Pitney Bowes DM1100 User Manual

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Operator Guide

US English Version

DM1100™

DM Series

™

Digital Mailing System

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retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.

Due to our continuing program of product improvement, equipment and material specifica tions as well as performance features are subject to change without notice. Your postage meter may not have some of the features described in this book.

AccuTrac, Ascent, DM1100, DM Series, E-Z Seal, IntelliLink, WEIGH-ON-THE-WAY (W-O-W®) Postage By Phone, INVIEW and Pitney Bowes Supply Line are trademarks or registered trademarks of Pitney Bowes Inc. All other trademarks are trademarks or registered trademarks of the respective owners.

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Alerting Messages

Various messages are used throughout this guide to alert you to potentially hazardous or error causing conditions. These messages are as follows:

WARNING! Alerts you to conditions or practices that could cause serious injury.

CAUTION: Alerts you to conditions or practices that could cause damage to the

equipment or to the material being run.

IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed exactly.

NOTE: Provides a comment or explanation of the associated topic.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment gener ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equip ment in a residential area is likely to cause interference, in which case the user will be required to correct the interference at his own expense.

Use only a shielded interface cable to operate this equipment with a scale or other peripheral device

CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Pitney Bowes) could void the user’s authority to operate the equipment.

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FCC Compliance of Modem

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may resu lt in the d evices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).

If this IntelliLink® Control Center causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this IntelliLink® Control Center please cont act the help desk for rep air or warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number of the help desk. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer (user).

Connection to party-line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If the installation site has specially wired alarm equipment connect ed to the telephone line, ensure the installation of this IntelliLink® Control Center does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

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T able of Contents

Pitney Bowes Contact Information List Chapter 1 - Read this First Chapter 2 - Meet the DM Series™ Digital Mailing System Chapter 3 - Mail in a Minute Chapter 4 - Running Mail Chapter 5 - Mailing System Setup Chapter 6 - Adding Postage Chapter 7 - INVIEW™ Accounting Chapter 8 - Reports Chapter 9 - Maintaining and Updating Chapter 10 - Troubleshooting Chapter 11 - Supplies and Options Chapter 12 - Specifications Appendix A - Glossary Index

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Pitney Bowes Contact Information List

PB Web Sites • For frequently asked questions, go to:

http://www.pb.com

• To place requests for service or training, go to:

http://www.pb.com and click on My Account.

• To order PB supplies and accessories, go to:

http://www.pb.com and click on Online Store.

• To view and pay invoices online, go to:

http://www.pb.com and click on My Account.

• To view inventory, go to:

http://www.pb.com and click on My Account.

• To add postage to your Postage By Phone® Meter Payment System account, go to:

http://www.pb.com and click on Add Postage to Your Meter.

Our Help Desk For direct questions, call: 1.800.522.0020. Customer Service Represen-

tatives are available Monday through Friday, 8AM - 8:00PM EST.

Postage By

To contact, call 1.800.243.7800

Phone® System

Pitney Bowes Supplies

To order Pitney Bowes approved supplies, call our PB Supply Line™ at

1.800.243.7824.

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1 • Read This First

What’s in this Guide.............................................................................1-2

Other Information.................................................................................1-2

What You Need to Know......................................................................1-3

Safety Requirements............................................................................1-3

Important Information About Powering Off Your DM Series™ Digital

Mailing System.....................................................................................1-6

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1 • Read This First

What’s in this Guide

Chapter 1 - Read this First contains important information about USPS

requirements and equipment and telephone safety precautions. Chapter 2 - Meet the DM Series™ Digital Mailing System gives an over-

view of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foundation for the instructions in later sections of this book.

Chapter 3 - Mail in a Minute explains the basics of running mail on your system. By following these instructions, you will be able to run mail quickly.

Chapter 4 - Running Mail explains how to run mail in the different mail modes as well as when to use the various options.

Chapter 5 - Mailing System Setup provides step-by-step instructions for customizing your mailing system to suit your needs.

Chapter 6 - Adding Postage explains how to add postage funds to your postage meter (Postal Security Device) using the Pitney Bowe s Postage By Phone® Meter Payment system.

Chapter 7 - INVIEW™ Accounting explains how to use the INVIEW™ Accounting feature to track postage.

Chapter 8 - Reports explains the different types of reports available and how to print them.

Other  Information

Chapter 9 - Maintaining and Updating explains how to check the quality

of the meter stamp and how to take care of the moistener and t ape feeder. It also tells you how to add features and update postal rates and carriers.

Chapter 10 - Troubleshooting contains a list of problems you may encounter while using your mailing system.

Chapter 11 - Supplies and Options lists the supplies available for your system and how to order them.

Chapter 12 - Specifications contains the specifications fo r the mailing system and mailing materials.

Appendix A - Glossary defines mailing terms used throughout this operator guide.

This section describes other sources of information available for the  DM Series™ Digital Mailing System.

• Quick Reference Cards - Much of the information contained in the Operator guide, such as how to set postage, process mail, or clear jams is summarized in the Quick Reference Card Set. The cards are located in a slot in the Stacker module of your system.

• Our Help Desk - For a list of the Pitney Bowes web sites, refer to the

Pitney Bowes Contact Information List located at the front of this guide.

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DM1100™ Digital Mailing System Operating Guide

WARNING! Follow normal safety precautions for all office equipment whenever using your mailing system.

What You Need to Know

USPS Requirements



Safety Requirements

Since your postage meter (Postal Security Device) is licensed by the United States Postal Service (USPS), you must follow a few basic requirements.

• Mail must have the correct date and postage amount in the meter stamp.

• Metered mail must bear the ZIP Code location of the post office where the postage meter (Postal Security Device) is registered.

• If you move to another ZIP Code location, you must update the ZIP Code. You can do this by calling Postage by Phone®.

• Each time you refill your postage meter (Postal Security Device) through the modem or LAN, the Postage By Phone® Meter Payment System computer automatically performs a postal inspection. If the postage meter in your mailing machine has not detected a modemor LAN refill transaction at certain intervals, the message “Inspection Required” appears on the main screen of the IntelliLink® Control Cen ter. (The system will then prompt you to connect to Pitney Bowes and perform an inspection.)

• The postage tape you use must meet USPS specifications.

Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.

• Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dust ers, can cause an explosive-like condition that could result in a personal injury and/or property damage. Never use aerosol dusters labeled flam mable and always read instructions and safety precautions on the duster container label.

• Use the power cord supplied with the machine an d plug it into a properly grounded wall outlet located near the machine and easily accessible. Failure to properly ground the machine can result in severe personal injury and/or fire.

• The power cord wall plug is the primary means of disconnecting the machine from the AC supply.

• Do not remove the power cord's ground pin and do not use a ground adapter.

• Make sure the area in front of the power outlet is free of obstruction.

• DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on it.

• To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the equipment. The housing encloses hazardous parts. If any components are dropped or otherwise damaged, report such damage to your Pitney Bowes customer service representative.

• Keep fingers, long hair, jewelry, neck ties, and loose clothing away from moving parts at all times.

• When removing jammed material, avoid using too much force to prevent personal injury and damaging equipment.

• To prevent overheating do not cover system vent openings.

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• When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer.

• Do not remove covers as they enclose hazardous parts that should only be accessed by a Pitney Bowes Service Representative.

• Use only Pitney Bowes approved supplies, e.g., inks, tapes, and cleaners. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes Contact Information List at the front of this guide.

• Always follow the specific occupational safety and health standards prescribed for your workplace.

NOTE: Your mailing system requires annual cleaning by a Pitney Bowes service representative. For continued safe operation, contact your local Pit ney Bowes office for a scheduled cleaning

If you use an AC adapter to power the meter when it is off the mailing machine base:

• Use only the AC adapter designed specifically for the IntelliLink® Control Center. Third-party AC adapters may damage the IntelliLink® Control Center.

• To protect against electrical shock, plug the AC adapter into a properly grounded power outlet.

• Do not route the AC adapter cable over sharp edges or trap between furniture.

CAUTION: In case of an ink spill, leaking ink or excessive ink accumulation, immediately power down and disconnect the power cord from the wall plug and call your local Pitney Bowes office for a cleaning.

The IntelliLink® Control Center and its built-in postage meter (Postal Security Device) connect directly to analog telephone lines. For your protection we urge you to follow basic safety precautions to reduce the risk of fire, electric shock and injury to persons, as well as the following:

• Never connect telephone wiring during a lightning storm.

• Disconnect the meter telephone line during a lightning storm.

• Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning.

• Never install telephone jacks in wet locations.

• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

• Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Do not use the telephone or equipment connected to the telephone line in the vicinity of a gas leak

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U7PS Power

WARNING! Follow normal safety precautions for all office equipment whenever using the Power Stacker.

Stacker

DM1100™ Digital Mailing System Operating Guide

• Do not connect your postage meter (Postal Security Device) to a digital phone line. The device’s built-in modem is designed to work with an analog phone line only. (Your fax machine is usually connected to an analog phone line.) If you do not know if your line is digital, call your phone provider for verification.

• Disconnect the telephone cord from the wall before removing the  IntelliLink® Control Center.

CAUTION: To reduce the risk of fire, use only the 26 AWG telecommunication line cord supplied separately.

• To obtain Pitney Bowes supplies, please contact our Pitney Bowes Supply Line™. Material Safety Data Sheets can be obtained on the web or from our Pitney Bowes Supply Line™. Refer to the Pitney Bowes Con tact Information List at the front of this guide for phone numbers and web site information.

• Avoid touching moving parts or materials while the machine is in use. Keep hands, loose clothing, jewelry and long hair away from all moving parts.

• Do not remove covers. Covers enclose hazardous parts that should only be accessed by properly trained service personnel. Immediately report to Pitney Bowes Service any damaged or non-functioning compo nents that renders the unit unsafe.

• Place the unit in an accessible location to allow for proper venting of the equipment and to facilitate servicing.

• The power cord wall plug is the primary means of disconnecting the machine from the AC supply.

• Do not use an adapter plug on the line cord or wall outlet.

• Do not remove the ground pin from the line cord.

• Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.

• Do not route the power cord over sharp edges or trapped between furniture.

• Ensure there is no strain on the power cord where it becomes jammed between the equipment, walls or furniture.

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NO NONO

YES

OFF

• Be certain the area in front of the wall receptacle into which the machine is plugged is free from obstruction.

• To prevent overheating, do not cover the vent openings.

• Read all instructions before attempting to operate the equipment.

• Use this equipment only for its intended purpose.

If your stacker has an AC adapter to power the stacker:

• Use only the AC adapter designed specifically for the stacker and shown in Chapter 11, Supplies and Options. Third-party AC adapters may damage the stacker.

• To protect against electrical shock, plug the AC adapter power cord into a properly grounded wall outlet. Do not route the AC adapter cable over sharp edges or trap it between furniture.

NOTE: Always follow the specific occupational safety and health st andards for your workplace.

Important Information About Powering Off Your DM Series™ Digital Mailing System

Your DM Series™ Digital Mailing System is designe d to remain powered on at all times. This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance.

Your DM Series™ System has a power switch (for the location, refer to Chapter 2 of this guide) so that you can properly remove power to the sys tem.

If you need to power off your system, you must use the power switch. When you power off the system, the system immediately moves the printhead back to the capping station to keep the printhead from drying out.

Powering off your system by any other means, such as a wall switch, a power strip, or unplugging from a wall outlet, will result in higher than normal ink consumption and could damage your mailing system.

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2 • Meet the DM1100™ Digital Mailing System

Introducing the DM Series™ Mailing System.......................................2-2

Features and Benefits..........................................................................2-2

Parts of the Mailing System..................................................................2-5

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Introducing the DM Series™ Mailing System

Features and Benefits

Postage Security Device

The DM Series™ Digital Mailing System is an easy-to-use digital mailing system you can tailor to satisfy the unique requirements of your organiza tion. This system:

• Automatically feeds a stack of mixed mail envelopes.

• Weighs envelopes, flats and packages (up to 1lb.)

• Moistens and seals the envelopes with flaps open or closed.

• Imprints the correct postage amount.

• Stacks the finished mail.

The following section provides a summary of the main features and benefits of the DM Series™ Digital Mailing System.

Your mailing system is equipped with a Postal Security Device (PSD) that incorporates the latest technology approved by the United States Postal Service to secure funds. This technology eliminates the need to perform physical inspections of your postal security device. The PSD contains the funds and performs all calculations necessary to print meter stamps that comply with current USPS standards. The PSD is located in your mailing system's IntelliLink® Control Center.

Easy-to-Use IntelliLink® Control Center

Variety of Communications Options

The IntelliLink® Control Center is mounted on the top of your mailing system and features a large easy-to-read graphic display, function keys and alpha and numeric keypads. A series of messages and options appear in the display to prompt you through all of the setup and mailing operations. You use the function keys and keypads to respond to the system prompts and select your options.

Your DM Series™ Digital Mailing System comes with communications ports for data communications with Pitney Bowes support services and for interfacing to external devices such as a personal computer, an optional scale, or other peripherals.

An internal modem with an external interface to analog telephone lines allows data communications with Pitney Bowes support services as well as external mail/parcel carriers.

Communications with Pitney Bowes provides the following benefits:

• Postage By Phone® Meter Payment System refills

• Remote postage inspections

• USPS Confirmation Services (Delivery Confirmation, Signature Confirmation, and electronic filing of Certified Mail)

• Ability to download graphic images (ads, inscriptions, and permits)

• Ability to download rate change and software updates

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DM1100™ Digital Mailing System Operating Guide

Ability to Use Other Pitney Bowes Equipment

You can use the following Pitney Bowes equipment with your mailing system:

U7PS Power Stacker.

This provides a larger area for stacking imprinted envelopes. (Optional.)

Mail Machine Interface

The Mail Machine Interface (MMI) enables communication between DI900™/DI950™ FastPac® Inserting Systems and the DM Series™ Mail ing System via a USB connection.

The DI900™/DI950™ sends start and stop signals to the mailing system, and the mailing system can send error messages back to the inserter to stop feeding.

• If the mailing system is overcome with mail, it can pause the inserter to prevent it from producing any additional mail pieces, process the mail pieces on the feeder, then signal the inserter to resume once it has caught up.

• When the mailing system is in maintenance mode, it will pause the inserter, then signal the inserter to resume once maintenance is com plete.

• If you want to operate the mailing system in standalone mode, press the Stop key on the IntelliLink® Control Center. The DI900™/DI950™ inserter will finish creating any mail pieces in process. Press Start (at the mailing system) to finish processing any pieces of mail on the feeder. Then, refer to your the operating guide for you mailing system for instructions on processing mail.

NOTE: Once you have completed processing mail in standalone mode, press the Stop key. To resume using the MMI Interface, start creating mail pieces at the DI900™/DI950™ inserter.

Contact your Pitney Bowes Account Representative for more information.

Accounting and Reporting

INVIEW™ Accounting

INVIEW™ Accounting and reporting allows you to store postage costs for 300 accounts. You can run reports on single or multiple accounts and limit access to the accounts by password protecting them. For more information about INVIEW™ Accounting, refer to Chapter 7, INVIEW™ Accounting in this guide.

Budget Manager

You can also acquire the enhanced accounting package, Budget Manager. Budget Manager allows you to create more accounts with higher levels of detail. For more information on Budget Manager, refer to Budget Manager

Operator Guide, SV60957.

Business Manager

You can connect your DM Series™ system d irectly to a Business Man ager host PC and control all of your accounts, operators and postal transaction data through the Business Manager Administration module. For more infor mation on Business Manager, refer to the help within the Business Manager application.

