Copyright (C) 2005 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of
PLANET Technology, This User’s Manual contains proprietary information protected by
copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or
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Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all env ironments and applications, and makes no warranty and representation, either implied or
expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET
disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and d oes not represent
a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET makes no commitment to update
or keep current the information in this User’s Manual, and reserves the right to mak e improvements to this User’s Manual and/or to the products described in this User’s Manual, at
any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would
appreciate your comments and suggestions.
FCC
This equipment has been tested and found to comply with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received. Including interference that may cause
undesired operation.
CE
This equipment is in compliance with the requirements of the following regulations: EN 55
022: CLASS B
WEEE regulation
To avoid the potential effects on the environment and human health as a result
of the presence of hazardous substances in electrical and electronic equipment,
end users of electrical and electronic equipment should understand the meaning
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numerous hardware and software products by their trade names. In most, if not all cases,
these designations are claimed as trademarks or registered trademarks by their respective
companies.
ii
Revision
User’s Manual for PLANET 8-Port IP KVM
Model: IKVM-8000
Rev: 1.0 (October 2005)
Part No. EM-IKVM8000
APPENDIX A PIN ASSIGNMENTS..........................................................65
APPENDIX B KEY CODES ...................................................................... 67
APPENDIX C VIDEO MODES..................................................................70
i
Chapter 1
Introduction
With the innovative IP-based technology, PLANET has turned the conventional
KVM switches into networking devices. The IKVM-8000 captures, digitizes and
compresses video signal, then transmits it with keyboard and mouse signals
through IP network. Multiple remote sites can monitor the connected PCs and
servers simultaneously. With SSL authentication and data encryption, the IKVM8000 provides a non-intrusive solution for remote access and control. The remote
access and control software operates on its embedded processors only, but not on
mission-critical servers, so that there is no interference with server operation or
decrease on the network performance.
1
1.1 Features
¾ 19” rack mount size design.
¾ Support DOS, Win3.X, Win95/98/98SE/2000/ME/XP, WinNT, Netware, Unix,
Linux
¾ Support iMAC, Power MAC and Sun Microsystems with USB port (Need work
with USB-PS/2 adapter)
¾ Hot Plug - Add PCs or Remove Connected PCs for Maintenance without Pow-
ering Down the KVM switch or PCs.
¾ High Video Quality – Resolution Up To 1920X1440 (local side), 1280 X1024
(remote side)
¾ No Software Required - easy PC selection via On Screen Display Menu (OSD),
Push Buttons, Hot Keys
¾ At local console side - Support eight characters password protection and search
PC server name
¾ At Remove console side – Use SSL protocol for any encrypted network traffic
between itself and a connected client.
¾ Keyboard status restored when switching PCs
¾ LED Display for easy status monitoring
¾ Buzzer sound for switching port confirmation
¾ Built-in one extra daisy chain port to cascade with KVM-800/1600
¾ No DIP switch setting needed and auto detect daisy chain bank
¾ Manage serves around the world
¾ BIOS level access
¾ No impact on server or network performance
¾ Automatically senses video resolution for best possible screen capture
¾ High-performance mouse tracking and synchronization
¾ Remote mass storage control
1.2 Package Contents
The following items should be included:
• IKVM-8000
• Quick Installation Guide
• CD-ROM
• Power Adapter
• Null Modem Cable
• USB Cable (Type-A to Type-B)
1
• 3-to-1 cable x 2
• Daisy Chain Cable
• Mounting Bracket
If any of the above items are damaged or missing, please contact your dealer
immediately.
