Printronix T600 Administrator's Manual

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T600 Printer Administrator’s Manual

Thermal Printer

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READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTER

Software License Agreement

CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.

Definitions.

“Software” shall mean the digitally encoded, machinereadable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix Auto ID Technology, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

License.

1. Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purposes.

2. Restrictions. a. To protect the proprietary rights of Printronix Auto

ID Technology, Inc., you agree to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.

b. You agree not to duplicate or copy the Software

Product.

c. You shall not sublicense, sell, lease, or otherwise

transfer all or any portion of the Software Product separate from the printer, without the prior written consent of Printronix Auto ID Technology, Inc.

d. You may not modify or prepare derivative works of

the Software Product.

e. You may not transmit the Software Product over a

network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.

f. You agree to keep confidential and use your best

efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use.

3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.

Limited Software Product Warranty

Printronix Auto ID Technology, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix Auto ID Technology, Inc. Printronix Auto ID Technology, Inc. does not warrant that the Software is free from all bugs, errors and omissions.

Remedy

Your exclusive remedy and the sole liability of Printronix Auto ID Technology, Inc. in connection with the Software is replacement of defective software with a copy of the same version and revision level.

Disclaimer of Warranties and Limitation of Remedies

1. THE PARTIES AGRE E THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Printronix Auto ID Technology, Inc. does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. Printronix Auto ID Technology, Inc. reserves the right to make changes and/or improvements in the Software without notice at any time.

2. IN NO EVENT WILL PRINTRONIX AUTO ID TECHNOLOGY, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX AUTO ID TECHNOLOGY, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT AL L OW THE EXCLU SIO N OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

3. Printronix Auto ID Technology, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.

5. California law governs this Agreement.

Termination of License Agreement

This License shall continue until terminated. This license may be terminated by agreement between you and Printronix Auto ID Technology, Inc. or by Printronix Auto ID Technology, Inc. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.

U.S. Government Restricted Rights

Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision

1 (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

Acknowledgement of Terms and Conditions

YOU ACKNOWLEDG E T H AT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

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Trademark Acknowledgements

CSA is a registered certification mark of the Canadian Standards Association. EIA is a registered service mark of the Electronic Industries Association. IEEE is a registered service mark of the Institute of Electrical and Electronics Engineers, Inc. TUV is a registered certification mark of TUV Rheinland of North America, Inc. UL is a registered

certification mark of Underwriters Laboratories, Inc. CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Printronix and M4L are trademarks of Printronix Auto ID Technology, Inc. ZPL and ZPL II are registered trademarks of Zebra Technologies Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners

Notice of Copyright

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated, or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical, or otherwise, wit hou t the writt en consent of Printronix Auto ID Technology, Inc.

All non-Printronix registered and/or unregistered trademarks used throughout this manual are the sole property of their respective owners.

Agency Compliance and Approvals

EN 55032, Class B

EN 55024 EN 60950-1 EN 61000-3-2

EN 61000-3-3

FCC part 15B, Class B

ICES-003, Class B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

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-Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

-Consult the dealer or an experienced radio/ TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conform à la norme NMB-003 du

Canada.

AS/NZS CISPR 32, Class B

UL 60950-1(2nd Edition) CSA C22.2 No. 60950-1-07(2nd Edition)

Energy Star for Imaging Equipment Version 2.0

Important safety instructions:

1. Read all of these instructions and keep them for later use.

2. Follow all warnings and instructions on the product.

3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.

4. The mains socket shall be installed near the equ ipment and easily access ibl e.

5. The unit must be protected against moisture.

6. Ensure the stability when installing the device, Tipping or dropping could cause damage.

7. Make sure to follow the correct power rating and power type indicated on marking label provided by manufacture.

8. Please refer to user manual for maximum operation ambient temperature.

WARNING:

Hazardous moving parts, keep fingers and other body parts away.

CAUTION:

(For equipment with RTC (CR2032) battery or rechargeable battery pack)

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below.

1. DO NOT throw the battery in fire.

2. DO NOT short circuit the contacts.

3. DO NOT disassemble the battery.

4. DO NOT throw the battery in municipal waste.

5. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in

municipal waste.

Caution: The printhead may be hot and could cause severe burns. Allow the printhead to cool.

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Note：

* Continuous printing will cause the printer motor to overheat. The printer will stop printing

automatically for about 10~15 minutes while the motor is cooling d own. Do not turn the power off when the printer pauses or the data transferred to the printer buffer will be lost.

* The maximum printing ratio per dot line is 15% for this printer. To print the full web black line,

the maximum black line height is limited to 40 dots, which is 5mm for 203 DPI resolution printer and 3.3mm for 300 DPI resolution printers only, o ther wise this may damage the power supply.

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Contents

1. Introduction ......................................................................................................................................... 1

1.1 Product Introduction ..................................................................................................................... 1

1.2 Product Features .......................................................................................................................... 2

1.2.1 Printer Standard Features ..................................................................................................... 2

1.2.2 Printer Optional Features ...................................................................................................... 3

1.3 General Specifications ................................................................................................................. 3

1.4 Print Specifications ..................................................................................................................... 4

1.5 Ribbon Specifications ................................................................................................................... 4

1.6 Media Specifications .................................................................................................................... 5

2. Operations Overview .......................................................................................................................... 6

2.1 Unpacking and Inspection ............................................................................................................ 6

2.2 Printer Overview ........................................................................................................................... 7

2.2.1 Front View ................................................................................................................................ 7

2.2.2 Interior view ............................................................................................................................. 8

2.2.3 Rear View ................................................................................................................................. 9

2.3 Operator Control ......................................................................................................................... 10

2.3.1 LED Indication ....................................................................................................................... 10

2.3.2 Button Function .................................................................................................................... 10

3. Setup ................................................................................................................................................ 11

3.1 Setting up the printer .................................................................................................................. 11

3.2 Open/Close the Top Cover......................................................................................................... 12

3.3 Loading the Ribbon .................................................................................................................... 13

3.4 Loading the Media ...................................................................................................................... 16

3.4.1 Loading the Media ................................................................................................................ 16

