ProSoft Technology RLXIC-SG User Manual

RLXIC-SG

Intelligent Cellular

RadioLinx Intelligent Cellular
Serial Modem for Global GPRS/GSM

May 29, 2009

USER MANUAL

Important Notice

Because of the nature of wireless communications, transmission and reception of data can never be guarante ed.
Data may be delayed, corrupted (that is, it may have errors) or be totally lost. Although significant delays or losses of
data are rare when wireless devices such as the RadioLinx Intelligent Cellular products are used in a normal manner
with a well-constructed network, the RadioLinx Intelligent Cellular products (RLXIC-SG) should not be used in
situations where failure to transmit or receive data could result in damage of any kind to the user or any other party,
including but not limited to personal injury, death, or loss of property. ProSoft Technology accepts no responsibility for
damages of any kind resulting from delays or errors in data transmitted or received using the Radio Linx Intelligent
Cellular products, or for failure of the RadioLinx Intelligent Cellular products (RLXIC-SG) to transmit or receive such
data.

Safety and Hazards

Do not operate the RadioLinx Intelligent Cellular products in areas where blasting is in progress, where explosive
atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the RadioLinx Intelligent Cellular products MUST BE
POWERED OFF. The RadioLinx Intelligent Cellular products can transmit signals that co uld interfere with this
equipment.

Do not operate the RadioLinx Intelligent Cellular products in any aircraft, whether the aircraft is on the ground or in
flight. In aircraft, the RadioLinx Intelligent Cellular products MUST BE POWERED OFF. When operating, the
RadioLinx Intelligent Cellular products can transmit signals that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
RadioLinx Intelligent Cellular RLXIC-SG may be used at this time.

The driver or operator of any vehicle should not operate the RadioLinx Intelligent Cellular products while in control of
a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and
provinces, operating such communications devices while in control of a vehicle is an offence.

Limitation of Liability

The information in this manual is subject to change without notice, and does not represent a commitment on the part
of ProSoft Technology.

PROSOFT TECHNOLOGY, INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS
OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY PROSOFT TECHNOLOGY PRODUCT,
EVEN IF PROSOFT TECHNOLOGY AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall ProSoft Technology and/or its affiliates aggregate liability arising
under or in connection with the ProSoft Technology product, regardless of the number of events, occurrences, or
claims giving rise to liability, be in excess of the price paid by the purchaser for the ProSoft Technology product.

Patents

Portions of this product may be covered by some or all of the following US patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303

and other patents pending.

Your Feedback Please

We always want you to feel that you made the right decision to use our products. If you have suggestions, comments,
compliments or complaints about the product, documentation or support, please write or call us.

ProSoft Technology
5201 Truxtun Ave., 3rd Floor
Bakersfield, CA 93309
[phone]
[phone] (Fax)
www.prosoft-technology.com

Copyright © ProSoft Technology, Inc. 2009. All Rights Reserved.
RLXIC-SG User Manual

May 29, 2009
ProSoft Technology ®, ProLinx ®, inRAx ®, ProTalk®, and RadioLinx ® are Registered Trademarks of ProSoft

Technology, Inc. All other brand or product names are or may be trademarks of, and are used to identify products
and services of, their respective owners.

ProSoft Technology® Product Documentation

In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments.
User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided on the enclosed CD, and are
available at no charge from our web site: www.prosoft-technology.com

Printed documentation is available for purchase. Contact ProSoft Technology for pricing and availability.
Asia Pacific: +603.7724.2080

Europe, Middle East, Africa: +33 (0) 5.3436.87.20
Latin America: +1.281.298.9109
North America: +1.661.716.5100

Contents RLXIC-SG ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM

Contents

Important Notice..................................................................................................................................2

Safety and Hazards ............................................................................................................................2

Limitation of Liability............................................................................................................................2

Patents................................................................................................................................................3

Your Feedback Please........................................................................................................................3

ProSoft Technology® Product Documentation...................................................................................3

1 Introduction to the RLXIC-SG 7

1.1 ALEOS™...................................................................................................................7

