Powerware 9355 User Manual

Powerware 9355 Parallel UPS

®

10/15 kVA
User’s Guide

Class A EMC Statements

FCC Part 15

NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to

part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

ICES-003

This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing
Equipment Regulations ICES-003.

Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du
Canada.

IEC 62040-2

Some configurations are classified under IEC 62040-2 as “Class-A UPS for Unrestricted Sales Distribution.” For
these configurations, the following applies:

WARNING This is a Class A-UPS Product. In a domestic environment, this product may cause radio interference, in

which case, the user may be required to take additional measures.

Powerware, ABM, and Powerware Hot Sync are registered trademarks and X-Slot and LanSafe are trademarks of
Eaton Power Quality Corporation.
Greenlee is a registered trademark of Greenlee Textron.

ECopyright 2005 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Eaton Corporation.

Requesting a Declaration of Conformity

Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:

S Harmonized Standards: IEC 62040-1-1 and IEC 62040-2; IEC 60950 Third Edition

S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits

The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:

Eaton Power Quality Oy
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: [phone]
Fax: [phone]

93/68/EEC, Amending Directive 73/23/EEC
89/336/EEC, Council Directive relating to electromagnetic compatibility
92/31/EEC, Amending Directive 89/336/EEC relating to EMC

Special Symbols

The following are examples of symbols used on the UPS or accessories to alert you to important
information:

RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the
associated warning should be observed.

CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manual for
additional information, such as important operating and maintenance
instructions.

This symbol indicates that you should not discard the UPS or the UPS batteries
in the trash. This product contains sealed, lead-acid batteries and must be
disposed of properly. For more information, contact your local recycling/reuse or
hazardous waste center.

This symbol indicates that you should not discard waste electrical or electronic
equipment (WEEE) in the trash. For proper disposal, contact your local
recycling/reuse or hazardous waste center.

ON - Indicates that the switch is in the ON position.

OFF - Indicates that the switch is in the OFF position.

PHASE - The word “phase.”

Table of Contents

1 Introduction 1.........................................................

2 Safety Warnings 3.....................................................

3 UPS Setup 7..........................................................

Inspecting the Equipment 7................................................................

Floor Loading 8........................................................................

Clearances 8..........................................................................

Unloading the Cabinet(s) 9................................................................

Three-High Cabinets or Two-High EBMs 9...................................................

Two-High UPS Cabinets 13..............................................................

4 Parallel Installation 17...................................................

5 Installing Options 27....................................................

Powerware Hot Sync CAN Bridge Card 28......................................................

6 Stabilizing the Cabinet 33................................................

7 Extended Battery Module Installation 37.....................................

8 Operation 41...........................................................

Control Panel Functions 41.................................................................

Changing the Language 42..............................................................

Display Functions 42...................................................................

User Settings 44......................................................................

Initial Startup 46........................................................................

Configuring the UPS f or EBMs 47............................................................

Parallel System Shutdown 48...............................................................

Individual UPS Shutdown 49................................................................

Restarting the Parallel System 50............................................................

9 Parallel Bypass 51......................................................

10 Troubleshooting 53......................................................

Typical Alarms and Conditions 53............................................................

Silencing the Alarm 55....................................................................

Service and Support 56...................................................................

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TABLE OF CONTENTS

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EATON Powerware®9355 Parallel UPS (10/15 kVA) User’s Guide S 164201601 Rev A www.powerware.com

Chapter 1 Introduction

A parallel system with up to four uninterruptible power supplies (UPSs)
can be installed to provide a parallel capacity and/or redundant system.
This load sharing system provides more capacity than a single UPS and
can provide backup, depending on the load and configuration. In
addition, when one UPS is taken out of service for maintenance or is not
operating properly, a redundant UPS continues to supply uninterrupted
power to the critical load. A parallel Powerware
Area Network (CAN) Bridge Card provides connectivity for system
metering and operational mode control. The parallel system consists of
two to four UPSs, each with a parallel CAN Bridge Card and a parallel
cabinet.

Figure 1 shows the Powerware 9355 UPS and an optional Extended
Battery Module (EBM).

®

Hot Sync®Computer

Figure 1. The Powerware 9355 UPS and EBM (3-High Cabinets Shown)

EATON Powerware®9355 Parallel UPS (10/15 kVA) User’s Guide S 164201601 Rev A www.powerware.com

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INTRODUCTION

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EATON Powerware®9355 Parallel UPS (10/15 kVA) User’s Guide S 164201601 Rev A www.powerware.com

Chapter 2 Safety Warnings

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This manual contains important instructions that you should follow during installation and
maintenance of the UPS and batteries. Please read all instructions before operating the
equipment and save this manual for future reference.

