Polaroid P751 User Manual

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General Info.

User's Manual

P75i

User's Manual No. 980496-001 Rev. A

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

FOREWORD

This manual contains installation and operation information for the Polaroid P75i Series card printers.

RETURN MATERIALS AUTHORIZATION

Before returning any equipment to Polaroid for in-warranty or out-of-warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address below:

Polaroid Digital ID Systems

4650 Executive Blvd.

Ft.Wayne, IN 46808

www.polaroid-id.com

Toll free number: 1-866-484-0611

This document contains information proprietary to Polaroid. This document and the information contained within is Copyrighted by Polaroid and may not be duplicated in full or in part by any person without written approval from Polaroid. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given that the document is error-free or that it is accurate with regard to any specification. Polaroid reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

“Polaroid and Pixel Design” are trademarks of Polaroid Corporation. Windows and MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.

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PRODUCT WARRANTY STATEMENT

Printers

All Polaroid Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date. Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.

Note: Products returned must be packaged in the original or comparable packing and shipping container. In the event equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for return to customers in the continental United States is paid by Polaroid. Otherwise, Polaroid pays CPT (carriage paid to) nearest airport, customer pays customs, duties, taxes, and freight from airport to destination. If Polaroid determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.

Printheads

Since printhead wear is part of normal operation, the original printhead is covered by a twelve (12) month warranty. Warranty period begins on purchase date.

To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Polaroid supplies (media and/or ribbons) for warranty qualification. However, if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Polaroid’s labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged or if it is determined that failure to follow the preventive maintenance schedule listed in the User’s Guide has caused a defect in the thermal printhead for which a warranty claim is made.

Spare Parts

All parts, printheads, maintenance kits, options kits, and accessories are warranted to be free of defects in material and workmanship for 90 days (except where otherwise noted) from date of purchase. This warranty becomes void if the item is modified, improperly installed or used, or damaged by accident or neglect.

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III

DECLARATIONS OF CONFORMITY

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference’s by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to identify and resolve Radio/TV Interference Problems. This booklet is available from the U.S. Government printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Polaroid may cause harmful interference and void the FCC authorization to operate this equipment.

INDUSTRY CANADA NOTICE

This device complies with Industry Canada ICS-003 class B requirements.

Model: P75i conforms to the following specification:

FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class B digital device

73/23/EEC modified

by 93/68/EEC

1999/5/CE

EMC Directive

EN 55024 (2001)

EN 60950 (1992) and

Amendments A1 to

A11 (1997)

Immunity to Electromagnetic Disturbances

Radio frequency interferences

89/336/EEC

modified by

92/31/EEC and

93/68/EEC

RF Emissions control RF Emissions and immunity for radio equipment

Low voltage

Directive

R&TTE Directive

EMC Directive

EN300330-2 V1.1.1

EN 55022 (1998)

EN 301489-3 V1.4.1

Product safety

For a formal Certificate, please contact Compliance Engineering at the Fort Wayne facility.

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INTRODUCTION

Thank you for choosing the Polaroid P75i Plastic Card Printer. These printers produce cards ideal for personalized identification, access control, visitor, membership, promotion and luggage cards, badges and tags. This manual guides you to efficient start-up and operation of your new Card Printer.

P75i PRINTER MODELS

Polaroid's Product Numbers tell the story: Here is a quick review of Polaroid's Card Printer Series numbering and lettering system

to help you. Polaroid's P75i Plastic Card Printer Series employ Dye Sublimination and Resin

Thermal Transfer Technologies. Model numbers include identifiers that specify options and items in the Ship-Away kits. Please refer to the Polaroid Card Printer Products Price List for available options by printer type.

Smart Card:

O = No E = Yes

Magnetic Encoder:

O = No M = Yes

Magnetic Encoder Options:

O = No 1 = Stripe down HICO 2 = Stripe Down LOCO 3 = Stripe Up HICO 4 = Stripe Up LOCO

Memory:

O = Standard

Interface:

C = Ethernet and USB U =USB and Parallel

D310i - X X X X X - X DO

Windows Drivers & User Documentation CD

Power Cord:

O = None I = 120 VAC & 220 VAC U = UK

}

Ship-away kit

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Important general information

Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury.

Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury.

An area where electrostatic discharge (ESD) can cause component damage. Use a grounding wrist band.

Elevated temperature hazard, capable of producing a burn.

Keep Card Printer clean by minimizing cover open time.