1.2 AceWare™................................................................................................................8

1.3 Connecting to your cellular provider..........................................................................9

1.4 GSM ........................................................................................................................11

2 Specifications 13

2.2 Interface Port Pin-Outs............................................................................................15

2.3 Power Connector.....................................................................................................15

3 Activating RLXIC-SG on your cellular provider 17

3.1 Installing the SIM.....................................................................................................17

3.2 Configuring the APN................................................................................................19

4 Hardware Installation of the RLXIC-SG 23

4.1 Connecting to Power...............................................................................................24

4.2 Connecting to a Computer or other Device.............................................................25

4.3 Indicator Lights........................................................................................................25

4.4 Mounting..................................................................................................................26

5 Configuring your RLXIC-SG 29

5.1 Using AceManager..................................................................................................29

5.2 Using Templates .....................................................................................................32

5.3 Using a Terminal Application with AT Commands..................................................36

6 Universal Serial Bus (USB) 41

6.1 Changing the USB port communication..................................................................41

6.2 Installing the USB driver..........................................................................................42

6.3 Using the Virtual Ethernet Port................................................................................49

6.4 Using the Virtual Serial Port....................................................................................50

7 Data Communication and Host Modes 51

7.2 Basic Modes............................................................................................................52

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7.3 Serial Modes........................................................................................................... 55

7.4 Data Communication.............................................................................................. 60

7.5 Keepalive................................................................................................................ 65

8 IP Manager 67

8.2 Understanding Domain Names............................................................................... 68

8.3 Dynamic Names ..................................................................................................... 69

8.4 Using IP Manager with your RLXIC-SG ................................................................. 69

8.5 Understanding DNS................................................................................................ 71

9 Configuring Modbus/BSAP 73

9.1 Modbus Overview................................................................................................... 73

9.2 Configuring the RLXIC-SG at the Polling Host for Modbus on UDP...................... 75

9.3 Configuring the Remote RLXIC-SGs for Modbus with UDP................................... 77

10 SNMP : Simple Network Management Protocol 81

10.2 SNMP Configuration............................................................................................... 82

10.3 SNMP MIB Definition Sample................................................................................. 84

11 Configuration Commands 89

11.1 Info (information)..................................................................................................... 89

11.2 Status...................................................................................................................... 91

11.3 Common .................................................................................................................93

11.4 Logging................................................................................................................. 120

11.5 Telemetry/Addr List............................................................................................... 121

11.6 Edge/HSDPA........................................................................................................ 123

12 Support, Service & Warranty 125

12.1 How to Contact Us: Technical Support................................................................. 125

12.2 Return Material Authorization (RMA) Policies and Conditions............................. 126

12.3 LIMITED WARRANTY.......................................................................................... 127

Index 133

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Introduction to the RLXIC-SG RLXIC-SG ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM

1 Introduction to the RLXIC-SG

In This Chapter

 ALEOS™.................................................................................................7



AceWare™..............................................................................................8

 Connecting to your cellular provider........................................................9



GSM......................................................................................................11

Powered by ALEOS™, RLXIC-SG modems are designed to maintain a reliable,
consistent network connection. With a serial interface and a vast library of
machine protocols, the RLXIC-SG is a workhorse for industrial and mission
critical applications. Class I Division 2 certified as nonincendive equipment, the
RLXIC Series is ideally suited for use in hazardous environments.

Key applications include utilities, manufacturing, automation, oil and gas,
SCADA, telemetry, Homeland Security, and asset monitoring.

1.1 ALEOS™

ALEOS, the embedded core technology of the RadioLinx Intelligent Cellular
products, simplifies installation, operation and maintenance of any solution, and
provides an always-on, always-aware intelligent connection for mission-critical
applications. ALEOS enables:

 Persistent Network Connectivity
 Over-The-Air (OTA) Upgrades
 Wireless Optimized TCP/IP
 Real-Time Notification

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 Extensive Machine Protocols
 Packet Level Diagnostics
 Device Management & Control
 Protocol Spoofing

1.2 AceWare™

A wireless solution is not complete until you have software tools to manage the
devices monitoring your valuable equipment. AceWare™ is the device
management and monitoring application suite for RadioLinx Intelligent Cellular
products powered by ALEOS.

