Psion Teklogix 9160 G2 User Manual

4 (1)

9160 G2

Wireless Gateway

User Manual

November 24, 2006

Part No. 8100117.A

ISO 9001 Certified

Quality Management System

© Copyright 2006 by Psion Teklogix Inc., Mississauga, Ontario

This document and the information it contains is the property of Psion Teklogix Inc., is issued in strict confidence, and is not to be reproduced or copied, in whole or in part, except for the sole purpose of promoting the sale of Psion Teklogix manufactured goods and services. Furthermore, this document is not to be used as a basis for design, manufacture, or sub-contract, or in any manner detrimental to the interests of Psion Teklogix Inc.

All trademarks are the property of their respective holders.

Return-To-Factory Warranty

Psion Teklogix Inc. provides a return to factory warranty on this product for a period of twelve (12) months in accordance with the Statement of Limited Warranty and Limitation of Liability provided at www.psionteklogix.com/warranty. (If you are not already a member of Teknet and you attempt to view this warranty, you will be asked to register. As a member of Teknet, you will have access to helpful information about your Psion Teklogix products at no charge to you.) In some regions, this warranty may exceed this period. Please contact your local Psion Teklogix office for details. For a list of offices, see Appendix A: “Support Services And Worldwide Offices”. The warranty on Psion Teklogix manufactured equipment does not extend to any product that has been tampered with, altered, or repaired by any person other than an employee of an authorized Psion Teklogix service organization. See Psion Teklogix terms and conditions of sale for full details.

Important: Psion Teklogix warranties take effect on the date of shipment.

Service

Psion Teklogix provides a complete range of product support services to its customers. For detailed information, please refer to Appendix A: “Support Services And Worldwide Offices”. This section also provides information about accessing support services through the Psion Teklogix web site.

Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC

This Product, and its accessories, comply with the requirements of the Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC. If your end-of-life Psion Teklogix product or accessory carries a label as shown here, please contact your local country representative for details on how to arrange recycling.

For a list of international subsidiaries, please go to: www.psionteklogix.com/public.aspx?s=us&p=Contacts.

Restriction On Hazardous Substances (RoHS) Directive 2002/95/EC

What is RoHS?

The European Union has mandated that high environmental standards be met in the design and manufacture of electronic and electrical products sold in Europe, to reduce hazardous substances from entering the environment. The “Restriction on Hazardous Substances Directive (RoHS)” prescribes the maximum trace levels of

lead, cadmium, mercury, hexavalent chromium, and flame retardants PBB and PBDE that may be contained in a product. Only products meeting these high environmental standards may be “placed on the market” in EU member states after July 1, 2006.

RoHS Logo

Although there is no legal requirement to mark RoHS-compliant products, Psion Teklogix Inc. indicates its compliance with the directive as follows:

The RoHS logo located either on the back of the product or underneath the battery in the battery compartment (or on a related accessory such as the charger or docking station) signifies that the product is RoHS-compliant as per the EU directive. Other than as noted below, a Psion Teklogix product that does not have an accompanying RoHS logo signifies that it was placed on the EU market prior to July 1, 2006, and is thereby exempt from the directive.

Note: Not all accessories or peripherals will have a RoHS logo due to physical space limitations or as a result of their exempt status.

Disclaimer

Every effort has been made to make this material complete, accurate, and up-to-date. In addition, changes are periodically added to the information herein; these changes will be incorporated into new editions of the publication.

Psion Teklogix Inc. reserves the right to make improvements and/or changes in the product(s) and/or the program(s) described in this document without notice, and shall not be responsible for any damages, including but not limited to consequential damages, caused by reliance on the material presented, including but not limited to typographical errors.

TABLE OF CONTENTS

Approvals and Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Chapter 1: Introduction

1.1About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.2Online Help Features, Supported Browsers, And Limitations . . . . . . . . 6

1.3Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4Overview Of The 9160 G2 Wireless Gateway . . . . . . . . . . . . . . . . 7

1.4.1Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4.2Access Point Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4.3 Base Station Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.5Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

1.5.1IEEE Standards Support And Wi-Fi Compliance. . . . . . . . . . . . . 10

1.5.2Wireless Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

1.5.3 Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.5.4Out-of-the-Box Guest Interface . . . . . . . . . . . . . . . . . . . . . . 12

1.5.5Clustering And Auto-Management . . . . . . . . . . . . . . . . . . . . 12

1.5.6Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.5.7 SNMP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.5.8Maintainability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1.6What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2: Installation Requirements

2.1Choosing The Right Location . . . . . . . . . . . . . . . . . . . . . . . . 17

2.1.1Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.1.1.19160 G2 Wireless Gateway . . . . . . . . . . . . . . . . . . . . . . 17

2.1.2Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.1.3Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

2.1.4Power And Antenna Cables . . . . . . . . . . . . . . . . . . . . . . . . 18

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2.1.4.1 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.1.4.2Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.2Connecting To External Devices . . . . . . . . . . . . . . . . . . . . . . 21

2.2.1Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.2.2LAN Installation: Overview . . . . . . . . . . . . . . . . . . . . . . . 21

2.2.3LAN Installation: Ethernet. . . . . . . . . . . . . . . . . . . . . . . . 22

2.2.3.1Ethernet Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.2.4Status Indicators (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.2.5Connecting A Video Display Terminal . . . . . . . . . . . . . . . . . 23

2.3Changing The Configuration With A Web Browser . . . . . . . . . . . . 23

Chapter 3: PreLaunch Checklist

3.1

The 9160 G2 Wireless Gateway . . . . . . . . . . . . . . . . . . . . . .

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3.1.1

Default Settings For The 9160 G2 Wireless Gateway . . . . . . . . . .