ICONS

Throughout this manual, different icons highlight important information, as follows:

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1 2

3 4

5 6

Table of contents

ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

UNPACKING YOUR CARD PRINTER . . . . . . . . . . . . . . . . . . . 1

ITEMS INCLUDED WITH YOUR PRINTER . . . . . . . . . . . . . . . 2

INDICATORS AND CONTROLS . . . . . . . . . . . . . . . . . . . . . . . 3

PRINTER INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

P75i PRINTER FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

P75i SECURITY FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . 7

LOADING RIBBONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

LOADING CARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

FEEDING ONE CARD AT TIME . . . . . . . . . . . . . . . . . . . . . . . . 13

PRINTING A TEST CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

PRINTER MENU INFORMATION . . . . . . . . . . . . . . . . . . . . . . 15

PRINTING A SAMPLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

INSTALL THE P75i PRINTER DRIVER . . . . . . . . . . . . . . . . . . 18

SET PRINTER DRIVER OPTIONS . . . . . . . . . . . . . . . . . . . . . . 19

PRINT A SAMPLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CLEANING SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

CLEANING THE PRINT HEAD . . . . . . . . . . . . . . . . . . . . . . . . 23

CARD CLEANING CARTRIDGE . . . . . . . . . . . . . . . . . . . . . . . 24

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

PRINT QUALITY ISSUES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

CARD DIMENSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Appendix B

Appendix C

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VII

APPENDIX A - MAGNETIC CARD STRIPE ENCODER . . . . . . . . . . . 36

APPENDIX B - SMART CARD CONTACT STATION . . . . . . . . . . . . 39

APPENDIX C - ACCESSORIES AND SUPPLIES . . . . . . . . . . . . . . . . 41

RIBBONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

WORLD WIDE SALES AND SUPPORT . . . . . . . . . . . . . . . . . . . . . .

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Appendix B

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General Info.

Your P75i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer.

While unpacking, inspect the carton to ensure that no damage occurred during shipping.

Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer.

UNPACKING YOUR CARD

PRINTER

GETTING STARTED

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

In addition to user documentation, make sure the following items are included with your P75i printer.

CARD CLEANING

CARTRIDGE

POWER CABLE(S)

CARD OUTPUT HOPPER

INTERFACE CABLE

CLEANING KIT

CD ROM With drivers & documentation

If any items are missing, please contact your dealer.

To reorder, please refer to Appendix C of this manual.

CARD CARTRIDGE

QUICK START GUIDE

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Printing a Card

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General Info.

LCD Display: The 16 character LCD display is used for:

- Showing the printer current status

- Providing operator and service messages (Chapter 5)

LED’s: The two LED’s are used for:

- Green: Power LED

- Amber: Alert LED (with beeper) This Alert LED is on when an error condition exists. The beeper will sound three alert ‘Beeps” and the LCD Display will show the associated error message.

Panel buttons: The menu Button (left) is a push button used for:

- bringing printer into menu mode when pressed with the printer showing READY on the LCD display.

- using in Menu Mode to scroll through Menu Options.

The Clear button (right) is a push button used for:

- clearing an error status (when LCD Display shows an error report and Alert LED is on)

- invoking automatic retry of the operation which gave the error.

NOTE: the buttons beep when pressed.

Your P75i printer has an LCD display, two LED’s and two panel buttons.

INDICATORS

AND CONTROLS

Getting Started

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Printing a Card

Cleaning

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Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

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PRINTER

INSTALLATION

Use the following to guide you through the installation of your P75i Printer.

CAUTION: Limit AC power supplied to the P75i to 110 ~ 230 volts, 60 ~ 50 Hertz, for an associated 800 ~ 400 milliamps. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet. Personal injury could result. The electrical security of the printer is based on the reliability of the main power source.

1. Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down.

2. Place the power switch in the OFF (0) position.

3. Insert the power cable into the printer power

socket and attach to grounded electrical socket of the proper voltage and type.

Continued on following page

CAUTION: Intermittent or unpredictable

operation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent.

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4. Attach and secure the interface cable to printer and computer. Note: In printers with twoconnectors, use the USB or the Parallel/Ethernet, never both.

5. Switch power on.

Parallel Computer Connector Option

USB Computer Connection

Ethernet Computer Connector Option

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ETHERNET

INDICATORS

ETHERNET

PUSH BUTTON

The following shows the function of the switch and indicators found on P75i Printers that use Ethernet Computer Interfaces.