This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by
AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS
inside the UPS.

S This UPS contains its own energy source (batteries). The UPS output may carry live

voltage even when the UPS is not connected to an AC supply.

S To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity

controlled, indoor environment, free of conductive contaminants. Ambient temperature
must not exceed 40°C (104°F). Do not operate near water or excessive humidity (95%
maximum).

S To reduce the risk of fire, connect only to a circuit provided with 100 amperes maximum

branch circuit overcurrent protection in accordance with the National Electrical Code,
ANSI/NFPA 70.

S Output overcurrent protection and disconnect switch must be provided by others.

DANGER

WARNING

CAUTION

S Batteries can present a risk of electrical shock or burn from high short circuit current.

Observe proper precautions. Servicing should be performed by qualified service
personnel knowledgeable of batteries and required precautions. Keep unauthorized
personnel away from batteries.

S Proper disposal of batteries is required. Refer to your local codes for disposal

requirements.

S Never dispose of batteries in a fire. Batteries may explode when exposed to flame.

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SAFETY WARNINGS

Consignes de Sécurité

CONSIGNES DE SÉCURITÉ IMPORTANTES
CONSERVER CES INSTRUCTIONS
CE MANUEL CONTIENT DES CONSIGNES DE SÉCURITÉ
IMPORTANTES

Cet onduleur contient des TENSIONS MORTELLES. Toute opération d’entretien et de
réparation doit être EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ.
AUCUNE PIÈCE RÉPARABLE PAR L’UTILISATEUR ne se trouve dans l’onduleur.

S Cet onduleur renferme sa propre source d’éner gie (batteries). Les prises de sortie

S Pour réduire les risques d’incendie et de décharge électrique, installer l’onduleur

S La protection contre une surintensité pour le(s) circuit(s) de sortie de courant alternatif

S Les interrupteurs de déconnexion convenables pour le(s) circuit(s) de sortie de courant

DANGER!

WARNING

peuvent être sous tension même lorsque l’onduleur n’est pas branché sur le secteur.

uniquement à l’intérieur, dans un lieu dépourvu de matériaux conducteurs, où la
température et l’humidité ambiantes sont contrôlées. La température ambiante ne doit
pas dépasser 40 °C. Ne pas utiliser à proximité d’eau ou dans une atmosphère
excessivement humide (95 % maximum).

doit être fournie par un autre fournisseur.

alternatif doivent être fournie par un autre fournisseur.

ATTENTION!

S Les batteries peuvent présenter un risque de décharge électrique ou de brûlure par des

courts-circuits de haute intensité. Prendre les précautions nécessaires.

S Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements

en vigueur dans votre localité.

S Ne jamais jeter les batteries au feu. L’exposition aux flammes risque de les faire

exploser.

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EATON Powerware®9355 Parallel UPS (10/15 kVA) User’s Guide S 164201601 Rev A www.powerware.com

Advertencias de Seguridad

INSTRUCCIONES DE SEGURIDAD IMPORTANTES
GUARDE ESTAS INSTRUCCIONES
ESTE MANUAL CONTIENE INSTRUCCIONES DE SEGURIDAD
IMPORTANTES

Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben
ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay
NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro del SIE.

S Este SIE contiene su propia fuente d e energía (las baterías). Los receptáculos de salida

pueden transmitir corriente eléctrica aun cuando el SIE no esté conectado a un
suministro de corriente alterna (c.a.).

S Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un lugar

cubierto, con temperatura y humedad controladas, libre de contaminantes conductores.
La temperatura ambiente no debe exceder los 40°C. No trabaje cerca del agua o con
humedad excesiva (95% máximo).

S La protección contra exceso de corriente para el/los circuito(s) de CA de salida será

suministrada por terceros.

S Los interruptores de desconexión debidamente clasificados para el/los circuito(s) de CA

de salida serán suministrados por terceros.

SAFETY WARNINGS

PELIGRO

WARNING

PRECAUCIÓN

S Las baterías pueden presentar un riesgo de descargas eléctricas o de quemaduras

debido a la alta corriente de cortocircuito. P reste atención a las instrucciones
correspondientes.

S Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales

para conocer los requisitos pertinentes.

S Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a

la llama.

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SAFETY WARNINGS

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Chapter 3 UPS Setup

This chapter describes:

S Equipment inspection

S Floor loading and clearances

S Unloading the cabinet(s)

The instructions are intended for the chief operator/system supervisor,
electrical consultants, and installation electricians. Local regulations and
electrical code must be followed during the UPS installation.

