ProSoft Technology RLXIC-S User Manual

RLXIC-SV

Intelligent Cellular

RadioLinx Intelligent Cellular
Serial Modem for the
Verizon Wireless CDMA Network

May 29, 2009

USER MANUAL

Important Notice

Because of the nature of wireless communications, transmission and reception of data can never be guarante ed.
Data may be delayed, corrupted (that is, it may have errors) or be totally lost. Although significant delays or losses of
data are rare when wireless devices such as the RadioLinx Intelligent Cellular products are used in a normal manner
with a well-constructed network, the RadioLinx Intelligent Cellular products (RLXIC-SV) should not be used in
situations where failure to transmit or receive data could result in damage of any kind to the user or any other party,
including but not limited to personal injury, death, or loss of property. ProSoft Technology accepts no responsibility for
damages of any kind resulting from delays or errors in data transmitted or received using the Radio Linx Intelligent
Cellular products, or for failure of the RadioLinx Intelligent Cellular products (RLXIC-SV) to transmit or receive such
data.

Safety and Hazards

Do not operate the RadioLinx Intelligent Cellular products in areas where blasting is in progress, where explosive
atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the RadioLinx Intelligent Cellular products MUST BE
POWERED OFF. The RadioLinx Intelligent Cellular products can transmit signals that co uld interfere with this
equipment.

Do not operate the RadioLinx Intelligent Cellular products in any aircraft, whether the aircraft is on the ground or in
flight. In aircraft, the RadioLinx Intelligent Cellular products MUST BE POWERED OFF. When operating, the
RadioLinx Intelligent Cellular products can transmit signals that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
RadioLinx Intelligent Cellular RLXIC-SV may be used at this time.

The driver or operator of any vehicle should not operate the RadioLinx Intelligent Cellular products while in control of
a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and
provinces, operating such communications devices while in control of a vehicle is an offence.

Limitation of Liability

The information in this manual is subject to change without notice, and does not represent a commitment on the part
of ProSoft Technology.

PROSOFT TECHNOLOGY, INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS
OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY PROSOFT TECHNOLOGY PRODUCT,
EVEN IF PROSOFT TECHNOLOGY AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall ProSoft Technology and/or its affiliates aggregate liability arising
under or in connection with the ProSoft Technology product, regardless of the number of events, occurrences, or
claims giving rise to liability, be in excess of the price paid by the purchaser for the ProSoft Technology product.

Patents

Portions of this product may be covered by some or all of the following US patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303

and other patents pending.
This product includes technology licensed from:
QUALCOMM® 3G
Licensed by QUALCOMM Incorporated under one or more of the following United States patents and/or their

counterparts in other nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338

Manufactured or sold by Prosoft Technology or its licensees under one or more patents licensed from InterDigital
Group.

Your Feedback Please

We always want you to feel that you made the right decision to use our products. If you have suggestions, comments,
compliments or complaints about the product, documentation or support, please write or call us.

ProSoft Technology
5201 Truxtun Ave., 3rd Floor
Bakersfield, CA 93309
[phone]
[phone] (Fax)
www.prosoft-technology.com

Copyright © ProSoft Technology, Inc. 2009. All Rights Reserved.
RLXIC-SV User Manual

May 29, 2009
ProSoft Technology ®, ProLinx ®, inRAx ®, ProTalk®, and RadioLinx ® are Registered Trademarks of ProSoft

Technology, Inc. All other brand or product names are or may be trademarks of, and are used to identify products
and services of, their respective owners.