Press the Ethernet Push button with the printer ON to to get a Test Card. Press and hold the Ethernet Push button while turning ON the Printer to perform a RESET.

LED Action Status Being Signaled

Red Flashing Power-On Self Testing Red Solid > 30 sec Failure of Power-On Tests Red/Green Flashing Alternately Firmware Download mode Green Solid > 30 sec Proper Hardware Operation; Network Found Green Rapid Flashing (9/sec) Network not Found Green Slowly Flashing (1/sec) Print Job in Progress

Ethernet Test Card

LEDs

Ethernet Push Button

You can refer to the ZebraNet® PrintServer II™ for Ethernet Networks Installation and Operattion Guide for details regarding this interface,

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PERATION

P75i PRINTER

FEATURES

The following shows the features found on your

P75i Printer.

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Appendix B

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LOADING RIBBONS

i Series Printers require the use of i Series Ribbons for full color printing (See Appendix C). The Resin Thermal Transfer, Dye Sublimation ribbons and monochrome ribbons are specifically designed for your P75i Printer. For optimum performance and printer life (Print Head), use i Series ribbons.

DO NOT TOUCH the print head or the electronic components on the print head carriage. Discharges of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage the print head and other electronic components used in the device.

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Please note that the ribbon automatically synchronizes whenever the print head lock down occurs. The ribbon specifications will be sent to the printer and the driver parameters will automatically be set.

3. Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take-up spindle flange side in. Make sure the ribbon comes off the top of the supply spindle and feeds to the top of the take-up spindle.

4. Push down on the Print Head Lock Lever until an audible 'click' signals the locked-down position.

5. Close Cover.

SUPPLY SPINDLE

TAKE-UP SPINDLE

`CLICK'

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Appendix A

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LOADING CARDS

A - CARD CARTRIDGE

For loading cards.

To help you load, print, and collect cards, the P75i is equiped with the following items:

DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible. If cards stick together, carefully shuffle them.

1. Open Feeder door.

2. Install cards into Cartridge.

3. Close Cartridge.

* See Chapter 6, Technical Specifications, for card requirements and capacities.

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B - INSTALL CARD CLEANING CARTRIDGE

This item is used to clean the cards entering the printer.

1. Remove Card Cleaning Cartridge from packaging. Peel protective wrapper from adhesive roller.

2. Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge.

3. Make sure the arrow on top of the assembly is facing toward the rear of the printer. Hook assembly into slot on printer and rotate down. Ensure the assembly locks in place.

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C - CARD THICKNESS CONTROL LEVER

This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam.

D - CARD OUTPUT HOPPER

For collecting printed cards.

Install Card Output Hopper onto printer by hooking over bottom edge of card exit aperture.

Open Cover, and adjust lever to correct position. Repeat for different card thickness. (Factory setting is for 30mil (0.762mm) card thickness. See diagram below:

Card Thickness:

A - 60mil (1.524mm) to 50mil (1.27mm) B - 40mil (1.016mm) C - 30mil (0.762mm) D - 20mil (0.5mm) E - < 20mil (0.5mm)

For other card thickness, start lever at lowest position and move up until cards feed.

* Start at lowest position and move lever up to match card thickness.

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Appendix A

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FEEDING ONE

CARD AT A TIME

A Manual Feed Slot is available on the side of the Card Input Hopper for feeding single cards. Cleaning Cards are fed manually through this slot. The Card Cartridge must be empty

for

manual card feeding to work properly.

For one-at-a-time printing, feed cards through slots on side of Feeder.

Do not feed more than one card at a time.

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PRINT A TEST

CARD

With ribbon and cards loaded, your P75i printer is ready to print. To check the operation of the printer you should print a test card.

1. Place the printer’s power switch in the OFF (0) position.

2. While pressing the Clear (Next) panel button, switch printer on. LCD screen will show ‘SELF TEST’.

3. Release button once ‘SELF TEST’ is displayed on LCD screen.

4. A test card will print after a few seconds. LCD display will show printing status.

This is an example of the test card.

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Appendix A

Appendix B

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P75i User's Manual

P75i

Printer Menu information

The printer is equipped with a LCD Display and two key buttons which provides access to printer menus. Press the Menu button to enter the Menu Mode.

The top line display shows menu information. The second line of the display clarifies the function of the two [Next] and [Select] key buttons relative to the current menu item.