3.4.2 External Label Roll Mount Installation (Option) .............................................................. 19

3.4.3 Loading Media in Peel-off Mode (Option) ......................................................................... 21

3.4.4 Loading Media in Cutter Mode (Option) ........................................................................... 23

4. Configuration Utility .......................................................................................................................... 24

4.1 Start the Configuration Utility...................................................................................................... 24

4.2 Printer Function Button ............................................................................................................... 25

4.3 Setting Ethernet by Configuration Utility .................................................................................... 26

5. Power-on Utilities.............................................................................................................................. 28

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5.1 Ribbon and Gap/Black Mark Sensor Calibration........................................................................ 29

5.2 Gap/Black Mark Calibration, Self-test and Dump Mode ............................................................ 30

5.3 Printer Initialization ..................................................................................................................... 34

5.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor ....................... 35

5.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor ............................................. 36

5.6 Skip AUTO.BAS ......................................................................................................................... 37

6. LCD Menu Function ......................................................................................................................... 38

6.1 Enter the Menu ......................................................................................................................... 38

6.2 Main Menu Overview .................................................................................................................. 39

6.3 TSPL ........................................................................................................................................... 40

6.4 ZPL2 ......................................................................................................................................... 42

6.5 Sensor....................................................................................................................................... 45

6.6 Interface .................................................................................................................................... 46

6.6.1 Serial Comm. .......................................................................................................................... 46

6.6.2 Ethernet .................................................................................................................................. 47

6.7 File Manager ............................................................................................................................. 48

6.8 Diagnostics ............................................................................................................................... 49

6.8.1 Print Config. ........................................................................................................................... 49

6.8.2 Dump Mode ............................................................................................................................ 51

6.8.3 Print Head ............................................................................................................................... 52

6.8.4 Display .................................................................................................................................... 52

6.8.5 Sensor ..................................................................................................................................... 52

6.9 Advanced .................................................................................................................................. 53

6.10 Service ...................................................................................................................................... 54

7. Troubleshooting ................................................................................................................................ 55

8. Maintenance ..................................................................................................................................... 58

Revise History ....................................................................................................................................... 60

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1. Introduction

1.1 Product Introduction

Thank you very much for purchasing this bar code printer. This series of thermal transfer desktop barcode printer, label printer with its new, smaller footprint, offers the high performance that customers have come to expect. Durable, reliable and fast, this series generates 4-inch-wide labels, tags or receipts at up to 6 ips, offering a price-performance combination that is unmatched by other desktop thermal barcode printers on the market. Support TPLE (Translation Printer Language Eltron®) and TPLZ (Translation Printer Language Zebra®). The languages automatically decipher and translate the format of each label as it is sent to the printer. TSPL-EZ also features internal scalable True Type fonts (based on the Monotype® font engine), which are typically found only in more expensive printers. Applications:

• Point-of-sale

• Product marking

• Receipt/ coupon printing

• Compliance labeling

• Asset tracking

• Document management

• Shipping/ receiving

• Inventory control

• Specimen labeling

• Patient tracking

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1.2 Product Features

1.2.1 Printer Standard Features

The printer offers the following standard features.

Product standard feature

Thermal transfer/ or direct thermal

6 operating buttons and 1 LED with 3 colors

2.3” color TFT display, 320 x 240 pixel (UI of operating menu)

32-bit RISC high performance processor (Atm el 9G25/ 400 MHz)

Center alignment holder with spiral spring

Gap transmissive sensor (Fixed, center of offset 4 from center)

Black mark reflective sensor (Position adjustable)

Ribbon encoder sensor

Head open sensor

Automatic media/ribbon sensor selecting

128 MB Flash memory

64 MB DDR2 DRAM

SD card reader for memory expansion, up to 32 GB

RS-232 interface (Max. 115,200 bps)

USB 2.0 interface (Hi speed mode)

Internal Ethernet print server (10/100 Mbps) interface

USB host

Standard industry emulations right out of the box including Eltron® and Zebra® language support

Internal 8 alpha-numeric bitmap fonts

Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)

Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font

Downloadable fonts from PC to printer memory

Bar code, graphics/image printing

Supported bar code

Supported image

1D bar code

2D bar code

BITMAP,

BMP, PCX (Max. 256 colors graphics)

Code128 subsets

A.B.C, Code128UCC, EAN128, Interleave 2 of 5, Code 39, Code 93, EAN-13, EAN-8, Codabar, POSTNET, UPC-A, UPC-E, EAN and UPC 2(5) digits, MSI, PLESSEY, China Post, ITF14, EAN14, Code 11, TELPEN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Post

Leitcode, LOGMARS

CODABLOCK F

mode, DataMatrix, Maxicode, PDF417, Aztec, MicroPDF417, QR code, RSS Barcode (GS1 Databar)

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Supported code page:

 Codepage 437 (English - US)  Codepage 737 (Greek)  Codepage 850 (Latin-1)  Codepage 852 (Latin-2)  Codepage 855 (Cyrillic)  Codepage 857 (Turkish)  Codepage 860 (Portuguese)  Codepage 861 (Icelandic)  Codepage 862 (Hebrew)  Codepage 863 (French

Canadian)

 Codepage 864 (Arabic)  Codepage 865 (Nordic)  Codepage 866 (Russian)  Codepage 869 (Greek 2)  Codepage 950 (Traditional

Chinese)

 Codepage 936 (Simplified

Chinese)

 Codepage 932 (Japanese)  Codepage 949 (Korean)  Codepage 1250 (Latin-2)

 Codepage 1251 (Cyrillic)

 Codepage 1252 (Latin-1)  Codepage 1253 (Greek)  Codepage 1254 (Turkish)  Codepage 1255 (Hebrew)  Codepage 1256 (Arabic)  Codepage 1257 (Baltic)  Codepage 1258 (Vietnam)  ISO-8859-1: Latin-1 (Western

European)

 ISO-8859-2: Latin-2 (Central

European)

 ISO-8859-3: Latin-3 (South

European)

 ISO-8859-4: Latin-4 (North

European)

 ISO-8859-5: Cyrillic  ISO-8859-6: Arabic  ISO-8859-7: Greek  ISO-8859-8: Hebrew  ISO-8859-9: Turkish  ISO-8859-10: Nordic  ISO-8859-15: Latin-9  UTF-8

1.2.2 Printer Optional Features

The printer offers the following optional features.