ProSoft Technology® Product Documentation

In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments.
User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided on the enclosed CD, and are
available at no charge from our web site: www.prosoft-technology.com

Printed documentation is available for purchase. Contact ProSoft Technology for pricing and availability.
Asia Pacific: +603.7724.2080

Europe, Middle East, Africa: +33 (0) 5.3436.87.20
Latin America: +1.281.298.9109
North America: +1.661.716.5100

Contents RLXIC-SV ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network

Contents

Important Notice..................................................................................................................................2

Safety and Hazards ............................................................................................................................2

Limitation of Liability............................................................................................................................2

Patents................................................................................................................................................3

Your Feedback Please........................................................................................................................3

ProSoft Technology® Product Documentation...................................................................................4

1 Introduction to the RLXIC-SV 7

1.1 ALEOS™...................................................................................................................7

1.2 AceWare™................................................................................................................8

1.3 Connecting to your cellular provider........................................................................10

1.4 1x Communication EV-DO......................................................................................11

2 Specifications 13

2.2 Interface Port Pin-Outs............................................................................................15

2.3 Power Connector.....................................................................................................15

3 Activating your RLXIC-SV on your cellular provider 17

3.1 Setup Wizard...........................................................................................................17

3.2 Activating Using AT Commands .............................................................................26

4 Hardware Installation of the RLXIC-SV 29

4.1 Connecting to Power...............................................................................................30

4.2 Connecting to a Computer or other Device.............................................................31

4.3 Indicator Lights........................................................................................................31

4.4 Mounting..................................................................................................................32

5 Configuring your RLXIC-SV 35

5.1 Using AceManager..................................................................................................35

5.2 Using Templates .....................................................................................................38

5.3 Using a Terminal Application with AT Commands..................................................42

6 Universal Serial Bus (USB) 47

6.1 Installing the USB driver..........................................................................................47

6.2 Using the Virtual Ethernet Port................................................................................55

6.3 Changing the USB port communication..................................................................56

6.4 Using the Virtual Serial Port....................................................................................56

7 Data Communication and Host Modes 59

7.2 Basic Modes............................................................................................................60

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7.3 Serial Modes........................................................................................................... 63

7.4 Data Communication.............................................................................................. 67

7.5 Keepalive................................................................................................................ 72

8 IP Manager 75

8.2 Understanding Domain Names............................................................................... 76

8.3 Dynamic Names ..................................................................................................... 77

8.4 Using IP Manager with your RLXIC-SV.................................................................. 77

8.5 Understanding DNS................................................................................................ 79

9 Configuring Modbus/BSAP 81

9.1 Modbus Overview................................................................................................... 81

9.2 Configuring the RLXIC-SV at the Polling Host for Modbus on UDP....................... 83

9.3 Configuring the Remote RLXIC-SVs for Modbus with UDP................................... 85

10 SNMP : Simple Network Management Protocol 89

10.2 SNMP Configuration............................................................................................... 90

10.3 SNMP MIB Definition Sample................................................................................. 92

11 Configuration Commands 97

11.1 Info (information)..................................................................................................... 97

11.2 Status...................................................................................................................... 99

11.3 Common ...............................................................................................................102

11.4 Logging................................................................................................................. 129

11.5 Telemetry/Addr List............................................................................................... 130

11.6 1x/EV-DO.............................................................................................................. 132

12 Support, Service & Warranty 135

12.1 How to Contact Us: Technical Support................................................................. 135

12.2 Return Material Authorization (RMA) Policies and Conditions............................. 136

12.3 LIMITED WARRANTY.......................................................................................... 137

Index 143

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Introduction to the RLXIC-SV RLXIC-SV ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network

1 Introduction to the RLXIC-SV

In This Chapter

 ALEOS™.................................................................................................7



AceWare™..............................................................................................8

 Connecting to your cellular provider......................................................10



1x Communication EV-DO ....................................................................11

Powered by ALEOS™, RLXIC-SV modems are designed to maintain a reliable,
consistent network connection. With a serial interface and a vast library of
machine protocols, the RLXIC-SV is a workhorse for industrial and mission
critical applications. Class I Division 2 certified as nonincendive equipment, the
RLXIC Series is ideally suited for use in hazardous environments.

Key applications include utilities, manufacturing, automation, oil and gas,
SCADA, telemetry, Homeland Security, and asset monitoring.

