Plantronics CA10CD User Manual

1

.1 Set up the CA10CD

Amplifier as shown.

1.2 Plug one end of the Console
Interface Cable into the CA10CD

T

elephone Jack and the other end
into the headset receptacle on
your console.

1.3 Plug the AC Adapter into the wall
outlet. The Base Power indicator light will
illuminate.

2.1 If present, remove the shipping
insulator pull-tab on the battery,
l

ocated between the Remote Unit

and the Battery Pack.

2.2 If necessary, attach the Remote
Unit to the Battery Pack. The Remote

and Battery Pack slip together easily
a

nd snap into place. Do not force

them together.

2.3 Slide the Remote Unit and Battery
Pack into the Charging Well until the
Charge Indicator illuminates.

Note: Remote Unit must remain in
the Base for 5 seconds to establish a

communications link before the system
can function.

Prior to using the CA10CD, the Battery

must be charged for 8 hours. (You may,

however, use the Remote while it is in the
Charging Well. This will increase charging
time). The Battery Charge Light will turn
off after the Battery is fully charged.

1

Set-up

2

B

attery

Preparation

3

Preparing
the Remote
unit for use

4

Operation

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REMOTE UNIT

BASE UNIT

CHARGE

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emote

Power
Indicator
Light

Battery
C

harge

Light

Remote Unit
Charging
Well

B

ase Power
Indicator
Light

Page

Button

Headset
Holder/

Antenna

Talk
Volume
Control

Remote

P

ower

B

utton

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Vol

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Talk (In-Use)

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ndicator Light

T

alk Button

Remote Power

I

ndicator Light

Remote Power

Button

A

ntenna

Listen
Volume

C

ontrols

Headset
Jack

C

hannel

Button
Headset

C

ord

Clip

AC A

dapter

C

onsole

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nterface

C

able

Headset

Q

uick Disconnect™

C

able

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0

Transmit
Level
Switch

(1/2/3)

M

anual

C

hannel

Settings

Back of Base Unit

3.1 Slide Remote into the unzipped
Pocket. Be sure the antenna goes

through the hole in the Pocket as
shown. Zip up the Pocket to neatly
contain the Remote and Battery.

3.2 Connect the Headset Adapter
Cable to the Remote Unit Headset Jack.

3.3 Press the Headset Quick Disconnect
Cable into the Headset Cord Clip.

4.1 Connect the Quick Disconnect to
the H-Top Headset of your choice.
Put on your headset.

4.2 Press the Power Button on either the

Remote or the Base. The green Remote
Power Indicators on the Remote and

Base will illuminate.

4.3 Depress and hold the Talk Button on the Remote Unit to
generate the “Key” signal to your console or radio. While the
Talk Button is depressed, the Talk Indicator Light will illuminate.
Releasing the Talk Button will remove the “Key” signal to
your console or radio and extinguish the Talk Indicator.

4.4 Adjust the volume from your headset by using the Listen
Volume Control.

The CA10CD is compatible with most systems on the market.
The user must initially set the Transmit Level Switch and the
Configuration Switch to the optimum settings. These switches
determine how the adapter interacts with a particular system.

4.5 The CA10CD Transmit Level Switch provides three levels:

“1” (high or carbon), “2” (medium or electret), and “3” (low
or dynamic). The standard setting is“1”.

Adjusting the transmit output level by moving the
Transmit Level Switch to position 1, results in more
output.

Moving the Transmit Level Switch to position 2 or 3
reduces your output. You can further fine tune the
transmit level with the Talk
Volume Control buttons.

4.6 If you have misplaced the
Remote, press the Page Button

for 3 seconds and the Remote
will emit two long loud beeps.

Quick Start User GuideQuick Start User Guide

COMPONENTS OF THE CA10CCA10CDD

LI

FTER

HANDSET

TEL

CLASS

2

D

C9

V

1.3

1.2

2.3

2.1

123

4.5

4.3

4.2

4.4

4.1

C

ordless Push-to-Talk Headset Amplifier

R

emote Pocket

w/Belt Clip

3.1

3.3

3.2

O

ff

O

n

Ri

nger

O

ff

O

n

Ri

nger

2.2

battery

Thank you for selecting the CA10CD Push-to-Talk Headset
Amplifier from Plantronics. This User Guide will help you install

y

our CA10CD Amplifier and learn its basic operation. The

o

peration of your chosen H top headset is described in a

separate guide.

