Planet IPX-1000 User Manual

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Internet Telephony /PBX System

IPX-1000

User’s manual

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The products and programs described in this User’s Manual are licensed products of PLANET Technology, This

User’s Manual contains proprietary information protected by copyright, and this User ’s Manual and all

accompanying hardware, software, and documentation are copyrighted.

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Disclaimer

PLANET Technology does not warrant that the hardware will work properly in all environments and applications,

and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,

merchantability, or fitness for a particular purpose.

PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any

inaccuracies or omissions that may have occurred.

Information in this User’s Manual is subject to change without notice and does not represent a commitment on the

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Manual. PLANET makes no commitment to update or keep current the information in this User ’s Manual, and

reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s

Manual, at any time without notice.

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comments and suggestions.

CE mark Warning

The is a class B device, In a domestic environment, this product may cause radio interference, in which case the

user may be required to take adequate measures.

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Revision

User’s Manual for Internet Telephony PBX System

Model: IPX-1000

Rev: 1.0 (July 2004)

Part No. EM-IPX1000V1

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TABLE OF CONTENTS

Chapter 1 Introduction.........................................................................1

Overview.............................................................................................................1

Package Content................................................................................................2

Physical Details..................................................................................................2

LED Display & Button...................................................................................2

Physical Interfaces........................................................................................3

Chapter 2 Preparations & Installation.................................................4

Physical Installation Requirement....................................................................4

Administration Interface....................................................................................6

LAN/WAN Interface quick configurations......................................................6

Web configuration access:............................................................................6

Preparation before beginning web administration on IPX-1000....................8

Checking TCP/IP settings on Windows 95/98...............................................8

Checking TCP/IP settings on Windows NT.................................................10

Checking TCP/IP Settings - Windows 2000:...............................................13

Checking TCP/IP Settings - Windows XP...................................................15

LAN IP address configuration via web configuration interface....................17

WAN IP address configuration via web configuration interface...................17

Internet Access Setup.................................................................................18

Chapter 3 Network Service Configurations......................................20

Configuring and monitoring your IPX-1000 from web browser...................20

Overview on the web interface of IPX-1000................................................20

Manipulation of IPX-1000 via web browser.................................................20

LAN/WAN Configuration.............................................................................21

DHCP Server Configuration........................................................................26

Internet Sharing..........................................................................................27

Advanced Internet Configuration................................................................28

Firewall Configuration.................................................................................34

QoS Configuration......................................................................................35

DDNS.........................................................................................................38

VPN Configuration......................................................................................39

Chapter 4 Telephone Service Configurations...................................42

IPX-1000 Telephony Functions.......................................................................42

System........................................................................................................42

PBX Configuration......................................................................................43

Co/Extension line Configuration.................................................................47

Toll Table.....................................................................................................51

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H.323 Configuration....................................................................................51

Calling party configuration .................................................................................53

VoIP & PSTN..............................................................................................55

VoIP user....................................................................................................56

Appendix A: IPX-1000 Telephone Commands..................................58

Appendix B: Specifications...............................................................67

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Chapter 1

Introduction

Overview

IPX-1000 is a full function PBX system with extra built-in features like auto-attendant; voicemail, VoIP

(Internet Phone), and various network services. It provides a solid, uniform platform for both voice

communications as well as network communications. Built on state-of-the-art embedded technology,

IPX-1000 offers a seamlessly integrated solution for the telecommunication needs of modern times. Its

versatile and expandable design makes IPX-1000 an ideal choice for companies of small to medium

sizes.

PBX Functions

• IPX-1000 provides 6 analog ports to interface with 2 CO lines and 4 extension lines. Since all ports

are analog, no extra hardware is needed to connect analog devices.

• IPX-1000 allows the use of regular telephones instead of expensive digital telephones, resulting in

even more cost savings.

• IPX-1000 does not utilize the network for conventional telephony functions; therefore it adds no load

to the network and is not subject to network conditions/failures.

VoIP Functions

IPX-1000 provides two “H.323” VoIP resources as standard, VoIP functions are transparently

integrated with conventional telephony functions in the IPX-1000 design, and a uniform user interface is

provided for both conventional and VoIP functions.

Advanced Internet Functions

IPX-1000 provides advanced Internet service:

· DHCP server. Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and

other devices upon request.

· PPPoE. The Internet (WAN port) connection supports PPPoE (PPP over Ethernet), as well as

Direct Connection type services.

· Virtual DMZ. The DMZ (DeMilitarized Zone) feature will allow un-restricted bi-directional traffic

passed through IPX, this will bring great convenience while configuring Internet applications

· Support VPN. Provides an easy-to-follow configuration interface to quickly setup the common VPN

deployment scenarios between each of the machines to minimize support requirements.

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Package Content

The contents of your product should contain the following items:

IPX-1000 unit

Power adapter

Quick Installation Guide

User’s Manual CD

RJ-45 cable x 1

RJ-11 cable x 1

Physical Details

Front Panel of IPX-1000

LED Display & Button

Rear Panel of IPX-1000

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to a 10/100 Mbps Ethernet network / xDSL

Indicator Color Activity Indication

PWR

Green On Power is supplied to the gateway.

Ÿ 80V

Ÿ 24V

LAN

Ÿ 10/ACT

Ÿ 100/ACT

WAN

Ÿ 10/ACT

Ÿ 100/ACT

LINE

Voice Channels

1-2

PHONE

Voice Channels

1-4

Green On Line status diagnostic

Green

Orange

Green

Orange

Green Off

Blinking

Data is presented on LAN.

The gateway is connected to LAN.

Data is presented on WAN.

The gateway is connected to WAN.

The line is idle.

The line is being used.

The line is ringing.

The line is idle.

The line is being used.

The line is ringing.

Physical Interfaces

IPX-1000 is equipped with a WAN interface with 10/100 Mbps auto-negotiation capability, 4 LAN

Ethernet ports with 10/100 Mbps auto-negotiation, auto-MDI/MDI-X capability. In addition to the

LAN/WAN Ethernet interface ports, there is a 9-pin RS-232 interface port, four RJ-11 telephony

interface ports on the rear panel. Their functions are described below:

Port Label Function

RJ-45 LAN

RJ-45 WAN

9-pin RS-232 Console

RJ-11 (Line1~2) PSTN/CO line

RJ-11 (TEL1~4) Telephony

Connecting IPX to a 10/100 Mbps Ethernet network

Connecting IPX

/Cable modem for Internet access

Factory use.

Connected directly to the PSTN analog line/CO line.

Connected Telephone to PBX for voice communication

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Chapter 2

Preparations & Installation

Physical Installation Requirement

· Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.

· TCP/IP protocol must be installed on all PCs.

For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem

(for WAN port usage)

1. Choose an Installation Site

Select a suitable place on the network to install IPX-1000.

Ensure IPX-1000 and the DSL/Cable modem are powered OFF.

2.Connecting to LAN

Using UTP cables, connect all your LAN devices (PC, NB, HUB, switch…) to the LAN ports on the

IPX-1000. The corresponding “LAN” light(s) on the front panel will turn on. Wait a minute or two

for all LAN devices to establish links with the IPX-1000. The network related installation is now

complete and you should be able to access the Internet.

3. Connect WAN Cable

Connect the DSL or Cable modem to the WAN port on IPX-1000. Use the cable supplied with

your DSL/Cable modem. If no cable was supplied, use a standard cable.

Using a UTP cable, connect the LAN port on the ADSL/cable modem to the WAN port on the

IPX-1000. Turn on the ADSL/cable modem and make sure its READY light is on steadily. If the

READY light keeps blinking, contact your Internet service provider (ISP) and fix the problem

before going to the next step.

If the connection is made properly, the “WAN” light on the front panel will turn on.

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4.Connecting power

Connection of incorrect telephony devices to the telephony

. For example,

t 1 to

• Plug the power supply into the IPX-1000.

• Plug the power cord into a power outlet. Three lights (“Power”, “24V”, and “80V”) on the front

panel will turn on, indicating that the system is up and running.

5. Check the LEDs

• The PWR LED should be ON.

• For each LAN (PC) connection, the LAN LNK/ACT LED should be ON (provided the PC is also

ON.)

• The WAN LED should be ON.

6. Connecting to the telephony devices

· Connecting to PSTN/CO line

Connect CO line(s) to IPX-1000’s line 1 and/or line 2. The “Line 1” and/or “Line 2” light(s)

on the front panel will turn on.

· Connecting to Telephone

Connect telephone(s) to Tel 1 ~ Tel 4 (Extension 1 ~ Extension 4)

Note

ports can cause permanent damage to the IPX

the PSTN line should NOT be connected to the Tel por

4 on IPX-1000.