Product option feature

User

option

Dealer option

Factory

option

Peel-off kit

Paper length: 1” ~ 6” Note:

This peel-off module is supported for the thermal/ plain label only.

○

Regular cutter (full cut guillotine cutter)

Paper thickness: 0.06~ 0.19 mm Paper length: 1” ~ max. length Max. width: 110 mm

Note: Except for the linerless cutt er, all regular/heavy duty/care label cutters

DO NOT cut on media with glue.

○

External roll mount with 3" core label spindle

○

1.3 General Specifications

General Specifications

Physical dimensions

203 mm(W) x 191.5 mm(H) x 259.3 mm(D)

Weight

2.3 kg (5.07 lbs)

Mechanism

Clamshell with Double-walled plastic

Power

External universal switching power supply

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• Input: AC 100-240V/ 2.5A, 50-60 Hz

• Output: DC 24V/ 3.75A, 90W

Environmental

condition

Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

Environmental concern

Comply with RoHS, WEEE, REACH

1.4 Print Specifications

Specifications

T620 T630

Print head

resolution

(dots per inch/mm)

203 dots/inch

(8 dots/mm)

300 dots/inch (12 dots/mm)

Printing method

Thermal transfer/ or direct thermal

Dot size (width x length)

0.125 x 0.125 mm (1 mm = 8 dots)

0.084 x 0.084 mm (1 mm = 12 dots)

Print speed (inches per second)

Up to 6 ips Up to 4 ips

Max. 3 ips for peeler mode

Max. print width

108 mm (4.25”) 105.6 mm (4.15”)

Max. print length

25,400 mm (1000”) 11,430 mm (450”)

Printout bias

Vertical: 1 mm max.

Horizontal: 1 mm max.

1.5 Ribbon Specifications

Ribbon Specifications

Ribbon outside diameter

Max. 40 mm OD

Ribbon length

110 meter

Ribbon core inside diameter

0.5” ID core

Ribbon width

40 mm ~110 mm

Ribbon wound type

Ink coated outside wound

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1.6 Media Specifica tions

Media Specifications

Media roll capacity

Max. 5” OD

Media core diameter

1” & 1.5 ID core

Media type

Continuous, die-cut, black mark, external fan-fold, notch

Media wound type

Outside wound

Media width

20 mm ~ 112 mm

Media thickness

0.06 mm ~ 0.19 mm

Label length

10 mm ~ max. print length

Label length (peeler mode)

25.4 mm ~ 152.4 mm (1” ~ 6”)

Label length (cutter mode)

25.4 ~ max. print length

Black mark

Min. 8 mm (W) x 2 mm (H)

Gap height

Min. 2 mm

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2. Operations Overview

2.1 Unpacking and Inspection

This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.

Unpacking the printer, the following items are included in the carton.

If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

 One printer unit  One Windows labeling software/Windows driver CD disk  One quick installation guide  One power cord  One auto switching power supply  One USB interface cable

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2.2 Printer Overview

2.2.1 Front View

* Recommended SD card specification

SD card spec SD card capacity Approved SD card manufacturer

V2.0 SDHC CLA SS 4 2 GB Transcend V2.0 SDHC CLA SS 4 8 GB SanDisk V3.0 CLASS 10 UHS 16 GB SanDisk V3.0 CLASS 10 UHS 32 MB Transcend V2.0 SDHC CLA SS 4 microSD 4GB Transcend V2.0 SDHC CLA SS 4 microSD 16 GB SanDisk V3.0 CLASS 10 UHS microSD 16GB Transcend, Kingston V3.0 CLASS 10 UHS microSD 32 GB SanDisk

- The DOS FAT file system is supported for the SD card.

- Folders/files stored in the SD card should be in the 8.3 filename format

- The miniSD/microSD card to SD card slot adapter is required.

1. LCD display

2. Menu button

3. Feed button

4. LED indicator

5. Navigation button

6. Ribbon access cover

7. Top cover open lever

8. *SD card socket

9. Paper exit chute

5 9 7 8 6

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2.2.2 Interior view

1. Ribbon rewind hub

2. Ribbon rewind gear

3. Gap sensor (receiver)

4. Media holder

5. Media holder locking switch

6. Gap sensor (transmitter)

7. Print head

8. Ribbon supply hub

9. Top cover support

10. Media guide adjustment button

11. Media guides

12. Black mark sensor

13. Platen roller

5 6 7

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2.2.3 Rear View

1. Ethernet interface

2. USB interface

3. USB host

4. RS-232C interface

5. Power jack socket

6. Power switch

7. External label entrance chute

The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

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2.3 Operator Control

2.3.1 LED Indication

This printer has one three-color LED indicator.

LED Color

Description

Green/ Solid This illuminates that the power is on and the device is ready to use.

Green/ Flash

This illuminates that the system

is downloading data f rom PC to m em or y

or the printer is paused.

Amber This illuminates that the system is clearing data from printer.

Red / Solid This illuminates printer head open, cutter error.

Red / Flash

This illuminates a printing error, such as head open, paper empty, paper jam, or memory error etc.

2.3.2 Button Function

 Feed button

 When the printer is ready, press the button to feed one label to the beginning of next label  When the printer is print ing, press the button to pause a print job. When the printer is paused

the power LED will blink green. Press the button again to continue the printing job

 When printer enter the menu, press the button to enter/select cursor located item

 Menu button

 Enter the menu  Exit from a menu or cancel a setting and return to the previous menu

 Navigation button

 Scroll the menu list

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3. Setup

3.1 Setting up the printer

1. Place the printer on a flat, secure surface.

2. Make sure the power switch is off.

3. Connect the printer to the computer with the provided USB cable.

4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.

Note: Please switch OFF printer power switch prior to plug in the power cord to printer power jack.

Power supply

Plug

Power switch

USB interface

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3.2 Open/Close the Top Cover

1. Open the printer’s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle.

2. A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open.

3. Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover. Gently close the top cover.

