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FASTTRAK
TX2200, TX2300
USER MANUAL
Version 3.2
FastTrak TX2200, TX2300 User Manual
Copyright
© 2007 Promise Technology, Inc. All Rights Reserved.
Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology.
Trademarks
Promise, and the Promise logo are registered in U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
Important data protection information
You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product.
Notice
Although Promise Technology has attempted to ensure the accuracy of the content of this manual, it is possible that this document may contain technical inaccuracies, typographical, or other errors. Promise Technology assumes no liability for any error in this publication, and for damages, whether direct, indirect, incidental, consequential or otherwise, that may result from such error, including, but not limited to loss of data or profits.
Promise Technology provides this publication “as is” without warranty of any kind, either express or implied, including, but not limited to implied warranties of merchantability or fitness for a particular purpose.
The published information in the manual is subject to change without notice. Promise Technology reserves the right to make changes in the product design, layout, and driver revisions without notification to its users.
This version of the User Manual supersedes all previous versions.
Recommendations
The appearance in this manual of products made by other companies, including, but not limited to software, servers and disk drives, is for the purpose of illustration and explanation only. Promise Technology does not recommend, endorse, prefer or support any product made by another manufacturer.
ii
Contents
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
FastTrak TX Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
WebPAM Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Key Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chapter 2: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Unpack Your FastTrak Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Install the FastTrak Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Install the Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Create Your Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
WebPAM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Utility Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Operating System Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Install WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Chapter 3: Install Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
23 |
Make an Installation Floppy Diskette . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
Existing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
26 |
Confirm Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
26 |
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
27 |
New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
27 |
Existing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
28 |
Confirm Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
28 |
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
29 |
New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
29 |
Existing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
30 |
Confirm Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
30 |
iii
FastTrak TX2200, TX2300 User Manual
Chapter 4: FastBuild™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
FastTrak BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
View Drive Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Create a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Create a Logical Drive: Create and Duplicate Option . . . . . . . . . . .36
Delete Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Controller Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Logical Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Chapter 5: WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
Log-in to WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
Regular Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
Secure Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
Log-out of WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
45 |
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
45 |
Add a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
45 |
Event Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
46 |
Delete a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
49 |
Change a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . . |
49 |
Change a User’s Email Address . . . . . . . . . . . . . . . . . . . . . . . . |
50 |
Change a User’s Access Rights . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Host Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
53 |
Utility Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
54 |
FastTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
55 |
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
56 |
Controller Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
56 |
Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
57 |
Controller Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
58 |
Controller Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
59 |
Physical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
60 |
Physical Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
60 |
Media Patrol Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
60 |
Physical Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
Physical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
63 |
Physical Drive Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . |
63 |
Physical Drive Bad Sector Log . . . . . . . . . . . . . . . . . . . . . . . . . |
65 |
Locate a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
66 |
iv
Contents
Chapter 5: WebPAM, continued
Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Logical Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Create a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 JBOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Delete a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Logical Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Logical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Logical Drive Migration and Expansion . . . . . . . . . . . . . . . . . . .74 Logical Drive Rebuild . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Synchronize/Redundancy Check All Logical Drives . . . . . . . . .79 Logical Drive Synchronization/Redundancy Check . . . . . . . . .81 Logical Drive Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Logical Drive Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Logical Drive Critical / Offline . . . . . . . . . . . . . . . . . . . . . . . . . .84
Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Enclosure View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Chapter 6: Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
About FastTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Adapter BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Introduction to RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 RAID 0 – Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 RAID 1 – Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 JBOD – Single Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 JBOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Other Logical Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Stripe Block Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Cache Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Logical Drive Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 RAID Level Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
v
FastTrak TX2200, TX2300 User Manual
Chapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Contact Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Return Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Appendix A: Partition and Format . . . . . . . . . . . . . . . . . . . . . . . . . .113
Appendix B: Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
BIOS and Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Software Driver Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
WebPAM Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
vi
Chapter 1: Introduction
•About This Manual, below
•Overview (page 2)
•FastTrak TX Series (page 2)
•WebPAM Software (page 3)
•Key Features and Benefits (page 3)
•Specifications (page 6)
Thank you for purchasing Promise Technology’s FastTrak TX2200 or TX2300 RAID Controller card.
