold the button, to keep zooming in or out (until the lens reaches the mechanical limit). The lens stops as soon as the button is released.
3. Focus Control
Tilt up: |
Press [ ] |
Tilt down: |
Press [ ] |
Pan left: |
Press [ ] |
Pan right: |
Press [ ] |
Face the camera back to front: |
Press [HOME] |
Press and hold the up/down/left/right buttons, to keep panning or tilting from slow to fast, (until the camera reaches the mechanical limit). The camera stops as soon as the button is released.
AUTO: Change focus mode to AF, which allows the camera to adjust the focus automatically on the center of the image.
MANUAL: Change focus mode to MF, which allows the user to adjust the focus manually (see FOCUS FAR & FOCUS NEAR).
FOCUS FAR: Press [FAR] button (NOTE: Effective only in MANUAL focus mode)
FOCUS NEAR: Press [NEAR] button (NOTE: Effective only in MANUAL focus mode)
Press and hold the FOCUS [FAR] or FOCUS [NEAR] button, allows for continuous adjustment, stopping as soon as the button is released.
Page 10 of 49
Rev 1.7 8/20
4. BACKLIGHT. L/R SET and P/T RST Controls |
6. Presets - Setting and Clearing |
Reverse Pan controls direction: Press and hold [L/R SET] button while pressing [1] aka [STD] button for normal pan controls. Press and hold [L/R SET] button while pressing [2] aka [REV] button for reversed pan controls.
Backlight Compensation Control: Press [BACKLIGHT] button to enable backlight compensation. Press it again to disable backlight compensation. (Note: Backlight is only effective in full auto exposure mode)
Pan Tilt Control Self Calibration: Press [P/T RST] button to recalibrate the Pan and Tilt limits.
5. Standby Control
Press [
] button to put camera in ‘standby’ mode. In standby mode the camera will provide no image, respond to no commands and use less than half its normal power. Press [
] button again to put camera in normal mode.
1.To store a preset position: The user should manually setup the desired shot using the Pan Tilt and Zoom controls. Press the [PRESET] button first and then press the numeric button [0-9] to which you want to assign the shot. Ten total preset positions (0-9) are available from the IR remote control (255 available via RS232/RS485/IP Interfaces).
2.To erase the memory content of a preset position: The user should press the [RESET] button first and then press the numeric button 0-9 associated with that preset.
Note:
Pressing [*] + [#] + [RESET] in sequence will erase all presets in the memory.
Page 11 of 49
Rev 1.7 8/20
7. Recalling Presets |
9. Camera IR Address Set |
Pressing any of the numeric buttons [0-9] directly will recall a stored preset position and settings.
Note:
No action will be executed if a specific numeric preset position has not yet been saved.
8. Camera Selection
Press the [1-4] button corresponding to the camera with the IR address that you want to operate. This allows for up to 4 cameras to be operated via the same IR remote in the same room.
Press 3 buttons in the sequence shown below to set/change the camera’s IR address. This allows up to 4 cameras to be controlled from the same IR remote control. Be sure that only one camera is picking up the IR signal when you perform this function. If multiple cameras receive the command, they will all change to the new address.
Address 1: [*] + [ ] + [F1]
Address 2: [*] + [ ] + [F2]
Address 3: [*] + [ ] + [F3]
Address 4: [*] + [ ] + [F4]
10. Image Freeze
Press the [ 
] button to freeze or unfreeze the video image. This can be useful while recalling presets to hide camera motion from your viewers.
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Rev 1.7 8/20
Dimensional Drawings (mm)
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Rev 1.7 8/20
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