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SMARTSTOR
NAS
Product Manual
Version 1.0
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ii
Copyright
© 2010 Promise Technology, Inc. All Rights Reserved.
Copyright by Promise Technology, Inc. (Promise Technology). No part of this
manual may be reproduced or transmitted in any form without the expressed,
written permission of Promise Technology.
Trademarks
Promise, and the Promise logo are registered in U.S. Patent and Trademark
Office. All other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.
Important data protection information
You should back up all data before installing any drive controller or storage
peripheral. Promise Technology is not responsible for any loss of data resulting
from the use, disuse or misuse of this or any other Promise Technology product.
Notice
Although Promise Technology has attempted to ensure the accuracy of the
content of this manual, it is possible that this document may contain technical
inaccuracies, typographical, or other errors. Promise Technology assumes no
liability for any error in this publication, and for damages, whether direct, indirect,
incidental, consequential or otherwise, that may result from such error, including,
but not limited to loss of data or profits.
Promise Technology provides this publication “as is” without warranty of any
kind, either express or implied, including, but not limited to implied warranties of
merchantability or fitness for a particular purpose.
The published information in the manual is subject to change without notice.
Promise Technology reserves the right to make changes in the product design,
layout, and driver revisions without notification to its users.
This version of the Product Manual supersedes all previous versions.
Recommendations
In this Product Manual, the appearance of products made by other companies,
including, but not limited to software, servers, and disk drives, is for the purpose
of illustration and explanation only. Promise Technology does not recommend,
endorse, prefer, or support any product made by another manufacturer.
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Table of Contents
Chapter 1: About This Manual................................................................................. 1
Chapter 2: SmartStor NAS Introduction................................................................. 2
2.1 Specifications................................................................................................ 2
Chapter 3: Installation and Setup............................................................................ 4
3.1 Task 1: Unpacking the SmartStor NAS.......................................................... 4
3.2 Task 2: Installing Disk Drives......................................................................... 7
3.3 Task 3: Connecting to the Network................................................................ 8
3.4 Task 4: Connecting the Power....................................................................... 8
3.5 Task 5: Installing the SmartNAVI(Recommend)............................................. 8
3.6 Connecting to Web Promise Advanced Storage Manager (WebPASM) ...... 12
3.7 Shutting Down the SmartStor...................................................................... 14
Chapter 4: File and Printer Sharing by the SmartStor NAS................................ 15
4.1 Setting up a Network Drive on a Windows PC ............................................ 15
4.2 Setting up a Network Drive on a UNIX or Linux PC..................................... 18
4.3 Setting up a Network Drive on a Mac.......................................................... 22
4.4 Connecting a USB Printer to SmartStor....................................................... 26
4.5 Setting up the Print Server on SmartStor..................................................... 26
4.6 Setting up Windows Printing........................................................................ 27
4.7 Setting up Linux Printing.............................................................................. 29
4.8 Setting up Mac Printing ............................................................................... 32
4.9 Connecting a USB Drive.............................................................................. 34
4.10 Disconnecting a USB Drive ....................................................................... 36
Chapter 5: SmartNAVI ............................................................................................ 37
5.1 Setting up the SmartStor............................................................................. 37
5.2 Managing Users and Groups....................................................................... 43
5.3 Managing RAID Volumes............................................................................ 53
5.4 Managing Backups...................................................................................... 58
5.5 Managing Share Folders............................................................................. 76
5.6 Making Management Settings..................................................................... 86
5.7 Managing Downloads................................................................................ 106
5.8 Using Media Center....................................................................................116
5.9 Managing Photo Albums............................................................................ 121
Chapter 6: WebPASM ........................................................................................... 132
6.1 Choosing a Language ............................................................................... 132
6.2 Navigating in WebPASM............................................................................ 132
6.3 Logging out of WebPASM.......................................................................... 132
6.4 Managing Monitor and Wizard................................................................... 133
6.5 Managing Users and Groups..................................................................... 135
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6.6 Managing File & Print Services ................................................................. 142
6.7 Managing RAID Volumes & File System................................................... 157
6.8 Managing Backups.................................................................................... 166
6.9 Managing the Network Connection ........................................................... 173
6.10 Making Management Settings................................................................. 176
6.11 Managing the System.............................................................................. 185
6.12 Media Center........................................................................................... 192
6.13 Download ................................................................................................ 197
6.14 iTunes Server.......................................................................................... 200
6.15 Web File Manager................................................................................... 201
6.16 Database Server...................................................................................... 203
6.17 Web Server.............................................................................................. 203
6.18 Squeeze Center....................................................................................... 208
Chapter 7: Technology Background ................................................................... 209
7.1 Introduction to RAID.................................................................................. 209
7.2 Choosing a RAID Level............................................................................. 212
7.3 Spare Drive................................................................................................ 214
7.4 Automatic Rebuilding................................................................................. 214
7.5 Partition and Format.................................................................................. 214
7.6 RAID Volume Migration ............................................................................. 215
Chapter 8: Troubleshooting................................................................................. 216
8.1 Responding to an Audible Alarm............................................................... 216
8.2 Checking the System Status LED.............................................................. 216
8.3 Checking Disk Status LEDs....................................................................... 216
8.4 Replacing a Failed Disk Drive ................................................................... 217
8.5 Checking RAID Volume Status in WebPASM............................................ 217
8.6 Checking File System Status in WebPASM............................................... 219
8.7 Checking the Event Log in WebPASM ...................................................... 220
8.8 Checking Enclosure Status in WebPASM.................................................. 224
8.9 Solving Network Connection Problems ..................................................... 225
8.10 SmartStor Lockup.................................................................................... 227
8.11 Checking Your Email Inbox...................................................................... 229
8.12 Restoring the Default Password.............................................................. 230
8.13 Resolving a Windows Firewall Issue ....................................................... 231
Chapter 9: Support............................................................................................... 233
9.1 Frequently Asked Questions...................................................................... 233
9.2 Contacting Technical Support.................................................................... 236
9.3 Limited Warranty ....................................................................................... 238
9.4 Returning Product For Repair.................................................................... 240
Appendix A: Important Information..................................................................... 242
GNU General Public License........................................................................... 242
Battery............................................................................................................. 242
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Chapter 1: About This Manual
This Product Manual describes how to setup, use, and maintain the SmartStor
NAS. It also describes how to use:
․ SmartNAVI software that you install and run on your Windows or Mac
․ Web Promise Advanced Storage Manager (WebPASM) software that runs
on the SmartStor NAS
Also included are four levels of notices:
Note
A Note provides helpful information such as hints or alternative
ways of doing a task.
Important
An Important calls attention to an essential step or point required
to complete a task. Important items include things often missed.
Caution
A Caution informs you of possible equipment damage or loss of
data and how to avoid them.
Warning
A Warning notifies you of probable equipment damage or loss of
data, or the possibility of physical injury, and how to avoid them.