These modem utilities, except AceNet, are free of charge to those who own
Intelligent Cellular modems. You can download the applications and their user
guides from the ProSoft Solutions web site: www.prosoft-technology.com.
Contact your dealer or ProSoft Technology representative for information on
AceNet.

AceManager, the AceWare remote configuration and monitoring tool, simplifies
deployment, and provides extensive monitoring, control and management
capabilities. AceManager gives you the power to monitor and control your
RadioLinx communications platforms in real time.

Simplified Deployment

AceManager provides the ability to remotely set up and configure your RadioLinx
Intelligent Cellular products. Remote device setup and configuration reduces the
deployment timeline of your wireless solution, and provides a quicker path to
ROI.

Templates allow you to easily configure other devices in your fleet with identical
settings, ensuring a simple, accurate deployment.

Monitor and Control

AceManager allows an administrator to remotely monitor a modem's status,
health, and configuration settings. The user interface displays signal strength,
cell site information, byte counters, and error conditions, enabling you to locate
any issues, and troubleshoot immediately.

AceManager enables remote configuration and parameter settings to be changed
or reset instantly over the air, change a device's port configuration, IP address
settings, and much more. After configuring one modem, use the template feature
to copy that device configuration to other modems.

Tip: Configuration steps and examples in this guide use AceManager.

AceNet, the enterprise grade productivity enhancing tool, enables you to
efficiently deploy, and monitor RadioLinx Intelligent Cellular products on a large
scale.

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Network Monitoring

AceNet allows you to efficiently deploy, monitor, and maintain wireless networks
of any size by enabling you to quickly configure an entire group of RadioLinx
modems to the same parameter settings using templates built with AceManager.

To ensure your implementation is optimal, users can easily see when modems
are out of contact, and periodically poll each device for performance statistics.

AceView is an efficient status and connection monitoring application with a low­profile, easy to read interface.

1.2.1 Modem Doctor

Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow
you to get a log file of the RLXIC-SG activity which you can then send to ProSoft
Technology support, erase the current configuration completely, and temporarily
set the RLXIC-SG to a known configuration to aid in trouble shooting (SOS
mode).

1.3 Connecting to your cellular provider

The RLXIC-SG uses your cellular provider as an ISP (Internet Service Provider)
to connect you to the Internet.

1.3.1 Steps of a connection:

1 When your RLXIC-SG is powered on, it automatically searches for cellular

service using GSM/GPRS.

2 Your RLXIC-SG establishes a PPP (Point to Point Protocol or "dial" up

connection) link to the your cellular provider network, also called registering
on the network, and receives an IP address.

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3 When your RLXIC-SG has received its IP address from your cellular provider,

a connection to the Internet or the cellular network is also available for a
computer or other device connected directly to the RLXIC-SG.

The RLXIC-SG will perform a one-to-one routing for all internet traffic to and
from the computer or other end device. One-to-one means that your RLXIC-SG
will provide a connection for one device to the Internet at a time. In Private Mode,
the RLXIC-SG will provide NAT (Network Address Translation) for the computer
or other end device.

Note: The RLXIC-SG does not provide advanced routing required by one-to-many (several devices
connected to one port). If you need to have more than one device connected to the Internet
through your RLXIC-SG, you will need to have a router connected to the modem. The modem
would provide the one-to-one connection to the router with the router configured to provide a
broader NAT service to the other devices connected to it.

1.3.2 Dynamic vs. Static IP Addresses

There are two types of addresses on networks: dynamic and static.
 Dynamic addresses are assigned on a "need to have" basis. Your RLXIC-SG

might not always receive the same address each time it connects with your
cellular provider.

 Static addresses are permanently assigned to a particular account, and will

always be used whenever your RLXIC-SG connects to the Internet. The IP
address will not be given to anyone else.

Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses, because it allows them to reuse a smaller number of IP addresses for
a large number of customers. A dynamic IP address is suitable for many
common Internet uses, such as web browsing, looking up data on another
computer system, or other client functions (such as data only being sent out or
only being received after an initial request).

Tip: If your account with your cellular provider includes a dynamic IP address, and you need a
static IP, please consult your cellular provider Representative for more information about changing
your account for static IP support.

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If you need to contact your RLXIC-SG, a device connected to the RLXIC-SG, or
a host system using the RLXIC-SG from the Internet, you need to have a known
IP (such as one which is static) or domain name (an IP address which is
converted by a DNS server into a word based name). If you have a dynamic IP
address for your modem, you can use a Dynamic DNS service (such as IP
Manager) to translate your IP address into to a domain name.

Caution: If you want to connect remotely to your RLXIC-SG using TCP/IP, the IP address given to
your modem by your cellular provider cannot be a private or internal IP address (such as a custom
APN or special private network Data Link) unless you are on the same network or inside that
network's firewall (such as with frame relay).

1.4 GSM

GSM Networks use SIM cards which are smart cards containing the account
holder's details. A SIM can generally be moved from one device to another
allowing for account portability and flexibility.

1.4.1 GPRS

General Packet Radio Service (GPRS) is packet-switched with many users
sharing the same transmission channel, but only transmitting when they have
data to send. This means that the total available bandwidth can be immediately
dedicated to those users who are actually sending at any given moment,
providing higher utilization where users only send or receive data intermittently.
GPRS provides speeds of 30- to 70 kbps with bursts up to 170 kbps.

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Specifications RLXIC-SG ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM

2 Specifications

In This Chapter

 Interface Port Pin-Outs..........................................................................15



Power Connector...................................................................................15

2.1.1 Features and Benefits

 Embedded Intelligence
 Low Power Consumption
 High-Speed Processor
 High-Speed 2-way Data
 Serial and USB Port
 Machine Protocols
 Simple Integration with Legacy Equipment
 Persistent Network Connectivity
 Remote Management and Configuration
 Suitable for use in Class I, Division 2, Groups A, B, C, D or unclassified or

non-hazardous locations

2.1.2 Technology

 GPRS (MS-12)

With Fallback to:

o GSM

2.1.3 Bands

 Quad Band GSM/GPRS/EDGE

o 850/900/1800/1900 MHz

2.1.4 Environmental

 Operating Temperature:

o -30° to 70° Celsius

 Storage Temperature:

o -40° to 85° Celsius

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2.1.5 Power Consumption: (@12V DC)

 Transmit/Receive (Typical/Max) 350/450 mA
 Idle 104 mA
 Input Current 40 mA to 120 mA
 Input Voltage 9 - 28V DC

2.1.6 Standards/Approvals

 Carrier specific approvals
 FCC
 Industry Canada

2.1.7 Host Interfaces

 USB Type B 5 Pin mini
 Antenna Connection:

o Cellular - 50 Ohm SMA

Warning: The antenna should be installed no closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring SAR.

2.1.8 Dimensions

 76mm x 25mm x 92mm
 160 grams

2.1.9 Application Interfaces

 TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, Binary, Modbus,

and more

2.1.10 LED Indicators

 Network
 Signal
 Activity
 Power

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2.2 Interface Port Pin-Outs

2.2.1 Serial Port

2.3 Power Connector

Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or
the area is known to be non-hazardous.

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Activating RLXIC-SG on your cellular provider RLXIC-SG ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM

3 Activating RLXIC-SG on your cellular provider

In This Chapter

 Installing the SIM...................................................................................17



Configuring the APN..............................................................................19

This chapter provides step-by-step directions for activating your RLXIC-SG on
your cellular provider's network.

3.1 Installing the SIM

The Subscriber Identity Module (SIM) in the RLXIC-SG is a smartcard that
securely stores the key identifying a cellular subscriber. Generally, you will only
need to install a SIM once in the life of the modem, and it may be pre-installed by
your ProSoft Technology Representative.

3.1.1 Before you start

If the SIM was pre-installed, activation of your modem is complete.