The printer will return to READY Mode if either of the two key Buttons is not pressed within ten seconds of entering Menu mode.

See next page:

P75i LCD Menu Tree

* If the printer is equiped with a Magnetc Stripe Encoder.

General Info.

Clear Button

[Select]

Menu Button

[Next]

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Appendix A

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General Info.

Select

To run printing

To run cleaning

Select

Number of impressions

Printer Model Number

Printer Firmware version

GO TO MAIN MENU

CLEAN MAG.HEAD*

To clean the magnetic Encoder Head

CLEAN PRINT HEAD

To clean the Thermal Print Head and card transport system

MAG - PARAMETERS*

To print a test card showing the operating parameter settings of magnetic encoder.

PRINT PARAMETERS

To print a test card showing the operating parameter settings of the printers

TEST PATTERN

To print a printer test card

Color Parameters

To show the intensity values of Yellow (Y), Magenta (M) and Cyan (C) panels and contrast value of Black Resin (K) Panel.

Ribbon type

To show the type of ribbon installed. It may not match the ribbon physically installed until the installed ribbon has been selected through the driver

GO TO MAIN MENU

Mag. Option: cccc

To show the setting of the magnetic encoder as (cccc), which can be:

- HICO (high coercivity)

- LOCO (low coercivity)

- NONE (no encoder present)

Offset X: aa-Y:bb

To show the X print location offset value in pixels (aa) To show the Y print location offset value in pixels (bb)

PRINTER

INFO

CLEANING

SELF TEST

PRINTER

DEFAULTS

Select

Getting Started

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Cleaning

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Appendix A

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P75i User's Manual

General Info.

RINTING A SAMPLE CARD

Printing with the P75i Printer requires the Windows Printer Driver, your card design/issuing software or printer command level programming through the printer interface.

The P75i Card Printer can be used with any Windows 95/98/Me or Windows NT4.0/2000/XP sotware application program, using the drivers provided on CD with the printer.

This section contains information on the printing of a sample card in color (using the 5-panel color ribbon YMCKO) and the Windows Printer Driver.

Getting Started

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Appendix A

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P75i User's Manual

General Info.

Install the P75i Printer Driver

To install the P75i Printer Driver Automatically on all Operating Systems, Use the Polaroid Install Wizard.

To ensure the accuracy of driver installation, it is recommended that you

use the Polaroid Install Wizard that is provided with your documentation CD.

The Wizard will: a • Check to see which operating system you are using b • Delete previous versions of the driver and clean up any unnecessary

Registry entries

c • From the main menu of your documentation CD, select your desired language and then select “DRIVERS” from the subsequent menu. The Install Wizard will walk you through the appropriate steps.

Always make sure that USB is NOT connected before running the installer.

On NT, Windows 2000, and XP systems, ensure that you have administrative privileges to perform this installation or contact your IT department.

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Appendix A

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General Info.

Set Printer Driver Options:

The P75i Printer screen appears. Change the options as follows: 1• On the Device Settings tab the magnetic encoder feature is automatically

enabled. If you need to change settings for a Magnetic Encoder, select Magnetic Encoder settings button.

2• On the Advanced tab select card orientation: Landscape or portrait - Select “Landscape”. (in NT, this is located under Document Defaults. In Windows 2000, it is located under Print preferences.)

3• In the Ribbon section, the ribbon type is automatically detected and enabled for you.

4• In the same tab, go to Black Panel area and select Text Only. This option allows text printing using the Black Resin Panel from the Color Ribbon.

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Appendix A

Appendix B

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P75i User's Manual

Print a sample card:

Follow the steps below to print your first card

Go to the Microsoft Word Software. If the printer was not selected as the default printer, go to the File menu,

Select Printer and choose Polaroid P75i Card Printer from the printer names list. Then Close the print dialog box.

Come back to the File menu and choose Page Setup.

Select Paper Size tab and in Paper Size choose Card. Then select the orientation: "landscape".

Go to Margins tab, put the Top, Bottom, Left and Right margins with O

values. Press OK to close Page Setup window. The card appears on the screen.

General Info.

Getting Started

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Printing a Card

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Appendix A

Appendix B

Appendix C

P75i User's Manual

Build the World with us! http://www.polaroid-id.com

General Info.

CLEANING

PROTECT YOUR FACTORY WARRANTY!

The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Polaroid authorized technicians to service the P75i Printer. NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer. NEVER use a shop air compressor to remove particles in the printer.