WELCOMEWELCOME

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– +

battery
charge
light

CHARGE

REMOTE

POWER

REMOTE

POWER

BASE

POWER

4.6

P

a

g

e

Top of Base Unit

CHARGE

REMOTE

POWER

BASE

POWER

Vol

um

e

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© 2002–2004 Plantronics Inc. All rights reserved.
Quick Disconnect, Plantronics, the logo design, Plantronics
and the logo design combined are trademarks or registered
trademarks of Plantronics Inc.

Space Certified Technology is a r egistered trademark of the
Space Awareness Alliance, an initiatve of the aerospace
industry and NASA.

Patents 5,835,852 and 5,259,780
Printed in USA. 62469-01 (12•04)

345 Encinal Street
Santa Cruz, California 95060

[phone]

www.plantronics.com

Visual Indicators

R

EMOTE

Push-to-Talk LED-Green Illuminated

o

nly when TALK button is depressed.
Indicates a transmit “Key” signal to
the radio.

Power LED-Green Illuminated while
p

ower to the Remote is ON.

BASE

Base Power LED-Red Illuminated

whenever power is applied to the Base
v

ia the AC Power Adapter.

Remote Power LED-Green

Illuminated while power to the
Remote is on.

Charge LED-Amber Flashes for

2 seconds while verifying contact when Remote is placed in the Charging Well.

The Charge LED remains steady while charging and extinguishes when the
battery is fully charged.

Audio Prompts
Low Battery Two beeps generated at 30-second intervals whenever power is

low. Heard only through the headset when Remote Power is on.
Out-of-Range Three beeps generated whenever the Remote is taken out of
range of the Base. Heard only through the headset when the Remote is on.
Linked One beep is heard through the headset when power to the Remote is
applied and the RF link is established.

I cannot hear

■

Make sure your Remote Battery Pack is securely seated in the Charging

Well and/or fully charged. The Battery Pack must charge for 8 hours prior
t

o first use.

■

Check that all cords are correctly connected and firmly in place as per the

connection diagram.

■

Adjust the Listen Volume Control.

■

Make sure the Remote Unit is within range of the Base Unit.

■

Separate and then reconnect the Battery Pack and Remote Unit.

■

Return the Remote to the Base Unit charger for 5 seconds to reestablish

a communication link.

■

Disconnect and reconnect the AC power cord to the Base Unit.

Caller cannot hear my voice

■

Make sure Transmit Level is configured.

■

Adjust the Ta lk Volume Control.

■

Make sure that the microphone boom on your headset is adjusted

properly, as specified in the Headset User’s Guide.

I hear a buzz or hum

■

Try locating your Base Unit in different positions and make sure no

objects obstruct the Remote or Base Unit.

■

L

ocate the Remote and Base Units away from electronic equipment or

other radio frequency devices.

I

hear a squeal in the headset

■

Be sure the headset plug is pushed all the way into the headset jack on

the Remote.

■

Secure the Headset Cord under the cord clip on the Remote.

■

Reduce the Ta lk Volume (control located on the side of the Base)

■

If squeal occurs with the talk volume at minimum, move the Transmit

Level Switch (located on the back of the base) from position 1 to position

2

, or from position 2 to position 3, and readjust the Ta lk Volume Control.

Refer to Step 4 on the other side of this guide.

■

Be sure the headset microphone is pointing towards your mouth.

■

Reduce the listen volume by pressing the (-) button on the Remote.

■

If you have multiple CA10CD Base units, move them as far as possible

from each other.

I

can hear other cordless device users

■

P

ress the Channel Button until you get a clear signal.

■

E

nsure Manual Channel Settings are “0/0”.

■

If others are using a CA10CD Amplifier in your immediate vicinity, call the
Technical Assistance Center at Plantronics (800-544-4660) for instructions
o

n adjusting the channel control settings.

