Philips SureSigns VS2 Service manual
SureSigns VS2
Release A.00
English
Vital Signs Monitor
Service Guide
Part Number 4535 641 31741
Printed in USA 1/09
First Edition
*453564131741*
SureSigns VS2
Vital Signs Monitor
SERVICE GUIDE
English
Release A.00
ii
Notice
Proprietary Information
This document contains proprietary information, which is protected by copyright.
Copyright
Copyright © 2008 Koninklijke Philips Electronics N.V.
All Rights Reserved
Manufacturer
Philips Medical Systems
3000 Minuteman Road
Andover, MA 01810-1085
(978) 687-1501
Document Number
4535 641 31741
Warranty Disclaimer
The information contained in this document is subject to change without notice. Philips Medical
Systems makes no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties or merchantability and fitness for a particular purpose. Philips Medical Systems
shall not be liable for errors contained herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material.
iii
Printing History
New editions of this document incorporate all material updated since the previous edition. Update
packages may be issued between editions and contain replacement and additional pages to be merged
by a revision date at the bottom of the page. Pages that are rearranged due to changes on a previous
page are not considered revised.
The documentation printing date and part number indicate its current edition. The printing date
changes when a new edition is printed. (Minor corrections and updates that are incorporated at reprint
do not cause the date to change.) The document part number changes when extensive technical
changes are incorporated.
First Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . December 2008
Conventions
The manual uses the following conventions for Notes, Cautions, and Warnings.
Note — A Note calls attention to an important point in the text.
Caution A Caution calls attention to a condition or possible situation that could damage or destroy the
product or the user’s work.
Warning A Warning calls attention to a condition or possible situation that could cause injury to the user
and/or patient.
iv
Explanation of Symbols
The following symbols appear on the monitor and its packaging.
Symbol Description Symbol Description
New Patient key Alarm Silence key
Print key NBP key
System Menu key Main Screen key
Display Mode key On/Standby key
CE marking Serial number
Rx Only Prescription Use Only
(US Federal Law)
Batch code
Humidity Date of manufacture
Fragile, handle with care
Keep out of sun
Keep dry Keep Upright
Catalog number RF Interference
Electrostatic sensitive
device handling
Sterile
SpO
2
connector USB port
Temperature connector Charging LED
NBP connector AC power LED
Canadian ISM
requirement
Option number
0123
SN
LOT
REF
STERILE
ICES-001
OPT
v
Compliance with WEEE
standard
Ethernet port
Power label CSA mark
Caution, consult
accompanying documents
Nurse call connector
Polarity of DC power
connector (appears on
VS2 monitor)
Polarity of DC power
connector (appears on
External Power Supply)
UL Recognized
Component
VDE Verification
PSE marking FCC mark - USA
Defibrillator Proof Indoor use only
Class II Equipment Earth, ground
EUFP
(Environmentally-friendly
use period — China)
Symbol Description Symbol Description
vi
Regulatory and Safety Specifications
Declaration
The SureSigns VS2 vital signs monitor is a Class IIb device and complies with the requirements of the
Council Directive 93/42/EEC of 14 June 1993 concerning medical devices and carry CE-marking
accordingly.
Authorized EU Representative
Philips Medizin Systeme Böblingen GmbH
Hewlett-Packard Str. 2
71034 Böblingen
Germany
Rx Only
Caution United States Federal Law restricts this device to sale by or on the order of a physician.