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Administration Interface

In general cases, the LAN IP address is the default gateway

of LAN side workstations for Internet access, and the WAN

is the IP address for remote calling party

PLANET IPX-1000 provides GUI (Web based, Graphical User Interface) for machine management and

administration.

LAN/WAN Interface quick configurations

PLANET IPX-1000 comes with two defaults IP address, default LAN side IP address is “192.168.0.1”,

and default WAN side IP address is “172.16.0.1”. You may use any PC to connect to the LAN port of

IPX-1000 to start machine administration.

Hint

IP of IPX-1000 to connect with.

Web configuration access:

To start IPX-1000 web configuration, you must have one of these web browsers installed on computer

for web management

· Netscape Communicator 4.03 or higher

· Microsoft Internet Explorer 4.01 or higher with Java support

Default LAN interface IP address of IPX-1000 is 192.168.0.1. You may now open your web browser,

and insert http://192.168.0.1 in the address bar of your web browser to logon IPX-1000 web

configuration page.

IPX-1000 will prompt for sign in User Name / Password, please enter: admin / 123 to continue machine

Web Management.

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Default WAN interface IP address of IPX-1000 is 172.16.0.1. You may now open your web browser, and

TCP/IP, please refer to related chapter on user’s manual

CD or consult your network administrator for proper network

insert http://172.16.0.1 in the address bar of your web browser to logon IPX-1000 web configuration

page.

IPX-1000 will prompt for sign in User Name and Password, please enter: admin / 123 to continue

machine Web Management.

Note

Please locate your PC in the same network segment (192.168.0.x) of IPX-1000. If you’re not familiar with

configurations.

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Preparation before beginning web administration on IPX-1000

In this section, we’ll introduce steps of how to setup a PC to communicate with IPX-1000 and Internet

access related parameters through TCP/IP protocol configuration.

Before starting web browser to connect to IPX-1000, please check TCP/IP configurations on PC: the

PC must be configured either as a DHCP client and or fixed IP allocation on the intranet or Internet.

After ensuring TCP/IP configuration on the managing workstation, you may connect to web

administration page of IPX-1000 either from intranet, or Internet

Following are guidelines of setting up TCP/IP configurations on different OS platform

Checking TCP/IP settings on Windows 95/98

If there is no TCP/IP installed on your Windows 95 or Windows 98, you must add the protocol and

change the settings on your PC.

Step 1 Open the Control Panel, and double-clicking the Network icon. The Network window appears

Step 2 If TCP/IP protocol shown in the network window, please continue to the next step. If it is not

shown, please add TCP/IP protocol support as follows:

a. Clicking Add.

b. Double-clicking Protocol in the Select Network Component Type window, then the

Select Network Protocol window appears.

c. Choose Microsoft for the manufacturer.

d. Choose TCP/IP for the network protocol.

e. Clicking OK, and the Network window appears.

Step 3.1 Change the TCP/IP settings to use DHCP as follows (DHCP environment):

a. Double-clicking the first TCP/IP cable icon. The TCP/IP Properties window appears.

b. Verify that the IP Address tab has Obtain an IP address automatically selected and

that the IP Address and Subnet Mask fields are grayed out.

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Step 3.2 Change the TCP/IP settings to use DHCP as follows (Fixed IP allocation):

If there is no DHCP server in your network, please consult your network administrator the TCP/IP parameters of your PC, and insert the obtained data in IP address tab. To access different IP segment (for example, from LAN to Internet), you will need to assign the gateway and DNS (for Internet access) in your PC.

Step 4 Add the DNS server given to you by your ISP or network administrator:

a. Clicking the DNS Configuration tab.

b. Clicking Enable DNS.

c. Enter your host name in the Host field.

d. Enter your domain name in the Domain field.

e. Enter the IP address of the DNS server in the DNS Server Search Order field.

f. Clicking Add. The IP address displays in the window below the field.

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Step 5 Clicking OK, and reboot machine to make the modifications effective in your PC.

Checking TCP/IP settings on Windows NT

Obtain an IP address from a DHCP Server

Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as shown

below.

Windows NT4.0 - TCP/IP

a) Clicking the Properties button to see a screen like the one below.

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Windows NT4.0 - IP Address

b) Select the network card for your LAN.

c) Select the appropriate radio button - Obtain an IP address from a DHCP Server or

Specify an IP Address, as explained.

Specify an IP Address

If your PC is already configured with an IP address, check with your network administrator before

making the following changes.

a) The Default Gateway must be set to match your network environment. To set this:

· Clicking the Advanced button on the screen above.

· On the following screen, clicking the Add button in the Gateways panel, and enter gateway IP

address, as shown below.

· If necessary, use the Up button to make the inserted on the first entry in the Gateways list.

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Windows NT4.0 - Add Gateway

b) The DNS should be set to the address provided by your ISP, as follows:

· Clicking the DNS tab.

· On the DNS screen, shown below, clicking the Add button (under DNS Service Search Order), and

enter the DNS provided by your ISP.

Windows NT4.0 – DNS

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Checking TCP/IP Settings - Windows 2000:

Select Control Panel - Network and Dial-up Connection.

a) Right - clicking the Local Area Connection icon and select Properties. You should see a screen

like the following:

Network Configuration (Win 2000)

b) Select the TCP/IP protocol for your network card.

c) Clicking on the Properties button. You should then see a screen like the following.

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TCP/IP Properties (Win 2000)

Ensure your TCP/IP settings are correct with one of the following description.

Using DHCP

To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows

setting. If your networking environment is a DHCP environment, Using this option is recommended.

Restart your PC to ensure it obtains an IP Address from DHCP server.

Using a fixed IP Address ("Use the following IP Address")

If your PC is already configured, check with your network administrator before making the following

changes.

· Enter gateway IP address obtained from network administrator in the Default gateway field and

clicking OK. If the DNS Server fields are empty, select Use the following DNS server addresses, and

enter the DNS address obtained from network administrator or addresses provided by your ISP,

then clicking OK.

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Checking TCP/IP Settings - Windows XP

Select Control Panel - Network Connection.

a) Right - clicking the Local Area Connection icon and select Properties. You should see a

screen like the following:

Network Configuration (Windows XP)

b) Select the TCP/IP protocol for your network card.

c) Clicking on the Properties button. You should then see a screen like the following.

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TCP/IP Properties (Windows XP)

Ensure your TCP/IP settings are correct with one of the following description.

Using DHCP

To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows

setting. If your networking environment is a DHCP environment, Using this option is recommended.

Restart your PC to ensure it obtains an IP Address from DHCP server.

Using a fixed IP Address ("Use the following IP Address")

If your PC is already configured, check with your network administrator before making the following

changes.

Enter gateway IP address obtained from network administrator in the Default gateway field and clicking OK. If the DNS Server fields are empty, select Use the following DNS server addresses, and enters the DNS address obtained from network administrator or addresses provided by your ISP, then clicking OK.

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LAN IP address configuration via web configuration interface

Execute your web browser, and insert the IP address (default: 192.168.0.1) of IPX in the adddress bar.

After logging on machine with username/password (default: admin / 123), browse to “LAN/WAN

Configuration” --> “LAN configuration” menu:

The LAN information Parameter Description of IPX-1000

IP LAN IP address of IPX-1000

Default: 192.168.0.1

Subnet mask LAN mask of IPX-1000

Default: 255.255.255.0

WAN IP address configuration via web configuration interface

Execute your web browser, and insert the IP address (default: 172.16.0.1) of IPX in the adddress bar.

After logging on machine with username/password (default: admin / 123), browse to “LAN/WAN

Configuration” --> “WAN configuration” menu, you will see the configuration screen below:

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Internet Access Setup

command from command prompt to get response from an Internet

Hint

· When WAN interface of IPX-1000 is properly configured, with default Windows TCP/IP settings, no

changes need to be made on LAN side PC for Internet access.

· If using a specified (fixed) IP address on your PC, refer to the user manual for details of the

required changes:

· The Gateway must be set to the IP address of IPX-1000

· The DNS should be set to the address provided by your ISP.

For Windows 9x/ME/2000

Ÿ Select Start Menu - Settings - Control Panel - Internet Options.

Ÿ Select the Connection tab, and clicking the Setup button.

Ÿ Select "I want to set up my Internet connection manually, or I want to connect through a local

area network (LAN)" and clicking Next.

Ÿ Select "I connect through a local area network (LAN)" and clicking Next.

Ÿ Ensure all of the boxes on the following Local area network Internet Configuration screen

are unchecked.

Ÿ Check the "No" option when prompted "Do you want to set up an Internet mail account

now?”

