Polaroid P75 User Manual

User Manual
P75
© 2000 POLAROID
FFOORREEWWOORRDD
This manual contains installation and operation information for the Polaroid 75 Series card printers manufactured by Polaroid Corporation.
RREETTUURRNN MMAATTEERRIIAALLSS AAUUTTHHOORRIIZZAATTIIOONN
Before returning any equipment (camera or printer) to Polaroid Corporation for in-warranty or out­of-warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) num­ber. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address given to you by Repair Administration.
CCOOPPYYRRIIGGHHTT NNOOTTIICCEE
This document contains information proprietary to the information contained within is copyrighted by cated in full or in part by any person without written approval from has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given or implied that the document is error-free or that it is accu­rate with regard to any specification. pose of product improvement, at any time.
Polaroid
Polaroid Corporation
Polaroid Corporation
reserves the right to make changes, for the pur-
and may not be dupli-
Polaroid
. While every effort
TTRRAADDEEMMAARRKKSS
Polaroid 75 is a pending service mark. Polaroid is a registred trademark of Polaroid Corporation, Cambridge, MA. All other trademarks or registered trademarks are marks of their respective holders.
iii
WWAARRRRAANNTTYY IINNFFOORRMMAATTIIOONN
WE NEED TO HEAR FROM YOU! To establish Your Warranty Period And Provide Access To Technical Support, Send Us your Warranty Registration Card Today!
Polaroid warrants the mechanism, control electronics and power supply, under normal use and serv­ice, to be free from defects in material and workmanship for a period of twelve (12) months from the date of purchase by the end user. Polaroid warrants the print head, under normal use and serv­ice, to be free from defects in material and workmanship for a period of twelve (12) months from the date of purchase by the end user. Proof of purchase is required. If proof of purchase cannot be established, shipment date to the original buyer (dealer or distributor) will be used to establish the warranty period.
Failure to exercise caution to protect the equipment from electrostatic discharge damage, adverse temperature and humidity conditions or physical abuse, including, but not limited to, improper pack­aging, shipping, service or repairs performed by personnel not authorized by Polaroid may void the warranty. Failure to use only Polaroid approved media may void the warranty. Polaroid will, at its option, repair or replace the equipment or any parts which are determined to be defective within this warranty period, and which are returned to Polaroid.
The warranty set forth above is exclusive and no other warranty, whether written or oral, is expressed or implied. Polaroid specifically disclaims the implied warranties of merchantability and fitness for a particular purpose.
DDEECCLLAARRAATTIIOONNSS OOFF CCOONNFFOORRMMIITTYY
EEuurrooppeeaann CCoouunncciill DDiirreeccttiivvee
89/336/EEC
modified by
92/31/EEC and
93/63/EEC
73/23/EEC modified
by 93/68/EEC
Model: P75
conforms to the following specification:
EMC Directive
EMC Directive
Low voltage
Directive
CCoommpplliiaannccee ttoo SSttaannddaarrddss
EN 55022-B
EN 500082-1,
1992
EN 60950 Product Safety
RF Emissions
control
Immunity to
Electromagnetic
Disturbances
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class A digital device
Supplemental Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two Conditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable pro­tection against harmfull interference when the equipment is operated in a commercial envi­ronment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmfull interference to radio communications. Operation of this equipment in a residential area is likely to cause harmfull interference in which case the user will be required to correct the interference at his own expense.
IINNDDUUSSTTRRYY CCAANNAADDAA NNOOTTIICCEE
This device complies with Industry Canada ICS-003 class A requirements. Cet équipement est conforme à l'ICS-003 classe A de la Norme Industrielle Canadienne.
iv
IINNTTRROODDUUCCTTIIOONN
P75
Thank you for choosing the P75 Plastic Card Printer.
These printers produce cards ideal for personalised identification, access control, visitor, membership, promotion and luggage card, badges and tags.
This manual guides you to an efficient start up and operation of your new Card Printer.
PP7755 PPRRIINNTTEERR MMOODDEELLSS
Polaroid
The
Here is a quick review of the Polaroid Card Printer Series numbering and lettering system to help you.
The P75 Plastic Card Printer employs Dye Sublimation and Resin Thermal Transfer technologies. Model numbers include identifiers that specify options are shown using the following lettering conventions:
This information can be found on the printer serial number panel and is also shown on the test card.
Product Number tells a story:
Serial Number
M
: Magnetic
Encoding
E
: Smart Card
C
: Color
}
Optional
v
IICCOONNSS
Throughout this manual, different icons highlight impor­tant information, as follows:
Important general information
Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or per-
sonal injury.
Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury.