I

need more talk time

■

A

back-up battery pack may be held in the Charging Well while the
Remote Unit is in use. This provides an immediate source of additional
talk time. Extra packs are listed in the Supplies and Accessories section
below.

mode. When the wheels are set to 00, the system looks for an unused channel
when the Remote is turned on. The user can change channels by pressing the
Channel button during the connection. Pressing the Channel button on the
Remote will cause the system to step through the channels in increments of
t

hree to the next unused channel. This permits the user to avoid interference.

S

etting the Channel Selection Wheels to 01-40 chooses fixed channel selection
mode. The left wheel is the 10’s digit, and the right wheel is the units digit,
looking at the Base from the back. Selecting channel 01 sets the Base to
transmit on 902.8MHz and the Remote to transmit on 925.3 MHz. Selecting
the next higher channel results in a transmission increment of .05 MHz.
T

herefore, selecting channel 02 sets the Base to transmit on 902.85 MHz and
the Remote to transmit on 925.35 MHz. Selecting channel 40 sets the Base to
t

ransmit on 904.75 MHz and the Remote to transmit on 927.25 MHz. The
Channel button on the Remote is disabled when the system is in fixed channel
selection mode. Fixed channel selection mode is provided to permit planned
dedicated channels for individual users in an environment with many users.
This mode avoids interference and accidental eavesdropping.

To select a particular channel, first turn off power to the Remote unit. With the

R

emote removed from the base, change the Channel Selection Wheels on the
back of the Base to the desired channel. Then set the Remote in the Base to
train the Remote. When power is reapplied to the Remote, the newly selected
channel will be used.

Changing the Channel Selection Wheels while the Remote is energized will
not result in the system changing channels until the next time the Remote is
p

laced in the base with the power off.

TROUBLESHOOTING

AUDIO & VISUAL INDICATORS

SUPPLIES & ACCESSORIES

FCC RE

Q

UIREMENTS

LIMITED WARRANTY

I

MPORTANT

SAFETY INSTRUCTIONS

T

he CA10CD operates in a frequency band shared with other radio products.
Sometimes interference occurs. Interference may result in buzzing or pops in
the audio, or may result in shortened range. The CA10CD permits manual
channel pre-assignment to avoid interference from other users. The CA10CD
(in automatic mode) has some capability to detect and avoid interference on a
s

ingle channel when the Remote is first turned on. The CA10CD will change

c

hannels to find a clear channel when the Remote is turned on if in automatic
channel selection mode. This does not protect the user once the Remote is on.
This protection is also only effective if the interference source stays on one
channel. The system cannot protect itself against frequency-hopping systems.

A total of 40 channels can be manually selected on the CA10CD. 39 Channels
are usable. Do not select channel 15, which is always used by the system for a
m

oment when the Remote is dropped into the base. Using channel 15 will
result in momentary interference to the unit which has channel 15 selected
from all other units each time the other remotes are cradled.

In high-density applications it is important not to have other 902-928 MHz
cordless products in use in the area. Interference may come from systems well
outside the coverage area, as the range for interference is greater than the
coverage range.

Predicting the effective range and region of susceptibility to interference for
i

ndividual environments and building layouts is of sufficient complexity as to

b

e beyond the scope of this discussion. The preceding information is provided
as a reference for system planning, and the performance of individual
installations may vary.

FCC Requirements

—

Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference

t

hat may cause undesired operation.

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
t

o radio or television reception the user is encouraged to try to correct

interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on another circuit.

4. Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user’s authority
to operate the equipment.

Information on Accessories

Call Plantronics at [phone] x5538 or visit our website
at www.plantronics.com.

For accessibility information call the Technical Assistance
Center (TAC) at [phone] x5538.

The CA10CD has the ability to operate in either
automatic channel selection or in fixed channel selection
mode. The Channel Selection Wheels on the back of the

Base determine mode and operating channel. Setting the
Channel Selection Wheels to 00 chooses automatic channel selection

CHANNEL SELECTION

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What does this warranty cover?

This warranty covers any defects in workmanship or materials in this
product purchased in the U.S. or Canada. For warranty information in
other countries, contact your local distributor.

How long does the coverage last?

This warranty runs for one year from the date of purchase.

What does this warranty NOT cover?