1.1 ALEOS™

ALEOS, the embedded core technology of the RadioLinx Intelligent Cellular
products, simplifies installation, operation and maintenance of any solution, and
provides an always-on, always-aware intelligent connection for mission-critical
applications. ALEOS enables:

 Persistent Network Connectivity
 Over-The-Air (OTA) Upgrades
 Wireless Optimized TCP/IP
 Real-Time Notification

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 Extensive Machine Protocols
 Packet Level Diagnostics
 Device Management & Control
 Protocol Spoofing

1.2 AceWare™

A wireless solution is not complete until you have software tools to manage the
devices monitoring your valuable equipment. AceWare™ is the device
management and monitoring application suite for RadioLinx Intelligent Cellular
products powered by ALEOS.

 AceManager
 AceNet
 AceView
 Setup Wizard
 Modem Doctor

These modem utilities, except AceNet, are free of charge to those who own
Prosoft Technology RadioLinx modems. You can download the applications and
their user guides from the Prosoft Technology RadioLinx Solutions web site:
www.prosoft-technology.com. Contact your dealer or Prosoft Technology
representative for information on AceNet.

Note: AceView, AceManager, and AceNet require the Microsoft .NET Framework v. 1.1 and
Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET
Framework from Microsoft at: http://www.microsoft.com/.

1.2.1 AceManager

AceManager, the AceWare remote configuration and monitoring tool, simplifies
deployment and provides extensive monitoring, control and management
capabilities. AceManager gives you the power to monitor and control your Prosoft
Technology RadioLinx communications platforms in real-time.

Simplified Deployment

AceManager provides the ability to remotely set up and configure your RadioLinx
Intelligent Cellular products. Remote device setup and configuration reduces the
deployment timeline of your wireless solution and provides a quicker path to ROI.

Templates allow you to easily configure other devices in your fleet with identical
settings, ensuring a simple, accurate deployment.

Monitor and Control

AceManager allows an administrator to remotely monitor a modem's status,
health and configuration settings. The user interface displays signal strength, cell
site information, byte counters and error conditions, enabling you to locate any
issues and troubleshoot immediately.

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AceManager enables remote configuration and parameter settings to be changed
or reset instantly over the air, change a device's port configuration, IP address
settings, and much more. After configuring one modem, use the template feature
to copy that device configuration to other modems.

Tip: Configuration steps and examples in this guide use AceManager.

1.2.2 AceNet

AceNet, the enterprise grade productivity enhancing tool, enables you to
efficiently deploy and monitor RadioLinx Intelligent Cellular products on a large
scale.

Network Monitoring

AceNet allows you to efficiently deploy, monitor, and maintain wireless networks
of any size by enabling you to quickly configure an entire group of Prosoft
Technology RadioLinx modems to the same parameter settings using templates
built with AceManager.

To ensure your implementation is optimal, users can easily see when modems
are out of contact and periodically poll each device for performance statistics.

1.2.3 AceView

AceView is an efficient status and connection monitoring application with a low­profile, easy to read interface.

1.2.4 Setup Wizard

A quick and easy way to activate and configure your RLXIC-SV to connect to the
your cellular provider cellular network is by using the AceWare Setup Wizard.

1.2.5 Modem Doctor

Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow
you to get a log file of the RLXIC-SV activity which you can then send to Prosoft
Technology support, erase the current configuration completely., and temporarily
set the RLXIC-SV to a known configuration to aid in trouble shooting (SOS
mode).

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1.3 Connecting to your cellular provider

The RLXIC-SV uses your cellular provider as an ISP (Internet Service Provider)
to connect you to the Internet.

1.3.1 Steps of a connection

1 When your RLXIC-SV is powered on, it automatically searches for cellular

service using CDMA.

2 Your RLXIC-SV establishes a PPP (Point to Point Protocol or "dial" up

connection) link to the your cellular provider network, also called registering
on the network, and receives an IP address.

3 When your RLXIC-SV has received its IP address from your cellular provider,

a connection to the Internet or the cellular network is also available for a
computer or other device connected directly to the RLXIC-SV.

The RLXIC-SV will perform a one-to-one routing for all internet traffic to and
from the computer or other end device. One-to-one means that your RLXIC-SV
will provide a connection for one device to the Internet at a time. In Private Mode,
the RLXIC-SV will provide NAT (Network Address Translation) for the computer
or other end device.