An area where electrostatic discharge (ESD) can cause component damage. Use a grounding wrist band.
Elevated temperature hazard, capable of producing a burn.
Keep Card Printer clean by minimizing cover open time.
vi
TTaabbllee ooff CCoonntteennttss
1. GETTING STARTED UNPACKING YOUR CARD PRINTER INDICATORS AND CONTROLS PRINTER INSTALLATION
2. OPERATION .............................................................................. 2.1
P75 PRINTER FEATURES LOADING RIBBONS LOADING CARDS INSTALL CARD CLEANING CARTRIDGE FEEDING ONE CARD AT A TIME REMOVING CARD CARTRIDGE PRINTING A TEST CARD PRINTER MENU INFORMATION
3. STARTING TO PRINT CARDS.................................................... 3.1
4. CLEANING ................................................................................ 4.1
CLEANING SYSTEM .................................................................. 4.2
CLEANING THE PRINT HEAD CARD CLEANING CARTRIDGE
5. TROUBLESHOOTING ................................................................ 5.1
6. TECHNICAL SPECIFICATIONS .................................................. 6.1
APPENDIX A - MAGNETIC CARD STRIPE ENCODER .................... A.1
........................................................................
...................................... 1.1
................................................ 1.3
.......................................................... 1.4
.......................................................... 2.1
.................................................................. 2.2
...................................................................... 2.4
................................ 2.5
............................................ 2.7
.............................................. 2.7
.......................................................... 2.8
.............................................. 2.9
.................................................. 4.3
................................................ 4.4
1.1
APPENDIX B - SMART CARD CONTACT STATION ...................... B.1
INTRODUCTION ........................................................................ B.1
APPENDIX C - ACCESSORIES & SUPPLIES .................................. C.1
RIBBONS CARDS ACCESSORIES
.................................................................................... C.1
........................................................................................ C.2
............................................................................ C.3
vii
1

GETTING STARTED

UUNNPPAACCKKIINNGG YYOOUURR CCAARRDD
PPRRIINNTTEERR
Your P75 printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer.
While unpacking, inspect the carton to ensure that no damage occured during shipping.
Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer.
1.1
In addition to user documentation, make sure the following items are included with your P75 printer:
CARD CARTRIDGE POWER CABLE
CARD OUTPUT HOPPER INTERFACE CABLE
SWABS & SATURATED CLEANING CARDS
CLEANING CARTRIDGE
If any items are missing, please contact your dealer.
To reorder, please refer to Appendix C of this manual.
1.2
PRINTER DRIVER DISK
IINNDDIICCAATTOORRSS
AANNDD CCOONNTTRROOLLSS
Your P75 printer has an LCD Display, two LED's and two panel buttons.
LCD Display
LLCCDD DDiissppllaayy ::
LLEEDD''ss ::
PPAANNEELL BBUUTTTTOONNSS::
Power LED
Alert LED
Menu Button
Clear Button [Select]
[Next]
TThhee 1166 cchhaarraacctteerr LLCCDD DDiissppllaayy iiss uusseedd ffoorr ::
- Showing the printer's current status
- Providing operator and service messages (Chapter 5)
TThhee ttwwoo LLEEDD''ss aarree uusseedd ffoorr ::
- Green: Power LED
- Amber: Alert LED (with beeper) This Alert LED is on when an error condition exists. The Beeper will sound three alert "Beeps" and the LCD Display will show the associated error message.
TThhee MMeennuu BBuuttttoonn ((lleefftt)) iiss aa ppuusshh bbuuttttoonn uusseedd ffoorr::
- bringing printer into Menu Mode when pressed with the printer showing READY on the LCD Display.
- using in Menu Mode to scroll through Menu Options.
TThhee CClleeaarr BBuuttttoonn ((rriigghhtt)) iiss aa ppuusshh bbuuttttoonn uusseedd ffoorr::
- clearing an error status (when LCD Display shows an error report and Alert LED is on).
- invoking automatic retry of the operation which gave the error.
NOTE: the buttons beep when pressed
1.3
PPRRIINNTTEERR
IINNSSTTAALLLLAATTIIOONN
The following will guide you through the installation of your
P75 printer.
CCAAUUTTIIOONN ::
Limit AC power supplied to the P75
Printer to 110 - 230 V AC, 60 - 50 Hz for an associated 800 mA - 400 mA. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet. Personal injury could result. The printer must be connected to an earthed electrical power supply and properly protected against electrical surges and grounding faults.
1.
Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down.
2.
Place the printer’s power switch in the OFF (0)
position.
3.
Insert the power cable to the printer power socket and attach to grounded electrical socket of the proper voltage and type.
1.4
4.