About This Manual
This User Manual describes how to setup, use and maintain your FastTrak TX Series RAID Controller cards.
This manual includes a full table of contents, chapter task lists and numerous cross-references to help you find the specific information you are looking for.
Also included are four levels of notices:
Note
A Note provides helpful information such as hints or alternative ways of doing a task.
Important
An Important calls attention to an essential step or point required to complete a task. Important items include things often missed.
Caution
A Caution informs you of possible equipment damage or loss of data and how to avoid them.
Warning
A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them.
1
FastTrak TX2200, TX2300 User Manual
Overview
The PC which you are using either already contains FastTrak TX2200 or TX2300 RAID Controller card installed by a third-party or you have acquired a FastTrak TX2200 or TX2300 retail product for your existing PC and plan to install the card yourself.
•For PC owners wishing to install their TX2200 or TX2300 RAID Controller card, go to Chapter 2: Installation on page 5.
•For PCs with a FastTrak TX2200 or TX2300 RAID Controller card already installed, and you are experiencing any difficulties with the disk drives being recognized by the card, go to Chapter 6: Troubleshooting on page 51.
•If your operating system has crashed for some reason or you have downloaded updated drivers from the Promise website (www.promise.com), you may wish to reinstall software drivers for the FastTrak TX2200 or TX2300 RAID controller card. See Chapter 4: Installing Drivers on page 33.
FastTrak TX Series
Promise originally designed the FastTrak TX2200 or TX2300 as a cost-effective, high performance RAID controller cards that add performance and/or reliability to PC desktops and/or servers using Serial ATA drives.
FastTrak TX2200 and TX2300 have two independent data channels to support a maximum of two Serial ATA drives and supports:
•Stripe (RAID 0) – Identical drives can read and write data in parallel to increase performance.
•Mirror (RAID 1) – Mirror increases read performance through load balancing and elevator sorting while creating a complete backup of your files.
A FastTrak TX2200 or TX2300 striped logical disk can double the sustained data transfer rate of Serial ATA drives.
FastTrak TX2200 and TX2300 offer fault tolerant, data redundancy for entry-level network file servers or simply for desktop PC users wanting to continually protect valuable data on their PC.
Should a drive that is part of a mirrored logical disk fail, FastTrak TX2200 or TX2300 use the mirrored drive (which contains identical data) to assume all data handling. When a new replacement drive is later installed, FastTrak TX2200 or TX2300 rebuild data to the new drive from the mirrored drive to restore fault tolerance.
FastTrak TX2200 and TX2300 bootable BIOS supports individual drives larger than 137 GB. With FAT32 and NTFS partitioning, the logical disk can be addressed as one large single volume.
2
Chapter 1: Introduction
WebPAM Software
The Web-based Promise Array Management (WebPAM) RAID management software offers local management and monitoring of FastTrak disk arrays. Browser-based GUI provides email notification of all major events or alarms, memory cache management, logging for Windows servers, disk array maintenance, rebuild, and access to all components in disk array (server, controller, data channels, individual drives, and enclosure).
WebPAM also displays messages about critical events on the Host PC’s monitor screen even if your browser is closed.
For information on using WebPAM, refer to “Chapter 5: WebPAM” on page 43.
Key Features and Benefits
The following information offers an overview of the major features of your new Promise FastTrak TX2200 and TX2300.