Ÿ Clicking Finish to close the Internet Connection Wizard.

Setup is now completed.

For Windows XP

Ÿ Select Start Menu - Control Panel - Network and Internet Connections.

Ÿ Select Set up or change your Internet Connection.

Ÿ Select the Connection tab, and clicking the Setup button.

Ÿ Cancel the pop-up "Location Information" screen.

Ÿ Clicking Next on the "New Connection Wizard" screen.

Ÿ Select "Connect to the Internet" and clicking Next.

Ÿ Select "Set up my connection manually" and clicking Next.

Ÿ Check "Connect using a broadband connection that is always on" and clicking Next.

Clicking Finish to close the New Connection Wizard. Setup is now completed.

To verify the Internet connection, you may start ping

node/site.

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onse from the remote site, please

is properly installed, LAN connection is OK, and

is not

working, or your PC's IP address is not compatible with

If your PC is using a fixed IP Address, its IP Address must

be within the range 192.168.0.2 to 192.168.0.254 to be

's default IP Address of

8.0.1. Also, the Network Mask must be set to

are on the

same network segment. (If you don't have a router, this

must be the case.)

i Hint

If you’re unable to get resp check the following:

IPX-1000 it is powered ON. You can test the connection by using the "ping" command:

ping 192.168.0.1

If no response is received, either the connection

IPX-1000's IP Address.

compatible with IPX-1000

192.16

255.255.255.0.Ensure that your PC and IPX-1000

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Chapter 3

Network Service Configurations

Configuring and monitoring your IPX-1000 from web browser

The IPX-1000 integrates a web-based graphical user interface that can cover most configurations

and machine status monitoring. Via standard, web browser, you can configure and check machine

status from anywhere around the world.

Overview on the web interface of IPX-1000

With web graphical user interface, you may have:

w More comprehensive setting feel than traditional command line interface.

w Provides user input data fields, check boxes, and for changing machine configuration settings

w Displays machine running configuration

To start IPX-1000 web configuration, you must have one of these web browsers installed on

computer for management

w Netscape Communicator 4.03 or higher

w Microsoft Internet Explorer 5.01 or higher with Java support

Manipulation of IPX-1000 via web browser

Log on IPX-1000 via web browser

After TCP/IP configurations on your PC, you may now open your web browser, and input

http://192.168.0.1 to logon IPX-1000 web configuration page.

IPX-1000 will prompt for logon username/password: admin / 123

IPX-1000 logon page

(Log on IPX-1000 via username/password: admin /123)

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IPX-1000 main page

LAN/WAN Configuration

Please select “LAN/WAN Configuration” on the Network Service configuration menu. After entering “LAN/WAN Configuration” page. and please clicking LAN configuraion button, the configuration

screen is shown below.

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LAN information

Please clicking LAN configuraion button, the configuration screen is shown below.

The LAN infornation Parameter Description of IPX-1000

IP LAN IP address of IPX-1000

Default: 192.168.0.1

Subnet mask LAN mask of IPX-1000

Default: 255.255.255.0

WAN information

Please clicking WAN configuraion button, the configuration screen is shown below.

WAN connection type in IPX-1000

The Internet connection type supported in IPX-1000 are PPPoE, DHCP client and the fixed IP

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allocation. Please be sure to choose proper connection type for Internet access.

Fixed IP alloaction

Certain ISP provides a fixed IP address to each of its subscriber. This parameter allows users to setup the fixed IP address assigned by ISP. Your ISP should provide all the information requied for Internet access.

The WAN information Parameter Description of IPX-1000

IP WAN IP address of IPX-1000

Default: 172.16.0.1

Subnet mask WAN mask of IPX-1000

Default: 255.255.0.0

Gateway WAN Gateway of IPX-1000

Default: 172.16.0.254

PPPoE connection

If theISP demands PPPoE connection for Internet access, please select PPPoE as connection type, and insert the username/password by your ISP to connect you to the Internet.

The PPPoE configuration Parameter Description of IPX-1000

Username User name for PPPoE connection

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Default: null

Password Password for PPPoE connection

Default: null

DHCP connection

Please choose the DHCP client connection if ISP automatically assigns IP address for Internet connecton. Some ISP may require additional information such as Host Name, Domain Name and MAC address.

MAC Address config

In most cases the MAC address does not need to be set manually. However, it may be necessary for some cable modem users to set the MAC address manually. In that case, simply enter the new MAC address and clicking on the DONE button.

Please select User Defined mode of the MAC address mode:

In most cases the MAC address does not need to be set manually. However, it may be necessary for

some cable modem users to set the MAC address manually. In that case, simply enter the new MAC

address and clicking on the DONE button.

Connection Type Date required

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Static IP IP, Subnet mask, Gateway, IP address of DNSserver

/IP

PPPoE Username, Password

DHCP client

i Hint

Usually, noon. But some SIP may require a particular Host name, Domain name, or MAC (physical) address.

Please consult your ISP personnel to obtain proper PPPoE address related information, and input carefully. If Internet connection cannot be established, please double-check the parameters configured in IPX-1000 or contact the ISP service staff for support information.

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DHCP Server Configuration

1000’s LAN

ange

IPX-1000 has a built-in DHCP server that can automatically assign dynamic IP addresses to client PCs

connected to its LAN ports, simplifying the task of IP address management. You can set up two IP

address ranges for the DHCP server to use – the second range will be used only after the first range is

all used up. Being able to set up two IP address ranges makes the system more flexible in terms of IP

address usage.

Please select the DHCP server configuration icon:

Parameter Description

Enabele / Disable

DHCP server

Lease Time (min)

Domain Name Please insert the domain name of the IPX-1000.

Router IP

Assignment IP range

Please make sure all the following parameters are set properly before enabling the DHCP server.

1440 (default value)

The lease time is measured in minutes.

Please insert the router’s IP address of the IPX-1000. If you want to use IPX-1000’s internal router, please insert the IPXIP address here, or use another router on the LAN then insert its IP address here instead.

Please insert the first IP address range. The values must be within 1 ~ 254, and the end value must be greater than the start value.

Note that the first three numbers (unchangeable) should be the same as the first three numbers of IPX-1000’s LAN IP address. If not, then you must correct IPX-1000’s LAN IP address setting first.

Assignnment IP r

Please insert the second IP address range. The DHCP server will start to use the second range only after the first range is all used up. If you don’t need to use the second range, please instert zero for both the start value and the end value.

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Please insert the first (or the only) DNS server’s IP address. If this IP address

the second DNS server’s IP address. This IP address is optional.

DNS server 1st

DNS Server 2st

is set incorrectly, your PC will not be able to access web sites via domain names.

Please insert If you don’t need to uset the 2nd DNS server, please insert zero for the 2nd DNS server.

DONE

Clicking ing on the DONE button to apply the changes. After clicking ing on the DONE button, the

system refuses to save the changes (reverting back to the old settings), then you need to request a

new IP address for your PC from the DHCP server.

To request a new IP address from the DHCP server, follow these steps:

1. Open the Command Prompt window (sometimes called DOS window) from Windows.

2. If you are using Windows 95/98, enter “ipconfig /release_all”. After the command is completed,

enter “ipconfig /renew_all”.

3. If you are using Windows 2000/XP, enter “ipconfig /release”. After the command is completed,

enter “ipconfig /renew”.

4. If you want to know your PC’s new IP address, enter “ipconfig”.

Internet Sharing

This page allows you to enable the Private IP address and no need to apply from your MIS, but you

must responsible that the routing information out gone to the other network. The benefit of the Private

IP address is can be shared with different party for saving IP number.

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Advanced Internet Configuration

Advanced Internet configuraton - also called IP masquerade, is a process of translating the source

header of IP packets so they will be routable across wide area networks

Address mapping

This feature allows public IP address to be associated with one computer on your LAN. All outgoing traffic from that PC will be associated with that public IP address. Any traffic sent to that IP address will be forwarded to the specified PC uses the private IP you set here.

Please click Setting button to enter into Address mapping configuration:

Add：Clicking Add botton to step up the machine the packet want to be transferred.

Source IP address: Please fill the pulbic IP address which packet want to be transferred． Destination IP address: Please fill the target private IP address which packet be transferred

to．

Edit：Please select the IP transparented, clicking Edit to modify the public and private IP Address.

Remember to save after changing.

Delete：Please select the IP transparented，clicking delete to remove the IP you don’t want to

transparent.

Return：Go back to the last page

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Port mapping

Port mapping (or Port Address Translation - PAT) is the process where packets arriving to a particular IP address/port can be translated and thus redirected to a different IP/port. This functionality is a way to create a persistent passage through NAT. Port Mapping is only necessary for incoming connections, not returning traffic.