Attach interface cable to printer and computer and then secure.
5.
Switch power on.
CCAAUUTTIIOONN::
Intermittent or unpredictable operation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent.
2
8
5
7
B
2
A
4
1
3
6
9

OPERATION

PP7755 PPRRIINNTTEERR
FFEEAATTUURREESS
PLEASE NOTE : Any blue items inside the printer can be operated by the user.
STANDARD FEATURES
1. Print Head
2. Print Head Unlock lever
3. Card Output Hopper
OPTIONAL FEATURES A. Magnetic Encoder Station
B. Smart Card Contact Station
The following shows the features found on your P75 Printer:
4. LCD Display
5. Panel Button LED's
6. Card Cleaning Cartridge
7. Card Cartridge
2.1
LLOOAADDIINNGG
RRIIBBBBOONNSS
The P75 Printer requires approved ribbons (See Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P75 Printer. For optimum performance and printer life (Print Head), always use approved ribbons.
DO NOT TOUCH the print head or the electronic components on the print head carriage. Discharges of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage the print head and other electronic components used in this device.
11..
Remove ribbon from packaging.
2.2
22..
With printer power on and READY status, open cover and press down on the Print Head Unlock Lever to open the print head carriage. The print head carriage will pop open.
Continued on next page ......
SUPPLY SPINDLE
TAKE UP SPINDLE
`CLICK'
33..
Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take­up spindle. Make sure the ribbon comes off the top of the supply spindle and feeds to the top of the take-up spindle.
44..
Push down on the Print Head Lock Lever until an audible 'click' signals the locked-down position.
55..
Close Cover.
Please note that the ribbon automatically synchro­nises whenever the print head lock down occurs.
2.3
LLOOAADDIINNGG CCAARRDDSS
'CLICK'
To help you load, print, and collect cards, the P75 has the following items:
AA -- CCAARRDD CCAARRTTRRIIDDGGEE For loading cards
11..
Install Card Cartridge by hooking onto
printer as shown and clicking down.
22..
Install cards into Cartridge.
*
DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible. If cards stick together, carefully shuffle them.
33..
Close Cartridge.
* See Chapter 6, Technical Specifications, for card requirements and capacities.
2.4
BB -- IINNSSTTAALLLL CCLLEEAANNIINNGG CCAARRTTRRIIDDGGEE This item is used to clean the cards entering the printer.
11..
Remove Card Cleaning Cartridge from
packaging.
22..
Open Printer cover and locate Cleaning Cartridge place. Remove the yellow adhesive.
3.
Make sure the arrow on top of the assembly is facing toward the rear of the printer. Hook assembly into slot on printer and rotate down. Ensure the assembly locks in place.
2.5
This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam.
Open Cover, and adjust lever to correct position. Repeat for different card thickness. (Factory setting is for 30mil (0.762 mm) card thickness. See diagram below :
CCaarrdd tthhiicckknneessss:: A - 60mil (1.524mm) to 50mil (1.27mm) B - 40mil (1.016mm) C - 30mil (0.762mm) D - 20mil (0.508mm) E* - Less than 20mil (0.508mm) * Start at lowest position and move lever up to match card thickness.
For other card thickness, start lever at lowest position and move up until cards feed.
CC -- CCAARRDD TTHHIICCKKNNEESSSS CCOONNTTRROOLL LLEEVVEERR
2.6
DD -- CCAARRDD OOUUTTPPUUTT HHOOPPPPEERR For collecting printed cards.
Install Card Output Hopper onto printer by hooking over bottom edge of card exit aperture.
FFEEEEDDIINNGG OONNEE
CCAARRDD AATT AA TTIIMMEE
A Manual Feed Slot is available on the side of the Card Input Hopper for feeding single cards. Cleaning Cards are fed manually through this slot. The Card Cartridge must be empty manual card feeding to work properly.
For one-at-a-time printing, feed cards through slot on side of Hopper.
Do not feed more than one card at a time.
for
RREEMMOOVVIINNGG CCAARRDD
CCAARRTTRRIIDDGGEE
HOOK
Remove the Card Cartridge prior to packaging the printer for shipment.
To remove, pull hook back, and lift hopper out.
2.7
PPRRIINNTTIINNGG AA TTEESSTT
CCAARRDD
With ribbon and cards loaded, your P75 printer is ready to print. To check the operation of the printer you should print a test card.
11..
Place the printer's power switch in the
OFF (0) position.
22..
While pressing the right panel button, switch printer on. LCD screen will show 'SELF TEST'
33..
Release button once 'SELF TEST' is displayed on LCD screen.
44..
A test card will print after a few seconds. LCD display will show printing status.