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

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2 • Meet the DM1100™ Digital Mailing System

COMPLIANTCOMPLIANT

Advertisements and Inscriptions

Ads and inscriptions are messages you can include in the meter stamp. A number of standard advertisements and in scriptions are inclu ded with yo ur mailing system. You can order customized ads and inscriptions by calling the Pitney Bowes Supply Line™ (refer to the Pitney Bowes Contact Infor

mation List at the front of this guide for the phone number). For information on ordering ads and inscriptions, refer to Chapter 11, Supplies and Options in this guide.

When you order additional advertisements or inscriptions you receive an art card which you insert into a slot on the side of the IntelliLink® Control Center. Once installed, you can select an advertisement or inscription when you run mail.

Shape Based Rating

Shape based rates are USPS® rates that are based on the weight and dimensions (thickness, length, width) of the mail piece. All new DM Series™ mailing systems have been updated to support this rating structure.

Optional Permits You can print a permit on a piece of mail instead of a meter stamp. A permit

is a postal mark containing a permit number that provides you with special processing or discount rates. You get the permit(s) from the US Post Office and the permit artwork from Pitney Bowes. For information on ordering p er mits, refer to Chapter 11, Supplies and Options in this guide.

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DM1100™ Digital Mailing System Operating Guide

1234567

Parts of the Mailing System

Mailing System Exterior

This section describes the parts of your DM1100™ mailing system and includes:

• The Mailing System Exterior

• The Mailing System Interior

• The IntelliLink® Control Center

• The Main Screen

Refer to the diagram for the location of each component.

IntelliLink® Control Center - This contains the screen and keypad for communicating with the mailing machine and the built-in postage meter (Postal Security Device).

Main Cover - Protect moving parts and prevent foreign objects from entering the machine. The feed cover protects the feeder.

Wet/Dry Tape Lever - Move this lever down for dry tapes or pressure-sensitive tapes; move it up to wet gummed tapes.

Stacker (not shown) - This is where mail is deposited after the postage is applied to the piece of mail. It is located on the right side of the machine. It may be a drop stacker, or an optional U7PS Power Stacker.

Flats Guide - Keeps flats aligned while feeding.

Feed Rollers - Rollers that move the mail on the transport deck

into the feeder. On/Off switch - Turns the mailing system on and off. This is

located on the lower left side of the feed deck.

Feed Deck - This is where you load the mail.

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2 • Meet the DM1100™ Digital Mailing System

see inset

The Digital Mailing System Exterior

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DM1100™ Digital Mailing System Operating Guide

12345

Mailing System Interior

Refer to the diagram for the location of each component.

Roll tape - The tape supply is located here. Print meter stamps on tape for pieces of mail that cannot go through the system. You can also print reports on tape.

Printer and Ink Cartridge - Produces the meter stamp on the mail piece or tape.

Transport Jam Lever - Lift this to clear jams on the transport section of the feed deck.

Feeder Jam Release Lever - Lift this to clear jams in the feeder section of the feed deck.

Light Mail/Postcard Selection Knob - Applies pressure to envelopes to ensure proper sealing.

Thickness Adjustment Knob - Use this to adjust for the thickness of the envelopes.

E-Z Seal® Sealing Solution Moistener Bottles - Hold the E-Z Seal® Sealing Solution used to seal mail and tapes.

External Device Ports - Use these ports to connect to external devices like a power stacker.

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2 • Meet the DM1100™ Digital Mailing System

(see inset)

USB Ports (USB network adapter can be plugged in here)

Power Stacker Port

Serial Port

USB Network Adapter and LAN Cable

The Digital Mailing System Interior

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DM1100™ Digital Mailing System Operating Guide

234

6 7

10 11

121314

The IntelliLink® Control Center

This section describes all of the function keys on the IntelliLink Control Center, the control center Main Screen, and the connectors on the back of the control center used to connect it to the AC adapter and to internal and external phone lines.

Function Keys

Five Screen Keys - The five keys directly to the left of the display

screen allow you to select options displayed on the screen.

Lock Button - Locks the IntelliLink® Control Center. Normal Preset Key - Returns you to the most commonly used set-

ting. Mode Key - Press to choose from a variety of mail processing

modes. Class Key - Enables you to select the correct class for your mailing

(e.g., First Class, Priority, Media mail). Seal Key - Allows you to moisten and seal envelopes, with or with-

out applying postage. You can also choose not to seal the envelopes at all. You can also choose not to seal the envelopes at all, adjust the wetness, or prime the moistener.

Accounts Key - Press to set up and edit accounts.

Custom Preset Key - Use this to choose frequently-used system

key settings for running different jobs Menu Key - Press to view the following settings and options:

• Meter Stamp Options

•Set Up

• Zero Scale

• Maintenance

• Turn Features On

• Confirmation Services

• Adjust Display Contrast Funds Key - Press to view the following settings and options:

• Funds Available (in postage meter)

• Funds Used

• Total Pieces (of mail processed by your mail system)

Reports Key - Offers a selection of different types of reports to run.

Help Key - Gives detailed information about a screen you are view-

ing. Numeric Keys - Press numbered keys to enter postage amounts

and weight. You can also use these keys to select numbered options appearing in the display.

Enter Key - Press to enter the informa tion you have selected for the mailing system.

Arrow Keys - Moves you to new menus, or scrolls menus and selects options.

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2 • Meet the DM1100™ Digital Mailing System

171819

Start Key - Begins processing mail with the options you have

selected. Tape Key - Allows you to print postage tapes for packages or

pieces of mail that are outside the limits specified for mailing materials. See Specifications in Chapter 12 of this guide for details.

Stop Key - Ends a mail or tape processing job in progress. Clear Key - Clears an entry, or takes you back one screen. Alpha Keyboard - Use to enter accounts and other setup informa-

tion. This keyboard is under a cover that opens for access.

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DM1100™ Digital Mailing System Operating Guide

2 3

The Main Screen

The content of the main screen depends upon the current mode of the machine. Main screens are the only screens that contain a meter stamp replica area and a main status area.

The main screen enters a sleep mode after a certain period of inactivity. Pressing any key wakes up the system and shows the last screen on the display, or the one corresponding to the Normal Preset settings (refer to Define Presets in Chapter 5 in this guide for more information).

Advertisement Display - The optional message to be printed on the envelopes or tape (if selected).

Account - The optional account number or name charged with postage.

Class - The class you selected for the piece of mail. Main Status Area - Important information such as warnings or help

or navigation tips. For example, if you select a class, a message appears in this area.

Weight Display Area - The weight of the piece of mail. Mode - The mode in which the piece of mail will be processed, or

what the next required action will be. Meter Stamp - The of ficial USPS indicia printed on the envelope or

tape. Batch Count - The number of pieces of mail run in a job.

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2 • Meet the DM1100™ Digital Mailing System

Internal Analog Phone Line Connector

Use this to connect directly to an analog phone line

IntelliLink® Control Center installed on a DM1100™ Digital Mailing System base. Dotted line indicates AC Adapter Receptacle is covered by base

Connectors on the Back of the IntelliLink® Control Center

• Internal Analog Phone Line Connector - The IntelliLink® Control

Center has an internal analog modem and can connect directly to an analog phone line. The term analog phone line refers to a RJ11C or RJ11W compatible (single line) telephone wall plug typically used for a residential phone or facsimile hookup.

• IntelliLink® Control Center AC Adapter Receptacle - The receptacle

for the AC adapter is located on the back of the IntelliLink® Control Center. If you need to remove the control center from the mailing sys tem base and move it to an analog telephone line, you plug the AC adapter into this receptacle. When the control center is connected to the mailing system base, access to the AC adapter is blocked as indi cated by the dotted line in the picture below.

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3 • Mail in a Minute

Mail in a Minute....................................................................................3-2

Preparing Your Mail..............................................................................3-2

Running the Mail..................................................................................3-3

Printing Postage Tapes ........................................................................3-4

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3 • Mail in a Minute

Envelopes shingled to the left

Feed Sensor

Flats Guide

Mail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-

est and easiest way to run a piece of mail or print a postage tape.

Use this mode if:

• You know the postage amount.

• All envelopes are the same size.

• You are printing postage on postcards.

For instructions on other available modes for running your mail, refer to Determining the Correct Postage Mode section in Chapter 4 in this guide.

For tips on feeling light weight or bulky pieces of mail, flats and postcards, or any mail that is easily damaged, refer the Tips on Feeding Mail section in Chapter 4 in this guide.

Preparing Your Mail

1. Remove any onion skin/airmail type envelopes, Tyvek® envelopes,

envelopes that are thicker than 5/8” or any pieces of mail that are out

side the limits specified for mailing materials - see Specifications in Chapter 12 of this guide for details. Print the postage for this type of mail on tape.

2. Sort the mail by envelope size and weight. If you are using the accou nt-

ing feature, sort by account as well.

3. Shingle the envelopes so they

are slanted slightly to the left as shown in the picture shown at right.

       

4. Place the stack of mail on the feed deck shown in the picture below.

3-2 SV62146 Rev. D

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DM1100™ Digital Mailing System Operating Guide

Normal Mail Setting

Thick Mail Setting

Thin Mail Setting

• Place the envelopes with the flaps down and against the rear wall.

• Make sure the envelopes are pushed far enough so that they cover

the feed sensor on the rear wall.

5. Use the thickness adjustment knob to adjust for envelope thickness.

• For thicker pieces of mail 

(3/8” to 5/8”), or mail containing several inserts, use the thick mail setting. For most mail under 3/8", use the nor mal mail settings.

• For large stacks of thin mail,

such as single inserts or post cards, the thin mail setting may be needed for better performance. Refer to the

figure on the right. To pick a setting, turn the knob to the arrow located on the feed cover.

6. Make sure you have sufficient funds in your postage meter. If the message “Low Funds” appears on the screen, make sure you can complete the mail run with the funds you have. If you do not have enough funds,

see Chapter 6, Adding Postage in this guide.



Running the Mail

1. Press the Mode key on the IntelliLink® Control Center.

2. Select Key In Postage.

3. Key in the correct postage value using the numeric keys on the control center, then press the Enter key.

4. Place the piece of mail on the feed deck and press the Start key.

SV62146 Rev. D 3-3

Page 32

3 • Mail in a Minute

Dry T ape Setting

Wet Tape Setting

Printing Postage Tapes

Print postage tapes for:

• Packages

• Onion skin/airmail type envelopes

• Tyvek® envelopes

• Envelopes that are thicker than 3/4”

• Any pieces of mail that are outside the limits specified for mailing materials - see Specifications, Mailing Materials in Chapter 12 of this guide for details.

To use this feature you must know the amount of postage you want to print. You can easily determine this using a scale.

CAUTION: Use only fresh rolls of Pitney Bowes tape to avoid distortion or jams in the mechanism and possible loss of post age.

To print a postage tape:

1. Press the Mode key on the IntelliLink® Control Center.

2. Select Key In Postage.

3. When the “Ready “ screen appears, use the numeric keypad to enter in the postage amount.

4. Press Enter to confirm the postage amount.

5. Locate the tape exit on the right side of the machine.

6. Move the “wet/dry” tape lever

• down for dry tapes or pressure-sensitive tapes,

• up for wetting gummed tapes.

7. Press the Tape key to print one tape. To print multiple tapes:

• Enter the number of tapes you want to print using the number keys.

• Press the Tape key.

8. The mailing system ejects dry tapes until the number you entered is reached. The machine won’t print another wet tape until you remove the previous one. This prevents tapes from sticking to each other.

9. Remove tapes from the tape exit on the right side of the machine.

NOTE: The machine ejects dry tapes until th e number you enter ed is r eached.

The machine will not print another wet tape until you remove the previous one. This prevents tapes from sticking to each other.

3-4 SV62146 Rev. D

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4 • Running Mail

Navigating Hints...................................................................................4-2

Applying Postage and Running Mail....................................................4-3

Determining the Correct Postage Mode...............................................4-4

Preparing Your Mail..............................................................................4-6

Selecting the Postage Mode and Running the Mail........................... 4-10

Selecting or Deselecting an Account .................................................4-16

Selecting the Class, Carrier, Special Services or Options .................4-18

Selecting the Meter Stamp Options....................................................4-20

Using Electronic Confirmation Services.............................................4-22

Adding Postage or Changing the Date...............................................4-32

Clearing the Batch Count...................................................................4-33

SV62146 Rev. D

Page 34

4 • Running Mail

Select Mode

 1. Key in Postage  2. W-O-W® - Weigh on the Way  3. Weigh First Piece  4. Differential Weighing  5. Attached Scale





Home

Screen Options

Arrow Keys and Help Information

Navigating Hints

• The maximum number of options displayed is 5. To view more options, press the down arrow key.

• You can select a numbered option either by pressing the screen key next to the option, or by pressing the corresponding number on the key board and then pressing the Enter key.

• To go back one screen or more, clear an entry, or return to the “Ready” screen, press the Clear key. Pressing the left arrow key returns you to the main screen.

• Other selection or navigation or help information appears at the bottom of the screen. Also, check for messages next to the arrow keys on the bottom right side of the screen.

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DM1100™ Digital Mailing System Operating Guide

123

45678

Applying Postage and Running Mail

To apply postage and run mail on the DM1100™ mailing system, follow the procedures listed here.

You must follow procedures 1 and 2 before you run mail through the system and apply postage. If you are using Accounting, you must also follow procedure 4.

Follow the other procedures listed here as needed. For details on each procedure, refer to the section number listed here.

Determining the Correct Postage Mode. Deciding the appropriate mode for your specific mail run.

Preparing Your Mail. Getting your mail ready for the Digit al Mailing System. Selecting the Postage Mode and Running Mail. Choosing the mode for

running your mail and tapes. Selecting or Deselecting an Account. Refer to this section if your system

uses accounting. Selecting the Class, Carrier, Special Services or Options. Refer to this

section if you need to specify a class or select a special service. Selecting Meter Stamp Options. This section describes how to change the

elements printed on your piece of mail. Using Electronic Confirmation Services. This section tells you how to use

preprinted barcode labels provided by Pitney Bowes to electronically process and submit records for USPS® Confirmation Services to the Pitney Bowes Data Center.

Adding Postage or Changing the Date. This sections tells you how to add more postage or change the date of your postage.

Clearing the Batch Count. Refer to this section if you want to clear or reset the number of pieces of mail processed by your system.

SV62146 Rev. D 4-3

Page 36

4 • Running Mail

Determining the Correct Postage Mode

Feeding Mail or Printing Tape?

1. If your mail requires no application of postage, see Chart C on the following page to choose your mode.

2. If your mail requires postage, you must determine if you can print directly on your mail. You can feed mail if your pieces of mail are:

• under 5/8in. (15.9mm) thick.

• over 3.5 in. x 5 in. or under 13 in. x 15 in.

• under 1.0 lbs (16 oz.).

• not too thin (such as fliers, or Tyvek® envelopes) or too fragile

(such as air mail and onion skin envelopes) to pass through the feeder.

• Meet the other requirements for mail feeding listed in Chapter 12,

Specifications in this guide.

3. If your mail meets the above requirements, select the appropriat e mode from Chart A below.

4. If your mail does NOT meet the requirements for direct printing, you MUST print a postage tape. Select the applicable postage mode from Chart B on the following page.

Chart A - Printing on Mail

If: Then use this mode:

You know the amount of postage needed for your piece of mail.

You do not know the weight of your piece of mail.

The pieces of mail are different weights bu t fall within the guidelines listed above and in the Specifications in Chapter 12 in this guide.

All pieces of mail are identical.

Your pieces of mail vary in types, sizes, and/or weights.

Key In Postage

Attached Scale

W-O-W® - Weigh-On-TheWay®

Weight First Piece (only available with W-O-W®)

Differential Weighing

4-4 SV62146 Rev. D

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DM1100™ Digital Mailing System Operating Guide

Chart B - Postage Tape Mode

If: Then use this mode:

You know the amount of postage needed for your piece of mail.

