Polaroid P751 User Manual
General Info.
User's Manual
P75i
User's Manual No. 980496-001 Rev. A
© 2004 ZIH Corp.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
I
General Info.
FOREWORD
This manual contains installation and operation information for the Polaroid P75i Series card printers.
RETURN MATERIALS AUTHORIZATION
Before returning any equipment to Polaroid for in-warranty or out-of-warranty repair, contact Repair Administration
for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and
mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address below:
Polaroid Digital ID Systems
4650 Executive Blvd.
Ft.Wayne, IN 46808
www.polaroid-id.com
Toll free number: 1-866-484-0611
COPYRIGHT NOTICE
This document contains information proprietary to Polaroid. This document and the information contained within is
Copyrighted by Polaroid and may not be duplicated in full or in part by any person without written approval from
Polaroid. While every effort has been made to keep the information contained within current and accurate as of the
date of publication, no guarantee is given that the document is error-free or that it is accurate with regard to any
specification. Polaroid reserves the right to make changes, for the purpose of product improvement, at any time.
TRADEMARKS
“Polaroid and Pixel Design” are trademarks of Polaroid Corporation. Windows and MS.DOS are registered
trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
II
General Info.
PRODUCT WARRANTY STATEMENT
Printers
All Polaroid Card Printers are warranted against defects in material or
workmanship for twelve (12) months from the purchase date. Proof of purchase
or shipment date is required to validate the warranty period. The warranty
becomes void if the equipment is modified, improperly installed or used,
damaged by accident or neglect, or if any parts are improperly installed or
replaced by the user.
Note: Products returned must be packaged in the original or comparable
packing and shipping container. In the event equipment is not so packaged, or if
shipping damage is evident, it will not be accepted for service under warranty.
Surface transportation charges for return to customers in the continental United
States is paid by Polaroid. Otherwise, Polaroid pays CPT (carriage paid to)
nearest airport, customer pays customs, duties, taxes, and freight from airport
to destination. If Polaroid determines that the product returned for warranty
service or replacement is not defective as herein defined, the customer will pay
all handling and transportation costs.
Printheads
Since printhead wear is part of normal operation, the original printhead is
covered by a twelve (12) month warranty. Warranty period begins on purchase
date.
To qualify for this warranty, the printhead must be returned to the factory or to
an authorized service center. Customers are not required to purchase Polaroid
supplies (media and/or ribbons) for warranty qualification. However, if it is
determined that the use of other manufacturer supplies has caused any defect in
the printhead for which a warranty claim is made, the user is responsible for
Polaroid’s labor and material charges required to repair the defect. The
warranty becomes void if the printhead is physically worn or damaged or if it is
determined that failure to follow the preventive maintenance schedule listed in
the User’s Guide has caused a defect in the thermal printhead for which a
warranty claim is made.
Spare Parts
All parts, printheads, maintenance kits, options kits, and accessories are
warranted to be free of defects in material and workmanship for 90 days (except
where otherwise noted) from date of purchase. This warranty becomes void if
the item is modified, improperly installed or used, or damaged by accident or
neglect.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
III
DECLARATIONS OF CONFORMITY
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference’s by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet, prepared by the Federal Communications
Commission, helpful:
How to identify and resolve Radio/TV Interference Problems. This booklet is available from
the U.S. Government printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4.
Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment
not expressly approved by Polaroid may cause harmful interference and void the FCC
authorization to operate this equipment.
INDUSTRY CANADA NOTICE
This device complies with Industry Canada ICS-003 class B requirements.
Model: P75i conforms to the following specification:
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class B digital device
73/23/EEC modified
by 93/68/EEC
1999/5/CE
EMC Directive
EMC Directive
EN 55024 (2001)
EN 60950 (1992) and
Amendments A1 to
A11 (1997)
Immunity to Electromagnetic Disturbances
Radio frequency interferences
89/336/EEC
modified by
92/31/EEC and
93/68/EEC
RF Emissions control
RF Emissions and immunity for radio equipment
Low voltage
Directive
R&TTE Directive
EMC Directive
EN300330-2 V1.1.1
EN 55022 (1998)
EN 301489-3 V1.4.1
Product safety
For a formal Certificate, please contact Compliance Engineering at the Fort Wayne facility.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
IV
General Info.