1.3 Specifications
Model IKVM-8000
Supported Protocol HTTP, HTTPS, SSL, TCP/IP, Telnet, SNMP
Local Console
Connectors (all female
type)
Daisy Chain Connectors (all female type)
Remote Console RJ-45 port
Host Connectors (all
female type)
VGA Resolution
Client Software
Dimensions (L x W x
H)
Weight 2Kg
Environmental Specification
Power Requirement 5V DC, 2.5A
Electromagnetic
Compatibility
PS/2 keyboard port
PS/2 mouse port
HDDB 15-pin VGA port
PS/2 keyboard port
PS/2 mouse port
HDDB 15-pin VGA port
HDDB 15-pin x 8
Local console: 1920 x 1440
Remote console: 1280 x 1024
Microsoft Java VM, Sun Java VM (Plug in), Netscape Java
VM
41 x 16.4 x 4.6 cm
Operating temperature: 0 - 50 degree C
Storage temperature: -20 - 60 degree C
Relative humanity: 0% - 80% (non-condensing)
FCC, CE
1.4 Video Modes
IKVM-8000 recognizes a limited number of common video modes. When running
X-Window on the host system, please don’t use any custom mode lines with special video modes. If done so, IKVM-8000 may not be able to detect these. You are
on the safe side with all standard VESA video modes. Please refer to Appendix C
for a list of all known modes.
2
Chapter 2
Hardware Installation
2
2.1 Operation Overview
Below shows the connection of IKVM-8000 to its host and to the local area network.
2.2 System Requirement
Local Console: One PS/2 Keyboard, one PS/2 Mouse and one Monitor
Remote Console: Computers installed with TCP/IP
For an insecure connection to the IKVM-8000, the following browsers can be used:
• Microsoft Internet Explorer version 5.0 or higher on Windows 98, Windows ME,
Windows 2000 and Windows XP
• Netscape Navigator 7.0 or Mozilla 1.6 on Windows 98, Windows ME, Windows
2000, Windows XP, Linux and other UNIX-like Operating Systems
In order to access the remote host system using a securely encrypted connection,
you need a browser that supports the HTTPS protocol. Strong security is only
assured by using a key length of 128 Bit. Some of the old browsers do not have a
strong 128 Bit encryption algorithm.
For using the Remote Console window of your managed host system, the browser
must come with a Java Runtime Environment version 1.1 or higher. If the browser
has no Java support (such as on a small handheld device), you are still able to
maintain your remote host system using the administration forms displayed by the
browser itself. The recommended environment is Sun JVM 1.4.
Host: 8 PCs or Servers
2.3 Cable diagrams
PS/2 Cable:
Mini Din 6 pin Male to Male
3
VGA Cable:
HDB15 pin Male to Male
AT to PS/2 keyboard adapter: (Optional):
Din 5 pin Male to Mini Din 6 pin Female
PS/2 to DB9 adapter (Optional):
Mini Din 6 pin Female to DB 9 pin Female
CAT5/5E/6 Straight Through UTP/STP Cable:
8P8C
4
2.4 Installation Procedures
1. Connect the power supply to IKVM-8000.
2. Connect a monitor to the VGA connector in LOCAL CONSOLE side.
3. Connect a keyboard to the purple PS/2 connector in LOCAL CONSOLE side.
4. Connect a mouse to the green PS/2 connector in LOCAL CONSOLE side.
5. Use 3-to-1 cable to connect IKVM-8000 and PCs. In one end, it has just one
HDDB 15-pin male connector. Please plug it into the computer port on the
rear of IKVM-8000. The other end has three connectors (male type HDDB 15pin for PC video, male type Mini Din 6-pin for keyboard and male type Mini
Din 6-pin for mouse). Please plug these three connectors into the respective
ports of computer. If there is many PC need to connected, please repeat the
same produce to connect all of the PCs.
6. Connect the Type-A connector of USB cable to the USB port of the host
system and Type-B connector to IKVM-8000 USB port, while using remote
mass storage control. (Option).
5
7. Connect the Ethernet and/or modem, ISDN, depending how you want to
access IKVM-8000.
The rear side of IKVM-8000 provides a RJ-45 connector for Ethernet. The
connector is used either for a 100Mbps 100BASE-TX connection or for a
10Mbps 10BASE-T connection. The adapter can sense the connection speed
and will adjust to the appropriate operation mode automatically.