Safety Standards
0123
Parameter Specification
UL 60601-1, CAN/CSA C22.2 No. 601.1-M90, EN/IEC 60601-1, EN/IEC 60601-1-1 (as
applicable), EN/IEC60601-1-2, ISO 9919
Protection Class Class II, internally powered equipment, per IEC 60601-1
Degree of Protection Type CF defibrillator-proof: per IEC 60601-1
Mode of Operation Continuous
Contents
Contents-1
VS2 Vital Signs Monitor Service Guide
1 Introduction
Monitor Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-1
SureSigns VS2 Monitor Configurations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2
Indications for Use - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2
Intended Use- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2
Intended Audience - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2
2 Unpacking and Shipping
Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Unpacking the Monitor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Submitting a Damage Claim - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Returning the Monitor For Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-2
Disposing of the Monitor- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-3
3 Performing Routine Maintenance
Recommended Frequency - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1
Routine Safety and Operational Checks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1
Cleaning and Disinfecting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2
General Guidelines - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2
Cleaning and Disinfecting the Monitor - - - - - - - - - - - - - - - - - - - - - - 3-2
Cleaning and Disinfecting the Cables and External Power Supply - - - - - - - - - 3-3
Cleaning the Barcode Scanner - - - - - - - - - - - - - - - - - - - - - - - - - - 3-4
Maintaining the Battery- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-4
About the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-4
Battery Status Indicators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-5
Charging the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-5
Reconditioning the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-5
Replacing the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6
Battery Messages and Alarms - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6
Technical Alarms- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6
Error Codes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6
4 Configuring the Monitor
Accessing the System Menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1
Accessing the System Admin Menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1
System Admin Menu Options - - - - - - - - - - - - - - - - - - - - - - - - - - 4-3
Setting Auto Suspend- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-5
Setting Auto Save Patient Record - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-5
Contents-2
VS2 Vital Signs Monitor Service Guide
Configuring the Default Alarm Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4-6
Accessing the Default Alarm Settings Menu- - - - - - - - - - - - - - - - - - - - -4-6
Setting the Alarm Tone Pattern - - - - - - - - - - - - - - - - - - - - - - - - - - -4-8
Setting the Alarm Pause Duration- - - - - - - - - - - - - - - - - - - - - - - - - -4-8
Setting the Minimum Nurse Call Alarm Priority - - - - - - - - - - - - - - - - - - -4-9
Setting the Minimum Alarm Tone Volume - - - - - - - - - - - - - - - - - - - - -4-9
Changing the Default Alarm Settings - - - - - - - - - - - - - - - - - - - - - - - 4-10
Factory Default Alarm Limits - - - - - - - - - - - - - - - - - - - - - - - - 4-10
Restricting Alarm and Audio Settings- - - - - - - - - - - - - - - - - - - - - - - 4-11
Latching Physiological Alarms - - - - - - - - - - - - - - - - - - - - - - - - - - 4-11
Configuring the Service Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-12
Accessing the Service Menu - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-12
Selecting a Language - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-14
Exporting Configuration Settings - - - - - - - - - - - - - - - - - - - - - - - - - 4-14
Upgrading the Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-15
Importing Configuration Settings - - - - - - - - - - - - - - - - - - - - - - - - - 4-17
Configuring the Patient Identification Settings - - - - - - - - - - - - - - - - - - - - - - - - - - 4-17
Changing the Patient ID Settings - - - - - - - - - - - - - - - - - - - - - - - - - 4-17
Configuring the Default Initial NBP Inflation Pressure - - - - - - - - - - - - - - - - - - - - - - 4-19
Setting Demo Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-20
Clearing Patient Data- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-20
Installing the Power Cord Retainer Clip - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-22
Installing the USB Hub - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-23
Installing the RS-232 Serial Interface Adapter - - - - - - - - - - - - - - - - - - - - - - - - - - 4-24
Removing the Insulator Sheath - - - - - - - - - - - - - - - - - - - - - - - - - - 4-26
5 Performance Verification Testing
Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-1
Testing and Inspection Guidelines- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-1
Recommended Frequency - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-2
Required Test Equipment- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-2
Test Recording- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-3
Performing Verification Tests- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-3
Visual Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-6
Power-On Self Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-7
Alarms Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-7
SpO
2
Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-8
NBP Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-9
NBP Accuracy- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-9
NBP Calibration Procedure- - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-11
Pneumatic Leakage Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-12
NBP Overpressure Valve Test - - - - - - - - - - - - - - - - - - - - - - - - - - 5-12
Temperature Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-13
Safety Test- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-14
Patient Leakage Current with Mains Voltage - - - - - - - - - - - - - - - - - - - 5-14
Expected Test Results - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-14
Nurse Call Relay Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-15
Barcode Scanner Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-16
Contents-3
VS2 Vital Signs Monitor Service Guide
6 Troubleshooting
Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-1
When You Cannot Correct a Problem - - - - - - - - - - - - - - - - - - - - - - - 6-1
Viewing System Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-2
Diagnosing a Problem - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-3