Cellular Account Required

 Cellular Account Required - To use your modem, you need to have an

active account with a data plan.

Software Required

 AceManager - Graphical interface for entering most AT Commands. You can

download AceManager from the ProSoft Technology website: www.prosoft­technology.com. A default installation of this utility is assumed later in these
directions

Hardware Required

 Serial cable - A straight through serial cable.

OR

 USB cable - A USB 2.0 A/Mini-B Cable

Note: Until you install a driver for the USB port, you cannot use your USB port to configure the
modem.

 Power adapter and a power source - You will need a power supply and

power source for the modem.

 PC or laptop - To configure the modem, you will need a computer with an

available serial or USB port.

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Tools Required

 Small Phillips screw driver - The Phillips screw driver is the one which is

also called a plus (+) or X screw driver.

3.1.2 Opening the Case

1 Unplug the RLXIC-SG power and all cables.
2 Using a small Phillips head screw driver, remove the screws on the front of

the RLXIC-SG.

3.1.3 Remove the SIM from the card

1 Carefully remove the SIM card from the card you received from your cellular

provider.

3.1.4 Insert the SIM

1 Gently press the SIM card to secure in place.

Note: The card and SIM may be a different color than these examples.

2 Gently press the SIM to click it into place.

Tip: The top of the card faces the bottom of the modem.

3.1.5 Finishing the SIM installation

When the faceplate is replaced and secured, the installation of the SIM is
complete.

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3.2 Configuring the APN

The APN (Access Point Name) is the way your modem knows how it will be
communicating with the network. The APN allows custom IP addressing and
tailoring your company's wireless IP solution to meet the security and IP
addressing requirements of your applications.

Note: Most accounts use the default addressing solution of Private or Public IP addresses supplied
by the Internet and Proxy APNs. Only if you have a Static or Custom IP address should you need
to configure a custom APNs.

The default APN is Internet. If you need a different APN, use AceManager to
configure it.

3.2.1 Start AceManager

START > ALL PROGRAMS > AIRLINKCOMMUNICATIONS > ACEMANAGER >
ACEMANAGER

3.2.2 Connect to the Modem

1 Click the CONNECT button.

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2 Select TCP, UDP, or PPP.

Enter the connection information.

o For UDP or TCP, enter 192.168.13.31 as the IP address.
o For PPP, select the COM port to which the modem is connected.

Note: The simplest way to connect to the modem is through a USB cable. Refer to Universal Serial
Bus (USB) (page 41) for information on how to install the necessary drivers for a USB connection.

3 Enter the password. The default password will be entered for you.
4 Click OK.

3.2.3 Enter the APN

1 Select GPRS from the menu on the left side of AceManager (under "Groups")

2 Type your APN in the New Value field of *NETAPN.

Optional: If you need to configure your modem for a custom APN, after entering the APN, there is
additional information you will need to enter.

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3 Select M

ISC from the menu on the left side under the Common group.

4 Enter the NAI into the new value field for *NETUID, and enter your network

password into the new value field for *NETPW.

3.2.4 Write the Settings to the RLXIC-SG

1 Click the Write button on the tool bar of AceManager.

2 Wait for the message "Write Successful" to appear in the status bar.
3 Reset the RLXIC-SG.

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Hardware Installation of the RLXIC-SG RLXIC-SG ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM

4 Hardware Installation of the RLXIC-SG

In This Chapter

 Connecting to Power.............................................................................24



Connecting to a Computer or other Device ...........................................25

 Indicator Lights......................................................................................25



Mounting................................................................................................26

Note: During installation, please be sure that the cables are secure but do not bear any additional
weight that could loosen the connector from the unit.

Your RLXIC-SG should be mounted in a position that allows easy access for the
cables so they are not bent, constricted, in close proximity to high amperage, or
exposed to extreme temperatures. The LEDs on the front panel should be visible
for ease of operational verification. You should ensure that there is adequate
airflow around the modem but that it is kept free from direct exposure to the
elements, such as sun, rain, dust, etc.

