Plantronics CA12CD User Manual

REMOTE
CHARGE

SPARE
CHARGE

BASE
POWER

TALK

TALK

VOLUME

BASE UNITREMOTE UNIT

Quick Disconnect™
for Headset

Listen
(Receiving)
Fine-Adjust
Volume Control

Remote
On-Off Button
and
Indicator

Push-to­Talk
Button

Selector for
Momentary-or­Locking PTT
Function

Battery
Pack

Battery-Charging
Contacts

Talk (Sending)
Fine-Adjust
Volume
Controls

PTT Indicator
(Green)

Remote Unit
Battery Charging
Indicator (Orange)

Spare
Battery Pack
Charging
Indicator
(Orange)

Base Unit
Power Indicator
(Green)

Charging Well for
Remote Unit

Charging Well for
Spare Battery Pack

Console
Interface Cable

AC Adapter

BOTTOM VIEW

OF BASE UNIT

1.5, 2.1,

2.3, 2.4

Talk (Sending)
Coarse-Adjust
Volume Control

Note: The factory
settings provide a
carbon-microphone
output level.

Listen (Receiving)
Coarse-Adjust
Volume Control

1

Setup

2

Battery Charging
& Management

3

Operation

Charging Well for
Remote Unit

Charging Well for
Spare Battery Pack

REMOTE
CHARGE

SPARE
CHARGE

BASE
POWER

TALK

TALK

VOLUME

Push-to-Talk Headset Amplifier

Note: When the Battery Pack is
installed or changed, the On-Off
Indicator will begin to flash as soon
as the unit is ready for use. This may
require about 45 seconds while the
Remote Unit determines and selects
the most reliable radio channel.

1.1 Operating other devices in the same frequency band as the

CA12CD will reduce user density and range. In North America,
the CA12CD operates in the UPCS frequency band (1.92 to

1.93 GHz). In other regions, the CA12CD operates in the DECT
frequency band (1.88 to 1.90 GHz). Various versions of the
CA12CD are available for use in specific countries.

1.2 User density and range can vary widely due to such variables

as building layout and whether other devices are operating in
the same frequency band as the CA12CD.

In low-density installations (e.g., 5 units placed 10 feet apart),

the range can be greater than 100 feet. In high-density
installations (e.g., 30 units placed 18 inches apart), the range
could decrease to 10 feet.

1.3 Plug the modular connector on the Console Interface Cable

into the modular jack on the back of the Base Unit. Plug the
other end into your console.

1.4 Plug the AC Adapter into the wall outlet, and plug the round

power connector into the back of the Base Unit. The Base
Power Indicator will illuminate.

1.5 Slide the Battery Pack onto the Remote Unit. When the

Battery Pack is installed or changed, the On-Off Indicator will
begin to flash slowly as soon as the unit is ready for use. This
may require about 45 seconds while the Remote Unit
determines and selects the most reliable radio channel.

1.6 Attach a headset to the Remote Unit.

1.7 Place CA12CDs at least 12 inches away from CRT-type

computer monitors.

2.1 To attach the Battery Pack to the Remote Unit, simply slide

the Battery Pack onto the Remote Unit and snap it into
place. Do not force them together.

2.2 The Base Unit is equipped with two battery-charging wells.

The larger well allows charging of the battery while it is
attached to the Remote Unit. The smaller well allows
charging of a spare Battery Pack all by itself.

2.3 Insert the Remote Unit and the spare Battery Pack into their

respective charging wells. The Charging Indicators will flash
while the Battery Packs are charging.

2.4 When a Battery Pack is charged, its Charging Indicator will

stop blinking and glow steadily.

2.5 The On-Off Indicator on the Remote Unit will begin to flash

as soon as the unit is ready for use. This may require about
45 seconds while the Remote Unit determines and selects
the most reliable radio channel.

2.6 A fully charged Battery Pack will last for up to eight hours.

2.7 To maximize the life of the Battery Pack, turn the Remote Unit

off and place it into the charging well when not in use. Prior to
being used, Battery Packs must be charged for at least one
hour or until the Charging Indicator changes from blinking to
continuously on.

2.8 A completely depleted battery requires three hours to fully

charge.