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Chapter 2: SmartStor NAS Introduction
2.1 Specifications
Product 4 Bay NAS 2 Bay NAS
Applied Model NS4600 NS2600
Hot-swappable Yes Yes
Ethernet x1 x1
eSATA port x1 No
USB 2.0 port x2 x1
Internal HDD Support 3.5" SATA I/II 3.5" SATA I/II
RAID 0 Yes Yes
RAID 1 Yes Yes
RAID 5 Yes No
RAID 10 Yes No
iSCSI Target Service 16 No
Printer Server Yes Yes
HDD S.M.A.R.T Yes Yes
SMB/CIFS (Windows) Yes Yes
NFS (Linux client support) Yes Yes
AFP (Mac) Yes Yes
Bonjour Yes Yes
Windows AD Service Yes Yes
Web Advance Management WebPASM 2.0 (AJAX) WebPASM 2.0 (AJAX)
Client Management Utility SmartNAVI 2.0 SmartNAVI 2.0
HTTPS Yes Yes
Web File Management Yes Yes
NAS Remote Replication Yes No
External HDD Backup/restore Backup/restore Backup/restore
FTP Server Yes Yes
Web Download Station BT/emule/HTTP/FTP BT/emule/HTTP/FTP
Web Server Yes Yes
SQL Server Yes Yes
DLNA Certificated DLNA 1.5 DLNA 1.5
Facebook upload Yes Yes
uPnP/DLNA Media Server Yes Yes
iTunes Server Yes Yes
Squeezebox Server Yes No
Mobile Media Center Yes Yes
Photo Album Yes Yes
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Wake On LAN Yes Yes
Power on/off schedulely Yes Yes
Disk Spin-Down Yes Yes
Max User Accounts 512 512
Max Group 256 256
Max Shared Folder 1024 1024
Max Concurrent Connections 64 64
Max Mail Alert e-mail address 32 32
UPS Support Yes Yes
Network Recycle Bin Yes Yes
Dynamic DNS Yes Yes
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Chapter 3: Installation and Setup
3.1 Task 1: Unpacking the SmartStor NAS
The SmartStor NAS box contains the following items:
․ SmartStor NAS Unit
․ Quick Start Guide
․ Screws for disk drives (1 package)
․ Ethernet cable
․ Power cord
․ CD with SmartNAVI software, Product Manual and Quick Start Guide
Warning
The electronic components within the SmartStor are sensitive to
damage from Electro-Static Discharge (ESD). Observe
appropriate precautions at all times when handling the SmartStor
or its subassemblies.
Important
To configure the SmartStor, you must install SmartNAVI. See
“Installing the SmartNAVI(Recommend)” on page 8.
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Figure 1. SmartStor 2 Bay NAS Front View
Figure 2. SmartStor 2 Bay Rear View
System Status LED
Power Button
Ethernet Activity LED
Drive Activity LED
Drive Status LED
Drive Carrier
Disk Drive
Power Connection
RJ45 Network Connection
USB Connection
Cooling Fan
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Figure 3. SmartStor 4 Bay NAS Front View
Note: This SmartStor is shown without the front door.
Warning
Please note that the keyhole of the upper and lower side, to avoid
the machine damage or can not be used.
Figure 4. SmartStor 4 Bay Rear View
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3.2 Task 2: Installing Disk Drives
You can populate the SmartStor NAS with SATA 1.5 Gb/s or 3.0 Gb/s disk drives.
For optimal performance, install disk drives of the same model and capacity.
Your disk drives will become a RAID Volume on the SmartStor.
To install disk drives:
1. Open the door on the front of the SmartStor enclosure.
2. Pull a disk drive carrier from the enclosure. See Figure 1.
3. Carefully lay the disk drive into the drive carrier, so that the screw holes on
the sides of the carrier align with the screw holes in the drive. See Figure 5.
Figure 5. Disk drive installed in a drive carrier
SATA Data and Power Connectors
Disk Carrier Handle
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4. Insert the screws through the holes in the drive carrier and into the sides of
the disk drive.
․ Install only the counter-sink screws supplied with the SmartStor.
․ Install four screws per drive.
․ Snug each screw. Be careful not to over-tighten.
5. Reinstall the drive carrier into the SmartStor enclosure.
Repeat steps 2 through 5 until all of your disk drives are installed.
6. Close the door on the front of the SmartStor.
3.3 Task 3: Connecting to the Network
To connect the SmartStor to your network:
1. Attach one end of the network cable to the RJ45 network connection. See
Figure 2 and 4.
2. Attach the other end of the network cable to your Ethernet hub or switch.
3.4 Task 4: Connecting the Power
To power the SmartStor:
1. Attach the power cord on the back of the SmartStor enclosure and plug the
other end into the power source. See Figure 2 and 4.
2. On the front of the SmartStor, press the power button. See Figure 1 and 3.
It takes about a minute to boot the SmartStor. When fully booted:
․ The System Status LED turns to normal status color. See Figure 1 and
3.
․ The system might take 2 minutes for boot up. After boot up successful,
buzzer beeps one time.
3.5 Task 5: Installing the SmartNAVI(Recommend)
SmartNAVI is a client utility which helps users connect their PC/Mac to
SmartStor NAS. It's also provide management and client backup function for
SmartStor users.
OS Support
The following operating systems support SmartNAVI:
․ Windows XP 32BIT Professional with SP3
․ Windows XP 64BIT XP 64 with SP2
․ Windows Vista 32/64 BIT Enterprise with SP2
․ Windows Server 2003 R2 32/64 BIT with SP2
․ Windows Server2008 32/64 BIT enterprise with SP2
․ Windows 7 32/64 BIT
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․ Mac OS 10.4.x and above
Installation: Windows
To install the SmartNAVI on a Windows PC:
1. Insert the CD into your PC’s CD-ROM.
2. Double-click the SmartNAVI installer icon (right).
3. Click the Next button to begin installation.
The License Agreement screen appears.
4. Click the “I accept the terms...” option, then click the Next button.
The Choose Destination Location screen appears.
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5. Optional. Click the Browse... button to choose a new install location for the
software.
Click the Next button.
The Ready to Install screen appears.
6. Click the Install button to proceed with installation.
When the installation is finished, the final installation screen appears.
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7. Click to Finish button to close the installer.
With the Online Registration box checked, your browser will open and go
directly to the Promise product registration website. Thank you for taking the
time to register.
The installer adds a SmartNAVI icon to the:
․ Start menu
․ Application tray
SmartNAVI loads automatically every time your Windows OS starts.
Installation: Mac
1. Please double-click the SmartNAVI.dmg file to open and
install the disk of SmartNAVI Image. (right)
2. Click the SmartNAVI Image to open the folder. (right)
3. Drag the SmartNAVI.app icon to the
right side Applications folder.
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3.6 Connecting to Web Promise Advanced Storage Manager
(WebPASM)
The WebPASM software is factory-installed on the SmartStor system.
WebPASM runs in the browser on your PC. You can access WebPASM:
․ From browser directly . See page 12.
․ Connect WebPASM form SmartNAVI. See page 13.