Damage caused by accident, abuse, misuse, or an act of God
(such as a flood) are not covered. Implied warranties, including

those of merchantability, fitness for a particular purpose and
non infringement shall (a) have no duration greater than one
year from the date of purchase, (b) terminate automatically at
the end of that period, and (c) to the extent permitted by law,
be excluded. Consequential and incidental damages, including

without limitation, loss of property and those arising from
breach of any express or implied warranty, are not the
responsibility of Plantronics, and to the extent permitted
by law, are excluded. Some states do not allow exclusion

or limitation of incidental or consequential damages, so the
above exclusion may not apply to you.

How do you get service?

To obtain service in the U.S. contact Plantronics at [phone] and in
Canada call [phone].

How does state law apply?

This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state.

When using this product, basic safety precautions should always be
followed to reduce the risk of fire, electric shock, and injury to persons,
including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product. The
s

ymbol identifies and alerts the user to the presence of important

operating and service instructions.

3. Unplug this product from the wall outlet before cleaning. Do not use
l

iquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4

. Do not locate base unit near water, for example, near a bathtub, wash

bowl, kitchen sink, or laundry tub, in a wet basement or near a
s

wimming pool.

5

. This product should never be placed near or over a radiator or heat

register. This product should not be placed in a built-in installation
unless proper ventilation is provided.

6

. This product should be operated only from the type of power source

indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.

7

. Do not allow anything to rest on the power cord. Do not locate this

product where the cord will be abused by persons walking on it.

8. Do not overload outlets and extension cords as this can result in the
risk of fire or electric shock.

9

. This product should be supplied by a Listed Class 2 Direct Plug-In Power

Unit rated 9VDC 800mA. Plantronics Part No. 45669-01, rated at an
input voltage of 120 VAC, 60Hz and an output voltage of 9 VDC at
800mA.

10. Never push objects of any kind into this product through base unit slots
as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any

k

ind on the product.

11. To reduce the risk of electric shock, do not disassemble this product,
but take it to qualified service personnel when service or repair work

i

s required. Opening or removing covers may expose you to dangerous

v

oltages or other risks. Incorrect reassembly can cause electric shock

when the product is subsequently used.

1

2. A void using this product during an electrical storm. There

may be a remote risk of electric shock from lightning.

13. Do not use this product to report a gas leak in the vicinity of the leak.

14. Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a

) When the power supply cord or plug is damaged or frayed.

b) If liquid has been spilled into the product.

c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the
operating instructions because improper adjustments of other controls
m

ay result in damage and will often require extensive work by a

qualified technician to restore the product to normal operation.

e) If the product has been dropped or the base unit has been

damaged.

f) If the product exhibits a distinct change in performance.

15. Keep all product cords and cables away from operating machinery.

CAUTION: To reduce the risk of fire or injury to persons, read and
follow these instructions.

1. Use only the battery pack supplied with this product.

2

. Do not dispose of battery pack in a fire. The cells may explode. Check

with local codes for possible disposal instructions.

3

. Do not open or mutilate battery pack. Released electrolyte is corrosive

and may cause damage to eyes or skin and may be toxic if swallowed.

4. Exercise care in handling the battery pack in order not to “short” the

b

attery contacts with conducting materials such as rings, bracelets, and

keys. The battery or conductor may overheat and cause burns.

5. Charge the battery pack in accordance with instructions supplied with

t

his unit.

6. Observe proper orientation between battery pack and charger contacts.

–

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Talk (In-Use)
I

ndicator Light

Remote Power
I

ndicator Light

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Remote Power
Indicator Light

Battery Charge Light

Base Power

Indicator Light

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Battery Pack

46365-01

Leather
Case for
Remote
Unit with
Belt Clip

60077-01

Protect your

Remote Unit and
secure battery pack to Remote Unit

Neck Strap
(Lanyard)

42157-01

Allows Remote
to be worn
around your neck

AC Adapter

45669-01

CA10CD
Remote

SSP2299-01

Battery
Charger

SSP2245-01

Headset
Adapter
Cable

43446-02

2.5mm to Quick Disconnect

Console
Adapter
Cable

68331-01

6 wire, modular to PJ7 connector

Other connectors are available on
request as Special Order Items