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3.3 Loading the Ribbon

1. Open the printer’s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle.

2. Open the ribbon access cover and the media cover.

Note:

1. In normal printing mode, ribbon

access cover can be opened while opens the top cover. Ribbon access cover can be closed while top cover is open or close.

2. In peeler and cutter mode, please

open the top cover then the ribbon access cover can be opened or closed.

3. Insert the ribbon right side onto the supply hub. Align the notches on the left side and mount onto the spokes.

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4. Insert the paper core right side onto the rewind hub. Align the notches on the left side and mount onto the spokes.

5. Stick the ribbon onto the ribbon rewind paper core.

6. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head.

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7. Close the ribbon access cover and the top cover.

Loading path for ribbon

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3.4 Loading the Media

3.4.1 Loading the Media

1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer then lift the top cover to the maximum open angle.

2. Separate and hold open the media holders.

3. Place the roll between the holders and close them onto the core.

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4. Press down the media holder lock switch to hold the label roll firmly.

5. Place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width by turning the guide adjuster knob.

6. Disengage the top cover support and close the top cover gently.

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7. Use “Configuration Utility” or LCD menu function to set the media sensor type and calibrate the selected sensor.

For Configuration Utility:

Start the “Configuration Utility”  Select the “T6X0” in the list  Click the “Printer Funct ion” button  Click the “Calibrate” button  Select media sensor type and Click the “Calibrate” butt on

Printer function button:

Note:

 Please calibrate the gap/black mark sensor when changing media.  Please refer to the section 6 for LCD menu function.

Loading path for media

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3.4.2 External Label Roll Mount Installation (Option)

1. Attach an external paper roll mount on the bottom of the printer.

2. Insert a 3” label spindle into a paper roll. And install it on the external paper roll mount.

3. Open the printer’s top cover and separate the media holders to fit the media width. Press down the media holder lock switch to fix the media holder.

PUSH

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4. Feeds the media through the rear external label entrance chute. And place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width by turning the guide adjuster knob.

5. Disengage the top cover support and close the top cover gently.

6. Use “Configuration Utility” or LCD menu function to set the media sensor type and calibrate the selected sensor.

For Configuration Utility:

Start the “Configuration Utility”  Select the “T6X0” in the list  Click the “Printer Functio n” button  Click the “Calibrate” button  Select media sensor type and Click the “Calibrate” butt on

Printer function button:

Note:

 Please calibrate the gap/black mark sensor when changing media.  Please refer to the section 6 for LCD menu function.

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3.4.3 Loading Media in Peel-off Mode (Option)

1. Please refer to section 3.3.1 to load the media.

2. Use “Configuration Utility” or LCD menu function to set the media sensor type and calibrate the selected sensor.

Note:

 Please calibrate the gap/black mark sensor before loading media in peel-off mode to

avoid paper jam.

 Please calibrate the gap/black mark sensor when changing media.

3. Open the printer cover. Pull the label through the front of the printer and take some labels off only leave the liner.

4. Open the peel-off module cover. Feed the liner into peel-off cover slot.

5. Close the peel-off module. Use the Configuration Utility or LCD menu function to enable the peel-off mode.

For Configuration Utility:

Start the “Configuration Utility”  Select the “T6X0” in the list  Click the “Printer Configuration” button  Select "PEEL" for Post-Print Action on "Basic" tab  Click "Set" button

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6. Disengage the top cover support to close the top cover. Printer is ready for peel-off mode.

7. Press the FEED button to test.

Note: This peel-off module is supported for the thermal/plain label only.

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3.4.4 Loading Media in Cutter Mode (Option)

1. Please refer to section 3.3.1 to load the media.

2. Lead the media through the cutter paper opening.

3. Close the printer cover.

4. Use “Configuration Utility” or LCD menu function to ena ble the cutter mode.

For Configuration Utility:

Start the “Configuration Utility”  Select the “T6X0” in the list  Click the “Printer Configuration” button  Select "CUTTER" for Post-Print Action on "Basic" tab  Click "Set" button

5. Use “Configuration Utility” or LCD menu function to set the media sensor type and calibrate the selected sensor.

For Configuration Utility:

Printer function button:

6. Press the FEED button to test.

Note:

 Please calibrate the gap/black mark sensor when changing media.

 Please refer to the section 6 for LCD menu function.

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4. Configuration Utility

Configuration Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and setting in an instant, which makes it much easier to troubleshoot problems and other issues.

4.1 Start the Configuration Utility

1. Connect the USB cable between the computer and the printer.

2. Turn on the printer power.

3. Start the Configuration Utility by double clicking on the icon.

3. The main interface will list all of the printer, including all printer that through USB interface connected to the computer, and all the printer that exist the same subnet with computer.

4. Select the printer in the list then click the button to enter the setting page.

5. The detail functions in the bottom of the main interface are listed as below.

Function

Description

Printer Configuration

This feature is used to set/explore/configure the pr in te r settings .

The common setting includes the settings that commonly used for TSPL/EPL2/ZPL/DPL printer languages.

File Manager

File manager feature is to help users to generate the file header,

download the file into printer, explore what files are downloaded in printer memory and delete all files in the memory.

Command Tool

The additional features that are not yet supported in the printer management can be achieved by sending out printer commands

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to printer from the Command Tool. RTC Setup

This feature is to synchronize printer Real Time Clock with PC.

Printer Function

This feature is used to calibrate the sensor, initialization, ignore

AUTO.BAS … etc.

Bitmap Font Manager

Bitmap font manager is used to convert the selected TTF font into

printer format bitmap font. Both fixed pitch and variable pitch bitmap font are supported.

4.2 Printer Function Button

Click the “Printer Function” button. The detail functions in the Printer Function Group are listed as below.

Function

Description

Calibrate

Calibrate the sensor specified in the Printer Setup group media sensor field

Reset Printer

Reboot printer

Factory Default

Initialize the printer and restore the settings to factory default.

Print Test Page Print a test page Configuration Page Print printer configuration

Ignore AUTO.BAS Ignore the downloaded AUTO.BAS program Exit Line Mode Exit line mode. Password Setup Set the password to protect the settings

Wi-Fi Default

Initialize the printer Wi-Fi module to default. settings

Dump Text To activate the printer dump mode.