Please click Setting button to enter into Port mapping configuration:

Add：Clicking Add botton to step up the machine the packet want to be transferred.

Service type: Please make sure the protocol type service use.

TCP(Transmission Control Protocol)，UDP(User Datagram Protocol) or BOTH

Source port: Please fill the port service using

Target port: Please fill the port service will be transferred to

Target IP: Please fill the IP Address of the responsible machine

Edit：Please select the service port transparented，clicking Edit to modify the port and IP Address.

Remember to save after changing.

Delete：Please select the service transparented，clicking delete to remove the service you don’t want

to transparent.

Return：Go back to the last page

Virtual DMZ

In certain situations, you may want to set up a virtual DMZ on one of the computers on your network. When you establish a virtual DMZ, you open all inbound ports and direct the base station to forward certain inbound data packets (those that are not in response to a transmission initiated by a local networked computer and not handled through application-triggered or persistent port forwarding) to a particular computer on your local network. This computer becomes the DMZ host.

A virtual DMZ, however, should be used only in very specific situations. The computer that hosts the virtual DMZ is fully exposed to the Internet, and is thus susceptible to malicious attacks and unauthorized access. If a hacker were to upload a virus to the virtual DMZ, the virus could spread to all the computers on your network.

Please click Setting button to enter into Virtual DMZ configuration:

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Add：Clicking Add botton to step up the machine you want to transparent. The configuration will show the place to let you fill the IP Address．

Note: The ping command can’t be used to call the machine set to transparent mode.

Edit：select the IP transparented，clicking Edit to modify the IP Adderss. Remember to save after changing.

Delete：select the IP transparented ， clicking delete to remove the machine you don’t want to transparent.

Return：Go back to the last page．

Address Mapping vs. Virtual DMZ

The standard framework of the Intranet

The figure below is the simplest way to construct the intranet. User can access the single server used public IP address provided by enterprise

The IPX Virtual DMZ framework

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Can change the intranet framework by using Virtual DMZ; can make use of Virtual DMZ to replace the standard intranet structure without changing the any setting, including the setting of Public IP-2 and IP-3, and user still can access the server formerly.

To cantrast the standard and Virtual DMZ framework, because all traffic through server Public IP2 and Public IP3 will be control by IPX-1000, The IPX-1000 have more authority to provide bandwidth for VoIP

Another important point is the protecting by Firewall. All accessing can be defended and filtered by IPX-1000. But one thing have to be pay attention, the factory setting about allows all service to pass through Firewall. So you need to configure your Firewall before contruct the Virtual DMZ framework.

The IPX Address Mapping framework

IPX system’s address mapping framework is designed for the service like Oracle, Internet’s user can access MySQL existing in intranet.

The point is user accessing the service through virtual IP normally. If you permit user accessing from Internet, you have to step up a public IP mapping to a private IP. Besides the address mapping, you can do the work using Port mapping. The matter is the protocol of some service using random port.

The advantage of traffic control provides by Virtual DMZ also by Address Mapping, but you need pay attention to the configuration of firewall.

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The Contrast of Virtual DMZ and Address Mapping

Decision about using Virtual DMZ and Address Mapping is decided by private or public IP which server uses. If server is public IP, it is better to establish Virtual DMZ framework. If server is private IP and permit accessing for Internet, address mapping or port mapping is ideal solution. The purpose is not to change the infrastructure and setting formally.

We suggest that it is better to use Port Mapping or Address Mapping when server needs to provide accessing for Internet. The reason is the Virtual DMZ framework will occupy more bandwidth and cause the System loading bigger. See the figure, all traffic will through IPX-1000 when PC in intranet want to access server, but Address Mapping won’t.

Merely, no matter Internet or intranet accesses server using public IP in Virtual DMZ framework but Address Mapping is more complicate. Internet needs public IP to access Server when intranet needs private IP.

Both of them are the method to provide service for user, just according to the convenient you considerate!

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Page 38

Firewall Configuration

A firewall is designed to prevent unauthorized access to and/or from a private network. It can stop

inappropriate communications into and out of the LAN, preventing hacker attacks. IPX-1000’s built-in

firewall provides hardware based network security via the following two mechanisms. Pleaae select the

Firewall configuration icon:

Firewall service

”Enable”: Enable the Firewall service; ”Disable”: Disable the Firewall service.

Please make sure all the following parameters are set properly before enabling the firewall.

Default firewall policy

Firewall provides Accept mode and Deny mode. The difference between the Accept and Deny mode is

the rule or service you set in detail will be denied to access under the Accept mode but will be permit to

under the Deny mode. On the countary, the rule or service you don’t set in detail will be permit to

access under the Accept mode but denied under Deny mode.

User defind service

You can define the private rule or service yourself by setting user defind service. The rule you defined

will list on the web. The rule will be added to the service of Firewall policy automatically.

Service Name：give a name to the service and it will be list in the firewall policy.

Service Type：the transit protocol service uses

Service Port：the port service uses

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QoS Configuration

QoS (Quality of Service) regulates the bandwidth used by each network services. QoS can prevent this

from happening and make more efficient use of the available bandwidth. QoS is also needed for certain

network services (such as IP phone) where it is essential to guarantee a minimum level of bandwidth in

order for the service to be usable.

Note: All bandwidth (BW) numbers shown above are in units of kbit/second.

Please select the QoS configuration icon:

Parameter Description

QoS service Enable or Disable QoS.Service

Voice Good: voice communication has higher priority

Service mode

Medium: no priority between voice and data

Data Good: data communication has higher priority

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From the drop down list, select the actual upload bandwidth

(upload speed). In

Actual upload BW

Actual download BW

some cases the actual bandwidth may be smaller than what your ISP claims.

Select the closest value based on your real life experience instead of what

your ISP claims.

From the drop down list, select the actual download bandwidth (download

speed). In some cases this bandwidth may be smaller than what your ISP

claims. Select the closest value based on your real life experience instead of

what your ISP claims.

DONE

Clicking on the DONE button to apply the changes.

Note

l The unit for QoS configuration is kbit/sec

l Actual BW > Maximum BW > Guaranteed BW

l Actual BW > Upload and Download Guaranteed BW

Advanced QoS config

IPX-1000 provides two standard rules: one for H323 (IP phone) and the other for FTP. Usually you

want to guarantee a minimum bandwidth for H323 in order to have an acceptable IP phone quality. And

you may want to limit the bandwidth for FTP so the network will not perform poorly when someone is

uploading or downloading a large file. Note that if “-1” is entered into any BW (bandwidth) field, it means

that no QoS is applied to that particular bandwidth. For example, if all four BW fields are entered “-1” for

FTP, it means that FTP is not regulated by QoS at all (this is generally not a good idea).

Delete:

To delete a user rule, simply select its number from the drop down list and clicking on the

DELETE button.

Add QoS policy:

Please clicking Add QoS policy button to add a User-defined QoS policy:

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DONE

1” is entered into any BW

QoS is applied to that particular bandwidth.

it means

the service is guaranteed to have this

available to it no matter how busy the network is. Note that

e the

performance of others since a portion of the upload bandwidth is set aside and

the service will not be allowed to use more than

able. Note that this bandwidth

the service is guaranteed to have this

available to it no matter how busy the network is. Note that

service may degrade the

performance of others since a portion of the download bandwidth is set aside

the service will not be allowed to use more

bandwidth even if more bandwidth is available. Note that this

Clicking on the DONE button to apply the changes.

Return

Go back to the last page．

Parameter Description

Up to ten user rules can be defined. Note that if “-

QoS rules

Type

Qos Port

Guaranteed upload

Maximum upload

(bandwidth) field, it means that no

For example, if all four BW fields are entered “-1” for a certain rule,

this rule is not regulated by QoS at all and you might as well delete it.

The rule number automatically assigned to the rule by the system.

TCP, UDP or BOTH (TCP plus UDP).

Up to 5 ports can be defined in each rule.

Guaranteed upload bandwidth –

bandwidth

guaranteeing an upload bandwidth for a service may degrad

not available to other services.

Maximum upload bandwidth –

this bandwidth even if more bandwidth is avail

cannot be larger than the Actual Upload BW.

Guaranteed download bandwidth –

bandwidth

Guaranteed download

Maximum download

guaranteeing an download bandwidth for a

and not available to other services.

Maximum download bandwidth –

than this

bandwidth cannot be larger than the Actual Download BW.

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DDNS

This device supports many popular Dynamic DNS service providers. Select the company that you want

to join then clicks Add button. There are seven DDNS service provides of your choices.

Note1: This Device only allows register to one DDNS service provider.