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Appendix A

Appendix B

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P75i User's Manual

WHEN TO CLEAN

When LCD screen reports message.

HOW TO CLEAN

1. Leave power on. Open Cover and release Print Head Bracket to remove ribbon. Close Print Head bracket. Close Cover. Remove cards from Card Feeder.

2. Insert one Pre-Saturated Cleaning Card (provided) through slot on the side of the Card Feeder Cover.

3. Press the right Panel Button for a few seconds. The card will feed into printer and carry out the cleaning process. Repeat the process with a new Cleaning Card if necessary.

General Info.

Your P75i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head and Transport Rollers.

CLEANING

SYSTEM

CLEAN PRINTER

Although the CLEAN PRINTER message is displayed until the cleaning process has been performed, the printer will continue to operate.

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Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

A cleaning using the Cleaning Cards usually suffices. However, a separate Print Head cleaning using swabs can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs.

CLEANING THE

PRINT HEAD

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

Your P75i Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements.

CARD CLEANING

CARTRIDGE

WHEN TO MAINTAIN

Replace the cleaning cartridge roller each time you install a new ribbon. A cleaning roller is included with every i Series ribbon. If a cleaning card will be run, use the Cleaning Card before replacing Cleaning Roller.

HOW TO MAINTAIN

1. Open Cover and locate Cleaning

Cartridge.

2. Gently remove by rotating up and away from printer.

Continued on next page...

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

3. Remove Cleaning Roller from Cartridge and discard.

4. Install new Cleaning Roller into Cartridge*. To avoid contamination, always hold the Cleaning Roller assembly by the ends.

5. Carefully peel off wrapper from new Cleaning Roller while in Cartridge.

6. To replace Cartridge into printer: Make sure the arrow on top of the assembly is facing toward the rear of the printer. Hook assembly into slot on printer and rotate down. Ensure the assembly locks in place.

DO NOT touch the roller surface that contacts the card.

7. Close Cover.

* See Appendix C for replacement Cleaning Rollers.

SLOT

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

MEANING

The printer is performing

an internal test before use

Ready for use Print Head cool down

mode Self test card printing

The card data is being transmitted

The yellow panel is being printed The magenta panel is printing The cyan panel is printing

General Info.

ACTION

Wait for the ready message

Wait for READY message

Wait for test card Wait for card printing to start

SCREEN MESSAGE

INITIALIZING

READY

WAIT

TEMPERATURE

SELF TEST

DOWNLOADING DATA

PRINTING YELLOW

PRINTING MAGENTA

PRINTING CYAN

TROUBLESHOOTING

This section offers solutions to potential problems you may experience with your P75i printer. The table below lists the screen messages that will be displayed on the printer's LCD, both during normal operation and to alert operator of any error conditions. There is also some additional information dealing with quality issues concerning printing onto cards.

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

SCREEN MESSAGE

PRINTING BLACK

PRINTING VARNISH

HOLOGRAM

CLEAN PRINTER

CLEAN MAG HEAD

CLEANING

REMOVE RIBBON

OUT OF RIBBON

MECHANICAL

ERROR

OUT OF CARD

COVER OPEN

HEAD OPEN

COMMAND ERROR

PARAMETERS ERROR

ACTION

Carry out the cleaning procedure as detailed in section 4 of this manual Carry out the cleaning procedure as detailed in Appendix A of this manual

Remove ribbon

Replace printer ribbon Remove the jamed card.

Ensure the card is not out of specification

Add more cards or adjust the card feeder to accept the cards

Close the cover

Lock the print head in its lower position

Check that the data is suitable for printing. Try reprinting a card from known “good” data

Check the windows driver options and printer type

MEANING

A monochrome panel is being printed

The overlay is printing A hologram overlay is

printing

The printer is prompting operator maintenance

The printer is prompting operator

The printer is performing an internal cleaning routine

The ribbon has not been removed while the cleaning operation is in progress The printer ribbon has run out The printer has an error moving the card internally

The card feeder is empty

The cover is open

The print head is not locked into position

The data being sent from the host is not recognised

The features of the card are not recognised

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

SCREEN MESSAGE

ENCODING ERROR

READING ERROR

MAGNETIC ERROR

FLASH ERROR

NO ACCESS

MEANING

Data cannot be written or read from the card’s magnetic stripe

Data cannot be read from the card’s magnetic stripe

The printer cannot detect a magnetic stripe on the card

ACTION

Check that the cards are loaded with the magnetic stripe in the correct orientation. Check whether high or low coercivity cards have been specified. Check that the data conforms to ISO specifications. See Appendix A of this manual for further information.