2.5 Use IKVM-8000 as a normal KVM switch
The power on state of IKVM-8000:
When you power on KVM switch, it will ask for the password, the default
password value is eight zero –“ 00000000 “. Please key in eight zero and
enter the same value at retype field.
Note: Before you get acquaintance with the operation of OSD manual, please
don’t change the password – i.e. keep default eight zero (00000000) value.
The Membrane Buttons:
Pressing the individual button to get PC port you want.
PC port LED Indication :
There are two LEDs--- Power LED (The LED is marked by “
Link LED (The LED is marked by “
~
“) and
“ ) accompanied with each PC port.
If the selected PC is shut down or this PC port is disconnected to the PC,
the corresponding power LED is off (But, if this PC is PC99 type, the selected power port LED is lit) and the Link LED is flash. If the selected PC
is powered on and well connected, the corresponding Link LED and
power LED is lit.
6
7-Segment BANK LED Indication
If you want to view the next bank KVM switch, please press “ BANK
“ push button cyclically to the destination bank. The bank LED will be
changed from bank 1 to the maximum daisy chain level and then to press
“ BANK “ push button once back to the bank 1.
Bank 1 Bank 2 Bank 3 MAX. BANK
Reset Button: ((“
” button) and (“” button)):
To press both “Bank” button and “PC8” button of master IKVM-8000 simultaneously can reset KVM switch. This reset action will not only return KVM
switch back to initial state --- Check the password, but also re-check all of
slave banks which connected to mast KVM Switch.
If you add a new KVM Switch as a slave bank, please use reset button of
master KVM Switch to automatically assign a new ID to it. You can view this
new slave bank through OSD menu.
Hot Key Commands:
You can also conveniently switch ports through simple key sequences. To
send commands to KVM switch, the “SCROLL LOCK” key must be pressed twice within 2 seconds. You will hear a beep for confirmation and
the keyboard is in hot key mode. If you have not pressed any key in hot key
mode within 2 seconds (It means to key in any key follows up “Scroll Lock”
“Scroll Lock” key ), the keyboard will back to Operation System (O.S.) control
state.
Below are the different hot key commands (for local KVM):
Note: You also could press “up arrow key” or “down arrow key” longer time to
speed up or speed down selecting the destination port.
7
To select PC port:
Note: The default Beeper function is ON and beeper control is only for available
for Scan Mode.
To get out of Auto Scan Mode, Press any key or SPACE bar.
Note: Not including password.
Note: Search PC name starting from 1
st
PC port.
8
2.6 Daisy Chain Connection
Please use the attached 3 feet 3-to-3 daisy chain cable to cascade the KVM
Switches. Below installation indicates the connection of IKVM-8000 and KVM800/1600.
Note: The IKVM-8000 must be master KVM (BANK 1). The IKVM-8000 would not
work correctly if it were not in BANK 1. Moreover, do not cascade more than one
IKVM-8000 in the KVM chain. That would cause the KVM chain to work incorrectly
also.
1. Connect Keyboard, Mouse and Monitor to the console port (Local console
block) of IKVM-8000.
9
2. Use one end of daisy chain cable to connect the daisy chain port of IKVM8000 and the other end to the console port of bank 2 KVM switch (KVM-800
or KVM-1600).
3. Please repeat step 2 to daisy chain more bank as you want. The maximum
number of daisy chain bank is eight levels.
4. Before chaining the slave bank up to six banks, you need a VGA extender
between the fifth bank and the sixth bank to enhance the VGA signal.
5. Please power on those KVM switches from the last BANK to BANK 1.
6. When IKVM-8000 is powered on, please wait for the IKVM-8000 to finish boot
up procedure. You will hear a beeper sound after 15 seconds. Then you can
enter the password (default password is “00000000”) of IKVM-8000 and start
to control this KVM chain.
7. You can use the local console on IKVM-8000 to switch to different BANK or
port. Since IKVM-8000 just has 8 buttons on the front panel, if there is KVM1600 in this chain, you may use keyboard to switch to the port from port 9 to
16 on KVM-1600.