1.3.2 Dynamic vs. Static IP Addresses

There are two types of addresses on networks: dynamic and static.
 Dynamic addresses are assigned on a "need to have" basis. Your RLXIC-SV

might not always receive the same address each time it connects with your
cellular provider.

 Static addresses are permanently assigned to a particular account, and will

always be used whenever your RLXIC-SV connects to the Internet. The IP
address will not be given to anyone else.

Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses, because it allows them to reuse a smaller number of IP addresses for
a large number of customers. A dynamic IP address is suitable for many
common Internet uses, such as web browsing, looking up data on another
computer system, or other client functions (such as data only being sent out or
only being received after an initial request).

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Tip: If your account with your cellular provider includes a dynamic IP address, and you need a
static IP, please consult your cellular provider Representative for more information about changing
your account for static IP support.

If you need to contact your RLXIC-SV, a device connected to the RLXIC-SV, or a
host system using the RLXIC-SV from the Internet, you need to have a known IP
(such as one which is static) or domain name (an IP address which is converted
by a DNS server into a word based name). If you have a dynamic IP address for
your modem, you can use a Dynamic DNS service (such as IP Manager) to
translate your IP address into to a domain name.

Caution: If you want to connect remotely to your RLXIC-SV using TCP/IP, the IP address given to
your modem by your cellular provider cannot be a private or internal IP address (such as a custom
APN or special private network Data Link) unless you are on the same network or inside that
network's firewall (such as with frame relay).

1.4 1x Communication EV-DO

CDMA (Code Division Multiple Access) is the underlying digital radio network
technology used by many cellular providers across the globe and is prevalent in
North America. To provide backward compatibility and seamless connections in a
wider range of locations, your RLXIC-SV will fall back to 1x when EV-DO is not
available.

RLXIC-SV is certified with the prominent North American 1x and EV-DO carriers.

1.4.1 EV-DO

EV-DO (Evolution Data Optimized) provides a broadband-like cellular data
connections that is 10 times faster than 1x/CDMA service. With the high-speed
connection, users can experience faster downloading when accessing the
Internet and retrieving e-mails, including large attachments and other bandwidth­intensive applications. EV-DO is often referred to as Mobile Broadband and
Cellular Broadband.

EV-DO revision A is an enhancement on the original revision 0 adding expanded
upload capabilities and a more robust connection overall. In addition to
increasing the downlink speed, revision A also increases the uplink speed. In
addition, it is backwards compatible and automatically connects with existing and
broadly deployed EV-DO Rev. 0 and 1x networks ensuring reliable and pervasive
connectivity.

Note: Your RLXIC-SV does not have a second antenna for received diversity. Received diversity is
disabled by default.

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1.4.2 1x

1x provides a digital cellular telephony system and can provide wireless Internet
access at speeds between 60 and 80 kbps, with bursts up to 144 kbps.

1.4.3 Security

1x and EV-DO data transmissions are highly secure. Originally developed based
upon the "spread spectrum" pioneered by the US Department of Defense,
security in CDMA technologies is obtained by spreading the digital information
contained in a particular signal of interest over multiple coded paths, over a much
greater bandwidth than the original signal.

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Specifications RLXIC-SV ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network

2 Specifications

In This Chapter

 Interface Port Pin-Outs..........................................................................15



Power Connector...................................................................................15

2.1.1 Features and Benefits

 Embedded Intelligence
 Low Power Consumption
 High-Speed Processor
 High-Speed 2-way Data
 Serial and USB Port
 Machine Protocols
 Simple Integration with Legacy Equipment
 Persistent Network Connectivity
 Remote Management and Configuration
 Suitable for use in Class I, Division 2, Groups A, B, C, D or unclassified or

non-hazardous locations

2.1.2 Technology

 CDMA EV-DO Revision A

With Fallback to:

o CDMA 1x EV-DO (Release 0)
o CDMA 1xRTT
o CDMA IS-95

2.1.3 Bands

 800 Mhz Cellular
 1900 Mhz PCS

2.1.4 Environmental

 Operating Temperature:

o -30° to 70° Celsius

 Storage Temperature:

o -40° to 85° Celsius

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2.1.5 Power Consumption: (@12V DC)