Note: Always release (disengage) the PTT Button before swapping
Battery Packs.

Warning: Touching the battery-charging contacts or placing
objects other than the Battery Packs and Remote Unit in the
charging wells may adversely affect the operation of the CA12CD.

REMOTE
CHARGE

SPARE
CHARGE

BASE
POWER

TALK

TALK

VOLUME

USER GUIDE

Model CA12CD

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

COMPONENTS OF MODEL CA12CD

Plug in Console
Interface Cable
here

Plug in
AC Adapter
here

BACK VIEW OF BASE UNIT

1.3, 1.4

Nonlockable Position

Lockable Position

3.4

Turn the selector
horizontally. The Push­to-Talk Button can be
depressed momentarily
when you wish to speak.

Note that the selector
slot is aligned vertically.
The Push-to-Talk Button
can be depressed
momentarily or locked
in the ON position by
first depressing then
sliding the button until
it locks.

How to select
the lockable
or nonlockable
switch position

3.1 To maximize user density, always turn the Remote Unit off

when not in use.

3.2 Press the On-Off Button located on top of the Remote Unit.

The green On-Off Indicator will begin to flash. If the battery
has just been installed, the Remote Unit will automatically
turn on and the On-Off Indicator will begin to flash. This
may require about 45 seconds. (Reference Section 1.5)

3.3 Depressing the Push-To-Talk (PTT) Button on the Remote

Unit will generate the “key” signal to your console or radio.
While the PTT Button is depressed, the green Talk Indicator
on the Base Unit will illuminate.

3.4 The operation of the PTT Button can be adjusted with a

screwdriver to be either lockable or non-lockable as shown.

3.5 To get the best audio performance from your CA12CD, please

use the guidelines on the separate card, Setting Model CA12CD
Audio Levels. Properly-adjusted audio levels are especially
important for avoiding sidetone echo, as well as for being able
to hear your callers and be heard clearly by them.

3.6 The Base Unit and the Remote Unit are paired with each other

at the factory in a process called subscription. If you replace
your Remote Unit, or if your Remote Unit loses its subscrip­tion (shown by a rapidly flashing On-Off Indicator), you can
perform the subscription process as follows:

• Hold both of the Talk (Sending) Fine-Adjust Volume
Controls on the top of the Base Unit down.

• The Base Power Indicator will begin blinking.

• Hold the Remote Unit’s Listen (Receiving) Fine-Adjust
Volume Control in either the up or down position.

• The Remote Unit’s On-Off Indicator will turn on steadily

(no flashing).

• The Remote Unit will subscribe to the Base Unit, after
which the Base Power Indicator will return to the steadily
on state. The Remote Unit’s On-Off Indicator will go out for
a few seconds and then begin to flash slowly. Your CA12CD
is now ready to use.

Talk (Sending)

Fine-Adjust

Volume Controls

ER

TALK

VOLUME

Listen (Receiving)

Fine-Adjust

Volume Control

CONTROLS AND INDICATORS

Model CA12CD provides numerous audible and visible indications.
Detailed descriptions are provided below.

CONTROLS

Name and Location Function

Push-to-Talk Button
on Remote Unit

Causes relay closure in
Base Unit that “keys up”
user’s radio

Locking-Momentary
Selector on Remote Unit

On-Off Button and Indicator
on Remote Unit

Enables or disables locking
operation of the PTT Switch

Toggles the RF link between
the idle-locked and enabled
states

Listen (Receiving) Fine­Adjust Volume-Control

Adjusts the Listen (Receiving)
sensitivity in 2-dB steps

rocker switch on Remote Unit

Listen (Receiving) Coarse­Adjust Volume-Control slide

Adjusts the Listen (Receiving)
sensitivity in 6-dB steps

switch on Base Unit bottom

Talk (Sending) Fine-Adjust
Volume-Control momentary

Adjusts the Talk (Sending)
sensitivity in 2-dB steps

push buttons on Base Unit top

Talk (Sending) Coarse-Adjust
Volume-Control slide switch
on Base Unit bottom

Adjusts the Talk (Sending)
output for carbon-, electret-,
or dynamic-mic applications

VISIBLE INDICATORS

Name Aspect Function

Remote
Unit: Green
On-Off
Indicator

1) Flashing slowly to
conserve battery charge.