Note2: Before using this DDNS service, you should apply an account first.

Note3: This device can support DDNS service provider have various choice of

user define names by selecting the appropriate company.

Selecting one DDNS service provider. For example, www.changeip.com

After get an account from DDNS service provider.

You should have the following information.

Domain: DDNS domain name.

Username: User login name for DDNS service.

Password: User password for DDNS Service.

Please clicking DONE button, you will see the configuration screen below:

The screen could choice Edit or Delete the DDNS account.

Type: The DDNS service provider you have selected.

Domain: DDNS domain name.

Username: User login name for DDNS service.

Password: User password for DDNS Service.

Stauts: Connecting à Trying to connect DDNS server.

Connected à Successfully connected to DDNS server.

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VPN Configuration

The IPX Series VPN Client creates a Virtual Private Network (VPN) connection between one IPX

machine and the other corporate IPX machine’s network to maintain the confidentiality of private data.

The IPX Series VPN Client provides an easy-to-use solution for secure, encrypted access through the

Internet for remote users. The IPX Series’ user establishes the VPN connections policies for the IPX

Series VPN Clients each other.

Please clicking Add button to enter into VPN tunnel configuration:

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Parameter Description

by the other side to which num of the tunnel can be connected. This option has

the right

IPX Series’ VPN service supports max 4 connections. Tunnel num can be tell

VPN tunnel

relative to “Remote VPN tunnel number”.

Tunnel name Type a human-friendly name for your new connection.

VPN service Decide to Enable or Disable this tunnel.

The tunnel number of the remote site we connected. Verify that the tunnel

Remote VPN tunnel

number

number of the remote site is correct or change as necessary, check with the remote system’s administrator to make sure that they have given you tunnel num on the VPN

Remote IP or domain

Remote IP mode

Encryption

Encryption key

Support IPX and

neighborhood

Type in the valid Internet address or domain name of the remote IPX Series machine you are trying to connect to.

Please open the drop down menu labeled to decide remote IP mode is fix or float one.

Please open the drop down menu labeled to enable or disable encryption on the tunnel.

Please fill encrypted key the same as the remote IPX series machine. Note: passwords are case sensitive!

Please check “NetBIOS over TCP/IP” and “IPX/SPX” if that protocol is both in use in the local and the destination (VPN) network, then you can open the drop down menu labeled to decide whether use this function.

IPX VPN provides powerful VPN router feature and user-friendly web setup for SOHO & enterprises.

This IPX VPN provides four features as below.

1. It provides up to four sections of peer-to-peer VPN tunnels.

IPX VPN supports 4 channel of VPN resources. In other words, any IPX VPN could connect up to four

IPX VPN units.

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Example:

Site A wants to establish VPN connection to site B & C.

Site B wants to establish VPN connection to site C.

First, site A select tunnel 1 as the channel to site B then site B select tunnel 1 to complete this

connection.

Second, site A select tunnel 2 as the channel to site C then site C select tunnel 2 to complete this

connection.

Third, site B select tunnel 2 as the channel to site C then site C select tunnel 1 to complete this

connection.

2. The packet could be encrypted or non-encrypted.

IPX VPN router supports peer-to-peer packets encryption. It uses 128Bit encryption. User could enable

encryption or disable encryption for each connection.

3. IPX & neighborhood.

IPX VPN provides an easier way to make Windows user to find other computer by name. It supports

Microsoft neighborhood & IPX by enable IPX and Neighborhood.

4. IP address setup

IPX VPN could support both FIX IP & Float IP address

In general, peer-to-peer VPN connection requires two end points have Static IP address. Because of

IPX VPN could support DDNS service and allowing remote site to enter domain name. Therefore, by

select Float IP and DDNS domain as the remote IP address, IPX VPN could find end point both FIX IP

non-Fix IP address.

Please note that to prevent potential collision in the VPN environment. It requires

end_point-to-end_point uses IP address ranges differently.

For example, Site A LAN IP 192.168.0.x. Site B LAN IP 192.168.1.x

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Chapter 4

Do not interrupt the upgrading procedure during proceeding; or

Telephone Service Configurations

IPX-1000 Telephony Functions

IPX-1000 comes standard with 2 CO ports and 4 extension ports. Basically any analog telephones can

be used, but it is better to use telephones with a “Flash” key which generates hook flashes within the

range of 100 ~ 700 milliseconds. The Flash key is used in many operations such as transferring a call.

Although you can flash the hook manually without using the Flash key, it will be quite inconvenient and

subject to timing errors.

System

System info

Serial Number: factory S/N#

Firmware Version: software version

Firmware upgrade: software update

You can upgrade the Firmware by clicking the Upgrade Firmware button. You need to obtain the

firmware upgrade file first.

This screen is displayed when you clicking the Upgrade Firmware button on the Status screen.

This screen allows you upgrade the Firmware (software) in your IPX-1000. Before using this

screen, your must download the upgrade file to your PC.

Please follow this procedure:

Clicking “Upgrade Firmware” button, a dialog box appears. Use “Browse” button to locate the

upgrade file in your computer, then clicking “Start Upgrade” to start the upgrading.

i Hint

l The upgrade may take several minutes. l When the upgrade is completed, the IPX-1000 will restart. This

will cause any existing connections to be terminated.

the inner component might be permanently damaged.

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Username password

Call ID (Caller ID Pass

the check mark

Username: 16 characters (a~z, A~Z, 0~9)

Confirm Password: password confirmed

Password: 16 characters (a~z, A~Z, 0~9)

System time

Network Time Server: time server select

Time Zone: time zone select

System idle time

System idle time: default 20min (1 to 1000min)

Reboot

Reboot: system reboot

PBX Configuration

IPX-1000 comes standard with 2 CO lines and 4 extension lines. Basically any analog telephones can

be used, but it is better to use telephones with a “Flash” key which generates hook flashes within the

range of 100 ~ 700 milliseconds. The Flash key is used in many operations such as transferring a call.

Although you can flash the hook manually without using the Flash key, it will be quite inconvenient and

subject to timing errors.

Please select the PBX configuration icon:

Parameter Description

Password This is the password used to login the system.

Please clicking on the box to enable Caller ID Pass Through - a check mark will appear in the box. If Caller ID Pass Through is enabled, the system will

Through)

Ring To Answer Number of rings the system will wait before answering incoming calls.

pass caller ID information through to the extensions. Otherwise, it will not. Clicking on the box again to disable Caller ID Pass Through – will disappear from the box.

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Transfer Hold Time

Transfer

seconds), the system will cancel the transfer and try

a CO

ble the duty mode operation, which allows you

(Transfer Recall Time)

After being transferred to an extension, if a call is not answered within Recall Time (measured in to re-transfer the call to either the voicemail box of that extension or the operator, based on the caller’s choice.．

Voicemail Time (Max.

Voicemail Length)

Follow To CO Talk

Time (Max. OPF

Duration)

Duty Mode.

Duty Time frame

The system works in the regular mode (On-Duty Mode) during the duty time, and in the Off-Duty Mode

outside the duty time. The day is partitioned into two time sections (Section 1 and Section 2),

accommodating lunch break and such. Weekdays (Monday thru Friday) and weekends (Saturday and

Sunday) are also separated for greater flexibility.

This is the maximum recording time (in seconds) that the caller is allowed to leave a voicemail message. Maximum setting is 50 seconds.

This is the maximum duration (in seconds) allowed for an OPF (Off-Premises Forwarding). If an extension has OPF enabled, an incoming call to that extension will be automatically forwarded to an off-premises location via line. If the call comes in from a CO line originally, then a total of two CO lines will be involved in establishing this communication link. This is why you may want to put a limit on the duration of an OPF so that it does not tie up two CO lines for an extended period of time.

Pleaese checks this box to ena to define two duty times: on-duty and offduty. The system can be set up to work differently in these two duty times.

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Operator Setting (On duty) / (Off duty)

This is the code that a caller dials to get to the operator. Your choices are “0”

must be different from the CO Access Code

Enter up to four operator extensions here. Operators are prioritized. The first

he first operator

the system

Parameter Description

CO Greeting

Operator Voicemail Enable operator voicemail if the operator fails to answer the call.

1st Operator

Extension

2nd Operator

Extension

3rd Operator

Extension

4th Operator

Extension

Save configurations

Please click on the DONE button to apply the changes.

(recommended) and “9. This code (see above).

operator has the highest priority, which means he/she will be t that the system will try to access. If the first operator is busy, then will try the second operator, and etc.

Advanced PBX config

Advanced PBX configuration is the procedures of configuring the busy tone on Planet IPX -1000.

IPX-1000 in order to release line ports after PSTN caller party is hung up.