 Transmit/Receive (Typical/Max) 350/450 mA
 Idle 104 mA
 Input Current 40 mA to 120 mA
 Input Voltage 9 - 28V DC

2.1.6 Standards/Approvals

 Carrier specific approvals
 FCC
 Industry Canada

2.1.7 Host Interfaces

 USB Type B 5 Pin mini
 Antenna Connection:

o Cellular - 50 Ohm SMA

Warning: The antenna should be installed no closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring SAR.

2.1.8 Dimensions

 76mm x 25mm x 92mm
 160 grams

2.1.9 Application Interfaces

 TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, Binary, Modbus,

and more

2.1.10 LED Indicators

 Network
 Signal
 Activity
 Service
 Power

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2.2 Interface Port Pin-Outs

2.2.1 Serial Port

2.3 Power Connector

Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or
the area is known to be non-hazardous.

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Activating your RLXIC-SV on your cellular provider RLXIC-SV ♦ Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network

3 Activating your RLXIC-SV on your cellular

provider

In This Chapter

 Setup Wizard.........................................................................................17



Activating Using AT Commands............................................................26

This chapter provides step-by-step directions for activating your RLXIC-SV on
your cellular provider's network.

Tip: If you want to use USB to activate the RLXIC-SV, you will need to install the USB driver first.
Please refer to Installing the USB driver (page 47).

3.1 Setup Wizard

You can find the Setup Wizard installation on the CD which came with your
RLXIC-SV or on the ProSoft Technology website at www.prosoft­technology.com.Use only the Setup Wizard for your cellular provider for best
results.

Note: The Setup Wizard requires the Microsoft .NET framework v. 1.1 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain .NET from Microsoft:
http://www.microsoft.com.
Note: If you are setting modem for circuit switched mode, please test your connection to ensure
your network account has been set up correctly.

3.1.1 Starting the Setup Wizard

1 Connect the RLXIC-SV to your computer using a serial cable USB cable.
2 Connect the power adapter and antenna to your RLXIC-SV.
3 Install the Setup Wizard by running your cellular providerSetupWizard.exe

and follow the prompts.

4 Run the Setup Wizard from the Windows Start menu.

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Start>All Programs>AirLink Communications>Setup Wizard>Setup
Wizard

5 Click N

EXT to start the Wizard process.

3.1.2 Connecting to the Modem

If you connected your RLXIC-SV to the port on your computer, select

C

ONNECTED TO AN ETHERNET/USB PORT and use the drop down menu to select

the Ethernet adapter or USB/net connectionon your computer to which the
modem is connected (most computers only have one adapter which will be
selected for you). The default password for the modem is entered for you. Click

N

EXT.

Note: If you want to use USB with the Setup Wizard you will need to first install the driver, refer to
Installing the USB driver section in this Chapter.

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OR
Select C

the port from the drop down menu. Click N

ONNECTED TO A SERIAL PORT, check Auto Detect Port Settings or select

EXT.

Note: You cannot activate with serial and would need USB/net to use set up wizard.

After the Setup Wizard connects to your RLXIC-SV, the details for your specific
model will be displayed. If the incorrect model is displayed, press the Reset
Button on your RLXIC-SV so the Wizard can attempt to connect again. Click

N

EXT.

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3.1.3 Selecting Tasks

After the Wizard detects your RLXIC-SV, you will be offered a menu of Setup
tasks. Choose the tasks you need from those displayed.

 Update ALEOS Firmware: Check the ProSoft Technology website at

www.prosoft-technology.com for the latest ALEOS firmware.

 Activate Modem: Configure your RLXIC-SV to connect on the your cellular

provider network.

 Test Modem Setup: Verify your RLXIC-SV is properly configured and

connecting on the your cellular provider network.