2) Flashing Rapidly
to indicate loss of
subscription.

1) Indicates that the
RF link between
the Remote and the
Base is enabled.

2) Warns of lost
subscription when
flashing rapidly.

Base Unit:
Green Base
Power
Indicator

Base Unit:
Green Talk

1) On continuously when
the Base Unit is
connected to power
via the AC Adapter.

2) Flashing when Base Unit
is in subscription mode.

On steadily when PTT
button is depressed.

1) Shows that
the Base Unit is
powered up.

2) Indicates that
subscription is
occurring.

Shows PTT status.

Indicator

Base Unit:
Orange
Charging
Indicators

1) Flashing while
battery is charging.

2) On steadily when battery
is fully charged or during

Shows battery
status.

top-off charging.

3) Rapidly flashing to indi­cate battery fault (Remote
Charge Indicator only).

ERROR CONDITIONS

If you hear a… It means…

Triple beep Your Remote Unit is too far from the

Base Unit and you should move closer.

Single beep every
10 seconds

Low-level double
beep every 10 sec­onds

Your battery is low and should be
changed or charged.

The quality of the link between your
Remote Unit and your Base Unit is low.
(You may be going out of range.)

If you see a… It means…

Rapidly blinking
Remote On-Off
Indicator

Rapidly blinking

Your Remote Unit is not subscribed to
the Base Unit. (Slow blinking indicates
normal operation.)

Your battery should be replaced.
Remote Unit Battery
Charging Indicator

FCC REQUIREMENTS PART 15

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including
interference that may cause undesired operation.

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential instal­lation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.

However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful
interference to radio or television reception which can be deter­mined by turning the radio or television off and on, the user is
encouraged to try to correct interference by one or more of the
following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on another circuit.

4. Consult the dealer or an experienced radio/TV technician for
help.

Exposure to Radio Frequency Radiation

This device and its antenna must not be co-located or operated
in conjunction with any other antenna or transmitter. To com­ply with FCC RF exposure requirements, use only the supplied
antenna.

The radiated output power of this internal wireless radio is far
below the FCC radio frequency exposure limits. Nevertheless,
the wireless radio shall be used as described in the manual.

The internal wireless radio operates within guidelines found in
radio frequency safety standards and recommendations, which
reflect the consensus of the scientific community.

Plantronics therefore believes the internal wireless radio is safe
for use by consumers. The level of energy emitted is far less than
the electromagnetic energy emitted by wireless devices such
as mobile phones. However, the use of wireless radios may be
restricted in some situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are encouraged
to ask for authorization before turning on the wireless radio.

NOTE: Modifications not expressly approved by Plantronics, Inc.
could void the user’s authority to operate the equipment.

INDUSTRY CANADA NOTICE

US INDUSTRY CANADA NOTICE
Radio Equipment

The term “IC:” before the radio certification number signifies
only that Industry Canada technical specifications were met.

Operation is subject to the following two conditions: (1) this de­vice may not cause interference, and (2) this device must accept
any interference, including interference that may cause unde­sired operation of the device. Privacy of communications may
not be ensured when using this telephone.

This product meets the applicable Industry Canada technical
specifications of the RSS-213.

F AVIS INDUSTRIE CANADA
Équipement radio

Le terme «IC/CI» avant le numéro d’homologation radio signifi e
seulement que les spécifi cations techniques d’Industrie Canada
ont été respectées.

Le fonctionnement de l’équipement est soumis aux deux condi­tions suivantes : (1) le dispositif ne doit créer aucune interférence
nuisible, et (2) le dispositif doit accepter toute interférence reçue,
y compris celles pouvant causer le fonctionnement indésirable
du dispositif. La confi dentialité des communications n’est pas
assurée lors de l’usage du téléphone.

Ce produit répond aux spécifi cations techniques du ministère
de l’Industrie du Canada en vigueur pour le RSS-213.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.
The symbol identifies and alerts the user to the presence
of important operating and service instructions.

3. Unplug this product from the wall outlet before cleaning. Do
not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.