From browser directly
To log into WebPASM in your browser:
In the Browser address field, type in the IP address of the SmartStor.
Note that the IP address shown below is only an example. The IP address
you type into your browser will be different.
․ WebPASM uses an HTTP connection.............................................http://
․ Enter the SmartStor’s IP address......................................203.67.129.38
․ Add.............................................................................................../admin/
Together, your entry looks like this: http://203.67.129.38/admin/
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Connect WebPASM form SmartNAVI
To log into WebPASM from SmartNAVI:
1. Right-click the SmartStor NAS in the Device list.
2. Choose the Open Advanced Management item
to start the browser and open WebPASM.
Your default browser starts and the WebPASM login screen displays.
SmartNAVI in
Windows
SmartNAVI in
Mac OS X
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4. Type admin in both the User Name and Password fields, then click the
Login button.
The user name and password are case sensitive.
Note: For more information about WebPASM, see “Chapter 6: WebPASM”
on page 132.
3.7 Shutting Down the SmartStor
To shut down the SmartStor, press and hold the power button for four seconds.
The system status LED turns red, then goes dark.
To restart the SmartStor, press the power button again.
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Chapter 4: File and Printer Sharing by the SmartStor NAS
4.1 Setting up a Network Drive on a Windows PC
You can also use SmartNAVI for this purpose, see “Mounting a Share Folder /
Creating a Network Drive” on page 83. If your PC does not have SmartNAVI, use
the following procedure to setup a Network Drive with My Network Places.
To setup a network drive:
1. On the Windows desktop, double-click the My Network Places icon.
2. Click the Search button in the toolbar.
If the Search button is not shown, from the View menu, choose Toolbars,
then Standard Buttons.
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3. In the Computer name field, type the IP address of the SmartStor and click
the Search button.
The SmartStor appears in the search results list.
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4. Double-click the SmartStor to show the Public folder and any other folders
you have created.
5. Right-click the folder you want and choose Map Network Drive from the
dropdown menu.
The Map Network Drive dialog box appears.
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6. In the Map Network Drive dialog box, choose a drive letter and click the
Finish button.
7. Double-click the My Computer icon on your Windows desktop.
The folder on the SmartStor appears under My Computer as a network
drive.
You can now copy files to and from the folder on the SmartStor.
4.2 Setting up a Network Drive on a UNIX or Linux PC
Before you can access the SmartStor from a UNIX or Linux PC, you must
configure the SmartStor to communicate with UNIX and Linux.
Step 1. Enable Linux/Unix NFS
1. Click the Administration topic and choose the File & Print icon to expand
the Tree. (A)
2. In the Tree, click the Protocol Control icon (B), then click the UNIX/Linux
tab (C).
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3. In the Services field, click the Enable option button (default). (D)
4. Optional. To join a NIS Domain, click the UNIX/Linux tab (A), then click the
Yes button beside Services. (B)
Note: If you join an NIS Domain, you automatically disable your AD Domain
settings. See “Setting up Windows Access” on page 142.
5. Enter the Domain name into the field provided. (C)
See your Network Administrator for help with this information.
6. Click the OK button to save your settings. (D)
The setting runs automatically.
Step 2. Setting up File Sharing
File access from UNIX and Linux PCs is controlled by specifying the IP address
of each PC that can access a given folder.
You must designate the IP addresses for each folder individually. You can have
up to 256 IP addresses for all of your folders. You can use *.*.*.* to allow all IP
access.
To set up UNIX/Linux file sharing:
1. Click the Administration topic and choose the File & Print icon to expand
the Tree. (A)
2. In the Tree, click the Sharing Setup icon (B), then click the UNIX/Linux
Sharing tab. (C)
3. Choose a volume from the Volume dropdown menu. (D)
4. Choose a folder from the Folder Name dropdown menu. (E)
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5. In the New IP Address field, type the IP address of the UNIX or Linux PC
from which you will access this folder, then click the Add button.
6. Click the OK button in the confirmation box.
On the UNIX/Linux PC with Command Line Interface
1. Open a terminal window.
2. Create a new folder for the SmartStor. Type mkdir SmartStor and press
Enter.
3. Mount the SmartStor. Type mount SmartStor NAS
IP/VOLUME1/PUBLIC/
SmartStor and press Enter.
Note that the IP address shown above is only an example.
Volume1 and Public refer to the default Volume and folder created during
setup. If you created a different volume or folder, use those names.
4. Change to the SmartStor directory. Type cd /SmartStor and press Enter.
You can now copy files to and from the folder on the SmartStor.
When you are done with the SmartStor, type cd; umount /SmartStor and
press Enter.
On the Linux PC with Graphic Desktop
This procedure is for a RedHat Enterprise Linux 4 configuration. If you run a
different version of Linux, you might have to adapt the procedure. See your OS
documentation.
1. From the Applications menu, choose Network Servers.
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2. In the Network window, double-click Windows Network.
3. Double-click the SmartStor NAS on the network.
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4. Double-click the folder you want.
If this is the first time you accessed this folder, an Authentication dialog box
opens.
5. Type the user name and password in the respective fields, then click the OK
button.
The default user name is admin. The default password is admin.
The user name and password are case sensitive.
Leave the Domain field blank.
The folder opens. You can now copy files to and from the folder on the
SmartStor.
4.3 Setting up a Network Drive on a Mac
Before you can access the SmartStor from a Mac, you must configure the
SmartStor to communicate with the MacOS.
In WebPASM
1. Click the Administration topic and choose the File & Print icon to expand
the Tree. (A)
2. In the Tree, click the Protocol Control icon (B), then click the Mac tab. (C)
3. In the Services field, click the Enable button (D).
4. Optional. Type a message in the Login Message field. (E)
5. Click the OK button to save your settings. (F)
The optional login message appears on the Welcome screen when you log
into SmartStor from a Mac.
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To set up Mac file sharing:
1. Click the Administration topic and choose the File & Print icon to expand
the Tree. (A)
2. In the Tree, click the Sharing Setup icon (B), then click the Windows/Mac/
FTP Sharing tab. (C)
3. Choose a volume from the Volume dropdown menu. (D)
4. Choose a folder from the Folder Name dropdown menu. (E)
5. Check the Mac protocol box. (F)
6. In the User/Group list, group names are preceded by the @ character. (G)
7. Under Permissions, choose a permission level for this user or group: (H)
8. Click the OK button to save your settings. (I)
9. In the confirmation box, click the OK button.
You can now access the specified folder from a Mac.
The Mac file sharing enables Macs to access folders on the SmartStor. In
this case, access is given for the PUBLIC folder.
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On the Mac Desktop
1. From the Go menu, choose Connect to Server.
2. In the Connect to Server dialog box, type afp://SmartStor NAS IP and click
the Connect button.
Note that the IP address shown below is only an example. The IP address
you type in the dialog box on your Mac will be different.
Click the + button to add this IP address to the Favorite Servers list.
3. Type the user name and password in the respective fields, then click the OK
button.
The default user name is admin. The default password is admin.
The user name and password are case sensitive.