Inspecting the Equipment

If any equipment has been damaged during shipment, keep the shipping
and packing materials for the carrier or place of purchase and file a claim
for shipping damage. If you discover damage after acceptance, file a
claim for concealed damage.

To file a claim for shipping damage or concealed damage: 1) File with
the carrier within 15 days of receipt of the equipment; 2) Send a copy of
the damage claim within 15 days to your service representative.

NOTE Check the battery recharge date on the packaging label. If the date has expired and
the batteries were never recharged, do not use the UPS. Contact your service representative.

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UPS SETUP

Floor Loading

When planning the installation, consider the UPS weight for floor
loading. The strength of the installation surface must be adequate for
point and distributed loadings. The approximate weights are shown in
the following table.

Standard Model Floor Loadings (2-High/3-High Cabinets)

Clearances

Powerware 9355

2-High UPS 381 lb (173 kg) 95 (6.7)

3-High UPS-32 587 lb (266 kg) 147 (10.3)

3-High UPS-64 619 lb (281 kg) 155 (10.9)

2-High EBM 480 lb (218 kg) 120 (8.4)

3-High EBM 710 lb (322 kg) 178 (12.5)

Maximum

Weight

Point Loading

2

lb/in

(kg/cm2)

The following clearances are recommended for the Powerware 9355
UPS:

From Front of Cabinet 36” (91.4 cm) working space

From Back of Cabinet 6” (15.2 cm)

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Unloading the Cabinet(s)

The following tools are required for unloading the cabinet(s):

S 15 mm wrench or socket

S 7 mm nut driver or socket

The UPS and Extended Battery Module (EBM) are heavy (see page 8). Unloading the
cabinets requires at least two people to safely remove the cabinets from the pallet.

To unload three-high cabinets or two-high EBMs, continue to the
following section. To unload two-high UPS cabinets, proceed to page 13.

Three-High Cabinets or Two-High EBMs

To remove a three-high cabinet or a two-high EBM from the shipping
pallet:

1. Remove the two M10 bolts securing the stabilizing bracket to the

pallet (see Figure 2).

UPS SETUP

CAUTION

M10 Bolts

Figure 2. Removing the Stabilizing Bracket Bolts

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UPS SETUP

2. Remove the four M4 screws securing the stabilizing bracket to the

cabinet rear panel and remove the bracket (see Figure 3). Retain the
hardware for later use.

NOTE Be sure to retain the stabilizing bracket and hardware for later re-assembly onto the
cabinet.

3. Remove the front cover from the bottom cabinet to access the

front shipping bracket.

Press and release the handle latch at the bottom of the cover and
then lift the cover up and off the cabinet.

4. Remove the three M10 bolts securing the rear shipping pad to the

pallet and remove the shipping pad.

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UPS SETUP

NOTE Hold the back of the cabinet so that the bolts can be removed easily without the
cabinet rolling backward.

5. Remove the two M10 bolts securing the front shipping bracket and

remove the bracket.

If needed, adjust the leveling feet to release the bracket.

Front Shipping
Bracket

M10 Bolts

Stabilizing Bracket

M10 Bolts

M4 Screws

Shipping Pad

Figure 3. Removing the Brackets and Shipping Pad

6. Reinstall the front cover removed in Step 3.

Hang the top edge of the cover on the cabinet first, then lower the
bottom edge and snap into place.

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UPS SETUP

NOTE Be sure to support the front and back of the cabinet when rolling it off the pallet to
prevent tipping.

7. Slowly roll the cabinet toward the rear of the pallet. Once the pallet

tilts, continue rolling the cabinet down the pallet until the cabinet
touches the floor (see Figure 4).

If needed, adjust the leveling feet so that the cabinet will roll.

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Figure 4. Unloading the Cabinet

8. With the cabinet supported, slowly pull the pallet away from the

cabinet (see Figure 5).

Figure 5. Removing t he Pallet

9. Roll the cabinet to the desired location.

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UPS SETUP

Two-High UPS Cabinets

To remove a two-high UPS from the shipping pallet:

1. Remove the M10 bolt securing the vertical bracket to the pallet (see

Figure 6).

2. Remove and retain the three M4 screws securing the vertical

bracket to the UPS. Remove the vertical bracket.

M4 Screws

M10 Bolt

Figure 6. Removing t he Vertical Bracket

3. Reinstall the M4 screws to the UPS (see Figure 7).

M4 Screws

Figure 7. Reinstalling the M4 Screws

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