Advanced Hardware Design
Features |
Benefits |
|
|
Supports 66 MHz PCI bus |
Allows maximum data transfers of up to 266MB |
motherboards (automatically |
per second (133 MB/s in 33 MHz slot) over the |
backward compatible with 33 |
bus to dramatically reduce the time to save and |
MHz PCI slots) |
retrieve large files. |
|
|
Supports: |
Provides dramatic increase in drive performance |
data stripe (RAID 0) and |
and/or fault tolerant options. Offers performance |
mirror (RAID 1) |
customization and data rebuilds from the BIOS |
|
menu. |
|
|
TX 2300 supports Serial ATA |
Burst data transfer rates up to 300 MB/s from |
Specification II |
Serial ATA drives to boost overall system |
|
performance. |
|
|
TX 2200 supports Serial ATA |
Burst data transfer rates up to 150 MB/s from |
Specification 1.0a |
Serial ATA drives to boost overall system |
|
performance. |
|
|
Independent data channels |
Drives can multiply their data transfer |
for Serial ATA drives |
performance when striped together and each |
|
drive uses a separate data channel. |
|
|
PCI Plug-n-Play, PCI Interrupt |
Easy to install; supports up to 4 Serial ATA |
sharing and coexists with |
drives on the FastTrak RAID Controller card |
motherboard IDE and SCSI |
while still supporting 4 devices on motherboard |
controllers |
ATA controller. |
|
|
3
FastTrak TX2200, TX2300 User Manual
Advanced Hardware Design
Features |
Benefits |
|
|
Supports multiple logical disks |
TX2200 and TX2300 support up to 2 logical |
|
disks. |
|
|
Supports online logical disk |
Add disk drives to the logical disk without |
expansion |
affecting data availability. |
|
|
Supports online logical disk |
Change RAID level without affecting data |
migration |
availability. |
|
|
Utilizes FastBuild™ automenu |
Has “Auto Setup” option for quick and easy |
from the FastTrak onboard |
logical disk builds. |
BIOS |
|
|
|
Displays status and error |
Notifies user of possible errors and allows for |
checking messages during |
recovery of mirrored drive logical disks directly |
bootup |
from FastBuild™. |
|
|
Supports S.M.A.R.T. |
Polls status every 15 minutes, reports through |
monitoring and reporting |
WebPAM. |
|
|
Employs the latest Promise |
Fully supports Serial ATA specifications with 150 |
PCI Serial ATA ASIC |
and 300 MB/sec timing and CRC error-checking |
technology |
at high speeds. |
|
|
Mirror supports automatic |
Fault tolerance can be restored automatically |
background rebuilds |
without rebooting. |
|
|
DOS based flash upgrade of |
Verifies proper file, option to backup existing file. |
BIOS and Firmware |
Download files from Promise website. |
|
|
Gigabyte Rounding |
Allows easier interchangeability among disk |
|
drive vendors. |
|
|
System reboot not required |
System boot process continues without |
after create, delete, migrate or |
restarting. |
expand logical disk |
|
|
|
4
|
|
Chapter 1: Introduction |
|
|
|
|
|
|
|
|
|
|
|
Compatibility |
|
|
|
|
|
|
Features |
Benefits |
|
|
|
|
|
|
Complies with PCI v2.3 Local |
Provides highest level of hardware compatibility. |
|
|
Bus standard |
|
|
|
|
|
|
|
Complies with SATA |
Provides full compatibility with first generation |
|
|
Specification 1.0a |
Serial ATA hard drives. |
|
|
|
|
|
|
Complies with Serial ATA II: |
Provides enclosure and drive monitoring |
|
|
Extensions to Serial ATA 1.0a |
compatibility. |
|
|
Specification |
|
|
|
|
|
|
|
Compliant with PCI Bus |
Provides 32-bit I/O and, Bus Master, and Serial |
|
|
Master standard. PCI Bus |
ATA performance for optimal system |
|
|
Master support |
performance. |
|
|
|
|
|
|
Tested compatibility to coexist |
Improves system performance and minimizes |
|
|
with motherboards that have |
system conflicts for new and existing |
|
|
integrated IDE controllers |
installations. |
|
|
|
|
|
|
Compatible with all major |
Promise performs verification testing with major |
|
|
SATA generation 1 and SATA |
drive manufacturers and development partners. |
|
|
generation 2, phase 1 and |
|
|
|
phase 2 disk drives |
|
|
|
|
|
|
|
Features LBA support |
Supports drives greater than 137 GB capacity. |
|
|
|
|
|
|
Supports BIOS Boot |
All logical disks attached to the FastTrak card |
|
|
Specification |
appear in the BBS-compliant motherboards |
|
|
|
BIOS boot list. |
|
|
|
|
|
|
Compatible with Promise |
Provides enclosure management including fan, |
|
|
SuperSwap enclosures |
temperature and voltages. |
|
|
|
|
|
5
FastTrak TX2200, TX2300 User Manual
Specifications
•Low-profile printed circuit board
•PCI Slot 33 MHz or 66 MHz
•Controller card dimensions (HWD):
2.25 x 4.75 x 0.33 inches (57 x 121 x 8 mm)
•Operating temperatures: 32° to 122°F (0°C to 50°C)
•Operating humidity: 5% to 95% non-condensing
6
Chapter 2: Installation
•Unpack Your FastTrak Card (below)
•Install the FastTrak Card (page 8)
•Install the Disk Drives (page 9)
•Create Your Logical Drive (page 11)
•WebPAM Installation (page 14)
This Chapter is designed to quickly get your FastTrak TX Series RAID Controller card up and running.