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4. In the SmartStor NAS dialog box, click the folder you want, then click the OK
button.
5. In the SmartStor NAS Welcome screen, click the OK button.
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A window opens on the Mac desktop to access the folder on the SmartStor.
You can now copy files to and from the folder on the SmartStor.
4.4 Connecting a USB Printer to SmartStor
To connect a USB printer to the SmartStor:
1. Set up your printer and install the printer drivers onto your PC as described
in the printer’s Setup Guide or User Manual.
2. Attach the USB cable from your printer to one of the USB connections on the
back of the SmartStor.
4.5 Setting up the Print Server on SmartStor
To set up the SmartStor’s print server:
USB Connection
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1. Start WebPASM.
See “From browser directly” on page 12, or “Connect WebPASM form
SmartNAVI” on page 13.
2. Click the Administration topic and choose the File & Print icon to expand
the Tree. (A)
3. Click the Protocol Control icon (B), then click the Printer Server tab. (C)
4. Click the Enable option button beside Printer Server. (D)
5. Click the OK button to save your settings. (E)
4.6 Setting up Windows Printing
If your printer came with automatic configuration software, you might have to
complete this procedure first to create a connection path. Then use the
configuration software.
To set up printing on a Windows PC:
1. On the Windows desktop, double-click the My Network Places icon.
2. Click the Search button in the toolbar.
If the Search button is not shown, from the View menu, choose Toolbars,
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then Standard Buttons.
3. In the Computer name field, type the IP address of the SmartStor and click
the Search button in the side bar.
The SmartStor appears in the search results list.
4. In the computer list, double-click the SmartStor to open it.
If the Connect to dialog box appears, type the user name and password in
the respective fields, then click the OK button.
The default user name is admin. The default password is admin.
The user name and password are case sensitive.
5. Right-click the usbptr01 icon folder and choose Connect... from the
dropdown menu.
6. When the warning message about printer drivers appears, click the OK
button to continue.
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7. In the Add Printer Wizard, click the Manufacturer and SmartStor NAS name
of your USB printer, then click the OK button.
8. To verify printer installation, in the Windows Start menu, choose Settings,
then Printers and Faxes.
The Printers and Faxes screen appears. The usbptr01 is the USB printer on
the SmartStor.
4.7 Setting up Linux Printing
This procedure is for a RedHat Enterprise Linux 4 configuration. If you run a
different version of Linux, you might have to adapt the procedure. See your OS
documentation.
1. From the Applications menu, choose System Settings, then Printing.
Printer configuration window opens.
2. Click the New button.
Add a new print queue dialog box opens.
3. Click the Forward button.
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4. In the Name field, type a name for the printer, such as NAS_printer, a
description, and click the Forward button.
5. From the Select a queue type dropdown menu, choose Network Windows
(SMB).
6. Scroll the list and click the triangle icon beside SmartStor NAS.
USBPTR01 appears below SmartStor NAS. USBPTR01 represents the USB
printer connected to the SmartStor.
7. Highlight USBPTR01 and click the Forward button.
The Authentication dialog box opens.
8. In the User name and Password fields, type admin, then click the OK
button.
The user name and password are case sensitive.
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The Printer Model dialog box opens.
9. From the dropdown menu, choose the manufacturer of your printer.
From the model list, highlight the model of your computer, then click the
Forward button.
10. Click the Finish button.
USBPTR01 is added to your printer list.
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4.8 Setting up Mac Printing
To set up printing on a Mac:
1. From the Apple Menu, choose System Preferences.
2. Double-click the Print & Fax icon.
3. Click the Setup Printers button.
4. In the Printer List, click the Add icon.
The Printer List displays a new panel.
5. In the new panel, from the popup menus, choose:
․ Windows Printing
․ Workgroup
6. From the list, highlight the SmartStor, then click the Choose button.
A user name and password dialog box appears.
7. Type the user name and password in the respective fields, then click the OK
button.
The default user name is admin. The default password is admin.
The user name and password are case sensitive.
The printer list displays a new panel.
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8. Highlight the USBPTR01 in the list.
USBPRT01 represents the USB printer connected to the SmartStor.
9. In the Printer Model popup menu, choose the make of your printer.
10. In the SmartStor NAS name list, choose the model of your printer.
11. Click the Add button.
USBPTR01 is added to your printer list.
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4.9 Connecting a USB Drive
To connect a USB drive to the SmartStor, attach the USB cable from your
external drive to one of the USB connections on the back of the SmartStor.
If you have a USB memory stick, attach it directly to one of the USB connections
or use a USB cable, whichever is more convenient.
The USB drive or memory stick appears as a folder called usbdisk when you
create your network drive. See the instructions on the following page.
SmartStor supports USB drives and memory sticks formatted to FAT32 and Ext3
file formats. If the SmartStor does recognize the USB drive or memory stick, the
usbdisk folder does not appear. See “Formatting an External USB Drive or
Memory Stick” on page 163.
Windows PC
The USB drive appears as a folder on the SmartStor when you create a network
drive on a Windows PC.
Follow the procedure “Setting up a Network Drive on a Windows PC” on page 15,
but choose the usbdisk folder instead of the public folder.
USB Connection
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Linux PC
The USB drive appears as a folder on the SmartStor when you create a network
drive on a Linux PC.
Follow the procedure “Setting up a Network Drive on a UNIX or Linux PC” on
page 18, but choose the USBDISK folder instead of the PUBLIC folder.
Mac
The USB drive appears as a folder on the SmartStor when you create a network
drive on a Mac.
Follow the procedure “Setting up a Network Drive on a Mac” on page 22, but
choose the USBDISK folder instead of the PUBLIC folder.
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4.10 Disconnecting a USB Drive
To disconnect a USB drive or memory stick from the SmartStor:
1. Be sure that no files on the USB drive or memory stick are still open.
2. Unplug the USB drive or memory stick from the SmartStor.
The SmartStor automatically unmounts the USB drive or memory stick.
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Chapter 5: SmartNAVI
5.1 Setting up the SmartStor
The SmartNAVI performs the setup procedures on your SmartStor. After the
procedure is done, you will have a default folder on the SmartStor, set up as a
network drive on your PC.
You can change the network settings, create RAID
volumes, add and mount folders on your SmartStor
after initial setup using SmartNAVI. You can also
made more advanced settings using the WebPASM
software. See “Connecting to Web Promise
Advances Storage Manager (WebPASM)” on page
13.
Opening SmartNAVI
1. Double-click the SmartNAVI icon in the Windows
application tray or Mac Dock (right).
The SmartNAVI Window opens.
2. From Language dropdown menu, choose the language you prefer.
SmartNAVI in
Windows
SmartNAVI in
Mac OS X
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3. Double-click the SMARTSTOR NAS in the Device list.
4. Type admin in the Username, Password, and Confirm fields, then click the
Login button.
This action creates a default user and logs the default user into SmartNAVI.
The Main Window opens.
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5. Choose a Setup Mode and click the button:
․ One Click Setup - Loads a collection of default settings.