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3.1.2

What The Access Point Does Not Provide . . . . . . . . . . . . . . .

30

3.2

Administrator’s Computer . . . . . . . . . . . . . . . . . . . . . . . . .

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3.3Wireless Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.4Understanding Dynamic And Static IP Addressing On The 9160 G2 Wireless Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.4.1How Does The Access Point Obtain An IP Address At Startup? . . . . 33

3.4.2Dynamic IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.4.3Static IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.4.4Recovering An IP Address. . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 4: Quick Steps For Setup And Launch

4.1Unpack The 9160 G2 Wireless Gateway . . . . . . . . . . . . . . . . . . 37

4.1.19160 G2 Wireless Gateway Hardware And Ports . . . . . . . . . . . . 37

4.1.2What’s Inside The 9160 G2 Wireless Gateway?. . . . . . . . . . . . . 38

4.2Connect The Access Point To Network And Power . . . . . . . . . . . . 38

4.2.1A Note About Setting Up Connections For A Guest Network . . . . . 40

4.2.1.1Hardware Connections For A Guest VLAN. . . . . . . . . . . . . 40

4.3 Power On The Access Point . . . . . . . . . . . . . . . . . . . . . . . . 40

4.4Log On To The Administration Web Pages. . . . . . . . . . . . . . . . . 41

4.4.1Viewing Basic Settings For Access Points. . . . . . . . . . . . . . . . 41

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4.5Configure ‘Basic Settings’ And Start The Wireless Network . . . . . . . . 42

4.5.1Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4.6What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4.6.1Make Sure The Access Point Is Connected To The LAN. . . . . . . . . 43

4.6.2Test LAN Connectivity With Wireless Clients . . . . . . . . . . . . . . 44

4.6.3Secure And Fine-tune The Access Point Using Advanced Features . . . 44

Chapter 5: Configuring Basic Settings

5.1Navigating To Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . 47

5.2Review / Describe The Access Point . . . . . . . . . . . . . . . . . . . . . 48

5.3

Provide Network Settings

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5.4

Update Basic Settings . .

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5.5Summary Of Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

5.6Basic Settings For A Standalone Access Point. . . . . . . . . . . . . . . . 51

5.7Your Network At A Glance: Understanding Indicator Icons. . . . . . . . . 51

Chapter 6: Managing Access Points & Clusters

6.1Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

6.2

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6.3

Understanding Clustering . . . . . . . . .

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6.3.1What Is A Cluster? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

6.3.2How Many APs Can A Cluster Support? . . . . . . . . . . . . . . . . . 56

6.3.3What Kinds Of APs Can Cluster Together?. . . . . . . . . . . . . . . . 56

6.3.4Which Settings Are Shared As Part Of The Cluster Configuration And Which Are Not?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

6.3.4.1Settings Shared In The Cluster Configuration . . . . . . . . . . . . 57

6.3.4.2Settings Not Shared By The Cluster . . . . . . . . . . . . . . . . . 58

6.3.5Cluster Formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

6.3.6

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6.3.7

Intra-Cluster Security . . . . .

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6.4 Understanding Access Point Settings . . . . . . . . . . . . . . . . . . . . 59

6.4.1Modifying The Location Description . . . . . . . . . . . . . . . . . . . 60

6.4.2Setting The Cluster Name . . . . . . . . . . . . . . . . . . . . . . . . . 60

6.5Starting Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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6.6Stopping Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

6.7Navigating To Configuration Information For A Specific AP And Managing Standalone APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

6.7.1Navigating To An AP By Using Its IP Address In A URL . . . . . . . 62

Chapter 7: Managing User Accounts

7.1Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

7.2Navigating To User Management For Clustered Access Points . . . . . . 66

7.3Viewing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

7.4 Adding A User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

7.5Editing A User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . 68

7.6Enabling And Disabling User Accounts . . . . . . . . . . . . . . . . . . 68

7.6.1Enabling A User Account . . . . . . . . . . . . . . . . . . . . . . . . 69

7.6.2Disabling A User Account . . . . . . . . . . . . . . . . . . . . . . . . 69

7.7Removing A User Account . . . . . . . . . . . . . . . . . . . . . . . . . 69

7.8Backing Up And Restoring A User Database. . . . . . . . . . . . . . . . 69

7.8.1Backing Up The User Database . . . . . . . . . . . . . . . . . . . . . 69

7.8.2Restoring A User Database From A Backup File . . . . . . . . . . . . 70

Chapter 8: Channel Management

8.1Navigating To Channel Management . . . . . . . . . . . . . . . . . . . . 73

8.2Understanding Channel Management. . . . . . . . . . . . . . . . . . . . 73

8.2.1How It Works In A Nutshell . . . . . . . . . . . . . . . . . . . . . . . 74

8.2.2 For The Curious: More About Overlapping Channels . . . . . . . . . 74

8.2.3Example: A Network Before And After Channel Management. . . . . 74

8.3Configuring And Viewing Channel Management Settings . . . . . . . . . 76

8.3.1Stopping/Starting Automatic Channel Assignment . . . . . . . . . . . 76

8.3.2Viewing Current Channel Assignments And Setting Locks. . . . . . . 77

8.3.2.1Update Current Channel Settings (Manual) . . . . . . . . . . . . . 77

8.3.3Viewing Last Proposed Set Of Changes . . . . . . . . . . . . . . . . . 78

8.3.4Configuring Advanced Settings (Customizing And Scheduling Channel

Plans) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

8.3.4.1Update Advanced Settings. . . . . . . . . . . . . . . . . . . . . . 80

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Chapter 9: Wireless Neighborhood