8. When you want to power off the KVM chain. Please power off those KVM
switches from BANK1 to the last BANK.
10
Chapter 3
Initial Configuration
3
3.1 Default Settings
The communication interfaces of IKVM-8000 are all based on TCP/IP. It comes
with the default settings as below.
Parameter Value
IP auto configuration
IP-Address 192.168.1.1 (disabled)
Net-mask 255.255.255.0
Default-Gateway none
Super user name super
Super user password pass
3.2 Configuration via Setup Utility
By default, the IKVM-8000 will obtain its IP address from a DHCP server in the
network. If a DHCP server is found, it may provide a valid IP address, gateway
address and net mask. Before you connect IKVM-8000 to your local network,
please make sure the corresponding configuration of your DHCP server is completed. It is recommended to reserve a fixed IP assignment to the MAC address of
the IKVM-8000. You can find the MAC address labeled on the bottom side of the
metal housing.
DHCP
If this initial configuration does not meet your local requirements, use the setup tool
to adjust the values to your needs. The setup tool can be found on the CD-ROM
delivered with this package. You can follow the procedure described below.
1. Connect the IKVM-8000 to the same network as your administrative PC, or you
can use an USB cable (type A to type B) to connect administrative PC and
IKVM-8000 directly. The USB connectivity only supported in windows 2000/XP
and server 2003 and the response time of USB connection would be longer than
LAN connection.
11
2. Insert the bundled CD-ROM into the CD-ROM drive to initiate the autorun pro-
gram. Click on “Setup Utility” hyperlink in the menu screen to execute the
program.
If the menu screen is not shown, you can click “Start” button and choose “Run…”.
When the dialog box appears, enter “E:\utility\psetup.exe” (suppose “E” is your
CD-ROM drive) and click “OK”.
3. Once the utility is executed, it will search for available IKVM-8000 automatically.
4. On the upper left corner, the MAC address of the IKVM-8000 is displayed. To
manually detect the MAC address again, press the button “Refresh Devices”.
The displayed MAC address is the same MAC address printed on the sticker
placed on the bottom of the IKVM-8000. If the IKVM-8000 is connected via USB,
it is classified as an USB device and an appropriate drive letter is chosen for this
device.
5. On the lower right corner of the window, there are two buttons: “Query Device”
and “Setup Device”. Press the “Query Device” button to display the preconfigured values of the network configuration. The values are displayed in the text
fields located above. If necessary, adjust the network settings according to your
requirement. To save the changes, enter “super” in the “Super user login” field
and “pass” in the “Super user password” field. Then press the “ Setup Device
“ button.
6. On the lower left Authentication field, you can change the super user password
here. However, the super user name is fixed to “super” and can’t be modified.
The default super user password is “pass”. It is recommended to change the
super user password as soon as you get this device.
The Wireless LAN Configuration field is left for future enhancement.
12
3.3 Configuration via Serial Port
Using a serial terminal, the IKVM-8000 has a serial line interface (host side). This
connector is compliant with the RS 232 serial line standard. The serial line has to
be configured with the parameters given as below.
Parameter Value
Bits/second 115200
Data bits 8
Parity No
Stop bit s 1
Flow Control None
When configuring with a serial terminal, press the reset button of IKVM-8000 and
immediately press the “ ESC ” key on the keyboard of administrative PC. You will
see some device information, and a “ => ” prompt. There are four commands
available.
config: start configuration tool after boot up
defaults: set the device settings to factory defaults
help: print online help
reset: perform a soft reset
When using “config” command, the following interactive options will appea r:
IP auto configuration (non/dhcp/bootp) [dhcp]:
With this option, you can specify whether the IKVM-8000 should get its
network settings from a DHCP or BOOTP server. For DHCP, enter “dhcp”,
and for BOOTP enter “bootp”. If you do not specify any of these, the IP auto
configuration is disabled and subsequently you will be asked for the
following network settings.