Recommended for most users.
․ Advanced Setup - Enables you to make your own settings.
Recommended for advanced users.
One Click Setup
To configure your NAS system using One Click Setup:
1. Go to the Main Window.
See “Opening SmartNAVI” on page 37.
2. Click the Setup Wizard icon.
3. Click the One Click Setup button.
4. Click the OK button to continue.
5. Click the Yes button in the confirmation box.
The NAS reboots. Then your RAID volume is ready.
The PUBLIC folder on the RAID Volume appears under My Computer as a
network drive.
You are finished with the setup.
If you chose Advanced Setup, continue under “Advanced Setup” on page
40.
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Advanced Setup
To configure your NAS system using Advanced Setup:
1. Go to the Main Window.
See “Opening SmartNAVI” on page 37.
2. Click the Setup Wizard icon. (A)
3. Click the Advanced Setup button. (B)
4. Choose Automatic (DHCP) or Manual network settings. (C)
If you chose Manual settings, type entries for each of the following
parameters in the fields provided: (D)
Click the Next button to continue. (E)
5. Choose the following values from their respective dropdown menus:
․ Timezone
․ Year
․ Month
․ Day
․ Time in Hours, Minutes, and Seconds
Click the Next button to continue.
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6. Choose Automatic or Manual RAID Volume creation.
If you chose Manual, choose the type of RAID Volume you want:
․ Maximum Capacity and performance - RAID 0, using all disk drives
․ Data Protection - RAID 5, using all disk drives
Click the Next button to continue.
7. Choose a network drive letter from the dropdown menu.
This drive will be mapped as a network drive on your PC.
The list begins with S and goes in reverse alphabetical order.
Click the Next button to continue.
8. Review your parameters.
To make changes, click the Previous button.
To accept the parameters and configure your NAS system, click the OK
button.
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9. Click the Yes button in the confirmation box.
10. The NAS reboots. Then your RAID volume is ready.
The PUBLIC folder on the RAID Volume appears under My Computer as a
network drive. See Figure 4.
You are finished with the setup.
Figure 4. The PUBLIC folder as a Windows network drive
You can now copy files to and from the folder on the SmartStor.
To access this folder from other PCs, see “Chapter 4: Connecting to the
SmartStor” on page 15.
To create additional RAID Volumes and folders, see “Chapter 6: WebPASM” on page
132.
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5.2 Managing Users and Groups
Creating a User
To create a user:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Create New User button. (B)
4. Type a Username in the field provided. (C)
Up to 16 characters, A-Z, 0-9, and _, first character must be a letter. No
spaces.
5. Type a Password in the field provided. (D)
Up to 16 characters, A-Z and 0-9. No spaces.
6. Retype the Password in the Confirm field. (E)
7. Click the OK button. (F)
8. Click the Yes button in the confirmation box.
9. User created successfully.
Note
These users can access the share folders but not SmartNAVI or
WebPASM.
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Creating the Default User
This feature creates the default user for SmartNAVI.
Important
If you change to a new default user, the previous default user’s
network drives, backup schedules, username, and password
information all will be deleted.
To create the default user:
1. Go to the Main Window.
2. Right-click the system in the Device List.
3. Choose Default NAS from the popup menu.
4. Type the default username admin in the field provided.
5. Type the default password admin in the field provided.
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6. Click the Login button.
If you do not choose a default user, SmartNAVI sets the default user after you
first log on.
To create additional users, see “Creating the Default User” on page 44.
Changing User Passwords
To change a user’s password:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Modify User button. (B)
4. Click the user whose password you want to change. (C)
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5. Admin user ONLY. Type the old password in the field provided.
6. Type the new password in the field provided. (D)
7. Retype the password in the Confirm field. (E)
8. Click the OK button. (F)
Viewing a List of Users
To view a list of Users:
1. Go to the Main Window.
2. Click the User Management icon.
The User List appears.
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Deleting a User
To delete a user:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Delete User button. (B)
4. Click the user you want to delete. (C)
5. Click the OK button. (D)
6. Click the Yes button in the confirmation box.
7. User deleted.
Creating a Group
To create a Group:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Create New Group button. (B)
4. Type a Group name in the field provided. (C)
Up to 16 characters, A-Z, 0-9, and _. No spaces.
5. Optional. Move members to the Selected User list to add them.
Or add them later. (D)
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6. Click the OK button. (E)
Viewing a List of Groups
To view a list of Groups:
1. Go to the Main Window.
2. Click the User Management icon.
3. Click the Group List button.
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Adding Members to a Group
Note
A User can only belong to one Group. If a User already belongs
to a Group and you add him to this Group, you automatically
delete him from the previous Group.
To add Users as Group members:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Modify Group Member button. (B)
4. Click the Group whose membership you want to change. (C)
5. Move members to the Selected User list to add them. (D)
6. Click the OK button. (E)
Deleting Members from a Group
Note
Deleting a User from a Group does not delete the User from the
System.
To delete Users from a Group:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Modify Group Member button. (B)
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4. Click the Group whose membership you want to change. (C)
5. Move members to the Available User list to delete them. (D)
6. Click the OK button. (E)
Deleting a Group
Before you can delete a Group, you must first delete all of the Members from the
Group.
To delete a Group:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Delete Group button. (B)
4. Click the Group you want to delete. (C)
5. Click the OK button. (D)
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6. Click the Yes button in the confirmation box.
Viewing Quotas
Quotas are portions of storage space that you assign to each user or group.
To view a quota:
1. Go to the Main Window.
2. Click the User Management icon.
3. Click the Quota icon.
Setting Quotas
Quotas are portions of storage space that you assign to each user or group.
Assigning quotas enables you to control how much storage space each user or
group can access.
By default, each user and group is assigned an unlimited quota, meaning that
any one user or group can access the entire storage space. In the Quota screen,
the names of groups are preceded with a @ symbol.
To set a quota:
1. Go to the Main Window.
2. Click the User Management icon. (A)
3. Click the Quota icon. (B)
4. Click the user or group whose quota you want to assign. (C)
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5. From the dropdown menu, choose the RAID Volume to which the
quotaapplies. (D)
6. Click one of the following options: (E)
․ Unlimited
․ Limited Quota
7. If you chose Limited Quota, type a number into the field provided. (E)
This number represents how many MB of data the user or group can access.
8. Click the OK button. (F)
9. The setting succeeds.
Note
If you set different size quotas for the user and the group,
SmartStor will use the smaller quota.
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5.3 Managing RAID Volumes
Creating a RAID Volume
This feature enables you to create a RAID volume or designate a disk drive as a
spare.
To create a RAID volume:
1. Go to the Main Window.
2. Click the Volume Configuration icon. (A)
3. Click the Create Volume button. (B)
4. Choose Automatic or Manual RAID Volume creation. (C)
If you chose Manual, choose the type of RAID Volume you want: (D)
․ Maximum Capacity - RAID 0, using all disk drives
․ Data Protection - RAID 1, 5, or 10, depending on the number of disk
drives available
5. Click the OK button. (E)
The RAID volume takes several minutes to create and initialize, depending
on the size of your disk drives.