2.8
This is an example of the test card.
PRINTER MENU
INFORMATION
The printer is equipped with a LCD Display which gives access to different menus. Menu key moves from pressing the
Menu
READY
Button :
Status into the Main Menu by
Menu Button [NEXT]
The top line display shows menu information. The second line of display clarifies the function of the two [NEXT] and [SELECT] press buttons relative to the current menu item.
Clear Button [SELECT]
2.9
PRINTER INFO
CLEANING
PPrriinntteerr MMooddeell NNuummbbeerr
PPrriinntteerr FFiirrmmwwaarree VVeerrssiioonn
NNuummbbeerr ooff iimmpprreessssiioonnss
GGOO TTOO MMAAIINN MMEENNUU
CCLLEEAANN PPRRIINNTT HHEEAADD To clean the Thermal Print Head and card transport system
CCLLEEAANN MMAAGG..HHEEAADD To clean the magnetic Encoder Head
GGOO TTOO MMAAIINN MMEENNUU
READY
SELF TEST
PRINTER DEFAULTS
TTEESSTT PPAATTEERRNN To print a printer test card
PPRRIINNTT PPAARRAAMMEETTEERRSS To print a test card showing the operating parameter settings of the printers
MMAAGG -- PPAARRAAMMEETTEERRSS To print a test card showing the operating parameter settings of magnetic encoder.
GGOO TTOO MMAAIINN MMEENNUU
RRiibbbboonn ttyyppee To show the type of ribbon installed. It may not match the ribbon physically installed until the installed ribbon has been selected through the driver
OOffffsseett XX:: aaaa--YY::bbbb To show the X print location offset value in pixels (aa) To show the Y print location offset value in pixels (bb)
MMaagg.. OOppttiioonn:: cccccccc To show the setting of the magnetic encoder as (cccc), which can be:
- HICO (high coercivity)
- LOCO (low coercivity)
- NONE (no encoder present)
CCoolloorr PPaarraammeetteerrss To show the intensity values of Yellow (Y), Magenta (M) and Cyan (C) panels and contrast value of Black Resin (K) Panel.
2.10
GGOO TTOO MMAAIINN MMEENNUU
3

STARTING TO PRINT CARDS

Printing with the P75 Printer requires the Windows printer driver, the Windows ID Card Maker application software package or printer command level programming through the printer interface.
The P75 Card Printer can be used with any Windows 95/98 and Windows NT 4.0 software application program, using the drivers provided with the printer.
This section contains information on the printing of a sample card in color (using the 5-Panel color ribbon YMCKO) and the Windows printer driver.
BBEEFFOORREE versions, always delete the existing printer driver version from your computer.
installing updated printer driver
3.1
TO INSTALL THE P75 PRINTER DRIVER IN WINDOWS 95/98, USE THE FOLLOWING STEPS:
IMPORTANT NOTE STANDARD MODE AND ALSO ENSURE THAT YOU HAVE DELETED ANY PREVIOUS VERSIONS OF THIS PRINTER DRIVER. IF YOU HAVE ANY DOUBTS PLEASE CONTACT YOUR IT DEPARTMENT
This installation uses floppy drive 'A' as the installation drive with the printer used as stand alone.
1.
Start your computer and then Windows.
2.
Insert your 'POLAROID Software' diskette into the drive 'A'.
3.
Under Windows click the
4.
Double click on the
5.
6.
7.
8.
The Printer Wizard will copy the necessary files to the PC for you and the P75 printer driver installation will be completed.
Local Printer
Ensure
Click on
P75 CARD PRINTER should be displayed after which click on Next.
Choose Printer
Have Disk
LPT1 : ECP Printer Port
and click on
- ENSURE THAT YOUR PC PRINTER PORT IS SET TO
.
Start
button, select
Add Printer icon
is selected and click on Next.
and then type in '
Finish
to install.
and also Next.
, click on
Settings
A:\win95
Next
Printers
, then
' and click OK.
, select
Yes
.
to set as
Default
TTOO IINNSSTTAALLLL TTHHEE PP7755 PPRRIINNTTEERR DDRRIIVVEERR IINN WWIINNDDOOWWSS NNTT44..00::
Ensure that you have administrative privileges to perform this installation or contact your IT department.
Set printer as
Use the steps provided for Windows 95/98 installation with the exception of where you must type in '
NNoott SShhaarreedd
for stand alone use.
AA::\\nntt4400
' instead and click OK.
sstteepp 66
3.2
.