9.1Navigating To Wireless Neighborhood. . . . . . . . . . . . . . . . . . . . 83

9.2Understanding Wireless Neighborhood Information. . . . . . . . . . . . . 83

9.3Viewing Wireless Neighborhood . . . . . . . . . . . . . . . . . . . . . . . 84

9.4Viewing Details For A Cluster Member . . . . . . . . . . . . . . . . . . . 86

Chapter 10: Configuring Security

10.1 Understanding Security Issues On Wireless Networks . . . . . . . . . . . 91

10.1.1How Do I Know Which Security Mode To Use? . . . . . . . . . . . . . 91

10.1.2Comparison Of Security Modes For Key Management, Authentication And Encryption Algorithms . . . . . . . . . . . . . . . . . . . . . . . . . . 92

10.1.2.1When To Use Unencrypted (No Security) . . . . . . . . . . . . . . 93

10.1.2.2When To Use Static WEP. . . . . . . . . . . . . . . . . . . . . . .93

10.1.2.3When To Use IEEE 802.1x . . . . . . . . . . . . . . . . . . . . . . 94

10.1.2.4When To Use WPA Personal . . . . . . . . . . . . . . . . . . . . . 95

10.1.2.5When To Use WPA Enterprise . . . . . . . . . . . . . . . . . . . . 96

10.1.3Does Prohibiting The Broadcast SSID Enhance Security? . . . . . . . . 98

10.1.4How Does Station Isolation Protect The Network? . . . . . . . . . . . . 98

10.2Configuring Security Settings . . . . . . . . . . . . . . . . . . . . . . . . 99

10.2.1 Broadcast SSID, Station Isolation, And Security Mode

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10.2.2

None (Plain-text) . . . . . . . . . . . . . . . . . . . .

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10.2.3 Guest Network . . . . . . . . . . . . . . . . . . . . .

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10.2.4

Static WEP . . . . . . . . . . . . . . . . . . . . . . .

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10.2.4.1Rules To Remember For Static WEP . . . . . . . . . . . . . . . . 104

10.2.4.2Example Of Using Static WEP . . . . . . . . . . . . . . . . . . . 105

10.2.4.3Static WEP With Transfer Key Indexes On Client Stations . . . . 106

10.2.5IEEE 802.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

10.2.6WPA Personal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

10.2.7WPA Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

10.3Updating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Chapter 11: Maintenance And Monitoring

11.1 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

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11.1.1Ethernet (Wired) Settings . . . . . . . . . . . . . . . . . . . . . . . . 120

11.1.2Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

11.2 Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

11.2.1Log Relay Host For Kernel Messages . . . . . . . . . . . . . . . . . . 121

11.2.1.1Understanding Remote Logging. . . . . . . . . . . . . . . . . . .121

11.2.1.2Setting Up The Log Relay Host . . . . . . . . . . . . . . . . . . .122

11.2.1.3Enabling Or Disabling The Log Relay Host On The Status,

Events Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

11.2.2Events Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

11.3Transmit/Receive Statistics . . . . . . . . . . . . . . . . . . . . . . . . .124

11.4Associated Wireless Clients. . . . . . . . . . . . . . . . . . . . . . . . .126

11.4.1Link Integrity Monitoring . . . . . . . . . . . . . . . . . . . . . . . . 126

11.5Neighboring Access Points . . . . . . . . . . . . . . . . . . . . . . . . .126

Chapter 12: The Ethernet (Wired) Interface

12.1Navigating To Ethernet (Wired) Settings . . . . . . . . . . . . . . . . . . 133

12.1.1Setting The DNS Name . . . . . . . . . . . . . . . . . . . . . . . . . 134

12.1.2Enabling Or Disabling Guest Access . . . . . . . . . . . . . . . . . . 134

12.1.2.1Configuring An Internal LAN And A Guest Network . . . . . . . 134

12.1.2.2Enabling Or Disabling Guest Access . . . . . . . . . . . . . . . . 135

12.1.2.3Specifying A Virtual Guest Network . . . . . . . . . . . . . . . . 135

12.1.3Enabling / Disabling Virtual Wireless Networks On The AP . . . . . . 136

12.1.4Configuring LAN Or Internal Interface Ethernet Settings. . . . . . . . 136

12.1.5Configuring Guest Interface Ethernet (Wired) Settings . . . . . . . . . 138

12.1.6 Updating Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Chapter 13: Setting the Wireless Interface

13.1Navigating To Wireless Settings . . . . . . . . . . . . . . . . . . . . . . 141

13.2Configuring 802.11d Regulatory Domain Support . . . . . . . . . . . . . 142

13.3802.11h Regulatory Domain Control . . . . . . . . . . . . . . . . . . . . 142

13.4Configuring The Radio Interface . . . . . . . . . . . . . . . . . . . . . . 143

13.5Configuring “Internal” Wireless LAN Settings . . . . . . . . . . . . . . . 145

13.6Configuring “Guest” Network Wireless Settings . . . . . . . . . . . . . . 146

13.7Updating Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

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Chapter 14: Setting up Guest Access

14.1 Understanding The Guest Interface . . . . . . . . . . . . . . . . . . . . 149

14.2Configuring The Guest Interface . . . . . . . . . . . . . . . . . . . . . . 150

14.2.1Configuring A Guest Network On A Virtual LAN . . . . . . . . . . . 150

14.2.2 Configuring The Welcome Screen (Captive Portal)

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14.3

Using The Guest Network As A Client . . . . . . . .

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14.4

Deployment Example. . . . . . . . . . . . . . . . . .