Note
When you create your RAID volume in WebPASM, you can
choose additional options, such as Multiple RAID volumes.
See “Setting up SmartStor with the Setup Wizard” on page 134.
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Expanding a RAID Volume
This feature adds all unassigned disk drives to your existing RAID volume.
To expand a RAID volume:
1. Go to the Main Window.
2. Click the Volume Configuration icon.
3. Click the Expand Volume button.
4. Click the OK button.
5. Click the Yes button in the confirmation box.
The RAID volume might take couples of hours to expand and initialize.
Note
Expansion is only available when your NAS system has the
proper combination of RAID volume and free disk drives.
For additional expansion options or to change the RAID level of
your volume, use WebPASM.
See “Migrating a RAID Volume” on page 159.
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Viewing RAID Volume Status
RAID Volume status includes:
․ RAID level
․ Capacity
․ Usage - Percentage of capacity used
․ Disk drive model and capacity
To view the status of a RAID Volume:
1. Go to the Main Window.
2. Click the Volume Configuration icon.
3. Click the Volume Status List button.
The Volume Status appears.
Viewing a List of RAID Volumes
To view a list of RAID Volumes:
1. Go to the Main Window.
2. Click the Volume Configuration icon.
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3. Click the Volume List button.
The Volume List appears.
Recreating a RAID Volume
Caution
When you recreate a RAID volume, you delete all the data saved
in the volume.
Back up any important data before you recreate a volume.
To recreate a RAID volume:
1. Go to the Main Window.
2. Click the Volume Configuration icon. (A)
3. Click the Recreate Volume button. (B)
4. Choose Automatic or Manual RAID Volume creation. (C)
If you chose Manual, choose the type of RAID Volume you want: (D)
․ Maximum capacity and performance - RAID 0
․ Data Protection - RAID 1, 5, or 10, depending on the NAS model and
number of drives
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5. Click the OK button. (E)
6. Click the Yes button in the first confirmation box.
7. Type YES then click the OK button in the second confirmation box.
The RAID volume takes several minutes to recreate and initialize, depending
on the size of your disk drives.
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5.4 Managing Backups
Caution
Please do not close the SmartNAVI or logout the MS Windows
system while you are setting a scheduled backup or running the
backup process. It will discontinue backup process.
Doing a Backup Now
This feature enables you to perform an immediate schedule backup of your files
from your Windows or Mac to the NAS system (SmartNAVI).
You can perform an immediate backup of your files from:
․ SmartNAVI Main Window
․ SmartNAVI Device List
․ SmartNAVI tray icon (Windows PCs only)
․ One Touch Button
Main Window
If you do not have a backup schedule for your PC, start your backup from the
SmartNAVI Main Window.
1. Go to the Main Window.
2. Click the SmartSYNC icon.
3. Click the Backup button.
4. Under Backup your data to, choose:
․ The SmartStor NAS or Local drive (your PC or MAC) from the first
dropdown menu.
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․ The letter designation of your PC or MAC drive under the second
dropdown menu.
5. Do any of the following actions to select your backup folders:
․ Check the Backup My Data box - Selects the My Documents, Favorites,
and Desktop folders with all their contents.
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․ Click the Add to Backup icon - Opens the My Documents folder.
Click a folder you want to backup, and then click the Choose button.
Repeat for additional folders.
․ Drag and drop the folders you want to backup to the Backup your data
from window.
6. Click the Backup button.
The backup begins immediately.
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Device List
Before you can do a backup from the SmartNAVI Main Window, you must create
a backup schedule.
1. Go to the Main Window.
2. Right-click the system in the Device List whose backup you want to run.
3. Choose the Backup Now item.
The backup begins immediately.
Tray Icon
Before you can do a backup from the SmartNAVI tray icon, you must create a
backup schedule and setup default NAS first. This feature applies to Windows
Cs only.
1. Right-click the SmartNAVI icon in the application tray.
2. Choose Backup Now in the popup menu.
The backup begins immediately.
The amount of time required depends on the size and number of files being
backed up.
The backed up files will appear on the NAS system (SmartNAVI) in a folder
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named BACKUPDATA_your username.
You can restore the backup files to your PC at any time.
See “Restoring Backed-up Files” on page 70.
Scheduling a Backup
You can schedule backups by the hour, day, or week.
To set a schedule for backing up files from your PC to the NAS system
(SmartNAVI):
1. Go to the Main Window.
2. Click the SmartSYNC icon.
3. Click the Backup button.
4. Under Backup your data to, choose:
․ The SmartStor NAS or Local drive (your PC or MAC) from the first dropdown
menu.
․ The letter designation of your PC or MAC drive under the second dropdown
menu.
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5. Do any of the following actions to select your backup folders:
․ Check the Backup My Data box - Selects the My Documents, Favorites,
and Desktop folders with all their contents.
․ Click the Add to Backup
icon - Opens the My Documents folder.
Click a folder you want to backup, and then click the Choose button.
Repeat for additional folders.
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․ Drag and drop the folders you want to backup to the Backup your data
from window.
6. Click the Schedule button.
7. Click an option button for:
․ Hour
․ Day
․ Day of the week
8. Choose the corresponding values from the dropdown menus:
․ Number of hours
․ Time of day in hours and minutes
․ Time of day and day of the week
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9. Click the Add button.
The newly created schedule appears in the Schedule List.
The backed up files will appear on the NAS in a folder named BACKUPDATA_
your username.
You can also click the Start button to run a scheduled backup immediately.
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Viewing Backup Schedules
To view the list of current schedules:
1. Go to the Main Window.
2. Click the SmartSYNC icon.
3. Click the Schedule List button.
The list of all backup schedules appears.
Changing a Scheduled Backup
You can schedule backups by the hour, day, or week.
To change the scheduled backup of files from your PC to the NAS system
(SmartNAVI):
1. Go to the Main Window.
2. Click the SmartSYNC icon. (A)
3. Click the Schedule List button. (B)
4. Click the schedule you want to change. (C)
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5. Click the Modify button. (D)
6. Click the folder whose contents you want to backup.
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Click the Add to Backup icon to expand the tree and narrow your
choices.
7. Click the Schedule button.
8. Click an option button for:
․ Hour
․ Day
․ Day of the week
9. Choose the corresponding values from the dropdown menus:
․ Number of hours
․ Time of day in hours and minutes
․ Time of day and day of the week
10. Click the Add button.
The modified schedule appears in the Schedule List.
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You can also click the Start button to run a scheduled backup immediately.
Deleting a Scheduled Backup
Deleting a scheduled backup has no effect upon any files previously backed-up
to the NAS system (SmartNAVI).
To delete a scheduled backup:
1. Go to the Main Window.
2. Click the SmartSYNC icon. (A)
3. Click the Schedule List button. (B)
4. Click the schedule you want to delete. (C)
5. Click the Delete button. (D)
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6. Click the Yes button in the confirmation box.