Boot and Power Sequences - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-4
Troubleshooting Tables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-5
Power Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-6
Display Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-8
Alarm Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-8
NBP Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-9
Temperature Measurement Problems - - - - - - - - - - - - - - - - - - - - - - 6-10
SpO
2
Measurement Problems- - - - - - - - - - - - - - - - - - - - - - - - - - - 6-11
Navigation Wheel and Key Problems- - - - - - - - - - - - - - - - - - - - - - - 6-11
Recorder Problems- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-12
Barcode Scanner Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-12
Resetting the Barcode Scanner - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-13
Error Codes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-14
Running System Diagnostics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-25
Maintenance Options- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-26
Running the Self Test- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-27
Testing the Speaker- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-28
Testing the Navigation Wheel and Keys - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-28
Testing the Display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-29
Viewing the Battery Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-30
Testing the Optional Recorder- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-31
Testing the LED - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-31
Viewing and Resetting Tracked Parameters - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-32
Resetting Parameters - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-32
Viewing and Printing the Error Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-33
7 Repairing the Monitor
Disassembling the Monitor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-1
Tools Required for Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
Replacing the Battery- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
Performing a Hard Shutdown - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
Removing the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
Installing the Battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
Removing the Temperature Module - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
Replacing the Temperature Adapter Board- - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-7
Removing the Recorder Faceplate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-8
Removing the Optional Recorder - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-9
Removing the Rear Case - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10
Reassembling the Monitor - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-13
Removing the Main Chassis Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-13
Reassembling the Main Chassis Assembly - - - - - - - - - - - - - - - - - - - - 7-14
Removing the Speaker - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
Contents-4
VS2 Vital Signs Monitor Service Guide
Replacing the Handle O-Ring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
Removing the Connector Panel Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
Removing the Connector Blocks - - - - - - - - - - - - - - - - - - - - - - - - - 7-18
Removing the SpO
2
Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19
Removing the SpO
2
Adapter Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
Removing the Daughter Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-21
Removing the NBP Module- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-24
Removing the NBP Filter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-26
Removing the Battery Connector Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-26
Removing the Navigation Wheel Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-28
Removing the Main Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-30
Resetting the Serial Number - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
Setting the System Configuration - - - - - - - - - - - - - - - - - - - - - - - - - 7-34
Removing the LCD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-36
8 Replacement Parts and Assembly Drawings
Spare Parts- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -8-1
Assembly Drawings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -8-3
Power Supply Cords - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -8-5
A Theory of Operation
Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-1
Block Diagram Components - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-1
Block Diagram - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-2
Main PCB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-3
Daughter PCB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-3
NBP Assembly and Circuitry - - - - - - - - - - - - - - - - - - - - - - - - A-3
Power Management - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-4
Speaker - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-4
Nurse Call Contacts - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-4
SpO
2
Adapter PCB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-4
Temperature Adapter PCB - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-5
Front Panel Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-5
Navigation Wheel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-5
Power Supply Module - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-5
Recorder - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-5
SpO
2
Module - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-6
Temperature- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-6
Predictive Measurements - - - - - - - - - - - - - - - - - - - - - - - - - - A-6
Monitored Measurements - - - - - - - - - - - - - - - - - - - - - - - - - - A-6
B Electromagnetic Compatibility
Index
Introduction
SureSigns VS2 Vital Signs Monitor Service Guide 1-1
1
Introduction
Monitor Overview
The SureSigns™ VS2 vital signs monitor is easy to use and versatile. The monitor is available in
several configurations and with optional features to best suit your needs.
The SureSigns VS2 is a vital signs monitor that measures blood pressure, pulse rate, oxygen saturation
(SpO
2
), and temperature. Features include:
• Adult, pediatric, and neonatal capability
• Lithium ion battery
• Stores up to 100 patient records
• Optional recorder
• Optional roll stand or wall mount
• Optional barcode scanner for Patient ID entry
• LAN and serial data export
• Optional wireless network connection to EMR
SureSigns VS2 Monitor Configurations
Introduction
1-2 SureSigns VS2 Vital Signs Monitor Service Guide
SureSigns VS2 Monitor Configurations
The SureSigns VS2 vital signs monitor is available in the configurations shown in the following table.