Once the printer driver has been successfully installed, you will need to configure it for your printer. This driver provides control of several printer features when printing from Windows applications. These features are accessed through the P75 Plastic Card Printer
Printers
in
The P75 Printer screen appears. Change the options as follows:
Properties
. Then click
. To access these properties select the
File
Menu and select
Properties
P75 Card Printer
.
icon
1.
On the equipped with a Magnetic Encoder option, select option.
2.
On the Landscape or Portrait - Select '
3.
On the 5-panel ribbon.
4.
In the same tab, go to the text printing using the Black Resin Panel from the Color Ribbon.
5.
Close the POLAROID 75 Printer Properties screen.
Now that you have loaded media and set up the printer driver, the P75 Printer is ready to print.
EXAMPLE: FOLLOW THESE STEPS TO PRINT YOUR FIRST CARD:
1.
Go to the microsoft Word Software.
2.
If the printer was not selected as the default printer, go to the select Close
Printer Tab
Card Tab
Ribbon Tab
Print
and choose
the print dialog box.
configure the magnetic encoder feature. If your printer is
select card orientation:
, select the Ribbon Type. Select
Black Panel
Polaroid 75 Card Printer
Landscape
area and select
With Magnetic Encoder
'.
YMCKO
Text Only
in the printer names list. Then
. This option allows
for the standard
file
menu and
3.
Come back to
4.
Select orientation: "landscape".
5.
Go to Margins Tab, put the top, Bottom, left- and right margins with O values.
6.
Press OK to close Page Setup Window.
7.
The card appears on the screen.
file
menu and choose
paper Size tab
and in
Page Setup
Paper Size
.
choose
Card
. Then select the
3.3
8.
Design a card with both black and colored text and colored pictures,i.e.:
Symbols in color
Logo in Black
and White
Text in Red
Text in Black
9.
Once you are ready to print, go to
10.
The printer will feed in a card and start printing ( the data download time will vary depending on the complexity of the card design and the processing speed of your computer).
11.
Once the printing job is achieved the card is ejected from the printer.
File
and point
Print
3.4
4

CLEANING

PROTECT YOUR FACTORY WAR­RANTY !
The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only authorised technicians to service the P75 Printer. NNEEVVEERR or cable inside the printer. NNEEVVEERR
remove particles in the printer.
loosen, tighten, adjust, or bend, etc. a part
use a high pressure air compressor to
Polaroid
4.1
CCLLEEAANNIINNGG SSYYSSTTEEMM
Your P75 Printer includes a simple cleaning system using the Pre-saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head, and Transport Rollers.
CLEAN PRINTER
WWHHEENN TTOO CCLLEEAANN When LCD screen reports message.
HHOOWW TTOO CCLLEEAANN
11..
Leave power on. Open Cover and release Print Head Bracket to remove ribbon. Close Print Head. Close Cover. Remove cards from Card Cartridge.
22..
Insert one Pre-saturated Cleaning Card (provided) through slot on the side of the Card Cartridge.
33..
Press the Clear Panel Button (right) for a few seconds. The card will feed into printer and carry out the cleaning process. Repeat the process with a new Cleaning Card if necessary.
Notte:
For cleaning prior to the WHEN TO CLEAN signal, press the Right Panel
Button for 3 seconds to start the cleaning process (Repeat first steps 1 and 2 above).
4.2
Although the CLEAN PRINTER message is displayed until the cleaning process has been performed, the printer will continue to operate.
CCLLEEAANNIINNGG TTHHEE
PPRRIINNTT HHEEAADD
A cleaning using the Cleaning Cards usually suffices. However, a separate Print Head cleaning using swabs can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs.
11..
Raise Print Head and remove the
Ribbon.
22..
Clean Print Head by moving alcohol­moistened swab tip side-to-side across Print Head elements. Only use moderate force. (To reorder swabs see Appendix C).
Never use a sharp object to scrape deposits from the print head. Permanent damage will result.
4.3
CCAARRDD CCLLEEAANNIINNGG
CCAARRTTRRIIDDGGEE
Your P75 Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements.
CLEAN PRINTER
WWHHEENN TTOO MMAAIINNTTAAIINN
When LCD screen reports message.
HHOOWW TTOO MMAAIINNTTAAIINN
11..
Open Cover and locate Cleaning
Cartridge.
22..
Gently remove Cleaning Cartridge by
rotating up and away from printer.
4.4
Continued on next page ....
SLOT
33..
Remove Cleaning Roller from Cartridge
and discard.
44..
Install new Cleaning Roller into Cartridge*. To avoid contamination, always hold the Cleaning Roller assembly by the ends.
55..
Carefully peel off wrapper from new
Cleaning Roller while in Cartridge.
66..