Restoring Backed-up Files
You can restore all or any portion of the files in the BACKUPDATA_your
username folder on the NAS system (SmartNAVI).
You can choose to restore the files to:
․ Their original location on your PC or MAC
․ An alternative location on your PC or MAC
The original file structure is maintained during backup and restoration.
Caution
If you restore to the original folders on your PC, the restore
function will overwrite the files in those folders.
Be careful which files you restore and where on your PC you
direct the backup files.
To restore your backed-up files from the NAS system to your PC:
1. Go to the Main Window.
2. Click the SmartSYNC icon. (A)
3. Click the Restore button. (B)
4. Click the folder whose contents you want to restore. (C)
Click the arrow icons to expand the tree and narrow your choices. (D)
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5. Click an option button for:
․ Restore to original folder - The backup files will overwrite the files on
your PC (E)
․ Restore to a specific folder - No files are overwritten on your PC (E)
6. If you chose Restore to a specific folder, do one of the following actions:
․ Type the name of an existing folder in the field provided
․ Type the name of an new folder in the field provided
․ Click the Folder icon - Opens the My Documents folder. (F)
Click a folder you want to use for a target, then click the Open button (G)
7. Click the Restore button. (H)
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8. Click the Yes button in the confirmation box.
The restoration begins immediately.
The amount of time required depends on the size and number of files being
restored.
Viewing the Backup Event Log
Backup events report on backups, schedules, and file transfers.
Events are reported by date, time, severity (information or error) and description.
To view Backup Event Log:
1. Go to the Main Window.
2. Click the SmartSYNC icon. (A)
3. Click the Event Log button. (B)
4. Optional. Set the Event Filter dropdown menu to display: (C)
․ All events
․ Information events only
․ Error events only
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5. Optional. Click the arrow on the Date/Time header to reverse the
chronological order. (D)
Note
For NAS system events, see “Viewing the System Event Log” on
page 95.
Saving the Event Log
This function saves a copy of the Backup Event Log as a text file onto your PC.
The text file records the events displayed in the Event Log window.
Set the Event Filter dropdown menu to display:
․ All events
․ Information events only
․ Error events only
Click the arrow on the Date/Time header to reverse the chronological order.
To save a copy of the Backup Event Log as a text file:
1. Go to the Main Window.
2. Click the SmartSYNC icon.
3. Click the Event Log button.
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4. Click the Save button.
5. Optional. Change the file name or save to a different location.
6. Click the Save button in the Save dialog box.
Clearing the Event Log
Note
Before you clear the Backup Event Log, consider saving a copy
for future reference. See “Saving the Event Log” on page 73.
To clear the Backup Event Log:
1. Go to the Main Window.
2. Click the SmartSYNC icon.
3. Click the Event Log button.
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4. Click the Clear All button.
5. Click the Yes button in the confirmation box.
Setting the Port
By using port setting, the public services like a WWW server or an FTP server,
and others running on your private network may become accessible from the
Internet.
To set the Port:
1. Go to the Main Window.
2. Click the SmartSYNC icon.(A)
3. Click the Setting button. (B)
4. Type the Port number in the field provided. The default number is 873. (C)
5. Click the OK button. (D)
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The setting begins immediately.
6. Click the OK button in the confirmation box. The Setting is successful.
5.5 Managing Share Folders
Creating a Share Folder
To create a new share folder:
1. Go to the Main Window.
2. Click the Share Folder icon. (A)
3. Click the Create New Share Folder button. (B)
4. Type a folder name in the field provided. (C)
Use A-Z, 0-9, - and _. No spaces.
5. Choose the RAID Volume from the dropdown menus. (D)
6. For each user in the list, click one of the following options: (E)
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․ Deny access
․ Read Only
․ Read and Write
“Guest” is the only other default user.
7. Click the OK button. (F)
8. Click the Yes button in the confirmation box.
The permission has been set successfully.
Opening a Share Folder
This feature opens share folders in the file browser.
From the Device List:
1. Right-click the system in the Device List whose share folders you want to
open.
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2. Choose the Share Folders item.
All share folders open in your PC’s file browser.
From the Main Window:
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1. Click the Share Folder icon.
2. Double-click the folder in the Share Folder List that you want to open.
The share folder opens in your PC’s file browser.
From the Tray Icon:
1. Right-click the SmartNAVI icon in the application tray.
2. Choose Share Folder in the popup menu.
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All share folders open in your PC’s file browser.
Viewing a List of Share Folders
To view a list of Share Folders:
1. Go to the Main Window.
2. Click the Share Folder icon.
3. Click the Share Folder List button.
The Share Folder List appears.
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4. Double-click the individual share folder to view its contents.
Changing Share Folder Permissions
The Admin user always has read and write permission. All other users have
Read Write permission by default.
To change permissions:
1. Go to the Main Window.
2. Click the Share Folder icon. (A)
3. Click the Share Folder Permission button. (B)
4. Click the share folder whose permissions you want to change. (C)
The folder name will become highlighted.
5. For each user in the list, click one of the following options: (D)
․ Deny access
․ Read Only
․ Read and Write
“Guest” is the only other default user.
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6. Click the OK button. (E)
The permission change happens immediately.
Deleting a Share Folder
Note
For NAS system events, see “Viewing the System Event Log” on
page 95.
Caution
When you delete a share folder, you delete all the data saved in
the folder.
Back up any important data before you delete a folder.
To delete a share folder:
1. Go to the Main Window.
2. Click the Share Folder icon.
3. Click the Delete Share Folder button.
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4. Click the share folder you want to delete.
The folder name will become highlighted.
5. Click the OK button.
6. Click the Yes button in the first confirmation box.
7. Type Yes then click the OK button in the second confirmation box.
Mounting a Share Folder /Creating a Network Drive
To mount a share folder or create a network drive (Windows):
1. Go to the Main Window.
2. Click the Share Folder icon. (A)
3. Click the Mount Share Folder button. (B)
Click the share folder you want to mount or make a network drive. (C)
4. The folder name will become highlighted.
5. Choose a device name (drive letter) from the dropdown menu. (D)
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6. Click the Mount button. (E)
The share folder appears on your PC as a mounted or network drive.
Un-mounting a Share Folder /Disconnecting a Network Drive
To un-mount a share folder or disconnect a network drive (Windows):
1. Go to the Main Window.
2. Click the Share Folder icon. (A)
3. Click the Mount Share Folder button. (B)
4. Click the share folder you want to un-mount or delete as a network drive. (C)
The folder name will become highlighted.
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5. Click the Un-Mount button. (D)
6. Click the Yes button in the confirmation box.
The share folder is un-mounted or disconnected but the link remains
(Windows).
Setting up a Share Folder for Time Machine
Time Machine is a backup utility included with Mac OS X 10.5 “Leopard” or
more.
Before you begin, be sure your Mac is running and connected to the same
network as the SmartStor.