Indications for Use
The SureSigns VS2 vital signs monitor is for use by health care professionals whenever there is a need for
monitoring the physiological parameters of patients.
Intended Use
The SureSigns VS2 vital signs monitor is for monitoring, recording and alarming of multiple
physiological parameters of adults, pediatrics, and neonates in healthcare environments. Additionally, the
monitor is intended for use in transport situations within a healthcare facility.
Intended Audience
This guide is for biomedical engineers or technicians responsible for troubleshooting, repairing, and
maintaining Philips patient monitoring systems.
Model
Measurement Parameters and Features
NBP SpO
2
Temperature Recorder
863079
YesNoNoNo
863080
Yes Yes No No
863081
YesYesYesNo
863082
YesYesYesYes
Unpacking and Shipping
SureSigns VS2 Vital Signs Monitor Service Guide 2-1
2
Unpacking and Shipping
Overview
This chapter describes how to:
• Unpack the monitor
• Return the monitor
• Dispose of the monitor
Unpacking the Monitor
To unpack the monitor:
Submitting a Damage Claim
If there is physical damage, or if an item does not meet specified operational requirements, notify the
carrier and the nearest Philips Medical Systems sales/service office. Philips will arrange for immediate
repair or replacement of the damaged/inoperative part.
Step
1 Open the shipping container and remove the monitor from the container.
2 Examine the monitor for visible damage, like broken components, cables,
dents, or scratches on the surface of the equipment.
3 Store all documentation in an appropriate location
4 Save the packaging material for possible reuse.
Returning the Monitor For Service
Unpacking and Shipping
2-2 SureSigns VS2 Vital Signs Monitor Service Guide
Returning the Monitor For Service
To return the monitor for service, call the Philips Customer Care Center or your local Philips
representative for a Returned Materials Authorization (RMA) number. Have all equipment serial numbers
available when calling. Mark the shipping carton and any shipping documents with the RMA number.
Warning Before returning any equipment to Philips:
• Back up the configuration (see “Exporting Configuration Settings” on page 4-14).
• Clean and disinfect it (see “Cleaning and Disinfecting” on page 3-2).
• Delete all patient data (see “Clearing Patient Data” on page 4-20).
• Remove the battery (see “Replacing the Battery” on page 7-2).
• If your monitor is equipped with a wireless assembly, remove all of the wireless components (see
the SureSigns VS2 Wireless Installation and Setup Guide).
To pack the monitor for return, disconnect all cables. It is not necessary to return accessories or the
external power supply. If available, use the original carton and packing materials.
Ensure that the monitor is transported within the following specifications:
• Temperature: -20°C to +40°C (-4°F to 104°F)
• Humidity: 15% to 90%
• Atmospheric Pressure: 708 hPa to 1014 hPa
To return the monitor in the original packaging:
If the original carton is not available, use the following procedure to pack the monitor:
Step
1 Place the monitor in the original packaging.
2 Seal the carton with packaging tape.
3 Label the carton with the shipping address, return address, and RMA number.
Step
1 Place the monitor in a plastic bag.
2 Locate a corrugated cardboard shipping carton with at least 200 psi (pounds per
square inch) bursting strength.
3 Fill the bottom of the carton with at least 2 inches of packing material.
4 Place the bagged unit on the layer of packing material and fill the box
completely with packing material.
5 Seal the carton with packaging tape.
6 Label the carton with the shipping address, return address, and RMA number.
Unpacking and Shipping
SureSigns VS2 Vital Signs Monitor Service Guide 2-3
Returning the Monitor For Service
Disposing of the Monitor
To avoid contaminating or infecting personnel, the environment, or other equipment, make sure that you
disinfect and decontaminate the monitor appropriately before disposing of it in accordance with your
country’s law for equipment containing electrical and electronic parts.
For disposal of parts and accessories, where not otherwise specified, follow local regulations regarding
disposal of hospital waste.
Note — Before disposing of a SureSigns VS2 monitor, delete all patient information. To delete patient
data from the monitor, see “Clearing Patient Data” on page 4-20.