Note: For more information about Configuration Utility, please refer to the Configuration Utility quick start guide in the CD disk \Config_Utility directory.

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4.3 Setting Ethernet using Configuration Utility

The Configuration Utility is enclosed in the CD disk \Config_Utility directory. Users can use Configuration to setup the Ethernet by USB interface. The following steps instruct users on configuring the Ethernet interface.

1. Connect the USB cable and Ethernet cable between the computer and the printer.

2. Turn on the printer power.

3. Start the Configuration Utility by double clicking on the icon.

4. The main interface will list all of the printer, including all printer that through USB interface connected to

the computer, and all the printer that exist the same subnet with computer.

Note: The default IP address is obtaine d by DH CP. If the printer exist the same subnet with

computer, the Configuration Utility main interface will list as below,

5. Select the printer (interface) in the list then click the button to enter the setting page.

6. Click the “Printer Configuration” button.

7. Select the “Ethernet” tab for the on board Ethernet. A printer ’s IP address is assigned by DHCP server.

To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” for the settings to take effect.

 USB

 Ethernet

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Users can also change the “Printer Name” by entering the new name in the box, then click “Set Printer Name” for the change to take effect.

Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset in order for the

new setting to take effect.

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5. Power-on Utilities

There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different status of LED.

Please follow the steps below for different power-on utilities.

1. Turn off the printer power switch.

2. Hold on the button then turn on the power switch.

3. Release the button when LED indicates with different status (color) for different functions.

Power on utilities

The LED color will be changed as following pattern:

LED color

Functions

Green

Amber

Red

(5 blinks)

Amber

(5 blinks)

Green

(5 blinks)

Green/Amber

(5 blinks)

Red/Amber

(5 blinks)

Solid

green

Ribbon sensor calibration

and gap / black mark sensor calibration

Release

Gap / black mark sensor

calibration, Self-test and enter dump mode

Release

Printer initialization

Release

Set black mark sensor as

media sensor and calibrate the black mark sensor

Release

Set gap sensor as media

sensor and calibrate the gap sensor

Release

Skip AUTO.BAS

Release

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5.1 Ribbon and Gap/Black Mark Sensor Calibration

Gap/black mark sensor sensitivity should be calibrated at the following conditions:

1. A brand new printer

2. Change label stock

3. Printer initialization

Please follow the steps below to calibrate the ribbon and gap/black mark sensor.

1. Turn off the power switch.

2. Hold on the button then turn on the power switch.

3. Release the button when LED becomes red and blinking. (Any red will do during the 5 blinks)

 It will calibrate the ribbon sensor and gap/black mark sensor sensitivity.  The LED color will be changed as following order：

Green  amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green

Note:

Please select gap or black mark sensor by sending GAP or BLINE command to printer prior to calibrate the sensor.

For more information about GAP and BLINE command, please re fer to TSPL2 programming manual.

Release button

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5.2 Gap/Black Mark Calibration, Self-test and Dump Mode

While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor,

depends on the sensor setting in the last print job.

Please follow the steps below to calibrate the sensor.

1. Turn off the power switch.

2. Hold on the button then turn on the power switch.

3. Release the button when LED becomes amber and blinking. (Any amber will do during the 5 blinks)

 The LED will be changed as following order.

Green  amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green

4. It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode.

Note:

Please select gap or black mark sensor by Configuration Utility or by GAP or BLINE command prior to calibrate the sensor.

For more information about GAP and BLINE command, please refer to TSPL2 programming manual.

Release button

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 Self-test

Printer will print the printer conf iguration after gap/black mark sensor calibration. Self-test printout can be

used to check if there is any dot damage on the heater element, printer configurations and available memory space.

Self-test printout

Model name F/W version Firmware checksum Printer S/N Configuration file System date System time Printed mileage (meter) Cutting counter

Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code

ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion

Note: ZPL is emulating for Zebra®

language.

RS232 serial port configuration

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Numbers of download files Total & available memory space

Print head check pattern

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 Dump mode

Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

Note:

1. Dump mode requires 4” wide paper width.

2. Turn off / on the power to resume printer for normal printing.

ASCII Data

Hex decimal data related to left column of ASCII data

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5.3 Printer Initialization

Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default.

Printer initialization is activated by the following procedures.

1. Turn off the power switch.

2. Hold on the button then turn on the power switch.

3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks)

 The LED will be changed as following:

Green  amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green

Printer configuration will be restored to defaults as below after initialization.

Parameter

Default setting

Speed

127 mm/sec (5 ips) (203DPI) 76 mm/sec (3 ips) (300DPI)

Density

Label Width

4” (101.5 mm)

Label Height

4” (101.5 mm)

Sensor Type

Gap sensor

Gap Setting

0.12” (3.0 mm)

Print Direction

Reference Point

0,0 (upper left corner)

Offset

Tear Mode

Peel off Mode

Off

Cutter Mode

Off

Serial Port Settings

9600 bps, none parity, 8 data bits, 1 stop bit

Code Page

850

Country Code

001

Clear Flash Memory

IP Address

DHCP

Release button

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5.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor

Please follow the steps as below.

1. Turn off the power switch.

2. Hold on the button then turn on the power switch.

3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the

5 blinks).

 The LED will be changed as following:

Green  amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green

Release button

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5.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor

Please follow the steps as below.

1. Turn off the power switch.

2. Hold on the button then turn on the power switch.

3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during

the 5 blinks).

 The LED will be changed as following:

Green  amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green

Release button

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5.6 Skip AUTO.BAS

TSPL2 programming language allows user to download an auto execution file to flash memory. Printer will run the AUTO.BAS program immediately when turning on printer power. The AUTO.BAS program can be interrupted without running the program by the power-on utility.

Please follow the procedures below to skip an AUTO.BAS program.

1. Turn off printer power.

2. Press the FEED button and then turn on power.

3. Release the FEED button when LED becomes solid green.

 The LED will be changed as following:

Green  amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green

4. Printer will be interrupted to run the AUTO.BAS pro g ram.

Release button

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6. LCD Menu Function

6.1 Enter the Menu

Press the “Menu” button to enter the main menu. Use the “Cross” buttons to navig ate on the main menu. The selected item turns blue background. Press the “Feed/Select” button to enter the setting list.