You do not know the weight of your piece of mail.

You have several pieces of mail and do not know their postage

You know the weight.

Your pieces of mail vary in types, sizes and/or weights.

Key In Postage

Attached Scale

Attached Scale - AutoTape (An option you may be able to purchase. Not available on all systems.)

Manual Weight Entry (An option you may be able to pur chase. Not available on all systems.)

Differential Weighing

Chart C - Mail Modes with NO Postage

If: Then use this mode:

You only want to seal the envelope and do NOT want to apply postage.

Seal Only (No Printing)

Time and Date Stamp (An You want to print the date or time on incoming mail for record keeping.

option you may be able to pur

chase. Not available on all

systems.)

Chart D - Permit Mail

If: Then use this mode:

Print Permit (An option you

may be able to purchase that Your mail requires a permit.

requires a separate

IntelliLink® Control Center.

Not available on all systems.)



SV62146 Rev. D 4-5

Page 38

4 • Running Mail

Envelopes shingled to the left

Feed Sensor

Flats Guide

Preparing Your Mail

About Running Mail

If you intend to run pieces of mail through your system, read About Running Mail below . If you are going to print postage t apes, read About Printing Postage Tapes in this section.

Then, proceed to instructions for selecting the mode and running the job. Refer to Chapter 12, Specifications in this guide to make sure your mail is

compatible with your mailing system. For tips on feeding light weight or bulky pieces of mail, flats and postcards, or any mail that is easily dam aged, refer to “Tips on Feeding Mail” in this section.

1. Sort the mail by envelope size. If you are using the accounting feature, sort by account as well.

2. Shingle the envelopes so they are slanted slightly to the left as shown in the picture on the right.

       



3. Place the stack of mail on the feed deck shown in the picture below.

• Place the envelopes with the flaps down and against the rear wall.

• Make sure the envelopes are pushed far enough so that they cover

the feed sensor on the rear wall.

4-6 SV62146 Rev. D

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DM1100™ Digital Mailing System Operating Guide

Normal Mail Setting

Thick Mail Setting

Thin Mail Setting

4. Use the thickness adjustment knob to adjust for envelope thickness.

• For thicker pieces of mail 

(3/8” to 5/8”), or mail containing several inserts, use the thick mail setting. For most mail under 3/8", use the nor mal mail settings.

• For large stacks of thin mail,

such as single inserts or post cards, the thin mail setting may be needed for better performance. Refer to the figure on the right.

5. To pick a setting, turn the knob to the arrow located on the feed cover. Make sure you have sufficient funds in your postage meter. If the mes sage “Low Funds” appears on the screen, make sure you can complete the mail run with the funds you have. If you do not have enough funds, see Chapter 6, Adding Postage in this guide.

SV62146 Rev. D 4-7

Page 40

4 • Running Mail

if this is where you want the indicia ...

make sure the mail is completely sealed when you feed

Flap face-down and sealed

Tips on Feeding Mail

• Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key on the IntelliLink® Control Center and select Sealer off or the envelopes will jam.

• Pieces of mail that are 5/8" thick: If you are running pieces of mail that are each 5/8” thick, you must run them one piece at a time. Do not stack them on the feed deck and attempt to feed them automatically they will jam.

• Puffy mail: Be sure to compress all "puffy" mail before placing it on the feed deck.

• Portrait flats or light, easily damaged mail: You may want to reduce the speed at which the pieces of mail travel through the mach ine. To do this, press the Mode key, then press the right arrow key (speed) to change between normal and reduced speed.

• Any mail with the flap on the opposite side: For mail where the ind icia is located on the side opposite of the flap (the flap is on the bottom of the mail piece), make sure the mail is completely sealed before pro cessing the mail in the W-O-W® mode as shown below.

4-8 SV62146 Rev. D

• Postcards: You may want to process postcards using the reduced speed mode. Remember to use the Key in Postage mode for postcards

Page 41

DM1100™ Digital Mailing System Operating Guide

About Printing Postage Tapes

Print postage tapes for:

• Packages

• Onion skin/airmail type envelopes

• Tyvek® envelopes

• Envelopes that are thicker than 5/8”

• Any pieces of mail that are outside the limits specified for mailing materials - see Chapter 12, Specifications in this guide for details.

You can request up to 100 tapes at a time. The tapes exit into the stacker. The mailing system is designed to use a special pressure sensitive adhe

sive tape made exclusively for it.

CAUTION: Use only fresh rolls of Pitney Bowes® tape to avoid distortion or jams in the mechanism and possible loss of postage.

• To print one tape, you simply press the Tape key instead of placing mail on the feed deck.

• To print more than one tape, use the numeric keys to type in the number of tapes you want, then press the Tape key. The tapes exit into the stacker on the right side of the mailing system.

NOTE: Do not lift any of the covers on the mailing system while the tape is printing or the system will stop printing, cut and eject the tape.

SV62146 Rev. D 4-9

Page 42

4 • Running Mail

Select Mode

 Reduced Speed  Key in Postage  W-O-W® - Weigh on the

Way

 Weigh First Piece  Differential Weighing  Manual Weight Entry  Attached Scale  Seal Menu  Time and Date Stamping

Selecting the Postage Mode and Running the Mail

Once you decide the appropriate mode for running your mail job, you select the mode on your mailing system. To access the modes, press the Mode key on the IntelliLink® Control Center.

The names of the modes as they appear on the screen are shown in the menu on the right.

Depending on your model number, you may have all or only some of these options.

For a detailed description of each mode, refer to the specific mode topic in this sec tion. Follow the steps for your mode exactly.

While your mailing system processes the mail, the screen:

• Displays the status of the current job.

• Instructs you, if necessary, to insert an envelope or to reboot your system (or displays an error message).

• Keeps a running count of processed mail.

• Displays errors, at which point the machine stops immediately.



Mode Selection: Reduced Speed

4-10 SV62146 Rev. D

Reduced Speed Mode provides "Normal" or "Reduced" speed mode for mail that requires extra care during processing. This option can be saved in a custom preset.

To use this mode:

1. Press the Mode key.

2. Press the right arrow key to toggle between "Normal" and "Reduced" speed. The current speed appears on the bottom left corner of the screen.

Reduced Speed Mode will remain active unless it is changed by the operator, or the system defaults to ‘Normal’ as part of the Normal Preset.

Page 43

DM1100™ Digital Mailing System Operating Guide

Mode Selection: Key in Postage

Mode Selection: W-O-W® - WeighOn-The-Way®

Use this mode if you know what the correct amount of postage is for your mail and you intend to apply this postage to each piece.

1. Press the Mode key.

2. Select Key In Postage.

3. Key in the correct postage value using the numeric keys on the  IntelliLink® Control Center, then press the Enter key.

4. If you are done, place the mail on the feed deck and press the Start key, otherwise go to step 4.

5. If you want to change the date, add or change an advertisement or inscription, press the Menu key and select Meter Stamp Options. For more information, refer to chapter.

6. When finished, place the stack of mail or piece of mail on the feed deck and press the Start key.

7. If you are using the optional Power Stacker, we recommend you remove your mail in manageable stacks and not allow the deck to fill completely. The system will halt the stacker if it is filled to its maximum capacity.

The W-O-W® feature increases your productivity by weighing the piece of mail and applying the correct postage as it travels through the mailing machine.

“Selecting the Meter Stamp Options” in this

WARNING! Do not lean on or disturb the system while it is processing mail in this mode. It will affect the amount of postage applied to the mail piece.

To run mail in the W-O-W® mode:

1. Press the Mode key.

2. Select W-O-W® - Weigh on the Way.

3. Press the Class key and select the class. For more information, refer to “Selecting the Class, Carrier , Special Se rvices or Options” in this chapter.

4. Press the Seal key and select your sealing option.

5. Place the stack of mail on the feed deck.

6. Press the Start key.

SV62146 Rev. D 4-11

Page 44

4 • Running Mail

Mode Selection: Weigh First Piece

This feature is available only on systems that have the optional  Weigh-On-The-Way® (W-O-W®) module installed.

In this mode, the machine weighs the first mail piece and processes the remaining mail at the same postage rate.

WARNING! Do not lean on or disturb the system while it is processing mail in this mode. It will affect the amount of postage applied to the mail piece.

To run mail in this mode:

1. Press the Mode key.

2. Select Weigh First Piece.

3. Press the Class key and select the class. For more information, refer to Selecting the Class, Carrier, Special Services or Optio ns in this chapter.

4. Press the Seal key and select your sealing option.

5. Place the stack of mail on the feed deck.

6. Press the Start key.

Mode Selection: Differential Weighing

This option is available on your system if it has an attached external scale. This option allows you to place all of the mail on the scale at once, then

remove each piece, one at a time and run it through the system. The sys tem calculates the postage for each piece of mail you remove from the scale and applies the postage to the piece as it goes through the mailing system.

For larger pieces of mail (large envelopes or packages), you can use differential weighing to have the system automatically print a tape every time you remove a piece of mail from the scale.

Before using differential weighing:

• Make sure each piece of mail weighs at least as much as the amount specified as the differential trip weight during the installation of your mailing system. Refer to the Set Up the Scale/Select Rates: Diff Weigh Trip Weight section in Chapter 5 in this guide.

• Make sure the stack of mail is less than the capacity of the scale. If "overweight" appears on the display, remove pieces of mail until the message disappears.

To use differential weighing:

1. Remove all pieces of mail from the scale.

2. Set the scale to zero by pressing the Menu key, then selecting Zero Scale.

3. Press the Mode key.

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DM1100™ Digital Mailing System Operating Guide

4. Select Differential Weighing. The system prompts you to place the mail on the scale.

CAUTION: Make sure you center the mail on the scale and check to be sure it is not touching any other surface or object.

5. Place the mail on the scale.

• If you have previously selected a class, the system displays the fol-

lowing prompt at the top of the screen: Print tapes automatically

On or Off.

- If you select On, then when you remove each piece of mail, the system automatically prints a tape.

- If you select Off, you remove the first piece of mail and place it on the feed deck. The system automatically feeds the mail.

• If you have not previously selected a class, you are prompted to select one now. For more information, refer to Carrier, Special Services or Options” in this chapter.

6. Begin removing mail from the scale. Please note the following:

• Remove each piece of mail in a single continuous motion.

• If you mistakenly remove more than one piece of mail, put all of the pieces of mail back on the scale. If you only put one piece back on, the system does not print the correct postage.

7. When you remove the last piece of mail from the scale, the system asks you if you want to print postage. This is in case the last piece you remove from the scale is the container for the mail.

8. If you are using the optional Power Stacker, we recommend you remove your mail in manageable stacks and not allow the deck to fill completely. The system will halt the stacker if it is filled to its maximum capacity.

“Selecting the Class,

SV62146 Rev. D 4-13

Page 46

4 • Running Mail

Mode Selection: Attached Scale

If the attached scale is particularly sensitive, run this mode with the Autoscale feature set to Off. This will prevent the system from automatically reverting to Attached Scale mode when W-O-W® mode is in use.

Use this option If the AutoScale feature is set to Off. See Set Up Scales/ Rates: AutoScale in Chapter 5 in this guide.

1. Press the Mode key.

2. Select Attached Scale. The “Attached Scale Mode” screen appears.

3. Place the piece of mail on the scale.

CAUTION: Make sure you center the mail on the scale and check to be sure it is not touching any other surface or object.

4. If the class displayed in this screen is incorrect, press the Class key and select the class. For more information, refer to

“Selecting the

Class, Carrier, Special Services or Options” in this chapter.

5. If this is a package, press the Tape key, otherwise go to step 6.

6. Place the piece of mail on the feed deck.

7. Press the Start key.

Mode Selection: Seal Menu

Seal Only Mode allows you to seal envelopes without applying postage. If you are running INVIEW™ Accounting, and you select Seal Only Mode, you will be prompted to select an account to track the pieces against.

When you view or print an accounting report, “Seal Only” will appear in the Class column if the pieces were processed in Seal Only mode.

1. Press the Mode key.

2. Select Seal Menu and then select the appropriate option.

3. Select the Reset Counter option if you want to clear the number of pieces of mail fed into the machine in the seal only mode.

4. Place the mail on the feed deck.

5. Press the Start key.

NOTE: For additional se aling options, press the Seal key on the IntelliLink® Control Center. This allows you to select the following options:

• Sealer and Print

• Seal Only

•Print Only

• Adjust Wetness*

*For more information, refer to the Adjusting the Wetness section in Chapter 9 of this guide.

6. If you are using the optional Power Stacker, we recommend you remove your mail in manageable stacks and not allow the deck to fill completely. The system will halt the stacker if it is filled to its maximum capacity.

4-14 SV62146 Rev. D

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DM1100™ Digital Mailing System Operating Guide

Date prints here (MMM DD YYYY)

Time prints here

Mode Selection: Time and Date Stamping

Time Date Stamping mode allows you to print the current time and date, along with the word “Received” on incoming mail.

NOTE: If you are using INIVEW™ Accounting, Time and Date Stamping mode has additional attributes. Refer to “Selecting an Account in Time Date Stamping Mode” in Chapter 7 for more information.

The time and date will remain the same during a single transaction (whether you process a single envelope or 100 envelopes.) The system will update the date and time during the mail run.

NOTE: The mailing system may operate at a slightly slower speed during this process.

1. Press the Mode key.

2. Select Time and Date Stamping.

3. Turn the piece of mail over, so the meter stamp is facing down. Then, place the envelope on the feed deck with the flap facing up.

4. Press the Start key. The Time/Date stamp prints on the envelope. A sample Time/Date stamp is shown below.

5. Press the Start key. The Time/Date stamp prints on the envelope.

SV62146 Rev. D 4-15

Page 48

4 • Running Mail

Selecting or Deselecting an Account

Selecting an Account

If you use Accounting, you must select an account. If you are using Budget Manager or Business Manager refer to the operator guide or help system provided with those applications.

You can select an account manually by scrolling through the entire list of accounts on your system.

If you know part of the account name or the speed code, you can use the account name search or the speed code search to locate the account you want to use.

If you know only part of the account name or the speed code, you can use the account name or speed code search to narrow down the list of accounts to those that most closely match the search criteria you entered.

NOTES:

• You can use the left arrow key to toggle between the account name and speed code search methods on the Select Account screen.

• When you select an account by name or by speed code, the search setting remains in effect even after you leave the Select Account screen. The next time you select an account, the last search method you used will be active.

Selecting an Account Manually

Follow the steps below to select an account:

1. Press the Account screen key. The Select Account screen appears listing all of your accounts.

2. Select the Account you want to use to charge postage. Use the down arrow key to scroll through the Account list, then press the screen key that corresponds with the account name.

3. If the Account password is enabled, the Enter Account Password screen appears. If the Account password is not enabled, go to step 4. a. Type in the password. b. Press Enter.

4. The system returns to the Main screen. The name of the account you selected appears in the Account field.

Selecting an Account by Name

The account name search allows you to type in the account name, or part of the account name, to narrow down your search. Follow the steps below to select an account by name:

1. Press the Account screen key. The Select Account screen appears listing all of your accounts.

2. If necessary, press the left arrow key to toggle the search by account name method.

3. Type in the first few characters of the account name. The list on the screen will show all the account names that start with the characters you have entered.

4-16 SV62146 Rev. D

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DM1100™ Digital Mailing System Operating Guide

4. Select the account you want to use:

•Press Enter to select the account that most closely matches the

characters you searched on; or

• If a list of account names appear on the screen, press the screen

key that corresponds with the account you want to use. The system returns to the Main screen, and the name of the account appears in the Account field.

5. If the account password is enabled, the Enter Account Password screen appears. If the account password is not enabled, go to step 4. a. Type in the password. b. Press Enter.

