Plantronics C310 User Manual

Blackwire™ C310/C320

USB Corded Headset

User Guide

Contents

Welcome 3

System Requirements 3
Need More Help? 3

What's in the Box 4

Headset Basics 5

Wearing Your Headset 6

Adjust the Headband 6
Position the Boom 6
Adjust the Boom 6

Installing the Software 7

Download and Install Software 7
Software Location on Your Computer 7
Plantronics Update Manager 7
Softphone Compatibility 7
Media Player Preferences 7

Daily Use 8

Headset Power 8
Incoming/Outgoing Calls 8
Adjust Your Headset Volume 8
Mute a Call 9

Troubleshooting 10

Headset 10

12

2

Welcome

System Requirements

Congratulations on purchasing your new Plantronics product. This guide contains instructions
for setting up and using your Blackwire C310/C320 headset.

Please refer to the safety instructions in the quick start guide for important product safety
information prior to installation or use of the product.

Computer

• Supported Operating Systems: Windows® 7, Windows XP®, Windows Vista

• Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor
or equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)

• Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista­Service Pack 1 (SP1) or later (Recommended)

®

Need More Help?

Display

• At least 800 x 600, 256 colors

• 1024 x 768 high color, 32-bit (Recommended)

Browser

• Internet Explorer® V6 or better must be on the user’s system (Required)

Visit our website at plantronics.com/support for technical support including frequently asked
questions, compatibility and accessibility information.

3

What's in the Box

Blackwire C310 Blackwire C320

4