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6.2 Main Menu Overview

There are 8 categories for the main menu. You can easy to set the settings of printer without connecting the computer. Please refer to following sections for more details.

TSPL

Speed

Density

Direction

Print Mode

Offset

Shift X

Shift Y

Reference X

Reference Y

Code Page

Country

ZPL2

Darkness

Print Speed

Tear Off

Print Mode

Print Width

List Fonts

List Images

List

Formats

List Setup

Control

Prefix

Format

Prefix

Delimiter

Char

Media

Power Up

Head Close

Label Top

Left

Position

Reprint

Mode

Format

Convert

Sensor

Auto

Calibration

Manual

Setup

Threshold

Detect

Maximum

Length

Advanced

Interface

Serial

Comm.

Ethernet

File

Manager

DEAM

FLASH

CARD

Diagnostics

Print Config.

Dump Mode

Print haed

Display

Sensor

Advanced

Display

Brightness

Date & Time

Language

Service

Initialization

Printer

Information

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6.3 TSPL

This “TSPL” category can set up the printer settings for TSPL.

Item

Description

Default

Speed

Use this item to setup print speed.

5 (203dpi) 3 (300dpi)

Density

Use this option to setup printing darkness. The available setting is from 0 to 15, and the step is 1. You may need to adjust your density based on selected media.

Direction

The direction setting value is either 1 or 0. Use this item to setup the printout direction.

DIRECTION 0

DIRECTION 1

Print mode

This item is used to set the print mode. There are 5 modes as below,

Printer Mode

Description

None

Next label top of form is aligned to the print head burn line location. (Tear Off Mode)

Batch Mode

Once image is printed completely, label gap/black

mark will be fed to the tear plate location for tear away.

Batch

Mode

Menu TSPL

Speed

Density

Direction

Print mode

None

Batch Mode

Peeler Mode

Cutter Mode

Cutter Batch

Offset

Shift X

Shift Y

Reference X

Reference Y

Code Page

Country

FEED

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Peeler Mode

Enable the label peel off mode.

Cutter Mode

Enable the label cutter mode.

Cutter Batch

Cut the label once at the end of the printing job.

Offset

This item is used to fine tune media stop location. Available setting value is from “+” to “-” or “0” to “9”.

+000

Shift X

This item is used to fine tune print position. Available setting value is from

“+” to “-” or “0” to “9”.

+000

Shift Y

+000

Reference X

This item is used to set the origin of printer coordinate system horizontally and vertically. Available setting value is from “0” to “9”.

000

Reference Y

000

Code page

Use this item to set the code page of international character set.

850

Country

Use this option to set the country code.

001

Note: If printing from enclosed software/driver, the software/driver will send out the commands,

which will overwrite the settings set from th e panel.

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6.4 ZPL2

This “ZPL2” category can set up the printer settings for ZPL2.

Item

Description

Default

Darkness

Use this item to setup printing darkness. The avail ab le sett ing is from 0 to 30, and the step is 1. You may need to adjust your density based on selected media.

Menu ZPL2

Darkness

Print Speed

Tear Off

Print Mode

Tear Off

Peeler Off

CutterPrint Width

List Fonts

List Images

List Formats

List Setup

Control Prefix

Format Prefix

Delimiter Char

Media Power Up

Feed

Calibration

Length

No Motion

Head Close

Feed

Calibration

Length

No Motion

Label Top

Left Position

Reprint Mode

Enabled

Disabled

Format Convert

None 150 -> 300 150 -> 600 200 -> 600 300 -> 600

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Print Speed

Use this item to setup print speed. The eac h incr eas e or decrease is 1 ips. Available setting is from 2 to 6.

6 (203dpi) 4 (300dpi)

Tear Off

This item is used to fine tune media stop location. Available setting value is from “+” to “-” or “0” to “9”.

+000

Print mode

This item is used to set the print mode. There are 3 modes as below,

Printer Mode

Description

Tear Off

Next label top of form is aligned to the print head burn line location.

Peeler Off

Enable the label peel off mode.

Cutter

Enable the label cutter mode

Tear Off

Print Width

This item is used to set print width. The available value is from “0” to “9”.

N/A

List Fonts

This feature is used to print current printer available fonts list to the

label. The fonts stored in the printer’s DRAM, Flash or optional

memory card.

N/A

List Images

This feature is used to print current printer available images list to the

label. The images stored in the printer’s DRAM, Flash or optional

memory card.

N/A

List Formats

This feature is used to print current printer available formats list to the

label. The formats stored in the printer’s DRAM, Flash or optional

memory card.

N/A

List Setup

This feature is used to print current printer configuration to the label.

N/A

Control Prefix

This feature is used to set control prefix character.

N/A

Format Prefix

This feature is used to set format prefix character.

N/A

Delimiter Char

This feature is used to set delimiter character.

N/A

Media P ower Up

This option is used to set the action of the media when you turn on the printer.

Selections

Description

Feed

Printer will advance one label

Calibration

Printer will calibration the sensor levels, determine length and feed label

Length

Printer determine length and feed label

No Motion

Printer will not move media

Motion

Head Close

This option is used to set the action of the media when you close the print head.

Selections

Description

Feed

Printer will advance one label

Calibration

Printer will calibration the sensor levels, determine length and feed label

Length

Printer determine length and feed label

No Motion

Printer will not move media

Motion

Label Top

This option is used to adjust print position vertically on the label. The range is -120 to +120 dots.

Left Position

This option is used to adjust print position horizontally on the label. The range is -9999 to +9999 dots.

+0000

Reprint Mode

When reprint mode is enabled, you can reprint the last label printer by

Disabled

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pressing “UP” button on printer’s control panel.

Format Convert

Selects the bitmap scaling factor. The first number is the original dots

per inch (dpi) value; the second, the dpi to which you would like to

scale.

None

Note: If printing from enclosed software/driver, the software/driver will send out the commands,

which will overwrite the settings set from the panel.