To replace Cartridge into printer: Make sure the arrow on top of the assembly is facing toward the rear of the printer. Hook assembly into slot on printer and rotate down. Ensure the assembly locks in place.
DO NOT touch the roller surface that contacts the cards.
77..
Close Cover
* See Appendix C for replacement Cleaning Rollers.
Although the CLEAN PRINTER message is displayed until maintenance has been performed, the printer will continue to operate.
4.5

TROUBLESHOOTING

This section offers solutions to potential problems you may experience with your P75 printer. The table below lists the screen messages that will be displayed on the printer's LCD, both during normal operation and to alert operator of any error conditions. There is also some additional information dealing with quality issues concerning printing onto cards.
SSCCRREEEENN MMEESSSSAAGGEE MMEEAANNIINNGG AACCTTIIOONN
INITIALISING
The printer is performing an internal test before use
Wait for the ready message
5
READY
PRINTING
WAIT
TEMPERATURE
ON LINE
SELF TEST
DOWNLOADING
DATA
PRINTING YELLOW
5.1
Ready for use
Card printing in progress
The printer is warming up
Waiting for host data
Self test card printing
The card data is being transmitted
The yellow panel is printing
Please wait
Wait for READY message
Send card data
Wait for test card
Wait for card printing to start
SSCCRREEEENN MMEESSSSAAGGEE AACCTTIIOONN
PRINTING MAGENTA
PRINTING CYAN
MMEEAANNIINNGG
The magenta panel is printing
The cyan panel is printing
PRINTING BLACK
PRINTING VARNISH
PRINT
HOLOGRAM
MOVING CARD
CLEAN PRINTER
CLEANING
REMOVE RIBBON
OUT OF RIBBON
MECHANICAL
ERROR
OUT OF CARD
HEAD OPEN
COMMAND ERROR
The black panel is printing
The overlay is printing
A hologram overlay is printing
The card is being transported
The printer is prompting operator maintenance
The printer is performing an internal cleaning routine
The ribbon has not been removed whilst the cleaning operation is in progress
The printer ribbon has run out
The printer has an error moving the card internally
The card feeder is empty
The print head is not locked into position
The data being sent from the host is not recognised
Carry out the cleaning procedure as detailed in section 4 of this manual
Remove ribbon
Replace printer ribbon
Remove the jammed card. Ensure that the card is not out of specification
Add more cards or adjust the card feeder to accept the cards
Lock the print head in its lower position
Check that the data is suitable for printing. Try re­printing a card from known 'good' data
PARAMETERS
ERROR
The features of the card are not recognised
Check the Windows driver options and printer type
5.2
SSCCRREEEENN MMEESSSSAAGGEE MMEEAANNIINNGG AACCTTIIOONN
ENCODING ERROR
Data cannot be written or read from the card's magnetic stripe
Check that the cards are loaded with the magnetic stripe in the correct orientation. Check whether high or low coercivity cards have been specified. Check that the data conforms to ISO specifications. See Appendix A of this manual for further information.
MAGNETIC ERROR
The printer cannot detect a magnetic stripe on the card.
Check the card orientation
BLANK TRACK
FLASH ERROR
NO ACCESS
RRiibbbboonn EErrrroorrss::
Check that the print ribbon has not 'run out'. Lock and then
Contact your dealer for technical support.
unlock the print head assembly; this resynchronises the ribbon automatically. When using a color ribbon, it should advance automatically so that the leading edge of the Yellow panel is beneath the print head. Ensure that the correct ribbon type has been specified in the Windows driver.
CCaarrdd FFeeeedd && MMeecchhaanniiccaall EErrrroorrss::
Ensure that the card thickness adjustment
has been set-up correctly to allow one card to feed.
MMaaggnneettiicc EEnnccooddiinngg EErrrroorrss::
Check that the cards are inserted correctly in the printer. Ensure that the cards are low or high coercivity as required, and are set-up correctly in the printer driver.
CClleeaanniinngg AAlleerrtt::
The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out. (See Chapter 4).
5.2
QQUUAALLIITTYY IISSSSUUEESS
MMiissssiinngg pprriinntt oorr wwhhiittee lliinneess:: ribbon is neatly winding onto the take-up core and that no creases are visible on the used ribbon. If there is a fine white line in the same place on the card, this indicates possible print head damage.
Ensure that the
PPoooorr PPrriinntt QQuuaalliittyy:: check that the printer is clean and dust free. Check that the correct type of ribbon is being used and is specified correctly in the Windows driver. Ensure that the cards are clean and are not covered by loose plastic particles. Do not try reprinting previously printed cards as the ink will not bond correctly to the card
MMiissssiinngg aarreeaass ooff pprriinntt:: flat and free from any surface depressions. The cards and printer must be clean and not contaminated by grease, dust or other particles.