Selecting an Account by Speed Code

The speed code search allows you to type in the speed code, or part of the speed code, to narrow your search. Follow the steps below to select an account by speed code:

1. Press the Account screen key. The Select Account screen appears listing all of your accounts.

2. If necessary, press the left arrow key to toggle the search by account name method.

3. Type in the speed code, or the first few numbers of the speed code. The screen will show the account names that correspond with the speed code you typed.

4. Select the account you want to use:

•Press Enter to select the account that most closely matches the

characters you searched on; or

• If a list of account names appear on the screen, press the screen

key that corresponds with the account you want to use. The system returns to the Main screen, and the name of the account appears in the Account field.

4. If the account password is enabled, the Enter Account Password screen appears. If the account password is not enabled, go to step 4. a. Type in the password. b. Press Enter.

Deselecting an Account

SV62146 Rev. D 4-17

1. Press the Accounts key.

2. Select 0. None from the top of the list.

3. “Account: None” now appears in the main screen.

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4 • Running Mail

Selecting the Class, Carrier, Special Services or Options

Each carrier has its own set of classes and each class has its own set of special services. When you select a class or carrier, only those options available for that selection display in the main screen.

NOTE: When selecting a class/carrier:

• If your system has been set up to retain the class on each piece of mail weighed then the class that appears in the main screen will be the one you selected last.

• If you turn off and then turn on the power to your system, or if your system has been set up to clear the class on each piece of mail weighed, it will clear the class. In this case, you need to select a new class.

• If you place a piece of mail on the scale, or enter a weight manually , the system automatically prompts you to select a new class if the new weight requires a different class.

1. Press the Class key. A list of available classes appears in the screen.

2. Select the class and press Enter.

3. If a ZIP Code or Zone is required, you are prompted to enter it. Press Enter to accept it. For more information, refer to and Zones” in this section.

4. If a country is required, you are prompted to select it. Press Enter to accept. For more information, refer to Selecting a Country in this sec tion.

5. If special services are available with the class you select, they are displayed.

6. Even if you do not want any special services, press the Enter key to confirm the class.

7. Press the Tape key to print a post age t ape. To apply postage to a piece of mail, place it on the feed deck and press the Start key.

“Selecting ZIP Codes

Selecting ZIP Codes and Zones

If your postal rate or special service requires a ZIP Code or Zone, you are prompted to enter it. The system prompts you for either the ZIP Code or Zone (for details, see Setting Up the Scale/Rates: ZIP/Zone prompt section in Chapter 5 of this guide).

1. When you select a class, you may be prompted to enter the ZIP Code or Zone:

• To access the Intra-BMC Package Services Parcel Post rates, enter

only the first 3 digits of the ZIP Code.

• To access the Inter-BMC Package Services Parcel Post rates, enter

all 5 digits of the ZIP Code.

2. Press Enter.

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DM1100™ Digital Mailing System Operating Guide

Selecting a Country

Selecting a Smart Class™

If your class requires you to select another country:

1. A list of countries appears in the display. You can scroll through the countries:

• Using the up/down arrows;

• By typing in the first few letters of the country until you get a match;

• By typing in the numeric code for that country.

2. Select the country you want.

1. Press the Class key.

2. Press the right arrow key (ll Rates).

3. You are prompted to "Select Rate". Select the name of the custom carrier you created, for example, Carrier 1.

4. You are prompted to "Select Class". Select the name of the Smart Class™ you created, for example, Smart Class 1.

5. The name of the Smart Class™ appears in the main display along with the first weight break class:

Class: Smart Class 1



1st Class Auto Letter 5 Digit

6. For more information on creating a Smart Class™, refer to Setting up

the Optional Smart Class™ Feature in Chapter 5 in this guide.

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Meter Stamp Options

 Date  Ad/Message  Inscription  Print Position  Multiple Tapes  Custom Messaging

Address Service Requested Return Service Requested Seasons Greetings United States Flag

Recycle Happy Thanksgiving Please Open Immediately Urgent

Selecting the Meter Stamp Options

Meter Stamp Options: Date

The Meter Stamp Options selection allows you to change the elements printed on your piece of mail or tape.

You access the Meter Stamp options by pressing the Menu key on the IntelliLink® Control Center and then selecting Meter Stamp Options.

The list of options that display depends on the model number of your mailing system. All of the possible options, shown in the menu on the right, are described in this sec tion.

1. Press the Menu key.

2. Select Meter Stamp Options.

3. Select the Date option. Depending on your previous selections, a combination of the following selections appears.

• Don’t Print Date

• Print only Month and Year

• Advance Date (see NOTE)

4. Make your selection and follow the prompts on the main screen. Press Enter when complete.

Meter Stamp Options: Advertisement

NOTE: If you select Advance Date and choose to store it in a preset, refer to

How to Store Advance Date in a Custom Preset in Chapter 5 in this guide.

You can have a variety of advertisements appear on your mail. To add more advertisements, refer to Performing Updates or Adding Fea-

tures in Chapter 9 in this guide.

1. Press the Menu key.

2. Select Meter Stamp Options.

3. Select the Ad/Message option.

4. Use the down arrow key to scroll through the advertisements.

5. Press the screen key that is next to the advertisement you want. The advertisement then appears next to the meter stamp.

The advertisements provided with your system are shown here.

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Presorted First Class Presorted Standard Non Profit Organization Standard Par Avion

Air Mail Printed Matter First Class Priority Mail Presorted

Meter Stamp Options: Inscription

You can have a variety of inscriptions appear on your piece of mail. For a list of the inscriptions provided with your mailing system, refer to Chapter 11, Supplies and Options in this guide.

To add more inscriptions, refer to Performing Updates or Adding Features in Chapter 9 in this guide.

1. Press the Menu key.

2. Select Meter Stamp Options.

3. Select the Inscription option.

4. Use the down arrow key to scroll through the inscriptions.

5. Press the screen key that is next to the inscription you want. The inscription then appears next to the meter stamp.

The inscriptions provided with your system are shown here.

Meter Stamp Options: Print Position

Meter Stamp Options: Multiple Tapes

Meter Stamp Options: Custom Messaging

This selection allows you to move the print position of the meter stamp away from the right edge of the envelope.

1. Press the Menu key.

2. Select Meter Stamp Options.

3. Select the Print Position option.

4. Use the left and right arrow keys to switch between the possible positions (1 - 5 where 1 is the position closest to the right edge).

This provides an alternate method for printing multiple tapes.

1. Press the Menu key.

2. Select Meter Stamp Options.

3. Select the Multiple Tapes option.

4. Enter the number of tapes you want to print.

5. Press Enter.

This selection allows you to add a custom message adjacent to the meter stamp. For more information about custom messaging, refer to Chapter 5.

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Select the custom message you want to print on the envelope.

4. Press Enter when done.

5. Press the left arrow key to return to the Main screen.

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Using

Electronic Confirmation Services

The United States Post Office (USPS) provides three types of confirmatio n services:

• Delivery Confirmation - shows you when the postal carrier delivered the mail.

• Signature Confirmation - shows you who signed for the mail.

• Certified Mail - provides you with proof that you mailed the item. 

Each of these services has its own barcode labels. Using preprinted barcode labels provided by Pitney Bowes, you can electronically process and submit records for the three types of USPS Confirmation Services to the Pitney Bowes Data Center.

Overview Postage Calculation for Confirmation Services

As soon as you weigh your piece of mail and select the class and service, your mailing system automatically calculates the postage.

NOTE: When using these services, you cannot type in the postage manually. You can however use manual weigh t entry.

Discounts for Confirmation Services

• When you use any of these services with your mailing system and send the barcodes electronically over the phone line, you get a discount on the cost of the service.

• In some cases, like adding Electronic Delivery Confirmation to a Priority letter, you only pay the postage required for Priority mail.

NOTE: Your discounts are valid only if you use the barcode labels provided by Pitney Bowes and send the records electronically.

Sending Your Records to Pitney Bowes

Your system stores up to 100 of your barcode records and automatically connects to Pitney Bowes and uploads these records either at the sched uled time you specified during set up, or whenever you have processed the maximum number of pieces of mail on the system.

NOTE: In order to automatically upload yo ur re cord s, your system must ha ve a full-time LAN or dedicated analog phone line connection.

Tracking Information on the Internet

• After 24 hours you can track your mail on the internet using your Pitney Bowes Postage By Phone® Meter Payment System account number and the barcode number. Refer to the Contact Information List at the front of this guide for more information.

• You can also track your mail by going to the Postal Service’s web site at www.usps.com.

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DM1100™ Digital Mailing System Operating Guide

Adding Services or Making Changes

• If you already have postage on the mail and then decide you want to add a service, follow the instructions here for Adding Confirmation Ser vices After Printing Postage.

• If you need to add more postage to cover the confirmation services, refer to the section, Add Postage and/or Change the Date in this chap ter.

• If you realize you have put the wrong barcode on a piece of mail or package, you can change it as long as you have not sent the records to Pitney Bowes. Follow the instructions here for Editing, Deleting or

Sending Confirmation Services Records.

Using Confirmation Services Before Printing Postage

USPS Confirmation Services are available when you are in the Attached Scale mode, or Manual Weight Entry mode. Refer to age Mode and Running the Mail” in this chapter for more information.

The following procedure is based on using a Priority class and the E-Del Con service. Your procedure may vary slightly depending on your class and service.

1. Place the piece of mail or package on the scale.

2. Press the Class key.

3. Select the class, for example, Priority.

4. Select the service, for example, E-Del Con. As soon as you select the service, a check mark appears in front of it.

5. Press the Enter key.

6. At this point, you are prompted to enter the 5-digit destination ZIP Code. Use the numeric keyboard to enter the code.

7. Press the Enter key and the “Barcode” screen appears.

8. If this is the first time you are entering a confirmation service, the screen is blank and you need to enter the entire barcode value. If you have a barcode scanner, you can scan in the number. a. If you have used the confirmation service before, the next barcode

value (in the series of barcode labels) appears, minus the last digit.

b. If you have used all of the labels in a series of barcode labels, make

sure you start with the top label with the lowest last 4-digits and not the bottom label with the highest last 4-digits. If you have a ba rcode scanner, you can scan in the number.

9. If you are using a barcode scanner and have set up your system to automatically enter the barcode value (see Setting Auto-Enter in Chap ter 5 in this guide), go to step 10. If you type in the barcode value, enter the last digit of the number from the label you will use. Then press the Enter key to accept the barcode value and the system returns to the main screen (“Attached Scale Mode” appears).

“Selecting the Post-

NOTE: Make sure the barcode on the label matches the barcode valu e you just entered in the system.

10. Press the Tape key to print a tape. To print postage on a piece of mail, place it on the feeder and press the Start key.

11. You are prompted to apply the barcode label to the package. Apply the barcode to the package.

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12. Press the Enter key. The “Enter another package?” screen appears. Follow the screen prompts to process more pieces of mail for confirma tion services.

Adding Confirmation Services After Printing Postage

If you have already applied postage to a piece of mail and you now want to add a confirmation service to it, follow the procedure here.

This procedure is based on using a Priority class and the E-Del Con service. Your procedure may vary slightly depending on your class and service.

1. Place the piece of mail or package on the scale.

2. Press the Menu key.

3. Press the down arrow key and then select Confirmation Services.

4. Select Add Record. The “Select Class” screen appears.

5. Select the class, for example Priority Mail. The “Select Service” screen appears.

6. Select the service, for example, E-Del Con. Press the Enter key.

7. At this point, you are prompted to enter the 5-digit destination ZIP Code. Use the numeric keyboard to enter the code.

8. Press the Enter key and the “Barcode” screen appears.

• If this is the first time you are entering a confirmation service, the

screen is blank and you need to enter the entire barcode value. If you have a barcode scanner, you can scan in the number.

• If you have used the confirmation service before, the next barcode

value (in the series of barcode labels) appears, minus the last digit.

• If you have used all of the labels in a series of barcode labels, make

sure you start with the top label with the lowest last 4-digits and not the bottom label with the highest last 4-digits. If you have a ba rcode scanner, you can scan in the number.

• If you are using a barcode scanner and have set up your system to

automatically enter the barcode value (see Setting Auto-Enter in Chapter 5 in this guide), go to step 9.

• If you type in the barcode value, enter the last digit of the number

from the label you will use. Then press the Enter key. Once you have entered or accepted the displayed barcode value, you get a screen that summarizes the information you are sending.

NOTE: If you have selected a confirmation service that is not free, the postage amount appearing in the summary will be greater than the amount of postage you have already applied. If this is the case, you must add more postage after you have applied the barcode. Refer to the Add Postage section in this chapter.

9. Press the screen key for OK and the system stores the confirmation information. You are prompted to apply the barcode label to the pack age.

10. Press the Enter key. The “Enter another package?” screen appears. Follow the screen prompts to process more pieces of mail for confirma tion services.

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DM1100™ Digital Mailing System Operating Guide

Editing, Deleting or Sending Confirmation Services Records

Using Electronic Return Receipt (ERR)

This procedure tells you how to edit, delete or send confirmation services records once you have entered them into your system.

Your system can store up to 100 of your barcode records before sending them to Pitney Bowes.

1. Press the Menu key.

2. Press the down arrow key and then select Confirmation Services.

3. Select the appropriate option:

• To edit an existing record, select Edit records. You can edit either

the ZIP Code or barcode entry. To modify the class or service, you need to delete the record and add it as a new record.

• To delete a record, select Mark record for deletion (you cannot

delete a record once you have sent it to Pitney Bowes).

• To send all of the confirmation service records now, select Send

records.

4. As soon as the system sends all of your records, you can sele ct to print a receipt on a tape or an envelope, or you can skip printing a receipt altogether.

ERR is the electronic version of the Return Receipt, and is a complimentary service to the E-Certified Mail service offered on the DM Series system. When the user selects E-Certified, and E-Return Receipt, they will be able to track their Certified Mail and Return Receipts over the Internet, including both www.pb.com and www.usps.com.

NOTE: These electronic services for Certified Mail and Return Receipt are fully approved by the USPS.

Processing Certified Mail electronically through the DM Series™ mailing system enables you to track delivery over the Internet. When this E-Certi fied Mail is processed with E-Return Receipt, the mailer receives a significant benefit by processing through the mailing system.

• First, the E-Return Receipt is processed at a discount from the normal “Green Card” for Return Receipt.

• Secondly, the Green Card is substituted by an electronic PDF document that includes the delivery information and recipient signature. This eliminates the hard copy Green Cards that often get lost or misfiled.

• And most importantly, the electronic information is stored for 7 years, allowing electronic access to the records at no additional charge.

Installation/Setup

IMPORTANT: Perform the following steps in the order given.

1. Verify that services are enabled: a. Press Existing Features. b. Press Confirmation Services.

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Confirmation Services

Delivery Confirmation: Enabled Signature Confirmation: Enabled E-Certified: Enabled E-Return Receipt: Enabled E-Ret Receipt w/Ref #: Enabled

c. Verify that the services are

enabled. The list of services that appears may look like the sample shown at the right.

2. If you have not already done so, enter the Mailer ID/D-U-N-S® number. This number must be manually entered the first time on the Mailer ID/ DUNS prompt screen after ERR is enabled.

NOTE: The Mailer ID/D-U-N-S® number is a unique nine-digit identification sequence that identifies businesses by geographical location. The intent is to identify both the mailer and unique location of the mailer.

a. Press the Menu button. b. Select Set Up, then Basic Settings. c. Select My Mailer ID/DUNS Number. d. Type in the Mailer ID/ DUNS number. e. Press Enter when done. f. Press the left arrow key to return to the Main screen.

3. Verify the b arcode scanner is set up a nd functional. With the auto-enter feature set to "ON" you can save some keystrokes as you step through a Confirmation Services transaction.