A caller makes a telephone call to IPX-1000 from PBX/PSTN side and calls to other VoIP device

through the IPX-1000. If the IP side of other VoIP devices do not answer the call and the caller hang

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up, PBX/PSTN will give IPX-1000 a busy tone automatically. If the other VoIP device of IP side answers

and hangs up the phone, the IPX-1000 will release the line port automatically without analyzing busy

tone from PBX/PSTN.

PBX system advance

There are three parameters received from PBX/PSTN.

Busy tone frequency 1

Busy tone frequency 2

Busy tone sensitive: High, Median, Low level

Because the different rule and frequency from other countries, parameters have to be properly

configured to recognize busy tone correctly.

How to configure busytone on IPX-1000

IPX-1000 has a default setting of busytone (busytone frequency 1; busytone frequency 2 and busytone

sensitive), which is based on busytone of the Taiwan Telecom PSTN network. If the busytone was

recognized correctly, the DSP IC in IPX-1000 will release the line port connected to PBX/PSTN

immediately when detecting of busytone. Otherwise it may be released after one minute or lock this line

permanently. The tone table parameters are shown as following example:

Busytone frequency 1:

480/620: Low frequency is 480 HZ, High frequency is 620 HZ

Busytone frequency 2:

400/450: Low frequency is 400 HZ, High frequency is 450 HZ

Most busy tone of PSTN or PBX is composed by two different frequencies, in Taiwan, for example,

480Hz+620Hz. In such case, you have to assign the two frequency values. But in some area, the busy

tone frequency may be composed by only one frequency; in this case, you have to assign the two fields

with same value. For example, if your PSTN busy tone is single frequency, let’s say 450Hz. Then you

have to fill the two fields with 450/450. The IPX-1000 will recognize them as single frequency.

The IPX-1000 allows you to enter two groups of busy tone setting. Because in many cases.

The gateway has to detect two sources of busy tone. One from PSTN side and the other from PBX side.

So it is necessary to have two groups of setting.

If the IPX-1000 can’t hang up the phone, maybe it is because the PBX/PSTN

Frequency is not the value as default shown as above; you need to adjust Tone Table parameters

manually

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Adjust Tone Table parameters manually

If you are sure that the busy tone frequency has been properly set, but the IPX-1000 still cannot release

the line port in three seconds, try to adjust the busy tone sensitivity. The default value is “Median”, the

“High” sensitivity will decrease the qualify condition of busy tone and make it more easy to detect busy

tone. And the “Low” sensitivity will make it more difficult to recognize busy tone. Sometimes, human

speech may cause DSP false recognize as busy tone. If so, lower sensitivity will reduce such problem.

But in any case, if the line port of IPX-1000 was locked, please use “disconnect” in CO & EXT selection

to release the line locked

Co/Extension line Configuration

CO & Ext Setup

This menu lists all CO lines and extensions. However, it does not mean that all these lines have

physical connections. For an unconnected or unused CO line, you should enter its setup menu and set

its operation mode to “Disabled”. This way the system knows which CO line(s) should never be

accessed. To set up a CO line or an extension, clicking on its icon.

CO line configuration

Please clicking Co line telephoen icon to enter into Setup CO.x:

Parameter Description

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Answer Mode

Ring Through Extension (see below) directly, bypassing the system’s auto

transferred to the

directly, bypassing the system’s

the following three caller ID types: FSK, DTMF before ring,

your local phone company to find out

please

Specify which extension the ring through functions will use for this particular

(Operation Mode)

Each CO line can operate in one of the following modes.

Shutdown:

This line is totally disabled – usually used for unconnected CO ports.

Dial In Only:

This line can only be used to receive calls.

Dial Out Only:

This line can only be used to make calls.

Two-Way:

This line can be used to both receive and make calls.

Direct Ring (Ring Through):

This line is two-way, but incoming calls on this line will be transferred to the

attendant.

Voicemail (Ring Through Voicemail):

This line is two-way, but incoming calls on this line will be voicemail box for the Ring Through Extension auto attendant.

Operator Voicemail

Caller ID

Ring2Ext/VMail (Ring

Through Extension)

DONE

Clicking on the DONE button to apply the changes.

Extension line configuration

Please clicking Extension line telephone icon to enter into Ext xxx configuration:

Enable operator voicemail if the operator fails to answer the call.

IPX-1000 supports DTMF after ring. Please check with which type is used in your area. The caller ID information will be passed through to the extension if Caller ID Pass Through function is enabled ( refer to “PBX config”).

CO line.

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The range is 100~899 and you are free to assign any number in this range to

e assigned the same number, the

physical port

number first. If that extension busy, the system will then try the one with the

Usage

You can restrict the outward dialing capability with this function if you also set

tem whether the dialed number is

Extension No.

Parameter Description

an extension. If two or more extensions ar system will try to transfer the call to the one with the lowest

second lowest port number, and so on.

Password

Out Call Priority (Toll

Restriction)

Please insert the four-digit number. This password is used in the Control function described below.

up the Toll Table. The Toll Table tells the sys local, domestic long distance or international.

Unlimited:

No restriction at all.

No City Call:

Only internal dialing is allowed. No outward dialing is allowed.

No Domestic:

Only internal dialing and domestic local dialing are allowed.

No International:

All are allowed except international dialing.

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COTX2EXT (Incoming

CO Transfer)

If this feature is enabled, incoming CO calls can be transferred to this

unction).

extension directly. Therefore, the only way for an outside caller to talk to this

)

In order to prevent people from talking on the phone for too long, the system

is reached.

function,

Measured in seconds, this is the time the system will wait before playing the

If this function is enabled, you can pick up the phone and make an outside call

first. In this case, you will need

calling

Minimum flash time measured in milliseconds. A flash shorter than the

Maximum flash time measured in milliseconds. A flash longer than the

up instead of a flash.

extension by the system (via the auto attendant or the Ring Through f If this feature is disabled, incoming calls cannot be transferred to this

extension is to call another extension (which allows Direct Inward Transfer first, and ask to be transferred manually to this extension.

Talk Time Warning

(Usage Abuse

Reminder)

Talk Time Limit

(Usage Abuse Time)

EXT. Direct To CO

(Direct CO Access)

Voicemail Control

Flash Time Min.

Flash Time Max.

DONE

Clicking on the DONE button to apply the changes.

can be set up to play a reminder tone when the Usage Abuse Time The call will then be disconnected forcefully in 30 seconds. This however, does not apply to internal communications (extension to extension).

reminder tone as described above.

directly without pressing the CO Access Code to press the “#” key first in order to access other system features or other extensions.

ON: Turn on operator voicemail.

OFF: Turn off operator voicemail.

minimum flash time will be ignored. Recommended value is 100 ms.

maximum flash time will be considered as a hangRecommended value is 700 ms.

Call Details Log

Clicking here to access the Call Details Log. The Call Details Log keeps a record of all outside related

calling details (both inbound and outbound) for this extension in the past 7 days.

Back To List

Clicking here to return to the previous menu listing all CO and extension lines.

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Toll Table

If you enable Local or Domestic toll restriction, you must set up the Toll Table so that the system knows

whether an outward dialing is local, Domestic long distance or international. When entering the prefix

digits, do not include the CO Access Code (the code that must be dialed before making an outbound

call). Please select the Toll table icon:

Add Prefix

Select either Domestic or International from the drop down list; enter the prefix in the blank box, and

clicking on the DONE button. Here Domestic means Domestic long distance.

Delete Prefix

Select the prefix from the drop down list and clicking on the DELETE button.

H.323 Configuration

IPX-1000 supports the “H.323” VoIP phone standard. There are two modes of operation: P2P mode

and GK mode.

l The P2P mode allows for direct communication and is used when both parties have static IP

address.

l The GK mode is used when at lease one party has dynamic IP address. The Gatekeeper acts like

an address-translating middleman. Every time connects to the Internet; the PC will automatically

with other members of the same Gatekeeper service.

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mode and GK mode, as described above. If you select

any Gatekeeper related items

You can restrict the outward dialing capability with this function if you also set

tells the system whether the dialed number is

the password that you need to register with (login) the

service provider if you

the port used by the Gatekeeper service. Consult with your

1000 results

echo when communicate with another VoIP device, you have to adjust

Consult with your Gatekeeper service

Parameter Description

Your choices are P2P

Operation Mode

H323 ID Please insert the name for your own reference.

the P2P mode, you don’t need to set up described below.

Out Call Priority (Toll

Restriction)

GK Password

GK IP

GK Port

GK time to live (min) Gatekeeper searching time.

Vocoder Voice compression type.G.723.1 or G.729a.