 Setup a DUN Connection: Create a Dial-Up Networking entry for local

connection. This part of the setup is only needed if you will be using your
RLXIC-SV to connect directly from a computer to the Internet or other
network.

Click N

EXT when you have selected your desired options.

Note: Based on your selections, you may not need to do all of the following Wizard steps.

3.1.4 Optional: Wizard: Update ALEOS

Note: Follow this step, only if Update Aleos option has been selected in the task menu checkbox

On occasion, ProSoft Technology releases updates to the firmware for your
modem. These updates can include new features as well as bug fixes. To make
sure your modem is at optimal performance, it is recommended to C
UPDATES and UPDATE NOW if an update is found.

Note: While checking for ALEOS Firmware updates, the Setup Wizard uses the Internet
connection on your computer to connect to the ProSoft Technology server. Your RLXIC-SV is not
connected to the wireless network for this process.

HECK FOR

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Tip: You can download current ALEOS firmware from the ProSoft Technology website, and install
it separately.

Click NEXT when you are finished updating or if you choose not to update.

3.1.5 Activate Modem

The steps and data required to activate your RLXIC-SV on the your cellular
provider network varies depending on the model. The Wizard is designed to
support older models as well as those currently shipping

To configure or provision your modem to work on the your cellular provider
network, you will need device activation information provided by your cellular
provider.

Fill in the requested information and click N

EXT on each screen.

 MSL - Master Subsidy Lock or Activation Code to unlock the internal

hardware of your RLXIC-SV. This code is provided by your cellular provider.

 MDN - The phone number of your cellular account.

 MIN or MSID - The identification number for your cellular account.

Caution: Your MDN and MIN or MSID may be different. You need to enter both numbers for
activation to succeed.

 Static IP - If you have a cellular account with a static IP address, check this

box if it is displayed.

Caution: If you do not have a static IP account and check the Static IP box, you may not be able to
activate your RLXIC-SV or register on the your cellular provider network.

The Wizard will check the signal strength of your RLXIC-SV (RSSI). Click Next to
begin the activation process.

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Note: The process may take a few minutes. Progress information will display across the bottom.

Tip: If you have low signal, you may encounter difficulties activating your modem. Try a different

location or a different antenna to increase your signal if it is -90 or lower (yellow to red bar).

3.1.6 Test Modem Setup

Your connection of your RLXIC-SV to the Internet is tested using the your cellular
provider cellular network.

Green checks in the boxes indicate the tests were successful and your RLXIC­SV is functioning properly. At this point your modem is configured and activated
to work on the your cellular provider network.

Note: These tests, depending on the strength of your signal, may take a few minutes. Initially,
while the tests are being performed, there may be red Xs in the boxes. The Status line will give an
indication of the progress of the connection process.

If Test Modem Settings shows the status of your modem is "Data Connection
Failed - Waiting for Retry", "No Service", "No Carrier", "Network Negotiation
Failed", "Network Authentication Failed", "Modem Not Registered", or the Reg
Net light on the modem is not lit, double-check your device activation information
and return to the Activate Modem step to reconfigure your RLXIC-SV.

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3.1.7 Data Link Configuration

Note: These screens will only be displayed if Private Networking Data Link is selected.

Private Networking Data Link is a special account configuration that provides a
more secure connection for your RLXIC-SV and often provides a static IP with
authentication on an exclusive server. Consult your your cellular provider
representative for details about Private Networking Data Link if it is something
you need for your account.

Before you start the configuration for Private Networking, Data Link, the
connection to the network may be checked.

Caution: Ensure the RLXIC-SV has been activated before you proceed with the Private
Networking Data Link steps. Configuring Private Networking Data Link before the RLXIC-SV has
been activated can prevent successful activation.

Fill in the requested information and click NEXT on each screen.
 Network Access Identifier (NAI) - Fill in the fields for NAI. The NAI should

be in the form of an email address.

 The Primary Home Agent (Primary HA) and Secondary Home Agent

(Secondary HA) are the network servers responsible for IP addressing and
routing. Fill in the information, as applicable.