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Chapter 15: Configuring VLANs

15.1Navigating To Virtual Wireless Network Settings . . . . . . . . . . . . . 157

15.2Configuring VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

15.3Updating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Chapter 16: Configuring 802.11 Radio Settings

16.1

Understanding Radio Settings

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16.2

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16.3Configuring Radio Settings. . . . . . . . . . . . . . . . . . . . . . . . . 165

16.4Updating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Chapter 17: MAC Address Filtering

17.1Navigating To MAC Filtering Settings. . . . . . . . . . . . . . . . . . . 173

17.2Using MAC Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

17.3Updating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Chapter 18: Load Balancing

18.1Understanding Load Balancing. . . . . . . . . . . . . . . . . . . . . . . 177

18.1.1Identifying Imbalance: Overworked Or Under-utilized Access Points . 177

18.1.2 Specifying Limits For Utilization And Client Associations . . . . . . 178

18.1.3Load Balancing And QoS . . . . . . . . . . . . . . . . . . . . . . . . 178

18.2Navigating To Load Balancing Settings . . . . . . . . . . . . . . . . . . 178

18.3Configuring Load Balancing . . . . . . . . . . . . . . . . . . . . . . . . 179

18.4Updating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

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Contents

Chapter 19: Quality of Service (QoS)

19.1Understanding QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

19.1.1QoS And Load Balancing . . . . . . . . . . . . . . . . . . . . . . . . 183

19.1.2802.11e And WMM Standards Support . . . . . . . . . . . . . . . . . 183

19.1.3QoS Queues And Parameters To Coordinate Traffic Flow . . . . . . . 184

19.1.3.1QoS Queues And Type Of Service (ToS) On Packets. . . . . . . . 184

19.1.3.2EDCF Control Of Data Frames And Arbitration Interframe Spaces 186

19.1.3.3Random Backoff And Minimum/Maximum Contention Windows. 187

19.1.3.4 Packet Bursting For Better Performance . . . . . . . . . . . . . . 188

19.1.3.5Transmission Opportunity (TXOP) Interval For Client Stations . . 188

19.1.4802.1p And DSCP Tags . . . . . . . . . . . . . . . . . . . . . . . . . 188

19.1.4.1VLAN Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

19.1.4.2DSCP Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

19.2Configuring QoS Queues . . . . . . . . . . . . . . . . . . . . . . . . . . 191

19.2.1Configuring AP EDCA Parameters . . . . . . . . . . . . . . . . . . . 192

19.2.2Enabling/Disabling Wi-Fi Multimedia. . . . . . . . . . . . . . . . . . 193

19.2.3Configuring Station EDCA Parameters . . . . . . . . . . . . . . . . . 194

19.3Updating Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Chapter 20: Wireless Distribution System

20.1Understanding The Wireless Distribution System . . . . . . . . . . . . . 199

20.1.1Using WDS To Bridge Distant Wired LANs . . . . . . . . . . . . . . 199

20.1.2Using WDS To Extend Network Beyond The Wired Coverage Area. . 200

20.1.3Using WDS To Create Backup Links . . . . . . . . . . . . . . . . . . 201

20.2Security Considerations Related To WDS Links . . . . . . . . . . . . . . 201

20.2.1 Understanding Static WEP Data Encryption . . . . . . . . . . . . . . 202

20.2.2Understanding WPA (PSK) Data Encryption . . . . . . . . . . . . . . 202

20.3Configuring WDS Settings . . . . . . . . . . . . . . . . . . . . . . . . . 203

20.3.1Example Of Configuring A WDS Link . . . . . . . . . . . . . . . . . 206

20.4Updating Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Chapter 21: Configuring SNMP

21.1Understanding SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . 211

viiiPsion Teklogix 9160 G2 Wireless Gateway User Manual

Contents

21.2Navigating To SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . 213

21.3Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . 214

21.3.1Configuring SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . 215

21.3.2Updating SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . 216

Chapter 22: The 9160 G2 As Base Station

22.1Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

22.2Radio Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

22.2.1Adaptive Polling/Contention Protocol . . . . . . . . . . . . . . . . . 220

22.3Narrow Band Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

22.3.1Narrow Band Radio Configuration Settings . . . . . . . . . . . . . . 221

22.3.1.1RA1001A Radio Parameters . . . . . . . . . . . . . . . . . . . . 222

22.3.2Connectivity Options . . . . . . . . . . . . . . . . . . . . . . . . . . 223

22.3.3Connectivity Options: Base Station Mode . . . . . . . . . . . . . . . 223

22.3.3.1Polling Protocol Parameters. . . . . . . . . . . . . . . . . . . . . 225

22.3.3.2Radio Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 227

22.3.4Connectivity Options: RRM Mode . . . . . . . . . . . . . . . . . . . 229

22.4 Connectivity Menus . . . . . . . . . .

. . . . .

. . . . .

.

.

.

.

. .

.

. 230

22.4.1 Base Station Configuration Settings

. . . . .

. . . . .

.

.

.

.

. .

.