VoIP gain

Port 1 ID, Port 2 ID

up the Toll Table. The Toll Table local, Domestic long distance or international.

Please insert Gatekeeper service. Consult with your Gatekeeper don’t know.

Please insert the IP address of your Gatekeeper service provider. Consult wit your Gatekeeper service provider.

Please insert Gatekeeper service provider.

Alignment VoIP gain, default value is –3dB. For example, if IPX-

IPX-1000’s VoIP gain till the echo is disappear.

Please insert the ID for port 1 and 2. provider if you don’t know.

Note that, in general, each port ID must be unique.

DONE

Clicking on the DONE button to apply the changes.

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Calling party configuration

select a mode to use when communicating

1000 and requires both parties to have static IP

1000, using this mode is highly

mode, their systems know more about each other’s capabilities. This mode

equires both parties to have static IP address. This mode is

You must use this mode if at least one party does not have static IP address.

eeper service with which both parties are

This is where you enter the details of all the VoIP servers that you want to communicate with. An IP

phone call involves two VoIP servers: your IPX-1000 and the VoIP server at the other end. Both VoIP

servers must be in the same mode when communicating with each other. Therefore, in addition to

setting up your own system properly, you must also advise the other party to set up their system with

the same mode. Here is a description on the three available modes.

Add Calling Party

Parameter Description

Seq No. Please assign a unique number to each server.

Name Please insert the name for your own reference.

From the drop down list, please with this server.

IPX Mode:

This mode is unique to IPXaddress. If the other party also uses IPXrecommended but not mandatory. When two parties communicate in the IPX

Destination

DONE

Clicking on the DONE button to add an entry. A new menu will appear for you to enter the other

offers better Off-Net controls.

GW Mode:

This mode r usually used when the other party uses an H.323 system other than IPX-1000.

GK Mode:

The call is made through a Gatek registered.

server’s IP address or domain name.

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Parameter Description

to use when communicating with

That code is better defined as same as

Type of destination

IP/Domain Please insert the IP address or Domain name

Please click the Seq.No or Name link to enter into VoIP Tel data

From the drop down list, please select a type this destination.

Parameter Description

Name Please insert the username of the remote extension

Abbrev code

Please insertthe number you dial ( remote extension number and different from local extension number)

PostFix code Please insert the number of the remote extension

VoIP server Please selection the destination device.

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VoIP & PSTN

Net calls with unknown

privilege is known if and only if the call is

Net calls have unknown privilege, therefore are regulated by this

Dialing Code to be consisted of a “9” followed by a

toll restriction

if the toll restriction of the

are not

not a virtual user of the remote office cannot

Dialing Code to be consisted of a “9” followed by

ere is no toll restriction for this

Password cannot make

Net calls,

this level. Use this level with caution because

Based on the distributed architecture concept, VoIP extensions are off-premises extensions reachable

through VoIP calling party. You can call a VoIP extension by dialing a simple extension number as if

you are dialing a local extension, although the VoIP extension may be physically located in a remote

office thousands of miles away. Since the call is established via the Internet, voice quality may be

subject to network conditions. In addition to calling remote offices, you can also use VoIP extension to

go Off-Net – a way to make outbound calls from the remote office. The main reason for making Off-Net

calls is to save long distance charges. Please select the VoIP & PSTN icon:

GK Security Level

(Off-Net Security

Level)

Parameter Description

The Off-Net Security Level controls all incoming Offprivilege. An incoming Off-Net call’s in IPX mode and originated from a remote extension. All other types incoming Offsetting.

High:

This level requires the Postvalid Virtual User ID and Virtual User Password. The user’s setting will restrict the Off-Net call. For example, virtual user is set to “Local”, then the Off-Net call can only be made to local numbers. If the toll restriction is set to “Internal”, then Off-Net calls allowed. Also, people who are make Off-Net calls via this office.

Medium:

This level requires the Postthe Local Off-Net Password (described later). Th level. People who don’t know the Local Off-Net Off-Net calls via this office.

Low:

This level requires just a “9” as the Post-Dialing Code to make Offand there is no toll restriction for it allows virtually everyone to make Off-Net calls.

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Local off net code

Net Password which is

Net Privilege Level is set to

(Local Off-Net

Password)

Please select a four-digit number as the Local Offrequired to make Off-Net calls when the Off“medium” (as described above).

Off-net call CO log

Please clicking Off-net CO log button to view a log for all Off-net calls. The information includes

Incoming IP address, date, time, duration, and called number.

VoIP user

VoIP user date

VoIP user date is users who want to make Off-Net calls through this office. If the Off-Net Security Level

is set to high, a non-IPX Off-Net call will be allowed only if the caller is a VoIP User of this office. Up to

50 VoIP Users can be set up here.

User code (1~49)

Enter a unique three-digit number, ranging from 000 to 049.

Password

Enter a four-digit number, ranging from 0000 to 9999.

Priority (Privilege)

From the drop down list, select a privilege level you want to assign to this VoIP User.

DONE

Click on the DONE button to add the entry.

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Page 62

Appendix A: IPX-1000 Telephone Commands

CO (the central office line) Dialing Process

Dial

Hint

Dial

Hint

0: transfer to operator

When an inbound call is received, the system will play the System Greeting Message first. If

the caller dial “0” does not press any key during the entire period (both message playing and 3

second waiting time), the call will be transferred to an operator automatically.

＊2 : the call will be transferred to the voicemail system.

Press “1” = leave a message

Press “2” = Mailbox Password (default value is “0000”)

“1” = hear new messages

“2” = hear old messages

“3” = change password

“4” = change Follow-Me setting

“5” = set Follow-Me number

When listening to the playback of a message or conversation, you may interrupt it by pressing

the Flash key or the Recall key on the phone.

Dial

Hint

EXT (extention) Dialing Process

Dial

Hint

100〜899 : the call will be transferred to local or remote(VoIP) extention

Transferred to local extention:

Dial the extention number during the greeting message.

Transferred to remote extention (VoIP):

Dial the extention number during the greeting message, and caller will hear the alert sound

“du-lu-ru” from system

9: the CO Access Code is set to be

User must dial “9” to request a CO line first. The request is permitted after hearing the CO dial

tone and you can start making the call. On the contrary, the request will be denied because all

lines are busy or the extension is not allowed to make outside calls, you will hear a message

to that effect.

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Dial

＊2: entry major mode and voice-mail system.

Hint

Dial

Hint

Press “1” = leave a message

Press “2” = Mailbox Password (default value is “0000”)

“1” = hear new messages

“2” = hear old messages

“3” = change password

“4” = change Follow-Me setting

“5” = set Follow-Me number

When listening to the playback of a message or conversation, you may interrupt it by pressing

the Flash key or the Recall key on the phone.

＊8：Call pickup

You can answer an incoming call that is ringing at another extension from your phone without

leaving your desk. The following types can pick up a extension’s call. Dial ＊8 when the other

extension is ringing.

Dial

Hint

Dial

Flash(100ms〜700ms)/Recall：Call transfer

How to transfer a call?

First, you should press the Flash key and the call will be hold on the line.

Second, dial the extension number and hang up.

The call will be transferred after finishing the two steps.

When the extension answers, you may talk to it before hanging up, too. The call will not be

transferred until you hang up.

If the extension is busy without voicemail or does not want to answer this call, you may cancel

the transfer by pressing the Flash key again. The call will then come back to you instead of

being transferred to the extension.

If the extension is busy with voicemail, the call will be transferred to its voicemail box

automatically. In this case you should hang up the phone immediately and let the caller hear

the personal greeting message.

＃01〜＃30: the personal command setting

Hint

If you use Planet IP-PBX system, there may have some of the useful personal phone

commands described below. Please refer to “Personal phone command manual” on page 52.

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Dial

＃31XXXX〜＃60XXXX:

Hint

Personal Phone Command List

command

The system command setting (where “XXXX” represents PCBX system’s password and the

default value is “1234”), please refer to “System phone commands manual” on page 52.

Feature Default

#01 Personal Voice Announce 1

Call Forwarding Setting

#02

#03

#04

#05

#06 Call Pickup Accept or Drop 0

#07

(0=cancel the forwarding；1=leave message；2=Walking Extension；

3=forward to outside party)

The function is reserved

Timed Reminder(MM.DD.HH.MM，8 digits)

#08

#09

#10

#11 Automatic Callback Busy (only for extension) 1

#12

#13

#14

#15

#16

#17 Time Service 0

#18

#19 Extension Number Directory 0

#20

The function is reserved

Introduction of the Personal Command

Dial

＃01: Personal Voice Announce

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Hint

Incoming calls that meet specific predefined criteria be answered automatically by your

extension. Enabling/Disabling according to the extension is set on the mode of “cancal the

forwarding” or “leave message”. You can enable or disable Voice Announce at any time. The

Voice Announce state is shown only if your extension is set on forwarding to your voicemail

box as explained on “#02” Call Forwarding Setting

＃02: Call Forwarding Setting

Dial

Hint

Note

(0=cancel the forwarding；1=leave message；2=Walking Extension；3=forward to outside

party)

You can have your incoming calls forwarded to a specified destination by dialing “#02”. You

can set 4 modes after hearing the voice announce.