IP [192.168.1.1]:
This is the current IP address of the IKVM-8000. This option is only
available if IP auto configuration is disabled.
Net mask [255.255.255.0]:
This is the net mask of the connected IP subnet. This option is only
available if IP auto configuration is disabled.
Gateway (0.0.0.0 for none) [0.0.0.0]:
13
This is the IP address of the default router for the connected IP subnet. If
you do not have a default router, enter 0.0.0.0. This option is only available
if IP auto configuration is disabled.
3.4 Keyboard, Mouse, and Video Configuration
Between the IKVM-8000 and the host, there are two interfaces available for transmitting keyboard and mouse signals: USB and PS/2. The correct operation of the
remote mouse depends on several settings, which will be discussed in the following subsections.
3.4.1 Keyboard Settings
The IKVM-8000 settings for the host's keyboard type must be corrected in order to
make the remote keyboard work properly. See Section 5.4.2 in details.
3.4.2 Remote Mouse Settings
A common issue with KVM devices is the synchronization between the local and
remote mouse cursors. The IKVM-8000 addresses this situation with an intelligent
synchronization algorithm. There are two mouse modes available on the IKVM-
8000.
Auto mouse speed
The automatic mouse speed mode tries to detect the speed and
acceleration settings of the host system automatically. See the section
below for a more detailed explanation.
Fixed mouse speed
This mode just translates the mouse movements from the Remote Console
in a way that one pixel move will lead to n pixel moves on the remote system. This parameter n is adjustable with the scaling. It should be noted that
this works only when mouse acceleration is turned off on the remote system.
3.4.3 Auto Mouse Speed and Mouse Synchronization
The automatic mouse speed mode performs the speed detection during mouse
synchronization. Whenever the mouse does not move correctly, there are two ways
for re-synchronizing local and remote mouse:
Fast Sync
The fast synchronization is used to correct a temporary, but fixed skew.
Choose the option using the Remote Console options menu or press the
mouse synchronization hotkey sequence if you already defined one.
Intelligent Sync
14
If the fast sync does not work or the mouse settings have been changed
on the host system, use the intelligent resynchronization. This method
takes more time than Fast Sync and can be accessed with the
appropriate item in the Remote Console option menu. The intelligent
synchronization requires a correctly adjusted picture. Use the auto
adjustment function or the manual correction in the Video Settings panel
to setup the picture. The Sync mouse button on top of the Remote
Console may behave differently, depending on the current state of mouse
synchronization. Usually pressing this button leads to a fast sync, except
in situations where the KVM port or the video mode changed recently.
Note: At first start, if the local mouse pointer is not synchronized with the remote
mouse pointer, press the Auto Adjust Button once.
3.4.4 Host System Mouse Settings
While the IKVM-8000 works with accelerated mice and is able to synchronize the
local with the remote mouse pointer, there are the following limitations, which may
prevent this synchronization from working properly: (the following limitations do not
apply in case of USB and Mouse Type “MS Windows 2000 and newer”.)
Special Mouse Driver
There are mouse drivers that influence the synchronization process and
lead to desynchronized mouse pointers. If this happens, make sure you
do not use a special vendor-specific mouse driver on your host system.
Windows XP Mouse Settings
Windows XP knows a setting named “improve mouse acceleration”,
which has to be deactivated.
Active Desktop
If the Active Desktop feature of Microsoft Windows is enabled, do not use
a plain background. Instead, use some kind of wallpaper. As an
alternative, you could also disable the Active Desktop completely.
Navigate your mouse pointer into the upper left corner of the applet
screen and move it slightly forth and back. Thus the mouse will be
resynchronized. If re-synchronizing fails, disable the mouse acceleration
and repeat the procedure.