Print a Self-Test card, and
Ensure that the cards are
5.3
6

TECHNICAL SPECIFICATIONS

GGeenneerraall
CCoolloouurr PPrriinnttiinngg
• High speed printing, over 140 cards/hour edge to edge in full color (YMCKO) throughput
• Small footprint
• Windows Drivers for 95/98 and NT 4.0 (option)
• One year printer warranty
• One year print head warranty
• Color dye sublimation or monochrome thermal transfer printing
• 25 seconds per card edge to edge in full color (YMCKO)
• 300 dpi (11.8 dots/mm) print resolution
• Edge to edge printing standard
6.1
FFoonnttss
• Resident: Arial Normal 100, Arial Bold 100
• True Type fonts available via Windows Driver
CCaarrddss**
• Types PVC, Composite
• Card width/length: ISO CR-80 - ISO 7810, 2.125” (54mm) by 3.375” (86mm)
• Option: Magnetic Stripe - ISO 7811
• Option: Smart Card - ISO 7816-2
• Card thickness: 0.25mm to 1.524mm
• Card Cartridge capacity: Up to 210 cards 0.25mm), up to 75 cards (0.15mm)
CARD DIMENSIONS
ISO STANDARD DIMENSIONS FOR PLAIN CARD
ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD
CHIP POSITION FOR SMART CARD
ISO STANDARD AFNOR STANDARD
* Use Polaroid approved media only.
6.2
RRiibbbboonnss**
• Monochrome: 1500 cards/roll
• Monochrome colors: black, red, blue, green, silver, gold, white, Scratch-off gray
• K-resin + O: 800 cards/roll
• K-dye + O: 800 cards/roll
• YMCKO: 200 cards/roll
• YMCKO: 350 cards/roll
OOvveerrllaayy VVaarrnniisshh
IInntteerrffaacceess
MMeecchhaanniiccaall
EElleeccttrriiccaall
EEnnvviirroonnmmeennttaall
• Thermal transfer
• 4 microns thick
• Clear and holographic options:
- Clear
- Genuine/Secure Hologram
- Custom Hologram
• Parallel Standard (cable included)
• RS-232C Serial (option)
• Width: 329 mm†
• Depth: 219 mm†
• Height: 232 mm†
• Weight: 6.3 kg
• 110 ~ 230 Volts AC, 60 ~ 50 Hz
• FCC Class A, CE, UL, and CUL approved
• Operating Temperature: 60 to 86°F (15 to 30°C)
• Operating Humidity: 20 to 65% non condensing
• Storage Temperature: -23 to 158°F (-5 to 70°C)
• Storage Humidity: 20 to 70% non condensing
• Ventilation: Free air
* Thermal transfer (Resin) ribbons offer more durability
than dye sublimation, with greater resistance to scratches and UV-induced fading.
6.3
Dye Sublimation printing requires dye sublimation rib­bons, with either black or cyan, magenta, and yellow (plus black resin) panels.
† Measured without card feeder and card hopper.
OOppttiioonnss
• RS-232C serial port
• Smart Card Contact Station (0.76mm cards only)
• Magnetic Encoder (0.76mm cards only)
• Extended Warranty program
• Hot Swap Warranty program
• Cleaning supplies
• Service Manual
Use only Polaroid-approved card and ribbon media. Using non-approved card or ribbon media can void your warranty.
Refer to the Accessories section for more infor­mation about Card and Ribbon Media available from Polaroid.
6.4
APPENDIX A - MAGNETIC CARD STRIPE
ENCODER
Operation and maintenance requirements for the P75 Printer with the optional magnetic card stripe encoder. (See Chapter 2 for location). The magnetic encoder can be set for either high or low coercivity.
The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with HICO encoding or LOCO encoding.
When loading cards into the Card Cartridge, please ensure that the magnetic stripe is facing towards the printer and
STRIPE DOWN
STRIPE UP
closest to the rear.
Also available are Printer models with the Magnetic Read/Write head positioned above the card path, with HICO encoding or LOCO encoding.
When loading cards, please ensure that the magnetic stripe is facing away from the printer and closest to the rear.
Approved HICO & LOCO PVC cards are available. (See Appendix C).
ONLY USE cards that comply with ISO 7810 & 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use taped­on magnetic stripes.
A.1
The read/write head requires periodic cleaning to maintain error-free encoding.
CLEAN PRINTER
Notte:
For cleaning prior to the WHEN TO CLEAN signal, press the Right Panel Button for 3 seconds to start the cleaning process. (repeat first steps 1 and 2 above)
WHEN TO CLEAN When LCD screen reports message.