If you plan to run the WebPAM software, you must also install the driver appropriate to your operating system. See “Chapter 3: Install Drivers” on page 23.
Unpack Your FastTrak Card
When you receive the FastTrak TX Series RAID Controller card, the package should contain the items listed below:
•FastTrak TX2200 or TX2300 Serial ATA RAID Controller card
•Quick Start Guide
•Two 1.5 Gb, 0.65 m (26 inch) SATA data cables for TX2200 Two 3.0 Gb, 0.65 m (26 inch) SATA data cables for TX2300
•One Y power splitter cable
•CD with all Promise RAID Management (WebPAM) software, Windows drivers and FastTrak TX2200, TX2300 User Manual
If any of the items are missing or appear to be damaged, please contact your dealer or distributor immediately.
Warning
The electronic components on the FastTrak RAID Controller card are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the FastTrak card or its subassemblies.
Warning
Before installing the adapter into an existing system, backup any important or useful data. Failure to follow this accepted PC practice could result in data loss.
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FastTrak TX2200, TX2300 User Manual
Note
The FastTrak TX Series RAID Controller card is a PCI Plug-n-Play (PnP) device. No changes are necessary in the motherboard CMOS/BIOS Setup for resources or drive types in most applications.
Install the FastTrak Card
The FastTrak TX2200 or TX2300 Serial ATA RAID card fits into any available PCI slot on your PC's motherboard (below):
•32-bit PCI slot (must be PCI 2.2 or 2.3 compliant)
•The 32-bit portion of a 64-bit PCI or PCI-X slot
Attaching screw 
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1.Remove the cover of your system.
2.Install the FastTrak Serial ATA RAID card into the open PCI slot.
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Chapter 2: Installation
3.Fasten the controller card bracket to the system’s frame.
4.Attach your system case’s 2- or 4-pin LED cable to the LED connector on the FastTrak card (see Install the Disk below).
Install the Disk Drives
Important
If you wish to include your current bootable SATA drive using the Windows operating system as part of a bootable Mirrored (RAID 1) logical drive on your FastTrak card, do NOT connect the disk drive to the FastTrak yet. You MUST install the Windows driver software first onto this drive while it is still attached to your existing disk drive controller.
The FastTrak TX2200 and TX2300 Controller cards support only SATA disk drives. For optimal performance, install disk drives of the same model and capacity. The drives’ matched performance allows the logical drive to function better as a single drive.
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The table above shows the number of drives required for each RAID level. If you plan to create a mirror (RAID 1) for protection, you can use two new drives OR use an existing drive and a new drive. The new drive must be the same size or larger than the existing drive.
1.Install the disk drives into the open drive bays of your system.
Caution
Use of removable physical (disk) drive enclosures other than Promise Technology’s SuperSwap is not supported and may result in performance loss or other undesired results.
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FastTrak TX2200, TX2300 User Manual
Individual LED
Connectors
Aggregate LED
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Port 2 /
Channel 2
Port 1 /
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FastTrak TX2200
Management
Connector
FastTrak Controller card
2.Attach one SATA data cable to each disk drive. Then attach the other ends of the cables to the connectors on the FastTrak card (above).
3.Attach the Y-cable power splitters to your SATA disk drives.
If you are using a Promise SuperSwap 1100 or 4100 enclosure in your PC:
•Connect the power cables to the SuperSwap enclosure.