. 231

22.4.2RRM Groups Configuration Settings . . . . . . . . . . . . . . . . . . 232

22.4.2.1RRM Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

22.4.2.2Polling Protocol Parameters. . . . . . . . . . . . . . . . . . . . . 235

22.4.2.3Radio Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 237

22.4.2.4Group Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 238

22.4.2.5Remote Radio Modules . . . . . . . . . . . . . . . . . . . . . . . 238

22.4.3Radio Link Features Configuration Settings . . . . . . . . . . . . . . 239

22.4.3.1Radio Link Features. . . . . . . . . . . . . . . . . . . . . . . . . 240

22.4.3.2Automatic Radio Address. . . . . . . . . . . . . . . . . . . . . . 241

22.4.3.3Automatic Terminal Number . . . . . . . . . . . . . . . . . . . . 242

22.5Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Chapter 23: Network Time Protocol Server

23.1Navigating To Time Protocol Settings . . . . . . . . . . . . . . . . . . . 249

23.2Enabling Or Disabling A Network Time Protocol (NTP) Server . . . . . 250

Psion Teklogix 9160 G2 Wireless Gateway User Manual

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Contents

23.3 Updating Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Chapter 24: Backing Up & Restoring Configuration

24.1Navigating To The AP’s Configuration Settings . . . . . . . . . . . . . . 253

24.2Resetting Factory Default Configuration . . . . . . . . . . . . . . . . . . 253

24.3Saving The Current Configuration To A Backup File . . . . . . . . . . . 254

24.4Restoring The Configuration From A Previously Saved File. . . . . . . . 254

24.5Rebooting The Access Point . . . . . . . . . . . . . . . . . . . . . . . . 255

24.6Upgrading The Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 255

24.6.1Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

24.6.2Verifying The Firmware Upgrade . . . . . . . . . . . . . . . . . . . . 257

Chapter 25: Specifications

25.1 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

25.2Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . 261

25.3AC Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 261

25.4Power Over Ethernet Requirements. . . . . . . . . . . . . . . . . . . . . 262

25.5Processor And Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

25.6Network Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

25.7Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Appendices

Appendix A: Support Services And Worldwide Offices

A.1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

A.2 Product Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

A.3 Worldwide Offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

Appendix B: Port Pinouts And Cable Diagrams

B.1 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.2 Serial Cable Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

B.3 RJ-45 Connector Pinouts (10BaseT/100BaseT Ethernet). . . . . . . . . . B-3

x Psion Teklogix 9160 G2 Wireless Gateway User Manual

Contents

Appendix C: Security Settings On Wireless Clients And RADIUS Server

Setup

C.1

Network Infrastructure And Choosing Between Built-in Or External Authenti-

 

cation Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . C-4

C.1.1

Using The Built-in Authentication Server (EAP-PEAP) . . . . . . . . C-4

C.1.2 Using An External RADIUS Server With

 

 

 

 

EAP-TLS Certificates Or EAP-PEAP . . . . . . . . . . . . . . . . . C-4

C.2

Make Sure The Wireless Client Software Is Up-to-Date . . . . . . . . . . C-5

C.3

Accessing The Microsoft Windows Wireless Client Security Settings

. . C-5

C.4

Configuring A Client To Access An Unsecure Network

 

 

 

(No Security) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . C-7

C.5

Configuring Static WEP Security On A Client . . . . . . . . . . . . .

. . C-8

C.6

Configuring IEEE 802.1x Security On A Client . . . . . . . . . . . .

.

C-11

C.6.1

IEEE 802.1x Client Using EAP/PEAP . . . . . . . . . . . . . . .

.

C-11

C.6.2

IEEE 802.1x Client Using EAP/TLS Certificate . . . . . . . . . .

. C-15

C.7

Configuring WPA/WPA2 Enterprise (RADIUS) Security On A Client

. C-19

C.7.1

WPA/WPA2 Enterprise (RADIUS) Client Using EAP/PEAP . . . . C-20

C.7.2 WPA/WPA2 Enterprise (RADIUS) Client Using

 

 

 

 

EAP-TLS Certificate . . . . . . . . . . . . . . . . . . . . . . . . .

C-24

C.8

Configuring WPA/WPA2 Personal (PSK) Security

 

 

 

On A Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.

C-28

C.9

Configuring An External RADIUS Server To Recognize The 9160 G2 Wire-

 

less Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.

C-30

C.10

Obtaining A TLS-EAP Certificate For A Client . . . . . . . . . . . .

.

C-34

C.11

Configuring RADIUS Server For VLAN tags . . . . . . . . . . . . .

.

C-38

C.11.1 Configuring A RADIUS Server . . . . . . . . . . . . . . . . . .

.

C-39

Appendix D: Troubleshooting

D.1 Wireless Distribution System (WDS) Problems And Solutions . . . . . . D-3 D.2 Cluster Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4

Psion Teklogix 9160 G2 Wireless Gateway User Manual

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D.2.1 Reboot Or Reset Access Point . . . . . . . . . . . . . . . . . . . . . D-4

Appendix E: Glossary

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

APPROVALS AND SAFETY SUMMARY

 

DECLARATION OF CONFORMITY

Product:

9160 G2 Wireless Gateway

Application of

 

Council Directives:

EMC Directive:89/336/EEC

 

Low Voltage Directive:73/23/EEC

 

R&TTE Directive: 1999/5/EEC

Conformity Declared

 

to Standards:

EN 55022: 2003 Class B

 

EN 61000-3-2; EN 61000-3-3

 

EN 55024:2003

 

ETSI EN 300 328:2003

 

ETSI EN 301 489-17:2002

 

EN 60950-1: 2001

Manufacturer:

PSION TEKLOGIX INC.

 

2100 Meadowvale Blvd.

 

Mississauga, Ontario; Canada L5N 7J9

Year of Manufacture:

2005

Manufacturer’s Address in the

 

European Community:

PSION TEKLOGIX S.A.

 

La Duranne

 

135 Rue Rene Descartes; BP 421000

 

13591 Aix-En-Provence

 

Cedex 3; France

Type of Equipment:

Information Technology Equipment

Equipment Class:

Commercial and Light Industrial

 

 

Psion Teklogix 9160 G2 Wireless Gateway User Manual xiii

Approvals And Safety Summary

FCC Statement

FCC DECLARATION OF CONFORMITY (DOC)

Applicant’s Name & Address:

PSION TEKLOGIX

 

2100 Meadowvale Blvd.

 

Mississauga, Ontario, Canada L5N 7J9

 

Telephone No.: (905) 813-9900

US Representative’s Name & Address:

Psion Teklogix Corp.