4. Do not locate Base Unit near water, for example, near a
bathtub or sink, in a wet basement, or near a swimming pool.

5. This product should never be placed near or over a radiator
or heat register. This product should not be placed in a built­in installation unless proper ventilation is provided.

6. This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of
the type of power supply to your home, consult your dealer or
local power company.

7. Do not locate this product in an area where the power cord is
likely to be damaged by furniture or foot traffic.

8. Do not overload outlets and extension cords as this can result
in the risk of fire or electric shock.

9. Never push objects of any kind into this product through
Base Unit slots as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this
product, but take it to qualified service personnel when ser­vice or repair work is required. Opening or removing covers
may expose you to dangerous voltages or other risks. Incor­rect reassembly can cause electric shock when the product is
subsequently used.

11. Avoid using telephone equipment during an electrical storm.
There may be a remote risk of electric shock from lightning.

12. Do not use the telephone equipment to report a gas leak in
the vicinity of the leak.

13. Unplug this product from the wall outlet and refer servicing
to qualified service personnel under the following conditions:

a) When the power supply cord or plug is damaged or frayed.
b) If the product has been exposed to liquid.
c) If the product does not operate normally by following the

operating instructions. Adjust only those controls that are
covered by the operating instructions because improper
adjustments of other controls may result in damage and
will often require extensive work by a qualified technician
to restore the product to normal operation.

d) If the product has been dropped or the Base Unit has been

damaged.

e) If the product exhibits a distinct change in performance.

14. Never install telephone wiring during a lightning storm.

15. Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.

16. Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network
interface.

17. Use caution when installing or modifying telephone lines.

18. This product is intended to be supplied by a Listed Class 2
Direct Plug-In Power Unit, rated at an output voltage of
9 VDC at 500mA.

19. This product requires AC power in order to operate. In order
to have phone service during a power outage, have another
headset available that is powered only by the communica­tions equipment.

20. Keep all product cords and cables away from operating
machinery.

www.plantronics.com
2006 Plantronics, Inc. All rights reserved
Plantronics, the logo design, and Sound Innovations
are trademarks or registered trademarks of Plantronics, Inc.

Printed in U.S.A.
73530-01 (5.07)

LIMITED WARRANTY

• This warranty covers defects in materials and workmanship of
products manufactured, sold or certified by Plantronics that
were purchased and used in the United States.

• The warranty lasts for one year from the date of purchase of
the products.

• This warranty extends to you only if you are the end user with
the original purchase receipt.

• We will, at our option, repair or replace the products that do
not conform to the specification. We may use functionally
equivalent reconditioned, refurbished, remanufactured, pre­owned or new products or parts.

• To obtain service in the U.S., contact Plantronics at
800-544-4660.

• THIS IS THE COMPLETE PLANTRONICS WARRANTY FOR
THE PRODUCTS.

• This warranty gives you specific legal rights, and you may also
have other rights that vary from state to state. Please contact
your dealer or our service center for the full details of our
limited warranty, including items not covered by this limited
warranty.

TECHNICAL ASSISTANCE

Visit our Web site at www.plantronics.com/support for technical
support including frequently asked questions, compatibility and
accessibility information. The Plantronics Technical Assistance
Center (TAC) is also ready to assist you on 800-544-4660.

BATTERY PACK PRECAUTIONS

CAUTION: To reduce the risk of fire or injury to persons,
read and follow these instructions.

• Use only the battery pack supplied with this product.

• Do not dispose of battery pack in a fire. The cells may explode.
Check with local codes for possible disposal instructions.

• Do not open or mutilate battery pack. Released electrolyte is
corrosive and may cause damage to eyes or skin and may be
toxic if swallowed.

• Exercise care in handling the battery pack in order not to
“short” the battery contacts with conducting materials such
as rings, bracelets,and keys. The battery or conductor may
overheat and cause burns.

• Charge the battery pack in accordance with instructions sup­plied with this unit.

• Observe proper orientation between battery pack and charger
contacts.

SUPPLIES & ACCESSORIES

AC Adapters

North America

(shown): 64401-01

European Union:

47249-02

United Kingdom:

64784-01

Australia: 66804-01

Remote

North
America
90224-01
(UPCS)

90224-02
(DECT)

Battery Pack

90225-01