•Attach a SMBus cable from the Management Connector on the FastTrak card to the Management Connector on the first enclosure
These actions are described in Chapter 2 of the SuperSwap User Manual.
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Chapter 2: Installation
Create Your Logical Drive
You will now use the onboard FastBuild BIOS utility to create a logical drive with the attached drives.
For an explanation of the logical drive concepts, see Chapter 6
Note
You can omit this step, proceed with the WebPAM installation on page 15, then create your logical drive using WebPAM. See “Create a Logical Drive” on page 67.
1.Boot your system. If this is the first time you have booted with the FastTrak card and drives installed, the Promise onboard BIOS will display the following screen (below).
2.Press the Ctrl-F keys to display the FastBuild Utility Main Menu (below).
3.Press 2 on the Main Menu screen to display the Define LD Menu (below).
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FastTrak TX2200, TX2300 User Manual
4.Press the arrow keys to highlight an logical drive number you want to define and press Enter to select it.
The Define LD Menu for the logical drive number you selected will next appear (below).
5.Choose the RAID Level you want. In the Define LD Menu section, press the Spacebar to toggle through logical drive types:
•RAID 0 (Stripe)
•RAID 1 (Mirror)
•JBOD (Single Drive)
See “Introduction to RAID” on page 91 for more information.
6.Press the arrow keys to move to the next option. Option choices depend on the RAID Level you selected.
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Chapter 2: Installation
•Fast Init erases the Master Boot Record (MBR) of the physical drives when this feature is set to ON.
•Stripe Block Size. Press the Spacebar to toggle through 32 KB, 64 KB, or 128 KB. 64 KB is the default. Applies to RAID 0.
7.Press the arrow keys to move to Disk Assignments. Press the spacebar to toggle between N and Y for each available drive. Y means this physical drive will be assigned to the logical drive.
Assign the appropriate number of physical drives to your logical drive.
8.Press Ctrl-Y to save your logical drive configuration.
9.If you set Fast Init to ON, the following message displays:
•Press Ctrl-Y to continue logical drive creation and perform the Fast Initialization.
•Press any other key to cancel logical drive creation.
If you set Fast Init to OFF, the following message displays:
Press N to finish logical drive creation.
10.Press Esc to exit to the Main Menu. Press Esc again to exit the Utility.
11.Press Y to restart the computer.
You have successfully created a new RAID logical drive.
Important
You must be partition and format your new logical drive before you can use it. Use the same method of partitioning and formatting a logical drive as you would any other fixed disk added to your computer system.
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FastTrak TX2200, TX2300 User Manual
WebPAM Installation
Important
Install the FastTrak software drives for your operating system before installing WebPAM. See “Chapter 3: Install Drivers” on page 23 for instructions.
WebPAM installation software will install two major components:
•Utility Server – WebPAM RAID monitoring and Networking software
•Java Runtime Environment (if not previously installed)
Utility Server
The Utility Server installs on the PC with the FastTrak RAID Controller card (the “Host PC”).
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Figure 12.WebPAM on a network
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Chapter 2: Installation
Java Runtime Environment
If you are planning to use other applications that rely on JRE or JDK, always install them first before you install WebPAM. WebPAM will use the existing JRE rather than installing a second one.
WebPAM will install JRE 1.4 on your system unless you already have JRE or JDK versions 1.3.0 or 1.4.
Operating System Support
On the Host PC where you install the FastTrak controller and WebPAM, Promise Technology recommends:
•Windows 2000
•Windows XP Professional
•Windows 2003
•Red Hat EL 4.0
•SuSE ES 9.0
The Utility Server supports these operating systems. Choose one of them to take full advantage of all the features of WebPAM.
Install WebPAM
Windows
Follow these steps to install WebPAM on your Windows-based PC or Server.
1.Boot up the PC/server and launch Windows.
If the computer is already running, exit all programs.
2.Insert the software CD into your CD-ROM drive.
3.Double-click on the Install CD's icon to open it.
4.Double-click on the Installer icon to launch it (right).
The first WebPAM installation dialog box appears. Go to
“WebPAM Installation for Windows and Linux, continued” on page 16
Linux
Follow these steps to install WebPAM on your Linux-based PC or Server.
