Plantronics C720, C710 User Manual

Blackwire® C710™/C720™

Corded USB headset with Bluetooth

User guide

ContentsContentsContents

Welcome 3

What’s in the package 4

Headset features 5

Accessories/Spares 6

Using your headset 7

Inline controls 7 Wearing the headset 8

Connect, charge, and make a mobile phone call 9

Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9

Make a PC call 12

Advanced features 14

Plantronics Spokes software 18

Useful tips 21

Troubleshooting 22

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains

instructions for setting up and using your Blackwire C710/C720 Bluetooth headset.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Blackwire C710/C720 next generation technology.

Featured highlights and Smart Sensor™ technology:

• Auto answers calls by simply putting on your headset.

• Auto transfers calls between mobile phone and headset.

• Softphone presence can be automatically updated.

• Integrated A2DP (Advanced Audio Distribution Proﬁle for Bluetooth) lets you listen to media audio.

• Voice prompts announce power on/off, battery level, connection status, and more.

System Requirements

Computer

• Supported Operating Systems: Windows XP®SP3 or later, Windows Vista® SP1 or later, Windows® 7 SP1 or later recommended MAC OS X 10.6.8 or later

• Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard Disk: 280 MB (Minimum); 500 MB (Recommended)

Browser

• Internet Explorer® V6 or better must be on the user’s system (Required)

Registering your product online

Visit plantronics.com/productregistration to register your product online so we can provide you with the best possible service and technical support.

Technical assistance

Visit our web site at plantronics.com/support for technical support including frequently asked

questions, compatibility and accessibility information.

What’s in the package

1 Blackwire C710 Headset with inline controller (monaural) or

2 Blackwire C720 Headset with inline controller (stereo) 3 Blackwire C710/C720 USB cable 4 Carrying case

Headset features

9 8

1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button

6 Volume up/volume down bar 7 Inline controller 8 Mute/unmute button

9 PC talk button 10 USB cable/connector

Accessories/Spares

(Sold separately)

Carrying case

Foam ear cushions

Blackwire C710/C720 USB cable

NOTE For more information on accessories and spares, please visit us at

plantronics.com/accessories.

Leatherette ear cushions

Using your headset

Inline controls

Mobile talk button

PC talk button

Volume

Mute

CAUTION For your safety, do not use headset at high volumes for extended periods

of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics.com/healthandsafety.

Can be used to answer or end a call directly from the headset with a single press. LED will rapid ﬂash blue when a call is coming in and slow ﬂash blue when on a call. Can be used to manually turn on or off the Bluetooth radio with very long press; Bluetooth status will stay in last known state.

Can be used to answer or end a call directly from the headset with a single press. LED will rapid ﬂash green when a call is coming in and slow ﬂash green when on a call. Can also be used to put a caller on hold with medium press.

Volume up and down are available by pushing the bar up and down.

A single press of the mute button will mute the microphone. A red LED will be on when you are muted. Pressing this button again will take the microphone off mute.

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