3.4.5 Single and Double Mouse Mode
The information above applies to the Double Mouse Mode, where remote and local
mouse pointers are visible and need to be synchronized. The IKVM-8000 also
15
features another mode, the Single Mouse Mode, where only the remote mouse
pointer is visible. Activate this mode in the open Remote Console and click into the
window area. The local mouse pointer will be hidden and the remote one can be
controlled directly. To leave this mode, it is necessary to define a mouse hotkey in
the Remote Console Settings Panel. Press this hotkey to free the captured local
mouse pointer.
3.4.6 Recommended Mouse Settings
For the different operating systems we can give the following advice:
MS Windows 2000/XP/2003 (Professional and Server)
In general, we recommend the usage of a mouse via USB. Choose USB
without Mouse Sync. For a PS/2 mouse, choose Auto Mouse Speed. For
XP disable the option enhance pointer precision in the Control Panel.
SUN Solaris
Adjust the mouse settings either via xset m 1 or use the CDE Control Panel
to set the mouse to 1:1, no acceleration. As an alternative you may also
use the Single Mouse Mode.
MAC OS X
We recommend using the Single Mouse Mode.
3.4.7 Video Modes
The IKVM-8000 recognizes a limited number of common video modes. When
running X11 on the host system, please do not use any custom mode lines with
special video modes. If you do, the IKVM-8000 may not be able to detect them. We
recommend using any of the standard VESA video modes, instead.
16
Chapter 4
4
Remote Usage
4.1 Prerequisite
The IKVM-8000 features an embedded operating system and applications offering
a variety of standardized interfaces. This chapter will describe both these interfaces,
and the way to use them in a more detailed manner. The interfaces are accessed
using the TCP/IP protocol family, thus they can be accessed using the built-in
Ethernet port.
The following interfaces are supported:
HTTP/HTTPS
The IKVM-8000 can be entirely managed using a standard web browser.
You can access the IKVM-8000 using the insecure HTTP protocol, or
using the encrypted HTTPS protocol. Whenever possible, use HTTPS.
Telnet
A standard Telnet client can be used to access an arbitrary device
connected to the IKVM-8000's serial port via a terminal mode.
The primary interface of the IKVM-8000 is the HTTP interface. This is covered
extensively in this chapter. Other interfaces are addressed in subtopics.
In order to use the Remote Console window of your managed host system, the
browser has to come with a Java Runtime Environment version 1.1 or higher. If the
browser has no Java support (such as on a small handheld device), you are still
able to maintain your remote host system using the administration forms displayed
by the browser itself.
Important: We recommend installing a Sun JVM 1.4.
For an insecure connection to the IKVM-8000, we can recommend the following
browsers:
• Microsoft Internet Explorer version 6.0 or higher on Windows 98, Windows
ME, Windows 2000, Windows XP and Windows Server 2003
• Netscape Navigator 7.0 or Mozilla 1.6 on Windows 98, Windows ME,
Windows 2000, Windows XP, Windows Server 2003, Linux and other UNIXlike Operating Systems
17
In order to access the remote host system using a securely encrypted connection,
you need a browser that supports the HTTPS protocol. Strong security is only
assured by using a key length of 128 Bit. Some of the old browsers do not have a
strong 128 Bit encryption algorithm.
Using the Internet Explorer, open the menu entry “?” and “Info” to read about the
key length that is currently activated. The dialog box contains a link that leads you
to information on how to upgrade your browser to a state of the art encryption
scheme. The picture below shows the dialog box presented by the Internet Explorer 6.0.
Newer web browsers do support strong encryption on default.
4.2 Login and Logout
4.2.1 Login
Note: Your web browser has to accept cookies, or else login is not possible.
Launch your web browser. Direct it to the address of your IKVM-8000, which you
configured during the initial configuration. The address used might be a plain IP
address or a host and domain name, in the case where you have given your IKVM8000 a symbolic name in the DNS. For instance, type the following in the address
line of your browser when establishing an unsecured connection:
http://<IP address of IKVM-8000>
When using a secure connection, type in:
https://<IP address of IKVM-8000>
This will lead you to the IKVM-8000 login page.
18
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