HOW TO CLEAN
1.
Leave power on. Open Cover and release Print Head Bracket to remove ribbon. Close Print Head. Close Cover. Remove cards from Card Cartridge.
2.
Insert one Pre-saturated Cleaning Card (provid­ed) through slot on the side of the Card Cartridge.
3.
Press the Clear Panel Button (right ) for a few seconds. The card will feed into printer and carry out the cleaning process. Repeat the process with a new Cleaning Card if necessary.
Although the CLEAN PRINTER message is displayed until maintenance has been performed, the printer will continue to operate.
ISO STANDARD ENCODING
Track #
1^
2=
3=
*
Bit per inch
Field Separator
Track density Valid Characters
Alphanumeric
75BPI
*
*
*
(ASCII 20
Numeric
(ASCII 48
Numeric
(ASCII 48
95)
62)
62)
210BPI
210BPI
# of characters
79
40
107
Except the '?' characterIncluding Start, Stop and LRC characters. Also note that these 3 characters are automatical-
ly managed by the magnetic encoder according to the ISO Standard Norms.
NOTE: Refer to the Card Printer Programmer's Manual for complete programming information.
A.2
APPENDIX B - SMART CARD CONTACT
STATION
This section contains information on the additional operations of the P75 Printers with Smart Card Contact Stations. (See Chapter 2 for location.)
IINNTTRROODDUUCCTTIIOONN
Smart Cards can have a built-in microcomputer and a battery. Card Memory can store fingerprints, voice recognition patterns, medical records and other such data. The P75 may be equipped with an optional contact station for programming Smart Cards (ISO 7816). This printer model responds to commands that position the cards at the contact sta­tion, where the printer connects to the contacts on the Smart Cards. All other printer operations remain the same as the standard P75 model.
B.1
MEDIA LOADING ORIENTATION
Position the cards with the Smart Card Chip at the top of the card and facing away from the printer.
SMART CARD CONTACT STATION INTERFACE
When a command to the parallel printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact Station to the female DB-9 connector on the rear of the printer.
An attached external Smart Card Programmer can be used to program Smart Card chips.
DO NOT position printing over the Smart Card Chip.
DB - 9
PINS
1
2
3
4
5
SMART CARD
CONTACT POINTS
CI (Vcc)
C2 (Reset)
C3 (Clock)
C4 (RFU)
C5 (GND)
DB - 9
PINS
6
7
8
9
SMART CARD
CONTACT POINTS
C6 (Vpp)
C7 (I/O)
C8 (RFU)
(GND when chip is at
station)
Refer to the Card Printer Programmer's Manual for complete programming information.
B.2
APPENDIX C - ACCESSORIES
& SUPPLIES
Please contact your Polaroid authorised dealer to place an order for accessories and supplies
RRIIBBBBOONNSS
The following ribbons may be used in the P75 Printer:
MMoonnoocchhrroommee RReessiinn RRiibbbboonn DDeessccrriippttiioonn ((ssoolldd bbyy tthhee rroollll))
Black (1500 images) Red (1000 images) Green (1000 images) Blue (1000 images) White (1500 images) Gold (1500 images) Silver (1500 images) Scratch-off Grey (1000 images)
Color Ribbon Description (sold by the roll)
5-panel (YMCKO) - (350 images) 5-panel (YMCKO) - (200 images) 2-panel (K dye + O) - (500 images) 2-panel (K resin + O) - (600 images) 2-panel (K dye + O) - (800 images) 2-panel (K resin + O) - (800 images)
2-panel (K resin + O) - (800 cards)
Note :
M = Magenta, C = Cyan B = Black , O = Overlay
Monochrome resin ribbons are suitable for print­ing text, graphics and bar codes, but not images.
C.1
K dye + O ribbons are recommended for print­ing monochrome images.
CCAARRDDSS
The following plain white plastic cards are avail­able for use in the P75 printers:
CCaarrdd DDeessccrriippttiioonn
Cards with no magnetic stripe
Cards with low coercivity magnetic stripe
Cards with high coercivity magnetic stripe
Self-adhesive cards to fix onto proximity cards
Many other card types are also available; ask your dealer for more information.
C.2
AACCCCEESSSSOORRIIEESS
Accessories available for P75 Printers are listed below:
AAcccceessssoorriieess DDeessccrriippttiioonn
Printer cable, parallel, DB25 male to female Additional Card Cartridge P75 User's Manual Premier Cleaning Kit: cards (50) and swabs (25) Replacement Print Head Kit Adhesive Cleaning Roller Kit (5) Complete Cleaning Cartridge
C.3
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