INTRODUCTION
Thank you for choosing the Polaroid P75i Plastic Card Printer.
These printers produce cards ideal for personalized identification, access control,
visitor, membership, promotion and luggage cards, badges and tags.
This manual guides you to efficient start-up and operation of your new Card Printer.
P75i PRINTER MODELS
Polaroid's Product Numbers tell the story:
Here is a quick review of Polaroid's Card Printer Series numbering and lettering system
to help you.
Polaroid's P75i Plastic Card Printer Series employ Dye Sublimination and Resin
Thermal Transfer Technologies. Model numbers include identifiers that specify options
and items in the Ship-Away kits.
Please refer to the Polaroid Card Printer Products Price List for available options by
printer type.
Smart Card:
O = No
E = Yes
Magnetic Encoder:
O = No
M = Yes
Magnetic Encoder Options:
O = No
1 = Stripe down HICO
2 = Stripe Down LOCO
3 = Stripe Up HICO
4 = Stripe Up LOCO
Memory:
O = Standard
Interface:
C = Ethernet and USB
U =USB and Parallel
D310i - X X X X X - X DO
Windows Drivers
& User Documentation CD
Power Cord:
O = None
I = 120 VAC & 220 VAC
U = UK
}
Ship-away kit
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
V
Important general information
Mechanical hazard, such as one associated
with moving parts, capable of resulting in
equipment damage or personal injury.
Electrical hazard, such as an exposed voltage
point, capable of causing electrical shock and
personal injury.
An area where electrostatic discharge (ESD)
can cause component damage. Use a
grounding wrist band.
Elevated temperature hazard, capable of
producing a burn.
Keep Card Printer clean by minimizing cover
open time.
ICONS
Throughout this manual, different icons
highlight important information, as follows:
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
VI
1
2
3
4
5
6
Table of contents
ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
UNPACKING YOUR CARD PRINTER . . . . . . . . . . . . . . . . . . . 1
ITEMS INCLUDED WITH YOUR PRINTER . . . . . . . . . . . . . . . 2
INDICATORS AND CONTROLS . . . . . . . . . . . . . . . . . . . . . . . 3
PRINTER INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
P75i PRINTER FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
P75i SECURITY FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LOADING RIBBONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
LOADING CARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
FEEDING ONE CARD AT TIME . . . . . . . . . . . . . . . . . . . . . . . . 13
PRINTING A TEST CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PRINTER MENU INFORMATION . . . . . . . . . . . . . . . . . . . . . . 15
PRINTING A SAMPLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
INSTALL THE P75i PRINTER DRIVER . . . . . . . . . . . . . . . . . . 18
SET PRINTER DRIVER OPTIONS . . . . . . . . . . . . . . . . . . . . . . 19
PRINT A SAMPLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CLEANING SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CLEANING THE PRINT HEAD . . . . . . . . . . . . . . . . . . . . . . . . 23
CARD CLEANING CARTRIDGE . . . . . . . . . . . . . . . . . . . . . . . 24
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PRINT QUALITY ISSUES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
CARD DIMENSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
VII
APPENDIX A - MAGNETIC CARD STRIPE ENCODER . . . . . . . . . . . 36
APPENDIX B - SMART CARD CONTACT STATION . . . . . . . . . . . . 39
APPENDIX C - ACCESSORIES AND SUPPLIES . . . . . . . . . . . . . . . . 41
RIBBONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
WORLD WIDE SALES AND SUPPORT . . . . . . . . . . . . . . . . . . . . . .