4. Verify the printer is set up and functional.

Setup Options

1. Press the Menu button.

2. Select Confirmation Services.

3. Press the right arrow key to go to Set Up CFM Svcs. You are now in the Confirmation Services Setup screen. Each option is explained below.

• Apply Label Prompt - If this option is on, the system automatically

prompts the operator to apply the barcode label to each Confirma tion Services mail piece.

• Upload Records Prompt - When on, this option prompts the oper-

ator to upload records after each Confirmation Services piece of mail is run.

• Receipt Prompt - When on, this option prompts the operator to

print receipts after uploading records.

• Postal Manifest Prompt - When on, this option prompts the opera-

tor to print the manifest report after uploading records.

• DelCon Customer Reference - If this option is on, and Delivery

Confirmation is selected, the system will prompt the operator to enter a customer reference number.

• SigCon Customer Reference - If this option is on, and Signature

Confirmation is selected, the system will prompt the operator to enter a customer reference number.

• E-Certified Customer Ref - If this option is on, and E-Certified is

selected, the system will prompt the operator to enter a customer reference number.

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DM1100™ Digital Mailing System Operating Guide

• BPOD for SigCon - If this option is on, and Signature Confirmation

is selected, the system will include your Mailer ID/ D-U-N-S® Num ber for bulk signature retrieval.

• Records Warning - This option allows the operator to enter the

number at which the system will warn that only a few more Confir mation Services mail pieces can be processed: 0 records remaining.

Processing Electronic Return Receipt

1. Weigh the envelope/package. Place the mail piece on the attached scale or process using the mailing machine in the W-O-W® mode.

2. Select class: Select the class of mail, for example, First Class or Prior- ity Mail.

3. Select services: a. Select E-Certified as the service for mail. b. Select E-Ret Receipt. c. Press Enter.

4. Enter the destination ZIP Code: a. Scan or manually type the 5-digit destination ZIP Code. b. Press Enter. (This step is not required if the system is set to auto-

enter.)

5. Enter the USPS tracking barcode number.

NOTES:

• You will not be prompted to enter the Customer Reference Number if you scanned a combined barcode when entering the destination ZIP Code.

• If you use labels supplied by Pitney Bowes, be sure to use the correct label for the selected service, in this case E-Certified (dark green) labels. If the control panel display shows the next number in the bar code sequence, enter the last digit to accept it as long as it matches the number on your next label; or scan or manually type in the 22-digit bar code number from the label you’re using.

• If the control panel does not sh ow th e ne xt number in the barcode sequence, it shows the next number in the barcode sequence MINUS the check digit (last digit). You must enter the check digit.

6. Apply the barcode: a. Apply the 22-digit barcode label to your mail piece if it is not already

pre-printed on the mail piece.

NOTE: 22-digit barcode labels for tracking E-Certified Mail must begin with “9171” in order to be tracked correctly per USPS guidelines.

b. Press Enter. (This step is not required if the system is set to auto-

enter.)

7. Print postage:

•Press Start to print the postage on the envelope, or

•Press Tape to print a tape. The control center returns to the Main screen.

8. For multiple mail pieces: a. Press the ZIP key. b. Type in the ZIP Code. c. Press Enter. d. Start processing the next mail piece.

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4 • Running Mail

9. Repeat steps 1-8 as necessary.

10. Transfer Files: a. Connect the control center to the Pitney Bowes Data Center. b. Upload your records no later than the end of every day. To do this,

press Menu and select Confirmation Services.

11. The display automatically prompts you to print receipts or reports after you upload records, provided this feature is enabled in the customer setting menu (the default for this option is enabled). Use the Reports key to select and print receipts and, optionally, a report of all tracking information processed through the control panel.

Processing Electronic Return Receipt with a Customer Reference Number

The Pitney Bowes solution for Electronic Return Receipt (ERR) may include the option to use a Reference Number that can tie the USPS Track ing Number to an internal tracking number your organization assigns to a client or matter. By using this Reference Number, you’ll be able to look up tracking numbers on the Internet, and relate that piece of mail to a specific client.

Pitney Bowes provides a Reference Label Application to support you with processing mail using the Reference Number. This includes the ability to print a barcode label (in the standard 3 of 9 format) that can be applied to the mail piece for customer reference tracking for Electronic Return Receipt. The label includes the 5-digit destination ZIP Code required by the USPS, which eliminates the steps required to enter this information manu ally into the DM Series™ mailing system. The Reference Number can be up to 14 alphanumeric characters in length.

This information can be easily scanned into the mailing machine during mail processing, saving valuable time in entering the data manually. Also, you can access delivery information from www.pb.com at “My Account.” Using this site, you can search records using your unique customer refer ence number or the USPS tracking number from the Green Label.

1. Weigh the envelope/package. Place the mail piece on the attached scale or process using the mailing machine in the W-O-W® mode.

2. Select the class of mail, for example, First Class or Priority Mail.

3. Select services: a. Select E-Certified as the service for mail. b. Select E-Ret Receipt. c. Press Enter.

4. Enter the destination ZIP Code: a. Scan or manually type the 5-digit destination ZIP Code. b. Press Enter. (This step is not required if the system is set to auto-

enter.)

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5. Enter the USPS tracking barcode number.

NOTES:

• You will not be prompted to enter the Customer Reference Number if your barcode includes the reference number.

• If the control panel does not sh ow th e ne xt number in the barcode sequence, it shows the next number in the barcode sequence MINUS the check digit (last digit). You must enter the check digit.

6. Apply the barcode: a. Apply the 22-digit barcode label to your mail piece if it is not already

pre-printed on the mail piece.

NOTE: 22-digit barcode labels for tracking E-Certified Mail must begin with “9171” in order to be tracked correctly per USPS guidelines.

b. Press Enter. (This step is not required if the system is set to auto-

enter.

7. Enter the customer reference number. a. Scan or manually type your own unique reference number for this

mail piece. This can be a Client Number , Su mmons Number, Policy or Claim Number, or Invoice Number. You will not be prompted for this number if you scanned a combined barcode that includes the customer reference number and destination ZIP Code.

b. Press Enter.

8. Print postage:

•Press Start to print the postage on the envelope, or

•Press Tape to print a tape. The control center returns to the Main screen.

9. For multiple mail pieces: a. Press the ZIP key. b. Type in the ZIP Code. c. Press Enter. d. Start processing the next mail piece.

10. Repeat steps 1-9 as necessary.

11. Transfer Files: a. Connect the control center to the Pitney Bowes Data Center. b. Upload your records no later than the end of every day. To do this,

press Menu and select Confirmation Services.

12. The display automatically prompts you to print receipts or reports after you upload records, provided this feature is enabled in the customer setting menu (the default for this option is enabled). Use the Reports key to select and print receipts and, optionally, a report of all tracking information processed through the control panel.

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Customer Reference Number (ERR)

ence number or the USPS tracking number from the Green Label.

Processing Electronic Return Receipt with a Customer Reference Number

1. Weigh the envelope/package. Place the mail piece on the attached scale or process using the mailing machine in the W-O-W® mode.

2. Select class: Select the class of mail, for example, First Class or Priority Mail.

3. Select services: a. Select E-Certified as the service for mail. b. Select E-Ret Receipt. c. Press Enter.

4. Enter the destination ZIP Code: a. Scan or manually type the 5-digit destination ZIP Code. b. Press Enter. (This step is not required if the system is set to auto-

enter.)

5. Enter the USPS tracking barcode number.

NOTES:

• You will not be prompted to enter the Customer Reference Number if you scanned a combined barcode when entering the destination ZIP Code.

• If you use labels supplied by Pitney Bowes, be sure to use the correct label for the selected service, in this case E-Certified (dark green) labels. If the control panel display shows the next number in the barcode sequence, enter the last digit to accept it as long as it matches the num ber on your next label; or scan or manually type in the 22-digit barcode number from the label you’re using.

• If the control panel does not sh ow th e ne xt number in the barcode sequence, it shows the next number in the barcode sequence MINUS the check digit (last digit). You must enter the check digit.

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6. Apply the barcode: a. Apply the 22-digit barcode label to your mail piece if it is not already

pre-printed on the mail piece.

NOTE: 22 -digit barcode labels for tracking E-Certified Mail must begin with “9171” in order to be tracked correctly per USPS guidelines.

b. Press Enter. (This step is not required if the system is set to auto-

enter.)

7. Enter the customer reference number. a. Scan or manually type your own unique reference number for this

mail piece. This can be a Client Number , Su mmons Number, Policy or Claim Number, or Invoice Number. Y ou will not be prompted for this number if you scanned a combined barcode that includes the customer reference number and destina tion ZIP Code.

b. Press Enter.

8. Print postage:

•Press Start to print the postage on the envelope, or

•Press Tape to print a tape. The control center returns to the Main screen.

9. For multiple mail pieces: a. Select ZIP. b. Type in the ZIP Code. c. Press Enter. d. Start processing the next mail piece.

10. Repeat steps 1-9 as necessary.

11. Transfer Files: a. Connect the control center to the Pitney Bowes Data Center using

your telephone line.

b. Upload your records no later than the end of every day. To do this,

press the Menu key and select Confirmation Services.



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00 30

00 07

00 30

Off-Line Electronic Return Receipt (ERR)

Adding Postage or Changing the Date

Off-line ERR allows you to process Certified Mail™ with Electronic Return Receipt using applications other than Pitnew Bowes’ electronic Certified Mail solution.

If you already have a Certified Mail solution, or acquire one outside of  Pitney Bowes, you can use the Off-line ERR feature to process your Certified Mail and Electronic Return Receipt without entering or scanning the tracking number into the meter. The appropriate fees for Certified Mail and ERR will be applied to the mailpiece automatically. You then refer to your service provider’s application to track the mail and obtain the electronic return receipt.

Follow the steps below to select the Off-line ERR feature:

1. On the main screen, select Class. The Select Class menu opens.

2. Select 1stCl Letter.

3. Select Letter.

4. Select Certified.

5. Select Offline eRR.

6. Press Enter. The system returns to the main screen.

If you do not have the correct postage or date on a piece of mail, you can add more postage or change the date directly on a piece of ma il. If you p re fer, you can print the corrections on at a tape instead and then apply it to the piece of mail.

Adding More Postage

1. If you are printing more postage on an envelope and if the envelope is sealed, press the seal key and select Sealer Off. If you are printing on a tape, go to step 3.

2. Turn the piece of mail around 180 degrees so that the meter st amp is in the lower left corner as shown here. Then, place the envelope on the feed deck with the flap facing down.

3. To add more postage, press the Mode key and select Key In Postage.

4. Enter the additional amount using the numeric keys and press Enter. Press the Start key. If you are printing a tape, press the Tape key. The additional postage prints on the envelope as shown below.

5. If you print a tape, apply the tape to the envelope below the existing meter stamp.

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00 30

00 37

00 00

JULY 03,2002

00 37

Changing the Date

1. If you are printing the date correction on an envelope and if the envelope is sealed, press the Seal key and select Sealer Of f. If you are printing on a tape, go to step 3.

2. Turn the piece of mail around 180 degrees so that the meter st amp is in the lower left corner as shown here. Then, place the envelope on the feed deck with the flap facing down.

3. Press the Mode key and select Key In Postage.

4. Enter the 00.00 for the postage value using the numeric keys and press Enter.

5. Press the Menu key and then select Meter Stamp Options.

6. Select the Date option and make the appropriate selection.

7. Follow the prompts on the main screen. Press Enter when complete.

8. Press the Start key. If you are printing a tape, press the Tape key. The date correction prints on the envelope as shown below.

Clearing the Batch Count

9. If you print a tape, apply the tape to the envelope below the existing meter stamp.

If you keep track of the number of pieces of mail you process for each job or mail run, you may want to clear the batch count at the end of a run or just before starting a new run. The batch count appears on the display in the lower right corner.

To clear the batch count:

1. Press the Funds key.

2. The “View Funds” screen appears.

3. Press the right arrow key to clear the batch count.

4. If you have specified that a supervisor password must be entered to clear the batch count, you are prompted to enter the password now.

5. Enter the password and press the Enter key.

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5 • Mailing System Setup

Navigating Hints...................................................................................5-2

Overview of Mailing System Set Up.....................................................5-3

Setting the Display Language..............................................................5-4

Adjusting Display Contrast...................................................................5-4

Adjusting the Feeder Deck Sensor ......................................................5-4

Setting the Date and Time of Day........................................................5-5

Setting Up a Supervisor Password ......................................................5-6

Setting Up a Lock Code.......................................................................5-6

Setting Up the Scale and Selecting Rates...........................................5-7

Setting Up Postage By Phone® Meter Payment System...................5-15

Configuring High/Low Funds Warning................................................5-18

Configuring Low Ink Warning.............................................................5-18

Configuring System Timeouts............................................................5-19

Defining Presets.................................................................................5-21

Creating Custom Messages...............................................................5-25

Taking the Meter Out of Service.........................................................5-28

Adding an Optional Printer.................................................................5-28

Configuring the Optional Barcode Scanner........................................5-29

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5 • Mailing System Setup

Screen Options

Arrow Keys and Help Information

Select Mode

 1. Meter Stamp Options  2. Set Up  3. Zero Scale  4. Rate Details  5. Maintenance



Home

More Options



Navigating Hints

• The maximum number of options displayed is 5. To view more options, press the down arrow key.

• You can select a numbered option either by pressing the screen key next to the option, or by pressing the corresponding number on the key board and then pressing the Enter key.

• To go back one screen or more, clear an entry, or return to the “Ready” screen, press the Clear key. Pressing the left arrow key returns you to the main screen.

• Other selection or navigation or help information appears at the bottom of the screen. Also, check for messages next to the arrow keys on the bottom right side of the screen.

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234

678

Overview of Mailing System Set Up

Follow the other procedures listed here as needed. For details on each procedure, refer to the section number listed here.

Set the Display Language.

Adjusting the Display Contrast.

Adjusting the Feed Deck Sensor

Setting the Date and Time of Day.

Setting up a Supervisor Password.

Setting up a Lock Code.

Setting up the Scale and Selecting Rates.

Setting up Postage By Phone®.

Configuring High and Low Funds Warnings.

Configuring Low Ink Warnings.

Configuring System Timeouts.

Defining Presets.

Creating Custom Messages.

Taking the Meter Out of Service.

Setting up the Optional Printer.

Configuring the Optional Barcode Scanner.

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5 • Mailing System Setup

Setting the Display Language

Adjusting Display Contrast

Depending on the model of your mailing system, you may be able to set the display to any of the following languages:

• English

• Espanol

To change the language of the display:

1. Press the Menu key.

2. Select Set Up, or press 1 and the Enter key.

3. Select Change Language, or press 4 and the Enter key.

4. Select the language you want to appear in the display.

•Press 1 for English.

•Press 2 for Espanol.

5. Press the Enter key.

You can adjust the contrast of your display and set the volume (1D00 only) of the speaker on your mailing system.

To adjust the contrast level of your display:

1. Press the Menu Key.

2. Press the down arrow key and then select Adjust Display Contrast, or press ? and the Enter key

3. Use the left or right arrow keys on the control center to select the contrast (1 - 9) you want. The screen updates to the new setting.

4. Press the Enter key to save this setting.

Adjusting the Feeder Deck Sensor

The feeder deck sensitivity adjustments improve mail piece sensing capabilities on DM1100™ mailing systems, eliminating the need to press down on the hopper mail stack to activate the feeder.

1. Press the Menu Key.

2. Press the down arrow key and then select Adjust Feeder Deck  Sensor.

• Press the right arrow key to view specific instructions about sensi-

tivity adjustments.

• Select Increase by 1 to increase the sensitivity of the Hopper Sen-

sor.