 HA SPI and AAA SPI, required for authentication on the Primary and

Secondary Home Agents, is provided by Alltel.

 HA Shared Secret Password is used for both Home Agents. This may be

filled in for you with a password created for your RLXIC-SV for the your
cellular provider network.

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 The AAA/Vision Password is required by the Authentication, Authorization

and Accounting server. This may be filled in for you with default for your
cellular provider.

When the Private Networking Data Link configuration is completed, the
connection to the network will be tested again.

3.1.8 Optional: Setting up a DUN Connection

Note: Using DUN, the speed of the connection is the limited to the connection between the modem
and the computer. This may be less than the total bandwidth available with EV-DO HSDPA.

Dial-up Networking (DUN) allows a computer or other device to use the serial
port on a RLXIC-SV to connect to the Internet or private network just like an
analog modem using a standard phone line. The Setup Wizard will install a driver
for the RLXIC-SV and set up the connection between your computer and the
RLXIC-SV. You will need to have administrator access on the computer for this
section of the installation.

If you already have other modems installed on your computer, they will be listed
on the Modem Installation screen. If you have other modems installed on your
computer using the same serial port, they may conflict. As long as you do not
intend to use them, you can Remove other modems using this menu.

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1 Select I

NSTALL to begin adding the driver for the RLXIC-SV to your computer.

2 The COM port and speed should match the settings of the RLXIC-SV and

where it will be connected (default settings will be pre-entered).

3 Select N

EXT to begin the driver installation.

4 You will see a confirmation box from Microsoft Windows to specify if you wish

to install this driver on your computer. Select C

ONTINUE ANYWAY to install the

driver.

5 When the driver is installed, you will return to the Modem installation screen.

The RLXIC-SV should now be listed (in addition to any other modem installed
on your computer).

6 Click N

EXT to continue to install the DUN configuration.

If you already have a DUN connection installed for a different modem, it will be
listed on the Dial-up Networking Connection screen.

1 Select A

DD to create a new connection for the RLXIC-SV.

2 From the drop down menu, select S

IERRA WIRELESS MODEM.

3 The defaults for the phone number, user name and password will already be

entered.

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4 Click N

EXT to begin the install.

At the completion of the DUN installation, you will return to the Dial-up
Networking Connection screen. The AirLink modem should now be listed as a
connection.

Your modem is now ready to be used as a DUN device for any applications on
your computer needing a network connection. If you have DUN installed for more
than one modem, you will need to specify in your application which DUN to use.
Unless it is the only DUN, your RLXIC-SV may not be the one your computer
sees as a default.

3.2 Activating Using AT Commands

If there is no Setup Wizard for your carrier available, an alternate method to
configure and activate your RLXIC-SV is by using AT commands sent directly to
the modem with a terminal application.

Caution: It is not possible to activate the RLXIC-SV using either AceManager or AceNet.

3.2.1 Using ALEOS

1 Set telnet timeout in to 20 minutes.

AT*TELNETTIMEOUT=20

2 Save the telnet setting.

AT&W

3 Enter the user name of your account (NAI). The user name is usually

expressed as an email address with phone number of the account (example,
[e-mail]). This information should be provided by your carrier.
You may not need this step.

AT*NETUID=[NAI]

4 Enter the password of your account. This information should be provided by

your carrier. You may not need this step.

AT*NETPW=[password]

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5 Verify ALEOS has established communication to the internal hardware.

ATI3

o Enter the activation command appropriate for your type of account. The

SID and NID are optional and only required if your account type uses
them.

o If you have the same number for the MIN and MDN or MSID:

AT*PROVISION=MSL,MDN[,SID,NID]

o If you have the different numbers for the MIN and MDN or MSID:

AT*PROVISION2=MSL,MDN,MIN/MSID[,SID,NID]

3.2.2 Using Direct Commands to the Internal Hardware

Use only if the ALEOS method is unsuccessful.