“0” cancel the forwarding.

“1” You can set the extension’s voice mail as a forward destination. When extension receive

incoming call, outside party will hear the personal voice announce you recorded before and

will be ask for leaving message.

“2” You can set another extension as the forward destination. When extension receive

incoming call, outside party will be transfer to the extension appointed to forward.

“3” You can set your mobile telephone as the forward destination when you go outside the

office. When extension receive incoming call, system will catch a CO line and will transfer the

call to the phone number you set before.

You have to ask your administrator to open the function of. If you discover your extension is

limited, please chech the setting in Toll Table function.

Dial

Hint

Dial

Hint

＃07: Timed Reminder(MM.DD.HH.MM，8 digits)

Please dial “＃07” to set alarm according to

Month (01~12) two digit.

Day (01~31) two digit.

Hour (00~23) two digit.

Minute (00~59) two digits.

You can receive an alarm at your telephone to remind you of a meeting, appointment or as a

wakeup call. When you go off–hook to answer; you will hear the time announced by system or

your prerecorded message. The alarm will keep ringing in 30 second. If you don’t answer

during this time, the IPX system will save the prerecorded message in the voicemail and

enable the light of the phone at the same time.

＃11: Automatic Callback Busy(only for extension)

You can dial “#11” to set the other extension to receive callback ringing when the extension

Page 66

becomes idle.

Your extension will starts ringing automatically when the extension you set answer the

callback ringing.

Dial

Hint

Dial

Hint

System Phone Command List

System Phone Command Setting (XXXX is the password of the PCBX system，and the default value is

“1234”；You have to dial the password after dialing command)

Command

＃17: Time Service

You can check the current time of the system by dialing “#17”

＃19: Extension Number Directory

You can check the extension number by dialing “#19”, and the system will display the

“physical number of the extension”, “group number”, “extension number” in turn. It’s very

convenient to set up IPX machine at the beginning by using this function.

Feature Default

#30

PBX Password Changing 0

#31

#32

#33

#34

#35

#36

#37

#38

#39

#40

#41

#42

#43

The function is reserved

Reset to Default Value 0

The function is reserved

Off Duty Greeting Record 0

#44

#45

The function is reserved

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#46

The function is reserved

#47

#48

#49

#50

#51

#52

#53

Introduction of the System Command

The detail explain about the command (You have to add system’s password behind the command to

finish the setting)

Dial

Hint

＃30：Password Changing(4 digit)

You can assign a password for IPX system by dialing “#30XXXX”. The voice will ask you to

The function is reserved

On Duty Greeting Record 0

The function is reserved

Dial

Hint

Dial

Hint

enter 4-digit number to change the factory value of the system.

＃33：Reset(S：0=reset the password to ‘0000’；S：1=clear the data and setting of the

extension)

The command “#33XXXX” is used to clear the data like recording and voice mail on your

extension. There are two selections. “0” is changing the extension’s password to the default

value “0000”, but keep the data and setting on the extension. “1” is not only change the

password to default value “0000” but all information will be changed to factory value that

include recording and voice mail.

＃43：Record/Review Off-Duty System Greeting Message

Maximum recording time is 60 seconds. When you are finished, carefully hang up the phone

in order to minimize the noise at the end. To review the off-duty system-greeting message,

enter “#43” alone without the system password. The message will be played after about 2

seconds.

Dial

Hint

＃49：Record/Review On-Duty System Greeting Message

Maximum recording time is 60 seconds. When you are finished, carefully hang up the phone

in order to minimize the noise at the end. To review the off-duty system-greeting message,

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enter “#49” alone without the system password. The message will be played after about 2

seconds.

Introduction of the Useful Command

How to listen your voice mail?

Hint

Note

On your desk à dial “＊2” à follow the process system ask

At the other desk à dial “＊2” à enter your extension number à follow the process system

ask

At the outside party à after hearing IVR, please dial “＊2” à enter your extension number à

follow the process system ask

The process of enter the voice mail:

Dial “1”：leave the massage for master．

Dial “2”：reserve for master à

“2”：listen the voice mail；

“3”：change extension’s password；

“4”：call forward set；

“5”：enter the forwarded number

(The default password value is “0000”, and when you listen the voice mail, you can use

“Recall” or “Flash” to disconnect forced)

Dial “＃＃＃” to finish Last Number Redial

Hint

This is convenient when calling the same outside party again.

How to transfer the call to another extension?

(1) Talk à dial “Flash” or “Recall” à dial the extension number you want to transfer to à off

hook after talking to extension or the extension is busy à dial “Flash” or “Recall” again à

receive the talking to the call wanted to be transfer

(2) Talk à dial “Flash” or “Recall” à dial the extension number you want to transfer to à talk

to the extension à off hook à transfer the call to the destination

(3) Talk à dial “Flash” or “Recall” à dial the extension number you want to transfer to à off

hook à transfer the call to the destination (the call will be transfer to voice mail or operator if

the extension is busy)

How to record you’re personal voice announce?

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Hint

On your desk

At the other desk

follow the process system ask

At the outside party

your extension number

Dial

voice announce from

Hint Off hook à dial “#33XXXX” à enter your extension number+“0”à finish

Off hookà dial “#01”à record after hearing “beep” alarm à record your personal voice

announce à on hook carefully

How do you do if you forget your extension password?

NOTE

Hint

If you enter your extension number+“1” after dialing the command, all of the data and setting

including the voice mail will be clear. So you have to use this function carefully.

How to set your time alarm?

Off hook à dial “#07” à enter month, day, hour and minite totally 8 digit (For example: you

have to dial "01021520” to represent January 2, 3 o’clock and 20 minite pm)à you can on

hook directly or on hook after recording the message.

Introduction of the ＊key

＊ Key

＊1

＊2

Function Method

Reserved

Voice mail and

Master mode

à dial “＊2” à follow the process system ask

à dial “＊2” à enter your extension number à

＊3

＊4

Record personal

outside party

Reserved

à after hearing IVR, please dial “＊2” à enter

à follow the process system ask

The process of enter the voice mail:

Dial “1”：leave the massage for master．

“2”：reserve for master à

“2”：listen the voice mail；

“3”：change extension’s password；

“4”：call forward set；

“5”：enter the forwarded number

＊3 + system’s password

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＊5

H323 ID mode

Dial

＊6

dialing

GW mode dialing

＊5 + “another machine’s port ID registered on the same

GateKeeper” + “# key”

To ring the remote GW; IP-Phone or the operator of IPX machine.

Example: you can dial ＊5 13023886798 # to ring the remote GW;

IP-Phone or the operator of IPX machine.

Dial

＊5 + “another machine’s port ID registered on the same

GateKeeper” + “the extension of the IPX machine” + “#key”

To ring the remote GW; IP-Phone or the operator of IPX machine.

Example: you can dial ＊5 13023886798 177 # to ring the 177

extension of IPX machine register under the same GateKeeper.

Dial

＊6 + “No. In the VoIP Server selection” + “the extension of that

machine” + “# key”

To ring the remote extension speedy through VoIP.

＊7

＊8

＊9

＊0

Example: you can dial ＊6 0001 177 # to ring the 177 extension of

Dial

＊6 + “No. In VoIP Server selection” + “# key”

To ring the operator of the remote IPX Series machine through VoIP.

Example: you can dial ＊6 0001 # to ring the operator of No.0001

IPX machine in VoIP Server selection.

Speed dial

Call Pickup

Reserved now

Pick up incoming call ringing at the other extension

Reserved

No.0001 machine in VoIP Server selection.

Page 71

Appendix B: Specifications

Model IPX-1000

Dimensions (mm) 215 (L) x 30 (H) x 132 (W)

Operating Temperature 0~50 degree C, 10~90% humidity

VoIP Standard H.323,

Compression G.723/G.729

Echo Cancellation G.165/G.168 25ms

Network Protocol: TCP/IP, NAT, DHCP, HTTP, DNS

Network Interface: LAN 4 * 10/100 Mbps RJ-45

Network Interface: WAN 2 * 10/100 Mbps RJ-45

Power Adapter 12 V, 3.3A