• Select Decrease by 1 to decrease the sensitivity of the Hopper

Sensor.

• Select Return to Factory Default to set the Hopper Sensor to the

default setting.

3. Press the Enter when done.

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Setting the Date and Time of Day

If your mail is picked up at a certain time each day, you can set your system to advance the date at the mail pickup time.

NOTE: The date on the meter stamp should correspond to the date when you r mail goes to the post office.

If you enter an invalid time or date, the system beeps and the screen displays the message: “Invalid Time”.

To adjust the time and enter date advance:

1. Press the Menu key.

2. Select Set Up.

3. Press the down arrow and select Time of Day.

4. Select the option you want to set:

• Current Time - if you select this option, enter the actual time. Use

the right arrow key to toggle between AM and PM. You do not need to enter the colon (:) between hours and minutes. Press Enter to accept the time. To return to the main screen, press the left arrow key.

• Date will advance after - if you select this option, enter the time

when you want the date to advance. As soon as your system reaches the time you set, it automatically advances the date 24 hours and prints that date on your postage.



EXAMPLE: If your mail goes to the Post Office at 3:00 PM each day, then set the date advance to "3:00 PM". Any mail processed after 3:00 PM will have the date for the following day printed on it. This ensures that the date printed on the mail piece corresponds with the date it is brought to the Post Office.

Press Enter to accept the time. To return to the main screen, press the left arrow key.

• Daylight Saving - if you select this option, you will be able to turn

the Daylight Saving mode on or off. Select Turn off, or Turn on. T o exit the Daylight Saving mode, press the left arrow key.

NOTE: Turn Daylight Savings Time on in the Spring and off in the Fall.

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5 • Mailing System Setup

Setting Up a Supervisor Password

Creating a Supervisor Password

Password Protecting an Operation

You can limit access to the following operations by creating a supervisor password.

• Adding Postage (Refill)

• Clearing Batch Information (the number of pieces of mail your system processes)

• Setting up Scale/Rates

• Accounting Set Up

Whenever you perform any of these operations, the system prompts you for the password.

1. Press the Menu key.

2. Select Set Up, then select Basic Settings.

3. Select Supervisor Set Up. Enter the current password if prompted.

4. Select Edit (or Add) Supervisor Password to create or change an existing password. The system prompts you to enter the passwo rd and then confirm it.

NOTE: Passwords are case-sensitive and must be at least 4 characters or digits long.

1. Press the Menu key.

2. Select Set Up, then select Basic Settings.

3. Press the down arrow and select Supervisor Set Up.

4. Select the option that corresponds to the operation you want to password protect. The options are: a. Refill - select this to require a password for adding postage. b. Clear Batch - select this to require a password before you can clear

the batch count information from the system. The batch count corre sponds to the number of pieces of mail processed by the system.

c. Scale/Rates Setup - select this to require a password before you

can modify any of the Scale/Rates features.

d. T ext Entry Setup - select this to require a password before you can

create or modify a custom text message.

e. Accounting Setup - select this to password protect account editing

and setup.

Setting Up a Lock Code

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Use the Lock Code option to enter a four- digit password to prevent unauthorized use of your postage meter.

1. Press the Menu key.

2. Select Set Up, then select Basic Settings.

3. Select Lock Code and two options are displayed: a. Lock Code - On/Off b. Change Lock Code If this is the first time you are setting up a lock code, “Off” ap pears next to the Lock Code selection.

4. Select Lock Code and enter a four digit code. Press Enter and the sys- tem prompts you to confirm it. As soon as you confirm the code, “On” appears next to the Lock Code selection.

5. Press the Clear key or the left arrow to exit and set the lock code.

6. To activate the system lock, press the Lock button on the IntelliLink® Control Center.

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Scale/Rates Set Up

 Attached Scale  W-O-W® Weight Limit  W-O-W® Start Key  Autoscale  Carrier/Class Disp  Class if new Piece  Dest. if new Piece  Dest. if new Class  Autoclear Dest Value  BMC Intra ZIP  Confirm Svc  Smart Classes  Auto Rate Large Env

Setting Up the Scale and Selecting Rates

If you have a scale on your mailing system, you can use this section to set up how your scale works with your system.

For example, the Attached Scale option allows you to set your scale to accommo date for environments subject to vibrations.

The Class if new Piece, Dest. if new Piece and Dest. if new Class options allow you to specify if you want to clear or retain the class or destination (ZIP Code or Zone) whenever you put a new piece of mail on the scale.

The list of options that displays depends on the model number of your mailing system. All of the options are listed in the menu on the right.

1. To access the scale/rates options, press the Menu key on the IntelliLink® Control Center and select Set Up from the main screen. Press the down arrow key and select Scale/Rates.

2. If you have set up a supervisor password for Scale/Rates, you are prompted to enter the password.



Scale/Rates:

Attached Scale

SV62146 Rev. D 5-7

This option appears only if you have an integrated scale or an attached external scale connected to your mailing system.

Use this option to select how much time your system allows the scale to settle (Normal or Adjust for Motion).

Select Adjust for motion if your mailing system is in an environment subject to vibrations, such as near air-conditioning vents or closing doors. If you select this, the scale will require more time to settle.

NOTE: If this is the first time you are using an attached scale, you may be prompted to enter a location code. Refer to the documentation that arrived with the scale, or contact the Pitney Bowes Help Desk. Refer to the Pitney Bowes

Contact Information List

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select Attached Scale. The “Vibration Setting” screen displays.

3. Press the screen key for the Attached Scale selection in this screen to toggle between Normal and Adjust for Motion.

4. Press the Enter key to accept.

at the front of this guide for the phone number.

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5 • Mailing System Setup

Scale/Rates: WO-W® Weight Limit

Scales/Rates: WO-W® Start Key

You can set the W-O-W® weight limit to prevent the system from printing postage on pieces of mail that exceed a set weight.

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select W-O-W® Weight Limit.

3. Enter the weight in lbs., and/or press the right arrow key and enter the weight in oz. The weight cannot be great than 1 lb. 0 oz (or 0 lb. 16 oz).

NOTE: Select Return to Maximum If you want to reset to the default

settings for the W-O-W® weight limit.

4. Press the Enter to set the weight limit.

While in W-O-W® mode, placing mail on the scale and manually typing a postage amount will change the postage mode. Select what should happen when the Start key is pressed.

• Select Revert to W-O-W® to process the piece of mail in W-O-W® mode.

• Select Use Current Mode to process the piece of mail in the current postage mode.

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select W-O-W® Start Ke y.

3. Select the appropriate option.

4. Press Clear or press the left arrow key to exit.

Scale/Rates: Autoscale

Scale/Rates: Carrier/Class Display

You can set AutoScale to On or Off. Select On to enable the AutoScale fe ature. When a mail piece is placed on

the scale it will automatically weigh and rate the mail piece. Select Off to disable this feature. If you disable this feature and your sys-

tem has an attached scale, you need to select the Attached Scale mode when running mail if you want your system to weigh the mail and calculate postage. Refer to Selecting the Postage Mode and Running the Mail in Chapter 4 of this guide.

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select AutoScale to toggle between On and Off.

Use this option to control how the carrier and class are displayed on the Main screen.

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select Carrier/Class Disp.

• Select Class Only if you only want the class to display on the Main

screen.

• Select Concatenate Carrier and Class if you want the carrier and

class to display on the main screen.

NOTE: If you select this option the carrier and class name will be

concatenated, or broken out onto multiple lines.

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Scale/Rates: Class if New Piece

Scale/Rates: Destination if New Piece

Use this option to set the system to prompt you to select a new class for each piece of mail weighed or to keep the last class used.

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select Class if new Piece.

• To clear the class information select Prompt: Select New Class.

• To retain the class information select Retain: Use Previous Class.

3. The system returns to the Scale/Rates Set Up menu.

Use this option to set the system to prompt you to select a new destination (ZIP, Zone code or country) for each piece of mail weighed, or to keep the last destination used.

Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

1. Select Dest. if new Piece.

• To clear the destination select Prompt: Enter New Destination.

• To retain the destination select Retain: Use Class Destination.

2. The system returns to the Scale/Rates Set Up menu.

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5 • Mailing System Setup

Scale/Rates:

Destination if New Class

Scale/Rates: Autoclear Destination Value

Use this option to set the system to prompt you to select a new destination (ZIP, Zone code or country) each time you change the class of mail, or to keep the last destination used.

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select Dest. if new Class.

• To clear the destination select Prompt: Enter New Destination.

• To retain the destination select Retain: Use Previous Destina-

tion.

3. The system returns to the Scale/Rates Set Up menu.

Use this option to set the system to automatically clear the destination value, so that the destination value is blank each t ime you are prompted to enter a destination or to automatically retain the destination value.

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select Autoclear Dest. Value.

• To clear the destination select Yes: Clear Destination Value.

• To retain the destination select No: Retain Last Destination.

The system returns to the Scale/Rates Set Up menu.

Scale/Rates:

BMC Intra ZIP

Scale/Rates:

Confirm Svc

Use this option to edit a group of predefined zip code ranges, or create a new group of ZIP Codes, within a Bulk Mailing Center (BMC).

1. Press the Menu key on the control center and select Set Up. Press the down arrow key and select Scale/Rates.

2. Select BMC Intra ZIP.

3. To create a new group, select Create new group and enter the new beginning and ending ZIP Code. You only need to enter the first three digits of the beginning and ending ZIP Code.

4. To edit an existing group press the corresponding screen key for that group. You are prompted to enter a new beginning and ending ZIP Code. You only need to enter the first three digits of the beginning and ending ZIP Code.

Refer to the Using Electronic Confirmation Services section in Chapter 4,

Running Mail for information about the Confirmation Services features.

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Scale/Rates: Smart Classes

The Smart Class™ capability of the DM Series™ mailing system software has been enhanced to provide fully automatic printing of postal inscriptions or postal endorsements. With the Smart Class™ feature, you are able to set the W-O-W® (Weigh-On-The-Way®) in an automatic mode to allow changes in Class based on the weight of the mail-piece. (Example: Auto

matically switch between Presort Classes depending on the weight of mailpieces.) Now, the system can also automatically switch between Postal Inscriptions (i.e. PRESORT) or Postal Endorsement (i.e. MEDIA MAIL, ADDRESS SERVICE REQUESTED) that you choose for each weight break.

Two steps are required to use this feature. First, you must select an advertisement and/or inscription while setting up the Smart Class™ template. Second, you must turn “on” the printing capability of printing Auto Inscrip

tions. See Setting Up a Smart Class™ with an Auto Inscription in this section for more information.

Creating a Smart Class™ with an Auto Inscription

The following example shows how to set 3 different weight breaks. The weight breaks will use the following three classes.

For weight break: Use Class:

0.0 oz to 3.0 oz 1st Class Automation Letter 5 Digit

3.0 oz to 13.0 oz 1st Class Non-Automation Presort

13.0 oz to 1.0 lb. Priority

1. Press the Menu key.

2. Select Set Up, then press the down arrow and select Scales/Rates.

3. Press the down arrow (depending on your system you may have to

press it twice) and select Smart Classes.

4. Select Create.

5. Select the appropriate Carrier, in this example, USPS Domestic.

a. You are prompted to enter the maximum weight for this weight

break:

Enter the max weight for this weight break

0 lb. 0.0 oz to __lb. __oz

b. To set the first weight break, use the numeric keys and enter 0 for

lb. Press the Enter key. Enter 3 for oz and press the Enter key. c. Select the appropriate class, in this example, 1st Class Auto. d. Select the appropriate subclass. In this example, select Letter, then

select 5-Digit. e. The Fees screen appears. Press Enter.

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5 • Mailing System Setup

6. To set the next weight break point, select Add Another Class.

f. The Select Auto Ad/Inscriptions screen appears:

• To add an ad, select Ads/Messages. Scroll through the list and select the appropriate option.

• To add an inscription, select Inscriptions. Scroll through the list and select the appropriate option.

•Press Enter when done. The display shows the first weight break for this Smart Class™:

Weight Class/+Fees 0 lb. 0.0 oz — 0 lb. 3.0 oz 1stAuto...r 5 Dig

a. You are prompted to enter the maximum weight for this weight

break:

Enter the max weight for this weight break 0 lb. 3.0 oz to __lb. __oz

b. For the second weight break, enter 0 for lb. Press the Enter key. c. Enter 13 for oz and press the Enter key. Select the appropriate

class, in this example, 1st Cls Presort. d. The Fees screen appears. Press Enter. e. The Select Auto Ad/Inscriptions screen appears:

• To add an ad, select Ads/Messages. Scroll through the list and select the appropriate option.

• To add an inscription, select Inscriptions. Scroll through the list and select the appropriate option.

•Press Enter when done. The display shows the first weight break for this Smart Class™.

Weight Class/+Fees 0 lb. 0.0 oz — 0 lb. 3.0 oz 1stAuto...r 5 Dig 0 lb. 3.0 oz — 0 lb. 13.0 oz 1st Cls Presort

7. To set the next weight break point, select Add Another Class. a. You are prompted to enter the maximum weight for this weight

break:

Enter the max weight for this weight break 0 lb. 13.0 oz to __lb. __oz

b. For the third weight break, enter 1 for lb. Press the Enter key. c. Enter 0 for oz and press the Enter key.

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d. Select the appropriate class, in this example Priority Mail. The

Fees screen appears. Press Enter. The Select Auto Ad/Inscriptions screen appears:

• To add an ad, select Ads/Messages. Scroll through the list and select the appropriate option.

• To add an inscription, select Inscriptions. Scroll through the list and select the appropriate option.

•Press Enter when done. The display shows the first weight break for this Smart Class™. Since we did not create a fourth weight break it is listed as None.

Weight Class/+Fees 0 lb. 0.0 oz — 0 lb. 3.0 oz 1stAuto...r 5 Dig 0 lb. 3.0 oz — 0 lb. 13.0 oz 1st Cls Presort 0 lb. 13.0 oz — 1 lb. 0.0 oz Priority Mail

0 lb. 0.0 oz — 0 lb. 0.0 oz None

8. Press the Enter key again and "Select Custom Carrier" appears in the display. You are presented with a list of available custom carriers for grouping your Smart Classes.

9. Select one that is listed as "Available". You can have up to a maximum of 4 custom carriers.

10. Next, you are prompted to enter a "Carrier Name". Enter a name (up to 15 letters and/or numbers) for your Smart Class grouping, for example, Carrier 1. Press the Enter key.

11. You are now prompted to e nter the "Smart Class™ Name ". This will be the class name for the Smart Class™ you have created. Enter the name (up to 15 letters and/or numbers), for example, Smart Class 1, and press the Enter key.

12. To exit, press the left arrow key. The main display appears. You can now begin to use this Smart Class™.

To use a Smart Class™, refer to Selecting a Smart Class™ in Chapter 4 of the operator guide for your mailing system.

Setting Up a Smart Class™ with an Auto Inscription

1. Press the Menu key.

2. Select Set Up and press the down arrow key.

3. Select Auto Ad/Inscription Setup to toggle printing:

• "On" means the ad and/or inscription will print when a Smart

Class™ is used.

• "Off" means the ad and/or inscription will not print when a Smart

Class™ is used.

4. Follow the prompts to save your changes.

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5 • Mailing System Setup

Modifying a Smart Class™ with an Auto Inscription

1. Press the Menu key.

2. Select Set Up, then press the down arrow and select Scales/Rates.

3. Press the down arrow (depending on your system you may have to

4. Select View.

5. Select the Smart Class™ you wish to edit.

6. Select View Detail.

7. Select Modify Auto Ad/Inscription.

8. The Select Auto Ad/Inscriptions screen appears:

press it twice) and select Smart Classes.

• To add an ad, select Ads/Messages. Scroll through the menu

screens and select the appropriate option.