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6.5 Sensor

This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media.

Item

Description

Default

Auto Calibration

Printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically.

N/A

Manual Setup

In case “Auto calibration” cannot apply to the media, please use “Manual setup” function to calibrate the sensor sensitivity.

N/A

Threshold Detect

This option is used to set sensor sensitivity in fixed or auto.

Auto

Maximum Length

This option is used to set the maximum length for label calibration.

254mm

Advanced

This function can set the minimum paper length and maximum gap/bline length for auto-calibrate the sensor sensitivity.

OFF

Menu Sensor

Auto

Calibration

Gap

Black Mark

Continuous

Manual Setup

Gap

Black Mark

Continuous

Threshold

Detect

Auto

Fixed

Maximum

Length

Advanced

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6.6 Interface

This option is used to set the printer interface settings.

6.6.1 Serial Comm.

This option is used to set the printer RS-232 settings.

Item

Description

Default

Baud Rate

This item is used to set the RS-232 baud rate.

9600

Parity

This item is used to set the RS-232 parity.

None

Data Bits

This item is used to set the RS-232 Data Bits.

Stop Bit(s)

This item is used to set the RS-232 Stop Bits.

Menu Interface

Serial

Ethernet

Menu Interface Serial

Baud Rate

1200 bps 2400 bps 4800 bps

9600 bps 19200 bps 38400 bps 57600 bps

115200 bps

Parity

None

Odd

Even

Data Bits

7 8

Stop Bit(s)

1 2

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6.6.2 Ethernet

Use this menu to configure internal Ethernet configuration check the printer’s Ethernet

module status, and reset the Ethernet module.

Item

Description

Default

Status

Use this menu to check the Ethernet IP address a nd M AC setting status.

N/A

DHCP

This item is used to ON or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol.

Static IP

Use this menu to set the printer’s IP address, subnet mask and gateway.

N/A

Menu Interface Ethernet

Status

Configure

DHCP

Static IP

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6.7 File Manager

This feature is used to check the printer available memory and file list.

Item

Description

DRAM

Use this menu to show, delete and run (.BAS) the files saved in the printer DRAM memory.

FLASH

Use this menu to show, delete and run (.BAS) the files saved in the printer Flash memory.

CARD

Use this menu to show, delete and run (.BAS) the files saved in the printer Card memory.

Menu File Manager

DRAM

FLASH

CARD

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6.8 Diagnostics

6.8.1 Print Config.

This feature is used to print current printer configuration to the label. On the configuration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element.

Self-test printout

Model name F/W version Firmware checksum Printer S/N Configuration file System date System time Printed mileage (meter) Cutting counter

Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code

Menu Diagnostics

Print Config.

Dump Mode

Print Head

Display

Sensor

Menu Diagnostics Print Config.

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ZPL setting information

Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion

Note: ZPL is emulating for Zebra®

language.

RS232 serial port configuration

Numbers of download files Total & available memory space

Print head check pattern

Note: Checking dot damage requires 4” wide paper width.

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6.8.2 Dump Mode

Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I

D „TEST2. 44 20 22 54 45 53 54 32 2E DAT“,5,CL 44 41 54 22 2C 35 2C 43 4C S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F AD F,“TES 41 44 20 46 2C 22 54 45 53 T4.DAT“,5 54 34 2E 44 41 54 22 2C 35 ,CLS DOW 2C 43 4C 53 0D 0A 44 4F 57 NLOAD „TE 4E 4C 4F 41 44 20 22 54 45 ST2.DAT”, 53 54 32 2E 44 41 54 22 2C 5,CLS DO 35 2C 43 4C 53 0D 0A 44 4F WNLOAD F, 57 4E 4C 4F 41 44 20 46 2C „TEST4.DA 22 54 45 53 54 34 2E 44 41 T”,5,CLS 54 22 2C 35 2C 43 4C 53 0D DOWNLOAD 0A 44 4F 57 4E 4C 4F 41 44 “TEST2.D 20 22 54 45 53 54 32 2E 44 AT”,5,CLS 41 54 22 2C 35 2C 43 4C 53 DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I D F,“TEST 44 20 46 2C 22 54 45 53 54

4.DAT“,5, 34 2E 44 41 54 22 2C 35 2C CLS 43 4C 53 0D 0A

ASCII Data

Hexadecimal data related to left column of ASCII data

Note: Dump mode requires 4” wide paper width.

Menu Diagnostics Dump Mode

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6.8.3 Print Head

This feature is used to check print head’s tem per ature, res istanc e and bad dots .

6.8.4 Display

This feature is used to check LCD’s color state.

6.8.5 Sensor

This feature is used to check media sensor state. It can increase or decrease the intensity to check the reading value for diagnostic.

Menu Diagnostics Print Head

Menu Diagnostics Display

Menu Diagnostics Sensor

Gap

Black Mark

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6.9 Advanced

This feature is used to set the printer LCD settings.

Item

Description

Display

Brightness

This item is used to setup the brightness for display.

Date & Time

This item is used to setup the date and time on display.

Language

This item is used to setup the language on display.

Menu Advanced

Display Brightness

Date & Time

Language

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6.10 Service

This feature is used to restore printer settings to defaults and checking information for printer.

Item

Description

Initialization

This feature is used to restore printer settings to defaults.

Printer

Information

This feature is used to check the printer’s serial number, printed mileage (m), printed labels (pcs.) and cutting counter.

This feature is used to check the contact information for tech support service.

Menu Service

Initialization

Printer Information

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7. Troubleshooting

The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the tech support service of your purchased reseller or distributor for assistance.

Problem Possible Cause Recovery Procedure

Power indicator does not illuminate

* The power cord is not

properly connected.

* Plug the power cord in printer and outlet. * Switch the printer on.

“Carriage Open” displayed on

LCD

* The printer head is open. * Please close the print carriages.

“No Ribbon” displayed on LCD

* Running out of ribbon. * The ribbon is installed

incorrectly.

* Supply a new ribbon roll. * Please refer to the steps on section 3.3

to re-install the ribbon.

“No Paper” displayed on LCD

* Running out of label.

* The label is installed

incorrectly.