Check the card orientation

Contact your dealer for technical support

Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automatically. When using a color ribbon, it should advance automatically so that the leading edge of the Yellow panel is beneath the print head. Ensure that the correct ribbon type has been specified in the Windows driver. Card Feed & Mechanical Errors: Ensure that the card thickness adjustment has been set-up correctly to allow one card to feed. Magnetic Encoding Errors: Check that the cards are inserted correctly in the printer. Ensure that the cards are low or high coercivity as required, and are set-up correctly in the printer driver (Appendix A). Cleaning Alert: The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out. (See Chapter 4).

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

Print Quality Issues

This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedure below:

NOTE: The Polaroid i Series ribbon is specifically designed to be compatible with all Polaroid i Series printers. Use of a Print Ribbon other than the Polaroid i Series may result in poor print quality, which the following fixes may not correct. To ensure compatibility and print quality, always use Polaroid i Series ribbons.

• Small spots appear on the printed card with a non-printed

area or a different color.

Possible Cause

A.Contamination on the card surface. B. Dust inside the printer and/or dirty Cleaning Roller.

=> Solution

A1. Check that cards are stored in a dust free environment A2. Use a different supply of cards. B1. Perform a Cleaning of the printer (see Cleaning section). B2. Replace Cleaning Roller (see Cleaning section).

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

• There are non-printing horizontal lines (white) on the card

surfaces.

Possible Cause

A. Ribbon is not correctly positioned. B. Print Head may be dirty. C. Print Head elements may have been damaged (e.g. scratched or

burnt).

=> Solution

A1.Open cover and press down the Print Head Unlock Lever to open

the Print Head carriage. The Print Head will move up.

A2. Check that the ribbon is properly rolled onto the ribbon cores and

there are no wrinkles in the ribbon.

A3. Push down on the Print Head Lock Lever until an audible «click»

signals the locked-down position. A4. Ribbon will automatically synchronize. A5. Print again. B1. Perform a Cleaning of the Print Head (see 4.2 Cleaning the Print

Head.

C1. Call service for Print Head replacement information.

• Poor Print Quality

Possible Cause

A.Ribbon may have been stored improperly or is damaged. B.Cards may not meet specifications. C.Contrast and/or Intensity may be set to values which are too high. D.Dust or embedded contamination on elements of the Print Head.

=> Solution

A1.Change ribbon and print again. B1.Use a different supply of cards. C1.Adjust Contrast and/or Intensity values in software D1.Perform a cleaning of the Print Head (see "Cleaning the Print Head")

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

• Printing is blurry

Possible Cause

A. Ribbon may not be correctly positioned B. Ribbon may not be synchronized on the correct

color panel position. C. Cards may not meet specifications. D. Dust inside the printer and/or dirty Cleaning Roller.

=> Solution

A1. Open cover and press down the Print Head Unlock Lever to

open the Print Head carriage. The Print Head will move up. A2. Check ribbon is properly rolled on ribbon cores. A3. Push down on the Print Head Lock Lever until an audible

«click» signals the locked-down position. A4. Ribbon will automatically synchronize. A5. Print again. B1. Open cover and press down the Print Head Unlock Lever to

open the Print Head carriage. The Print Head will move up. B2. Push down on the Print Head Lock Lever until an audible

«click» signals the locked-down position. B3. Ribbon will automatically synchronize. B4. Print again. C1. Use a different supply of cards. D1. Perform a cleaning of the Print Head (see 4.2 Cleaning the

Print Head.)

D2. Replace Cleaning Roller (see"Cleaning Cartridge")

• No printing on the card

Possible Cause

A. Ribbon may not be installed in the printer B. Cards may not meet specifications. C. Cable on Print Head may be disconnected. D. Print Head elements may be scratched or burnt.

=> Solution

A1.Check for ribbon in the printer. B1.Use a different supply of cards. C1.Power off the printer and check the Print Head cable connections. D1.Call Service for Print Head replacement information.

For optimum print quality, always keep cover of the printer closed except during ribbon loading and card thickness control procedures.