• To add an inscription, select Inscriptions. Scroll through the menu

screens and select the appropriate option.

•Press Enter when done.

Scales/Rates: Auto Rate Large Envelope

Use this option to automatically post large envelopes using the Flat category when using Shape Based Rating.

1. Press the Menu key.

2. Select Set Up, then press the down arrow and select Scales/Rates.

3. Press the down arrow (depending on your system you may have to press it twice) and select Auto Rate Large Env.

• If you want to post large envelopes using the Flat category, select

Yes, Post as Flat.

• If you do not want to post large envelopes using the Flat category,

select No, Display Error.

4. The system returns to the Scale/Rates Set Up menu.

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Phone/Network Set Up

 PBP Account #  Dialing Prefix  PB Phone #  My Phone #  Modem Type  LAN Firewall Settings  Network Settings  Remote PCRefill

Setting Up Postage By Phone® Meter Payment System

Phone/Network Set Up: PBP Account #

This section describes how to set up Postage By Phone® Meter Payment System on your mailing system. It also includes advanced phone setup instructions for modifying individual phone connection parameters (user ID and password and server IP address).

To access the Postage By Phone® System setup options, press the Menu key on the IntelliLink® Control Center, select Set Up from the main screen, and then select Phone/Network Set Up.

All of the possible options are listed on the menu at the right.

Your Pitney Bowes representative uses this to set up your Postage By

Phone tem. Your account number is supplied by Pitney Bowes when you order your system.

Do not change this unless you are directed to do so by Pitney Bowes.

Meter Payment System account when installing your mailing sys-

Phone/Network Set Up: Dialing Prefix

Phone/Network Set Up: PB Phone #

SV62146 Rev. D 5-15

If you need to dial a number in order to reach an outside line, use this option to enter that prefix number.

1. Press the Menu key on the control center. Select Set Up from the main screen, then select Phone/Network Set Up.

2. Select Dialing Prefix.

3. Use the numeric keypad to enter the number you need to dial to reach an outside line, for example, 9. To enter a symbol hold down the Symbol key and at the same time press the key for the symbol (for example, the # or * keys).

4. Press the Enter key.

Use this option to enter the Pitney Bowes phone number that you use to add postage to your postage meter.

1. Press the Menu key on the control center. Select Set Up from the main screen, then select Phone/Network Set Up.

2. Select PB Phone #. This number is supplied by your Pitney Bowes representative.

3. Use the numeric keypad to enter the phone number you need to dial to connect to Pitney Bowes to add postage, or select Reset to Factory Phone Number to change back to the number present when the sys tem was delivered.

4. Press the Enter key.

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5 • Mailing System Setup

Phone/Network Set Up: My Phone #

Phone/Network Set Up: Modem Type

Use this option to enter your local phone number (the number to which your mailing system is connected).

1. Press the Menu key on the control center. Select Set Up from the main screen, then select Phone/Network Set Up.

2. Select My Phone #.

3. Use the numeric keypad to enter your local phone number. Be sure and include the area code with your number. Also, use only digits and do not include spaces or dashes.

4. Press the Enter key.

Use this option to select the modem type: USB, Serial, or Internal.

1. Press the Menu key on the control center. Select Set Up from the main screen, then select Phone/Network Set Up.

2. Select Modem Type and the "Select Modem Type" screen appears.

3. Select the appropriate modem type (USB, Serial, Internal or Use LAN). The Phone/Network Set Up screen reappears.

4. In order for this change to take effect you must restart your system. Use the On/Off switch located on the base of your machine to restart your system (see Mailing System Exterior section in Chapter 2 of this guide for the location of the On/Off switch).

Phone/Network Set Up: Use LAN Firewall Settings

This option allows you to modify individual LAN firewall settings.

1. Press the Menu key on the control center. Select Set Up from the main screen, then select Phone/Network Set Up.

2. Select LAN Firewall Settings. The "LAN Firewall Settings" screen appears and displays the following options:

•Ping

•Trust

• Default Settings

3. Select Ping to toggle between Enable/Disable.

4. Select Trust. The “LAN Firewall Trusted Host Settings” screen appears. and displays the following options:

•Trust All

• Trust None

• Trust Hosts Only Select the appropriate option.

5. Select Default Settings to revert to the default LAN firewall settings for the system.

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Phone/Network Set Up: Network Settings

This option allows you to modify individual phone connection parameters.

CAUTION: Changing these parameters may result in errors

when trying to contact Pitney Bowes. Contact your Pitney Bowes representative or call the Help Desk if you are not sure. Refer to the

Pitney Bowes Contact Information List at the front of this

guide for the phone number.

1. Press the Menu key on the control center. Select Set Up from the main screen, then select Phone/Network Set Up.

2. Select Network Settings. The "Network Set Up" screen appears and displays the following options:

• Distributor Parameters

• Mailing System Network Settings

3. If you select Distributor Parameters, the system displays the following connection parameters:

• Global Account & User Id

• Global Password

• ANI/LCZ Server IP

• ANI/LCZ Server Port #

• Primary DNS Server

• Secondary DNS Server

• Distributor URL

• Backup Data Center URL

4. If you select Mailing System Network Settings, the system displays the following options.

• Get IP Address

• IP Address

• Subnet Mask

• Default Gateway

• MAC Address (you cannot modify this)

5. Select the parameter you want to edit and make the changes.

6. Press Enter when complete.

Phone/Network Set Up: Remote PC Refill

SV62146 Rev. D 5-17

This option is available only on systems that have the optional Remote Refill feature installed.

Use this option to turn the Remote PC Refill feature on or off.

NOTE: Once you select this option, the system will restart.

1. Press the Menu key on the control center. Select Set Up from the main screen, then select Phone/Network Set Up.

2. If necessary , pre ss the down arrow key and select Remote PC Refill to toggle this option on or off.

3. The mailing system must restart in order for the change to take effect. The system will restart automatically; however, you can select OK, restart now to expedite the process.

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5 • Mailing System Setup

Configuring High/Low Funds Warning

Setting the High Value Warning for Key In Postage

Setting the Low Funds Warning Value

Use this option to set a value at which the mailing system warns you that the funds remaining in the meter are getting low.

NOTE: This option does not appear if the Automated Meter Refill feature is turned on.

1. Press the Menu key on the control center, select Set Up from the main screen, and then select Basic Settings.

2. Select Low Funds Warning.

3. Enter the low value warning amount using the numeric keyboard.

4. Press the Enter key.

Use this option to set a value at which the mailing system warns you that you have entered a postage value that is more than the amount you are setting here. This feature prevents you from acciden tally printin g a post age amount that is more than you need.

1. Press the Menu key on the control center, select Set Up from the main screen, and then select Basic Settings.

2. Select High Value Warning.

3. Enter the high value warning amount ($0 - $99.99) using the numeric keypad.

4. Press the Enter key.

5. Confirm that the high value warning amount that appears in the displayed is correct. Press the key corresponding to the option you want.

Configuring Low Ink Warning

2nd Low Ink Warming

Use this option to specify how you want the system to notify you when you are running low on ink.

1st Low Ink Warning

1. Press the Menu key on the control center, and select Set Up.

2. Select Basic Settings.

3. Press the down arrow key and select 1st Low Ink Warning.

4. Press the screen key corresponding to the option you want. You can choose to have the system notify you when there is less than a 5-day supply of ink, or you can choose to ignore the warning.

Repeat the above for 1.5 day notification.

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Timeouts

 Display Sleep  System Sleep  Normal Preset Timer  Feeding Timeout  Transaction Timeout

Configuring System Timeouts

Timeouts: Display Sleep

This section describes how to set various system timeouts for your mailing system.

1. To access the system timeouts, press the Menu key on the control center, and select Set Up.

2. Select Basic Settings and then Time- outs to get all of the timeout options.

The timeout options are listed on the right. All of these options are described in the fol lowing sections.

Standby Mode: Least Power Usage

In order to reach the lowest level of power consumption, the mailing system can be manually switched "Off" while still plugged into the wall. Toggle the "On/Off" switch to "Off" when not using the mailing system for an extended period of time. When switched back "On" expect some delay for a normal reboot to assure that the entire system is ready to go.

This option allows you to specify how long the system can remain inactive before the display turns off. You can set the timeout for 1 - 30 minutes, in 1 minute increments. The default timeout is 5 minutes.

Timeouts: System Sleep

The display turns on again when you press any key on the control center or if you place mail in the feeder or on the scale (either integrated or attached external scale).

1. Press the Menu key and select Set Up.

2. Select Basic Settings and then Timeouts.

3. Select Display Sleep.

4. Enter the number of minutes (1-30) using the numeric keyboard.

5. Press the Enter key.

Use this option to specify how long the system remains inactive before it goes into "sleep".

You can set this timeout for 40 - 240 minutes, in 1 minute increments. The default timeout is 10 minutes.

The system goes into display sleep before it goes into system sleep. The system wakes up again when you press any key on the control center or if you place mail in the feeder or on the scale (either integrated or attached external scale).

1. Press the Menu key and select Set Up.

2. Select Basic Settings and then Timeouts.

3. Select System Sleep.

4. Enter the number of minutes (40 - 240 minutes) using the numeric keypad.

5. Press the Enter key.

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Timeouts: Normal Preset Timer

Timeouts: Feeding Timeout

The normal preset timer option allows you to specify how much time you want to allow the system to remain idle before it returns to the Normal Pre set settings (refer to Define Preset section in this chapter for more information on Normal Presets).

You can set this timeout for 0 - 1440 minutes, in 1 minute increments. The default timeout is 30 minutes.

1. Press the Menu key and select Set Up.

2. Select Basic Settings and then Timeouts.

3. Select Normal Preset Timer.

4. To set the timer, enter the number of minutes (0-1440) using the numeric keyboard.

5. If you want the system to stay at the last settings used, select Never reset to Normal Preset.

6. Press the Enter key.

Use this option to specify how much time to allow before the feeder stops after the last envelope is processed.

You can set this timeout for 5 - 90 seconds, in 1 second increments. The default timeout is 5 seconds.

This reduces the wear on your machine and acts as a safety measure if you leave the machine unattended.

Timeouts: Transaction Timeout

1. Press the Menu key and select Set Up.

2. Select Basic Settings and then Timeouts.

3. Select Feeding Timeout.

4. Enter the number of seconds (0 - 90) using the numeric keyboard, or press the screen key corresponding to Turn Rollers off Immediately, or Run Until Stop key is Pressed.

5. If you entered the number of seconds, press the Enter key.

This option is available only if your mailing machine is connected to the AccuTrac™ Mail Accounting system.

Use this option if you routinely batch your mail runs. This option allows you to specify how much time to allow the system to remain idle before it ends the current accounting transaction. You can set this timeout for 10 - 65520, in 1 second increments. The default timeout is 14,400 seconds.

1. Press the Menu key and select Set Up.

2. Select Basic Settings and then Timeouts.

3. Select Transaction Timer.

4. Enter the number of seconds (10 - 65520) using the numeric keyboard.

5. Press the Enter key.

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DM1100™ Digital Mailing System Operating Guide

Defining Presets

Defining Normal Preset Values

You can define up to 50 sets (0-49) of preset mailing system values, with each set having different values for such items as the account name, post age value, class, carrier, a special service, a mode such as Attached Scale or Differential weighing, and the like. You can use these presets for different mailing jobs.

The 0 preset is the normal preset and the one you use to store your most commonly used system values. These are the values your system will use whenever you restart your machine. After a certain period of inactivity, or when you power up, the system restores the normal preset settings.

After you define all of your presets, you can invoke the normal preset values simply by pressing the Normal Preset key. To select any of the other presets, press the Custom Preset key and select the preset you want for the particular mailing operation.

Follow the steps below to define the Normal Preset values.

NOTE: First Class, 1 oz as the default factory setting for the Normal Preset.

1. Enter the values you use most often to run a mail job, for example, the weighing mode, the postage value, class and carrier etc.

NOTE: Proceed as if you were actually running a job. Select the mode and class and service etc. By doing this, you are entering the values that you will use for the normal preset. Refer to Chapter 4, Running Mail in this guide for more information on selecting mode and class.

2. Press the Custom Presets key. A list of presets, starting with “0 Nor- mal” appears. Do not press any of the screen keys corresponding to these presets.

3. Press the right arrow key.

4. Press the screen key for Store Current Setting to Preset.

5. Select the normal preset by pressing the key for 0. Normal.

6. If you have selected Key in Postage mode, the system will prompt you to choose a class for the preset. Choosing a class will ensure your pre set values are automatically updated when postage rates change.

• Press the Select Class screen key, then follow the prompts to

select a weighing and class options. The system will return to the Main screen. Return to step 2 to set the Normal Preset.

• Press the down arrow key to continue setting the preset without

selecting a class.

7. The "View Preset" screen appears and displays all of the values you defined in this session. Press the Enter key to return to the main screen.

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5 • Mailing System Setup

Defining Custom Preset Values

When creating a custom preset, the mailing system will prompt you to select a class of mail if you are using Key In Postage Mode. Selecting a class will ensure your preset values are updated automatically when post

age rates change.

NOTE: You can elect to save the custom preset without a selecting a class, but your preset values will not update automatically when postage rates change.

1. Enter the values for the mail job (for example, the weighing mode, the postage value, class and carrier etc.) that correspond to the values you want to be able to call up in the future by selecting a custom preset key. For example, you may want to define a set of conditions so that the envelopes are sealed only (no postage applied).

NOTE: Proceed as if you were actually running a job. Select the mod e and class and service etc. By doing this, you are entering the values that you will use for the normal preset. Refer to Chapter 4, Running Mail in this guide for more information on selecting mode and class.

2. Press the Custom Presets key.

3. Press the right arrow key.

4. Select Store Current Setting to Preset.

5. A list of presets, starting with “0 Normal” appears. Se lect one of the presets that has not been defined yet. These presets are named “Available”. To change an existing preset, refer to Editing Custom Preset Values in this section.

• Press the Select Class screen key, then follow the prompts to

select a weighing and class options. The system will return to the Main screen. Return to step to set the Custom Preset.

• Press the down arrow key to continue setting the custom preset

without selecting a class.

7. The system prompts you to “Enter New Preset Name”. Type in the name using the alphanumeric keys.

8. Press the Enter key. The "View Preset" screen appears and displays all of the values you defined in this session.

9. To use these values in the future, simply press the Custom Presets Key and select the screen key corresponding to this preset name.

10. Press the Enter key to return to the main screen.

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DM1100™ Digital Mailing System Operating Guide

Store Advance Date in a Custom Preset

This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solutions. Please contact your local account representative to determine if this option is accessible on your system.

In order to store an Advance Date setting in a custom preset, you need to first turn on this feature. For information on setting an advance date, refer to Meter Stamp Options: Date section in Chapter 4 in this guide.

To enable this feature:

1. Press the Custom Presets key.

2. Press the right arrow key and the "Set Up Preset" screen opens.

3. Select Date Advance. The following message appears: "If set on, pre-

sets stored when the date is not advanced will return the system to today's date."

• Select On to turn on this feature and store the date advance.

• Select Off if you want to turn off the feature.

4. Refer to the examples on the next page for more information on how storing the Advance Date in custom presets works.

NOTE: If you create a custom preset with the Advance Date feature turned off and you recall this preset, the current date setting is not affected.

Example 1 - If today is Wednesday and you set the advance date for 2 days* and store this advance in a custom preset, then:

• if you recall the preset on the same day (Wednesday) it will print Friday's date on your postage.

• if you recall the preset on the next day (Thursday) it will print Saturday's date on your postage.

* To set ad va n ce da te , pr es s the Menu button, select Meter Stamp Options, then select Advance Date.