 

1810 Airport Exchange Blvd., Suite 500

 

Erlanger, Kentucky, 41018, USA

 

Telephone No.: (859) 372-4329

Equipment Type/ Environment Use:

Computing Devices

Trade Name / Model No.:

9160 G2 Wireless Gateway

Year of Manufacture:

2005

Standard(s) to which Conformity is Declared:

The 9160 G2 Wireless Gateway, supplied by Psion Teklogix, has been tested and found

to comply with FCC PART 15, SUBPART B - UNINTENTIONAL RADIATORS,

CLASS B COMPUTING DEVICES FOR HOME & OFFICE USE.

Applicant:

Psion Teklogix Inc.

 

Mississauga, Ontario, Canada

Legal Representative in US:

Psion Teklogix Corp.

 

Erlanger, Kentucky, USA

 

 

The 9160 G2 Wireless Gateway has been tested and found to comply with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interference received, including interference that may cause undesired operation.

These limits are designed to provide reasonable protection against harmful interfer-

xiv Psion Teklogix 9160 G2 Wireless Gateway User Manual

Approvals And Safety Summary

ence in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment or devices.

Connect the equipment to an outlet other than the receiver's.

Consult a dealer or an experienced radio/TV technician for assistance.

FCC Caution: Any change or modification to the product not expressly approved by Psion Teklogix could void the user's authority to operate the device.

RF Radiation Exposure Statement

To comply with the FCC and ANSI C95.1 RF exposure limits, the antenna(s) for this device must comply with the following:

All Access Point antennas must operate with a separation distance of at least 25 cm (9.8 in.) from all persons using the cable provided, and must not be co-located or operating in conjunction with any other antenna or transmitter.

The Gabriel dish antenna (P/N 9002006) requires a minimum separation distance of 63.2 cm (24.9 in.).

Note: Dual antennas used for diversity operation are not considered co-located.

Industry Canada (IC) Department Of Communications Notice

This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. “To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.”

Cet appareil numérique de la classe B est conforme à la norme NMB-003 et CNR210 du Canada. “Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.”

Psion Teklogix 9160 G2 Wireless Gateway User Manual

xv

Approvals And Safety Summary

SAFETY APPROVALS

CSA, NRTL/C and CB.

CE MARKING

When used in a residential, commercial or light industrial environment, the product and its approved UK and European peripherals fulfill all requirements for CE marking.

R&TTE DIRECTIVE 1999/5/EC

This equipment complies with the essential requirements of EU Directive 1999/5/EC (Declaration available: www.psionteklogix.com).

Cet équipement est conforme aux principales caractéristiques définies dans la Directive européenne RTTE 1999/5/CE. (Déclaration disponible sur le site: www.psionteklogix.com).

Die Geräte erfüllen die grundlegenden Anforderungen der RTTE-Richtlinie (1999/5/EG). (Den Wortlaut der Richtlinie finden Sie unter: www.psionteklogix.com).

Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea R&TTE 1999/5/CE. (Dichiarazione disponibile sul sito: www.psionteklogix.com).

Este equipo cumple los requisitos principales de la Directiva 1995/5/CE de la UE, “Equipos de Terminales de Radio y Telecomunicaciones”. (Declaración disponible en: www.psionteklogix.com).

Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parlamento Europeu e do Conselho (Directiva RTT). (Declaração disponível no endereço: www.psionteklogix.com).

Ο εξοπλισμός αυτός πληροί τις βασικές απαιτήσεις της κοινοτικής οδηγίας EU R&TTE 1999/5/EΚ. (Η δήλωση συμμόρφωσης διατίθεται στη διεύθυνση:

www.psionteklogix.com)

Deze apparatuur voldoet aan de noodzakelijke vereisten van EU-richtlijn betreffende radioapparatuur en telecommunicatie-eindapparatuur 199/5/EG. (verklaring beschikbaar: www.psionteklogix.com).

Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radioog teleterminaludstyr. (Erklæring findes på: www.psionteklogix.com).

xvi Psion Teklogix 9160 G2 Wireless Gateway User Manual

Approvals And Safety Summary

Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet (1999/5/EC) fra EU. (Erklæring finnes på: www.psionteklogix.com).

Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens överensstämmelse (R&TTE). (Förklaringen finns att läsa på: www.psionteklogix.com).

Tämä laite vastaa EU:n radioja telepäätelaitedirektiivin (EU R&TTE Directive 1999/5/EC) vaatimuksia. (Julkilausuma nähtävillä osoitteessa: www.psionteklogix.com).

Psion Teklogix tímto prohlašuje, že 9160 G2 Wireless Gateway je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1995/5/ES (NV č. 426/2000 Sb.) a Prohlášení o shodě je k dispozici na www.psionteklogix.com.

Toto zarízení lze provozovat v České republice na základě generální licence č. GL-12/R/2000.

Psion Teklogix týmto vyhlasuje, že 9160 G2 Wireless Gateway spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1995/5/ES (NV č. 443/2001 Z.z.) a Vyhlásenie o zhode je k dispozícii na www.psionteklogix.com.

Toto zariadenie je možné prevádzkovat’ v Slovenskej republike na základe Všeobecného povolenia č. VPR-01/2001.

IMPORTANT SAFETY INSTRUCTIONS

This safety information is for the protection of both operating and service personnel.

The 9160 G2 must be installed by a qualified Psion Teklogix installer—fail- ure to have the 9160 G2 properly installed will void the Manufacturer’s warranty.