Caution: The RLXIC-SG is in a hardened case, and designed for use in industrial and extreme
environments. However, unless you are using cables expressly designed for such environments,
they can fail if exposed to the same conditions the RLXIC-SG can withstand.
Note: This device is not intended for use within close proximity of the human body. Antenna
installation should provide for at least a 20 CM separation from the operator.

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Antennas selected should not exceed a maximum gain of 5 dBi under standard
installation configuration. In more complex installations (such as those requiring
long lengths of cable, and/or multiple connections), it is imperative that the
installer follow maximum dBi gain guidelines in accordance with the radio
communications regulations of the Federal Communications Commission (FCC),
Industry Canada, or your country's regulatory body (if used outside the US).

Your RLXIC-SG will work with most cellular antennas with a SMA connector.
Connect the primary antenna or primary RF cable directly to the antenna
connector on the back of the RLXIC-SG.

Tip: When using a cable to an antenna placed away from the modem, minimize the length of your
cable. All gain from a more advantageous antenna placement can be lost with a long cable to the
modem.

4.1 Connecting to Power

This I/O port handles external input and output events. An external device can
send digital input to the modem, through the digital I/O port.

Your RLXIC-SG can be used with either DC or AC, with the appropriate power
adapter. DC cables and AC adapters are available as optional accessories in
addition to the one included with your RLXIC-SG.

The color wires are:
 BLACK

(2 conductor) = Ground

 RED (1 conductor) = Power

Note: When using a DC power source (such as a solar cell), ProSoft Technology recommends
placing a fuse (1-2 Amp) on the line close to the power source to protect your power source from
possible surges due to shorts or other line issues.

The DC power cable positive lead should be connected to the battery or power
source positive terminal. The power cable negative lead should be connected to
the battery or power source negative terminal.

Tip: The DC power cable has a white wire lead in addition to the power positive and negative. This
is for a feature not present in the RLXIC line modems. In the RLXIC-SG, the white wire lead has no
function and can be ignored.

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Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or
the area is known to be non-hazardous.

4.2 Connecting to a Computer or other Device

Your RLXIC-SG's full-speed (12 Mbit) USB 2.0 port can
be connected directly to most computers or other devices
using a standard full-speed USB 2.0 cable. If the
computer or device you are connecting or the cable is not
rated for full-speed, the modem will communicate at a
reduced speed to match. The RLXIC-SG functions as a
device, not a host.

When it is connected to a computer, the USB port should be seen as a COM port
or Ethernet port after the applicable driver is installed.

The RLXIC-SG has a standard mini-B connector.

Warning: The USB port can only be used in a non-hazardous environment.

4.3 Indicator Lights

When your RLXIC-SG is connected to power and
an antenna, there is a specific pattern to the lights
to indicate its operation mode.

 Network - Indicates a successful connection

to the cellular network with an IP address
given, and a channel acquired.

 Signal - Light shows the strength of the

signal, and may be nearly solid (strong signal)
or flashing (weaker signal). A slow flash
indicates a very weak signal.

4.3.1 RSSI LED Ranges

RSSI/Signal LED Status Ranges of RSSI (dBm)

On Solid Equal to or stronger than -69
Fast Blink -70 to -79
Normal blink -80 to -89
Slow Blink -90 to -99
Extinguished Equal to or weaker than -100

 Activity - Lights will flash as data is transferred to and from the RLXIC-SG

modem on the remote network.

 Power - Indicates the power adapter is connected, and there is power getting

to the RLXIC-SG.

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 The Reset button (on the left side of the RLXIC-SG) has two functions. If it is

quickly depressed and released, the modem will simply power cycle the
internal hardware. If, however, the reset is depressed and h
seconds (co

unt 45 slowly, and wait for the power light to go off after the light

eld for 45

pattern stops), the ALEOS configuration settings will return to the factory
defaults.

4.3.2 Light Patterns

The LEDs on the front of the modem will respond in different patterns to indicate
modem states.

 Normal - Each LED, mentioned above, is lit as applicable.
 Start up - The LEDs will cycle from left to right.
 PassThru mode - Network and Signal LEDs will blink in tandem. The Activity

LED will blink when transmitting or receiving data.