Returning the Monitor For Service
Unpacking and Shipping
2-4 SureSigns VS2 Vital Signs Monitor Service Guide
Performing Routine Maintenance
SureSigns VS2 Vital Signs Monitor Service Guide 3-1
3
Performing Routine Maintenance
Recommended Frequency
Perform the maintenance procedures at the recommended frequency shown in the following table.
Caution The frequency recommendations in the following table do not supersede local requirements.
Always perform locally required testing in addition to the testing outlined here.
Routine Safety and Operational Checks
Philips recommends that you regularly:
• Visually inspect the monitor exterior for damage.
• Inspect the monitor labels for legibility.
If the labels are not legible, contact the Philips Customer Care Center or your local Philips
representative.
Philips recommends that you perform certain test and verification checks at least once a year and after
each repair. For complete information on performing verification testing and checks, see
Chapter 5, “Performance Verification Testing.”
Maintenance Procedure Frequency
Routine Safety and Operational Checks
• Visual Inspection of exterior for damage Before use
• Inspection of labels for legibility Before use
Cleaning and Disinfecting According to your institution’s policy or between
each patient
Battery
• Charging As needed
• Reconditioning Every six months
Cleaning and Disinfecting
Performing Routine Maintenance
3-2 SureSigns VS2 Vital Signs Monitor Service Guide
Cleaning and Disinfecting
To clean or disinfect your SureSigns VS2 vital signs monitor, use only the approved cleaning agents
listed in this chapter.
Warning Do not use unapproved cleaning or disinfecting agents. Even small quantities of some cleaning
agents will damage the monitor or external power supply.
Do not use abrasive cleaners or strong solvents such as acetone or acetone-based compounds. The
warranty does not cover damage caused by using unapproved substances.
General Guidelines
Keep the monitor, cables, external power supply, and accessories free of dust and dirt. After cleaning and
disinfecting, check the equipment carefully. Do not use the monitor if you see signs of deterioration or
damage.
If you need to return any equipment to Philips, clean and disinfect it first.
Follow these general precautions:
• Always dilute cleaning agents according to the manufacturer’s instructions or use the lowest
possible concentration.
• Do not allow liquid to enter the case.
• Do not immerse any part of the equipment in liquid.
• Do not pour liquid onto the system.
• Never use abrasive material (such as steel wool or silver polish).
• Do not autoclave, steam sterilize, or ultrasonically clean the monitor or cables.
• Do not use bleach on electrical contacts or connectors.
• Do not use alcohol on the patient cables. Alcohol can cause the plastic to become brittle and fail
prematurely.
Caution If you spill liquid on the exterior of the monitor or external power supply, use a clean cloth to dry
them. If you believe the liquid may have gotten inside the monitor or external power supply, contact
your biomedical engineer, who can verify the performance and safety of the equipment.
Cleaning and Disinfecting the Monitor
To clean the monitor:
Step
1 Dampen a soft cloth with mild soap and water.
2 Wring any excess moisture from the cloth and gently clean the monitor.
Performing Routine Maintenance
SureSigns VS2 Vital Signs Monitor Service Guide 3-3
Cleaning and Disinfecting
To disinfect the monitor:
Cleaning and Disinfecting the Cables and External Power Supply
Caution Do not use alcohol to clean the cables. Alcohol can cause the cables to become brittle.
To clean the cables and external power supply:
To disinfect the cables and external power supply:
Step
1 Dampen a soft cloth with any of the following:
• Isopropyl alcohol (70% solution in water)
• Sodium hypochlorite (chlorine bleach), 3% solution in water
• Ammonium chloride solution, <0.2% solution
2 Wring any excess moisture from the cloth and wipe the monitor to disinfect it.
Step
1 Dampen a soft cloth with alcohol-free hand soap.
2 Wring any excess moisture from the cloth and gently clean the cables and
external power supply.
3 Clean the areas again with damp cloth moistened with water only.
Step
1 Dampen a soft cloth with sodium hypochlorite (chlorine bleach), 3% solution in
water.
Caution: Sodium hypochlorite may discolor the cable.