On SmartNAVI
To set up a SmartStor folder for Time Machine backups:
1. Go to the Main Window.
2. Click the Share Folder icon.
3. Click the Mount Share Folder button.
4. Click the share folder you want to use for Time Machine backups.
5. Check the Support TimeMachine box.
6. Click the Mount button.
If the process goes correctly, the following message appears:
This folder has been set to a network drive.
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On the Mac
Follow this procedure if you have not set up Time Machine.
To set up the Mac for backups with SmartStor:
1. On the desktop, go to the Dock and click the Time Machine icon.
A popup message informs you that no storage location is set up.
2. In the popup message, click the Set Up Time Machine button.
The Time Machine dialog box appears.
3. In the Time Machine dialog box, click the Choose Backup Disk... button.
4. In the list of external drives, choose the share folder that you mounted on the
SmartStor and click the Use for Backup button.
A Name and Password dialog box appears.
5. In the dialog box, enter your username and password of NAS authentication,
then click the Connect button.
Pre-existing Time Machine Configuration on the Mac
Follow this procedure if you currently have a Time Machine configuration.
To set up the Mac for backups with SmartStor:
1. On the desktop, go to the Dock and click the Time Machine icon.
The Time Machine dialog box appears.
2. In the Time Machine dialog box, click the Change Disk... button.
3. In the list of external drives, choose the share folder that you mounted on the
SmartStor and click the Use for Backup button.
A Name and Password dialog box appears.
4. In the dialog box, enter your username and password, then click the
Connect button.
5.6 Making Management Settings
Configuring a NAS System
The Setup Wizard has two modes:
․ One Click Setup - Loads a collection of default settings. Recommended for
most users.
․ Advanced Setup - Enables you to make your own settings. Recommended
for advanced users.
Caution
Do NOT run the Setup Wizard on a NAS system that is already
configured! That action will delete your data and network drives!
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One Click Setup
To configure your NAS system using One Click Setup:
1. Go to the Main Window.
2. Click the Setup Wizard icon.
3. Click the One Click Setup button.
4. Click the OK button to continue.
5. Click the Yes button in the confirmation box.
The NAS reboots. Then your RAID volume is ready.
Advanced Setup
To configure your NAS system using Advanced Setup:
1. Go to the Main Window.
2. Click the Setup Wizard icon. (A)
3. Click the Advanced Setup button. (B)
4. Choose Automatic (DHCP) or Manual network settings. (C)
If you chose Manual settings, type entries for each of the following
parameters in the fields provided: (D)
․ Computer (NAS system) Name
․ IP Address
․ Subnet Mask
․ Gateway
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․ Primary and Secondary DNS - optional
Click the Next button to continue. (E)
5. Choose the following values from their respective dropdown menus:
․ Timezone
․ Year
․ Month
․ Day
․ Time in Hours, Minutes, and Seconds
Click the Next button to continue.
6. Choose Automatic or Manual RAID Volume creation.
If you chose Manual, choose the type of RAID Volume you want:
․ Maximum Capacity and performance - RAID 0, using all disk drives
․ Data Protection - RAID 5, using all disk drives (Note: Only for 4 Bay
NAS)
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Click the Next button to continue.
7. Choose a network drive letter from the dropdown menu.
This drive will be mapped as a network drive on your PC.
The list begins with S and goes in reverse alphabetical order.
Click the Next button to continue.
8. Review your parameters.
To make changes, click the Previous button.
To accept the parameters and configure your NAS system, click the OK
button.
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9. Click the Yes button in the confirmation box.
10. The NAS reboots. Then your RAID volume is ready.
Changing Network Settings
Caution
If your NAS system is on a network, check with your Network
Administrator before you change the network settings. Incorrect
settings can result in address conflicts and connection failures.
To change your network settings:
1. Go to the Main Window.
2. Click the NAS Management icon. (A)
3. Click the Network Setting button. (B)
4. Choose Automatic (DHCP) or Manual network settings. (C)
If you chose Manual settings, type entries for each of the following
parameters in the fields provided: (D)
․ Computer (NAS system) Name
․ IP Address
․ Subnet Mask
․ Gateway
․ Primary and Secondary DNS - optional
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5. Click the OK button. (E)
6. Click the Yes button in the Network Setup box.
7. The NAS reboots automatically.
8. Click your system in the Device List.
The Main Window reopens.
Locating the SmartStor
This feature helps you to physically locate a NAS system.
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To locate a SmartStor:
1. Go to the Main Window.
2. Rignt-click the system in the Device List that you want to locate.
3. Choose the Locate NAS item.
On the NAS system you chose:
․ The buzzer sounds three times
․ The Status LED blinks RED three times
Wake-on-LAN
This feature allows you to turn on or wake up the
SmartStor by locate a NAS system.
To wake up a SmartStor:
1. Go to the Main Window.
2. Rignt-click the system in the Device List that you want to wake up.
System
Status LED
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3. Choose the Locate NAS item.
It takes about a minute to boot the SmartStor. When fully booted:
․ The System Status LED turns to normal status color.
․ The buzzer beeps one time.
Choosing a Default NAS System
This feature sets the default NAS system (SmartStor) for the Main Window and
SmartNAVI tray icon. A default NAS activates several important functions,
including:
․ Share Folder: Opening a Share Folder
․ Backup Now: Performing an Immediate Backup
․ Open Advanced Management: Starting the Advanced Storage Manager
․ Event Notice: Enabling Event Notification
If you do not choose a default NAS, SmartNAVI sets the default NAS after you
first log on.
To set a default NAS:
1. Go to the Main Window.
2. Right-click the system in the Device List that you want to make the default.
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3. Choose the Default NAS item.
The default NAS is highlighted in the Device List.
Enabling or Disabling Event Notification
This feature displays popup notices of events on the default NAS system.
Enabling Event Notification
To enable event notification:
1. Right-click the SmartNAVI icon in the application tray.
2. Check Event Notice in the popup menu.
SmartNAVI displays a popup message indicating that event notification is
working.
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Disabling Event Notification
To disable event notification:
1. Right-click the SmartNAVI icon in the application tray.
2. Uncheck Event Notice in the popup menu.
Viewing the System Event Log
NAS events report functions and status of the NAS system. The Event Log
displays the 20 most recent events.
Events are reported by date, time, severity (information or warning) and
description.
To view the NAS systemís Event Log:
1. Go to the Main Window.
2. Click the NAS Management icon.
3. Click the Event Log button.
Click the arrow on the Date/Time header to reverse the chronological order.
Note
For backup system events, see “Viewing the Backup Event Log”
on page 72.
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Adding Application Plug-ins
Application plug-ins are enhancements to SmartStorís capabilities.
SmartNAVI installs plug-ins from your PC. WebPASM installs plug-ins from a
folder on the SmartStor. Also see “Adding Application Plug-ins” on page 179.
Download your plug-ins from the Promise Support Website. Plug-in file names
end with a .ppg extension. Save the plug-in file to a convenient place on your
PC.
To add a plug-in to SmartStor:
1. Go to the Main Window.
2. Click the NAS Management icon.
3. Click the Add Plugin button.
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