The mains power cord (if sold separately) shall comply with National safety regulations of the country where the equipment is to be used.

Use of an attachment not recommended or sold by manufacturer may result in fire, electric shock, or personal injury.

To reduce risk of damage to the electric plug and cord when unplugging the 9160 G2, pull the plug rather than the cord.

Make sure the cord is positioned so that it is not stepped on, tripped over, or otherwise subjected to damage or stress.

Do not operate the 9160 G2 with a damaged cord or plug. Replace immediately.

Psion Teklogix 9160 G2 Wireless Gateway User Manual xvii

Approvals And Safety Summary

Do not operate the 9160 G2 if it has received a sharp blow, been dropped, or otherwise damaged in any way; it should be inspected by qualified service personnel.

Do not disassemble the 9160 G2; it should be repaired by qualified service personnel. Incorrect reassembly may result in electric shock or fire.

To reduce risk of electric shock, unplug the 9160 G2 from the outlet before attempting any maintenance or cleaning.

An extension cord should not be used unless absolutely necessary. Use of an improper extension cord could result in fire or electric shock. If an extension cord must be used, make sure:

The plug pins on the extension cord are the same number, size, and shape as those on the adaptor.

The extension cord is properly wired, in good electrical condition, and that the wire size is larger than 16 AWG.

The 9160 G2 is designed for indoor use only; do not expose the 9160 G2 to rain or snow.

DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE

Operating Psion Teklogix equipment where explosive gas is present may result in an explosion.

DO NOT REMOVE COVERS OR OPEN ENCLOSURES

To avoid injury, the equipment covers and enclosures should only be removed by qualified service personnel. Do not operate the equipment without the covers and enclosures properly installed.

DO NOT HOLD ANTENNA

To avoid discomfort due to the local heating effect of radio frequency energy, do not touch the antenna when a 9160 G2 is transmitting.

CONNECTION TO OUTDOOR ANTENNA

The outdoor antenna shall only be installed by Psion Teklogix service professionals.

xviii Psion Teklogix 9160 G2 Wireless Gateway User Manual

 

INTRODUCTION

1

 

 

 

 

 

 

 

 

 

1.1

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

1.2

Online Help Features, Supported Browsers, And Limitations . . . . . . . .

6

1.3

Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

1.4Overview Of The 9160 G2 Wireless Gateway . . . . . . . . . . . . . . . . 7

1.4.1Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4.2Access Point Functions . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4.3Base Station Functions . . . . . . . . . . . . . . . . . . . . . . . . 9

1.5Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.5.1IEEE Standards Support And Wi-Fi Compliance . . . . . . . . . . 10

1.5.2Wireless Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.5.3Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.5.4Out-of-the-Box Guest Interface . . . . . . . . . . . . . . . . . . . 12

1.5.5Clustering And Auto-Management . . . . . . . . . . . . . . . . . 12

1.5.6Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.5.7 SNMP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.5.8Maintainability . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1.6What’s Next?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Psion Teklogix 9160 G2 Wireless Gateway User Manual

1

Chapter 1: Introduction

About This Manual

1.1 About This Manual

This manual describes the setup, configuration, administration, and maintenance of one or more 9160 G2 Wireless Gateways on a wireless network.

Chapter 1: Introduction

provides an overview of this manual and 9160 G2 Wireless Gateway features.

Chapter 2: Installation Requirements

explains the physical installation of the 9160 G2 Wireless Gateway, and how to connect to the 9160 G2 for diagnostics.

Chapter 3: PreLaunch Checklist

provides a quick check of required hardware components, software, client configurations, and compatibility issues.

Chapter 4: Quick Steps For Setup And Launch

is a step-by-step guide to setting up your 9160 G2 Wireless Gateways and the resulting wireless network.

Chapter 5: Configuring Basic Settings

provides instructions on configuring administrator access settings and new access point settings.

Chapter 6: Managing Access Points & Clusters

describes access point clusters and how to navigate to specific access points within clusters.

Chapter 7: Managing User Accounts

illustrates the user management capabilities for controlling client access to access points.

Chapter 8: Channel Management

describes how the 9160 G2 Wireless Gateway automatically assigns radio channels used by clustered access points to reduce mutual interference or interference with other access points outside of its cluster.

Chapter 9: Wireless Neighborhood

provides a detailed view of neighborhood access points, including identifying information, cluster status, and statistical information.

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Chapter 1: Introduction

About This Manual

Chapter 10: Configuring Security

provides a number of authentication and encryption schemes to ensure that your wireless infrastructure is accessed only by the intended users. The details of each security mode are described.

Chapter 11: Maintenance And Monitoring

describes the maintenance and monitoring tasks for individual access points (not for cluster configurations).

Chapter 12: The Ethernet (Wired) Interface

describes how to configure the wired interface settings on the 9160 G2 Wireless Gateway.

Chapter 13: Setting the Wireless Interface

describes how to configure the wireless address and related settings on the 9160 G2 Wireless Gateway.

Chapter 14: Setting up Guest Access

allows you to configure the 9160 G2 Wireless Gateway for controlled guest access to an isolated network.

Chapter 15: Configuring VLANs

describes how to configure multiple wireless networks on Virtual LANs (VLANs).

Chapter 16: Configuring 802.11 Radio Settings

describes how to configure Radio Settings on the 9160 G2 Wireless Gateway

Chapter 17: MAC Address Filtering

instructs how you can use MAC address filtering to control client access to your wireless network.

Chapter 18: Load Balancing

describes how to configure Load Balancing on your wireless network, to allow you to balance the distribution of wireless client connections across multiple access points.