2 Wring any excess moisture from the cloth and gently clean the cables.
3 Clean the areas again with damp cloth moistened with water only.
Maintaining the Battery
Performing Routine Maintenance
3-4 SureSigns VS2 Vital Signs Monitor Service Guide
Cleaning the Barcode Scanner
To clean the scanner:
Reading performance may degrade if the barcode scanner’s window is not clean. If the window is visibly
dirty, or if the scanner isn’t operating well:
Caution Do not submerge the barcode scanner in water. Do not use abrasive wipes or tissues on the
scanner’s window — abrasive wipes may scratch the window. Never use solvents (for example,
acetone, benzene, ether, or phenol-based agents) on the housing or window. Solvents may damage
the finish or the window.
Maintaining the Battery
About the Battery
The rechargeable lithium ion battery used in the monitor is a smart battery with built-in circuitry that
communicates battery status information to the monitor. Battery power lasts a minimum of four hours of
continuous monitoring with no printing and one NBP measurement every 15 minutes.
Observe these guidelines:
• If a battery shows damage or signs of leakage, replace it immediately.
• Never use a faulty battery in the monitor.
• Never dispose of the battery in a normal waste container.
• Never leave a battery inside the monitor if it is not used for a long period of time.
• Never store a battery that is more than 50% charged.
Step
1 Disconnect the scanner from the monitor.
2 Dampen a soft cloth with water (or a mild detergent-water solution). Wring any
excess moisture from the cloth.
3 Wipe the surfaces of the scanner.
If a detergent solution is used, rinse the scanner with a soft cloth dampened
with water only.
Step
1 Dampen a soft cloth or lens tissue with water (or a mild detergent-water
solution). Wring any excess moisture from the cloth.
2 Clean the window.
If a detergent solution is used, rinse the window with a soft cloth dampened
with water only.
Performing Routine Maintenance
SureSigns VS2 Vital Signs Monitor Service Guide 3-5
Maintaining the Battery
Battery Status Indicators
You can check the status of the battery (level of charge) by using:
• The Battery Status pane
• The Charging LED
• Battery messages and alarms (see “Battery Messages and Alarms” on page 3-6).
The Battery Status pane at the bottom of the main screen indicates the remaining charge in the battery.
The color of the Charging LED on the front panel indicates how much charge remains on the battery:
• Green: The battery is at least 90% charged.
• Flashing Green: More than 30% charge, but less than 90%.
• Yellow: More than 21% charge, but less than 30%.
• Flashing Yellow: More than 12% charge, but less than 21% charge.
• Off: The monitor is in Deep Sleep, the battery has less than 12% charge, or the battery is removed.
Charging the Battery
When the monitor is connected to AC power, the battery begins charging.
When you first receive the monitor, the battery charge may be low. Connect the monitor to an AC power
source before using it on battery power alone.
You can recharge the battery while the monitor is in use. If the monitor is not in use, a complete battery
recharge requires less than four hours.
Reconditioning the Battery
Each time the battery is charged, its capacity decreases slightly. Therefore, the operating time the monitor
can run on battery power decreases slightly with each charge cycle. Battery reconditioning recalibrates
the battery to ensure that the value stored in the battery for its full capacity takes this decrease in capacity
into account and allows the remaining battery charge to be calculated accurately.
Philips recommends that you condition the battery by fully discharging and recharging it every six
months.
Battery Status
Charging LED
Step
1 Press the System Menu key.
2In the
System Menu, rotate the wheel to System Admin, and then press the
wheel.
3 In the window that appears, enter the Administrator password,
2-1-5, as shown:
4In the
System Admin Menu, rotate the wheel to Service, and then press the
wheel.
OK
Please enter the password:
512
Cancel
Maintaining the Battery
Performing Routine Maintenance
3-6 SureSigns VS2 Vital Signs Monitor Service Guide
Replacing the Battery
If the monitor operates for less than one hour on a fully charged battery before the low battery alarm
occurs, replace the battery. For information on replacing the battery, see Chapter 7, “Repairing the
Monitor.”
Warning Dispose of used batteries in an environmentally responsible manner. Do not dispose of the battery in
normal waste containers. Consult your hospital administrator to find out about local arrangements.