42
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
1
Your P75i printer ships in a carton and
protective anti-static bag. Keep all packing
material in case you need to move or re-ship the
printer.
While unpacking, inspect the carton to ensure
that no damage occurred during shipping.
Please ensure that you have a clean and nearly
dust free environment for proper operation and
storage of the printer.
UNPACKING
YOUR CARD
PRINTER
GETTING STARTED
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
In addition to user documentation, make sure the
following items are included with your P75i printer.
2
CARD CLEANING
CARTRIDGE
POWER CABLE(S)
CARD OUTPUT HOPPER
INTERFACE CABLE
CLEANING KIT
CD ROM With drivers & documentation
If any items are missing, please contact your dealer.
To reorder, please refer to Appendix C of this manual.
CARD CARTRIDGE
QUICK START GUIDE
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
3
General Info.
LCD Display: The 16 character LCD display is used for:
- Showing the printer current status
- Providing operator and service messages (Chapter 5)
LED’s: The two LED’s are used for:
- Green: Power LED
- Amber: Alert LED (with beeper)
This Alert LED is on when an error condition exists.
The beeper will sound three alert ‘Beeps” and the LCD Display will
show the associated error message.
Panel buttons: The menu Button (left) is a push button used for:
- bringing printer into menu mode when pressed with the printer
showing READY on the LCD display.
- using in Menu Mode to scroll through Menu Options.
The Clear button (right) is a push button used for:
- clearing an error status (when LCD Display shows an
error report and Alert LED is on)
- invoking automatic retry of the operation which gave the error.
NOTE: the buttons beep when pressed.
Your P75i printer has an LCD display, two LED’s
and two panel buttons.
INDICATORS
AND CONTROLS
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
4
PRINTER
INSTALLATION
Use the following to guide you through the
installation of your P75i Printer.
CAUTION: Limit AC power supplied to the P75i
to 110 ~ 230 volts, 60 ~ 50 Hertz, for an
associated 800 ~ 400 milliamps. Limit excess
current draw to 16 amps or less, using an
associated circuit breaker or other such device.
Never operate the printer in a location where
operator, computer, or printer can get wet.
Personal injury could result. The electrical
security of the printer is based on the reliability
of the main power source.
1. Place the printer in a location that allows easy
access to all sides. The printer should never be
operated while resting on its side or upside
down.
2. Place the power switch in the OFF (0) position.
3. Insert the power cable into the printer power
socket and attach to grounded electrical socket
of the proper voltage and type.
Continued on following page
CAUTION: Intermittent or unpredictable
operation may occur from unsecured
connectors. If damaged, the power cable must
be replaced by an exact equivalent.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
5
4. Attach and secure the interface cable to
printer and computer. Note: In printers with twoconnectors, use the USB or the Parallel/Ethernet,
never both.
5. Switch power on.
Parallel Computer
Connector Option
USB Computer
Connection
Ethernet Computer
Connector Option
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
6
ETHERNET
INDICATORS
ETHERNET
PUSH BUTTON
The following shows the function of the switch and indicators found
on P75i Printers that use Ethernet Computer Interfaces.
Press the Ethernet Push button with the printer ON to to get a Test
Card.
Press and hold the Ethernet Push button while turning ON the
Printer to perform a RESET.
LED Action Status Being Signaled
Red Flashing Power-On Self Testing
Red Solid > 30 sec Failure of Power-On Tests
Red/Green Flashing Alternately Firmware Download mode
Green Solid > 30 sec Proper Hardware Operation; Network Found
Green Rapid Flashing (9/sec) Network not Found
Green Slowly Flashing (1/sec) Print Job in Progress
Ethernet Test Card
LEDs
Ethernet Push
Button
You can refer to the ZebraNet® PrintServer II™ for Ethernet
Networks Installation and Operattion Guide for details regarding
this interface,
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual
General Info.
7
O
PERATION
P75i PRINTER
FEATURES
The following shows the features found on your
P75i Printer.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
P75i User's Manual