* Gap/black mark sensor is not

calibrated.

* Supply a new label roll. * Please refer to the steps on section 3.4

to reinstall the label roll.

* Calibrate the gap/black mark sensor.

“Paper Jam” displayed on LCD

* Gap/black mark sensor is not

set properly.

* Make sure label size is set

properly.

* Labels may be stuck inside

the printer mechanism.

* Calibrate the media sensor. * Set media size correctly. * Remove the stuck label

inside the printer

mechanism.

“Take Label” displayed on

LCD

* Peel-off function is enabled.

* If the peel-off m odule is ins talled, pleas e

remove the label.

* If there is no peel-off module in front of

the printer, please switch off the printer and install it.

* Check if the connector is plugging

correctly.

Not Printing

* Check if interface cable is

well connected to the interface connector.

* The port specified in the

Windows driver is not correct.

* The Ethernet IP, subnet

mask, gateway is not configured properly.

* Re-connect cable to interface or change

a new cable.

* If using serial cable,

- Please replace the cable with pin to pin connected.

- Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1.

* If using the Ethernet cable,

- Check if the Ethernet RJ-45 connector green LED is lit on.

- Check if the Ethernet RJ-45 connector amber LED is blinking.

- Check if the printer gets the IP address

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when using DHCP mode.

- Check if the IP address is correct when using the static IP address.

- Wait a few seconds let the printer get

the communication with the server then

check the IP address setting again.

* Select the correct printer port in the

driver.

* Check your program if there is a

command PRINT at the end of the file and there must have CRLF at the end of

each command line.

No print on the label

* Label or ribbon is loaded not

correctly.

* Use wrong type paper or

ribbon

* Follow the instructions in loading the

media and ribbon. * Ribbon and media are not compatible. * Verify the ribbon-inked side. * The print density setting is incorrect.

* Clean the print head.

Poor Print Quality

* Ribbon and media is loaded

incorrectly

* Dust or adhesive

accumulation on the print head.

* Print density is not set

properly.

* Print head element is

damaged.

* Ribbon and media are

incompatible.

* The print head pressure is

not set properly.

* Reload the supply. * Clean the print head. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print

head test pattern if there is dot missing in

the pattern. * Change proper ribbon or proper label

media. * The release lever does not latch the print

head properly.

Cutter is not working

* The connector is loose. * Cutter jam. * Cutter PCB is damaged.

* Plug in the connect cable correctly.

* Remove the label. * Make sure the thickness of label is less

than 0.19 mm.

* Replace a cutter driver IC board.

Can’t downloading the file to memory (FLASH / DRAM/CARD)

* Flash/DRAM/CARD memory

is full.

* Delete unused files in the memory.

SD card is unable to use

* SD card is damaged. * SD card doesn’t insert

correctly.

* Use the supported capacity SD card.

Please refer to section 2.2.1.

* Insert the SD card again.

Missing printing on

the left or

right side of label

* Wrong label size setup. * Set the correct label size.

Gray line on the blank label

* The print head is dirty. * The platen roller is dirty.

* Clean the print head. * Clean the platen roller.

Irregular printing

* The printer is in Hex Dump

mode.

* The RS-232 setting is

incorrect.

* Turn off and on the printer to skip the

dump mode. * Re-set the Rs-232 setting.

Label feeding is not stable (skew) when printing

* The media guides do not

touch the edge of the media.

* Move the label guides to fit the edge of

the media. Make sure the label guides

touch the edge of the media guide.

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Skip labels when printing

* Label size is not set properly. * Sensor sensitivity is not set

properly.

* The media sensor is dirty.

* Check if label size is setup correctly.

* Calibrate the sensor by Auto Gap or

Manual Gap options. * Clear the GAP/Black mark sensor by

blower.

Wrinkle Problem

* Ribbon installation is

incorrect. * Media installation is incorrect. * Print density is incorrect.

* Media feeding is incorrect.

* Please set the suitable density to have

good print quality.

* Make sure the label guides touch the

edge of the media guide.

RTC time is incorrect when reboot the printer

* The battery has run down.

* Check if battery is installed on the main

board.

The printing position of small label is incorrect

* Media sensor sensitivity is

not set properly. * Label size is incorrect. * The parameter Shift Y is

incorrect. * The vertical offset setting in

the driver is incorrect.

* Calibrate the sensor sensitivity again.

* Set the correct label size and gap size. * Use "Configuration Uti lity" to fine tune

the parameter of Shift Y.

* If using the software BarTender, please

set the vertical offset in the driver.

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8. Maintenance

This session presents the clean tools and methods to maintain your printer.

1. Please use one of following material to clean the printer.

 Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol

2. The cleaning process is described as following,

Printer Part Method Interval

Print Head

1. Always turn off the printer before cleaning the print head.

2. Allow the print head to cool down

for a

minimum of one minute.

3. Use a cotton swab and 100% Ethanol or Isopropyl Alcohol to clean the print head surface.

Clean the print head when changing

a new label roll.

Platen Roller

1. Turn the power off.

2. Rotate the platen roller and wipe it thoroughly with water.

Clean the platen roller when changing a new label roll

Peel Bar

Use the lint-free cloth with 100%

ethanol

to wipe it.

As needed

Sensor

Compressed air or vacuum

Monthly

Exterior

Wipe it with water-dampened cloth

As needed

Interior

Brush or vacuum

As needed

Note:

 Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.  Please use 100% Ethanol or Isopropyl Alcohol. DO NOT use medical alcohol, which may damage

the printer head.

 Regularly clean the print head and supply sensors once change a new media to keep printer

performance and extend printer life.

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 Continuous printing will cause the printer motor to overheat. The printer will stop printing

automatically for about 10~15 minutes while the motor is cooling down. Do not turn the power off when the printer pauses or the data transferred to the printer buffer will be lost.

 The maximum printing ratio per dot line is 15% for this printer. To print the full web black line, the

maximum black line height is limited to 40 dots, which is 5mm for 203 DPI resolution printer and

3.3mm for 300 DPI resolution printer only, otherwise this may damage the power supply.

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Revision History

Date Revision Content

2017/5/15

Initial Release

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