1.Boot up the PC/server and launch the Linux GUI.
If the computer is already running, exit all programs.
2.Insert the software CD into your CD-ROM drive.
3.In the CD window, double-click on the webpam...bin icon to begin installation (right).
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FastTrak TX2200, TX2300 User Manual
4.When the Run or Display? dialog box appears, click Run in Terminal.
After several moments, the Terminal window closes and the first WebPAM PRO installation dialog box appears.
WebPAM Installation for Windows and Linux, continued
The first WebPAM installation dialog box appears, as shown below.
5.When the Introduction screen appears (above), click the Next button.
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Chapter 2: Installation
6.When the License Agreement appears (above), click the “I accept the terms of the license agreement” option. Then click the Next button.
7.When the Choose Install Folder screen appears (above), make your selection of a folder for the WebPAM applications you are installing. The default folder is C:\Program Files\Promise\WebPAM\. If you want a different folder, type its location or click the Browse button and select a new location.
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FastTrak TX2200, TX2300 User Manual
If you change your mind and want the default location, click on the Back button, then the Next button.
Click the Next button when you are finished.
8.When the SSL Security Options screen appears (above), you can check External Security. An explanation follows.
External SSL Security – Applies security to all connections involving the Internet or outside your company firewall.
Security options are invisible to authorized users.
Promise Technology provides a default certificate for the server as well as for internal data communication. However, in some cases, it is better to install and verify your own certificate for the webserver. And, if possible, have your certificate verified by a certificate authority such as Verisign or Thwate. See your MIS Administrator for guidance.
Click the Next button when you have made your choice.
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Chapter 2: Installation
9.When the Select Options screen appears (above), you have the option of choosing Local Monitoring Only.
•If you check this option, you can only log into WebPAM from the Host PC. You cannot log into WebPAM over a network.
•If you do not check this option, you can log into WebPAM from the Host PC or over a network.
To continue, click the Next button.
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FastTrak TX2200, TX2300 User Manual
10. When the Ready to Install screen appears (above), click the Install button.
11.When the Install Complete screen appears (above), the installation process is finished. Click the Finish button to go to the Promise Registration website.
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Chapter 2: Installation
Important
Registration of your FastTrak and WebPAM provides useful information that helps Promise Technologies to offer better products and support. Please take a few minutes to register. Thanks!
This completes the WebPAM installation. Go to“Chapter 5: WebPAM” on page 43 for information about using WebPAM.
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FastTrak TX2200, TX2300 User Manual
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Chapter 3: Install Drivers
•Make a Driver Installation Diskette, page 24
•Windows Server 2003
•New, page 25
•Existing, page 26
•Confirm, page 26
•Windows XP
•New, page 27
•Existing, page 28
•Confirm, page 28
•Windows 2000
•New, page 29
•Existing, page 30
•Confirm, page 30
Following are driver installation procedures for the Windows operating systems that support the FastTrak TX Series RAID Controller card. The FastTrak drivers for Windows are included on the CD.
Drivers and installation instructions for Linux are downloadable from the Promise website at www.promise.com.
Important
If you wish to include your current bootable drive using the Windows 2000, XP or Server 2003 operating system as part of a bootable Mirrored (RAID 1) disk array, you MUST install the FastTrak driver to this drive while it is still attached to your existing disk drive controller.
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FastTrak TX2200, TX2300 User Manual
Make an Installation Floppy Diskette
This procedure requires one write-enabled blank 3.5-inch diskette.
1.Place your blank diskette in the appropriate drive.
2.Insert the Promise CD into your CD-ROM drive. The display screen should open automatically.
If the display screen does not open, click on MyComputer > CD Drive D: and double-click on the Launch.exe icon.
3.Click on the Windows Driver button. The Disk Copy Utility opens.
4.Click the Create button in the Utility. A confirmation box appears.
5.Click the Yes button in the confirmation box.
The utility prepares your driver installation diskette. When the utility is finished, it displays a message.
6.In the message, click the OK button.
7.Click the Exit button to close the Promise CD.
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