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

TECHNICAL

SPECIFICATI0NS

• High speed printing, over 144 cards/hour edge to edge in full color (YMCKO) throughput

• Small footprint

• Windows Drivers for 98, NT 4.0, Win2000, XP, Me

• One year printer warranty

• One year print head warranty

• Color dye sublimation or monochrome thermal transfer printing

• 25 seconds per card edge to edge in full color (YMCKO)

• 300 dpi (11.8 dots/mm) print resolution

• Edge to edge printing standard

• Code 39

• Code 128 B & C with & without check digit

• 2 of 5 & 2of 5 industrial

• UPCA

• EAN8 & EAN13

• PDF 417 2D bar code and other symbologies available (Not resident in printer)

• True Type fonts available via Windows Driver

General

Color Printing

Bar Codes

Fonts

i Series printers require the use of i Series Ribbons for full color printing. Refer to the accessories section for more information about Card and Ribbon Media availaible from Polaroid Corp.

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

• Types PVC, Composite

• Card width/length: ISO CR-80 - ISO 7810, 2.125” (54mm) by 3.375” (86mm)

• Option: Magnetic Stripe - ISO 7811

• Option: Smart Card - ISO 7816-2

• Card thickness: 0.76mm to 1.524mm

• Card Feeder capacity: 75 cards (30 mil)

• Card Output Hopper capacity:100 cards (30 mil)

• Monochrome: 1000 cards/roll

• Monochrome colors: black, red, blue, green, silver, gold, white.

• K-resin + O: 500 cards/roll

• K-dye + O: 500 cards/roll

• YMCKO: 330 cards/roll

• Thermal transfer

• 4 microns thick

• Clear and holographic options:

- Clear

- Genuine/Secure Hologram

- Custom Hologram

• Centronics Parallel and USB Standard

• Ethernet Optional

• Length: 16.68" (426.35 mm†)

• Depth: 10.01" (254.31 mm†)

• Height: 10.47" (265.9 mm†)

• Weight: 23 Ibs (10.43 kg)

† Measured without card output hopper.

• 110 ~ 230 Volts AC, 60 ~ 50 Hz

• FCC Class B, CE, UL, and CUL approved

Cards*

Ribbons*

Overlay varnish

Interfaces

Mechanical

Electrical

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

• Operating Temperature: 60 to 86°F (15 to 30°C)

• Operating Humidity: 20 to 65% non condensing

• Storage Temperature: 23 to 158°F (-5 to 70°C)

• Storage Humidity: 20 to 70% non condensing

• Ventilation: Free air * Thermal transfer (Resin) ribbons offer more

durability than dye sublimation, with greater resistance to scratches and

UV-induced fading.

Dye Sublimation printing requires dye sublimation ribbons, with either black or cyan, magenta, and yellow (plus black resin) panels.

• Centronics Cable

• Smart Card Contact Station (0.76mm cards only)

• Magnetic Encoder (0.76mm cards only)

• Cleaning supplies

Environmental

Options

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

CARD DIMENSIONS

ISO STANDARD DIMENSIONS FOR PLAIN CARD

ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD

CHIP POSITION FOR SMART CARD

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

0.757 in

(19.23 mm)

0.403 in (10.25 mm)

0.782 in (19.87 mm)

ISO 7816 Cards

1.124 in

(28.55 mm)

General Info.

APPENDIX A

Magnetic Card Stripe Encoder

This section contains information on the additional operations of the P75i Printers with Magnetic Card Stripe Encoder. (See Chapter 2 for location.)

INTRODUCTION

Operation and maintenance requirements for the P75i Printer with the optional magnetic card stripe encoder. (See Chapter 2 for location). The magnetic encoder can be set for either high or low coercivity.

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with HICO encoding (P75i CM1 or P75i CEM1) or LOCO encoding (P75i CM2 or P75i CEM2).

When loading cards into the Card Cartridge, please ensure that the magnetic stripe is facing down and closest to the rear.

Also available are Printer models with the Magnetic Read/Write head positioned above the card path, with HICO encoding (P75i CM3 or P75i CEM3) or LOCO encoding (P75i CM4 or P75i CEM4).

When loading cards, please ensure that the magnetic stripe is facing up and closest to the rear.

STRIPE

DOWN

STRIPE

NOTE:

M1 = Stripe Down HICO M3 = Stripe up HICO M2 = Stripe Down LOCO M4 = Stripe up LOCO

Approved HICO & LOCO PVC Cards are available. (See Appendix C).

ONLY USE cards that comply with ISO 7810 & 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use taped-on magnetic stripes.