Battery Messages and Alarms
The condition of the battery is reported by technical alarms and error codes:
Technical Alarms
The following battery technical alarms appear in the monitor’s message area:
• Low Batt — Remaining battery power is less than 30%.
• Extreme Low Batt — Remaining battery power is less than 21%.
Error Codes
An error code (for example, “257 System Error”, indicating Battery charger power failure) appears in the
monitor’s Error Log. To view the Error Log, see “Viewing and Printing the Error Log” on page 6-33. For
a complete list of error codes and actions to take, see Chapter 6, “Troubleshooting.”
5In the
Service Menu, rotate the wheel to Diagnostics, and then press the
wheel.
6 Rotate the wheel to
Battery Info, and then press the wheel.
7 Unplug the monitor.
8 Rotate the wheel to
Recondition, and then press the wheel.
The charge percentage will decrease to 0%.
9 When the monitor shuts down, plug in the monitor and repeat Step 1 through
Step 6.
10 Allow the battery to charge to 100%.
11 Repeat Step 7 and Step 8.
12 When the monitor shuts down, plug in the monitor and allow the battery to
charge to 100%.
Configuring the Monitor
SureSigns VS2 Vital Signs Monitor Service Guide 4-1
4
Configuring the Monitor
Accessing the System Menu
Use the System Menu to configure monitor-wide default settings and parameters.
To access the
System Admin Menu:
Note — For information about the System Info button, see “Viewing System Information” on
page 6-2.
Accessing the System Admin Menu
Use the System Admin Menu to access the following menus and settings:
• Default Alarm Settings menu
• Service menu
• Patient ID Settings menu
• Default Initial NBP Inflation Pressure
• Auto Suspend
• Auto Save Patient Record
• Demo Mode
Step
1Press the System Menu key.
The
System Menu appears with the current settings displayed.
2 To change the
Date Format, Display Time, or Default Patient Type, rotate the wheel
to the appropriate button, press the wheel, and then select the appropriate option.
3 To change the
Monitor Name, rotate the wheel to the appropriate button, press the
wheel, and use the keyboard that appears to enter the name. The default name is the
serial number.
Date Format:
Top
VSV Waveform Display:
Display Time:
Monitor Name:
Default Patient Type:
System Menu
mm/dd/yyyy
Date Format:
Top
VSV Waveform Display:
Main Screen
System Admin
Yes
Display Time:
Adult
System Info
Date Format:
Monitor Name:
Default Patient Type:
US72012345
Accessing the System Admin Menu
Configuring the Monitor
4-2 SureSigns VS2 Vital Signs Monitor Service Guide
To access the System Admin Menu:
Step
1In the
System Menu, rotate the wheel until the System Admin button is
highlighted, and then press the wheel.
2 In the window that appears, enter the Administrator password,
2-1-5, as
shown:
3 Rotate the wheel until
OK is highlighted, and then press the wheel.
The
System Admin Menu appears.
Caution
During system configuration, the System Admin Menu remains unlocked
for 1 minute after you close it. This allows you to open the menu again
without having to re-enter the password. Do not leave the monitor
unattended during this time.
4Use the System Admin Menu to set system parameters. See the following
section for available options.
OK
Please enter the password:
512
Cancel
System Admin Menu
Return
Demo Mode
Default Initial NBP Inflation Pressure
Service
Default Alarm Settings
Patient ID Settings
Auto Suspend:
Auto Save Patient Record:
Off
1 minute
Configuring the Monitor
SureSigns VS2 Vital Signs Monitor Service Guide 4-3
Accessing the System Admin Menu
System Admin Menu Options
The following table describes the buttons in the System Admin Menu and the default settings.
Button Description Default
Auto Suspend: Specifies the time interval for the monitor to
automatically enter suspend mode when the monitor
is running on battery power, no measurements are
ongoing, and the user does not touch the monitor.
Pressing the Power key turns the monitor back on.
For more detailed information, see “Setting Auto
Suspend” on page 4-5.
Off
Auto Save Patient
Record:
Specifies the time an open record is automatically
saved and closed after it is opened, or after an NBP
or Temperature measurement is completed, or after
SpO
2
reading appears in the SpO
2
pane, whichever
happens last. For SpO
2
, when there is no open
record, the auto save period starts when the record
is opened.
For more detailed information, see “Setting Auto
Save Patient Record” on page 4-5.
1 minute
Default Alarm
Settings
Allows you to configure the alarm settings to be
used as defaults.
For more detailed information, see “Configuring the
Default Alarm Settings” on page 4-6.
Philips
Service Allows access to the following settings:
• Language
• Diagnostics
•Networking
• Export Settings
• Upgrade Software
• Shutdown
• Data Export
• Import Settings
For more detailed information, see “Configuring the
Service Settings” on page 4-12.
Depends on country
Accessing the System Admin Menu
Configuring the Monitor
4-4 SureSigns VS2 Vital Signs Monitor Service Guide
Patient ID Settings
Specifies which type of information used to identify
patients, including:
• Primary Identification MRN
• Default Location Blank
• MRN Checked
• Transaction ID Checked
• First Name Checked
• Middle Name Checked
• Last Name Checked
• Location ID Checked
• Operator ID Checked
For more detailed information, see “Configuring the
Patient Identification Settings” on page 4-17
Default Initial NBP
Inflation Pressure
Specifies the default cuff inflation pressure for
NBP.
For more detailed information, see “Configuring the
Default Initial NBP Inflation Pressure” on
page 4-19.
Adult: 160 mmHg
(21.3 kPa)
Pediatric: 140 mmHg
(18.7 kPa)
Neonate: 100 mmHg
(13.3 kPa)
Demo Mode Sets the monitor in Demo Mode. Demo Mode
allows the monitor to be demonstrated without
actually monitoring parameters.
For more detailed information, see “Setting Demo
Mode” on page 4-20.
Unchecked
Return Returns the monitor to the System menu or
previous menu.
—
Button Description Default
Configuring the Monitor
SureSigns VS2 Vital Signs Monitor Service Guide 4-5
Setting Auto Suspend
Setting Auto Suspend
Use the Auto Suspend setting to configure the period of time after which the monitor will automatically
enter suspend mode when the monitor is not in use.
To set Auto Suspend:
Setting Auto Save Patient Record
Use the Auto Save Patient Record setting to configure the period of time after which the monitor will
automatically close and save the current open record.
Step
1In the
System Admin Menu, rotate the wheel until the Auto Suspend menu is
highlighted.
2 Press the wheel and rotate it to select the from the following options:
•
Off
•5 minutes
•10 minutes
•15 minutes
•30 minutes
3 Press the wheel to save the setting.
4 Rotate the wheel until
Return is highlighted, and then press the wheel.
5 Press the Main Screen key on the front panel to close the menu.
Step
1In the
System Admin Menu, rotate the wheel until the Auto Save Patient Record menu is
highlighted.
2 Press the wheel and rotate it to select the from the following options:
•1 minute
•2 minutes
•3 minutes
3 Press the wheel to save the setting.
4 Rotate the wheel until
Return is highlighted, and then press the wheel.
5 Press the Main Screen key on the front panel to close the menu.
Configuring the Default Alarm Settings
Configuring the Monitor
4-6 SureSigns VS2 Vital Signs Monitor Service Guide
Configuring the Default Alarm Settings
You can set the default alarm settings that the monitor uses rather than the factory defaults. The factory
default settings are listed in “Factory Default Alarm Limits” on page 4-10.
Accessing the Default Alarm Settings Menu
To open the Default Alarm Settings Menu:
Step
1Press the
System Menu key.
The
System Menu appears.
2 In the
System Menu, rotate the wheel until the System Admin button is highlighted, and
then press the wheel.
3 In the window that appears, enter the Administrator password,
2-1-5, as shown:
4 Rotate the wheel until
Default Alarm Settings is highlighted, and then press the wheel.
The
Default Alarm Settings appear:
OK
Please enter the password:
512
Cancel
Default Alarm Settings
Save Current Alarm Settings as Default
Restore Factory Default Alarm Settings
Return
Philips
Alarm Tone:
Minimum Nurse Call Alarm Priority:
Minimum Alarm Tone Volume:
Alarm Pause Duration:
Low
120 seconds
3
Allow Alarm Disable
Latch Physiological Alarms
Allow Audio Off
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