Activating the Modem

1 Set telnet timeout in to 20 minutes.

AT*TELNETTIMEOUT=20

2 Save the telnet setting.

AT&W

3 Verify ALEOS has established communication to the internal hardware.

ATI3

4 Enter the user name of your account (NAI). The user name is usually

expressed as an email address with phone number of the account (example,
[e-mail]). This information should be provided by your carrier.
You may not need this step.

AT*NETUID=[NAI]

5 Enter the password of your account. This information should be provided by

your carrier. You may not need this step.

AT*NETPW=[password]

6 Put modem into passthru mode to by-pass ALEOS. This will allow direct

communication with the wireless module for programming. Entering passthru
will take 10-15 seconds and will return an "OK" when it is complete.

AT\APASSTHRU

7 Verify you are in Passthru mode.

AT!STATUS

8 Unlock the module.

AT~NAMLCK=MSL

9 Set the MDN and MSID.

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AT~NAMVAL=0,MDN,MSID,0,65535

10 Verify the settings are what you intended to enter.

AT~NAMVAL?0

Note: If your carrier supports IOTA, start the IOTA session. Not all carriers support IOTA. Please
check with your carrier before you use this command.

11 Start the IOTA session.

AT!IOTASTART

Status will be output until IOTA completes with "IOTA Successful" or " 1012
ERROR".

12 Reset the module.

AT!RESET

13 Press the reset button on the front of the modem. When the modem restarts,

it should register on the network.

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4 Hardware Installation of the RLXIC-SV

In This Chapter

 Connecting to Power.............................................................................30



Connecting to a Computer or other Device ...........................................31

 Indicator Lights......................................................................................31



Mounting................................................................................................32

Note: During installation, please be sure that the cables are secure but do not bear any additional
weight that could loosen the connector from the unit.

Your RLXIC-SV should be mounted in a position that allows easy access for the
cables so they are not bent, constricted, in close proximity to high amperage, or
exposed to extreme temperatures. The LEDs on the front panel should be visible
for ease of operational verification. You should ensure that there is adequate
airflow around the modem but that it is kept free from direct exposure to the
elements, such as sun, rain, dust, etc.

Caution: The RLXIC-SV is in a hardened case, and designed for use in industrial and extreme
environments. However, unless you are using cables expressly designed for such environments,
they can fail if exposed to the same conditions the RLXIC-SV can withstand.
Note: This device is not intended for use within close proximity of the human body. Antenna
installation should provide for at least a 20 CM separation from the operator.

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Antennas selected should not exceed a maximum gain of 5 dBi under standard
installation configuration. In more complex installations (such as those requiring
long lengths of cable, and/or multiple connections), it is imperative that the
installer follow maximum dBi gain guidelines in accordance with the radio
communications regulations of the Federal Communications Commission (FCC),
Industry Canada, or your country's regulatory body (if used outside the US).

Your RLXIC-SV will work with most cellular antennas with a SMA connector.
Connect the primary antenna or primary RF cable directly to the antenna
connector on the back of the RLXIC-SV.

Tip: When using a cable to an antenna placed away from the modem, minimize the length of your
cable. All gain from a more advantageous antenna placement can be lost with a long cable to the
modem.

4.1 Connecting to Power

This I/O port handles external input and output events. An external device can
send digital input to the modem, through the digital I/O port.

Your RLXIC-SV can be used with either DC or AC, with the appropriate power
adapter. DC cables and AC adapters are available as optional accessories in
addition to the one included with your RLXIC-SV.

The color wires are:
 BLACK

(2 conductor) = Ground

 RED (1 conductor) = Power

Note: When using a DC power source (such as a solar cell), ProSoft Technology recommends
placing a fuse (1-2 Amp) on the line close to the power source to protect your power source from
possible surges due to shorts or other line issues.

The DC power cable positive lead should be connected to the battery or power
source positive terminal. The power cable negative lead should be connected to
the battery or power source negative terminal.

Tip: The DC power cable has a white wire lead in addition to the power positive and negative. This
is for a feature not present in the RLXIC line modems. In the RLXIC-SV, the white wire lead has no
function and can be ignored.

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