A - MEDIA LOADING ORIENTATION

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

B - MAGNETIC ENCODER CLEANING

There exists two different processes to clean the Magnetic Stripe Encoder. The first process consists of a standard cleaning of the printer. This cleans the most important parts of the printer; including the Print head, Transport Roller and Magnetic Stripe Encoder (refer to chapter 4 "Cleaning" for more instructions).

The second process consists of a cleaning of the Magnetic Encoder using the Menu Button from the LCD Display. To access the Magnetic Encoder Cleaning Menu proceed as below:

1. Leave power on.

2. Remove cards from the Card Feeder

3. Insert one Pre-Saturated Cleaning Card

(provided) through slot on the side of the Card Cartridge.

4. Press the Menu button until the LCD screen shows CLEANING MENU.

5. Press the Select button to select.

6. Press the Menu button again until the LCD

screen shows CLEAN MAG HEAD.

7. Run this operation by pressing the Select button.

* Bit per inch

† Except the ‘?’ character ‡ Including Start, Stop and LCR characters. Also note that these 3 characters are

automatically managed by the magnetic encoder according to the ISO Standard Norms.

NOTE: Refer to the Card Printer Programmer’s Manual for complete programming information.

# of characters

79‡

40‡

107‡

Track #

Field Separator

Track density

210 BPI*

75 BPI*

210 BPI*

Valid Characters

Alphanumeric

(ASCII 20~95†)

Numeric

(ASCII 48~62)

Numeric

(ASCII 48~62)

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

APPENDIX B

Smart Card Contact Station

This section contains information on the additional operations of the P75i Printers with Smart Card Contact Stations. (See Chapter 2 for location.)

INTRODUCTION

Smart Cards can have a built-in microcomputer and a battery. Card Memory can store fingerprints, voice recognition patterns, medical records and other such data. The P75i printer may be equipped with an optional contact station for programming Smart Cards (ISO 7816). This printer model responds to commands that position the cards at the contact station, where the printer connects to the contacts on the Smart Cards. All other printer operations remain the same as the standard P75i model.

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

A - MEDIA LOADING ORIENTATION

Position the cards with the Smart Card Chip at the top of the card and towards the printer.

B - SMART CARD CONTACT STATION INTERFACE

When a command to the parallel printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact Station to the female DB-9 connector on the rear of the printer.

An attached external Smart Card Programmer can be used to program Smart Card chips.

Refer to the Card Printer Programmer’s Manual for complete programming information.

DB - 9 SMART CARD DB - 9 SMART CARD

PINS CONTACT POINTS PINS CONTACT POINTS

1 CI (VCC) 6 C6 (Vpp) 2 C2 (Reset) 7 C7 (I/O) 3 C3 (Clock) 8 C8 (RFU) 4 C4 (RFU) 5 C5 (GND)

9 (GND when chip is at station)

DO NOT position printing over the Smart Card Chip.

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

ACCESSORIES

Acessories available for P75i Printers appear below. Always refer to the part number when placing an order:

General Info.

APPENDIX C

Accessories & Supplies

Please contact your Polaroid dealer to place an order for accessories and supplies.

RIBBONS

The following ribbons may be used in the P75i Printer:

Note: Y = Yellow, M = Magenta, C = Cyan, K = Black, O = Overlay

Color Ribbons (Sold by the Roll)

Part Number Description 3-150 5-Panel Color Ribbon (YMCKO) 200 images

3-151 5-Panel Color Ribbon (YMCKO) 330 images 3-152 5-Panel Color Ribbon (YMCKO) 200 images (bulk) 3-153 4-Panel Color Ribbon (YMCK) 250 images 3-154 2-Panel Resin Ribbon (K Resin + O) 500 images 3-155 2-Panel Black Ribbon (K Dye + O) 500 images

Cleaning Supplies

Part Number Description 3-300 Cleaning Card Kit (box of 100 cards)

3-301 Cleaning Swab Kit (box of 25 swabs) 3-302 Premier Cleaning Kit (25 swabs, 50 cards) 3-303 Adhesive Cleaning Roller Kit (set of 5) 3-304 Cleaning Cartridge, complete

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

General Info.

World Wide Sales and Support

Polaroid Digital ID Systems

4650 Executive Blvd.

Ft.Wayne, IN 46808

www.polaroid-id.com

Toll Free number: 1-866-484-0611

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P75i User's Manual

Polaroid P751 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual