Plantronics C520-M, C510- M User Manual

Blackwire™ C510-

M/C520-M

USB Corded Headset

User Guide

Welcome 3

System Requirements 3 Need More Help? 3

What's in the package 4

Basics 5

Wearing Your Headset 6

Fit Headset 6

Daily Use 7

Connect PC and Call 7 Incoming/Outgoing Calls 7 Adjust Your Headset Volume 8 Mute a Call 8

Optional Plantronics Spokes software 9

Plantronics Control Panel 9 Applications tab 9 Preferences tab 10 About tab 10

Plantronics Update Manager 11

Troubleshooting 12

Headset 12 Microsoft Lync/Office Communicator usage 13 Smart Sensors 13

Welcome

System Requirements

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Blackwire C510-M/C520-M headset.

Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product.

Computer

• Supported Operating Systems: Windows® 7, Windows® 8, Windows XP®, Windows Vista

• Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)

• Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows VistaService Pack 1 (SP1) or later (Recommended)

Need More Help?

Display

• At least 800 x 600, 256 colors

• 1024 x 768 high color, 32-bit (Recommended)

Browser

• Internet Explorer® V6 or better must be on the user’s system (Required)

Visit our website at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information.

What's in the package

Blackwire C510M Headset with inline

controller (monaural)

Carrying case

Blackwire C520M Headset with inline

controller (stereo)

Basics

Headset inline control icons Function

Answer/End button

Answers or ends a call

Volume up button

Volume down button

Mute/Unmute button

Mutes/unmutes the headset microphone

Incoming call

Flashes green

On a call

Solid green

Increases the listening volume

Decreases the listening volume

Solid red when muted

Smart Sensor™technology

Sensors detect whether or not you are wearing the headset. Sensors are located in the speaker capsule on the microphone boom side.

Smart Sensor Feature Function

Auto Answer Calll

When you are not wearing your headset and have an incoming call on your PC, put on the headset and the call will be answered automatically. You do not have to press the Answer/End button.