Example 2 - If you have previously set up your system so that it automatically advances the date at 3 PM*, and you created a custom preset with the Advance Date set to zero (that is, you did not advance the date), then:

• if you recall the preset before 3 PM it will print today's date on your postage.

• if you recall the preset after 3 PM it will print tomorrow's date on your postage.

* To automatically advance the date (by 24 hours), press Menu button, select

Set Up, press the down arrow key, then select Date will advance after.

Example 3 - If you have previously set up your system so that it automati-

cally advances the date at 3 PM, and you create a custom preset that advances the date by 2 days, then:

• if you recall the preset before 3 PM, the system will set the date two days ahead.

• if you recall the preset after 3 PM, the system will still set the date two days ahead.

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5 • Mailing System Setup

Editing Custom Preset Values

Viewing, Renaming, or Deleting Presets

To edit an existing custom preset, you define its new values and then overwrite the old values.

1. Enter the new values for the mail job that correspond to the custom preset you want to change or edit.

2. Press the Custom Presets key.

3. Press the right arrow key (Set up Presets appears next to the right arrow key).

4. Press the screen key for Store Current Setting to Preset.

5. The system prompts you to “Select Preset to Replace”. Press the screen key next to the name of the preset you want to edit.

6. Press the Enter key to view the preset values. Press Enter again to return to the main screen.

1. Press the Custom Presets key.

2. A list of presets, starting with 0 Normal appears. Select the approp riate preset. 0 - 4 presets are displayed on the screen. To view the other pre set names, press the down arrow key.

3. Press the right arrow key (Set up Presets appears next to the right arrow key).

4. The following options appear:

• Store Current Setting to Preset

• View Preset

• Rename Preset

• Delete Preset Select the screen key corresponding to the option you want. Follow the

screen prompts.

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DM1100™ Digital Mailing System Operating Guide

Creating Custom Messages

Custom Messaging enables you to enter text at the Control Center which can print directly on envelopes as they pass through the mailing system. Custom messages can be saved in the memory of the system, and recalled whenever appropriate to print. In the Control Center, this feature is shown as “Text Entries.”

IMPORTANT: You should be familiar with the USPS regulations and standards relating to custom message printing and envelope usage for guidance concern ing appropriate content, format, and other usage co nsiderations

Sample:

ACME Corporation Finance Department Bldg 3, Floor 4 201 Aberdeen Parkway Charlotte NC 28255

Specifications

• Print up to five lines of information.

• Print a maximum of 20 characters per line (including spaces).

• Fixed font (Lucida Console, 10 Point).

• UPPER CASE and lower case available.

• Special characters available (as outlined on the keypad).

• Save up to five custom messages in memory.

• Custom messages can be saved in the Normal or Custom Presets.

• Uses full QWERTY keypad standard on all DM Series™ mailing systems.

• Custom messages always print to the left of the post age, and left of any advertisements and inscriptions.

• Operating speed is reduced slightly to accommodate printing operation.

The Custom Messaging capability of your DM Series™ mailing system has several applications. Use it for all outgoing mail that does not have a preprinted custom message such as Business Reply Mail. Even if you use a pre-printed custom message on outgoing mail, this capability can be used to define a department or section of your organization for “return mail.” By implementing this as a process, undeliverable mail can bypass the Mail Center, and be returned directly to the department that generated the mail ing.

IMPORTANT: Custom Messaging requires an envelope at least 6 3/4" long to print effectively. See your envelopes before running.

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5 • Mailing System Setup

Postal Rules and Guidance

IMPORTANT: Any custom message printed by the DM Series™ system must

follow USPS guidelines as published in the Domestic Mail Manual (DMM).

Creating a Custom Message for the First Time

1. Press the Menu key.

2. Select Set Up, then select Text Entry Set Up.

3. Select Create.

4. Select a line of text to enter. Type in the text and press Enter.

5. Repeat step 4 until all lines of text have been entered. You can enter up

6. Press Enter when done. The Enter Text Entry Name screen appears.

7. Type in a name for the custom message and press Enter.

8. Press the left arrow key to return to the Main screen.

Adding Additional Custom Messages

The system can hold up to five custom messages at a time. To add additional custom messages to the system:

to five lines of text.

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Follow steps 3 through 8 in Creating a Custom Message, above, to add and save the address information.

TIP: Print a sample piece of mail to see ensure the custom message prints as desired on the envelope.

Selecting/Deselecting a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Select the custom message you want to print on the envelope. If you do not wish to print a custom message at this time, select Don't Print Text Entry.

4. Press Enter when done.

5. Press the left arrow key to return to the Main screen.

Viewing a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Press the right arrow key, then select View.

4. Select the appropriate custom message. The custom message appears on the screen.

5. Press Enter when done.

6. Press the left arrow key to return to the Main screen.

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Editing a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Press the right arrow key, the select Edit.

4. Select the appropriate custom message.

5. Select a line of text to edit. a. Press Clear to clear the existing entry, or press the left arrow key. b. Make any necessary changes to the text. c. Press Enter when done.

6. Repeat step 5 until you have edited the appropriate lines of text.

7. Press Enter. The Edit Text Entry Name screen appears.

8. If necessary, edit the name of the custom message. Press Enter wh en done.

9. Press the left arrow key to return to the Main screen.

Deleting a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Option, then select Text Entries.

3. Press the right arrow key, then select Delete.

4. Select a custom message to delete.

5. Select Yes. The custom message is deleted from the list.

6. Press the left arrow key to return to the Main screen.

Envelope Guidance

NOTE: Always run a test print (at $0.00 postage) befor e using Custom Messag -

ing to ensure proper placement on an envelope. Custom Messaging prints a custom message or other information directly to the left of your postage meter imprint and any Postal Endorsements or Inscriptions on the envelope. This mes sage does not print on the left margin of the envelope, nor does your mailing system allow for placement of the custom message on your envelope. There fore, before printing a mailrun using this feature, you should always process a Test Print with ZERO POSTAGE to ensure that the full message is properly positioned on the envelope.

Drop Shipment Endorsement

NOTE: In most cases, the Drop Shipment Authorization is printed using an

Endorsement purchased from the Pitney Bowes Online Store. The Custom Mes saging feature of the DM Series™ may satisfy USPS requirements for Drop Shipment endorsements on your mailings. However, the application and endorsement format must be authorized locally by the USPS. Under current Postal guidelines, the local business mail entry management of the USPS must approve the application or endorsement format for mail deposited as “Drop Shipment Authorization.” Contact the USPS directly for further guidance.

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5 • Mailing System Setup

USB Ports

Taking the Meter Out of Service

Adding an Optional Printer

Call your Pitney Bowes representative if you need to return the postage meter (contained in the IntelliLink® Control Center) to Pitne y Bowes. When instructed, follow the procedure here.

1. Press the Menu key and select Set Up.

2. Select Take Meter Out of Service.

3. Select Transfer Funds from Meter. This transfers the funds from your meter back to your account.

4. The system transfers the funds and displays the amount transferred. To print this amount on an envelope, place an envelope on the feed deck and press the Start key. To print on a tape, simply press the Tape key.

You can connect a Pitney Bowes USB printer to your mailing system. To add this optional external printer, all you need to do is plug the USB con nector from the printer into one of the two USB connectors on the mailing system. Your mailing system recognizes the printer as soon as you plug it into the base.

The dual USB ports are located beneath the main cover as shown here.

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DM1100™ Digital Mailing System Operating Guide

Configuring the Optional Barcode Scanner

If you have a barcode scanner attached to your mailing system, you can configure it to scan:

• account names,

• account codes (Business Manager only),

• speed codes (INVIEW™, Budget Manager only),

• Custom and Normal Presets,

• Job IDs, or

• ZIP Codes

if you are in the INVIEW™, Budget Manager or Business Manager accounting systems.

NOTE: You can use a barcode scanner to scan in barcodes for USPS Special Services regardless of the accounting system you are using. USPS Special Ser vices do not require any set up operations here.

Refer to the appropriate topic in this section:

• If you are using an accounting system on your mailing system you can set the default scan type so that your system recognizes your particular accounting application when it scans the barcode. Refer to Setting the Default Scan Type.

• If you are attempting to scan barcodes that were defined for other accounting systems and those accounts contain a prefix, you can set up your system to recognize that prefix when it scans in the barcode. Refer to Adding Barcode Prefixes.

• If you need to combine multiple barcode scans into a single barcode, refer to Combining Barcodes.

• If you want your system to require an operator to press the Enter key to accept each barcode value after it is scanned and displayed on the IntelliLink® Control Center screen, refer to Setting Auto-Enter.

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5 • Mailing System Setup

Setting the Default Scan Type

If you are using an accounting system on your mailing system you can set up the scanner so that it knows what field is scanning without using a prefix code. Your selection of Account Name or Account Code depends on your accounting system. You can then scan the account code or name directly from the Main screen on IntelliLink® Control Center display.

To set the default value:

1. Press the Menu key on the control center, then select Set Up.

2. Press the down arrow key and then select Barcode Scanner.

3. At the "Barcode Scanner Setup" menu, select Default Scan Type.

4. Select the appropriate option according to the table here:

If your accounting  system is:

Business Manager

And the barcode  contains:

Account Name Account Name Account Code Account Code Preset Preset Job ID 1 Job ID 1 Job ID 2 Job ID 2 Account Name Account Name

Select this default scan type:

Account Code Account Code

INVIEW™ or Budget Manager

Preset Preset Job ID 1 Job ID 1 Job ID 2 Job ID 2

5. If you do not want any default account system, or preset, or if you will be scanning multiple fields select None.

6. As soon as you make your selection, the "Barcode Scanner Setup" menu reappears. You can make other selections or press the left arrow key to return to the "Set Up" menu.

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Adding Barcode Prefixes

If you are going to scan multiple fields, you will need to create barcodes that contain a 1 or 2 digit prefix. This prefix identifies the field you are scan ning. You may use this if you are transferring accounts from a different accounting system like the Paragon®, or from a set of pre-printed barcode labels that have a prefix as part of the barcode. You can then scan these barcodes when the Main screen displays IntelliLink® Control Center.

To set the prefix value:

1. Press the Menu key on the control center, then select Set Up.

2. Press the down arrow key and then select Barcode Scanner.

3. At the "Barcode Scanner Setup" menu, select Barcode Prefixes.

4. Select the Prefix Size and then select 1 or 2 whichever is appropriate.

5. Select the appropriate barcode prefix option according to the table here:

If your accounting  system is:

Business Manager

And the barcode  contains:

a prefix and Account Name

a prefix and Account Code

a prefix and Job ID 1 Job ID 1 Prefix

Select this barcode prefix option:

Account Name Prefix

Account Code Prefix

a prefix and Job ID 2 Job ID 2 Prefix

INVIEW™ or Budget Manager

a prefix and Account Name

a prefix and Speed Code

a prefix and Job ID 1 Job ID 1 Prefix a prefix and Job ID 2 Job ID 2 Prefix

Account Name Prefix

Speed Code Prefix

6. When you select the barcode prefix, the default value for that option appears on the screen. To enter a new value, press the Clear key to remove the default, then type in the prefix character(s).

NOTE: Barcode prefixes are case-sensitive.

7. Press the Enter key.

8. As soon as you make your selection, the "Barcode Scanner Setup" menu reappears. You can make other selections or press the left arrow key to return to the Set Up menu.

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5 • Mailing System Setup

Combining Barcodes

If you need to combine multiple barcode scans into a single barcode, use this setup option. For example, the typical barcode scanner can only accept a maximum of 30 characters. If you want to scan an account name that contains more than 30 characters, say 50 characters, you add a "join character" at the end of the first 30 characters. These first 30 characters with the join character at the end, would be on the first line and the second 20 characters would be on the second line. When you scan these two bar code lines, the system will combine them into a single barcode account value.

To select the character to join multiple barcode scans:

1. Press the Menu key on the control center, then select Set Up.

2. Press the down arrow key and then select Barcode Scanner.

3. At the "Barcode Scanner Setup" menu, select Concatenate Scans.

4. A list of possible "join character" options is displayed. Select the character you use to combine the barcode values.

5. As soon as you make your selection, the "Barcode Scanner Setup" menu reappears. You can make other selections or press the left arrow key to return to the Set Up menu.

The following is an example using a + symbol as a join character.

When you scan in these three barcodes, the system will combine them into a single barcode value.

NOTE: When creating your own barcodes, create them in uppercase. If you create them in lowercase, the length of the barcode will be twice that of the same barcode created using uppercase text.

Setting Auto-Enter

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

You can set up your system so that after it scans in a barcode value and displays it on the IntelliLink® Control Center screen, it requires you to press the Enter key to accept that value. You can do this if you want to be sure that an operator verifies that the correct barcode has been scanned. By default, the system will automatically enter the value as soon as it scans in the barcode.

To require you to press Enter to accept each scan:

1. Press the Menu key on the control center, then select Set Up.

2. Press the down arrow key and then select Barcode Scanner.

3. At the "Barcode Scanner Setup" menu, select Auto-enter.

4. Select Off to disable the Auto-enter. This will now require you to manually press the Enter key after each scan.

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6 • Adding Postage

Postage By Phone® Meter Payment System ......................................6-2

Your Postage Meter .............................................................................6-2

Connection Alternatives.......................................................................6-3

USPS Rekey Requirements.................................................................6-3

Managing Your Postage Funds............................................................6-4

Connecting Your Postage Meter to an Analog Phone Line..................6-5

Checking Available Funds in Your Postage Meter...............................6-6

Checking Your Postage By Phone® Meter Payment System Account

Balance................................................................................................6-6

Adding Postage....................................................................................6-7

Postage Pass - Automated Postage Refill...........................................6-7

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Postage By Phone® Meter Payment System

Your Postage Meter

Postage By Phone® Meter Payment System is a Pitney Bowes service that you use to add postage to your meter. You can access the Postage By Phone® System 24 hours a day, 7 days a week through your IntelliLink® Control Center . For more information, refer t o the Post ag e By Phone® Sys tem materials furnished with your system.

If you need assistance with Postage By Phone® System: If you need assistance, have your account number ready and call the Postage By Phone® System number. Refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number.

The postage meter on your mailing system is a Postal Security Device (PSD) that incorporates the latest technology approved by the United St ates Postal Service to secure funds. This techn ology eliminates the need to perform physical inspections thereby making the system easier and more convenient to use. The PSD contains the funds and performs all of the calculations necessary to print meter stamp s that comply with the latest USPS standards.

The United St ates Post al Service (USPS) licenses your meter and requires a modem inspection of the meter. Periodically, your IntelliLink® Control Center will be required to connect to Postage By Phone® as a means of inspecting the PSD (Postal Security Device) and validating information in your Control Center.

To ensure that your operations are not interrupted, the time periods for the Data Center Connection are pre-established in your system, and will give adequate warning to you when this connection may be required:

• The message “Data Center Contact Required” will first be shown approximately 21 days after your last connection. The Control Center will allow you to either “Connect Now” or “Later.” By selecting “Later”, you enter a grace period that lasts approximately 7 days.

• The “Data Center Contact Required” message will appear each day for 7 days (when you power-up your system), and will only disappear after a successful connection. This may also appear on the main screen in reverse-type with the “Connect to Data Center” message.

• On the 28th day after your last successful connection, your Control Center will display a message, “You will not be able to print postage until this process is completed.” Please connect to the Postage By Phone® Data Center to continue your operations.

• Follow the prompts on your Control Center or perform a Balance Inquiry to make a successful connection. After a successful connection, your screen will indicate “Data Center Contact Complete.”

To improve overall productivity, Pitney Bowes recommends that you establish a “constant connection,” where a LAN connection or phone line is connected to your Control Center (direct or wireless), or you use an approved alternative connection. See the Connection Alternatives – Review section of this guide for more details.

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