Chapter 19: Quality of Service (QoS)

provides instructions on configuring the parameters on multiple queues to improve the throughput and performance of differentiated wireless traffic.

Chapter 20: Wireless Distribution System

describes how to configure the Wireless Distribution System (WDS) on the 9160 G2 Wireless Gateway, enabling you to connect multiple access points which can then communicate with one another wirelessly in a standardized way.

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Chapter 1: Introduction

About This Manual

Chapter 21: Configuring SNMP

describes how to configure SNMP and related settings on the 9160 G2 Wireless Gateway Enterprise-Manager API.

Chapter 22: The 9160 G2 As Base Station

describes how to configure the 9160 G2 Wireless Gateway as either a wired or wireless Base Station, or as a Remote Radio Module (RRM). This chapter also describes narrow band radio configuration settings.

Chapter 23: Network Time Protocol Server

describes how to configure the 9160 G2 Wireless Gateway to use a specified Network Time Protocol (NTP) server to synchronize computer clock times on your network.

Chapter 24: Backing Up & Restoring Configuration

shows how to backup a configuration file that can be used at a later date to restore the access point to the previously saved configuration.

Chapter 25: Specifications

details the physical, environmental, and various operating specifications for the 9160 G2 Wireless Gateway and its radios.

Appendix A: Support Services And Worldwide Offices

presents information for technical support, contacts, and the Psion Teklogix worldwide web address.

Appendix B: Port Pinouts And Cable Diagrams

includes pinouts and diagrams of the ports and cables for the 9160 G2.

Appendix C: Security Settings On Wireless Clients And RADIUS Server Setup details how to configure security settings on the client to match the security mode being used by each network (AP) connection.

Appendix D: Troubleshooting

describes how to solve common problems possibly encountered while updating network configurations on networks served by multiple, clustered access points.

Appendix E: Glossary

provides definitions and further details on terms featured in bold italics throughout the manual.

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Psion Teklogix 9160 G2 User Manual

Chapter 1: Introduction

Online Help Features, Supported Browsers, And Limitations

1.2Online Help Features, Supported Browsers, And Limitations

Online Help for the 9160 G2 Wireless Gateway provides information about all fields and features available on the user interface. The information in the Online Help is a subset of the information available in the full User Manual.

Online Help information corresponds to each tab on the 9160 G2 Wireless Gateway Administration user interface. Click the Help button on a tab or the “More. . .” link at the bottom of the online help panel on the UI for help information for the settings on the current tab.

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Chapter 1: Introduction

Text Conventions

1.3 Text Conventions

Note: Notes highlight additional helpful information.

Important:

These statements provide particularly important instructions or

 

additional information that is critical to the operation of the

 

computer and other equipment.

Warning:

These statements provide important information that may prevent

 

injury, damage to the equipment, or loss of data.

An arrow next to field description information (usually in tables) indicates a recommended or suggested configuration setting for an option on the Access Point (AP).

Bold Italics When you see a term written in bold italics, there is an entry for it in Appendix E: Glossary, providing a definition and further details. Not all terms are highlighted in the manual, but the Glossary is extensive, therefore please check there for any unfamiliar words or expressions.

1.4 Overview Of The 9160 G2 Wireless Gateway

The 9160 G2 Wireless Gateway provides continuous, high-speed access between your wireless and Ethernet devices. It is an advanced, standards-based solution for wireless networking in small and medium-sized businesses. The 9160 G2 Wireless Gateway enables zero-administration wireless local area network (WLAN) deployment while providing state-of-the-art wireless networking features.

The 9160 G2 Wireless Gateway provides best-of-breed security, ease-of-administra- tion and industry standards—providing a standalone and fully-secured wireless network without the need for additional management and security server software.

The 9160 G2 Wireless Gateway is designed to support a wide variety of system configurations. Using the IEEE 802.11 Wireless LAN Standards, the 9160 G2 is capable of operating as a transparent bridge (access point) between wireless and wired networks. This allows wireless clients to access the network and also move seamlessly between the 9160 G2s in the network. The 9160 G2 can also operate as a base station, a remote radio module (RRM), and become part of a mapRF system.

The following sections list features and benefits of the 9160 G2 Wireless Gateway, and tell you what’s next for when you’re ready to get started using the AP.

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Chapter 1: Introduction

Radios

1.4.1 Radios

The 9160 G2 is capable of supporting single or dual radio operation. Available radio modules are the 802.11a/g radio, the 802.11g radio, and the RA1001A Narrow Band radio. For detailed specifications on these radios please see “Radios” on page 262.

Depending on the installed radio(s), the access point is capable of operating in the following modes:

IEEE 802.11b mode.

IEEE 802.11g mode.

IEEE 802.11a mode.

Atheros Turbo 5 GHz.

Atheros Dynamic Turbo 5 GHz.

Atheros Turbo 2.4 GHz.

Atheros Dynamic Turbo 2.4 GHz.

Extended Range.

Psion Teklogix Narrow Band Polling Protocol.

Important: Psion Teklogix terminals do not support Atheros Turbo modes and to prevent unnecessary radio overhead the use of Turbo mode is not recommended.

The 9160 G2 Wireless Gateway supports four different radio configurations:

802.11g, 802.11g + 802.11ag, NB (narrow band), and NB + 802.11ag.

These different variants are identified by the “Model” value, which is shown on the Maintenance > Upgrade web page (see Figure 1.1 on page 9). The models are defined as follows:

9160 Wireless Gateway = 802.11g.

9160 Wireless Gateway (Dual Radio) = 802.11g + 802.11ag.

9160 Wireless Gateway NB = NB.

9160 Wireless Gateway NB (Dual Radio) = NB + 802.11ag.

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