 SOS - The Network LED blinks.
 Configuration Reset - The LEDs will cycle left to right, and then right to left 4

times.

 Authentication Failure - The Network, Signal, and Activity LEDs blink every

2 seconds.

 Data Retry - The Network, Signal, and Activity LEDs blink every 3 seconds.

4.4 Mounting

An optional accessory for your RLXIC-SG is a DIN-rail mounting kit, which
includes a bracket. The bracket is designed to hold the modem in place on the
DIN-rail.

To install the radio in the mounting kit, follow these steps.
1 Mount the bracket using number 6 screws. There are two holes each, to

fasten screws, and minimum of one hole each end is required for mounting
bracket.

2 Position RLXIC-SG between Alignment ears.
3 Engage top groove in body of RLXIC-SG with two tabs.
4 Push on far side of RLXIC-SG in center so that it touches side of Bracket.
5 Press down and release when upper groove on far side of RLXIC-SG, aligns

with tabs.

6 Release to complete installation into mounting bracket.
To remove, press on the two edges of the modem and the brackets, as pointed

by arrows in the diagram provided below. By doing this, the modem will snap out
of the mounting bracket.

To mount the bracket on the DIN-rail, follow these steps
1 Position the mounting bracket on a 35 x 7.5mm DIN rail at a slight angle with

the hook on the left side of the bracket hooked into the right side of the unit
on the left.

2 Rotate the bracket onto the DIN rail with the top of the rail hooked under the

lip on the rear of the bracket.

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3 Press the bracket down onto the DIN rail until flush. The locking tab snaps

into position and locks the bracket to the DIN rail.

4 If the bracket does not lock in place, use a screwdriver or similar device to

move the locking tab down, press the bracket flush with the DIN rail and
release the locking tab to lock the bracket in place.

4.4.1 Optional Mounting Bracket

4.4.2 Mounting Bracket Installation

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4.4.3 Mounting Bracket Dimensions

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Configuring your RLXIC-SG RLXIC-SG ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM

5 Configuring your RLXIC-SG

In This Chapter

 Using AceManager................................................................................29



Using Templates ...................................................................................32

 Using a Terminal Application with AT Commands.................................36

With ALEOS as its "brain", the RLXIC-SG is a highly configurable device, more
than just a "dumb" modem.

To configure your RLXIC-SG, you have two options. You can use the
configuration and management applications of the AceWare suite or you can use
a terminal emulator application such as HyperTerminal, PuTTY, or many others.

Because the AceWare applications are designed for ease of use, nearly all
descriptions and screen shots of RLXIC-SG configuration in this guide and
Application Notes are done with AceManager. In addition to the various chapters
in this guide giving information and directions about using the features of your
RLXIC-SG, the Configuration Commands appendix briefly describes all the
commands available. To get a more expanded view of the other AceManager
features, refer to the AceManager Guide.

Refer to Configuration Commands for a full listing of the available commands
(page

89).

5.1 Using AceManager

AceManager is a free utility and is available on the product CD or can be
downloaded from the ProSoft Technology website.

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5.1.1 Start AceManager

START > ALL PROGRAMS > AIRLINK COMMUNICATIONS > ACEMANAGER

5.1.2 Connect to your RLXIC-SG

1 Click the CONNECT button.

2 Select a connection method:

o If you are connecting remotely, you can use UDP, TCP, or SMS.
o If you are connecting locally with the modem connected directly to your

computer using a serial cable, you can use PPP.

o If you are connecting locally with the modem connected directly to your

computer using an Ethernet cable, you can use UDP, TCP, or Ethernet.

3 Enter the connection information.

o For UDP or TCP, if you are connecting locally, use the *HOSTPEERIP of

the modem to connect. The default for the *HOSTPEERIP is

192.168.13.31.

o For SMS, enter the phone number of the modem, and select your wireless

carrier.

o For PPP, select the COM port to which the modem is connected.

4 Enter the password. The default password will be entered for you.
5 Click OK.

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